Experience
Cornerstone Adjusters Inc.   January 2010 - Present
Assurant Specialty Property  January 2009 - December 2009
A.F. Stager, Inc. /New York Central Mutual Insurance Company   June 1996 - January 2009
Aetna Life & Casualty   July 1990 - May 1996
Aetna Life & Casualty   July 1988 - June 1990
Aetna Life & Casualty   January 1988 - June 1988
Aetna Life & Casualty   April 1985 - December 1987

Skills
Claim, Negotiation, Property & Casualty..., Liability, Insurance

Education
Rochester Institute of Technology   1981 — 1984
Bachelor's degree, Business Administration and Management, General

Experience
Los Angeles County Metropolitan Transportation Authority  January 2009 - Present
Los Angeles County Metropolitan Transportation Authority  July 2003 - January 2009
Los Angeles County Metropolitan Transportation Authority  March 1999 - June 2003
Los Angeles County Metropolitan Transportation Authority  May 1996 - March 1999
Fluor Daniel, Inc.   January 1995 - May 1996
Associated General Contractors of California  July 1992 - January 1995
Aetna Life & Casualty   May 1989 - July 1992

Skills
Construction Safety, Safety Training, Board Certified Safety..., Construction Safety and..., Safety Management..., Accident Investigation, EHS, Risk Assessment, Environmental Compliance, Hazard Recognition, Hazard Analysis, Behavior Based Safety, Occupational Health, Industrial Hygiene, HAZWOPER, Workplace Safety, Environmental Awareness, Rail, Policy, Emergency Management, Contract Management, Construction

Education
University of Massachusetts, Amherst   1985 — 1988
Graduate Coursework, Public Health Education

University of California, San Diego   1983 — 1985
Bachelor of Arts (B.A.), Biology, General

University of California, San Diego   1979 — 1981
Lower Division Coursework to prepare for Biology major

Experience
Aetna  August 2014 - Present
Aetna  February 2013 - August 2014
Aetna Life & Casualty   2006 - February 2013
CIGNA Healthcare  2003 - 2006
The Hartford  1997 - 2003

Skills
Cross-functional Team..., Leadership Development, Business Strategy, Staff Development, Strategic Communications, Organizational Design, Organizational..., Organizational Structure, Human Resources, Operating Budgets, Department Budgeting, Operations Management, Claim, PMP, Vendor Management, Customer Retention, Project Portfolio..., PMO, Account Management, SDLC, Program Management, Process Improvement, Accounting, Business Process..., Management

Education
Southern Connecticut State University   1972 — 1976
BA

Experience
Strategic Comp  June 2014 - Present
Nationwide Insurance  August 2012 - June 2014
Liberty Mutual Insurance  October 2006 - July 2012
Union Standard Insurance Co.   January 2004 - October 2006
Central Mutual Insurance Co.  October 2002 - January 2004
Fireman's Fund Insurance Company  2000 - 2002
Kemper Insurance  1998 - 2000
Safeco  1989 - 1998
Aetna Life & Casualty   1987 - 1989

Skills
Group Presentations, Sales Presentations, Training & Development, Business Planning, Territory Analysis, Information Gathering, Sales Skills Training, Insurance, Sales Management, New Business Development, Negotiation, Property & Casualty..., Consultative Selling, Commercial Lines, Claim, Selling, Liability, Brokers, Casualty, Umbrella Insurance, Commercial Insurance, Management, Professional Liability, Cold Calling, Workers Compensation, Legal Liability, General Insurance, Sales Operations, Casualty Insurance, Sales, Marketing

Education
St. Mary's University   1984 — 1987
BBA, Financial Management

Thomas A Edison High School   1979 — 1983
High school diploma

Experience
HR On-Call, Inc.   May 2004 - Present
NFIB  June 1997 - May 2004
Southern Connecticut State University  September 1993 - December 2000
Liberty Mutual Insurance Company  December 1995 - June 1997
New Britain General Hospital  July 1994 - November 1995
Aetna Life & Casualty   June 1989 - July 1994
Travelers Companies  June 1987 - March 1989

Skills
Employee Relations, Onboarding, Recruiting, Applicant Tracking..., Succession Planning, Performance Management, Strategic Planning, Talent Acquisition, Payroll, Talent Management, College Recruiting, Employee Benefits, Training, Leadership, Human Resources, Coaching, Deferred Compensation, Team Building, Sourcing, Personnel Management, HR Consulting, Temporary Placement, Management, Strategy, Management Consulting, CRM, Business Development, Organizational..., New Hire Orientations, Affirmative Action, Employee Engagement, Workforce Planning, Temporary Staffing, FMLA, Job Descriptions, Benefits Administration, Interviews, Employee Handbooks, Career Development, Consulting

Education
Southern Connecticut State University
Master of Science, Instructional Technology Communication & Organizational Development

Southern Connecticut State University
Bachelor of Arts, Corporate Communications

Experience
New England Claims Service, Inc.   June 2012 - Present
Butterworth & O'Toole, Inc   January 1990 - March 2012
Aetna Life & Casualty   November 1987 - January 1990

Skills
The Estimating Wizard, Microsoft Office, Adobe Acrobat, FileTrac, Claims Management, Claims, Adjusting, Negotiation, Subrogation, Water Damage, Claim, Property Damage, Adjusters, Claims Handling, Insurance, Adjustments, Restoration, Large Loss, Estimating, Liability, Fire Management, Commercial Lines, Legal Liability, Property & Casualty..., Casualty, Property Claims, Large Loss Claims..., Xactimate, Business Interruption, Casualty Claims, Commercial Insurance, Claims Resolution, Claims Auditing, Claim Investigation, Catastrophe, Property, Casualty Insurance, Expert Witness, Fire Restoration, Flood, General Insurance, Inland Marine, Insurance Adjusting, Loss Adjusting, Mold, Product Liability, Professional Liability, Water Damage Restoration

Education
Salem State College   1983 — 1987
B.S.

Experience
The Alternative Board, Greater Hartford   September 2005 - Present
Lincoln Financial Group  October 1999 - April 2005
Aetna Life & Casualty   August 1990 - September 1999
Security Connecticut Life Insurance Company   February 1982 - August 1990
Coopers & Lybrand  September 1979 - February 1982

Skills
Performance Management, Succession Planning, Business Planning, Financial Management, Strategic Planning, Family Business, People Management, Talent Management, Coaching, Organizational..., Leadership Development, Budgeting, HR Strategy, Team Building, Compensation, Business Strategy, Organizational Design, Management, Small Business, Budgets, Financial Reporting, Entrepreneurship, Business Process..., Managerial Finance, Strategy, Leadership, Executive Coaching, Marketing Strategy, Training, Sales, Start-ups, Executive Management, New Business Development, Management Consulting, Project Planning, Business Development, Mergers & Acquisitions, Change Management, Analysis, Consulting, Process Improvement, Finance, Executive Development, Sales Management, Business Coaching, Performance Improvement, Organizational..., Exit Strategies, Strategic Consulting, Advisory Boards

Education
The University of Connecticut   1975 — 1979
BS, Accounting

Experience
Innovation Group North America  February 2013 - Present
Accenture  January 2012 - February 2013
Main Street America Group  April 2002 - January 2012
Castlebay Consulting   April 2001 - April 2002
International Business Machine (IBM)   April 1996 - April 2001
Multidata Corporation   April 1994 - April 1996
Aetna Life & Casualty   December 1983 - April 1994

Skills
Vendor Management, PMP, Business Requirements, SDLC, Process Improvement, Business Process..., PMO, Requirements Gathering, Integration, Project Planning, Business Process, Project Management, Requirements Analysis, Project Portfolio..., Change Management, Leadership, Management

Education
University of Massachusetts Lowell   1979 — 1983
Bachelors of Science, Math/Computer Science

The George Washington University
Masters Certificate, Project Management

University of Florida
Masters Certificate, Process Management

Experience
Zurich North America  October 2012 - Present
Financial Pacific Insurance Company  July 2003 - January 2011
Financial Pacific Insurance Company  July 2003 - July 2006
HDR Insurance Services   May 2002 - July 2003
Financial Pacific Insurance   May 1995 - May 2002
American Eagle Insurance Co.   August 1994 - May 1995
Continental Insurance  June 1993 - August 1994
Aetna Life & Casualty   October 1981 - July 1990

Skills
Underwriting, Commercial Lines, Property & Casualty..., General Liability, Inland Marine, Automobile Liability, Garage Liability, Umbrella/Excess, Policy Analysis, Customer Service, Commercial Property..., Licensed Property &..., Certificates Of..., Microsoft Office, Microsoft Word, Microsoft Excel, Typing, Best in class service, Reliable, Knowledge Sharing, Independent Thinking, Casualty, Legal Liability, Liability, Insurance, Umbrella Insurance, Professional Liability, Risk Management, Directors & Officers..., Commercial Insurance, CPCU, Reinsurance, Workers Compensation, Casualty Insurance, Life Insurance

Education
Insurance Institute of America   2002 — 2002
AU, Associate in Commercial Underwriting

California Department of Insurance   2012 — 2016
Property Casualty Broker-Agent License # 0H86355, Insurance

Sierra College   2012 — 2012
Microsoft Excel 2010

Experience
AE21 Online   April 2012 - Present
JEZ Insurance Consulting   September 2011 - Present
Travelers Insurance  April 1995 - September 2011
Aetna Life & Casualty   February 1982 - April 1995

Skills
Claim, Liability, Casualty, Legal Liability, Insurance, Property & Casualty..., Claims Management, Subrogation, Commercial Lines, Litigation Management, Commercial Insurance, General Insurance, Workers Compensation, Professional Liability, Property Damage, Liability Analysis, Casualty Insurance, Claim Investigation

Education
Southern Illinois University, Carbondale   1978 — 1980
Master of Science (MS)

Experience
Prudential Retirement Services  January 2011 - Present
ING  2009 - December 2010
Executive Talent Services  2007 - 2009
Aetna, INC.   2005 - 2007
Hanover Insurance  2003 - 2005
AETNA, Inc  January 1998 - January 2002
Travelers  January 1996 - January 1997
Aetna Life & Casualty   January 1994 - January 1996
Axia Services, Inc   January 1990 - January 1994

Skills
Insurance

Education
University of Connecticut   1973 — 1977
BS, Accounting

The University of Connecticut
BS Accounting

Experience
The National Conference Center  June 2011 - Present
The National Conference Center  May 2008 - June 2011
Virginia Crushers Softball Organization, Inc.   2006 - 2009
ARAMARK-The National Conference Center   February 2006 - May 2008
The Washington Post  2002 - 2006
The Washington Post  1996 - 2002
New York Life Insurance Company  1993 - 1996
Aetna Life & Casualty   1990 - 1993
Aetna Life & Casualty   1988 - 1990
Aetna Life & Casualty   1986 - 1988

Skills
Hospitality Management, Team Building, Project Management, Customer Satisfaction, Quality Assurance, Process Improvement, Logistics, Employee Training, Internal Communications, Performance Improvement, Cost Accounting, Hospitality, Hotels, Restaurants, Budgets, Guest Recovery, Operations Management, Training, Management, Revenue Analysis, Customer Service, Hotel Management, Food & Beverage, Leadership Development, Cross-functional Team..., Leadership, Hospitality Industry, Catering, P&L, Resorts, Meeting Planning, Human Resources, Tourism, Rooms Division, Hiring, Event Management

Education
The George Washington University   1975 — 1979
BA

The American College   1990 — 1992
ChFC

Experience
Realty Executives  January 2002 - Present
Realty Executives  January 2002 - Present
Realty Executives Phoenix Arizona   2002 - Present
Meetings and More   January 1992 - February 2002
Aetna Life & Casualty   January 1985 - January 2002

Skills
Sellers, Residential, Buyer Representation, Real Estate, Residential Investment..., Residential Homes, Listings, Single Family Homes, Relocation, Vacation Homes, Luxury, Real Estate Transactions, Investment Properties, Negotiation, Investors, New Homes, Condos, New Home Sales, Foreclosures, First Time Home Buyers, Buyers, Referrals, Property, Property Management, REO, Home Staging, Short Sales, Rentals, SFR, Commercial Real Estate

Education
Scottsdale School of Real Estate and Business   2013 — 2014
Brokers License, Real Estate

State University of New York College at Oneonta   1976 — 1980
BS, Nutrition/Sciences

Clarkstown High School North

Experience
XL Catlin  September 2010 - Present
Aetna Life & Casualty   January 1999 - 2010
Aetna Life & Casualty   January 1995 - January 1999
SHAWMUT NATIONAL CORPORATION  January 1992 - January 1995
SOCIETY FOR SAVINGS  January 1988 - January 1992
Coopers & Lybrand  January 1985 - January 1988
Dun & Bradstreet  1985 - 1986

Skills
ITIL, Availability, Configuration Management, Audit, SOX, Risk Assessment, IT Governance, Internal Audit, IT Service Management, Process Improvement, Program Management, Change Management, Compliance, Security, Data Center, Governance, Information Technology, Auditing, Management, Project Management, Business Continuity, Business Process...

Education
University of Connecticut
B.S, Business Administration; Management Information Systems

Experience
Promontory Case Consultants, LLC   January 2008 - Present
Coldwell Banker Residential Brokerage  January 2006 - December 2012
Infinity Insurance  October 2002 - April 2007
AIG  February 2001 - October 2002
Nationwide Insurance  June 1996 - February 2001
Pioneer Adjustment Service   November 1988 - May 1996
Aetna Life & Casualty   April 1985 - November 1988

Skills
Real Estate, Insurance, Claims, Liability, Personal Injury, Arbitration, Mediation, Civil Litigation, Negotiation, Subrogation, Investigation, General Liability, Premises Liability, Claims Management, Litigation Management, Property & Casualty..., Cultural Exchange, Claim, Professional Liability, Public Liability, Legal Liability, Commercial Litigation, Litigation Support, Product Liability, Litigation

Education
University of Connecticut
BA, Sociology

Experience
Selective Insurance  May 2015 - Present
Nationwide Insurance  November 1998 - May 2015
Crum & Forster  1983 - 1997
Aetna Life & Casualty   1978 - 1988

Skills
Casualty, Property & Casualty..., Liability, Workers Compensation, General Liability, Inland Marine, Commercial Insurance, Marketing & Agency..., Underwriting, Legal Liability, Commercial Lines, Reinsurance, Excess, Insurance, Professional Liability, Life Insurance, General Insurance, Umbrella Insurance, Brokers, Claim, Risk Management, Health Insurance, Employment Practices...

Education
State University of New York College at Brockport   1972 — 1976
BS, History & Political Science

Ulster County Community College   1971 — 1974
AAS, History/Political Science

Experience
iTech Solutions  July 2015 - Present
iTech Solutions  July 2013 - July 2015
The Walker Group  May 2013 - July 2013
Corporate Information Technologies  December 2010 - April 2013
Advantage Technical Resourcing  March 2010 - December 2010
The Systems Group/TAC Worldwide   March 2007 - March 2010
The Systems Group  July 1995 - March 2007
Computer Assistance Inc   September 1984 - June 1989
Aetna Life & Casualty   January 1982 - September 1984

Skills
Internet Recruiting, Benefits Negotiation, Staffing Services, Staff Augmentation, Screening Resumes, College Recruiting, IT Recruitment, Temporary Placement, Permanent Placement, Human Resources, Executive Search, Temporary Staffing, Technical Recruiting, Interviews, Resume Writing, Onboarding, Professional Services, Job Fairs, Payroll, HRIS, Recruitment Advertising, Employee Relations, Hiring, Talent Management, Leadership, Consulting

Education
Southern Connecticut State University
Bachelor of Science, MIS & Economics

Experience
Caprock Oil, Inc.   May 2014 - Present
Mikel Resources   January 2012 - May 2014
Chroma Exploration & Production, Inc   September 2005 - November 2011
Chroma Oil & Gas, LP   April 2008 - October 2011
Chroma Energy, Inc   March 2004 - December 2009
Mikel Resources   July 2001 - March 2004
Southern Mineral Corporation   January 1995 - June 2001
Resource Investors Management Company   October 1985 - April 1993
Aetna Life & Casualty   March 1980 - October 1985
Day, Berry & Howard   September 1978 - March 1980

Skills
Microsoft Office, Microsoft Excel, Microsoft Word, PowerPoint, Customer Service, English, Windows, Research, Outlook, Photoshop, Teaching, HTML

Education
The University of Connecticut   1984 — 1986
MBA, Finance, General

Syracuse University   1975 — 1978
JD, Banking, Corporate, Finance, and Securities Law

Syracuse University   1973 — 1974
BS, English Language and Literature/Letters

Experience
Travelers  September 2006 - Present
Travelers Insurance  1999 - 2006
Aetna Life & Casualty   1993 - 1996
Aetna Life & Casualty   1989 - 1993

Skills
Property & Casualty..., Underwriting, Commercial Insurance, Marketing, Casualty, Workers Compensation, Umbrella Insurance, Insurance, Commercial Lines, Liability, General Insurance

Education
The University of Akron   1982 — 1986
B. A., Political Science, English, French

Experience
CMA Consulting  September 2013 - Present
Aliado Accesso LLC.   September 2011 - September 2013
Independent Consultant Northampton, MA   November 2005 - November 2011
Self Employed  November 2005 - May 2010
EMC  2009 - December 2009
MassMutual Financial Group  February 2008 - August 2009
Self Employed  November 2005 - July 2009
Citi - Travelers L & A - Metlife   May 1999 - October 2005
ADVANCED COMPUTING TECHNIQUES   February 1994 - July 1997
Aetna Life & Casualty   1990 - 1994

Skills
MySQL, Unix, Linux, Oracle, SQL, Data Warehousing, Microsoft SQL Server, Solaris, Databases, DB2, RMAN, Agile Methodologies, Performance Tuning, AIX, Operating Systems, Security, XML, Oracle RAC, Disaster Recovery, Shell Scripting, HP-UX, SDLC, Networking, Integration, Business Intelligence, Database Design, Penetration Testing, Data Modeling, IBM AIX, Information Technology

Education
State University of New York College at Geneseo
BS

University of Hartford
MBA

Experience
State of CT - Department of Mental Health and Addiction Services   January 2013 - Present
WyzAnt Tutoring  September 2011 - Present
Machinery Finance Resources   October 2011 - December 2012
AeroCision, LLC   July 2011 - August 2011
several public high schools in CT   August 2006 - October 2009
Mass Mutual  April 1997 - March 2004
Aetna Life & Casualty   December 1984 - March 1997
SMK Sandakan   January 1981 - December 1983

Skills
MS SQL Server, T-SQL, T-SQL Stored Procedures, SSIS, SSRS, SSMS, Visual Basic, Crystal Reports, PVCS, ODBC, Access, Microsoft Word, Microsoft Excel, MS Project, PowerPoint, Visio, Windows, Data Analysis, SQL Server Management..., Microsoft SQL Server, Software Documentation

Education
SetFocus Masters Program   2012 — 2012
Certificate, MS SQL Server track

University of Connecticut   2005 — 2006
MA, Education

Computer Processing Institute   1984 — 1984
Diploma, Computer Programming

Yale University   1976 — 1980
BA, Physics

Experience
The Clarion Group, Ltd.   1992 - Present
Aetna Life & Casualty   1990 - 1992
Aetna  1987 - 1990
Aetna  1986 - 1987
Aetna  1980 - 1986
The Horwath Emerson Group   1978 - 1980
NASA  1975 - 1978

Skills
Organizational..., Executive Development, Succession Planning, Executive Coaching, Organizational Design, Business Strategy, Leadership Development, Change Management, Strategic Leadership, Organizational..., Organizational Structure, Management Consulting, Culture Change, Strategic Planning, Large Group Facilitation, Strategy Development, Strategic Thinking, Corporate Development, Team Leadership, Change Leadership, Marketing Strategy, Organizational Behavior, Cross-functional Team..., Strategic Planning..., Organizational Change, Organizational..., Vision Development, Vision Creation, Board Development, Corporate Culture, Culture Building, mergers and acquisitions, Space Planning, Facility Design, Mission Development, Visioning, Visioneering, Training & Development, Functional Analysis, Functional Design, Job Design, Board Training, Board Leadership, Innovation co-creation, Value co-creation, Business model..., Corporate Governance, Business Model..., Strategy, Management Development

Education
University of Vermont   1976 — 1978
Masters, Organizational Behavior

Skidmore College   1971 — 1974
BA, Geology and Sociology

Experience
Arthur J. Gallagher & Co.   July 2001 - Present
Aon Risk Solutions  January 1989 - July 2001
Aetna Life & Casualty   January 1989 - September 1991

Skills
Alternative Risk..., Captive Expertise, Insurance, Property & Casualty..., Commercial Insurance, Underwriting, Professional Liability, Workers Compensation, Brokers, Liability, Claim, Legal Liability, Casualty Insurance, Risk Management, Negotiation, Alternative Risk, Employment Practices..., Inland Marine, Reinsurance, Captives, Claims Management, Health Insurance, Analysis, Umbrella Insurance, Health Care Reform, Employee Benefits, General Insurance, D&O, Disability Insurance, Casualty, Excess, Commercial Lines, Insurance Brokerage

Education
San Diego State University-California State University   1984 — 1988
BA, Political Science

Experience
Walker Engineering  April 2012 - Present
IMA of Texas, Inc   January 2007 - April 2012
Willis of Texas, Inc  January 2000 - January 2007
Travelers  January 1998 - January 2000
Willis of Tennessee  October 1993 - December 1998
Willis Corroon of Tennessee   January 1993 - January 1998
Aetna Life & Casualty   January 1988 - January 1992

Skills
Training, Public Speaking, Program Development, Benchmarking, Accountability, Occupational Health, Safety Management..., Behavior Based Safety, Program Management, Analysis, Budgets, Workers Compensation, Project Planning, Strategy, EHS, Leadership, Risk Assessment, Risk Management, Industrial Safety, Team Building, Construction Safety, Policy, Management, Accident Investigation, Inspection, Fire Safety, Claims Management, Insurance, Property & Casualty..., Strategic Planning, Hazard Recognition, Claim, Contractors, Construction, Industrial Hygiene

Education
Texas Tech University   1984 — 1988
B.S

Andrews High School   1981 — 1982
General

MIdland High School   1979 — 1981
General

Experience
Chubb & Sons  June 1996 - Present
Chubb Insurance  June 1996 - Present
Aetna Life & Casualty   June 1991 - June 1996

Skills
Software Documentation, Analysis, Visio, SDLC, Process Improvement, Testing, Databases, Business Analysis, .NET, Leadership, Requirements Analysis, Vendor Management

Education
The University of Connecticut School of Business
BS, MIS minor in Finance

The University of Connecticut School of Business
MBA, MIS concentration in FNCE and MGMT

Experience
H&R Block  May 2012 - Present
Perceptive Software  June 2011 - May 2012
Perceptive Software  December 2006 - June 2011
Accenture  March 2003 - December 2006
Cyrus Consulting   March 1997 - March 2003
Andersen Consulting  February 1995 - March 1997
Aetna Life & Casualty   February 1994 - February 1995

Skills
Enterprise Software, Cloud Computing, Strategy, IT Strategy, Executive Management, Technology Leadership, CRM, SaaS, Enterprise Content..., Vendor Management, Program Management, Professional Services, Business Analysis, Salesforce.com, SDLC, Entrepreneurship, Business Process, Enterprise Architecture, Integration, Requirements Analysis, Process Improvement, Solution Selling, Business Intelligence, Document Management, State Government, Strategic Partnerships, Technology Solutions

Education
The University of Kansas   1988 — 1993
Bachelors, Psychology

Sedan High School   1984 — 1988

Experience
USI Insurance Services LLC  October 1994 - Present
Webster Insurance  February 2000 - February 2008
Levine Insurance   October 1994 - February 2000
Aetna Life & Casualty   1978 - 1991

Skills
Employee Benefits, Insurance, Human Resources, Underwriting, Health Insurance, Claim, Life Insurance, Budgets, Disability Insurance, Project Planning, Strategic Partnerships, Process Improvement, Brokers, New Business Development, Leadership, Account Management, Health Savings Accounts, Customer Service, Alternative Funding...

Education
The University of Connecticut School of Business   1972 — 1976
BS, Finance

Experience
AIG Asset Management  November 2009 - Present
Members Capital Advisors  May 2006 - July 2009
Pacific Life Insurance  April 2001 - May 2006
Delaware Investments/Lincoln Investment Management   August 1991 - March 2001
Aetna Life & Casualty   July 1980 - June 1991
U.S House of Representatives, District of Columbia Committee   August 1975 - August 1978

Skills
Private Placements, Mezzanine, Private Equity, Project Finance, Alternative Investments, Debt, Bonds, Investments, Capital Markets, Portfolio Management

Education
Yale University - Yale School of Management   1978 — 1980
MBA, Concentration in Finance

Syracuse University - Maxwell School   1971 — 1975
BA, Economics and Political Science

Experience
Recruiting Consultant  June 2014 - Present
Owner Krista's Kookies   November 2011 - Present
ViaWest-Top 100 Companies to work for in Texas!   May 2012 - November 2013
CSG International  February 2009 - April 2012
AIG  June 2007 - February 2009
State Farm Insurance  October 2005 - June 2007
Sebring Capital  2001 - 2005
Michaels Arts and Crafts  March 1999 - November 2001
Sprint PCS  November 1996 - March 1998
Aetna Life & Casualty   April 1984 - November 1992

Skills
Performance Management, Succession Planning, Employee Relations, Talent Acquisition, Talent Management, Employee Engagement, Workforce Planning, Onboarding, Management, Change Management, Leadership, HR Policies, Training, Employee Training, Human Resources, Organizational..., Interviews, Personnel Management, Conflict Resolution, Employee Benefits, FMLA, Recruiting, HRIS, Coaching, Hiring, Employment Law, Executive Search, Applicant Tracking..., College Recruiting, Strategy, Temporary Placement, Technical Recruiting, HR Consulting, Sourcing, Deferred Compensation, Employer Branding, Internet Recruiting, Benefits Administration, Organizational Design, PeopleSoft, Taleo, Screening, Benefits Negotiation, HR Transformation, Career Development..., Contract Recruitment, Leadership Development, Job Coaching, Career Counseling, Career Strategist

Education
St. Edward's University   1992 — 1994
Bachelor of Arts, Communication with minor in HR Management

Experience
Claim Management Professional   July 2008 - Present
Travelers  May 2006 - July 2008
AIG  October 1997 - June 2002
Aetna Life & Casualty   April 1990 - March 1995

Skills
Claims Management, Analysis, Insurance, Policy, Commercial Litigation, Training, Legal Writing, Liability, Management

Education
Seton Hall University
Bachelor's Degree, Sociology, Completed college 3 1/2 years - Dean's List - 4 Awards

Experience
Travelers  2005 - 2008
Travelers Insurance  2004 - 2008
Travelers of Massachusetts  2004 - 2008
Aetna Life & Casualty   1973 - 1993

Skills
Underwriting, Property & Casualty...

Education
Stonehill College
BA, History

Experience
Chicago Housing Authority  August 2013 - Present
Otis C. Wright & Associates, P.C.   January 1998 - Present
Chicago Housing Authority  December 2000 - July 2013
City of Chicago - Department Planning & Development   January 2000 - December 2000
City of Chicago - Mayor's Office of Intergovernmental Affairs   February 1997 - January 2000
Law Office of Earl L. Neal & Associates   August 1994 - February 1997
CIGNA  February 1988 - June 1991
CIGNA  January 1985 - February 1988
Aetna Life & Casualty   January 1983 - January 1985

Skills
Legal Writing, Strategy, Legal Research, Management, Budgets, Mergers & Acquisitions, Real Estate, Negotiation, Project Planning, Corporate Law, Commercial Litigation, Employment Law, Legislative Relations, Litigation, Strategic Planning, Legislation, Finance, Contract Management, Contract Negotiation, Courts, Due Diligence, Economic Development, Program Management, Nonprofits, Financial Modeling, Insurance, Policy, Government, Public Policy, Policy Analysis, Public Speaking, Business Strategy, Leadership

Education
The John Marshall Law School   1993 — 1996
Juris Doctor

University of Michigan   1978 — 1982
Bacheor of Arts, Economics

Experience
USLI  April 2014 - Present
United States Liability Insurance Group  December 2002 - Present
McKee Risk Management  August 2000 - December 2002
Reliance Insurance  August 1986 - August 2000
Aetna Life & Casualty   1983 - 1986
Aetna Life and Casualty  July 1979 - 1983
Vineland Board of Education  September 1974 - June 1979

Skills
Insurance, Commercial Insurance, Underwriting, New Business Development, Property & Casualty..., Sales, Reinsurance, Casualty, Liability, Legal Liability, Professional Liability, Microsoft Excel, PowerPoint, Risk Management, Microsoft Word, D&O, Strategic Planning, Customer Service, Account Management, Commercial Lines, General Insurance, Umbrella Insurance

Education
Rutgers, The State University of New Jersey-Camden   1975 — 1979
B. S., Accounting

Rowan University   1969 — 1974
B.A., Mathematics & Elementary Education

Vineland High School

Experience
Russell Bond & Co. Inc   December 2014 - Present
Capitol Insurance Companies  August 2005 - October 2014
Crissie Insurance Group  2004 - 2005
CNA  2001 - 2004
Arthur Andersen  1998 - 2001
St. Paul Companies  1994 - 1998
Aetna Life & Casualty   1988 - 1994

Skills
Underwriting, Sales, Marketing, Property & Casualty..., Insurance, Commercial Insurance, Casualty, General Insurance, Workers Compensation, Commercial Lines, Reinsurance, Liability, Brokers, Inland Marine, Life Insurance, Health Insurance, Legal Liability, Umbrella Insurance, Process Improvement, Management, Employment Practices..., D&O, Business Analysis, Claims Management, Casualty Insurance, Claim

Education
University of Pennsylvania - The Wharton School   2003 — 2003
Certificate, Advanced Insurance Executive Program

The University of Chicago Booth School of Business   1996 — 1998
MBA, Strategy & Economics

University of Georgia - Terry College of Business   1984 — 1988
BBA, Risk Management & Insurance

Crestwood High School   1979 — 1984
Diploma

Experience
CMIC Group   November 1996 - Present
Aetna Life & Casualty   November 1988 - October 1996

Skills
Legal Liability, Financial Risk, Subrogation, Risk Management, Investigation, Property & Casualty..., Professional Liability, Insurance, Underwriting, Claim, Claims Management, Casualty, Liability, General Insurance, Commercial Lines, Liability Analysis, Litigation Management, Reinsurance, Claim Investigation, Casualty Insurance

Education
The University of Connecticut School of Business   1984 — 1988
B.S., Finance

Experience
Bank of America  February 2012 - Present
Bank of America  June 1996 - January 2012
Aetna Life & Casualty   May 1991 - June 1996

Skills
Management, Vendor Management, Process Improvement, Change Management, Operations Management, Team Building, Cross-functional Team..., Strategic Planning, ITIL, Performance Management, Compliance, Customer Relations, Budgeting, Administration

Education
University at Albany, SUNY   2007 — 2009
MBA, Masters of Business Administration

St. John Fisher College   1984 — 1988
BS, Management

Experience
MEDecision  October 2009 - Present
CIGNA  2001 - October 2009
ING  2000 - 2001
ing  2000 - 2001
Aetna Life & Casualty   1992 - 2001
Aetna  1995 - 2000
Aetna Retirement Services  1992 - 2000
mass mutual  1980 - 1989

Education
Springfield College   1974 — 1978
BS, Education/Psychology

Western New England University
MBA

Experience
Fiserv  January 2013 - Present
Open Solutions  August 2010 - Present
IN-Sight Software Company   September 1992 - Present
Canberra Industries  December 2007 - July 2010
Farm Credit Financial Partners, Inc. (FPI)   February 2003 - December 2007
H&R Block (Block Financial)   1998 - 2006
IRIS Associates  December 1999 - July 2001
Lotus Development Corp  January 1996 - January 1999
Aetna Life & Casualty   1994 - 1996
MECA Software  1992 - 1996

Skills
C#, WCF, Web Services, C++, WinForms, Design Patterns, .NET Remoting, .NET, ASP.NET, SQL Server, SQL, HTML, Visual Studio, C, Windows, JavaScript, UML, Microsoft SQL Server, T-SQL

Education
University of Connecticut   1982 — 1984
Computer Science

Rockville High School   1979 — 1982

Experience
Strawn Arnold & Associates, Ltd   December 2002 - Present
Ernst & Young  March 1996 - October 1998
KPMG Audit  1994 - 1995
Aetna, Inc.   1989 - 1993
Aetna Life & Casualty   1990 - 1992

Skills
Market Research, Biotechnology, Management Consulting, Program Management, Talent Management, Recruiting, Leadership, Medical Devices, Management, Business Planning, Executive Search, Pharmaceutics, Strategic Planning, Pharmaceutical Industry, Contract Negotiation, Healthcare, Mergers & Acquisitions, Lifesciences, Staffing Services, Technical Writing, Strategy, Organizational..., Workforce Planning, Temporary Placement, Employee Relations, Executive Coaching, Performance Management, Executive Management, Succession Planning, College Recruiting, Talent Acquisition, Sourcing

Education
University of Arkansas   1981 — 1989
Ed.D., Higher Education Administration

Other

Experience
Sheridan Orthopaedic Associates, PC   January 2006 - Present
Strategic Employee Benefit Services  June 2001 - January 2006
ChannelPoint  June 1999 - June 2001
Pathology Medical Laboratories   1997 - 1999
Scripps Clinic Medical Group  1995 - 1997
Cigna Healthcare  1993 - 1995
Sullivan & Curtis   1984 - 1992
Aetna Life & Casualty   1980 - 1984

Education
University of California, Berkeley   1976 — 1980
Business Administration, Marketing & Finance

Experience
Travelers Insurance  October 2011 - Present
Travelers  April 2008 - September 2011
Travelers  May 2007 - April 2008
Travelers  December 2005 - April 2007
Aetna  July 2003 - December 2005
Aetna  April 1997 - June 2003
Ciber  September 1996 - April 1997
Aetna Life & Casualty   April 1993 - August 1996
AXIA (Aetna's P&C TPA)   July 1989 - March 1993

Skills
Property & Casualty..., Workers Compensation, Insurance, Strategic Planning, General Insurance, Employee Benefits, Casualty, Underwriting, Claims Management, Analysis, Commercial Insurance, Business Analysis, Leadership, Commercial Lines, Team Building, Health Insurance, Enterprise Architecture, Liability, Reinsurance, Legal Liability, Professional Liability, Project Portfolio..., Claim, Risk Management, Brokers, Management, SDLC, Strategy, Subrogation, Business Partner..., Business Partner Support, Casualty Insurance

Education
Troy University   2004 — 2005
EMBA, Business

University of Connecticut   1988 — 1991
Bachelor of General Studies (BGS), Business Administration and Management, General

Experience
HDS MEDALLION   October 2009 - Present
Quantum Consulting Group, Inc.   October 1992 - February 2010
XL Vianet   January 2001 - January 2003
Aetna Life & Casualty   1990 - 1992

Education
Texas Tech University   1966 — 1970

Experience
Anderson-VanHorne Associates   July 1995 - Present
Aetna Life & Casualty   April 1977 - June 1994

Skills
Commercial Insurance, Property & Casualty..., Professional Liability, Workers Compensation, Legal Liability, Insurance, Underwriting, Liability, D&O, Commercial Lines, General Insurance, Health Insurance, Employee Benefits, Account Management, Claim, New Business Development, Customer Retention, Excess, Inland Marine, Liability Analysis, Reinsurance, Claims Management, Umbrella Insurance, Employment Practices..., Casualty, Disability Insurance, Call Centers, Brokers, Risk Management, Surety Bonds, Directors & Officers..., Captives, Insurance Brokerage

Education
State University of New York College of Agriculture and Technology at Morrisville   1975 — 1997
Associate's degree, Accounting and Business/Management

Eastridge High School   1971 — 1975

St James

Experience
nothing  Copy Desk Editor/ChiefMedical World News1985 - 1988
The Psychonomic Society   1976 - 1983
Aetna Life & Casualty   1976 - 1976

Education
The University of Texas of the Permian Basin Graduate School   2003 — 2008

The University of Texas at Austin   1969 — 1974
BA, Social and Behavioral Sciences

Bellaire High School   1965 — 1969
High School, Drama

Experience
Cigna  November 2009 - Present
Aetna Life & Casualty   October 2004 - November 2009
CIGNA Group Insurance  August 1981 - March 2001

Skills
Account Management, Health Insurance, Managed Care, Employee Benefits, Insurance, Underwriting, Disability Insurance, Health Savings Accounts, Medicare, Life Insurance

Education
San Diego State University-California State University   1976 — 1980

San Diego State University-California State University   1976 — 1980

Experience
Aetna Life & Casualty   March 2004 - Present
The Hartford Ins Group   March 2001 - February 2004

Skills
Business Requirements, Microsoft Office, Program Management, Management, Testing, Visio, Insurance, Requirements Analysis, Team Building, Test Strategy, SDLC, ClearCase, Rational ReqPro, Rational Clearquest, Human Factors..., Coaching & Mentoring

Education
Southern Connecticut State University
BS `, Education and English

Experience
RIMS  January 2015 - Present
Aircraft Builders Council Inc   April 2014 - Present
Town of West Hartford - Risk Management Advisory Board   2014 - 2015
Ensign-Bickford Industries   June 2012 - August 2014
Aircraft Builders Council   April 2012 - April 2014
Junior Achievement of CT   2011 - 2014
Aetna Life & Casualty   1979 - 1993

Skills
Dynamic, Educator, Proactive self-starter, Strong Business Acumen, Strong written, verbal..., Project Management, Six Sigma, DMAIC, Enterprise Risk..., Operational Risk..., Insurance, Workers Compensation, Risk Management, Process Improvement, Financial Risk, Property & Casualty..., Commercial Insurance, Casualty, Claims Management, Management, Risk Assessment, Portfolio Management, Liability, Litigation Management, Claim, Risk Analysis, Mergers & Acquisitions, Leadership, Business Continuity, Financial Analysis, Program Management, Strategic Planning, Financial Services, Employee Benefits, Business Process..., Legal Liability, Reinsurance, Brokers, Governance, @Risk, Professional Liability, Policy, General Insurance, Executive Management, Excess, Captives, Internal Audit, Fraud, Corporate Governance, Managerial Finance

Education
University of Hartford   2002 — 2007
MBA, Finance, Insurance and Risk Management

The University of Connecticut School of Business   1976 — 1979
Bachelor of Arts (BA), Marketing

Experience
Aetna  2003 - Present
Aetna Life & Casualty   2001 - Present

Skills
Health Insurance, Process Improvement, Quality Assurance, SDLC, Insurance, Medicare, User Acceptance Testing, Quality Center, Managed Care, Requirements Analysis, Quality Management, Business Analysis, Business Process..., Risk Management, Requirements Gathering, Test Management, Visio, Claim, Software Quality..., Agile Methodologies, Waterfall

Education
Shippensburg University of Pennsylvania   1992 — 1996
Bachelor of Arts (BA), Political Science and Government

Temple Unversity
Business Administration and Management, General

Experience
Lockton Companies  August 2013 - Present
St George Episcopal School  2013 - 2014
The Guardian Life Insurance Company of America  April 2012 - August 2013
Aetna Life & Casualty   February 2007 - April 2012
Fort Dearborn Life  June 2005 - February 2007
Hartford Life  March 2002 - June 2005
Prudential Insurance  1997 - 2000
The Romine Group  1998 - 1999
Unum  1996 - 1997

Skills
Disability Insurance, Group Insurance, Insurance, Employee Benefits, Critical Illness, Health Insurance, Marketing, Health Savings Accounts, Sales, Underwriting, Brokers, Selling, Management, Dentistry, 401k, Life Insurance

Education
Texas A&M University   1992 — 1996
BBA, Finance

St. Thomas High School   1988 — 1992

St. Francis Episcopal   1985 — 1988

Experience
Utica National Insurance Group  2013 - Present
The Hartford  2012 - 2013
The Hartford Insurance Group  2004 - 2012
The Hartford Insurance Group  2003 - 2004
Travelers Insurance  2001 - 2003
Travelers Insurance  1998 - 2001
USF&G Insurance  1991 - 1998
Aetna Life & Casualty   1985 - 1992

Skills
Underwriting

Education
Saint Bonaventure University   1981 — 1985
Bachelor of Business Adminstration, Marketing

Experience
Commerce Bank  January 2010 - Present
Commerce Bank  August 2009 - Present
Commerce Bancshares, Inc.   2007 - Present
Bank of America  1994 - 2002
Boatmen's Trust Company  1994 - 1997
New York Life Insurance Company  April 1990 - May 1994
Aetna Life & Casualty   June 1986 - May 1990

Skills
Wealth Management..., Banking, Private Banking, Wealth Preservation..., Personal Wealth..., Trust Management, Institutional Trust and..., Strategic Leadership, Investment Management, Corporate Trust, CFA, Certified Employee..., Wealth Management, Financial Services, Investments, Financial Planning, Private Equity, Insurance

Education
The University of Chicago Booth School of Business   1989 — 1991
MBA, Finance and Business Policy

Westminster College (MO)   1982 — 1985
BA, Business, Comp Sci

Experience
Caterpillar Insurance Company   Director Claims and Loss ControlCaterpillar Insurance Company2001 - Present
Meadowbrook Insurance Group  October 1997 - February 2001
Seibels Bruce Group   July 1996 - September 1997
Servpro Industries  March 1996 - June 1996
CNA Insurance  1976 - 1995
Aetna Life & Casualty   December 1969 - August 1976
USMC  1963 - 1966

Skills
Risk Management, Claim, Leadership, Process Improvement, Six Sigma, Cross-functional Team..., Operations Management, Management, Change Management, Continuous Improvement, New Business Development, Business Process..., Contract Negotiation, Product Development, Strategic Planning, Team Building, Vendor Management, Forecasting, Analysis, Program Management, Negotiation, Team Leadership, Logistics

Education
Nashville School of Law   2000 — 2003

The American Institute for Property and Casualty Underwriters, Inc.
Chartered Property and Casualty Underwriter

St. Joseph's College (IN)
Bachelor of Science (B.S.), Business Administration and Management, General

Caterpillar Six Sigma
Certified Green Belt

Various State Licenses
Claim Adjuster and Property Casualty Producer Licenses

Experience
WellCare Health Plans  May 2015 - Present
WellCare  December 2011 - April 2015
WellCare Health Plans, Inc  August 2008 - December 2011
Information Technology Data Warehouse   August 2007 - September 2008
ICoordinated Benefits Plans, Inc   November 2006 - July 2007
WellCare Health Plans, Inc  October 2005 - October 2006
KePRO South   February 2002 - October 2005
Blue Cross Blue Shield of Florida, CGBU   July 1998 - January 2002
Aegon\Bankers United Life   February 1997 - July 1998
Aetna Life & Casualty   January 1993 - October 1996

Skills
Business Analysis, Software Documentation, SQL, SDLC, Data Analysis, Integration, Process Improvement, Data Warehousing, Oracle, Microsoft SQL Server, Software Development, Analysis, Database Design, Program Management, Testing

Education
St. Petersburg College   1998 — 2001
Associates, Science Computer Programming

St. Petersburg College
Bachelors, Technology Management

Experience
Wolters Kluwer  July 2003 - Present
Fidelity Investments  2000 - 2003
Watson Wyatt Worldwide  1996 - 1997
Aetna, INC.   1995 - 1996
United Technologies  1987 - 1995
Aetna Life & Casualty   1981 - 1987

Skills
Writing, Editing, Newsletters, Legal Research, Research, Compliance, Technical Writing, Data Analysis, Project Management, Process Improvement, Content Management, Legal Writing, Publishing, Management, Teaching, Analysis

Education
Institute for Paralegal Training
Certificate, Employee Benefits

Southern Connecticut State University
Bachelor of Arts, History

University of New Haven
Certificate in Legal Affairs, Legal Affairs

Experience
Bottomline Technologies  2012 - Present
Selective Insurance Company of America  2006 - 2012
Selective Insurance Company of America  1996 - 2006
Aetna Life & Casualty   1995 - 1996
Parker McCay  1991 - 1995
Parker McCay  1984 - 1991

Skills
Civil Litigation, Personal Injury..., General Liability..., Construction Law, Professional Liability, Municipal Law, Commercial Litigation, Insurance Law, Litigation Management, Staff Counsel / House..., Litigation, Personal Injury, Insurance, Claim, Trials, Property & Casualty..., Investigation, Casualty, Legal Liability, Settlement, Claims Management, Liability, Public Liability, Alternative Dispute..., Commercial Lines, Automobile Accidents, Legal Assistance, Litigation Support, Torts, Document Review, Risk Management, Dispute Resolution, Claim Investigation, Medical Malpractice, Subrogation, Appeals, Mediation, Workers Compensation, Arbitration, Legal Writing

Education
University of Dayton School of Law   1980 — 1983
J.D., cum laude

Temple University   1975 — 1979
B.A.

Experience
Aetna Life & Casualty   Registered NurseLifecare Center of WilbrahamFebruary 2010 - Present

Education
Springfield Technical Community College   2007 — 2009
Nursing

Springfield Technical Community College   2007 — 2009
Associates - RN, Nursing

Western New England University   1994 — 1998
BA, Liberal Arts

Experience
EXOS  July 2013 - Present
CIGNA  2000 - July 2013
UMOM New Day Centers  2006 - 2013
Boys & Girls Clubs of Metropolitan Phoenix  2000 - 2013
NightHawk Radiology Services  2008 - 2010
QCSI, Inc   2003 - 2006
Scottsdale PHO, Inc   1996 - 2000
Aetna Life & Casualty   1995 - 1996
Aetna  1985 - 1994

Skills
Public Speaking, Team Building, New Business Development, Healthcare, Non-profits, Budgets, Program Management, Marketing, Event Planning, Healthcare Management, Customer Service, Program Development, Business Development, Business Planning, Change Management, Coaching, Community Outreach, Contract Negotiation, Disease Management, Entrepreneurship, Health Policy, Insurance, Leadership, Leadership Development, Managed Care, Management, Marketing Strategy, Medicaid, Medicare, Negotiation, Nonprofits, Organizational..., Policy, Process Improvement, Project Management, Public Relations, Sales, Recruiting, Strategy, Training, Executive Management

Education
University of Colorado Boulder - Leeds School of Business   1981 — 1984
BS Business, Marketing

New Trier

Experience
The Hartford  November 2014 - Present
Travelers Insurance  2005 - 2014
CNA Insurance  2003 - 2005
The Hartford  1997 - 2003
Kemper Insurance  1994 - 1996
Aetna Life & Casualty   1988 - 1994

Skills
Insurance, Commercial Insurance, Property, Property & Casualty..., General Liability, Auto, Workers Compensation, Underwriting, Product Development, Product Management, Project Planning, Product Liability, Liability, Marketing Management, Agency Relations, Training & Development, Pricing, Pricing Strategy, CPCU, ARM, ASLI, Excess and Surplus Lines, Nonadmitted, Legal Liability, Strategy, Casualty, Professional Liability, Employment Practices..., Excess, D&O, Inland Marine, Claim, Casualty Insurance

Education
The University of Connecticut School of Business
Master of Business Administration, Marketing

University of Tampa
Bachelor of Science, Finance/Economics

Jonathan Law High School

Experience
MetLife  September 1987 - January 2003
Readville Plastering, Inc.   March 1986 - September 1987
Aetna Life & Casualty   July 1981 - January 1986

Education
Stonehill College   1977 — 1981
BS, Business Administration

Experience
CHFBC   June 2001 - Present
CASTLE HILLS FIRST BAPTIST CHURCH  June 2001 - Present
ETHIX SOUTHWEST PREFERRED PROVIDER ORGANIZATION   February 1993 - January 1994
Ethix SW   June 1990 - February 1993
STAR ADMINISTRATIVE SERVICES   August 1987 - June 1990
BENEFIT CLAIMS SERVICES   August 1985 - April 1987
Aetna Life & Casualty   January 1984 - August 1985
Schlumberger, Petrolane, ARCO and Pizza Hut   April 1981 - January 1984

Education
San Antonio College
Economics, Business, and Pre-Nursing

The University of Texas at San Antonio
Accounting courses and Humanities

Experience
Sabrient Systems LLC   December 2014 - Present
Pinehill Capital LLC   March 2009 - Present
Institute of Global Education   August 2010 - December 2014
Bank of America  November 2004 - May 2009
Aquarii Capital Management LLC   January 1998 - November 2004
Morgan Stanley  February 1989 - January 1998
Aetna Life & Casualty   May 1985 - February 1989

Skills
Leadership,..., Private Equity, Entrepreneurship, Alternative Investments, Hedge Funds, Emerging Markets, Investments, Fixed Income

Education
The George Washington University
Ph.D., Finance

The George Washington University
MBA, Finance

Experience
Delhaize America Shared Services LLC   January 1989 - Present
Aetna Life & Casualty   October 1984 - December 1988

Skills
XP, Windows 7, Windows Server, Essbase, Databases, Technical Support, Troubleshooting, Windows, Active Directory

Education
Southern Connecticut State University   1982 — 1984
BS, Computer Science

Experience
Gallagher Bassett Services, Inc.   January 2014 - Present
Chubb Services Corporation  May 2011 - July 2014
Randolph Insurance Group, LLC   September 2010 - June 2011
Travelers  July 2006 - June 2009
Chubb Group of Insurance  August 2003 - May 2006
Chubb Insurance Company of Europe  1999 - 2003
Aetna Life & Casualty   1984 - 1995

Skills
Claim, Casualty, Workers Compensation, Commercial Insurance, Professional Liability, Property & Casualty..., Legal Liability, Underwriting, Insurance, Risk Management, Liability, Umbrella Insurance

Education
Virginia Union University   2003 — 2007
M.Div., Divinity, Christian Education

Shaw University   1979 — 2003
B.S., Business

Experience
Home  Finance Risk Management SpecialistRich Products CorporationJanuary 2005 - October 2012
Hilton Hartford Hotel, Hartford, CT   January 2004 - December 2005
Hastings Hotel, Hartford Connecticut   July 1995 - December 2003
Diversified Group Brokerage   May 1994 - June 1995
Aetna Life & Casualty   January 1973 - May 1994

Skills
Contract Negotiation, Risk Management, Vendor Management, Negotiation, Management, Leadership, Process Improvement

Education
Southern Connecticut State University   1965 — 1967
Associates, Business

Experience
The Main Street America Group  October 2011 - Present
NGM Insurance Company  June 1998 - October 2011
AEtna Life & Casualty   June 1969 - June 1993

Skills
Underwriting

Education
University of Central Arkansas   1965 — 1969
Bachelor of Arts, History & Political Science

Experience
Travelers  Regional Vice President & Underwriting Director/ManagerSt. Paul Companies1997 - 2008
St. Paul Companies  1994 - 1997
Aetna Life & Casualty   1987 - 1994

Education
UCLA
Bachelor of Arts (B.A.), Economics/Business

Experience
DBS& L   May 2011 - Present
St Joseph's Hospital Health Center  December 2010 - Present
Travelers  May 1982 - Present
Travelers  March 1995 - September 1998
Aetna Life & Casualty   June 1993 - March 1995
Maryland Casualty, Zurich American   March 1990 - June 1993

Skills
Customer Retention, Event Planning, Property & Casualty..., Cooking, Dance, Customer Satisfaction, Emergency Room, Customer Experience, Compensation Planning &..., Human Resources, Coaching & Leadership, Training & Development, Personal Insurance..., Process Improvement, Performance Management, Public Speaking, Staff Development, Workshop Facilitation, Team Building, Leadership, Insurance, Training, Customer Service, General Insurance, Management, Call Centers, Microsoft Excel, Microsoft Office, Strategic Planning, Liability, Employee Benefits

Education
SUNY at Buffalo   1975 — 1979
Bachelor of Arts (B.A.)

Experience
Aetna Life & Casualty   1976 - 1990
Mugford & Radiwiez, CPA   1977 - 1978

Education
San Diego Mesa College
Bachelor of Applied Science (BASc), Accounting and Finance