Alliance Data Retail Services
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Alliance Data Retail Services Employees
Alliance Data Retail Services May 2014 - Present
Alliance Data Retail Services May 2013 - May 2014
Fifth Third Bank April 2012 - May 2013
Skills
Databases, Business Analysis, Technology Development, MIS, Word, Web Design, Web 2.0, Excel, ERP, User Interface Design, User Experience, Microsoft Office, Outlook, Photoshop, PowerPoint, Strategic Planning, Access, ASP.NET, SQL, SEO, SQL Server, Social Media, Problem Solving, Data Analysis, Leadership Development, Team Leadership, C#, Customer Relations, Customer Service, Visual Basic, Visio, VMware, Team Building, Business Intelligence, Social Networking, Auditing, Analysis
Education
Ohio University 2008 — 2012
Bachelor of Business Administration, Management Information Systems, Business Pre Law
Alliance Data Retail Services March 2014 - Present
Battelle Memorial Institute September 2011 - March 2014
Battelle Memorial Institute November 2008 - August 2011
Sterling Commerce, an AT&T Co. October 1998 - November 2008
Skills
Business Analysis, PeopleSoft, Program Management, Process Improvement, Business Process, SDLC, Requirements Analysis, PMP, SharePoint, Project Management, Data Analysis, Requirements Gathering, Visio, Business Intelligence, Analysis
Education
Ohio University 1993 — 2002
Alliance Data Retail Services July 2015 - Present
Ohio BioProducts Innovation Center (OBIC) May 2013 - December 2014
Clark, Schaefer, Hackett & Co. January 2014 - August 2014
Skills
Microsoft Excel, Microsoft Word, Finance, Public Speaking
Education
The Ohio State University 2011 — 2015
Bachelor’s Degree, Accounting
Mirage Ent March 2014 - Present
Alliance Data Retail Services August 2013 - Present
Lowe's Companies, Inc. July 2012 - August 2013
Verizon Wireless February 2007 - July 2011
Skills
Call Centers, Technical Support, Troubleshooting, Customer Experience, Microsoft Office, Windows 7, Networking, Mobile Devices, OS X, Project Management, Windows, Computer Hardware, Microsoft Excel, Management, Blackberry, Windows XP, Business Analysis, Help Desk Support, Wireless, Customer Support, Wireless Networking, Mobile Technology, Telecommunications, iPhone, Operating Systems, Computer Repair, System Administration, Android, Windows Vista, iPhone Support, Blackberry Enterprise..., CompTIA A Certification, Mobile Applications, Customer Service, Testing, Access, Retail, Windows Server, Sales, Microsoft SQL Server, Software Documentation, Requirements Analysis, Databases, HTML
Education
Strayer University 2008 — 2010
Information Systems, Computer and Information Sciences and Support Services
Rio Rancho High School 1998 — 2002
Organizational Communications, Communication and Media Studies
Alliance Data Retail Services July 2014 - Present
Alliance Data Retail Services July 2012 - July 2014
Applied Performance Technologies April 2011 - July 2012
Skills
Internet Recruiting, College Recruiting, Employee Relations, Applicant Tracking..., Technical Recruiting, Talent Acquisition, Interviews, Employee Training, Team Building, Recruiting, Onboarding
Education
Ohio University
Bachelor of Business Administration (B.B.A.), Marketing & International Business
USAA July 2014 - Present
TRIDENT SECURITY SERVICES INC October 2012 - January 2015
Corrections Corporation of America December 2011 - September 2012
Alliance Data Retail Services September 2008 - January 2010
Verizon Wireless 2005 - 2006
Skills
Customer Retention, Microsoft Office, Microsoft Excel, Microsoft Word, Employee Training, Security, Time Management, Dependable Team Player, Payroll, Payment Card Processing, Appointment Scheduling, Data Collection, Learn New Software..., Customer Service, Telecommunications, Troubleshooting, FDCPA, HIPAA, Data Entry, Office Administration, Technical Support, Internet Explorer, Google Chrome, Communication, Leadership, Background Checks, Telephone Skills, Call Centers, Customer Satisfaction, Strategic Planning, Training, Team Building, Sales, Policy, Conflict Resolution, Critical Thinking, Research
Education
Otterbein College
Associate of Arts (AA), Organizational Communication, General
The Brickman Group March 2015 - Present
Alliance Data Retail Services October 2013 - Present
Team Member September 2012 - Present
Skills
Research, Social Media, Microsoft Office, PowerPoint, Event Planning, Microsoft Word, Microsoft Excel, Public Relations, Politics, Community Outreach, Customer Service, Fundraising, International Relations, Public Policy, Event Management, Nonprofits, Teamwork, Policy Analysis, Political Science
Education
Ohio Dominican University 2010 — 2016
Bachelor of Laws (LLB), Political Science and Government, 3 year
Ohio Dominican University 2010 — 2013
3rd year student, Political Science and Government
Ohio Dominican University 2010 — 2011
1 year 2010, Sport Management
Alliance Data Retail Services June 2015 - Present
Cerner Corporation May 2011 - November 2014
Resource Systems April 2009 - May 2011
Edgetech IG May 2007 - August 2007
McMasters Harris Auction Co 2001 - 2005
Skills
Customer Support, Account Management, Team Leadership, Technical Support, Healthcare Information..., Professional Mentoring, Employee Training, Troubleshooting, Software Documentation, Process Improvement, Analysis, EHR, Long-term Care, Microsoft Office, Project Management, Training, Leadership, Business Analysis, Customer Service, Sales
Education
Muskingum College 2004 — 2008
Bachelor of Arts (BA), Business
Muskingum College
Alliance Data Retail Services January 2015 - Present
Firstsource Solutions Limited February 2010 - December 2012
Command Controls Security January 2006 - January 2010
The Tax Club January 2001 - August 2005
Skills
Training, Leadership, Customer Service, Personnel Management, Accounting, Administrative..., Call Centers, Performance Management, Process Improvement, Customer Satisfaction, Coaching, BPO, Team Management, Customer Experience, Recruiting, Skills/Qualifications:..., Analysis, Human Resources, Interviews, Management, Project Planning, Policy, Process Scheduler, Troubleshooting, Public Speaking
Education
National American University-Colorado Springs 2013 — 2015
Bachelors in Applied Science Criminal Justice/ A Minor In Psychology and Sociology, Still Attending 2 Year, Sophomore
SBC Advertising July 2015 - Present
Margo Katherine Wilke Program January 2015 - May 2015
Alliance Data Retail Services May 2014 - August 2014
School Datebooks May 2013 - July 2013
Dairy Queen April 2009 - December 2012
Skills
Adobe Creative Suite, InDesign, Illustrator, Photoshop, Visual Communication, Graphic Design, Microsoft Office, Marketing Communications, Social Media, Web Design, Logo Design, Public Speaking
Education
Purdue University 2011 — 2015
Bachelor of Arts (BA), Visual Communications Design
Jasper High School 2007 — 2011
Honors Diploma
Alliance Data Retail Services May 2014 - Present
Alliance Data Retail Services May 2013 - May 2014
State Auto Insurance June 2007 - May 2013
State Auto Insurance July 2002 - June 2007
Skills
Analysis, Security+, Active Directory..., Microsoft Exchange, Microsoft Office, Mainframe, TSO, JCL, RACF, Information Security
Education
Morehead State University 1995 — 1999
Bachelor of Business Administration (BBA), Computer and Information Systems Security/Information Assurance
Alliance Data Retail Services April 2014 - Present
Skills
Microsoft Office, Mac OS X, Marketing, Retail, Microsoft Excel, PowerPoint
Education
The Ohio State University Fisher College of Business 2007 — 2010
Bachelor of Science in Business Administration
Alliance Data Retail Services December 2014 - Present
Pride BPO September 2014 - December 2014
JPMorgan Chase May 2013 - October 2014
JPMorgan Chase July 2009 - May 2013
Becker and Company March 2007 - July 2009
Skills
Fraud, Debit Cards, Banking, Financial Risk, Risk Management, AML, Financial Services, Retail Banking, Operational Risk, Operational Risk..., Enterprise Risk..., Business Analysis, Analysis, Business Process..., Customer Service, Leadership, Management, Process Improvement, Project Management, Vendor Management
Education
The Ohio State University 2003 — 2006
Bachelor of Arts (B.A.), Sociology and Criminology
Smithville High School 1994 — 1999
Alliance Data Retail Services January 2015 - Present
GC Services February 2008 - January 2015
Alliance Data Retail Services August 1987 - January 2008
Skills
Process Improvement, Leadership, Call Centers, Management, Team Building, Customer Service
Education
Mount Vernon Nazarene University 2004 — 2006
BBA, Business Administration
Groveport
Groveport
Groveport
Groveport
Alliance Data Retail Services September 2014 - Present
Preferred Living March 2011 - September 2014
Quick Solutions September 2009 - March 2011
Anthropologie July 2009 - November 2009
The Cincinnati Enquirer July 2009 - September 2009
The City of Upper Arlington July 2007 - November 2008
Skills
Marketing, Event Planning, Facebook, Social Media Marketing, Marketing Communications, Social Media, Advertising, Public Relations, Media Relations, Editing, Social Networking, Event Management, Press Releases, Public Speaking, Marketing Strategy, Adobe Creative Suite, Blogging, Online Marketing, Photoshop, Copywriting, InDesign, Vendor Management, Project Management, Email Marketing, Online Advertising, Writing, Graphic Design, Direct Mail Campaigns, Customer Retention
Education
Ohio University 2004 — 2008
BSS, Marketing Communications, Spanish
Alliance Data July 2014 - Present
Alliance Data Retail Services February 2013 - July 2014
Education
Ohio University 2007 — 2011
Bachelor's degree, Biology/Biological Sciences, General
Alliance Data Retail Services July 2015 - Present
Ohio University August 2013 - May 2015
Alliance Data Retail Services May 2014 - August 2014
IGS Energy May 2013 - August 2013
Ralph and Luci Schey Sales Centre August 2012 - May 2013
Ohio University July 2012 - May 2013
Merrill Lynch December 2012 - January 2013
Chick-fil-A October 2010 - December 2012
Ohio University Dining Services October 2011 - June 2012
Skills
Customer Service, Leadership, Sales, Management, PowerPoint, Microsoft Office, Time Management, Microsoft Excel, Social Media, Public Speaking, Microsoft Word, Event Planning, Teamwork, Marketing, Social Networking, Facebook, Team Leadership, Social Media Marketing, Fundraising, Public Relations, Event Management, Outlook, Data Analysis, Research
Education
Ohio University 2011 — 2015
Bachelor of Business Administration (BBA), Finance, Marketing, Sales, 3.83
Alliance Data Retail Services February 2014 - Present
August Mane December 2010 - December 2013
Skills
User Experience, User Interface Design, Service Design, Creative Direction, Creative Strategy, Graphic Design, Gamification, Concept Development, Idea Generation, Art Direction, InDesign, Web Design, Adobe Creative Suite, Marketing, HTML 5, Marketing Strategy, HTML, JScript, Web Application Design, Game Architecture, Game Developers, Game Maker, Conceptualizer, iPhone Application..., Manufacturing, Design for Manufacturing, Wireframes, Storyboarding, Visual Storytelling, CSS, Front-end Development, Usability, iOS, Android, Mobile Applications, Xcode, AngularJS, Node.js
Education
The Ohio State University 2007 — 2008
B.A., Strategic Communications
The Ohio State University 2004 — 2007
B.A., Japanese
S.A.V.E. Science Alliance for Valuing the Environment February 2012 - Present
Various Charities 1977 - Present
Alliance Data Retail Services March 2015 - Present
Project Management Institute January 2012 - March 2015
Nationwide Insurance July 2014 - February 2015
Consumers Energy June 2013 - July 2014
The University of British Columbia October 2009 - July 2013
IIL May 2011 - June 2013
AT&T July 2001 - December 2010
Christmas-lore.com 2001 - January 2009
Skills
Storyboarding, Program Management, Requirements Analysis, Integration Testing, XML, Mentoring, PMI, Knowledge Management, Knowledge Transfer, Information Management, Team Leadership, Leadership Development, Strategic Leadership, Change Leadership, Thought Leadership, Presentation Development, Presentation Coaching, Technical Presentations, Project Portfolio..., Project Implementation, Strategic Planning, Change Management, Training, Non-profit Leadership, System Administration, PMO, PMP, Business Process, Microsoft Office..., Project Management, Six Sigma, Management, Project Planning, Business Process..., Leadership, Integration, Resource Management, Process Improvement, SDLC, Visio, ITIL, Vendor Management, Outsourcing, Governance, MS Project, Executive Presentation..., Creative Problem Solving, Product Management, Team Management, Proposal Writing
Education
The University of British Columbia 2005 — 2007
EBusiness Certification
Xavier University 1987 — 1990
MBA
Mount St. Joseph University 1983 — 1984
MAE
University of Dayton 1977 — 1981
BSE
Evergreen High School 1973 — 1977
High School Diploma
Alliance Data Retail Services January 2012 - Present
Fitch September 2011 - February 2012
Base Art Co. January 2009 - June 2009
Resource Interactive June 2005 - 2008
Resource Interactive 1999 - 2005
Motivo 2001 - 2001
Resource Marketing 1997 - 1999
Resource Marketing 1995 - 1997
Bates Worldwide May 1993 - May 1995
Backer Spielvogel Bates 1992 - 1993
Skills
Digital Marketing, Email Marketing, Integrated Marketing, Information Architecture, Interactive Marketing, Marketing, Digital Strategy, User Experience, Web Analytics, SEO, Project Management, Advertising, Online Marketing, Mobile Marketing, Social Media, Online Advertising, Marketing Communications, Content Strategy, Digital Product..., Media Planning, Social Media Marketing, E-commerce, Usability Testing, Technical Writing, Copy Editing, Montessori, Sales Presentations, Instructor-led Training, Management, Digital Project...
Education
The Ohio State University
BA
Alliance Data January 2015 - Present
Alliance Data Retail Services April 2013 - January 2015
Alliance Data Retail Services March 2012 - April 2013
Alliance Data Retail Services January 2012 - March 2012
Education
Ohio University 2007 — 2011
Bachelor of Science (B.S.) in Communication, Organizational Communication and Business Management
Big Lots Stores Student AssociatePurdue University Dining Services - Pappy's Sweet ShopAugust 2013 - May 2015
Panera Bread May 2012 - December 2014
Alliance Data Retail Services May 2014 - August 2014
Purdue University Dining Services - Hillenbrand Dining Hall August 2011 - May 2012
Giant Eagle August 2010 - August 2011
Skills
Management, Marketing, Project Management, Customer Service, Microsoft Office, Leadership, Time Management, Teamwork, Data Analysis, Microsoft Excel, Customer Satisfaction, Six Sigma, Long-term Customer..., Team Building, Retail, Team Leadership, Microsoft Project
Education
Purdue University 2011 — 2015
Bachelor of Science (BS), Management, Senior
Alliance Data Retail Services August 2013 - Present
Hugh O'Brian Youth Leadership May 2013 - Present
Alliance Data May 2012 - July 2013
City Year February 2012 - June 2012
ANN INC. January 2012 - May 2012
Roosters Franchising (Pty) Ltd February 2011 - May 2012
Victoria's Secret March 2008 - February 2011
Spindle 2008 - 2008
Skills
Sales, Human Resources, Leadership, Recruiting, Marketing, Social Media, Training, Retail, Onboarding, Social Networking, Customer Service, Microsoft Word, Public Speaking, Fundraising, New Hire Orientations, Team Building, Strategy, Teaching, Nonprofits, Customer Satisfaction, Management
Education
The Ohio State University 2009 — 2012
Bachelor of Arts, English
Columbus School for Girls
High School Diploma
Alliance Data Retail Services March 2015 - Present
Ohio State Medical Association 2012 - Present
Ohio State Medical Association 2010 - 2012
FLIP 2010 - 2010
Weber Associates 2007 - 2010
Captain Cook Cruises 2005 - 2005
WRL Advertising Inc. 2004 - 2004
Skills
Marketing, Marketing Strategy, Strategic Planning, Marketing Communications, Management, Strategy, Cross-functional Team..., Leadership, Market Research, Social Media, Press Releases, Public Relations, Sales, Training, Healthcare, Account Management, Management Consulting, Brand Management, Project Management, Segmentation, Consulting, Program Management, Advertising, Microsoft Office, CRM
Education
The Ohio State University Fisher College of Business 2012 — 2014
Master of Business Administration (M.B.A.), Marketing and Strategy
The Ohio State University - The Max M. Fisher College of Business
BSBA, Specialization in Marketing and International Business
SpartanNash May 2015 - Present
Alliance Data Retail Services August 2014 - April 2015
Amway July 2013 - August 2014
Amway December 2011 - June 2013
Amphenol Borisch Technologies April 2011 - July 2011
Kentwood Police Department August 1999 - November 2009
Spectrum Health Systems July 1995 - April 1999
Skills
Strategy, Digital Marketing, Management, CRM, Cross-functional Team..., Marketing Strategy, Sales, Process Improvement, Program Management, Training, Databases, Data Analysis, Strategic Thinking, Market Research, Creative Strategy, Access, Customer Service, Marketing, Advertising, Segmentation, Human Resources
Education
Western Michigan University - Haworth College of Business
Bachelor of Arts (BA), Marketing, Business Administration
Oakland Community College
Alliance Data Retail Services June 2014 - Present
GSW Worldwide December 2005 - June 2014
Donatos Pizza 2002 - 2004
Donatos Pizza 1999 - 2002
Solomon Software 1996 - 1999
The Haunty Agency 1993 - 1996
Skills
Advertising, Interactive Marketing, Creative Strategy, Marketing Communications, Integrated Marketing, Creative Direction, Direct Mail
Education
The Ohio State University 1989 — 1993
BA, Communication
Alliance Data Retail Services March 2015 - Present
Alliance Data Retail Services January 2013 - February 2015
JPMorgan Chase July 2012 - December 2012
Newedge June 2011 - August 2011
Skills
Microsoft Excel, PowerPoint, Research, SAS, SQL, Data Analysis, Data Mining, Microsoft Office, Recruiting, Microsoft Word, Event Planning, Event Management
Education
Miami University 2008 — 2012
B.A., Economics, International Studies
IES Abroad 2011 — 2011
French Studies
Alliance Data Retail Services January 2013 - January 2015
Alliance Data Retail Services August 2006 - January 2015
Alliance Data Retail Services August 2006 - June 2007
Pacer Global Logistics September 2004 - June 2006
Sygma February 2003 - May 2004
Meadow Brooks Meats Distribution October 2002 - February 2003
Skills
Access, Customer Service, Microsoft Office, Operations Management, Team Building, Windows, Outlook, Supply Chain, Data Analysis, Transportation, Logistics, NICE Call Recording, WinSQL, Oracle Systems, SharePoint
Education
University of Phoenix 2007 — 2011
BSB/M, Business/Management
Oakland University 1992 — 1996
Political Science
Alliance Data Retail Services February 2015 - Present
Alliance Data Retail Services June 2012 - February 2015
Dawson Resources January 2011 - June 2012
Dawson Resources July 2009 - December 2010
Skills
Marketing, Advertising, Project Management, Social Media, Facebook, Recruiting, Management, Training, Blogging, Human Resources, Interviews, Customer Service, Team Building, Account Management, Marketing Communications, Software Documentation, Budgets, Applicant Tracking..., Leadership, Competitive Analysis, Strategic Planning, Sales, Social Media Marketing, Event Planning, Payroll, Social Networking
Education
The Ohio State University 2006 — 2009
Bachelor of Arts, Public Relations, Marketing and Advertising
Magnificat High School
Magnificat High School
Magnificat High School
Alliance Data Retail Services May 2015 - Present
Bow River Jewelry May 2010 - Present
Classic Chevrolet August 2011 - June 2013
Skills
Team Building, Sales, Task Management, Online Communications, Personnel Management, Leadership, Customer Service, Teamwork, Marketing
Education
Ohio University 2012 — 2016
Bachelor of Business Administration (BBA), Management Information Systems, Marketing, Junior
Resource/Ammirati January 2015 - Present
Alliance Data Retail Services March 2012 - August 2014
The Buckle, Inc. November 2009 - March 2012
The Ralph and Luci Schey Sale Centre September 2007 - November 2009
Student Financial Aid and Scholarships September 2006 - November 2009
Tom James Clothing Company August 2008 - August 2009
Great Software Tools April 2009 - June 2009
Skills
Competent in Windows PC..., Visual Merchandising, Project Management, Sales Management, Social Media Marketing, Retail and Sales..., Adult Learning..., Account Management, Strategy, Sales Process, Sales, Management, Cross-functional Team..., Retail, Training, Budgets
Education
Ohio University 2005 — 2009
Bachelor of Science, Human & Consumer Sciences Retail Merchandising; Marketing focus
Alliance Data Retail Services July 2015 - Present
United Way of Central Ohio May 2014 - August 2014
Pet Palace Resort November 2011 - August 2014
Pi Beta Phi, Ohio Alpha Chapter January 2013 - December 2013
Pet Palace Resort June 2009 - November 2011
Skills
Event Planning, Event Management, Marketing, Communication, Customer Service
Education
Ohio University 2011 — 2015
Bachelor's Degree, Health and Organizational Communication Studies, Senior
Alliance Data Retail Services July 2014 - Present
COSI - Center of Science and Industry October 2013 - Present
Print Syndicate April 2014 - July 2014
Levi Strauss & Co. March 2011 - November 2012
Pacific Sunwear August 2010 - February 2011
Kiehl's Since 1851 March 2008 - February 2009
Petit Bateau USA 2005 - 2008
LeSportsac 2002 - 2004
DrJays.com 2000 - 2002
Armani Exchange 1995 - 1999
Skills
Retail, Leadership, Customer Service, Merchandising, Strategic Planning, Team Building, Store Management, P&L, E-commerce, Visual Merchandising, Fashion, P&L Management, Inventory Management
Education
Stanford University 1984 — 1988
Bachelor of Arts (B.A.), Political Science, with coursework in Economics and English
De La Salle High School 1980 — 1984
Alliance Data Retail Services September 2013 - Present
Nature's One, Inc. October 2003 - September 2013
Skills
Online Marketing, Brand Development, Email Marketing, Digital Marketing, Social Media, Social Media Marketing, Online Advertising, Advertising, Marketing, Marketing Strategy, Strategic Planning, Interactive Marketing, Strategic Communications
Education
The Ohio State University
Alliance Data Retail Services July 2015 - Present
Miami University November 2014 - January 2015
Alliance Data Retail Services May 2014 - August 2014
First Miami Student and Alumni Federal Credit Union August 2011 - August 2014
Business Driver June 2013 - July 2013
Rowland Mountain & Associates May 2012 - August 2012
Bruster's Real Ice Cream August 2009 - August 2011
Skills
Leadership, Microsoft Excel, Teamwork, Finance, PowerPoint, Banking, Financial Analysis, Training, Loans, Research, Microsoft Word, Access, Event Planning, Business Planning, Communication, Accounting, Recruiting, Microsoft Office, Social Media, Organization, Business Analysis, SAS Base, SAS E-Miner, SQL, Data Visualization, Data Analysis, Business Analytics
Education
Miami University 2011 — 2015
BS, Finance/Business Analytics
IES Abroad 2013 — 2013
Lakeside High School 2008 — 2011
Graduated with Honors
Nationwide Insurance June 2015 - Present
Stoked Training and Performance LLC 1995 - Present
Alliance Data Retail Services October 2014 - June 2015
Allegheny County Department of Human Services September 2011 - February 2012
Columbus City Attorney's Office Domestic Violence Office January 2008 - November 2011
Skills
Athletics, Coaching, Community Outreach, Customer Service, Exercise Physiology, Fitness, Fitness Training, Functional Training, Lifestyle Coaching, Personal Training, Sports Nutrition, Strength Training, Stretching, Team Building, Training, Weight Training, Wellness, Wellness Coaching, Nutrition, Yoga, Nutritional Counseling, Operant Conditioning, Leadership, Public Speaking
Education
Southern New Hampshire University 2015 — 2016
Master of Business Administration (MBA) Candidate, Project Management
The Ohio State University 2006 — 2008
B.A., Sociology
Cision June 2015 - Present
Alliance Data Retail Services July 2014 - June 2015
Oxley's By-The-Numbers Cafe November 2012 - April 2014
The Ohio State University September 2010 - April 2014
MRI Software LLC May 2013 - August 2013
Education
The Ohio State University 2010 — 2014
Bachelors Degree, B.S. Marketing
University of Greenwich 2012 — 2012
English Literature (British and Commonwealth)
Alliance Data Retail Services August 2013 - Present
DSW December 2012 - June 2013
Victoria's Secret August 2011 - December 2012
Charlotte Russe December 2009 - May 2011
Spencerville Quick Stop June 2006 - December 2009
Skills
Store Operations, Recruiting, Talent Acquisition, Talent Development, Staff Management, Staff Development, Staff Retention, Coaching Staff, Store Management, Retail, Retail Sales, Merchandising, Visual Merchandising, Loss Prevention, Driving Results, Inventory Management, Profit, Sales, Inventory Control, Talent Management, Customer Satisfaction, Fashion, Management, Coaching
Education
The Ohio State University 2003 — 2006
Bachelor of Science (BS), Business/Managerial Economics
Alliance Data Retail Services March 2014 - Present
Alliance Data Retail Services May 2013 - Present
Skills
Marketing, Marketing Communications, PowerPoint, Microsoft Office, Customer Service, Sales, Leadership, Copywriting, Microsoft Word, Editing, Proofing
Education
The Ohio State University 2010 — 2013
Bachelor of Arts (B.A.), English Language and Literature, General
PNC Bank April 2013 - Present
PNC May 2010 - April 2013
PNC May 2009 - May 2010
PNC June 2004 - May 2009
Embassy Suites February 2001 - March 2005
Alliance Data Retail Services January 1998 - January 2001
Skills
Banking, Credit, Credit Analysis, Sales Management, Events Coordination, Employee Engagement, Employee Management, Employee Training, Employee Recognition, Data Analysis, Professional..., Operational Risk..., Internal Audit, Consumer Lending, Microsoft Excel, Lean Six Sigma, Portfolio Management, Mortgage Lending
Education
Ohio Dominican University 2008 — 2011
Business Administration and Management, General
Eastmoor High School 1996 — 1999
Alliance Data Retail Services March 2014 - Present
Alliance Data September 2011 - March 2014
Northrop Grumman Mission Systems June 2009 - August 2010
Skills
Data Analysis, Marketing, Business Analysis, Marketing Research, Leadership, Microsoft Office, PowerPoint
Education
Ohio University 2007 — 2011
Finance and Management Information Systems
Alliance Data Retail Services September 2014 - Present
Mr. Felix Floor, Inc. November 2012 - Present
Barnes & Thornburg LLP July 2013 - September 2014
Crabbe, Brown & James February 2013 - July 2013
Robert Half Legal October 2012 - January 2013
Barbri Inc. August 2009 - May 2012
Payliance January 2012 - April 2012
Professor Steven M. Davidoff October 2011 - January 2012
Cittone & Lindenbaum LLP June 2011 - August 2011
The Honorable Evelyn Lundberg Stratton January 2011 - April 2011
Skills
Legal Research, Legal Writing, Westlaw, Licensing, Trademarks, PowerPoint, Social Networking, Research
Education
The Ohio State University Moritz College of Law 2009 — 2012
J.D.
Nova Southeastern University 2006 — 2009
B.S., Business Administration
Alliance Data Retail Services October 2013 - Present
Fifth Third Bank June 2010 - October 2013
Experta Search Partners July 1998 - 2010
MRI Management Recruiters International June 1991 - July 1998
Skills
Talent Acquisition, Team Management, Project Management, Human Capital Strategy, Full-cycle Recruiting, Internet Recruiting, Human Capital, LinkedIn, Performance Management, Building Relationships, Sales Management, Strategic Planning, Business Strategy, Succession Planning, Banking, Temporary Placement, Employee Engagement, Human Resources, Technical Recruiting, Applicant Tracking..., SDLC, Talent Management, Management, Recruiting, Vendor Management, Sourcing, Executive Management, Onboarding, College Recruiting, Interviews, Benefits Negotiation, Employee Relations, Executive Search, LinkedIn Recruiter..., Consultative Selling, Cold Calling, Employee Benefits, Hiring, Selling, Financial Services, Staffing Services, Screening Resumes, Relationship Building
Education
The Ohio State University 1986 — 1990
BA, Communication
Upper Arlington High School
Alliance Data Retail Services January 2015 - Present
Fujitsu America Inc. June 2012 - January 2015
C-TEC November 2012 - November 2014
CareWorks Technologies July 2011 - April 2012
CareWorks Technologies June 2009 - July 2011
C-TEC January 2001 - March 2010
Plannet June 2007 - June 2009
Ohio Department of Job and Family Services (ODJFS) for Advantis June 2005 - June 2008
The Longaberger Company 2001 - 2005
Cisco Systems June 1999 - September 2001
Skills
Data Migration, System Administration, System Monitoring, Software Installation, ITIL, Network Security, Disaster Recovery, Data Center, IT Management, Cisco Technologies, Security, Information Security, Information Security..., Active Directory, VPN, IT Strategy, Solution Architecture, Virtualization, DNS, Windows Server, WAN, VMware ESX, Computer Security, Firewalls, Networking, Servers, Troubleshooting, Business Continuity, Cloud Computing, Switches, CCNA, VMware Infrastructure, VMware, HP, Citrix, Checkpoint, Routers, System Deployment
Education
Norwich University 2005 — 2007
Master of Science, Information Assurance
DeVry Institute of Technology 1988 — 1991
Bachelors of Science, Computer Information Systems
C-TEC
Cisco CCNA
Alliance Data Retail Services November 2014 - Present
Alliance Data Retail Services December 2013 - November 2014
Resource February 2013 - December 2013
Resource Interactive September 2011 - February 2013
Resource Interactive January 2011 - September 2011
Resource Interactive February 2010 - January 2011
Resource Interactive July 2008 - February 2010
Resource Interactive January 2007 - July 2008
Resource Interactive February 2005 - December 2006
SARK 2003 - 2005
Skills
E-commerce, Digital Strategy, Strategy, Digital Marketing, Interactive Marketing, Retail, Customer Insight, Marketing, Competitive Analysis, Online Advertising, Mobile Marketing, User Experience, Leadership, Online Marketing, CRM, Business Development, Information Architecture, Analytics, Management, Consumer Insights, Mobile Payments, Credit Cards, Multi-channel Marketing
Education
The Ohio State University Fisher College of Business 2004 — 2006
MBA
Ohio State University 1992 — 1997
BA
Alliance Data Retail Services November 2014 - Present
UNICON International, Inc. June 2000 - November 2014
Spherion Technology February 1999 - June 2000
Skills
Talent Acquisition, Technical Recruiting, Applicant Tracking..., Behavioral Interviewing, Sourcing, Recruiting, Human Resources, Vendor Management, Management, HR Policies, Onboarding, Staffing Services, Strategic HR, HR Project Management, Metrics, Contract Negotiation, Office Management, Strategic Planning, Mentoring, Process Improvement, Leadership, Internet Recruiting, Strategic Sourcing, College Recruiting, Training
Education
Ohio University 1989 — 1993
B.B.A., Management, Marketing & Human Resources Management
Alliance Data Retail Services February 2014 - Present
Alliance Data Retail Services August 2012 - February 2014
Alliance Data Retail Services June 2012 - August 2012
Thirty-One Gifts June 2011 - September 2011
Ohio Restaurant Association January 2011 - March 2011
Skills
Marketing Communications, Retail Marketing, Account Management, Business Development, Brand Loyalty, Retail, Event Management, Direct Marketing, Brand Awareness, Marketing Strategy, Event Planning, Trade Shows, Microsoft Word, Microsoft Excel, PowerPoint, Microsoft Office, Outlook, Salesforce.com, InDesign, Illustrator
Education
Ohio Dominican University 2009 — 2013
Bachelor's Degree, Business Administration, Management and Operations, Minors; Marketing, Public Relations, and Non-Profit Management
Alliance Data Retail Services January 2015 - Present
Alliance Data July 2014 - January 2015
Alliance Data December 2013 - June 2014
Alliance Data April 2013 - November 2013
Alliance Data August 2008 - March 2013
Skills
Call Center, Customer Service, Account Management, Microsoft Office, Microsoft Excel, Social Media, Customer Experience, Direct Marketing, Employee Benefits, Telephone Skills, Payments, Call Centers, Retail, Customer Satisfaction, Management, Training, Data Analysis, Credit Cards, Public Speaking, Sales, Call Center Development, Team Management, Databases, Data Entry, Employee Training
Education
Ohio Dominican University 2010 — 2014
Bachelor of Business Administration (B.B.A.)
Alliance Data Retail Services July 2014 - Present
Quinnipiac University January 2011 - May 2014
STRIVE June 2013 - August 2013
Mom Central Consulting May 2013 - June 2013
Mass Marketing and Promotions Inc. June 2012 - July 2012
National Amusements August 2009 - August 2011
Skills
Microsoft Office, Microsoft Excel, Microsoft Word, Customer Service, PowerPoint, English, Windows, Research, Outlook, Teaching, Public Speaking, HTML, Strategic Planning, Editing, Social Media
Education
Quinnipiac University 2010 — 2014
Boston Latin Academy 2006 — 2010
High School
Richmond, The American International University in London
Big Lots August 2013 - Present
Alliance Data Retail Services January 2008 - August 2013
Alliance Data January 2003 - December 2008
Alliance Data January 2000 - January 2003
Skills
Finance, Corporate Finance, Account Management, Strategy, Strategic Planning, Financial Analysis, Investments, Customer Service, Process Improvement, Banking, Business Planning, Business Strategy, Forecasting, Account Reconciliation, Management, Budgets, Cash Management, Cash Flow, Analysis, Sarbanes-Oxley Act, Treasury, Risk Management, Internal Audit, Asset Management, Financial Forecasting, Program Management, Banking Relationships, Cash Flow Forecasting, Accounting, Credit, Accounts Payable, Training, Payments, Cash, Treasury Management, Working Capital..., Insurance, Leadership, Managerial Finance, Financial Modeling, Financial Reporting, Team Building, Internal Controls, Business Analysis, Auditing, Financial Planning, Portfolio Management, Sales, Financial Risk
Education
The Ohio State University - The Max M. Fisher College of Business 1998 — 2000
Bachelor's degree, Business/Managerial Economics
The Ohio State University 1996 — 1998
Associate of Arts (AA), Business/Managerial Economics
Licking Heights
Alliance Data Retail Services September 2014 - Present
Abbott July 2014 - September 2014
Alliance Data Retail Services June 2013 - June 2014
Alliance Data Retail Services June 2012 - June 2013
Alliance Data Retail Services April 2010 - June 2012
Alliance Data Retail Services June 2008 - April 2010
Columbus State Community College March 2008 - June 2008
The Ohio State University August 2007 - June 2008
Panera Bread August 2005 - June 2006
Bennigan’s May 2004 - May 2005
Skills
SAS programming, SQL, Quantitative Analytics, Consumer Behaviour, Consumer Insight, Segmentation, Data Analysis, Statistics, Customer Insight, SAS, Statistical Modeling, Data Mining, Analytics, Leadership, Management, Marketing, Microsoft Office
Education
The Ohio State University 2006 — 2008
Master of Applied Statistics, Statistics
The University of Akron 2001 — 2005
Secondary Education - Mathematics, Mathematics
Alliance Data card services July 2015 - Present
Alliance Data Retail Services May 2014 - August 2014
Retina & Vitreous Consultants May 2013 - January 2014
Miami University January 2013 - May 2013
Spring City Aviation May 2011 - August 2012
Skills
Leadership, Photoshop, Architectural Design, Critical Thinking, Creativity, Adaptability, InDesign, Collaboration, Communication, AutoCAD, Revit, Illustrator, Microsoft Office, Social Media
Education
Miami University 2010 — 2015
Bachelor of Science (BS), Marketing
Miami University 2010 — 2015
Bachelor of Architecture (BArch), Architecture
Florence Semester Abroad 2012 — 2012
Alliance Data Retail Services January 2014 - Present
Skills
Customer Service, Public Speaking, PowerPoint, Microsoft Office, Microsoft Excel, Employee Benefits, Outlook, Microsoft Word, Event Planning, Compensation & Benefit, Social Networking, Human Resources, Recruiting, Applicant Tracking..., Sourcing, Interviews, Onboarding, Talent Acquisition, Employee Relations, Time Management, Team Building, Talent Management, Job Descriptions, Social Media, Performance Management, Organizational...
Education
New Mexico Highlands University 2013 — 2015
Master of Business Administration (M.B.A.), Human Resources Management and Services
The University of New Mexico 2009 — 2013
Bachelor of Arts (B.A.), Organizational Communication, General
Alliance Data Retail Services June 2014 - Present
Alliance Data January 2014 - June 2014
Ohio University Transportation and Parking Services August 2013 - December 2013
Phi Chi Theta Business Fraternity December 2012 - December 2013
Ohio University's Society for Health Administration August 2012 - December 2013
Chi Omega Fraternity Executive Headquarters December 2011 - December 2013
The Ohio State University Wexner Medical Center May 2013 - August 2013
Phi Gamma Nu Professional Business Fraternity 2011 - November 2012
Adena Health System June 2012 - August 2012
Ross County YMCA June 2008 - June 2012
Skills
Leadership, Time Management, Passion for Helping..., Exceptionally Organized, Highly self-motivated, People-oriented, Recruiting, Management, Teamwork, Public Speaking, Microsoft Word, Social Media, Public Relations, Staff Development, PowerPoint, Microsoft Excel, Data Analysis, Social Networking, Microsoft Office, Marketing, Leadership Development, Organization, Highly motivated...
Education
Ohio University 2010 — 2014
Bachelor of Science in Health, Health Services Administration, Business, Senior
Alliance Data Retail Services April 2014 - Present
Skills
Management, Customer Service, Leadership, Microsoft Office, Marketing, Microsoft Excel, Training, Sales, PowerPoint, Microsoft Word
Education
Mount Vernon Nazarene University 2008 — 2012
Bachelor of Business Administration (B.B.A.), Business Administration, Management and Operations
Alliance Data Retail Services October 2014 - Present
Sears Holdings Corporation March 2013 - September 2014
Muscular Dystrophy Association October 2012 - January 2013
SNI Companies February 2012 - September 2012
BMW Financial Services June 2010 - August 2010
Skills
Talent Acquisition, Recruiting, Applicant Tracking..., Technical Recruiting, Onboarding, Administrative..., Team Leadership, Customer Service, Client Relations, Time Management, Fundraising, Internet Recruiting, Interviews, Employee Relations, New Hire Orientations, Sourcing
Education
Ohio University 2006 — 2010
Bachelor of Arts (B.A.), Psychology
Fiserv February 2015 - Present
Victoria's Secret 2013 - 2014
Victoria's Secret 2011 - 2013
Alliance Data Retail Services 2006 - 2011
Alliance Data Retail Services 2004 - 2006
Alliance Data Retail Services 2002 - 2004
Skills
Project Management, Project Planning, Management, Strategy, Marketing, Program Management, Analysis, Process Improvement, Account Management, Training, Leadership, Cross-functional Team...
Education
The Ohio State University 2001 — 2005
Bachelor of Arts (B.A.), Spanish, Portuguese, & International Studies
Alliance Data Retail Services July 2015 - Present
Alliance Data Retail Services October 2013 - July 2015
Alliance Data Retail Services September 2012 - October 2013
Alliance Data Retail Services June 2011 - September 2012
Ohio University Alumni Association May 2010 - June 2012
Ohio University September 2007 - June 2011
Ohio University September 2007 - June 2011
Total Quality Logistics June 2010 - August 2010
The Ralph and Luci Schey Sales Centre September 2009 - June 2010
Skills
Event Planning, Social Media, Public Speaking, Facebook, Marketing, Public Relations, Social Networking, Event Management, Fundraising, Customer Service, Sales
Education
Ohio University 2007 — 2011
Bachelor, Organizational Communication
Alliance Data Retail Services October 2013 - Present
Alliance Data Retail Services June 2012 - September 2013
Global Consulting Program: Technologica Nacional, Bahia Blanca, Argentina November 2011 - December 2011
Alliance Data Retail Services June 2011 - August 2011
Limited Brands November 2010 - January 2011
Ally Beads Jewelry and Gifts May 2006 - January 2011
Business Context Cluster September 2010 - November 2010
Skills
Social Media, Marketing, Microsoft Excel, Microsoft Office, Customer Service, Time Management, Leadership, Sales, Event Planning, Marketing Strategy, Microsoft Word, PowerPoint, Public Speaking, Business Relationship...
Education
Ohio University 2008 — 2012
Bachelor of Business Administration, Marketing
Alliance Data Retail Services June 2015 - Present
Grapevine Pizza & Cafe June 2010 - May 2015
Alliance Data Retail Services May 2014 - August 2014
Abercrombie & Fitch April 2009 - February 2011
Education
The Ohio State University 2011 — 2015
Bachelor of Arts and Science, Strategic Communication, 3.156
Alliance Data Retail Services May 2015 - Present
Alliance Data Retail Services March 2014 - May 2015
Alliance Data Retail Services November 2012 - February 2014
Ohio University September 2010 - May 2013
Alliance Data Retail Services March 2012 - October 2012
Ohio University September 2010 - March 2012
Ohio University September 2007 - May 2009
Skills
Mathematical Modeling, Data Analysis, Statistics, Data Mining, SAS, Analytics, Numerical Analysis, Microsoft Excel, Python, SQL, Analysis, Algorithms, Machine Learning, Microsoft Office, MySQL, Mathematics, Computer Science, Research, Public Speaking, Matlab, Teaching, Programming, Linux, Applied Mathematics, LaTeX, C++, Modeling, Shell Scripting, Differential Equations, Predictive Modeling, High Performance..., Scientific Computing, R, NLTK, NLP
Education
Ohio University 2010 — 2012
M.S. in Applied Mathematics, Computational Mathematics, 3.9
Ohio University 2006 — 2010
B.S. in Mathematics, Mathematics, 3.6
Alliance Data May 2014 - Present
Alliance Data Retail Services March 2014 - June 2015
DSW November 2011 - March 2014
DSW October 2009 - November 2011
DSW September 2007 - October 2009
Skills
JDA, Trend Analysis, Inventory Management, Forecasting, Microsoft Office, Driving Results, Data Analysis, PowerPoint, Merchandising, Retail, Inventory Control, Customer Service, Microsoft Excel, Sales, Supply Chain, Retail Sales, Team Building, Fashion, Profit, Trend, Time Management, Process Improvement, Analysis, Store Operations, Analytics, Microstrategy, Microsoft Word, Budgets, Trend Forecasting, Sales Analysis, Allocations, Assortment, Visual Merchandising, Footwear, Apparel, Private Label, Open to Buy Management, Shoes, Multi-channel Retail, Marketing, Department Stores, POS, Marketing Strategy, Arthur Allocation, New Store Openings, Demand Planning, Inventory, Strategic Planning
Education
The Ohio State University 2001 — 2006
Bachelors in Human Ecology, Buying, Merchandising, and Business
Alliance Data Retail Services February 2015 - Present
Alliance Data Retail Services February 2014 - February 2015
Alliance Data Retail Services July 2012 - February 2014
Dairy Queen March 2010 - June 2012
Inn-Town Homes and Apartments May 2011 - May 2012
Skills
Customer Service, Microsoft Office, Microsoft Excel, Social Media, Microsoft Word, PowerPoint, Sales, Teamwork, Data Entry, Team Leadership, Food Service, Team Building, Research, Telephone Skills, SQL, Collections, Avaya Technologies, Achieve Global, Crystal Reports, Customer Satisfaction, Leadership
Education
The Ohio State University 2012 — 2016
Alliance Data Retail Services June 2014 - February 2015
iQor August 2012 - May 2014
GC Services October 2011 - August 2012
NCO financial January 2007 - October 2011
Skills
Credit, Loss Mitigation, FDCPA, Call Center, Credit Cards, Skip Tracing, Credit Analysis, Loans, Mortgage Lending, Debt Management, Financial Services, Credit Risk, Payments, Mortgage Underwriting, Accounts Receivable, Consumer Lending, Mortgage Servicing
Education
westerville south high 1996 — 2000
High School Diploma, General Studies
The Ohio State University
Alliance Data Retail Services April 2014 - Present
Abercrombie & Fitch November 2013 - April 2014
Abercrombie & Fitch September 2012 - November 2013
Abercrombie & Fitch August 2011 - August 2012
Abercrombie & Fitch June 2010 - August 2011
TEAM Enterprises August 2009 - February 2011
Dr. Gregory Merrick May 2006 - September 2006
Education
The Ohio State University - The Max M. Fisher College of Business 2006 — 2010
Bachelor of Science, Business Administration, Marketing, Cum Laude
Bellaire High School
Alliance Data Retail Services February 2011 - Present
Honda of America Mfg., Inc. November 2006 - February 2011
Green Tokai Company June 1999 - February 2006
Skills
CCNA, Routing, Cisco Technologies, VPN, Wireless Networking, Cisco Nexus, Switches, LAN-WAN, Routers, Firewalls, CCNA+Security, Troubleshooting, Windows Server, WAN, Data Center, Servers, Cisco Wireless, Network Security, Linux, Networking, HP, Network Engineering, VMware, DHCP, Disaster Recovery
Education
Western Governors University 2012 — 2012
Bachelor of Science (BS), Information Technology - Security
New Horizons Microsoft Training Center 2000 — 2002
Sinclair Community College 1994 — 1996
Computer Information Systems
Alliance Data Retail Services May 2015 - Present
Alliance Data Retail Services December 2013 - May 2015
Zipscene April 2012 - October 2013
MBA Focus January 2012 - June 2012
ProfitStreams September 2010 - December 2011
MobileWait April 2010 - July 2010
Xcelerate Media, Inc. September 2006 - April 2010
MindLeaders, Inc May 2005 - June 2006
Dunbar Armored, Inc May 2004 - May 2005
Skills
New Business Development, Lead Generation, Consultative Selling, Salesforce.com, Sales Operations, Business Strategy, Sales Process, Enterprise Software, Sales, Marketing, E-commerce, Leadership, Sales Management, Account Management, Cold Calling
Education
Ohio University 1999 — 2003
Bachelor of Specialized Studies, Business
Alliance Data Retail Services July 2014 - Present
TMX Finance November 2013 - July 2014
The Vitamin Shoppe, # 460, Kansas City, MO November 2008 - October 2013
CVS Pharmacy March 2002 - December 2008
BB Super Drug March 1992 - April 2002
Gay-Ray Inc March 1992 - April 2002
Flavor Maid Bakery October 1987 - February 1992
Ozark Jamboree Country Music Show April 1983 - October 1987
The Lodge of Four Seasons November 1984 - September 1987
Holiday Inn February 1983 - December 1986
Skills
Store Management, Medicare Part D, Merchandising, Inventory Control, Inventory Management, Visual Merchandising, Retail, Retail Sales, Profit, Accountability, Customer Service, Diabetes, Customer Satisfaction, Managed Care, Sales, Process Scheduler, Pharmaceutical Sales, Employee Training, Sales Operations, Sales Management
Education
Southern Illinois University, Carbondale
Alliance Data Retail Services March 2014 - Present
Hidden Creek Landscaping Inc February 2013 - January 2014
Insight Global June 2012 - January 2013
Skills
Economics, Research, PowerPoint, Stata, SPSS, Microsoft Office, Critical Thinking, Public Speaking, Microsoft Excel, Higher Education, Microsoft Word, Microeconomics, Start-ups, Consulting, Leadership, Recruiting, Customer Service
Education
Ohio Wesleyan University 2007 — 2012
Bachelor of Arts (B.A.), Economics Management
Lehman Catholic High School
Alliance Data Retail Services 2015 - Present
Alliance Data Retail Services 2013 - 2015
Delta Energy LLC. 2008 - 2013
Worthington Industries, Inc. 1998 - 2008
Skills
Strategic Planning, Corporate Finance, Supply Chain Management, Investor Relations, Cash Management, Treasury, Purchasing, Financial Risk..., Risk Management, Contract Negotiation, Procurement, Business Strategy, Forecasting, Negotiation, Financial Modeling, Sales & Marketing, Leadership, Sales Management, Business Development, Operations Management, Management Consulting, Energy, Cross-functional Team..., Change Management, Financial Analysis, Sourcing, Process Improvement, Finance, Sales, Pricing
Education
The Ohio State University - The Max M. Fisher College of Business 1996 — 1999
BSBA, Finance
Certified Cash Manager
Alliance Data Retail Services April 2015 - Present
First Hawaiian Bank July 2013 - April 2015
First Hawaiian Bank September 2005 - July 2013
Nationwide Financial April 2005 - September 2005
Nationwide Financial April 2003 - April 2005
Skills
Strategy, Product Management, Online Marketing, Marketing, Vendor Management, Project Management, Marketing Management, Cross-functional Team..., Financial Services, IT Strategy, Banking, Business Analysis, Analytics, Strategic Planning, Marketing Strategy, Credit, Mobile Devices, Account Management, Social Media, Management, Agile Methodologies, SDLC, Customer Service
Education
Muskingum College 1993 — 1997
Bachelar of Arts, Business
Alliance Data Retail Services January 2015 - Present
CareWorks Tech October 2013 - January 2015
Facility Source September 2013 - October 2013
SafeAuto Insurance Company June 2010 - September 2013
Nationwide Insurance 2013 - 2013
CBC Companies June 2006 - June 2010
Cott Systems April 2005 - February 2006
Skills
Quality Center, SQL, Test Planning, Testing, Requirements Analysis, Software Quality..., Quality Assurance, Manual Testing, User Acceptance Testing, Regression Testing, Test Automation, Test Cases, Microsoft SQL Server, System Testing, Waterfall, Requirements Gathering
Education
Mount Vernon Nazarene University 2000 — 2004
Bachelor of Arts (BA), Computer Science
Alliance Data Retail Services April 2014 - Present
Victoria's Secret August 2012 - April 2014
CERCS for Enterprise Transformation and Innovation September 2011 - June 2012
Nationwide-Application Development Center March 2011 - June 2012
Byrd Polar Research Center Ohio State University January 2011 - March 2011
PESIT January 2010 - May 2010
Skills
Java, Eclipse, JavaScript, Spring, SQL, Python, Ruby, XML, HTML, Software Development, Databases, Programming, Java Enterprise Edition, Research, Application Development, Unix Shell Scripting, MongoDB, jQuery, SDLC, Agile & Waterfall..., Computer Science, Fatwire, Linux, CoffeeScript, Firebase, Threat & Vulnerability..., NeXpose, Information Security..., Information Security, Application Security..., Web Application Security, Web Application..., Agile Methodologies, Unix, Web Applications, Testing, Integration, Web Development, MySQL, Git, Spring Framework
Education
The Ohio State University 2010 — 2012
MS, Computer Science
People's Education Society Institute of Technology (PESIT) 2006 — 2010
BE, Information Science & Engineering
Alliance Data Retail Services 2015 - Present
Kids Creative Studio 2013 - Present
Axcess Financial 2012 - 2015
McGraw-Hill Education 1999 - 2012
Columbus Urban League – Education & Youth Services 1997 - 1999
Skills
Instructional Design, Social Media, Content Management, Strategic Planning, Project Management, E-commerce, Publishing, Product Development, International Project..., Budgets, Management, Leadership, Training, Program Management, Online Marketing, Books, Content Development, Strategy, User Experience
Education
Otterbein University
Masters of Business Administration
The Ohio State University
Bachelor of Arts, International Studies
The Ohio State University Fisher College of Business
Executive Education, • Power, Influence and Leadership Effectiveness
The Ohio State University Fisher College of Business
Executive Education, • Accounting Tools for Decision Making
The Ohio State University Fisher College of Business
Executive Education, • Innovation Practice-Theory, Process & Application
Alliance Data Retail Services January 2015 - Present
Nucor Corporation March 2014 - January 2015
LCA Vision April 2011 - March 2014
Cincinnati Bell July 2007 - April 2011
Skills
Financial Reporting, Accounting, Financial Analysis, Forecasting, Budgets, SEC filings, Microsoft Excel, Microsoft Word, Process Improvement, Accounts Payable, Accounts Receivable, Payroll, Outlook
Education
College of Mount St. Joseph 2003 — 2007
Bachelor of Business Administration (B.B.A.), Accounting
Fisher Catholic High School
Pillar 2014 - Present
Alliance Data Retail Services 2013 - 2014
Cardinal Health 2008 - 2013
WD Partners 2008 - 2008
Lane Bryant 2007 - 2008
Ajilon Finance Solutions 2006 - 2007
Inoveris LLC (formerly Metatec International) 2002 - 2006
SubmitOrder Inc. 2000 - 2002
Ernst&Young LLP 1996 - 1999
KPMG Peat Marwick LLP 1994 - 1996
Skills
Cross-functional Team..., CRM, Program Management, Start-ups, Business Development, Competitive Analysis, Strategic Planning, Management, Business Process..., Supply Chain, Business Planning, Segmentation, Leadership, Performance Management, Market Research, Thought Leadership, Financial Analysis, Management Consulting, Vendor Management, Marketing, Sales, Executive Management, Strategy, Retail, Strategic Partnerships, Analytics
Education
The Ohio State University
BS, Computer Science
Alliance Data Retail Services January 2014 - Present
Alliance Data Retail Services July 2013 - January 2014
Alliance Data Retail Services April 2010 - July 2013
Alliance Data Retail Services April 2007 - April 2010
Alliance Data Retail Services September 2005 - April 2007
Education
The Ohio State University - The Max M. Fisher College of Business 2001 — 2005
Bachelor of Science (BS), Marketing
Alliance Data Card Services July 2015 - Present
Alliance Data Card Services June 2014 - June 2015
Alliance Data Retail Services February 2014 - May 2014
Alliance Data September 2012 - February 2014
Victoria's Secret October 2007 - September 2012
Farmacia San Marcos 2000 - 2007
Latino Institute 1990 - 1997
Skills
Public Policy, Written Communication, Critical Thinking, Problem Solving, Project Management, Events Coordination, Research, Policy Analysis, Politics, US Hispanic Market, Social Media, Bilingual-English/Spanis..., Translation, Customer Service, Retail, Store Management, Call Center..., Spanish, Policy, Leadership
Education
Northwestern University
Master of Arts (MA), Political Science and Government
Millikin University
Bachelor of Arts (BA), Political Science and Government
Nationwide Childrens Hospital July 2014 - Present
Alliance Data Retail Services January 2013 - June 2014
Alliance Data June 2009 - January 2013
Alliance Data Retail Services January 2002 - June 2009
Skills
Onboarding, Employee Relations, Talent Management, Performance Management, Succession Planning, Talent Acquisition, HRIS, Applicant Tracking..., Employee Engagement, PeopleSoft, Recruiting, Human Resources, Call Centers, College Recruiting, Customer Service, Interviews, Personnel Management, Sourcing
Education
The Ohio State University - The Max M. Fisher College of Business 2002 — 2004
Bachelor of Applied Science (B.A.Sc.), Business Adminstration - Human Resources & Finance, 3.84
The Ohio State University Fisher College of Business 1997 — 2001
Master's degree, Master's in Labor & Human Resources, 3.62
Alliance Data Retail Services January 2015 - Present
Alliance Data July 2013 - Present
Alliance Data April 2009 - July 2013
Alliance Data June 2007 - April 2009
Alliance Data 2000 - 2006
Skills
Credit Cards, Call Center, Human Resources, Strategy, Management, Call Centers, Leadership, Analysis, Process Improvement, Portfolio Management, Vendor Management, Six Sigma, Customer Experience, Training, Budgets, Analytics, Direct Marketing, Talent Acquisition, Credit
Education
The Ohio State University 2007 — 2009
Six Sigma Black Belt
The University of Findlay 2002 — 2005
MBA, Business
The Ohio State University - The Max M. Fisher College of Business 1988 — 1992
Bachelor of Science, Business Administration and Human Resources
West Elm June 2012 - Present
Huntington National Bank September 2011 - February 2012
Crystal Classics May 2010 - March 2011
Alliance Data Retail Services September 2008 - March 2010
Chase January 2007 - November 2008
Globalcom 2001 - 2006
Skills
Microsoft Office, Strategic Planning, Customer Service, Salesforce.com, Leadership, Training, Public Speaking, Team Building, Telecommunications, Fundraising, Research, Management, Account Management, Process Improvement, Social Media, Budgets, Strategic Partnerships, Team Leadership, Team Management, Cross-functional Team..., Program Management, Time Management, Teaching, Cross Functional Team..., Organizational..., Organizational..., New Hire Training, New Hire Orientations, Higher Education, Educational Leadership
Education
Roosevelt University 2014 — 2016
Master of Arts (M.A.), Integrated Marketing Communications
Tougaloo College 1989 — 1993
BA, Political Science
Alliance Data Retail Services January 2014 - Present
Alliance Data October 2011 - January 2014
Epicor Retail November 2005 - September 2011
WeJoySing Inc August 1999 - November 2005
Banc One Services Corp January 1995 - January 1998
Bank One, NA January 1991 - January 1995
Skills
Editing, Outlook, PowerPoint, Word, Excel, Microsoft Office, Microsoft Publisher, Visio, Microsoft Word, Microsoft Excel, Customer Service, Data Entry
Education
The Ohio State University 1988 — 1990
MA, Classics
Rhodes College 1986 — 1988
BA, Classics
Alliance Data Retail Services July 2015 - Present
Taivara August 2013 - July 2015
Resource October 2012 - June 2013
Sogeti January 2012 - October 2012
Coalesce Software August 2010 - March 2011
TuneWiki, Inc 2011 - 2011
Data Networks Corporation August 2007 - August 2010
Skills
Mobile Devices, Mobile Applications, Agile Methodologies, JavaScript, Business Analysis, Software Development, XML, Management, SDLC, Agile Project Management, Java, Android Development, iOS development, Web Services
Education
DeVry University 2000 — 2003
BS, Computer and Information Sciences, General
Ohio University 1995 — 1998
BA, Sociology
Alliance Data Retail Services February 2014 - Present
Alliance Data Retail Services April 2013 - March 2014
Alliance Data Retail Services April 2011 - April 2013
Sherwin Williams January 2008 - December 2010
Total Quality Logistics June 2008 - December 2008
Skills
Account Management, Sales Operations, Marketing, Sales, Customer Service, Training, Sales Management, Management, E-commerce, Marketing Research, Logistics, Program Management, Change Management, Customer Retention, Strategy, Project Management, Leadership
Education
Xavier University 2009 — 2012
Masters of Business Administration, Marketing
Ohio University 2003 — 2007
Bachelor of Business Administration, Marketing, Strategic Leadership Management
Alliance Data Director, Organizational DesignAlliance DataJanuary 2013 - Present
Alliance Data Systems March 2008 - January 2013
Alliance Data September 2007 - March 2008
Alliance Data May 2006 - September 2007
Alliance Data July 2003 - May 2006
Alliance Data Retail Services January 2000 - July 2003
Alliance Data Retail Services July 1988 - July 2003
Skills
Human Resources, Leadership Development, Talent Management, Coaching, Onboarding, Leadership, Staff Development, Workforce Planning, Employee Relations, Executive Coaching, Team Building, Sourcing, Talent Acquisition, Applicant Tracking..., Performance Management, Employee Benefits, College Recruiting, Recruiting, Employee Engagement, Organizational Design, Employee Training, HRIS
Education
The Ohio State University
Alliance Data card services September 2013 - Present
Alliance Data Retail Services March 2012 - September 2013
Alliance Data Retail Services January 2010 - March 2012
Alliance Data September 2008 - January 2010
Alliance Data October 2007 - September 2008
Alliance Data February 2006 - October 2007
Alliance Data March 2003 - February 2006
Skills
Six Sigma, Customer Service, Business Analysis, Finance, Project Management, Leadership, Microsoft Excel, Process Improvement, Marketing, Call Centers, Forecasting, Coaching, Management
Education
Otterbein College 1999 — 2003
BA, Organizational Communication
Alliance Data Retail Services March 2015 - Present
Columbus Neighborhood Health Center December 2010 - March 2015
Rea & Associates, Inc. January 2008 - December 2010
Skills
Financial Reporting, CPA, Financial Statements, General Ledger, Financial Accounting, Internal Controls, QuickBooks, Auditing, Accounting, Financial Analysis, Strategic Financial..., US GAAP, GAAP, Corporate Tax
Education
Miami University 2003 — 2007
BS, Accounting, Economics
Alliance Data Retail Services February 2015 - Present
Mount Carmel Health System September 2011 - February 2015
Best Buy December 2006 - January 2012
Nationwide Insurance October 2010 - September 2011
Skills
Customer Satisfaction, Training, Team Building, Leadership, Teamwork, Customer Service, Retail, Sales, Time Management, Coaching, Employee Relations, Customer Experience, Retail Sales, Recruiting, Microsoft Word, Hiring, Microsoft Office, Human Resources, Team Leadership, Operations Management, Teaching, Public Speaking, Differentiated..., Instructional Design, Adult Education, Corporate Training, Cerner, Physician Relations, Creation Of Training..., Liasoning, EMR, EMR Training, Nursing Education, Healthcare Information..., Healthcare Information..., Store Management, Employee Training
Education
Ohio University 2006 — 2010
Bachelor's Degree, Organizational Communication; Business Technology
Alliance Data Retail Services August 2009 - Present
Century Insurance Group August 2004 - July 2009
Skills
Insurance, Property & Casualty..., Commercial Insurance, Financial Analysis, General Insurance, Claim, Liability, Financial Reporting, Reinsurance, Process Improvement, Commercial Lines, Business Analysis, Access, Data Analysis, Analysis, Casualty, Umbrella Insurance, Budgets
Education
Miami University 1995 — 1999
Bachelor's degree, Accounting
Time Warner Cable September 2009 - Present
Alliance Data Retail Services 2012 - 2014
Penske Logistics May 2008 - May 2009
Harper Industries January 2005 - May 2008
Harper Industries January 2002 - December 2004
Harper Industries January 2000 - December 2001
Harper Industries May 1997 - December 1999
Education
Otterbein University 1994 — 1997
BA
Alliance Data Retail Services May 2014 - Present
NCS Pearson March 2005 - April 2014
Skills
Customer Service, Microsoft Office, Microsoft Excel, Team Building, Sales, Microsoft Word, Strategic Planning, PowerPoint, Public Speaking, New Business Development, Social Media
Education
The College of Wooster
Bachelor of Arts (B.A.), Political Science and Government
NetSpend June 2015 - Present
Oracle September 2014 - June 2015
Alliance Data Retail Services March 2013 - September 2014
American Federal Savings Bank August 2011 - March 2013
Skills
PowerPoint, Microsoft Office, Sales, Visio, Financial Analysis, Microsoft Excel, Marketing, Customer Service, Banking, Leadership, Program Management, Public Speaking, Consulting
Education
Ohio University 2007 — 2011
Bachelor of Business Administration (B.B.A.), Marketing
Alliance Data Retail Services January 2015 - Present
Alliance Data September 2011 - January 2015
Alliance Data August 2009 - September 2011
Alliance Data March 2007 - August 2009
Alliance Data February 2004 - March 2007
Charming Shoppes April 2002 - February 2004
Abercrombie & Fitch October 2000 - March 2002
Skills
Marketing Analytics, Multi-channel Marketing, Credit Cards, Marketing Strategy, Call Center, Analytics, Customer Retention, Retail, Relationship Management, Mobile Marketing, Marketing
Education
University of Phoenix 2007 — 2009
Master's degree, Marketing/Marketing Management, General
Ohio Wesleyan University 1996 — 2000
Bachelor of Arts (B.A.), Economics-Management
Alliance Data Retail Services June 2014 - Present
SQM Group Inc. March 2013 - June 2014
Center Partners March 2010 - March 2013
ResourceOne October 2007 - October 2009
Independence Services Inc March 2003 - December 2006
Humanix March 2006 - July 2006
Heartland Nanny Service October 2002 - February 2003
The Guardian Life Insurance Company May 1989 - October 2002
Skills
Microsoft Office, Microsoft Excel, Customer Service, Microsoft Word, Sales, Leadership, PowerPoint, Manufacturing
Education
Spokane Community College 2005 — 2006
Health Record Clerk, Health Unit Coordinator, Medical Coding, HUC
West Valley High School 1973 — 1975
High School Dipolma
Alliance Data Retail Services August 2013 - Present
DSW May 2012 - August 2013
DSW June 2010 - August 2012
DSW April 2007 - September 2010
The Laptop Guy August 2006 - April 2007
PetSmart September 2003 - August 2005
Skills
Troubleshooting, Windows Server, ITIL, Retail, Merchandising, Process Improvement, Project Management, Strategy, Public Speaking, Management, Leadership, Cross-functional..., Presentations, ATG, Sales, Networking, Computer Hardware, E-commerce, Windows XP, Training, Visual Merchandising, Project Planning, Inventory Management, Critical Thinking, Close Attention to..., XP, Microsoft Office, Active Directory, Time Management
Education
Mount Vernon Nazarene University 2008 — 2010
BBA, Business Administration
Alliance Data Retail Services June 2014 - Present
Alliance Data Retail Services January 2013 - June 2014
Alliance Data Retail Services April 2008 - January 2013
Alliance Data Retail Services July 2005 - April 2008
DecisionOne July 2000 - September 2004
Alliance Data Retail Services August 1995 - July 2000
Skills
Vendor Management, Management, Account Management, Start-ups, Invoicing, Credit Cards, Risk Management, Interviews, Financial Analysis, Banking, Sales, Forecasting, Leadership, Strategy, Analysis, Budgets, Credit, Call Centers, Customer Service, Microsoft Excel, Process Improvement, Team Building
Education
Otterbein University 2002 — 2006
BA, Business Psychology, Human Resource Management
Ohio Dominican University 2000 — 2002
AS, Business Management
Alliance Data Retail Services February 2012 - Present
Alliance Data Retail Services March 2011 - January 2012
Alliance Data Retail Services September 2010 - February 2011
Alliance Data Retail Services June 2010 - August 2010
Crowe Horwath LLP June 2009 - August 2009
TransPerfect June 2008 - August 2008
Education
Ohio University 2006 — 2010
Bachelor of Business Administration (BBA), Accounting
Alliance Data Retail Services April 2015 - Present
Manley Deas Kochalski, LLC September 2012 - April 2015
BMW Financial Services June 2012 - September 2012
The Ohio State University June 2011 - July 2012
The Ohio State University September 2010 - June 2011
The Ohio State University July 2008 - September 2010
Ohio State University Ross Heart Hospital January 2008 - May 2009
Barnes and Noble November 2007 - January 2008
Skills
Community Outreach, Event Planning, Microsoft Office, Research, Public Speaking, Volunteer Management, Fundraising, Social Media, Non-profits, Customer Service
Education
The Ohio State University 2007 — 2012
Bachelor of Arts (B.A.), Communication minors in Public Health and Business
The Ohio State University 2007 — 2012
Bachelor of Arts, Communication Analysis and
IST - Installation & Service Technologies, Inc March 2014 - Present
Sovereign Staffing Group May 2013 - September 2013
Alliance Data Retail Services December 2012 - May 2013
Alliance Data Retail Services July 2012 - December 2012
University of Kansas Medical Center June 2011 - July 2012
The University of Kansas Hospital December 2009 - June 2011
Lee's Summit Police Department January 2001 - December 2009
Skills
Employee Relations, Onboarding, Interviews, New Hire Orientations, Human Resources, Strategic Human..., Recruiting, Crisis Intervention, Performance Management, Coaching, Employee Engagement, Employee Benefits, Voluntary Employee..., Employee Handbooks, Employee Recognition, Compensation & Benefits, Organizational..., Document Review, Business Writing, Management, Customer Service, Training, Leadership, Talent Acquisition, Microsoft Office
Education
Park University 2009 — 2013
Bachelor of Science (B.S.), Management/Human Resources, 3.593
Alliance Data Retail Services November 2013 - Present
Lane Bryant April 2007 - November 2013
Macy's November 2004 - April 2007
Lane Bryant November 1999 - November 2004
Foley's August 1990 - November 1999
Skills
Microsoft Office, Microsoft Excel, Microsoft Word, Customer Service, PowerPoint, English, Windows, Research, Outlook, Teaching, Photoshop, Public Speaking, HTML, Strategic Planning, Budgets, Negotiation, Editing, C++, C, Java
Education
Sam Houston State University 1988 — 1990
Loan Protector Insurance Services, A Willis North America Company January 2010 - Present
Loan Protector Insurance Services, A Willis North America Company April 2005 - January 2010
TIAA-CREF September 2000 - April 2005
Alliance Data Retail Services August 1992 - September 2000
Skills
Process Improvement, Leadership, Management, Training, Call Centers, Insurance, Coaching, Customer Service, Vendor Management, Customer Retention, Microsoft Excel, Operations Management, Sales, Microsoft Office, Team Building
Education
Ohio University 1989 — 1992
Bachelor's degree, Journalism
Alliance Data Retail Services January 2015 - Present
The Wendy's Company November 2013 - December 2014
The Wendy's Company May 2012 - October 2013
Loews Hotels May 2011 - December 2011
Skills
Accounting, Finance, Microsoft Excel, Accounts Receivable, Financial Analysis, Financial Reporting, Sarbanes-Oxley Act, Account Reconciliation, Accounts Payable
Education
Middle Tennessee State University 2007 — 2009
Bachelor's Degree, Accounting, 3.8