American Airlines
American Airlines, Inc. is a major United States airline headquartered in Fort Worth, Texas, within the Dallas-Fort Worth metroplex. It is the world's largest airline when measured by fleet size, revenue, scheduled passengers carried, scheduled passenger-kilometers flown, and number of destinations served. Bag information: In economy, within Canada and the US, 1st bag $25, 2nd bag $35. To other destinations, prices vary by itinerary. More American Airlines bag information Alliance: Oneworld Destinations: 350 Frequent-flyer program: AAdvantage Headquarters: Fort Worth, Texas, United States Hubs: Dallas/Fort Worth International Airport,
American Airlines List of Employees There's an exhaustive list of past and present employees! Get comprehensive information on the number of employees at American Airlines. You can filter them based on skills, years of employment, job, education, department, and prior employment.
American Airlines Salaries. You can even request information on how much does American Airlines pay if you want to. Learn about salaries, pros and cons of working for American Airlines directly from the past employees.
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16,138 American Airlines employees in database. Find out everything there's to know about American Airlines employees. We offer you a great deal of unbiased information from the internal database, personal records, and many other details that might be of interest to you.
American Airlines Employees
Benz Model & Talent Agency June 2014 - Present
American Airlines April 2014 - Present
The Diamond Agency 2008 - Present
Silver Spring Networks January 2013 - May 2013
University of South Florida January 2011 - September 2011
Orlando Event Series February 2010 - June 2010
University of Florida March 2008 - March 2009
University of Florida May 2006 - August 2007
Wake Forest University 2002 - 2005
Skills
Public Health, Health, Research, Writing, PowerPoint, Clinical Research, Grants, Team Building, Fitness, Fundraising, Microsoft Office, Strategic Planning, Project Management, Community Outreach
Education
Wake Forest University 1991 — 1993
M.A.Ed., Counselor Education
Davidson College 1984 — 1988
B.A., Religion and Psychology
Hewlett-Packard September 2013 - Present
Hewlett-Packard July 1994 - Present
Holly Jahangiri May 1981 - Present
Hewlett-Packard 1994 - October 2012
U.S. Videotel 1994 - 1994
American Airlines 1993 - 1994
GEnie 1989 - 1994
MPSI 1992 - 1993
Simutronics 1990 - 1993
Citgo Petroleum Corporation 1981 - 1990
Skills
FrameMaker, HTML, Writing, Technical Communication, Blogging, Social Media, Analytics, Data Mining, Social Networking, Microsoft Office, Paint Shop Pro, PC, Social Media Analytics, Communication, Root Cause Analysis, Wordpress, Boolean Searching, Boolean Logic, CSS, PaintShop Pro, Social Media Measurement, Social Media Marketing, Technical Documentation, WordPress, Software Documentation, Technical Writing, Content Management, Editing, Content Development, Creative Writing, Enterprise Software, Management, Publishing, Copy Editing, Online Help, Newsletters, Proofreading, Manuals, Publications, Adobe Acrobat, Copywriting, SEO, CMS, Online Marketing, White Papers, Press Releases, Multimedia, Information Architecture, Website Development, User Experience
Education
University of Tulsa 1986 — 1989
JD
University of Tulsa 1979 — 1981
BA
Daytona Beach Community College 1977 — 1979
AA
Kent State University 1976 — 1976
EnLink Midstream October 2005 - Present
American Airlines 1995 - 2005
Skills
HRIS, Deferred Compensation, PeopleSoft, Executive Pay, Talent Management, Employee Engagement, Recruiting, Payroll, Organizational..., Job Evaluation, Incentive Programs, HR Consulting, Benefits Administration
Education
Dallas Baptist University
American Airlines April 2013 - Present
The Joule Hotel February 2013 - April 2013
Omni Hotels March 2012 - February 2013
Gaylord Entertainment June 2011 - March 2012
Chick-fil-A January 2011 - May 2011
ARAMARK December 2008 - May 2009
Skills
Singing, Calligraphy, Microsoft Office, Microsoft Excel, Microsoft Word, Customer Service, PowerPoint, English, Research, Windows, Photoshop, Mac OS, Micros, Opera, Catering, Food, Customer Satisfaction, Front Office, Hospitality, Hospitality Industry, Hospitality Management, Hotels, MICROS
Education
Dallas Christian College 2009 — 2011
Bachelor of Fine Arts (BFA), Music Performance, General
United Airlines November 2013 - Present
U.S. Department of Veterans Affairs November 2010 - Present
Windsor Jet Management November 2012 - November 2013
Sky King Inc. September 2011 - September 2012
R & H Associates, LLC. November 2006 - November 2010
American Airlines September 1999 - September 2007
Medjet International November 1998 - November 1999
US Forest Service June 1995 - June 1998
Skills
Aviation, Project Management, Golf, Real Estate, Investment Properties, Motivational Speaking, Investments, Business Aviation, Business Strategy, New Business Development, Business Process..., Small Business, Business, Home Based Business, Commercial Aviation, Flights, Strategic Planning, Crew Resource Management, Airlines, Training, Aircraft, Customer Service, Team Building, Airports, Management, Flight Safety, Sales, Contract Negotiation
Education
Delaware State University 1991 — 1995
Bachelors of Science, Aircraft Systems Management
ASSA ABLOY Hospitality December 2012 - Present
Baham A&G Computer World Inc. August 2008 - December 2012
US Navy October 2001 - December 2004
American Airlines November 2000 - August 2001
Skills
MS Project, Project Planning, Security, Management, Data Center, Start-ups, Construction, Facilities Management, Change Management, Requirements Analysis, Analysis, Project Coordination, Robotics, Mechanical Engineering, Aerospace
Education
KC Tech College 2004 — 2005
A+ ,Net+,CCNA, Computer Science / Information Technology
US NAVY 1997 — 2001
BS mechanical and Civil Engineering, Military OPS Seabees
Texas State Technical College 2000 — 2000
BS, mechanical engineering
Delgado Community College 1983 — 1984
AA, Mechanical Engineering HVAC
American Flyer
Private Pilot, Areospace Engineer
The University of Texas at Austin
MAE, Mechanical Areospace Engineering
American Airlines 2015 - Present
American Airlines 2012 - 2015
American Airlines 2011 - 2012
American Airlines 2011 - 2011
American Airlines 2009 - 2011
American Airlines 2007 - 2009
Tetra Pak Global IM 2007 - 2007
University of North Texas 2005 - 2007
University of North Texas 2003 - 2005
University of North Texas 2003 - 2003
Skills
Security, Network Security, Computer Security, Enterprise Architecture, Cloud Computing, PCI DSS, VPN, Information Security, Security Policy, Security Architecture..., Information Technology, Information Security..., Security Audits, Security Management, ITIL, Leadership, ISO 27001, IT Service Management, Public Speaking, Service Delivery, Technical Architecture, Risk Management, Data Privacy, Project Delivery, Information Architecture, Sarbanes-Oxley Act, Comic Books, Video Games, BBQ, Star Wars, Management
Education
University of North Texas 2001 — 2003
Master of Science, Information Technology Management
University of North Texas 1998 — 2000
Bachelor of Business Administration, Finance
University of North Texas 1998 — 2000
Bachelor of Business Administration, Economics
Dallas County Community College 1996 — 1997
Associate of Arts, Psychology
American Airlines February 2001 - Present
NH Air National Guard January 2000 - September 2011
United States Air Force December 1987 - November 1999
Skills
Aviation, Intelligence Analysis, Organizational..., Commercial Pilot, Aviation Operations, Flight Operations, Flight Safety, Aircraft, CFI, Piloting, Flights, DoD, Air Force, Flight Planning, Commercial Aviation, Crew Resource Management, Flight Training, Aircraft Maintenance, Airports, Military Aviation, Airlines, Aerospace
Education
Embry-Riddle Aeronautical University 1997 — 1999
MAS, Aviation Management
Daniel Webster College 1983 — 1987
BS, Operations/Management
Medistatz Medical Device Corp. & Medistatz Medical Device Ltd. November 2012 - Present
United States Department of Defense January 2003 - January 2006
US Navy February 1996 - February 2003
American Airlines October 1994 - April 1996
Skills
Microsoft Office, Microsoft Excel, Customer Service, Microsoft Word, PowerPoint, Outlook, Windows, English, Strategic Planning, Research, Budgets, Medical Devices, Logistics Management, Sabre, Organizational..., Organizational..., Workplace Violence, School Violence, Violent Crime, Aircraft Leasing, Aircraft Propulsion, Aircraft Accident..., Medical Device R&D, Call Center..., Personnel Management, Personal Protection, Flight Planning, Diagnostic Ultrasound, Remote Patient..., Colposcopy, Law Enforcement..., Incident Command, Criminal Investigations, Team Building, Cross-functional Team..., Process Improvement, Operations Management, Program Management, Leadership, Project Planning, Team Leadership, Management
Education
Daniel Webster College
Embry-Riddle Aeronautical University
Massachusetts College of Pharmacy and Health Sciences
Menzies Aviation January 2014 - Present
Silver Airways April 2012 - January 2014
First Data Corporation January 2011 - March 2012
American Airlines February 2007 - January 2009
American Airlines April 2005 - February 2007
American Airlines March 2004 - April 2005
American Airlines June 2003 - March 2004
American Airlines June 1996 - June 2003
Skills
Aviation, Airlines, Microsoft Office, Aircraft, Customer Service, Microsoft Excel, Project Management, Flights, Strategic Planning, Microsoft Word, Negotiation, Airports, PowerPoint, Change Management, Aerospace, Management, Training, Leadership, Human Resources, Analysis, Operations Management, Process Improvement, Team Building, Charter, Project Planning, Team Leadership, Employee Relations, Aviation Security, Airport Management, Recruiting, Performance Management, Coaching, Flight Safety, Airline Management, Commercial Aviation, Leadership Development, Organizational..., Forecasting, IATA, Risk Assessment, Security, Team Management, Business Analysis, Time Management, Vendor Management, Sabre, New Business Development, Event Management, Ground Handling, Cross-functional Team...
Education
Del Mar College 1991 — 1993
Richard King High School 1988 — 1991
High School Diploma, High School/Secondary Diplomas and Certificates
JP Energy Partners LP March 2015 - Present
Fannie Mae May 2012 - March 2015
Ryder System, Inc. August 2011 - December 2011
GameStop February 2011 - July 2011
Frac Tech Services September 2010 - December 2010
American Airlines January 2010 - September 2010
Jacobs Engineering November 2008 - December 2009
Carter & Burgess August 2005 - November 2008
Countrywide Financial Corporation February 2004 - August 2005
7-11 Corporation December 2003 - February 2004
Skills
Vendor Management, SDLC, Business Analysis, Integration, Visio, Business Process, Requirements Analysis, Process Improvement, Team Leadership, Program Management, ERP, PMO, Change Management, Disaster Recovery, Project Planning, MS Project, Microsoft Office, Analysis, SharePoint, Strategic Planning, Business Process..., Team Building, Risk Management, Windows, IT Service Management, IT Strategy, ITIL, IT Management, Software Project..., Resource Management, Testing, Software Development, Procurement, Project Portfolio..., Stakeholder Management, Project Delivery, Process Engineering, Mentoring, Application Development, Customer Relations, Project Implementation, Agile, Project Management
Education
Navy Technical Training School, Goodfellow AFB
Russian Crypto-linguistic Course (28 weeks)
Defense Language Institute
Graduated with Level 3 Proficiency on State Department Scale 1-5, 5 = Native Speaker, Russian Language Course (47 Weeks)
Navy Technical Training School, Goodfellow AFB
Spanish Crypto-Linguistic Course
Defense Language Institute
Spanish Language Course (28 Weeks)
University of Southern Maine 1981 — 1982
Major - Communications
Keene State College 1979 — 1980
Major - Fine Arts
American Airlines September 2014 - Present
American Airlines March 2013 - September 2014
JetBlue Airways February 2012 - March 2013
UncommonGoods September 2008 - November 2009
JetBlue Airways Corporation June 2005 - April 2009
JetBlue Airways Corporation September 2003 - June 2005
American Airlines, Inc May 2002 - September 2003
American Airlines 1995 - 2003
American Airlines, Inc March 2001 - May 2002
American Airlines, Inc September 1998 - March 2001
Skills
Recruiting, Customer Service, Sabre, Human Resources, Coaching, Management, Interviews, Employee Benefits, Airports, Budgets, System Administration, Negotiation, New Hire Orientations, Talent Acquisition, Leadership Development, Performance Management, Sourcing
Education
Daniel Webster College
Aviation Consumer Management
Southeastern Academy
American Airlines March 2015 - Present
Mass Group Marketing 1989 - 1990
Southern Life and Health Insurance Co. December 1988 - August 1989
Skills
Account Management, Team Building, Customer Service, Team Leadership, Negotiation, Airlines, Sabre, Training, Sales Management, Microsoft Office, Process Improvement, Management, Time Management, Hospitality, Social Media, Coaching, Retail, Microsoft Excel, Change Management, Microsoft Word, PowerPoint, Tourism, English, Team Motivation, Performance Management, Performance Improvement, Influence Others, Social Influence, Social Networking
Education
Dallas Baptist University 1995 — 1999
Bachelor's degree, Information Technology, 3.7gpa
Dallas Baptist University 1995 — 1999
Bachelor's degree, Marketing, 3.7 gpa.
St. Andrew Technical High School 1977 — 1980
American Airlines June 2014 - Present
Blackstone Entrepreneurs Network 2013 - 2014
American Airlines June 2013 - August 2013
CP Communications, LLC October 2009 - December 2012
Canadian Embassy May 2011 - December 2011
National Trust for Historic Preservation August 2008 - May 2011
Gridley & Company LLC 2007 - 2008
Skills
Media Relations, Strategy, Social Media, Project Management, Event Management, Research, Analysis, Nonprofits, Marketing, Budgets, Community Outreach, Financial Modeling, Management, Journalism, Strategic Communications, Recruiting, International Relations, Data Analysis
Education
Duke University - The Fuqua School of Business 2012 — 2014
Master of Business Administration (MBA)
Dartmouth College 2003 — 2007
A.B., French
Techshed May 2014 - September 2014
Sonoma State University January 2011 - December 2012
Woodmont Real Estate November 2003 - August 2004
American Airlines May 2000 - July 2003
Equity Residential January 1997 - May 2000
Skills
Leadership, Human Resources, Microsoft Excel, PowerPoint, Management, Microsoft Word, Marketing, Budgets, Communication, Highly motivated..., Learning Quickly, Customer Service, Coaching, Creative Solutions, Highly resourceful, Mac, Positive Work..., Organized Multi-tasker, Proactive self-starter, Highly detail oriented, Cross-functional Team..., Office Administration, Recruiting, Calendars, Google Docs
Education
Sonoma State University 2011 — 2012
BS, Business Administration, Management Concentration, 3.92
De Anza College 1997 — 2000
General Education, Business
American Airlines July 1991 - Present
US Air Force Reserve April 2011 - March 2014
US Air Force Reserve July 2007 - April 2011
Skills
Aviation, Flights, Air Force, Military, Airlines, Commercial Aviation, Aircraft, Security Clearance, Military Experience, Piloting, Flight Safety, Operational Planning, Aircraft Maintenance, Command, DoD, Homeland Security, Military Operations, Flight Planning, CFI, Flight Training, Helicopters, Military Aviation, Flight Test, Top Secret, Aerospace, Avionics, Defense, Airworthiness, Tactics, National Security, Electronic Warfare, Aviation Security, Airports
Education
Delaware Valley University 1979 — 1981
BS, Business Administration
American Eagle Airlines December 2005 - Present
American Airlines December 2005 - Present
American Eagle Airlines May 2004 - December 2005
American Airlines December 1986 - May 2004
Skills
Customer Service
Education
Danville Community College 1980 — 1981
Danville High School 1976 — 1979
High School Diploma
American Airlines October 2013 - Present
American Airlines May 2012 - October 2013
MindBrix February 2008 - July 2011
Travelocity January 2008 - December 2008
Skills
RedHat, PHP, ASP, Mysql, MSSQL, Microsoft Technologies, MySQL, Windows Server, XML, Perl, Apache, Linux, Microsoft SQL Server, Tomcat, VMware, System Administration, Firewalls, Virtualization, Bash, System Deployment, High Availability, HTML, Web Development, Network Administration, TCP/IP, Windows, Red Hat Linux, Web Applications, DNS, Networking, Data Center, JavaScript, Agile Methodologies, Active Directory, Enterprise Architecture, IIS, VMware ESX, Operating Systems, SAN, Server Architecture, VMware Infrastructure, vSphere, LDAP, Servers, Cluster, Shell Scripting, SDLC, SQL, Unix, Visio
Education
Daytona State College 1991 — 1992
Credits, General Studies
American Airlines September 2014 - Present
American Airlines August 2013 - September 2014
Irving ISD August 2006 - August 2013
Read Right Systems June 2004 - June 2006
American Airlines May 1985 - January 2002
Skills
Staff Development, Classroom, Curriculum Design, Instructional Design, Curriculum Development, Educational Technology, Educational Leadership, Teaching, Instructional Technology, Aircraft
Education
Dallas Baptist University 2007 — 2009
Master’s Degree, Educational Leadership and Administration, General
Florida State University 1982 — 1984
Bachelor's Degree, Elementary Education and Teaching
Hewlett-Packard April 2011 - Present
Hewlett Packard January 2010 - Present
Hewlett Packard, Rio Rancho, NM January 2010 - April 2011
Cardinal Health January 2009 - January 2010
Carlson Wagonlit Travel/Lawyers Travel Service January 2005 - January 2008
Kamino International Transport, Inc January 2003 - January 2005
Door to Door Storage January 2001 - January 2002
American Airlines September 1990 - September 2001
American Airlines/Sabre, Inc January 1990 - January 2001
American Airlines/Sabre, Inc January 1990 - January 2001
Skills
Service Delivery, HP, ITIL, Project Management..., Project Management, Sales Management, Management, Team Leadership, Business Development, Sales, Call Centers, Recruiting, Strategic Planning, Start-ups, Negotiation, Online Advertising, Customer Satisfaction, Budgets, Sales Operations, Account Management
Education
Ohio Christian University 2014 — 2014
Defense Language Institute 1979 — 1980
technical, Russian Language and Literature
Corporate Speakers Group February 2011 - Present
Bartonville Police Department July 2007 - July 2014
American Airlines 2000 - 2009
Las Colinas Speakers Bureau December 1988 - December 2000
Irving Police Department 1991 - 1999
The Executive Club Office Tower and The Executive Club West 1981 - 1989
Trans World Airlines 1974 - 1988
River Rendezvous 1984 - 1986
SAS (Scandinavian Airlines) 1970 - 1974
Skills
Sales and Marketing, Speak French, Russian,..., Public Speaking, Management, Team Building, Hospitality, Sales, Flights, New Business Development, Contract Negotiation, Leadership, Operations Management, Leadership Development, Marketing Strategy, Customer Service, Training, Event Planning, Event Management, Strategic Planning
Education
Southern Methodist University 1999 — 2003
North Lake College 1996 — 1996
Texas Real Estate Licensing Courses
Dallas Baptist University 1989 — 1990
Texas Law Enforcement Training & Certification, Law Enforcement.
Kent State University 1963 — 1968
Bachelor of Arts (B.A.), International Law and Economics
CSC June 2014 - Present
CITS August 2011 - Present
CITS/Utopia Inc. March 2013 - January 2014
CITS/Mainstreet Applications September 2011 - December 2012
ABeam Consulting July 2009 - August 2011
SAP July 2007 - March 2009
Siemens IT Solutions and Services March 2005 - July 2007
American Airlines November 1999 - March 2005
American Airlines November 1998 - November 1999
Aviall 1997 - 1998
Skills
SAP Implementation, SAP, Materials Management, SAP PS, SAP Project System (PS), SAP Resource and..., SAP Materials..., SAP Production Planning..., Project Management, PMI Certified, SAP SAPScript, SAP Query, PMI, Query Writing, PMO, SAP R/3, Business Intelligence, ERP, SD, Process Improvement, PMP, Data Migration, Requirements Analysis, Program Management, Business Process..., Business Process, Business Analysis, SAPScript, ECC, SAP ERP, Software Documentation, Management, Project Portfolio..., Business Process Design, SAP Configuration, Business Transformation, Business Process..., SAP Project Management, Crystal Reports, Solution Architecture, Software Project..., Functional..., IT Management
Education
Dallas County Community College 1997 — 1999
Basics
Connolly,Geaney, Ablitt & Willard, PC May 2013 - March 2014
Connolly,Geaney, Ablitt & Willard, PC April 2009 - May 2013
Lawrence Merchandising Services February 2003 - May 2011
Sabre Corporation May 1997 - December 2001
Sabre Corporation February 1995 - May 1997
American Airlines April 1990 - February 1995
Skills
Financial Accounting, Microsoft Office, Training Delivery, Sabre, LPS Desktop, Online Travel, Merchandising, Billing Process, Bookkeeping, Billing Systems, Aviation, Customer Service, E-Learning, Microsoft Excel, Microsoft Word, PowerPoint, QuickBooks, Travel Management, Business Travel, Travel Arrangements, Leisure Travel, Vendor Management
Education
Daniel Webster College 1984 — 1988
Bachelor of Science (B.S.), Aviation Management and Flight Training
Holy Name Central Catholic High School 1980 — 1984
College prepratory
Plan IT Virtual, LLC September 2010 - Present
Cisco May 2014 - February 2015
Datalink April 2013 - May 2014
VMware November 2012 - November 2012
Bank of America December 2010 - November 2012
NC Pro AM - North Carolina Professional Basketball Summer League June 2011 - August 2011
NBA Development League June 2011 - June 2011
VERIZON BUSINESS PRO SVCS January 2010 - July 2010
Vangent, Inc. January 2010 - July 2010
American Airlines January 2010 - July 2010
Skills
VMware, Disaster Recovery, VMware Infrastructure, vSphere, Data Center, vCloud, AS400 system, Sports Management, Active Directory, SharePoint, Virtualization, Security, Infrastructure, Servers, VMware ESX, ITIL, Windows Server, System Deployment, Management, Operating Systems, Program Management, Project Management, VMware vSphere, ITIL Service Strategy, IT Strategy, Entrepreneurship, Datacenter..., HP, Lecturing
Education
VCP Professional Training 2010 — 2010
VCP v4 /VCP v5, Infrastructure Virtualization
Tech Skills -Tampa, FL 2005 — 2006
Oracle Dba
Dawson College 1989 — 1993
AS Degree, Retail Management
US Airways March 2014 - October 2014
NEST International August 2013 - March 2014
Cellular Sales-Largest Authorized Indirect Verizon Retailer in the US March 2013 - August 2013
RadioShack September 2012 - April 2013
Transportation Security Administration October 2003 - December 2012
SAIC November 2002 - October 2003
American Airlines December 1996 - October 2002
Skills
Wireless, wireless sales, Airports, Cellular Communications, Sales, Consumer Electronics, Sales Management, Customer Retention, Inside Sales, Program Management, Contract Management, Sales Operations, Critical Thinking, Staff Training, Training & Development, Team Management, Team Leadership, Troubleshooting, Problem Solving, Research, Writing, Planning, Management, Commercial Aviation, Travel Services, Airport Management, Aviation Operations, Flight Operations, Travel, Hospitality, Logistics, Account Management, Aviation Security, Aviation Industry, Airlines, Travel Management, Team Building, Travel Writing, Airport Planning, Hotel Management, Project Planning, Aviation, Flights, Government, Government Relations, Government Contracting, Sports Marketing, Sports Writing, Union Environment, Inspection
Education
Eastern Kentucky University 2014 — 2017
Bachelor’s Degree, Occupational Health and Safety
Delaware County Community College 1990 — 1992
Upper Darby High School 1988 — 1990
Diploma, College/University Preparatory and Advanced High School/Secondary Diploma Program
Monsignor Bonner High School 1986 — 1988
College/University Preparatory and Advanced High School/Secondary Diploma Program
Realty Blue, Inc. December 2004 - Present
American Airlines April 1996 - Present
No Homowner Left Behind Foundation June 2007 - 2010
Sierra Expressway 1994 - 1995
Skills
Aviation, Aircraft, Flights, Airlines, Commercial Aviation, Flight Safety, CFI, Piloting, Aircraft Maintenance, Airports, Aerospace, Charter, Training, Leadership, Flight Planning, Airworthiness, Military
Education
University of California, Los Angeles 1987 — 1989
Bachelor of Science, Aerospace Engineering
De Anza College 1984 — 1986
Lower Division - Engineering Prep.
West Valley College 1984 — 1986
Lower Division - Engineering Prep.
Los Gatos High School 1982 — 1985
Dropped Out, Colleg Prep. - AP Studies
Fisher Jr. High School 1980 — 1981
Jr High School
Dave Avenue Elementary 1976 — 1980
Elementary Studies
Workng Solutions March 2015 - Present
Currently seeking new opportunities January 2015 - Present
American Airlines December 2008 - April 2014
B-Line Delivery Services, Inc. February 2006 - December 2008
American Airlines April 2001 - February 2006
American Airlines May 2000 - April 2001
American Airlines May 1997 - May 2000
Sabre Corporation May 1996 - May 1997
Sabre Corporation May 1995 - May 1996
Sabre Corporation April 1994 - May 1995
Skills
Sabre, Airlines, Ticketing, Airports, Commercial Aviation, Flight Safety, Flights, Training, Aviation Security, Airport Management, Management, Airline Management, IATA, Airline Reservations, Software, Call Centers, Hotels, Travel Planning, People Skills, Security, Help Desk Support, Environmental Awareness, ADA compliance, Customer Satisfaction, Creative Problem Solving, Multi Tasking, Windows Live Movie Maker, Theatrical Production, Theatre, GDS, Travel Agency, Internal Investigations, Time & Attendance, Disaster Response, Content Management, Oral Communication, Written Communication, Microsoft Office, Aviation, Operations Management, Aircraft, Customer Service, Team Building
Education
Dallas County Community College 1982 — 1992
Computer Science
J.J.Pearce High School, Richardson, TX 1981 — 1982
Lørenskog Videregående Skole, Nordbyhagen, Norway 1980 — 1981
Bonham High School 1978 — 1980
Harrison Intermediate Wylie ISD August 2012 - Present
Garland ISD (Sachse High School) September 2002 - June 2011
American Airlines April 1990 - December 2000
Skills
Staff Development, Event Planning, Customer Service, Microsoft Office, Administration, Spanish, Fundraising, Public Relations, Tutoring, Outlook, Community Outreach, Time Management, Sales, Teaching, Accounts Payable, Account Reconciliation, Account Management, Accounts Receivable, Budgets
Education
Dallas County Community College 1977 — 1980
none, General Studies
American Airlines June 2015 - Present
The Container Store January 2015 - Present
US Airways October 2014 - June 2015
Amalgamated Credit Bureau April 2014 - October 2014
Diamond Resorts International January 1998 - October 2014
IBM November 1998 - April 2014
Norwest Bank of Arizona December 1997 - November 1998
City of Phoenix January 1995 - December 1997
St. Paul's Academy September 1994 - January 1995
Tempe Mission Palms Hotel and Conference Center September 1994 - January 1995
Skills
Accounts Receivable, Customer Service, Invoicing, Banking, Business Development, Conflict Resolution, Security, Accounting, Microsoft Excel, Microsoft Office, Lotus Notes, Hospitality, Food Service, Auditing, Project Management, Microsoft Word, PowerPoint, Account Reconciliation, Sarbanes-Oxley Act, Analysis, Forecasting, Management, Account Management, Process Improvement, Teamwork, SAP, Time Management, Change Management
Education
University of Phoenix 2015 — 2015
Accounting
Messiah College 1988 — 1992
Theology/Theological Studies
Daystar University 1991 — 1991
African Studies
Marist College 1987 — 1988
Political Science and Government
Arlington High School 1984 — 1988
New York State Regents Diploma, Honors/Regents High School/Secondary Diploma Program, Honors in German and Mathematics
Independent Consultant August 2004 - Present
Travelweb LLC January 2002 - August 2004
The Destination Group February 2000 - December 2001
American Airlines September 1993 - February 2000
Argosy Software 1991 - 1992
Swiss Bank Corporation 1988 - 1991
Skills
Strategy, Start-ups, Corporate Development, Business Planning, Management, Strategic Planning, Mergers & Acquisitions, Business Development, Mergers, Analysis, Online Marketing, Business Strategy, Finance, Product Development, Venture Capital, E-commerce, Entrepreneurship, Digital Marketing, Social Media Marketing, Strategic Partnerships, Hospitality, Training, Product Marketing, Executive Management, Product Management, Budgets, Private Equity
Education
Northwestern University - Kellogg School of Management 1986 — 1988
MBA
Mount Holyoke College 1979 — 1983
B.S.
Dartmouth College
Institut de Francais 1992 — 1992
American Airlines October 2012 - Present
OZ Systems September 2007 - September 2012
Valtech Technologies Inc March 2005 - June 2007
Raytheon Company May 2004 - March 2005
L-3 Communications Corporation, Link Simulation & Training Division July 2002 - April 2004
ClubCorp June 2000 - July 2002
Skills
SDLC, Agile Methodologies, Visio, TFS, SQL, XML, Business Analysis, Quality Assurance, CMMI, AS9100, Iso 9000, Software Quality..., Test Methodologies, Software Quality..., MS Project, Quality Center, Program Management, SharePoint, .NET, Databases
Education
Prairie View A&M University 1983 — 1987
Bachelor of Business Administration (BBA), Finance, General
Dallas Baptist University
Sea Glass Properties, LLC January 2007 - Present
American Airlines 1988 - 1996
Skills
Real Estate, Home Inspections, Real Estate Development, Rentals, Residential Homes, Seniors, Sales, Real Estate Transactions, Resellers, Sellers, Selling, Investors, Property, Condos, Investment Properties, Investments, HUD, REO, Leases, Commercial Real Estate, Appraisals, Marketing, Single Family Homes, Brokerage, Townhomes, First Time Home Buyers, Small Business, Buyers, New Home Sales, Foreclosures, Construction, Relocation, Listings, Real Property, Land Acquisition, Short Sales, Home Staging, New Homes, Contract Negotiation, Luxury, ABR, FHA, Residential Mortgages, Renovation, Real Estate Economics, Buyer Representation, Vacation Homes, Referrals, Land Development, Real Estate Financing
Education
Daniel Webster College 1983 — 1987
BS, Aviation Management
Antilles School 1969 — 1983
Diploma
Idlewild Legal Solutions, LLC November 2014 - Present
Envision Healthcare Corporation July 2008 - November 2014
Diamond McCarthy LLP 2006 - 2008
Clouse Dunn Hirsch LLP 2005 - 2006
K&L Gates 2003 - 2005
American Airlines 1999 - 2003
Locke Lord LLP (formerly Locke Liddell & Sapp) 1994 - 1999
Skills
Litigation Management, Securities Regulation, Litigation, Legal Writing, Commercial Litigation, Corporate Governance, Privacy Law, Intellectual Property, Appeals, Licensing, Arbitration, Employment Law, Civil Litigation, Mediation, Trademarks, Corporate Law, Securities Litigation, Internal Investigations, Personal Injury, Dispute Resolution, Trials, Workplace Investigation
Education
The University of Texas School of Law 1991 — 1994
JD
Dartmouth College 1985 — 1989
A.B., English Literature
American Airlines TAESL division June 2014 - Present
American Airlines March 2005 - June 2014
American Eagle / Executive Airlines August 2003 - March 2005
American Airlines, Inc. June 1997 - August 2003
Evergreen International Airlines August 1996 - June 1997
Westmont Industries April 1994 - August 1996
TACA July 1990 - April 1994
Delware Technical And Community College August 1988 - July 1990
TACA Aeromantenimiento October 1986 - June 1988
Skills
Aircraft Maintenance, Airworthiness, NDT, PowerPlant, Continuous Process..., Budget Process, Surveillance, Customer-focused Service, Aeronautics, Flight Safety, Quality Control, Avionics, Overhaul, Root Cause Analysis, Flights, Inspection, Continuous Improvement, Commercial Aviation, Maintenance & Repair, Flight Test, Charter, Airframe, AS9100, Civil Aviation
Education
Embry Riddle Aeronautical University-Worldwide 2001 — 2007
Bachelor of Science (B.S.), Professional Aeronautics
Delaware Technical and Community College-Stanton-Wilmington 1988 — 1990
Associate of Applied Science, Mechanical Engineering
St. Cecilia High School 1984 — 1986
Diploma, Electrical Engineering Technologies/Technicians, A
American Airlines May 2013 - Present
Aircraft Dismantling, LLC August 2009 - Present
Bacchus Importers, Ltd September 1998 - September 2003
Polyseal Corporation March 1988 - September 1998
Skills
Customer Service, Travel Management, Outlook, Data Entry, Sabre, Administrative..., Microsoft Office, Microsoft Excel, Microsoft Word, PowerPoint, Telephone Skills, Process Scheduler
Education
South University in Savannah, Georgia 2011 — 2014
Associate of Arts and Sciences (AAS), Allied Health and Medical Assisting Services
Daytona College 2007 — 2009
Associate of Arts and Sciences (AAS), Medical/Clinical Assistant
JP Morgan Chase March 2011 - 2015
Northrop Grumman October 2008 - March 2011
American Airlines July 2005 - January 2009
Volt Workforce Solutions July 2008 - October 2008
West Telecommunication November 2004 - July 2008
Computer Resource January 1996 - December 2006
NLC/National Lending Corporation August 2004 - March 2006
ICL, Inc February 1994 - April 1999
Skills
Customer Service, Call Center, Training, Analysis, Research, Windows, Visio, Management, Team Building, Technical Support, Microsoft Word, Strategic Planning, Microsoft Office, Sales Management, Public Speaking, Process Improvement, Call Centers, Marketing, Human Resources, Sales
Education
Tarrant County College
Associates of Applied, Science Real Estate; Business and Law
Prime Technology Center
Control Data Institute
Del Mar College
American Airlines April 2014 - Present
United States Air Force May 2005 - Present
United States Air Force 1999 - Present
French Air Force May 2009 - August 2012
United States Air Force February 2001 - May 2005
Skills
Air Force, Aviation, Aircraft, Flights, Military, DoD, Security Clearance, Piloting, CFI, Military Operations, Flight Test, Flight Training, Command, Defense, National Security, Electronic Warfare, Government, Operational Planning, Top Secret
Education
Defense Language Institute
Associate of Arts (A.A.), French Language
Embry Riddle Aeronautical University-Prescott
BS, Electrical and Electronics Engineering
Alliance Appraisal Services 2004 - Present
American Airlines 1986 - 1994
Education
De Anza College
Global Men's Leadership January 2007 - Present
American Airlines September 1999 - August 2002
United States Air Force January 1990 - January 1999
Skills
Discipleship, Biblical Studies, Teaching, Missions, Small Groups, Aviation, Airlines, Video Production, Leadership, Problem Solving, Analytical Skills, Organization, Mission Commander, Project Management, Operations Management, Team Leadership, Combat, Military Operations, Community Outreach, Flights, Analysis, Strategic Planning, Leadership Development, Flight Training, Weapons, Command, Military Experience, Military Aviation, Management, Public Speaking, Aircraft
Education
Dallas Theological Seminary 2002 — 2005
M.A.B.S, Biblical Studies
Texas A&M University 1984 — 1989
Bachelor of Science, Aerospace Engineering
American Airlines December 2013 - February 2015
US Airways May 2008 - December 2013
PatchLink July 2005 - June 2007
Lumension Security 2004 - 2006
Pegasus Solutions 2003 - 2005
Motorola February 1999 - March 2003
Skills
Visio, Business Analysis, Program Management, SDLC, Software Project..., Scrum, Agile Methodologies, Project Management, Agile Project Management, PMO, Integration, PMP, IT Strategy, Leadership, Data Warehousing, SharePoint, Business Requirements, Vendor Management, Requirements Analysis, Quality Assurance, IT Management, Process Improvement, Databases, Project Portfolio..., Testing, Change Management, Software Documentation, Cloud Computing, MS Project, Enterprise Architecture, Business Intelligence, Requirements Gathering, Business Process, Resource Management, Management
Education
Georgia State University 1990 — 1993
BA, English
Dekalb Community College 1989 — 1990
University of Phoenix
Bell Helicopter Textron May 1995 - Present
Bell Helicopter Textron May 1995 - January 2004
American Express Travel Services January 1993 - May 1995
American Airlines March 1979 - August 1986
Skills
Aerospace, Aviation, Airlines, Flights, Helicopters, Aircraft, Continuous Improvement, Leadership, Management, Supervisory Skills, Fundraising, Travel Arrangements, Leisure Travel, Travel Planning, Customer Service, Microsoft Office, Operations Management
Education
Dallas Baptist University 2014 — 2016
Associate’s Degree, Psychology, 4.0
The University of Texas at Arlington - College of Business 1977 — 1979
Psychology
Tarrant County College 1974 — 1977
Associate of Arts (AA), Psychology
State Farm September 2003 - Present
US Army April 2000 - April 2003
American Airlines May 1995 - January 2000
Skills
Insurance, Life Insurance, Umbrella Insurance, Small Business, Property & Casualty..., Customer Service, Disability Insurance, Homeowners, Health Insurance, Commercial Insurance, Workers Compensation, Term Life Insurance, Banking, Spanish, Financial Services, Auto Insurance, Renters Insurance, Motorcycle, Professional Liability, Business Insurance, Condo Insurance, Commercial Auto, Employment Practices...
Education
University of California, Irvine - The Paul Merage School of Business 2004 — 2006
Master of Business Administration (MBA)
Baker College
Bachelor of Business Administration (BBA)
Defense Language Institute 2000 — 2001
AA
Colegio Guido Spano, Argentina 1992 — 1994
Bilingual Baccalaureate High School Diploma
FINRA Series 6 & 63 Securities License
State of California P&C and Life/Health Insurance License
Hardy Law Group June 2013 - Present
Airport Terminal Services November 2012 - May 2013
American Airlines January 2005 - November 2012
American Airlines March 2000 - January 2005
American Airlines June 1997 - March 2000
American Eagle Airlines November 1987 - June 1997
Skills
Microsoft Excel, Microsoft Word, Outlook, Customer Service, Training, Environmental Compliance, Fuel Accounting, Safety Coordinator, Teamwork, Process Improvement, Customer Satisfaction, Microsoft Office, Software Documentation, Airlines, Budgets, Team Building, Airports, Analysis, Auditing
Education
University of Nevada-Reno 2012 — 2012
Paralegal Certificate, Legal Studies, General
Davenport University
Associates Degree, Travel/Tourism
American Airlines October 2012 - Present
Servisair @ Air New Zealand - San Francisco International Airport September 2011 - December 2011
Servisair November 2009 - December 2011
Pacific Aviation July 2008 - June 2009
American Airlines November 2000 - December 2007
American Airlines September 1999 - November 2000
American Airlines May 1997 - August 1999
American Airlines November 1996 - May 1997
American Airlines July 1995 - October 1996
American Airlines April 1994 - June 1995
Skills
Airlines, Aviation, Airports, Flights, Commercial Aviation, Process Improvement, Sabre, Flight Safety, Aircraft, Strategic Planning, Project Management, Event Management, Microsoft Excel, Microsoft Office, Aviation Security, Ticketing, Travel Management, Customer Service, Airport Management, General Aviation, Transportation, Program Management, Aerospace, Logistics, Airline Management, Airworthiness, Ground Handling, Air Traffic Control, Contract Negotiation, Project Planning, Budgets, Civil Aviation, Charter, Airline Reservations, Amadeus, Leadership, Crew Scheduling, Crew Resource Management, Agent Scheduling, Kronos, Management, Revenue Analysis, Airline Ticketing, Operations Management, Avionics, Safety Management..., Tourism, Human Resources, Freight, AutoTA
Education
US Airways Training Center
Train the Trainer, NetTracer Conversion Course
Flagship University 2013 — 2013
American Airlines Ground Security Coordinator (GSC, 10/13)
Flagship University 2012 — 2012
American Airlines Baggage Service Agent Initial (11/12)
Flagship University 2012 — 2012
American Airlines Customer Service Agent Core (10/12)
Dallas County Community College 1990 — 1994
BA, Nursing
Philippine Airlines Academy 1984 — 1985
Basic Aircraft and A&P Certificate
University of the Philippines 1979 — 1983
BA, Music
Karilagan Finishing School-Magallanes 1981 — 1982
Executive Secretarial II Course, Minor in Accounting and Fashion
Manila High School 1975 — 1979
high school diploma, College/University Preparatory and Advanced High School/Secondary Diploma Program
Advantage Rent A Car December 2012 - Present
Hertz/Advantage Rent A Car February 2011 - December 2012
Avis Budget Group January 2009 - February 2012
Prudential Florida WCI Realty November 2004 - April 2009
Coldwell Banker 2002 - 2006
American Airlines February 2002 - July 2003
Skills
Hands-on Training, Increased Profitability, Increasing Sales Revenue, Scorecard, Incentives, Sales Management, Training, Logistics, Sales Process, Microsoft Office, Fleet, Increasing Operational..., Increase Productivity, Program Management, Car Rental, Airlines, Real Estate Transactions, Real Estate, Customer Satisfaction, Fleet Management, Profit, Customer Retention, Revenue Analysis, Operations Management, Forecasting, Account Management, Sales, Management, Team Building, Leadership, Customer Service, Negotiation, Budgets, Strategic Planning, Sales Operations
Education
Delaware Valley University
Accounting
Sheffield College of Design
Interior Design
US Foods April 2014 - Present
Coca-Cola Refreshments July 2004 - October 2013
American Airlines July 1996 - July 2004
Skills
Key Account Development, Forecasting, Consumer Products, Sales Operations, Pricing, Sales, FMCG, Grocery, Shopper Marketing, SAP, Account Management, Sales Management, Negotiation, Income Statement, Strategic Planning, Budgets, Direct Store Delivery, Microsoft Office, IRI, Trade Marketing, National Accounts, Process Improvement, Merchandising, Key Account Management, Direct Sales, B2B, P&L
Education
Dallas Baptist University 2006 — 2009
BBS, Accounting
American Airlines March 1989 - Present
Skills
Customer Service, Microsoft Word, Microsoft Office, Training, Management, Process Improvement, Research, Leadership, Outlook, PowerPoint, Windows, English, Microsoft Excel, Teaching
Education
Delaware County Community College
Design
United States Air Force June 2015 - Present
American Airlines February 1999 - Present
United States Air Force March 2015 - June 2015
United States Air Force May 2013 - March 2015
United States Department of Defense June 2012 - May 2013
United States Department of Defense July 2011 - June 2012
US Joint Forces Command December 2010 - July 2011
United States Air Force June 2005 - December 2009
United States Air Force June 2002 - March 2005
US Air Force Reserve March 1997 - June 2002
Skills
Air Force, DoD, Security Clearance, Military, National Security, Military Operations, Command, Defense, Top Secret, Operational Planning, Military Experience, Information Assurance, Organizational..., Tactics, Aircraft, Program Management, Special Operations, Aviation
Education
US Army Command And General Staff College 2010 — 2010
Master's Degree, Military Operational Art and Science/Studies--Military History
Norwich University 2006 — 2008
Master of Business Administration (M.B.A.), Operational Leadership
Delaware State University 1990 — 1994
Bachelor's Degree, Aviation/Airway Management and Operations
JSUPT
ARGO May 2015 - Present
EFG Companies May 2014 - February 2015
Sally Beauty Company December 2012 - May 2014
American Airlines May 2011 - December 2012
American Airlines November 2006 - May 2011
EFG Companies January 2005 - November 2006
EFG Companies January 2004 - January 2005
DMR Technologies January 2001 - January 2004
American Airlines January 1988 - January 1994
American Airlines January 1985 - January 1988
Skills
Software Development, XML, SQL, Microsoft SQL Server, HTML, Integration, ASP.NET, Windows, Visual Studio
Education
Dallas Theological Seminary 1974 — 1978
Th.M., Semitics and Old Testament Studies
Stephen F. Austin State University 1969 — 1973
B.A, Political Science
Highland Park High School
Bank of Ameria February 2012 - February 2015
Bank of America February 2011 - February 2012
Bank of America February 2007 - February 2011
Impartial Services Group April 2006 - April 2007
TCU/Oncor November 2001 - March 2007
American Airlines January 2001 - September 2001
Skills
Customer Service, Call..., Loss Mitigation, Loan Servicing, Banking, Loans, Foreclosures, Training, Credit, Mortgage Lending, Legal Documents, Customer Service, Collections, Sabre, BMAS, Microsoft Word, Excell, credit services, credit disputes, credit reporting
Education
Dallas County Community College 1980 — 1982
Business Administration and Management, General
W. W. Samuel High School 1977 — 1980
Liquid Agency September 2013 - Present
American Airlines November 2010 - September 2013
US Army June 2006 - September 2010
San Bernardino Unified School District April 1995 - June 2006
Skills
Web Project Management, Project Management, Wire Framing, Web Applications, Adobe Creative Suite, Computer Hardware, Microsoft Office, Windows, Outlook, PowerPoint, Microsoft Word, Troubleshooting, Microsoft Excel, HTML, OS X, Military Experience, Intelligence, Digital Strategy, Web Strategy, Agile Web Development, Contractors, Technical Leadership, Digital Marketing, Content Management, CSS, XML, Social Media Marketing, Content Strategy, JavaScript, Photoshop, Agile Project Management, Web Analytics, Educational Technology, Software Documentation, SEO, Full SDLC, Social Media, Leadership, Strategy, Program Management, Management, Training, Project Planning, Mobile Applications, Budgets, WordPress, Dreamweaver, Integrated Marketing, Social Networking, Marketing
Education
Saint Leo University 2006 — 2014
Bachelor's degree, Business Administration and Marketing
Defense Language Institute 2006 — 2008
Associate of Arts (AA), Arabic Language
Verizonwireless/Verizon 2001 - 2013
American Airlines January 2001 - August 2001
Skills
Telecommunications, Wireless, Call Centers, IP, Customer Experience, Customer Retention, VoIP, Mobile Devices, Customer Satisfaction, Broadband, Customer Service, Vendor Management, Team Leadership, Telephony, Direct Sales
Education
Dallas County Community College 1999 — 1999
Certificate, Windows 95
Fellowship Academy
High School
American Airlines April 2012 - Present
Hewlett-Packard July 2011 - April 2012
CoServ October 2010 - May 2011
Southwest Airlines October 2007 - October 2010
Matrix Resources June 2007 - September 2007
Lockheed Martin Enterprise Information Systems April 2005 - May 2007
EDS June 2001 - April 2005
Sabre Airline Solutions August 1998 - June 2001
Sabre Holdings 1998 - 2001
Skills
Strategic Planning, WBS, Change Management
Education
Dallas Baptist University 1994 — 1996
American Airlines April 2013 - Present
Department of the Air Force April 2008 - April 2013
Department of the Air Force September 2003 - December 2012
Department of the Air Force September 2003 - April 2008
Department of the Air Force April 2006 - April 2007
Department of the Air Force February 1999 - August 2003
American Airlines May 2001 - October 2001
Department of the Air Force January 1990 - February 1999
Skills
Air Force, DoD, Security Clearance, Military, Military Operations, Defense, National Security, Top Secret, Command, Operational Planning, Military Experience, Information Assurance
Education
University of Massachusetts at Lowell 1986 — 1988
Bachelor of Science (B.S.), Business Administration
Daniel Webster College 1984 — 1986
Aviation Management / Flight Training
American Airlines June 2014 - Present
Skills
Sabre, Airlines, Flights, Aircraft, Aviation, Commercial Aviation, Ticketing, Management, Program Management, NICE
Education
University of North Texas
Bachelor of Business Administration (BBA)
International Aviation and Travel Academy
Dallas County Community College
Associate of Arts and Sciences (AAS)
Morsco, Inc. January 2015 - Present
Morrison Supply Company July 2013 - January 2014
Morrison Supply Company April 2012 - July 2013
Morrison Supply Company September 2011 - March 2012
Concentra March 2010 - April 2011
American Airlines September 2007 - November 2009
Analysts International 1988 - 1991
Skills
SQL, Program Management, Oracle, JavaScript, Databases, Cloud Computing, ETL, Integration, Data Warehousing, Software Development, Access, SDLC, Sybase, SQL Tuning, Teradata, Unix, Visual Basic, OOP, AIX, Performance Tuning, HP-UX, Solaris, C, Business Analysis, Shell Scripting, Project Management, ERP, Crystal Reports, Enterprise Architecture, Linux, DB2, Systems Analysis, Requirements Analysis, Software Documentation, Requirements Gathering, Database Design, ClearCase, Management, Vendor Management, Process Improvement, Team Building, Visio
Education
Texas A&M University-Commerce 2012 — 2014
Bachelor's Degree, Applied Arts & Scienses
Dallas County Community College
AAS, Arts and Sciences
American Airlines executive platinum supervisorAmerican AirlinesNovember 2006 - Present
American Airlines November 2006 - Present
FedEx Ground July 1997 - November 2006
callnet communications January 1995 - April 1997
Skills
Sales, Team Leadership, Customer Service
Education
Dallas County Community College 1992 — 1993
business, records management
Viva Interactive April 2014 - Present
Alaska Powder Descents March 2011 - December 2014
American Airlines April 2013 - May 2014
American Airlines August 2011 - April 2013
Aspen Skiing Company 2008 - April 2013
Aspen Chamber Resort Association May 2010 - August 2010
United Airlines March 2010 - April 2010
IMC2 September 2007 - January 2010
Digitas / Modem Media March 2006 - September 2007
Altman Vilandrie 2005 - 2006
Skills
Analytics, Strategy, Web Analytics, Social Media Marketing, Digital Marketing, Integrated Marketing, Direct Marketing, Social Media, Online Advertising, SEO, Customer Loyalty..., Loyalty Programs, Revenue Analysis, Pricing Strategy, Pricing Analysis, Digital Strategy, Marketing, Mobile Marketing, CRM, Management, Business Strategy, Strategic Planning, Competitive Analysis, Data Analysis, Market Planning, Analysis, Online Marketing, Email Marketing, Marketing Strategy, Customer Insight, Marketing Research, Interactive Marketing, Pricing, Marketing Management, Segmentation, SEM, Google Analytics, Product Marketing, Product Management
Education
University of Michigan - Stephen M. Ross School of Business 2009 — 2011
MBA
Dartmouth College 1999 — 2003
BA
Bronx H.S. of Science 1995 — 1999
P.S. 41
Tropicana Entertainment Inc. 2007 - 2013
Aspen Grove Foods 2005 - 2007
ScienceBased Health (SBH Holdings LLC) 1998 - 2006
TurZak 1986 - 1999
LSG Sky Chefs 1976 - 1986
American Airlines 1975 - 1986
Skills
Retail, Customer Retention, Loyalty Marketing, Microsoft Office, SQL, Airlines, Pricing Strategy, Web Analytics, Market Research, E-commerce, Lean Manufacturing, Forecasting, Six Sigma, Data Analysis, Analytics, SEO, Online Marketing, Access, Google Analytics, Email Marketing, Product Development, Team Leadership, Strategic Planning, Pricing, Change Management, Customer Insight, Oasis - Aristocrat..., Great Plains Software, Social Media Strategist, Inventory Control, Loyalty Program..., Customer Analytics, E-business, POS, Data Mining, SQL Server, PPC, Budgeting, Excel, Word, Kaizen, Statistics, Lean Initiatives, Business Turnaround, Microsoft CRM, Revenue Management, Social Media Marketing, Digital Marketing, Development of..., Digital Strategy
Education
Villanova University 2009 — 2011
Certificate, Six Sigma Green Belt, Lean Belt, Black Belt & Master BB
University of Hertfordshire 1986 — 1990
Masters of Art - MA, Business Admin
De Anza College
Associate of Arts (AA), Marketing
The University of Texas at Arlington
Business Admin/Marketing & Accounting
University of Nevada-Reno
History Education & Business Admin
University of Pennsylvania - The Wharton School
Statistics / Business Admin
American Airlines Center September 2009 - May 2011
American Airlines August 2007 - August 2010
American Airlines March 2006 - August 2007
Skills
Recruiting, Employee Relations, Human Resources, Event Planning, Training, Administrative..., Onboarding, Process Improvement, Statistics
Education
Dallas County Community College 2010 — 2011
Business
Baird & Warner June 2015 - Present
Abbott August 2013 - Present
Chautauqua Airlines September 2007 - August 2013
Daniel Webster College August 2005 - August 2007
American Airlines January 2005 - May 2005
Daniel Webster College September 2003 - May 2005
Rose Aviation April 2003 - August 2003
Skills
CFI, Flight Operations, Aviation, Aircraft, Commercial Pilot, Flight Planning, Flights, Flight Safety, Commercial Aviation, Airlines, Multi-engine, Aircraft Systems, Airports, Piloting, Flight Training, Aerospace, Charter, Human Factors
Education
Harvard University 2013 — 2015
China Studies
Massachusetts Institute of Technology 2014 — 2014
Entrepreneurship/Entrepreneurial Studies
Daniel Webster College 2005 — 2007
Masters Business Adminstration
Daniel Webster College 2002 — 2005
Bachelor of Science, Aviation Flight Operations
Travelport July 2013 - Present
ImaginAction 1981 - 2013
Sabre Hospitality Solutions Inc. November 2011 - July 2012
Sabre Travel Network December 2006 - October 2011
Sabre Travel Network November 2004 - December 2006
Sabre Holdings June 1998 - November 2004
Sabre Travel Network 1996 - June 1998
Sabre Travel Network October 1994 - 1996
American Airlines August 1992 - October 1994
Sabre Travel Network September 1990 - August 1992
Skills
English, French, Italian, Travel Management, Sabre, Account Management, Online Travel, Team Leadership, Sales Management, Business Travel, Tourism, Airlines, Hospitality, Cross-functional Team..., Microsoft Office, Business Development, New Business Development, Leisure Travel, Food Processing, Travel Technology, Sales, Leisure, E-commerce, Ticketing, Airports, CRM, Competitive Analysis, Contract Negotiation, Customer Satisfaction, Email Marketing, B2B, Amadeus, Management, International Sales, GDS, Online Advertising, Marketing Communications, Marketing, Social Media Marketing, Training, Strategic Partnerships, Travel Planning
Education
Dawson College 1981 — 1984
American Airlines April 2014 - Present
University of Phoenix January 2011 - Present
US Airways April 2013 - April 2014
US Airways June 2012 - April 2013
US Airways August 2010 - June 2012
Rockingham County November 2009 - July 2010
Delta Air Lines November 2009 - July 2010
Rockingham County July 1998 - December 2009
Daniel Webster College July 2008 - March 2009
Daniel Webster College July 2007 - June 2008
Skills
Budgets, Microsoft Office, Leadership, Inventory Management, Forecasting, Employee Relations, Management, Economics, Business Strategy, Negotiation, SPSS, Distribution Center..., Contract Management, Accounts Payable, Insurance, Customer Service, Analysis, Commercial Aviation, Airports, Program Management, Aviation, Flights
Education
Daniel Webster College 2006 — 2008
MBA, Applied Management
Daniel Webster College
B.S. Degree, Aviation Management; Airport and Airline Operations
Experian Inc December 2005 - Present
AIG Technologies June 2004 - December 2005
American Airlines October 2003 - February 2004
Exxon-Mobil Inc March 2001 - August 2002
eFanshop Inc February 2000 - January 2001
Lands' End, Inc. 1983 - 1999
Wisconsin Physicians Service 1981 - 1983
Skills
z/OS, Storage, Storage Management, OS/390, Disaster Recovery, Business Continuity, Mainframe, MVS, Integration, DB2, Software Development, Testing, IBM Mainframe, VSAM, COBOL, CICS, IBM Utilities, SDLC, CLIST, TSO, ISPF, SMP/E, Omegamon, JES2, JCL, REXX, SDSF, Performance Tuning, Capacity Planning, AIX, QMF, RACF, Websphere, WebSphere MQ, VTAM, Systems Analysis, Endeavor, Unix, Enterprise Architecture, Data Warehousing
Education
Madison Area Technical College 1979 — 1981
Associate Degree, Data Processing
Dallas Theological Seminary 1999 — 2000
Courses in Th.M. program
Moody Bible Institute 1977 — 1977
Biblical Studies at Madison Wisconsin Remote Campus
1st Global February 2014 - Present
Artis Consulting August 2004 - February 2014
American Airlines November 2002 - August 2004
USWeb/Divine July 1997 - November 2002
IntellAgent Control 1994 - 1997
Skills
SharePoint, Enterprise Content...
Education
Louisiana Tech University
BSIE, Engineering
Dallas Theological Seminary
Master of Theology (Th.M)
American Airlines June 2010 - Present
Education
Dallas County Community College 1986 — 1988
MMCGRP> September 2007 - Present
Mir Mitchell & Company 2007 - Present
American Airlines June 1994 - March 2006
federal express 1980 - 1989
Education
Riverside City College 1989 — 1991
Dallas Baptist University
BA, Accounting
MoneyGram International 2015 - Present
Independent 2008 - Present
ITT Technical Institute 2008 - Present
Southwest Airlines 2013 - 2015
JCPenney 2011 - 2013
Fiserv 2011 - 2012
American Airlines 2010 - 2011
Ryder 2006 - 2010
Emory University 2005 - 2006
Misys Healthcare Systems 2005 - 2005
Skills
J2EE, SOA, Technical Leadership, Healthcare Information..., Higher Education, Product Development, Weblogic, Websphere, Oracle, Web Development, XML, Design Patterns, Web Services, Cloud Computing, Mobile Applications, iPhone development, CSS, Software Engineering, Unit Testing, JUnit, Java, JavaScript, JavaBeans, Problem Solving, Technical Recruiting, Retail, Agile, SQL, Spring, Struts, Hibernate, TDD, Tomcat, Apache, Eclipse, Subversion, JDBC, DHTML, AJAX, Objective-C, Xcode, Cross-functional Team..., Business Process..., Process Improvement, E-commerce, Leadership, Enterprise Architecture, IT Management, Agile Methodologies, ATG
Education
University of North Texas 2002 — 2004
MS, Computer Science
University of North Texas 1998 — 2001
BS, Computer Science
North Central Texas College 1999 — 2000
Computer Science
Dallas County Community College 1998 — 1999
Computer Science
University of Houston 1998 — 1998
Computer Science
Tekcenture October 2012 - Present
American Airlines October 2010 - October 2012
Verizon April 2008 - April 2009
Dallas County April 2002 - April 2006
Vartec Telecom 1996 - 2001
Skills
User Experience, Keynote, Axure, Photoshop, Illustrator, InDesign, Agile Methodologies, HTML, CSS, jQuery UI
Education
Dallas Baptist University 2004 — 2008
BBS, Management Information Systems
Boeing January 2011 - Present
Boeing January 2009 - December 2010
American Airlines January 2000 - December 2009
Weatherford College 1994 - 1998
Dallas Baptist University 1988 - 1994
Education
Dallas Baptist University 1984 — 1988
Bachelor of Science, Physical Eduction
University of Phoenix 2006 — 2008
MBA, General Business
American Express September 2011 - Present
American Airlines June 2008 - September 2011
Citifinancial Consumer Finance India Ltd August 2001 - August 2006
Skills
Risk Management, Financial Modeling, Financial Analysis, Corporate Finance, Competitive Analysis, Valuation, Forecasting, Portfolio Management, Due Diligence
Education
Georgetown University - The McDonough School of Business 2006 — 2008
MBA
Institute Of Technology And Management 1998 — 2001
Bsc, Management
Delhi Public School - R. K. Puram 1984 — 1998
High School Diploma
American Airlines
Skills
Travel Management, Sabre, Airports, Revenue Analysis, Aviation, Program Management, Airlines, Business Travel, Airline Management, Commercial Aviation, SDLC, IATA, Ticketing, Travel Technology, Flights, Amadeus, Online Travel, Pricing
Education
Dallas County Community College
Lockheed Martin October 1974 - Present
Lockheed Martin Missiles and Fire Control 1974 - Present
American Airlines 1993 - 1998
Education
Dallas Baptist University 2006 — 2008
American Airlines September 2007 - Present
Alethes 2007 - 2010
Southwestern Bell Telephone Company September 1976 - June 2003
Education
Del Mar College 1969 — 1970
American Airlines August 2011 - Present
TEKsystems March 2005 - September 2011
Verizon Communications 1977 - 2003
Skills
Cisco Technologies, VoIP, Security, WAN, MPLS, ITIL, Network Engineering, Telephony, Telecommunications, Wireless, Network Design, LAN-WAN, Integration, Vendor Management, IP, Troubleshooting, Switches, Disaster Recovery, Routers, Program Management, Data Center
Education
Dallas Baptist University
Bachelor of Applied Business Administration, Management
American Airlines May 2013 - Present
American Airlines March 2011 - Present
American Airlines January 2007 - February 2011
American Airlines August 1996 - December 2007
Education
Delaware Technical and Community College-Terry
Business, Management Information Systems
Northern State University
Business - Management Information Systems
University of Nebraska-Lincoln
American Airlines June 1999 - Present
Atlantic Southeast Airlines June 2001 - October 2007
Conway June 1994 - June 1999
Skills
CFI, Airlines, Flights, Aviation, Flight Safety, Aircraft, Flight Operations, Commercial Aviation, Commercial Pilot, ATP, Flight Training, Flight Planning, Airports, Piloting, Human Factors, Crew Resource Management, Airport Management, Civil Aviation, Charter, Airworthiness, Aviation Security
Education
The University of Texas at Arlington 1991 — 1993
Bachelor, Science
Dallas County Community College 1989 — 1991
Associate, Aviation
Rhode Island Airport Corporation Aeronautics InspectorRI Airport Corporation2002 - Present
American Airlines November 1998 - December 1999
Advanced Financial Associates November 1997 - November 1998
American Express Financial Advisor February 1996 - November 1997
United States Marine Corps July 1987 - September 1995
Education
University of California, Irvine 1994 — 1995
CFP, Finacial Planning
Webster University 1992 — 1994
MA, Management
Daniel Webster College 1984 — 1987
BA, Aviation Management
Van Buren and Wayne Westland Public School Districts November 2009 - Present
Gwendolyn Maxey Business and Strategic Management Services August 2002 - Present
International RAM Associates July 2005 - November 2005
MI Developments Inc. October 2003 - April 2005
Gale Group April 2000 - February 2002
Summit Academy Charter Schools January 2000 - April 2000
University of Phoenix - Michigan Campus June 1996 - April 1999
William Tyndale College June 1994 - December 1995
American Airlines May 1966 - January 1983
Skills
Outlook, Project Management, Strategic Planning, College Recruiting, Accounts Payable, Microsoft Excel, Access, Human Resources, Leadership, PowerPoint, Sales, Training, Customer Satisfaction, Recruiting, Marketing, Customer Service, Process Improvement, Time Management
Education
Davenport University 2000 — 2002
MBA, Strategic Management
University of Phoenix 1996 — 1999
Bachelor of Science, Business Management
Mandarin Oriental Hotel, Buckhead August 2012 - Present
Atlanta Marriott Buckhead Hotel and Conference Center October 2009 - September 2012
Atlanta Marriott Courtyard Buckhead Atlanta February 2009 - October 2009
American Airlines April 1976 - September 2008
World Airways January 2004 - February 2008
Skills
Hotels, Management, Customer Service, Food & Beverage, Leadership, Team Building, Flights, Aviation, Budgets, Airlines, Cpr Certified, Hospitality
Education
The University of Georgia 1975 — 1976
Journalism/Psychology
Dekalb Community College 1972 — 1975
Ass. of Arts Degree, Journalism/Psychology
Continental Airlines December 2005 - Present
United Technologies March 2004 - December 2005
American Airlines September 1996 - May 2003
Education
Daniel Webster College 1988 — 1991
B.S., Management (Aviation)
Innocore (American Airlines) June 2012 - Present
American Airlines 2010 - 2012
Material In Motion May 2003 - January 2009
Material In Motion May 2003 - January 2009
Tri-Power Group, Inc January 2001 - January 2002
Spherion "Contract" Dell Corporation 2002 - 2002
Spherion - Dell Corporation 2002 - 2002
Tri-Power Group, Inc. "Contract" 2001 - 2002
3Com Corporation June 1996 - May 2000
3Com Corporation January 1996 - January 2000
Skills
Telecommunications, Troubleshooting, Networking, CRM, Hardware, Management, Project Management, Recruiting, Leadership
Education
De Anza/Foothill Community College
De Anza College
Computer Science
New Covenant Christian Center Pastoral Leadership
American Airlines November 2012 - Present
American Eagle Airlines 1986 - 2009
Skills
Sabre, Airlines, Flights, Aviation, Budget, Operations Management, Customer Service, Financial Analysis, Forecasting, Spanish, Microsoft Excel, Microsoft Office, Public Speaking, Public Relations, Aircraft, Airport Management, Airports, Budgets, Commercial Aviation, Contract Negotiation, Flight Safety, Negotiation, Program Management
Education
Dowling College 1985 — 1988
BS, Airway Science
Daniel Webster College 1983 — 1987
BS, Airway Science
Retired Operations Manager January 2013 - Present
CHC Helicopter March 2012 - January 2013
American Airlines October 1985 - March 2012
Skills
Aircraft, Airlines, Process Improvement, Flights, Team Building, Flight Planning, Helicopters, Airports, Airworthiness, Commercial Aviation, Aviation, Root Cause Analysis, Aviation Security, Flight Safety, Sabre, Transportation, Customer Service, Charter, Civil Aviation, Safety Management..., Change Management, Piloting, Business Planning, Operations Management, IATA, Avionics, Flight Training, Crew Resource Management, Logistics, Continuous Improvement, Air Traffic Control, CFI, Military, Aerospace, Airport Management, Airline Management, Human Factors, Maintenance & Repair, Ground Instructor, Aircraft Maintenance, Aeronautics
Education
Dallas County Community College
Associate of Arts and Sciences (AAS), Solar Energy Technology
American Airlines October 1987 - Present
American Airlines October 1987 - Present
American Airlines September 2000 - November 2011
American Airlines October 1998 - August 2000
Skills
Aerospace, Aircraft Maintenance, Aviation
Education
Dallas Baptist University 1982 — 1984
Bachelor's degree, Business Administration and Management, General
Mountain View College 1981 — 1982
Associate's degree, Aviation Technology
Whole Foods Market September 2011 - February 2015
SpikeSource August 2006 - October 2009
Bank of America March 2001 - April 2002
Bank of America March 2001 - April 2002
Southwest Airlines February 1994 - March 2001
American Airlines July 1991 - February 1994
Skills
SharePoint, SaaS, Customer Service, Management, Marketing, Event Planning, Salesforce.com, Start-ups, Leadership, Strategy, Sales
Education
De Anza College
Enrichment Courses
Foothill College 2002 — 2005
AS / License, Dental Assistant
San Jose City College 1984 — 1985
Certificate / License, Cosmetology
American Airlines June 2015 - Present
Dell (Pricing & Analytics) June 2014 - August 2014
The University of Texas at Austin January 2014 - May 2014
Styrax Apparels 2011 - 2013
Ethics Exports Pvt. Ltd. 2011 - 2012
Grail Research 2010 - 2011
Punj Lloyd Limited June 2009 - August 2010
Skills
EPC, Engineering, Business Strategy, Procurement, Project Control, Market Research, Project Estimation, New Business Development, Entrepreneurship, Project Planning, Energy, Project Management, Strategy, Business Development, Competitive Analysis
Education
The University of Texas at Austin 2013 — 2015
Master of Business Administration (MBA)
Thapar Institute of Engineering and Technology 2005 — 2009
Bachelor of Engineering (BE), Chemical Engineering
Delhi Public School - R. K. Puram 2003 — 2005
Amity International School, Noida
The University of Texas at Austin - Red McCombs School of Business
General Electric January 2011 - September 2014
American Airlines June 2010 - August 2010
Cargill May 2008 - December 2008
Skills
Solidworks, Minitab, Heat Transfer, CAD, Pro Engineer, ANSYS, Manufacturing, Finite Element Analysis, Project Engineering, Manufacturing..., Engineering Management, Six Sigma, Lean Manufacturing, Labview, Mechanical Engineering, Engineering, Design for Manufacturing
Education
University of Louisville 2013 — 2014
Master of Engineering (M.Eng.), Mechanical Engineering
Rensselaer Polytechnic Institute 2006 — 2010
Undergraduate, Mechanical Engineering
Technical University of Denmark 2009 — 2009
The Chinese University of Hong Kong 2009 — 2009
HMS November 2009 - Present
Carlson Restaurants August 2008 - August 2009
American Airlines May 2001 - July 2003
Blockbuster Video, Various Stores July 1995 - July 1997
Education
Dallas County Community College
Associates, Liberal Arts
University of North Texas
Bachelor of Arts, Sociology
American Airlines September 2014 - Present
Senior Care Centers Health and Rehabilitation March 2014 - Present
BravoTech / HollyFrontier Corporation March 2012 - December 2013
BravoTech / Aviall October 2010 - March 2012
Goodman Networks June 2008 - May 2010
Business Control Systems (BCS) / Texas Instruments December 2006 - April 2008
Sapphire/EDS/Bank of America August 2006 - December 2006
TekSystems/Murphy Oil July 2006 - July 2006
TekSystems/Citi April 2006 - July 2006
Ajilon /Alliance June 2005 - December 2005
Skills
CompTIA, Microsoft Certified..., MCITP, MCDST, VPN, Windows 7, XP, Troubleshooting, Software Installation, Windows Server, Active Directory, BMC Remedy, Printers, Computer Hardware, Hardware, Network Administration, System Administration, Dell Computers, Networking, Firewalls, CCNA, Help Desk Support, Windows XP, Software Documentation
Education
University of North Texas 1986 — 1994
Business Computer Information Systems
Dallas County Community College
American Airlines Federal Credit Union November 2012 - Present
AA Credit Union February 2008 - December 2012
AA Credit Union February 2003 - May 2006
American Airlines October 1989 - January 2003
Skills
Team Building, Strategic Planning, Sales, Management, Negotiation, Account Management, Business Strategy, Marketing Strategy, Contract Negotiation, Customer Satisfaction, Training, Aviation, Coaching, Operations Management, Commercial Aviation, Airlines, Vendor Management, CRM, Customer Service, Business Process..., Business Development, Sales Management, Banking, Process Improvement, Leadership Development, Team Leadership
Education
Dallas Baptist University 1984 — 1987
BS, Marketing
Mountain View College 1974 — 1978
Business
Intuitive Construction & Property Management LLC 2014 - Present
American Airlines September 1991 - Present
Skills
Aviation, Commercial Aviation, Flights, Airlines, Airports, Aircraft, Flight Safety, Piloting, Charter, Civil Aviation, Construction
Education
Daniel Webster College
American Airlines July 2008 - Present
American Airlines November 1998 - June 2000
American Airlines November 1990 - November 1998
Skills
Airlines, Aviation
Education
Dean College 1987 — 1989
Associate Degree, Business Administration
Glenwood September 2013 - Present
The Home Depot September 2012 - Present
American Airlines October 2005 - May 2011
American Airlines September 2005 - May 2011
American Airlines January 1991 - May 2011
GE August 1985 - April 1988
Skills
Microsoft Office, Aircraft, Aerospace, Microsoft Excel, Aviation, Microsoft Word, Windows, Customer Service, Aircraft Maintenance, Matlab, Avionics, Outlook, English, C, C++, Flights, Airlines, Research, Budgets, Military, Aeronautics, Airports, Inventory Management, Commercial Aviation, AOG, EASA, Component Services, Team Building, Management
Education
Daytona State College 1986 — 1988
Daytona Beach Community College
Deans List, Business Management; Business management
Olive Properties LLC May 2009 - Present
American Airlines July 1999 - Present
Education
Daniel Webster College 1986 — 1990
Bachelor of Science (BS), Aviation Management
Penske Corporation August 2003 - Present
American Airlines August 1995 - August 2003
Education
Wilmington University 1993 — 1996
Bachelor of Science (BS), Aviation/Airway Management and Operations
Delaware Technical and Community College-Stanton-Wilmington 1991 — 1993
Associate's degree, Aeronautical Science
American Airlines January 2006 - Present
American Airlines June 2009 - March 2010
Skills
Quality Assurance, Quality Center, Airlines, Test Planning, User Acceptance Testing, Software Quality..., Sabre, Regression Testing, Testing, SDLC, Test Cases, System Testing, Agile Methodologies
Education
Dallas County Community College 2012 — 2014
American Airlines July 2012 - Present
American Airlines April 2010 - July 2012
American Airlines February 2008 - July 2010
Skills
Team Building, Customer Service, Leadership, Event Planning, Training, Teamwork, Outlook, Management, Operations Management, Customer Satisfaction, Team Leadership, Program Management, Time Management, Analysis
Education
Dallas County Community College
English Composition
Elgin High School
Tarrant County College
Boeing December 2013 - Present
Boeing January 2009 - December 2013
American Airlines February 2000 - December 2008
Skills
Microsoft Excel, Microsoft Office, Microsoft Word, PowerPoint, Operations Management, Process Improvement, Visio, Access, Software Documentation, Program Management, Troubleshooting, MS Project, SharePoint, Team Leadership, Engineering, Aviation, Aerospace, Avionics, Requirements Analysis, Management, Microsoft Project, Aircraft Maintenance, Aircraft, Systems Engineering
Education
University of Phoenix 2006 — 2008
Master of Business Administration (M.B.A.), Business Administration and Management, General
Dallas Baptist University 1984 — 1988
Bachelor of Science (B.S.), Health and Physical Education/Fitness
American Airlines 2007 - Present
Danville Dist. 118 Middle/High School 2003 - 2007
PepsiCo - Quaker Oats 1978 - 2003
PepsiCo - Quaker Oats 1978 - 2003
Education
Danville Area Community College
Eastern Illinois University
American Airlines July 1988 - Present
Skills
Aviation, Airlines, Flights, Aircraft, Commercial Aviation, Airports, Flight Safety, Microsoft Office, Civil Aviation
Education
Air War College 2003 — 2003
Defense Language Institute 1984 — 1984
Norwegian Language and Literature
University of Miami 1970 — 1974
Bachelor's Degree, Secondary Education and Teaching
Lehigh Hanson 2008 - 2013
U.S. Department of Labor-Exceed Corporation October 2005 - February 2008
American Airlines May 1990 - June 2003
Sprint October 1986 - April 1990
U.S. Immigration and Naturalization April 1980 - May 1986
U.S. Air Force August 1974 - August 1980
Skills
Purchasing, Accounts Payable, Accounts Receivable, Payroll, Outlook, Inventory Management, Kronos, Budgets, Benefits Administration, Microsoft Excel, Human Resources, Interviews, Coaching and Counseling, Customer Service, Facilities Services, Contract Management, Employee Relations, JD Edwards, MS Office, Excel and..., Office Management, Supervisory Skills, Administration, Administrative...
Education
Delgado Community College 1982 — 1984
Associate of Science (A.S.), Criminal Justice and Corrections, 3.0
Delgado Community College 1980 — 1982
Associate of Arts (A.A.), Business Administration and Management, General, 3.0