Capitol Concierge Inc.
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Capitol Concierge Inc. Employees
Capitol Concierge Inc. July 2014 - Present
Capital Fitness - Xsport Fitness April 2013 - May 2014
Xsport Fitness July 2012 - April 2013
CVS Caremark Corporation July 2010 - 2012
Bally Total Fitness October 2007 - November 2010
Star Lounge and Ballroom 2009 - 2010
IMPAQ International March 2007 - September 2007
Vanguard Mortgage June 2006 - March 2007
The Exchange June 2004 - August 2005
Skills
Customer Service, Sales, Leadership, Retail, Strategic Planning, Training, Staff Development, Team Building, Coaching, Operations Management, Process Scheduler, Interviews, Team-oriented, Recruiting, Social Networking, Profit, Events Coordination, Multi-unit Retail..., Bilingual, Staff Management, Coaching Staff, Hiring Employees, Kronos Timekeeping, Promotions, Contract Auditing, Interviewing Skills, Multi-line Phone, Online Research, Engaging Speaker, Product Marketing, Events Security, Office Management, Problem Solving, Loan Processing, Fast Learner, Fast-paced, Energetic team player, Friendly Personality, Fundraisers, ELVISS, Phone Etiquette, Customer Retention, Customer Satisfaction, Customer Support, Customer Engagement, Store Operations, Loss Prevention, Leading Meetings, Organization Skills, Spanish Translation
Education
Pontificia Universidad Católica de Puerto Rico 1999 — 2001
Marketing and Business Communications
Juan Ponce de Leon H.S. 1996 — 1999
High School Diploma, Marketing
Capitol Concierge Inc. March 2015 - Present
Victoria's Secret June 2014 - Present
Luxottica Group September 2013 - June 2014
Luxottica Retail November 2012 - September 2013
Luxottica Retail February 2011 - October 2012
Starbucks March 2011 - February 2012
Skills
Loss Prevention, Store Management, Visual Merchandising, Retail Sales, Fashion, Profit, Driving Results, Inventory Control, New Store Development, Merchandise Planning, Associate Development, Multi-Unit Management, Sales, People Development, Customer Service, Recruiting, Product Knowledge, Store Operations, POS
Education
Aveda Institute-Lafayette 2010 — 2011
Cosmetology/Cosmetologist, General
Sowela Technical Community College 2008 — 2010
General Studies
Capitol Concierge Inc. June 2015 - Present
The St. Regis San Francisco March 2015 - June 2015
The Hilton San Francisco Union Square December 2013 - June 2015
LesConcierges January 2013 - November 2013
Translations.com September 2010 - January 2013
Cengage Learning January 2010 - September 2010
Cengage Learning April 2009 - December 2009
Cengage Learning August 2008 - April 2009
H&M June 2006 - August 2008
Tufts University Balch Arena Theatre January 2005 - May 2008
Skills
Leadership, Spanish, Editing, Customer Service, Sales, Proofreading, Copy Editing, Translation, Research, Software Localization, Linguistics, Cultural Sensitivity, CRM, Wordfast, CAT tools, Translation Memory, Public Relations, Event Management, Time Management, Management, Training, French, Customer Satisfaction, Social Media, International Relations, Social Networking
Education
Tufts University 2004 — 2008
Bachelor of Arts (B.A.), Spanish Language and Literature
Universidad Autónoma de Madrid 2006 — 2007
Coursework, Spanish
Hamden High School 2000 — 2004
Diploma, N/A
Capitol Concierge Inc. July 2015 - Present
Diesel November 2014 - Present
Michael Kors August 2012 - November 2014
Hyatt Hotels Corporation June 2008 - July 2012
Skills
Retail, Client Development, Customer Service, Hospitality Management, Sales Management, Customer Satisfaction, Sales Operations, Visual Merchandising, Training, Hospitality Industry, Hospitality, Sales, Employee Training, Microsoft Office, Hotel Management
Education
Morgan State University 2003 — 2008
Bachelor of Science (B.S.), Hospitality Administration/Management
Capitol Concierge Inc. May 2014 - Present
Harris Teeter November 2011 - May 2014
Auxiliary Services September 2005 - May 2010
Friendly's June 2006 - July 2009
Office of Learning Services February 2008 - March 2009
Skills
German, Customer Service, Research, Teaching, Time Management, Public Speaking, English, PowerPoint, Microsoft Office, Microsoft Word, Tutoring, Microsoft Excel, Literature, Classical Philosophy, Sociology, Theatre, Proofreading
Education
Middlebury College 2008 — 2011
MA, German
SUNY Oswego 2005 — 2010
BA, German
Shaker High School 2001 — 2005
Headfirst Summer Camps April 2015 - Present
Capitol Concierge Inc. April 2015 - Present
Buffalo Wild Wings January 2014 - June 2014
Camp Kids Place June 2013 - August 2013
The Falls Church July 2012 - July 2012
The Ammons January 2012 - June 2012
Creative Cauldron July 2010 - August 2010
US EPA June 2009 - August 2009
Skills
Working With Children, Organization Skills, Microsoft Office, Customer Service, Time Management, Leadership, Teaching, PowerPoint, Event Planning, Microsoft Word
Education
Radford University 2014 — 2018
Bachelor of Science (B.S.), Elementary Education and Teaching
JEB Stuart High School 2011 — 2014
Capitol Concierge Inc June 1995 - Present
Skadden Arps December 2007 - December 2007
Skills
Recruiting, Concierge Services, Hospitality Industry, Hospitality, Catering, Party Planing, Front Office, Customer Service, Hospitality Management, Rooms Division, Hotels, Customer Satisfaction, Resorts, Meeting Planning, Event Planning
Education
The Culinary Institute of America 1981 — 1982
AOS, Hospitality Industry
Ferguson Johnson Wealth Management October 2014 - Present
Capital One August 2013 - September 2014
DF Tax Services March 2013 - May 2014
Capitol Concierge Inc. August 2011 - August 2013
CVS Pharmacy June 2009 - August 2011
Skills
Microsoft Office(Word,..., Customer Service, Team Leadership, QuickBooks, Problem Solving, Leadership, Cash Management, Accounts Receivable, Accounting, Microsoft Office, Time Management, Sales, Outlook, Microsoft Excel
Education
George Mason University 2012 — 2015
Bachelor's Degree, Accounting, Senior
Capitol Concierge Inc. March 2015 - Present
starbucks December 2006 - April 2015
Centers for Medicare & Medicaid Services May 2014 - August 2014
Defense Contract Audit Agency February 2013 - June 2014
Executives & Virtual Office Suites, LLC July 2012 - August 2012
The Gazette June 2004 - July 2006
Camp Cool inc February 2002 - May 2006
Skills
Dreamweaver, Access, Web Development, Management, Microsoft Excel, Access Database, Microsoft Office, Computer Graphics Design, Software Project..., Office Administration, Reading Comprehension, Building Relationships, Telephone Skills, Data Entry, Editing, Visio, Critical Thinking, Team Leadership, Customer Satisfaction, Databases, Time Management, Leadership, Government, Marketing, Project Management, adobe pro, Strategic Hiring, Customer Service, Premiere, Public Speaking, Training, Event Planning
Education
University of Baltimore 2012 — 2015
Bachelor's Degree, Human Resources Management/Personnel Administration, General
Montgomery College 2007 — 2011
Associate of Arts and Sciences (A.A.S.), Computer Application
Paint Branch High School 2004 — 2007
High School/Secondary Diploma Programs
Capitol Concierge Inc. April 2015 - Present
LesConcierges July 2014 - April 2015
LesConcierges December 2013 - October 2014
LesConcierges April 2013 - December 2013
LesConcierges January 2013 - July 2013
LesConcierges October 2011 - January 2013
LesConcierges April 2011 - September 2011
Fairmont Heritage Place, Ghirardelli Square April 2008 - March 2011
Skills
Customer Service, Office Management, Project Management, Strategic Planning, Employee Training, Program Management, Operations Management, Team Building, Leadership Development, Reporting & Analysis, Performance Improvement, Management, Customer Satisfaction, Leadership, Account Management, Time Management, Hospitality, Training, Event Planning, Event Management
Education
University of San Francisco 2005 — 2007
San Joaquin Delta College 2003 — 2004
Associate of Arts and Sciences (AAS)
Universidad Autónoma de Guadalajara
Office of Home and Hospital Teaching, Prince Georges County Public Schools October 2013 - Present
District Realty Services September 2012 - March 2013
Capitol Concierge Inc. April 2009 - April 2012
Maryland General Assembly January 2011 - April 2011
Weichert, Realtors August 2007 - August 2010
Skills
Policy Analysis, Public Speaking, Community Outreach, Data Analysis, Research, Legal Research, Strategic Planning, Litigation, Project Management, Event Planning, Editing, Analysis, Program Development, Politics, Government, Microsoft Office, Program Management
Education
University of Maryland University College 2015 — 2016
Master of Science (M.S.), Accounting and Finance
University of Maryland College Park 2008 — 2012
Bachelor of Arts (B.A.), Government and Politics/English
Governor's Office of Crime Control & Prevention May 2014 - Present
Capitol Concierge Inc. February 2012 - August 2014
Law Offices of Robert Wagman February 2013 - June 2013
Maryland State’s Attorney’s Office August 2012 - February 2013
Department of Social Services February 2011 - February 2012
National Center For Children & Families July 2008 - May 2011
Social Security Administration May 2010 - September 2010
Skills
Non-profit Leadership, Mentoring, Non-profit Volunteer, Volunteer Training, Microsoft Office, Social Media
Education
University of Maryland College Park 2011 — 2014
Bachelor's Degree, Psychology/ Criminology & Criminal Justice
Montgomery College 2009 — 2011
Associate of Arts (A.A.), General Studies
Andeo Group LLC August 2015 - Present
Distinctive Health Care July 2013 - Present
Capitol Concierge Inc. September 2014 - March 2015
Premier Concierge February 2012 - June 2013
ECOMPEX, Inc. October 2009 - January 2011
Long and Foster April 2008 - January 2009
Skills
Cognitive Psychology, Scanners, iTunes, iPod, Statistics, Social Psychology, Sociology, Psychology, Organizational Behavior, Child Development, Social Sciences, Google Docs, Gmail, Literature Reviews, Academia, Interdisciplinary..., Applied Behavior..., Theory, Academic Writing, Microsoft Office 2003, Scientific Writing, Research Projects, Experimental Design, Pediatric Psychology, One On One, Medication Reminders, PowerPoint development, Marketing Support, Excels, Family Care, Statistical Data..., Skin, Participation, Developmental..., Symptom Management, Cpr Certified, Hospitals, Intakes, Photoshop Elements, Scrapbooking, Zumba, Clerical Work, Multi-line Phone, Compassion, Progress Notes, Conducting Interviews, Behavioral Problems, Employee Wellness, Triathlon, Charity Work
Education
Kaplan University 2012 — 2014
Bachelor of Science (B.S.), Psychology (Child Development), 3.3 GPA
Everest College-Arlington 2008 — 2010
Associate's degree, Paralegal
Capitol Concierge Inc. May 2015 - Present
LesConcierges January 2013 - April 2015
Meyer Family January 2012 - December 2012
The Ranch at Rock Creek June 2011 - August 2011
Borders May 2009 - August 2010
San Jose Unified School District January 2009 - May 2010
Adanac Fire Protection January 2008 - November 2008
Skills
Microsoft Excel, PowerPoint, Customer Service, Research, Customer Satisfaction, Event Planning, Hospitality, Event Management, Social Media, Salesforce.com, Microsoft Office, Cross-cultural..., French, Microsoft Word, Project Management, Public Speaking, Executive..., Google Suite, Organizational..., Organizational..., Task Management, Adventure Travel, Working With Children
Education
Uppsala University 2010 — 2011
Sonoma State University 2003 — 2008
Bachelor of Arts (BA)
Cater2.me September 2014 - Present
Jerk At Nite Incorporated. January 2014 - Present
DC Department of Health (DOH) June 2013 - Present
Higher Achievement October 2012 - Present
DC Department of Health (DOH) May 2013 - October 2013
Howard University August 2009 - May 2013
Capitol Concierge Inc. May 2010 - January 2012
CareFirst BlueCross BlueShield 2012 - 2012
Wellington Regional Medical Center May 2011 - August 2011
Skills
Public Speaking, Community Outreach, Photography, Microsoft Word, Research, Microsoft Office, Social Entrepreneurship, Event Planning, Data Analysis, Facebook, PowerPoint, Social Media, Digital Photography, Social Networking, Leadership
Education
Howard University 2009 — 2014
Bachelor of Health Science, Physical Therapy/Therapist
Capitol Concierge Inc. December 2012 - Present
Pretty Penni Party Boutique October 2009 - Present
Long and Foster Real Estate January 2007 - August 2013
Jenn-Kans January 2008 - February 2012
Ladies First Inc. October 2006 - January 2008
Honeywell February 2000 - October 2006
Skills
Executive..., Event Management, Customer Service, Direct Sales, Meeting Planning, Parties, Wedding Planning, Event Planning, Corporate Events, Trade Shows, Live Events, Festivals, Weddings, Fundraisers, Social Media Marketing, Fundraising, Social Networking, Real Estate, Social Media, Marketing
Education
Prince George's Community College
Associate's degree, Computer and Information Systems Security/Information Assurance
Capitol Concierge Inc. July 2014 - Present
Whole Foods Market September 2013 - May 2014
Skills
Marketing Communications, Customer Service, Graphic Design, Photoshop, Photography
Education
Howard University 2011 — 2015
Communications and Culture
Boys' Latin School of Maryland 2005 — 2011