CenturyLink (Formerly Qwest)
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CenturyLink (Formerly Qwest) Employees
Amazon December 2014 - Present
TekDry, LLC January 2014 - Present
CenturyLink November 2013 - December 2014
Movearoo August 2011 - December 2014
CenturyLink (formerly Qwest) June 2011 - November 2013
Qwest Communications June 2008 - May 2011
Best Buy January 2007 - June 2008
Best Buy August 2004 - January 2007
Best Buy June 2004 - August 2004
Best Buy June 2003 - June 2004
Skills
Strategic Partnerships, Cross-functional Team..., Competitive Analysis, Strategy, Product Management, New Business Development, Business Development, Strategic Planning, Contract Negotiation, Retail, Marketing, Management, Sales, Sales Operations, Customer Retention, B2B, Sales Management, Advertising, Product Marketing, Training, Account Management, Salesforce.com, Vendor Management, Telecommunications, Solution Selling, Leadership, Direct Sales, Team Management, Customer Experience, Customer Satisfaction, CRM, P&L Management, Forecasting, Call Centers, Multi-channel Marketing, Go-to-market Strategy, Digital Marketing, Marketing Strategy, Brand Management, Start-ups, Online Advertising, Direct Marketing, SEO, PPC Bid Management, Integrated Marketing, Market Research, Agile Methodologies, Business Strategy, Product Development, Project Management
Education
University of Denver - Daniels College of Business 2011 — 2013
Executive MBA
University of Minnesota - Carlson School of Management 2001 — 2005
Bachelors of Business Science, Marketing
Minnesota Department of Transportation May 2015 - Present
C. Fowler & Associates 2014 - 2014
CenturyLink (formerly Qwest) 2008 - 2012
Qwest 2006 - 2008
Qwest 2005 - 2005
Qwest 2003 - 2005
ComEd 2002 - 2002
City of Ottumwa 1997 - 1998
Skills
Telecommunications, Call Centers, Billing Systems, Telephony, Invoicing, Customer Experience, GIS, Sales, Utility Industry, Managing Database, Data Analysis, Training, Project Planning, Analysis, Microsoft Office, Team Building, Team Leadership, Troubleshooting, Customer Satisfaction, Customer Retention, Process Improvement, Salesforce.com, Account Management, Negotiation, Time Management, Cross-functional Team..., Budgets, Forecasting, Leadership, Customer Service, Sales Operations, Inventory Management, Project Management, Vendor Management, Management, Sales Process, Program Management, Networking, Teamwork, Business Development, Process Scheduler, Strategic Planning, Public Speaking, Operations Management, Pricing, Contract Management, Direct Sales, Coaching, Sales Management, PowerPoint
Education
Iowa State University 1998 — 2002
Bachelor of Science (B.S.), Community & Regional Planning
University of Iowa 1996 — 1998
Geography
Indian Hills Community College 1994 — 1995
Arts & Sciences
Charter Communications 2012 - Present
American Traffic Solutions 2011 - 2011
CenturyLink (formerly Qwest) 2010 - 2011
CenturyLink Business (formerly Qwest) 2001 - 2010
CenturyLink (formerly Qwest, formerly US West Interprise) 1998 - 2001
Ernst & Young 1996 - 1998
Resort Data Processing 1991 - 1994
Skills
Product Development, Product Management, Strategic Partnerships, Business Strategy, New Business Development, Marketing Strategy, Product Marketing, Commercial Negotiations, Telecommunications, B2B Marketing, B2C marketing, PMO, Program Management, Wireless, Cloud Computing, Strategic Planning, Negotiation, Business Development, Cable Television, VoIP, Strategy, Go-to-market Strategy, Integration, Mergers & Acquisitions, Management, Vendor Management, Leadership, Security, IP, Mobile Devices, Cross-functional Team..., Managed Services, Start-ups, SIP
Education
University of Colorado Boulder 1994 — 1996
MBA
University of Arizona 1986 — 1990
BSBA
CenturyLink (Formerly Qwest) April 2015 - Present
CenturyLink July 2014 - April 2015
Deschutes Brewery June 2006 - July 2014
Skills
Leadership, Marketing, Microsoft Office, PowerPoint, Social Media Marketing, Project Planning, Product Promotion, Interpersonal..., Emotional Intelligence, Internal Communications, Microsoft Word, Microsoft Publisher
Education
Oregon State University-Cascades 2012 — 2014
Bachelor of Science (B.S.), Business Administration and Management, General, 3.61
Independent Contractor October 2012 - Present
CenturyLink (formerly Qwest) May 2008 - October 2012
Qwest October 2003 - April 2008
23airmail online advertising agency March 2002 - June 2003
Qwest Communications September 2000 - October 2001
Quark January 1995 - September 2000
Antarctic Support Associates August 1997 - February 1998
Skills
Email Marketing, Product Marketing, Strategy, Online Marketing, Product Management, Online Advertising, Cross-functional Team..., Analytics, E-commerce, Marketing, Advertising, Strategic Partnerships, Management, Vendor Management, Telecommunications, Database Marketing, SEO, Digital Marketing, Program Management, Strategic Planning, Sales Operations, SEM, Project Management, B2B, PPC, User Experience, Integration, Interactive Marketing, CRM, Segmentation, Digital Strategy, Start-ups, Product Development, Omniture, Competitive Analysis, Primavera P6
Education
Colorado State University 2013 — 2014
Project Management Certificate Program
Creighton University 1987 — 1991
B.A., Journalism / Public Relations
University of Colorado Denver 1998 — 2003
M.S., International Business (Int'l MBA)
George Washington H.S. 1987 — 1991
ACI Worldwide 2011 - Present
ISD Corporation, Acquired by ACI Worldwide (March 2011) 2009 - 2011
ISD Corporation, Acquired by ACI Worldwide (March 2011) 2004 - 2009
Computer Products & Resources, Inc. 2002 - 2004
CenturyLink (Formerly Qwest) 1999 - 2002
Verizon Wireless 1996 - 1998
Verizon Wireless 1994 - 1996
Verizon Wireless 1993 - 1994
Skills
Solution Selling, SaaS, Salesforce.com, CRM, Direct Sales, Payments, Account Management, Payment Card Processing, Payment Systems, Mobile Payments, Electronic Payments, Debit Cards, PA-DSS, PCI-DSS, Payment Industry, Contract Negotiation, Business Analysis, Management, PCI DSS, Strategy, Enterprise Software, Selling, Sales, Leadership, Sales Management, Business Development, Cloud Computing, Strategic Planning
Education
Aquinas College
Masters Degree, Master of Management
Michigan State University
Bachelor of Arts, Major in Advertising
CenturyLink (Formerly Qwest) 2011 - Present
Qwest 1999 - 2011
MCI 1982 - 1999
Skills
Managed Services, Co-location, Unified Communications, SIP Trunking, Solution Selling, MPLS, Ethernet, Telephony, VoIP, Hosted Services, Strategy, Long Distance, Sales Engineering, WAN, Telecommunications, IP, SIP
Education
Miami University
B.S. Business, Finance
SRC January 2004 - Present
CenturyLink (Formerly Qwest) September 2001 - June 2013
TelePacific Communications May 2007 - July 2008
Qwest January 1998 - January 2005
Time Warner Telecom January 1995 - March 1998
U S WEST Advanced Technologies June 1991 - March 1995
Bell Labs, MCI, Echostar 1988 - 1991
Astrum Satellite Systems 1981 - 1988
Western Electric 1978 - 1981
Skills
Systems Engineering, Solution Architecture, Telecommunications, Mergers, Contract Negotiation, SOA, Software Development, Business Analysis, System Architecture, Integration, IT Strategy, Enterprise Architecture, Disaster Recovery, Mergers & Acquisitions, Management, Web Services, PMP, Vendor Management, Program Management, Agile Methodologies, Software Documentation, SDLC, Strategy, Networking, Enterprise Software, Team Leadership, Unix, Communication Skills, Cloud Computing
Education
University of Colorado at Boulder 1993 — 1996
M.S., Telecommunications
University of Colorado at Denver 1989 — 1991
M.S. Electrical Engineering, Electrical Engineering and Computer Science
University of Colorado at Denver 1981 — 1987
B.S., Electrical Engineering
Electronics Technical Institute 1976 — 1977
Electronics Technologist, Digital and Analog Electronics
CenturyLink February 2014 - Present
Trader Joe's March 2012 - January 2014
CenturyLink (Formerly Qwest) June 2007 - June 2011
Happi Home Solutions, LLC October 2000 - June 2007
The Pizza Shop on Northwest, LLC June 2005 - April 2007
PARSONS BRINCKERHOFF, INC. August 1998 - February 2002
Skills
Scheduling, Public Speaking, Microsoft Office, Problem Solving, Writing, Team Building, Excel, PowerPoint, Event Planning, Word, Team Leadership, Employee Relations, Microsoft Word, Microsoft Excel, Inventory Management, Customer Service, Marketing, Project Management
Education
University of Colorado at Denver 1996 — 1998
Bachelor of Arts, Psychology
Technische Universität Dresden 1995 — 1995
German Language & Culture
The Ohio State University 1992 — 1995
Psychology/Zoology
Raytheon July 2012 - Present
324th Tactical Psychological Operations Company April 2008 - Present
Savvis (A CenturyLink Company) January 2012 - July 2012
CenturyLink (Formerly Qwest) February 2007 - January 2012
324th PSYOP CO September 2010 - August 2011
324th Tactical Psychological Operations Company February 2008 - March 2008
324th Tactical Psychological Operations Company July 2006 - October 2007
Ameriquest Mortgage January 2005 - August 2007
ComputorEdge Magazine June 2000 - July 2004
Metrex Research Corp. November 1998 - June 2000
Skills
Security Clearance, Team Building, Integration, Data Center, Troubleshooting, Windows Server, Red Hat Linux, Information Assurance, Physical Security, Psychological Operations, Military Experience, Customer Service, Strategic Planning, Capacity Planning, Humanitarian Assistance, Domain Management, SUSE, HP-UX, HP Proliant, Dell PowerEdge Servers, Dell PowerVault, Cisco Routers, Intelligence Analysis, Military, Security, Leadership, Intelligence, System Administration, Suse, Operating Systems, Technical Support, Servers, Analysis, Firewalls, Help Desk Support, Disaster Recovery, Access
Education
Metropolitan State University of Denver 2003 — 2005
XO Communications January 2013 - Present
Znode Inc 2012 - 2013
Earthlink Business 2009 - 2011
Paetec, now Windstream 2007 - 2009
CenturyLink, formerly Qwest 2004 - 2006
Advant-e (Edict Systems) 2002 - 2003
Axway, formerly Cyclone Commerce January 2001 - December 2001
bTrade 2000 - 2001
Sterling Commerce, now an IBM Company 1997 - 2000
AT&T 1991 - 1997
Skills
Cloud Computing, Solution Selling, VoIP, Unified Communications, MPLS, SIP Trunking, Enterprise Software, Ethernet, Direct Sales, Network Design, Network Security, Managed Hosting, Unified Messaging, SaaS, Storage Virtualization, Managed Services, Business Continuity, Application Hosting, Contract Negotiations, Sales Funnel Management, IP Networking, Hosted IVR/Call Centers, Colocation, High Energy Level, Global Account..., IT Infrastructure...
Education
Eastern Michigan University
Edsel Ford HS Dearborn, MI
Independent Marketing Consultant April 2015 - Present
IIX December 2014 - April 2015
CenturyLink January 2014 - July 2014
savvisdirect (part of CenturyLink) January 2012 - January 2014
CenturyLink (formerly Qwest) October 2006 - February 2012
OnFiber Communications November 2005 - September 2006
Level 3 Communications April 2004 - November 2005
MarketRace July 2002 - April 2004
Qwest (now CenturyLink) August 1997 - May 2002
Sprint August 1995 - August 1997
Skills
Product Marketing, SaaS, Strategy, Go-to-market Strategy, Product Management, Digital Marketing, Solution Selling, Strategic Partnerships, Marketing Strategy, Multi-channel Marketing, Demand Generation, Sales Enablement, Cloud Computing, Social Media Marketing, Managed Services, Channel Partners, Social Marketing, Competitive Analysis, Telecommunications, Cross-functional Team..., Lead Generation, Channel, B2B
Education
University of Texas - Dallas
MS, Marketing
University of Mississippi 1985 — 1989
BBA, Managerial Finance, Banking
CenturyLink Investment Management September 2014 - Present
CenturyLink May 2013 - September 2014
CenturyLink September 2008 - May 2013
CenturyLink (formerly Qwest) September 2007 - September 2008
Snelling Personnel May 2006 - September 2007
Renaissance Worldwide February 2001 - May 2001
CenturyLink (formerly Qwest) September 1997 - December 2000
Skills
Accounting, US GAAP, General Ledger, International Accounting, Variance Analysis, Business Process..., Excel, Macro, Microsoft Excel, Account Reconciliation, Auditing, Cash Flow, Financial Reporting, Analysis, Internal Audit, Internal Controls
Education
Regis University 1994 — 1997
MBA, Accounting
Penn State University 1979 — 1982
BS, Finance
CenturyLink April 2014 - Present
R3 Management August 2011 - Present
CenturyLink-Formerly Qwest April 2011 - April 2014
Qwest Communications February 2005 - April 2011
Qwest Communications May 2002 - February 2005
Qwest Communications January 2001 - May 2002
Qwest Communications September 1999 - January 2001
South Valley Drywall May 1997 - September 1999
Skills
MBA, Budget Management, Budget Development, Facilities Management, Data Center, Lease Review, Corporate Real Estate, Construction Management, Real Estate Broker, Telecommunications, Process Development, Process Improvement, Team Leadership, Business Strategy, Financial Analysis, Hosting, Contract Negotiations, Strategic Planning, Property Management, Personnel Development, QR codes, Project Management, Leases, Contract Negotiation, Budgets, Management, Real Estate, Leadership, Business Planning, Forecasting, Due Diligence, Executive Management, Finance, Portfolio Management, Customer Satisfaction, Direct Sales, Lease Administration, Contract Management, Lease Negotiations, Investment Properties, Sales Operations, Location Intelligence, Acquisitions, Tenant, Vendor Management, Construction, Disposition, Property, Process Simulation, Real Estate Transactions
Education
University of Minnesota-Duluth 2005 — 2007
Masters, MBA
University of Wisconsin-Stout 1994 — 1997
Bachelor, Construction Management
Plainview High School, Plainview, MN
Sprint Nextel April 2011 - Present
Sprint 2011 - Present
Qwest September 2008 - April 2011
Qwest Communications 2008 - April 2011
CenturyLink Formerly Qwest 2008 - 2011
XM Satellite Radio 2002 - 2008
Sirius XM Radio Inc. (formerly XM Satellite Radio Inc.) 2002 - 2008
SIRIUS XM Radio, In. 2002 - 2008
Comcast 2000 - 2002
Comcast 1988 - 2000
Skills
Mergers, Strategic Planning, New Business Development, SEC filings, Financial Reporting, Budgets, Strategy, Management, Business Planning, Management Consulting, Sarbanes-Oxley Act, Corporate Finance, Consolidation, Executive Management, Investor Relations, Mergers & Acquisitions, Financial Analysis, Risk Management, Forecasting, Cash Management, Valuation, Leadership, Negotiation, Auditing, Private Equity, Start-ups, Finance, Business Process..., Internal Audit, Financial Accounting, Strategic Partnerships, Financial Modeling, Financial Audits, Managerial Finance, Internal Controls, Acquisition Integration, Pricing, Capital Budgeting, Strategic Financial..., Restructuring, Revenue Recognition, US GAAP, Accounting, GAAP, Due Diligence, Sarbanes-Oxley, Variance Analysis, Cash Flow, Process Improvement, Tax
Education
Duke University - The Fuqua School of Business 2010 — 2011
Executive International MBA
Berlitz 2000 — 2002
French, Spanish
Harvard Business School 1996 — 1997
Advanced Management Program
Arizona State University 1976 — 1978
B.S., Accounting
Charles Schwab August 2011 - Present
CenturyLink (formerly Qwest) August 2007 - October 2011
Tagawa Greenhouses, Inc May 2003 - August 2007
First Data Corporation January 2000 - January 2001
US West January 1997 - January 1999
Skills
Advertising, Direct Marketing, Microsoft Excel, PowerPoint, Telecommunications, Product Marketing, Strategic Partnerships, Direct Mail, Strategy, Program Management, Marketing, Marketing Communications, Leadership, Integrated Marketing, Project Management
Education
Art Institute of Colorado
Advertising Design, Communications, Marketing Design, Graphics
Augustana College
Bachelor of Arts
IBM Global Business Process Services April 2015 - Present
CenturyLink (Formerly Qwest) February 2011 - April 2015
PNC BANK January 2007 - December 2010
PNC Bank January 2001 - January 2007
PNC Bank January 1998 - January 2001
Skills
Access, Unix, Active Directory, Call Center, Process Improvement, Microsoft SQL Server, Windows Server, Technical Documentation, Troubleshooting, Problem Solving, Problem Analysis, Root Cause Analysis, Programming, Business Process..., Quality Assurance
Education
DeVry University 1999 — 2001
B.S, Information Technology/Client-Server
Miami University 1984 — 1988
B.S, Applied Science/Systems Analysis
Verizon Wireless November 2014 - Present
Spliced Ego December 2012 - Present
Verizon Wireless 2012 - Present
CenturyLink (Formerly Qwest) June 2010 - August 2010
Skills
Social Media, Microsoft Office, Networking, Microsoft Excel, Project Management, Microsoft Access, XAML, C#, Systems Analysis, Advertising, SharePoint, Facebook, Access, Team Leadership, Business Analysis
Education
University of Arkansas at Little Rock 2013 — 2017
Master of Science (MS), Management Information Systems, General
Arkansas Fashion School 2014 — 2016
Fashion/Apparel Design
University of Arkansas at Little Rock 2007 — 2012
BBA, Management Information Systems
CenturyLink formerly Qwest December 2011 - Present
Qwest July 2010 - September 2011
Qwest January 2009 - July 2010
Education
Cornish College of the Arts
Mariner High School
Shoreline Community College
Unleash Your Sales DNA September 1998 - Present
American Association of Inside Sales Professionals August 2012 - Present
Revana March 2013 - July 2014
KPMG 1997 - 1997
CenturyLink (formerly Qwest) 1972 - 1997
Skills
Sales Management, Selling Skills, Business Development, Leadership, Business Coaching, Call Centers, Sales Operations, Call Center, Sales, Inside Sales, Hiring Practices, Management, Selling, Training, Start-ups, Team Building, B2B, Strategic Planning, Entrepreneurship, Customer Retention, Product Marketing, CRM, Marketing Strategy, Enterprise Software, Account Management, Strategic Partnerships, Sales Process, Small Business, Leadership Development, Sales Training, Customer Service, Product Management, Lead Generation, Solution Selling, Project Management, Employee Training, Personal Development, Customer Satisfaction, Cold Calling, Sales Call Reluctance..., Performance Management, Advertising, Interviews, Salesforce.com, Telecommunications, Sales Call Reluctance..., Hiring, Integration, Sales Presentations, Analysis
Education
University of Iowa
BA, Spanish and French
University of Virginia - Darden Graduate School of Business Administration
Sales Management - Sales Compensation Design
Private Consulting June 2013 - Present
CenturyLink (Formerly Qwest) January 2012 - May 2013
Ford Direct January 2010 - May 2011
CenturyLink (Formerly Qwest) November 2007 - January 2009
Monster Government Solutions August 2005 - August 2006
America Online October 1999 - August 2005
Princeton Information January 1997 - October 1999
Qwest Communications/U S West June 1990 - January 1997
Skills
Internet Services, Vendor Management, Program Management, Cross-functional Team..., Agile Methodologies, Project Management, Product Management, Strategy, Product Development, SDLC, Enterprise Software, Quality Assurance, Team Leadership, Requirements Gathering, Management, Leadership, Customer Service, Software Development, Analysis, CRM, Relationship Management, Business Development, Telecommunications, Testing, IT Management, Quality Center, Web Applications, Java, Brand Management, Web Content Management, Web Services, Personnel Management, Retail Category..., Flash Animation, Risk Assessment, Mitigation
Education
University of Denver 1992 — 1996
Bachelor of Science (BS), Business Marketing, 4.0
McNeese State University 1970 — 1973
none, moved to University of Denver, Denver, CO, Medical Techology
CenturyLink 2014 - Present
CenturyLink 2012 - 2014
CenturyLink (Formerly Qwest) 2011 - 2012
CenturyLink (Formerly Qwest) 2005 - 2011
CenturyLink (Formerly Qwest) 2002 - 2005
Fujitsu IT Consulting 2000 - 2002
Checks Unlimited / Born Consulting 1998 - 2000
C3 Consulting 1996 - 1998
Skills
IT Management, Software Project..., Program Management, Scrum, Business Process, Requirements Gathering, SDLC, CMMI, Integration, PMO, Vendor Management, Requirements Analysis, Mergers & Acquisitions, Agile & Waterfall..., PMP, IT Consulting, Telecommunications, Enterprise Architecture, Business Analysis, Business Process..., Manufacturing, Transportation
Education
Regis University 2002 — 2004
Master of Science - Computer Information Systsems: Management of Technologies Certificate, Information Technology
Wayland Baptist University 1982 — 1986
Bachelor of Business Administration (BBA), Accounting and Business/Management
CenturyLink (Formerly Qwest) 2015 - Present
IPacesetter Call Center May 2015 - August 2015
Revana August 2013 - May 2015
US Army April 1997 - September 1999
Skills
Sales, Leadership, Team Building, Sales Management, Customer Service, Account Management, Training, Coaching, Customer Satisfaction, Cold Calling, Public Speaking, Marketing Strategy, Social Media Marketing, Project Management, Direct Sales, Call Centers, Call Center, Cruises, Leisure Travel, Business Travel, Customer Experience, Technical Recruiting, Social Networking, Leadership Development, Communication,, Listening, Management, Team Leadership, Event Planning, Microsoft Office, Marketing, Strategic Planning, Social Media
Education
Cambridge College 2000 — 2004
Bachelor of Business Administration (B.B.A.), Business Administration, Management and Operations
Cambridge College 1999 — 2004
Bachelor of Applied Science (BASc), Business Administration and Management, General, 3.7
Capital One October 2014 - Present
CenturyLink (Formerly Qwest) March 2011 - February 2013
McDonald's Corporation June 2004 - June 2009
Skills
Credit Cards, Financial Analysis, Customer Service, Financial Services, Billing Systems, Phone Etiquette, Microsoft Office, Microsoft Word, Outlook, Call Centers, Team Leadership, Microsoft Excel, Communication, Management
Education
University of South Dakota- School of Education 2004 — 2006
Psychology/Alcohol Drug Studies
Vermillion high school 1994 — 1998
1998 diplom
CenturyLink (Formely QWEST, US WEST) March 2002 - August 2015
CenturyLink (Formerly Qwest) 1988 - 2015
CenturyLink (Formerly Qwest) 1988 - 2015
US West & QWEST March 1999 - March 2002
Skills
Management, Customer Satisfaction, Leadership..., Customer Retention, Customer Loyalty, Salesforce.com, Strategic Leadership, Strategic Planning, Sales Process, Marketing, Sales Management, Accountability, Managed Services, Unified Communications, Telecommunications, VoIP, Direct Sales, Solution Selling, Cloud Computing, SIP, MPLS, Telephony, Call Centers, Coaching, Ethernet, Contract Negotiation, Team Building, Cloud Applications, Private Cloud, Cloud, Technology Needs..., Data Center
Education
University of Arizona
BS Business Administration, Personnel Mgmt
CenturyLink (Formerly Qwest) June 2013 - Present
CenturyLink (Formerly Qwest) April 2011 - June 2013
QWEST COMMUNICATIONS CORP January 2010 - April 2011
QWEST COMMUNICATIONS September 2007 - January 2010
JPMorgan Chase & Co. September 2005 - September 2007
Skills
Project Management, Operations Management, Communication, Service Optimization, Vendor Management, Financial Analysis, Logistics Management, Process Efficiency, Trend Analysis
Education
University of Illinois at Urbana-Champaign 1999 — 2003
Bachelor's degree, Political Science and Government
PGi March 2007 - Present
Hewlett Packard 2005 - 2007
Eagle Consulting (formerly Chande Consulting LLC) 2002 - 2007
Colorado Lottery October 2003 - February 2004
Centurylink (Formerly Qwest) 2001 - 2002
Skills
ITIL, SDLC, Management, Cross-functional Team..., Enterprise Software, Professional Services, Program Management, PMO, Telecommunications, Project Planning, Resource Management, IT Service Management, SaaS, Software Development, Outsourcing, Vendor Management, Integration, ERP, Data Center, Databases, IT Strategy, Cloud Computing, Business Analysis, Disaster Recovery, Process Development, Application Development, SharePoint, Solutions Development, PMI, PMP, Process Improvement, Business Intelligence, Hardware, Architectures, CMM, SOA, Strategic Planning, SOX, Agile, Agile Project Management, CRM, Agile Methodologies
Education
Syracuse University 1981 — 1985
BS, Geology / Computer Engineering
University of Phoenix 1995 — 1997
MSCIS, Computer Information Systems
Host My Rental August 2012 - Present
Sprint January 2013 - February 2015
CenturyLink Business for Enterprise January 2012 - December 2012
AT&T June 2011 - January 2012
Level 3 Communications September 2008 - June 2011
CenturyLink (Formerly Qwest) December 2004 - November 2007
Skills
Enterprise Software, Managed Services, Co-location, Unified Communications, Solution Selling, Enterprise Architecture, Emerging Technologies, MPLS, VoIP, Cloud Computing, Enterprise IT..., Data Center, SaaS, Cisco Technologies, Enterprise IT Strategy, Professional Services, Telecommunications, Wireless, Strategy, Salesforce.com, Disaster Recovery, Security, Sales Operations, IP, Strategic Partnerships, WAN
Education
Arizona State University 2010 — 2015
Bachelor of Science, Business
Verizon Wireless June 2000 - Present
GTE/Verizon September 1996 - May 2000
CenturyLink (Formerly Qwest) February 1994 - August 1996
Skills
Sales, Sales Management, Sales Operations, Regional Planning, Regional Development, Team Leadership, Leadership Development, Cross-functional Team..., Higher Education, Customer Experience, Telecommunications, Networking
Education
Bradley University 1990 — 1994
Bachelor of Science (B.S.), Business, Management, Marketing, and Related Support Services, 3.9
Verizon May 2005 - Present
DRS 2011 - October 2011
Kratos Defense and Security Solutions 2002 - 2005
Personify Corp 2001 - 2002
Cisco 2000 - 2001
CenturyLink (Formerly Qwest) 1999 - 2000
Education
Florida Institute of Technology 2007 — 2010
Masters Degree
Strayer University
Bachelor's Degree
CenturyLink 2012 - 2015
CenturyLink (Formerly Qwest) 2010 - 2012
CenturyLink (Formerly Qwest) 2009 - 2010
CenturyLink (Formerly Qwest) 2003 - 2009
Skills
Employee Engagement, Management, Problem Solving, Lead Generation, Team Leadership, Rewards Programs, Change Management, Employee Referral..., Referral Marketing, Call Center..., Lead Management, Incentive Programs, CRM, Award Programs, Vendor Relationship..., Mentoring, Program Management, Strategy, Cross-functional Team..., Sales, Training, Telecommunications, Vendor Management, Call Centers, Project Management, Consultative Selling, Sales Management, Wireless
Education
Arizona State University
Bachelor of Science (BS)
Volant Properties LLC 2010 - Present
CenturyLink (Formerly Qwest) 1978 - 2011
Skills
Residential Homes, Investment Properties, Foreclosures, Property, Rentals, Real Estate Development, Relocation, Telecommunications, Vendor Management, Ethernet, Loans, Selling, Commercial Real Estate, Telephony, Wireless, Landlord/Tenant Matters, Residential Investment..., Home Remodeling, Management
Education
Arizona State University
Air National Guard February 2008 - December 2014
Air National Guard June 2000 - January 2008
CenturyLink (Formerly Qwest) June 2000 - March 2004
Skills
Information Assurance..., Network+ - Certificate..., Security+ - ..., Microsoft System..., Microsoft Certified..., Certified Information..., Operation Information..., Project Management, Project Planning, Process Improvement, Quality Assurance, Quality Control, Analysis, Data Analysis, Blueprint Reading, Budgets, Team Building
Education
University of Maryland University College 2014 — 2017
Bachelor’s Degree, Network & Cyber Security/Information Manger
NG Professional Educational Center, Little Rock, AR 2008 — 2014
Certifications of Network/Information Technology, Cyber Networks and Information Systems Security/Information Assurance
Strayer University 2006 — 2008
Bachelor’s Degree, Information Technology
T-Mobile September 2013 - Present
T-Mobile February 2011 - August 2013
JPMorgan Chase March 2009 - February 2011
JPMorgan Chase (Formerly Washington Mutual Bank) November 2005 - January 2009
JPMorgan Chase (Formerly Washington Mutual Bank) May 2004 - October 2005
Verizon Wireless February 2000 - October 2003
Bank of America June 1995 - February 2000
CenturyLink (Formerly Qwest) December 1994 - June 1995
Premera Blue Cross (Formerly Blue Cross of Washington and Alaska) July 1994 - December 1994
CenturyLink (Formerly Qwest) January 1993 - July 1994
Skills
Analytics, SDLC, Project Management, Databases, SAS, Oracle, Software Documentation, Business Analysis, COBOL, Business Intelligence, Data Warehousing, Program Management, Analysis, Microsoft SQL Server, PL/SQL
Education
San Jose State University 1980 — 1981
Meteorology
University of San Francisco 1977 — 1979
Mathematics
CenturyLink (Formerly Qwest) April 2013 - Present
Lifetime Fitness October 2011 - April 2013
Regency Rehabilitation Center January 2011 - October 2011
Treat America Food Services December 2009 - December 2010
Compass Group July 2006 - November 2009
Ameristar Casino Hotel Council Bluffs August 2001 - December 2006
Skills
Nutrition, Wellness, Customer Service, Coaching, Public Speaking, Wellness Coaching, Marketing, Team Building, COGS, Management
Education
Bellevue University 2014 — 2015
Bachelor’s Degree, Business Management, Deans List
Iowa Western Community College 2002 — 2004
Associate’s Degree, Restaurant and Hosptiality Management and Culinary Arts, B
Amazon 2013 - Present
CenturyLink (Formerly Qwest) 2010 - 2013
ERI 2007 - 2010
Western Union and Corporate Express 2007 - 2007
ERI 2005 - 2007
Insight America 2004 - 2005
Sun Microsystems 2002 - 2004
Sun Microsystems 2000 - 2002
Sun Microsystems 1999 - 2000
Sun Microsystems 1998 - 1999
Skills
IT Operations, Process Improvement, E-commerce, Software Development..., Cloud Computing, IT Strategy, Enterprise Architecture, SaaS, Integration, Program Management, Enterprise Software, Vendor Management, Disaster Recovery, Data Center, Virtualization, Software Development, Security, Managed Services, Business Analysis, Product Management, System Architecture, Web Services, Leadership, Agile Methodologies, Strategy, Outsourcing, Business Process, Start-ups, Business Intelligence, ITIL, Management, Project Management, Databases, Team Leadership, CRM, Networking
Education
University of Colorado Boulder 1990 — 1992
Master of Science, Electrical Engineering
University of Southern Colorado 1985 — 1989
Bachelor of Science, Electronics Engineering
Central High School
CenturyLink (Formerly Qwest) February 1988 - Present
Unisys September 1985 - February 1988
Denelcor, Inc October 1978 - September 1985
Skills
Oracle Database
Education
Regis University 1988 — 1992
Bachelor of Science Computer Information Systems, Computer and Information Sciences, General, cum laude
HDR August 2015 - Present
CenturyLink (Formerly Qwest) April 2011 - August 2015
QWEST COMMUNICATIONS CORP (formerly USWest) April 2001 - April 2011
USWest April 1999 - April 2001
Inacom September 1996 - April 1999
Skills
Information Technology, Agile & Waterfall..., Systems Analysis, Software System Analysis, Business Requirements, Requirements Analysis, Requirements Gathering, Functional Design, Analysis, Business Analysis, Testing, Process Improvement, Integration, Business Process, Business Process..., Project Management, Training, Cross-functional Team..., Software Documentation, Change Management, System Deployment, User Acceptance Testing, Team Leadership, Databases, SQL, SDLC, System Architecture, Visual Studio, SAP ERP, Oracle Reports, Rally, HP Quality Center, ALM, C#, Java, NetBeans, Visio, INSYNC, Internal Audit, Sarbanes-Oxley Act
Education
Bellevue University 2014 — 2017
Bachelor of Applied Science (BASc), Masters in Information Systems (MIS), Information Technology, 4.0
Bellevue University 1997 — 1999
MBA, Business
College of Saint Marys 1994 — 1996
BA, Pre-Law/Social Psychology
Level 3 Communications January 2013 - Present
CenturyLink (formerly Qwest) February 2000 - December 2012
MCI Corporation February 1999 - February 2000
MCI February 1990 - January 1999
US Army National Guard 1985 - 1999
EDS Group December 1985 - April 1990
US Army - Signal Corp July 1981 - July 1985
Skills
Sales Management, Account Management, Technical Leadership, Team Leadership, Team Building, Budget Monitoring, Telecom Expense..., Internet Expenses, Telecommunications, Management, Leadership, Cross-functional Team..., Cloud Computing, Strategic Planning, Sales Process, Unified Communications, Networking, CRM, Selling, Sales Operations, Sales, Managed Services, Strategy, Co-location, Network Design, Business Planning, MPLS, Direct Sales, Solution Selling, Enterprise Software, Salesforce.com, VoIP
Education
Eastern Michigan University 1976 — 1981
BS, Physics and Math
XO Communications April 2013 - October 2013
Level 3 Communications June 2012 - January 2013
CenturyLink formerly Qwest January 2002 - March 2012
Qwest 2004 - 2008
Qwest Communications 2002 - 2004
Verizon/GTE 1993 - 1998
Skills
Demand Generation, Channel, Sales Support, Channel Management, Event Marketing, Event Management, Channel Partners, Sales Operations, Solution Selling, Telecommunications, Go-to-market Strategy, Product Marketing, Event Planning, Enterprise Software, Management, Lead Generation, Marketing Management, Marketing Strategy, Cloud Computing, Strategic Partnerships, Marketing Communications, Sales Management, Marketing
Education
California Lutheran University
California State University-Northridge
BA, Literaturen, Languages
St Paul Metro Treatment August 2012 - Present
ACS, a Xerox Company January 2009 - January 2010
Home Instead Senior Care Annandale September 2008 - November 2008
CenturyLink (Formerly Qwest) March 2006 - March 2007
Dakota, Incorporated (presently People, Incorporated) August 1989 - January 1992
Skills
Microsoft Office, Microsoft Works, Excel, PowerPoint, Peachtree, Quickbooks, Medical, Nursing Homes, Hospitals, Hospice, Palliative Care, Real Estate, Accounting, Bookkeeping, Budgeting, Checking, Driving, Notary Public, Diving, Cpr Certified
Education
Southest Minnesota State University 2013 — 2016
BSN, Public Health/Community Nurse/Nursing
Century College 2010 — 2016
Certificate, AHA CPR
Anoka Ramsey Community College 2015 — 2015
Chemistry with Labs
Minnesota West Community and Technical College 2010 — 2013
Associate of Science (AS), Registered Nursing/Registered Nurse
NOAA: National Oceanic & Atmospheric Administration November 2014 - Present
USDA February 2013 - November 2014
Army Recreation Machine Program August 2008 - February 2013
CACI International Inc July 2005 - August 2008
US Army February 2001 - February 2006
CenturyLink (Formerly Qwest) 2006 - 2006
Skills
Agile Project Management, Business Development, Cisco, CISSP, COMSEC, Consulting, Customer Service, DoD, Ethernet, Information Assurance, IT Security Operations, IT Infrastructure Design, IT Management, IT Strategy, LAN Switching, LAN/WAN, Layer 2, Layer 3, Leadership, MS Office Suite, MS Project, Network+, Network Administration, Network Architecture, Network Design, Network Deployment, Network Engineering, Presentations, Problem Solving, Project Management, Project Portfolio..., Program Management, Routing, Scrum, Security Clearance, SharePoint, Solarwinds, Switches, System Migration, TCP/IP, Team Building, Technical Support, Telecommunications, Top Secret, Troubleshooting, Visio, VLAN, VMware, VPN, Wireless Networking
Education
Norwich University 2008 — 2010
Master of Science, Information Assurance (MSIA), 3.95
Colorado Technical University 2006 — 2007
Bachelor of Science, Business Administration / Project Management, 3.89
University of Maryland University College 2002 — 2005
Associate of Arts, Computer Studies
Red Bluff High School 1996 — 1999
Hish School Diploma, General Education
BMC Software September 2011 - Present
Presidio (Formerly INX) December 2009 - September 2011
Cisco Systems Inc. July 2005 - January 2010
Internap January 2004 - July 2005
CenturyLink (Formerly Qwest) March 2001 - January 2004
PSINet Consulting Solutions Inc. January 2000 - March 2001
AT&T June 1998 - January 2000
Skills
Macroeconomics, Microeconomics, Financial Analysis, Financial Planning, Financial Modeling, ROI Accountability, Market Planning, Market Analysis, Enterprise Software, Enterprise Architecture, Business Process, Business Intelligence..., Business Service..., ROMI, Contract Negotiation, Strategy, Strategic Financial..., Cloud Computing, Operational Excellence, Sales Management, Business Intelligence, Data Center, Solution Selling, SaaS, Unified Communications, Marketing Strategy, Leadership, Cisco Technologies, Salesforce.com, Go-to-market Strategy, Professional Services, Sales, Strategic Partnerships, Business Alliances, Pre-sales, Channel, Channel Partners, Managed Services, Storage, Direct Sales, Virtualization, Software Industry, Selling, Sales Process, Sales Enablement, Complex Sales, Partner Management, Wireless, Management
Education
St. Mary's College of California 1994 — 1998
BS
CenturyLink (formerly Qwest) 2006 - Present
Evolving Systems 2003 - 2006
Denver Health 2001 - 2003
Evolving Systems 1997 - 2001
Miller & Steiert PC 1994 - 1997
Additional Work Experience 1978 - 1994
Skills
Employment Law, Litigation, Arbitration, Corporate Law, Labor Relations, Corporate Governance, Litigation Management, Privacy Law, Mediation, Contract Negotiation, Mergers & Acquisitions, Licensing, Human Resources, Intellectual Property
Education
University of Denver - Sturm College of Law
JD
NY Institute of Technology
MS-Labor and Industrial Relations
Saint John's University
Bachelor of Arts (BA), English/Education
CenturyLink - formerly Qwest February 2001 - Present
South Korea 1992 - 1997
Education
Seattle University 2005 — 2008
MBA, Economics
The University of Texas at Arlington 1992 — 1994
Mathematics
West Virginia University Institute of Technology 1988 — 1992
Chemical Engineering
Accenture February 2010 - Present
Windstream July 2014 - October 2014
Cox Communications July 2013 - June 2014
Verizon December 2011 - June 2013
CenturyLink (Formerly Qwest) January 2011 - April 2011
Verizon September 2010 - December 2010
Verizon September 2010 - December 2010
AT&T February 2010 - August 2010
Telstra April 2006 - September 2008
MCI November 2005 - March 2006
Education
Northern Alberta Institute of Technology 1989 — 1991
Computer Engineering
Level 3 Communications, formerly tw telecom September 2011 - Present
TwitDoc LLC March 2009 - Present
LoDo Software, Inc May 2010 - August 2011
Relationship Mapping December 2009 - April 2010
Advantage Integrated Solutions June 2009 - December 2009
CenturyLink (formerly Qwest) February 1998 - March 2009
Xi Graphics September 1996 - January 1998
Bell Labs Lucent Technologies October 1993 - September 1996
Evolving Systems July 1991 - June 1993
Skills
ActionScript, jQuery, JavaScript, Flex, Eclipse, Web Services, Java, Unix, Web Applications, HTML, Linux, PHP, JSP, User Experience, SOAP, Hibernate, User Interface, XSLT, Databases, Struts, DHTML, HTML 5, Architecture, WebLogic, User Experience Design, Flash, ESRI, Tomcat, Web Design, Mobile Interaction..., Adobe Fireworks, adobe fxg, charles network monitor, IntelliJ IDEA, Swift, iOS Development, Xcode, AngularJS, Node.js, Git, MongoDB, HTML5
Education
The Art Institute of Colorado 2005 — 2005
Cert. of Completion, Web Design and Development
University of Utah 1981 — 1984
Bach. Science in Computer Science
Orange Business Services September 2013 - Present
CenturyLink (Formerly Qwest) March 2005 - August 2013
Proveris Scientific February 2004 - November 2004
Level 3 Communications- Former Genuity Solutions 2000 - January 2004
Genuity, GTE Internetworking, BBN 2001 - 2004
Skills
Managed Services, CRM, MPLS, SaaS, Cloud Computing, Unified Communications, SIP Trunking, VoIP, Direct Sales, Telecommunications, Channel, Ethernet, Solution Selling, Co-location, Telephony, Salesforce.com, Competitive Analysis, Professional Services, IP, Sales, SIP, Data Center
Education
Johnson & Wales University 2003 — 2008
Grad, CUL
Babson College 1996 — 2000
BA, Finance /Entrepreneurship
St. John's Prep 1992 — 1996
HS Diploma
ServiceSource 2012 - Present
Army National Guard 1990 - Present
CenturyLink - Formerly Qwest 2004 - 2012
Sprint Nextel 2002 - 2004
Level 3 Communications 2000 - 2001
U S WEST (Long Distance and !nterprise Networking) 1998 - 2000
MCI 1991 - 1996
Education
Colorado State University 2007 — 2009
M.Ed, Organizational Performance and Change
Villanova University 2006 — 2006
Project Management
University of Northern Colorado 1995 — 1997
BA, Communication
CenturyLink September 2014 - Present
CenturyLink (formerly Qwest) April 2008 - September 2014
Qwest Communications May 2004 - April 2008
Qwest Communications February 2000 - May 2004
Skills
SOX, Security, Internal Audit, Telecommunications, Risk Assessment, Business Process..., Process Improvement, Compliance, Internal Controls, Risk Management, Risk, Process Engineering, Business Analysis, Audit, Program Management, Data Analysis, Auditing, Access, IT Audit, Risk Mitigation, Documentation, IT Governance, Financial Analysis, Business Process, Analysis, SQL, Unix, Disaster Recovery, CISA, Business Continuity, SDLC, Business Intelligence, Change Management, Data Center, SharePoint, Testing, Visio, Databases, Software Development, Team Building, Excel, Strategic Planning, Agile, Management Consulting, Microsoft Excel, Sarbanes-Oxley Act, PCI DSS, Information Technology, Information Security..., Information Security
Education
University of California, Berkeley 1988 — 1992
University of California, Berkeley
Eakins Fort & Company, PC 2011 - Present
CenturyLink (Formerly Qwest) 2007 - 2011
Designs By Sundown 2007 - 2007
Lennar 2006 - 2007
Archstone-Smith 2004 - 2006
Denver Rescue Mission 1999 - 2004
Clark, Keniston & Associates 1999 - 2000
Education
Colorado Christian University 1995 — 1999
Bachelor of Science, Accounting
Western Union March 2012 - Present
CenturyLink (Formerly Qwest) July 2008 - October 2011
Lennar October 2003 - November 2007
Arrow 2000 - 2003
MCI September 1998 - June 2000
Skills
Cross-functional Team..., Budgets, Procurement, Strategy, Strategic Planning, Team Building, Contract Management, Leadership, Competitive Analysis, Analysis, Management, Purchasing, Negotiation
Education
University of Phoenix Online 2000 — 2003
BS, Business Administration
University of Colorado Denver 1996 — 2000
International Business
Highlands Ranch High School 1992 — 1996
Diploma
CenturyLink Business January 2015 - Present
CenturyLink (Formerly Qwest) December 2001 - Present
GlobalOne 1999 - 2000
TCI Communications 1997 - 1999
Sprint Communications 1987 - 1997
Sprint/Telenet 1987 - 1996
Sprint 1987 - 1996
Education
University of Bridgeport
Bachelor’s Degree, Business Administration, Management and Operations, 3.94
General Motors - OnStar October 2013 - Present
Chrysler / V2Soft August 2013 - September 2013
Chrysler / V2Soft October 2010 - August 2013
World Technical Services Incorporated February 2009 - September 2010
Chrysler / RSB Systems (now Kyyba) August 2007 - December 2008
ITT Visual Information Solutions (formerly Research Systems Inc.) November 2004 - July 2007
CenturyLink (Formerly Qwest) January 1999 - November 2004
Skills
Integration, SDLC, Program Management, Visio, Agile Methodologies, SQL, SharePoint, Project Management, Testing, Linux, Databases, XML, Disaster Recovery, IT Infrastructure..., IT Infrastructure Design, Data Center, Enterprise Architecture, Vendor Management, Troubleshooting, Requirements Analysis
Education
Stanford University School of Medicine 1998 — 1998
Postdoctoral, Microbiology & Immunology
University of Colorado Boulder 1989 — 1998
Ph.D., Chemistry (RNA Biochemistry)
Bethany College 1984 — 1988
B.A., Biology & Chemistry
CenturyLink September 2015 - Present
CenturyLink April 2011 - September 2015
CenturyLink (Formerly Qwest) August 2010 - March 2011
CenturyLink (Formerly Qwest) September 2004 - August 2010
Skills
Telecommunications, Call Center, Vendor Management, VoIP, Managed Services, IP, MPLS, Ethernet, Computer Network..., Broadband, Cross-functional Team..., Process Improvement, Telephony, Call Centers, DSL, T1, Optical Fiber, Unified Communications, Fiber Optics, DWDM, LAN-WAN, Network Design, ATM networks, SIP Trunking, SIP, Hosted Services, Cloud Computing, Metro Ethernet, Product Management, Provisioning, Avaya, Switches, Cabling, Team Leadership, Cellular Communications, SS7, Team Building, Training, Co-location, WAN, Wireless, TDM, Operations Management, Customer Experience, Telecommunications..., Network Engineering, DS3, Employee Training, Management, Networking
Education
Ashford University 2012 — 2013
Business Administration and Management, General
Red Rocks Community College 1999 — 1999
general studies, English
El Dorado High School 1995 — 1998
Diploma
CenturyLink (Formerly Qwest) July 2001 - Present
BBO 2000 - 2001
Cable & Wireless 1995 - 2000
Skills
IP, Data Center, WAN, Network Design, MPLS, Telecommunications, Ethernet, Cisco Technologies, VoIP
Education
James Madison University 1988 — 1992
CenturyLink (Formerly Qwest) April 2015 - Present
CenturyLink Technology Solutions July 2014 - April 2015
Express Scripts April 2010 - July 2014
Express Scripts September 2006 - April 2010
AT&T January 2002 - January 2006
AT&T January 1998 - January 2002
AT&T January 1992 - January 1998
McDonnell Douglas Corporation January 1990 - January 1992
Skills
Telecommunications, Management, SOA, Agile Methodologies, Vendor Management, Software Project..., Oracle, IT Strategy, SDLC, Enterprise Architecture, Unix, Testing, Team Leadership, Software Development, Integration, Web Services, Visio, Solution Architecture, Websphere, Spring
Education
University of Missouri-Saint Louis 2005 — 2009
Masters, Business Administration
Webster University 1995 — 1998
Masters, Computer Science
Missouri State University 1986 — 1991
Bachelor, Computer Science
Spectrum Business August 2014 - Present
Sprint November 2002 - March 2014
CenturyLink (formerly Qwest) 2001 - 2002
AT&T Special Markets 1998 - 2001
Verizon Wireless (formerly Ameritech Cellular) 1993 - 1997
Skills
Mobile Applications, Wireless, Enterprise Software, Android, WAN, Sales, WiFi, M2M, Operating Systems, Solution Selling, Selling, Managed Services, Unified Communications, Mobile Devices, Sales Operations, Telecommunications, VoIP, Salesforce.com, Account Management, Direct Sales, Networking
Education
City University of New York - Brooklyn College
BA Communications
City University of New York-Brooklyn College
B.A., Communications
SoftLayer Technologies an IBM Company April 2013 - Present
SoftLayer Technologies an IBM Company April 2013 - Present
CenturyLink (Formerly Qwest) April 2011 - December 2012
Qwest April 2004 - April 2011
XO Communications 1998 - April 2004
Skills
Colocation, Cloud Computing, Hosting, Data Center, Channel Management, Unified Communications
Education
Bachelor of Science
San Diego State University-California State University
Bachelor of Science (B.S.)
Integrity Network Solutions, LLC October 2011 - Present
Ashland International, LLP January 2003 - Present
Wells Fargo April 2010 - October 2011
IntelliCommunities April 2008 - April 2010
DMB Associates 2004 - 2008
Cortex Technology Solutions November 2002 - January 2004
CenturyLink (Formerly Qwest) July 2001 - November 2002
Kvaerner September 2000 - April 2001
Electronic Data Systems August 1999 - September 2000
Rightfax Inc May 1999 - August 1999
Skills
Project Management, Program Management, Vendor Management, Business Analysis, SharePoint, Integration, SDLC, Process Improvement, Data Center, CRM, Microsoft SQL Server, C#, Software Documentation, System Administration, Disaster Recovery, Active Directory, Windows Server, Cloud Computing, Security, Virtualization, Network Security, Visio, Team Leadership, Management Consulting, Strategy, Microsoft Exchange, VMware, ASP.NET, Business Intelligence, Strategic Planning, Software Development
Education
University of Arizona 1994 — 1999
Management Information Systems/ Economics
American International School of Lisbon 1990 — 1994
Gates Corporation December 2014 - Present
Career Service Board, City and County of Denver April 2014 - Present
CenturyLink (formerly Qwest) October 1997 - December 2014
Denver District Juvenile Court March 1996 - October 1997
Colorado State Office of the Public Defender January 1995 - August 1995
Skills
Employment Law, Wage and Hour, Litigation Management, Compliance, Dispute Resolution, Employee Relations, Risk Management, FMLA, Legal Compliance, Internal Investigations, EEO Investigations, International Law, Mediation, Litigation, Training, Legal Writing
Education
University of Colorado School of Law 1993 — 1995
Juris Doctorate
University of Colorado Boulder 1989 — 1993
BS, International Business and Marketing
CenturyLink (Formerly Qwest) Customer Service SpecialistCenturyLinkJanuary 2012 - Present
QWEST COMMUNICATIONS CORP 1993 - December 2011
USWEST August 1996 - 1999
BRI 1995 - 1996
USWEST 1993 - 1995
Skills
Ethernet, VoIP, MPLS, Broadband, Telecommunications, Telephony, IP, Managed Services, Computer Network..., Unified Communications, Cisco Technologies, Troubleshooting, T1, WAN, LAN-WAN, Call Centers, DSL, Co-location, Networking, Customer Experience, Vendor Management, Solution Selling, Wireless, Data Center, Disaster Recovery, Avaya, Call Center, Security, Cabling, Fiber Optics, Frame Relay, Routers, Network Design, DIGIPAC, Customer Support, Collaborative Problem...
Education
Anoka Ramsey Community College 1993 — 1997
AA, General Studies, 3.5
St. Cloud State University 1994 — 1995
CenturyLink September 2010 - Present
CenturyLink (Formerly Qwest) September 2009 - August 2010
CenturyLink (Formerly Qwest) July 2006 - August 2009
Skills
Telecommunications, VoIP, Ethernet, IP, ATM networks, MPLS, Wireless, DWDM, Integration, Systems Engineering, Cisco Technologies, Program Management, Fiber Optics, T1, Switches
Education
Strayer University (VA) 2001 — 2002
DIPLOMA, Computer Information Systems, Cisco Systems Networking
Strayer University (VA) 1986 — 1998
BACHELOR, SCIENCE Computer Information Systems
Green Tree Servicing October 2011 - Present
CenturyLink (Formerly Qwest) April 2009 - October 2011
Education
Wayne State University 2006 — 2008
Master’s Degree
University of Rajasthan 2002 — 2006
Bachelor’s Degree
CenturyLink (Formerly Qwest) June 2014 - Present
CenturyLink Business July 2007 - Present
Tetras Corporation January 2002 - December 2006
MCI May 1997 - April 2001
Skills
Co-location, Telecommunications, Managed Services, Cisco Technologies, Pre-sales, Unified Communications, SIP Trunking, MPLS, Telephony, Ethernet, Management, Solution Selling, VoIP, SIP, Wireless, Professional Services, Hosted Services
Education
Pepperdine University, The George L. Graziadio School of Business and Management 1986 — 1988
B.S. Business Management, Busines/Finance
CenturyLink (Formerly Qwest) May 2010 - Present
United States Steel July 2006 - Present
AT&T June 2000 - March 2006
AT&T June 2000 - March 2006
AT&T June 2000 - March 2006
Saks Incorporated September 1998 - May 2000
Computer Aided Systems, Inc May 1998 - September 1998
SBA, Wireless Communications April 1997 - May 1998
US Army June 1996 - December 1996
US Army June 1990 - December 1996
Skills
Logistics, Troubleshooting, Training, Project Management, Army, Management, Command, Leadership, Operations Management, Networking
Education
Jackson State University 1985 — 1990
Bachelor, Accounting
Jackson State University
Bachelor of Science (B.S.), Accounting and Business/Management
CenturyLink (Formerly Qwest) March 2015 - Present
Cox Communications May 2014 - June 2015
infofree.com July 2013 - October 2013
First Data Merchant Services November 2008 - April 2013
First Data Merchant Services September 2005 - October 2008
Skills
Credit Cards, Payments, Banking, Customer Service, Credit, Microsoft Office, Merchant Services, Payment Card Processing, Sales, Outlook, Strategic Planning, Team Building, Financial Services, Microsoft Excel, Windows, Mobile Payments, Debit Cards, Electronic Payments, Gift Cards, Management, ACH, Training, Relationship Management, Call Centers, Salesforce.com, Payment Gateways, Troubleshooting, Payment Systems, Account Management, Acquiring, E-payments, Customer Retention, Cold Calling, POS, Direct Sales, E-commerce, CRM, Retail, Merchant Card Processing, Payment Services, Transaction Processing, Cards, Credit Card Transaction..., Sales Process, Team Leadership, Time Management, Software Documentation
Education
Metropolitan Community College
University of Nebraska at Omaha
CenturyLink (Formerly Qwest) September 2015 - Present
CenturyLink March 2006 - August 2015
Skills
Telephony, Strategic Planning, Training, Sales Process, Sales Management, CRM, Wireless, Product Management, Sales Presentations, Inventory Management, Long Distance, Cold Calling, Co-location, Salesforce.com, Direct Sales, Telecommunications, Solution Selling, Customer Retention, Sales Operations, Account Management, Team Building, Marketing, B2B
Education
New Mexico State University
CenturyLink (Formerly Qwest) August 2015 - Present
RailPros, Inc. December 2010 - August 2015
Verizon Business January 1998 - February 2011
Henkels & McCoy, Inc January 1996 - January 1998
Tricom Group January 1995 - January 1996
Johnson Controls NIS/Transpac Fiber Optics January 1990 - January 1995
GTE of the Southwest January 1980 - January 1990
GTE of California January 1977 - January 1980
Burnup & Sims of California January 1977 - January 1977
GTE of the Southwest January 1976 - January 1977
Skills
Telecommunications, Switches, Engineering, Network Engineering, Optical Fiber, Fiber Optics, California C10 License..., OSP Engineering &..., Fiber & Copper..., Software Installation, Networking, Network Design, Troubleshooting, IP, VoIP, Ethernet, Computer Network..., Cabling, DWDM
Education
Blinn College 1969 — 1971
n/a, Biology
Los Angeles City Schools 1963 — 1969
High School Diploma, hours Industrial Occupations Electronics
CenturyLink (Formerly Qwest) September 2015 - Present
Another Chance Enterprises (ACE) January 2015 - Present
Rocket Lawyer August 2013 - July 2014
Systech Integrators, Inc March 2012 - August 2013
Vail Resorts October 2011 - March 2012
Balmelli Creative events March 2010 - June 2010
Skills
Leadership, Management, Customer Satisfaction, Customer Service, Time Management, Sales, Channel Sales, SAP, Recruiting, Microsoft Office, Cold Calling, Customer Relations, Sourcing, Interviews, CRM, Event Management, PowerPoint, Consulting, Talent Management, Microsoft Excel, Training, Salesforce.com, Business Development
Education
Hult International Business School 2014 — 2015
Masters of Business Administration, Entrepreneurship/Entrepreneurial Studies
University of Miami
Bachelor, Business Administration; Business Management
Apollo Group June 2008 - Present
University of Phoenix June 2008 - Present
American Lifestyles Realty April 2004 - November 2006
New Home Information Center September 2003 - April 2004
CenturyLink (Formerly Qwest) April 2000 - September 2003
Colegio Americano Del Pacifico Elementary Bilingual School Teacher August 1995 - June 1997
Skills
Student Financial Aid, Adult Education, Higher Education, Distance Learning, Student Affairs, Staff Development, Admissions, Program Management, Enrollment Management, Student Counseling, Career Counseling, Leadership Development, E-Learning, Resume Writing, Academic Advising, Career Development, Curriculum Development, Conflict Resolution
Education
Estrella Mountain Community College 2013 — 2014
Spanish Medical Interpreter Certificate, Public Health
Southwest Skill Center-Campus of Estrella Mountain Community College 2013 — 2014
Spanish Medical Interpeter Certificate, Spanish Medical Interpreter, A
University of Phoenix 2009 — 2010
Bachelor's of Science in Management, Business Administration and Management, General
University of Phoenix 2009 — 2010
Bachelor of Science in Management, Business Administration, Management and Operations, 3.57
CenturyLink (Formerly Qwest) Sourcing SpecialistVolt Workforce SolutionsJuly 2015 - Present
Skills
Applicant Tracking..., Temporary Staffing, Staffing Services, Contract Recruitment, Internet Recruiting, Talent Acquisition, Technical Recruiting, Temporary Placement
Education
Des Moines Area Community College 2015 — 2019
XO Communications July 2013 - Present
CenturyLink (Formerly Qwest) 1995 - 2011
Sprint Nextel October 1990 - May 1994
Skills
Telecommunications, Co-location, Direct Sales, MPLS, Selling, Solution Selling, Ethernet, T1, Unified Communications, SIP Trunking, Managed Services, VoIP, Wireless, Coaching and Development
Education
Eastern Michigan University
Bachelor of Science, Education
Michigan State University
CenturyLink formerly Qwest June 2007 - January 2012
CenturyLink formerly Qwest January 2004 - June 2007
CenturyLink formerly Qwest December 2001 - December 2003
CenturyLink formerly Qwest February 1999 - December 2001
Skills
Cisco router..., Oracle, Remedy/NTM, Clarify, HP Openview, Netcool, Visionael, Excel Spreadsheets, Intas, VoIP, Windows, Troubleshooting, Microsoft Excel, Visio, Frame Relay, Amdocs Clarify, Access, Vendor Management, MPLS, Cisco Technologies, Telecommunications, Team Building, Hardware, Technical Support
Education
North Iowa Area Community College
AAS in Electronics Technology, Elelectronics Technology
North Iowa Area Community College
Associate General Studies, General Studies
Glock, Inc January 2004 - Present
CenturyLink (Formerly Qwest) January 2000 - January 2004
AT&T 1997 - 2000
Skills
Digital Printing, Photoshop, Illustrator, InDesign, Web Design, SEO, SEOmoz, E-commerce SEO
Education
Georgia State University 1988 — 1996
Bachelor of Business Administration (B.B.A.), Marketing
Georgia State University
B.B.A, Marketing
CenturyLink (formerly Qwest) August 2007 - Present
US West/Qwest June 2000 - August 2007
Tricom Communication Services, Inc. 1997 - 2000
TEN Communications 1993 - 1997
Skills
Telecommunications..., CISCO, CCNA, CCNP, Routing, Switches, Systems Engineering, Telecommunications...
Education
Pace University
Associate's degree, Telecommunications Engineering
Regis University
Bachelor's degree coursework, Telecommunications Engineering
CenturyLink (Formerly Qwest) May 2000 - Present
Education
University of Colorado Denver 1992 — 1996
Bachelor's degree, Information Technology
Cigna March 2012 - Present
CenturyLink (Formerly Qwest) July 2000 - March 2012
Education
Minnesota State University, Mankato 1996 — 2000
Bachelor of Science (B.S.), Management Information Systems
MSHA U.S. Department of Labor September 2012 - August 2015
CenturyLink (Formerly Qwest) June 2011 - April 2012
Abak Infotech Pvt Ltd November 2008 - November 2010
NODE INFOTECH PVT LTD November 2005 - April 2007
Skills
Selenium WebDriver, SQL, VBScript, Core Java, TestNG, Test Automation, SoapUI, SOA Testing, HP QTP, HP Quality Center, ClearQuest, IBM Rational Tools, ClearCase, RequisitePro, Toad
Education
Symbiosis institute of Management Studies 2010 — 2012
Post Graduate diplome in Business Administration, Business Administration and Management, General
S.I.E.S College of Management 1999 — 2002
Bachelor's degree, Business Administration and Management, General
Saraswati vidyalaya
SLC