Credit One Bank
Industry: Credit card service company
DescriptionCredit One Bank, N.A., simply referred to as Credit One Bank, is a U.S.-based bank specializing in credit cards. It has corporate offices in Las Vegas, Nevada. The bank is held by Credit One Financial, a bank holding company registered in Nevada. Customer service: 1 (877) 825-3242 Technical support: 1 (800) 797-4299 Credit card support: 1 (888) 729-6274 Headquarters: Las Vegas, NV CEO: Robert DeJong (Dec 1999–) Parent organization: Sherman Financial Group LLC
Credit One Bank List of Employees There's an exhaustive list of past and present employees! Get comprehensive information on the number of employees at Credit One Bank. You can filter them based on skills, years of employment, job, education, department, and prior employment.
Credit One Bank Salaries. You can even request information on how much does Credit One Bank pay if you want to. Learn about salaries, pros and cons of working for Credit One Bank directly from the past employees.
Find People by Employers You can rekindle an old relationship, reconnect with a long-lost friend, former boss, business acquaintance who might be useful in your new line of work. With our employee database, the possibilities are endless. All you have to do is type in a couple of keywords and we'll bring you the exact information you wanted!
161 Credit One Bank employees in database. Find out everything there's to know about Credit One Bank employees. We offer you a great deal of unbiased information from the internal database, personal records, and many other details that might be of interest to you.
Credit One Bank Employees
Raging Babe May 2014 - Present
Credit One Bank September 2014 - May 2015
Sears Holdings Corporation November 2008 - January 2014
Raging Babe February 2011 - December 2013
Linc Facility Services August 2006 - October 2008
Skills
Bilingual, Customer Service, Escalation Resolution, Fraud, E-commerce, Time Management, Schedules, Data Entry, Outlook, Banking, Microsoft Word, Management, Customer Satisfaction, Team Building, Leadership, Public Speaking, Strategic Planning, Sales, Social Media, Microsoft Excel, Microsoft Office, Training, Marketing
Education
Northern Arizona University 2011 — 2013
Speical and Elementary Education, Special Education and Teaching
Mesa Community College 2010 — 2011
Education
Green Tree Servicing March 2014 - Present
Waterstone Mortgage Corporation December 2013 - March 2014
Credit One Bank 2012 - 2014
JP Morgan Chase April 2012 - August 2013
Bank of America October 2010 - November 2011
All American Coins and Currency January 2009 - September 2010
JPMorgan Chase August 2006 - November 2008
Wells Fargo Home Mortgage 2004 - 2006
Skills
Loans, Credit, Mortgage Lending, Banking, Funding, FHA, Investments, Financial Services, Consumer Lending, Leadership, Analysis, Financial Reporting, Financial Analysis, Project, FNMA, Mortgage Banking, Trusts, Residential Mortgages, Powers of Attorney, FHLMC, Project Management, MS Excel Pivot Tables, Microsoft Excel, Financial Audits, ACH, Federal Reserve, HARP 2.0, Tax, Income Statement, Balance Sheet, Credit Risk, Reg B, Mortgage, Mortgage Origination
Education
Maricopa Community Colleges 2014 — 2016
A.S. Computer Technology, Computer Information Systems, 3.9GPA
Victorville Community College 1999 — 2002
Associate of Science (AS), Business Administration and Management, General, 3.2
Sultana High School 1998 — 2001
HS Diploma, General Studies, 3.0
Credit One Bank November 2013 - Present
Destinations East West January 2013 - November 2013
A.C.U.P. Corporation January 2011 - December 2012
BYU-Idaho September 2008 - April 2010
Chapel of the Flowers April 2007 - June 2008
Skills
Japanese, Customer Service, Graphic Design, Marketing, General Office Skills, Computers, Teaching, Written Correspondence, Preparation Of Reports, Front Office, Presentations, Presentation Design, Adobe Creative Suite, Microsoft Office, Database Marketing, Postal Optimization
Education
BYU-Idaho 2006 — 2010
Bachelor's degree, Graphic Design, Chinese (Mandarin), GPA 3.12
Kudan Institute of Japanese Language and Culture 2010 — 2010
Intensive Course, Japanese
Credit One Bank September 2014 - Present
Bitfocus, Inc. May 2014 - September 2014
University of Arkansas August 2010 - May 2014
JB Hunt Transport Services, Inc. May 2009 - June 2010
Skills
Microsoft Office, Research, Data Analysis, Teaching, Microsoft Excel, Higher Education, SPSS, Matlab, Financial Modeling, Statistics, Economics, Leadership
Education
University of Arkansas 2010 — 2014
Doctor of Philosophy (Ph.D.), Economics
University of Arkansas 2010 — 2011
Master of Arts (M.A.), Economics
University of Arkansas 2007 — 2010
B.A., Economics major, Mathematics minor
Bank of America July 2015 - Present
Xerox February 2014 - April 2015
Ameriprise Financial Services, Inc. April 2012 - February 2014
Credit One Bank December 1995 - October 2011
Skills
Team Management, 10 Key, Typing, Call Centers, Customer Satisfaction, Customer Service
Education
Grambling State University 1988 — 1994
Criminal Justice
Kowal Investment Group December 2013 - Present
Harley-Davidson Motor Company July 2013 - December 2013
Credit One Bank 1995 - 2013
Skills
Administrative..., Outlook, Microsoft Excel, Microsoft Office, Visio, Access, PowerPoint, Process Improvement, Office Administration, Microsoft Word, Employee Relations, Event Planning, SharePoint, Marketing, Office Management, Travel Arrangements, Calendaring
Education
University of Nevada-Las Vegas
University of Wisconsin-Milwaukee
STARLIGHT FINANCIAL 2012 - Present
Credit One Bank 2008 - 2012
sourcing point 2007 - 2008
Nycal Services 2006 - 2007
CSAA Insurance Group 2005 - 2006
Ford Motor Credit Company 2001 - 2005
ADT 2000 - 2003
Skills
Business Credit, Business Funding, Business Financing, Business Loans, Start-up Financing, Entrepreneurship, Leadership, Small Business, Small Business Lending, Financial Services, Factoring, Credit Analysis, Funding, Start-ups, Credit
Education
UNLV
Credit One Bank September 2015 - Present
Intertek October 2014 - August 2015
ICONZ-Webvisions Group March 2012 - May 2013
ICONZ-Webvisions Group April 2011 - March 2012
PJH Consulting July 2009 - March 2011
Travelport September 2007 - December 2008
Travelport January 2001 - September 2007
Galileo International 1989 - 2001
Travicom October 1984 - July 1989
Skills
Service Delivery, Multi-Cultural..., Change Management, Contract Negotiation, Data Center, Negotiation, Organizational..., Cloud Computing, Operations Management, Customer Service, Visionary Thinking, CRM, SaaS, Infrastructure, Servers, Outsourcing, Vendor Management, Strategy, Managed Services, IT Operations, Networking, Executive Management, Management, Start-ups, Program Management, Strategic Partnerships, Product Development, Information Technology, Telecommunications, IT Service Management, IT Strategy, Integration, Product Management, TCP/IP, ITIL, Security, Enterprise Architecture, Cisco Technologies, VoIP, Virtualization, IT Management, Network Architecture, Network Design, Solution Architecture, Firewalls, Technical Support, Network Administration, WAN, VMware, Storage
Education
Regis University 2000 — 2001
MSC, Networking technologies
Regis University 1998 — 2000
BSC, Computer Networking / Information Systems
Blackpool & Fylde College 1978 — 1982
TEC, Electronics
Apollo Education Group June 2015 - Present
Credit One Bank December 2014 - June 2015
MISOM Technologies February 2013 - December 2014
The University of Arizona August 2012 - December 2012
The University of Arizona August 2012 - December 2012
Choice Hotels International June 2012 - August 2012
The University of Arizona October 2011 - May 2012
Emerson Process Management January 2009 - July 2011
Emerson Process Management July 2006 - December 2008
Skills
Data Mining, Business Intelligence, Databases, SQL, Java, SDLC, Data Warehousing, Data Analysis, C++, C#, ETL, Project Management, Business Analysis, Process Automation, Object Oriented Design, Systems Engineering, Technical Consultation, Industrial Control
Education
University of Arizona, Eller College of Management 2011 — 2012
Masters, Management Information Systems(Concentration Area: Business Intelligence and Analytics), 3.71
Shanghai University 2002 — 2006
Bachelor's degree, Electrical Engineering and Automation
Edlen Electrical Exhibition October 2007 - Present
Credit One Bank January 2000 - October 2007
Equicomm 1999 - 2000
Skills
Architecture, Microsoft SQL Server, Virtualization, C#, Business Analysis, XML, Disaster Recovery, SSRS, Database Design, SharePoint, Databases, SDLC, Data Warehousing, SQL, SSIS, Agile Methodologies, Oracle, Business Intelligence, ETL, Data Modeling, Integration, Architectures, SOA, T-SQL, Software Development, Enterprise Architecture, PL/SQL, Visual Studio, ASP.NET, JavaScript, Java, jQuery, Visio, Solution Architecture, Software Project..., Performance Tuning, Unix
Education
Far Eastern University 1995 — 1999
Bachelor of Science (B.S.), Mathematics and Computer Science
AAA Northern California, Nevada & Utah August 2011 - Present
Visa April 2011 - June 2011
Wells Fargo June 2010 - March 2011
Z with Me November 2009 - June 2010
Visa April 2009 - September 2009
J.P. Morgan January 2008 - January 2009
J.P. Morgan January 2007 - January 2008
Washington Mutal August 2005 - January 2007
Credit One Bank August 2004 - August 2005
Green Mountain Energy August 2003 - August 2004
Skills
Strategy, Marketing Strategy, Analytics, Integrated Marketing, Team Building, Direct Marketing, Product Management, Customer Acquisition, Strategic Planning, Management, Segmentation, Start-ups, Program Management, Vendor Management, Market Planning, CRM, P&L Management, Marketing, Online Marketing, Leadership
Education
University of Minnesota - Carlson School of Management 1990 — 1994
MBA, Marketing
Nathan Adelson Hospice March 2014 - February 2015
Credit One Bank July 2001 - March 2014
QC Data 1999 - 2001
Skills
Financial Analysis, Strategic Planning, Risk Management, Project Management, Business Process..., Financial Reporting, Management, Budgets, Credit, Accounting, Financial Statements, Analysis, Finance, Internal Controls, Process Improvement, Variance Analysis, Payroll
Education
CMA (USA and Cdn)
University of Calgary
BA, Econ
Credit One Bank June 2014 - Present
HSBC January 2011 - May 2014
Alliance Data July 2008 - November 2010
HSBC November 2006 - July 2008
HSBC September 2005 - November 2006
HSBC September 1997 - August 2005
Skills
Cross-functional Team..., CRM, Strategy, Marketing Strategy, Business Development, Direct Marketing, Market Research, Program Management, Management, Leadership, Analytics, Strategic Planning, Marketing, Product Development, Segmentation, Project Management, Business Planning, Sales, Contract Negotiation, Budgets, Financial Services, Credit Cards, Multi-channel Marketing, Database Marketing, Customer Acquisition, Relationship Management, Enterprise Software, P&L Management, Customer Retention
Education
George Fox University
MBA, emphasis in Management and Leadership
Warner Pacific College
Bachelor of Science, Business Administration
Nevada Assembly November 2014 - Present
Arlint & Armstrong Attorneys at law October 2010 - Present
Arlint CPA October 2007 - Present
Credit One Bank June 2007 - March 2009
United States Marine Corps March 2000 - March 2005
Skills
Litigation, Commercial Litigation, Civil Litigation, Mediation, Legal Writing, Family Law, Personal Injury, Appeals, Bankruptcy, Courts, Corporate Law, Estate Planning, Tax Returns, Trials, Criminal Law, Customer Service, Tax Law, Corporate Tax, Tax Advisory, Legal Research, Consulting, Tax Preparation, Public Speaking
Education
University of Nevada-Las Vegas, William S. Boyd School of Law 2007 — 2010
Juris Doctorate, Law
University of Nevada-Las Vegas 2005 — 2007
Bachelor of Arts (B.A.), Economics, 3.7
Entrust Datacard July 2014 - Present
Walmart September 2011 - June 2014
Lopez Negrete Communications January 2011 - September 2011
Chase January 2010 - December 2010
Credit One Bank April 2007 - March 2009
MoneyGram International June 2002 - April 2007
Despegar.com March 2002 - October 2003
Arnold Worldwide February 1998 - June 2002
Skills
Marketing Communications, Languages, Financial Modeling, Promotions, Segmentation, Strategy Development, Cross-functional Team..., Integrated Marketing, Strategy, Advertising, Marketing, Marketing Strategy, Public Relations, Brand Management, Online Advertising, Strategic Planning, Spanish, New Business Development, Multi-channel Marketing, Leadership, Sales, Account Management, Retail, Product Development, Budgets, Customer Acquisition, Direct Marketing, Competitive Analysis, Digital Marketing, Market Research, Marketing Management, Brand Awareness, Marketing Research, P&L Management, Management, Customer Retention, Market Planning, Entrepreneurship, Relationship Marketing, FMCG, Strategic Partnerships, Online Marketing, Email Marketing, Customer Insight, Brand Development, Analytics, Product Marketing, Sponsorship, Lead Generation
Education
New York University 1996 — 1999
Continuing Education, Marketing & Advertising
Hofstra University 1988 — 1991
Bachelor, Business Administration
New York Military Academy 1980 — 1985
HS diploma, College Preparation and ROTC, 4.0
Instituto Universitario de Nuevas Profesiones
Instituto Universitario de Nuevas Profesiones
United Recovery Systems LP January 2015 - Present
Advanced Call Center Technologies May 2009 - January 2015
Academy Collection Service November 2003 - April 2009
Credit One Bank March 1998 - November 2003
Sunrise Credit Services 1996 - 1998
Coleman Electical Supply Company 1995 - 1996
Skills
Call Center, Operations Management, Workforce Management, BPO, Process Improvement, Risk Management, Credit Cards, Customer Experience, Vendor Management, Credit, Training, Management, Business Analysis, Team Building, Coaching, Loss Mitigation, Mortgage Servicing, Loan Servicing, Executive Management, Call Center Development, Change Management, Call Centers, Outsourcing, Team Leadership, Customer Satisfaction, Customer Service, Accounts Receivable, Team Management, Financial Services, Strategy, Banking, Program Management, Customer Retention, Performance Management, Human Resources, Strategic Planning, Loans, CRM, Employee Benefits, Negotiation, Time Management, Contact Centers, Business Process..., Forecasting, Hiring, Leadership, Project Management, Mortgage Lending, Budgets
Education
University of Nevada-Las Vegas 1998 — 2000
Business Management
Nassau Community College 1995 — 1997
Associates, Business Management
Credit One Bank April 2015 - Present
The Cosmopolitan of Las Vegas May 2013 - Present
MGM Resorts International November 2011 - May 2013
Yelp June 2011 - December 2011
Las Vegas Times June 2010 - May 2011
Skills
Marketing, Email Marketing, Web Design, Graphic Design, Dreamweaver, Illustrator, Social Media Marketing, Facebook, Photoshop, Graphics, Illustration, CSS, CMS, Adobe Creative Suite, InDesign, Advertising, JavaScript, WordPress, Typography, Logo Design, Branding & Identity, Online Advertising, SEO, Online Marketing, Art Direction
Education
University of Nevada-Las Vegas 2007 — 2011
Bachelor's, Graphic Design, Marketing
Credit One Bank September 2014 - Present
Outback Steakhouse September 2010 - September 2014
SNHEP January 2012 - May 2012
Quinceañeras Magazine January 2010 - June 2010
Skills
Social Media Marketing, Social Media, Customer Service, Market Research, Email Marketing, Marketing, Event Management, Public Relations, Data Analysis, Marketing Strategy, Analysis, Sales, Fundraising, Online Advertising, Digital Marketing, Online Marketing, Economics, Social Networking, Event Planning, Microsoft Word, SAS, SQL, Sales & Marketing..., Business Development, Events Coordination, Staff Supervision, Microsoft Office, SPSS, Communication, Data Mining, Microsoft Excel, Risk Management, Credit Risk, PowerPoint, Research, Public Speaking
Education
University of Nevada-Las Vegas 2012 — 2014
Bachelors of Science in Business Administration, Economics, 3.63
College of Southern Nevada 2009 — 2012
Associates of Business, Applied Economics, 3.74
Julius Chambers Biomedical Bio-Technical Research Institute May 2013 - Present
Credit One Bank 2007 - 2013
Skills
Access, Credit Cards, Windows, Data Analysis, HTML, Credit, PowerPoint, Statistical Modeling, ELISPOT, Microsoft Word
Education
UNC Chapel Hill School of Medicine 2009 — 2017
North Carolina Central University 2012 — 2014
BS, Biology - Bio Medical
Credit One Bank March 2015 - Present
Grand Sierra Resort and Casino February 2014 - March 2015
Freedom Road Financial August 2011 - January 2014
U.S. House of Representatives June 2013 - August 2013
Rick's Performance April 2011 - April 2012
Skills
Leadership, Management, Time Management, Social Networking, Teamwork, Entrepreneurship, Web Design, PowerPoint, Web Development, Analysis, Marketing, Market Analysis, Public Speaking, Project Planning, Team Leadership, Strategic Planning, Financial Modeling, Financial Analysis, Financial Reporting, Financial Risk, Microsoft SQL Server, Microsoft Excel
Education
University of Nevada-Reno 2009 — 2013
Bachelor of Science, Management
Credit One Bank March 1996 - Present
Citibank October 1988 - March 1996
Skills
Call Center, Credit Cards, Customer Experience, Credit, Workforce Management, Process Improvement, Vendor Management, Change Management, Operations Management, Customer Satisfaction, Customer Retention, Team Leadership, Customer Service, Business Analysis, Direct Marketing, Strategic Planning, Cross-functional Team..., Team Building, Budgets, Disaster Recovery, CRM, Call Centers, Leadership
Education
Northern Arizona University 1983 — 1987
BS, Communications/Marketing
Credit One Bank March 2015 - Present
Caesars Entertainment Corporation March 2014 - March 2015
Caesars Entertainment Corporation July 2013 - March 2014
U.S. Bank July 2011 - June 2013
Aria Resort & Casino December 2009 - July 2011
Las Vegas Riding Academy January 2007 - July 2011
Skills
Customer Service, 10 Key, Sales, Budgets, Forecasting, Marketing, Project Management, Cash Flow, Complaint Management, Outlook, Customer Satisfaction, Microsoft Excel, Management, Time Management, Finance, Accounting, Microsoft Office, Analysis
Education
Keller Graduate School of Management of DeVry University 2011 — 2015
Master's Degree, Business
DeVry University 2009 — 2011
Bachelor of Science in Technical Management, Finance
Credit One Bank June 2007 - Present
American Asphalt & Grading January 2006 - March 2007
David B. Parmenter & Assoc. / Managing Change, Inc. August 2002 - August 2005
Skills
Employee Benefits, Human Resources, Employee Relations, Employee Engagement, Recruiting, Benefits Administration, Organizational..., Training, Management, Performance Management, Payroll, Strategic Planning, Team Leadership, FMLA, Workers Compensation, 401k, Event Planning, Employee Training, Process Improvement, Customer Service
Education
University of Nevada-Las Vegas 2009 — 2015
Business Management/Human Resources
Credit One Bank February 2014 - Present
Caesars Entertainment Corporation March 2012 - February 2014
Lacoste August 2010 - March 2012
The Children's Place March 2009 - August 2010
Global Feet Inc. November 2005 - August 2008
Skills
Customer Service
Education
University of Nevada-Las Vegas - College of Business 2009 — 2011
Bachelor's degree, Finance
College of Southern Nevada
Associate of Business, Business
Credit One Bank July 2013 - June 2014
Credit One Bank December 2003 - June 2013
Sears Credit May 2003 - December 2003
Sears Credit July 2000 - June 2003
Foley's Department Stores Credit October 1998 - July 2000
May Department Stores July 1986 - September 1998
Skills
Credit, Incentive Programs, Credit Cards, Call Center, Budgeting, Collections, Retail, Operations Management, Site Supervision, Customer Service, Business Planning, Vendor Relations, Team Leadership, Compliance, Predictive Dialers, Executive Management, Financial Services, Call Centers, Business Development, Management, Coaching, Portfolio Management, Finance, Process Improvement, Risk Management, Budgets, Strategy, Team Building, Training, Leadership, Financial Analysis, Credit Risk, Supervising, Change Management, Loans, Business Analysis, Forecasting, Start-ups, Banking, Financial Risk, Customer Retention, Customer Experience, CRM, Accounts Receivable, Analysis, Business Process..., Cross-functional Team..., Customer Satisfaction, Team Management, Relationship Management
Education
McIntire School of Commerce 1984 — 1986
Bachelor of Science (BS)
University of Virginia 1982 — 1986
BS
GoDaddy January 2010 - Present
Bull February 1997 - January 2010
State of California 2007 - 2009
Mutual of Omaha Bank 2003 - 2009
Credit One Bank 2001 - 2007
Fingerhut 1987 - 1997
Skills
Microsoft Server..., Microsoft Office..., VMware ESX, Powershell, VMware Infrastructure, Hyper-V, Office 365, IIS, Cisco Call Manager, vSphere, Microsoft Exchange, SCCM, SAN, Cluster, Cloud Computing, DNS, Virtualization, Security, Active Directory, System Administration, Data Center, Microsoft SQL Server, Disaster Recovery
Education
St. Cloud State University 1988 — 1990
Associate of Arts (AA)
MCSA Windows Server 2012
MCITP Windows Server 2008, Enterprise Administrator
Microsoft Certified Systems Engineer NT 4.0
Microsoft Certified Systems Engineer Windows 2000
Microsoft Certified Systems Engineer Windows 2003
Jon Barnhardt Creative January 2006 - Present
McFadden/Gavender Advertising February 2013 - November 2014
Credit One Bank January 2010 - September 2012
CKN Advertising May 2002 - December 2009
Envision, Inc October 1999 - April 2002
Skills
Creative Direction, Direct Mail, Marketing, Social Media Marketing, Marketing Strategy, Brand Development, Adobe Creative Suite, Corporate Identity, Email Marketing, Direct Marketing, Graphics, Graphic Design, Art Direction, Online Advertising, Integrated Marketing, Photoshop, Marketing Communications, Team Leadership, Project Management, Web Development, Credit Cards, Microsoft Office, InDesign, Advertising, Brand Management, Product Development, Corporate Branding, Package Design, Digital Marketing, Microsoft Excel, Copywriting, Collateral, Online Marketing, Creative Services, Blogging, Social Media
Education
Central Piedmont Community College 1982 — 1984
Associate's Degree, Commercial Art & Design, Marketing & Advertising
CCSD August 2007 - Present
Southern Wine & Spirits December 1998 - February 2002
Credit One Bank September 1995 - December 1998
Skills
Customer Service, Office Administration, Data Entry, Public Relations, Fundraising, Phone Etiquette, Multi-line Phone, Cashiers, Ten Key, Typing, Underwriting, Bulk Mailing, Data Analysis, Distribution Center..., Accounts Receivable, Accounts Payable, Collections, Written Correspondence, Invoicing
Education
Community College of Southern Nevada 1995 — 1995
Certificate, Computer Software and Media Applications
Kendrick High School 1991 — 1992
Credit One Bank April 2001 - Present
American Express March 1994 - April 2001
Union Bank of California August 1988 - August 1990
Skills
Credit Risk, Banking, Credit, Risk, Risk Management, credit cards, Collections, Fraud, ALLL, Subprime, SAS, Microsoft Excel, Team Leadership, Business Strategy, Analytics, Regression Models, Financial Analysis, Profit Optimization, Credit Cards, Financial Risk, Financial Services, Financial Modeling, Business Analysis, Underwriting, Business Intelligence, Cash Management, Process Improvement, Loans, Executive Management, Credit Scoring
Education
Westminster College 1996 — 1999
MBA, Finance
Brigham Young University 1990 — 1993
BS, Finance
Dunebrook Community Partners February 2011 - Present
Credit One Bank May 2008 - June 2009
Easy Heat, Inc./Emerson October 1994 - November 2004
Skills
FMLA, ADP HRB, New Hire Orientations, Training, Onboarding, Conflict Resolution, Personnel Management, Performance Management, HR Policies, Recruiting, Leadership Development, Organizational..., Employee Handbooks, Policy, Nonprofits, Team Building, Talent Acquisition, Volunteer Management, Public Speaking
Education
Indiana Wesleyan University 1999 — 2003
Bachelor of Science (B.S.), Business Administration and Management, General
Credit One Bank March 2012 - Present
Ericsson March 2010 - March 2012
Hansen Mechanical Contractors June 2003 - March 2010
Autoliv March 2001 - March 2003
Verizon Wireless August 2000 - February 2001
ACT Teleconferencing 1997 - 2000
Skills
Cisco Technologies, VoIP, CCNA, Juniper, NOC, T1, Windows 7, Avaya, Citrix Metaframe, Backhaul, A+ Certified, SNMP, DS3, Microsoft Servers, Lotus Notes, Mitel, Windows Server 2003, OC3, Microwave Systems, Cisco, Foundry Switches, Ciena, Firewall Administration, OSI Model, Cat5, Cat6, Windows Server, Active Directory, Microsoft Exchange, PBX, Microwave, Firewalls, Computer Network..., Routers, Cisco Routers, Telecommunications, Networking, Troubleshooting, Switches, Wireless, Juniper Technologies, Avaya Technologies, Technical Support, Wireless Networking
Education
LMS Training Center 2006 — 2006
Lotus Notes/Domino Administration
Amtec Communications 2005 — 2005
Mitel VoIP/PBX Telephone Systems Administration, Telecommunications
Integro IT Training Centers 2000 — 2001
Certificate, Lotus Domino
Oxford Lane Training Institute 2000 — 2001
Certificate, CCNA, N+, A+
Lucent Communications 2000 — 2000
Certificate, Definity/Partner PBX Administration
Vitel Technologies 1998 — 1998
Certificate, Nitsuko 124i/384i PBX Administration
University of Colorado at Boulder 1992 — 1994
Associates, Business Communications
Thetus Corporation March 2015 - Present
Portland Trail Blazers January 2015 - April 2015
US Bank October 2014 - January 2015
Portland State University September 2011 - July 2014
Susan G. Komen for the Cure, Oregon & SW Washington Affiliate February 2014 - June 2014
Credit One Bank March 2008 - August 2008
Sears Home Services July 2006 - February 2008
All-Star Insurance Agency March 2004 - July 2004
Skills
Onboarding, Employee Training, Employee Relations, Hiring Employees, Employee Management, Behavioral Interviewing, Employee Engagement, Strategic Human..., Employee Handbooks, Microsoft Office, Public Speaking, Workflow Management, Sales Management, Project Management, Team Leadership, Personnel Management, Illustrator, Adobe Creative Suite, Layout, Customer Service, Logo Design, Social Media, Proofreading, Storytelling, Strategic Planning, Social Media Marketing, Administrative..., Versatile Writer, Editing, Seminars, Nonprofits, Office Management, Organizational Behavior, Interviews, Human Resources, Training, Microsoft Word, Photoshop, Event Planning, Job Analysis, Creative Writing, Facebook, Fundraising, Blogging, Resume Writing, Job Descriptions, New Hire Orientations, PowerPoint, Management, Conflict Resolution
Education
Portland State University 2011 — 2014
Bachelor of Applied Science (BASc), Human Resources Management and Services
Portland Community College 2008 — 2011
Associate of Arts (AA), General Studies
Credit One Bank May 2013 - Present
Bluestem Brands January 2011 - May 2013
First Financial Bank USA January 2009 - February 2010
Washington Mutual Card Services January 2004 - January 2009
Fleet Credit Card Services June 2002 - December 2003
Cybiko, Inc January 2001 - February 2002
First USA February 1989 - January 2001
Skills
Credit Cards, Vendor Management, Process Improvement, Operations Management, Financial Services, Customer Service, Performance Management, Call Center, Business Process..., Credit, Management, Leadership, Risk Management, Team Building, Banking, Workforce Management, New Business Development, Call Centers, Executive Management, Portfolio Management, Business Analysis, Loans, CRM, Analytics, Outsourcing, Business Intelligence, Finance, Credit Risk, Forecasting, Analysis, Customer Experience, Consumer Lending, Financial Risk, Customer Retention, Strategy, Relationship Management, Change Management, Cross-functional Team..., Financial Analysis, Loss Mitigation, Team Leadership, Customer Satisfaction, Loan Servicing, Strategic Planning, Training, Mortgage Servicing, P&L Management, Budgets, Call Center Development, Mortgage Lending
Education
Judson University 1999 — 2002
BA, Business Administration, Management and Operations
Judson College (IL)
PNC December 2008 - Present
Credit One Bank September 2004 - March 2006
Las Vegas Field and Focus April 2001 - September 2004
Skills
Solid computer skills, Communication, Problem Solving, Customer Service, Banking, Account Management, Multitasking Skills, Marketing Research, Delinquency Management, Business Applications, General Ledger, Chart of Accounts, General Journal, Double Entry, Fund Accounting, Accounting, Finance, Financial Analysis, Financial Reporting, Debt Collection, Risk Management
Education
Davenport University 2013 — 2015
Bachelor of Business Administration (BBA), Accounting Information Mangement
Kalamazoo Valley Community College 2011 — 2013
Associate of Arts (A.A.), Business Administration and Management, General
Axiom Consulting Solutions July 2015 - Present
EOS FItness January 2015 - Present
Litigation Services September 2014 - June 2015
Las Vegas Athletic Club December 2009 - March 2015
Gold's Gym May 2014 - January 2015
Credit One Bank April 2007 - June 2014
All About Yoga June 2013 - December 2013
IBM 2005 - 2007
IBM Global Services 2005 - 2007
Keane, Inc. 1997 - 2005
Skills
Data Warehousing, SQL Server, SSIS, Windows, Business Intelligence, SQL, Databases, ETL, Yoga, Hatha Yoga, Microsoft SQL Server, Data Migration, Agile Methodologies, Business Analysis, SDLC, Team Building
Education
Indiana University-Purdue University at Indianapolis 1983 — 1987
BS, Business Analysis
PetSmart January 2012 - Present
Freedom Financial Network September 2008 - January 2012
The Home Depot October 2006 - July 2008
Credit One Bank January 2005 - August 2006
Barcelona Hotel Casino September 2004 - January 2005
Karsten Precision/Dolphin Inc. April 2000 - July 2004
Skills
Employee Relations
Education
Madison Area Technical College 1974 — 1975
Credit One Bank Marketing Communications ManagerWellPointJune 2004 - July 2006
Education
Mount Saint Mary's University 1999 — 2005
TEKsystems March 2015 - Present
Sogeti USA July 2013 - February 2015
Prometric February 2013 - November 2013
Tetra Tech/AMTI March 2011 - February 2013
ARINC, Inc February 2009 - March 2011
Linedata Services/Global Investment Systems June 2007 - February 2009
OmniCare/Neighborcare Pharmacies/Genesis Health Ventures March 2003 - February 2009
Credit One Bank January 2007 - June 2007
First Advantage Corporation July 2003 - January 2007
Net-Learning November 2001 - July 2003
Skills
Microsoft Office, Management, Research, Sales, Leadership, Training, Process Improvement, Visual Foxpro, Microsoft SQL Server, Oracle, CRM, BPM, .NET, Project Management, Program Management, Microsoft Excel, Databases, Enterprise Software, Consulting, Business Analysis, Software Development, Data Warehousing
Education
East Stroudsburg University 1980 — 1984
B.A; M.S, Mathematics; Computer Systems Management
Muhlenberg College
The Cheesecake Factory July 2012 - Present
Credit One Bank August 2012 - November 2012
The Cosmopolitan of Las Vegas March 2012 - June 2012
Skills
ServSafe, Food Safety, Recipes, Hospitality, Sanitation, Pastry, Cooking, Kitchen, Management, Knife Skills, Grill, Frying, breakfast cook, Broiler, Saute', Pizza, Raw Bar, Cold Station
Education
The Art Institute of Las Vegas 2013 — 2015
Associate of Arts (AA), Baking and Pastry Arts/Baker/Pastry Chef
Esenhower High School 1994 — 1996
Diploma, Cooking and Related Culinary Arts, General
Credit One Bank October 2013 - Present
JONES HARLEY LLP March 2011 - September 2013
Cozen O'Connor February 2010 - March 2011
Kegel, Tobin & Truce November 2007 - October 2008
Malmquist, Fields & Camastra March 2007 - November 2007
Pierce & Weiss, LLP July 1999 - March 2007
Skills
Product Liability, Personal Injury, Subrogation, Insurance, Courts, Workers' Compensation..., Litigation, Arbitration, Civil Litigation, Torts, Insurance Law, Legal Research, Commercial Litigation, Automobile Accidents, Legal Writing, Mediation, Defense
Education
Self-Study Canadian Law 2008 — 2009
Canadian Law - Basics
Whittier Law School 2002 — 2005
J.D., Intellectual Property Law Specialization
University of California, Los Angeles 1998 — 2002
B.A., Comparative Lit., Classical Civilization
Rose & Alex Pilibos Armenian School 1985 — 1998
H.S. Diploma, Basics plus AP
Sands Corp October 2013 - Present
Classified May 2013 - July 2014
Credit One Bank October 2011 - May 2013
IMPACT - Farmingdale December 2006 - September 2010
MSEDP January 2006 - December 2007
Aventura Technologies September 2005 - February 2006
Best Buy May 2005 - January 2006
GEICO October 2004 - April 2005
Staples September 2002 - October 2004
Skills
Troubleshooting, Virtualization, A+ Certified, Testing, Computer Hardware, Customer Service, Windows 7, Security, Technical Support, Active Directory, Network Administration, Mac OS X, Computer Repair, VMware, Windows Server, XP, Microsoft Exchange, Networking, Servers, Hardware, Software Installation, Data Center, Help Desk Support, VPN, Wireless Networking, Microsoft Technologies, System Administration, Disaster Recovery, Management, Microsoft SQL Server, Visio, Printers, Team Building, Infrastructure, Operating Systems, Network Security, Windows Vista, Vendor Management, Training, ITIL, Windows, DNS, Software Documentation, Integration, Windows XP
Education
Katharine Gibbs School 2004 — 2005
Associates, Network Sciences
Nassau Community College
Associate's degree
ONLC
Certified Training, VSphere
ONLC
Certified Training, HP Blade Logic and Vswitch X
Credit One Bank May 2015 - Present
Las Vegas Sands Corp. January 2015 - April 2015
Las Vegas Sands Corp. July 2011 - December 2014
Las Vegas Sands Corp. November 2010 - July 2011
Indextree, Inc. July 2005 - August 2010
Revedia, Inc. February 2007 - July 2009
LasVegas.com November 2003 - June 2005
VNU eMedia February 2001 - September 2003
Skills
Digital Marketing, Online Marketing, E-commerce, SEO, Email Marketing, SEM, Customer Acquisition, Conversion Optimization, PPC, Online Advertising, Product Management, Affiliate Marketing, A/B testing, Web Analytics, User Experience, Mobile Applications, Affiliate Management, Strategic Partnerships, Marketing Strategy, CRM, Google Analytics, Omniture, Social Media, Social Media Marketing, P&L Management, Advertising, Analytics, Retargeting, Budgets, Digital Strategy, Strategy, Web Project Management, Content Strategy, Web Marketing, Content Management, Product Marketing, Mobile Marketing, DMP, Website Development, Web Design, Landing Page..., Google Adwords, Google Webmaster Tools, Content Development, Booking Systems, Hospitality, Online Travel, Hotel Booking, Mobile Technology, CMS
Education
Binghamton University 1996 — 2000
Bachelor of Science (BS)
Credit One Bank September 2014 - Present
Wirtz Beverage Nevada August 2013 - September 2014
The Partner House & Subsidiaries Sofisticado Out of the Box Las Vegas November 2009 - May 2013
FX Luxury April 2008 - November 2009
Diversified Interests Black Gaming, LLC May 2006 - April 2008
Avery Dennsion November 2003 - May 2006
Ready Pac Produce February 2003 - October 2003
Misionero Vegetables March 2001 - January 2003
Dole Fresh Vegetables November 1998 - February 2001
Bestfoods Baking Business 1996 - 1998
Skills
Mergers, Forecasting, Budgets, Financial Reporting, Financial Analysis, Accounting, Managerial Finance, Sarbanes-Oxley Act, Revenue Analysis, Resorts, Casino, Income Statement, Hotels, Hospitality, Finance, Cash Flow, Internal Controls, Contract Negotiation, Cash Management, Customer Service, Management, P&L
Education
California State University-Dominguez Hills 2003 — 2005
MBA, Business
San Diego State University-California State University 1988 — 1993
BS, Business Finance
Credit One Bank June 2009 - June 2012
DETR State of Nevada January 2009 - June 2009
United Brotherhood of Carpenters and Joiners of America February 2003 - August 2008
Rhodes Homes Design & Development August 2001 - February 2003
PurchasePro.com May 2000 - June 2001
Golden State Lumber January 1997 - April 2000
Education
Chelmsford College Essex England
Manufacturing Engineering
San Francisco State University
Computer Aided Design
Credit One Bank April 2014 - Present
JPMorgan Chase 2007 - November 2011
JP Morgan Chase November 2007 - January 2011
Hilco Receivables 2006 - 2007
Citigroup February 2000 - March 2006
Sears, Roebuck and Co. 2001 - 2005
Chase Manhattan Corporation 1995 - 1997
Skills
SQL, Base SAS, Credit Cards, Loss Forecasting, Analytics, Forecasting, SAS, Banking, Business Strategy, Credit, Credit Risk, Predictive Analytics, Financial Risk, Predictive Modeling, Portfolio Management, Data Analysis, Business Analysis, Accounts Receivable, Military Experience, Poker, Sales, Risk Management, Financial Modeling, Financial Analysis, Financial Services, Risk Analytics, Finance
Education
Stanford University 1986 — 1990
BA, Economics
BYU Broadcasting January 2014 - Present
Credit One Bank May 2014 - August 2014
The Cottle Firm May 2013 - August 2013
Skills
Microsoft Excel, Microsoft Word, Microsoft PowerPoint, Google Analytics
Education
Brigham Young University 2013 — 2017
Bank of America January 2008 - Present
Credit One Bank July 2007 - January 2008
MBNA America Bank / Bank of America July 2005 - July 2007
MBNA America bank / Bank of America July 2002 - July 2005
MBNA America Bank / Bank of America July 1999 - July 2002
MBNA America Bank / Bank of America March 1996 - July 1999
ARAMARK September 1995 - March 1996
Canteen Service Co. March 1988 - September 1995
Skills
Relationship Management, Vendor Management, Pricing, Banking, Credit Risk, Business Analysis, Credit, Financial Services, Integration, IT Strategy, Project Management, Program Management
Education
Delaware Technical and Community College-Stanton-Wilmington 1993 — 1995
Associate of Science (A.S.), Food Service Management
University of Delaware 1982 — 1987
Business Administration and Management
Credit One Bank January 2014 - Present
Capital One May 2012 - December 2013
HSBC North America February 2009 - April 2012
HSBC North America October 2006 - February 2009
L2 Marketing Research July 2006 - September 2006
Environmental Products & Services (EPS) Co., a subsidiary of an Asian conglomerate annual sales $4B December 2000 - September 2002
Shanghai Netflowers LLC, a pioneer of online fresh flower and gift service in Mainland China December 1997 - March 2000
Skills
Financial Modeling, Credit, Risk Management, Credit Risk, Credit Analysis, Data Analysis, Loans, Asset Management, Credit Cards, Portfolio Management, Business Analysis, Financial Risk, Process Improvement
Education
市一中学
市一中学
University of Cincinnati College of Business 2005 — 2007
Master's degree, Management Sciences and Quantitative Methods
University of Cincinnati 2002 — 2004
MS (tech MBA), Quantitative Analysis and Operation Management
East China Normal University 1997 — 2001
Bachelor's Degree, Environmental Science
Self employed February 2015 - Present
Partner Weekly July 2010 - June 2015
Selling Source, LLC January 2010 - July 2010
Selling Source, LLC May 2009 - January 2010
Credit One Bank April 2008 - May 2009
Credit One Bank January 2006 - April 2008
Citi March 2003 - January 2006
Skills
Certified Scrum Master..., Project Management, Scrum, Agile Methodologies, Agile Project Management, SDLC, Quality Assurance, Business Analysis, Program Management, PMO, Websites, Private Banking, Branch Banking, Commercial Banking, Investment Banking, Leadership, Team Leadership, Team Management
Education
University of Nevada-Las Vegas 2003 — 2006
Bachelor's degree, Social Work
CCSN 1991 — 2003
Associate's degree, Social Work
CCSN
Credit One Bank November 2014 - Present
Bally Technologies May 2012 - November 2014
Skills
Visual Studio, C#, ASP.NET MVC, Java, C++, OpenGL, WPF, Javascript, jquery, ASP.NET Web API, Eclipse, Subversion, Python, HTML 5, XNA, Batch Scripting, Windows Phone..., Android Development, ADO.NET, CVS, Shell Scripting, WCF, Microsoft SQL Server, JavaScript, HTML5
Education
University of Nevada-Las Vegas 2005 — 2012
Bachelor of Science (BSc), Computer Science and Accounting, Minor in Mathematics, 3.59
Credit One Bank July 2014 - Present
Newmont Mining Corporation March 2012 - May 2014
LSI March 2000 - March 2011
Skills
Microsoft Exchange, Software Documentation, BMC Remedy, Active Directory, Troubleshooting, Data Center, Citrix, Help Desk Support, Customer Service, Windows, Access, Servers, System Administration, Information Technology, Windows Server
Education
Iowa Central Community College 2012 — 2015
Associate of Arts (AA), General Studies
Riverside City College
Credit One Bank September 2014 - Present
Roberts Communications Network March 2012 - September 2014
Sykes September 2011 - September 2012
MyPortal Exchange August 2009 - September 2011
Market Plus Inc. May 2006 - May 2007
Skills
Vulnerability Assessment, Network Security, Security+, Web Applications, Database Design, jQuery, Node.js, PHP, CSS3, Databases, SQL, CSS, Python, angularjs, bootstrap 3, CouchDB, sencha touch, sencha extjs 5, famo.us framework, Git, System Administration
Education
Hawaii Pacific University 2010 — 2012
Master of Science, Information System
Hawaii Pacific University 2007 — 2009
Bachelor of Science, Computer Science
Proficio Bank 2015 - Present
Caesars Entertainment Corporation 2014 - 2015
Selling Source, LLC 2010 - 2013
Selling Source, LLC 2009 - 2010
Selling Source, LLC 2007 - 2009
Credit One Bank 2002 - 2007
Skills
Direct Marketing, Analytics, Lead Generation, Customer Acquisition, Database Marketing, CRM, Direct Mail, Digital Marketing, Marketing, Online Advertising, Segmentation, Strategy, Online Marketing, Web Analytics, Marketing Strategy, SEO, Email Marketing, Vendor Management, Multi-channel Marketing, Integrated Marketing, Customer Retention, E-commerce, Interactive Marketing, Campaign Management, Financial Services, Marketing Communications, Account Management, B2B, Program Management, Predictive Modeling, Google Analytics, Creative Direction, B2C marketing, Credit Cards, SAS, Consumer Lending, Quality Assurance, Print Management, Credit Risk, Financial Analysis, Financial Forecasting, Risk Analytics, Budget Forecasts, Marketing Management, Creative Strategy, Monetization, Inventory Analysis, Press Releases, Brand Management, Management
Education
Boston University 1997 — 2001
BA, Mathematics
Harvard University Graduate School of Design 2000 — 2000
Summer Program, Architecture
The Housing Authority of the County of San Bernardino April 2013 - Present
Aragon June 2011 - Present
University of Redlands July 2012 - April 2013
Ark Restaurants April 2008 - April 2011
Credit One Bank 2006 - 2008
Clark County Collections 2004 - 2006
Maxxim Medical Inc. January 1995 - 1999
KGGI / KMEN Radio 1991 - 1995
Skills
Hiring, Employee Relations, Employee Benefits, Workers Compensation, Safety Management, Customer Service, Payroll, Labor Relations, Microsoft Office, Recruiting, System Administration, Succession Planning, Deferred Compensation, Team Building, Training, Organizational..., Human Resources, Management
Education
California Baptist University
Business Administration and Management, General
Credit One Bank 2013 - Present
Citigroup 1998 - 2012
Skills
Credit Cards, Risk Management, Marketing, Management, Leadership, Analysis, SDLC, Segmentation, Financial Risk, Analytics, Portfolio Management, Credit Risk, Banking, Financial Services, Financial Modeling, Credit, Process Improvement, Forecasting, Strategy, Call Centers, Executive Management, Statistical Modeling, Marketing Strategy, Predictive Modeling, Credit Analysis, CRM, Customer Retention, Credit Scoring, Data Analysis, Customer Acquisition, Risk Analytics, Database Marketing, Data Mining, Financial Analysis, Predictive Analytics, Finance, Loans, Mergers & Acquisitions, Training, Business Analysis
Education
The Graduate Center, City University of New York 1990 — 1998
Ph.D., Economics
The Graduate Center, City University of New York 1990 — 1996
Master of Arts, Economics
Indiana University Bloomington 1986 — 1990
Bachelor of Arts, Computer Science
The Cosmopolitan of Las Vegas January 2015 - Present
Credit One Bank February 2013 - January 2015
Southern Illinois University January 2000 - February 2013
Southern Illinois University August 1998 - January 2000
Southern Illinois University February 1998 - July 1998
US Army October 1991 - April 1992
US Army July 1990 - October 1991
US Army October 1988 - July 1990
Skills
Active Directory, Linux, Windows Server, Operating Systems, Windows, Microsoft Office, Windows 7, Hardware, TCP/IP, MySQL, Group Policy, Computer Hardware, Troubleshooting, Technical Support, Apache, VMware, IIS, Software Installation, System Administration, Microsoft SQL Server, Servers, Debian/Ubuntu, Matlab, Electrical Engineering, Subversion, Virtualization, DNS, DHCP, HTML, Software Documentation, Testing, VMware vSphere 5.1, Engineer Intern..., TS/SCI Security..., WebSphere MQ, Access
Education
Southern Illinois University, Carbondale 2005 — 2008
Bachelor of Science (B.S.), Electrical Engineering, GPA 3.489
Southern Illinois University, Carbondale 2005 — 2008
Bachelor of Science (B.S.), Computer Engineering, GPA: 3.489
Southern Illinois University, Carbondale 1994 — 1997
Bachelor of Science (B.S.), Computer Science, GPA: 3.168
Defense Language Institute 1989 — 1990
Russian, U.S. Army Russian Language Proficiency Diploma
Intuit June 2013 - Present
Credit One Bank November 2010 - January 2013
Clearwire August 2010 - November 2010
Purafilter2000 November 2007 - April 2010
Netcom America October 2006 - August 2007
US Avestor LLC December 2002 - February 2006
Lowestloan.com April 2002 - December 2002
Nanonics Corporation January 1999 - February 2002
Skills
Active Directory, Troubleshooting, Servers, Microsoft Exchange, Disaster Recovery, Windows Server, SharePoint, Firewalls, Network Administration, Windows, VMware, Programming, System Administration, Technical Support, IT Management, DNS, Splunk, SEC, Red Hat Linux, Networking
Education
Keller Graduate School of Management of DeVry University 2011 — 2013
Master of Information Systmes, Data Modeling/Warehousing and Database Administration, 3.0
Unitek 2004 — 2004
Certificate of Completion, 2003 MCSE Boot Camp
DeVry Institute of Technology 1997 — 2000
Bachelor of Science, Computer Information Systems
Rakuten Super Logistics August 2014 - Present
Rakuten Super Logistics April 2009 - August 2014
Credit One Bank December 2007 - April 2009
Nextel Partners October 2005 - October 2006
Nextel Partners June 2004 - October 2005
Nextel Partners November 2002 - June 2004
Nextel Partners September 2000 - November 2002
Skills
Sales Management, New Business Development, Team Building, Cross-functional Team..., Operations Management, Business Development, Leadership, Start-ups, Sales, E-commerce, Call Centers, Logistics, Supply Chain Management, Account Management, Process Improvement, Product Management, Training, Supply Chain, Project Management, B2B
Education
Kansas State University 1996 — 2000
Bachelors: Rhetoric and Speech Communication, Corporate Training
Wells Fargo Home Mortgage December 2014 - Present
UnionReady, LLC February 2014 - Present
Quicken Loans March 2012 - December 2013
Paris Hotel May 2005 - January 2011
Credit One Bank April 2010 - October 2010
Skills
Customer Service, Integrated Marketing, Leadership, Process Improvement, Management, Finance, Marketing, Sales, Financial Services, Portfolio Management, Banking
Education
University of Nevada-Las Vegas 2006 — 2008
Bachelor of Applied Science (B.A.Sc.), Finance and Financial Management Services, 3.5
North Idaho college 2000 — 2002
Associate of Arts and Sciences (A.A.S.), Business Administration and Management, General
HealthDataInsights, Inc. April 2013 - June 2015
Credit One Bank February 2007 - February 2013
MS Concrete Co August 1997 - February 2007
Skills
Software Quality..., Quality Assurance, Manual Testing, Functional Testing, Regression Testing, Web Testing, User Acceptance Testing, Agile Testing, Agile & Waterfall..., SDLC, SQL, Microsoft SQL Server, Data Validation, Databases, JIRA, OnTime, Microsoft Office, Accounting
Education
Southern Utah University 1993 — 1997
Bachelor of Science (B.S.)
Reward Gateway (previously known as Asperity Employee Benefits) April 2013 - May 2014
The Seed: Positively Plant Based September 2012 - April 2013
enter:marketing November 2009 - September 2012
Fontainebleau Resorts July 2008 - June 2009
Credit One Bank May 2007 - July 2008
Skills
Project Management, Email Marketing, Analytics, Strategy, Direct Marketing, Marketing Communications, Account Management, Marketing, Social Media Marketing, Advertising, Social Media, CRM, Marketing Strategy, Digital Marketing, Lead Generation, Marketing Management, Start-ups, Facebook, B2B Marketing, Mobile Marketing, Leadership
Education
Montana State University-Billings 2002 — 2006
Bachelor of Science, Marketing/Management
Healthcare Partners of Nevada October 2012 - Present
TEKsystems March 2012 - September 2012
The Cosmopolitan of Las Vegas November 2009 - February 2012
Fontainebleau Resorts March 2008 - June 2009
Credit One Bank June 2005 - March 2008
Citibank 1996 - 2005
Skills
Vendor Management, Business Analysis, Project Management, Contract Negotiation, IT Outsourcing, Business Intelligence, Budgets, Process Improvement, Operations Management, Change Management, Team Building, Team Leadership, Strategic Planning, Data Warehousing, Visio, Management, CRM, Cross-functional Team..., MS Project, Leadership, Requirements Analysis, Analysis, Integration, Strategy, Microsoft Project
Education
West Virginia University 1987 — 1989
MBA, Business & Economics
Fairmont State University
BS, Business Administration
Amy Hanlon Design January 2002 - Present
Reed Business Information October 2008 - April 2010
Elevation January 2007 - June 2008
Credit One Bank November 2006 - January 2007
Strategy One August 2005 - October 2006
Skills
Logo Design, Dreamweaver, Brochures, InDesign, Direct Mail, Flash, Illustrator, Advertising, Photoshop, Catalogs, Newsletters, Flash Animation
Education
University of Illinois at Urbana-Champaign 2001 — 2005
Bachelor of Fine Arts in Graphic Design, Graphic Design
Credit One Bank November 2013 - Present
Proventure Staffing July 2013 - November 2013
Clark County Programming Services March 2011 - December 2012
Clark County Programming Services July 2008 - March 2011
Clark County Public Health, Environmental Public Services June 2006 - July 2008
Department of Corrections, Airway Heights Correction Center June 2001 - June 2006
Community College of Spokane (DIST 17) March 2001 - December 2003
Skills
•Database structure,..., •Strong analytical and..., •SQL Server Reporting..., •SQL Server..., •T-SQL/SQL 2005 or 2008, •XML/XSL, CSS, •Visual Basic, COBOL,..., •VB.NET development, SSAS
Education
Eastern Washington University
Bachelor's degree, Communication Studies (Minor in Business Administration)
Pima Community College
A.A.S., Small Business Computer Specialist
Pima Community College
A.A.S., Computer Programmer/Analyst
Pima Community College
Technical Certificate, Computer Operator
Pima Community College
Certificate, Computer Application for Managers
MUFG in the Americas January 2014 - Present
Union Bank October 2011 - January 2014
Credit One Bank July 2007 - October 2011
Skills
SAS, Predictive Modeling, Time Series Analysis, Logistic Regression, Cluster Analysis, Financial Risk, Risk Modeling, Portfolio Management, Matlab, Data Mining, Credit Risk, Statistical Modeling, Statistics, Segmentation, Stress Testing, Risk Management, Multivariate Analysis, Basel II, Risk Analysis, Factor Analysis, Decision Trees, Predictive Analytics, Credit Scoring, R, RiskFrontier, Loss Forecasting, Portfolio Optimization, Economic Capital, Subprime Market Analysis
Education
North Carolina State University
Master's Degree, Statistics
North Carolina State University
Master's Degree, Operations Research
Tsinghua University
Bachelor's Degree, Industrial Engineering
Credit One Bank August 2015 - Present
Credit One Bank October 2012 - August 2015
Law Office of Frank Sorrentino January 2003 - August 2012
RED, Inc. March 2007 - September 2008
Skills
Editing, Writing, Process Improvement, Proofreading, Online Research, Microsoft Word, Microsoft Excel, Desktop Publishing, Spreadsheets, Microsoft Access, Advanced Computer Use, Digital Photography, Outlook, Credit, Employee Relations, Team Building, Adobe Acrobat, Team Leadership, Customer Service, Microsoft Office
Education
University of Nevada-Las Vegas
Bachelor's Degree, English, with an emphasis on writing, 3.73 GPA
Credit One Bank May 2015 - Present
TJ Maxx January 2013 - Present
The TJX Companies, Inc. May 2014 - May 2015
Hertz August 2012 - November 2012
Hertz March 2012 - August 2012
Louisiana Tech University September 2008 - August 2012
Louisiana Tech University November 2011 - May 2012
Skills
Microsoft Office, PowerPoint, Word, Excel, Access, Basics of PSAW..., Teamwork, Time Management, Microsoft Excel, Customer Service, Microsoft Word
Education
Louisiana Tech University 2011 — 2012
Master of Business Administration (MBA)
Louisiana Tech University 2008 — 2011
BS, Economics
Credit One Bank November 2009 - November 2013
Nortel 2000 - 2009
Skills
Project Management, Business Analysis, Vendor Management, PMP, Telecommunications, Software Project..., Program Management, Integration, Process Improvement, SDLC, Product Management, Change Management, Cross-functional Team..., Team Leadership, Business Intelligence, Requirements Gathering, Business Requirements
Education
University at Buffalo
BS, Math & Physics
Universal Business Advisors August 2013 - Present
University of Nevada Las Vegas January 2012 - January 2014
Credit One Bank June 2012 - September 2012
Eastcoast Finances May 2006 - July 2007
Fairfield Financial Mortgage Group, Inc September 2005 - May 2006
Skills
Microsoft Office, Microsoft Excel, Microsoft Word, PowerPoint, Research, Statistical Modeling, Regression Analysis, Mathematical Modeling, Databases, Marketing Strategy, Strategic Planning, SQL, Analysis, Response Modeling, Response Models, Portfolio Management, Investments, Data Analysis, Financial Analysis, Statistics, Marketing, Start-ups, Economics, CRM, Finance, Entrepreneurship, Leadership, Loans, Access
Education
University of Nevada-Las Vegas 2012 — 2014
Master's degree, Economics
University of Nevada-Las Vegas 2007 — 2011
Bachelor's degree, Economcis
University of Nevada
Master's of Arts, Economics
Pinnacle Entertainment October 2013 - Present
Selling Source, LLC 2010 - 2013
Credit One Bank 2000 - 2010
Skills
Integrated Marketing, Direct Marketing, Advertising, Direct Mail, Creative Direction, Media Buying, Online Advertising, Interactive Marketing, Copywriting, Marketing Communications, Brand Development, Marketing, Database Marketing, Digital Marketing, Email Marketing, Project Management
Education
Regis University 2000 — 2005
Bachelor's degree, Business Administration and Management, General
HCA July 2015 - Present
University of Nevada Las Vegas January 2009 - July 2015
Credit One Bank June 2005 - January 2009
Eagle Sentry November 2004 - June 2006
Sitel January 2002 - November 2004
Client Logic March 2001 - January 2002
U.S. Coast Guard May 1989 - September 1997
Skills
Active Directory, Computer Hardware, Windows Server, Security+, Cisco Security, System Administration, Network + Certified, Network Administration, DHCP, Cisco IOS, Cisco Routers, Virtualization, Group Policy, Norton Ghost, Network+, Numara Footprints, Wireless Networking, CCNA, Linux, Antivirus, VPN, DNS, Microsoft SQL Server, Software Installation, Windows 8, Troubleshooting, Technical Support, Networking, Servers, Security, Network Security, Cisco ASA, Windows 7
Education
WGU Nevada 2015 — 2017
Master of Science Information Security and Assurance, Security and Assurnace
Western Governors University 2013 — 2015
Bachelor's of Science, Information Technology in Security, 3.5
College of Southern Nevada 2009 — 2012
Associate of Applied Science, Information Technology, 3.5
Credit One Bank October 2014 - Present
University of Chicago Booth School of Business July 2013 - October 2014
University of Chicago Booth School of Business April 2003 - July 2013
First Options of Chicago December 2001 - February 2003
Goldman Sachs 2001 - 2003
Advantgo December 2000 - December 2001
Open Port Technology 1996 - 2000
Accenture 1993 - 1995
IBM 1982 - 1992
Skills
SQL, Unix, C#, Programming, Project Management, Windows Server, Mac OS, Objective-C, iPhone, Microsoft SQL Server, Visual Studio, TFS, Oracle Webcenter..., SharePoint, C++ Language, Software Development, XML, JavaScript, SDLC, C++, HTML, Software Engineering, Software Project..., Testing, Web Applications, IIS, .NET, MySQL, Object Oriented Design, Architectures, Architecture, Windows, Operating Systems
Education
Johns Hopkins University 1989 — 1992
Masters of Computer Science, Computer Science
Tougaloo College 1978 — 1981
Bachelor of Science (BS) Math/Computer Science, Computer Science
Credit One Bank December 2014 - Present
Wirtz Beverage Nevada September 2008 - December 2014
Bellagio August 2007 - August 2008
Treasure Island Resort & Casino April 2006 - August 2007
Horizon Cellular July 1994 - December 1994
Traub and Co. February 1992 - July 1994
Skills
Excel, Word, Inventory Management, Microsoft Office, Strategic Planning, Budgeting, Forecasting, Process Improvement, Problem Solving, Financial Analysis, Research, Analysis, Business Analysis, Change Management, Business Intelligence, Business Strategy, Strategy, Marketing, Management, Food & Beverage, Marketing Strategy, Hospitality Management, Microsoft Excel, Hospitality, Budgets
Education
Indiana University School of Law—Bloomington 1997 — 1999
JD, Tax Law
Thunderbird School of Global Management 1995 — 1996
MBA, Internaional Management
Southern Methodist University - Cox School of Business 1986 — 1990
BBA, Finance
Park-Tudor 1973 — 1985
Credit One Bank January 2014 - Present
Credit One Bank January 2011 - December 2013
Credit One Bank January 2009 - December 2010
Credit One Bank January 2008 - January 2009
Jensen Design Associates, Inc. 2005 - 2007
Clarion Corporation of America 2005 - 2005
Kenwood USA 2003 - 2005
Skills
Copywriting, Marketing Communications, Spanish, Advertising, Integrated Marketing, Marketing, Marketing Strategy, Email Marketing, Online Marketing, Online Advertising, Press Releases, Direct Marketing, Product Development, Social Media, Public Relations, Direct Mail, Digital Marketing, Blogging, Lead Generation, Digital Strategy, Corporate Branding, Media Planning, Product Marketing, Web Design, Management, Creative Strategy, Brand Management, Strategic Communications, Event Planning, Leadership, Creative Direction
Education
West Virginia University 2011 — 2012
Master of Science (M.S.), Integrated Marketing Communications (IMC)
Arizona State University 1995 — 1999
BA, Communication
NV Energy March 2014 - Present
Central Recovery February 2010 - March 2014
Advanced Information Systems 2008 - May 2011
Credit One Bank December 2001 - June 2007
Nike 1996 - 2001
Skills
Project Management, Databases, Data Architecture, VoIP, Genesys, Large Systems...
Education
Southern Illinois University, Carbondale 1979 — 1982
BS, Education
Credit One Bank June 2007 - Present
Credit One Bank February 2007 - Present
Ronin Marketing & Management January 2002 - Present
Credit One Bank June 2004 - February 2007
Education
Cornell University 1993 — 1997
BS May '97, Hospitality Management
Credit One Bank March 1999 - December 2014
Household International December 1988 - December 1998
Skills
Team Leadership, Leadership, Operations Management, Access, Call Center, Credit Cards, Team Building, Credit, Vendor Management, Risk Management, Financial Services, Credit Risk, Budgets, Financial Analysis, Forecasting, Management, Call Centers, Process Improvement, Customer Service
Education
University of Nevada-Las Vegas 2012 — 2012
Human Resource Management Certification
Oakland Community College
Business Administration and Management, General
Caesars Entertainment Corporation February 2014 - Present
The Jackson Laboratory December 2011 - January 2014
Credit One Bank May 2009 - December 2011
Wynn Las Vegas June 2006 - May 2009
Williams-Sonoma, Inc. April 2004 - June 2006
Spherion, Inc. August 2001 - April 2004
Skills
Active Directory, Information Security, Product Management, SharePoint, Contract Negotiation, Microsoft SQL Server, Project Management, Telecommunications, Microsoft Exchange, Windows Server, VMware, Disaster Recovery, Management, Network Administration, Vendor Management, Firewalls, SDLC, Security, System Administration, IT Operations, IT Strategy, Data Center, DNS, Change Management, Enterprise Architecture, System Deployment, Cloud Computing, VMware ESX, Troubleshooting, Servers, Business Intelligence, Requirements Analysis, Microsoft Certified..., Leadership, Integration, Visio, ITIL, Virtualization, IT Management, Databases, Infrastructure
Education
Penn State University 2012 — 2014
University of Phoenix 2002 — 2004
Summit Partners January 2012 - Present
Credit One Bank April 2011 - January 2012
Nevada Cancer Institute September 2010 - April 2011
Wynn Las Vegas June 2007 - September 2010
Wynn Las Vegas August 2004 - June 2007
Skills
VMware Certified..., VMware VTSP 5, HP AIS - Network..., vSphere, VMware ESX, HP ASE, HP Master ASE
Education
California State University-Fullerton
STARTEK August 2015 - Present
Credit One Bank April 2014 - September 2015
Sitel August 2011 - April 2014
StarTek November 2009 - August 2011
Sitel November 2004 - October 2009
Skills
Training, Vendor Management, Workforce Management, Call Center, Management, Call Centers, Operations Management, BPO, Customer Experience, Outsourcing, Contact Centers, Coaching, Team Building, Transition Management, Call Center Development, Offshoring, Business Process..., Forecasting, Leadership, Process Improvement
Education
University of Illinois at Chicago 1997 — 2002
Kaiser Permanente IT June 2010 - Present
COMSYS (Wellsfargo) October 2009 - June 2010
Inscope Solutions January 2009 - July 2009
Credit One Bank July 2006 - May 2008
Sun Microsystems July 1998 - July 2004
Skills
Storage, ITIL, Unix, Disaster Recovery, Storage Area Networks, NetApp, Enterprise Architecture, Vendor Management, PMP, SAN, Data Center, Software Documentation, Oracle, Integration, Business Analysis, Virtualization, NAS, SQL, Change Management, Project Management, SDLC, Security, Cloud Computing, Windows, Active Directory, Architecture, Business Intelligence, Servers, Windows Server, VMware, Testing, IT Management, Solution Architecture, IT Operations, System Deployment, Solaris, Linux, SharePoint, Java, IT Service Management, Service Delivery, Professional Services, Infrastructure, High Availability, Management / Leadership, Disaster Risk Reduction
Education
The American University, MS Information Systems
MS, Information Systems
University of Maryland College Park
BS, Accounting and Economic
Credit One Bank August 2013 - Present
Credit One Bank August 2010 - August 2013
Credit One Bank November 2007 - November 2010
credit one bank 2004 - 2007
Skills
Credit, Access, Banking, Business Analysis, Call Centers, Credit Cards, Credit Risk, Customer Service, Forecasting, Leadership, Loans, Management, Risk Management, Vendor Management, Process Improvement, Strategic Planning, Account Management
Education
State University of New York College at Fredonia 2001 — 2005
Bachelor of Arts (B.A.), Political Seciend and History
Credit One Bank February 2014 - Present
Capital One August 2012 - January 2014
Capital One May 2012 - August 2012
HSBC January 2007 - April 2012
Credit One Bank December 1999 - January 2007
Skills
Credit Risk, Predictive Modeling, SAS, Credit Cards, SAS programming, Logistic Regression, Analytics, Financial Risk, Predictive Analytics, Credit, Data Mining, Statistical Modeling, Risk Management, Portfolio Management, Business Analytics, Risk Analytics, CHAID, Financial Services, Segmentation, Business Intelligence, Data Analysis, Business Analysis, Basel II, Analysis, Management, Financial Modeling, Strategy
Education
University of Nevada-Las Vegas
M.S., Mathematics, Applied Statistics
University of Nevada-Las Vegas
B.S., Mathematics, Actuarial Science
Clark County 2009 - Present
Credit One Bank 2000 - 2009
Sherman Financial/Credit One Bank 2000 - 2009
Public Consultting Group 1900 - 2000
Skills
SharePoint, ASP.NET, SQL, SDLC, Data Warehousing, SSIS, Databases, Vendor Management, Business Analysis, Software Project..., Visio, .NET, ITIL, Software Development, T-SQL, Requirements Analysis, Business Intelligence, Integration, Disaster Recovery, Architecture, Microsoft SQL Server, Project Management, VB.NET, Change Management, SSRS, Process Improvement, Software Documentation, C#, IT Strategy, Oracle, IT Management, ETL, WCF, Crystal Reports, Enterprise Architecture, Agile Methodologies, PL/SQL, XML, Systems Analysis, Requirements Gathering, PMP
Education
Univ of Phoenix 2004 — 2006
UNCC
Las Vegas Sands Corp March 2010 - Present
WorldDoc 2009 - 2010
The Venetian February 2008 - October 2009
Credit One Bank April 2005 - February 2008
Auto Insurance America September 1998 - April 2004
Linden Computer Services January 1988 - September 1998
Skills
SSRS, Analysis Services, Data Warehousing, Business Intelligence, SSIS, ETL, Microsoft SQL Server, Data Modeling, Databases, SharePoint, OLAP, SDLC, SQL, Database Design, T-SQL, Enterprise Architecture, Disaster Recovery, Business Analysis, Analytics, Visio, Oracle, IT Management, Architecture, Integration, Cognos, Agile Methodologies, Web Development, SOA, C#, ASP.NET, Database Administration, Visual Studio, .NET, Agile Project Management, Data Integration, Data Warehouse..., Requirements Analysis, Scrum, Software Development, Software Project..., Solution Architecture, DB2, IT Strategy, MDX
Education
El Camino Real
University of California, San Diego
Computer Science
Credit One Bank October 2013 - Present
Select Management Resources September 2011 - September 2013
Forbidden Pictures, LLC September 2009 - September 2011
Confidential September 2009 - June 2010
WaMu March 2005 - September 2009
Surpas 2003 - 2005
Hines Interests LLC January 1998 - April 2002
Hines January 1998 - April 2002
Zale Corporation - JNB 1984 - 1997
Skills
Risk Management, Credit Cards, Asset Managment, Vendor Management, Management, Process Improvement, Credit, Team Building, Executive Management, Portfolio Management, Asset Management, Call Centers, Banking, Financial Services, Loans, New Business Development, Mergers & Acquisitions, Leadership, Mortgage Lending, Finance, Credit Risk, Financial Analysis, Consumer Lending, Business Analysis, Insurance, Start-ups, Strategy, Outsourcing, Analysis, Analytics, Relationship Management, Business Process..., Investments, Business Development, CRM, Operations Management, Financial Risk, Financial Modeling, Training, Due Diligence, Forecasting, Strategic Planning
Education
University of Southern Mississippi 1981 — 1985
Bachelor's degree, Music History, Literature, and Theory
Selling Source LLC 2013 - Present
SocialWellth March 2008 - Present
Credit One Bank February 2006 - January 2008
Creative Computer Solutions, Inc. May 1995 - August 2000
Las Vegas Housing Authority October 1994 - May 1996
Skills
SDLC, SharePoint, Vendor Management, Software Project..., Business Intelligence, Project Management, Microsoft SQL Server, Program Management, Systems Analysis, Business Analysis, PMP, CRM, Change Management, Software Documentation, Process Improvement, Data Warehousing, Visio, Data Analysis, SQL, IT Strategy, Software Development, Healthcare Information..., Databases, Agile Methodologies, Requirements Gathering, Requirements Analysis, Cross-functional Team..., Enterprise Architecture, Cloud Computing, Scrum, Team Leadership, Integration, Quality Assurance, IT Management, SaaS, Disaster Recovery, Business Process, Database Design, Product Management, Analytics, Business Process..., Project Portfolio..., PMO, Resource Management, Strategy, Enterprise Software, Agile Project Management, E-commerce, ITIL
Education
Park University 2004 — 2005
Master of Business Administration (MBA)
UNLV
Bachelor of Arts (B.A.), Psychology
BJ Designs January 1983 - Present
Accelerated Payment Technologies, Inc. June 2010 - March 2012
Sands Expo Convention Center January 2007 - June 2009
Credit One Bank January 2005 - January 2007
Skills
C#, PHP, MySQL, AJAX, Databases, JavaScript, T-SQL, HTML, Java, Microsoft SQL Server, Database Design, .NET, SQL, VB.NET, Software Documentation
Education
Rochester Institute of Technology 1972 — 1974
Rent-A-Center January 2012 - Present
Direct Energy July 2009 - January 2012
Alliance Data July 2006 - July 2009
Credit One Bank 2005 - 2007
Home Shopping Network 1999 - 2000
BF Goodrich 1997 - 1999
Skills
Data Warehousing, Databases, RMAN, IT Strategy, Data Modeling, PL/SQL, Oracle RAC, Disaster Recovery, Performance Tuning, CRM, IT Management, Database Design, Microsoft SQL Server, Oracle, Oracle E-Business Suite, ITIL, SDLC, Operating Systems, Business Analysis, Data Migration, SQL, Enterprise Architecture, ETL
Education
University of Madras 1983 — 1986
Kendriya Vidyalaya Kalpakkam 1971 — 1983
Independent October 2009 - Present
Credit One Bank October 2000 - January 2009
Skills
Credit, Call Center, Financial Analysis, Credit Risk, Credit Cards, Risk Management, Strategic Planning, Financial Risk, Process Improvement, Business Intelligence, Financial Modeling, Vendor Management, Banking, Financial Services, Strategy, Loans, Call Centers, Executive Management, Portfolio Management, Analytics, Business Analysis
Education
Farmingdale State University of New York
Credit One Bank April 2014 - Present
Credit One Bank October 2006 - April 2014
Credit One Bank September 2001 - October 2006
Wells Fargo July 1998 - September 2001
Skills
Risk Management, Credit, Credit Cards, Financial Risk, Portfolio Management, Financial Services, Banking, Loans, Call Centers, Vendor Management, Financial Modeling, Executive Management, Business Analysis, Relationship Management, CRM, Credit Risk
Education
Regis University 2003 — 2005
MBA
Hendrix College 1994 — 1998
BA, Economics and Accounting
Credit One Bank April 2000 - Present
Skills
Credit, Credit Risk, Portfolio Management, Risk Management, Business Analysis, Vendor Management, Banking, Financial Services, Credit Cards, Financial Risk, Loans, Executive Management, Financial Modeling, Analytics, Project Management, Financial Analysis, Process Improvement
Education
University of Missouri-Kansas City 1984 — 1988
Bachelor of Science (BS), Accounting
Credit One Bank
Skills
Credit, Risk Management, Credit Risk, Vendor Management, Credit Cards, Call Centers, Business Intelligence, Process Improvement, Banking, Financial Risk, Analytics, Change Management, Business Analysis, Financial Services, Team Leadership, Management, Project Management
Education
Buena Vista University 1992 — 1993
Looking for an exciting new job opportunity 2015 - Present
Quest Software Inc. December 2014 - June 2015
Credit One Bank July 2006 - 2014
National Wholesale Liquor Distribution August 2000 - March 2001
Skills
Credit Cards, Credit, Customer Service, Credit Risk, Banking, Loans, Process Improvement, Vendor Management, Risk Management, Call Centers, Team Building, Team Leadership, Customer Satisfaction, Financial Analysis, Financial Risk, Customer Experience, Customer Retention, Business Analysis, Project Management, Strategic Planning, Management, Leadership, Analytics, Training, Account Management, Portfolio Management
Education
Arapahoe Community College 2005 — 2005
Credit One Bank December 1999 - Present
Skills
Credit Risk, Banking, Financial Analysis, Risk Management, Executive Management, Business Strategy, Portfolio Management, Credit, Strategic Planning, Call Centers, Operations Management, Credit Cards, Financial Risk, Business Analysis, Management, Customer Acquisition, Analytics, Process Improvement, Product Management, Financial Modeling, Financial Services, Vendor Management, Strategy, Segmentation, Loans, Predictive Analytics, Business Intelligence, Leadership
Education
University of Colorado Boulder
Business, Finance & Accoutning
Credit One Bank June 2015 - Present
CVS Caremark Corporation August 2013 - Present
LCM3 Solutions November 2012 - Present
HealthSpot July 2011 - November 2012
Take Care Health Systems October 2006 - August 2011
Walgreens/Take Care Health Systems/Whole Health Management October 2006 - August 2011
MBNA America Bank 1988 - 2006
Bank of America 1988 - 2005
Skills
Healthcare, Operations Management, Call Center, Vendor Management, Strategic Planning, Process Improvement, Customer Relations, Contract Negotiation, Product Development, Sales Management, Planning, Coaching, Start-ups, Contract Negotiations, Change Management, Health, Performance Management, Risk Management, Executive Management, Financial Reporting, Team Building, Budgeting, Program Management, Vendor Relations, Project Management, Customer Service, Business Development, Income Statement, Team Leadership, P&L Management, New Business Development, Management, Budgets, Business Process..., Project Planning, Leadership, Cross-functional Team..., Call Centers, CRM, Forecasting, Logistics, Business Analysis, Training, Outsourcing, Customer Satisfaction, Product Management, Account Management, Customer Experience, Business Strategy, Sales Operations
Education
University of Delaware
JPMorgan Chase November 2011 - Present
Avaya August 2009 - November 2011
Advanta February 2008 - August 2009
Credit One Bank August 2006 - January 2008
Skills
Segmentation, SAS, SQL, SAS..., Data Analysis, Analytics, Analysis, Cross-functional Team..., Direct Marketing, SAS, Strategy
Education
University of Nevada-Las Vegas 2001 — 2006
MBA MS, MBA & Computer Eng
The Smith Center February 2013 - Present
MGM Resorts International April 2011 - Present
Candlelighters Childhood Cancer Foundation 2006 - Present
HELP of Southern Nevada 1998 - Present
Credit One Bank October 1995 - November 2010
Skills
Team Building, Community Outreach, Strategic Planning, Non-profits, Contract Negotiation, PowerPoint, Healthcare, Social Media Marketing, Leadership, Project Management, Training, Microsoft Excel, Nonprofits, Customer Service, Public Speaking, Public Relations, Program Management, Event Management, Event Planning, Marketing Strategy, Marketing, Time Management, Fundraising, Social Media, Marketing Communications, Budgets
Education
University of Nevada-Reno 1979 — 1984
BS, Journalism
TCS John Huxley April 2014 - Present
IGT April 2008 - April 2014
Credit One Bank December 2006 - April 2008
Wynn Las Vegas December 2005 - December 2006
GEMS December 1998 - February 2004
Skills
Project Management, Team Building, Business Analysis, Visio, Strategic Planning, Gambling, Integration, Requirements Analysis, Project Planning, Vendor Management, Process Improvement, System Administration, Software Documentation, Budgets, Microsoft Office, Casino, Program Management, Microsoft SQL Server, Agile Methodologies, Operations Management, Management, Business Strategy, MS Project, IT Management, Gaming Industry, Analysis, Databases, Access, Software Development, Troubleshooting, CRM
Education
Murray State University 1992 — 1994
MPA, Public Administration
Wagner College 1988 — 1992
BA, English
Credit One Bank July 2013 - Present
Wells Fargo June 2007 - June 2013
Wells Fargo Financial June 2007 - December 2010
National City Bank January 2005 - May 2007
National City Bank June 1998 - January 2005
Sears Holdings Corporation January 1996 - January 1998
First Chicago January 1989 - January 1996
Midcon Corp 1984 - 1988
Skills
Credit Risk, Financial Risk, Risk Management, Underwriting, Analytics, Statistical Modeling, Leadership Development, Database Design, Data Governance, Strategy, Credit Cards, Segmentation, Credit, Management, Leadership, Banking, Portfolio Management, Analysis, Mortgage Lending, Loans, Financial Services, Executive Management, Finance, Mergers & Acquisitions, Strategic Financial..., Payments, Financial Analysis, Credit Analysis, CRM, Business Analysis, Retail Banking, SAS, Program Management, Consumer Lending, Financial Modeling, Relationship Management, Basel II, Treasury Management, Commercial Lending
Education
Keller Graduate School of Management of DeVry University 1984 — 1988
MBA, Finance
University of Illinois at Chicago 1980 — 1983
bs, accounting
Southern Illinois University, Carbondale 1979 — 1982
bs, accounting
MGM Resorts International November 2014 - Present
MGM Resorts International September 2013 - Present
Credit One Bank July 2011 - November 2013
MGM MIRAGE May 2009 - July 2011
MGM MIRAGE March 2008 - May 2009
Comcast September 2006 - March 2008
Skills
Troubleshooting, Database Administration, Servers, Virtualization, Technical Support, Call Centers, Active Directory, VMware, Disaster Recovery, DNS, Computer Hardware, Data Center, Citrix, Operating Systems, Software Documentation, Windows, Security, System Administration, Windows Server, Software Installation, XP, ITIL, Vendor Management, IT Management, Windows 7, IT Operations, System Deployment, Visio, Hardware
Education
Oakland Community College 2001 — 2004
Eastern Michigan University 2000 — 2001
Renaissance High School 1997 — 2000
Ilovekickboxing.com 2013 - Present
Credit One Bank May 2013 - November 2013
Absolute Exhibits, Inc. February 2011 - November 2012
CRMine, LLC December 2009 - November 2010
ABM Janitorial Services April 2009 - November 2009
Skills
Project Management, Management, Program Management, Administrative..., Customer Service, Sales, PowerPoint, Microsoft Office, Event Management, Outlook, Risk Management, Marketing
Education
Boston University Professional Education Affiliate 2011 — 2012
Certification, Project Management
University of Nevada-Las Vegas 2001 — 2005
BA, Criminal Justice
Revana August 2011 - Present
Credit One Bank September 2007 - July 2011
Washington State University August 2000 - December 2002
Skills
Predictive Modeling, Logistic Regression, Multivariate Analysis, Forecasting, Data Mining, Microsoft Excel, Quantitative Risk..., Segmentation, SAS, SPSS, SQL, Econometrics, Political and Social..., Cluster Analysis, Decision Trees, KXEN, Time Series Analysis, Product Marketing, Social Research, Database Marketing, Research, Web Analytics, Customer Analysis, Financial Analysis, Marketing Analytics, SAS programming, Quantitative Analytics, Credit Scoring, Visio, Analysis, Data Analysis, Analytics, Business Analytics, Customer Acquisition, Market Analysis, Statistics, Financial Modeling, Politics, Statistical Modeling, Direct Mail, Credit Cards, Multivariate Statistics, CRM, Economic Research, Lead Generation
Education
Washington State University 2002 — 2010
Ph.D., Political Science
Washington State University 2000 — 2002
MA, Applied Economics
Williams College 1999 — 2000
MA, Development Economics
Indiana University-Purdue University at Fort Wayne 1994 — 1999
BSc/BA, Business and Political Science
SocialWellth October 2014 - March 2015
Resources Global Professionals April 2012 - October 2014
Credit One Bank October 2011 - March 2012
MGM Resorts International January 2007 - June 2011
Nextel Communications Nextel Partners Sprint Inc. August 2000 - February 2007
Skills
Project Management, Business Analysis, PMP, Strategic Planning, Program Management, Process Improvement, CRM, Business Intelligence, Software Project..., Portfolio Management, Telecommunications, Vendor Management, Software Development..., Impact Assessment, Risk Management, Project Planning, Developing Proof of..., Products & Service..., Change Management, Troubled Project..., Problem Solving, Team Leadership, Cross-departmental..., Resource Management, Business Case Analysis, Workflow Automation, Team Building, Outsourcing, Business Process..., Integration, Data Center, Management, Visio, Business Process, SDLC, Strategy, Disaster Recovery, MS Project, Leadership, IT Strategy, Forecasting, Consulting, Cross-functional Team..., PMO, Information Technology, Software Documentation, SharePoint, System Deployment, Security, IT Management
Education
Regis University 2003 — 2010
M.S., Information Technology Management
Regis University 1995 — 2001
B.S., Computer Information Systems
Credit One Bank April 2009 - November 2012
TransUnion 2006 - 2007
TransUnion 2006 - 2007
Skills
Credit Cards
Education
Radford University
RGS Financial June 2009 - Present
iQor February 2008 - June 2009
Credit One Bank September 1996 - February 2008
Education
Eastern Illinois University 1988 — 1992
Psychology, Business
Credit One Bank April 2010 - Present
Holiday Systems International November 2006 - April 2010
QUICKCOM S.A. July 2003 - July 2006
McCann Erickson June 1991 - June 2003
Skills
Microsoft SQL Server, ASP.NET, .NET, VB.NET, C#, T-SQL, jQuery, WCF, JavaScript, AJAX, XML, SQL, CSS, SSRS, Databases, HTML, ASP.NET MVC, Business Intelligence
Education
Universidad Peruana de Ciencias Aplicadas 2001 — 2004
Systems Engineer
Credit One Bank 2015 - Present
Wells Fargo 2013 - 2014
Capital One November 2010 - March 2012
ACS / Intellinex November 2000 - March 2007
Bank of America November 1987 - April 2000
Lorain Products / Reliance ComTech January 1986 - November 1987
Skills
Project Management, Vendor Management, Agile Methodologies, Business Analysis, Cross-functional Team..., Integration, SDLC, Process Improvement, Change Management, Management, Program Management, Leadership, SaaS, Requirements Analysis
Education
Midwestern State University 1982 — 1984
AASET, Electronic Technology
Rudnick Designs 2009 - Present
Fifth Street Gaming January 2012 - Present
Credit One Bank June 2012 - April 2014
IBM 2011 - 2011
Hit Web Design 2009 - 2011
The Fisherman Magazine 1989 - 1998
LIF Publishing 1986 - 1998
Skills
Web Design, Graphic Design, Copywriting, Adobe Creative Suite, Branding Design, Pre-press, Social Media, Flash, InDesign, Illustrator, Dreamweaver, Integrated Marketing, Direct Mail, Photoshop, Editing, ActionScript, Corporate Identity, HTML, Digital Media, Corporate Branding, Creative Direction, Art, Illustration, Graphics, WordPress, User Interface Design, Brochures, Packaging, Interaction Design, Typography, Layout, User Experience, Logo Design
Education
American InterContinental University
BFA, Visual Communications
Tidewater Finance Company May 2013 - Present
Western Funding June 2012 - December 2012
Credit Acceptance September 2009 - June 2012
Credit One Bank July 2006 - January 2009
HSBC Card Services 1997 - 2006
Skills
PeopleSoft, Recruiting, Customer Service, Team Building, Credit, Sales Management, Customer Satisfaction, Credit Risk, Account Management, Strategic Planning, Process Improvement, Management, Microsoft Office, Vendor Management, Business Analysis, Negotiation, Training, Sales, Public Speaking, Social Networking, Marketing Communications, Advertising, Coaching, Leadership, Customer Retention, Employee Benefits, Portfolio Management, Event Management, Sales Process, Onboarding, Business Development, Marketing Strategy, Event Planning, Employee Training, Forecasting, Organizational..., Profit, New Business Development, Performance Management, Employee Relations, Social Media, Human Resources, Change Management, Call Centers, Microsoft Word, Retail, Budgets, Team Leadership, Risk Management, Banking
Education
Kingsborough Community College 1980 — 1982
Associates, Business Management
Leonard Chide 2008 - Present
Nevada Lath & Plaster, Inc. 2005 - 2008
Credit One Bank 1995 - 2005
Education
University of Nevada-Las Vegas 1987 — 1989
BS, Accounting
Credit One Bank February 2007 - Present
OSI Collections Service February 2001 - August 2006
Skills
Microsoft Excel, Microsoft Word, Customer Service, PowerPoint, English, Research, Windows, Outlook, Photoshop, Teaching, HTML, Public Speaking, Budgets, Strategic Planning
Education
Temple University
Credit One Bank May 2014 - Present
Citibank October 1995 - July 2013
Car Quest 1994 - 1995
Thrifty 1990 - 1993
Skills
Customer Service, Management, Process Improvement, Retail Banking, Risk Management
Education
College of Southern Nevada
Associate's degree, Business Management, General
College of Southern Nevada 2013 — 2013
Certified Nursing Assistant, Nursing
Chino High School 1984 — 1987
Diploma, General Studies
Credit One Bank November 2012 - Present
Stations Casino November 2009 - November 2012
United States Census Bureau March 2009 - May 2009
Credit One Bank August 2007 - December 2008
Citibank November 2004 - July 2007
Bank One January 1985 - January 2004
Skills
Budgeting, Credit, Microsoft Office, Executive Management, Cost Control, Leadership, Management, Operations Management, Process Improvement, Team Building, Vendor Management, Credit Cards, Call Centers, Continuous Improvement, Banking, Auditing, Accounting, Employee Engagement, Business Analysis, Internal Audit, Outsourcing, Strategic Planning, Training
Education
Goldey-Beacom College
Bachelor of Science Degree, Business Administration
Salem Community College
Associates of Science Degree, Information Processing
University of Phoenix
in MBA
Farheap Solutions May 2013 - April 2014
Clark County School District March 2010 - April 2013
Guardsmark July 2008 - December 2011
Opportunity Village January 2008 - July 2008
Credit One Bank August 2006 - January 2008
Skills
Creative Problem Solving, Team-oriented, Teaching, Youth At Risk, Leadership, Collaboration, Youth Mentoring, Influence Others, Customer Oriented, Communication Skills, Organization, Mac, iPad, Fine Art, Microsoft Office, Printmaking, Digital Photography, Adobe Illustrator, Photoshop, Social Networking, Presentations, Conflict Resolution, Result Oriented, Strategic Planning, Event Planning, Student Development, After School Programs, Illustrator
Education
University of Nevada-Las Vegas 2011 — 2013
Fine Arts (BA), Printmaking, 3.0
College of Southern Nevada 2006 — 2011
Associate of Arts (AA), Secondary Education and Teaching, 3.6
Concordia University 2002 — 2006
BA of Science: Urban and Regional Planning, Urban and Regional Planning, 2.9
Credit One Bank June 2011 - Present
Ancora West Advisors January 2010 - May 2010
Skills
Credit Risk, Financial Modeling, Risk Management, Portfolio Management, Financial Reporting, Credit Cards, Process Improvement, Management, SAS, Financial Risk, Microsoft Excel, Strategy, Internal Audit, Microsoft Office, Data Mining, Credit, Financial Analysis, Strategic Financial...
Education
University of Nevada-Reno 2006 — 2010
B.S., Finance
Credit One Bank 2006 - Present
Skills
Risk Management, Credit Cards, SAS, Credit Risk, Analytics, Data Mining, Credit, Predictive Modeling, Segmentation, Financial Risk
Education
Universitatea „Babeș-Bolyai” din Cluj-Napoca
Graduate Degree, Computer Science
Universitatea „Babeș-Bolyai” din Cluj-Napoca
BS, Mathematics
TransUnion June 2014 - Present
North American Asset Services December 2010 - June 2014
Van Ru Credit Corporation October 2008 - December 2010
Van Ru Credit Corporation April 2008 - October 2008
Van Ru Credit Corporation October 2004 - October 2008
Van Ru Credit Corporation November 2003 - October 2004
Credit One Bank August 1998 - November 2003
Skills
Vendor Management, Strategy, Call Centers, Process Improvement, Management, Banking, Leadership, Mergers & Acquisitions, Executive Management, Portfolio Management, Finance, Financial Services, Analytics, Risk Management, Credit, Business Development, Loans, Strategic Planning, Training, Credit Cards, Budgets, Outsourcing, New Business Development, Operations Management, Customer Retention, Credit Risk, P&L Management, Call Center, Analysis, CRM, Coaching, Financial Analysis, Sales, Negotiation, Financial Risk, Expenses, BPO, Payments, Team Building, Customer Experience, Insurance, Forecasting, Business Strategy, Technology Integration, Relationship Management, Team Leadership, Business Analysis, Customer Satisfaction, Contract Negotiation
Education
JC Culinary Center 1992 — 1994
Culinary Arts
Kansas State University 1991 — 1992
Civil Engineering
Bishop Miege 1988 — 1990
Wynn Las Vegas October 2011 - Present
Wynn Las Vegas March 2011 - October 2011
Clearwire April 2009 - February 2011
Fontainebleau Resorts September 2008 - December 2008
Credit One Bank November 2007 - August 2008
Air Force One June 2005 - May 2007
Angus Bay January 2004 - June 2005
Wyatt Networks April 1999 - January 2004
Skills
Microsoft SQL Server, Troubleshooting, Active Directory, SQL, Cisco Technologies, Service Desk, Unix, Customer Service, DNS, Servers
Education
DeVry University
Bachelor of Science, Computer Information SystemsComputer Information Systems; Computer Science and Engineering
Credit One Bank Senior Debt Management ConsultantTransUnionSeptember 2007 - September 2009
Education
Radford University 1989 — 1993
BS, Education
State of Arizona - Department of Education September 2015 - Present
EMCOR Group, Inc. February 2015 - June 2015
Arizona Department of Economic Security June 2014 - December 2014
Affiliated Computer Services April 2014 - May 2014
United Healthcare Group October 2012 - September 2013
Global Experience Specialists (GES) January 2012 - August 2012
Accelerated Payment Technologies, Inc. March 2011 - October 2011
Credit One Bank October 2008 - December 2010
Tech Results April 2008 - September 2008
CA Technologies August 2006 - January 2007
Skills
ASP.NET, VB.NET, C#, XML, JavaScript, HTML, T-SQL, AJAX, ADO.NET, jQuery, CSS, PL/SQL, XHTML, Microsoft Technologies, JScript, WebApi
Education
SetFocus 2007 — 2008
C# Masters Program, C# Development
University of Phoenix 2003 — 2005
BS Information Technology, Information Technology, 3.9
Bellevue College 1996 — 1999
AA, Information Technology - VB Programming, 3.8
Vanderbilt University November 2011 - Present
Credit One Bank January 2011 - October 2011
CNA National Warranty November 2007 - October 2010
Healthways July 2006 - October 2007
Maximus April 2006 - June 2006
Department of Defense (Contract) November 2005 - January 2006
Chase Bank (Contract) February 2005 - May 2005
Giant Industries (Contract) October 2004 - December 2004
SUMCO (Contract) August 2004 - October 2004
NDC Health (Contract) February 2004 - August 2004
Skills
Data Warehousing, PL/SQL, Data Modeling, Business Intelligence, Oracle, Business Objects, SQL, Data Migration, ETL, Credit Cards, SharePoint, Databases, Microsoft SQL Server, SDLC, Crystal Xcelsius 2008, Business Analysis, Performance Tuning
Education
Northern Arizona University, College of Business Administration 1996 — 1998
Bachelor's degree, Management Information Systems, General
T-Mobile November 2011 - Present
StataCorp February 2009 - November 2011
Credit One Bank June 2007 - April 2008
Skills
SAS, Forecasting, Predictive Modeling, Time Series Analysis, Statistics, Analytics, Data Analysis, Data Mining, Business Analysis, Econometrics, Financial Modeling, SQL, Stata, SPSS, JMP, Business Analytics
Education
Texas A&M University 2008 — 2011
Master of Science, Statistics, 4.0
Southern New Hampshire University 2012 — 2015
Master of Business Administration (MBA), Finance
University of Nevada-Las Vegas 2000 — 2006
Bachelor's of Science, Mathematics
Neighborhood Housing Services of Southern Nevada December 2010 - Present
Lenny Chide-Rodeo Announcer and Voice Talent January 1997 - Present
Sky Security Serivces January 2010 - December 2010
Leonard Chide-Operations and Accounting IT Consultant May 2008 - December 2010
American Medical Response May 2008 - February 2009
Nevada Lath and Plaster March 2005 - May 2008
Credit One Bank May 2002 - October 2005
Credit One Bank May 1999 - May 2002
Credit One Bank September 1995 - May 1999
Household Credit Services January 1994 - September 1995
Skills
Mergers & Acquisitions, Strategic Planning, Nonprofits, Leadership Development, Team Building, Budgets, Leadership
Education
University of Nevada-Las Vegas 1987 — 1989
Bachelor of Science (BS), Business Administration - Accounting
Credit One Bank August 1998 - Present
McGladrey December 1995 - August 1998
Lauterbach, Borschow & Company, P.C. August 1993 - December 1995
Skills
Research, Public Speaking, HTML, Strategic Planning, Budgets, Negotiation, Project Management, Accounting, Teamwork, Financial Modeling, Accounts Receivable
Education
Lewis-Clark State College 1989 — 1993
Bachelor of Applied Science (B.A.Sc.), Accounting and Business/Management
Cash Factory USA February 2014 - March 2015
Cash Factory USA September 2013 - February 2014
DataX Ltd March 2008 - September 2013
Credit One Bank April 2007 - March 2008
Credit One Bank May 2000 - April 2007
GE Capital - Retailer Financial Services (RFS) April 1996 - May 2000
Skills
Analytics, SAS programming, Predictive Modeling, Predictive Analytics, Analysis, Access, Statistical Modeling, Customer Service, SAS, Microsoft Excel, Microsoft Word, Segmentation, Statistical Data..., Data Analysis, Credit Cards, Risk Assessment, Credit Scoring, Customer Analysis, Strategic Planning, Sales, Business Analysis, Management, Marketing Analytics, Credit Risk, Risk Management, Business Intelligence, Leadership, Tableau, Outlook, Microsoft Office, PowerPoint, Budgets, Research, Team Building, Software Documentation, Databases, Time Series Analysis, Decision Trees, Data Mining, Cluster Analysis, Windows, Public Speaking, English, Teaching, Data Entry, Editing, Process Improvement, Forecasting, Logistic Regression, Database Marketing
Education
Regis University 2004 — 2006
University of Nevada-Las Vegas
InfoCision Management Corporation April 2012 - December 2013
Credit One Bank April 2000 - November 2011
Trumbull Credit and Adjustment Bureau September 1996 - April 2000
Nabisco Foods Group April 1984 - August 1995
Skills
Microsoft Excel, Customer Service, Credit Cards, Credit, Banking, Accounts Receivable, Financial Analysis, Risk Management, Access, Process Improvement, Analysis, Finance, Forecasting, Invoicing, Call Centers, Sales, Customer Satisfaction, Customer Retention, Microsoft Office
Education
Richard J Daley Community College 1981 — 1983
City Colleges of Chicago-Richard J Daley College
Credit One Bank April 2013 - Present
Education
Liberty University
Clinical, Counseling and Applied Psychology
Credit One Bank August 2006 - August 2013
McCorporation May 2003 - February 2012
Styles For Less, Inc. March 2006 - September 2006
Skills
Nursing, Customer Service, IV Certified, CPR Certified, Management, Employee Training, Retail Sales, Serve Safe Certified, Job Scheduling, Cash Handling Experience, Inventory Control, Collections, Sales, Hiring, Data Entry, Healthcare, HIPAA, Medical Terminology, Time Management, Documentation, Microsoft Word, Patient Safety, Vital Signs, Home Care, Customer Satisfaction
Education
Kaplan College-Las Vegas 2013 — 2014
LPN, Practical Nursing, Vocational Nursing and Nursing Assistants
Watsco January 2015 - Present
PetSmart July 2014 - January 2015
Real Water December 2013 - July 2014
Credit One Bank May 2013 - December 2013
Credit One Bank September 2011 - May 2013
Caesars Entertainment Corporation August 2009 - September 2011
Skills
R, SAS, SQL, JMP, Python, Microsoft Excel, Statistics, Statistical Modeling, Statistical Data..., Multivariate Statistics, Statistical Programming, Regression Analysis, Time Series Analysis, A/B Testing, Data Analysis, Data Mining, Cluster Analysis, Predictive Analytics, Hypothesis Testing, Management, Decision Trees, RStudio, Mathematics, Applied Mathematics, Strategic Planning, Marketing, Analytics, Strategy, Forecasting, Direct Marketing
Education
Saint Leo University 2005 — 2009
Bachelor of Arts (B.A.), Mathematics
Rightsize Funding August 2014 - Present
Ahern Rentals July 2011 - April 2014
Credit One Bank May 2008 - July 2011
Pula Consolidated Services January 2000 - May 2008
Education
El Camino College 2004 — 2007
Associate of Science (A.S.), Business, Management, Marketing, and Related Support Services
City Of Angeles Los Angles 1998 — 1999
Diploma, General Education, 11th -12th
Leuzinger High 1997 — 1997
General Education, 10th
Hawthorne High 1996 — 1997
General Education, 9th