Embarq Company
Embarq List of Employees There's an exhaustive list of past and present employees! Get comprehensive information on the number of employees at Embarq. You can filter them based on skills, years of employment, job, education, department, and prior employment.
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Embarq Employees
CenturyLink February 2013 - Present
Chip Off The Ol' Block Antiques July 2011 - Present
IMB Outfitters October 2009 - February 2013
TEK Systems August 2011 - January 2013
Embarq September 1999 - October 2009
Sprint 1991 - 1999
Johnson Controls 1988 - 1991
Skills
Project Planning, Telecommunications, Finance, Vendor Management, Sales, Process Improvement, Budgets, Wireless
Education
Missouri State University 1985 — 1988
BS, Acct
Ameren February 2013 - Present
Chelan County PUD August 2012 - February 2013
Chelan County PUD August 2011 - August 2012
Chelan County PUD March 2008 - June 2011
Embarq March 2007 - February 2008
Management Science Associates April 2003 - March 2007
Ameren 1997 - 2003
Skills
Labor Relations, Employee Relations, Employment Law, Human Resources, Workforce Planning, Strategic Planning, Leadership, Performance Management, Management, Payroll, Training, Organizational..., Succession Planning, PeopleSoft, Employee Engagement, Policy, Deferred Compensation, Change Management, Onboarding, Program Management, Employee Benefits, Collective Bargaining, Employee Management, Recruiting
Education
Saint Louis University School of Law
JD
Loyola University Chicago
MS, Labor Relations
Harvard University April 2015 - Present
UC Berkeley September 2014 - Present
UC Berkeley July 2012 - Present
UC Berkeley September 2013 - June 2014
Light January 2012 - June 2012
Data Driven Detroit September 2011 - December 2011
MIT June 2010 - September 2011
MIT September 2007 - May 2010
EMBARQ June 2009 - August 2009
MIT Public Service Center January 2009 - January 2009
Skills
Urban Planning, Transportation Planning, GIS, ArcGIS, Sustainable Development, Economic Development, Policy Analysis, Land Use Planning, Data Analysis, Research, Community Development, Public Policy, Environmental Policy, Climate Change, Urban Design, Public Transport, Spatial Analysis, Regional Planning, Environmental Impact..., Land Use, Water Resources
Education
UC Berkeley 2012 — 2017
Doctor of Philosophy (PhD), City and Regional Planning
Massachusetts Institute of Technology 2007 — 2010
Master of City Planning, Master of Science in Transportation
University of Michigan 2001 — 2005
B.S.E, Civil + Environmental Engineering
Epiq Systems September 2013 - Present
UnitedLex Corporation February 2012 - September 2013
UnitedLex Corporation February 2011 - February 2012
Perceptive Software March 2008 - February 2011
EMBARQ February 2006 - March 2008
Williams Lea 2000 - 2006
Shook Hardy and Bacon 1997 - 2004
Skills
Document Management, Process Improvement
Education
Longview Community College 1995 — 1997
Blue Springs High School 1990 — 1994
Highschool
OptiCare Managed Vision September 2010 - Present
OptiCare Managed Vision September 2008 - August 2010
EMBARQ July 2007 - March 2008
Skills
Management, Insurance, Training, Access, Customer Service, Microsoft Office, Microsoft Excel, Project Management, Microsoft Word, Time Management, PowerPoint, Customer Satisfaction, Analysis, Recruiting, Healthcare, Research, Leadership, Sales, Data Analysis, Process Improvement, Marketing, Outlook, Team Building, Claims Resolution, Strategic Planning, Contract Negotiation, Public Speaking, Project Planning, Networking, Health Insurance
Education
North Carolina Agricultural and Technical State University 2000 — 2004
Business/Managerial Economics
Netsmart Technologies April 2013 - Present
CBIZ MHM, LLC August 2010 - April 2013
Physicians Reference Laboratory August 2008 - August 2010
EMBARQ December 2004 - August 2008
EMBARQ May 2004 - December 2004
Skills
College Recruiting, Recruitment/Retention, Coaching, Social Media, Diversity Recruitment, Social Networking, Accounting, Applicant Tracking..., Cold Calling, Cold Calling Experience, Employer Branding, Full-life Cycle..., Internet Recruiting, Internet Research, Behavioral Interviewing, Interviewing Skills, Telephone Interviewing, Job Description..., Job Postings, Partner Recruitment, Professional Services, Professional Networking, Recruitment Advertising, Graduate Recruitment, Tax, Tax Accounting, Auditing, Financial Audits, Forensic Accounting, Tax Advisory, Recruiting, Job Descriptions, Leadership, Business Networking, Resume Writing, Employee Relations, Human Resources, Onboarding, Career Counseling, Talent Management
Education
MidAmerica Nazarene University 2001 — 2004
BA
Retired March 2015 - Present
Providence Pediatrics July 2013 - Present
Wellmont Health System January 2011 - July 2013
United Information Technology (UIT) January 2011 - August 2011
Citi March 2010 - January 2011
Price & Ramey Insurance, Inc. June 2009 - March 2010
EMBARQ June 1976 - November 2007
Education
East Tennessee State University 1972 — 1975
Bachelor of Science (B.S.), Elementary Education and Teaching
Milligan College 1971 — 1972
None, General Studies
Jonesville High School, Jonesville, VA
General, General Studies
CenturyLink May 2011 - Present
Embarq March 2008 - May 2011
Embarq April 2001 - March 2008
Sprint March 1999 - April 2001
Skills
Telecommunications, Call Centers, Visio, Microsoft Excel, Data Analysis, Microsoft Word, Process Improvement, Business Analysis, Program Management, Software Documentation, Sales, Forecasting, Quality Assurance, Oracle SQL Developer, Access Database, MS Project, Invoice Processing, Newsletters, Executive Calendar..., Travel Management, Event Planning, Community Outreach, SAP, Analysis, Training, Access, Microsoft Project, Team Building, Leadership
Education
North Carolina Agricultural and Technical State University 1993 — 1997
Bachelor, Accoutning
SMG - Service Management Group February 2015 - Present
SMG - Service Management Group July 2012 - January 2015
SMG - Service Management Group December 2010 - June 2012
SMG - Service Management Group December 2009 - November 2010
Embarq June 2007 - November 2009
Wal-Mart Stores, Inc. May 2004 - August 2006
Skills
Marketing, Marketing Research, Analytics, Customer Insight, Market Research, Competitive Analysis, Marketing Strategy, Project Management, Cross-functional Team..., Strategy, Vendor Management, Account Management, Leadership, Strategic Planning, Management
Education
Rockhurst University 2006 — 2008
MBA, International Business
Missouri State University 2000 — 2004
BS, Marketing Research, International Marketing
Auto Search Technologies Inc. January 2010 - Present
ApogeeInvent September 2009 - Present
ApogeeInvent and Product2Web, Inc 2009 - Present
Aerus, LLC January 2008 - April 2009
Aerus, LLC January 2008 - April 2009
Networking And Computers June 2007 - December 2007
EMBARQ February 2007 - July 2007
NNET Network Operations Tech February 2007 - June 2007
Alternative Data Imaging/One Source Document Solutions January 2004 - December 2006
Central Computing Services April 2002 - December 2003
Skills
PHP, MySQL, Microsoft SQL Server, Linux, XHTML, Home Networking, JavaScript, Windows, Active Directory, Microsoft Exchange, IIS, HTML, C++, AJAX, Servers, E-commerce, Perl, Databases, Computer Hardware, Web Applications, Troubleshooting, Web Development, Technical Support, Programming, Networking
Education
University of Phoenix Online 2007 — 2010
BS, Information Technology
Milligan College 1998 — 2000
Computer Information Systems
The University of New Mexico 1993 — 1998
Computer Science
Ensighten August 2012 - Present
Symantec August 2011 - September 2012
Adobe Systems February 2010 - August 2011
CenturyLink July 2009 - January 2010
RiverWind Designs / Evergreenr Solutions November 2001 - January 2010
EMBARQ June 2006 - June 2009
Dawn Solutions, Inc. March 2003 - November 2006
Sprint October 2004 - May 2006
Skills
Website Optimization, A/B and Multivariate..., Search Engine..., Web Design, Web Development, Solution Design, Consultant, XHTML, jQuery, CSS, AJAX, JavaScript, Multivariate Testing, A/B testing, Analytics, Digital Marketing, Dreamweaver, E-commerce, Flash, Integration, MySQL, Omniture, PHP, SEO, SQL, Solution Architecture, Testing, User Experience, User Interface, User Interface Design, Web Analytics, Web Applications, Web Services, WordPress, XML, A/B Testing, Consulting
Education
CIW
Master Certified Internet Web Designer, Internet
Missouri State University
Graphic Design
Training
US ARMY Quartermaster School
Graduate, Unit Supply Specialist 92Y
TCT April 2008 - Present
Tri County Telephone April 2008 - January 2014
Embarq May 2006 - April 2008
Skills
Switches, Networking, Operating Systems, Troubleshooting, Cisco Technologies, IP, Computer Hardware, Routing, TCP/IP, Ethernet, CCNA, SIP, MPLS, VoIP, IPTV, Routers, LAN-WAN, Servers, Network Design, Red Hat Linux, DSL, Telecommunications, Wireless, Optical Fiber, Metro Ethernet, Network Engineering, Network Architecture, GPON, WAN, Fiber Optics, Cisco IOS, OSPF, Frame Relay, FTTx, Juniper
Education
University of Wyoming 2010 — 2012
B.S Computer Science, Computer Science
Vatterott College 2005 — 2006
Netowork and PC Repair, Computer Science
Longview Community College 1998 — 2000
•A.A General Education with emphasis in business, General Education
CenturyLink April 2014 - Present
National Black MBA Association January 2013 - Present
CenturyLink 2009 - Present
Embarq 2007 - 2009
EMBARQ 2006 - 2007
Sprint 2002 - 2006
ICG Communications 1999 - 2002
ICG Communications September 1998 - December 1998
ICG Communications January 1998 - September 1998
TCI 1997 - 1998
Skills
Long-term Strategic..., Managing Complex Teams, Persuasive Communication, Process Improvement, Six Sigma, Engineering, Telecommunications, Network Operations, Budget Management, Problem Solving, Strategic Planning, Computer Network...
Education
Rollins College - Crummer Graduate School of Business 2003 — 2005
MBA, Operations Management, International Business
Louisiana Tech University 1993 — 1997
BS, Electrical Engineering
Accenture May 1996 - Present
AT&T 2010 - 2010
EMBARQ 2006 - 2007
BellSouth 2003 - 2006
BellSouth 2000 - 2006
McGraw Hill 2000 - 2001
FedEX 1996 - 2000
Skills
Cloud Computing, Telecommunications, J2EE, SOA, Integration, Software Development, SDLC, Unix, SQL, IT Strategy, Enterprise Architecture, Leadership, Solution Architecture, Business Intelligence, Consulting, Enterprise Software, Business Analysis
Education
National University of Ireland, Galway 1989 — 1995
Masters, MIS/IT
KidsTLC August 2011 - Present
CenturyLink February 2004 - August 2013
Embarq February 2004 - November 2004
Corporate Language Services April 1994 - June 1999
Skills
Mental Health Counseling, Addiction Recovery, Cross-functional Team..., Program Management, Strategy, Process Improvement
Education
MidAmerica Nazarene University
Master of Arts (M.A.), Mental Health Counseling/Counselor
University of Missouri-Kansas City
Bachelor of Arts (B.A.), Elementary Education and Teaching
In Search of My Next Opportunity Contract Senior BuyerSLPT Global Pump GroupAugust 2014 - August 2015
QualServ Solutions January 2014 - April 2014
Butler & Cook, Inc. June 2013 - July 2013
Webster University January 2013 - April 2013
Weatherford November 2010 - April 2013
achristiansvoice.com 2006 - 2013
Institute of Supply Management - Kansas City August 2010 - November 2010
CenturyLink July 2009 - October 2009
Embarq May 2006 - June 2009
Sprint February 1999 - May 2006
Skills
Supply Chain Management, Procurement, Strategic Sourcing, Purchasing, Supply Management, Supply Chain, Materials Management, Sourcing, Pricing, Inventory Control, Cross-functional Team..., Vendor Management, Global Sourcing, E-procurement, Supplier Negotiation, Process Improvement, Leadership, Management, Inventory Management, Program Management, SAP, Contract Negotiation, Six Sigma, Manufacturing, Logistics, Outsourcing, Negotiation, MRP, CRM, Operations Management, Project Planning, Business Process..., Logistics Management, Contract Management, Forecasting, Supply Chain..., Materials, Project Management, Continuous Improvement, ERP, Process Engineering, Change Management
Education
Keller Graduate School of Management 2004 — 2005
Project Management
Rockhurst University 1982 — 1986
M.B.A., Management
Missouri Western State University 1970 — 1973
BSBA, Management
Florida College 1968 — 1970
AA, Secondary Education
ECOM April 2010 - December 2010
Freightquote.com July 2009 - April 2010
Robert Half Technology November 2008 - January 2009
Viracor February 2008 - September 2008
ITDM October 2007 - February 2008
Sogeti October 2006 - August 2007
Sogeti USA LLC 2006 - 2007
Embarq March 2006 - September 2006
GEHA February 1996 - March 2006
Skills
SSRS, SQL Server, SQL, SSIS, VB.NET, ETL, .NET, Visual Basic, XML, SDLC, ASP.NET, C#, Database Design, Application Development, Access, Databases, Microsoft SQL Server, Software Development, Business Intelligence, Stored Procedures, Analysis Services, VBScript, SharePoint, Business Process, T-SQL, Data Warehousing, Visio, Crystal Reports, IIS, Testing, Oracle, Visual Studio, Requirements Analysis, Data Modeling, Systems Analysis, DB2, TFS
Education
University of Missouri-Kansas City 1987 — 1989
CBIS, Computer Science and Business
Longview Community College 1984 — 1987
AA, Liberal Arts
CenturyLink April 2011 - Present
CenturyLink July 2009 - April 2011
Embarq 2000 - July 2009
Sprint Publishing & Advertising 1995 - 1999
Sprint Midwest Group 1990 - 1995
Sprint Long Distance 1985 - 1990
Shughart Thomson & Kilroy PC (n/k/a Polsinelli Shughart) 1980 - 1985
Education
University of Missouri-Kansas City School of Law 1977 — 1980
J.D. With Distinction, Law
Marquette University 1972 — 1976
B.A., Cum Laude, Journalism
CenturyLink April 2011 - Present
CenturyLink Business 2011 - Present
Embarq 2003 - 2011
Sprint 1998 - 2003
Skills
Microsoft Office, Microsoft Excel, Microsoft Word, Customer Service, PowerPoint, English, Windows, Research, Outlook, Teaching, Public Speaking, Leadership, Team Building
Education
Minnesota State University, Moorhead 1985 — 1991
Bachelor of Science (BS), Business, Management, Marketing, and Related Support Services
Helzberg Diamonds October 2012 - Present
BlueScope Buildings North America July 2008 - July 2012
Embarq August 2006 - November 2007
Sprint May 2004 - December 2005
Sprint May 1999 - May 2004
Sprint January 1998 - May 1999
Sprint March 1995 - January 1998
Skills
Technical Writing, Creative Writing, Text Editing, Web Editing, Video Editing, Copy Editing, Project Management, Event Planning, Strategic Planning, Digital Photography, Supervising, Advertising, Social Media, Media Relations, Internet Communications, Internet Content, Newsletter Production, Magazine Articles, Speech Writing, Public Speaking, Public Relations, Publications, Publication Planning, Publication Development, Tutoring, Video Production, Web Content, Employee Surveys, SurveyMonkey, Budget Setting, Advertising Management, Marketing Communications, Marketing Management, Journalism, Fundraising, Microsoft Publisher, Microsoft Sharepoint, Dreamweaver, Interwoven, Microsoft Office, Spokesperson, Problem Solving
Education
Mount St. Mary's University 1993 — 1997
MBA, Business
Shippensburg University of Pennsylvania 1980 — 1982
MS, Communications
University of Pittsburgh 1976 — 1979
BA, Journalism
Tussey Mountain High School 1972 — 1976
CenturyLink May 2015 - Present
CenturyLink November 2010 - May 2015
Von Technologies September 2012 - September 2013
Embarq April 2007 - October 2010
BTI Communications September 1999 - September 2004
Skills
Ethernet, Telecommunications, IP, Fiber Optics, VoIP, Cisco Technologies, Troubleshooting, Telephony, Networking, Unified Communications, Wireless, Broadband, Project Management, Computer Network..., Customer Service, Network Design, DWDM, DSL, SIP
Education
North Carolina State University 1993 — 1998
B.S., Electrical Engineering
North Carolina State University 1993 — 1998
BS EE, Electrical and Electronics Engineering
This One Bite July 2013 - Present
The Culinary Center of Kansas City February 2010 - Present
The Culinary Center of Kansas City February 2010 - September 2012
CenturyLink July 2007 - February 2010
Embarq July 2007 - 2009
College of Business August 2005 - May 2007
H&R Block May 2006 - August 2006
Xanterra Parks and Resorts May 2003 - October 2003
Skills
Marketing, Event Management, Marketing Strategy, Product Management, Project Management, Analysis, Budgets, Business Process, Competitive Analysis, Cross-functional Team..., Digital Marketing, Inventory Management, Management, Market Planning, Market Research, Marketing Research, Program Management, Public Relations, Public Speaking, Social Media, Strategic Planning, Strategy, Team Building, Telecommunications, Training, Product Marketing
Education
University of Missouri-Columbia, College of Business 2005 — 2007
MBA
Northeastern State University 2001 — 2005
BSBA, Business Administration - MDM
Northeastern State University 2001 — 2005
BBA, Business Administration - Hospitality
Topeka West
Archiver's May 2010 - Present
Embarq November 2008 - July 2009
Embarq May 2006 - September 2008
Sprint January 2002 - May 2006
Sprint September 2000 - January 2002
Sprint November 1991 - September 2000
Education
Longview Community College 1981 — 1983
Information Technology
University of Missouri-Kansas City 1973 — 1974
Elementary Education
Ruskin High School 1969 — 1973
High School
CenturyLink Management, Project Management for IPTV/ Video Operations and Network Systems ManagmentSenior Project ManagerCenturyLinkMay 2011 - Present
CenturyLink July 2009 - June 2011
Embarq December 2007 - June 2009
Embarq January 2007 - December 2007
Embarq February 2006 - December 2006
Sprint January 2002 - January 2006
Sprint January 1998 - December 2002
Skills
Telecommunications, Vendor Management, Call Center, Management, Leadership, Customer Satisfaction, Call Centers, Program Management, Coaching, Customer Experience, Change Management, Customer Retention, Integration, B2B, Project Management, Cross-functional Team..., Wireless, Sales
Education
The University of Texas at El Paso 1980 — 1984
Music
Andress
New Mexico State University
New Mexico State University
TWG Consulting, Inc February 2008 - Present
Alexander Open Systems November 2010 - April 2011
Renaissance Financial September 2009 - June 2010
Embarq 2005 - 2007
Sprint 1997 - 2005
Sprint Nextel 1997 - 2005
General Cable 1996 - 1997
Belden 1993 - 1996
Beta Theta Pi 1987 - 1991
Skills
Online Advertising, RFP, Requirements Analysis, Market Development, Product Management, Finance, Telecommunications, Product Development, Innovation, Thought Leadership, Marketing Strategy, Team Leadership, Process Improvement, New Business Development, Business Planning, Leadership, Competitive Analysis, B2B, Strategic Partnerships, Business Development, Business Strategy, Strategy, Cross-functional Team..., Vendor Management, Market Research, Executive Management, Sales, CRM, Entrepreneurship, Sales Management, Professional Services, Go-to-market Strategy, Risk Management, Mobile Devices, SaaS, Start-ups, Analytics, P&L Management, Cloud Computing, Product Marketing, Management Consulting, Segmentation, Management, Program Management, Marketing, Consulting, Strategic Planning, Project Management, Wireless
Education
Miami University 1991 — 1992
MBA, Marketing
Wichita State University 1982 — 1987
BA, Political Science, Minor in Business
Garmin January 2010 - Present
Havencroft Properties LLC 2010 - 2012
Embarq November 2007 - January 2010
Garmin 2009 - 2009
Embarq October 2005 - November 2007
Sprint July 2004 - May 2006
Sprint November 2002 - July 2004
Sprint November 2001 - November 2002
Sprint January 2000 - November 2001
Sprint January 1999 - January 2000
Skills
Ethernet, VoIP, IP, Telecommunications, Integration, Network Administration, Product Management, SIP, Network Architecture, Network Design, Switches, Wireless, Networking, Routers, Troubleshooting, Data Center, Network Security, VPN, Routing, Servers, Property Management, Virtualization
Education
Marymount University 1995 — 1997
MBA, Technology
San Diego State University-California State University 1987 — 1992
Economics, Computer Science
EMBARQ 2015 - 2015
Massachusetts Institute of Technology (MIT) September 2013 - August 2014
Max Planck Institute of Quantum Optics August 2012 - May 2013
Nomad Africa Adventure Tours May 2012 - August 2012
African Institute for Mathematical Sciences August 2011 - May 2012
MIT June 2009 - June 2010
Skills
Mathematical Modeling, Mathematica, Programming, Java, Technical Writing, Physics, LaTeX, Matlab, Research, Teaching, Python, C++, Numerical Analysis
Education
UC Berkeley College of Environmental Design 2014 — 2016
MCP/MS, City/Urban, Community and Regional Planning, Transportation Engineering
Massachusetts Institute of Technology 2013 — 2014
graduate, Systems Engineering
University of Waterloo - Perimeter Institute 2010 — 2011
MSc, Theoretical Physics
Massachusetts Institute of Technology 2006 — 2010
BSc, Physics
Suddenlink Communications June 2010 - September 2011
Suddenlink Communications June 2010 - September 2011
EMBARQ June 2006 - December 2006
Verizon July 2003 - December 2003
Ashlar Financial June 2002 - December 2002
Personalized Communications Inc December 2001 - May 2002
Education
Navarro College 2011 — 2013
A.A.S., Multimedia Technology
Trinity Valley Community College 1997 — 1998
CenturyLink March 2013 - Present
Non-Profit Organizations 2009 - Present
US Department of Commerce 2010 - 2010
Embarq 1997 - 2010
Sprint 1997 - 2010
United Telephone December 1979 - November 1997
United States Army 1971 - 1974
Skills
Problem Solving, Financial Analysis, Documentation, Accounting, Compliance, Process Improvement, Business Analysis, Telecommunications, Accounts Receivable, Contract Negotiations, Negotiation, Accounts Payable, Data Analysis, Microsoft Office, Business Process..., Financial Reporting, Planning, Account Management, Budgeting, Project Management, Innovation, Microsoft Excel, Microsoft Word, Quality Assurance
Education
Minnesota State University, Mankato 1978 — 1979
B.S. (cum laude), Business Administration (Accounting Concentration)
Southwest Minnesota State University
Verizon Business March 2013 - May 2015
Verizon Business March 2011 - March 2013
AT&T September 2008 - January 2010
EMBARQ May 2008 - August 2008
BROADVIEW NETWORKS June 2007 - February 2008
SCOTT COMMUNICATIONS March 2007 - May 2007
NORTEL January 2005 - February 2007
NORTEL May 2004 - August 2004
Skills
Cisco Technologies, VoIP, WAN, Switches, IP, Network Design, Routers, OSPF, Routing, BGP, TCP/IP, Ethernet, CCNP, Network Engineering, EIGRP, RIP, CCNA, Telecommunications, Networking
Education
North Carolina State University 2001 — 2004
B.S., BUSINESS MANAGEMENT; Management Information Systems
Cary High School
Charter Communications June 2013 - Present
Leaders in Project Management & Leadership Development in the Houston Texas Area 2013 - Present
CenturyLink June 2009 - June 2013
Embarq February 2007 - June 2009
Embarq June 2006 - February 2007
Sprint November 2004 - June 2006
Sprint June 2003 - November 2004
Sprint October 2001 - June 2003
Sprint February 2001 - October 2001
Sprint January 1999 - February 2001
Skills
Call Center, Technology Management, Project Management, Strategic Planning, Operations Management, Telecommunications, Cross-functional Team..., Vendor Management, Process Improvement, Program Management, Business Process..., Customer Experience, PMP, Project Planning, Business Analysis, Leadership, Change Management, Team Leadership, Visio, Program Management..., Contact Center..., Call Centers
Education
Webster University 2008 — 2010
MBA, Business Administration
North Carolina Central University 1994 — 1998
BBA, Business Management
4Sight Neighborhood Management November 2007 - Present
4CSONS Group October 2007 - Present
Embarq November 2008 - October 2009
Embarq May 2006 - November 2008
Embarq May 1999 - May 2006
Qualmed/Foundation Health Systems June 1997 - May 1999
Sprint June 1996 - July 1997
North Sound Bank June 1991 - July 1996
I-Net/Department of Defense May 1989 - June 1991
Skills
Business Analysis, Project Management, Program Management, Strategy, Personnel Management, Product Marketing, Marketing Strategy, Team Leadership, Management, Telecommunications, Network Design, Strategic Planning
Education
Metropolitan State University of Denver 1985 — 1989
Organizational Psychology and Business
Arapahoe High School 1983 — 1985
CenturyLink March 2013 - Present
CenturyLink May 2010 - March 2013
EMBARQ 2005 - 2010
Sprint 2001 - 2005
Sprint December 1996 - May 2001
Skills
Cross-functional Team..., Salesforce.com, CRM, Business Process..., Cloud Computing, Leadership, Management, Process Improvement, Program Management, Enterprise Software, Project Management, Analysis, Project Planning, Requirements Analysis, Reporting Systems, Salesforce.com..., Repository, Agile Methodologies, Scrum, Scrum Master, Integration
Education
Mount Vernon Nazarene University 2007 — 2009
Master of Science in Management, Organizational Management, 4.0
Johnson University - Florida (Florida Christian College) 1987 — 1992
Bachelor of Science (B.S.), Music and Christian Education
EMC September 2014 - Present
Bandwidth.com April 2011 - September 2014
Allscripts October 2009 - April 2011
Embarq October 2000 - February 2009
US Army 1994 - 1999
Skills
Tableau, Pentaho, Data Warehousing, Business Intelligence, ETL, Data Analysis, Business Process..., Process Improvement, Analysis, Financial Analysis, Financial Modeling, Business Analysis, Budgets, Access, Accounting, Finance, Business Development, Excel, Budgeting, Strategic Planning, Financial Reporting, Forecasting, PowerPoint, Business Planning, Financial Management, Word, Microsoft Office, Financial Planning, Pricing, Cost Accounting, Cost Analysis, SQL, Essbase, Hyperion, Business Strategy, Salesforce.com, Analytics
Education
North Carolina State University
Adult and Continuing Education
North Carolina Wesleyan College
Bachelor's Degree, Accounting
AT&T May 2011 - Present
Pushing Excellence May 2012 - December 2012
Sprint Nextel October 2010 - May 2011
Spectrum Home Services November 2009 - March 2011
Hallmark September 2008 - October 2009
WireCo WorldGroup 2006 - 2008
Embarq 2005 - 2006
Sprint 2000 - 2005
Skills
Mergers, Channel Partners, Business Planning, Business Development, Sales Operations, Wireless, Marketing Strategy, Sales & Marketing..., Strategic Planning, Channel Sales, Financial Analysis, Business Acquisition, Telecommunications, Relationship Marketing, Direct Sales, Account Management, Forecasting, Mergers & Acquisitions, B2B, Cross-functional Team..., Leadership, Solution Selling, Sales, Go-to-market Strategy, CRM, Sales Management, Program Management, Product Management, Management, Sales Process, SaaS, New Business Development, Salesforce.com, Selling, Unified Communications, Contract Negotiation, Coaching, Customer Retention, Strategy
Education
Rockhurst University 1998 — 2000
MBA, Business
Missouri State University 1980 — 1983
BS, Business
University of Missouri-Kansas City
Bishop Miege
Klear Consulting, LLC April 2013 - Present
Victory in Christ Ministries Inc January 2010 - Present
Woodforest National Bank January 2008 - August 2012
Embarq June 2005 - January 2008
Skills
Customer Service, Banking, Retail Banking, Credit, Loans, Cross Selling, Commercial Banking, Cash Management, Data Entry, Quality Assurance, Bookkeeping, Email Administration, Social Media, Blackboard, Invoicing, Call Center, Risk Management, Retail, PowerPoint
Education
Penn Foster 2014 — 2016
Medical Insurance Coding Specialist/Coder
North Carolina Wesleyan College 2007 — 2010
Bachelors, Business Administration, Marketing, 3.52 GPA
North Carolina State University - College of Management 2002 — 2004
Bachelors, Business Management
APAC Customer Services (Formerly NCO) January 2011 - Present
NCO Group May 2009 - January 2011
NCO Group July 2008 - May 2009
EMBARQ October 2005 - October 2007
Sprint November 1999 - October 2005
INTEGRIS Health September 1997 - May 1999
Skills
Customer Service, Change Management, Quality Management, Team Building, Strategic Planning, Culture Change, Process Engineering, Six Sigma, Mentoring, Process Improvement, Call Center, Program Management, Operations Management, Business Process..., Problem Solving, Team Leadership, Performance Management, Business Management, Business Analysis, Team Management, Management Consulting, Quality Assurance, Coaching, Compliance, Customer Relations, Vendor Management, Business Strategy, PMO, ITIL, Business Process, Cross-functional Team..., New Business Development, Planning, Project Planning
Education
MidAmerica Nazarene University 2008 — 2009
Bachelor of Arts, Management/Human Relations
University of Phoenix
Deluxe Corporation May 2012 - Present
Self January 2003 - March 2015
KPMG Advisory February 2011 - May 2012
VITEC, Inc. June 2010 - February 2011
IOCOM November 2009 - March 2010
Embarq/CenturyTel February 2007 - July 2009
Embarq August 2005 - February 2007
Sprint July 2001 - August 2005
Sprint April 2000 - June 2001
Sprint February 1999 - March 2000
Skills
Call Center, Process Improvement, Customer Relations, Forecasting, P&L Management, CRM, Call Centers, Cross-functional Team..., Customer Experience, Customer Retention, Customer Service, Leadership, Management, Operations Management, Outsourcing, Team Leadership, Telecommunications, Start-ups, Strategy
Education
St. Francis Borgia 1976 — 1985
Missouri State University 1981 — 1984
BS, Computer Science
Murphy-Hoffman Company (MHC Kenworth) July 2013 - Present
Creative Minds Illustrations April 2010 - Present
Jack Henry & Associates January 2012 - July 2013
Art Music Group KC December 2010 - November 2012
Jack Henry & Associates February 2009 - January 2011
310 Innovations November 2008 - January 2010
Embarq March 2007 - October 2008
Jack Henry & Associates November 2006 - March 2007
Skills
Troubleshooting, Disaster Recovery, Program Management, Testing, Software Documentation, Management, Process Improvement, Project Management, Databases, Project Planning, Microsoft SQL Server, Telecommunications, Strong problem solving..., Strong technical..., 5 Software..., MS Project, VoIP, Software Installation, 5 years banking..., Disaster Recovery..., Strong project..., 10 + years customers..., 8 + years IT experience, 6 + technical..., 4 years Network..., 3 Years Project..., Strong communication..., 14 years Adobe..., 14 years Adobe..., 8 Years Adobe CS Suite..., 5 Years AS400, Microsoft CRM, Click Dimensions, Microsoft Project, Leadership, SDLC, Training, Customer Service, CRM
Education
New Horizons Computer Learning Center of Raleigh-Durham-Chapel Hill 2015 — 2015
Business Analyst Certification Prep, Business Analyst
Microsoft Dynamics CRM User Group Acdemy 2014 — 2015
Microsoft Dynamics CRM Administrator Black Belt Certifcation, Microsoft Dynamics CRM Administration
Keller Graduate School of Management 2009 — 2011
Master of Business, Project Management
Keller Graduate School 2006 — 2008
Masters of Science, Network Communications Management
DeVry University 2000 — 2006
Bachelors of Science, Computer Information Systems
Black & Veatch March 2015 - Present
(ISC)² Kansas City Chapter October 2014 - Present
Contract-to-Hire at Kansas City Power & Light August 2014 - March 2015
CenturyLink May 2006 - March 2014
EMBARQ 2008 - 2009
Sprint March 2000 - May 2008
Aerial (currently T-Mobile) August 1998 - March 2000
Pioneer College Caterers, Inc September 1996 - May 1998
Skills
Network Security, Network Engineering, Telecommunications, System Administration, TCP/IP, Troubleshooting, VPN, Network Design, Information Security..., Network Administration, CISSP, Technical Writing, Software Documentation, Windows, Project Management, Matrix Management, Proxy, Risk Assessment, Social Media, Microsoft Office, Ubuntu, Documentation, Problem Solving, Operational Risk, TACACS+, TACACS, RADIUS, Authentication, Two-factor..., Strong Authentication, Technical Documentation, Employee Training, Training, Security Operations, Access Control, Remote Access, Risk Management, Information Security, Automation, Security Awareness, Security Policy..., Analytical Skills, Social Skills, Oral & Written..., Written & Oral..., Leadership, Interpersonal Skill, Putting the Customer..., Social Media Marketing, Enthusiasm to learn
Education
MidAmerica Nazarene University 1991 — 1997
BA, Religion
Essintial Enterprise Solutions April 2011 - December 2014
Dialysis Corporation of America February 2009 - September 2009
EDS Group February 2008 - January 2009
Embarq July 2005 - July 2007
Skills
Servers, Troubleshooting, Hardware, Help Desk Support, Telecommunications, Laptops, Solaris, Printers, Computer Hardware, Software Installation, System Administration, Windows 7, Technical Support, Customer Service, HP, XP, Windows XP, Call Center, Operating Systems, Workstations, Helpdesk, Administration
Education
Northampton Community College 2004 — 2005
Freedom Highschool 2000 — 2004
Diploma, General
Independent IT Management Consultant 2000 - Present
Sprint June 2013 - November 2013
Wells Fargo Advisors January 2011 - May 2013
US Postal Service June 2010 - December 2010
Wells Fargo Advisors September 2008 - March 2010
Hallmark Cards, Inc. October 2007 - August 2008
Westar Energy June 2007 - October 2007
Sprint September 2006 - June 2007
Embarq 2006 - 2007
US Bank September 2005 - September 2006
Skills
Certified Project..., Data Warehousing, Software Quality..., CMMI, EAI, Business Intelligence, Data Marts, PMBOK, SDLC, Coaching, Business Process..., Dimensional Modeling, Data Warehouse..., Business Intelligence..., Data Integration, ERP, Test Automation, Dashboards, Strategic Planning, Enterprise Architecture, Master Data Management, Business Management, Performance Testing, Mainframe, Quality Assurance, IT Management, ITIL, Management, Project Management, Telecommunications, Requirements Gathering, Integration, Vendor Management, Program Management, Requirements Analysis, Business Analysis, PMO, Software Project..., CRM, IT Strategy, Testing
Education
Missouri State University
B.S. in Management and Marketing, Double Major in Management and Marketing, 3.4
University of Missouri-Kansas City
MBA, Accounting, 3.9
CenturyLink August 2005 - Present
CenturyLink March 2012 - January 2013
CenturyLink December 2011 - March 2012
CenturyLink October 2010 - December 2011
Embarq March 2006 - October 2010
Sprint Nextel August 2005 - March 2006
Skills
T1, Frame Relay, MPLS, VoIP, ATM networks, Voice Mail, LAN-WAN, Computer Network..., Telephony, IP, Network Design, WAN, Telecommunications, Network Engineering, Avaya, Switches, Juniper, BGP, Cisco Technologies, Wireless
Education
North Carolina State University 2015 — 2018
Bachelor of Arts (B.A.), Leadership in the Public Sector
Blue Valley West High School 1998 — 2002
GE, General Education
Wake Technical Community College
Miller-Motte Technical College August 2012 - Present
IT Enterprises April 2011 - September 2012
Cabarrus College of Health & Sciences December 2011 - May 2012
K&H Services February 2000 - September 2011
Boys & Girls Clubs of Edgecombe County January 2009 - March 2011
Edgecombe Community College August 2007 - March 2011
North Carolina Wesleyan College August 2007 - March 2011
Nash Mental Health Systems January 2009 - January 2010
EmbarQ September 2006 - January 2009
Embarq August 1997 - September 2006
Skills
Microsoft Office, Training, Human Resources, Recruiting, Performance Management, Employee Relations, Organizational..., Leadership, Management, Policy, Program Management, Team Building, Analysis, Employee Training, Interviews, Public Speaking
Education
Walden University 2013 — 2016
Doctor of Philosophy (PhD)-Candidate, Educational Leadership and Administration, General
AIU 2003 — 2005
MBA, Human Resource Management
North Carolina Wesleyan College 1985 — 1993
BS, Business
Veterans United Home Loans December 2012 - Present
MFA, Incorporated February 2011 - November 2012
SOCKET September 2009 - February 2011
Embarq February 2008 - November 2008
Embarq June 2006 - February 2008
Sprint January 2005 - June 2006
Skills
Marketing, Program Management, Account Management, Telecommunications, Project Management, Strategic Planning, Sales, Leadership, Customer Service
Education
Miami University 2000 — 2004
B.S., Business
GEHA December 2013 - Present
Stafford & Stafford Insurance May 2011 - November 2013
West Central Missouri Community Action Agency August 2008 - March 2011
Embarq 1997 - 2007
Sprint May 1997 - October 2003
Aetna February 1996 - March 1997
Mt. Carmel Medical Center October 1993 - December 1995
Skills
Life & Health Insurance..., Health Insurance, Insurance, Employee Benefits, Disability Insurance, Life Insurance, Term Life Insurance, Microsoft Office, Project Management
Education
MidAmerica Nazarene University 2000 — 2001
Bachelor of Arts (B.A.), Management and Human Relations
Metropolitan Community Colleges 1990 — 1992
Associate of Arts (A.A.), Administrative Secretarial & Medical Secretarial Certificate
PNC June 2012 - Present
PNC Mortgage March 2011 - Present
rbc 2009 - Present
Express Tax Returns January 2010 - February 2010
Embarq July 2009 - September 2009
Kelly Services July 2008 - May 2009
West Corporation December 2007 - May 2008
Citi Cards August 2003 - April 2008
Bank of America December 2001 - January 2003
Skills
Skilled at consulting..., Experienced in being..., Ability to utilize..., Proven leadership and..., •Microsoft Word,..., •Fidelity, MSP, and..., Microsoft Communicator, Software Documentation, Mortgage Lending, Loans, Loss Mitigation, Lync
Education
North Carolina Agricultural and Technical State University 1999 — 2005
B.A., Psychology
Midwestern Baptist Theological Seminary September 2013 - Present
Midwestern Baptist Theological Seminary February 2013 - September 2013
Blue Springs South Jaguar Pride August 2012 - May 2013
Integrity Business Solutions January 2011 - May 2012
Overland Park Chamber of Commerce August 2011 - February 2012
Blue Springs Economic Development Corporation March 2007 - March 2011
EMBARQ May 2006 - March 2007
Sprint Nextel May 2005 - May 2006
Verizon February 2004 - January 2005
Verizon May 1999 - November 2002
Skills
Non-profit..., Marketing, Event Management, Website Development, Collaboration, Microsoft Office, PowerPoint, Microsoft Excel, Microsoft Word, Accounting, Financial Reporting, Auditing, Financial Analysis, QuickBooks, Financial Accounting, Internal Controls, Accounts Payable, Budget, Bookkeeping, Executive..., Accounts Receivable, Budgets, Nonprofits, Small Business, Team Building, Strategic Planning, Newsletters, Process Improvement, Project Planning, Policy, Training, Leadership, Fundraising, Payroll
Education
Middle Tennessee State University
Bachelor of Business Administration (B.B.A.), Management/Marketing
DKBrown Group September 2009 - Present
Molly Mann: Executive Coaching February 2011 - Present
RCN November 2013 - July 2015
Philips Healthcare July 2012 - July 2013
Philips Healthcare October 2011 - June 2012
Philips Healthcare March 2011 - August 2011
Point B August 2010 - February 2011
Alltel Wireless September 2009 - August 2010
Embarq 2007 - 2009
Embarq 2006 - 2007
Skills
Program Management, Call Center, Process Improvement, Telecommunications, Vendor Management, Management Consulting, Strategic Planning, Operations Management, Leadership Development, Business Strategy, Salesforce.com, Cross-functional Team..., Team Leadership, Change Management, Strategy, Analysis, Management, Project Management, Business Process..., Project Planning, Business Intelligence, Mergers & Acquisitions, Integration, Data Center, Wireless, IT Strategy, Account Management, Outsourcing, Leadership, CRM, Business Development, Performance Management, Visio, Enterprise Software, Governance, Professional Services, Start-ups, Business Planning, Contract Negotiation, Forecasting, Service Delivery, PMO, Business Process, Business Analysis, Budgets, Product Management, Security, Coaching, Project Portfolio..., Call Centers
Education
Stanford University 2010 — 2011
Stanford Certified Project Manager (SCPM), Organizational Leadership
MidAmerica Nazarene University 2007 — 2009
BA (Cum Laude), Management and Human Relations
CBRE November 2013 - Present
Real-Time Diagnostics April 2011 - Present
AT&T December 2009 - April 2011
Embarq November 2006 - December 2009
Embarq September 2005 - November 2006
Sprint February 2002 - September 2005
Sprint January 2001 - February 2002
Ameritech/SBC March 1997 - January 2001
Ameritech February 1995 - March 1997
Ameritech Cellular June 1993 - March 1995
Skills
Process Improvement, Account Management, New Business Development, Management, CRM, Team Leadership, Cross-functional Team..., Telecommunications, Strategic Planning, Product Management, Networking, Integration, Budgets, Strategy, Sales Management, Business Development, Forecasting, Team Building, Business Strategy, Sales, Operations Management, Project Management, Solution Selling, Testing, Program Management, Customer Service, P&L Management, Managed Services, Product Marketing, Cloud Computing, Recruiting, Strategic Partnerships, Sales Operations, Salesforce.com, Leadership, Vendor Management, Project Planning, Wireless, Direct Sales, Sales Process, Selling, Competitive Analysis, Contract Negotiation, Cold Calling, Start-ups, Product Development, SaaS, Customer Retention, Call Centers, B2B
Education
University of Wisconsin-Milwaukee 1994 — 1996
MBA
Marquette University 1983 — 1988
Electrical Engineering
St Catherine's High School
Lee's Summit Holistic Wellness Center October 2013 - Present
Finding Home Breaking Free from Limits March 2012 - Present
IBM September 2006 - May 2009
IBM Global Services September 2004 - May 2009
Bridges Homes 2007 - 2009
IBM Global Services September 2004 - May 2008
Embarq 2005 - May 2007
IBM@Embarq 2005 - 2007
Sprint 2001 - 2006
Sprint PCS September 2001 - September 2004
Skills
Project Management, Software Development, Content Management, IT Service Delivery, SDLC, Teamwork, PMP, Telecommunications, Strategy, Web Development, Leadership, Management, Project Planning, Cross-functional Team..., Mobile Devices, Testing, Marketing, Social Media Marketing, CRM, Vendor Management, Program Management, Budgets
Education
Longview College Lee's 1986 — 1989
AA, Liberal Arts/ Communications
Longview Community College 1977 — 1980
Associate of Arts (AA), Communication, General
US Bank August 2010 - Present
Embarq April 2007 - September 2009
Sprint December 1996 - March 2007
Sprint 1985 - 1996
Sprint 1981 - 1985
Sprint 1979 - 1981
Skills
Teamwork, Process Improvement, Financial Analysis, Budget, Telecommunications, Operations Management, Strategic Planning, Project Management, Team Building, Budgets, Management, Program Management, Leadership, Training, Cross-functional Team..., Analysis, Forecasting
Education
Right Management 2007 — 2009
Missouri Western State University 1975 — 1979
Business Administration, Accounting
CenturyLink July 2009 - Present
CenturyLink (Centurytel & Embarq) 2009 - Present
Embarq May 2006 - July 2009
Sprint 1996 - 2006
Marriott Hotels August 1990 - October 1996
Skills
Telecommunications, Vendor Management, Wireless, Program Management, Telephony, PMO, Cross-functional Team..., Data Center, Integration, Process Improvement, Call Center, Software Project..., Network Engineering, VoIP
Education
Missouri State University 1984 — 1989
BS, Hospitality & Resturant Administration
CenturyLink October 2009 - Present
CenturyLink, Inc. January 2008 - October 2009
Embarq May 2006 - January 2008
H&R Block December 2003 - May 2006
Sprint October 2000 - November 2002
Sprint September 1999 - October 2000
Sprint May 1998 - September 1999
Sprint July 1996 - May 1998
United Way July 1996 - July 1996
Sprint October 1993 - July 1996
Skills
Cross-functional Team..., Program Management, Leadership, Management, Business Process..., Call Centers, Project Management, CRM, Performance Management, Budgets, Marketing, Leadership Development
Education
Rockhurst University 1999 — 2002
MBA, Management
North Carolina Central University 1986 — 1989
MPA, Public Administration
North Carolina Central University 1982 — 1986
BA, Political Science
Embarq September 2007 - Present
CenturyLink 2007 - Present
CenturyLink 2007 - Present
Embarq 2006 - 2007
Education
MidAmerica Nazarene University 2005 — 2007
Sprint Nextel August 2012 - Present
CenturyLink March 2007 - August 2012
Embarq March 2007 - 2009
Sprint Nextel 1999 - 2007
Skills
IP, Vendor Management, Requirements Analysis, Visio, VoIP, Telecommunications, Integration, Mobile Devices, Wireless, Project Management, Troubleshooting
Education
MidAmerica Nazarene University 2002 — 2003
Cerner Corporation August 2015 - Present
CenturyLink February 2008 - August 2015
Embarq February 2007 - February 2008
Embarq January 2006 - March 2007
Sprint January 2005 - December 2005
Sprint November 2003 - December 2004
Sprint March 2002 - November 2003
Sprint September 1997 - March 2002
Sprint June 1990 - September 1997
Sprint July 1987 - June 1990
Skills
PMP, Program Management, Telecommunications, Vendor Management, SDLC, Requirements Analysis, PMO, Project Planning, Governance, Integration, Cross-functional Team..., Management, Project Management, Cloud Computing, Enterprise Architecture, Quality Assurance, Process Improvement, Disaster Recovery, IT Management, Software Development, IT Strategy, Testing, Business Process, Leadership, Project Portfolio..., Software Project..., Visio, Business Process..., MS Project, Business Analysis, ITIL, Resource Management, Requirements Gathering, Information Technology, Agile Project Management, Software Documentation, Outsourcing, Systems Analysis
Education
Project Management Institute 2009 — 2009
PMP, Project Management Professional
MidAmerica Nazarene University 1994 — 1995
BA, Management
Computer Sciences School USMC
Certificate of Completion, Computer Sciences
Hewlett-Packard March 2015 - Present
Cisco May 2011 - October 2014
EMBARQ March 2004 - November 2009
Skills
Fixed Asset Management, Project Management, Internal Audit, Cisco Technologies, External Audit, Experienced Trainer, Motorola Hardware, RFID Applications, C, Sarbanes-Oxley Act, Quality Assurance, Corporate Finance, Telecommunications, IT Asset Management, Hyperion, Business Objects, Assembly Language, LAN-WAN, T1, Network Design, IT Auditors, Subject Matter Experts, Computer Network..., Network Engineering, Ethernet, Routing, VoIP, IP, Switches, WAN, Routers
Education
North Carolina Agricultural and Technical State University 2010 — 2015
Master's Degree, Information Technology
North Carolina Agricultural and Technical State University 1997 — 2001
Bachelor of Science (B.S.), Electronic and Computer Technology
Embarq Manager - Training and DevelopmentCenturyLink2011 - Present
CenturyLink 2009 - 2011
Sprint 1990 - 2006
Skills
Organizational..., Strategy, Telecommunications, Call Centers, Vendor Management, Process Improvement, Performance Management, Program Management, Coaching, Cross-functional Team..., Team Building, Training, Call Center, Leadership Development
Education
MidAmerica Nazarene University 1998 — 1999
Bachelor of Science (B.S.), Human Resources Management/Personnel Administration, General
ExamOne, a Quest Diagnostics Company February 2014 - Present
Primerica Financial Services 2005 - Present
CenturyLink September 2009 - February 2014
Embarq May 2006 - September 2009
Sprint 1997 - 2001
microFrameworks 1994 - 2001
bsw international 1994 - 1996
bsw international 1994 - 1996
BSWAT 1993 - 1996
Skills
SDLC, Unix, Requirements Analysis, Integration, Visio, Telecommunications, Call Center, Software Development, SQL, Enterprise Architecture, Program Management, Software Project..., Business Intelligence, Process Improvement, Requirements Gathering, Databases, Agile Methodologies, IT Management
Education
Michigan Technological University 1979 — 1983
Associate of Science (A.S.), Electrical Engineering Technologies/Technicians
Robling Medical, Inc. January 2013 - Present
CAI - Capital Associated Industries May 2012 - January 2013
Sirchie October 2009 - April 2012
Capital Associated Industries March 2009 - October 2009
Embarq October 2005 - November 2008
Sprint April 2001 - October 2005
Sprint June 1995 - April 2001
Skills
Recruitment/Retention, Compliance, HR Policies, Employee Relations, Employee Benefits, Employee Recognition, Process Improvement, Project Planning, Training & Development, Public Speaking, Public Relations, Special Events, Performance Management, Community Relations, Compensation, Workers Compensation, Mediation, Personnel Policies, Job Descriptions, Health Insurance, Wellness Programs, HR Strategy, HR Solutions, Team Building, Coaching, Event Management, Program Management, Affirmative Action, Event Planning, Feedback, Safety Management, FMLA, EEO compliance, OSHA, HR Consulting, Employee Handbooks, Employee Surveys, Employee Counseling, Benefits Design, 401k, Compensation..., Corporate Wellness, Wellness Initiatives, Recognition Programs, Employee Engagement, Employment, Human Relations, Unemployment Claims, Benefit Administration, Human Resource...
Education
North Carolina State University 2001 — 2005
Masters of Science, Organizational Communication, 4.0 GPA
North Carolina State University 1993 — 2000
BA, Communications, 3.91, 4.0 in major
Tarboro High
Nexus - A Dimension Data Company April 2014 - Present
Nexus IS August 2008 - April 2014
ITT-Tech November 2004 - November 2009
EMBARQ July 2006 - August 2008
Earthlink 2001 - 2004
Los Angeles Unified School District August 1996 - March 2001
Skills
Network Security, Cisco, Security, voip, VMware, Unified Communications, Routing, Instructional Design, Network Design, Network Architecture, Pre-sales, Wireless Networking, LAN/WAN, Storage Area Networks, Data Center, NCDA, Cisco Technologies, LAN-WAN, VoIP, Solution Architecture, CCNA, Cisco UCS, IP, Telephony, Firewalls, Network Administration, Servers, Networking, Cisco Routers, Enterprise Software, Storage, Switches, Virtualization, Cisco Call Manager, Cisco IOS, Routers, WAN, NetApp, Disaster Recovery, CCNP, Cisco Nexus, Network Engineering, MPLS, TCP/IP, SAN, Cloud Computing, Managed Services
Education
National University 1997 — 1999
MS, Education
University of California, Irvine 1993 — 1996
BS, Chemistry
CenturyLink September 2012 - Present
CenturyLink 2007 - Present
Embarq January 2007 - June 2010
Embarq January 2005 - January 2006
Alcatel 1996 - 2001
Skills
Ethernet, Telecommunications, ATM networks, Frame Relay, IP, Network Design, MPLS, VoIP, Wireless, Cisco Technologies, Vendor Management, Integration, Program Management, Cross-functional Team..., Network Engineering, DSL
Education
Strayer University 2003 — 2005
Masters, Business Administration
North Carolina State University 1989 — 1994
BS, Electrical Engineering
BNP Paribas July 2010 - Present
Independant Consultant March 2005 - July 2010
Screen Actors Guild October 2008 - May 2009
Embarq November 2007 - February 2008
Universal Solutions Group 2008 - 2008
Estee Lauder 2005 - 2007
AXA Financial 1998 - 2005
Renaissance Cosmetics 1996 - 1998
Coty April 1994 - April 1996
Skills
ITIL, Security, Servers, Enterprise Architecture, IT Service Management, Windows, Requirements Gathering, Integration, Software Documentation, Enterprise Software, Solution Architecture, Technical Support, Troubleshooting, Databases, Business Analysis, Disaster Recovery, Networking, Operating Systems, SQL, Vendor Management, Virtualization, Cloud Computing
Education
State University of New York at New Paltz 1984 — 1986
Nassau Community College 1982 — 1984
AS, Computer Science
CenturyLink 2009 - Present
Embarq August 2006 - Present
Education
Nebraska Wesleyan University 2003 — 2006
CenturyLink April 2014 - Present
CenturyLink June 2011 - April 2014
CenturyLink June 2009 - June 2011
Embarq 1999 - 2009
Sprint 1998 - 1999
Sprint PCS 1997 - 1998
GTE Wireless 1995 - 1997
NCDOT 1988 - 1995
Soil and Materials Engineers, Inc. 1985 - 1988
Skills
Project Planning, Telecommunications, Broadband, MPLS, Ethernet, VoIP, Project Management, IP, DWDM, Fiber Optics, Network Design, Vendor Management
Education
North Carolina State University 1994 — 1997
Master, Civil Engineering, 3.5
North Carolina State University 1983 — 1988
Bachelor of Science, Civil Engineering
Franklinton High School 1979 — 1983
Diploma, College Prep
Embarq April 2007 - Present
Pro Pay, LLC July 1996 - June 2006
Education
Certified Payroll Professional
CPP
Longview Community College
Accounting
CenturyLink May 2009 - Present
Embarq 2005 - May 2009
IBM Global Services March 2005 - March 2006
Sprint October 1997 - March 2005
Skills
Project Management, Software Integrations, Software Architectural..., Creative Problem Solving, Troubleshooting, Requirements Analysis, Priority Management, Technical Documentation, Java, C++ Language, .NET, C#, Pearl, Linux, Websphere, SQL, ServiceMix, TIBCO, WebFOCUS, CMMI, Oracle, IIS, ESRI, ActiveMQ, CORBA, SOAP, Trimble GPS, Workforce Management
Education
Missouri University of Science and Technology
Bachelor's of Science, Computer Science
Embarq April 2007 - Present
Education
Missouri Western State University 1975 — 1979
Syniverse Technologies June 2010 - Present
CenturyLink July 2007 - June 2010
Embarq April 2005 - June 2007
Sprint June 2004 - March 2005
Sprint 1998 - February 2004
American Century Investments June 1994 - May 1996
Education
Madurai Kamaraj University
Engineering, Computer Engineering
Resource / Project Manager - Genesis10 Consulting / PNC Bank April 2014 - Present
Cerner Corporation December 2010 - March 2014
DST March 2008 - February 2010
Embarq Corporation March 2007 - December 2007
Embarq 1995 - 2007
Sprint Nextel 1990 - 1995
Skills
Program Management, Testing, Telecommunications, SDLC, Vendor Management, Requirements Analysis, Visio, Process Improvement, Business Analysis, Integration, Project Management, Quality Assurance, Leadership, Enterprise Software, Management, Software Documentation, CRM, Software Development, Business Process..., IT Service Management, PMP, MS Project, Agile Methodologies, PMO, Business Process, Enterprise Architecture, Software Project..., Requirements Gathering, Cross-functional Team..., IT Strategy, Business Intelligence
Education
Missouri Western State University
Bachelor of Science CIS, Assoiciate Degree in Mid-Management, Computer and Information Sciences, General
Embarq November 2000 - Present
Education
Milligan College 2000 — 2002
Tennessee Institute of Electronics 1978 — 1979
Electronic Specialist, Electronics
UL December 2013 - Present
AAFP -- American Academy of Family Physicians January 2011 - November 2013
CenturyLink October 2009 - January 2011
Embarq October 2005 - October 2009
Sprint January 1992 - October 2005
Carol Ann Sykes Consulting June 1996 - February 1997
Ferrellgas 1987 - 1992
Skills
Direct Marketing, Integrated Marketing, Online Marketing, E-commerce, SEM, Strategy, Cross-functional Team..., Marketing Strategy, B2B, PPC, Market Planning, Marketing, Management, Web Analytics, Marketing Communications, SEO, Account Management, Leadership, Strategic Planning, Program Management, Digital Strategy, User Experience, Digital Marketing, Database Marketing, Sales
Education
Missouri Western State University 1981 — 1985
Bachelor of Science, Marketing & Management
Ericsson September 2009 - Present
Sprint October 2003 - September 2009
Embarq 2000 - 2003
Skills
CDMA, SS7, Wireless, Telecommunications, Computer Network..., GSM, Switches, HLR, Roaming, Networking, iDEN, Network Engineering, Wireless Networking, EVDO, Mobile Devices, SMS, IP, Routers, T1, Troubleshooting, WCDMA, Management, Leadership
Education
MidAmerica Nazarene University 2015 — 2016
Master of Business Administration (M.B.A.), Organizational Leadership
MidAmerica Nazarene University 2011 — 2014
Bachelor of Arts (B.A.), Applied Organizational Leadership
Electronics Institute 1998 — 2000
Occupational Associates in Telecommunications
Nokia Siemens Networks October 2008 - Present
Embarq April 2002 - December 2009
Sprint November 1997 - April 2002
Centennial Wireless September 1996 - November 1997
Skills
Switches, SS7, Troubleshooting, Routing, Technical Support, STP, Hardware, Databases, Analysis
Education
Milligan College 2007 — 2010
CenturyLink January 2012 - Present
CenturyLink 2009 - 2011
EMBARQ 2009 - 2009
EMBARQ 2006 - 2009
Sprint 1999 - 2006
Skills
Vendor Management, Telecommunications, Real Estate, Budgets, Project Management, Team Building, Customer Service, Contract Negotiation, Leadership, Customer Satisfaction, Negotiation, Process Improvement, Cross-functional Team..., Project Planning, Training
Education
MidAmerica Nazarene University
Bachelor, Management and Human Relations
CenturyLink July 2009 - Present
Embarq 2006 - 2009
Sprint Nextel September 2002 - May 2006
Sprint April 2001 - September 2002
Skills
Team Management, Contract Negotiation, Microsoft Excel, Supply Management, Contract Management, Pricing, Supply Chain Management, Sourcing, Procurement, Project Management, Cross-functional Team..., RFP, Negotiation, Telecommunications, Strategic Sourcing, Vendor Management, Purchasing, Process Improvement, Product Management, Forecasting
Education
MidAmerica Nazarene University 2004 — 2006
Embarq September 1997 - Present
CenturyLink 1997 - Present
Education
Longview Community College 1968 — 1970
CenturyLink May 2011 - Present
CenturyLink January 2010 - May 2011
CenturyLink July 2009 - January 2010
Embarq 2006 - 2009
Skills
Project Management, Facilities Management, Testing, Telecommunications, Program Management, Vendor Management, Process Improvement, Cross-functional Team..., Call Centers, Team Leadership, MS Project, Customer Service, Wireless, Contract Negotiation, Customer Satisfaction, Project Planning, Strategic Planning
Education
North Central State College 1990 — 1995
Drafting & Design / Tool & Die Design
North Central State College 1990 — 1995
Embarq August 2006 - August 2009
Sprint Telecommunications August 1989 - January 2006
Gulf Oil Corporation August 1968 - August 1986
Education
MidAmerica Nazarene University 2004 — 2007
Master's Degree, Organizational Administration and Leadership
Cerner Corporation January 2012 - Present
Genesis10 January 2011 - January 2012
CenturyLink April 2008 - January 2011
Embarq April 2006 - April 2008
Sprint February 1990 - April 2006
Skills
SDLC, Vendor Management, Visio, PMP, Program Management, Requirements Analysis, Integration, Software Project..., IT Management, Unix, PMO, Leadership, Requirements Gathering, Agile Methodologies, IT Strategy, Project Portfolio..., Project Management, Business Analysis
Education
Missouri State University 1977 — 1981
St Gregorios Orthodox Church, Overland Park August 2012 - Present
Alcatel-Lucent January 2010 - Present
7C Global May 2009 - May 2011
H&R Block September 2007 - September 2009
Embarq February 2006 - September 2007
IBM 2004 - 2006
Sprint 2003 - 2004
Sprint May 2000 - 2003
Mark1 Systems 1996 - 1999
Skills
Consulting, Telecommunications, Software Development, Architecture, SDLC, Release Management, Vendor Management, Requirements Analysis, Software Project..., Integration, VoIP, Program Management, Project Management, MS Project, Unix, Quality Assurance, PMO, Cross-functional Team..., Business Analysis, Enterprise Architecture, Testing, CRM, Outsourcing
Education
University of Kansas - Graduate School of Business 2006 — 2008
Master of Business Administration (M.B.A.), International Business/Trade/Commerce
Mahatma Gandhi University 1987 — 1992
B.Tech, Electrical & Electronics Engineering
CenturyLink December 2009 - Present
EMBARQ November 2004 - December 2008
Embarq 1999 - 2004
Sprint 1996 - 1999
Verizon, previously NY Telephone August 1988 - October 1990
Pathmark Stores, Inc. 1985 - 1988
Skills
Quality Assurance, Leadership, Team Leadership, Project Management, Training, Management, Call Center, Business Process..., Telecommunications, Recruiting, CRM, Process Improvement, Vendor Management, Cross-functional Team..., Customer Experience, Customer Satisfaction, Team Building, Operations Management, Customer Service, Account Management, Business Development, Solution Selling, Technical Support, Product Management, Coaching, Time Management, Retail, Program Management, Employee Relations, Call Centers, Change Management, Business Analysis, Teamwork, Networking, Sales, Performance Management, Customer Retention, Salesforce.com
Education
Mercy College 1980 — 1985
BS, Psychology
Expero, Inc. July 2010 - Present
Iconixx Software Corporation March 2010 - January 2011
nGenera Corporation August 2007 - February 2010
Ncent March 2007 - August 2007
Iconixx September 1999 - March 2007
Embarq October 2005 - May 2006
Authoria October 2003 - December 2005
Sprint November 2001 - September 2003
DISA Global Solutions, Inc. March 2001 - October 2001
Factory Logic (SAP) May 2001 - May 2001
Skills
Designer, Musician, AJAX, DHTML, CSS, JavaScript, XML, Subversion, HTML, Eclipse, MVC, Apache, XSL, YUI, User Experience, Information Architecture, Web Applications, Interaction Design, Adobe Fireworks, Dreamweaver, User Experience Design, Wireframes, Mobile Applications, Visual Design, JSP, Web Development, Mobile Design, Web Design, CSS3, HTML 5, jQuery, JSON, Drupal, Graphic Design, User Interface
Education
Nicholls State University 1994 — 1998
BA, Graphic Design
H.L. Bourgeois H.S. 1986 — 1989
First Baptist Church of Zellwood August 2014 - Present
Trinity Baptist Church Apopka October 2009 - June 2013
First Baptist Church Sweetwater April 2009 - December 2009
First Baptist Church Orlando June 2008 - April 2009
Embarq March 2003 - May 2008
Recoton 1998 - 2002
Circuit City 1994 - 1998
Skills
Customer Service, Leadership, Public Speaking, Nonprofits, Pastoral, Preaching, Volunteer Management, Team Building, Leadership Development, Account Management, Event Planning, Strategic Planning, Teaching, Theology
Education
New Orleans Baptist Theological Seminary 2015 — 2017
Doctor of Ministry, Church Revitalization
New Orleans Baptist Theological Seminary 2006 — 2011
Master’s Degree, Theology/Theological Studies
Virginia Commonwealth University 1985 — 1991
BS, Psychology, Sociology
Balance Point inc August 2013 - Present
Genesis 10 November 2009 - August 2013
Doosan 2012 - 2012
Embarq May 2006 - October 2009
sprint 2003 - 2007
Sprint Nextel 1991 - 2006
Sprint 1997 - 2003
Skills
Vendor Management, SDLC, Telecommunications, Visio, PMP, Project Management, Process Improvement, Requirements Analysis, Program Management, Business Analysis, Call Center, PMO, Software Project..., Requirements Gathering, MS Project, Software Development, Databases, IT Management, Business Process, Agile Project Management, Business Process..., Integration, Team Management, Testing, Management, Agile Methodologies, Project Portfolio..., IT Strategy, Resource Management, Leadership, Six Sigma, Software Documentation, Data Center
Education
MidAmerica Nazarene University 1990 — 1992
bachelors, management and Human relations
Western Iowa Tech community college 1980 — 1982
associate degree, Computer Science
Western Iowa Tech community college 1977 — 1979
associate degree, Accounting
Embarq December 1994 - November 2008
Education
North Carolina Central University
Progress Energy 2009 - Present
Embarq August 2001 - June 2009
Education
North Carolina Wesleyan College 2000 — 2004
BS, Business Administration
CenturyLink October 2004 - Present
Embarq November 2002 - October 2004
Embarq January 2000 - November 2002
Education
North Carolina Agricultural and Technical State University 1995 — 1999
Bachelor of Science, Electronics & Computer Technology
Embarq Executive Administrative AssistantSprint/ITOctober 1999 - March 2006
Education
Longview Community College 1984 — 1986
A.A.S., Secretarial Science; Word Processing
North Carolina Department of State Treasurer January 2013 - Present
Headway Corporate Resources November 2010 - January 2013
Raleigh-Wake Human Resource Management Association (RWHRMA) January 2011 - December 2011
JStith HR Consulting January 2009 - September 2011
Embarq September 2006 - December 2008
Quest Diagnostics May 2000 - September 2006
Frontier Systems December 1998 - October 1999
USLIFE Corporation June 1995 - March 1998
Skills
Leadership Development, Culture Change, Temporary Staffing, Performance Management, Change Management, Salary, Industrial Relations, Employee Relations, Onboarding, Recruiting, Talent Management, Benefits Administration, Human Resources, Employee Benefits, Talent Acquisition, Succession Planning, Personnel Management, Management, Employment Law, Leadership, Temporary Placement, Deferred Compensation, Workforce Planning
Education
Memphis State University
BBA, Personnel Management
Monmouth University
MBA, Business Administration
CenturyLink 2009 - Present
Embarq March 2006 - March 2009
Sprint Nextel 1994 - 2006
US Navy October 1981 - October 1989
Skills
Metro Ethernet, MPLS, Dedicated Internet, Hosted Voice, Frame Relay, ATM networks, Private Line, Telecommunications, Ethernet, Cisco Technologies, T1, Telephony, Co-location, VoIP, Managed Services, SIP Trunking
Education
North Carolina State University 1990 — 1994
BSEE, Electrical Engineering
Embarq Business Service Tech IIICenturyLink2000 - Present
Harrell Farms May 1989 - December 1998
Education
Pitt Community College 1998 — 2000
AS, Computer Networking Technology
North Carolina State University 1982 — 1989
BA, Business Administration
Olathe Health Systems February 2012 - Present
CenturyLink September 2009 - January 2011
EMBARQ Management November 2007 - September 2009
EMBARQ May 2006 - November 2007
Sprint/North Supply May 2000 - May 2006
Sprint Local Telecom Division November 1997 - May 2000
Sprint/North Supply Company August 1996 - November 1997
North Supply Company October 1991 - August 1996
Skills
Registered Nurse, BSN Degree, Process Improvement, Management, Software Documentation, Program Management, Telecommunications, Project Management, Product Management, Strategy, Access, Project Planning, Forecasting, Sales, Inventory Management, Networking, Customer Service
Education
MidAmerica Nazarene University 2011 — 2011
Bachelor of Science in Nursing, Nursing
NCCC 2009 — 2009
Certified Nursing Assistant, Nursing
MidAmerica Nazarene University 1998 — 2000
Bachelor of Arts, Management and Human Relations
Web Business Leads April 2012 - Present
EMBARQ July 2006 - December 2008
Skills
Reputation Marketing, Mobile Phone Apps, Reputation Management, Mobile Marketing, Google+ Local..., SMS Marketing
Education
Michigan State University 1968 — 1972
BS, Electrical Engineering
University of Missouri-Columbia
Computer Engineering
RJE Telecom Regional Franchise DirectorWireless Zone2010 - 2011
EMBARQ 2001 - 2008
Education
North Central State College
Electronic Engineering
Cerner Corporation November 2009 - Present
Embarq May 2006 - November 2009
Sprint Nextel July 1999 - May 2006
Ernst & Young July 1997 - July 1999
Education
Northern Arizona University 1993 — 1997
Bachelor of Science, Accountancy
Black & Veatch September 2010 - Present
Embarq February 2007 - July 2009
Sprint Nextel July 2002 - February 2007
Sprint Nextel January 2000 - January 2002
Midland Loan Services January 1998 - January 2000
Skills
PeopleSoft, Payroll
Education
Millikin University 1992 — 1996
Bachelor, Business Administration
Girl Scouts - North Carolina Coastal Pines October 2010 - Present
Embarq January 2006 - January 2010
Sprint November 2004 - January 2006
Sprint June 2000 - November 2004
Sprint May 1997 - June 2000
Sprint Corporation September 1996 - March 1997
Carolina Telephone/Sprint Mid-Atlantic Telecom October 1993 - September 1996
Skills
Telecommunications, Marketing, Crisis Management, Marketing Communications, Internal & External..., Fundraising, Event Planning, Event Management, Writing, Sales, Leadership, Public Relations, Program Management, Project Management, Management, Marketing Strategy, Customer Service, Nonprofits, Corporate Communications, Advertising, Public Speaking, Internal Communications, Volunteer Management, Community Development, Strategic Planning, Budgets, Strategic Communications
Education
Meredith College 1986 — 1990
BS, Business Administration w/ Concentration in Economics
Page Senior High School 1983 — 1986
USC, Information Science Institute June 2008 - August 2008
Embarq June 2007 - January 2008
Nortel November 2006 - June 2007
Education
North Carolina State University 2008 — 2008
B.S., Computer Engineering
North Carolina State University 2002 — 2006
B.S., Electrical Engineering
CenturyLink 2008 - Present
Qwest 2008 - Present
Qwest 2008 - Present
Qwest 2008 - Present
Embarq 2005 - 2007
Education
MidAmerica Nazarene University 2001 — 2003
Bachelor of Science, Management & Human Relations
CenturyLink July 2009 - Present
Embarq March 2001 - July 2009
Embarq March 1997 - March 2001
Computer Task Group March 1992 - March 1997
Skills
IMS DB/DC, DB2, COBOL, Analysis, Project Management, JCL, Unix
Education
Missouri Southern State University
Bachalor of Arts, Business Management
Missouri Southern State University
Associate of Science, Computer Science
The George Washington University
Project Management Certificate, Project Management
Embarq November 2004 - Present
Sprint June 2000 - November 2004
Skills
Accounting, Finance, Management
Education
University of Nebraska-Lincoln 1996 — 2000
Bachelor of Science, Emphasis in Accounting
Metropolitan Community College 1994 — 1996
Accounting
CenturyLink August 1991 - Present
CenturyLink February 1991 - March 2012
EMBARQ February 2006 - February 2010
Skills
BroadSoft, Nortel, SBC, SIP, SIP Trunking, VoIP, Hosted VoIP, Callcenter, Cisco, Polycom, Aastra, ATA, PSTN, Telecommunications, Microsoft Office, Microsoft office..., OCS, LAN-WAN, Avaya, DSL, Telephony, Lync, Broadsoft, Unified Communications, Call Centers, Cisco Technologies, Lync Server 2010, Call Center, Ethernet
Education
North Carolina Wesleyan College 2000 — 2002
Computer Science, 4.0
Embarq Accounts Receivable ManagerMetcraft, Inc.August 1987 - February 1999
Education
Longview Community College 1988 — 1990
Associate of Arts, General Business
CenturyLink June 2009 - Present
Embarq August 2007 - June 2009
Embarq October 2000 - August 2007
Embarq January 1998 - October 2000
Skills
Managed Services, Team Building, Telecommunications, Call Center, Cross-functional Team..., Customer Service, Vendor Management, Management, Process Improvement, Leadership, Team Leadership, Product Management, Sales
Education
Mount St. Mary's University 1992 — 1994
MBA, Marketing
Shippensburg University of Pennsylvania 1981 — 1986
BSBA, Finance
Black & Veatch December 2013 - Present
Aptuit 2011 - December 2013
Embarq May 2006 - October 2009
CenturyLink (formerly Embarq & Sprint) 1998 - 2009
Sprint Nextel 1998 - 2006
Skills
Accounts Payable, Process Improvement, PeopleSoft, Accounting, Sarbanes-Oxley Act, Account Reconciliation, Financial Reporting, Accounts Receivable, General Ledger, Invoicing
Education
Longview Community College 1974 — 1974
Accounting
Lee's Summit High School 1961 — 1965
Clark County School District January 2012 - Present
Embarq 1999 - 2009
Sprint 1998 - 1999
Sprint 1996 - 1997
Education
Louisiana State University 1972 — 1975
Liberal Arts, Music
Verizon August 2011 - Present
Embarq 2003 - 2011
Intermedia Communications Inc. November 1999 - May 2002
Excel Telecommunications September 1994 - October 1997
Skills
Telecommunications, Wireless, MPLS, VoIP, IP, Transmission, Operations Management, Circuit Testing, Circuit Analysis, Circuit Design, Voice Switching, Frame Relay, ATM networks, Sales Engineering, Remote Testing, Computer Network..., Ethernet, Managed Services, Telephony, Security, Networking, Management, Troubleshooting, Switches
Education
North Carolina State University 1997 — 1999
CenturyLink February 2014 - Present
CenturyLink March 2011 - February 2014
Embarq January 2007 - March 2011
Advanced Call Center Technologies July 2002 - January 2007
Fingerhut Companies April 1996 - May 2002
Skills
Cisco Technologies, Cisco VoIP, Cisco Call Manager, Cisco UCS, Cisco Routing &..., Cisco Routers, Cisco Wireless, Cisco IOS, Cisco Certified, VoIP, MPLS, Ethernet, Windows Server, Avaya IP Telephony, Networking, Servers, Switches, WAN, Routers, Network Design, Avaya, Routing, Unified Communications, IP, Telephony, SIP, VPN, Troubleshooting, Avaya Technologies
Education
Northeast State Community College 1991 — 1994
Associate of Arts and Sciences (A.A.S.), Instrumentation Engineering Technology
Northeast State Community College 1991 — 1994
Associate of Arts and Sciences (A.A.S.), Computer Engineering Technology
Vance County Schools October 2003 - Present
Boys and Girls Clubs of America September 2007 - August 2008
Embarq 2001 - 2003
Skills
Microsoft word and..., Tutoring, Call Center, Telecommunications, Customer Service, Software Documentation, Microsoft Office, Customer Satisfaction, Microsoft Excel, Team Leadership, Process Improvement, Microsoft Word, Customer Experience, Visio, Vendor Management, Marketing, Call Centers
Education
Miller Motte College 2009 — 2009
Medical Assisting
Vance Granville Community College 2000 — 2000
Cosmetology/Cosmetologist, General
North Carolina State University 1995 — 1998
n/a, English (Concentration in Reading, Writing and Rhetoric)
Cass County Giving Circle September 2009 - Present
American Cancer Society October 2007 - Present
Kansas City Hospice & Palliative Care October 2008 - December 2010
EMBARQ May 2006 - March 2007
SPRINT CORPORATION November 1997 - May 2006
SONNENSCHEIN NATH & ROSENTHAL January 1996 - October 1997
Bryan Cave LLP July 1995 - December 1995
SMITH, GILL, FISHER & BUTTS July 1986 - July 1995
DAVID E. MARTIN, Attorney at Law March 1982 - July 1986
Deems Farm Equipment August 1979 - March 1982
Skills
Event Planning, Administrative..., Project Management
Education
Rockhurst University 1983 — 1985
Paralegal Certificate, Law
Longview Community College 1981 — 1982
Secretarial Science
Cass County Area Vocational-Technical School 1979 — 1980
Vocational Business
MPM Communications, LLC January 2015 - Present
CenturyLink February 2009 - October 2009
EMBARQ January 2001 - February 2009
EMBARQ December 1996 - January 2001
Skills
Customer Satisfaction, Customer Service, Project Coordination, Federal Grant Management, Team Facilitation, Training Facilitation, Development & delivery..., Office Management, Office Administration, Goal Oriented, Microsoft Excel, Microsoft Word, PowerPoint, Event Management, Event Planning, Corporate Events, Coordinating Events, Expenses, Travel Management, Sales Operations, Incentive Programs, Operating Budgets, Web Video, Celebrations, Sales Promotion, Problem Solving, Administrative..., Headcount, Job Coaching, Maintaining A Positive..., Maintaining..., Team Building, Time Management, Data Entry, Leadership, Budgets, Human Resources
Education
University of Maryland University College 2013 — 2014
Bachelor of Science (BS) in December 2014, Accounting, Minor in Business Administration
Northeast State Community College 2010 — 2012
Associate of Applied Science, Business Management, Small Business Management, 4.0
LTD January 2007 - Present
Century Link 2001 - Present
Embarq July 1997 - Present
LTD July 1997 - Present
Sprint/EMBARQ/CenturyLink July 1997 - Present
Sprint/EMBARQ/CenturyLink July 1997 - Present
Sprint/EMBARQ/CenturyLink July 1997 - Present
Sprint/EMBARQ/CenturyLink July 1997 - Present
SPRINT/EMBARQ/CenturyLink January 1997 - Present
TSS/ TSA January 2001 - January 2003
Education
National American University 1997 — 2000
BSCIS, Computer Information Systems
Tri-County Industries September 2013 - Present
NC Wesleyan College August 2010 - Present
EMBARQ February 2006 - December 2009
Sprint December 2001 - February 2006
Sprint October 1998 - December 2001
SPRINT January 1994 - October 1998
SPRINT / CAROLINA TELEPHONE CO October 1990 - January 1994
Skills
Access, Telephony, Excel, Outlook, PowerPoint
Education
North Carolina Wesleyan College 1991 — 1999
BS, Computer Information Systems
Oracle June 2011 - Present
USC, Information Science Institute June 2008 - August 2008
Embarq June 2007 - January 2008
Skills
C++, Verilog, Zsh, Tcsh, Perl, Embedded Systems, Computer Assembly
Education
University of Southern California 2009 — 2011
Master of Science (M.S.), Electrical Engineering, 3.89
North Carolina State University 2007 — 2008
Bachelor of Science (B.S.), Computer Engineering
North Carolina State University 2002 — 2006
Bachelor of Science (B.S.), Electrical Engineering
Philadelphia Freedom Valley YMCA July 2011 - Present
H&R Block January 2011 - April 2011
Florida Hospital Waterman August 2010 - January 2011
C.R.O.S.S., Inc January 2010 - May 2010
Harrisburg Area YMCA August 2009 - April 2010
Walgreens February 2008 - December 2008
EMBARQ June 2006 - June 2007
Rocky Run YMCA January 2001 - January 2006
Manpower, Inc January 2001 - January 2006
Rocky Run YMCA January 1992 - January 2001
Education
Messiah College 1973 — 1977
B.S., ACCOUNTING
DB IVHarrisburg Area Community CollegeDC CircuitsDelaware County Community College
Sheraton Imperial Hotel and Convention Center December 2010 - Present
Sheraton Imperial Hotel and Convention Center August 2009 - December 2010
Embarq January 2003 - September 2009
Skills
Customer Service, Account Reconciliation, Microsoft Office, Sales, Cross-functional Team..., Event Management, Budgets, Microsoft Word, Microsoft Excel, Outlook, Management, PowerPoint, Training, Hospitality, Leadership, Marketing, Public Relations, Public Speaking
Education
New York University
Associate Applied Sciences, Business Administration
Central Commercial High School 1971 — 1974
diploma, business
CenturyLink (formerly Embarq) May 2010 - Present
Progress Energy September 2009 - May 2010
Embarq August 2002 - June 2009
Skills
Telecommunications, Vendor Management, Project Management, Team Building, Microsoft Office, Microsoft Excel, Troubleshooting, Strategic Planning, Sales
Education
North Carolina Wesleyan College 2002 — 2004
Bachelor's degree, Business Administration
Franklinton High School 1982 — 1985
Diploma
Edgecombe County Public Schools TeacherSeoul Global High School2008 - 2009
PG County Public Schools 2007 - 2008
Embarq 2006 - 2006
Skills
Editing, Public Speaking, Event Planning, Training, Project Management, Classroom Management, Coaching, Research, Curriculum Design, PowerPoint, Leadership, Curriculum Development, Microsoft Office, Microsoft Word, Fundraising
Education
TUI University
M.B.A.
North Carolina State University
B.S., Science Education
Self-employed 2010 - Present
EMBARQ March 2000 - July 2010
Concord Baptist Church 2008 - 2010
Missouri Capitol Police 1998 - 2000
Education
Longview Community College 1988 — 1990
general studies
CenturyLink December 2013 - Present
CenturyLink May 2011 - December 2013
CenturyLink February 2009 - December 2013
Elite Care March 2012 - June 2012
CenturyLink February 2009 - May 2011
Department of Commerce - US Census Bureau April 2010 - June 2010
Interim Advanced Technical Support – Centurylink April 2007 - February 2009
Embarq September 2006 - April 2007
Interim Developmental Trainer – Centurylink September 2006 - April 2007
Sprint March 2002 - September 2006
Skills
Leadership, Root Cause Analysis, Training, Teaching, Youth Mentoring, Customer Service, Public Speaking, Budgets, Management, Market Research, Microsoft Office, Microsoft Excel, Fundraising, Windows, Microsoft Word, PowerPoint, English, Photoshop, Bilingual Communications, Non-profit Volunteering, Non-profit Leadership, Call Centers, Quality Assurance, Retail Management, Retail Sales, Security Installation, Audio/Video Installation, Nonprofits, Leadership Development, Team Building
Education
New Jersey City University 1987 — 1993
Bachelor of Science, Business Administration
Dickinson High School 1983 — 1987
High School, College Preperation