EMBARQ/CenturyLink Company
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EMBARQ/CenturyLink Employees
MRL Networks July 2014 - Present
CenturyLink February 2011 - July 2014
Embarq/CenturyLink September 1993 - February 2011
CenturyLink February 1993 - September 1993
Carolina Telephone and Telegraph Company LLC February 1989 - February 1993
Skills
Selling, Unified Communications, Cloud Computing, Managed Services, MPLS, VoIP, Solution Selling, Wireless, IP, Direct Sales, Call Centers, Account Management, Ethernet, Telephony, Salesforce.com, LAN-WAN, Cisco Routers, Cisco Call Manager, Cisco ASA, Adtran, Polycom Video..., Visio, Telecommunications
Education
Barton College 1982 — 1986
Bachelor's degree, Business Administration and Management, General
Dell Force10 Networks June 2012 - Present
AT&T Global Services December 2011 - June 2012
Brocade September 2010 - December 2011
Embarq/CenturyLink June 2003 - September 2010
Scholastic Book Fairs 2001 - 2003
Skills
Cisco Technologies, Frame Relay, Switches, MPLS, BGP, Routers, Ethernet, Computer Network..., Networking, Juniper, Routing, LAN-WAN
Education
Seminole State College of Florida 2002 — 2007
Associates, Computer Networking - Cisco
Maxor National Pharmacy Services, LLC July 2015 - Present
MedTrak Services July 2010 - July 2015
EMBARQ/CenturyLink May 2006 - September 2009
Sprint September 2004 - May 2006
Sprint May 2002 - September 2004
Bernstein-Rein Advertising 1999 - 2001
Smith Advertising 1997 - 1999
Skills
Customer Service, Account Management, Sales, Strategic Planning, Market Research, Sales Management, Strategy, CRM, Integrated Marketing, Manage Client..., Marketing, Product Marketing, Salesforce.com, Management, Leadership
Education
Baylor University 1993 — 1997
BBA, Business-Communications
Triumph Foods LLC June 2012 - Present
Deffenbaugh Industries June 2009 - May 2012
EMBARQ/CenturyLink May 2006 - December 2009
Sprint October 1991 - May 2006
Skills
Talent Management, Employee Relations, Onboarding, Performance Management, Talent Acquisition, Succession Planning, Applicant Tracking..., Organizational..., Labor Relations, Human Resources, Workforce Planning, Deferred Compensation, Recruiting, Leadership Development, Program Management, Training, Employee Benefits, Hiring, Process Improvement, Leadership, Management, New Hire Orientations, Team Leadership, Strategic Planning, Strategy, Change Management
Education
The University of Kansas 1981 — 1986
Bachelors Degree, Communications, and Human Resources
Teleperformance September 2013 - Present
Teleperformance, USA January 2013 - September 2013
UnitedHealth Group February 2010 - July 2012
Toys R Us October 2009 - August 2010
Best Buy November 2009 - January 2010
AT&T Mobility December 2007 - March 2009
Embarq/CenturyLink October 2007 - March 2009
Sprint/Xtreme Mobile February 2007 - September 2007
WJHL-TV December 1998 - June 2007
Skills
Microsoft Office, Social Media, Sales, Public Relations, Event Planning, Management, Call Centers, Video Editing, Final Cut Pro, Creative Writing, Copywriting, Social Networking, Advertising, Social Media Marketing
Education
East Tennessee State University 1996 — 2002
Bachelor of Science, Mass Communications
University of Tennessee-Knoxville 1995 — 1996
UPS Freight August 2014 - Present
Macy's March 2012 - August 2013
ProStaff Search LLC 2011 - 2012
My FreightWorld September 2011 - November 2011
Internal Revenue Service January 2011 - August 2011
Embarq/CenturyLink May 2006 - September 2009
Sprint March 2006 - April 2006
MultiServices 2006 - 2006
Sprint December 2004 - March 2005
Sprint September 2000 - March 2003
Skills
Budgets, Invoicing, Human Resources, Accounts Receivable, PeopleSoft, Management, Customer Service, Outlook, Accounts Payable, Payroll, PowerPoint, Time Management, Sales, Teamwork, Accounting, Strategic Planning, Microsoft Office, Microsoft Excel, Access, Call Centers, Employee Relations
Education
Johnson County Community College 2008 — 2008
Re-fresher course, Office suites, PowerPoint, Excel
Lawson High School
High School Diploma, General Studies
Seeking New Opportunity; available for consulting engagement 2010 - Present
Embarq/CenturyLink 2005 - 2010
Sprint 2004 - 2005
Sprint 2000 - 2003
Sprint 1996 - 2000
Sprint 1990 - 1995
United Telephone/Sprint 1990 - 1990
Skills
Telecommunications, Vendor Management, Program Management, Cross-functional Team..., Wireless, Product Management, Marketing, Project Management, Strategy, Team Building, Leadership, Team Management, Analysis, Sales, Project Planning, Management, Competitive Analysis, Call Centers, Process Improvement, VoIP, Product Marketing
Education
East Carolina University - College of Business
MBA, Quantitative Analysis
University of North Carolina at Chapel Hill
BS, Business
CenturyLink June 2000 - Present
Killion Communication Consultants For CenturyLink July 2011 - May 2012
Technology Resource Services, Inc for CenturyLink September 2010 - July 2011
Kforce Inc. for CenturyLink April 2010 - September 2010
Embarq/CenturyLink January 2005 - November 2009
Sprint/Embarq July 2004 - January 2005
Sprint July 2001 - July 2004
Sprint January 1999 - January 2001
Sprint January 1997 - January 1999
Skills
Leadership, Testing, Telecommunications, Software Documentation, Troubleshooting, Process Improvement, Cross-functional Team..., System Administration, PMP, Networking, Management, Project Planning
Education
Avila University 2004 — 2007
BS, Business Management
Level 3 Communications September 2014 - Present
tw telecom April 2012 - Present
EMBARQ/CenturyLink November 2006 - April 2012
Sprint/Embarq 1992 - 2006
Skills
Telecommunications, Call Centers, Managed Services, MPLS, Ethernet, Account Management, Salesforce.com, Project Management, Customer Retention, Customer Experience, Team Building, B2B, IP, Unified Communications, VoIP, Wireless
Education
Seminole Community College 1987 — 1989
Associate of Arts (AA), Business Administration and Management, General
Boston Retail Partners August 2015 - Present
Oracle April 2014 - June 2015
Safeguard Properties October 2012 - April 2014
Safeguard Properties May 2012 - October 2012
Sherwin Williams March 2011 - March 2012
Embarq/CenturyLink September 2006 - March 2011
Sprint April 2000 - September 2006
Sprint January 1998 - April 2000
Skills
Management, Project Planning, PMO, Customer Relations, Project Portfolio..., Software Project..., Process Improvement, Project Implementation, Mentoring Of Staff, Problem Solving, Quality Assurance, Application Lifecycle..., Testing, User Acceptance Testing, Vendor Management, Quality Center, Agile Methodologies, Visio, Software Documentation, Test Planning, System Testing, Telecommunications, Business Analysis, Requirements Analysis, Software Quality..., Call Centers, Requirements Gathering, Integration, Defect Tracking, Test Management, Training, Change Management, SharePoint, Call Center, Team Building, Customer Service, Business Requirements, Business Process, Systems Analysis, Release Management, Business Process..., PMP, Web Applications, Event Planning, Staff Training, Software Training, Documentation, Waterfall, Test Estimation, Event Management
Education
University of Phoenix 2001 — 2011
B.S, Business/Marketing
Arizona State University 1995 — 1996
Attended, Liberal Arts
Embarq/CenturyLink 2004 - 2015
Sprint/Embarq 2002 - 2004
Sprint 2000 - 2002
Skills
Telecommunications, SAP, PeopleSoft, Great Organizer, Entrepreneurship, Invoicing, Circuit Design, Teamwork, Reliability, Forecasting, Employee Training, Microsoft Office, Microsoft Word, Microsoft Excel, PowerPoint, PACS, Troubleshooting, Project Management, Project Planning, Provisioning, Ethernet, Service Delivery, DC Power, Outside Plant
Education
North Carolina Agricultural and Technical State University 1995 — 1999
Bachelor of Science (BS), Electronics and Computer Technology
PGI - Premiere Global Services April 2013 - Present
Apria Healthcare February 2011 - April 2013
EmbarqCenturyLink November 2006 - October 2010
Federated Rural Electric Insurance May 2004 - November 2006
Skills
Excel, Word, PeopleSoft, Accounts Payable, Microsoft Excel, Accounting, Account Reconciliation, Spreadsheets
Education
Fort Hays State University 1986 — 1990
Bachelor of Business Administration, Business Management
CyrusOne August 2012 - Present
Hewlett-Packard February 2011 - August 2012
inContact July 2010 - February 2011
Oracle October 2009 - July 2010
Embarq/CenturyLink March 2008 - October 2009
EMBARQ May 2004 - March 2009
Sprint January 1998 - January 2002
Premier Packaging January 1995 - January 1998
Skills
Consulting, Account Management, Advertising, Business Development, Business Intelligence, Business Strategy, Customer Satisfaction, Cross-functional Team..., Data Center, Direct Sales, Enterprise Software, Finance, Go-to-market Strategy, Integration, Lead Generation, Leadership, Managed Services, Management, Product Management, Product Marketing, CRM, Call Centers, Channel Partners, Cloud Computing, Competitive Analysis, Contract Negotiation, Customer Service, Professional Services, New Business Development, Program Management, Project Planning, Project Portfolio..., Sales, SaaS, Sales Management, Sales Operations, Sales Process, Salesforce.com, Solution Selling, Strategic Partnerships, Strategic Planning, Telecommunications, Strategy, Unified Communications, Vendor Management, VoIP, Wireless
Education
Emporia State University
BFA, Communication
Viewpath November 2014 - Present
CenturyLink Technology Solutions March 2010 - March 2013
Embarq/CenturyLink March 2006 - February 2010
Sprint North Supply November 2002 - February 2006
Sprint March 2001 - October 2002
Sprint May 1999 - February 2001
Skills
Vendor Management, Project Management, Business Analysis, Cross-functional Team..., Applicant Tracking..., System Administration, Project Implementation, Software Project..., Project Coordination, Process Engineering, Visio, Process Improvement, Performance Management..., Change Management, Telecommunications, Human Resources, CRM, User Acceptance Testing, System Testing, Mergers & Acquisitions, Business Process..., Technology Evaluation, Compliance, Software Development, Talent Management, HRIS, SaaS, Taleo, BrassRing, Business Technology..., Contract Negotiation, Program Implementation, MS Project, System Migration, Document Management, Enterprise Software, Requirements Analysis, Process Flow..., User Documentation, Governance, Data Migration, Data Mapping, Performance Management, Business Intelligence, Acquisition Integration, Troubleshooting, Knowledge Management, Training, IVR, Integration
Education
Pittsburg State University
Embarq/CenturyLink 2007 - Present
Embarq 2006 - 2007
Sprint 1999 - 2006
AT&T 1981 - 1999
Skills
Vendor Management, Telecommunications, Process Improvement, Visio, Program Management, Business Analysis, SDLC, Requirements Analysis, PMO, Business Process..., Cross-functional Team..., Call Center, Integration, PMP, Software Documentation, Disaster Recovery, Management
Education
The University of Kansas
BS, Business Management
CenturyLink March 2011 - Present
Embarq/CenturyLink January 2005 - March 2011
Sprint January 2002 - November 2005
Sprint December 1999 - January 2002
Skills
Cross-functional Team..., Vendor Management, SDLC, Analysis, Wireless, Program Management, Microsoft Project, Software Documentation, Software Project..., Troubleshooting, Integration
Education
Avila University 2002 — 2004
Masters, Marketing
Kansas State University 1995 — 1999
Bachelor's, Marketing
Kansas State University 1995 — 1999
Bachelor of Science, Marketing and International Business
Medicwest Ambulance October 2011 - Present
EMSC December 2007 - November 2011
American Medical Response December 2007 - July 2011
EmCare, Inc. December 2007 - July 2011
Emergency Medical Services Corporation 2007 - July 2011
MedicWest Ambulance 2007 - July 2011
Embarq October 2005 - April 2007
Embarq/CenturyLink 2005 - 2007
Sprint 1989 - 2006
Skills
Change Management, Leadership Development, Talent Management, Organizational..., Onboarding, Team Building, Executive Coaching, Process Improvement, Human Resources, Performance Improvement, Coaching, Healthcare, Public Speaking, Performance Management, Strategic Planning, Recruiting, Training, Employee Relations, Organizational..., Program Management, Workshop Facilitation, Leadership, Employee Engagement, Policy, Workforce Planning, Employee Training, HRIS, Employee Benefits, Succession Planning
Education
University of Arizona
Embarq/CenturyLink May 2006 - October 2009
Lees Summit Baseball Association 2004 - 2008
Sprint Nextel 1980 - 2006
Skills
Telecommunications, Vendor Management, PMP, Program Management, Requirements Analysis, Leadership, Management, Requirements Gathering, Project Management, Software Development, Team Building, Integration, Strategy, SDLC, Process Improvement, Visio, PMO, Business Process..., Business Analysis, Cross-functional Team...
Education
Ottawa University 1980 — 2002
Business Administration
University of Missouri-Kansas City 1970 — 1971
Pysical Education
Colorado State University-Pueblo 1969 — 1970
Physical Education
Sprint May 2015 - Present
Optus, Inc. January 2015 - April 2015
CenturyLink May 2011 - July 2014
Embarq/CenturyLink January 2005 - April 2011
Sprint January 2003 - January 2005
Carolina Telephone January 1990 - January 2003
Skills
Telecommunications, Cloud Computing, MPLS, Ethernet, Professional Services, Enterprise Software, Sales Management, Management, Sales, Project Management, VoIP, Managed Services, Unified Communications, Solution Selling, Wireless, IP, Telephony, Co-location, Sales Operations, Account Management, Direct Sales, Data Center, SIP, T1, SIP Trunking, Call Centers, Metro Ethernet
Education
North Carolina State University 1974 — 1978
Electrical Engineering
North Carolina State University 1974 — 1978
Electrical and Electronics Engineering
CenturyLink September 2011 - October 2014
Embarq/CenturyLink July 2009 - July 2011
EMBARQ July 2007 - July 2009
Sprint May 2002 - April 2007
Sprint January 2000 - January 2002
OSP-CSO May 1997 - June 2000
Sprint January 1996 - January 1997
Skills
Call Centers, Telecommunications, Management, Budgets, Human Resources, VoIP, Analysis, Contract Negotiation, Sales, Customer Service, Managed Services, Customer Retention, Marketing, Change Management, Coaching, Microsoft Excel, Performance Management, Hiring, Team Building, Strategic Planning, Vendor Management
Education
Ashland University 2002 — 2004
MBA, Specialization in Human Resources
Ashland University 2002 — 2004
BSBA, Marketing Management
Woodson Partners, LLC November 2009 - February 2012
Woodson Partners, LLC November 2009 - February 2012
EMBARQ/CenturyLink December 2005 - November 2009
Sprint / Embarq / CenturyLink May 1994 - October 2009
Sprint / Embarq / CenturyLink January 1994 - January 2009
Sprint January 1994 - January 2005
Sprint January 1989 - March 2002
U.S. Amada, Ltd. May 1973 - 1980
Skills
Management, Marketing, Training, Leadership, Sales, Human Resources, Strategy, Time Management, Advertising, Budgets, Office Management, Sales Management, Newsletters, Proposal Writing, PowerPoint, Invoicing, Microsoft Word, Contract Management, Testing, Logistics
Education
University of Northern Colorado 1968 — 1970
Apex Systems, Inc. March 2011 - May 2014
Embarq/CenturyLink June 1977 - November 2008
Skills
Telecommunications, WAN, Training, Program Management, Cabling, MPLS, Process Improvement, Project Management, Team Leadership, Call Center, Vendor Management, System Deployment, Workforce Management, Integration, Customer Experience, Management, VoIP, Routers, Troubleshooting, Data Center, Ethernet, Switches, Business Intelligence, T1, Telephony, Customer Satisfaction, Customer Retention, LAN-WAN, Computer Network..., Network Engineering, Engineering, Wireless, Managed Services, Product Management, Network Design
Education
University of Phoenix 2002 — 2004
Bachelor of Science, Business Administration
College of Southern Nevada
Associate Legal Assistant