Fairmont Raffles Hotels International
Industry: Hotel company
DescriptionFRHI Hotels & Resorts is a Toronto, Ontario, Canada based hotel management company owned by AccorHotels. FRHI is the parent company that manages three brands of hotels including Fairmont, Raffles, and Swissôtel. These hotel chains together include over 100 hotels and resorts in 30 countries worldwide. Parent organization: AccorHotels Number of employees: 42,000 (2013) Headquarters: Toronto, Canada Founded: 2006 Number of locations: 105 Subsidiaries: Fairmont Hotels and Resorts, Swissôtel, Raffles Hotels & Resorts, FHR GDM Hotel Management Company LLC
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Fairmont Raffles Hotels International Employees
JP Consulting May 2010 - Present
Delta Hotels and Resorts September 2009 - January 2010
Fairmont Raffles Hotels International December 2007 - March 2009
HVS International November 2006 - December 2007
Fairmont Hotels and Resorts October 2004 - July 2005
AMEC January 2004 - October 2004
Fairmont Hotels and Resorts June 1994 - April 2003
Skills
Forecasting, Budgeting, Financial Analysis, Hotels, Strategic Planning, Asset Managment, Operations Accounting, Feasibility Studies, Balance Sheet, Internal Audit, Budgets, Asset Management, Financial Modeling, Finance, Management, Accounting, Analysis
Education
University of Ottawa 2005 — 2006
MBA, Management
Université Laval 1989 — 1993
B.Sc., Physiology
Fairmont Raffles Hotels International February 2011 - Present
Skills
Revenue Management, Hospitality Management, Hospitality Industry, Revenue Analysis, Negotiation, Yield Management, Inventory Management, Hotels, Resorts, Hospitality, Hotel Management, Budgets, Food & Beverage, Rooms Division, Forecasting, Property Management..., Pre-opening, Leisure, Management, Opening Hotels, Hotel Booking, Front Office, Revenue Forecasting, OnQ, Micros, Lodging, Tourism, Opera, Banquets, MICROS
Education
Cornell University
Bachelors of Science, Hotel Administration
St. George's
Vancouver Community College
Associate, Hospitality Management
Fairmont Raffles Hotels International January 2000 - Present
Skills
Active Directory, Windows Server, Servers, Disaster Recovery, Windows, Change Management, Security, E-commerce, Windows 7, Hyper-V, Architecture, IIS, DNS, Operating Systems, Network Security, Firewalls, Group Policy, High Availability, Microsoft Technologies
Education
Memorial University of Newfoundland 1990 — 1995
Engineering
Mill Creek Records January 2014 - Present
Downwrite October 2013 - Present
Fairmont Raffles Hotels International June 2013 - Present
Modus Aurora December 2011 - Present
The Windish Agency June 2013 - September 2013
John Q. Hammons Hotels & Resorts December 2012 - May 2013
StuRecords January 2012 - May 2013
John Q. Hammons Hotels & Resorts March 2010 - May 2013
Parke Hotel and Conference Center March 2009 - March 2010
S&K Menswear March 2008 - March 2009
Skills
Music, Hotels, Event Planning, Event Management, Social Networking, Social Media Marketing, Customer Service, Hospitality, Music Industry, Entrepreneurship, Social Media, Time Management, Food & Beverage, Customer Satisfaction, Events Coordination, Leadership, Marketing, Apple OS, Microsoft Office, Concerts, Facebook, Hospitality Industry
Education
Illinois State University 2009 — 2013
Bachelor of Science (B.S.), Music Business
Normal Community High School 2005 — 2009
Ardagh Financial November 2013 - Present
eHealth Ontario 2009 - September 2012
eHealth Ontario (previously Smart Systems for Health Agency) 2008 - 2009
Fairmont Raffles Hotels International 2003 - 2008
Fairmont Hotels and Resorts 1999 - 2003
Canadian Pacific Limited 1997 - 1998
Canadian Pacific Limited 1994 - 1997
Cegep John Abbott College 1994 - 1994
Skills
Business Analysis, BMC Remedy, Change Management, Incident Management, Data Analysis, Executive Reporting, Help Desk Support, Performance Reporting, ITIL, IT Operations, Production Support, Requirements Analysis, Service Management, Service Reporting, System Administration, System Testing, Technical Support, Management
Education
CEGEP - John Abbott College 1992 — 1993
Technical Support Program Attestation - A.E.C. 901.91
Dana Design 1992 - Present
Canrock Solutions Inc. 2012 - 2012
Futurestate IT 2011 - 2012
Symphony Interactive 2011 - 2011
B+H Architects 2011 - 2011
Delta Hotels 2009 - 2009
Soroc Technology 2009 - 2009
Smartbride Boutique 2009 - 2009
Tammy Ghajar, Sales Representative 2009 - 2009
Fairmont Raffles Hotels International 2003 - 2009
Skills
Art Direction, Graphic Design, User Interface Design, Creative Direction, Layout, Brand Development, Corporate Identity, Brochures, Graphics, Posters, Advertising, Interaction Design, Web Design, Concept Development, Illustration, Illustrator, InDesign, Corporate Branding, Art, Typography
Education
Alberta College of Art + Design 1987 — 1992
Bachelor of Design, Visual Communications
The University of Dundee 1991 — 1992
Mobility/Exchange Program, Illustration Department
Fairmont Raffles Hotels International March 2004 - Present
Skills
Hotel Management, Hotels
Education
George Brown College
FRHI Hotels & Resorts January 2010 - Present
Fairmont Raffles Hotels International November 2008 - December 2009
Raffles Hotels & Resorts April 2008 - November 2008
Raffles Hotels & Resorts July 2006 - March 2008
Raffles International Limited (Raffles & Swissotel) July 2005 - June 2006
Raffles International Limited (Raffles & Swissotel) June 2003 - June 2005
InterContinental Hotels Group Asia Pacific October 2000 - July 2002
Holiday Inn Park View Hotel, Singapore June 1999 - September 2000
Holiday Inn Park View Hotel, Singapore June 1998 - June 1999
Rotterdam School of Management, Erasmus University, Rotterdam April 1997 - September 1997
Skills
Revenue Management, E-commerce, Online Marketing, Web Analytics, Campaign Management, Hospitality, Hotels, Hotel Management, Hospitality Industry, Competitive Analysis, SEM, Tourism, Hospitality Management, Digital Marketing, Marketing Strategy, Yield Management, Social Media Marketing, Google Analytics, Luxury, Analytics, SEO, Marketing Management, Strategic Partnerships, PPC, Pricing Strategy, Loyalty Programs, Online Advertising, Integrated Marketing, Marketing Research, Online Sales, Organic Search, Mobile Marketing, Revenue Analysis, Social Media, Data Mining, Distribution Analysis
Education
Northwestern University - Kellogg School of Management 2009 — 2012
Kellogg Executive Scholar, Marketing & Sales Management
Cornell University’s School of Hotel Administration through eCornell 2007 — 2007
Certificate in Hotel Revenue Management, Hotel Revenue Management
Rotterdam School of Management, Erasmus University 1996 — 1997
Masters in Business Administration (MBA), International Student Exchange Program
Asian Institute of Management 1995 — 1997
Masters in Business Administration (MBA), Business Strategy
Institute of Hotel Management, Mumbai, India 1991 — 1992
Post Graduate Diploma in Hotel Administration, Hotel Administration
Institute of Hotel Management, Mumbai, India 1988 — 1991
Diploma in Hotel Management, Hotel Management
School of Social Sciences, University of Bhopal 1986 — 1988
Bachelor of Arts, Economics
Central School, Bhopal, India 1984 — 1986
Sardar Patel School, New Delhi, India 1982 — 1984
Scindia School, Gwalior, India 1980 — 1982
Crescent Petroleum Company April 2013 - Present
www.WebWeHost.com January 2006 - Present
Fairmont Raffles Hotels International September 2012 - December 2012
ProServeIT November 2010 - September 2012
Stock House May 2008 - February 2010
Credit Valley Hospital October 2006 - May 2008
TMC-Yellow Pages Group May 2004 - October 2006
General Exhibition Co November 1999 - March 2004
National Marine Services May 1998 - November 1999
FutureSoft, AD February 1997 - May 1998
Skills
Windows Server, VMware, Citrix, Networking, NetApp, Hyper-V, Microsoft Exchange, Active Directory, SAN, BladeCenter, Server Administration, iSCSI, Fibre Channel, Storage Area Networks, VMware ESX, VMware Infrastructure, VCP5, Brocade, Servers, Disaster Recovery, VPN, DNS, Windows 7, TCP/IP, Switches, IIS, System Administration, Microsoft SQL Server, Cluster, Storage, Unix
Education
Al-Mansour University College 1988 — 1993
B.Sc., Computer Science
Baghdad College
high school
المنصور التأسيسية Mansour Taseesia
المنصور التأسيسية Mansour Taseesia
FRHI Hotels & Resorts February 2014 - Present
Toronto area July 2013 - Present
Fairmont Raffles Hotels International June 2010 - June 2013
Fairmont Raffles Hotels International June 2006 - September 2010
Fairmont Hotels and Resorts April 2005 - June 2006
Production Data Corporation July 2001 - April 2005
CDI College March 2001 - April 2001
Skills
Tourism, Revenue Analysis, Hotels, Hospitality, Hospitality Industry, Hospitality Management, Hotel Management, Leisure, Corporate Events, Customer Service, Negotiation, Front Office, Meeting Planning, E-commerce, Public Relations, Catering, Resorts, Restaurants, Food & Beverage, Customer Retention, Training Delivery, Marketing Strategy
Education
Cornell University
York University - Schulich School of Business 2008 — 2009
CDI College of Business & Technology 2000 — 2001
Osmania University
B.Comm
Institute of Hotel Management, Catering Technology & Applied Nutrition 1982 — 1985
FRHI Hotels & Resorts July 2010 - Present
Fairmont Raffles Hotels International April 2007 - July 2010
Fairmont Hotels & Resorts 2007 - 2009
Trump International Hotel & Tower, Toronto 2003 - 2007
Watts Communications June 2000 - June 2003
Skills
Marketing, CRM, Integrated Marketing, Real Estate, Project Planning, Residential Homes, Luxury, Marketing Communications, Marketing Strategy, Brand Development, Brand Management, Strategic Planning, Marketing Management
Education
Northwestern University - Kellogg School of Management 2014 — 2014
Kellogg on Branding: Creating, Building and Rejuvenating Your Brand
Humber College 1989 — 1991
Media and Advertising, Media and Advertising Sales, 3-Time President's Letter Recipient for Top Academic Standing
York University 1985 — 1989
Bachelor's degree, Mass Communications and Political Science
Fairmont Raffles Hotels International July 2011 - Present
Fairmont Raffles Hotels International April 2009 - July 2011
Fairmont Hotels & Resorts December 2006 - April 2009
Skills
Hotels, Hospitality, Campaign Management
Education
Dalhousie University 2002 — 2006
Bachelor of Commerce, Business Management
Fairmont Raffles Hotels International November 2011 - Present
Ernst & Young 2007 - November 2011
Ernst & Young 2005 - 2007
Ernst & Young 1998 - 2005
Education
Illinois Board of Examiners
Certified Public Accountant
Institute of Chartered Accountants of Ontario
Chartered Accountant
University of Waterloo 1997 — 1998
Master of Accounting, Accounting
University of Guelph 1992 — 1996
Bachelor of Commerce, Hotel and Food Administration
LoyaltyOne April 2015 - Present
LoyaltyOne September 2013 - Present
Fairmont Raffles Hotels International July 2012 - September 2013
The Richard Ivey School of Business May 2011 - May 2012
Theatre Western April 2010 - April 2011
Skills
Event Planning, Social Media, Marketing Communications, Marketing, Public Speaking, Event Management, Market Research, Marketing Strategy, Strategic Communications, Digital Marketing, Audience Segmentation, Marketing Analytics, Google Analytics, Email Marketing, ExactTarget, Responsys Interact, Microsoft Excel, PowerPoint, Campaign Management, Maximizer, Training, Research
Education
Cornell University 2013 — 2013
Certificate, Marketing Strategy for Business Leaders
Richard Ivey School of Business 2009 — 2011
Honours Business Administration
The University of Western Ontario 2007 — 2011
Certificate in Business French
Branksome Hall
Hydro-Québec June 2014 - January 2015
Metro Richelieu Inc 2012 - January 2014
Cellfish Media April 2012 - June 2012
CGI October 2010 - April 2012
Fairmont Raffles Hotels International August 2007 - October 2010
Fairmont Raffles Hotels International March 2005 - July 2007
Videotron January 2004 - July 2004
Skills
VMware Infrastructure, DNS, Active Directory, Windows Server, Hyper-V, Virtualization, DHCP, Infrastructure, Servers, Group Policy, Windows Server 2008, Windows Server 2003, Server Virtualisation, Application..., Virtualization Solutions, vSphere, 2008 R2, Win 2003, App-V, SQL 2008/2005/2000, Zenworks, Windows 7, CA Clarity, IIS, Quality Assurance, Translation, Data Center, Performance Testing, Test Automation, System Deployment, Software Deployment, Network Deployment, Executive Management, Operations Management, Project Coordination, Team-oriented, Polyglot
Education
Université Laval / Laval University 2008 — 2011
obtaining organisation management certificate, Business Administration and Management, General
CDI college 2002 — 2004
AEC, Network and System Administration/Administrator
FRHI Hotels & Resorts April 2015 - Present
FRHI Hotels & Resorts July 2013 - April 2015
Fairmont Raffles Hotels International June 2011 - July 2013
Fairmont Raffles Hotels International June 2010 - June 2011
City of Toronto May 2008 - August 2008
Mosaic Sales Solutions May 2007 - August 2007
Skills
Marketing Communications, Campaign Management, Integrated Marketing, Social Media Marketing, Brand Awareness, Email Marketing, Digital Marketing, Brand Management, Online Advertising, Google Analytics, Relationship Marketing, Brand Development, Online Marketing, Marketing, Direct Marketing, Marketing Strategy, Digital Marketing..., Digital Direct Marketing, Web Analytics, Marketing Management, Management, Leadership, Hospitality, Time Management, Event Management, Social Media, Customer Service, Event Planning
Education
University of Toronto 2012 — 2013
Continuing Education, International Marketing
University of Guelph 2006 — 2010
Bachelor of Arts, Honours
Fairmont Raffles Hotels International May 2012 - October 2012
Fairmont Raffles Hotels International March 2010 - May 2012
Fairmont Raffles Hotels International 2007 - March 2010
Fairmont Hotels and Resorts 2004 - 2007
Fairmont Hotels and Resorts 2001 - 2004
Rogers Wireless 2000 - 2001
Skills
Deferred Compensation, Global Compensation, Incentives, Employee Engagement, Human Resources, Recruiting, Employee Benefits, Incentive Programs, HRIS, Hotels, Hospitality Industry, Organizational..., Compensation & Benefit, Employee Relations
Education
Sheridan College 2000 — 2000
Post-Grad Diploma, Human Resources
University of Guelph 1992 — 1996
Honours BA, French Language & Literature
Cadbridge Asset Management November 2012 - Present
Fairmont Raffles Hotels International October 2001 - October 2012
The Arcop Group September 1994 - September 2001
Brian Elsden Burrows, Architect October 1993 - August 1994
Antonio Di Miele, Architect May 1993 - September 1993
Brian Elsden Burrows, Architect December 1992 - April 1993
Skills
Hospitality Industry, Hospitality Management, Hotel Management, Restaurants, Food & Beverage
Education
McGill University 1987 — 1992
Bachelor of Architecture (BArch)
FRHI Hotels & Resorts April 2013 - Present
Fairmont Raffles Hotels International July 2008 - April 2013
Fairmont Hotels & Resorts 2005 - 2008
Delta Hotels May 1997 - January 2005
Skills
MICROS, Hyperion HFM, Hyperion Planning, Oracle HR, Opera, Varicent, Hotel Management, Opening Hotels, SAS, Informatica, Project Management, Project Planning, Strategic Planning, IT Business Strategy, Distribution, Reservations, Front Office
Education
Ryerson University 1995 — 1998
B. Comm, Hospitality and Tourism
Western University 1989 — 1992
Biology
JostCo Textiles International Inc. October 2008 - Present
Fairmont - Raffles Hotels International May 2003 - January 2008
Avendra LLC Canada January 2001 - May 2003
Canadian Pacific Hotels & Resorts December 1986 - December 2001
Skills
Restaurants, Sales Management, Sales, Hospitality Management, Textiles, Coaching, Procurement, Resorts, Management, Strategy, Hospitality, Hotels, Catering, Food, New Business Development, Customer Service, Pre-opening, Marketing, Food Service, Hotel Management, Revenue Analysis, Banquets, Leadership, Spa
Education
1969 — 1972
Delta Hotel and Resort Marriott Canada August 2009 - Present
Delta Hotels and Resorts February 2009 - August 2009
Fairmont Raffles Hotels International July 2007 - November 2008
Doubletree International Plaza Hotel May 1998 - June 2007
Sheraton Ottawa September 1995 - May 1998
Novotel Ottawa 1990 - 1995
Skills
Property transitions..., Forecasting, Budgets, Accounting, Hospitality, Hotels, Auditing, Management, Hospitality Industry, Training, Internal Audit, Account Reconciliation, Revenue Analysis, Cash Flow, Hospitality Management, Hotel Management, MICROS
Education
Algonquin College of Applied Arts and Technology 1987 — 1989
Hospitality Management
Athabasca University
Bach. of General Studies
Certified General Accountants of Ontario
Level 5/6, CGA
Fairmont Raffles Hotels International May 2013 - Present
Fairmont Heritage Place October 2010 - Present
Fairmont Heritage Place November 2008 - October 2010
Storied Places (an Intrawest Company) February 2006 - November 2008
Storied Places, Intrawest 2006 - 2007
Fairmont Hotels and Resorts 2002 - 2006
Fairmont Hotels and Resorts 2000 - 2003
Fairmont Royal York 2000 - 2003
Fairmont Hotels and Resorts 1999 - 2002
Fairmont Algonquin 1998 - 2000
Skills
Training, Hotels, Hospitality, Front Office, Management, Corporate Communications, Homeowner Association..., Department Budgeting, Staff Development, Staff Management, Employee Training, Customer Service, Hotel Management
Education
Camosun College 1996 — 1998
Hotel Restaruant Admin, Hospitality
UBC Okanagan 1991 — 1995
Bachelor of Arts, Sociology
Centre Shaw Centre October 2010 - Present
Fairmont Raffles Hotels International April 1993 - October 2010
Skills
Banquets, Fine Dining, Catering, Menu Development, Food & Beverage, Restaurants, Hospitality Management, Hospitality Industry, Hotels, Hospitality, Restaurant Management, Cooking, Resorts, Cuisine, Culinary Skills, Food, Recipes, Pre-opening, Wine, Pastry, Chef, Menu Costing, Menu Engineering, Banquet Operations, F&B Operations
Education
Stratford Chefs School 1991 — 1993
Diploma of Advanced Cookery
Glebe Collegiate Institute 1986 — 1990
Algonquin College of Applied Arts and Technology 1998 — 2000
Sommelier - Advanced
Fairmont Raffles Hotels International February 2014 - Present
KPMG Canada May 2010 - February 2014
KPMG October 2006 - December 2008
Skills
Tax, Income Tax, Corporate Tax, Partnership Taxation, US Tax, Accounting, Tax Preparation, Tax Accounting, Tax Returns, Tax Advisory, Tax Research, Auditing, Financial Accounting, International Tax, US GAAP
Education
Pondicherry University 2006 — 2008
M.B.A, Finance
Madras Christian College 2003 — 2006
B.com, Commerce
ICON Legacy Hospitality October 2013 - Present
HLT Advisory Inc. June 2010 - October 2013
Fairmont Raffles Hotels International October 2002 - November 2008
PricewaterhouseCoopers Securities, Inc. March 2000 - October 2002
PwC March 1997 - March 2000
Colliers International Hotels April 1993 - March 1997
Four Seasons Inn on the Park, Toronto 1992 - March 1993
Four Seasons Hotel Toronto 1988 - 1989
Skills
Real Estate Investment, Real Estate Development, Asset Management, Strategic Planning, Hotel Contract..., Hotel Site Selection, Hotel Design, Real Estate Finance, Real Estate Transactions, Residential Projects, Senior Housing, Hospitality Industry, Golf Course Properties, Luxury, Mixed-use, Real Estate Economics, Hotels, Construction, Hospitality, Investment Properties, Business Development, Hotel Management, Feasibility Studies, Resorts, Valuation, Real Estate, Mergers & Acquisitions, Joint Ventures, Acquisitions, Restructuring, Corporate Finance, Business Valuation, Location Intelligence, Finance, Due Diligence, Restaurants
Education
Ryerson University 1987 — 1993
BComm
Fairmont Raffles Hotels International August 2005 - Present
WATG Architects July 1988 - November 2004
Skills
Hotel Design, Architectural Design, Hospitality, Space-planning, Resorts, Design Management, Hotels, Comprehensive Planning, Hospitality Industry, Interior Design, Design Research, Space planning, Mixed-use, FF&E, Concept Design, Restaurants, Interior Architecture, Feasibility Studies, Spa, Residential Design, Submittals, Retail Design, Sustainable Design, Architectures, Renovation, Site Planning, Hospitality Management
Education
California Polytechnic State University-San Luis Obispo 1983 — 1988
B of Architecture, Architecture
Fairmont Raffles Hotels International 2010 - January 2015
Action Plan Management 2009 - 2010
Fairmont Hotels and Resorts 1996 - 2009
Westin Hotels 1994 - 1996
Hemmeter Development Corporation 1985 - 1990
Skills
Hospitality, Design Management, Negotiation, Management, Budgets, Project Management, Mixed-use, Renovation, Construction Management, Construction, Project Planning, Space planning, Hospitality Industry, Resorts, Hotels, Team Building, Leadership, Contract Management, Hotel Management, Hospitality Management, Feasibility Studies, Restaurants, Contract Negotiation, Food & Beverage, Cost Control, Pre-opening, Strategic Planning
Education
University of Hawaii - Shidler College of Business
MBA, Finance and Marketing
San Diego State University-California State University
BS and MS, Civil Engineering and Environmental Science
University of California, Berkeley
BS, Pre-Med and Environmental Science
Fairmont Raffles Hotels International November 2010 - Present
Fairmont Hotels and Resorts November 2009 - November 2010
Matrix Connectivity Solutions June 2009 - October 2009
Skills
Troubleshooting, Active Directory, DHCP, Hardware, IT Management, Linux, Network Security, Servers, Technical Support
Education
British Columbia Institute of Technology 2008 — 2009
Diploma, Network Administration and Security Professional, Graduated with Distinction
The University of British Columbia 2008 — 2009
Network Administration and Security
Justice Institute of British Columbia 1996 — 1996
Basic Standards Training Levels 1 & 2 Instructor course
Mount Royal University 1994 — 1995
Asset Protection Professional Diploma program
FRHI Hotels & Resorts June 2014 - Present
Fairmont Raffles Hotels International July 2013 - June 2014
Westmont Hospitality Group January 2013 - July 2013
Westmont Hospitality Group April 2011 - December 2012
PKF Consulting Inc. December 2010 - March 2011
Skills
Food & Beverage, Hotels, Hospitality Management, Hospitality Industry, Hospitality, Pre-opening, Leadership, Restaurant Management, Restaurants, Revenue Analysis, Hotel Management, Banquets, Budgets
Education
Emirates Academy of Hospitality Management
Semester Abroad, Hospitality
University of Guelph
Bachelor of Commerce
Canadian Breast Cancer Foundation July 2015 - Present
Freelance Marketing & Communications June 2009 - Present
The Mezzanine Group November 2013 - May 2015
Fairmont Raffles Hotels International April 2012 - July 2013
Fairmont Hotels and Resorts January 2012 - April 2012
Fairmont Pacific Rim March 2010 - April 2010
Mosaic Sales Solution February 2005 - March 2007
Skills
Public Relations, Media Relations, Corporate Communications, Marketing Communications, Copywriting, Social Media, Strategic Communications, Digital Marketing, Marketing, Email Marketing, Event Management, Integrated Marketing, Internal Communications, Newsletters, Editing, Publicity, Fundraising, Sponsorship, Press Releases, Campaign Management, Project management
Education
Royal Roads University 2010 — 2011
Bachelor, Professional Communication
Kwantlen Polytechnic University 2008 — 2010
Diploma, Public Relations
The University of British Columbia 2004 — 2006
Undergraduate Studies
Fairmont Raffles Hotels International March 2014 - Present
Tamarind Village Chiang Mai May 2009 - February 2014
Rayavadee Resort 2009 - February 2014
Delivering America LLC 2008 - February 2014
"The Sukhothai Hotel" Bangkok July 2009 - October 2013
Delivering Asia Ltd June 2001 - January 2008
Marco Polo Hotel Group January 1998 - March 2001
Omni Saigon April 1995 - January 1998
Sentosa Resort & Spa March 1993 - March 1995
Beaufort Darwin July 1991 - March 1993
Skills
Hospitality, Hotels, Marketing Strategy, Hospitality Industry, Strategic Planning, Tourism, New Business Development, Hospitality Management, Business Strategy, Negotiation, Hotel Management, Revenue Analysis, Pre-opening, Marketing, Resorts, Leisure, Customer Satisfaction, Public Relations, Management, Sales, Luxury, Rooms Division, Trade Shows, Hotel Booking, Front Office, Leisure Travel, Banquets, Incentives, Incentive Travel, Yield Management, Restaurants, Catering, Micros
Education
Cornell University 2014 — 2014
Certificate - New Media Marketing for the Hospitality Professional, E-Commerce/Electronic Commerce
Holy Cross College Sydney Australia 1968 — 1972
VSO Ethiopia February 2013 - January 2015
The Fairmont Orchid September 2010 - February 2013
Fairmont Raffles Hotels International June 2005 - September 2010
Skills
Microsoft Certified..., Project Management, Change Management, Project Planning, Educational Technology
Education
British Columbia Institute of Technology 2002 — 2003
Certificate, Information Technology Professional (ITP) Program
The University of British Columbia 1994 — 1999
Bachelor of Science (B.Sc.), Mathematics
Thomas Aquinas College 1990 — 1994
Bachelor of Arts (B.A.), Liberal Arts
FRHI Hotels & Resorts June 2013 - Present
Fairmont Raffles Hotels International October 2007 - June 2013
Fairmont Hotels & Resorts June 2004 - October 2007
The Fairmont Chicago December 2000 - June 2004
Sheraton Chicago Hotel & Towers August 1995 - December 2000
Skills
Hospitality, Hotels, Resorts, Leadership, Management, Business Development, Strategy, Sales, CRM, Sales Management, Budgets, Strategic Planning, Operations Management, Time Management, Hospitality Management
Education
Illinois State University 1986 — 1991
B.S.
The Fairmont San Francisco September 2014 - Present
The Fairmont San Francisco May 2013 - August 2014
Fairmont Makati September 2012 - February 2013
Fairmont Raffles Hotels International July 2012 - September 2012
Hyatt Regency Lake Tahoe Resort, Spa and Casino May 2011 - October 2011
Skills
Hotel Management, Pre-opening, Restaurant Management, Resorts, Revenue Analysis, Fine Dining, Pre-opening experience, Property Management..., Menu Development, Yield Management, Opera, Tourism, Wine, Menu Costing, Food Service, Hotel Booking, Opening Hotels, Guest Recovery, ServSafe, Open Table, Hotel Administration, Banquet Operations, Hospitality, Hotels, Food, Restaurants, MICROS, Customer Service
Education
Enderun Colleges 2007 — 2012
Bachelor of Science in International Hospitality Management, Hotel Administration
Les Roches International School of Hotel Management
Certificate, Hospitality Management
Pangasinan Universal Institute 1998 — 2007
MarkEATing LLC. April 2013 - Present
Verizon Wireless September 2014 - July 2015
Fairmont Raffles Hotels International August 2011 - March 2013
Ajinomoto USA October 2010 - August 2011
Ajinomoto USA August 2009 - October 2010
Zebra Pen Corp. July 2008 - August 2009
Unilever June 2004 - May 2008
Skills
Brand Management, Google Analytics, E-commerce SEO, CRM, eCommunications, Google Adwords, Digital Marketing, Social Media Marketing, Marketing, Strategy, Public Relations, Sales, Integrated Marketing, E-commerce, Competitive Analysis, Marketing Strategy, Management, Social Media, Negotiation, Leadership
Education
Keller Graduate School of Management 2011 — 2013
MBA, Marketing, 3.9/4.0
School of Visual Arts 2010 — 2010
Graphic/Web Design
Rutgers, The State University of New Jersey-Newark 2002 — 2006
Business, Marketing, Finance
Fairmont Raffles Hotels International June 2012 - Present
The Brandman Agency September 2008 - June 2012
Elizabeth Arden June 2007 - August 2007
Tory Burch June 2006 - August 2006
Lilly Pulitzer June 2005 - August 2005
Skills
Microsoft Excel, PowerPoint, Microsoft Office, Microsoft Word, Cision, BurrellesLuce, Adobe, Press Releases, Facebook, Social Networking, Editing, Marketing, Public Relations, Journalism, Event Planning, Marketing Communications, Social Media, Social Media Marketing, Blogging, Strategic Communications, Crisis Communications, Media Relations, Publicity, Copywriting, Web Content, Internal Communications, Corporate Communications, Advertising, Event Management, Digital Strategy, Sponsorship, Copy Editing
Education
Trinity College-Hartford 2004 — 2008
Bachelor of Arts (BA), Political Science
Fairmont Hotels and Resorts May 2012 - Present
Fairmont Raffles Hotels International May 2012 - Present
Skills
Hospitality Management, Hotel Management
Education
Cornell University
Master, Hospitality
Universidad Santa Maria la Antigua, Panama
Business Administration- Tourism
University of Nebraska at Omaha
Language and Business
Ursinus College, Pennsylvania
Marketing, Marketing
Quark Expeditions March 2009 - Present
Fairmont Raffles Hotels International 2007 - March 2009
Fairmont Hotels & Resorts October 1992 - 2007
Novell, Inc. April 1987 - September 1991
Skills
Hotels, Hospitality, CRM, Management, Tourism, Revenue Analysis, E-commerce, Team Building, Leadership, New Business Development, Operations Management, Marketing Strategy, Marketing, Strategy, Business Development, Team Leadership, Sales Management, Sales, Account Management, Strategic Planning, Online Marketing, Resorts, Contract Negotiation, Business Strategy, Microsoft SQL Server, Budgets, Forecasting, MySQL, Project Planning, Advertising, IT Strategy, Online Advertising, Email Marketing, Business Planning, Databases, Social Media Marketing, Team Management, Project Management, Vendor Management, Event Management, Business Intelligence, Business Process..., Strategic Partnerships, Product Marketing, SEO, Change Management, Business Analysis, Architecture, Training, Negotiation
Education
Kwantlen University College 1983 — 1984
Mechatronics, Robotics, and Automation Engineering
Fairmont Raffles Hotels International March 2009 - Present
Fairmont Hotels & Resorts September 2002 - February 2009
Fairmont Hotels & Resorts May 1998 - August 2002
The New Orleans Metropolitan Convention & Visitors Bureau October 1993 - May 1998
The Lafayette Convention & Visitors Bureau April 1992 - October 1993
Skills
Resorts, Hotels, Revenue Analysis, Hospitality, Online Travel, Leisure, Change Management, Sales, Marketing, Tourism, Yield Management, Management, Account Management, Hotel Management, Hotel Booking, Leisure Travel, Hospitality Management, Pre-opening, Budgets, Hospitality Industry, Destination Marketing, Leadership Development, Travel Management, Food & Beverage, Convention Services, Leadership, Rooms Division, Team Leadership
Education
University of Louisiana at Lafayette 1984 — 1989
Bachelor's Degree, Marketing
Sliced Apple Hospitality Group December 2008 - Present
Fairmont Raffles Hotels International November 2006 - November 2008
Avendra LLC September 2001 - November 2006
Fairmont Hotels and Resorts November 1993 - September 2001
Royal York Hotel 1993 - 2001
Fairmont Hotels and Resorts September 1991 - November 1993
Canadian Pacific Hotels and Resorts April 1987 - May 1991
Canadian Pacific Hotels and Resorts April 1984 - April 1987
Skills
Hotels, Restaurants, Hospitality Industry, Hospitality, Hospitality Management, Hotel Management, Resorts, Pre-opening, Revenue Analysis, Catering, Food & Beverage, Front Office, Tourism, Yield Management, Banquets, Forecasting, Wine, Culinary Skills, Leadership, Guest Service Management, Micros, Team Building, Budgets, Cost Control, Sales Management, Food, Food Service, Customer Satisfaction, Opening Hotels, Leisure, Menu Development, Restaurant Management, Hiring, Property Management..., University Teaching, Meeting Planning, Rooms Division, Management, Marketing Strategy, Strategic Planning, Pre-opening experience, Luxury, Income Statement, Sales, Incentives, Purchasing, Food Safety, P&L, Training, Recipes
Education
Ryerson University 1979 — 1994
BCom, Hospitality and Tourism
University of Guelph 1986 — 1986
AMPHI, Hospitality and Tourism
Cornell University 1985 — 1985
Exec Prog, Financial Analysis and Development
Fairmont Raffles Hotels International July 2015 - Present
Fairmont Raffles Hotels International March 2012 - Present
Fairmont Raffles Hotels International March 2011 - March 2012
Hewlett-Packard Canada January 2009 - March 2011
Skills
Microsoft Excel, Windows, English, HTML, Microsoft Office, Customer Service, Outlook, Microsoft Word, Active Directory, Change Management
Education
University of Limerick
Master's Degree, Project & Programme Management
Prempeh College
Prempeh College
University of Ghana
AgilOne September 2014 - Present
AgilOne May 2012 - Present
Trubates January 2012 - March 2012
Fairmont Raffles Hotels International June 2010 - November 2011
Cornell University January 2009 - May 2010
Cornell University May 2008 - May 2010
The Leading Hotels of the World May 2009 - August 2009
Taishin International Bank May 2008 - July 2008
Slope Media Group July 2007 - May 2008
Gala Hotel May 2007 - June 2007
Skills
Business Development, Business Analysis, Lead Generation, Budgeting, Hospitality Management, Forecasting, Competitive Analysis, Market Research, Mandarin, English, Taiwanese, Spanish, Consultative Selling, French, Hospitality, Customer Relations, Writing, Hotels, New Business Development, Business Strategy, Inbound Lead Generation, Inbound Marketing, Sales, Salesforce.com, Account Management, Customer Service, Training, Budgets, Leadership, Management, Marketing, Customer Satisfaction, Sales Management, Advertising, Marketing Management, CRM, E-commerce, Marketing Strategy, Operations Management, Strategy, Team Leadership, Sales Operations, Strategic Partnerships, Start-ups, Analytics, Entrepreneurship, Social Media Marketing
Education
Cornell University
Bachelor of Science, Major - Hospitality Management; Minor - Real Estate Finance
Menlo School
FRHI Hotels & Resorts August 2013 - Present
Fairmont Raffles Hotels International October 2004 - July 2013
The Plaza Hotel, a Fairmont Managed Hotel May 2003 - September 2004
Fairmont Hotels and Resorts July 2001 - May 2003
The Fairmont Royal York May 1999 - July 2001
Skills
Hotels, Hospitality Industry, Hospitality Management, Resorts, Hospitality, Hotel Management, Tourism, Leisure, Pre-opening, Front Office, Food & Beverage, Trade Shows, Business Travel, Meeting Planning, Travel Management, Luxury, Incentives, Event Management, Sales, Revenue Analysis
Education
Penn State University 2012 — 2016
Bachelor of Science (B.S.), Global Organizational Leadership, Current GPA: 3.7
The University of Chicago Booth School of Business 2015 — 2015
Executive Program in Strategic Sales Management, Sales Management
Kellogg School of Management 2012 — 2012
Executive Program, Accelerating Sales Force Performance
McMaster University 1984 — 1990
Bachelor of Commerce, Marketing Major
The Peninsula Chicago July 2009 - Present
Fairmont Raffles Hotels International September 2002 - August 2009
Nationwide Hotel Supply 1999 - 2001
Hyatt Hotels and Resorts 1989 - 1999
Skills
Hospitality, Hotels, Food & Beverage, Hospitality Industry, Hospitality Management, Resorts, Pre-opening, Purchasing, Banquets, Micros, Hotel Management, Restaurants, Sales Management, Revenue Analysis, Menu Development, Catering, Yield Management, Food, Restaurant Management, Food Service, Culinary Skills
Education
Colgate University 1985 — 1989
Bachelor of Arts (B.A.), Economics
FRHI Hotels & Resorts March 2009 - Present
Fairmont Raffles Hotels International December 2007 - March 2009
Fairmont Raffles Hotels International February 2005 - December 2007
Fairmont Hotels & Resorts January 2001 - February 2005
Skills
Integration, Hotels, IT Operations, Hospitality, Hospitality Industry, Pre-opening
Education
British Columbia Institute of Technology 1997 — 1999
Commune Hotels + Resorts March 2015 - Present
Fairmont Raffles Hotels International November 2008 - March 2015
Saatchi & Saatchi S February 2007 - September 2007
Hospitality Purchasing Group 2006 - 2007
Kimpton 2004 - 2006
Kimpton Hotels & Restaurants 2003 - 2004
Skills
Hospitality, Hospitality Management, Interior Design, Hotels, Resorts, Hospitality Industry, Management, Renovation, Project Management, Restaurants, FF&E, Luxury, Food & Beverage, Hotel Management, Interior Architecture, Revenue Analysis, Creative Direction, Cost Control
Education
Boston University 1999 — 2003
BS, Hospitality Administration
Singapore American School 1986 — 1999
UC Berkeley
Continuing Education, Interior Design & Architecture
Fairmont Raffles Hotels International January 2003 - Present
Skills
Hyperion
Education
Acadia University 1993 — 1998
W Hotels June 2014 - Present
Starwood Hotels & Resorts Worldwide, Inc. April 2010 - June 2014
Lettoh Consulting Group August 2009 - April 2010
Viceroy Hotel Group March 2006 - June 2009
Fairmont Raffles Hotels International 2004 - 2006
Auberge Resorts 2003 - 2004
W Hotels March 2001 - March 2003
W Hotels 2000 - 2001
Radisson SAS Royal Hotel 1999 - 1999
Skills
Revenue Analysis, Resorts, Hotels, Hospitality, Hospitality Industry, Hospitality Management, Hotel Management, Yield Management, Pre-opening, Tourism, Front Office, Property Management..., Hotel Booking, Micros, Catering, Luxury, Revenue Forecasting, Rooms Division, Leisure
Education
New York Film Academy 2003 — 2004
Digital Film Editing
Universidad de Los Andes 1995 — 1999
Architecture
Fairmont Raffles Hotels International February 1995 - Present
CP Rail September 1989 - February 1995
Education
Lethbridge College 1987 — 1989
Electronics Technology
Four Seasons Hotels and Resorts 2011 - Present
Fairmont Raffles Hotels International 2007 - 2010
Ryan Associates 2001 - 2007
Smith Group 1998 - 2001
Skills
Hospitality Industry
Education
University of California, Berkeley 1999 — 2001
Master in Architecture, Architecture
Arizona State University 1994 — 1998
Bachelor of Science in Design, Architecture
Talisman Energy January 2010 - Present
Talisman Energy July 2008 - December 2009
Canadian Pacific Railway 2002 - 2008
Fairmont Raffles Hotels International 1999 - 2002
Fairmont Hotels and Resorts 1999 - 2000
PanCanadian Petroleum 1991 - 1998
Education
University of Saskatchewan 1985 — 1991
B.SC;M.SC, Computer, Mathematics, Physics, Economics
Loblaw Companies Limited August 2009 - January 2015
Fairmont Raffles Hotels International May 2005 - August 2009
Education
CPA, CA
Ryerson University
B.A.A., Hospitality
University of Regina
B.Admin
Fairmont Hotels and Resorts August 1991 - December 2009
Fairmont Raffles Hotels International 1991 - December 2009
Fairmont Scottsdale Princess 1991 - December 2009
Fairmont Scottsdale Princess Resort & Spa 1991 - December 2009
Fairmont Willow Stream Spa August 1991 - November 2009
Fairmont Scottsdale Willow Stream Spa 1991 - November 2009
Education
Arizona State University 1978 — 1980
Bachelor of Science, Recreation
Decor Aid June 2014 - Present
Paletteur (Gino Castano) January 2013 - April 2014
Fairmont Raffles Hotels International July 2012 - December 2012
Stephen Shubel Design April 2007 - July 2011
Randolph & Hein September 2001 - September 2005
Skills
Model Making, AutoCAD, Photoshop, Microsoft Office, Sketching
Education
Academy of Art University 2001 — 2006
Bachelor in Fine Arts, Interior Architecture & Design
Kimpton Hotels & Restaurants May 2015 - Present
Port Hospitality Advisors, LLC January 2013 - Present
Caesars Entertainment Corporation August 2011 - November 2012
Port Hospitality Advisors, LLC September 2009 - July 2011
Starwood Hotels & Resorts / Starwood Vacation Ownership January 2000 - March 2009
Promus (Hilton Hotels Worldwide) January 1998 - December 1999
Doubletree Hotels Corporation January 1995 - December 1997
Fairmont Raffles Hotels International September 1989 - December 1994
Skills
Real Estate Development, Hotels, Hospitality, Mixed-use, Resorts, Hotel Management, Asset Management, Mergers & Acquisitions, Leadership, Start-ups, Budgets, Business Strategy, Forecasting, Restaurants, Negotiation, Investments, Acquisitions, Finance, Contract Negotiation
Education
The University of Western Ontario - Richard Ivey School of Business 1987 — 1989
MBA
The University of Western Ontario 1981 — 1985
Bachelor of Engineering Science, Civil Engineering
Fairmont Raffles Hotels International January 2011 - Present
Fairmont Raffles Hotels International August 2009 - January 2011
Flextronics March 2002 - August 2009
Clarus Corporation February 2001 - December 2001
Frankfurt Medical University - ZFG January 2000 - February 2001
Education
1991 — 1996
B.of.Sc, Computer Science
McCarthy Tétrault June 2014 - Present
Fairmont Raffles Hotels International May 2014 - Present
University of Miami Children and Youth Rights Clinic August 2013 - May 2014
Clinica Juridica de Interes Publico de la Universidad Pontificia Bolivariana May 2013 - July 2013
Asociacion Empresarial para el Desarrollo (local chapter, United Way) October 2011 - January 2012
Davidson Outdoors October 2007 - May 2011
Davidson College Spanish Department September 2010 - April 2011
Davidson College Dean Rusk Program March 2011 - March 2011
Ada Jenkins Center June 2010 - August 2010
Skills
Spanish, Legal Research, International Law, Working Abroad, Grants, Training, Leadership, International Relations, Volunteering, Political Science, Research, Policy Analysis, Public Policy, Editing, Community Outreach, Non-profits, Politics, French, Public Speaking, Grant Writing, History, Hospitality, Living Abroad, Study Abroad Programs, Human Rights, Legal Writing, Volunteer Management, Higher Education, International...
Education
University of Miami School of Law 2012 — 2015
Doctor of Law (J.D.), Public Interest
VENUSA 2010 — 2010
Spanish Literature
Davidson College 2007 — 2010
Bachelor of Arts (BA), Spanish Language and Literature
Universidad Nacional de San Agustín 2009 — 2009
Spanish, History, Political Science
Pine Crest
KPMG April 2014 - Present
Fairmont Hotels & Resorts May 2013 - April 2014
Fairmont Raffles Hotels International December 2010 - May 2013
The Water Club a signature Hotel by Borgata May 2008 - June 2010
The Water Club a signature Hotel by Borgata May 2008 - June 2010
Borgata Hotel Casino & Spa May 2008 - June 2010
Borgata Hotel Casino & Spa June 2007 - August 2007
Borgata Hotel Casino & Spa June 2006 - August 2006
The Knife and Fork Inn May 2005 - August 2005
Walt Disney World August 2004 - January 2005
Skills
Hospitality Industry, Hospitality Management, Hotels, Hospitality, Resorts, Hotel Management, Front Office, Revenue Analysis, Micros, Food & Beverage, Restaurants, Meeting Planning, Customer Service, Event Planning, Customer Satisfaction, Microsoft Office, Opera Property..., Opera Sales & Catering, Lanyon RFP Solutions, Sabre, Lodging Management..., Advanced Casino System..., Espresso by Management...
Education
University of Delaware 2004 — 2008
Bachelor of Science, Hotel and Restaurant Managment
Starwood Hotels & Resorts Worldwide, Inc. November 2014 - Present
Fairmont Raffles Hotels International June 2012 - January 2014
ConferenceDirect July 2003 - September 2011
Raffles, Swissotel & Merchant Court 2000 - 2003
Skills
Hospitality Industry, Hotels, Hospitality, Hospitality Management, Sales, Meeting Planning, Resorts, Event Management, Training, Global Sales, Sales Automation, Sales Support Tools, Reporting & Analysis, Executive Reporting, Executive Support, Planning Budgeting &..., Expense Reports
Education
Reinhardt University 2014 — 2015
Bachelor of Arts (B.A.), Organizational Management and Leadership
Harrisburg Area Community College 1997 — 1999
Associate's degree, Hotel Management, Travel & Tourism
Kinross Gold Corporation March 2009 - Present
Fairmont Raffles Hotels International January 2007 - February 2009
Central European Media Enterprises Ltd. October 2005 - January 2007
McCann Erickson (Momentum & MRM Partners) December 2004 - October 2005
CP Ships February 2003 - December 2004
KPMG Poland September 1998 - November 2002
KPMG in Canada September 1995 - August 1998
Skills
Financial Reporting, US GAAP, Accounting, IFRS, Internal Controls
Education
McGill University 1992 — 1995
Graduate Diploma in Public Accountancy, Accounting
The University of British Columbia 1985 — 1989
BSc, Biology
Scotiabank 2013 - Present
Scotiabank 2013 - 2013
Scotiabank 2012 - 2012
Fairmont Raffles Hotels International 2007 - 2011
CIBC 2003 - 2006
CIBC 2000 - 2003
CIBC 1997 - 2000
CIBC Life Insurance Company 1995 - 1996
PriceWaterhouse 1989 - 1995
Skills
Change Management, Finance, Wealth Management, Financial Analysis, Banking, Management, Auditing
Education
ICD-Rotman, Directors Education Program
Institute of Corporate Directors, ICD.D.
Institute of Chartered Accountants in England and Wales
Certificate in International Financial Reporting Standards
Certified Public Accountant (Illinois)
Chartered Professional Accountant
University of Toronto
Bachelor of Commerce
UC Hastings College of the Law August 2015 - Present
Savills Singapore April 2015 - June 2015
Savills Hong Kong Limited September 2014 - April 2015
Savills Hong Kong Limited October 2013 - September 2014
Intelligence Macau Market Research Ltd July 2013 - February 2014
Georgetown University March 2011 - May 2013
Fairmont Raffles Hotels International July 2012 - July 2012
JPMorgan Chase May 2012 - June 2012
CB Richard Ellis Philippines Inc July 2011 - August 2011
Ogilvy Public Relations Worldwide June 2011 - July 2011
Education
Georgetown University 2009 — 2013
Bachelor of Arts (B.A.), History
Taipei American School 1999 — 2009
Las Vegas Sands Corporation April 2012 - March 2014
Fairmont Raffles Hotels International May 1993 - March 2012
Skills
Teaching, Hospitality, Revenue Analysis, Hotel Management, Customer Service, Tourism, Leadership, Marketing Strategy, Management, Hospitality Industry, Budgets, Hospitality Management, Event Management, Resorts
Education
University of Ottawa
Bachelor's Degree
University of Toronto
Master of Business Administration (M.B.A.)