Fidelis Care
Industry: Insurance company
DescriptionFidelis Care is a New York-based health insurance company. Formed in 1993, Fidelis Care serves more than 1.7 million New York residents. It is a subsidiary of Centene Corp. CEO: Father Patrick J. Frawley (Jul 2012–) Headquarters: United States of America Parent organization: Centene Corporation Founded: 1993 Staff: 4550 (est.) Subsidiary: Better Health Plan Inc
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Fidelis Care Employees
Independent February 2012 - Present
Healthfirst October 2009 - February 2012
Healthfirst December 2007 - October 2009
Healthfirst February 2004 - December 2007
Healthfirst January 2002 - February 2004
Fidelis Care January 1999 - February 2002
Skills
Strategic Planning, Outlook, Microsoft Office, Research, PowerPoint, Customer Service, Windows, English, Microsoft Word, Public Speaking, Microsoft Excel, Editing, Human Resources, Health Insurance, Management, Sales, Event Planning, Social Networking, Medicare, Sales Management, Insurance Brokerage, Medicaid, Managed Care, Coaching, Leadership, Process Improvement, Sales Operations, Program Management, Business Development, Marketing, Insurance, Business Planning, Recruiting, Marketing Strategy, Direct Sales
Education
La Guardia College 2003 — 2006
Associate's degree, Business Administration and Management, General
Universidad Libre de Colombia 1984 — 1985
Law
VERTEX INNOVATIVE SOLUTIONS April 2011 - Present
Fidelis Care November 2009 - April 2011
Education
State University of New York at Albany 2006 — 2009
Bachelor of Rhetoric & Communication, Minors: Sociology and Women’s Studies
Fidelis Care April 2014 - Present
MAXIMUS July 2012 - February 2014
Sprint November 2010 - June 2011
Verizon Wireless October 2005 - October 2009
Skills
Data Entry, Call Centers, Customer Service, Outlook, Microsoft Office, Telephone Skills, Lotus Notes, Microsoft Word, Microsoft Excel, Technical Support, Training, Invoicing, Insurance
Education
SUNY Albany 2002 — 2006
Bachelor of Arts (BA), French Studies
Insight Consulting Solutions, LLC August 2014 - Present
Fidelis Care February 2013 - July 2014
CareFirst BlueCross BlueShield November 2011 - February 2013
The TriZetto Group July 2007 - October 2011
TekPartners March 2007 - July 2007
Premera Blue Cross August 2002 - January 2007
Skills
Business Development, Customer Service, Curriculum Design, Microsoft Excel, Financial Risk, General Ledger, Governance, Hospitals, Innovation, Inspection, Invoicing, Key Account Management, Kaizen, Knowledge Management, Key Performance..., Key Account Development, Leadership, Microsoft Office, Microsoft Word, Mathematics, Marketing Research, Negotiation, Non-profits, Contract Negotiation, Social Networking, Network Security, Nursing, Office Management, IT Operations, PowerPoint, Problem Solving, Strategic Planning, Quality Assurance, Quality Management, Qualitative Research, Quality Center, Quality Auditing, R&D, User Acceptance Testing, Visio, Writing, Creative Writing, SDLC, Process Improvement, Requirements Gathering, Business Analysis, Software Documentation, Healthcare Industry, Healthcare Information..., PMO
Education
University of Phoenix
MBA
University of Phoenix 2003 — 2004
BA, Business Management
Tenet Healthcare- Detroit Medical Center November 2013 - Present
Detroit Medical Center April 2013 - November 2013
Fidelis Care October 2012 - May 2013
Skills
Hospitals, Healthcare, Clinical Research, Healthcare Information..., Medicine, Patient Safety, EMR, Medical Education, EHR, Public Health, Critical Care, Quality Improvement, Inpatient, Physician Relations, Physicians, Disease Management, Informatics, ACLS, Acute Care, Board Certified, Internal Medicine, ICU, BLS, Radiology, HIPAA, Health Policy, Utilization Management, Home Care, Medicaid, Revenue Cycle, JCAHO, Medicare, Medical Terminology, Diabetes, Health Education, Healthcare Industry, Patient Education
Education
Wayne State University School of Medicine 2002 — 2006
Doctor of Medicine (M.D.), Medicine
University of Michigan 1992 — 1996
Bachelor of Science (B.S.), Kinesiotherapy/Kinesiotherapist
Fidelis Care 2013 - Present
Independent Health 2009 - 2013
Independent Health 2003 - 2009
Computer Task Group 2002 - 2003
Computer Task Group 1997 - 2002
Skills
Requirements Analysis, Requirements Gathering, Requirements Management, Business Requirements, Requirements..., Regulatory Requirements, Software Requirements, System Requirements, Medicare, Medicare Part D, State Government, Compliance, Policy Analysis, Government Liason, Federal Government, Technical Documentation, Account Management, Business Analysis, Product Management, Process Engineering, Siebel, Problem Solving, Customer Relations, SDLC, Documentation, Systems Analysis, Visio, Software Documentation, Healthcare, Healthcare Information..., Health Insurance, Process Improvement, Salesforce.com, CRM, Strategic Planning, Medicaid Managed Care, Insurance Background, Managed Care, Customer Service, Project Management, Crystal Reports, Health Insurance..., Health Care Regulation, Health Care Compliance, Health Care Fraud, Disaster Recovery, Requirement...
Education
Buffalo State College 1999 — 2002
BS, Computer Information Systems
Buffalo State College 1992 — 1996
BA, Anthropology
IIBA Chapter
Certificate, CBAP Study Group
New Horizons
Certificate, Business Analysis Theory and Practice
Independent Health - Learning Center
Certificate, Management Courses
Independent Health - Learning Center
Certificate, 7 Habit's of Highly Effective People
Siebel 7 Essentials
Certificate, Siebel Application
Fidelis Care April 2015 - Present
Advance2000 January 2014 - April 2015
Switchfast Technologies September 2012 - December 2013
Avatar Securities, LLC June 2012 - September 2012
Accessium Group Inc. August 2011 - October 2011
American National Standards Institute May 2011 - July 2011
Skills
Data Analysis, Microsoft Office, Microsoft Excel, PowerPoint, Programming, Visual Basic, Analysis, Microsoft Word, Java, Research, Visio, Technical Support, Microsoft Exchange, Active Directory, Terminal Services, Microsoft Server..., Windows, Networking, Help Desk Support, VoIP, vSphere, Citrix, Virtualization, Cloud Computing, Barracuda Spam Firewall, Alcatel, Windows XP Pro, Blackberry Enterprise..., VMware vSphere, Windows XP
Education
State University of New York at Buffalo 2007 — 2011
BS, Management Information Systems
St Joseph Collegiate Institute 2003 — 2007
High School
Covenant Dove, LLC February 2014 - Present
Care-One Management December 2012 - October 2013
Fidelis Care November 2009 - August 2012
Juma Technology January 2006 - October 2009
Innovative Communications Concepts Inc December 2001 - January 2006
1-800 Flowers.com July 1999 - November 2001
T.R.I August 1997 - July 1999
Inter-Tel August 1995 - August 1997
TELEPHONE ENGINEERING & SERVICE CORP January 1985 - August 1995
Skills
IT Executive Management, IT Leadership, IT Capital Planning, Strategic Planning, Asset Managment, IT Service Management, ITIL V3 2011 Certified, IT Service Delivery, Customer Service, Software Installation, Network Engineering &..., Networking, Cisco Technologies, CompTIA Network+..., Telecommunications..., Avaya, Call Center Architecture, VoIP, Operations Management, Enterprise IT..., Data Center, Virtualization, VMware Infrastructure, Citrix, HP, IT as a Service, SaaS, Disaster Recovery, Program Management, Project Management, Change Management, Software Development, Software Documentation, IT Relationship..., Quality Management, ACE, PMP, Healthcare Information..., EHR, EMR, CIO, CTO, Point Click Care, Oracle E-Business Suite, Allscripts, .NET, Strategy, Management, CRM, Leadership
Education
University of California
BSEE
Fidelis Care June 2015 - Present
Fidelis Care August 2014 - Present
New York State Higher Education Services Corporation January 2006 - August 2014
Broadridge Financial Solutions, Inc. 2004 - 2006
Education
State University of New York at Albany 2001 — 2004
BA, Information Science and Policy
M&T Bank October 2014 - Present
Fidelis Care September 2013 - Present
Computer Task Group September 2011 - August 2013
Computer Task Group June 2011 - August 2011
ITT Technical Institute March 2011 - June 2011
Computer Plus Staffing Solutions Inc. (Computerpeople - FinancialPeople - CompuTemps) March 2003 - June 2011
M&T Bank June 1995 - April 1997
M&T Bank March 1990 - 1995
Skills
Recruiting, Technical Recruiting, Team Leadership, Applicant Tracking..., Talent Acquisition, Sourcing, Onboarding, Internet Recruiting, College Recruiting, Staffing Services, Screening Resumes, Screening, Management, Benefits Negotiation, Contract Recruitment, Business Analysis, Temporary Placement, Employee Relations, Talent Management, Information Technology, Vendor Management, SDLC, Staff Augmentation, Leadership, IT Recruitment, Interviews, Permanent Placement, Temporary Staffing, Executive Search, Resume Writing, Employer Branding, Search, RPO, Boolean Searching, Taleo, Recruitment Advertising, Corporate Recruiting, Job Descriptions, Requirements Analysis, SharePoint, Consulting, Process Improvement, Project Management
Education
State University of New York at Buffalo
BA, Communications
Fidelis Care June 2015 - Present
Synacor March 2015 - June 2015
Synacor July 2013 - March 2015
Synacor July 2011 - July 2013
Synacor, Inc March 2010 - July 2011
Self - Employed (Special Projects) April 2009 - 2010
Superior Group August 2008 - 2009
AP Professionals September 2007 - August 2008
Apex Systems July 2006 - August 2007
Skills
Employee Benefits, Leadership, Technical Recruiting, Internet Recruiting, Talent Acquisition, Benefits Negotiation, Applicant Tracking..., Executive Search, Contract Recruitment, Screening Resumes, Staffing Services, Permanent Placement, Onboarding, Sourcing, Recruiting, Employee Relations, Performance Management, Human Resources, College Recruiting, Management, E-commerce, Deferred Compensation, Temporary Placement, Hiring, HRIS, Interviews, Talent Management, Networking, Benefits Administration, Corporate Recruiting, Consulting, Career Development, New Hire Orientations, Organizational..., Personnel Management, Screening, Staff Augmentation, Strategy, Training, Vendor Management, Time Management, SDLC, Resume Writing, IT Recruitment, Taleo, Recruitment Advertising, Succession Planning, Employee Training, Employer Branding, HR Policies
Education
University of North Carolina at Charlotte 2000 — 2004
Bachelor’s Degree, Psychology
Sacred Heart Academy 1996 — 2000
High School
Fidelis Care February 2013 - Present
Schiller Park Community Services August 2010 - February 2013
National Grid May 2009 - October 2009
Academic Of Science Charter School January 2009 - June 2009
Lacey's Play and Learn Day January 2005 - May 2009
Skills
Case Managment, Human Services, Non-profits, Adult Education, Customer Service, Senior Services, Geriatrics, Manage Long Term Care, Event Planning, Social Services, Nonprofits, Time Management, Long-term Customer..., Service Coordination, discharge planner
Education
University of Phoenix 2009 — 2011
Master of Arts (M.A.), Adult and Continuing Education and Teaching
State University of New York at Buffalo
Bachelor of Arts (BA), English Language and Literature/Letters
Fidelis Care May 2013 - Present
Fidelis Care NY December 2007 - May 2013
Fidelis Care May 2003 - December 2007
Skills
VB.NET, VB 6.0, SQL, Facets, Healthcare, EDI, ISQL, Perl, Batch Processing, Scripting, Crystal Reports, Sybase IQ, Momentum, Unix, MS Access, Lotus Notes, SharePoint, Diamond, BBX, MySQL, Providers, FTP software, Sybase ASE, XML, Infoview, VSS, Sybase, BBx, Visual Basic, Data Warehousing, SDLC
Education
Niagara County Community College 2001 — 2007
BS, Computer Science
University at Buffalo
Computer Science
STX, LLC September 2013 - Present
Cablevision Systems Corp. January 2012 - November 2013
New York Presbyterian Hospital May 2011 - December 2011
Woodhull Medical Center May 2010 - February 2011
Fidelis Care April 2008 - March 2010
Columbia University July 2006 - March 2007
National Association for Drug Abuse November 2005 - July 2006
United Nations November 1999 - November 2005
Skills
Onboarding, Recruiting, Benefits Administration, 401k, FMLA, ADA compliance, ADP Payroll, ADP ReportSmith, PeopleSoft, BrassRing, Employee Relations, Workers Compensation, Employee Benefits, Human Resources, New Hire Orientations, Applicant Tracking..., Training, Interviews, Deferred Compensation, Performance Management, Talent Acquisition, Employee Training, Sourcing, Hiring, Temporary Placement, Payroll, Personnel Management
Education
University of Phoenix 2003 — 2008
Bachelor's degree, Business Administration and Management, General
Lafayette High School
Fidelis Care September 2013 - Present
Castel Communications LLC November 2012 - August 2013
Sodexo April 2006 - November 2012
ITT Technical Institute March 2008 - June 2008
Computech International May 2004 - December 2005
Academic Services Computing & Information Technology January 1997 - January 2004
Skills
Microsoft Exchange, Security, Active Directory, Troubleshooting, SQL, Patch Management, Patchlink, Powershell, VBScript, Virtualization, DNS, Firewalls, Windows, Networking, Computer Hardware, Training, Cabling, VMware ESX, Hyper-V, Help Desk Support, WSUS, Group Policy, Desktop Administration, Server Administration, Windows Batch, Integration, Network Security, Technical Support, Software Documentation, Data Center, Databases, Operating Systems, Unix, Microsoft Technologies, Servers, VPN, Windows Server, System Administration, Disaster Recovery
Education
University at Buffalo 1996 — 2003
BS, Computer Science
Western Kentucky University August 2015 - Present
University at Buffalo May 2014 - August 2015
Fidelis Care March 2015 - July 2015
Conference and Event Center Niagara Falls - USA May 2012 - January 2015
Collingham Child and Family Centre June 2013 - August 2013
SPCA June 2011 - August 2011
Skills
Social Media, Event Planning, Customer Service, PowerPoint, Microsoft Office, Childcare, Conflict Management, Conflict Resolution, iMovie, Risk Management, Public Speaking, Community Outreach, Editing
Education
Western Kentucky University 2015 — 2017
Master of Arts (M.A.), Clinical Psychology
University of Rochester 2010 — 2014
Bachelor of Arts (B.A.), Psychology
Grand Island Senior High school 2006 — 2010
Fidelis Care June 2015 - Present
Fidelis Care August 2014 - June 2015
Fidelis Care June 2013 - August 2014
Fidelis Care March 2012 - June 2013
NYSARC, Inc dba Heritage Centers March 2010 - March 2012
NYSARC, Inc dba Heritage Centers August 2009 - March 2010
NYSARC, Inc dba Heritage Centers March 2006 - August 2009
Skills
HIPAA, PeopleSoft, Managed Care, Call Centers, Microsoft Excel, PowerPoint, Employee Benefits, Access, Data Entry, Lotus Notes, Medicaid, Marketing, Public Speaking, Microsoft Office, Facets, Experienced Business..., Operational Excellence, Process Excellence, Business Excellence, Outstanding..., Leading Meetings, Multi Tasking, Fast-paced, SDLC, Oral & Written..., Process Improvement, Business Analysis
Education
University at Buffalo 2006 — 2008
Bachelor's Degree, Communication, General
Fidelis Care January 2015 - Present
Fidelis Care New York February 2013 - January 2015
Schiller Park Community Organization August 2010 - February 2013
Skills
Long-term Care, Senior Services, Case Managment, Auditing, Contract Negotiation, Contract Management, Service Coordination, Healthcare, Case Management, Social Services, Community Outreach, Home Care, Management, Medicare, Customer Service, Program Development, Grant Writing, Public Speaking, Nonprofits, Event Planning, Microsoft Office
Education
University at Buffalo
Bachelor of Arts (B.A.), English Language and Literature/Letters
Genetic Diagnostic Laboratories December 2014 - Present
Universal American June 2013 - August 2014
United Healthcare January 2010 - June 2013
Wyeth Pharmaceuticals February 2002 - January 2010
Fidelis Care May 2001 - February 2002
Skills
Managed Care, Training, Healthcare, Management, Strategy, Recruiting, Hospitals, Sales Operations, Analysis, Business Development, Data Analysis, Access, Sales, Strategic Planning, Research, Public Speaking, Provider Relations, Pharmaceutical Sales, Business Planning, Market Research, Marketing, Microsoft Excel, Customer Service, Leadership
Education
University of Phoenix
Master of Business Administration (MBA)
SUNY INSTITUTE OF TECHNOLOGY
Masters, Business Administration
SUNY 1999 — 2002
Bachelor, Health Service Management
Fidelis Care June 2015 - Present
Fidelis Care June 2014 - June 2015
CDPHP December 2011 - June 2014
CDPHP November 2010 - December 2011
TEKsystems September 2009 - November 2010
Skills
Troubleshooting, Databases, SQL, Software Development, Oracle, PL/SQL, C#, Hardware, Trizetto, SDLC, EDI ANSI X12, Process Improvement
Education
State University of New York at Albany 2007 — 2009
Bachelor of Science
Rooms To Go December 2011 - August 2014
Fidelis Care January 2007 - February 2011
Fidelis Care NY March 2005 - January 2007
Rooms To Go January 1999 - January 2005
San Juan Bautista Perish, Caguas Puerto Rico January 1994 - January 1999
Cinema Video January 1990 - January 1999
Boy Scouts of America January 1991 - January 1997
Skills
Bilingual Spanish and..., 40wpm, Facets, Touchstar, ECM, BlueVista, Metaphor, Microsoft Excel, Microsoft Office, Microsoft Word, Healthcare, Recruiting, Customer Service, Insurance, Team Building, Training, Employee Relations, Software Documentation, Enterprise Content..., Typing, Multilingual, Management, Marketing, PowerPoint, English, Customer Retention, Employee Benefits, Performance Management, Team Leadership, Sales, Leadership, Time Management, Human Resources, Health Insurance, New Business Development, Schedules, Sales Management, Call Center, Budgets, Call Centers, Access
Education
Universidad de Puerto Rico 1991 — 1995
Colegio Radians 1988 — 1991
General
Fidelis Care December 2014 - Present
Red Argyle August 2013 - December 2014
Dixon Schwabl Advertising September 2011 - August 2013
The Martin Group November 2010 - September 2011
clevermethod August 2006 - November 2010
Media Flavor February 2003 - August 2006
Skills
Online User Experience, Information Architecture, User Experience, Mobile Web Design, Interactive Programming, Multimedia, Social Media Marketing, Mobile Design, Interactive Marketing, Front End Developers, HTML 5, Web Analytics, Interactive Media, Website Development, XHTML, CSS, Creative Direction, User Interface Design, Interaction Design, Dreamweaver, Illustrator, WordPress, ActionScript, Digital Marketing, SEO, CMS, Web Design, Strategy, Graphic Design, Brand Development, Mobile Applications, Web Project Management, User Interaction, Logo Design, Online Marketing, Integrated Marketing, Digital Strategy, Front-end, Email Marketing, JavaScript, Graphics, Creative Strategy, Web Development, User Interface, Advertising, Google Analytics, Interactive Advertising, Front-end Development
Education
University of Advancing Technology 2004 — 2006
Game and Interactive Media Design
Niagara Falls Memorial Medical Center February 2015 - Present
Fidelis Care April 2013 - January 2015
Fidelis Care NY 2011 - April 2013
Fidelis Care NY 2003 - 2011
Skills
Health Insurance, Managed Care, Network Development, Provider Relations, Medicare, Medicaid, Process Improvement, Healthcare Information..., Healthcare, Visio, HIPAA, Healthcare Management, Claim, Call Centers, Healthcare Industry, Disease Management, Utilization Management, Medicaid Managed Care, Claims Resolution, Medical Billing, Physician Relations, CPT, HMO, Insurance, Credentialing, Health Policy, Revenue Cycle, Healthcare Consulting, Case Managment, Medicare Part D, Hospitals, Medicare/Medicaid..., PPO, EHR
Education
Buffalo State College 1980 — 1984
Bachelor, Social Work
GDC (Global Data Consultants) June 2015 - Present
Fidelis Care May 2014 - May 2015
Fiserv May 2013 - May 2014
University at Buffalo 2012 - 2013
University at Buffalo September 2012 - December 2012
University at Buffalo January 2012 - May 2012
Starbucks 2009 - 2010
Starbucks 2009 - 2010
Skills
Python, NumPy, SciPy, LaTeX, Bash, Java, JavaScript, jQuery, HTML, CSS, R, Programming, Scientific Computing, Algorithms, Matlab, Machine Learning, Computer Science, Mathematica, Mathematical Modeling, SQL, SOAP, Avaya AES, C#, Microsoft Excel
Education
University at Buffalo 2009 — 2013
Bachelor of Arts (B.A.), Mathematics
Fidelis Care January 2014 - Present
Fidelis Care August 2013 - January 2014
Inergex October 2009 - August 2013
Building Controls & Services July 2009 - October 2009
ITT March 2008 - April 2009
ITT December 2005 - March 2008
ITT July 2003 - December 2005
ITT March 2002 - July 2003
AirSep Corporation 1986 - 1999
Skills
VB.NET, .NET, Microsoft SQL Server, C#, SSRS, XML, SharePoint, SQL, Visual Studio, T-SQL, Silverlight, SSIS, ASP.NET, SDLC, Requirements Analysis, Visual Basic, IIS, Database Design, SOA, Web Services, Data Modeling, Data Warehousing, Business Intelligence, SQL Server, Application Development, JavaScript, jQuery, Windows, Visio, TFS, Telerik, Software Development, Six Sigma, HTML, AJAX, Windows Server, LINQ, ASP, ETL, Entity Framework, SQL Server 2000-2008, Stored Procedures, WCF, WCF Services
Education
University at Buffalo 2002 — 2004
BS, Computer Science
University at Buffalo 1997 — 2001
BSME, Mechanical Engineering
Peace Of The City Ministries February 2015 - Present
Primerica July 2011 - Present
Fidelis Care May 2014 - February 2015
Wegmans Food Markets January 2001 - May 2014
Skills
Microsoft Excel, Microsoft Office, Financial Analysis, Customer Service, PowerPoint, Microsoft Word, Investments, Budgets, Data Entry, Event Planning, Leadership, Strategic Planning, Time Management
Education
Buffalo State College 2004 — 2007
Bachelor of Arts (BA), Radio and Television Broadcasting Technology/Technician
Aquinas Institute, Rochester 1999 — 2003
Regents High School Diploma
Fidelis Care February 2013 - Present
EmblemHealth November 2010 - February 2013
CIGNA June 2009 - November 2010
University of Michigan Business School September 2007 - April 2009
GE Capital June 2008 - August 2008
Wellpoint March 2004 - June 2007
Empire Blue Cross Blue Shield March 2004 - February 2005
Meridian Health November 2002 - March 2004
Skills
Strategy, Cross-functional Team..., Process Improvement, Strategic Planning, Healthcare, Data Analysis, Analysis, Business Process, Financial Modeling, Business Planning, Competitive Analysis, Business Strategy, Analytics, Change Management, Project Planning, Financial Analysis, Insurance, Managed Care, Product Development, Leadership, Innovation, Team Building, Team Leadership, Project Management, Market Research, Strategic Analysis, Product Innovation, Healthcare Industry, Business Development, Product Launch, Health Insurance, Management, Executive Management, Innovation Development
Education
University of Michigan - Stephen M. Ross School of Business 2007 — 2009
MBA, Strategy and Marketing
University of Michigan 1997 — 2001
BBA, Finance and Accounting
MHS
Fidelis Care June 2014 - Present
QBE The Americas July 2005 - April 2014
Information Builders 1999 - 2004
Skills
ETL, Requirements Analysis, Data Modeling, Business Intelligence, Data Warehousing, Management, SDLC, Data Integration, Microsoft SQL Server, Business Objects, OLAP, Datastage, Business Intelligence..., Cognos, Data Analysis
Education
State University of New York at Albany 1983 — 1987
Mathematics and Computer Science
Fidelis Care October 2014 - Present
Congregation Berith Shalom Choir 2012 - Present
CDPHP April 2014 - October 2014
CDPHP July 2011 - October 2014
Tyler's VersaTrans Solution June 2007 - July 2011
Kaiser Permanente 2004 - 2007
Empire BlueCross 1983 - 2004
Empire Bc 1990 - 2003
Empire Bc 1990 - 2003
Empire BC 1990 - 2003
Skills
SQL, Quality Assurance, Business Analysis, SDLC, Testing, Requirements Analysis, Quality Center, Requirements Gathering, Visio, Healthcare Information..., User Acceptance Testing, Facets, Agile Methodologies, Integration, PMP, Program Management, Process Improvement, Databases, SharePoint, Business Requirements, Systems Analysis, Software Documentation, Software Project..., Data Warehousing, Test Planning, MS Project, Software Quality..., PMO
Education
State University of New York at Albany 1979 — 1983
Bachelor of Arts (B.A.)
George W Hewlett HS 1974 — 1981
BIA Consulting services LLC 2015 - Present
Independent Health 2009 - 2014
Fidelis Care December 2006 - December 2008
Fiserv, Inc April 1999 - November 2006
Raytheon 1982 - 1999
McDonnell Douglas 1981 - 1984
Skills
Requirements Analysis, SDLC, Program Management, Visio, Vendor Management, Data Warehousing, IT Strategy, Budgets, Consulting, Project Management, Management, Business Development, Integration, CRM, Team Leadership, Strategic Planning, Outsourcing, Enterprise Architecture, Leadership
Education
University of Southern California 1979 — 1981
Master's Degree, Viterbi School of Engineering
State University of New York at Albany 1977 — 1981
Bachelor's Degree, computer science
Excellus BCBS June 2015 - Present
Fidelis Care June 2013 - May 2015
Monroe Plan for Medical Care January 2009 - June 2013
Gentiva Health Services October 2007 - December 2008
University of Rochester December 2005 - October 2007
Visiting Nurse Service July 2004 - December 2005
Skills
Healthcare Management, Nursing, Healthcare, Home Care, Case Managment, Managed Care, Medicaid Managed Care, Disease Management, Medicare, Medicaid, HIPAA, Case Management, Health Policy, Health Insurance, Healthcare Consulting, Healthcare Information...
Education
University of Rochester - William E. Simon Graduate School of Business Administration 2006 — 2008
Master's degree, Medical Management
University of Rochester 1992 — 1996
BSN, Nursing
Air Liquide August 2015 - Present
Pinnacle Human Resources, LLC May 2015 - Present
Luceo Solutions May 2013 - Present
Time Warner Cable August 2013 - April 2015
Paper Battery Company 2015 - 2015
Paper Battery Company 2015 - 2015
Paper Battery Company 2015 - 2015
Fidelis Care February 2013 - May 2013
Byram Healthcare July 2011 - December 2012
Halsted Communications April 2007 - June 2011
Skills
HRIS, Talent Acquisition, Employee Relations, Employee Benefits, Recruiting, Performance Management, Benefits Administration, Leadership Development, Deferred Compensation, ADP Payroll, Onboarding, Technical Recruiting, Human Resources, Interviews, FMLA, Hiring, Recruitment Advertising, Succession Planning, Applicant Tracking..., HR Policies, Labor Relations, Process Improvement, Training Delivery, Resume Writing, Call Centers, Training, Performance Appraisal, Temporary Placement, Customer Service, Management, New Hire Orientations, HR Consulting, Exit Interviews, College Recruiting, Workers Compensation, Open Enrollment, Staffing Services, Screening Resumes, Grievances, Executive Search, Employee Engagement, Temporary Staffing, Coaching, Talent Management, Contract Recruitment, Workforce Planning, Internet Recruiting, Payroll, Job Fairs, Personnel Management
Education
University of Phoenix 2008 — 2010
Master's degree, Engineering (test), 3.5
State University of NY 1989 — 1994
Bachelor of Arts: Classics, Psychology
hoosic valley
hoosic valley
hoosic valley
LocalEdge 2014 - Present
Fidelis Care May 2013 - November 2013
HSBC June 2011 - February 2013
HSBC June 2002 - June 2011
HSBC June 2007 - September 2009
Computer Task Group July 1997 - June 2002
ClientLogic (now Sitel, formerly Softbank Services Group, UCA&L, Upgrade Corporation of America) April 1994 - June 1997
Advanced Environmental Services November 1990 - February 1994
Skills
Requirements Analysis, Business Analysis, Technical Solution..., Solution Implementation, SQL, Database Design, Technical Leadership, AML, Anti Money Laundering, Team Building, Strategic and Tactical..., Collaboration, Integrity, Knowledge Sharing, Requirements Gathering, Databases, PL/SQL, SDLC, Banking, Enterprise Architecture, Web Applications, Project Management, Business Process, Software Project..., Software Development, ETL, Data Warehousing, Management, Business Intelligence, Systems Analysis, Data Modeling, PMO, Product Management, Visio
Education
University at Buffalo
BA, Mathematics, Computer Science
HealthNow New York Inc. April 2015 - Present
Fidelis Care July 2014 - April 2015
HealthNow New York Inc (BC/BS of Wny) October 2012 - June 2014
HealthNow New York Inc. 1991 - October 2012
BCBS of WNY May 2010 - 2011
Skills
Data Warehousing, XML, Visio, Grails, Microsoft SQL Server, Requirements Analysis, Requirements Gathering, SDLC, Sybase, SQL, SOA, Data Modeling, Enterprise Architecture, Software Development, Process Improvement, Systems Analysis, Business Analysis, Software Documentation
Education
Buffalo State College
BS, Management Information Systems
Fidelis Care May 2015 - Present
Fidelis Care January 2014 - Present
The Dannon Company December 2013 - January 2014
Vertu 2013 - 2013
Investors Group Financial Services Inc. 2010 - 2012
Skills
Business Analysis, Microsoft Excel, MPower, SAP, SAP BI, SAP FICO, TRecs, Change Management, Crystal Reports, Swift Alliance, Microsoft SQL Server, Team Management, Strategic Communications, Project Management, Process Improvement, Financial Analysis, Software Documentation, Risk Management, Project Planning, Budgets, Management, Business Development, Databases, Requirements Analysis, Requirements Gathering, Business Process
Education
University of Manitoba 2005 — 2009
Bachelor of Commerce Hons., Accounting and Finance
Fidelis Care November 2014 - Present
Fidelis Care 2015 - 2015
Fidelis Care 2015 - 2015
Fidelis Care 2015 - 2015
Dell March 2014 - July 2014
AMD January 2013 - September 2013
PayPal Inc (an eBay Company) October 2009 - December 2012
NEC April 2009 - September 2009
Digital Filing Systems January 2008 - January 2009
PayPal September 2005 - August 2007
Skills
C#, .NET, Microsoft SQL Server, ASP.NET, Software Development, Web Services, OOP, Agile Methodologies, Linux, C++, PL/SQL, SOA, Perl, C, XML
Education
Western Michigan University 2001 — 2004
M.S, Computer Science
University of Madras 1997 — 2001
B.Tech, Information Technology
MCTM School, Chennai
Fidelis Care February 2015 - Present
Fidelis Care March 2013 - Present
Fidelis Care December 2011 - March 2013
Skills
Mac OS X, Windows 7, Microsoft Office, PowerPoint, Lotus Notes, Facets, CCA, Microsoft Excel, Databases, Administration, Employee Benefits, Program Management, Data Analysis, Microsoft Word, Access, Leadership, Customer Service, Research, Marketing, Public Speaking, Teamwork, Insurance, Healthcare, Training, Health Insurance, Data Entry, Analysis
Education
University at Buffalo 2007 — 2011
Bachelor's, Human Resources, Marketing
Lockport High School 2003 — 2007
Fidelis Care December 2012 - Present
Consultant July 2012 - November 2012
Inergex June 2010 - July 2012
M&T Bank September 2006 - June 2010
DataWave Computing, Inc. August 1992 - September 2006
Skills
Microsoft SQL Server, SDLC, Software Development, Requirements Analysis, Business Intelligence, Visual Studio, Integration, .NET, Business Analysis, Disaster Recovery, Database Design, Visual Basic, Vendor Management, Business Objects, Testing, JavaScript, SharePoint, Web Development, Software Documentation, C#, T-SQL, Visio, Agile Methodologies, Software Consulting, Data Modeling, System Architecture, Web Applications, VB.NET, Crystal Reports, ASP.NET AJAX, CSS, HTML, Relational Databases, Web Services, Scrum, IIS, Databases, SSIS, TFS
Education
State University of New York at Buffalo
Computational and Applied Mathematics
Fidelis Care November 2012 - Present
CUBRC April 2007 - November 2012
Westny Building Products Corp/ Pella Windows April 1997 - April 2007
Skills
Customer Service, Insurance, Microsoft Excel, Leadership, Process Improvement, Marketing, Training, Team Building, Business Analysis, Analysis
Education
University at Buffalo 1980 — 1985
Bachelor’s Degree, Communications