Friendly’s Ice Cream
Industry: Restaurant company
DescriptionFriendly's is a restaurant chain on the United States' East Coast. Friendly's was founded in 1935 in Springfield, Massachusetts, by the Blake brothers S. Prestley and Curtis. It has 10,000 employees; John M. Maguire is the CEO. Customer service: 1 (800) 966-9970 Headquarters: Wilbraham, MA Subsidiaries: Johnny Rockets,
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Friendly’s Ice Cream Employees
Benny's Inc. April 2012 - Present
Brookstone November 2011 - December 2011
Bridgewater State University June 2006 - September 2011
Friendly's Ice Cream May 2009 - September 2009
Carver Community Access Television August 2005 - June 2006
Town of Carver March 2005 - June 2005
Skills
Editing, Writing, Broadcast, Facebook, Pop Culture, Geek Culture, Trivia, Blogging, Video Production, Social Media, Television, Film, Video Editing, Creative Writing, Customer Service, Film Production
Education
Bridgewater State College 2006 — 2011
Bachelor's Degree, Film/Cinema/Video Studies
Bridgewater State University 2006 — 2011
Bachelor's, Comm Studies-Media&CommTec 2011
Carver High School 2002 — 2006
Bachelor's degree, Film/Cinema/Video Studies
Colloquy360 June 2014 - Present
Kaplan June 2014 - Present
Anthem Education September 2013 - June 2014
Anthem Education September 2012 - September 2013
Loews Hard Rock Hotel- Orlando February 2012 - February 2013
CityFish Restaurant December 2010 - March 2012
Schneider Financial Group LLC April 2011 - October 2011
Friendly's Ice Cream August 2006 - December 2010
Florida Today August 2004 - May 2007
Cumulus Broadcasting May 2006 - August 2006
Skills
Financial Analysis, Forecasting, Financial Modeling, Financial Reporting, Budgets, Accounting, Variance Analysis, Microsoft Excel, Finance, Corporate Finance, Valuation, Managerial Finance, Strategic Financial..., Cash Flow, Account Reconciliation, Income Statement, General Ledger, Financial Forecasting, CampusVue, LoanScience, Analysis, Strategy, Microsoft Word, Access
Education
University of Central Florida 2007 — 2012
Bachelor of Science, Finance
Dunkin Donuts January 2013 - Present
Dunkin Donuts February 2012 - January 2013
Panara Bread August 2011 - February 2012
Friendlys Ice Cream November 2002 - August 2011
Skills
Customer Satisfaction, Hospitality, Leadership, Training, Inventory Management, Management, Sales Management, New Business Development, Retail, Merchandising, Strategic Planning, Marketing Strategy, FMCG, Microsoft Word, PowerPoint, Negotiation, Project Management, Social Media, Business Strategy, Multi-Unit
Education
Newbury College 1980 — 1982
Associate's degree, Equine Studies
Johnson and Wales University 1977 — 1979
Associate's degree, Restaurant/Food Services Management
Friendly's Ice Cream August 2013 - Present
Kessler Family LLC January 2000 - August 2013
Skills
Restaurant Management, Food Service, Inventory Management, Coaching, Budgets, Loss Prevention, Operations Management, Food, Hospitality, Leadership, Retail, P&L Management, Management, Team Building, Multi-Unit Management, Food & Beverage, Visual Merchandising, Team Leadership, Marketing, Merchandising, Multi-unit, Sales Management, Hiring, Customer Satisfaction, Time Management, Training, Cold Calling, Microsoft Excel, Customer Service, Direct Sales, Sales Operations, Inventory Control, Store Management, Restaurants, Strategic Planning, Catering, Sales, P&L, Income Statement, Franchising, Microsoft Office, Profit, Account Management, Menu Development
Education
Le Moyne College
Bachelor's degree, Political Science and Government
HBCS December 2014 - Present
Discover Financial Services January 2013 - Present
Delaware State University September 2010 - Present
City of Dover January 2009 - August 2011
Trio Delight Cafe October 2007 - December 2009
Liberty Resources July 2007 - September 2007
Philadelphia Vision Center August 2005 - July 2007
Victoria's September 2006 - January 2007
City of October 2004 - May 2005
Friendly's Ice Cream January 2003 - August 2004
Skills
Leadership, Microsoft Office, Sales, Teamwork, Time Management, Customer Service, PowerPoint, Microsoft Excel, Microsoft Word, Public Speaking, Outlook, Data Entry, Social Networking, Team Leadership, Management, Fundraising, Public Relations, Critical Thinking, Nonprofits, Editing, Coaching
Education
Delaware State University 2010 — 2013
Bachelor of Science (B.S.), Movement Science, Junior
Suncoast Podiatry Associates August 2008 - Present
Triggers Cleaning Service June 2011 - July 2015
Walmart February 2010 - August 2010
Suncoast Podiatry October 2008 - February 2010
AT&T May 2008 - October 2008
New England Cellular Inc August 2006 - April 2008
Charles Pope Cellular June 2001 - August 2006
Mitch & Bob's Cafe May 1993 - April 2001
Friendly's Ice Cream August 1985 - March 1993
Skills
Customer Service, Management, Training, Leadership, Sales, Team Building, Marketing, Retail, Process Scheduler, Troubleshooting, Microsoft Excel, Teamwork, Advertising, Business Planning, Data Analysis, Pricing, Inventory Control, Time Management, Inventory Management
Education
Colorado Technical University 2008 — 2009
Associates DegreeAssociates of Science, Accounting
Wells Fargo Insurance Services USA, Inc January 2007 - Present
Insurance Overload Staffing April 2008 - May 2008
Sunlife Financial June 2005 - March 2007
Landy Insurance Agency January 2001 - January 2004
ManagedComp Inc January 2000 - January 2001
Friendly's Ice Cream January 1996 - January 2000
Education
Another Course to College 1997 — 1998
Boston Latin School 1992 — 1997
The National Alliance
Ohio Department of Public Safety, Bureau of Motor Vehicles August 1981 - September 2011
ODPS, Bureau of Motor Vehicle 1981 - 2011
Friendly's Ice Cream December 1980 - October 1981
Skills
typing, data entry,..., working on computer,..., Time Management, Government, Filing, Customer Service, Typing, Event Planning, American Sign Language, Data Entry
Education
Grandview Heights High School 1978 — 1982
Fort Hayes Community Center, Data Entry
Columbus State
Certificate Program, ASL/Deaf Communications
Collins Brothers Worldwide, LLC March 2015 - Present
William B. Meyer, Inc. September 2014 - March 2015
Whalen's Moving & Storage Co. April 2011 - September 2014
Clearview Cinemas January 2010 - April 2011
Clearview Cinemas September 2008 - January 2010
The College of Westchester October 2008 - October 2009
Boys & Girls Club of Northern Westchester December 2005 - June 2008
Friendly’s Ice Cream January 2008 - April 2008
Skills
Customer Service, Sales, Microsoft Office, Account Management, Operations Management, Facebook, Budgets, Social Networking, Team Building, Sales Management, New Business Development, Time Management, Social Media, Inventory Management, Social Media Marketing, Transportation, Public Relations, Management, PowerPoint, Coaching, Logistics, Outlook, Marketing, Microsoft Word
Education
The College of Westchester 2014 — 2015
Bachelor of Business Administration (B.B.A.), Business Administration and Management, General
The College of Westchester 2008 — 2010
Associate of Arts and Sciences (A.A.S.), Business, Management, Marketing, and Related Support Services
Subway September 2010 - Present
Jubes Family Resturaunt September 2009 - December 2009
Friendlys Ice Cream August 2008 - September 2009
Skills
Creative Writing, Windows, People Skills
Education
Anna Maria College 2007 — 2011
Bachelor of Arts, English
Big Y World Class Market January 2014 - Present
Pioneer Valley Federal Credit Union May 2012 - February 2014
American Eagle Outfitters July 2009 - December 2013
Randall's Farm and Greenhouse April 2008 - July 2009
Friendly's Ice Cream March 2007 - May 2008
Skills
Accounting, Customer Service, Microsoft Office, Inventory Management, Microsoft Excel, Retail, Access, Payroll, Time Management, Budgets, Outlook, PowerPoint, Sales, Teamwork, SAP R/3, Fashion, Forecasting, Team Leadership, Management, Microsoft Word, Monthly Close, Tax, meals and sales tax, E911 Fee Tax Return, Tax Returns, Personal Income Tax..., Lotus Notes, Invoicing, Financial Accounting, Data Entry, Accounts Payable, General Ledger
Education
Western New England University 2010 — 2012
B.S, Accounting
Holyoke Community College 2008 — 2010
Associates Business Management, Business Management
Ludlow Senior High School 2004 — 2008
High School Diploma, College Prep
StanChem October 2010 - Present
Friendly's Ice Cream September 2003 - January 2010
H. P. Hood October 1987 - June 2003
Skills
Manufacturing, Plant Management, Leadership, Process Improvement, Quality Assurance, Continuous Improvement, Management, Food Safety, Lean Manufacturing
Education
Isenberg School of Management, UMass Amherst 1995 — 1999
MBA, Business Administration
State University of New York College at Oswego
BA, Biology
Gypsum Management and Supply May 2014 - Present
Friendly's Ice Cream March 2013 - March 2014
WebIGNITION.com 2012 - 2012
Conservation Services Group 2008 - 2011
The Coca-Cola Company 2003 - 2008
The Coca-Cola Company 2002 - 2003
The Coca-Cola Company 2000 - 2001
The Coca-Cola Company 1997 - 2000
Skills
Marketing Communications, Project Management, Digital Marketing, Web Design, Corporate Branding, Content Management, Content Strategy, Copywriting, User Experience, Web Metrics, Social Media, Google Analytics, Wordpress, Web Analytics, CSS, SEO, Email Marketing, Brand Development, WordPress
Education
Clemson University 1990 — 1995
International Trade and French, Marketing, Management, Accounting and Finance
Coca-Cola University
International Project Management and Frontline Leadership
Georgia Institute of Technology
Website Design Certification
Friendly's Ice Cream June 2009 - Present
Malden Catholic High School September 2009 - October 2009
NJ Plastering April 2007 - September 2007
Skills
Graphic Design, Sales Process, Consumer Behavior, Marketing Strategy, Advertising, Marketing, Sales, Marketing Communications, Retail, Facebook, Email Marketing, Social Media, Social Networking, Social Media Marketing, PowerPoint, Online Advertising, Digital Marketing, Competitive Analysis, Microsoft Word, Microsoft Office, Event Management, Public Relations, Market Research
Education
Southern New Hampshire University 2010 — 2013
Bachelor of Science, Marketing
Norwich University 2009 — 2010
Accounting
Malden Catholic High School 2005 — 2009
Blackbaud April 2014 - Present
Blackbaud June 2013 - April 2014
Blackbaud February 2012 - June 2013
Banana Republic Factory Store September 2011 - January 2012
Jacob's Pillow Dance Festival January 2011 - January 2012
MCLA Office of Institutional Advancement January 2009 - December 2010
Williamstown Theatre Festival May 2009 - August 2010
MCLA Learning Service Center September 2008 - May 2010
Tighe & Bond Environmental Engineering May 2008 - August 2008
Friendly's Ice Cream April 2005 - August 2007
Skills
Event Management, Grant Writing, Social Networking, Marketing, Fundraising, Editing, Community Outreach
Education
Massachusetts College of Liberal Arts 2007 — 2010
B.A. Arts Management, B.A. Fine and Performing Arts, Theatre
Pierce-Cote Advertising/Regan Communications January 2015 - Present
Papa Gino's February 2014 - January 2015
Friendly's Ice Cream October 2012 - February 2014
Ninety Nine Restaurants January 1993 - October 2012
WR Grace January 1988 - January 1993
Ocean Spray Cranberries January 1986 - January 1988
Dunkin' Brands January 1983 - January 1986
CPC International (Best Foods Division) January 1981 - January 1983
General Mills January 1979 - January 1981
Skills
Advertising, Marketing, Marketing Strategy, Social Media Marketing, Product Marketing, Social Media, Sales, Email Marketing, Restaurants, Income Statement, Marketing Communications, Event Planning, Event Management, Public Relations, Food, Management, Hospitality
Education
Tulane University - A.B. Freeman School of Business 1977 — 1979
MBA, Marketing
Boston College 1973 — 1977
BS, Business Administration, Marketing
Texas Roadhouse October 2013 - Present
Bravo Brio Restaurant Group June 2012 - June 2013
Harvest Restaurant Group October 2011 - June 2012
Redstone American Grill May 2008 - October 2011
2008 Carrabba's Italian Grill June 2002 - April 2008
The Crab House Restaurant November 2001 - June 2002
Longhorn Steakhouse January 1996 - January 2001
Friendly's Ice Cream 1988 - 1993
Skills
Food Service, Restaurant Management, Menu Development, Food & Beverage, Restaurants, Training, Catering, New Restaurant Openings, Multi-unit, Culinary Skills, Labor Control, Fine Dining, Banquets, Food, Cooking, Leadership, Hiring, Wine, Hospitality, Sanitation, ServSafe, Recipes, Menu Costing, Cuisine, Serve Safe Certified, P&L, Food Safety, Food Quality, Franchising, Hospitality Management, Sales, Pre-opening, Hospitality Industry, Budgets, Retail, Hotels, Multi-Unit
Education
Southern New Hampshire University 1984 — 1988
BS, Hotel/Restaurant Management
Southern New Hampshire University 1984 — 1988
Bachelor of Applied Science (B.A.Sc.), Hotel, Motel, and Restaurant Management
Friendlys Ice Cream January 1995 - Present
Skills
Product Development, Strategic Planning, Grocery, Merchandising
Education
Springfield College 1982 — 1986
Bachelor of Science
H&M July 2009 - Present
Circuit City September 2008 - March 2009
Friendlys Ice Cream May 2007 - October 2008
Johnson & Wales Retail Laboratory February 2008 - May 2008
Education
Johnson & Wales University
Bachelor of Science, Retail Marketing and Management
Johnson & Wales University
Associate Degree, Science, Fashion Merchandising
Sweetbay Supermarket March 2011 - Present
Friendly's Ice Cream 1995 - 1999
Our Little Italian Kitchen November 1973 - November 1985
Skills
Merchandising, Profit, Customer Service, Retail
Education
Marist College 1967 — 1970
BA, Business
InterMetro Industries Corporation (an Emerson Storage Solutions company) October 2011 - Present
Arbonne International (Independent Consultant) February 2009 - January 2012
UniFirst Corporation October 2010 - October 2011
Friendly Ice Cream Corporation March 2007 - September 2009
Friendlys Ice Cream 1996 - 2007
Skills
Budgets, Team Building, Customer Service, Microsoft Office, Account Management, Sales, Leadership, Coaching, Healthcare, Training, Advertising, Cold Calling, Event Planning, Fundraising, Leadership Development, Management, Marketing, New Business Development, Project Management, Public Speaking, Sales Management, Strategic Planning, Team Leadership, Social Networking, Recruiting, Marketing Strategy
Education
Rowan University 1994 — 1998
BFA, Graphic Design
North Warren Regional High School 1990 — 1994
Whole Foods Market January 2014 - Present
Whole Foods Market July 2012 - January 2014
Wholefoods Market November 2011 - July 2012
Wakefern Corporation: Nutley Park Shoprite Inc. January 2011 - July 2012
Orange Township Public Schools September 2005 - June 2009
Miss Jennie Mae's January 1998 - January 2005
Lauryn Hill Obverse Creations January 1999 - January 2000
Friendly's Ice Cream January 1999 - January 2000
Pathmark - NJ July 1997 - June 1998
Sodexo, Marist January 1997 - June 1997
Skills
Cakes, Social Skills, Pies, Cookies, Biscuits, Bread, Fillings, Cake Decorating, Public Speaking, Teaching, Higher Education, Baking, Food, Cooking, Food Service, Food Industry, Food Safety, Culinary Skills, Customer Service, Menu Development, Catering
Education
The Culinary Institute of America 1996 — 1996
Baking and Pastry Arts
Rutgers University-New Brunswick 1991 — 1995
BA, History
clinton school
Sun Life Financial June 2014 - Present
Women's Fund of Western Massachusetts January 2014 - Present
Sun Life Financial May 2011 - June 2014
MetLife August 2010 - May 2011
Disability Management Services, Inc. June 2006 - August 2010
A. L. Cignoli Co. December 2005 - June 2006
Friendly's Ice Cream August 1999 - June 2006
Skills
Claim, Liability, Disability Insurance, Insurance, Claims Management, Employee Benefits, Risk Management, Claim Investigation, Analysis, Coaching, Benefits Administration, Negotiation, Customer Service, Legal Writing, General Insurance, Relationship Management, Dispute Resolution, Process Improvement, Employee Relations, Workers Compensation, Health Insurance, Fraud, Life Insurance, Accident
Education
University of Massachusetts at Amherst - Isenberg School of Management 2010 — 2012
MBA, Business Administration and Management, General, 3.97 gpa
American International College
Bachelor of Arts, Communication
Kaplan University May 2008 - December 2010
Vance International Inc March 2007 - December 2007
Gulf Oil Limited March 2005 - March 2007
Town of Southbridge January 2005 - June 2005
Friendly's Ice Cream March 2001 - December 2004
Quinsigamond Community College January 2001 - May 2004
Education
Kaplan University 2008 — 2010
Bachelor's, Criminal Justice
Quinsigamond Community College 2001 — 2004
Associate's, Criminal Justice
Bay Path Regional Vocational Technical High School
High School Diploma
99 Rest February 2005 - Present
99 Restaurant and Pub February 2005 - Present
Proton Marketing March 2008 - November 2010
MICROS Systems Inc May 2004 - January 2005
Friendlys Ice Cream September 1997 - April 2004
Education
Johnson & Wales University
B.S, Hospitality Management
Johnson & Wales University
A.S, Travel & Tourism Management
Boston Market May 2013 - June 2014
Friendly's Ice Cream August 2008 - October 2012
Skills
Catering, Food, Food, Food Service, Menu Development, Multi-unit, New Restaurant Openings, P, Restaurant Management, Restaurants, Hospitality, Customer Service, Inventory Management, ServSafe, Serve Safe Certified, Multi-Unit
Education
Daytona State College 2015 — 2016
Law enforcement
El Carmen University 2001 — 2005
Centinel Financial Group, LLC April 2010 - Present
MetLife August 1997 - April 2010
Friendly's Ice Cream August 1986 - August 1997
Education
Wethersfield High School 1982 — 1985
Central Connecticut State University
Apple May 2014 - Present
Friendly's Ice Cream April 2008 - May 2014
Boston Bruins July 2013 - January 2014
Friendly's Ice Cream January 2011 - February 2013
Skills
Exceptionally Organized, Multi Tasking, Goal Oriented, Fast Learner, Work in A Fast-paced..., Microsoft Word, Microsoft Excel, Microsoft Office, Prezi, Photoshop, SPSS, Twitter, Facebook, Teamwork, Marketing Strategy, Time Management, Social Networking, Customer Service, Social Media Marketing, Marketing, Data Entry, Marketing Communications, Public Relations, Event Management, Editing, Fundraising, Data Analysis, Sales, Public Speaking, Nonprofits, Community Outreach, Event Planning, Management, Grant Administration, Grant Preparation, Grant Coordination
Education
Suffolk University 2011 — 2013
Bachelor of Science (BS), Marketing/Sports Marketing
North Shore Community College 2010 — 2011
Associate of Science (A.S.), Management
North Shore Community College 2008 — 2011
A.S, Marketing
Rockport High School 2004 — 2008
WellPoint May 2012 - August 2012
Brittany Farms Health Care Center June 2011 - October 2011
Friendly’s Ice Cream April 2010 - July 2011
Skills
Visio, Microsoft Excel, Microsoft Word, PowerPoint
Education
The University of Connecticut 2011 — 2015
B.S, Mechanical Engineering
Hartford Christian Academy 2008 — 2011
Crossroads, Inc. May 2008 - Present
Friendly's Ice Cream March 2001 - September 2005
Skills
Computer Building, Software Installation, Automotive Repair, Time Management, Restaraunt Management
Education
Gateway Community College 2007 — 2011
Associates in Science, Drug and Alcohol Recovery Counseling
Albert I. Prince Tech 1978 — 1982
High School Diploma, Heating, Ventilation, Air Conditioning and Refrigeration Engineering Technology/Technician
Baker Hughes July 2014 - Present
Friendlys Ice Cream July 2013 - July 2014
Western Petroleum/Maxum Petroleum/Pilot Travel Centers July 2012 - January 2013
Dual Trucking March 2012 - July 2012
Key Energy Services January 2012 - March 2012
Zion Transport LLC July 2010 - December 2011
United Agri Products/ Crop Production Service March 2007 - June 2010
Brown Cow Country Market June 2006 - March 2007
Performance Food Group November 2005 - June 2006
W&J Diary Sales April 2004 - November 2005
Education
Cleveland Institute of Electronics 1996 — 1998
select courses, Industrial Electronics Technology/Technician, 3.8
Cuyahoga Community College 1986 — 1988
select courses, Graphic Communications, 3.4
Bojangles April 2012 - November 2013
Friendly's Ice Cream April 2009 - November 2009
Wal-mart February 2007 - March 2008
Wendy's August 2005 - December 2006
Education
ICDC College 2015 — 2016
Bussiness and management and accounting
Wayne community college 2009 — 2010
N/A, General Studies