HEI Hotels & Resorts
Industry: Company
DescriptionHEI Hotels & Resorts is a hospitality owner and operator based in Norwalk, Connecticut. Founded by brothers Gary and Steve Mendell, HEI owns and manages over 50 full service, upper-upscale and luxury ... Headquarters: Norwalk, Connecticut, United States Founded: 1985
HEI Hotels & Resorts List of Employees There's an exhaustive list of past and present employees! Get comprehensive information on the number of employees at HEI Hotels & Resorts. You can filter them based on skills, years of employment, job, education, department, and prior employment.
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HEI Hotels & Resorts Employees
San Diego Marriott Gaslamp 2013 - Present
Marriott International September 2011 - Present
Hotel 71 November 2010 - September 2011
HEI Hotels & Resorts 2008 - 2009
Skills
Hotels, Event Planning, Marketing, Team Building, Management, Contract Negotiation, Hospitality, Food & Beverage, Hospitality Industry, Event Management, Hospitality Management, Hotel Management, Meeting Planning, Front Office, Resorts, Banquets, Revenue Analysis
Education
Michigan State University 2004 — 2008
Hospitality Business
Disney Cruise Line April 2013 - Present
Disney Cruise Line May 2012 - April 2013
HEI Hotels & Resorts January 2012 - May 2012
Crestline Hotels & Resorts May 2011 - December 2011
American Eagle Outfitters May 2011 - December 2011
Walt Disney World January 2011 - May 2011
Skills
Guest Service, Front Office, Hospitality, Hotels, Hospitality Industry, Hospitality Management, Hotel Management, Tourism, Event Management, Banquets, Team Building, Guest Service Management, Concierge Services, Reservation, Leisure, Entertainment, Customer Service
Education
Old Dominion University 2007 — 2011
Bachelor of Science, Hospitality Administration/Management
JSK Hospitality July 2014 - Present
Fine Hospitality Group February 2013 - July 2014
Westmont Hospitality Group November 2011 - February 2013
HEI Hotels & Resorts October 2008 - May 2011
Radisson September 2006 - October 2008
White Lodging Services January 2006 - September 2006
TownePlace Suites by Marriott 2004 - 2005
Skills
Hotel Management, Hospitality, Catering, Event Management, Hospitality Management, Hotels, Hospitality Industry, Food & Beverage, Front Office, Resorts, Revenue Analysis, Forecasting, OnQ, Property Management..., Yield Management, Rooms Division, Restaurants, Pre-opening, Lodging, Meeting Planning, Micros
Education
Michigan State University - The Eli Broad College of Business 2000 — 2005
Bachelor’s Degree, Hospitality Business
Marriott International April 2015 - Present
HEI Hotels & Resorts January 2015 - April 2015
HEI Hotels & Resorts December 2014 - January 2015
Sheraton Nashville Downtown April 2014 - December 2014
Sheraton Nashville Downtown November 2013 - April 2014
Journal Communications Inc. January 2013 - November 2013
ServiceSource International April 2012 - January 2013
Gaylord Opryland Resort and Convention Center May 2011 - April 2012
Skills
Media Relations, Marketing Communications, Social Networking, HotSOS, Hospitality, Facebook, Public Relations, Microsoft Word, Hospitality Industry, PowerPoint, Customer Service, Event Planning, Hospitality Management, Event Management, Hotels, Resorts, Front Office, Hotel Management, Customer Satisfaction
Education
Kentucky Wesleyan College 2006 — 2010
Bachelor of Science (B.S.), Corporate Communications
Starwood Hotels & Resorts Worldwide, Inc. February 2015 - Present
HEI Hotels & Resorts November 2011 - February 2015
InterContinental Chicago February 2009 - December 2011
Starwood Hotels & Resorts Worldwide, Inc. May 2008 - February 2009
Starwood Hotels & Resorts Worldwide, Inc. January 2007 - May 2008
Starwood Hotels & Resorts Worldwide, Inc. January 2004 - January 2007
Starwood Hotels & Resorts Worldwide, Inc. July 2002 - January 2004
Skills
Hotels, Hospitality Industry, Meeting Planning, Hospitality Management, Hospitality, Resorts, Food & Beverage, Hotel Management, Revenue Analysis, Catering, Yield Management, Banquets, Tourism, Convention Services, Pre-opening, Trade Shows, Front Office, Restaurants, Event Management, Marketing, Budgets, Sales, Management, Hotel Booking, Rooms Division, Property Management..., Sales Management
Education
Michigan State University 1998 — 2002
2002, BA- Hospitality Business
H. H. Dow High School 1994 — 1998
High School, College/University Preparatory, 9-12
HEI Hotels & Resorts July 2015 - Present
Skills
Training, Management, Customer Satisfaction, Sales, Retail, Marketing, SAP, Microsoft Excel, Team Leadership, Teamwork, Time Management, Public Speaking, Team Management, Customer Service, Leadership, Strategic Planning, Microsoft Office
Education
Lindenwood University 2013 — 2014
Master of Business Administration (M.B.A.), Accounting and Finance
Lindenwood University 2010 — 2012
Bachelor of Arts, Accounting
JLL June 2015 - Present
Target June 2014 - December 2014
HEI Hotels & Resorts June 2013 - January 2014
EffectiveBrands April 2012 - May 2012
Skills
Social Media Marketing, Highly personable, Marketing Communications, Microsoft Office, Organizational..., Customer Service, Event Planning, Community Organizing, Organizational..., Interactive..., Microsoft Excel, Microsoft Word, PowerPoint, Lightspeed, Public Speaking, Facebook, Acting, Tutoring, Blogging, Social Media, Leadership, Social Networking, Marketing
Education
University of San Diego 2013 — 2015
Bachelor's degree, Marketing/Marketing Management, General
New York University 2011 — 2013
Pasadena City College 2012 — 2012
Olshan Hotel Management Inc Sheraton Suites Galleria Atlanta June 2015 - Present
Marcus Hotels & Resorts October 2014 - Present
Interstate Hotels & Resorts September 2013 - October 2014
Interstate Hotels & Resorts June 2011 - September 2013
HEI Hotels & Resorts August 2008 - March 2010
Skills
Training, Customer Service, Management, Team Building, Customer Satisfaction, Hotels, Microsoft Office, Microsoft Excel, Food & Beverage, Budgets, Human Resources, Microsoft Word, Micros, OnQ, OnQ R&I, Sales, Sales Process, Sales Operations, SMERF, Catering, Banquet Operations, Restaurant Management, E-Learning, Hospitality Industry, Catering Sales
Education
Georgia Gwinnett College 2014 — 2017
Bachelor's Degree, Criminalistics and Criminal Science, Sophmore
Kennesaw State University 2011 — 2014
Criminalistics and Criminal Science
McDonough High School 1990 — 1994
Diploma, College Prep
Norwegian Cruise Line October 2012 - April 2014
Seven Springs Resort December 2010 - December 2012
Wyndham Grand Pittsburgh Downtown December 2010 - December 2012
Hershey Entertainment & Resorts April 2009 - January 2011
Double Diamond Resorts/Eagle Rock Resort 2005 - 2009
sodexho August 2001 - October 2005
HEI Hotels & Resorts October 1996 - August 2001
Sheraton Hotel, Hartford, Ct September 1993 - September 1996
The Grove Park Inn Resort & Spa August 1986 - August 1993
Skills
Culinary Skills, Menu Development, Cuisine, Banquets, Fine Dining, Cooking, Recipes, Food & Beverage, Catering, Hotels, Restaurants, Pastry, Gourmet, Hospitality, Restaurant Management, Sanitation, Food Service, Culinary Management, Menu Costing, Seafood, Hospitality Management, Hospitality Industry, Food, Food Preparation, Resorts, Pre-opening, Food Safety, Italian cuisine, Sauces, Mediterranean, Menu Engineering, Labor Control, Food Cost Management, Hotel Management, Recipe Testing, Butchery, Food Cost Analysis, French Cuisine, Baking, Culinary Education, Micros, Food Quality, Banquet Operations, ServSafe, Gastronomy, Food Styling, HACCP, Pre-opening experience, Cost Control, Serve Safe Certified
Education
Johnson and Wales University 1980 — 1982
Associate of Science, Culinary Arts, 3.45 GPA
Manhiem Township High School 1976 — 1980
Diploma, Required
HEI Hotels & Resorts April 2015 - Present
Crossroads Hospitality Management Compant June 2013 - Present
Interstate Hotels & Resorts February 2011 - June 2013
Prevention Works November 2009 - November 2010
Skills
Active Directory, Computer Hardware..., LAN Switching, Cisco IOS, Microsoft Office, Mobile Devices, Routing Protocols, Troubleshooting, IT Management, Hospitality Industry, Microsoft Office 2007, Technical Support, Management, Outlook, Visio, Operating Systems, Servers, Network Design, Computer Hardware, Network Administration, Windows 7, CCNA, Networking, Cisco Technologies, Project Management, Windows Server, Microsoft Technologies, Hospitality, iPhone, Windows, Microsoft Exchange, Windows XP, Network Security, Wireless Networking, Information Technology, Symantec Endpoint..., LAN-WAN
Education
Keller Graduate School of Management of DeVry University 2013 — 2014
Master of Business Administration (MBA), Project Management
Devry University 2010 — 2011
Bachelor's degree, Technical Management, 3.5
Glenville State College 2004 — 2008
Associate's degree, Business Administration and Management, General, 3.5
Computer Learning Center 1995 — 1996
Associate's degree, Computer Science, 3.2
HEI Hotels & Resorts December 2014 - Present
The Aspen Institute June 2014 - October 2014
The Cable Center August 2011 - June 2014
Starwood Hotels & Resorts Worldwide, Inc. August 2010 - August 2011
The Little Nell November 2009 - April 2010
Professional Planning Group February 2008 - October 2009
Skills
Sales, Event Planning, Hotels, Tourism, Hospitality, Social Media, Customer Service, Event Management, Hospitality Management, Food & Beverage, PowerPoint, Social Media Marketing, Microsoft Office, Marketing Communications, Management, Marketing, Meeting Planning, Nonprofits, Hospitality Industry, Corporate Events, Fundraising, Trade Shows, Training, Leadership, Social Networking, Email Marketing, Marketing Strategy, Budgets, Restaurants, Time Management, Advertising, Online Marketing, Organizational..., Strategic Planning
Education
Gonzaga University 2012 — 2014
Master's Degree, Organizational Leadership
University of Denver - Daniels College of Business 2006 — 2009
B.S./B.A., Hotel, Restaurant, Tourism, and Management
Omni Hotels October 2012 - Present
HEI Hotels & Resorts September 2011 - September 2012
HEI Hotels & Resorts June 2011 - September 2011
Roberto's Restaurant March 2011 - June 2011
U.S. Fish and Wildlife Service July 2010 - April 2011
Courtyard by Marriott July 2010 - February 2011
Courtyard by Marriott October 2008 - May 2010
Courtyard by Marriott February 2008 - October 2008
Skills
Hospitality Management, Hospitality, Hotels, Hospitality Industry, Front Office, Hotel Management, Micros, Food & Beverage, Property Management..., Restaurants, Rooms Division, Resorts, Tourism, Customer Service, Event Planning, Event Management, Opening Hotels, Time Management, Process Scheduler
Education
University of Massachusetts at Amherst - Isenberg School of Management 2005 — 2011
Bachelor of Science, Hospitality and Tourism Management
Holyoke Community College 2008 — 2009
Hospitality & Tourism Management
Portfolio Hotels & Resorts August 2015 - Present
Kendall College September 2014 - Present
HEI Hotels & Resorts June 2014 - March 2015
Thompson Hotels - Commune Hotels & Resorts August 2013 - May 2014
Joie de Vivre Hotels - Commune Hotels & Resorts June 2012 - June 2013
Joie de Vivre Hotels - Commune Hotels & Resorts August 2011 - June 2012
Skills
Hotels, Rooms Division, Guest Satisfaction, Hotel Management, Management, Property Management..., Front Office, Hospitality Management, Pre-opening, Hospitality Industry, Yield Management, Revenue Analysis, Resorts, Hospitality, Restaurants, Restaurant Management, Hotel Booking, OnQ, Fine Dining, Training, Opening Hotels, Guest Service Management, Concierge Services, Lodging, Boutique Hotels, Hiring, Rooms Division..., Payroll, Employee Training, Guest Recovery, Customer Satisfaction, Leadership, Opera, Pre-opening experience, Hotel Administration, Social Media, Food & Beverage
Education
Kendall College 2008 — 2011
B.A. Hospitality Management, International Hospitality Management
Acuity Brands May 2015 - Present
PSAV November 2014 - Present
Delta Community Credit Union November 2014 - May 2015
Georgia Department of Corrections October 2011 - October 2013
Coastal Georgia Center January 2013 - June 2013
HEI Hotels & Resorts June 2011 - September 2011
Snelling January 2011 - April 2011
DeKalb County Government July 2006 - August 2010
Georgia Southern University October 2007 - May 2008
DeKalb Medical May 2002 - September 2007
Skills
Public Safety, Music Production, Investigation, Security, Criminal Law, Software Documentation, Customer Service, Microsoft Word, Outlook, PowerPoint, Public Speaking, Music Management, Microsoft Excel, Data Entry, Training, Program Management, Government, Microsoft Office, Audio Engineering, Live Sound, Coaching, Studio Recording, Recording, Marksmanship, Music Industry
Education
SAE Institute (USA) 2013 — 2014
Associate’s Degree, Audiovisual Communications Technologies/Technicians, 3.37
Georgia Southern University 2007 — 2011
Bachelor’s Degree, Criminal Justice/Safety Studies, 3.27
Chamblee Charter High School 2003 — 2007
High School Diploma, College/University Preparatory and Advanced High School/Secondary Diploma Program
Davidson Hotels & Resorts February 2011 - Present
Doubletree Hotel & Executive Meeting Center October 2009 - February 2011
HEI Hotels & Resorts February 2007 - September 2009
Baltimore Marriott Hunt Valley Inn September 2006 - February 2007
Skills
Revenue Analysis, Revenue Forecasting, Revenue Management, Yield Management, Forecasting, Hotels, Hotel Management, Front Office, Hospitality Industry, Hospitality Management, Property Management..., OnQ R&I, MarketVision, Hospitality, Price Optimization, MRDW, Lodging, MARSHA, Delphi, eFlex, Opera
Education
Penn State University 1999 — 2005
BA, Women's Studies
InterContinental Hotels Group (IHG®) August 2015 - Present
InterContinental Hotels Group July 2012 - Present
HEI Hotels & Resorts October 2011 - July 2012
Marriott Hotels July 2009 - October 2011
Sparc Springfield, IL February 2009 - July 2009
Crowne Plaza® Hotels & Resorts April 2005 - August 2008
Skills
Hospitality Industry, Hospitality Management, Hotels, Hotel Management, Revenue Analysis, Resorts, Food & Beverage, Hospitality, Rooms Division, Banquets, Catering, Event Planning, Conference Coordination, Administrative Work, Volleyball Coach, Delphi, MARSHA, Javelin, CI/TY, Intermediary, Sales, Hotel Booking, Property Management..., Event Management, Pre-opening, Front Office, Micros, Yield Management, Tourism, Guest Service Management, Opening Hotels, Opera
Education
Grand Canyon University 2012 — 2015
Bachelor of Business Administration (BBA), Business Administration and Management, General
Heartland Community College 2010 — 2012
Associate of Arts (A.A.), Elementary Education and Teaching, 2.5
Lincoln Land Community College 2003 — 2005
N/A, Elementary Education and Teaching
HEI Hotels & Resorts May 2015 - Present
Astor Crowne Plaza New Orleans November 2014 - May 2015
Astor Crowne Plaza New Orleans May 2014 - November 2014
Holiday Inn August 2013 - May 2014
Old Navy September 2012 - June 2013
Chick-fil-A May 2005 - April 2012
Traffic Scan Network, Inc. August 2009 - August 2011
Skills
Hospitality Management, Hospitality, Customer Service, Personal Responsibility, Always Punctual, Outstanding time..., Team Leadership, Passionate about work, Reliability, Problem Solving, Work Under Minimal..., Organization, Motivation, Outlook, Microsoft Excel, QuickBooks, PowerPoint, Time Management
Education
University of New Orleans 2013 — 2014
Master of Science (M.S.), Hospitality Administration/Management
Louisiana State University 2008 — 2013
Bachelor of Science (B.S.), Business Management
St. Joseph's Academy 2005 — 2008
HEI Hotels & Resorts September 2014 - Present
HVS July 2012 - September 2014
Morgan Stanley Investment Management July 2011 - September 2011
Shangri-La Hotels and Resorts May 2010 - August 2010
Benchmark Hospitality June 2007 - January 2010
NAI Northern California (Formerly Kilpatrick & Co) January 2009 - December 2009
Skills
Market Research, Appraisals, Financial Analysis, Valuation, Financial Modeling, Investments, Real Estate, Real Estate Economics, Research, Asset Managment, Market Analysis, Finance, Entrepreneurship, Strategy, Business Development, Asset Management, Management, Analysis, Investment Properties, Commercial Real Estate, Investment Banking, Due Diligence, DCF, Feasibility Studies, Hospitality, Hotels, Business Strategy, Real Estate Financing, Mergers & Acquisitions, Portfolio Management, Microsoft Office
Education
The London School of Economics and Political Science (LSE) 2011 — 2012
MSc, Real Estate Economics and Finance
Fudan University 2011 — 2011
Economics and Business Management
University of California, Berkeley 2008 — 2011
BA, Economics
The Webb Schools 2004 — 2008
High School, General
ACB International Trade 2014 - 2015
HEI Hotels & Resorts 2012 - 2013
Omega Painting & Designs March 2008 - July 2011
Skills
SAP ( Basics), Computer Proficiency, Brazilian Portuguese, Spanish-speaking, English-Spanish, Microsoft Office, Teamwork, Analytic Thinking, Hardwork, Fast Learner, Employee Benefits, Hospitality, Labor Relations, Perfectionist, Workers Compensation, Support Workers, Employee Relations, Hospitality Management, Spanish, Hospitality Industry, Payroll, Customer Service, Leadership, Microsoft Excel, PowerPoint, Management
Education
Fundação Getulio Vargas 2014 — 2015
Master of Business Administration (M.B.A.), Business Administration, Management and Operations
Sacred Heart University 2008 — 2012
Bachelor's Degree, Business Administration; Human Resources Management, 3,2
Hotwire March 2014 - Present
HEI Hotels & Resorts July 2012 - February 2014
HEI Hotels & Resorts March 2011 - July 2012
HEI Hotels & Resorts January 2011 - February 2011
HEI Hotels & Resorts April 2009 - December 2010
HEI Hotels & Resorts October 2008 - December 2010
HEI Hotels & Resorts March 2008 - March 2009
HEI Hotels & Resorts December 2007 - February 2008
Fund for Public Interest Research May 2007 - December 2007
Skills
Hotels, Revenue Analysis, Data Analysis, Training, Hospitality Management, Leadership, Contract Negotiation, Sales, Yield Management, Marketing Strategy, Hospitality Industry, Property Management..., Pre-opening, Delphi, Hospitality, Online Travel, Management, Strategy, Food & Beverage, Project Management, Hotel Management, Opening Hotels, Tourism, Crystal Reports, Hotelligence, Market Vision
Education
Illinois State University 2004 — 2007
Education
Purdue University 2002 — 2004
Biology, Education
HEI Hotels & Resorts March 2015 - Present
HEI Hotels & Resorts August 2014 - March 2015
Sheraton Minneapolis West April 2014 - August 2014
Sheraton Duluth Hotel July 2012 - April 2014
Northland Country Club May 2008 - July 2012
Skills
Hospitality Management, Hospitality, Wine, Restaurants, Hospitality Industry, Food, Restaurant Management, Bartending, Micros, Banquets, Fine Dining, Marketing, Alcoholic Beverages, Menu Costing, Menu Development, Hotel Management, Labor Control, Customer Service, Hotels, Facebook, Social Media, Catering, Food & Beverage, Resorts, Training, Front Office, Management, Operations Management, Event Planning, Purchasing, Menu Engineering, Banquet Operations, Hiring, Guest Recovery, Sanitation, F, Lightspeed, Food, Event Management, MICROS
Education
Lake Superior College 2007 — 2009
Accounting
Duluth East
University of Minnesota-Duluth
Marriott International (Gaylord Opryland) May 2014 - Present
Franklin Marriott Cool Springs (Interstate Hotels) May 2013 - April 2014
Hilton Pasadena (Davidson Hotels & Resorts) August 2012 - May 2013
Sheraton Nashville Downtown (Davidson Hotel Company) December 2010 - August 2012
Radisson LA Westside (Davidson Hotel Company) March 2010 - November 2010
HEI Hotels & Resorts October 2008 - March 2010
Mountaintop Management, LLC March 2007 - November 2008
Education
Middle Tennessee State University 2006 — 2007
Business Management/Communications
Liberty University 2004 — 2005
Broadcasting & Business Management
HEI Hotels & Resorts August 2015 - Present
Skills
Front Office, Hospitality Management, Guest Satisfaction, Hospitality Industry, Hospitality, OnQ, Inventory Management, Rooms Division, Forecasting, Budgeting, Customer Service, Time Management, Starwood Revenue..., Reservations Management, Budgets, Hotel Management, Event Management, Catering, Management, Menu Development, Hotels, Food & Beverage, Customer Satisfaction, Pre-opening, Guest Service Management, Yield Management, Property Management..., Revenue Analysis, Micros, Banquets, Hotel Booking, Resorts
Education
Johnson and Wales University 2001 — 2003
MBA, Hospitality Management
IIHM 1996 — 1999
Bachelor of Arts, Hospitality Management
Hilton Philadelphia at Penn's Landing May 2015 - Present
Crowne Plaza Hotel Bucks County January 2013 - January 2015
HEI Hotels & Resorts January 2015 - 2015
Crowne Plaza Philadelphia Bucks County June 2010 - December 2012
Doubletree by HIlton Philadelphia June 2006 - May 2010
Skills
Hospitality Management, Hotels, Hotel Management, Hospitality Industry, Revenue Analysis, Hospitality, Catering, Food & Beverage, OnQ, Micros, Tourism, Team Building, PowerPoint, Sales, Microsoft Word, Inventory Management, Cold Calling, Customer Service, Microsoft Excel, Event Management, Resorts, Property Management..., Rooms Division, Sales Management, Pre-opening, MICROS
Education
Johnson and Wales University 2002 — 2006
Hospitality Management, Hotels and International Tourism
CrossFit Nashville April 2012 - Present
Department of Health and Human Services December 2007 - Present
HEI Hotels & Resorts May 2011 - June 2014
High Output, Inc. March 2010 - May 2011
Johnson & Wales University September 2006 - November 2008
Skills
Event Management, Management, Budgets, CrossFit, Trade Shows, Nutrition, Social Media, Sales, Customer Service, Fitness Training, Fitness Instruction, Meeting Planning, Leadership Development, Customer Satisfaction, Sports Nutrition, Fitness, Strength Training, Public Speaking, Strategic Planning, Olympic Lifting, Strength & Conditioning, Recruiting, Group Exercise..., Coaching, Great Motivator, Information Systems, PowerPoint, Contract Negotiation, Microsoft Office, Nutritional Counseling, Hospitality Industry, Organized self-starter, Hotels, Crisis Management, Microsoft Excel, Brand Developement, Customer Loyalty..., Operational Efficiency, Social Networking
Education
Johnson and Wales University 2005 — 2008
Bachelor of Science, Sports Entertainment Event Management; Entrepreneurship
Simsbury High School 2001 — 2005
HEI Hotels & Resorts July 2015 - Present
Starwood Hotels & Resorts Worldwide, Inc. March 2011 - Present
InterContinental Hotels & Resorts October 2008 - March 2011
Sheraton Parsippany Hotel August 2007 - November 2008
The Westin Governor Morris March 2003 - October 2006
Skills
Hospitality Industry, Hotel Management, Hospitality Management, Hospitality, Hotels, Revenue Analysis
Education
Johnson and Wales University
Bachelor, Hospitality Management
Hospitality Ventures Management Group 2014 - Present
Love Hotel Management Company 2013 - 2014
HEI Hotels & Resorts 2011 - 2012
The Procaccianti Group 2006 - 2010
LXR Luxury Resorts 2005 - 2006
HEI Hotels & Resorts 2000 - 2005
Skills
Hospitality Management, Revenue Analysis, Food & Beverage, Front Office, Rooms Division, Fine Dining, Strategic Planning, Hospitality, Hotel Management, Quality Assurance, P&L Management, Yield Management, Hospitality Industry, Property Management, Performance Management, Hotels, Renovations, Renovation, Tourism, Restaurants, Sales, Management, Catering, Customer Satisfaction, Opening Hotels, Forecasting, Training, Convention Services, Resorts, Pre-opening, Leadership, OnQ, Restaurant Management, Cost Control, Hotel Booking, Property Management..., Team Building, Guest Service Management, Banquets, Micros, Lodging, Budgets, Menu Development, Guest Recovery, Pre-opening experience, Opera, Banquet Operations, Meeting Planning, Menu Engineering, Revenue Forecasting
Education
Michigan State University
BS, Hotel Administration
HEI Hotels & Resorts August 2015 - Present
Westin Hotels & Resorts August 2014 - July 2015
McCormick & Schmick's February 2013 - August 2014
Bittersweet Catering September 2012 - February 2013
Ridgewells Catering October 2010 - September 2012
Ultimate Events, LLC April 2010 - October 2010
MVLE, Inc June 2008 - May 2010
Georgetown Caterers June 2006 - February 2008
Skills
Event Management, Event Planning, Public Relations, Corporate Events, Meeting Planning, Marketing, Social Media, Marketing Communications, Sales, Account Management, Facebook, Social Networking, Customer Service, Wedding Planning, Restaurant Management, Trade Shows, Food & Beverage, Catering, Restaurants, Banquets, Hospitality, Hotels
Education
George Mason University 2002 — 2006
Bachelor's degree, Communication, General
Napa Valley's Silverado Resort and Spa April 2010 - Present
The Ritz-Carlton Hotel Company LLC September 2008 - January 2010
Starwood Hotels & Resorts Worldwide, Inc. June 2001 - September 2008
Starwood Hotels & Resorts Worldwide, Inc. March 1999 - June 2001
Starwood Hotels & Resorts Worldwide, Inc. March 1997 - March 1999
HEI Hotels & Resorts November 1991 - May 1997
Skills
Hotels, Resorts, Hospitality, Management, Hospitality Industry, Negotiation, Leadership, Recruiting, Revenue Analysis, Hospitality Management, Budgets, Customer Satisfaction, Forecasting, Employee Relations, Micros, Income Statement, Pre-opening, Event Management, Food & Beverage, Customer Service, Restaurant Management, Hotel Management, Sales, Training, Convention Services, Spa, Wine, Strategic Planning, Restaurants, Yield Management, Front Office, Tourism, Team Building, Hiring, Operations Management, Rooms Division, Banquets, Public Relations, Menu Development, Marketing, Event Planning, Catering
Education
Friends University
Bachelor of Applied Science (B.A.Sc.), Organizational Management
HEI Hotels & Resorts November 2009 - Present
Havana's Translators and Interpreters Team September 2002 - November 2007
Skills
Hotel Management, Front Office, Customer Service, Hospitality, Hospitality Industry, Hospitality Management, Hotels, Resorts, Translation
Education
Miami Dade College 2012 — 2015
Associate of Science (A.S.), Registered Nursing/Registered Nurse
King's Institute, London, U.K. 2008 — 2009
Diploma, Advance courses on British Language and Computing
University of Havana 1997 — 2002
Bachelors, English Language
Allied Productions & Sales May 2012 - Present
Freelance January 2008 - Present
AEG Live Mill City Nights June 2011 - Present
Von ulm industries July 2012 - Present
Club 3 Degrees May 2007 - June 2012
Last Hope Music December 2010 - June 2011
Silverline September 2009 - April 2011
Remedy Drive September 2010 - October 2010
HEI Hotels & Resorts 2007 - 2009
HEI Hotels & Resorts 2007 - 2009
Skills
Audio Engineering, FOH, Lighting, Live Events, Live Sound, Sound, Production Management, AV, Entertainment, Music, Sound Design, Event Management, Music Production, Stage Management
Education
Full Sail University 2005 — 2006
Associate, Show Production and Touring
Oracle July 2013 - Present
Churchill Corporate Services June 2011 - June 2013
HEI Hotels & Resorts May 2010 - May 2011
Starwood January 2007 - May 2010
Starwood May 2006 - December 2006
Providence Warwick Convention & Visitors Bureau March 2006 - May 2006
J&L Marketing October 2005 - May 2006
Skills
Customer Service, Sales Management, Trade Shows, Sales, Hotels, Event Management, Hospitality, Event Planning, Hospitality Industry, Food, Hospitality Management, Tourism, Meeting Planning, Hotel Management, Corporate Events, Account Management, New Business Development, Wedding Planning, Hotel Booking, Direct Sales
Education
Johnson and Wales University 2003 — 2006
B.S., Hospitality Management
Lynnfield High School 1996 — 2000
Cranwell Resort, Spa & Golf Club December 2013 - Present
HEI Hotels & Resorts August 2012 - June 2013
Embassy Suites Waltham August 2010 - August 2012
Avonworth Community Park and Mayernik Center 2008 - 2010
Skills
Wedding Planning, Wedding Coordinating, Event Management, Corporate Events, Team Management
Education
Mountain State University 2004 — 2007
Bachelor of Science (BS), Marketing
Academy of Special Event Professionals
Certified Wedding Professional
Evolution Hospitality August 2014 - Present
Kittridge Hotels & Resorts - Hard Rock Hotel Palm Springs February 2013 - August 2014
HEI Hotels & Resorts August 2011 - February 2013
HEI Hotels and Resorts August 2008 - August 2011
Aramark Higher Education - Johns Hopkins at Mt. Washington Conference Center December 2006 - August 2008
Aramark Higher Education - Johns Hopkins at Mt. Washington Conference Center March 2006 - December 2006
Aramark Higher Education - Academy for Educational Development September 2005 - March 2006
Aramark Higher Education - Johns Hopkins at Mt. Washington Conference Center July 2005 - September 2005
Skills
Training, Hospitality Industry, Hospitality, Hospitality Management, Talent Acquisition, Hotels, College Recruiting, Food & Beverage, Employee Relations, Rooms Division, Front Office, Employee Training, Event Planning, Team Building, Coaching, Hiring, Hotel Management, Catering, Payroll, Budgets, Sales, Restaurants, Management, Recruiting, Banquets, Revenue Analysis, Leadership, HRIS, Pre-opening, Customer Service, Customer Satisfaction, Human Resources, Resorts, Restaurant Management, OnQ
Education
Johnson & Wales University 2001 — 2005
BA, Sports/Entertainment Event Management
Aimbridge Hospitality November 2014 - Present
HEI HOTELS & Resorts Astor Crowne Plaza New Orleans December 2013 - October 2014
HEI Hotels & Resorts 2009 - October 2014
Crestline Hotels & Resorts 2003 - 2007
Skills
Hospitality Management, Catering, Pre-opening, Hospitality Industry, Hotel Management, Resorts, Hotels, Food & Beverage, Hospitality, Restaurants, Banquets, Restaurant Management, Front Office, Rooms Division, Employee Relations, Property Management..., Hiring, Guest Service Management
Education
French Culinary Institute 1990 — 1991
Adult Program, Culinary Arts/Chef Training
Trinity University 1982 — 1985
Associate's Degree, Hotel/Motel Administration/Management
Chisholm Trail Academy
High School
Interstate Hotels & Resorts February 2013 - Present
Interstate Hotels & Resorts February 2011 - February 2013
HEI Hotels & Resorts February 2011 - 2012
HEI Hotels & Resorts September 2008 - February 2010
Starwood Hotels & Resorts Worldwide, Inc. June 2000 - May 2005
Starwood Hotels & Resorts Worldwide, Inc. April 1998 - June 2000
Skills
Hospitality, Event Management, Catering, Banquets, Tourism, Hotels, Yield Management, Food & Beverage, Pre-opening, Hospitality Management, Revenue Analysis, Resorts, Customer Service, Hospitality Industry, Hotel Management, Restaurants, Front Office, Rooms Division, Property Management..., OnQ, Opening Hotels, Convention Services, Micros, Guest Service Management, Lodging, Meeting Planning, Restaurant Management, Hotel Booking, Pre-opening experience, Fine Dining, Opera, Menu Development, Property Management
Education
Golden West College
History
Orange Coast College
History
HEI Hotels & Resorts Front Office InternBorgata Hotel Casino & SpaAugust 2008 - September 2008
Education
Penn State University 2006 — 2010
BS, Hotel, Restaurant, Institutional Management
HEI Hotels & Resorts January 2015 - Present
GF Management March 2012 - January 2015
GF Management July 2012 - August 2013
GF Management March 2012 - July 2012
GF Management March 2011 - March 2012
GF Management December 2010 - February 2011
HEI Hotels & Resorts December 2010 - December 2010
Lodgian, Inc March 2006 - August 2010
USMotivation, Inc May 2000 - March 2006
Davidson Hotel Company February 1999 - March 2000
Skills
M3, Oracle Financials, Peachtree, Microsoft Office, Lotus Notes, Micros, Opera, OnQ, SAP, Hotel Sales Pro, ADP Payroll, Kronos, PeopleSoft, HIS Epitome, Fidelio, MSI, Hotels, Auditing, Accounts Receivable, Revenue Analysis, Oracle E-Business Suite, Accounts Payable, Hospitality, Financial Reporting, Resorts, Forecasting, Cash Flow, Internal Controls, Payroll, Hospitality Management, Budgets, Accounting, Food & Beverage, Internal Audit, Account Reconciliation, Financial Audits, P&L, Financial Statements, Managerial Finance, Finance, Accruals, Bank Reconciliation, General Ledger, Sarbanes-Oxley Act, Variance Analysis, Cash Management, Leadership, GAAP, Financial Accounting, Hospitality Industry
Education
University of Phoenix 2010 — 2015
Bachelor of Applied Science (B.A.Sc.), Accounting, 3.47
Kennesaw State University 1993 — 1994
Accounting
HEI Hotels & Resorts 2010 - Present
Waterford Hotel Group 2002 - 2009
Crestline Hotels & Resorts 1996 - 2002
Marriott Hotels 1982 - 1996
Skills
Leadership, Sales Management, Hospitality Management, Food & Beverage, Hotels, Resorts, Pre-opening, Catering, Event Management, Relationship Building, Hotel Management, Hospitality, Yield Management, Marketing, Sales, Meeting Planning, Hotel Contract..., Banquets, Convention Services, Tourism, Trade Shows, Revenue Analysis
Education
Michigan State University - The Eli Broad College of Business
B.A., Business
InterContinental Hotels Group (IHG) January 2015 - Present
InterContinental Hotels Group November 2012 - January 2015
HEI Hotels & Resorts June 2011 - November 2012
The Country Club May 2010 - August 2010
InterContinental Hotel Boston May 2009 - August 2009
Education
New York University 2013 — 2016
Master's degree, Hospitality Industry Studies
Isenberg School of Management, UMass Amherst 2008 — 2011
Bachelors, Hospitality and Tourism Management
HEI Hotels & Resorts January 2015 - Present
Pernod Ricard USA June 2014 - January 2015
Boehringer Ingelheim June 2012 - March 2014
Connecticut Family Chiropractor August 2011 - June 2012
SOS Security Incorporated May 2010 - August 2011
Liberty University August 2008 - May 2011
Pope John Paul Nursing Home June 2006 - December 2008
Skills
Troubleshooting, Software Documentation, SQL, Windows, Mac OS, Blackberry Enterprise..., Microsoft Word, PowerPoint, XP, Microsoft Excel, HTML, CSS, Rebuild computer, Outlook, Active Directory, Remote Troubleshooting, EMR, Security, Salesforce.com, Windows XP
Education
Liberty University 2006 — 2012
Bachelor's degree, Management Information Systems, General
Self-Employed December 2014 - Present
Liquid Assets LLC for Diageo February 2012 - November 2014
HEI Hotels & Resorts May 2011 - February 2012
The School of Hospitality Business September 2010 - May 2011
The School of Hospitality Business January 2010 - May 2011
The School of Hospitality Business January 2010 - May 2011
Skills
Event Planning, Social Media, Program Evaluation, Management, Human Resources, Teamwork, Research, Contract Negotiation, Event Management, Public Speaking, Leadership, Brand Management, Public Relations, Fundraising, Payroll, Spanish, Hospitality, Training, Social Networking, Strategic Communications, PowerPoint, Advertising, Data Analysis
Education
Michigan State University 2007 — 2011
Hospitality Business, Hospitality Management, Human Resources, Core GPA: 3.95/4.0, Cumulative GPA: 3.7/4.
Century 21 Hartford-Farmington November 2011 - Present
HEI Hotels & Resorts February 2011 - November 2011
LA Fitness International August 2010 - February 2011
Wild Dunes Resort, Isle of Palms, SC November 2008 - June 2010
Wild Dunes Resort, Isle of Palms, SC December 2007 - November 2008
Wild Dunes Resort, Isle of Palms, SC June 2006 - December 2007
Skills
Customer Service, Sales, Resorts, Hospitality Management, Hospitality Industry, Hospitality, Front Office, Customer Satisfaction, Hiring, Recruiting, Process Scheduler, Event Planning, Selling, Marketing Communications, Microsoft Excel, Real Estate, Real Estate Transactions, Contract Negotiation
Education
Northwood University 2002 — 2006
Bachelor of Business Management, Entertainment Sport Promotion and Management
HEI Hotels & Resorts March 2015 - Present
Denihan Hospitality Group November 2013 - March 2015
Clevelander Hotel September 2012 - November 2013
Canyon Ranch February 2012 - December 2012
Duffy's Sports Grill April 2009 - February 2012
The Atlantic Hotel February 2007 - April 2009
Skills
Hospitality, Hospitality Industry, Resorts, Hotels, Food & Beverage, Menu Development, Pre-opening, Banquets, Restaurants, Restaurant Management, Culinary Skills, Rooms Division, Property Management..., Food, Fine Dining, Micros, Yield Management, Revenue Analysis, Catering, Convention Services, Corporate Events, Cost Control, Cuisine, Customer Satisfaction, Food Service, Event Management, Guest Service Management, Hiring, Meeting Planning, Open Table, Opening Hotels, Opera, Tourism, Wine
Education
Miami Dade College
PNC 2012 - Present
The Friendship Circle August 2012 - October 2012
AIPAC January 2012 - July 2012
HEI Hotels & Resorts July 2010 - January 2012
Interstate Hotels & Resorts 2010 - 2011
Hutton Hotel 2009 - 2010
Skills
Event Planning, Event Management, Social Media, Hospitality Industry, Hotels, Hospitality, Fundraising, Microsoft Office, Front Office, Food & Beverage, Hospitality Management, Facebook, Social Media Marketing, Meeting Planning, Resorts, Strategic Communications, Microsoft Excel, Customer Service, Public Relations, Tourism, Corporate Events
Education
Indiana University Bloomington 2005 — 2009
Bachelor of Arts (B.A.), Communication
Eden Roc Miami Beach November 2014 - Present
Turnberry Isle Miami May 2014 - November 2014
SueWard Homes Inc September 2012 - January 2013
HEI Hotels & Resorts April 2010 - March 2012
The Grand Colonial September 2010 - April 2011
Crestline Hotels & Resorts October 2007 - September 2009
Skills
Hospitality Management, Customer Service, Resorts, Hospitality Industry, Hotels, Catering, Restaurants, Luxury, Hotel Management, Property Management
Education
Johnson & Wales University 2003 — 2007
BA, Hospitality Management
MGAC May 2013 - Present
Timberridge Builders 2012 - 2013
HEI Hotels & Resorts 2010 - 2012
Westin Charlotte 2009 - 2010
Chateau Elan 2006 - 2010
Crestline Hotels & Resorts 2004 - 2006
Marriott International 1985 - 2004
The Ritz-Carlton Hotel Company LLC 1980 - 1985
Skills
Resorts, Hotel Management, Hospitality Industry, Pre-opening, Hospitality Management, Hospitality, Revenue Analysis, Food & Beverage, Front Office, Property Management..., Restaurants, Budgets, Team Building, director of engineering, Preventive Maintenance, Loss Prevention, Capital Budgeting, Capital Projects, Project Management, HVAC, Kitchen, Laundry, Microsoft Word, Microsoft Excel, Life Safety, Aquisition, Carpentry, Plumbing, Electrical..., HVAC Controls, mechanical..., Customer Service, owner relations, Blueprint Reading, Energy Management, Recycling, Food Safety, Public Speaking, Value Engineering, First Aid, Computer Proficiency, Renovation, New Hire Training, Construction, Troubleshooting, Tourism, Facilities Management, Process Scheduler, Management, Hiring
Education
Orange Coast College 1980 — 1983
Certificate, stationary engineering
Fairfield Inn & Suites by Marriott June 2013 - Present
JRK Hotel Group May 2012 - August 2012
HEI Hotels & Resorts July 2010 - May 2012
Sheraton Music City July 2010 - October 2010
Hotel Providence January 2010 - May 2010
Hotel Providence September 2009 - May 2010
HOTEL PROVIDENCE – PROVIDENCE September 2009 - May 2010
Skills
Hospitality Industry, Hospitality, Sales, Marketing Strategy, Hotels, Banquets, Hospitality Management, Trade Shows, Menu Development, Meeting Planning, Customer Service, Hotel Management, Food & Beverage, Event Management, Revenue Analysis, Marketing, Management, Resorts, Catering, Restaurants, Tourism, Front Office, Micros, Time Management, Pre-opening, Convention Services, Property Management..., OnQ, Yield Management, Opera, Delphi, Rooms Division, Corporate Events, Food, Restaurant Management, Customer Satisfaction, Event Planning, Forecasting, Sales Management, Business Travel
Education
Johnson and Wales University 2006 — 2010
Bachelors of Science, Hospitality Management
Johnson and Wales University 2006 — 2009
HEI Hotels & Resorts September 2013 - Present
DBA Megan Crosen September 2007 - Present
Reiki Master Teacher and Licensed Massage Therapist April 2013 - Present
Moving Box Studios September 2007 - January 2013
Pastis Productions May 2012 - December 2012
Ithaca College September 2008 - May 2011
Ithaca College Game Design Club January 2009 - January 2011
Green on Red Gallery January 2009 - April 2009
Skills
Animation, Photoshop, Video, Digital Art, Reiki, Adobe Photoshop, PowerPoint, Adobe After Effects, Adobe Illustrator, Microsoft Excel, Microsoft Word, Time Management, Communication, Conceptual Art, Figurative Art, Storyboarding, Project Resourcing, Graphic Design, Illustrator, After Effects
Education
Ithaca College 2007 — 2011
BFA, Fine Art, Writing, 3.9/4.0
Remington Hotels October 2012 - Present
HEI Hotels & Resorts September 2009 - June 2012
Dolce Hotels & Resorts March 2009 - September 2009
Crestline Hotels & Resorts June 2005 - March 2009
Hyatt Regency April 2004 - June 2005
Starwood Hotels & Resorts Worldwide, Inc. July 2000 - April 2004
Skills
Competitive Analysis, New Business Development, Strategic Planning, Key Account Management, Direct Sales, Business Planning, Business Strategy, Account Management, Customer Relations, SWOT analysis, Hotels, Conferences, Hospitality Industry, Hospitality Management, Banquets, Catering, Revenue Management, Yield Management, Events, Revenue Analysis, Customer Service, Sales, Hospitality, Corporate Events, Meeting Planning, Hotel Management, Trade Shows, Rooms Division, Food & Beverage, Event Management, Leadership, OnQ, Lodging, Resorts, Communication, Convention Services, Guest Service Management, Property Management..., Opening Hotels, CRM, Tourism, Pre-opening, Management, Pre-opening experience, Revenue Forecasting, Restaurants, Hotel Booking, Front Office, Micros
Education
Thomas Edison State College 2008 — 2010
BSBA, Hospitality Management
Nassau Community College 1990 — 1992
AAS, Hotel & Restaurant Management
Oceanside High School 1987 — 1990
Cafe Ponte September 2014 - Present
Le Meridien Hotel, Cambridge, MA October 2011 - Present
Le Meridien Hotels Cambridge/MIT October 2011 - Present
HEI Hotels & Resorts November 2013 - 2014
HEI Hotels & Resorts June 2013 - July 2013
Todd English Enterprises October 2008 - June 2010
Todd English’s Kingfish Hall, Boston January 2008 - January 2010
HEI Hotels and Resorts June 2007 - July 2007
Skills
Menu Development, Culinary Skills, Banquets, Recipes, Fine Dining, Food Quality, Menu Costing, Hotels, Culinary Management, Chef, Ingredients, Cost Control, Food Cost Management, Micros, Mediterranean, Sanitation, Sauces, Cuisine, Gourmet, Cooking, Restaurant Management, Restaurants, Food Preparation, Food Safety, Pre-opening, Food, Grill, Serve Safe Certified, ServSafe, Baking, Food Service, Catering, Recipe Testing, New Restaurant Openings
Education
Le Cordon Bleu College of Culinary Arts-Cambridge 2010 — 2012
Associate of Arts (AA), Culinary Arts/Chef Training, 3.75
Westin Copley Place July 2014 - Present
Westin Copley Place August 2013 - September 2014
HEI Hotels & Resorts May 2012 - August 2013
Westin Hotels & Resorts June 2011 - May 2012
Sheraton Framingham Hotel October 2010 - June 2011
Sheraton Framingham Hotel October 2008 - October 2010
Sheraton Framingham Hotel September 2007 - October 2008
Skills
Front Office, Micros, Hospitality Industry, Hotel Management, Hospitality Management, Hotels, Revenue Analysis, Hospitality, Food & Beverage, Banquets, Timesaver, Restaurants, Restaurant Management, Customer Service, Resorts, Microsoft Word, Customer Satisfaction, Rooms Division, MICROS
Education
Newbury College 2004 — 2008
Bachelor, Hotel management
HEI Hotels & Resorts April 2015 - Present
Shatterproof June 2014 - April 2015
Interstate Hotels & Resorts March 2013 - June 2014
Skills
Leadership, Sales, Management, Team Building, Customer Service, Hospitality, Always Punctual, Food & Beverage, Microsoft Office, Microsoft Excel, Microsoft Word, PowerPoint, Windows, Research, Music Industry, Singer-songwriter, Public Speaking
Education
Musicians Institute 2008 — 2010
Bachelor of Arts (BA), Music Business
Highland Park High School 2002 — 2006
Diploma, High School
HEI Hotels & Resorts September 2015 - Present
Four Seasons Hotels and Resorts April 2014 - Present
Four Seasons Hotels and Resorts April 2013 - April 2014
Four Seasons Hotels and Resorts May 2012 - January 2013
Skills
Food & Beverage, Hospitality Management, Hotels, Hospitality Industry, Hotel Management, Hospitality, MICROS, Banquets, Pre-opening, Resorts, Menu Development, Labor Control, Conflict Resolution, Event Planning, Event Management, Wine & Spirits Industry, Beverage Development, Infogenesis, Opera
Education
Monterey Peninsula College 2001 — 2003
Associate of Arts (AA)
Carmel High School 1996 — 2000
Remington Hotels July 2012 - August 2013
Richfield Hospitality January 2011 - April 2012
Hard Rock Hotel & Casino - Las Vegas 2008 - January 2011
GE Capital 2006 - 2008
Starwood Hotels & Resorts Worldwide, Inc. 2002 - 2005
Starwood Hotels & Resorts 1997 - 2002
Hilton/Marriott/IHG 1989 - 1998
HEI Hotels & Resorts 1992 - 1994
Education
Ohio Northern University
Bachelor of Business Administration (B.B.A.)
HEI Hotels & Resorts February 2012 - February 2015
The Procaccianti Group June 2011 - February 2012
Marcus Hotels & Resorts February 2007 - January 2011
WestTec Mortgage January 2002 - December 2006
Destination Hotels & Resorts January 2001 - December 2001
Starwood Hotels & Resorts Worldwide, Inc. February 1999 - December 2000
Skills
Leisure, Hotels, Meeting Planning, Hospitality, Resorts, Revenue Analysis, Hospitality Industry, Hospitality Management, Trade Shows, Hotel Management, Food & Beverage, Sales, Marketing, Marketing Strategy, Sales Management, Sales Operations, Sales Presentations, Contract Negotiation, Negotiation, Strategic Negotiations, Sales Process, Marketing Management, Yield Management, Convention Services, Customer Satisfaction, Event Management, Competitive Analysis, Business Development, New Business Development, Training, Tourism, Catering, Property Management..., Pre-opening, OnQ, Hotel Booking, Leadership, Budgets, Management, Corporate Events, Customer Service, Event Planning
Education
Northern Arizona University 1992 — 1997
B.S.B.A, Marketing
Hogeschool Haarlem 1996 — 1996
Certificate of Completion, International Marketing
Horizon High School 1988 — 1992
Diploma, General Studies
HEI Hotels & Resorts June 2014 - Present
Interstate Hotels & Resorts August 2012 - June 2014
Interstate Hotels & Resorts February 2012 - September 2012
Interstate Hotels & Resorts June 2011 - February 2012
Interstate Hotels & Resorts February 2011 - June 2011
Civil Rights Front November 2008 - November 2009
Skills
Front Office, Email Marketing, Training, Hotels, Online Advertising, Catering, Hospitality Management, Lightspeed, Rooms Division, Housekeeping, Union Experience, Adobe Creative Suite
Education
New York University 2006 — 2010
B.S., Hotel & Tourism Management, Hospitality Administration/Management
Aimbridge Hospitality / Atlanta Marriott Northwest at Galleria June 2014 - Present
Delta Air Lines March 2012 - Present
HEI Hotels & Resorts August 2012 - May 2014
HEI Hotels & Resorts January 2012 - August 2012
HEI Hotels & Resorts November 2005 - December 2011
HRC International 2002 - 2005
Skills
Revenue Analysis, Property Management..., Front Office, Hospitality Industry, Hotels, Hotel Management, Guest Service Management, Hospitality Management, Hospitality, Rooms Division, Lodging, Resorts, Hotel Booking, Yield Management, Convention Services, Pre-opening, Opening Hotels, Delphi, Microsoft Excel, Microsoft Word, PowerPoint, QuickBooks, Revenue Forecasting, Micros, Microsoft Office, Meeting Planning, Opera, Administrative..., Task Force, Multi Tasking, Human Resources, Accounts Payable, ADP Payroll, New Hire Orientations, Screening Resumes, Telephone Interviewing, Interviews, Reference Checking, MICROS
Education
Georgia State University 1999 — 2003
Hospitality Administration/Management
Johnson & Wales University 1997 — 1999
Associate of Science (A.S.), Business Administration, Management and Operations
Queen's College High School
Hilton Worldwide March 2014 - Present
White Lodging Services September 2012 - March 2014
HEI Hotels & Resorts June 2010 - September 2012
Gaylord Entertainment July 2007 - June 2010
Double Tree Nashville Airport 2002 - 2005
Double Tree Nashville Airport 2002 - 2005
Skills
Meeting Planning, Hospitality, Hospitality Management, Convention Services, Catering, Food, Banquets, Event Management, Event Planning, Delphi, Conference Coordination, Fine Dining, Food, Wine, Customer Satisfaction, Guest Service Management, Hotel Management, Corporate Events, Hospitality Industry, Food & Beverage, Resorts, Hotels, Revenue Analysis, Trade Shows, Coordinating Events, Banquet Operations, Concierge Services, Dinners, Live Events, Coordinating Special..., Front Office
Education
Middle Tennessee State University 2001 — 2005
Bachelor of Arts (B.A.), History
Indiana University Southeast 1999 — 2001
General Studies
Crowne Plaza Danbury July 2015 - Present
National Organization for Rare Disorders November 2012 - November 2014
HEI Hotels & Resorts 2004 - 2009
Consultants & Engineers, Inc. 2000 - 2004
Brookfield Lanes, Inc. 1998 - 2000
Skills
Accounts Payable, Account Reconciliation, Accruals, QuickBooks, Accounting, Microsoft Word, Accounts Receivable, Bookkeeping, Microsoft Excel, Nonprofits, Spectrum, Invoicing, Microsoft Office, Fixed Assets, Internal Audit, Tax, Notary Public in the..., Sage Timberline Office, M3 Accounting, QuickBooks Pro, Standard Operating..., Personnel Training and..., Non-profits, ADP Payroll, Paychex, Sage MIP Accounting, Sage FR-50, Sage Report Writer, General Ledger, Benefit Cost Analysis, Cost Reporting, Information Technology, Healthcare Industry, Hospitality Finance, Entertainment Industry, Finance
Education
Western Connecticut State University 2013 — 2016
Master of Business Administration (M.B.A.)
Western Connecticut State University 2008 — 2012
Bachelor of Business Administration (B.B.A.), Accounting, Financial Option
Gibbs College 1999 — 1999
Certificate, Executive Assistant
Reisjärven Kr. Kansan Opisto, Finland, Europe 1997 — 1998
Diploma, International Student Program at Folk School;
Hilton McLean Tysons Corner January 2013 - Present
HEI Hotels & Resorts September 2011 - January 2013
HEI Hotels & Resorts June 2011 - September 2011
Springhill Suites by Marriott August 2010 - April 2011
Shaner Hotels May 2010 - July 2010
Penn State Hospitality Services August 2009 - May 2010
Skills
Delphi, Hotelliegence360, FOSSE, MARSHA, OnQ, Micros, Hotel Management, Business Development, Hospitality, Event Management, Event Planning
Education
Penn State University 2007 — 2011
Bachelor of Science, Hotel, Restaurant & Institutional Management
Bishop Shanahan High School 2003 — 2007
High School Diploma
HEI Hotels & Resorts April 2015 - Present
Hilton Fort Lauderdale marina March 2014 - April 2015
Hilton Fort Lauderdale Marina March 2013 - March 2014
Hilton Worldwide September 2010 - March 2013
Amazing Butterflies April 2006 - April 2009
Skills
Hospitality Management, Food, Hotels, Hospitality Industry, Banquets, Restaurants, Restaurant Management, Food, Food Safety, Training, Micros, Pre-opening, Rooms Division, Resorts, MICROS, Hotel Management, Hospitality
Education
Palm Beach State College
Arnold Palmer's Bay Hill Club & Lodge July 2015 - Present
Loews Hotels December 2014 - July 2015
Heritage Hotel July 2014 - November 2014
The Colonnade Hotel January 2014 - June 2014
Levy Restaurants- John B. Hynes Veterans Memorial Convention Center October 2013 - January 2014
Fairmont Hotels and Resorts September 2012 - October 2013
HEI Hotels & Resorts May 2012 - September 2012
Ocean House May 2011 - August 2011
Johnson & Wales University November 2008 - November 2010
Skills
Hospitality, Microsoft Excel, Microsoft Word, Customer Service, Event Management, Event Planning, Coordinating Events, Non-profits, Grassroots Fundraising, Team Leadership, Sales, Property Management..., Travel, Public Speaking, Time Management, PowerPoint, Technology, Mentoring, Conflict Resolution, Customer Satisfaction, Employee Training, Empowerment, Recruiting, Management, Catering, Hotels, Revenue Analysis, Meeting Planning, Banquets, Hotel Management, Restaurants, Micros, Front Office, Tourism, Resorts, Opera, Wedding Planning, Rooms Division, MICROS
Education
Johnson and Wales University 2008 — 2012
International Hotel & Tourism, Hospitality Administration/Management
DCT University Center - Switzerland 2011 — 2011
International Hotel & Tourism, International Hospitality
Paramus Catholic High School 2004 — 2008
HEI Hotels & Resorts June 2015 - Present
Starwood Hotels & Resorts Worldwide, Inc. June 2013 - June 2015
Starwood Hotels & Resorts Worldwide, Inc. April 2010 - June 2013
Starwood Hotels & Resorts Worldwide, Inc. January 2007 - April 2010
Starwood Hotels & Resorts Worldwide, Inc. January 2005 - January 2007
Skills
Customer Service, Hospitality, Hotels, Hospitality Management, Hospitality Industry, Hotel Management, Food & Beverage, Training, Resorts, Event Management, Yield Management, Rooms Division
Education
Orange Coast College 2003 — 2005
Associate of Arts (A.A.), Social Sciences
Aramark February 2015 - Present
Loews Hotels April 2011 - February 2015
Davidson Hotels & Resorts September 2008 - April 2011
HEI Hotels & Resorts March 2006 - May 2008
Skills
Accounting, Hospitality Industry, Account Reconciliation, Variance Analysis, General Ledger, Balance Sheet, Internal Controls, Hospitality Management, Hotels, Hospitality, Journal Entries
Education
Middle Tennessee State University 2015 — 2017
Masters of Accoutancy
Middle Tennessee State University 2006 — 2012
Bachelor of Business Administration (B.B.A.), Economics, 3.4 GPA
Wyndham Vacation Ownership May 2012 - Present
Market on Main December 2011 - May 2012
Adios Golf Club Inc. November 2009 - August 2011
HEI Hotels & Resorts May 2008 - August 2009
Skills
Sales, Leadership, Research, Customer Service, Training, Public Speaking, Contract Negotiation, Guest Service Management, New Business Development, Vacation Rental, Club Operations, Management, Microsoft Word, Microsoft Excel, Microsoft Office, Event Management
Education
Lynn University 2006 — 2010
Bachelor of Science (B.S.), Hospitality Management
Mt Anthony Union High Bennington, VT 2002 — 2006
Funkwerks May 2015 - Present
Anheuser-Busch Sales Company of Denver August 2014 - May 2015
Better Business Bureau serving Northern Colorado & Wyoming February 2012 - August 2014
Development in Gardening (DIG) April 2011 - December 2011
HEI Hotels & Resorts August 2009 - December 2010
HEI Hotels & Resorts August 2009 - November 2009
Picazzo's Organic Italian Kitchen January 2008 - May 2009
United States Marine Corps March 2002 - March 2006
Skills
Dispute Resolution, Public Speaking, Negotiation, Event Management, Catering, Sales, Menu Development, Microsoft Word, Word, Advertising Research, Policy Writing, Workplace Safety, Environmental Compliance, Marketing, Hiring Employees, Employee Training, Hospitality Management, Customer Service
Education
Northern Arizona University 2006 — 2009
Bachelor of Science, Hotel and Restaurant Management
Northern Arizona University 2006 — 2009
Minor in Business Administration
HEI Hotels & Resorts January 2015 - Present
Ecopia Painting, LLC June 2006 - Present
Taranis Management January 2005 - June 2014
Skills
Customer Service, Management, Marketing, Food, Payroll, Job Scheduling, Private Events, Project Management, QuickBooks, Human Resources, Recruiting, Accounting
Education
Northwestern University 2014 — 2015
Human Resource Management, Human Resources Management/Personnel Administration, General, 4.0
Virginia Commonwealth University 1999 — 2003
Bachelor's degree, Social Work, 3.6
HEI Hotels & Resorts April 2015 - Present
HEI Hotels & Resorts March 2015 - Present
Sheraton Suites Tampa Airport Westshore July 2013 - August 2014
Sheraton Tampa East June 2012 - July 2013
Sheraton Suites Tampa Westshore December 2011 - June 2012
Wyndham Tampa Westshore January 2011 - November 2011
Wyndham Tampa Westshore January 2010 - January 2011
Crowne Plaza May 2007 - January 2010
Crowne Plaza December 2005 - May 2007
Holiday Inn October 2004 - December 2005
Skills
OTA Management, Extranet, Forecasting, Operations Management, Social Networking, SEO, Optimization, Online Marketing, strategizing, Budgets, Communications Audits, Customer Satisfaction, Front Office, Hospitality Industry, Hospitality Management, Hotels, Management, Online Advertising, Optimizations, Property Management..., Reservation, Resorts, Revenue Analysis, Rooms Division, Sales, Strategy
Education
Iowa State University 1999 — 2003
BA, Political Science and Criminology
Boone HIgh School
Iowa State University
Bachelor of Arts
Laureate International Universities December 2013 - Present
Laureate Education July 2011 - December 2013
Susan G. Komen for the Cure October 2011 - March 2013
ECHO Translation January 2007 - January 2013
Skye Hospitality July 2010 - July 2011
HEI Hotels & Resorts January 2010 - July 2010
Gaylord Entertainment 2009 - 2010
Real Estate Salesperson, State of Maryland September 2005 - October 2009
Meyer Jabara Hotels 2008 - 2009
International Rescue Committee--Baltimore Resettlement Center 2008 - 2008
Skills
Fluent in Korean, Fluent in Spanish, Fluent in Brazilian..., English, Spanish, Brazilian Portuguese, Korean, Public Speaking, Translation, Event Management, Event Planning, Microsoft Office, Public Relations, Customer Service, Strategic Planning, Microsoft Word, Microsoft Excel, Team Building, Marketing, Social Media, Research, French, PowerPoint, Education, Management, Portuguese, Strategy, Analysis, Budgets, Program Management, Entrepreneurship, Time Management, Community Outreach, Training, Teaching, Leadership, Higher Education, E-Learning, Team Leadership, Leadership Development
Education
Maryland University of Integrative Health 2014 — 2016
Master's Degree, Therapeutic Herbalism
University of Liverpool 2011 — 2013
Master of Business Administration (M.B.A.), Leadership
Universidade Anhembi Morumbi 2012 — 2012
Certificate of Completion, Doing Business in Brazil, n/a
University of Maryland Baltimore County 1996 — 2001
B.A.--Cum Laude, Linguistics & Certification Secondary Language Education, 3.5
Universidad Internacional 1999 — 1999
n/a, Advanced Spanish Grammar, Mexican History & Political System, Aztec & Mayan Mythology, 4.0
Hyatt Hotels Corporation January 2014 - Present
HEI Hotels & Resorts January 2011 - December 2013
Education
Penn State University 2007 — 2010
Hospitality Management
HEI Hotels & Resorts December 2014 - Present
HEI Hotels & Resorts January 2014 - December 2014
CAM Hospitality Advisors, LLC November 2007 - January 2014
CAM Hospitality Advisors, LLC March 2005 - November 2007
Interstate Hotels & Resorts February 2001 - March 2003
Skills
Hospitality Management, Hotels, Resorts, Revenue Analysis, Banquets, Food, Hospitality, Guest Service Management, Lodging, Pre-opening experience, Menu Costing, Menu Engineering, OnQ, Yield Management, Catering, Culinary Skills, Customer Service, Event Management, Food, Front Office, Hospitality Industry, Hotel Management, Menu Development, Micros, Pre-opening, Restaurants, Rooms Division
Education
Johnson State College 1987 — 1991
Bachelor of Arts (B.A.), Hotel/Motel Administration/Management
Suffield High School 1984 — 1987
HEI Hotels & Resorts February 2015 - Present
HEI Hotels & Resorts March 2013 - February 2015
HEI Hotels & Resorts September 2012 - March 2013
New York University January 2012 - June 2012
The Ritz-Carlton New York, Central Park November 2011 - May 2012
The Carlyle August 2010 - August 2011
Norwegian Dawn May 2009 - August 2009
Skills
Human Resources, Time Management, Mac, Microsoft Office, Event Planning, Facebook, HR Perspective, Taleo, ADP Payforce, Pinterest, Onboarding, Recruiting, PC, Cigna, Time Saver, ADP Quickview, ADP IReports, Benefit Solver, Star Systems, Social Security Online..., Marriott Global Source, Twitter, OnQ, Train the Trainer..., Payroll, Outlook, Microsoft Word, Front Office
Education
New York University 2008 — 2012
Hospitality and Tourism Management, Concentration in Event Management
Organize with Jenelle February 2014 - Present
HEI Hotels & Resorts August 2012 - November 2013
HEI Hotels & Resorts April 2011 - November 2012
HEI Hotels & Resorts April 2010 - June 2011
HEI Hotels & Resorts June 2007 - April 2010
ARAMARK August 2004 - June 2007
Skills
Banquets, Hotels, Catering, Front Office, Hospitality Management, Food Service, Food & Beverage, Event Management, Food, Event Planning, Hospitality Industry, Menu Development, Sales, Meeting Planning, Guest Service Management, Corporate Events, Hospitality, Restaurants, Hotel Management, ServSafe, Trade Shows, Resorts, Revenue Analysis, Delphi, Training, TIPS Certified, CI/TY, Customer Service...
Education
Johnson and Wales University 2001 — 2004
Associate of Arts and Sciences (AAS), Food & Beverage Management
Johnson & Wales University 2000 — 2004
Bachelors, Food Service Management
HEI Hotels & Resorts April 2015 - Present
HEI Hotels and Resorts February 2008 - March 2015
Detroit Marriott Southfield February 2008 - May 2010
Westin Philadelphia September 2007 - January 2008
Skills
Revenue Analysis, Hospitality Industry, Hotels, Hotel Management, Hospitality Management, Yield Management, Hospitality, Property Management..., Lodging, Budgets, Forecasting, Pricing
Education
Michigan State University 2003 — 2007
Bachelor's degree, Hospitality Business
HEI Hotels & Resorts January 2010 - Present
Tech Team Cyntergy/Micros-Fidelio January 2008 - August 2009
Multiple well known branded properties May 2002 - December 2007
Skills
Microsoft Office, Opera, MARSHA, OnQ R&I, FOSSE, OnQ, Delphi, Forecasting, Research, Revenue Analysis, Leadership Development, Employee Training, Reporting & Analysis, Marketing Strategy, Team Leadership, Self-driven, Self Management, Entrepreneurship, Determined to Succeed, Guest Service Management
Education
Johnson and Wales University 2005 — 2006
Master of Business Administration (MBA), Hospitality & Tourism
Johnson and Wales University 2001 — 2005
Bachelor of Science (BS), Hotel Management
Bishop Verot
Bishop Verot
Sir Francis Drake, A Kimpton Hotel June 2013 - Present
Le Meridien San Francisco February 2012 - January 2013
Le Meridien San Francisco March 2011 - January 2012
Le Meridien Dallas North June 2010 - January 2011
HEI Hotels & Resorts April 2010 - June 2010
Borgata Hotel Casino & Spa June 2009 - September 2009
Borgata Hotel Casino & Spa June 2009 - September 2009
Borgata Hotel Casino & Spa May 2008 - September 2008
The Ritz-Carlton November 2007 - March 2008
Skills
Hotel Management, Banquets, Hotels, Restaurants, Menu Development, Hospitality, Bartending, Catering, System Administration, Administrative..., Data Entry, Training, Resorts, Pre-opening, Hospitality Management, Front Office, Revenue Analysis, Hospitality Industry, Casino Gaming, Property Management..., Sales
Education
Johnson & Wales University 2006 — 2009
Bachelors, Hotel Management
Johnson and Wales University 2006 — 2009
Bachelors of Science, Hotel Management 2009
HEI Hotels & Resorts July 2015 - Present
FUJIFILM Medical Systems U.S.A., Inc. October 2014 - July 2015
ChalkTalk SPORTS November 2013 - June 2014
Rose Asset Management LLC 2005 - 2012
Clarium Capital Management 2002 - 2004
Bank of America 1995 - 2002
Skills
Investments, Portfolio Management, Equities, Alternative Investments, Hedge Funds, Asset Management, Investment Management, Financial Modeling, Private Equity, Financial Analysis, Fixed Income, Equity Research, Capital Markets, Valuation, Financial Structuring, Bloomberg, Due Diligence, Bonds, Emerging Markets, Venture Capital, Banking, Investment Advisory, Asset Managment, Institutional..., Investment Banking, Options, Investment Strategies, Loans, ETFs, Investor Relations, Wealth Management, Trading, Commodity Markets, Distressed Debt, Small Cap, Fund Of Funds, Derivatives, Equity Derivatives, Equity Valuation, Securities, Corporate Development, Financial Markets
Education
Lehigh University
BA, English
Hersha Hospitality December 2014 - Present
HEI Hotels & Resorts June 2012 - December 2014
GF Management January 2008 - June 2012
Skills
Hotels, Hotel Management, Hospitality Management, Hospitality Industry, Resorts, Hospitality, Food & Beverage, Forecasting, Micros, Revenue Analysis, Budgets, Financial Reporting, Income Statement, Yield Management, Cost Control, Tourism, Pre-opening, Restaurants, Front Office, Property Management..., Accounts Payable, OnQ, Revenue Forecasting, Lodging, Rooms Division
Education
West Chester University of Pennsylvania 2012 — 2014
Master of Business Administration (MBA), Accounting
La Salle University 2002 — 2006
B.A, Business, Communication
HRI Lodging May 2014 - Present
HEI Hotels & Resorts March 2004 - February 2014
Crestline Hotels & Resorts 1999 - 2004
Interstate Hotels & Resorts 1993 - 1999
Hyatt Hotels Corporation 1990 - 1992
Skills
Hotels, Hotel Management, Hospitality Management, Hospitality Industry, Revenue Analysis, Banquets, Catering, Food & Beverage, Front Office, Hiring, Hospitality, Micros, OnQ, Opening Hotels, Pre-opening, Property Management..., Resorts, Rooms Division, Yield Management, Convention Services, Guest Service Management, MICROS
Education
Johnson & Wales University 1986 — 1990
HEI Hotels & Resorts May 2014 - Present
Community Integrated Services October 2010 - May 2014
Historic Philadelphia, Inc March 2008 - August 2009
Skills
Event Management, Public Relations, Social Media, Strategic Planning, Public Speaking, Customer Service, Corporate Events, Event Planning, Social Networking, Fundraising, New Business Development, Sales, Sales Presentations
Education
Penn State University 2006 — 2008
Corporate Communications
Miami International University of Art and Design 2000 — 2002
Fashion Merchandising
Mary Kay Cosmetics June 2015 - Present
Dance Polynesia 2003 - Present
Weil & Associates January 2014 - August 2014
HEI Hotels & Resorts October 2013 - December 2013
HEI Hotels & Resorts February 2012 - December 2013
HEI Hotels & Resorts July 2011 - February 2012
HEI Hotels & Resorts March 2011 - June 2011
Kula Community Federal Credit Union 2008 - 2011
Hawaii SBDC Network 2005 - 2008
The Westin Maui Resort & Spa 2003 - 2005
Skills
Restaurants, Customer Service, Microsoft Office, Leadership, Public Speaking, Team Building, Social Networking, Management, Social Media, Marketing, Recruiting, Event Management, Social Media Marketing, Strategic Planning, Sales
Education
Heald College
Resorts World Miami/Omni Hilton Miami Downtown March 2015 - Present
Lincoln Financial Media August 2013 - March 2015
Viceroy Hotels and Resorts September 2012 - April 2013
Fisher Island Club April 2006 - September 2012
HEI Hotels & Resorts September 2005 - April 2006
Interstate Hotels & Resorts July 2002 - June 2005
Davidson Hotels & Resorts April 2001 - June 2002
Hilton Worldwide March 1989 - April 2001
Skills
Hotels, Hospitality Management, Hospitality Industry, Employee Relations, Hospitality, Resorts, Hotel Management, Benefits Administration, Food & Beverage, HRIS, Labor Relations, Pre-opening, Front Office, Human Resources, Onboarding, HR Policies, SPHR, Succession Planning, Revenue Analysis, Employee Engagement, Banquets, Rooms Division, Payroll, College Recruiting, Training, Yield Management, Team Building, Recruiting, Micros, Property Management..., Opening Hotels, Employee Benefits, Employee Recognition, New Hire Orientations, Employee Training, Employee Handbooks, ADP Payroll, Hiring, FMLA, Job Descriptions, Performance Appraisal, EEOC, Taleo, Affirmative Action, EEO, Workforce Planning, Personnel Management, Applicant Tracking..., Customer Satisfaction, Staff Retention
Education
Inter American University of Puerto Rico
Bachelor's degree, Business
Inter-American University of Puerto Rico-Metropolitan Campus
Business Administration and Management, General
HEI Hotels & Resorts April 2005 - Present
HEI Hotels & Resorts 2005 - Present
Interstate Hotels 1987 - 2005
Interstate Hotels & Resorts 1987 - 1995
Skills
Hospitality Management, Human Resources, Resorts, Hospitality, Hotel Management, Hotels, Employee Relations, Leadership, Management, Yield Management, Hospitality Industry, Legal Compliance, Pre-opening, Benefits Administration, Food & Beverage, Hiring, OnQ, Property Management..., Rooms Division, Restaurants, Employee Training, Opening Hotels, Guest Service Management, Lodging, Front Office, Micros, Labor Relations, Banquets, Pre-opening experience, Restaurant Management, Meeting Planning, Hotel Booking, Onboarding, Payroll, Timesaver, FMLA, ADP Payroll
Education
Juniata College 1983 — 1987
Human Resources Management/Personnel Administration, General
Juniata College
Juniata College
Omni Hotels & Resorts September 2015 - Present
Omni Hotels & Resorts September 2013 - September 2015
The Procaccianti Group October 2011 - September 2013
Crescent Hotels & Resorts January 2011 - October 2011
Crescent Hotels & Resorts January 2008 - January 2011
HEI Hotels & Resorts 2006 - 2008
HEI Hotels & Resorts 2005 - 2006
Hyatt Hotels Corporation 2003 - 2005
Skills
Hospitality Management, Hotel Management, Hospitality Industry, OnQ, Food & Beverage, Hospitality, Revenue Analysis, Pre-opening, Hotels, Resorts, Banquets, Front Office, Yield Management, Property Management..., Guest Service Management, Fine Dining, Event Management, Rooms Division..., Banquet Operations, Micros, Pre-opening experience
Education
University of Massachusetts at Amherst - Isenberg School of Management 1999 — 2002
Bachelor of Science, Hospitality & Tourism Management
Driscoll Consulting May 2012 - Present
PM Hospitality Strategies, Inc. May 2012 - September 2012
Towne Park February 2011 - May 2012
Crescent Hotels &Resorts April 2006 - February 2011
HEI Hotels & Resorts December 2004 - March 2006
Sheraton Chicago NW July 2003 - November 2004
MeriStar Hospitality Corporation 1998 - 2003
Interstate Hotels and Resorts 1992 - 2003
CapStar Hotel & Resorts May 1995 - January 1998
CapStar Hotel & Resorts May 1992 - May 1995
Skills
Hotel Management, Hotels, Revenue Analysis, Acquisitions, Business Development, Due Diligence, Task Force, Asset Managment, Team Leadership, Negotiation, Hospitality Industry, Hospitality Management, Management, Resorts, Hospitality, Asset Management, Customer Satisfaction, Sales Management, Training, Food & Beverage, Opening Hotels, Property Management..., Rooms Division, Pre-opening, Yield Management, Front Office, Operations Management
Education
Penn State University
BS, Hotel/Restaurant Management
White Lodging Services August 2015 - Present
HEI Hotels & Resorts April 2013 - July 2015
HEI Hotels & Resorts April 2012 - April 2013
HEI Hotels & Resorts May 2010 - April 2012
Winegardner & Hammons October 2006 - May 2010
Winegardner & Hammons October 2005 - October 2006
Marriott International January 2002 - October 2005
Skills
Hospitality Management, Hotels, Hospitality, Hospitality Industry, Hotel Management, Food & Beverage, Restaurants, Yield Management, Front Office, Customer Service, Pre-opening, Rooms Division, Fine Dining, Property Management..., Catering, OnQ, Opening Hotels, Banquets, Convention Services, Guest Service Management, Lodging, Meeting Planning, Micros, Pre-opening experience, Resorts, MICROS
Education
Iowa State University 1996 — 2001
Bachelors Degree, Hotel, Restaurant and Institution Management
FLC Business Consulting, Inc. September 2015 - Present
Crescent Hotels & Resorts October 2005 - Present
Crescent Hotels & Resorts 2005 - 2010
HEI Hotels & Resorts 2003 - 2005
Interstate Hotels & Resorts 2000 - 2003
Skills
Revenue Analysis, Hospitality Industry, Hotels, Hospitality, Yield Management, Hotel Management, Hospitality Management, Resorts, Hotel Booking, Food & Beverage, Meeting Planning, Tourism, Trade Shows, Income Statement, Front Office, Pre-opening, Restaurants, Catering, Sales Management, Banquets, Customer Satisfaction, Convention Services, Hiring, Property Management..., P&L, Business Travel, Corporate Events, Delphi, Fine Dining, Food, Forecasting, Guest Service Management, Leisure, Lodging, Menu Development, Micros, Opening Hotels, Opera, Pre-opening experience, Restaurant Management, Revenue Forecasting, Rooms Division, MICROS
Education
Penn State University 2014 — 2017
Liberal Arts and Sciences, General Studies and Humanities
HEI Hotels & Resorts August 2011 - Present
The Equinox Golf Resort & Spa 2009 - Present
Starwood Hotels & Resorts June 1999 - November 2008
Interstate Hotels 1982 - 1999
Hyatt Hotels 1977 - 1984
Skills
Hospitality, Hospitality Management, Resorts, Hotel Management, Hotels, Yield Management, Revenue Analysis, Food & Beverage, Employee Relations, Recruiting, Forecasting, Budgets, Catering, Front Office, Pre-opening, Restaurants, Customer Service, Hotel Asset Management, CEP Management, Asset Renovation, Convention Services, Opening Hotels, OnQ, Rooms Division, Banquets, Property Management..., Lodging
Education
Northeastern University 1976 — 1981
BS, Criminal Justice/Law Enforcement Administration
SKYDEX Technologies, Inc. October 2014 - Present
Parker Global Strategies December 2007 - September 2014
HEI Hotels & Resorts November 2006 - May 2007
I.B.N. Protection Products 2001 - 2006
Delta Consulting Group 1985 - 1996
Skills
Fixed Income, Investments, Equities, Asset Management, Bloomberg, Alternative Investments, Portfolio Management, Office Management, Social Media, Microsoft Office, Financial Analysis, Derivatives, Marketing, Research, Hedge Funds, Fund Of Funds, Passion for software:..., PowerPoint, Sales, Customer Service, Microsoft Excel, Human Resources, Management, Leadership, Payroll
Education
New York University
Associate's degree, Business Administration and Management, General, CUM GPA 3.8
HEI Hotels & Resorts July 2015 - Present
Starwood Hotels & Resorts Worldwide, Inc. June 2014 - July 2015
Starwood Hotels & Resorts Worldwide, Inc. January 2013 - June 2014
Skills
Hospitality Management, Hospitality Industry, Hotel Management, Hospitality, Resorts, Pre-opening, Hotels, Management, Customer Service, Rooms Division
Education
Johnson & Wales University 1993 — 1997
Bachelors, hospitality management
Westin / Spire Hospitality 2015 - Present
HEI Hotels & Resorts May 2004 - February 2015
Gaylord 1999 - 2003
Capstar - Meristar - Interstate 1990 - 1998
Skills
Budgets, Catering, Contract Negotiation, Corporate Events, Customer Satisfaction, Cost Control, Customer Service, Delphi, Employee Relations, Event Management, Event Planning, Food, Forecasting, Front Office, Hiring, Hospitality, Hospitality Industry, Hospitality Management, Hotel Management, Hotels, Income Statement, Inventory Management, Leadership, Leadership Development, Management, Marketing, Marketing Strategy, Meeting Planning, Menu Development, Microsoft Excel, Microsoft Office, Microsoft Word, New Business Development, Operations Management, Outlook, P, Payroll, PowerPoint, Pre-opening, Process Scheduler, Project Planning, Property Management..., Resorts, Restaurant Management, Restaurants, Revenue Analysis, Sales, Social Media, Strategic Planning, Supervisory Skills
Education
Middle Tennessee State University 1978 — 1981
The University of Memphis 1976 — 1978
HEI Hotels & Resorts February 2007 - Present
Skills
Hospitality, Catering, Management, Property Management..., Hotels, Hospitality Industry, Resorts, Hospitality Management, Front Office, Revenue Analysis, Event Planning, Meeting Planning, Event Management, Hotel Management
Education
University of Central Florida 2003 — 2006
BS, Hospitality
Miami Dade College 2000 — 2003
AA
Schulte Hospitality Group August 2014 - Present
HEI Hotels & Resorts June 2012 - August 2014
Hilton Indianapolis North/Embassy Suites Boston Waltham January 2011 - June 2012
HEI Hotels and Resorts November 2003 - December 2010
Skills
Revenue Analysis, Yield Management, Hotel Management, Hospitality Industry, Hospitality Management, Hotels, Property Management..., Front Office, Pre-opening, Hospitality, OnQ, Rooms Division, Food & Beverage, Opening Hotels, Micros, Resorts, Forecasting
Education
Michigan State University 1995 — 1999
Bachelor of Arts (B.A.), Hospitality Business
HEI Hotels & Resorts September 2014 - Present
Remington Hotels October 2013 - August 2014
Winegardner & Hammons October 2007 - September 2013
Columbia Sussex October 2003 - September 2007
InterContinental Hotels Group (IHG®) July 1999 - September 2003
Promus Hotel Corporation May 1998 - June 1999
Winegardner & Hammons May 1993 - April 1998
Skills
Revenue Analysis, Hospitality Industry, Hotels, Hospitality Management, Hotel Management, Food & Beverage, Hospitality
Education
Michigan State University 1988 — 2003
BA Hotel, Restaurant and Institutional Management, Hotel Management, Graduated with Honors
HEI Hotels & Resorts February 2008 - Present
Boca Raton Marriott August 1997 - July 2009
Sheraton Austin Hotel January 2007 - February 2008
Interstate Hotels & Resorts August 1997 - August 2007
Delray Beach Marriott August 2005 - January 2007
Skills
Hospitality Management, Hotel Management, Hospitality Industry, Hotels, Revenue Analysis, Resorts, Pre-opening, Hospitality, Front Office, Banquets, Food & Beverage, Yield Management, Micros, Rooms Division, Catering, Property Management..., Restaurants, Menu Development, Fine Dining, OnQ, Customer Satisfaction, Lodging, Opening Hotels, Guest Service Management, Tourism
Education
Palm Beach Community College 1996 — 2002
Spanish River Community High School 1993 — 1996
Hilton Worldwide January 2012 - Present
HEI Hotels & Resorts May 2010 - November 2012
Expedia July 2008 - April 2010
Hilton Worldwide December 2002 - July 2008
John Q Hammons February 2000 - December 2002
Hilton Hotels Worldwide March 1998 - February 2000
Education
Northumbria University
MetWest Terra April 2014 - Present
Vertimax Ventures, Inc. / REVE @ Embarcadero May 2012 - April 2014
Wyndham Vacation Ownership January 2012 - June 2012
JDV Hotels - Kabuki Hotel Japantown October 2007 - September 2011
HEI Hotels & Resorts April 2007 - October 2007
Westin Hotels & Resorts May 2005 - April 2007
Interstate Hotels & Resorts December 2002 - April 2005
Interstate Hotels & Resorts - Doubletree Hotel - La Galleria 2004 - 2005
Skills
Banquets, Food & Beverage, Hotels, Hospitality, Budget, Training, Micros, Hotel Management, Hospitality Management, Hospitality Industry, Resorts, Revenue Analysis, Menu Development, Catering, Front Office, Project Planning, Project Management, Nightlife, Restaurant Management, Budgets, Hiring, Forecasting, P&L, Event Management
Education
University of Central Florida 1998 — 2001
MBA
Webber International University 1993 — 1996
BS
Lynn University 1991 — 1993
AS
Le Cordon Bleu College March 2012 - Present
CRAVE Restaurant October 2011 - March 2012
GreenSpoon Cafe February 2011 - September 2011
HEI Hotels & Resorts July 2007 - March 2011
Temple Bar & Restaurant January 2007 - March 2007
Skills
Pastry, Cakes, Menu Development, Culinary, Baking, Restaurants, Bread, Cookies, Bakery, Food Cost, Banquets, Hotels, Culinary Skills, Food Preparation, Hospitality Management, Fine Dining, Chef, Cooking, Desserts, Food, Food Service, Sanitation, Catering, Wine, Menu Costing, Gourmet, Food Safety, Hospitality Industry, Cuisine, ServSafe, Restaurant Management, Recipes, Recipe Testing, Hospitality, Ingredients, Menu Engineering, HACCP, Food & Beverage
Education
Metro State University 2011 — 2013
Minneapolis Community and Technical College 2002 — 2005
AAS, Culinary Arts
Northwood Hospitality July 2011 - Present
China Grill Management April 2006 - July 2011
HEI Hotels & Resorts July 2003 - April 2006
Interstate Hotels & Resorts 2002 - July 2003
CapStar/MeriStar Hotels & Resorts June 1988 - 2002
Education
Johnson & Wales University 1988 — 1992
Waldorf Astoria New York July 2013 - Present
Waldorf Astoria Hotel June 2012 - July 2013
Waldorf Astoria Hotel October 2010 - June 2012
Waldorf Astoria New York April 2010 - October 2010
HEI Hotels & Resorts July 2009 - January 2010
The Great Atlantic & Pacific Tea Company June 2004 - December 2008
Courtyard by Marriott March 2008 - May 2008
Foxwoods Resort Casino November 2006 - February 2007
Skills
Hotels, Hospitality Management, Hospitality, Hospitality Industry, Hotel Management, Food & Beverage, Front Office, Restaurants, Micros, OnQ, Rooms Division, Restaurant Management, Rooms Division..., Customer Satisfaction, Property Management..., Guest Service Management, Customer Service
Education
Johnson and Wales University 2005 — 2009
Bachelor of Science (BS), Hotel Management
HEI Hotels & Resorts January 2013 - Present
HEI Hotels & Resorts February 2011 - December 2012
Horst Realty June 2008 - February 2011
High Hotels, LTD June 2007 - June 2008
High Hotels, LTD August 2003 - June 2007
Skills
Revenue Analysis, Hotels, Catering, Account Management, New Business Development, Sales, Hospitality, Hospitality Industry, Hospitality Management, Budgets, Hotel Management, Yield Management, Leisure, Management, Tourism, Business Travel, OnQ, Meeting Planning
Education
Lancaster Bible College
Biblical Studies, Religious History
ZOVQMEBEL FURNITURE IMPORTS AND SALES July 2015 - Present
HEI Hotels & Resorts June 2013 - August 2013
Hilton Baku May 2012 - August 2012
Letour Tourism Agency May 2011 - August 2011
Skills
Microsoft Excel, Microsoft Word, Customer Service, PowerPoint, English, Research, Windows, International Economics, Spa, Guest Service Management, Marketing, Sales Operations, Hotel Management, Hospitality, Revenue Management, Menu Engineering, Revenue Analysis, Russian, Customer Satisfaction, Microsoft Office, Front Office, Teamwork
Education
Michigan State University 2009 — 2013
Minor, Economics
Michigan State University 2009 — 2013
Bachelor of Arts, Hospitality Business
CHILDREN AT RISK June 2015 - August 2015
Pearl Hospitality July 2014 - March 2015
HEI Hotels & Resorts July 2012 - May 2014
The Ritz-Carlton Hotel Company LLC February 2012 - April 2012
Denihan Hospitality Group November 2011 - December 2011
Tishman Hotel and Realty June 2011 - August 2011
The Carlyle, a Rosewood Hotel June 2010 - August 2010
The Carlyle, a Rosewood Hotel October 2009 - August 2010
Hilton Houston Post Oak May 2009 - August 2009
Hilton Houston Post Oak May 2008 - August 2008
Skills
Hotels, Marketing, Brand Management, Financial Analysis, Pricing, Sales, Customer Relations, Project Management, Training
Education
New York University 2008 — 2012
Bachelors of Science in Hotel and Tourism Management, Marketing and Revenue Management
Memorial High School 2004 — 2008
Prism Hotels December 2012 - Present
HEI Hotels & Resorts August 2011 - December 2012
DoubleTree by Hilton March 2008 - August 2011
Marriott International November 2005 - March 2008
Darden Restaurants July 2003 - November 2005
Pechanga Resort & Casino November 2001 - March 2003
Interstate Hotels & Resorts April 1999 - November 2001
Interstate Hotels & Resorts April 1999 - November 2001
Marriott Vacation Club International August 1996 - April 1999
Marriott International August 1996 - April 1999
Skills
Contract Negotiation, Front Office, Hotels, Meeting Planning, Budgets, Revenue Analysis, Hospitality Management, Hotel Management, Restaurant Management, Property Management..., Opening Hotels, Hospitality, Micros, Yield Management, Customer Service, Hospitality Industry, Food & Beverage, Resorts, Catering, OnQ, Pre-opening, Banquets, Rooms Division, Convention Services, Guest Service Management, Fine Dining, Hiring, Opera, Restaurants, Hotel Booking, Menu Development, Lodging, Tourism, Delphi, Wine, Banquet Operations, Culinary Skills, Rooms Division...
Education
Orange Coast College
Associates, General Studies
TWA Academy
Certification, Reservation Sales
The Henry Hotel - Autograph Collection May 2013 - Present
Hampton December 2011 - March 2013
HEI Hotels & Resorts April 2011 - December 2011
Michigan State University Police Department August 2006 - April 2011
Bay Harbor Resort & Marina May 2008 - August 2008
Education
Michigan State University 2006 — 2010
Bachelor, Communication
HEI Hotels & Resorts May 2014 - Present
HEI Hotels & Resorts April 2012 - May 2014
Remington Hotels June 2007 - April 2012
Skills
Galaxy UX, Galaxy Lightspeed, TLPe, EZ-Yield, Microsoft Office, Delphi, Hospitality, Revenue Analysis, Sales, Yield Management, Hotels, Hospitality Management, Training, Hospitality Industry, Food & Beverage, Resorts, Tourism
Education
Iowa State University
Bachelor of Science (B.S.), Construction Engineering
HEI Hotels & Resorts December 2014 - Present
Pyramid Hotel Group March 2012 - October 2014
Interstate Hotels & Resorts June 1990 - March 2012
Education
Old Dominion University 1973 — 1976
Master of Science (MS), Accounting, 3.74
Caesars Entertainment Corporation December 2014 - Present
HEI Hotels & Resorts October 2010 - November 2014
HEI Hotels & Resorts October 2007 - October 2010
Skills
Hotels, Hospitality Management, Hospitality, Lodging, Marketing, Hotel Management, Food & Beverage, Hospitality Industry, Meeting Planning, Revenue Analysis, Yield Management, Resorts, Convention Services, Front Office, Customer Satisfaction, Event Management
Education
Kutztown University of Pennsylvania 2003 — 2007
Bachelors of Science, Business Administration and Management, General
HEI Hotels & Resorts April 2012 - Present
Station Casinos March 2008 - January 2013
Rapport Leadership International March 2004 - February 2008
Skills
Hospitality, Hospitality Management, Hotels, Food & Beverage, Hospitality Industry, Revenue Analysis, Catering, Banquets, Event Planning, Event Management, Team Building, Budgets, Customer Service, Strategic Planning, Coaching, Marketing, Social Media, Marketing Strategy, Training, Sales, Leadership
Education
Nevada State College 2005 — 2006
Bachelor of Business Administration (B.B.A.), Business/Corporate Communications
Rutgers University 1993 — 1997
Bachelor of Education (B.Ed.), Elementary Education and Teaching
Absegami High School 1989 — 1993
Northern Virginia Community College August 2008 - Present
HEI Hotels & Resorts January 2013 - March 2014
Land Rover Alexandria 2011 - 2012
Starbucks March 2009 - June 2011
Skills
PowerPoint, Public Speaking, Data Entry, Training, Customer Service, Inventory Management, Microsoft Word, Time Management, Sales, Call Centers, Microsoft Excel, Receptionist Duties, Management
Education
Northern Virginia Community College 2008 — 2013
Associate of Science (A.S.), General Studies
Hayfield Secondary School 2004 — 2008
High School, Advanced Diploma
HEI Hotels & Resorts June 2003 - Present
Target June 2011 - June 2013
Skills
Microsoft Office, Microsoft Excel, Microsoft Word, PowerPoint, Customer Service, Research, Teamwork, Social Media, Public Speaking, English
Education
George Mason University 2009 — 2013
Bachelor of Science, Accounting
Davidson Hotels & Resorts 2012 - 2013
HEI Hotels & Resorts March 2011 - December 2012
Skills
Inventory Management, Inventory Control, Schedules
Education
Johnson and Wales University 2007 — 2011
Food Service Management
Johnson and Wales University 2007 — 2009
Associate's degree, Culinary Arts/Chef Training
HEI Hotels & Resorts Outlet SupervisorHEI Hotels & ResortsJanuary 2014 - Present
Cellular Plus Verizon Wireless Premium Retailer January 2013 - December 2013
Montana State University May 2008 - November 2011
Skills
Communication, Public Speaking, Speech Writing
Education
Western Governors University 2014 — 2015
Bachelor of Business Administration (B.B.A.), Business Administration and Management, General, Junior
Montana State University-Bozeman 2007 — 2013
Bachelor of Arts (B.A.), Film/Cinema/Video Studies, Junior
HEI Hotels & Resorts March 2015 - Present
HEI Hotels & Resorts March 2014 - Present
TPG Hotels June 2012 - March 2014
TPG Hotels April 2012 - June 2012
TPG Hotels September 2011 - April 2012
TPG Hotels September 2010 - September 2011
Skills
Revenue Analysis, Revenue Forecasting, Front Office, Hotels, Yield Management, Property Management..., Guest Service Management, Pre-opening, Rooms Division
Education
Palm Beach State College