IHG - InterContinental Hotels Group
Industry: Company
DescriptionInterContinental Hotels Group plc, informally InterContinental Hotels or IHG, is a British multinational hospitality company headquartered in Denham, Buckinghamshire, England. IHG has about 800,000 guest rooms and 5,000 hotels across nearly 100 countries. Customer service: 020 3349 9179 Headquarters: Denham CEO: Keith Barr Subsidiaries: Holiday Inn, InterContinental, Holiday Inn Express,
IHG - InterContinental Hotels Group List of Employees There's an exhaustive list of past and present employees! Get comprehensive information on the number of employees at IHG - InterContinental Hotels Group. You can filter them based on skills, years of employment, job, education, department, and prior employment.
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IHG - InterContinental Hotels Group Employees
IHG - InterContinental Hotels Group July 2014 - Present
InterContinental Hotels Group April 2011 - August 2014
Marriott Hotel February 2009 - April 2011
Skills
Front Office, Hospitality Industry, Hotels, Concierge Services, Hospitality, Hotel Management, Restaurant Reviews, Leadership, Rooms Division, Property Management..., Resorts, Opera, Revenue Analysis, Hospitality Management, Hotel Booking, Micros, Training, Food & Beverage
Education
Georgia Perimeter College
Associate's degree
Gwinnett Technical College
Hospitality
IHG - InterContinental Hotels Group October 2014 - Present
iris worldwide December 2013 - September 2014
Lift361 March 2013 - December 2013
Octagon August 2012 - November 2012
Skills
Microsoft Office, iWork, Social Media Marketing, Motorsports Marketing, Sports Marketing, Event Planning, Advertising, Social Media Strategy, Social Media Measurement, Writing, Creative Writing, Blog Marketing, Dreamweaver, Basic Photoshop, Vovici Survey Software, Website Updating, Human Resources
Education
North Carolina State University 2008 — 2012
B.S, Business Management; Marketing
Village Christian Academy 2004 — 2008
High School Diploma
IHG - InterContinental Hotels Group DLP Education ManagerInterContinental Hotels Group
IHG - InterContinental Hotels Group February 2012 - July 2014
IHG - InterContinental Hotels Group December 2006 - February 2010
Skills
Research, Teaching, Photoshop, HTML, Strategic Planning, Budgets, Negotiation, Editing, C++, C, Java
Education
Kennesaw State University 1997 — 2001
Sport Management, Marketing/Marketing Management, General
InterContinental Hotels Group (IHG®) July 2015 - Present
IHG - InterContinental Hotels Group June 2013 - July 2015
InterContinental Hotels Group December 2011 - May 2013
InterContinental Hotels Group December 2012 - April 2013
IHG - InterContinental Hotels Group 2007 - 2013
JP Morgan, Bank of America December 2010 - December 2011
Intercontinental Hotel Group – BSC December 2007 - December 2010
ACS Healthcare Provider Solutions May 2003 - June 2007
Applied Health Computer Systems February 2004 - September 2006
Visionary System IncTechnology July 2002 - January 2004
Skills
Queries, Microsoft Excel, Visual C++, Oracle Application..., Citrix, Oracle IPM, Workflow, PeopleSoft, Customer Service, Commercial Banking, Corporate Card, Concur, JPM Payment Net expense..., Scotia Bank Centre Suite, Accounts Payable, Credit Card Transaction..., Account Reconciliation, Auditing, Internal Audit, Revenue Analysis, Training, Hotel Management, Budgets, Hospitality Industry, Hospitality, Management
Education
Gwinnett Technical College 1997 — 1999
Associate of Science (A.S.), Computer Programming/Programmer, General
Global Cynergies, LLC June 2014 - Present
IHG - InterContinental Hotels Group May 2013 - May 2014
Skills
Hospitality, Hotels, Site Selections, Meeting Planning, Guest Recovery, Guest Service Management, Restaurants, Casino, Contract Negotiation, Venue Search, Front Office, Event Planning, Trade Shows, Marketing, RFP Generation
Education
Purdue University 2008 — 2012
Bachelor of Applied Science (B.A.Sc.), Hospitality and Tourism Management
Fresh Produce Partners LLC January 2015 - Present
Hilton Garden Inn July 2014 - August 2014
Hotel pacific September 2010 - August 2014
IHG - InterContinental Hotels Group January 2008 - January 2009
Skills
Financial Audits, Accounting, Revenue Analysis, Property Management..., Hospitality Management, Hotel Management, Sales Operations, Telemarketing, Meeting Planning, Tourism, Event Planning, Politics, Microsoft Excel, SQL, Access
Education
California State University Monterey Bay 2012 — 2015
Bachelor of Applied Science (B.A.Sc.), Accounting
Monterey Peninsula College 2010 — 2012
General Education
IHG - InterContinental Hotels Group June 2014 - Present
Em Chamas Brazilian Grill 2011 - June 2014
Skills
Banquets, Food & Beverage, Menu Development, Hospitality Management, Catering, Fine Dining, Restaurants, Hotels, Pre-opening, Hospitality Industry, Hospitality, Culinary Skills, Hotel Management, Resorts, Restaurant Management, Chef
Education
Johnson County Community College
Le Cordon Bleu College of Culinary Arts-Las Vegas
IHG - InterContinental Hotels Group June 2014 - Present
Holiday Inn Express August 2003 - June 2014
Greensboro NC April 2001 - August 2003
HHB 2/5 FA July 1993 - March 2001
Skills
General Management, Employee Relations, Operations Management, Hotels, Hospitality, Hotel Management, Hospitality Management, Payroll, Hospitality Industry, Revenue Management, Brand Standards, Lodging, Daily Operations, Opera, Day To Day Operations, Cost Control, Revenue Analysis, Management, Forecasting, Customer Satisfaction, Customer Service, Leadership, Training
Education
High Point University 2007 — 2009
MBA, Business
University of North Carolina at Greensboro 2002 — 2004
BA, Hospitality
Mt. San Jacinto Community College 1995 — 1997
AA/AS, Math and Science
Perris High 1991 — 1994
Holiday Inn Express May 2015 - Present
Sports Zone Elite April 2014 - July 2014
Grandur Groupe January 2013 - June 2013
IHG (InterContinental Hotels Group October 2012 - May 2013
Walt Disney World January 2011 - August 2011
Skills
Customer Service, Customer Satisfaction, IT Operations, Microsoft Office, Microsoft Excel, Microsoft Word, Guest Service Management, Merchandising, Facebook, Marketing
Education
Potomac College-Washington 2009 — 2011
Associate's degree, Hotel/Motel Administration/Management
Prince George's Community College 2009 — 2011
Associate's degree, Hotel, Motel, and Restaurant Management
Isenberg School of Management Undergraduate Programs Office September 2013 - Present
Isenberg School of Management December 2013 - Present
EY June 2015 - August 2015
IHG - InterContinental Hotels Group September 2014 - December 2014
Skills
Microsoft Office, Social Networking, Team Leadership, Management, English, Marketing, Interviews, Social Media Marketing
Education
University of Massachusetts at Amherst - Isenberg School of Management 2012 — 2016
Bachelor of Business Administration (B.B.A.), Accounting
CAPA International Education
Semester Abroad in London
IHG - InterContinental Hotels Group August 2014 - Present
InterContinental Hotels Group February 2012 - July 2014
Hyatt Regency Tampa December 2009 - January 2012
Hyatt Fairfax at Fair Lakes May 2008 - January 2010
Hyatt Regency Crystal City October 2006 - May 2008
Marriott Evergreen Conference Center June 2002 - September 2006
Renaissance Concourse Hotel January 2000 - June 2002
Marriott International Corporate June 1999 - January 2000
Hamburg Marriott Hotel August 1997 - May 1999
The Peabody Orlando/Hyatt Regency Orlando June 1995 - November 1995
Skills
Hotels, Forecasting, Leadership, Hospitality Industry, Hospitality Management, Hotel Management, Revenue Analysis, Hospitality, Food & Beverage, Yield Management, Meeting Planning, Resorts, Pre-opening, Tourism, Front Office, Training, Sales Management, Customer Service, Customer Satisfaction, Management, Contract Negotiation, Sales, Trade Shows, Convention Services, Sales Process, Event Management, Coaching, Property Management..., Rooms Division, Banquets, Micros, Hotel Booking, Leisure, Catering, Sales Operations, Restaurants, Opera, Hiring, Incentives, Corporate Events, Opening Hotels, Revenue Forecasting, Time Management, Menu Development, Business Travel, MICROS, Marketing Strategy, Marketing, Budgets, Event Planning
Education
University of Georgia - Terry College of Business 2003 — 2005
MBA, Business Administration
Hotelschool The Hague 1993 — 1998
B.HA, Hospitality Administration
Twickel College 1991 — 1993
HAVO, High School
Hilton Garden Inn January 2015 - Present
InterContinental Hotels Group October 2008 - January 2015
IHG - InterContinental Hotels Group October 2008 - March 2012
Hilton Atlanta/Marietta Hotel & Conference Center July 2006 - October 2008
Doubletree Guest Suites Atlanta – Perimeter March 2006 - July 2006
Crowne Plaza Atlanta Perimeter Galleria October 2005 - February 2006
Park Plaza Hotel New Orleans October 2003 - August 2005
Skills
Finance and Budget..., Global Account..., Client Relations and..., Business Development, Revenue Growth and..., Relationship Management..., Strategic Planning and..., Organizational..., Sales and Marketing..., Negotiation, Revenue, Strategies, Employee Management, Client, Account Management, Resorts, Hotels, Sales, Budgets, Event Planning, Contract Negotiation, Management, Hospitality Management, Market Planning, Hospitality Industry, Business Planning, Leadership, Meeting Planning, Hospitality, Sales Management, Marketing, Food & Beverage, Customer Service, Integrated Marketing, Corporate Events, Social Media, Event Management, Tourism, Revenue Analysis, Hotel Management, Yield Management, Banquets, Catering
Education
Mississippi State University 1998 — 2002
Bachelor of Arts
University of Iowa – Ashford University
Master of Business Administration
IHG - InterContinental Hotels Group September 2013 - Present
Freelance April 2013 - Present
McRae Communications December 1996 - March 2013
Skills
Integrated Marketing, Copywriting, Advertising, Direct Mail, Interactive Advertising, Television, Brochures, Interactive Marketing, Creative Strategy, Marketing, B2B, Content Strategy, Creative Conception, Radio Advertising, Taglines, Collateral, Copy Editing, Digital Copywriting, Newsletters, Radio, Digital Marketing, User Experience (UX), Websites, Online Video Marketing, Banner Ads, Print Ads, Email, E-newsletter, Product Naming, OOH, POS, Company Naming, Comic Books, Retail
Education
The University of Georgia 1994 — 1996
Master's Degree, Mass Communication
Principia College 1987 — 1991
Bachelor of Arts, English
InterContinental Hotels Group (IHG) 2015 - Present
IHG 2010 - 2015
IHG October 2008 - November 2010
Cox Newspapers 2007 - October 2008
IHG - InterContinental Hotels Group 2002 - 2007
Home Depot 1997 - 2002
Skills
E-commerce, Management, Agile Methodologies, Product Management, Change Management, SDLC, Contract Negotiation, Project Management, Mobile Devices, Technology Management, Program Management, Integration, Budgets, Scrum, Product Development, CRM, Social Technologies, Enterprise Architecture, Mobile Technology, Web Technologies, Account Management, Agile Project Management, Business Intelligence, Software Project..., Software Development, Architecture, Business Process, Strategy, Process Improvement, Leadership, Business Analysis, Requirements Analysis, Vendor Management, Enterprise Software, Team Leadership, Mobile Applications, Project Portfolio..., IT Strategy, SaaS, Cloud Computing, Cross-functional Team..., IT Management, Information Technology, PMO, Architectures
Education
Georgia State University - J. Mack Robinson College of Business 2002 — 2004
MBA
University of Georgia - Terry College of Business 1995 — 1997
BBA, Management Information Systems
InterContinental Hotels Group (IHG) March 2015 - Present
IHG - InterContinental Hotels Group August 2014 - March 2015
Doodlefish January 2001 - August 2014
MCI Telecommunications January 1995 - January 2001
MCI Telecommunications January 1993 - January 1995
MCI Telecommunications January 1987 - January 1993
MCI Telecommunications January 1986 - January 1987
Skills
Small Business, Marketing Strategy, Sales Management, Entrepreneurship, New Business Development, •Quick Books Premier -..., Microsoft Office –..., •Adobe Creative Suite..., •Website Development &..., Marketing, Strategy, Product Marketing, Start-ups, CRM, Lead Generation, Business Development, Marketing Communications, Management, Leadership, Sales Operations, Sales, Product Development, Business Strategy, Brand Management, Training, Team Leadership, Social Media, Program Management, Budgets, Vendor Management, Project Management, Trade Shows, Digital Communications, Product Launch, Telecommunications, Direct Sales, Integrated Marketing
Education
Washington University - St. Louis 1987 — 1988
Marketing & Economics
Oregon State University 1985 — 1986
Marketing & Economics
InterContinental Hotels Group (IHG®) May 2015 - Present
IHG - InterContinental Hotels Group July 2014 - May 2015
InterContinental Hotels Group September 2012 - June 2014
InterContinental Hotels Group October 2011 - December 2012
InterContinental Hotels Group November 2009 - November 2011
Randstad USA January 2008 - November 2009
Long's Karate Institute May 2001 - December 2007
Skills
Employee Relations, Recruiting, Human Resources, Employee Benefits, Employee Engagement, HRIS, Management, Onboarding, Performance Management, Customer Service, Training, Leadership, Talent Management, Payroll, Marketing, New Hire Orientations, Employee Training, Interviews
Education
Georgia State University - J. Mack Robinson College of Business 2003 — 2007
Business, Marketing
The Home Depot August 2015 - Present
IHG - InterContinental Hotels Group August 2014 - August 2015
InterContinental Hotels Group April 2014 - August 2014
InterContinental Hotels Group May 2013 - April 2014
Bodyplex Fitness May 2011 - May 2013
Physical and Athletic Rehabilitation Center July 2010 - May 2011
Skills
Microsoft Office, Microsoft Excel, Microsoft Word, Customer Service, PowerPoint, English, Research, Windows, Outlook, Photoshop, Teaching, SPSS, Sales, Management, Accounting, Social Media, Event Planning, Marketing, Marketing Strategy, Data Analysis, Integrated Marketing, Content Strategy, Performance Reporting, Marketing Research, Competitive Analysis, Social Networking, Social Media Marketing, Facebook
Education
Georgia College and State University 2009 — 2013
Bachelor of Business Administration (B.B.A.), Marketing, 3.8
IHG - InterContinental Hotels Group October 2014 - Present
BCD Travel April 2013 - October 2014
Carlson Wagonlit Travel March 2009 - April 2013
Brownell Travel June 2007 - March 2009
Sabre Travel Network July 2001 - September 2006
Sabre Travel Network March 1998 - July 2001
Skills
Budgets, Sabre, Analysis, Management, Program Management, Project Planning, Sales, Process Improvement, Training, Account Management, Customer Service, Contract Management, Business Process, Testing, Human Resources, Team Management, CRM, Operations Management, Business Analysis, Forecasting, Leadership
Education
Georgia State University 2013 — 2014
Master's degree, Global Hospitality
Clayton State University 2005 — 2007
B.B.A, Marketing
IHG - InterContinental Hotels Group September 2014 - Present
Potbelly Sandwich Works June 2013 - August 2014
Potbelly Sandwich Works August 2012 - June 2013
Westin Savannah Harbor Golf Resort & Spa December 2011 - December 2011
Loews Hotels May 2011 - August 2011
Yellowfin Steak and Fish House May 2009 - July 2010
Skills
Banquets, Fine Dining, Food, Food, Hospitality, Hospitality Industry, Hotels, Leadership, Marketing Strategy, Restaurants, Training, Customer Service, Management, Front Office, Food & Beverage, Hospitality Management, Event Planning
Education
Michigan State University 2008 — 2012
Hospitality Business
Phillips 66 May 2015 - Present
Georgia Institute of Technology September 2013 - September 2014
IHG - InterContinental Hotels Group May 2014 - August 2014
Skills
Microsoft Office, Leadership, InDesign, HTML, Python, CSS, Event Planning
Education
Georgia Institute of Technology 2012 — 2016
Bachelor's Degree, Business Administration
IHG - InterContinental Hotels Group September 2014 - Present
Sedona Resorts - Belmont Management Company May 2013 - August 2014
DoubleTree by Hilton Breckenridge February 2012 - May 2013
The Landings St. Lucia, A RockResort August 2010 - March 2012
The Osprey at Beaver Creek, A RockResort September 2008 - August 2010
Snow Cloud Lodge, Beaver Creek Resort Properties April 2008 - September 2008
The Lodge & Spa at Cordillera November 2007 - April 2008
Jackson Lake Lodge, Grand Teton Lodging Company May 2007 - November 2007
Casino Aztar, Tropicana Entertainment Inc. May 2006 - January 2007
Jinling Hotel and Resort Management Company July 2005 - November 2005
Skills
Revenue Analysis, Hospitality Management, Hotels, Property Management..., POS, Food & Beverage, Hospitality Industry, Resorts, Hospitality, Restaurants, Pre-opening, Front Office, Catering, Banquets, Menu Development, Tourism, Hotel Management, Budgets, Customer Service
Education
Purdue University 2003 — 2007
Bacherlor of Science, Hospitality & Tourism Management
IHG - InterContinental Hotels Group April 2014 - Present
Cat Franklin Design + Art Direction January 2007 - Present
CSE July 2012 - October 2013
Mellow Creative, LLC November 2009 - July 2012
Victory World Church January 2008 - November 2009
Primal Screen January 2007 - May 2007
Mauldin Brand Agency January 2005 - May 2005
Skills
Graphic Design, Art Direction, Logo Design, Adobe Creative Suite, Typography, Brochures, Branding & Identity, Mac, Flyers, Creative Direction, Corporate Identity, Photoshop, Illustrator, Business Cards, InDesign, Advertising, Web Design, Banners, Corporate Branding, Microsoft Office, Layout, Photography, Interaction Design, Motion Graphics, Word, Logos, Posters, Packaging, Dreamweaver, Stationery, User Experience, Information Architecture, OmniGraffle, User Experience Design
Education
Georgia State University 2003 — 2007
B.F.A., Graphic Design
IHG - InterContinental Hotels Group July 2014 - Present
InterContinental Hotels Group June 2012 - July 2014
SunTrust Bank December 2010 - June 2012
Army National Guard January 1999 - July 2011
General Dynamics Information Technology October 2006 - December 2010
Skills
ITIL, IT Service Management, Software Documentation, Process Improvement, Incident Management, Problem Management, Disaster Recovery, Project Management, Six Sigma, Business Analysis, Information Security, Security Clearance, Statistics, Theory of Constraints, IT Asset Management, Software Asset..., ServiceNow, Change Management
Education
Kennesaw State University 2007 — 2009
MS, Information Systems
The University of Georgia 2004 — 2006
BS, Statistics
The University of Georgia 2004 — 2006
BA, Mathematics
Georgia Southwestern State University 2002 — 2003
n/a, Computer Science, Mathematics
North Georgia College and State University 2000 — 2002
n/a, Computer Science
Young Harris Water Sports LLC. April 2015 - Present
Young Harris Water Sports LLC. February 2014 - March 2015
RevvingUP Revenue February 2012 - February 2014
Best Western International October 2012 - May 2013
IHG - InterContinental Hotels Group January 2012 - March 2012
IHG July 2010 - January 2012
IHG September 2008 - July 2010
IHG September 2007 - September 2008
Hyatt Hotels Corporation April 2006 - September 2007
Hyatt Hotels Corporation April 2006 - September 2007
Skills
Revenue Management, Hotel Management, Pre-opening, Hospitality Industry, Guest Service, Operations Management, Project Portfolio..., Pricing Strategy, Pricing Anal, Training & Development, Sales Operations, Sales Management, Food & Beverage, Revenue Analysis, Yield Management, Hotels, Customer Service, Employee Training, Resorts, Hospitality Management, Budgets, Hospitality, Front Office, Team Building, Rooms Division, Customer Satisfaction, Property Management..., Leadership, Training, Online Travel, Tourism, Hotel Booking, Management, Sales
Education
Georgia Gwinnett College 1997 — 1999
Associate's degree, Business Administration and Management, General
Woodward Academy 1995 — 1997
Diploma, General Studies
IHG - InterContinental Hotels Group July 2014 - Present
Restaurant HR Group December 2011 - July 2014
Chicago Public Schools September 2004 - June 2012
Potbelly Sandwich Works May 2000 - May 2003
Neiman Marcus May 1998 - May 1999
Skills
Employee Relations, Training & Development, Bilingual, PowerPoint, Word, Excel
Education
National Luis University 2003 — 2004
Masters in Teaching, Education
Purdue University 1994 — 1998
Bachelor of Arts, Spanish/ Business
IHG - InterContinental Hotels Group November 2014 - Present
E*TRADE Financial Corporation November 2006 - October 2014
Brandmuscle December 2004 - November 2006
GWIS Internet Solutions November 2002 - November 2004
Skills
Linux, Cloud Computing, Automation, IT Infrastructure..., ElasticSearch, Chef, VMware, Python, Shell Scripting, System Monitoring, Logstash, vRealize, Unix, Enterprise Software, Data Center, Apache, Tomcat, Disaster Recovery, Solaris, Enterprise Architecture
Education
Kent State University 1998 — 2003
Bachelor's degree, Computer Science
W Hotels December 2014 - Present
InterContinental Hotels Group June 2014 - Present
IHG - InterContinental Hotels Group October 2014 - December 2014
BrandLink Communications January 2014 - May 2014
Tribeca Treats June 2012 - December 2013
Law Offices of Douglas Schnapp May 2013 - August 2013
Crowne Plaza Rockville August 2010 - March 2011
Skills
Event Planning, Facebook, Event Management, Social Media, Public Relations, Customer Service, Microsoft Word, PowerPoint, Press Releases, Social Media Marketing, Microsoft Office, Microsoft Excel, Cision, Teamwork, Fashion, Spanish, Marketing Communications, English, Hospitality, Front Office, Hospitality Management, Food, Instagram, Hospitality Industry, Social Networking, Marketing, Media Relations, Marketing Strategy, Retail, Research
Education
New York University 2011 — 2015
Bachelor of Science (B.S.), Hospitality Administration/Management
Thomas S. Wootton High School 2007 — 2011
Bachelor's degree
Ropewalk Project December 2014 - Present
Boston Sports Club August 2014 - Present
IHG - InterContinental Hotels Group April 2014 - August 2014
Lir May 2013 - April 2014
Skills
Food, InDesign, Illustrator, Mac, Photoshop, Drawing, Digital Photography, Photography, Graphic Design, Illustration, Model Making, Painting, Sketching, Layout, Art, Restaurants, PowerPoint, Microsoft Word, Microsoft Office, Revit
Education
Massachusetts College of Art 2011 — 2015
Bachelor of Arts (B.A.), Architecture
Massachusetts College of Art and Design 2011 — 2015
Bachelor of Architecture (B.Arch.), Architecture
Microsoft May 2015 - Present
IHG - InterContinental Hotels Group July 2014 - April 2015
InterContinental Hotels Group November 2009 - July 2014
TMP Worldwide October 2007 - November 2009
Nurun ant farm interactive August 2003 - September 2007
Skills
Digital Strategy, Analytics, Data Analysis, Research, Retargeting, Pixels, Digital Media, Digital Marketing, Media Planning, Advertising, Display Advertising, Interactive Marketing, Online Advertising, Social Media
Education
Grady College of Journalism and Mass Communication, University of Georgia 1999 — 2003
Bachelor of Arts in Journalism
Finger Lakes Coffee Roasters July 2015 - Present
IHG - InterContinental Hotels Group August 2014 - July 2015
Choice Hotels International May 2012 - January 2013
Wyndham Worldwide / RCI May 2012 - August 2012
Grand Hotel di Como May 2011 - August 2011
Skills
Hospitality, Hospitality Management, Hotel Management, Hotels, Restaurants, Customer Satisfaction, Front Office, Food & Beverage, Hospitality Industry, Customer Service, Event Management, Banquets
Education
Niagara University 2009 — 2013
Bachelor of Science in Hotel/Restaurant Planning & Control, Luxury Hotel Operations, Minor in Italian Studies
IHG - InterContinental Hotels Group September 2014 - Present
High Museum of Art March 2013 - September 2014
ARCTIC ENGINEERS & CONSTRUCTORS, LLC 2006 - 2008
W. A. CHESTER, LLC 1998 - 2004
GENERAL SERVICES ADMINISTRATION (NAI PERSONNEL) 1996 - 1998
U.S. SECRET SERVICE (TOP SECRET CLEARANCE) 1993 - 1995
Skills
Organization, Human Resources, Event Planning, Training, Management, Accounts Payable, Policy, Invoicing, Microsoft Office, Workers Compensation, Insurance, Accounting, Customer Service, Databases, MS Excel Pivot Tables, Administration, Notary Public, Bid Preparation, Bidding Process
Education
Georgia State University 2008 — 2012
Bachelor's degree, Kinesiology and Exercise Science
Morgan State University 1992 — 1994
Telecommunications
INTERCONTINENTAL HOTELS GROUP (IHG) July 2011 - Present
InterContinental Hotels Group November 2008 - July 2011
IHG - InterContinental Hotels Group December 2006 - November 2008
IHG - InterContinental Hotels Group July 2005 - December 2006
IHG - InterContinental Hotels Group August 2003 - July 2005
IHG - InterContinental Hotels Group September 2001 - August 2003
IHG - InterContinental Hotels Group September 1999 - September 2001
Skills
Customer Service, Management, Hotels, Forecasting, Budgets, Project Management, Public Relations, Social Media Marketing, Visio, Operations Management, Hospitality, Event Management, Sales, Advertising, PowerPoint, Microsoft Excel, Outlook, Hospitality Industry, Hospitality Management
Education
Point Park University 1992 — 1996
Bachelors, Psychology
Point Park University 1992 — 1996
Associate's Degree, Business Management
LifeWorks School of Coaching
Life Coach
IHG - InterContinental Hotels Group May 2013 - Present
Chicago -Indian Lakes Resort 2011 - 2012
Grand Geneva Resort and Spa 2010 - 2011
Marriott International 2006 - 2009
Marriott International 2003 - 2006
Marriott International 2000 - 2003
The Dearborn Inn, A Marriott Hotel 1998 - 2000
Skills
Hotel Contract..., Human Resources, Sales Operations, Account Management, Change Management, Sales Management, Meeting Planning, Contract Negotiation, Hospitality Industry, Hotels, Yield Management, Revenue Analysis, Sales, Hospitality, Leadership, Event Management, Catering, Budgets, Strategic Planning, Property Management..., Forecasting, Corporate Events, Recruiting, Team Building, Event Planning, Delphi, Business Travel, Negotiation, Marketing Strategy, Resorts, Trade Shows, Hotel Management, Hospitality Management, OnQ, Convention Services, Food & Beverage, Front Office, Tourism, Pre-opening, Hotel Booking, Restaurants, Customer Satisfaction, Rooms Division, Banquets, Management, Customer Service, MICROS, Marketing, Menu Development
Education
Michigan State University 1985 — 1989
Bachelor of Business Administration (B.B.A.), Hotel/Motel Administration/Management
IHG - InterContinental Hotels Group December 2014 - Present
Hard Rock Hotel Chicago February 2013 - December 2014
Hard Rock Hotel Chicago March 2012 - February 2013
Hard Rock Hotel Chicago April 2011 - March 2012
West Paces Hotel Group November 2010 - April 2011
West Paces Hotel Group April 2010 - November 2010
Roosevelt's Bar and Grill September 2009 - April 2010
Harper's Restaurant and Brew Pub September 2008 - August 2009
St. Charles Country Club May 2008 - August 2008
Holiday Inn West Bay May 2006 - August 2006
Skills
Hotels, Resorts, Front Office, Banquets, Catering, Food & Beverage, Customer Service, Restaurants, Rooms Division, Customer Satisfaction, Hospitality, Reservation, Micros, Training, Hospitality Industry, Hospitality Management, Leadership, Opera, Time Management, MICROS
Education
Michigan State University 2005 — 2008
Bachelor of Arts, Hospitality Business
IHG - InterContinental Hotels Group June 2013 - Present
IHG - InterContinental Hotels Group April 2012 - June 2013
Paulmark, Inc. September 1998 - April 2012
Burlington Industries June 1997 - June 1998
Skills
Time Management, Leadership, Training, Human Resources, Management, Program Management, Team Building, Project Management, Marketing Strategy, Retail, Sales
Education
Georgia Institute of Technology 1992 — 1996
BS Textiles, Textiles, Management
IHG - InterContinental Hotels Group July 2014 - Present
InterContinental Hotels Group (IHG) February 2013 - July 2014
InterContinental Hotels Group (IHG) September 2012 - February 2013
Medium Blue Search Engine Marketing March 2007 - September 2012
Medium Blue Search Engine Marketing July 2005 - September 2012
Ross Media - Automotive Advertising Agency 2004 - 2005
Clear Channel January 2004 - April 2004
Georgia Southern University August 2003 - December 2003
Sixth Man Management May 2002 - July 2002
Wiley Music May 2001 - July 2001
Skills
Marketing Strategy, Account Management, Project Management, Social Media, Advertising, SEO, SEM, Online Marketing, Direct Marketing, Marketing Management, Client Services, Client Retention, Client Development, Organic Search, Online Research, Public Relations, Press Releases, Web Project Management, Website Promotion, Digital Marketing, Leadership, Management, Marketing, Product Management, Agile Methodologies, Google Adwords, Employee Management, Digital Marketing..., Interactive Marketing, Multimedia, Internet Services, Program Management, Scrum, Agile Project Management, Print Marketing, Online Branding, Multimedia Project..., Digital Direct Marketing, R&D, Agile Methodolgy, Vendor Partnerships, Vendor Management Skills, Technical Program &..., Design Thinking, Customer Retention, Google Analytics, Social Media Marketing, Email Marketing, E-commerce, Web Analytics
Education
Georgia Southern University 1999 — 2004
Bachelor of Science in Public Relations, Broadcasting Minor, Fields of Study include Communications, Photography, Marketing and Broadcasting, 3.62, Cum Laude
Fayette County High School
Private August 2014 - Present
IHG - InterContinental Hotels Group June 2014 - July 2014
Allscripts July 2013 - April 2014
UPS February 2013 - July 2013
YP May 2012 - February 2013
AT&T January 2012 - May 2012
Global Transition Enterprise, LLC September 2009 - January 2012
Georgia Quick Start June 2006 - December 2010
Skills
Project Management, Leadership Development, Organizational..., Instructional Design, Training, Videography, Video Editing, Train the Trainer, Animation, eLearning, ADDIE, Captivate, Lectora, Workshop Facilitation, Sony Vegas Video, Photoshop, Final Cut Pro, SnagIt, InDesign, Training Manuals, Curriculum Development, Curriculum Design, Flash Animation, On the Job Training, Technical Training, E-Learning, Leadership, Nonprofits, Software Documentation, Management, Adult Education, Employee Training, Human Resources, Blended Learning, Instructor-led Training, Training Delivery, Organizational..., Interviews, Distance Learning, Learning Management..., Learning Management, Performance Consulting, Career Development, Visio, Hands-on Training, Personnel Management
Education
Grambling State University
BS, Criminal Justice
Troy University
MS, Management, Leadership and Organizational Effectiveness
Jeannine Mitchell, Realtor February 2014 - Present
IHG - InterContinental Hotels Group April 2013 - October 2013
Merry Maids April 2012 - April 2013
Skills
Sellers, Investment Properties, Customer Service, Microsoft Office, Real Estate, Sales, Relocation, Marketing, First Time Home Buyers, Leadership, Foreclosures, Short Sales, Single Family Homes, Residential Homes, Strategic Planning, Time Management
Education
Charles Barnes Real Estate School 2015 — 2015
Real Estate License, Real Estate
Pikes Peak Community College 2009 — 2011
General Studies
Hamister Group, LLC August 2015 - Present
Merani Hotel Group February 2013 - August 2015
IHG - InterContinental Hotels Group October 2002 - February 2013
Charter One Hotels & Resorts May 1999 - October 2002
Holiday Inn September 1995 - May 1999
Holiday Inn March 1992 - September 1995
Quality Inn April 1988 - March 1992
Walt Disney World May 1987 - August 1987
Skills
Customer Service, Microsoft Office, Management, Project Management, Strategic Planning, Microsoft Excel, Leadership, Sales, Public Speaking, Microsoft Word, Hospitality Management, Revenue Analysis, Hospitality, Hospitality Industry, Food, Hotel Management, Tourism, Hotels, Event Management, Property Management..., Pre-opening, Restaurants, Front Office, Yield Management, Operations Management
Education
Niagara University 1984 — 1988
Bachelor of Science (BS), Hotel Restaurant Administration
Little Proud Kid November 2014 - Present
IHG - InterContinental Hotels Group October 2008 - Present
Village Consultants 2008 - Present
InterContinental Hotels Group November 2013 - May 2014
LQ Management LLC 2007 - 2008
IHG 2006 - 2007
InterContinental Hotels Group 2005 - 2006
Crowne Plaza Atlanta Perimeter NW 2002 - 2005
Holiday Inn Toronto Yorkdale 1999 - 2002
Skills
Hospitality Industry, Hotel Management, Hotels, Hospitality, Front Office, Resorts, Revenue Analysis, Hospitality Management, Sales Management, Account Management, Food & Beverage, Tourism, Sales Training, New Business Development, Custom eLearning, Leadership, Training, Management, Competitive Analysis, Strategy, Business Planning, Sales, Yield Management, Strategic Planning, Email Marketing, Pre-opening, Selling Skills
Education
Alpha Academy
George Brown College
Hotel Management
IHG - InterContinental Hotels Group November 2014 - Present
Turner Sports October 2012 - November 2014
Turner Sports November 2011 - October 2012
Turner Broadcasting September 2009 - November 2011
Turner Sports March 2009 - August 2009
Blockbuster June 2008 - February 2009
Waffle House Inc August 2006 - June 2008
Waffle House Inc August 2005 - August 2006
Turner Broadcasting, Inc. December 1999 - August 2005
Skills
Cross-functional Team..., Product Management, Project Management, SDLC, Process Improvement, Web Development, Product Development, Strategic Planning, HTML, Visio, Program Management, Leadership, Business Analysis, Agile Methodologies, Management, Mobile Devices, Software Development
Education
Georgia Institute of Technology 2008 — 2009
MBA
Georgia Institute of Technology 1993 — 1999
BS
InterContinental Hotels Group 2006 - Present
InterContinental Hotels Group November 1999 - April 2003
IHG - InterContinental Hotels Group August 1997 - September 1999
InterContinental Hotels Group (Holiday Clubs International) November 1992 - 1997
Skills
Hospitality, Hospitality Industry, Yield Management, Hotels, Customer Satisfaction, Restaurants, Meeting Planning, Hospitality Management, Revenue Analysis, Pre-opening, Food & Beverage, Team Building, Customer Service, Tourism, Budgets, Hotel Management, Banquets, Resorts, Training, Property Management..., Front Office, Hotel Booking
Education
LeMoyne-Owen College 1971 — 1974
BA, English
Laney College April 2015 - Present
Quince Restaurant September 2014 - April 2015
Fairmont Hotels & Resorts 2013 - August 2014
The French Laundry August 2012 - September 2012
IHG - InterContinental Hotels Group May 2009 - July 2012
Skills
Food & Beverage, Train Staff, Cocktail program..., Hospitality, Hospitality Management, Hospitality Industry, Hotels, Restaurants, Catering, Banquets, MICROS, Pre-opening, Resorts, Menu Development
Education
New York Institute of Technology 2008 — 2009
Architecture
Laney College
Architecture
IHG - InterContinental Hotels Group August 2014 - Present
Tre Pazzi Ristorante 2013 - 2013
Vulcano Bar & Restorant July 2010 - November 2010
Mocca Gourmet February 2010 - May 2010
Eurobuilding Villa Caribe Paraguana December 2009 - January 2010
Skills
Team Leadership, Culinary Skills, Food Preparation, Food Service, Inventory Management, Recipes, Cuisine, Culinary Management, Sanitation, Fine Dining, ServSafe, Menu Development, Food Safety, Menu Costing, Pastry, Sauces, Serve Safe Certified, Food, Aptitudes para la cocina, Catering, Cálculo de costes de..., Salsas, Alta cocina, Alimentación, Elaboración de menús, Higiene de los alimentos, Recetas de cocina, Preparación de alimentos, Gastronomía, Saneamiento, Repostería
Education
San Ignacio Collage 2013 — 2014
Associated, Culinary Arts
Le Cordon Bleu College of Culinary Arts-Miami 2011 — 2012
Diplomade, Culinary Arts
Colegio Universitario Dr. Rafael Belloso Chacín 2008 — 2011
University Technical Superior in Tourism, Technical Superior in Tourism and Hotel
ASOCHEF'S 2009 — 2009
In Technical High Gastronomy, cook
IHG - InterContinental Hotels Group July 2014 - Present
InterContinental Hotels Group September 2011 - July 2014
InterContinental Hotels Group February 2009 - September 2011
Hyatt Regency Atlanta May 2008 - October 2008
Atlanta Convention and Visitors Bureau June 2006 - August 2006
Skills
Internal Communications, Microsoft Office, Customer Relations, Internal Reporting, Excel, PowerPoint, Delphi, Meeting Broker, Written Skills, Sales Presentations, Creative Problem Solving, Organizational Behavior, Time Management, Microsoft Excel, Customer Service
Education
Indiana University Bloomington 2004 — 2008
Bachelor of Science in Recreation, Tourism Management
Thompson, O'Brien, Kemp & Nasuti, PC May 2015 - Present
IHG - InterContinental Hotels Group October 2014 - May 2015
The Chestnut Firm October 2013 - May 2014
Dow Lohnes PLLC April 2001 - October 2013
Bondurant, Mixson & Elmore 1990 - 2001
Skills
Legal Research, FMLA, Legal Writing, Employment Law, Legal Assistance, Document Review, Litigation Support, Human Resources, Operations Management, Employee Relations, Management, Contract Negotiation, Law Firm Administration, Legal Compliance, Westlaw, Civil Litigation, Commercial Litigation, Document Drafting, Legal Documents, Litigation, Licensing, Lexis, Trials, Outlook, Courts, Corporate Governance, Attorneys, Arbitration, Appeals
Education
Georgia State University College of Law
JD
IHG - InterContinental Hotels Group July 2014 - Present
Aeromed Medical Inc. November 2010 - August 2013
Comfort Inn East Windsor January 2012 - May 2012
Skills
Microsoft Office, Microsoft Excel, Microsoft Word, Customer Service, PowerPoint, English, Research, Windows, Outlook, HTML, Public Speaking, Hospitality, Hotels, Hospitality Industry, Food, Reservation, Teamwork
Education
Central Connecticut State University 2010 — 2014
Bachelor of Science, Hospitality and Tourism
Queen Margaret University 2013 — 2013
International Tourism and Hospitality
InterContinental Hotels Group (IHG®) September 2015 - Present
IHG - InterContinental Hotels Group September 2014 - September 2015
Peach State Health Plan May 2012 - September 2014
Study Edge July 2012 - January 2013
Peach State Health Plan May 2009 - August 2011
Skills
Marketing, Community Outreach, Social Media, Public Relations, Social Networking, Event Planning, Social Media Marketing, Customer Service, Research, Microsoft Office, Healthcare, Program Management, Adobe Photoshop CS6, Data Analysis, Teamwork, Strategic Planning, Fundraising, Spanish, Project Management, Goal Setting
Education
Georgia State University 2010 — 2013
Bachelor of Business Administration (B.B.A.), Marketing
University of Barcelona 2012 — 2012
International/Global Studies
Marist School 2005 — 2009
High school diploma
IHG - InterContinental Hotels Group April 2013 - Present
Holiday Inn Express April 2013 - Present
Aramark March 2011 - April 2013
Sandals Resorts March 2008 - July 2010
Hilton Worldwide August 2006 - January 2008
Skills
Hospitality, Hospitality Management, Resorts, Hotel Management, Front Office, Hospitality Industry, Hotels, Pre-opening, Rooms Division, OnQ, Concierge Services, Property Management..., Guest Service Management, Tourism, Opening Hotels, Pre-opening experience, Customer Service, Banquets, Catering, Management
Education
Monroe College 2007 — 2008
Masters, Business Administration
Moneague College 2000 — 2004
Associate's degree, Hospitality Entertainment and Tourism Management
IHG - InterContinental Hotels Group 2014 - Present
InterContinental Hotels Group June 1996 - May 2014
InterContinental Hotels Group June 1996 - October 2006
Skills
Hotel Management, Hotels, Hospitality Industry, Food & Beverage, Revenue Management, Rooms Division, Revenue Analysis, Front Office, Yield Management, Hospitality Management, Property Management..., Hospitality, Micros, Resorts, Restaurants, Banquets, Pre-opening, Tourism, Opening Hotels, Catering, Hotel Booking, Opera, Guest Service Management, Pre-opening experience, Lodging, Leisure, OnQ, Rooms Division..., Convention Services, Concierge Services, Menu Development, Meeting Planning, Restaurant Management, Hotel Administration, Fine Dining
Education
Georgia Southern University 1990 — 1995
Bachelor of Science (B.S.), Hospitality Administration/Management
IHG - InterContinental Hotels Group July 2014 - Present
ADT Corporation 2012 - 2014
Cox Communications 2008 - 2012
Level 3 Communications 2005 - 2008
Siebel Systems 2005 - 2005
Ernst & Young / Capgemini Consulting 1994 - 2005
Empire Blue Cross Blue Shield 1991 - 1994
Skills
Solution Architecture, Vendor Management, Program Management, Software Development, Telecommunications, Customer Experience..., Process Improvement, Product Development, Cross-functional Team..., Process Management, Enterprise Software, Pro-active Leader, Strategic Partnerships, CXO level engagement, Customer Relationship..., CRM, Integration, PMP, Leadership, Professional Services, ITIL, Business Process..., Project Management, Management, Agile Methodologies, Enterprise Architecture, ERP, Business Analysis, Change Management, Budgets, Thought Leadership, Call Centers, Outsourcing, Information Technology, Project Portfolio..., Data Warehousing, IT Strategy, SDLC, IT Management, PMO, Executive Management
Education
Georgetown University - The McDonough School of Business
Master of Business Administration (MBA), International Finance
Georgia Institute of Technology
Bachelor of Science (BSc), Information & Computer Science
IHG - InterContinental Hotels Group April 2014 - Present
InterContinental Hotels Group April 2013 - March 2014
InterContinental Hotels Group December 2006 - April 2013
InterContinental Hotels Group June 2003 - November 2006
InterContinental Hotels Group (IHG) March 2001 - May 2003
SPHERION CORPORATION January 2000 - January 2001
Office Depot Corporate Office 1991 - 2001
OFFICE DEPOT, INC January 1992 - January 2000
Skills
Human Resources, Performance Management, Recruiting, Employee Relations, Training, Management, Benefits Administration, Change Management, Employee Benefits, Leadership, PeopleSoft, Process Improvement, Payroll, HRIS, Customer Service, Workday
Education
Jackson Community College
InterContinental Hotels Group (IHG) December 2014 - Present
IHG - InterContinental Hotels Group November 2013 - December 2014
Hilton Worldwide 2008 - 2012
Skills
OnQ, Opera, Holidex, Hospitality Management, GNU/Linux, Active Directory, DOCSIS, FOSSE, Mitel, Internal Audit, ServSafe Instruction, Wintel Systems, Sabre, Telex Machines, Merlin, Rack Mount Systems, Switches, Switchboard, Mitel 3300, ADA Compliance, Workplace Safety, Firewalls, VPN, VMware Certified..., Microsoft Certified..., GBridge VPN VNC, Cisco VPN, Level 3, MCSE, Lynx, Ubuntu, Debain, Gentoo Linux, Gentoo, Terminal Operations, Credit Card Transaction..., Protobase, Corporate Lodging, Amadeus GDS, Galileo CRS, Holidex Plus, Holidex II, Sales, Marketing, Microsoft Word, Onity Systems, kaba
Education
Open Engineering University
Drone Engineering
eCornell 2011 — 2012
Hospitality Financial Management, Hospitality Administration/Management
Lander University 2003 — 2007
BA in English, Professional Writing
Irmo
World Yacht LLC June 2014 - Present
Wildlife Conservation Society June 2013 - May 2014
Merlin Entertainments June 2010 - June 2013
IHG - InterContinental Hotels Group November 2009 - June 2010
Pace University September 2008 - March 2010
Skills
Customer Service, Sales, Hospitality, Microsoft Office, Training, Time Management, Recruiting, Financial Analysis, Guest Service Management, Sales Operations, Marketing Support, Business Development, Educational Outreach, Educational Workshops, Trade Show..., Print Ads, Staff Management, Employee Training, Interviews, Database Administration, Ticketing Systems, Spanish, Reservation, Invoicing, Tourism, Leisure Travel, Gateway, Opera, R25, Event Management, Marketing, Trade Shows, Hotels, Event Planning, Social Media Marketing, Marketing Strategy, Marketing Communications, Hospitality Industry
Education
Pace University 2007 — 2011
Bachelor of Business Administration (B.B.A.), Business Administration and Management, General
MHCA
MHCA
IHG - InterContinental Hotels Group October 2014 - Present
LRA Worldwide August 2013 - October 2014
LRA Worldwide July 2011 - August 2013
Crowne Plaza® Hotels & Resorts May 2010 - May 2011
Stonebridge Companies October 2008 - January 2010
Hilton Garden Inn August 2007 - October 2008
Hilton Garden Inn April 2006 - August 2007
Residence Inn April 2004 - April 2006
Skills
Consulting, Quality Assurance, Revenue Forecasting, Yield Management, Hotel Management, Opening Hotels, Hotel Administration, Guest Service Management, Guest Recovery, Planning Budgeting &..., Social Media, Hotel Brand Conversion, Management, Hospitality, Hotels, Tourism, Hospitality Management, Revenue Analysis, Pre-opening, Front Office, Hospitality Industry, Resorts
Education
Metropolitan State University of Denver
IHG - InterContinental Hotels Group March 2014 - Present
The Omni King Edward Hotel July 2012 - February 2014
Sutton Place Hotel May 2008 - July 2012
The Sutton Place Hotel March 2006 - May 2008
The Sutton Place Hotel June 2003 - March 2006
Metropolitan Hotel February 1997 - February 2000
Skills
Hotels, Hospitality Industry, Hospitality Management, Revenue Analysis, Hotel Management, Hospitality, Front Office, Food & Beverage, Resorts, Tourism, Restaurants, Restaurant Management, Event Management, Sales Presentations, Sales Operations, Trade Shows, Business Travel, Rooms Division, Customer Service, Budgets, Opera, Sales, Customer Satisfaction, Meeting Planning, Account Management, Management, Convention Services, Travel Management
Education
Humber College
Tourism and Hospitality Certification
The National WWII Museum 2013 - Present
IHG - InterContinental Hotels Group 2012 - 2013
French Market Corporation / City of New Orleans May 2011 - August 2011
Costa Rica Rainforest Outward Bound School June 2010 - August 2010
Kedila Family Learning Center June 2009 - July 2009
Skills
Social Networking, Photography, Writing, Event Planning, Press Releases, Copywriting, Social Media, Social Media Marketing, Facebook, Advertising, Spanish, Event Management, Copy Editing, Creative Writing, Public Relations, Marketing Communications
Education
Oglethorpe University 2008 — 2012
Bachelor's Degree, Major: American Studies / Minor: Studio Art / Specialization Certificate: Urban Leadership Program, 3.6 GPA / Graduated Cum Laude / Dean’s List (2008-2012)
Louisiana School for Math, Science, and the Arts
High School, College/University Preparatory and Advanced High School/Secondary Diploma Program
New Orleans Center for Creative Arts 2005 — 2007
Technical Theatre/Theatre Design and Technology
IHG - InterContinental Hotels Group August 2014 - Present
Accenture August 2006 - July 2014
Vedder Price, P.C. November 2004 - August 2006
Jon Jennings for Congress February 2004 - November 2004
Vedder Price, P.C. September 2001 - October 2003
Skills
Due Diligence, Intellectual Property, Mergers, Privacy Law, Corporate Law, Joint Ventures, Licensing, Commercial Litigation, Venture Capital, Restructuring, Outsourcing, Litigation, Mergers & Acquisitions, Finance, Legal Advice, SaaS, Negotiation, Software Licensing, Data Privacy, Legal Compliance
Education
Indiana University Bloomington 1998 — 2001
Doctor of Law (JD)
Washington University in St. Louis 1993 — 1997
BSBA, Finance
Verizon January 1994 - Present
IHG - InterContinental Hotels Group January 1992 - June 2003
Education
Georgia State University 1991 — 1993
Bachelor of Arts (B.A.), Business Administration, Management and Operations
The Ohio State University 1983 — 1985
IHG - InterContinental Hotels Group April 2013 - Present
IHG - InterContinental Hotels Group October 2011 - April 2013
IHG - InterContinental Hotels Group February 2010 - October 2011
IHG - InterContinental Hotels Group June 2008 - February 2010
GE Money August 1998 - January 2008
GE Money August 1998 - August 2000
Skills
Analytics, Business Analysis, Revenue Analysis, Start-ups, E-commerce, Marketing
Education
Indiana University - Kelley School of Business 1994 — 1998
BS, Marketing, International Business
IHG - InterContinental Hotels Group August 2014 - Present
InterContinental Hotels Group July 2011 - August 2014
Oracle June 2007 - July 2011
Revenue Technologies May 2003 - June 2007
Rock Solid Industries January 2003 - April 2006
Equifax 2003 - May 2003
London Bridge Group July 2002 - December 2002
Synthis Corporation August 2000 - August 2001
i2Go March 2000 - August 2000
Altra Risk Management May 1999 - March 2000
Skills
CRM, Management, SOA, Java Enterprise Edition, Agile Methodologies, Project Management, Marketing, Hospitality Industry, Customer Experience, Team Leadership, Hotels, Spring, Weblogic, Tomcat, Oracle, SQL, Ant, JUnit, Hiring, Scrum, Apache, SaaS, Web Services, JDBC, XSLT, Java, Budgeting, Software Design, Agile, Software Project..., Cross-functional Team..., Struts, Business Intelligence, Project Planning, Workflow, Architecture, Project Execution, Full SDLC, Software Requirements, Coordination, JSP, JSF, Department Budgeting, CRM software, Pricing, Internationalization, Business Analytics
Education
Georgia Institute of Technology
Bachelors of Science, Computer Science
IHG - InterContinental Hotels Group January 2010 - Present
Fairmont Hotels and Resorts December 2007 - December 2009
Sofitel Chicago Water Tower May 2007 - December 2007
Hyatt Hotels and Resorts May 1991 - May 2007
Skills
Strategic Planning, Strategic Partnerships, Team Management, Sales Management, Marketing Strategy, Market Planning, Strategic Leadership, Business Innovation, Project Management, Key Account Management, Client Presentation, Consultative Approach, Lasting Relationships, Talent Acquisition, International Sales, Hospitality Industry, Event Management, Competitive Analysis, Sales Operations, Hotels, Tourism, Revenue Analysis, Sales, Hospitality Management, Yield Management, Hospitality, Strategy, Trade Shows, Budgets, Leadership, Forecasting, Management, Hotel Management, Meeting Planning, Business Planning, Email Marketing, Social Media Marketing, Resorts, Negotiation, Integrated Marketing, Marketing
Education
Illinois State University 1977 — 1981
BS
IHG - InterContinental Hotels Group July 2014 - Present
Artagrafik October 2013 - July 2014
Cyberwoven April 2012 - October 2013
University of Texas MD Anderson Cancer Center April 2007 - April 2012
SirsiDynix 2004 - 2007
SirsiDynix 1999 - 2004
Skills
HTML, jQuery, Dreamweaver, Accessibility, Photoshop, User Interface Design, Wordpress, Information Architecture, User Experience, Email Design, Wireframing, Adobe Creative Suite, Agile Methodologies, Email Marketing, HTML + CSS, Requirements Gathering..., Web Accessibility, Web Content Management, CSS, HTML 5, Web Project Management, Wordpress Design, User Experience Design, Social Media, Web Design, Mailchimp, Agile Development, Web Development, SEO, Usability, WordPress, XHTML, Wireframes
Education
Indiana University Bloomington 1992 — 1996
BA, English
Walnut Grove HS- Walton County School District May 2013 - Present
IHG - InterContinental Hotels Group June 2014 - Present
Newton County School System June 2006 - May 2013
Alcovy High School June 2006 - May 2013
Salem High School March 1999 - June 2006
Richard Jacobson Inc 1995 - 1999
Mutual of Omaha 1994 - 1996
Courtyard by Marriott 1989 - 1994
US Navy 1985 - 1989
Skills
Football, Curriculum Development, Curriculum Design, Teaching, Coaching, Staff Development, Higher Education, Classroom, Lesson Planning, Team Building, Tutoring, Differentiated..., Special Education, Event Planning, Athletics, Fundraising, Public Speaking, Community Outreach, Educational Leadership, Classroom Management, Sports, Secondary Education, Physical Education, Baseball, Sports Coaching, Athletic Administration, Athletic Training, Scouting, Instructional Design
Education
Troy University 2006 — 2007
MS Post Secondary Education, Education
Georgia State University 1996 — 1999
BS Mathematics, Mathematics and Education
Metropolitan Atlanta Rapid Transit Authority (MARTA) March 2014 - Present
Metropolitan Atlanta Rapid Transit Authority (MARTA) July 2010 - March 2014
Metropolitan Atlanta Rapid Transit Authority (MARTA) September 2005 - July 2010
Metropolitan Atlanta Rapid Transit Authority (MARTA) August 2002 - September 2005
Hitachi Data Systems August 1999 - August 2002
Metropolitan Atlanta Rapid Transit Authority (MARTA) July 1998 - July 1999
IHG - InterContinental Hotels Group December 1995 - July 1998
Whessoe Engineering Ltd February 1995 - December 1995
AT&T Bell Labs November 1993 - February 1995
Skills
Visio, ITIL, Microsoft SQL Server, MS Project, Windows, Project Management, PL/SQL, Business Analysis, Requirements Analysis, Unix, Oracle E-Business Suite, SDLC, SQL, Integration, SharePoint, Change Management, Program Management, Oracle, Data Warehousing, PMP, Business Intelligence, Databases, Disaster Recovery, Process Improvement, IT Strategy, Project Portfolio..., Vendor Management, IT Management, ERP, IT Operations, Project Delivery, Service Delivery, Crystal Reports, Database Design, Oracle Applications, Agile Project Management, Enterprise Architecture, ETL, Microsoft Project
Education
Georgia Institute of Technology 2014 — 2015
Executive MBA Class 2015
Georgia State University 1990 — 1993
Bachelor of Science (BS), Computer Science & Mathematics (Minor), Magna Cum Laude
Schachinger Logistik Holding GmbH November 2014 - Present
GLS July 2001 - September 2014
Gudrun Höglinger EDV-Zubehör May 2000 - July 2001
Concept Gastronomieeinrichtungs GmbH February 1997 - March 2000
Trodat GmbH July 1993 - June 1996
Global Trade Agency October 1991 - May 1993
Tron Trading January 1990 - June 1991
Hotel Schillerpark March 1987 - December 1989
Alte Welt October 1986 - February 1987
IHG - InterContinental Hotels Group July 1985 - June 1986
Skills
Team Building, Negotiation, Microsoft Excel, Continuous Improvement, Process Improvement, Data Analysis, Statistics, Logistics, Translation, Dutch, German, SQL, Transportation, Customer Service, Operations Management, Supply Chain, Sales, Budgets, Management, Supply Chain Management, Manufacturing, English, Business Strategy, Logistics Management, Microsoft Word
Education
Hotelschool The Hague 1981 — 1985
Bogerman College
Interstate Hotels & Resorts February 2012 - Present
Delta Sigma Theta Sorority, Inc. 1998 - 2015
Delta Sigma Theta Sorority, Inc. 1998 - 2015
Delta Sigma Theta Sorority, Inc. 1998 - 2015
Hilton Worldwide November 2006 - February 2012
Hilton Worldwide January 2004 - November 2006
IHG - InterContinental Hotels Group April 2003 - January 2004
Marriott International November 2000 - September 2002
Marriott International January 1998 - November 2000
Marriott International December 1998 - December 1999
Skills
Meeting Planning, Catering, Resorts, Yield Management, Convention Services, Banquets, Tourism, OnQ, Pre-opening, Market Planning, Cold Calling, Forecasting, Corporate Events, Budgets, Menu Development, Restaurants, Marketing Strategy, Marketing, New Business Development, Property Management..., Hospitality
Education
Prairie View A&M University 1998 — 2003
BBA, Marketing
Prairie View A&M University 1993 — 1998
Bachelor, Business Administration; Marketing
IHG - InterContinental Hotels Group August 2014 - Present
IHG - InterContinental Hotels Group June 2014 - August 2014
Gather Chicago January 2013 - June 2014
Park Hyatt Chicago April 2011 - October 2012
InterContinental Hotels Group March 2008 - March 2011
Skills
Hospitality, Hospitality Management, Food & Beverage, Restaurants, Cocktails, Cost Management, Menu Costing, Micros, Hotels, Hospitality Industry, Hotel Management, Pre-opening, Banquets, Resorts, Fine Dining, Beverage Industry, Alcoholic Beverages, Corporate Events, Event Management, Menu Development, Menu Engineering, Adaco, HotSOS, Restaurant Management, Catering, Food, Wine, Management, Revenue Analysis, Customer Service
Education
Kendall College 2012 — 2014
Bachelor of Science (BS), Hospitality Administration/Management
IHG - InterContinental Hotels Group June 2014 - Present
InterContinental Hotels Group May 2011 - June 2014
InterContinental Hotels Group June 2010 - July 2010
Skills
Microsoft Office, Microsoft Excel, Microsoft Word, Customer Service, PowerPoint, English, Research, Windows, Outlook, Customer Satisfaction
Education
Georgia State University 2012 — 2014
Bachelor of Business Administration (B.B.A.), Accounting
Florida State University 2010 — 2012
Bachelor of Business Administration (B.B.A.), Accounting
EY July 2015 - Present
Atlas Corps December 2014 - January 2015
Hilton Garden Inn October 2014 - December 2014
Gigatum June 2014 - August 2014
IHG - InterContinental Hotels Group June 2014 - August 2014
NT Rubber LTD. 2008 - August 2014
Standard Chartered Bank May 2014 - June 2014
Beacon of Hope Lynchburg January 2014 - May 2014
Randolph College - Science Festival January 2014 - April 2014
DongA Bank December 2013 - January 2014
Skills
Leadership, Business, Analysis, Economics, Microsoft Office, Higher Education, Microsoft Excel, Microsoft Word, PowerPoint, Management, Facebook, Social Networking, Microsoft Acess, Access, Customer Service, Public Speaking, STATA, JavaScript, Salesforce.com, Research, Social Media
Education
Randolph College 2011 — 2015
Bachelor of Arts (BA), Business, 3.83
Randolph College 2011 — 2015
Bachelor of Arts (B.A.), Economics
Hanoi University 2009 — 2011
Bachelor's degree, English Language, 8.26
IHG - InterContinental Hotels Group September 2014 - Present
Kimberly-Clark May 2012 - September 2014
Ogilvy & Mather January 2009 - May 2012
Marketing Consultant May 2008 - January 2009
Discovery Communications 2006 - 2008
Eastman Kodak 2002 - 2006
Eastman Kodak 1999 - 2002
WestWayne 1996 - 1999
Skills
Integrated Marketing, Digital Marketing, Strategic Partnerships, Brand Management, Strategy, Marketing Communications, Marketing, Marketing Management, Marketing Strategy, Leadership, Shopper Marketing, CRM, Relationship Marketing, Loyalty Marketing, Consumer Marketing, Direct Marketing, Management, Creative Direction, Content Strategy, Multi-channel Marketing, Mobile Marketing, Product Marketing, Advertising, B2B, Interactive Marketing, Brand Development, Digital Strategy, Customer Insight, Email Marketing, Market Planning, E-commerce, B2B Marketing, Team Leadership, Cross-functional Team..., Thought Leadership, Brand Awareness, Strategic Communications, Digital Media, Analytics, Brand Architecture, Media Planning, Marketing Research, Strategic Planning, Segmentation, Online Marketing
Education
Georgia Southern University 1991 — 1995
BS, Communication Arts/Broadcasting
Wyndham Garden Brooklyn,New York December 2014 - Present
Wyndham Garden Chinatown January 2012 - June 2014
Wyndham Worldwide January 2009 - June 2014
Wyndham Garden Hotel Times Square South June 2008 - December 2011
IHG - InterContinental Hotels Group January 2004 - June 2008
Trump International Hotel and Tower, NYC January 2003 - December 2003
JW Marriott November 2000 - December 2002
Skills
Rooms Division, Hotels, Guest Service Management, Yield Management, Hotel Management, Hospitality Industry, Revenue Analysis, Property Management..., Pre-opening, Hospitality Management, Hospitality, Micros, Resorts, Front Office, Banquets, Food & Beverage, Catering, Strategy Planning, P & L Management, Infrastructure..., Facilities Management, House Keeping, Operations Management, Customer Services, New Business Development, Events & Promotion, F & B Operations, Accommodation Planning, Financial Operations/..., Brand Management, Training/ Development, Human Resource..., MICROS, Customer Service
Education
Pace University-New York 2000 — 2002
Certificate, International Marketing
New York Restaurant & Hotel Management 1999 — 2000
Certificate, Hotel, Motel, and Restaurant Management
IHG - InterContinental Hotels Group August 2014 - Present
Silverpop October 2009 - August 2014
The North Highland Company October 2008 - October 2009
CompuCredit June 2006 - October 2008
Axiom Corporation March 2001 - October 2005
Skills
Onboarding, Employee Relations, Applicant Tracking..., Performance Management, Talent Management, HRIS, Talent Acquisition, Organizational..., Change Management, Vendor Management, Employee Benefits, Human Resources, Process Improvement, Recruiting, Contract Negotiation, Metrics, Training, Marketing, Customer Service, Performance Improvement, Personnel Management, Leadership, Interviews, Management, Program Management, Coaching, Team Building, New Hire Orientations, Project Management, Analysis, Time Management, Organizational Design, Policy, Networking, Project Planning, Organizational..., Internet Recruiting, Job Analysis, HR Consulting, Succession Planning, SaaS, Team Leadership, Employee Engagement
Education
Georgia State University 1996 — 2000
IHG - InterContinental Hotels Group September 2014 - Present
The Home Depot April 2014 - September 2014
B 4 Platoon L.L.C. August 2012 - August 2013
InterContinental Hotels Group August 2012 - July 2013
NRS Media June 2012 - July 2012
THINK Interactive, Inc August 2010 - August 2011
Skills
Web Analytics, Google Analytics, Social Media Marketing, Omniture, Google Adwords, Market Research, Business Intelligence, User Experience, Adobe Discover, Adobe Report Builder, Adobe SiteCatalyst, SEM, Analytics, E-commerce, Digital Strategy, Mobile Marketing, Interactive Marketing, Advertising, Social Media, Microsoft Office
Education
Kennesaw State University 2010 — 2014
Bachelor's Degree, Psychology, Junior
WoodSpring Suites April 2015 - Present
IHG - InterContinental Hotels Group October 2014 - Present
Basic Energy Services March 2014 - February 2015
Braum's July 2013 - August 2014
Newcastle Casino February 2011 - July 2013
Sheraton Hotels November 2010 - March 2012
MARRIOTT Hotels and Resorts July 2010 - August 2011
ACCOR HOTELS Sofitel, Miami March 2010 - July 2010
Accor Hotels April 2009 - November 2009
BROKS VISION September 2008 - April 2009
Skills
Hotels, Hospitality Industry, Hospitality Management, Hospitality, Resorts, Restaurants, Revenue Analysis, Food & Beverage, Pre-opening, Hotel Management, Banquets, Micros, Tourism, Fine Dining, Restaurant Management, Front Office, Budgets, Catering, Rooms Division, Yield Management, Customer Service, Cost Control, Leadership, Recruiting, Management, Training, Event Management, Customer Satisfaction, Food, Employee Training, Property Management..., Marketing Strategy, Negotiation, Menu Development, Team Building, Budgeting, Hiring, Event Planning
Education
European University 2009 — 2010
MBA, International Business
Nov Bulgarski Universitet 2003 — 2008
Bachelor, International Relations and Tourism
Great Harvest Travel Leisure Travel ConsultantGreat Harvest TravelSeptember 2008 - Present
Macy's November 2004 - April 2011
DeKalb Medical January 1999 - October 2004
Lodgian March 1994 - January 1999
IHG - InterContinental Hotels Group January 1990 - June 1993
Skills
Customer Service, Tourism, Microsoft Office, Hospitality, Hotels, Strategic Planning, Online Marketing, Event Management, Marketing, Sales, Event Planning, Bank Deposits and..., Group Sales and..., Customer Service..., Reservations and..., Hotel Systems..., Medical Terminology and..., Hospital and Physician..., Certified Georgia Real..., Retail Sales Designer..., Cruise Lines and Group..., Management, Travel Management, Training
Education
Cruise Lines International Association
Cruise Travel Sales and Marketing
Cruise Lines Passport - CARNIVAL CRUISES
Carnival Cruise Lines Travel Specialist
Kennesaw State University
Psychology
TheAcademy.com / YTB Travel E-Campus
Certification of Completion, Tourism and Travel Services Management
Tidewater Community College
Business Administration - Money and Banking
Choose Chicago June 2015 - Present
IHG - InterContinental Hotels Group December 2014 - May 2015
InterContinental Hotels Group November 2012 - December 2014
The Ritz-Carlton Hotel Company LLC June 2012 - November 2012
The Ritz-Carlton Hotel Company LLC August 2011 - October 2012
Sushi Rock December 2009 - July 2011
InterContinental Hotels Group June 2010 - August 2010
Wine Bar June 2008 - August 2010
Terrace Club, Delaware North Company April 2008 - August 2008
Abercrombie & Fitch August 2006 - August 2007
Skills
Event Planning, Microsoft Office, Learning, Time Management, Organization, Food & Beverage, Restaurants, Banquets, Resorts, Ethics, Hospitality Industry, Hotels, Hotel Management, Front Office, Hospitality, Hospitality Management, Marketing, Sales, Training, Catering, Property Management..., Revenue Analysis, Micros, Rooms Division, Guest Service Management, Opera, Concierge Services, Pre-opening, MICROS
Education
Kent State University 2007 — 2011
Bachelor of Science, Nutrition and Food; Hospitality Management
IHG - InterContinental Hotels Group July 2014 - Present
Self October 2012 - March 2014
US Army MWR June 2009 - July 2010
Hampton Inn August 2000 - June 2003
Walt Disney World January 2000 - July 2000
Skills
Hospitality, Management, Hotels, Childcare, Resorts, Customer Service, Front Office, Hospitality Management, Event Management, Customer Satisfaction, Hotel Management
Education
Northwestern State University 1998 — 2002
Bachelor's degree, Hospitality Management and Tourism
InterContinental Hotels Group July 2013 - Present
InterContinental Hotels Group January 2011 - July 2013
IHG - InterContinental Hotels Group April 2009 - January 2011
M2SYS Technology February 2008 - December 2008
CLE Associates dba AmeriSpec July 2004 - February 2008
Skills
SEM, Google Adwords, Strategy, SEO, Digital Marketing, Paid Search Strategy, Paid Search Campaigns, Marketing, Yahoo Search Marketing, Interactive Marketing, Digital Strategy, PPC, Display Advertising, Online Advertising, Mobile Marketing, MSN AdCenter, Google Analytics, Microsoft Excel, PPC Bid Management, Online Marketing, paid
Education
Tulane University - A.B. Freeman School of Business 2002 — 2004
Master of Business Administration (M.B.A.)
Georgia Southern University
BBA
IHG - InterContinental Hotels Group October 2014 - Present
InterContinental Hotels Group August 2011 - Present
Hotel Palomar Atlanta-Midtown, Kimpton Hotels January 2011 - April 2011
Hotel Palomar Atlanta-Midtown, Kimpton Hotels September 2010 - January 2011
Hotel Palomar May 2010 - September 2010
Skills
Hospitality, Hospitality Management, Hotels, Event Planning, Sales, Social Media, Food & Beverage, Customer Service, Revenue Analysis, Trade Shows, Promotions, Marketing, Event Management, Meeting Planning, Marketing Strategy, Marketing Communications, Budgets, Corporate Events, Customer Satisfaction, Account Management, Social Media Marketing, Email Marketing, Social Networking, Sales Management, Tourism, Online Marketing, Public Relations
Education
Georgia College and State University 2006 — 2010
Bachelors of Business Administration, Marketing
IHG - InterContinental Hotels Group July 2014 - Present
E*TRADE Financial July 2012 - July 2014
Purdue University May 2009 - May 2012
Purdue University January 2007 - May 2009
Fry's Electronics May 2008 - August 2008
Skills
PowerPoint, Microsoft Office, Microsoft Word, Microsoft Excel, Customer Service, Cisco IOS, Cisco Routers, Cisco Firewall Security, pfSense, VMware ESX, Windows Server, Cisco Wireless, Macintosh Applications, Adobe Creative Suite, Adobe Acrobat, iMovie, Windows Movie Maker, HD Video, iWork, Keynote, MS Project, Project Management, VoIP, CentOS, Mac OS X, Windows 7, Windows XP Pro, iPhoto, Photography, Videography, Digital Conversion, Windows Remote Desktop, iPhone Support, Android, Video Editing, OSPF, EIGRP, BGP, MPLS, MPLS VPN, HSRP, VRRP, Forefront, High Performance..., Cluster Development, Supercomputing, Bioinformatics, Biometrics, OS X, Wireless Networking
Education
Purdue University 2005 — 2011
Bachelor of Science (BS), Computer and Information Technology / Network Engineering Technology, 2.7
Rangiroa Middle school August 2009 - August 2010
Bank of Tahiti December 2008 - January 2009
IHG - InterContinental Hotels Group June 2008 - August 2008
Assembly February 2008 - February 2008
Paofai Medical Clinic January 2006 - June 2006
Fanomai Medical Clinic June 2005 - July 2005
Paofai Medical Clinic June 2004 - July 2004
Skills
Windows 8, Microsoft Office 2013, Microsoft Office 2010, AutoCAD, Human Resources, Training, Microsoft Office, Customer Service, Access, Invoicing, Administrative..., Outlook, Microsoft Word, Teamwork
Education
Houston Community College 2012 — 2015
Associate's Degree, Business, Management, Marketing, and Related Support Services
Taravao French Polynesia 2008 — 2009
High School, Baccalaureate of Secretary
Taravao French Polynesia 2004 — 2005
High School, Vocational High School of Accounting
IHG - InterContinental Hotels Group 2003 - 2014
InterContinental Hotels Group (IHG) 2001 - 2003
InterContinental Hotels Group (IHG) 1998 - 2001
Skills
Marketing Strategy, Marketing Communications, Management, Social Media Marketing, Hospitality Industry, Leadership, Branding & Identity, Hospitality Management, Revenue Analysis, Food & Beverage, Brand Management, Meeting Planning, Yield Management, Marketing, Brand Awareness, Brand Equity, Prototype, Hotel Management, Brand Equity Development, Franchising, Conference Organization, Conference Production, Creative Strategy, Fundraising, Nonprofits, Event Planning, Social Media
Education
Mercer University - Stetson School of Business and Economics
Bachelor of Business Administration (B.B.A.), Marketing
IHG - InterContinental Hotels Group October 2014 - Present
Hilton Nashville Downtown February 2013 - October 2014
Hilton Worldwide January 2011 - February 2013
Skills
Menu Development, Menu Costing, Cuisine, Banquets, Culinary Management, Culinary Skills, Cooking, Team Leadership, Fine Dining, Chef, Food, Restaurants, Menu Engineering, Recipes
Education
Nashville State Community College 2007 — 2010
Associate of Arts (A.A.), Culinary Arts/Chef Training
IHG - InterContinental Hotels Group August 2014 - Present
InterContinental Hotels Group January 2013 - August 2014
InterContinental Hotels Group November 2011 - December 2012
Holiday Inn August 2009 - March 2010
Intercontinental Hotel - São Paulo January 2009 - July 2009
Intercontinental Hotel - Rio de Janeiro July 2008 - December 2008
Intercontinental Hotel - Buenos Aires January 2008 - July 2008
InterContinental Buckhead January 2007 - December 2007
Skills
Hotels, Hospitality, Front Office, Hospitality Industry, Revenue Analysis, Food & Beverage, Hotel Management, Restaurants, Hospitality Management, Customer Service, Teamwork, Microsoft Excel, Microsoft Word, Event Management, Micros, Event Planning, Microsoft Office, French, Rooms Division, Property Management..., Web Marketing, SEO, Reporting & Analysis, Content Development, Website Merchandising, Training, Opera, Catering, Supervisory Skills, Customer Satisfaction, Leadership, Marketing, Management, Marketing Strategy, Banquets, Sales, Tourism, Online Marketing
Education
Georgia State University 2002 — 2006
BA, Business Administration - Hospitality
Hughes International Clinics March 2015 - Present
Hanger, Inc. January 2014 - 2015
Atlanta Prosthetics & Orthotics September 2010 - January 2014
IHG - InterContinental Hotels Group January 2003 - January 2005
Skills
Orthotics, Prosthetics, Public Relations, Customer Service, Bilingual Communications, Spanish, Brightree, Microsoft Excel, Microsoft Word, Practice Fusion
Education
Georgia Institute of Technology 2015 — 2016
Master of Business Administration (MBA), Global Business
Instituto Nacional de Rehabilitacion, Mexico, DF. 2006 — 2010
Bachelor's degree, Prosthetics and Orthotics
Instituto Tecnologico de Monterrey, Campus Toluca 2004 — 2005
Diploma, Business Administration and Management, General
Southern California Media Group May 2015 - Present
IHG - InterContinental Hotels Group October 2013 - May 2015
The Westin San Diego March 2013 - November 2013
Private ESL teacher September 2011 - September 2012
Toplus English Academy January 2010 - August 2011
Westin San Diego April 2008 - January 2010
San Diego Youth and Community Services February 2007 - September 2008
Skills
Event Planning, Travel Planning, Hospitality, Tourism, Restaurants, Travel, Hotels, Event Management, Business Travel, Italian, Concierge Services, Travel Writing, Teaching, Acting, Hair, Facebook, Editing, ESL, Social Media, Proofreading, Self-driven, Writing, Events Coordination, PowerPoint, Time Management, Microsoft Office, Creativity, Korean, Motivation, Learning Quickly
Education
San Diego State University-California State University 2006 — 2008
Bachelors, Psychology
Pasadena City College 2002 — 2003
Cosmetology, Cosmetology/Cosmetologist, General
Crowne Plaza Lansing West September 2014 - Present
IHG - InterContinental Hotels Group September 2011 - December 2012
Lexington Lansing Hotel April 2009 - August 2011
Skills
Delphi, Crystal Reports, Revenue Analysis, Microsoft Excel, Event Management, Microsoft Office, Customer Service, Social Media, Hotels, Online Advertising, Marketing Strategy, Hospitality, English, Microsoft Word, Strategic Planning, Public Relations, Event Planning, Tourism, Meeting Planning, Convention Services, Banquets, Opera, Sales, PowerPoint, Food & Beverage, Hospitality Management
Education
Siena Heights University 2009 — 2011
Bachelor of Arts (BA), Communication, General
Lansing Community College
Associate's degree, Liberal Arts and Sciences/Liberal Studies
IHG - InterContinental Hotels Group June 2014 - Present
Hilton Garden Inn March 2014 - Present
DoubleTree by Hilton May 2013 - March 2014
Comfort Inn & Suites Pottstown, PA October 2011 - May 2013
Merrill Lynch August 2011 - January 2012
Computershare Investor Services August 2010 - July 2011
The Vanguard Group October 2006 - April 2010
Science Applications International Corporation March 2006 - August 2006
Carey International - Washington, D.C. July 2003 - August 2005
Carey International November 2000 - July 2003
Skills
Customer Satisfaction, Customer Retention, Conflict Resolution, Microsoft Office, Market Research, Statistics, Multi Tasking, Listener, Hospitality Industry, High Energy Level, Financial Modeling, Choice Advantage, OnQ, Marketing Strategy, Customer Service, Hospitality, Microsoft Excel, Budgets, Analysis, Call Centers
Education
King's College 1992 — 1996
Bachelor of Science, Marketing
Lansdale Catholic High School 1992 — 1996
IHG - InterContinental Hotels Group 2014 - Present
Porsche Cars North America 2010 - 2014
UCB 2009 - 2010
Georgia-Pacific LLC 2008 - 2009
Bank of America 2006 - 2008
Education
Kennesaw State University
Master of Business Administration (MBA), Finance
Kennesaw State University
Bachelor of Business Administration (BBA), Finance
Mecklenburg County January 2015 - Present
Alexander Youth Network June 2014 - January 2015
ICS Solutions Group January 2014 - June 2014
Syracuse Behavioral Healthcare March 2013 - January 2014
IHG - InterContinental Hotels Group September 2009 - March 2013
Le Moyne College December 2006 - August 2011
T-Mobile July 2008 - March 2009
Skills
Networking, Network Administration, Microsoft Office, System Administration, Windows, Teaching, Mac OS X, Firewalls, TCP/IP, Customer Service, Cisco Routers, Windows Server 2008, Windows Server 2012, Active Directory, Microsoft Exchange, Virus Removal, Open DNS, LAN-WAN, Remote Desktop, Remote User Support, Windows XP, Windows Vista, Windows 7, Windows 8, Hyper-V, Windows Server
Education
Le Moyne College 2009 — 2012
Business Informaiton Systems, Information Technology
Herkimer County Community College 2006 — 2008
A.A.S, Computer Network Technology
Quintiles November 2014 - Present
Takeda Pharmaceuticals November 2014 - Present
Advertising Vehicles January 2014 - October 2014
Journal Communications Inc. April 2013 - November 2013
IHG - InterContinental Hotels Group March 2011 - May 2012
NOLA.com May 2009 - February 2011
NOLA.com May 2008 - May 2009
Skills
Marketing, Event Planning, Leadership, Management, Analysis, Social Media Marketing, CRM, Event Management, Sales, Customer Service, Market Research, Program Management, Customer Satisfaction, Social Media, Proposal Writing, Marketing Strategy, Advertising, New Business Development, Time Management, Marketing Communications, Social Networking, Integrated Marketing, Account Management, PowerPoint, SEO, Online Advertising, Digital Media
Education
University of New Orleans 2010 — 2011
MBA
Loyola University New Orleans 2005 — 2009
BA, Marketing & International Business
ESADE Ramon Lull University
IHG - InterContinental Hotels Group November 2010 - September 2013
Skills
Process Scheduler, Restaurants, Customer Service, Hospitality, Microsoft Office, Food & Beverage, Microsoft Excel, PowerPoint, Customer Satisfaction, Hospitality Management, Budgets, Catering, Team Building, Hotels, Menu Development, Team Leadership, Banquets, Teamwork, Resorts, Fine Dining
Education
New York University School of Medicine 2013 — 2017
New York University 2011 — 2013
Balcones Distilling June 2012 - Present
American Income Life October 2009 - June 2012
American Income Life Insurance Company September 2006 - October 2009
Clarion Hotel 2004 - 2006
IHG - InterContinental Hotels Group 2001 - 2004
Skills
Office Management, Customer Service, Whisky Tour Sales, Microsoft Excel, Event Planning, Distillery Tour -..., Microsoft Office, Time Management, Budgets, Hospitality, Accounts Payable, Inventory Management, Sales, PowerPoint, QuickBooks, Human Resources, Executive..., Wine & Spirits Industry, Credit Management, Networking, Generalists, Workers' Compensation..., Background Checks, Personal Assistant, Expense Reports, Life Insurance, MICROS, Access, Accounts Receivable, Leadership Development, Small Business..., Operations Management, FedEx, UPS Shipping, Catering Sales, Data Entry, Reservations, Airline Reservations, AS400 Administration, Policy Servicing, Marketing
Education
Jones International University
Associate of Arts (A.A.), Business Administration and Management, General
Waco High School
Diploma
IHG - InterContinental Hotels Group November 2014 - Present
Peach State Basketball Officials Association November 2009 - Present
ista North America February 2013 - November 2014
ista North America January 2011 - February 2013
ista North America June 2007 - January 2011
ista North America December 2005 - June 2007
ista North America December 2003 - December 2005
Skills
Microsoft SQL Server, SDLC, Leadership, Agile Methodologies, Scrum, Management, Database Design, Agile Application..., Agile Project Management, agile, Team Leadership, Team Management, Business Analysis, Agile Testing, .NET, Process Improvement, Software Project..., SQL, Software Development, T-SQL, C#, SharePoint, EDI, Databases, Requirements Analysis, Visio, Enterprise Architecture, Business Intelligence, Software Documentation
Education
Georgia Southern University 1998 — 2003
Electrical Engineering Technology, Electronics
InterContinental Hotels Group (IHG®) July 2015 - Present
IHG - InterContinental Hotels Group August 2014 - July 2015
Kennesaw State University Club Tennis April 2014 - December 2014
Kennesaw State University Coles College of Business January 2014 - December 2014
Bank of America September 2012 - June 2014
Verizon Wireless June 2006 - August 2010
Skills
Customer Service, Data Entry, Microsoft Office, Microsoft Excel, Microsoft Word, PowerPoint, Research, Teamwork, Social Media, Aviation, Banking, Risk Management, Team Leadership, Information Security, Relationship Management, Project Management, Leadership, Credit, Customer Satisfaction, Customer Engagement, Timely Decision Making, Communication, Microsoft Project, Management, CRM, Budgets, Sales, Project Planning, Finance, MS Project, Visio, Time Management, Public Speaking, Event Planning, Social Networking, Process Improvement
Education
Kennesaw State University 2012 — 2014
Bachelor of Business Administration (BBA), Business Management
Moraine Valley Community College 2011 — 2012
Associate of Science (A.S.), Business
IHG - InterContinental Hotels Group 2002 - 2005
Education
Purdue University
IHG - InterContinental Hotels Group July 2014 - Present
Education
London Business School 1999 — 2001
MBA, Business
Tulane University 1989 — 1993
BA, International Relations
IHG - InterContinental Hotels Group July 2014 - Present
TEKsystems October 2013 - February 2014
BlackBerry December 2012 - August 2013
TEK Systems March 2011 - December 2012
Delta Air Lines April 2004 - December 2010
Delta Technology March 1995 - April 2004
Skills
Data Modeling, Data Integration, Visio, Data Warehousing, Database Design, Business Analysis, Data Mapping, Enterprise Architecture, Master Data Management, ERwin 8 & 9, Requirements Gathering, Sybase PowerDesigner 16, Data Migration
Education
Georgia Institute of Technology 1977 — 1982
BSIMGT, Management / minor in German
IHG - InterContinental Hotels Group January 2013 - Present
Sonesta Hotels August 2012 - December 2012
Staybridge Suites October 2003 - August 2012
Candlewood Suites® Hotels April 2002 - May 2003
CP Management Corporation, New Philadelphia, Ohio May 1997 - April 2002
The Times Reporter March 1996 - May 1997
McDonald's Corporation February 1994 - January 1996
Skills
Hotel Management, Hotels, Hospitality Industry, Revenue Analysis, Hospitality Management, Hospitality, Rooms Division, Front Office, Pre-opening, Yield Management, Customer Satisfaction, Catering, Customer Service, Food & Beverage, Tourism, Front-end, Food Service, Guest Satisfaction, Guest Service, Front-end Development, Human Resources, Multi-Property..., Budgeting, Payroll, Coaching, Counseling
Education
Central Catholic
Purdue University
Bachelor of Science (B.S.), Hotel, Motel, and Restaurant Management
IHG - InterContinental Hotels Group November 2014 - Present
IHG - InterContinental Hotels Group August 2014 - November 2014
Moxie March 2013 - August 2014
TG Madison December 2011 - March 2013
planitretail, LLC June 2011 - December 2011
TMP Worldwide December 2009 - March 2011
TMP Worldwide 2007 - 2009
NSA Media 2005 - 2007
Skills
Microsoft Office, Advanced Excel User, Google Analytics, WebTrends, comScore, DART, MapInfo, Scarborough, WebTrends Analytics, DoubleClick, Web Analytics, Social Media Marketing, Analytics, Media Strategy, Mobile Devices, Media Planning, Online Advertising, Ad Serving, Interactive Marketing, Advertising, Integrated Marketing, Marketing, SEM, Strategy, New Media, Display Advertising, Digital Marketing, Digital Media, Media Buying, Omniture, Mobile Marketing, Google Adwords, Digital Strategy, Knitwear
Education
Georgia Southern University - College of Business Administration 2000 — 2004
BBA, Marketing
IHG - InterContinental Hotels Group September 2006 - Present
BCD Travel 2003 - 2006
SchlumbergerSema (formerly LHS Communications) 2000 - 2003
Skills
PeopleTools, Integration, PeopleSoft, SDLC, Crystal Reports, Requirements Gathering, Oracle Business..., Oracle, ERP, Business Intelligence, SOA, IT Strategy, Business Analysis, Software Development, Databases, Unix, Enterprise Architecture, SQL, Visio, Requirements Analysis, Software Project..., Solution Architecture, Agile Methodologies, Disaster Recovery
Education
Московский Государственный Университет Путей Сообщения (МИИТ) 1982 — 1987
Master of Science (MS), Electrical and Electronics Engineering
Moscow Russia 1972 — 1982
IHG - InterContinental Hotels Group September 2014 - Present
Forbes Travel Guide 2009 - September 2014
HowStuffWorks.com 2007 - 2009
Northwestern University Medill School of Journalism 2006 - 2009
Niche Media 2005 - 2006
Boston Magazine 2000 - 2005
Meredith 1998 - 2000
Skills
Journalism, Editorial, Magazines, Content Strategy, Publishing, Editing, Social Media, Digital Strategy, Social Media Marketing, Copywriting, Storytelling, Digital Media, Email Marketing, Blogging, Web Content, Entertainment, Media Relations, Public Relations, Press Releases, Online Publishing, Copy Editing, Custom Content..., Interactive Advertising, Online Advertising, Creative Direction, Social Networking, Content Marketing, Digital Marketing, Mobile Marketing
Education
Northwestern University
Master's Degree, Medill School of Journalism, Media & Integrated Marketing Communications
Miami University
BA, Journalism
The American School in London
IHG - InterContinental Hotels Group July 2010 - Present
IHG - InterContinental Hotels Group September 2009 - July 2010
IHG - InterContinental Hotels Group January 2007 - July 2009
IHG - InterContinental Hotels Group October 2002 - December 2006
IHG 1997 - 2002
Doral Hotels & Resorts 1986 - 1990
Doral Arrowwood 1986 - 1987
Stouffer Hotels & Resorts (now Renaissance) 1983 - 1986
Skills
Revenue Analysis, Hotels, Hospitality Industry, Hotel Management, Yield Management, Hospitality, Resorts, Hospitality Management, Leadership, Pre-opening
Education
Manhattan School of Music 1977 — 1980
Music
Great Falls High School 1974 — 1977
University of North Carolina School of the Arts 1974 — 1977
Music
IHG - InterContinental Hotels Group August 2014 - Present
Candlewood Suites March 2006 - July 2013
TQ Properties October 1994 - July 2013
Leadership Boise 2008 - 2010
Hilton Garden Inn Beaverton Oregon August 2001 - November 2002
Marriott City Center Portland Oregon June 2001 - August 2001
Holiday Inn Pocatello 1994 - 1998
Skills
Hospitality Industry, Resorts, Clarion, Hotel Management, Hotels, Tourism, Yield Management, Team Building, Revenue Analysis, Leadership, Long-term Customer..., Hospitality, Leadership Development, Hospitality Management, Building Relationships, Sales Management, Event Management, Microsoft Excel, Marketing Management, Microsoft Office, Event Planning, Sales, Customer Service, Account Management, Contract Negotiation, Marketing, Public Relations, Market Planning, Food & Beverage, Time Management, Lodging, Opening Hotels, B2B, Customer Satisfaction, Front Office, Management, Meeting Planning, Property Management..., Hotel Booking, Catering
Education
Idaho State University 1994 — 1995
Aberdeen High School
Leadership Boise
IHG - InterContinental Hotels Group July 2014 - Present
IBM September 2012 - April 2013
IHG January 2000 - August 2012
British Airways February 1999 - January 2000
Holiday Inn Worldwide January 1998 - December 1998
Worldspan January 1996 - December 1997
Associates Bancorp February 1994 - December 1995
Skills
SOA, Enterprise Architecture, Agile Methodologies, SQL, Integration, Software Development, Scrum, Requirements Analysis, Software Project..., Unix, SDLC, Requirements Gathering, Oracle, IT Strategy, Business Analysis
Education
Indiana University South Bend 1979 — 1989
Bachelor of Science, Psychology
IHG - InterContinental Hotels Group May 2014 - Present
SunTrust Bank February 2010 - March 2014
Mann Computer Services July 2009 - February 2010
The Coca-Cola Company May 1993 - June 2009
GTE May 1986 - May 1993
Skills
SDLC, Business Process, Cross-functional Team..., Integration, Strategy, ERP, Change Management, Project Management, Management, Leadership, SAP, Project Planning, Team Leadership, Business Development, Data Center, Strategic Planning, Budgets, Performance Management, Supply Chain, Consulting, Business Analysis, Enterprise Software, PMO, Program Management, Relationship Management, Software Project...
Education
Kent State University
B.S., Education, Summa Cum Laude
IHG - InterContinental Hotels Group August 2014 - Present
IHG April 2012 - August 2014
InterContinental Hotels Group (IHG®) April 2010 - April 2012
InterContinental Hotels Group January 2009 - April 2010
InterContinental Hotels Group October 2007 - January 2009
Skills
Loyalty Programs, Revenue Analysis, Loyalty Marketing, Hotels, Tourism, Hospitality Industry, Hospitality, Competitive Analysis, Analytics, Marketing Management, Market Planning, Leisure, Marketing Strategy, CRM, Marketing, Customer Satisfaction, Hotel Booking, Yield Management, Travel Management, E-commerce, Hotel Management, Management, Product Management, Project Planning, Project Management, Agile Project Management, Agile Methodologies, PMO Services
Education
Georgia Perimeter College 1999 — 2002
Associates, Business Administration
IHG - InterContinental Hotels Group January 2013 - Present
SC PROBATION September 2006 - February 2013
ADT SECURITY SERVICES, INC January 2002 - April 2006
ADT 2002 - 2006
APAC CUSTOMER SERVICES, INC January 2000 - January 2001
HARRISON FULFILLMENT SERVICES, INC January 1999 - January 2000
GENERAL ELECTRIC CAPITAL CORP January 1995 - January 1998
AMERICAN EXPRESS TRAVEL RELATED SERVICES January 1986 - January 1995
Skills
Customer Service, Customer Relations, Supervisory Skills, Call Center, Budgeting, Process Improvement, Sales Management, Profit & Loss Management, Call Center Development, Six Sigma, Sales Operations, Staff Management, Customer Retention, Law Enforcement, Collections Management
Education
North Carolina Agricultural and Technical State University 1981 — 1985
BA, Mass Communication
Oakwood Worldwide July 2015 - Present
IHG InterContinental Hotels Group March 2012 - July 2015
InterContinental Hotels Group (IHG®) July 2010 - March 2012
IHG July 2008 - August 2010
InterContinental Hotels Group October 2007 - June 2008
IHG August 2006 - September 2007
Skills
Revenue Analysis, Hospitality, Hotels, Yield Management, Hotel Management, Hospitality Industry, Hospitality Management, Front Office, Resorts, Pre-opening, Property Management..., Tourism, Pricing Strategy, Leisure, Food & Beverage, Customer Satisfaction, Rooms Division, Opening Hotels, Guest Service Management, Opera, Revenue Forecasting, OnQ, Micros, Business Travel, Hotel Booking, Online Travel, Banquets, Lodging, Travel Management, Catering, Restaurants, Concierge Services, Reservation, Restaurant Management, Meeting Planning, Delphi, Income Statement, Convention Services, P&L, Analytics, Luxury, Hotel Administration, Pre-opening experience, GDS, MICROS
Education
Georgia Institute of Technology 2008 — 2009
MBA, Global Business
Georgia Institute of Technology - Georgia Tech College of Management 2008 — 2009
2009, MBA
State University of New York College at Buffalo 1999 — 2002
Business, Hospitality Mgmt
Hutch Tech
CoastalStates Bank, Hilton Head Island, SC June 2007 - Present
Crowne Plaza Resort Hilton Head Island, SC December 2002 - May 2007
IHG - InterContinental Hotels Group 2004 - 2005
IHG - InterContinental Hotels Group 2004 - 2005
Beaufort Memorial Hospital, South Carolina June 2002 - December 2002
Richfield Retirement Community, Salem, VA May 2001 - May 2002
Roanoke College, Virginia October 1998 - April 2002
Skills
Customer Service, Microsoft Office, Microsoft Excel, Recruiting, PowerPoint, Microsoft Word, Leadership, Event Planning, Process Improvement, Project Management, Public Speaking, Resume Writing, Employee Relations, Personnel Management, Benefits Administration, Banking
Education
Roanoke College
Bachelor's, Sociology, Human Resources
IHG - InterContinental Hotels Group May 2014 - Present
InterContinental Hotels Group July 1997 - Present
Skills
Hospitality Industry, Hotel Management, Hotels, Hospitality Management, Pre-opening, Hospitality, Front Office, Yield Management, Revenue Analysis, Rooms Division, Resorts, Property Management..., Hotel Booking, Opening Hotels, Operations Management, Customer Service, Opera, Lodging, Revenue Forecasting, Performance Management, Hiring
Education
North Carolina Central University 1988 — 1992
BA, History & Education
IHG - InterContinental Hotels Group October 2014 - Present
Deloitte Consulting Innovation February 2014 - October 2014
InterContinental Hotels Group 2011 - January 2014
Georgia State University 1993 - 2011
Skills
Certified Akamai..., Opscode trained: Chef..., Project Management, Troubleshooting, Windows, System Administration, Technical Writing, SQL, Databases, Linux, Technical Support, Software Documentation, Windows Server, Analysis, Team Leadership, HTML, Unix, Akamai, Apache
Education
Georgia State University 1988 — 1992
Doctor of Philosophy (Ph.D.), Organic Chemistry
InterContinental Hotels Group (IHG®) September 2015 - Present
IHG - InterContinental Hotels Group August 2014 - September 2015
BlackRock Center for the Arts April 2009 - November 2013
Skills
Curating, Visual Arts, Museums, Fine Art, Arts Administration, Art Education, Contemporary Art, Art, Art History, Volunteer Management, Photography, Collage, Printmaking, Drawing, Fundraising, Nonprofits, Theatre, Painting, Acrylic, Galleries, Mixed Media, Sculpture, Public Art, Oil Painting, Non-profits, Studio Art, Contract Management, Management, Teaching, Event Planning, Event Management, Public Speaking, Figurative Art, Art Exhibitions, Abstraction, Hospitality, Hotels, Franchise Agreements, Legal Compliance
Education
Marymount University
Bachelor of Fine Arts (BFA), Fine/Studio Arts, General
Marymount University
EY September 2015 - Present
Deloitte September 2012 - August 2015
Patak Trading Partners, LLC June 2011 - August 2011
IHG - InterContinental Hotels Group June 2010 - August 2010
Skills
Financial Analysis, Financial Accounting, Japanese, English, Mandarin, US GAAP, Entrepreneurship, Team Building, Python, Django, HTML, JavaScript, Microsoft Office, Management Consulting, Teamwork, Auditing, Economics
Education
Purdue University 2008 — 2012
Bachelor of Science (B.S.), Accounting and Finance, 3.97/4.00
National Taiwan University 2009 — 2009
Taipei American School 1998 — 2008
General Dynamics Information Technology July 2015 - Present
IHG - InterContinental Hotels Group October 2014 - July 2015
Stratusfy, L.L.C. January 2014 - May 2014
Department of Mathematics & Statistics, Department of Chemistry, Georgia State University May 2013 - May 2014
Department of Physiology and Pharmacology, West Virginia University July 2009 - May 2010
Skills
Statistics, R, Data Analysis, Matlab, SAS, Mathematical Modeling, Microsoft Excel, Troubleshooting, Data Entry, Outlook, R/S plus, PowerPoint, Data Mining, Statistical Modeling, Analysis, Microsoft Office, Microsoft Word, Logistic Regression
Education
Georgia State University 2012 — 2014
Master of Science (MS),, Mathematics and Statistics, 4.15/4.30
Anhui Medical University 2005 — 2008
Master of Medicine, Master of Medicine in Endocrinology and Metabolic Diseases, 3.85/4.0
Anhui University of Traditional Chinese Medicine 1999 — 2004
Bachelor of Medicine (MD), Integrated of Traditional Chinese and Western Medicine, 3.2/4.0
IHG - InterContinental Hotels Group July 2014 - Present
Wollaston Golf Club July 2013 - April 2014
Royal Sonesta Hotel April 2010 - July 2013
The Warren Conference Center & Inn August 2007 - February 2009
Pepper's Fine Foods Catering 2000 - 2007
Skills
Banquets, Catering, Cuisine, Fine Dining, Recipes, Menu Development, Menu Costing, Pastry, Restaurant Management, Food & Beverage
Education
Johnson & Wales University 2003 — 2007
BS, Culinary Arts
IHG - InterContinental Hotels Group September 2014 - Present
Carlson Rezidor Hotel Group May 2012 - August 2014
Priceline.com July 2011 - May 2012
Kempinski Hotels Switzerland June 2009 - December 2009
Swissotel Switzerland June 2008 - November 2008
Skills
Yield Management, Revenue Analysis, Revenue Forecasting, Strategic Planning, Market Analysis, Online Marketing, Property Management..., Marketing, Inventory Management, Revenue Management, Food & Beverage, Citrix, SEO, PPC, Distribution Strategies, CRM, Statistical Data..., Oracle SQL Query, Tableau, KPI Reports, Trend Research, Brand Awareness, XML Operating Systems, Client Relationship..., Electronic Distribution, Web Marketing, Teradata SQL, Teradata Data Warehouse
Education
Kendall College 2010 — 2011
BBA, Hospitality and Business
Les Roches 2008 — 2010
Associate Degree, Hospitality
IHG - InterContinental Hotels Group January 2014 - Present
InterContinental Hotels Group January 2013 - December 2013
InterContinental Hotels Group October 2007 - January 2013
Embassy Suites Hotel March 2005 - May 2006
Skills
Front Office, Rooms Division, Guest Satisfaction, Hotels, Accounts Payable, Management, Hospitality Industry, Hospitality Management, Hospitality, Property Management..., Customer Satisfaction, Hotel Management, Hotel Booking, Opera, Leadership, Customer Service
Education
Kent State University 1999 — 2004
Bachelor, English
Garfield Heights High School 1995 — 1999
Starwood Hotels & Resorts Worldwide, Inc. October 2014 - Present
Interstate Hotels & Resorts August 2013 - October 2014
Hilton Worldwide August 2008 - August 2013
Hilton Worldwide August 2005 - August 2008
IHG - InterContinental Hotels Group June 2003 - August 2005
IHG - InterContinental Hotels Group 1990 - 2003
Halloran House Hotel 1984 - 1990
Skills
Guest Service, Hospitality Industry, Hotel Management, Hospitality, Hotels, Accounting, Employee Relations, Employee Engagement, Employee Benefits, Workers Compensation, Bilingual, Customer Service, Benefits Administration, Recruiting
Education
Manhattan College
Cumulus Media 2012 - Present
IHG - InterContinental Hotels Group 2008 - 2012
SunTrust Bank 2004 - 2008
Volt Technical Resources 2000 - 2004
Skills
Social Media, Management, SDLC, Servers, Visio, Vendor Management, Enterprise Architecture, System Administration, Active Directory, Software Documentation, Information Technology, Disaster Recovery, Technical Support, Virtualization, XP, Photography, Business Analysis, Integration, IT Management, Windows 7
Education
New York University 1994 — 1997
Associate's Degree
IHG - InterContinental Hotels Group September 2014 - Present
InterContinental Hotels Group December 2012 - September 2014
Hilton Garden Inn Frederick MD July 2012 - December 2012
Staybridge Suites March 2011 - December 2012
Staybridge Suites May 2009 - March 2011
Skills
Hospitality, Rooms Division, Hotel Management, Hospitality Industry, Hospitality Management, Pre-opening, Hotels, Yield Management, Property Management..., Revenue Analysis, Food, Front Office, OnQ, Tourism, Customer Service, Food, Resorts
Education
Paul Smith's College 2001 — 2005
BS, Hotel managment
Paul Smith's College 2001 — 2003
Associate of Arts and Sciences (A.A.S.), Culinary Arts/Chef Training
American Traffic & Street Sgin PresidentAmerican Traffic & Street SignJuly 1995 - Present
SCS Business 1991 - 1995
IHG - InterContinental Hotels Group 1973 - 1978
Skills
Value Engineering, New Business Development, Renovation, Budgets, Contract Management, Real Estate, Construction, Negotiation, Strategic Planning, Construction Management, Project Management, Sustainability, Management
Education
Pace University - Lubin School of Business 1979 — 1981
Master of Business Administration (MBA), International Finance
Cornell University, School of Hotel Management 1970 — 1972
The Organic Petfood Corporation February 2013 - January 2014
Samsung Electronics November 2011 - December 2013
Kwang Sung America January 2010 - August 2011
IHG - InterContinental Hotels Group February 2008 - October 2009
IHG - InterContinental Hotels Group July 2007 - January 2008
Skills
International Logistics, Supply Chain Management, Foreign Languages
Education
Parsons School of Design 2003 — 2007
Bachelor of Business Administration (BBA), Design and Management
4 Consulting Inc. October 2014 - Present
Rangam Consultants Inc. June 2014 - August 2014
Fahrenheit IT January 2014 - March 2014
AGCO Corporation, Inc. May 2012 - November 2013
UPS July 2011 - December 2011
Macy's May 2011 - May 2011
IHG - InterContinental Hotels Group October 2000 - August 2009
Delta Air Lines May 1999 - October 2000
The Coca-Cola Company October 1998 - April 1999
Skills
MVS, Solaris, DB2, Oracle, Teradata, COBOL, COBOLII, JCL, SQL DB2, SQL*Plus, Oracle SQL Developer, QMF, SPUFI, Informatica, Datastage, Java, REXX, SAP, Software Documentation, Process Improvement, ERP, Product Development, XML, Data Warehousing, PL/SQL, SQL, ETL, Database Design, Data Migration, Unix Shell Scripting, SQL Tuning, Mainframe, Shell Scripting, Unix, Testing, SDLC, Microsoft SQL Server
Education
Lanier Technical College 2010 — 2011
Licensed Practical Nurse program, Health Services Administration, 4.0
William Paterson University of New Jersey 1975 — 1980
Associate of Science (AS), Concentration in Math / Natural Science; K-12 Education Certification Program
Christian Louboutin November 2014 - Present
LVMH December 2012 - October 2014
Gucci Group September 2007 - May 2012
Theory January 2006 - September 2007
Smart-Ben, Inc. September 2004 - December 2005
Delta Airlines, Inc. August 2003 - September 2004
IHG - InterContinental Hotels Group September 1996 - March 2003
The Coca-Cola Company August 1998 - December 1999
Hotel Nikko October 1995 - December 1997
Holiday Inn Worlwide September 1992 - July 1995
Skills
Fashion, Merchandising, Visual Merchandising, Luxury Goods, Retail, Customer Service, Management, Inventory Management, Apparel, Sales, Trend Analysis, Styling, Marketing, Retail Sales, Leadership
Education
Georgia State University 1992 — 1995
IHG - InterContinental Hotels Group 2003 - 2014
Education
Moody Bible Institute 1986 — 1994
Bachelor of Arts (B.A.), Pastoral Studies/Counseling
IHG - InterContinental Hotels Group June 2013 - Present
tony romas November 2010 - September 2012
Lone Star Steakhouse / Texas Land & Cattle July 2008 - October 2010
Ruby Tuesday November 2000 - May 2008
Skills
Food & Beverage, ServSafe Instructor, Food Safety, Microsoft Office, Project Management, Customer Service, Managerial Finance, Financial Reporting, Hospitality Management, Quality Management, Quality Control, Operations Management, Cost Management, Invoicing, Order Management, Purchasing, Inventory Control, Menu Development, Menu Costing, Increased Profitability, Budgets, Teamwork, Team Building, Hands-on Training, Interviews, Hiring, Labor Control, Goal-oriented..., Leadership Development, Constructive Feedback, Communication Skills, Aloha, Micros, Local Marketing, Marketing Strategy, Strategic Planning, Office Administration, Organizational..., Dedication to..., Hands-on Leadership
Education
Kellogg Community College 1988 — 1991
Associate's Degree, Hotel, Motel, and Restaurant Management
IHG - InterContinental Hotels Group May 2012 - Present
Skills
Hospitality, Microsoft Office, Microsoft Excel, Microsoft Word, Billing Systems, Opera, Customer Service, Customer Satisfaction, Customer Experience, Management, Supervisory Skills, Bilingualism, Multi-line Phone, Task Management, Sales, Guest Service Management, Guest Recovery, Hotels, Hotel Management, Hotel Booking, Concierge Services, Time Management, Efficent, Time-efficient, Resource Efficiency, Self-management, Self-confidence, Training, Employee Training, Operating Systems
Education
Modesto Junior College 2010 — 2014
Associate's degree, Business, Management, Marketing, and Related Support Services
IHG - InterContinental Hotels Group December 2014 - Present
3D Security, Inc January 2013 - December 2014
Skills
Java, Java Enterprise Edition, JavaScript, Linux, Shell Scripting, Spring MVC, Spring Framework, Hibernate, Struts, PL/SQL, JSP, Maven, JAX-WS, Apache CXF, Oracle SQL Developer, Agile Application..., Scrum, Unix, SoapUI, SOAP, JDBC, Tomcat, JPA, MySQL, DB2, Eclipse, WebSphere, Vim, HTML5, CSS, jQuery, RESTful WebServices, JUnit, Ant, AnthillPro, IBM BPM, SQL, XML
Education
Georgia State University 2008 — 2012
Bachelor of Business Administration (BBA), Economics
IHG - InterContinental Hotels Group 2014 - Present
Education
Northwestern Polytechnic University 2015 — 2017
Master’s Degree, master of science in electrical engineering
University of Mumbai 2011 — 2014
Bachelor's of engineering, Electrical, Electronics and Communications Engineering
muchhala polytechnic 2007 — 2010
diploma, EXTC