Intrado Company
Intrado Inc. provides 9-1-1 and emergency communications infrastructure, systems and services to telecommunications service providers and government public safety agencies in the United States and worldwide. Over 200 million calls are made to 9-1-1 annually. Headquarters: Omaha, Nebraska, United States Founded: 1979 Parent organization: West Corporation Subsidiaries: Intrado International Ltd, Intrado Communications of Virginia Inc, Intrado EMEA
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Intrado Employees
Intrado July 2010 - Present
Intrado October 2008 - July 2010
Intrado November 2001 - October 2008
ReleaseTEAM April 2001 - June 2001
Avaya /Lucent Technologies August 2000 - April 2001
Carnegie Group September 1996 - August 2000
U S WEST March 1987 - September 1996
RCA Service Company March 1985 - March 1987
Skills
Telephony, System Administration, Servers, Telecommunications, Linux, Integration, VPN, Databases, Disaster Recovery, VoIP, SQL, TCP/IP, Unix, Troubleshooting, VMware, Vendor Management, Data Center, Wireless, Windows Server
Education
Shawnee High School 1976 — 1979
Regis University
University of Colorado at Boulder
Intrado July 2008 - Present
Skills
Project Management, PMP, Product Management, Software Project..., Agile Methodologies, Scrum, Telecommunications, Integration, Software Development, Requirements Analysis, Microsoft Project Expert, Program Management, Agile Project Management, Software Engineering, Unix, Vendor Management, Testing, CJIS
Education
Interboro High School
HS Grad
National University
Masters Business Managment, Info Systems, Telecommunications
TeleCommunication Systems, Inc. April 2012 - Present
The Active Network March 2012 - April 2012
Resort Technology Partners September 2009 - February 2012
Intrado 2006 - 2009
Autodesk 1999 - 2002
Black & Veatch 1994 - 1999
Skills
Product Management, Product Development, Product Marketing, Competitive Analysis, Marketing Strategy, Product Strategy, Product Launches, Sales Engineering, Telecommunications, Product Launch, Business Development, Wireless, Sales Management, Start-ups, Enterprise Software, Business Strategy, Mobile Devices, Contract Negotiation, Market Analysis, Professional Services, Management, Project Management, Cross-functional Team..., Solution Selling, Strategic Planning, Strategy, Sales Process, Mobile Applications, Strategic Partnerships, Account Management, Business Analysis, Team Leadership, Sales Operations, Product Lifecycle..., VoIP, International Sales, E-commerce, Go-to-market Strategy, Leadership, Cloud Computing, Mobile Technology, Analytics, B2B, Vendor Management, Sales, Program Management, Channel Partners, SaaS, Direct Sales, Integration
Education
New Mexico State University 1989 — 1994
Bachelor of Science (BS), Civil Engineering
Intrado November 2008 - Present
Intrado January 2007 - November 2009
Intrado February 2001 - January 2007
Skills
Project Management, Customer Service, CRM, VoIP, Management, Wireless, Telecommunications, Forecasting, Product Management, Vendor Management, Product Development, Cross-functional Team..., Program Management, Mobile Devices, Integration, Team Leadership, IP, Telephony, SIP, Process Improvement, Troubleshooting
Education
Kaplan University 2014 — 2017
Bachelor's Degree, Marketing, 4.0
Bandwidth.com July 2013 - Present
PowerPhone, Inc. November 2010 - June 2013
Dash Carrier Services 2010 - 2010
Douglas County Sheriff's Office 2003 - 2010
Intrado 2000 - 2003
Skills
Strategic Planning, Program Management, Public Speaking, Security, Microsoft Office, Policy, Government, Team Leadership, Telecommunications, Emergency Management, Leadership, Training, Staff Development, Curriculum Development, Adobe eLearning Suite, eLearning Solutions, Instructor-led Training, Relationship Management, Continuous Improvement, Strategy Implementation, Quality Assurance, Project Management, Customer Service, NIMS, Team Building, Community Outreach, Enforcement, Public Safety, Police, Supervisory Skills, Crisis Management, Budgets, Criminal Justice, Research, Management, Homeland Security, System Administration, Incident Command, Preparedness, Emergency Services, Disaster Response, First Responder, Process Improvement, EMS, Integration, Call Centers, Rescue, Emergency Planning, Hazardous Materials, CRM
Education
Metropolitan State College of Denver
Bachelor of Science (BS), Political Science/ Criminal Justice
University of Denver
Executive Leadership Program
Intrado October 2011 - Present
Amgen March 2007 - August 2011
McMahon Group July 2003 - May 2006
GenomeWeb LLC May 2000 - July 2003
McMahon Group January 1998 - May 2000
Berkshire Information Systems January 1995 - January 1998
Saatchi & Saatchi Advertising June 1992 - September 1994
Skills
Project Management, Projects, Product Management, Cross-functional Team..., Strategic Planning, Program Management, Business Process..., Management, Business Strategy, Business Development, Advertising, Continuous Improvement, Leadership, Product Development, Quality Assurance, Sales, Start-ups, Strategy, Telecommunications, Vendor Management, Process Improvement, Lean Operations, Business Intelligence, Agile & Waterfall..., Business Requirements, Agile Application..., Scrum, SDLC, Market Research, Product Requirements, Software Requirements, Software Design, System Requirements, Databases, Oracle, BPMS, IBM BPM, Web Services, SOAP, XML, SoapUI, Public Safety, Call Routing, Alarm Management, Data Analysis, Database Design, Software Development, Software Project..., Software Documentation, Software Engineering
Education
North Carolina State University - College of Management 1987 — 1991
B.A., Business Management
Mental Health Partners June 2013 - December 2013
Imagine Innovations for Children April 2011 - May 2013
Intrado 2008 - 2011
Salem Hospital April 2006 - February 2008
Phlebotomy Learning Center March 2002 - March 2006
Skills
Microsoft Office, Phone, Typing, Master Scheduling, Event Planning, Peer Mediation, Oracle Applications, Organization, Flexibility, Dependable Team Player, SharePoint, Accounts Receivable, Accounts Payable, Data Entry, Multi Tasking, Management, Health Education, Staff Supervision, Inventory Management, Inventory Control, Transcription, Text Editing, Customer Service, Customer Support, Budget Setting, Medical Terminology, Medical Office, Self-starter, Quick Thinker, Telephone Skills, Call Centers, Telephony, Captivate, Access
Education
Mesa Community College
Utah Valley State College
BI Incorporated April 2014 - Present
GHX February 2013 - March 2014
First Data Corporation October 2012 - February 2013
Level3 October 2011 - June 2012
Level 3 Communications 2011 - April 2012
Sogeti July 2010 - October 2011
ProLogis April 2008 - October 2010
EMC Computer Systems September 2007 - March 2008
Level 3 February 2007 - August 2007
Intrado February 2005 - February 2007
Education
Regis University 1999 — 2003
MS, Computer Information Systems
New Mexico State University 1989 — 1995
BA, Business
Barbara J Hyde & Associates, Inc. 2001 - Present
Pedal to Properties Real Estate 2003 - 2011
Intrado November 1999 - December 2000
Northern Arizona University 1995 - 1999
Junior Achievement of Arizona 1994 - 1995
AT&T 1987 - 1993
Skills
Healthcare, Wellness, Team Building, Coaching, Organizational..., Analysis, CRM, Sales, Management Consulting, Account Management, Sales Management, Training, Change Management, Public Speaking, Strategy, Microsoft Office, Process Improvement
Education
John F. Kennedy University
Master's Degree, Management
Northern Arizona University
Bachelor's Degree, Business Administration - Finance
Intrado December 2014 - Present
Intrado May 2011 - December 2014
Intrado December 2008 - May 2011
Kimberly-Clark January 2007 - July 2008
Skills
Integration, Telecommunications, Troubleshooting, Project Management, Management, VoIP, Process Improvement, Wireless, Team Leadership, Leadership, Vendor Management, Telephony
Education
Montana State University-Billings 2001 — 2005
Bachelor of Science (BS), Biology, General
Intrado May 2010 - Present
CSC 2003 - May 2010
Oracle 1997 - 2003
Interworld 1996 - 1997
SSA 1992 - 1997
Central Data Corp. 1987 - 1989
Skills
ERP
Education
Illinois Institute of Technology 1990 — 1994
MBA, Operations and Technology
University of Illinois at Urbana-Champaign 1973 — 1977
BSEE, Electrical Engineering
Intrado March 2013 - Present
CenturyLink April 2011 - March 2013
Qwest Communications August 2005 - April 2011
Integrated Data System, LLC 1993 - 1996
Skills
Weblogic, Wireless, Telecommunications, Perl, Agile Methodologies, Unix, IP, Network Architecture, Software Development, Cloud Computing, Integration, Java, Ant, System Architecture, Ethernet, Tomcat, Eclipse, Architecture, Spring, Java Enterprise Edition, Web Services, Linux, Software Engineering, XML, SQL, JBoss Application Server, Solaris, SNMP, TCP/IP, Oracle, C#, Distributed Systems, Scrum, JavaScript, SOA, Maven, SOAP, SIP, Architectures, Apache, WebLogic, Hibernate, Enterprise Architecture
Education
Iowa State University
Bachelor of Science, Computer Engineering
Intrado 2005 - 2012
IBM RATIONAL SOFTWARE 2000 - 2005
The Pillsbury Company 1995 - 2000
The Pillsbury Company 1995 - 2000
Skills
Team Leadership, Cross-functional Team..., Call Center, Change Management, Strategic Planning, Telecommunications, Telephony, Instructor-led Training, PowerPoint, Microsoft Excel, Help Desk Support, Incident Command, Process Improvement, Incident Management, Call Centers, Customer Service, Performance Management, VoIP, SharePoint, Program Management, Leadership, Management, Troubleshooting, Wireless, Outsourcing, Customer Satisfaction, Strategic Partnerships, Training, Technical Support, System Administration, Vendor Management, Virtualization, Team Management, Integration, Data Center, SIP, Product Management, IP, Security, System Deployment, TCP/IP, SaaS, WAN, Disaster Recovery, Networking, VPN
Education
Metropolitan State University 1993 — 1995
Master of Business Administration (MBA), Business Administration, Management and Operations
Intrado October 2014 - Present
Michigan State University May 2013 - May 2014
El Azteco September 2010 - September 2012
Outdoor Expressions, Landscaping & Flower Provider April 2007 - October 2010
Skills
ESRI, ArcGIS, GIS, Geography, ArcMap, Remote Sensing, Data Management, Microsoft Office, Cartography, Metadata, ERDAS Imagine, GRASS GIS, Metadata Standards, Thematic Mapping, GPS, GIS Application, ArcSDE, ArcView, CAD, GIS systems, Quantum GIS, AutoCAD, GIS Modeling, Human Geography, Physical Geography, Geology, Geomorphology, Urban Geography, Cultural Geography, Microsoft Excel, Microsoft Word, PowerPoint, LiDAR, Google Maps, Maps, Road Maps, Bing Maps, Site Maps, Water, Water Quality, Ice Hockey, National Geographic, Spatial Analysis, Google Earth, Databases, Adobe Design Programs, Flash Video, Golf
Education
Michigan State University 2011 — 2014
Bachelor of Science (BS), Geography, 3.0
Lansing Community College 2008 — 2010
N/A, Classes Transferable to MSU First 2 Years
Intrado April 2010 - Present
Boulder County Sheriffs Department December 1991 - May 1999
Las Vegas Metropolitan Police Department October 1989 - December 1991
Skills
Telecommunication..., Technical Training, Public Safety, Law Enforcement, Police, Emergency Management, Business Management, Telecommunications, E-911, Management, Customer Satisfaction, Telephony, Quality Assurance, Enforcement, VoIP, Call Centers, Wireless, Business Analysis, CDMA, Troubleshooting, Security, IP, Vendor Management, Networking, Mobile Devices, TCP/IP, SIP, Program Management, Wireless Networking, ISDN, Integration, Incident Management, SS7
Education
Metropolitan State College of Denver 1986 — 1989
BS, Criminal Justice
University of Northern Colorado 1985 — 1986
Intrado August 1999 - Present
St. Vrain Valley School District January 2013 - Present
St. Vrain Valley Schools December 2012 - Present
Skills
Telecommunications, VoIP, Team Leadership, Product Management, Program Management, Wireless, Vendor Management, Cross-functional Team..., Project Management, Team Building, Mobile Devices, Customer Service, Strategic Planning, Call Centers, Process Improvement, Leadership, Management, Sales, Microsoft Office, Change Management, Coaching, Operations Management, Customer Satisfaction, Project Planning, Training, Analysis
Education
Keller Graduate School of Management of DeVry University 2012 — 2014
Master of Business Administration (M.B.A.), Finance, General
University of Colorado at Boulder 1994 — 1999
Bachelors, Sociology
Will C. Wood High School 1992 — 1994
Earthly Arcana, LLC September 2013 - Present
Intrado February 2012 - Present
Intrado March 2010 - February 2012
Intrado October 2005 - March 2010
Skills
Microsoft Office, Microsoft Excel, Visual Basic, VBA, Musical Theatre, SQL, Theatre, Woodworking, SAS programming, JavaScript, Oracle, Program Management, Training, Research, Lapidary, PL/SQL, IBM BPM, Public Speaking, Integration, Project Management, Databases, Software Documentation, Process Improvement, Leadership, Scrum, Agile Methodologies, Lean Six Sigma
Education
University of Colorado Boulder 1990 — 1992
Molecular, Cellular, and Developmental Biology
Penn State University 1986 — 1990
Bachelor of Science (BS), Biochemistry
Intrado July 2000 - Present
Skills
VoIP, Troubleshooting, Telephony, Call Centers, Telecommunications, Database Administration, Emergency Services, TCP/IP, Wireless, Wireless Networking, IP, SIP, LAN-WAN, WAN, T1
Education
Metropolitan State University of Denver
Intrado July 2014 - Present
Syniverse 2010 - July 2014
Nortel January 2009 - June 2010
Nortel 2004 - 2010
Nortel August 2004 - January 2009
Carolina Hurricanes September 2001 - June 2007
Skills
Wireless, Wireless Networking, Roaming, SS7, VoIP, GSM, CDMA, Troubleshooting, Leadership, Project Management, Process Improvement, Telecommunications, Networking, LTE, 4G, 3G, SCCP, SIP, IP, Signalling, Linux, Unix, Solaris, Technical Support, Mobile Devices, VPN, Switches, Cloud Computing, Integration, CCNA, SMPP, Windows, Cisco Technologies, ISUP, Data Center, SIGTRAN, Routing, Network Engineering, Unified Communications, TCP/IP, Computer Network..., Cellular Communications, Production Support
Education
North Carolina State University 2000 — 2004
B.S., Computer Engineering
North Carolina State University 2004 — 2006
B.S., Electrical Engineering
North Carolina State University - College of Management 2008 — 2011
MBA
PwC July 2014 - Present
salesforce.com October 2011 - July 2014
Follett Higher Education Group September 2011 - October 2011
Research In Motion March 2008 - July 2011
Bally Technologies April 2003 - July 2008
Intrado April 2004 - March 2008
WMS Gaming September 2001 - April 2003
Apropos Technology June 2000 - August 2001
Rockwell FirstPoint July 1997 - April 2000
Skills
Agile Methodologies, Waterfall, Salesforce.com, Test Automation, Software Quality..., Test Planning, Quality Center, Automation, Testing, Regression Testing, Scrum, Quality Assurance, Test Cases, System Testing, Unix, Manual Testing, SDLC, Mobile Internet, Mobile Devices, NFC, VoIP, Rally, JIRA, Test Strategy, Agile Project Management, Performance Testing, Test Management, Agile Testing, User Acceptance Testing, Defect Tracking, Integration Testing, Requirements Analysis, Bug Tracking, Usability Testing, Agile & Waterfall..., Requirements Gathering, Functional Testing, Software Project..., ClearCase, Integration, Web Applications, Mobile Applications, XML, Perl, ClearQuest, Automated Software..., HP Quality Center
Education
Panjab University
Bachelor’s Degree, Public Administration
Intrado January 2015 - Present
Intrado July 2013 - December 2014
Agloves September 2011 - May 2013
Cocona / 37.5™ Technology 2000 - 2006
TrapTek, LLC 2000 - 2006
The Reddy Corporation 1996 - 1997
AT&T 1995 - 1996
McBride and Associates 1993 - 1995
Technikron Infoswitch 1990 - 1993
EDI 1990 - 1990
Skills
Social Media Marketing, Product Development, Marketing Communications, Textiles, Team Building, Customer Service, E-commerce, Strategic Planning, Retail, Social Media, Project Management, Marketing Strategy, Contract Negotiation, Start-ups, Product Marketing, Marketing, New Business Development, Management, Leadership, Cross-functional Team..., Program Management
Education
New Mexico State University 1979 — 1983
BBA, Marketing
Highland High School
Southern Sun Pub & Brewery October 2009 - Present
Intrado May 2005 - May 2012
Appalachian Trail Thru Hiker March 2009 - September 2009
Skills
Über multitasker, Detail-orientated, Effective communication..., Team Leadership, Advanced Level Swimmer
Education
North Carolina State University 2000 — 2004
Bachelor of Arts (B.A.), Psychology
Oxford University
European History
Intrado May 2014 - Present
Paul Smith's College September 2011 - April 2014
Paul Smith's College August 2010 - September 2011
Highline Technology September 2009 - May 2010
Xerox January 2008 - March 2008
IBM February 2006 - August 2007
US Army October 1997 - March 2005
Skills
Team Leadership, Troubleshooting, System Administration, Unix, Networking, Microsoft Office, Microsoft Excel, Security, Project Management, Customer Service, Research, Program Management
Education
Kaplan University
Associate of Applied Science, Information Technology
Cassidian Communications July 2012 - Present
Intrado April 2010 - April 2012
Zatora Pte. Ltd. April 2008 - August 2010
Sun Microsystems December 1997 - November 2007
EDS 1996 - 1997
University of Colorado 1995 - 1996
National Center for Atmospheric Research 1990 - 1995
Alaska Department of Conservation, Seward Office 1988 - 1989
University of Colorado, Nuclear Physics Laboratory 1987 - 1988
Purdue University 1985 - 1986
Skills
Program Management, ITIL, Troubleshooting, System Architecture, Technical Leadership, Solaris, Cloud Computing, Enterprise Architecture, High Availability, Perl, Software Development, Architecture, SOA, Testing, Virtualization, Storage, Integration, Shell Scripting, Unix, Enterprise Software, Data Center, Systems Engineering, Hardware, Security, Network Architecture, Agile Methodologies, TCP/IP, Databases, Disaster Recovery, SaaS, Linux, Software Engineering, Software Project..., VoIP, Management, Servers, Distributed Systems, Network Security, Solution Architecture, Telecommunications, Technical Support, IP, Scalability, Cisco Technologies, Operating Systems, System Deployment, SDLC, Apache, Pre-sales, Agile Project Management
Education
University of Colorado 1988 — 1989
Computer Science
Purdue University 1981 — 1986
BS, Physics
Magpie Software Services April 2013 - Present
Reliv International April 2002 - Present
US Forest Service May 2012 - March 2013
Intrado May 2007 - May 2012
Verizon November 2000 - August 2006
Motorola June 1999 - November 2000
Skills
Agile Methodologies, Java, JavaScript, XML, Requirements Analysis, Telecommunications, Waterfall, CSS, Tomcat, Subversion, Spring, MySQL, Hibernate, jQuery, Web Applications, Databases, Agile, HTML, Eclipse, Oracle, JSP, Maven, JUnit, UML, Software Design, Git, Swing, IceFaces, Liferay, Android Development, Unix, JSF, Test Driven Development, C++, GWT, REST, OOP, Web Development, Testing, Linux, Spring Framework, PHP, Integration, Software Engineering, SDLC, HTML5
Education
Kansas State University 1990 — 1999
MS, Computer Science
SpectraLink Corporation June 2012 - Present
BI Incorporated November 2002 - February 2012
BI Incorporated November 2000 - November 2002
BI Incorporated May 1999 - November 2000
Ascent Entertainment Group, Inc. July 1998 - May 1999
Intrado June 1996 - July 1998
Intrado June 1994 - June 1996
Skills
Human Resources, Employee Benefits, Management, Program Management, Compensation & Benefits, Strategic Planning, Team Building, Leadership, Performance Management, Training, Employee Relations, Deferred Compensation, Process Improvement, Talent Management, ADP Payroll, Benefits Administration, HRIS, Recruiting, Leadership Development, Organizational..., Public Speaking, Interviews, Marketing, Account Management, Direct Sales, Fundraising, Selling, Corporate Communications
Education
Regis University 1998 — 2001
BA, Human Resource Mangement
Self-employed April 2011 - Present
CTAP, LLC March 2008 - March 2011
Intrado January 1996 - January 2005
Astarte Fiber Networks, Inc. January 1995 - January 1996
Zeon Corporation January 1986 - January 1992
Education
Michigan State University 1977 — 1980
B.S., Accounting
Intrado October 2011 - Present
Beth A. Smith, MA August 2003 - Present
Evolve February 2010 - May 2011
Network Global Logistics December 2008 - May 2009
Mental Health Center of Boulder County 2003 - 2007
UPS Freight 1997 - 2003
UPS February 1993 - March 1995
Skills
Customer Service..., Coaching, Team Building, Call Center, Customer Service, Team Leadership, Leadership Development, Original Thinker, Entrepreneurship, Organizational Culture, Organizational Behavior, Organizational..., Problem Solving, Emotional Intelligence, Staff Development, Operational Excellence, Human Resources, Call Centers, Leadership, Process Improvement, Training, Change Management, Project Management, Budgets, Management, Cross-functional Team..., Business Process, Sales, Operations Management, Conflict Resolution, Outsourcing, Customer Satisfaction, Customer Experience
Education
College of Executive Coaching 2007 — 2009
Certified Professional Coach (CPC)
Naropa University 2003 — 2006
Masters Degree, Counseling Psychology: Contemplative Psychotherapy
The George Washington University 1999 — 2001
Masters Degree, Human and Organizational Learning: Organizatonal Development
Austin Zoo and Sanctuary March 2012 - Present
IT consultant Self Employed April 2011 - March 2012
Pinnacle Technical Resources/ATTWIFI Services July 2010 - April 2011
SAI / Adecco Staffing / Dell September 2007 - February 2009
CDI - IBM June 2004 - July 2006
INTRADO December 1997 - November 2001
COMPAQ August 1994 - July 1997
LyondellBasell June 1989 - April 1994
Skills
Data Center, Telecommunications, Network Administration, VoIP, Network Design, Networking, Wireless, Visio, Enterprise Software, Computer Network..., BMC Remedy, Management, Vendor Management, Technical Support, Infrastructure
Education
Houston Community College
Computer Science
University of Colorado at Boulder
Computer Science
Spavia Day Spa Boulder CO December 2013 - Present
Spavia Boulder December 2013 - Present
Intrado August 2010 - December 2013
Intrado, Inc., a division of West Corp. 2009 - August 2010
Intrado November 2002 - August 2008
Qwest Communications December 1978 - November 2002
Skills
Wireless, Product Management, Telephony, Telecommunications, Strategic Partnerships, Cross-functional Team..., VoIP, SaaS, Vendor Management, IP, Integration, Solution Selling, Team Leadership, Mobile Devices, Go-to-market Strategy, Cloud Computing, SIP, Enterprise Software
Education
Kellogg Graduate School of Management 2010 — 2011
Chicago Booth School of Business 2009 — 2009
Executive Management
LivingBlast, LLC January 2011 - Present
Allegiance Consulting July 2012 - August 2013
Level 3 Communications 2010 - 2012
WCG LLC May 2010 - June 2011
Intrado October 2007 - May 2010
Robert Half Technology 2009 - 2009
Genesis Technical Solutions February 2007 - October 2007
Coldwater Creek Headquarters March 2006 - January 2007
COMSYS January 2006 - March 2006
First Data Corp June 2005 - January 2006
Skills
Java, SQL, Tomcat, Microsoft SQL Server, XML, Software Development, Software Engineering, Spring, Oracle, SOAP, UML, Web Services, Hibernate, REST, Java Enterprise Edition, Spring Framework, Integration
Education
Regis University
Java Certificate, 12 credits in Computer Science
NAVAL NUCLEAR PROPULSION 1990 — 1998
PHOENIX UNIVERSITY
BATKY-HOWELL
Franklin High School 1984 — 1988
HomeCare of the Rockies, Inc. January 2015 - Present
Intrado May 2014 - Present
Payment National Integrety & Service March 2014 - March 2014
Elevations Credit Union July 2013 - January 2014
Bank of America March 2012 - July 2013
Ces Credit Union December 2005 - October 2011
Skills
Loans, Insurance, Internal Audit, Banking, Credit, Mortgage Lending, FHA, Finance, Financial Analysis, Retail Banking, Underwriting, Risk Management, Consumer Lending, Credit Analysis, Customer Service, Commercial Lending
Education
North Central State College 2003 — 2005
Radiological Sciences
Webroot September 2013 - Present
Diet Company September 2012 - March 2013
Intrado May 2010 - August 2011
Sun Microsystems/Oracle April 2006 - March 2010
Massini Group 2003 - November 2005
StorageTek 1990 - November 2003
Skills
Lead Generation, Integrated Marketing, Strategy, Marketing Strategy, Online Advertising, Demand Generation, Marketing, B2B, Vendor Management, B2B Marketing, Management, Leadership, Channel Partners, Strategic Planning, Market Planning, Trade Shows, Email Marketing, Product Management, SaaS, Direct Marketing, Business Development, Marketing Communications, Program Management, Project Management, Product Marketing, Go-to-market Strategy, Sales Enablement, Salesforce.com, Multi-channel Marketing, CRM, Strategic Partnerships, Marketing Management, Marketing Automation, Budgets, Social Media, Online Marketing, Digital Marketing, Start-ups, Product Launch, Cross-functional Team..., Business Alliances
Education
Regis University 1996 — 1999
Bachelors, Organizational Development
Regis University, Business Essentials 1996 — 1996
Certificate, Business Administration
Dale Carnegie Course 1994 — 1994
Certificate, Business Acumen
Trinity Industries January 2010 - Present
Energy Absortion Systems, Inc. 2003 - January 2010
Telex Communications August 2002 - April 2003
Intrado May 2001 - May 2002
3Com May 2000 - May 2001
Motorola 1989 - 1998
Skills
Product Development
Education
Lake Forest Graduate School of Management 1994 — 1997
M.B.A., Marketing
Illinois State University 1985 — 1988
B.S., Marketing
Intrado 2015 - Present
Angelis Restaurant February 2000 - Present
Cree January 2014 - September 2015
McCormick & Schmick's June 2013 - June 2015
Filtration Group September 2009 - February 2014
Ted's Montana Grill January 2008 - May 2013
MassMutual Financial Group August 2008 - November 2008
Country Club of Lansing February 2006 - January 2008
Stafford s Perry Hotel April 2004 - December 2005
Stillwagon s Lawn Service April 1995 - August 2003
Skills
Marketing, Account Management, Inventory Management, Product Development, Training, Sales Management, Marketing Strategy, Management
Education
North Central College 2008 — 2009
Master, Business Administration Finance Specialization
Michigan State University 2005 — 2007
Bachelor of Arts, Eli Broad College of Business - Finance
Hope College
Political Science
Intrado September 2014 - Present
ConneXon Telecom January 2006 - September 2014
GOT Corporation Marketing January 2004 - January 2006
Positron January 2002 - January 2004
Skills
VoIP, SIP, VPN, H.323, MPLS, BGP, Network Infrastructure, SIP Trunking, Telecommunications, Network Architecture, Integration, Linux, Microsoft SQL Server, MySQL, CCNA, Cisco IOS, Cisco Call Manager, Cisco Routers, Avaya Communication..., Avaya Aura, Asterisk
Education
Microsoft 2002 — 2002
Certificate, Microsoft Certified Database Administrator (MCDBA)
Microsoft 2002 — 2002
Certificate, Microsoft Certified Systems Administrator (MCSA)
Microsoft 2001 — 2001
Certificate, Microsoft Certified Systems Engineer (MCSE)
Cisco 2000 — 2000
Certificate, CCNA V2
CompTIA 2000 — 2000
Certificate, A+ Certificate
CompTIA 2000 — 2000
Certificate, Network+
McGill University 1998 — 2000
Certificate, Systems Analysis and Design
The Regis Company May 2012 - Present
Intrado September 2008 - May 2012
Intrado May 2005 - September 2008
Intrado March 2004 - May 2005
Intrado March 2001 - March 2004
Semtor, iReality Group October 2000 - March 2001
Thomas & King, Inc. April 1996 - October 2000
Skills
Strategy, Cross-functional Team..., Program Management, Project Management, Leadership, Management, Vendor Management, Team Building, Product Management, Training, Executive Management, Leadership Development, Public Speaking, Product Development, Product Marketing, Strategic Planning, Networking, Process Improvement, Marketing, Business Intelligence, Mergers & Acquisitions, Telecommunications, Proposal Writing, Business Strategy, Team Leadership, Strategic Partnerships, Change Management, Integration, Business Process..., Start-ups, Business Development, Organizational...
Education
Northwestern University - Kellogg School of Management
Center for Executive Women
Regis University 2004 — 2006
MBA, Operations Management
The Ohio State University 1991 — 1995
BA, Organizational Communications
Intrado April 2001 - Present
Education
Humboldt State University
English, Literature
Intrado December 2013 - Present
Interop Technologies May 1998 - October 2013
Wireless One Network 1998 - 2001
IBM Canada May 1996 - August 1997
Petro-Canada 1994 - 1995
Skills
Linux, C++, Java, Software Engineering, JBoss Application Server, Mobile Technology, Android Development, Software Development, Wireless, SS7 protocol, Perl, Mobile Devices, CDMA, SMS, Git, IP, TCP/IP, Integration, Telecommunications, Unix, Databases, SIP, Cellular Communications, Shell Scripting, C, Troubleshooting, SQL, MySQL, Mobile Applications, Programming, SMPP, GSM, SMSC, Bash, Apache, Mobile Communications, VoIP, Subversion, Operating Systems, OTA, Memcached, Ruby, SNMP, PHP, CMAS, ZeroMQ, Technical Support, Technical Presentations, Unix Shell Scripting, JavaScript
Education
McMaster University 1992 — 1998
Bachelor of Engineering and Management, Computer Engineering, Summa Cum Laude
McMaster University
CyberTech April 2012 - Present
A leading provider of next-generation geospatial, networking and enterprise IT solutions. November 2011 - April 2012
Idea Integration July 2009 - August 2010
Intrado March 2008 - July 2009
Idea Integration July 2006 - August 2007
Intrado May 2004 - July 2006
Affiliated Computer Services April 2003 - May 2004
NineOneOne, Inc January 2002 - March 2003
Idea Integration 2000 - 2002
Denver Police Department June 1999 - June 2000
Skills
PMP, Scrum, CRM, SDLC, Agile Methodologies, Requirements Analysis, Program Management, Integration, Vendor Management, Software Project..., Business Analysis, Agile Project Management, Project Management, Product Management, Visio, MS Project, IT Management, Cross-functional Team...
Education
University of Denver 2004 — 2006
Advanced Certificate of Study, Technology Management with Emphasis in Project Management
Metropolitan State College of Denver 1994 — 1999
Bachelor of Science, Land Use Planning; GIS
Intrado August 2013 - Present
Comcast February 2013 - August 2013
Dish Network January 2007 - March 2011
Skills
Telecommunications, Call Centers, Oracle, Team Leadership, Data Analysis, Process Improvement, Windows 7, Microsoft Office, HTML, Customer Service, Microsoft Excel, Team Building, Training, Microsoft Word, Time Management, PowerPoint, Customer Experience, VoIP, Customer Satisfaction, Leadership
Education
IBMC College 2015 — 2016
Associate in Occupational Studies, Paralegal Studies
IBMC College 2014 — 2015
Associate in Occupational Studies, Business Administration with an emphasis in Accounting
Motorola Solutions 2014 - Present
Motorola Solutions July 2011 - 2015
Motorola January 2009 - September 2011
Motorola 2000 - 2009
Printrak International 1998 - 2000
Intrado 1990 - 1998
Skills
Program Management, Cross-functional Team..., Six Sigma, Telecommunications, Project Management, Wireless, Mobile Devices, PMP, Requirements Analysis, MS Project, Project Planning, CRM, Public Safety, Solution Architecture, Integration, Pre-sales, Software Project..., Management, System Deployment, Agile Methodologies, Vendor Management, Project Portfolio..., Product Management, SQL, Budgets, SDLC, PMO, Enterprise Software, SaaS, Process Improvement, Cloud Computing, Business Process..., Agile Project Management, Testing
Education
University of Denver - Daniels College of Business 1990 — 1992
MBA, IT emphasis
Montana State University-Bozeman
Bachelor of Science, Finance
Intrado April 2015 - Present
Onvoy April 2013 - April 2015
Onvoy December 2011 - April 2013
360networks April 2009 - December 2011
360networks April 2008 - April 2009
Skills
IP, VoIP, SIP, SIPP, SIP Trunking, Cisco Routers, Cisco IOS, GSX, Sonus, TCP/IP, System Administration, Network Engineering, Network Design, Routing Protocols, Internet Troubleshooting, Operations Management, Salesforce.com, Microsoft Excel, Microsoft Word, Databases, TDM, Customer Service, Team Management, NOC, Customer Support
Education
Montana Tech of the University of Montana 2004 — 2007
Bachelor of Science (B.S.), Information Technology and Design
Intrado April 2013 - Present
Intrado January 2011 - April 2013
Intrado August 2008 - January 2011
Intrado March 2005 - August 2008
Skills
VoIP, Wireless, Telephony, Cross-functional Team..., IP, Product Management, Mobile Devices, Integration, Telecommunications, Vendor Management, SIP, Unix, Project Management, Requirements Analysis
Education
Purdue University 1998 — 2003
Bachelor's degree, Engineering Management
Rally Software April 2008 - Present
ThoughtWorks May 2007 - April 2008
Key Equipment Finance January 2007 - May 2007
Intrado January 2004 - January 2007
Connexn Technologies January 2003 - July 2004
Education America January 2002 - June 2002
Sybase July 2000 - November 2001
PrivaSeek April 1999 - July 2000
Intrado March 1997 - April 1999
SystemSoft August 1996 - March 1997
Skills
Agile Methodologies, Agile Project Management, Scrum, Software Development, Kanban, Software Engineering, Certified Scrum Master..., SaaS, Software Project..., Servant Leadership, Organizational Design
Education
Michigan State University 1985 — 1989
Bachelor of Fine Art, Graphic Design
Intrado July 2011 - Present
Verizon January 2000 - July 2010
Skills
Wireless, Mobile Technology, Product Management, Go-to-market Strategy, Mobile Devices, Telecommunications, VoIP, Product Lifecycle..., Product Marketing, Cross-functional Team..., Product Launch, SIP, Pricing Strategy, Market Researcher, Global Business..., Telematics, Preparation of Business..., RFP, RFI, Operational Strategy, Agile & Waterfall..., Program Management, Vendor Management, Integration, Project Management, Leadership, Process Improvement, Voice over WiFi, Peering Networks, Team Leadership, Cloud Computing, IP, Team Building, Strategic Planning, Strategy, Strategic Partnerships, Solution Selling, Enterprise Software, SaaS, CRM, Managed Services, Management, Telephony
Education
University of Phoenix 2000 — 2003
DBA, Business Administration and Management, General
University of Phoenix 1998 — 2000
Master of Business Administration (MBA), Business Administration and Management, General
Metropolitan State University of Denver 1994 — 1996
Bachelor of Arts (B.A.), Music Teacher Education
Jackson State University 1980 — 1984
Bachelor of Arts (B.A.), Music Teacher Education
Information Builders, Inc. 2012 - Present
Level 3 Communications 2007 - 2012
Intrado 1996 - 2006
Skills
Business Analysis, Direct Sales, Sales Support, New Business Development, Budgeting/Forecasting, Sales Operations, Contract Management, Pricing Strategies, Process Engineering, Financial Planning, Software Integration, Product Development, Product Management, Product Marketing, Salesforce.com, Business Intelligence, Customer Service, Data Analysis, Team Leadership, Strategic Planning, Team Building, Strategy, Management, Leadership, Business Development, Competitive Analysis, Analysis
Education
Regis University 1999 — 2001
Master of Business Administration (M.B.A.), Business Finance and Operational Management
Chancellor University 1989 — 1993
Bachelor of Science (B.S.), Accounting
ICM
Associate of Science (A.S.), Computer Science
Intrado October 2010 - Present
Deviant Derby Inc. August 2007 - October 2013
fiveonfive Magazine May 2009 - 2013
Rockford Police/Winnebago Sheriff/Denver PD January 1998 - November 2008
Champaign County Sheriffs Office January 1997 - January 1998
Consolidated Market Response January 1993 - January 1997
Skills
Customer Service, Microsoft Office, Management, Event Planning, Research, Social Networking, Law Enforcement, Public Safety, Investigation, Criminal Investigations, Leadership, Patrol, Police, Training, Fundraising, Social Media Marketing, Event Management, Project Management, Team Building, Security, Evidence, Social Media, Public Speaking, Surveillance, Microsoft Excel, Criminal Justice, Microsoft Word, Team Leadership, Criminal Law, Outlook, Nonprofits, Sales, Coaching, Private Investigations, Enforcement, Process Improvement, Problem Solving, Supervisory Skills
Education
Western Illinois University 2003 — 2007
Masters, Law Enforcement & Justice Administration
Western Illinois University 1994 — 1996
BA, Major in Law Enforcement Minor in Sociology
Parkland College 1991 — 1994
Associates, Criminal Justice
NetSuite July 2015 - Present
NetSuite July 2014 - June 2015
Vail Resorts November 2014 - April 2015
National Center for Missing & Exploited Children July 2013 - August 2013
Intrado May 2012 - August 2012
National Center for Missing & Exploited Children June 2009 - August 2009
National Center for Missing & Exploited Children June 2008 - August 2008
Skills
Business Development, Lead Generation, PowerPoint, Microsoft Office, Public Speaking, Software Sales, Key Account Management, Microsoft Word, SaaS, CRM, Digital Media, NetSuite, Press Releases, Microsoft Excel, Nonprofits, Engaging Public Speaker, WordPress, Research, Event Planning, Social Media
Education
Miami University
Bachelor's degree, Strategic Communications
DaVita July 2014 - Present
DeVry Unviersity & Keller Graduate School of Management July 2012 - Present
Stadium Management Company / Sports Authority Field at Mile High July 2013 - Present
Firestone Technical Resources July 2013 - Present
The 905 Networking Group January 2013 - Present
First Data Corporation March 2014 - July 2014
Intrado April 2008 - January 2013
First Data Merchant Services July 2005 - March 2008
ToolWatch April 2002 - July 2005
AT&T Broadband November 1998 - February 2002
Skills
Incident Management, Telecommunications, Program Management, Security, Training, Process Improvement, Disaster Recovery, Customer Service, Network Design, Troubleshooting, Software Documentation, Team Building, Team Leadership, Information Assurance, Information Security, Strategic Planning, Microsoft Office, Integration, Project Management, Active Directory, Change Management, IT Management, Access, Call Centers, VoIP, Windows Server, Leadership, Network Security, Operations Management, Cisco IOS, TCP/IP, Windows, ITIL, Management, Cross-functional Team..., Visio, Data Center, System Administration, Switches, SharePoint, Information Technology, Network Administration, Analysis, Computer Hardware, Budgets, Technical Support, Cisco Technologies, Vendor Management, Networking, Testing
Education
Regis University 2006 — 2015
Master of Science, Systems Engineering (Information Assurance and Storage Area Networks), 3.96
University of Denver - Daniels College of Business 2011 — 2012
Leadership Development Program Certificate of Completion, Personal Awareness and Self-Improvement
Webster University 2000 — 2002
Master of Arts, Computer Resources & Information Mgmt
New Mexico State University 1988 — 1995
Bachelors of Science, Business Administration
Aurora Public Schools July 2012 - Present
Intrado February 2009 - June 2012
Prestige Real Estate Group March 2007 - January 2009
Ciber September 2001 - February 2007
Rhythms NetConnections March 2000 - August 2001
Ashland January 1998 - July 1999
US Army January 1993 - December 1997
Skills
VMware, VPN, Active Directory, Troubleshooting, Vendor Management, Windows Server, VoIP, System Administration, Cisco Technologies, Technical Support, Servers, Disaster Recovery, Operating Systems, Linux, Switches, Security, Hardware, Networking, Computer Hardware, Software Documentation, Routers, Software Installation
Education
University Of Phoenix 1996 — 2000
BS, Business Information systems
Metropolitan State University of Denver 1993 — 1994
N/A, general studies
Hostway Corporation 2013 - Present
Hosting.com 2011 - 2012
ZOLL Data Systems 2004 - 2011
Intrado 2002 - 2004
Ball Aerospace 2000 - 2001
BI Incorporated 1992 - 1999
Skills
Product Management, Strategic Planning, Leadership, Business Planning, Marketing, Software, Healthcare, Acquisitions, Product Marketing, Product Lifecycle..., Strategic Partnerships, Competitive Analysis, Cloud Computing, Enterprise Software, SaaS, Strategy, Process Improvement, Business Strategy, Marketing Strategy, Entrepreneurship, Software Development, Medical Devices, Product Development, Financial Modeling, Full P&L Responsibility, Start-ups, Program Management, New Business Development, Business Intelligence, Management, Mergers & Acquisitions, Integration, Telecommunications, B2B, Cross-functional Team..., Sales, Professional Services, Product Launch, Solution Selling, Go-to-market Strategy, CRM, Wireless, P&L Management
Education
Northern Arizona University
B.S.E., Mechanical Engineering
University of Arizona, Eller College of Management
MBA, Finance, Entrepreneurship
Primerica September 2009 - Present
Intrado August 2012 - Present
City of Longmont June 2012 - Present
Intrado August 2011 - August 2012
Positron Public Safety Systems / Intrado November 2009 - July 2011
Wall Street On Demand August 2008 - August 2009
Rainbow Energy Marketing December 2005 - August 2008
Skills
Databases, SharePoint, Microsoft SQL Server, Integration, SSRS, SSIS, SQL, Database Administration, T-SQL, ETL, Business Intelligence, Visual Studio, Data Modeling, Data Warehousing, C#, Troubleshooting, Unix, Analysis Services, Visio, SQL Tuning, Stored Procedures, VB.NET, OLAP, Business Intelligence..., MDX, Database Design, Microsoft Office..., IIS, Oracle, Performance Tuning, SDLC, Visual Basic, Unix Shell Scripting, PL/SQL
Education
SetFocus 2009 — 2010
Business Intelligence Master's Program
The University of Kansas 2002 — 2005
MS, Computer Science
The University of Kansas 1983 — 1986
BGS, Mathematics and Computer Science
Iowa State University 1979 — 1983
BS
LFP Broadcasting October 2014 - Present
Intrado November 2009 - June 2014
Adams County Sheriffs Office March 2012 - November 2013
Law Office of Sharon D. Liko, P.C. July 2007 - December 2007
Passport Health March 2006 - July 2007
Pridemark Paramedics August 2004 - July 2006
Dish Network August 1999 - August 2003
Skills
Call Centers, Troubleshooting, VoIP, Telephony, Team Leadership, Customer Service, Public Safety, Project Management, Emergency Services, Emergency Management, Microsoft Office, Team Building, Wireless, Technical Support, Microsoft Excel, Microsoft Word, PowerPoint, Multi Tasking, Research, Reports, Phone Etiquette, Appointment Scheduling, Flexible Schedule, Telecommunications, TCP/IP, Mobile Devices, Constant Contact
Education
Metropolitan State College of Denver 1997 — 2002
Political Science and Government
TeleTech May 2013 - Present
Resources Global Professionals September 2011 - May 2013
Intrado May 2011 - September 2011
UDR October 2010 - May 2011
Frontier Airlines February 2004 - May 2010
Creative Memories March 1998 - August 2004
Skills
Negotiation, Internet Recruiting, Talent Acquisition, Talent Management, Consultants, Recruiting, Onboarding, Human Resources, Applicant Tracking..., Hiring, Management, Interviews, Deferred Compensation, Technical Recruiting, Vendor Management, CRM, New Hire Orientations, Sourcing, Screening, Temporary Placement, Training, College Recruiting, Change Management, Workforce Planning, Employment Law, Performance Management, Executive Search, Succession Planning, Job Fairs, Employee Engagement, Contract Recruitment, Resume Writing, Staffing Services, Consulting, Job Descriptions, Leadership, Employee Training, International..., Global Talent..., Global Compensation, Benefits Negotiation, Employer Branding, Employee Relations, Employee Benefits, Management Consulting, Awesomeness
Education
University of Phoenix 2008 — 2009
Master of Management, Business
Judson College (IL)
University of Phoenix
Bachelors, Business Management
Intrado November 2013 - Present
Connecting Point April 2013 - September 2013
Computer Services, Inc. January 2011 - April 2013
CSI Inc January 2010 - April 2013
Hewlett-Packard January 2010 - January 2011
AT&T March 2004 - September 2010
AT&T January 2008 - January 2010
NTS Communications March 2003 - March 2004
Cintas January 2002 - January 2003
US Army September 1998 - January 2002
Skills
Troubleshooting, Data Analysis, Microsoft Office, Microsoft Excel, Customer Service, Security, Account Management, Training, Networking, Sales, Program Management, Windows Server, WAN, Hardware, Management, Switches, Routing, VMware, Network Security, System Deployment, Data Center, Cloud Computing, Technical Support
Education
Midland College 2002 — 2004
None, Information Technology, Business
Dowling Catholic High School 1995 — 1998
Terumo BCT August 2015 - Present
DigitalGlobe October 2010 - February 2015
McKesson Provider Technologies October 2009 - September 2010
Comcast July 2009 - October 2009
ULA - United Launch Alliance - Lockheed Martin & Boeing May 2009 - July 2009
Avaya April 2005 - March 2009
Intrado August 2003 - April 2005
Turnkey Solutions July 2000 - April 2003
Standard & Poor's 1999 - 2000
Gates Rubber Company August 1997 - January 1998
Skills
Test Automation, Perl, Testing, Automation, Mercury, Performance Testing, QTP, Quality Center, LoadRunner, Test Planning, WinRunner, Test Management, System Testing, Test Director, Test Cases, Regression Testing, Quality Assurance, Test Strategy, User Acceptance Testing, Software Quality..., SQL, Defect Tracking, Performance Center, Integration Testing, Windows, Integration, Test Execution, Agile Methodologies, Unix, Scrum, Web Applications, Waterfall, Manual Testing, Ant, SoapUI, XML, JIRA, Selenium, Testing Tools, Agile Testing, Test Automation..., Load Testing, Rally, SDLC, Black Box Testing, ClearCase, VBScript, Release Management, Software Configuration..., Test Estimation
Education
Metropolitan State University of Denver 1997 — 2003
Bachlors, Computer Science
Westwood College of Technology 1995 — 1996
Associates, Electronics Engineering Technology
Intrado January 2006 - Present
Skills
Network Engineering, Cisco Technologies, Routers, Data Center, Public Speaking, Unix, Security, Network Administration, Windows, Active Directory
Education
Maryville College
The Metropolitan State College of Denver
BS, Technical Communication
Intrado April 2015 - Present
First Data Corporation August 2014 - March 2015
DigitalGlobe May 2012 - August 2014
Infocrossing December 2011 - May 2012
Vertis Communications March 2010 - August 2011
Level 3 Communications November 2007 - May 2009
Corporate Express August 1996 - November 2007
Corporate Express March 2005 - February 2007
Corporate Express March 2005 - February 2007
Corporate Express August 1996 - March 2005
Skills
Vendor Management, Networking, Windows Server, Troubleshooting, Security, VMware, Technical Support, Virtualization, Software Documentation, System Deployment, VMware ESX, Unix, Hardware, Firewalls, Databases, Storage, Citrix, Operating Systems, Nimsoft, CA Service Desk, SharePoint, Data Center, Integration, ITIL, IT Management
Education
Red Rocks Community College 1999 — 2000
Cisco Networking
Red Rocks Community College
Cisco Networking, Information Technology - Cisco Networks
Resources Global, Inc. October 2009 - March 2012
NeuStar, Inc. August 2005 - January 2009
Retreon Inc 2003 - August 2005
Intrado 2003 - 2003
Evolving Systems 1998 - 2002
Skills
Product Management, Telecommunications, Go-to-market Strategy, Product Marketing, Professional Services, Product Lifecycle..., Wireless, Solution Selling, Product Development, Channel, Vendor Management, Integration, Start-ups, Agile Methodologies, Strategic Partnerships
Education
Santa Clara University School of Law 1982 — 1985
J.D.
Marquette University 1978 — 1982
B.S., Business
Loaves and Fishes Community Pantry February 2013 - Present
Intrado January 2002 - February 2013
SBC January 1995 - November 2000
Ameritech 1990 - 1994
Skills
Vendor Management, Telecommunications, VoIP, Sales Engineering, Contract Negotiation, Program Management, Wireless, Product Management, Leadership, Product Marketing, Cross-functional Team..., IP, Management, Telephony, Project Management, Business Development
Education
Syracuse University 1975 — 1977
MBA, Marketing
Ohio Wesleyan University 1971 — 1975
BA, Economics
Avaya January 2012 - Present
Intrado Inc September 2008 - January 2012
Intrado March 2007 - September 2008
Level (3) Communications July 2005 - May 2007
Vonage January 2005 - June 2005
Vonage January 2004 - December 2004
Skills
Telecommunications, SIP, RTP, H.323, VoIP, PSTN, TCP/IP, UDP, SS7, Red Hat Linux, Linux, Unix, Windows, Scripting, Wireshark, Performance Testing, Load Testing, Interoperability, Avaya Aura, Avaya Site..., Avaya IP Telephony, Avaya AES, Avaya CMS, Avaya Communication..., Avaya Session Manager, Avaya System Manager, E-911, Testing Tools, Avaya, SDP, Unix Shell Scripting, Empirix Test Tools, RTCP, CTI, SIP-T, SIP-I, Tcpdump, Weblogic, IIS, Tomcat, Apache, Quality Center, SIPP, F5 BigIP, C, AudioCodes MP 1xx, Avaya Voice Portal, Empirix Hammer, Agile Methodologies, Testing
Education
New Jersey Institute of Technology 2000 — 2005
Bachelor of Science, Computer Engineering
Flextronics June 2008 - March 2011
Corporate Express May 2006 - September 2007
Intrado January 2002 - April 2006
Korman Marketing Group February 1998 - September 2001
Education
North Central University 1989 — 1994
Elk River Alliance Academy 1987 — 1989
Intrado December 2008 - February 2014
Intrado 2014 - 2014
Intrado March 2006 - December 2008
Intrado September 2003 - March 2006
Intrado November 2000 - September 2003
Intrado February 1999 - November 2000
Intrado December 1997 - February 1999
Intrado December 1996 - December 1997
Skills
Wireless, Telecommunications, VoIP, Management, Leadership, Cross-functional Team..., Product Management, Public Safety, Strategic Planning, Sales, Vendor Management, SaaS, Product Marketing, Strategic Partnerships, Solution Selling, Cloud Computing, Start-ups
Education
Northwestern University 2005 — 2006
Kellogg School of Managment, Womens Senior Leadership
Chicago GSB 2003 — 2004
Chicago Managment Institute
University of Colorado at Boulder 1976 — 1980
Communications
Apex Systems October 2014 - Present
Travelport June 2011 - October 2014
Intrado February 2008 - June 2011
Travelport November 2000 - March 2008
Skills
Vendor Management, Business Analysis, Data Center, ITIL, Customer Support, Integration, SharePoint, Troubleshooting, VoIP, IT Operations, Disaster Recovery, Technical Support, IT Service Management, IT Management, Service Delivery, Management, Snacks, Testing, Databases, Telecommunications
Education
Mclennan Community College
Midway
Connexon Telecom August 2006 - Present
Intrado August 2006 - Present
Thomson Nelson 1994 - 2004
Skills
Sales Management, Solution Selling, VoIP, SIP, Direct Sales, Managed Services, Telecommunications, Wireless, Leadership, IP, Sales, Unified Communications, SIP Trunking
Education
McGill University 1972 — 1975
Intrado
Skills
Telecommunications, Cross-functional Team..., Vendor Management, VoIP, Program Management, Management
Education
Ohio University 1993 — 1996
Pitney Bowes April 2014 - Present
Cigna January 2014 - March 2014
Intrado January 2009 - December 2013
Intrado October 2010 - December 2012
Intrado 2005 - 2010
Skills
Scrum, Product Management, Management, Software Engineering, Training, Distributed Systems, Agile Methodologies, Software Development, Telecommunications, Integration, Software Project..., Cloud Computing, Agile Project Management, Java, SIP
Education
Metropolitan State University of Denver
IP Commerce September 2014 - Present
Intrado November 2011 - September 2014
Level 3 Communications July 2008 - January 2010
Nelnet Inc January 2006 - September 2007
Skagen Designs March 2004 - September 2005
Nelnet, Inc. September 2001 - February 2004
RSN Inc January 1999 - January 2001
Earthwatch Institute January 1994 - January 1996
Skills
Advertising, Public Relations, Media Relations, Corporate Communications, Strategy, Strategic Communications, Press Releases, Newsletters, Marketing Communications, Marketing, Lead Generation, Leadership, Event Management, Marketing Strategy, Proposal Writing
Education
Hobart and William Smith Colleges 1990 — 1994
Bachelor of Arts, Major: Psychology; Minor: English
Tabor Academy
Intrado February 2010 - Present
NICE Systems February 2008 - February 2010
Vectra Bank Colorado February 1999 - March 2008
Vectra Bank Colorado 1999 - 2000
Skills
Telecommunications, Active Directory, Troubleshooting, Help Desk Support, VoIP, Call Center, Customer Service, Hardware, Team Leadership, Windows, Project Management, SIP, Process Improvement, TCP/IP, Call Centers, Software Documentation, Disaster Recovery, Switches, WAN, Data Center, Technical Support, IP, Networking, System Administration, Visio, Wireless, Vendor Management, Computer Hardware, Integration, Routers
Education
Metropolitan State College of Denver 2000 — 2007
BS, Computer Information Systems and Science Management
Intrado August 2015 - Present
Onvoy January 2011 - August 2015
Onvoy Voice Services/Zayo Group June 2009 - January 2011
Access One, Inc. June 2006 - June 2009
Skills
IP, Ethernet, VoIP, SIP, Telecommunications, Switching Systems, Wireless, Unified Communications, Managed Services, MPLS, WAN, Network Design, Co-location, Telephony, Switches, Solution Selling, SIP Trunking, Data Center
Education
North Central College 1992 — 1998
MS- Course Completion, Computer Science
Southern Illinois University, Carbondale 1981 — 1983
BS, Biomedical Engineering Technology
Prairie State Jr. College 1979 — 1981
AAS, Electronic Technology
Intrado September 2006 - Present
Wall Stree On Demand January 2004 - August 2006
Double Clink Inc September 2000 - 2002
Telcordia Technologies June 1989 - August 2000
Skills
Software Quality..., Linux, Scrum, Quality Center, Agilefant, Scarab, Rally, JMeter, Badboy, SDLC, Agile Methodologies, Test Automation, VoIP, Wireless, Requirements Analysis, Telecommunications, Unix, C++, Perl, Java, SQL, XML, HTML, JSP
Education
Queens College
M.A. Computer Science, Computer Science
RST January 2013 - Present
Intrado 2004 - 2012
Intrado 2002 - 2004
Intrado 2000 - 2002
City of Aurora 1998 - 2000
City of Aurora 1996 - 1998
Aurora Rehabilitation Authority 1993 - 1996
Skills
Program Management, CRM, Telecommunications, Wireless, Telephony, PMO, Vendor Management, VoIP, Cross-functional Team..., Managed Services, Business Strategy, Account Management, Channel Partners, Service Delivery, Business Relationship..., SIP, SaaS, Call Centers, Strategic Planning for..., Product Management, Mobile Devices, Professional Services, Business Analysis, Cross-functional..., Project Governance, Key Account Management, Long-term Customer..., Portfolio Management, Balanced Scorecard, Strategic Negotiations, SOW, Strategic Communications, Strategic Planning, Strategic Partnerships, Go-to-market Strategy, Solution Selling, Cloud Computing, Operational Risk..., PMO Design, Communication Skills, Operations Management, Strategic Financial..., Organizational Structure, Organizational...
Education
Stanford University 2013 — 2014
Certificate, Strategic Decision and Risk Management
Northwestern University - Kellogg School of Management
Certificate, Negotiations Strategies & Cross-Cultural Negotiations
University of Colorado at Denver
Master of Urban and Regional Planning, Economic Analysis, Urban Economics & Redevelopment
University of Colorado at Denver 1987 — 1990
Bachelor of Arts (B.A.), Urban & Economic Geography
Intrado 2008 - Present
Celestica 2005 - 2008
Celestica 2000 - 2005
Solectron 1999 - 2000
Sequel Inc 1989 - 1999
Kaitek Media 1982 - 1985
Education
Northwestern University 1977 — 1981
BS
Lake County, Colorado January 2015 - Present
Lake County Colorado February 2013 - January 2015
Intrado April 2003 - April 2012
Intrado June 2001 - April 2003
Skills
Agile Methodologies, Software Engineering, Web Applications, Unix, Integration, Software Development
Education
University of Colorado at Boulder 1991 — 1996
Master of Science (MS), Applied Mathematics
Indiana University Bloomington 1989 — 1991
Master of Arts (MA), Mathematics
Purdue University 1984 — 1989
Bachelor of Science (BS), Mathematics and Physics
Intrado August 2014 - Present
Elevations Credit Union August 2012 - August 2014
Intrado August 2000 - August 2012
Intrado 2007 - 2009
Intrado August 1999 - August 2004
NREL April 1998 - July 2000
Skills
VPN, Troubleshooting, Firewalls, Computer Hardware, VBScript, SCCM, Windows, Windows 7, Windows XP Professional, Windows Server 2003, Windows Server 2008, Microsoft Exchange 2007, Windows Server, Microsoft Exchange, Active Directory, Problem Finding, Problem Solving, Windows 8, Powershell, Bluecoat Proxies, Content Protect Proxy, Application Servers, Application Packaging, Trend Micro Anti-Virus, Antivirus, XP, VoIP, VMware, Hardware, Operating Systems, Technical Support, Help Desk Support, Servers, Microsoft SQL Server, Group Policy, LAN-WAN, SharePoint, Disaster Recovery, System Deployment, System Administration, Telecommunications, TCP/IP, Testing, Virtualization, Red Hat Linux, Network Engineering, Data Center, Network Administration, VMware ESX, Network Design
Education
Ivy Tech Community College 1997 — 1999
Associate's degree, Computer Informaton Systems and Technology
Indiana University Kokomo 1995 — 1997
NA, Sociology
Intrado June 2013 - Present
Intrado June 2011 - June 2013
Intrado September 2010 - June 2011
Intrado September 2008 - September 2010
Dick's Sporting Goods June 2008 - September 2008
Scheels December 2006 - August 2007
Skills
Leadership, Management, Customer Service, Team Leadership, Team Building, Wireless, Sales, Customer Experience, Troubleshooting, Retail, Retail Sales, Process Improvement
Education
University of Denver - Daniels College of Business 2014 — 2014
High Performance Leadership Program
Maranatha Baptist University 2003 — 2008
Business Management, General Business
Children's Hospital and Medical Center July 2011 - Present
West Corporation May 2007 - July 2011
West Asset Management, Inc. May 2007 - July 2011
Intrado May 2007 - July 2011
Peru State College July 2004 - May 2007
Skills
Leadership Development, Helping Others Succeed, Performance Management, Communication, Training, Leadership, Interviews, Crisis Management, Program Development, Employee Relations, PeopleSoft, Recruiting, Human Resources, Employee Engagement, Employee Benefits, Workforce Planning, Onboarding, Talent Acquisition, HRIS, HR Policies
Education
Peru State College 2006 — 2009
Master Organziational Management, Organizational Development
Peru State College 2000 — 2004
Bachelors Science, Management, Marketing
dash Carrier Servies July 2010 - Present
Douglas County Sheriff's Office January 2003 - June 2010
Intrado 2000 - 2003
Education
Metropolitan State University of Denver 1972 — 1976
BS, Political Science
Kroll Factual Data April 2013 - Present
Intrado July 2008 - April 2013
ADP September 2005 - July 2008
Boston Market May 2002 - September 2005
Technology Extension Consulting May 2000 - May 2002
Ameritech May 1996 - May 2000
Education
Northern Illinois University 1992 — 1996
Operations Management Information Systems
Intrado, Inc., a division of West Corp. 2006 - Present
Intrado July 2001 - Present
Cisco January 2001 - July 2001
Qwest Communications July 2000 - January 2001
USWest Advanced Technologies 1993 - 2001
U S WEST/Qwest 1987 - 2001
U S WEST (now Qwest) 1987 - 2001
US West Advanced Technologies 1987 - 2001
U S WEST 1991 - July 2000
U S West Advanced Technologies 1991 - 2000
Skills
Unix, VoIP, Telecommunications, Wireless, Management, Distributed Systems, Software Development, SIP, Team Management, Telephony, Vendor Management, Product Management, Program Management, Cloud Computing, Networking, Agile Methodologies, Mobile Devices, Integration
Education
University of Colorado Boulder 1980 — 1982
MS-CS, Computer Science
Northern Arizona University 1977 — 1980
BS-CS, Computer Science
University of Arizona 1975 — 1977
Nuclear Engineering
Intrado April 2014 - Present
SA Technologies January 2005 - March 2014
Skills
Requirements Analysis, Human Computer..., Task Analysis, User-centered Design, User Interface, Usability Testing, Research Design, Heuristic Evaluation, Usability Engineering, Human Factors..., Human Factors, User Research, Persona, Usability
Education
New Mexico State University
KeyImpact Sales & Systems January 2009 - Present
Troy Leming; Epicurean September 1989 - January 2013
DigitalGlobe Inc. 2004 - 2009
Intrado January 2000 - October 2008
Harker's Inc. June 1996 - January 2000
Laddy's August 1989 - June 1996
Skills
Management
Education
Intrado Management Training 2000 — 2008
Certificate, Management
Cook St. 2000 — 2007
Certificate, Culinary Arts
Red Rocks Community College 2004 — 2004
certificate, Spanish
Harker's 2002 — 2002
Certificate, Sales
Boulder County Health Department 2000 — 2000
Certificate, Food Safety
Mrs. Mayo's 1992 — 1993
Certificate, Wedding Cake Design
Barnes Business College 1987 — 1988
Certificate, Business/Accounting
Arvada High School 1983 — 1986
Diploma
Denovo January 2014 - Present
INFONOW March 2011 - January 2014
Intrado 2010 - 2011
McKesson Provider Technologies September 2009 - May 2010
Digital Globe June 2008 - August 2009
EREO 1999 - 2001
Corporate Express 1998 - 2000
Interlink 1996 - 1999
Skills
Oracle RAC, Performance Tuning, Shell Scripting, PL/SQL, Oracle, SQL, Java, SQL Tuning, Databases, Data Migration, Data Warehousing, Unix Shell Scripting, RMAN
Education
Northern Illinois University 1983 — 1987
Bachelors, Computer Science
BearCom July 2015 - Present
Harris Corporation December 2013 - August 2014
Datron World Communications October 2010 - October 2013
Roam Secure March 2009 - October 2010
Intrado September 2007 - March 2009
Icom America Inc 2004 - 2007
EF Johnson 1991 - 2004
Skills
Sales Management, Key Account Development, Key Account Growth, Direct Sales, Sales Leadership..., Sales Rep Training, Complex Sales, Strategic Sales, Strategic Selling, Quota Achievement, Wireless, Telecommunications, Product Management, Product Development, RF, Mobile Devices, Business Development, Cellular Communications, Contract Negotiation, Cross-functional Team..., Integration, Management, Mobile Communications, Program Management, Sales, Solution Selling, Strategic Partnerships, Team Building, Team Leadership, VoIP
Education
Normandale Community College 1997 — 1999
Graduated, 3.0
Northwestern Electronics Institute 1984 — 1987
Certified Electronics Technician (CET), Electronics circuit design, 3.5
Intrado April 2013 - Present
BI Incorporated January 2010 - April 2013
Allina September 2007 - February 2009
Wells Fargo May 2002 - September 2007
Wells Fargo May 2000 - May 2002
Skills
Analysis, Forecasting, Customer Service, Microsoft Office, Problem Solving, Billing, Financial Analysis, Excel, Financial Modeling, Financial Reporting, Process Improvement, Budgeting, Word, Data Analysis, Outlook, Planning
Education
Metropolitan State University 2006 — 2008
BS, Business Administration
Execute, LLC 2005 - Present
DTJ Design 2005 - 2009
Intrado 2003 - 2005
Skills
Troubleshooting, Network Security, Windows Server, Team Building, Marketing, Operating Systems, Solaris, Hardware, Vendor Management, Data Center, Graphic Design, Software Documentation, ITIL, Integration, Microsoft Word, Cisco Technologies, Leadership, VPN, IIS, Business Strategy, Linux, SQL, Architectural Design, PowerPoint, TCP/IP, Customer Service, Photoshop, SharePoint, Unix, Green Building, Servers, Active Directory, AutoCAD, Databases, Network Administration, XP, Project Management, Security, Strategic Planning, System Administration, Oracle, IT Management, Firewalls, Architecture, Budgets, Contract Negotiation, Microsoft Excel, Rendering, Project Planning, Disaster Recovery
Education
Regis University 2009 — 2014
Master's Degree, Systems Engineering
Northwest Missouri State University 1994 — 1996
Bachelor's Degree, Wildlife Ecology and Conservation
William Jewell College 1991 — 1994
Bachelor's Degree, History
William Jewell College 1991 — 1994
Bachelor's Degree, French
Comcast Cable June 2014 - Present
Intrado February 2009 - June 2014
Intrado April 2007 - February 2009
Skills
VoIP, SIP, IP, Switches, HP Openview, Telecommunications, Network Design, Troubleshooting, Networking, Cisco Routers, CCNA
Education
Metropolitan State University of Denver 2006 — 2009
CIS, Networking
Information Mapping November 2009 - June 2010
Blue Cross Blue Shield Association through TekSystems March 2009 - May 2009
Blue Cross Blue Shield Association through TekSystems April 2008 - July 2008
Microsoft (formerly Parlano) August 2006 - April 2008
Savista Corporation through Sapphire Technology July 2005 - December 2005
Intrado October 2001 - July 2005
Click Commerce through Advance Search July 2000 - June 2001
Motorola March 2000 - July 2000
Shure Electronics August 1997 - March 2000
Education
Indiana University Bloomington 1983 — 1985
BA Journalism/Political Sciance, Journalism, Political Science
Intrado August 2011 - Present
Skills
Social Media, Editing, Publishing, Copy Editing, Advertising, Editorial, Magazines, Microsoft Office, Blogging, Marketing Communications, Social Media Marketing, Copywriting, Marketing Strategy, Journalism, Photoshop, Public Relations, Marketing, Online Advertising, Proofreading, Research
Education
Northeastern University 2003 — 2006
Bachelor's degree, Journalism
University of Colorado Boulder 2001 — 2003
n/a, n/a
Intrado July 2015 - Present
InterAct Public Safety September 2011 - July 2015
Motorola Solutions June 2008 - January 2011
Skills
Salesforce.com, Direct Sales, SaaS, Solution Selling, Sales Management, Telecommunications, Account Management, Cloud Computing, Sales, Sales Process
Education
Penn State University 2004 — 2008
BS, Marketing
City and County of Wheat Ridge May 2015 - Present
Knowledge Factor April 2014 - April 2015
Level 3 Communications April 2013 - April 2014
Intrado August 2000 - April 2013
Safeway January 1992 - August 2000
Skills
Management, Project Management, Cross-functional Team..., Telephony, Vendor Management, Telecommunications, Wireless, Program Management, Customer Service, Troubleshooting, Mobile Devices, Team Leadership, Product Management, Customer Experience, Call Centers, VoIP, Business Process, Integration, Teamwork, Organization Skills
Education
Metropolitan State College of Denver 2006 — 2011
Business Management, Management
Intrado October 2012 - Present
Education
Metropolitan State University of Denver 2010 — 2014
Intrado July 2002 - Present
East Ascension Telephone Company August 1986 - October 2000
Skills
Public Safety, Telephony, Telecommunications, Wireless, VoIP, IP, WAN, Call Center, SIP, TCP/IP, Troubleshooting, Technical Support, Network Architecture, SS7, Hardware, Integration, T1, System Deployment, LAN-WAN, Disaster Recovery, VPN, Switches, CDMA, Product Management, Vendor Management, Network Design, Cisco Technologies, Ethernet, MPLS, Cloud Computing, SIP Trunking, Broadband, Routers, Call Centers, Wireless Networking, Managed Services, Unified Communications, Sales Engineering, Networking, Cellular Communications, Security, Mobile Devices, Avaya, Data Center, Servers, Network Administration, Solution Selling, Computer Hardware, RFP, LTE
Education
Louisiana State University 1983 — 1984
CPA Prep Program -, Accounting and Business Law
Northeast Louisiana University 1969 — 1972
BS, Education
Intrado March 2014 - Present
Intrado July 2011 - February 2014
Intrado February 2010 - June 2011
Intrado October 2008 - January 2010
Concepts 2004 - December 2009
Nabisco Biscuit Company 1997 - 2003
Skills
Product Development, Training, CRM, Project Management, Cross-functional Team..., Budgets, Testing, Team Leadership, Troubleshooting, Sales, Customer Service, Planning & Organizing..., Artistic Abilities, Supervisory Skills, Project Planning, Project Coordination, Time Management, Customer Satisfaction, VoIP
Education
Cook College Rutgers University 1989 — 1993
BS, Food Science minor Nutrition
Penn Foster 2006 — 2006
GPA A, Certified Interior Decorator
Intrado February 2013 - Present
Symphony IRI Group September 2011 - February 2013
Tellabs Inc January 2007 - 2011
Motorola Inc May 1996 - January 2007
Shihua International Financial Information Company January 1995 - January 1996
Greatwall Computer Software & System Inc January 1994 - January 1995
Skills
C++, C, Perl, Java, Embedded Systems, Multithreading, Software Development, ClearCase, Software Engineering, OOP, Linux, Object Oriented Design, Integration, Unix, Software Project..., File Systems, Embedded Software
Education
Nanjing University 1991 — 1994
MS, Computer Science
Nanjing University 1987 — 1991
BS, Computer Science
Intrado July 2007 - Present
Motorola January 2005 - July 2007
Lucent Technology January 1999 - November 2004
Skills
Testing, Wireless, Databases, SNMP, Test Automation, SIP, ClearCase, Testing Tools, System Testing, Performance Testing, Integration Testing, Test Planning, Load Testing, Software Quality..., Test Cases, QTP, WinRunner, Unix, Quality Center, Regression Testing
Education
Loyola University Chicago 1996 — 1998
Master, Computer Science
Intrado Software developperPosition1984 - 2012
Skills
Distributed Systems, Eclipse, Embedded Systems, Object Oriented Design, Telephony, C, SQL, Software Development, Telecommunications, SIP, Software Engineering, XML, Agile Methodologies, C#, IP, Integration, Linux, Microsoft SQL Server, Product Management, Scrum, TCP/IP, VoIP, Wireless, C
Education
McGill University
Intrado 2010 - 2015
Intrado 2007 - 2010
Skills
Marketing, Marketing Communications, Product Marketing, Product Management, Telecommunications, Program Management, Management, Strategic Partnerships, Cross-functional Team..., Leadership, Marketing Strategy, E-911
Education
Northwestern University - Kellogg School of Management 2009 — 2009
Women's Senior Leadership Program
University of Arkansas 1974 — 1977
Bachelor's degree, English
Level 3 Communications August 2006 - May 2014
Intrado October 2006 - May 2007
Motorola Solutions July 2005 - October 2006
Regal Entertainment Group May 2003 - July 2005
FORTRUST October 2001 - February 2003
Rhythms NetConnections May 2000 - August 2001
Education
ITT Technical Institute-Thornton 2002 — 2004
Associate’s degree in Network Engineering., Network Engineering.
Oxford Lane Computer Learning Center - Denver, Colorado 2000 — 2000
CCNA Certification, CCNA Certification
Intrado June 2009 - February 2012
Intrado July 2005 - June 2009
Intrado June 1998 - September 2005
Intrado May 1992 - June 1998
Securities Industry Software May 1989 - May 1992
Skills
HP Nonstop, Enscribe, SQL NS, NonStop SQL, Nonstop Guardian, Nonstop OSS, Safeguard, FUP, SCUP, Pathway, Weblogic, SQL Developer, SoapUI, COBOL, SCOBOL, TAL, TACL, C, XML, Telephony, Software Development..., MySQL, Leadership, Enterprise Architecture, Cross-functional Team..., Team Building, Team Leadership, VoIP, Telecommunications, Operations Management, People Development, PeopleSoft, Performance Management, Personal Development, Personnel Management, HP NonStop, Vendor Management, Solaris, SDLC, Software Engineering, Databases, Integration
Education
Metropolitan State College of Denver 1986 — 1990
Bachelor of Science (B.S.), Computer and Management Science
Penske Truck Leasing May 2014 - Present
Wooddell Graphics July 2008 - August 2012
Egavas Design July 2007 - June 2008
Spyros Modern Music and Recording Centre April 2002 - May 2007
Intrado June 2000 - July 2001
Guitar Center January 2000 - June 2000
Fred's Music Shop May 1994 - August 1999
Skills
Java, Spring MVC, MyBatis, HTML 5, CSS3, C++, PHP, JavaScript, Business Objects, QlikView Development, XHTML, Spring Framework, Oracle, QlikView, MySQL, Visual Basic, WebSphere, Python, SQL, Business Intelligence, SQL PL, Microsoft SQL Server, Apache, osCommerce, Illustrator, Photoshop, Web Development, Microsoft Word, Microsoft Excel, Management, Sales Management, Sales, Access, Windows 7, Windows Vista, Windows XP Pro, Microsoft Windows 98, Windows 95, Windows 3.1, Windows NT, Windows Server, Mac OS X, Dreamweaver, Business Intelligence..., CMS, Web Applications, jQuery, HTML, AJAX, JSP
Education
Kutztown University of Pennsylvania 2010 — 2014
Bachelor of Science (B.S.), Computer Science, Honors
Reading Area Community College 2002 — 2008
Associate of Arts and Sciences (AAS), Website Development
Intrado April 2007 - Present
Miami Information Systems February 1990 - September 2001
Miami Imformations Systems January 1988 - September 2001
Skills
Telecommunications, VoIP, Wireless, Vendor Management, SIP, Product Management, Telephony, IP, Cross-functional Team..., SS7, Project Management, Program Management, Hardware, Troubleshooting, Call Center, CDMA, Broadband, Team Leadership, TCP/IP, Requirements Analysis, MPLS, Project Planning, Business Development, Cisco Technologies, Management, Switches, Integration, WAN, SIP Trunking, Team Management, Network Design, System Deployment, LAN-WAN, Network Architecture, T1, Mobile Devices, Ethernet, Routers, Data Center, Network Engineering, Avaya, Sales Engineering, Networking, Computer Network..., Cloud Computing, ISDN, Call Centers
Education
Miami Dade College 1981 — 1984
Intrado August 2014 - Present
AllStaff Technical Solutions March 2010 - July 2014
US Army Corps of Engineers March 2010 - July 2014
McAfee June 2001 - March 2005
Skills
Microsoft Exchange, Troubleshooting, System Administration, Servers, Hardware, SAN
Education
University of Mississippi 1995 — 1997
Bachelor's Degree, Science
Hinds Community College 1993 — 1994
Science
Holmes Community College 1992 — 1994
Science