JPMorgan Chase / Washington Mutual
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JPMorgan Chase / Washington Mutual Employees
Expedia CruiseShipCenters May 2015 - Present
Kabam March 2014 - June 2015
StubHub April 2010 - March 2014
PayPal / eBay Inc. August 2009 - March 2010
JPMorgan Chase / Washington Mutual June 2006 - January 2009
Pacific Gas & Electric Co. July 2002 - June 2006
Providian Financial November 1997 - January 2002
SSFM International, Inc. June 1996 - September 1997
Skills
Customer Communication, Marketing Strategy, Direct Marketing, Cross-functional Team..., Strategy, Market Research, Multi-channel Marketing, Customer Acquisition, Marketing, Strategic Planning, Analytics, Segmentation, Forecasting, E-commerce, Email Marketing, Management, Web Analytics, Product Management, Digital Marketing, Product Marketing, SEM, Online Marketing, CRM, Competitive Analysis, Customer Retention, Market Analysis, Relationship Marketing, Leadership, Product Development
Education
University of San Francisco 2000 — 2003
MBA, Marketing
University of Southern California 1992 — 1996
BS, Civil/Structural Engineering
OpExNow client: Prospect Mortgage June 2015 - Present
OpExNow - client: Bank of America August 2011 - Present
Missing Link Consulting February 2009 - Present
Formula Corp October 2009 - June 2011
JPMorgan Chase May 2007 - January 2009
JPMorgan Chase / Washington Mutual August 2005 - May 2007
Washington Mutual February 2004 - August 2005
Washington Mutual August 2000 - February 2004
Washington Mutual June 1998 - August 2000
US Bank January 1994 - April 1998
Skills
Change Management, Project Portfolio..., Strategic Planning, Program Management, Business Analysis, Process Improvement, Project Management, PMO, Vendor Management, Business Process..., PMP, Leadership, Banking, Operational Excellence, Business Development, Team Leadership, Risk Management, Process Development, Mortgage Servicing, Loss Mitigation, Mergers, Divestitures, Business Process..., Integration, Financial Management, Portfolio Management, Risk Analytics, SDLC, Process Engineering, Supply Chain Management, Resource Management, Cross-functional Team..., Public Speaking, Governance, Team Building, Business Strategy, Management Consulting, Mergers & Acquisitions, Strategy, Project Planning, Management, Enterprise Software, Product Management, SharePoint, MS Project, Executive Management, Managerial Finance, Business Process, IT Strategy, Outsourcing
Education
Green River Community College 2009 — 2010
Small Business Development
Securities Training Corporation 2008 — 2008
Series 7 License
Project Management Institute 2003 — 2004
Project Managment Professional, Project Management Professional (PMP)
Council of Supply Chain Management Professionals 1995 — 1998
Supply Chain Management Certification
Quality Alert Institute 1995 — 1996
Certification, Total Quality Management (TQM)
Cadence Corporation 1992 — 1992
Certified, Project Management
King County Emergency Services 1991 — 1991
Certification, Emergency Medical Technician
American Institute of Banking 1989 — 1990
Graduate, Principles of Banking
Shoreline Community College 1985 — 1989
Bachelor of Arts (BA), Business Administration
United States Marine Corps Engineering School 1987 — 1988
Graduate, combat engineering, logistics, supply delivery
Century 21 March 2011 - Present
JPMorgan Chase March 1994 - November 2009
Washington Mutual March 1994 - November 2009
JPMorgan Chase / Washington Mutual March 1994 - November 2009
United Airlines/United Express 1985 - 1990
Skills
Cash Management, Banking, Process Improvement, Mortgage Lending, Risk Management, FHA, Credit, Access, Microsoft Excel
Education
San Joaquin Delta College 1981 — 1983
AA, General Education
Franklin High School 1977 — 1980
U.S. Auto Credit / Scott McRae Group March 2014 - Present
Wells Fargo Home Mortgage July 2012 - September 2013
JPMorgan Chase November 2010 - June 2012
JPMorgan Chase / Washington Mutual April 2007 - November 2010
Skills
Mortgage Lending, Credit, Loans, Mortgage Banking, Refinance, FHA, Underwriting, Residential Mortgages, Credit Analysis, Mortgage Underwriting, VA loans, Consumer Lending, Banking, FHA financing, Credit Risk, Loss Mitigation, Mortgage Servicing, Quality Auditing, Fannie Mae, Loan Modifications, Recruiting, Training, Loan Origination, Team Leadership, LPS Desktop, AS400 system, LIS, MSP, Financial Analysis, Loan Servicing, Finance, Financial Risk, Insurance, Commercial Lending, Analysis, Retail Banking, Default, Home Equity Loans, Financial Services, Cross Selling, Lines Of Credit, Credit Cards, Real Estate, Home Equity Lines of..., Auditing, Relationship Management, Financial Structuring, Rates, Access, Fraud
Education
Florida State College at Jacksonville 2012 — 2016
Bachelor of Business Administration (B.B.A.), Business Administration and Management, General
Mandarin High School 1996 — 2000
Diploma
First American Financial Corporation June 2015 - Present
First American Financial Corporation August 2009 - May 2015
JPMorgan Chase / Washington Mutual July 2002 - February 2009
GE Capital February 1987 - February 2002
Skills
Risk Management, Mortgage Lending, Banking, Corporate Governance, Due Diligence, Financial Services, Auditing, Insurance, Process Improvement, Leadership, Change Management, Training, Risk Assessment, Executive Management, Management, Mergers & Acquisitions, Team Leadership, Finance, Project Management, Loans, Financial Analysis, Mortgage Banking, Credit, Marketing, Financial Risk, Asset Management, Enterprise Risk..., Underwriting, Investments, Vendor Management, Loan Origination, Portfolio Management, AML, Real Estate, Internal Audit, Capital Markets, FHA, Commercial Lending, Securities, Loss Mitigation, Residential Mortgages
Education
University of California, Los Angeles
Bachelor of Arts
Premera Blue Cross 2013 - 2013
Avanade 2012 - 2013
Intermec Technologies 2009 - 2012
JPMorgan Chase / Washington Mutual 2008 - 2009
Amazon.com 2006 - 2008
IBM 2004 - 2006
IBM 2001 - 2004
IBM 1999 - 2001
IBM 1996 - 1999
Skills
HRIS, Talent Management, Deferred Compensation, Workforce Planning, Succession Planning, Performance Management, Employee Relations, Talent Acquisition, Employee Engagement, Human Resources, Organizational Design, Personnel Management, HR Policies, Global Compensation, Recruiting, Onboarding, Leadership, Organizational..., PeopleSoft, Compensation Structures, Compensation Strategies, Compensation & Benefits..., Job Design, Process Improvement, Compensation & Benefit, Program Management, Compensation, Compensation
Education
Hanover College
Bachelor of Arts (B.A.), Psychology
Purdue University
M.S., Human Resource Management, Krannert School of Business
Resourcing Edge August 2014 - Present
Corinthian Online Services March 2012 - August 2014
Information Innovators Inc. (Triple-i) October 2011 - February 2012
Rackspace February 2010 - September 2011
Rackspace August 2009 - October 2009
JPMorgan Chase / Washington Mutual December 2007 - July 2009
Washington Mutual October 2006 - December 2007
Washington Mutual June 2005 - October 2006
JPMorgan Chase (Chase Card Services) November 2000 - June 2005
Skills
Full-cycle Recruiting, Applicant Tracking..., Internet Recruiting, Technical Recruiting, Recruiting Metrics &..., Recruiting, Sourcing, Analytics, Human Resources, Taleo, Onboarding, Talent Acquisition, Interviews, Resume Writing, Employer Branding, HRIS, Screening Resumes
Education
University of the Incarnate Word 2003 — 2006
Master of Arts (M.A.), Administration
The University of Texas at Austin 1997 — 2000
Bachelor of Arts (B.A.), Government
Wounded Warrior Project May 2015 - Present
Capital Staffing Solutions, Inc. January 2015 - April 2015
JPMorgan Chase / Washington Mutual November 2007 - September 2014
Option One Mortgage Corp (subsidiary of H&R Block) June 2006 - November 2007
Citi January 2004 - May 2006
Fairbanks Capital Corp (re-named to Select Portfolio Servicing in 2005) January 2002 - January 2004
Bank of America October 2000 - December 2001
Bombardier Capital August 1999 - September 2000
Citi / AT&T Universal Card Services August 1990 - August 1999
Skills
Financial Analysis, Treasury, Banking, Budget Forecasts, General Ledger, Treasury Management, Team Leadership, Asset-backed..., Treasury Cash Management, Treasury Warehouse..., Investor Reporting, Finance, Financial Services, Forecasting, Mortgage Lending, Analysis, Management, Process Improvement
Education
University of West Florida 1983 — 1984
Bachelor of Science (BS), Marketing
Pensacola Junior College 1981 — 1982
AA, Business
Premera Blue Cross April 2012 - Present
Independent Consultancy 2010 - 2012
JPMorgan Chase & Washington Mutual 2007 - 2010
Washington Mutual 2006 - 2007
Capital One 1999 - 2005
Skills
Process Improvement, Business Analysis, Strategy, Change Management, Financial Services
Education
University of Detroit Mercy 1990 — 1994
BS, Mathematics
Wells Fargo Bank June 2009 - Present
Washington Mutual Card Services March 2007 - March 2011
JPMorgan Chase / Washington Mutual 2007 - 2009
Chevron October 2004 - March 2007
Skills
Fraud, Banking, Fraud Prevention, Access, Outlook, Word, Fraud Investigations, Risk Mitigation, Payments, Credit Cards, Risk, Risk Management, Analysis, Call Centers, Financial Risk, Customer Service, Credit
Education
Stanford University 2003 — 2004
certification, Project Management
Osmania University 1986 — 1990
B.S., Physics, Chemistry
Amazon June 2012 - Present
Microsoft Corporation November 2009 - June 2012
Microsoft October 2005 - November 2009
JPMorgan Chase / Washington Mutual 1999 - 2004
Skills
Cloud Computing, SaaS, Partner Management, Enterprise Software, Product Management, Program Management, Vendor Management, Cross-functional Team..., SharePoint, Business Intelligence, Go-to-market Strategy, Strategic Partnerships, Agile Methodologies, Software Project..., Distributed Systems, CRM, Analytics, Product Planning, Agile Project Management, Management, Outsourcing
Education
Arizona State University
Bachelor, Business & Communication
Red Circle - A Native American Cultural Group January 2008 - Present
JP Morgan Chase Bank May 2004 - November 2009
Washington Mutual 2004 - 2009
WaMu 1998 - 2009
JPMorgan Chase / Washington Mutual 1998 - 2009
Skills
Microsoft Excel, Risk Management, Customer Service, Loans, Team Building, Microsoft Office, Microsoft Word, PowerPoint, Budgets, Training, Data Analysis, Strategic Planning, Management, Analysis, Outlook, Operations Management, Policy, Business Strategy, Strategy, Research, Project Planning, Time Management, Banking, Employee Relations, Recruiting, Business Analysis, Accounting, Performance Management, Teamwork, Process Improvement, Access, Nonprofits, Event Planning, Financial Analysis, Negotiation, Coaching, Data Entry, Project Management, Customer Satisfaction, Leadership Development, Fundraising, Forecasting, Change Management, Leadership, Team Leadership, Credit
Education
Chabot College 1981 — 1983
JPMorgan Chase March 2001 - November 2009
JPMorgan Chase / Washington Mutual 2002 - 2009
Education
San Joaquin Delta College
Business Administration
USAA June 2010 - Present
JPMorgan Chase / Washington Mutual January 2009 - December 2009
JPMorgan Chase / Washington Mutual September 2004 - December 2008
JPMorgan Chase / Washington Mutual June 2001 - March 2002
JPMorgan Chase / Washington Mutual May 2000 - May 2001
JPMorgan Chase / Washington Mutual August 1995 - April 2000
Education
1
Pensacola Junior College
Associate of Arts, and Sciences; Computer Science