MCI / Verizon Business
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MCI / Verizon Business Employees
Apple January 2013 - Present
eLoyalty, LLC - A TeleTech company January 2007 - January 2013
MCI / Verizon Business 2005 - 2007
Capital One Financial Services 2000 - 2005
Frederick County Public Schools 1998 - 2000
Skills
Customer Experience, Process Improvement, ITIL, IT Management, Change Management, Telephony, Contact Centers, Program Management, Cisco Technologies, Vendor Management, Project Management, Integration, Capacity Planning, Call Center, Call Centers, Cloud Computing
Education
University of Phoenix
Bachelor of Science, Information Technology
BCP Solutions Inc. April 2007 - Present
Uncle George Spice August 2005 - Present
MCI / Verizon Business 2005 - 2006
TravelNet Technologies / Datavalet 2003 - 2006
Skills
Solution Selling, Telecommunications, Call Centers, Sales, Lead Generation, Managed Services, Direct Sales, Telephony, VoIP, Wireless, IP, MPLS, Unified Communications, Channel, Channel Partners, Professional Services, Mobile Devices, Go-to-market Strategy, Ethernet, SaaS, Customer Experience, Strategic Partnerships, Sales Process, Cloud Computing, Customer Retention, Avaya, IaaS, Bell Total Connect, IP VPN, Hosted PBX, Cisco Technologies, Dedicated Internet, Team Building, Team Leadership, Datacenter..., Managed Hosting
Education
Concordia University 2002 — 2004
Business Dev.
International Academy of Design 2000 — 2001
AEC, Marketing & Design
Vanier College 1998 — 2000
DEC, Communications
Pitney Bowes February 2012 - Present
Independent Consultant September 2008 - February 2012
Broadnet September 2007 - September 2008
MCI / Verizon Business December 2002 - March 2006
Skills
Program Management, Organizational..., Sales, Training, New Business Development, Project Management, Coaching, Account Management, Marketing, Strategic Planning, Applicant Tracking..., Microsoft Office, Talent Management, Talent Acquisition, Business Development, recruiting, Recruiting, Strategy, Employee Engagement, Leadership Development, Sourcing, Customer Satisfaction, Process Improvement, Human Resources, Telecommunications, Performance Management, Leadership, Employee Relations
Education
Mercy College
MS, Organizational Leadership
State University of New York at New Paltz
BA, Communication
Home Care Assistance St. Louis July 2006 - Present
Home Care Assistance St. Louis 2006 - Present
MCI April 1982 - March 2006
MCI & Verizon Business 1982 - 2006
MCI Telecommunications 1982 - 2006
Verizon Business 1982 - 2006
MCI WorldCom 1982 - 2006
MCI Communications Corporation 1982 - 2006
Skills
Leadership, Entrepreneurship, Strategy, Management, Executive Management, Strategic Planning, Healthcare, Business Development, Marketing, Team Building, New Business Development, Contract Negotiation, Organizational..., Analysis, Mergers & Acquisitions, Forecasting, Change Management, Leadership Development, Process Improvement, Budgets, Start-ups, Customer Service, Training, Negotiation, Finance, Coaching, Marketing Strategy, Program Management, Product Marketing, Business Planning, Sales Management, Account Management, Business Strategy, Sales, Selling, Management Consulting, CRM, Telecommunications, Strategic Partnerships, Operations Management, Networking, Customer Satisfaction, Team Leadership, Time Management, Consulting, Recruiting, Sales Operations, Cross-functional Team..., Budget, Home Care
Education
University of Missouri-Columbia
Chamois 1970 — 1980
Linn 1970 — 1980
VXi Corporation April 2014 - Present
Salt Lake Chamber June 2012 - Present
ChamberWest May 2012 - Present
XO Communications October 2013 - May 2014
Integra Telecom March 2012 - September 2013
MCI / Verizon Business 2006 - 2009
MCI / Verizon Business 2004 - 2006
MCI / Verizon Business / WorldCom May 2000 - May 2004
PaineWebber, Inc 1998 - 2000
Skills
Customer Relations, Consultative Selling, Strategic Planning, Account Penetration, Escalation, Solution Selling, Account Management, Sales Management, Managed Services, Unified Communications, Contract Negotiations, MPLS, Professional Services, Customer Retention, Telecommunications, Ethernet, IP, New Business Development, WAN, Key Account Management, SIP, Data Center, Channel Management, Hosted Services, Team Leadership, Contract Negotiation, Sales Presentations, Customer Satisfaction, Direct Sales, CRM, Sales Operations, Sales, Team Building, Management, Strategy, Leadership, Security, Salesforce.com, Training, Sales Process, Telephony, SIP Trunking, Networking, IP Transit, Selling, Customer Service, SaaS, Strategic Partnerships, Business Alliances, Enterprise Software
Education
Texas Tech University - Rawls College of Business 1995 — 1998
BBA, Finance/Business Managment
Verizon July 1996 - Present
MCI / Verizon Business 1996 - 2008
OneComm / Nextel January 1995 - July 1996
Martin Marietta / Lockheed Martin 1981 - 1995
Skills
CCNA, CCNP, Network Design, IP, Network Engineering, WAN, Network Architecture, TCP/IP, Telecommunications, Juniper, Routers, Switches, Data Center, Routing, System Architecture, Firewalls, BGP, VPN, Cisco IOS, OSPF, Wireless, Configuration Management, Unix, Shell Scripting, Network Administration, Cisco, Solaris, Perl, LAN/WAN, Spirent Test Center
Education
Penn State University 1979 — 1981
Bachelor of Science, Electrical Engineering
New Brighton H.S. 1974 — 1976
Verizon Enterprise Solutions 2011 - 2015
Integra Telecom 2010 - 2011
Verizon Business 2008 - 2010
Verizon Business 2005 - 2008
MCI / Verizon Business 1994 - 2005
Skills
Managed Services, Telecommunications, Enterprise Software, VoIP, Business Strategy, Unified Communications, Solution Selling, Cloud Computing, Data Center, Account Management, Team Building, Management, Sales Management, Business Analysis, Strategic Planning, Sales, Wireless, Business Development, Process Improvement, Project Management
Education
University of Phoenix
Bachelor’s Degree, Business Administration and Management, General
University of Utah
Organizational Communications
Microsoft May 2014 - Present
Level 3 Communications February 2013 - May 2014
Verizon Enterprise Solutions November 2010 - February 2013
Verizon April 2009 - November 2010
MCI / Verizon Business August 2001 - April 2009
Rhythms NetConnections April 1999 - July 2001
Skills
MPLS, BGP, Ethernet, Juniper, DSL, Cisco Routers, Marketing Strategy, Product Management, Product Development, Marketing Communications, Product Marketing, Managed Services, Network Design, T1, Disaster Recovery
Education
Indiana Wesleyan University 2007 — 2009
Business Information Systems, Information Technology
Huddle January 2015 - Present
iContracts, Inc. February 2013 - January 2015
Qwest Communications 2007 - 2013
WilTel Communications 2004 - 2006
MCI 1998 - 2004
MCI / Verizon Business 1998 - 2004
Skills
B2B, Call Centers, Cloud Computing, Co-location, Customer Service, Data Center, Direct Sales, Ethernet, IP, MPLS, Managed Services, Management, Network Security, SIP, SIP Trunking, SaaS, Sales, Sales Operations, Sales Process, Salesforce.com, Selling, Solution Selling, T1, Telecommunications, Telephony, Unified Communications, VoIP, Wireless, Account Management
Education
Immaculata University 1999 — 2001
BS, Business management/Organizational Dynamics
Immaculata University
Bachelor of Applied Science (BASc), Business, Management, Marketing, and Related Support Services
T-Mobile October 2006 - Present
MCI / Verizon Business October 2003 - July 2006
MCI October 2003 - January 2005
Sprint E-Solutions April 2002 - May 2003
Verizon 2002 - 2003
Genuity March 2000 - April 2002
US West / Qwest June 1994 - May 2000
Education
Arapahoe Community College 2011 — 2012
Cisco Networking, CCNA
Colorado State University 2005 — 2006
Certificate, Project Management Professional
Bell Core Training 1995 — 1996
Telecom Engineer, Cisco and Telecom Technology
St Mary's Winona Minnesota 1987 — 1991
Master in Science, Telecommunications
Metropolitan State University 1982 — 1985
BA, Business & Information Systems
Alpheus Communications January 2014 - Present
tw telecom, inc. June 2010 - September 2013
Total Telecom Distributors, Inc January 2007 - June 2010
Information Technology Services Inc. March 2006 - January 2007
MCI & Verizon Business 1985 - 2006
Verizon Business 1981 - 2006
Equant Network Services 1999 - 2001
Equant 1999 - 2001
MCI Telecommunications 1985 - 1999
Verizon Business/MCI/Worldcom 1981 - 1999
Skills
Sales Management, Wireless, Selling, Direct Sales, Contract Negotiation, Cloud Computing, Cisco Technologies, Network Administration, Managed Services, Co-location, MPLS, IP, Account Management, Telephony, Routers, Switches, Network Design, VoIP, Telecommunications
Education
Community College of the US Air Force 1974 — 1979
Electronincs Engineering Technology, Avionics Systems Technology
US Air Force School of Applied Aerospace Science 1974 — 1976
Avionics Systems Technology
Society for Human Resource Management January 2014 - Present
Society for Human Resource Management June 2011 - December 2013
Society for Human Resource Management December 2007 - May 2011
MCI / Verizon Business January 1999 - March 2006
Skills
SQL, SharePoint, Business Analysis, Visio, Requirements Analysis, Vendor Management, Software Documentation, Access, SDLC, Program Management, Process Improvement, Analysis, System Administration, Requirements Gathering, MS Project, Integration, Databases, Project Management, ITIL, Team Leadership, Data Analysis, Change Management, Leadership, Business Process..., Software Project...
Education
Strayer University (DC) 2005 — 2007
Master of Science (MS), Information Systems
Liberty University 1994 — 1998
Bachelor's degree, Business, Management Info Systems
Moi High School, Kabarak 1990 — 1993
Time Warner Cable September 2004 - Present
BTI 2001 - 2003
MCI / Verizon Business 1982 - 2001
Skills
Telecommunications, VoIP, Budget, Customer Service, Salesforce.com, Process Improvement, Customer Satisfaction, Team Leadership, Project Management, Team Building, Account Management, Strategic Planning, Contract Negotiation, Troubleshooting, Performance Management
Education
Averett University 1990 — 1994
BBA, Business Administration
Extreme Networks July 2015 - Present
Extreme Networks September 2013 - July 2015
Extreme Networks January 2008 - September 2013
Verizon Business 2006 - 2008
MCI / Verizon Business 2006 - 2008
AT&T 2006 - 2007
SBC 2002 - 2006
SBC Datacomm 2000 - 2002
Epson 1998 - 2000
Canon Computer Systems 1997 - 1998
Skills
VoIP, Data Center, Cloud Computing, Channel Management, Direct Sales, Telecommunications, MPLS, Unified Communications, Sales Management, Channel Partners, Professional Services, Solution Selling, Wireless, IP, Business Intelligence, Managed Services, Ethernet, Network Architecture, Telephony, SaaS, Account Management, Networking, Sales, Sales Process, SIP, Go-to-market Strategy, Selling, Pre-sales, Strategic Partnerships
Education
Oklahoma State University 1989 — 1992
Microbiology, Biology
University of Tulsa 1985 — 1987
Science
Verizon Business July 2010 - Present
Verizonbusiness July 2004 - June 2010
MCI / Verizon Business May 2000 - May 2004
ATX/Core Comm January 1999 - May 2000
Skills
ITILv3 Foundation..., VoIP, MPLS, Managed Services, Project Management, Ethernet, Telecommunications, Customer Service
Education
Penn State University 1994 — 1998
Verizon Business Mister Self Actualized !!Currently RetiredApril 2011 - Present
MCI / Verizon Business 1993 - Present
Verizon Business Premier Accounts 1993 - Present
Verizon Business / MCI 1993 - Present
ROLM — an IBM company, Atlanta, GA 1978 - 1990
Skills
Sales Engineering, Cloud Computing, Solution Selling, Managed Services, Unified Communications, Co-location, Professional Services, Telephony, MPLS, Data Center, VoIP, Enterprise Software, Sales, CRM, Video Conferencing, IP, Ethernet, WAN
Education
Iowa State University 1966 — 1969
Bachelor’s Degree, Electrical and Electronics Engineering
Iowa State University
Design Laboratory Inc. (Microsoft) August 2010 - Present
World Wide Technology (Veterans Administration) July 2009 - August 2010
MCI / Verizon Business October 2003 - April 2009
Algedi Consulting June 2001 - September 2003
Lucent Technologies August 2000 - May 2001
Lucent Technologies August 1998 - July 2000
Lucent Technologies August 1996 - July 1998
AT&T Bell Laboratories May 1980 - July 1996
Education
Stevens Institute of Technology 1997 — 1998
Master's Certification, Project Mgmt
Monmouth College, Rutgers Univ, Boston Univ 1981 — 1985
Bachelor Level Courses, Computer Science
University of Hartford 1978 — 1980
Associate, Electrical Engineering
ITIL
ITIL V3 Foundation, IT Service Mgmt
Scrum Alliance
ScrumMaster Certification, Scrum
RyoGroup 2011 - Present
RyosSports (RyoGroup) 2010 - Present
MCI / Verizon Business July 1999 - July 2010
Skills
Leadership, Project Management, Program Management, Vendor Management, Telecommunications, VoIP, IT Management, Networking, MPLS, Network Design, Ethernet
Education
University Of Dallas 1990 — 1992
MBA, Engineering Management & Operations Research
SIUE
BSEE, Electrical Engineering, Telecommunications
Verizon Enterprise Solutions December 2014 - Present
Verizon Enterprise Solutions Group November 2011 - Present
Verizon Business October 2005 - September 2011
MCI / Verizon Business January 2004 - September 2005
MCI Corporation April 2000 - December 2003
Citi October 1999 - February 2000
Citi January 1999 - September 1999
Citi July 1998 - December 1998
Citi March 1997 - June 1998
Skills
Microsoft Office, SIP Trunking, MPLS VPN, Data Center, Sales Presentations, Enterprise Networking
Education
Babson College - Franklin W. Olin Graduate School of Business 2001 — 2004
Master of Business Administration (M.B.A.), Finance, General
Georgia Institute of Technology 1991 — 1996
Bachelor of Science (BS), Electrical and Electronics Engineering