NCO Company
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NCO Employees
Employee
Years
Job
Industry
Diana Delgadillo Diana Delgadillo's NCO Experience July 2006 - June 2010
Job Administrative Assistant at CPES
Industry Mental Health Care
Experience
CPES June 2010 - Present
NCO July 2006 - June 2010
Skills
Data Entry, Outlook, Microsoft Word, Microsoft Office, Microsoft Excel, Customer Service, Time Management, Training, Teamwork, Event Planning, Customer Satisfaction, Social Networking
Education
Arizona State University 2012 — 2015
Master's degree, Social Work, Senior
Northern Arizona University 2008 — 2011
Bachelor, Business Administration, Global Communications
CPES June 2010 - Present
NCO July 2006 - June 2010
Skills
Data Entry, Outlook, Microsoft Word, Microsoft Office, Microsoft Excel, Customer Service, Time Management, Training, Teamwork, Event Planning, Customer Satisfaction, Social Networking
Education
Arizona State University 2012 — 2015
Master's degree, Social Work, Senior
Northern Arizona University 2008 — 2011
Bachelor, Business Administration, Global Communications
Felicia Reed, MBA's NCO Experience November 2004 - March 2009
Job Experienced Professional Actively Seeking a New Experience
Industry Telecommunications
Experience
Life Line Screening July 2015 - Present
World Financial Group (WFG) August 2014 - Present
RD24 Group February 2015 - March 2015
Comcast April 2010 - February 2015
NCO November 2004 - March 2009
Skills
Telecommunications, VoIP, Call Center, Cisco Technologies, Team Leadership, Microsoft Office, Sales, Servers, Project Management, Visio, Microsoft Excel, Managed Services, WAN, Data Center, Account Management, Call Centers, Customer Service, Coaching, Spiritual Teacher, Financial Reporting, Group Financial..., Board of Directors, Grant Writing, Volunteering, Social Media Marketing, Event Planning, Conference Coordination, Customer Satisfaction, Troubleshooting, Networking, Software Documentation, Team Building, System Administration, Management, Leadership, Training, Leadership Development, PowerPoint, Microsoft Word, Nonprofits, Social Networking, Community Outreach
Education
University of Phoenix 2005 — 2007
Master of Business Administration (M.B.A.), Business Administration and Management, General
University of Phoenix 2005 — 2007
Masters of Business Administration, Business Administration and Management, General
Northern Illinois University 1997 — 2003
Bachelor of Science, Community Health and Preventive Medicine
Northern Illinois University
Bachelor of Science, Community Health
Kishwaukee College 2000 — 2000
Associate of Science, Business
Life Line Screening July 2015 - Present
World Financial Group (WFG) August 2014 - Present
RD24 Group February 2015 - March 2015
Comcast April 2010 - February 2015
NCO November 2004 - March 2009
Skills
Telecommunications, VoIP, Call Center, Cisco Technologies, Team Leadership, Microsoft Office, Sales, Servers, Project Management, Visio, Microsoft Excel, Managed Services, WAN, Data Center, Account Management, Call Centers, Customer Service, Coaching, Spiritual Teacher, Financial Reporting, Group Financial..., Board of Directors, Grant Writing, Volunteering, Social Media Marketing, Event Planning, Conference Coordination, Customer Satisfaction, Troubleshooting, Networking, Software Documentation, Team Building, System Administration, Management, Leadership, Training, Leadership Development, PowerPoint, Microsoft Word, Nonprofits, Social Networking, Community Outreach
Education
University of Phoenix 2005 — 2007
Master of Business Administration (M.B.A.), Business Administration and Management, General
University of Phoenix 2005 — 2007
Masters of Business Administration, Business Administration and Management, General
Northern Illinois University 1997 — 2003
Bachelor of Science, Community Health and Preventive Medicine
Northern Illinois University
Bachelor of Science, Community Health
Kishwaukee College 2000 — 2000
Associate of Science, Business
Hazel Rose Hazel Rose's NCO Experience July 2006 - July 2014
Job at
Industry Health, Wellness and Fitness
Experience
Palomar Health August 2014 - Present
NCO July 2006 - July 2014
Skills
Invoicing, Accounts Receivable, Medical Billing, Data Entry, Call Centers, Medical Coding, HIPAA, 10 Key, Customer Service, ICD-9, Outlook, Process Improvement
Education
Moorpark College 1989 — 1991
General Liberal Studies
U.S. Grant 1970 — 1973
Palomar Health August 2014 - Present
NCO July 2006 - July 2014
Skills
Invoicing, Accounts Receivable, Medical Billing, Data Entry, Call Centers, Medical Coding, HIPAA, 10 Key, Customer Service, ICD-9, Outlook, Process Improvement
Education
Moorpark College 1989 — 1991
General Liberal Studies
U.S. Grant 1970 — 1973
Mrs. Genie Watson Mrs. Genie Watson's NCO Experience January 2004 - January 2005
Job Crew Scheduler Supervisor at Atlantic Southeast Airlines
Industry Airlines/Aviation
Experience
ExpressJet Airlines September 2014 - Present
ExpressJet Airlines November 2011 - September 2014
ExpressJet Airline May 2006 - November 2011
A & G Trucking, Inc August 2005 - June 2011
NCO January 2004 - January 2005
Citi Group January 2000 - January 2004
Skills
Airlines, Aviation, Flights, Flight Planning, Commercial Aviation, Flight Safety, Aircraft, Charter, Customer Service, Call Center, Aerospace, Employee Relations, Microsoft Office, PowerPoint, Human Resources, Outlook, Skip Tracing, Accounts Receivable, Management, Recruiting, Access, Call Centers, Payroll, Quality Control, Quantitative Research, Market Research
Education
Columbia Southern University 2012 — 2014
Master of Business Administration (MBA), General Studies, current
University of Phoenix 2009 — 2011
Bachelors of Science, Business Management
ExpressJet Airlines September 2014 - Present
ExpressJet Airlines November 2011 - September 2014
ExpressJet Airline May 2006 - November 2011
A & G Trucking, Inc August 2005 - June 2011
NCO January 2004 - January 2005
Citi Group January 2000 - January 2004
Skills
Airlines, Aviation, Flights, Flight Planning, Commercial Aviation, Flight Safety, Aircraft, Charter, Customer Service, Call Center, Aerospace, Employee Relations, Microsoft Office, PowerPoint, Human Resources, Outlook, Skip Tracing, Accounts Receivable, Management, Recruiting, Access, Call Centers, Payroll, Quality Control, Quantitative Research, Market Research
Education
Columbia Southern University 2012 — 2014
Master of Business Administration (MBA), General Studies, current
University of Phoenix 2009 — 2011
Bachelors of Science, Business Management
Brooke Arent Brooke Arent's NCO Experience 2004 - 2010
Job Project Management
Industry Telecommunications
Experience
Ameritraining, Inc. May 2015 - Present
Sarnova March 2015 - May 2015
American Lung Association of the Northeast 2014 - 2015
Dish Network 2010 - 2012
NCO 2004 - 2010
NCO Group 2004 - 2005
Skills
Customer Service, Microsoft Word, Microsoft Excel, Access, Accounting, Adjustments, Training, Call Center, Leadership, Third Party Collections, Coaching, Employee Relations, Recruiting, Customer Satisfaction, Performance Management, Time Management, Team Building, Management, Team Leadership, Sales, Onboarding, Call Centers, Process Improvement, CRM, Customer Retention, Quality Assurance, Customer Experience, Human Resources, Operations Management, Microsoft Office, Vendor Management, Strategic Planning, Public Speaking, Leadership Development, Account Management, Interviews, Project Management, Program Management, Employee Training, Talent Management, Executive Management
Education
Columbus State Community College 2013 — 2015
AS
Columbus State Community College 2009 — 2011
Corporate Psychology
Ameritraining, Inc. May 2015 - Present
Sarnova March 2015 - May 2015
American Lung Association of the Northeast 2014 - 2015
Dish Network 2010 - 2012
NCO 2004 - 2010
NCO Group 2004 - 2005
Skills
Customer Service, Microsoft Word, Microsoft Excel, Access, Accounting, Adjustments, Training, Call Center, Leadership, Third Party Collections, Coaching, Employee Relations, Recruiting, Customer Satisfaction, Performance Management, Time Management, Team Building, Management, Team Leadership, Sales, Onboarding, Call Centers, Process Improvement, CRM, Customer Retention, Quality Assurance, Customer Experience, Human Resources, Operations Management, Microsoft Office, Vendor Management, Strategic Planning, Public Speaking, Leadership Development, Account Management, Interviews, Project Management, Program Management, Employee Training, Talent Management, Executive Management
Education
Columbus State Community College 2013 — 2015
AS
Columbus State Community College 2009 — 2011
Corporate Psychology
Katie Ann Demers Katie Ann Demers's NCO Experience October 2007 - May 2008
Job Receptionist at The Remi Group
Industry Facilities Services
Experience
The Remi Group May 2014 - Present
Harris Teeter 2010 - 2014
Becket & Lee LLP May 2008 - February 2009
NCO October 2007 - May 2008
Skills
Microsoft Office, Microsoft Excel, Microsoft Word, Microsoft Publisher, PowerPoint, Lexus, QuickBooks, Paralegals, Organizational..., Strategic Communications, Strategic Planning, Medisoft, Medical Terminology, Clerical Skills, Clerical Work, Bankruptcy, Customer Service
Education
Ashford University 2013 — 2017
Associate's degree, Behavioral Sciences
Abington Senior High School 2003 — 2007
GED, General Education
The Remi Group May 2014 - Present
Harris Teeter 2010 - 2014
Becket & Lee LLP May 2008 - February 2009
NCO October 2007 - May 2008
Skills
Microsoft Office, Microsoft Excel, Microsoft Word, Microsoft Publisher, PowerPoint, Lexus, QuickBooks, Paralegals, Organizational..., Strategic Communications, Strategic Planning, Medisoft, Medical Terminology, Clerical Skills, Clerical Work, Bankruptcy, Customer Service
Education
Ashford University 2013 — 2017
Associate's degree, Behavioral Sciences
Abington Senior High School 2003 — 2007
GED, General Education
Elizabeth Pirrello's NCO Experience 2010 - 2012
Job Phlebotomist
Industry Hospital & Health Care
Experience
Grifols September 2015 - Present
US Cleaners November 2014 - September 2015
NCO 2010 - 2012
Skills
Call Centers, Technical Support, Customer Experience, Customer Service, Sales, Microsoft Office, Avaya, PowerPoint, Troubleshooting, Telecommunications, Microsoft Word, Microsoft Excel, Customer Satisfaction, Problem Solving
Education
Rockford Career College 2015 — 2015
Phlebotomy, Phlebotomy Technician/Phlebotomist
Colorado Technical University-Online 2013 — 2014
Associate of Science (AS), Business Administration and Management, General
Grifols September 2015 - Present
US Cleaners November 2014 - September 2015
NCO 2010 - 2012
Skills
Call Centers, Technical Support, Customer Experience, Customer Service, Sales, Microsoft Office, Avaya, PowerPoint, Troubleshooting, Telecommunications, Microsoft Word, Microsoft Excel, Customer Satisfaction, Problem Solving
Education
Rockford Career College 2015 — 2015
Phlebotomy, Phlebotomy Technician/Phlebotomist
Colorado Technical University-Online 2013 — 2014
Associate of Science (AS), Business Administration and Management, General
Courtney Sanders's NCO Experience January 2005 - September 2005
Job Quality Project Engineer at Accenture Seeking Engineering Design Opportunities
Industry Mechanical or Industrial Engineering
Experience
Accenture October 2012 - Present
Harland Clarke(Adecco Staffing) April 2012 - October 2012
KGB(Formerly INFONXX) October 2011 - April 2012
UPS June 2011 - October 2011
ST Aerospace February 2011 - August 2011
UPS October 2010 - June 2011
Valero Energy Corporation June 2010 - August 2010
P2 Energy Solutions June 2008 - August 2008
KGB(INFONXX) October 2005 - August 2007
NCO January 2005 - September 2005
Skills
Engineering, Customer Service, Leadership, Solidworks, AutoCAD, Microsoft Excel, Lean Manufacturing, Analysis, Microsoft Word, Training, Project Planning, Mechanical Engineering, CAD, Project Management, Manufacturing, ANSYS
Education
Northcentral University 2014 — 2016
Master of Business Administration (M.B.A.), Emphasis in Engineering and Technology
The University of Texas at San Antonio 2005 — 2010
Bachelor of Science, Mechanical Engineering
The University of Texas at San Antonio 2000 — 2001
Bachelors of Science, Mathematics
Accenture October 2012 - Present
Harland Clarke(Adecco Staffing) April 2012 - October 2012
KGB(Formerly INFONXX) October 2011 - April 2012
UPS June 2011 - October 2011
ST Aerospace February 2011 - August 2011
UPS October 2010 - June 2011
Valero Energy Corporation June 2010 - August 2010
P2 Energy Solutions June 2008 - August 2008
KGB(INFONXX) October 2005 - August 2007
NCO January 2005 - September 2005
Skills
Engineering, Customer Service, Leadership, Solidworks, AutoCAD, Microsoft Excel, Lean Manufacturing, Analysis, Microsoft Word, Training, Project Planning, Mechanical Engineering, CAD, Project Management, Manufacturing, ANSYS
Education
Northcentral University 2014 — 2016
Master of Business Administration (M.B.A.), Emphasis in Engineering and Technology
The University of Texas at San Antonio 2005 — 2010
Bachelor of Science, Mechanical Engineering
The University of Texas at San Antonio 2000 — 2001
Bachelors of Science, Mathematics
Christopher Owen's NCO Experience September 2009 - September 2010
Job President, Nordstrom Bank
Industry Financial Services
Experience
Nordstrom September 2013 - Present
Nordstrom October 2011 - August 2013
NCO September 2009 - September 2010
TSYS Debt Management September 2006 - August 2009
Capital One May 2002 - September 2006
Capital One November 1999 - April 2002
SUPERVALU (Richfood Division) May 1995 - November 1999
Skills
Financial Analysis, Credit, Management, Credit Cards, Leadership, Project Management, Financial Services, Process Improvement, Credit Risk, Risk Management, Operations Management, Call Center, Strategic Planning, Vendor Management, Portfolio Management, Program Management, Relationship Management, Analytics, Strategy, CRM, Outsourcing, Call Centers, Executive Management, Sales, Business Planning, Accounts Receivable, Competitive Analysis, Banking, Forecasting, Business Development, Team Building, Insurance, Account Management, Business Analysis, Loans, Finance, Analysis, Product Marketing, Start-ups, Business Strategy, Cross-functional Team..., Customer Retention, Business Process..., New Business Development, Training, Team Leadership, Customer Satisfaction, P&L Management, Strategic Partnerships, Customer Experience
Education
Tulane University - A.B. Freeman School of Business 1993 — 1995
MBA, Finance
University of Richmond 1987 — 1991
BA, Economics
Nordstrom September 2013 - Present
Nordstrom October 2011 - August 2013
NCO September 2009 - September 2010
TSYS Debt Management September 2006 - August 2009
Capital One May 2002 - September 2006
Capital One November 1999 - April 2002
SUPERVALU (Richfood Division) May 1995 - November 1999
Skills
Financial Analysis, Credit, Management, Credit Cards, Leadership, Project Management, Financial Services, Process Improvement, Credit Risk, Risk Management, Operations Management, Call Center, Strategic Planning, Vendor Management, Portfolio Management, Program Management, Relationship Management, Analytics, Strategy, CRM, Outsourcing, Call Centers, Executive Management, Sales, Business Planning, Accounts Receivable, Competitive Analysis, Banking, Forecasting, Business Development, Team Building, Insurance, Account Management, Business Analysis, Loans, Finance, Analysis, Product Marketing, Start-ups, Business Strategy, Cross-functional Team..., Customer Retention, Business Process..., New Business Development, Training, Team Leadership, Customer Satisfaction, P&L Management, Strategic Partnerships, Customer Experience
Education
Tulane University - A.B. Freeman School of Business 1993 — 1995
MBA, Finance
University of Richmond 1987 — 1991
BA, Economics
Matt Delaplane Matt Delaplane's NCO Experience December 2007 - January 2010
Job
Industry
Experience
NCO December 2007 - January 2010
Skills
Call Centers, Public Speaking, Leadership, Customer Service, Microsoft Word
Education
Rock Valley College 2003 — 2006
Associate's degree, Sociology
Rock Valley College 2002 — 2006
Associate's degree, Sociology
NCO December 2007 - January 2010
Skills
Call Centers, Public Speaking, Leadership, Customer Service, Microsoft Word
Education
Rock Valley College 2003 — 2006
Associate's degree, Sociology
Rock Valley College 2002 — 2006
Associate's degree, Sociology
Tejbir Sharma Tejbir Sharma's NCO Experience August 2009 - September 2010
Job Tech Support at Shaw Communication
Industry Information Technology and Services
Experience
Shaw Communications February 2015 - Present
Premier Care May 2012 - January 2015
NCO August 2009 - September 2010
Skills
Sales, Leadership, Training, Operating Systems, Help Desk Support, Software Installation, Customer Service, Customer Experience, Customer Retention, Multilingual, At Multitasking, Phone Etiquette, Cisco Certified, Teamwork, Thrive in A Fast-paced..., IT Hardware Support, ASP.NET, C++, C#, Call Centers, Customer Satisfaction, Technical Support, Troubleshooting, Telecommunications, Team Leadership, Time Management, Windows, Team Building
Education
Kwantlen Polytechnic University 2009 — 2013
Computer Information System, Information Technology
Shaw Communications February 2015 - Present
Premier Care May 2012 - January 2015
NCO August 2009 - September 2010
Skills
Sales, Leadership, Training, Operating Systems, Help Desk Support, Software Installation, Customer Service, Customer Experience, Customer Retention, Multilingual, At Multitasking, Phone Etiquette, Cisco Certified, Teamwork, Thrive in A Fast-paced..., IT Hardware Support, ASP.NET, C++, C#, Call Centers, Customer Satisfaction, Technical Support, Troubleshooting, Telecommunications, Team Leadership, Time Management, Windows, Team Building
Education
Kwantlen Polytechnic University 2009 — 2013
Computer Information System, Information Technology
Teonte Allie Teonte Allie's NCO Experience January 2010 - October 2010
Job IBO Independent Business Owner at Wake Up Now
Industry Telecommunications
Experience
Wake Up Now October 2014 - Present
United States Postal Service February 2013 - May 2013
St. Moritz Building Services, Inc. March 2011 - May 2013
United States Postal Service October 2012 - February 2013
Medicine Shoppe September 2012 - October 2012
Air Star Transportation December 2010 - February 2011
NCO January 2010 - October 2010
FedEx February 2008 - September 2009
PNC Bank January 2007 - January 2008
Jaylen’s Hair Shop January 2006 - January 2007
Skills
Recruiting, Employee Relations, Performance Management, Human Resources, Microsoft Office, Talent Management, Microsoft Excel, Talent Acquisition, Change Management, Organizational..., Coaching, PowerPoint, Time Management
Education
University of Phoenix 2010 — 2015
Associate's degree, Business, Management, Marketing, and Related Support Services, A
Langley High School 2001 — 2003
Diploma, Honors/Regents High School/Secondary Diploma Program, 12th
Wake Up Now October 2014 - Present
United States Postal Service February 2013 - May 2013
St. Moritz Building Services, Inc. March 2011 - May 2013
United States Postal Service October 2012 - February 2013
Medicine Shoppe September 2012 - October 2012
Air Star Transportation December 2010 - February 2011
NCO January 2010 - October 2010
FedEx February 2008 - September 2009
PNC Bank January 2007 - January 2008
Jaylen’s Hair Shop January 2006 - January 2007
Skills
Recruiting, Employee Relations, Performance Management, Human Resources, Microsoft Office, Talent Management, Microsoft Excel, Talent Acquisition, Change Management, Organizational..., Coaching, PowerPoint, Time Management
Education
University of Phoenix 2010 — 2015
Associate's degree, Business, Management, Marketing, and Related Support Services, A
Langley High School 2001 — 2003
Diploma, Honors/Regents High School/Secondary Diploma Program, 12th
Kelly MacBeth Kelly MacBeth's NCO Experience March 2010 - March 2012
Job Senior Corporate Counsel at Encore Capital Group
Industry Legal Services
Experience
Encore Capital Group April 2012 - Present
NCO March 2010 - March 2012
Wolpoff & Abramson April 2003 - December 2009
Skills
Process Improvement, Civil Litigation, Litigation, Bankruptcy, Commercial Litigation, Legal Research, Corporate Law, Legal Writing, Arbitration, Courts, Mediation, Legal Assistance, Trials, Appeals, Intellectual Property
Education
Valparaiso University School of Law 1998 — 2000
JD, Law
Miami University 1996 — 1998
BA, History, English, Political Science
Encore Capital Group April 2012 - Present
NCO March 2010 - March 2012
Wolpoff & Abramson April 2003 - December 2009
Skills
Process Improvement, Civil Litigation, Litigation, Bankruptcy, Commercial Litigation, Legal Research, Corporate Law, Legal Writing, Arbitration, Courts, Mediation, Legal Assistance, Trials, Appeals, Intellectual Property
Education
Valparaiso University School of Law 1998 — 2000
JD, Law
Miami University 1996 — 1998
BA, History, English, Political Science
Conrad Thompson Conrad Thompson's NCO Experience January 2013 - Present
Job Student at South Central College
Industry Computer & Network Security
Experience
Geeks2U January 2014 - Present
NCO January 2013 - Present
Farmington McDonalds January 2011 - January 2013
Skills
CSS, JavaScript, HTML, Windows 7, HTML 5, CSS3, Linux, HTML5, Windows, Web Design, MySQL, Hardware, Microsoft Excel, Access Database, VB.NET, XML, XML Schema, SVG, Windows 8.1, Java, COBOL, Git, Android Development, PHP, Access, Troubleshooting
Education
Free Code Camp 2015 — 2017
Full Stack Web Development, Computer Software Engineering
South Central College 2013 — 2015
Information Systems
Dakota County Secondary Technical Center
Farmington Senior High School
Farmington Senior High School
Geeks2U January 2014 - Present
NCO January 2013 - Present
Farmington McDonalds January 2011 - January 2013
Skills
CSS, JavaScript, HTML, Windows 7, HTML 5, CSS3, Linux, HTML5, Windows, Web Design, MySQL, Hardware, Microsoft Excel, Access Database, VB.NET, XML, XML Schema, SVG, Windows 8.1, Java, COBOL, Git, Android Development, PHP, Access, Troubleshooting
Education
Free Code Camp 2015 — 2017
Full Stack Web Development, Computer Software Engineering
South Central College 2013 — 2015
Information Systems
Dakota County Secondary Technical Center
Farmington Senior High School
Farmington Senior High School
María José Girón Toledo María José Girón Toledo's NCO Experience 2011 - 2012
Job Gerente de Recursos Humanos
Industry Human Resources
Experience
Conexión Laboral January 2012 - Present
NCO 2011 - 2012
24/7, Inc 2009 - 2011
Skills
Recruiting, Recruitments, HRIS, HR Consulting, Onboarding, Screening, Employee Referral..., Employee Relations, HR Policies, IT Recruitment, Applicant Tracking..., Job Analysis, Performance Management, Talent Management, Human Resources, Technical Recruiting, Talent Acquisition, Benefits Negotiation, Job Fairs, Employee Engagement, Workforce Planning, College Recruiting, Behavioral Interviewing, New Hire Orientations, Temporary Placement, RPO, Assessment Center, Deferred Compensation, Screening Resumes, Internet Recruiting, Job Descriptions, Staffing Services, Employer Branding, Performance Appraisal, Staff Retention, Staff Augmentation, Contract Recruitment, Strategic HR, Taleo
Education
Universidad Rafael Landívar
Universidad del Istmo
Conexión Laboral January 2012 - Present
NCO 2011 - 2012
24/7, Inc 2009 - 2011
Skills
Recruiting, Recruitments, HRIS, HR Consulting, Onboarding, Screening, Employee Referral..., Employee Relations, HR Policies, IT Recruitment, Applicant Tracking..., Job Analysis, Performance Management, Talent Management, Human Resources, Technical Recruiting, Talent Acquisition, Benefits Negotiation, Job Fairs, Employee Engagement, Workforce Planning, College Recruiting, Behavioral Interviewing, New Hire Orientations, Temporary Placement, RPO, Assessment Center, Deferred Compensation, Screening Resumes, Internet Recruiting, Job Descriptions, Staffing Services, Employer Branding, Performance Appraisal, Staff Retention, Staff Augmentation, Contract Recruitment, Strategic HR, Taleo
Education
Universidad Rafael Landívar
Universidad del Istmo
Casto T. Pizarro Casto T. Pizarro's NCO Experience March 2000 - April 2004
Job Rev. Pastor at Pentecostal Church of God, I.M.
Industry Religious Institutions
Experience
Pentecostal Church of God, I.M. August 2012 - Present
World Service Company November 2006 - July 2012
NCO March 2000 - April 2004
Skills
Microsoft Publisher, Microsoft Office 2007, Microsoft Applications, Data Entry, Teaching, Internet Explorer, Office 2010, Multi-line Phone, Windows Vista, Outlook Express, Software, Desktop Publishing, Office Administration, Office Management, Quicken, Office Equipment, Administrative..., Concur, Spreadsheets, Telephone Skills, Psychotherapy, Administrative Work, Google Docs, Gospel, Spiritual Direction
Education
Argosy University Phoenix 2010 — 2012
MD Management and Business, Business, Management, Marketing, and Related Support Services, 3.73
Vision International University 2003 — 2006
Dr. Divinity, Theology/Theological Studies
Jose M. Lazaro, P.R. 1982 — 1984
High School, Diploma
Pentecostal Church of God, I.M. August 2012 - Present
World Service Company November 2006 - July 2012
NCO March 2000 - April 2004
Skills
Microsoft Publisher, Microsoft Office 2007, Microsoft Applications, Data Entry, Teaching, Internet Explorer, Office 2010, Multi-line Phone, Windows Vista, Outlook Express, Software, Desktop Publishing, Office Administration, Office Management, Quicken, Office Equipment, Administrative..., Concur, Spreadsheets, Telephone Skills, Psychotherapy, Administrative Work, Google Docs, Gospel, Spiritual Direction
Education
Argosy University Phoenix 2010 — 2012
MD Management and Business, Business, Management, Marketing, and Related Support Services, 3.73
Vision International University 2003 — 2006
Dr. Divinity, Theology/Theological Studies
Jose M. Lazaro, P.R. 1982 — 1984
High School, Diploma
Jonathan Macklin Jonathan Macklin's NCO Experience January 2008 - January 2010
Job Solutions Specialist at Verizon Wireless
Industry Telecommunications
Experience
Verizon Wireless September 2014 - Present
Delta Air Lines June 2013 - Present
NCO January 2008 - January 2010
McDonald’s Cooperation January 2006 - January 2008
Skills
Team Leadership, Customer Satisfaction, Sales, Customer Service, Data Entry, Time Management, Filing, Customer Experience, Call Centers, Teamwork, PowerPoint, Microsoft Word, Windows 7, Microsoft Excel, 10 Key, Technical Support, Microsoft Office, Microsoft Office 2007, OS X, Computer Hardware
Education
Clark Atlanta University 2010 — 2014
Bachelor of Arts (BA), Business Marketing
Clark Atlanta University 2010 — 2014
Bachelor of Arts, Business Administration; International Business and Marketing
Indiana Wesleyan University
Master of Business Administration (MBA), Business Administration and Management, General
Verizon Wireless September 2014 - Present
Delta Air Lines June 2013 - Present
NCO January 2008 - January 2010
McDonald’s Cooperation January 2006 - January 2008
Skills
Team Leadership, Customer Satisfaction, Sales, Customer Service, Data Entry, Time Management, Filing, Customer Experience, Call Centers, Teamwork, PowerPoint, Microsoft Word, Windows 7, Microsoft Excel, 10 Key, Technical Support, Microsoft Office, Microsoft Office 2007, OS X, Computer Hardware
Education
Clark Atlanta University 2010 — 2014
Bachelor of Arts (BA), Business Marketing
Clark Atlanta University 2010 — 2014
Bachelor of Arts, Business Administration; International Business and Marketing
Indiana Wesleyan University
Master of Business Administration (MBA), Business Administration and Management, General
Shamika Jones-Jackson's NCO Experience August 2014 - December 2014
Job PC Supervisor/Coach at Christian Broadcasting Network
Industry Professional Training & Coaching
Experience
Christian Broadcasting Network December 2014 - Present
NCO August 2014 - December 2014
Stryker September 2010 - July 2014
Stryker March 2008 - September 2010
Stryker March 2007 - March 2008
Western Michigan University July 2004 - August 2006
Skills
Medical Devices, FDA, Microsoft Office, ISO 13485, Process Improvement, Cross-functional Team..., Quality System, Management, Leadership, Continuous Improvement, Software Documentation, Sales, Outlook
Education
Western Michigan University 2004 — 2007
Bachelor of Arts (BA), English Creative Writing
Southwestern Michigan College 2001 — 2003
John F Kennedy High School 1995 — 1999
Diploma
Christian Broadcasting Network December 2014 - Present
NCO August 2014 - December 2014
Stryker September 2010 - July 2014
Stryker March 2008 - September 2010
Stryker March 2007 - March 2008
Western Michigan University July 2004 - August 2006
Skills
Medical Devices, FDA, Microsoft Office, ISO 13485, Process Improvement, Cross-functional Team..., Quality System, Management, Leadership, Continuous Improvement, Software Documentation, Sales, Outlook
Education
Western Michigan University 2004 — 2007
Bachelor of Arts (BA), English Creative Writing
Southwestern Michigan College 2001 — 2003
John F Kennedy High School 1995 — 1999
Diploma
Axel Mena Axel Mena's NCO Experience September 2013 - Present
Job Customer Service Representative en NCO
Industry Staffing and Recruiting
Experience
NCO September 2013 - Present
Grupo Mena June 2012 - Present
Hotel el Convento October 2010 - May 2012
Holtel Casa Santo Domingo September 2008 - September 2010
Skills
Hospitality, Customer Service, Hospitality Management, Microsoft Office, Hospitality Industry, Event Management, Hotel Management, Event Planning, Microsoft Excel, Microsoft Word
Education
Universidad Rafael Landívar 2013 — 2017
Psicologo Industrial
NCO September 2013 - Present
Grupo Mena June 2012 - Present
Hotel el Convento October 2010 - May 2012
Holtel Casa Santo Domingo September 2008 - September 2010
Skills
Hospitality, Customer Service, Hospitality Management, Microsoft Office, Hospitality Industry, Event Management, Hotel Management, Event Planning, Microsoft Excel, Microsoft Word
Education
Universidad Rafael Landívar 2013 — 2017
Psicologo Industrial
Bryan Alonzo Lozano's NCO Experience October 2009 - October 2010
Job Gerente Operaciones en ADITEQ
Industry Construction
Experience
ADITEQ October 2010 - Present
NCO October 2009 - October 2010
Mezclas Secas de CA February 2008 - October 2009
Education
Universidad del Valle de Guatemala 2007 — 2013
Ingenieria, Ingenieria Quimica
Colegio Americano de Guatemala, CAG 2005 — 2006
Bachillerato en Ciencias y Letras Avanzado
ADITEQ October 2010 - Present
NCO October 2009 - October 2010
Mezclas Secas de CA February 2008 - October 2009
Education
Universidad del Valle de Guatemala 2007 — 2013
Ingenieria, Ingenieria Quimica
Colegio Americano de Guatemala, CAG 2005 — 2006
Bachillerato en Ciencias y Letras Avanzado
DeNeal Fox DeNeal Fox's NCO Experience August 2011 - January 2012
Job Marketing and Advertising
Industry Marketing and Advertising
Experience
Giant Eagle August 2012 - Present
Kilgore Business Services May 2012 - June 2012
Pittsburgh Technical Institute March 2011 - April 2012
NCO August 2011 - January 2012
Oakdale Kids Korner September 2010 - March 2011
Skills
Customer Service, Microsoft Office, PowerPoint, Microsoft Word, Microsoft Excel, Event Planning, Networking, Adobe Acrobat, Social Media, Facebook, Advertising, Dreamweaver, Photography, Sales, Telephone Skills, Event Management
Education
Pittsburgh Technical Institute 2010 — 2012
A.S., Business Marketing
Giant Eagle August 2012 - Present
Kilgore Business Services May 2012 - June 2012
Pittsburgh Technical Institute March 2011 - April 2012
NCO August 2011 - January 2012
Oakdale Kids Korner September 2010 - March 2011
Skills
Customer Service, Microsoft Office, PowerPoint, Microsoft Word, Microsoft Excel, Event Planning, Networking, Adobe Acrobat, Social Media, Facebook, Advertising, Dreamweaver, Photography, Sales, Telephone Skills, Event Management
Education
Pittsburgh Technical Institute 2010 — 2012
A.S., Business Marketing
Jackie Sweet Jackie Sweet's NCO Experience October 2009 - May 2010
Job Experienced Customer Service Manager
Industry Outsourcing/Offshoring
Experience
Aon Hewitt September 2013 - Present
City Thrift July 2012 - March 2013
Champion Church November 2010 - June 2012
NCO October 2009 - May 2010
NCO Group October 2005 - October 2009
Hewitt Associates March 2000 - March 2004
Skills
HRO, Workforce Management, BPO, Performance Management, Customer Satisfaction, Employee Engagement, Process Improvement, Outsourcing, Recruiting, Coaching, Human Resources, Operations Management, Employee Relations, Vendor Management, Leadership Development, Leadership, Management
Education
Grand Canyon University 2010 — 2013
Pursuing BS, Professional Counseling
Trinity International University 2003 — 2004
Parkland College 1996 — 1999
Associates of Arts, Nursing, Secondary Education, Mathmatics
Aon Hewitt September 2013 - Present
City Thrift July 2012 - March 2013
Champion Church November 2010 - June 2012
NCO October 2009 - May 2010
NCO Group October 2005 - October 2009
Hewitt Associates March 2000 - March 2004
Skills
HRO, Workforce Management, BPO, Performance Management, Customer Satisfaction, Employee Engagement, Process Improvement, Outsourcing, Recruiting, Coaching, Human Resources, Operations Management, Employee Relations, Vendor Management, Leadership Development, Leadership, Management
Education
Grand Canyon University 2010 — 2013
Pursuing BS, Professional Counseling
Trinity International University 2003 — 2004
Parkland College 1996 — 1999
Associates of Arts, Nursing, Secondary Education, Mathmatics
Kesha Kelly Kesha Kelly's NCO Experience May 2008 - February 2009
Job Indépendant Beauty Consultant at Mary Kay Inc.
Industry Health, Wellness and Fitness
Experience
Mary Kay Inc. 2012 - Present
Homecaring Inc April 2009 - December 2012
NCO May 2008 - February 2009
T Wireless September 2007 - May 2008
Kelly Services May 2006 - September 2007
On-Assignment Healthcare June 1998 - May 2006
Skills
Telephone Skills, Customer Satisfaction, Vital Signs, Healthcare, Process Improvement, Management, Invoicing, Troubleshooting, Spreadsheets, Fax, Appointment Scheduling, Data Entry, Analysis, Customer Service, Outlook, Administrative..., Microsoft Word, Microsoft Office, PowerPoint, Time Management
Education
Kaplan University 2010 — 2013
B.S, Nutrition
Globe College 1995 — 1998
Medical Asst
Washburn High School 1991 — 1995
High School
Mary Kay Inc. 2012 - Present
Homecaring Inc April 2009 - December 2012
NCO May 2008 - February 2009
T Wireless September 2007 - May 2008
Kelly Services May 2006 - September 2007
On-Assignment Healthcare June 1998 - May 2006
Skills
Telephone Skills, Customer Satisfaction, Vital Signs, Healthcare, Process Improvement, Management, Invoicing, Troubleshooting, Spreadsheets, Fax, Appointment Scheduling, Data Entry, Analysis, Customer Service, Outlook, Administrative..., Microsoft Word, Microsoft Office, PowerPoint, Time Management
Education
Kaplan University 2010 — 2013
B.S, Nutrition
Globe College 1995 — 1998
Medical Asst
Washburn High School 1991 — 1995
High School
Alex Cantu Alex Cantu's NCO Experience June 2006 - July 2007
Job Manager at Target Mobile
Industry Retail
Experience
Radio Shack August 2010 - Present
Shopko August 2007 - April 2010
NCO June 2006 - July 2007
Sears Essentials August 2005 - October 2006
Skills
Merchandising, Sales Management, Customer Service, Sales, Electronics, Schedules, Retail, Technical Support, Cash Management, Inventory Management, Mobile Devices, Microsoft Office, Microsoft Excel, Microsoft Word, Android, iOS, Internet, Computers, Consumer Electronics, Shipping, Problem Solving, Windows
Education
Rockford Career College 2009 — 2011
Associates of Applied Science, Business Admin/ Marketing2011
Radio Shack August 2010 - Present
Shopko August 2007 - April 2010
NCO June 2006 - July 2007
Sears Essentials August 2005 - October 2006
Skills
Merchandising, Sales Management, Customer Service, Sales, Electronics, Schedules, Retail, Technical Support, Cash Management, Inventory Management, Mobile Devices, Microsoft Office, Microsoft Excel, Microsoft Word, Android, iOS, Internet, Computers, Consumer Electronics, Shipping, Problem Solving, Windows
Education
Rockford Career College 2009 — 2011
Associates of Applied Science, Business Admin/ Marketing2011
Erica Lott Erica Lott's NCO Experience October 2006 - November 2008
Job Full time student at University of Houston
Industry Information Technology and Services
Experience
University of Houston HealthCare agentHome HealthCareDecember 2008 - January 2009
NCO October 2006 - November 2008
Ross January 2006 - October 2006
Skills
PowerPoint, Microsoft Word, Microsoft Office, Microsoft Excel, Photoshop
Education
University of Houston 2012 — 2014
Texas School of Business 2004 — 2005
Medical Assistant
Eisenhower High School 1999 — 2002
HIGH SCHOOL DIPLOMA, Basic Studies
University of Houston HealthCare agentHome HealthCareDecember 2008 - January 2009
NCO October 2006 - November 2008
Ross January 2006 - October 2006
Skills
PowerPoint, Microsoft Word, Microsoft Office, Microsoft Excel, Photoshop
Education
University of Houston 2012 — 2014
Texas School of Business 2004 — 2005
Medical Assistant
Eisenhower High School 1999 — 2002
HIGH SCHOOL DIPLOMA, Basic Studies
Elly Delva Elly Delva's NCO Experience January 2005 - February 2006
Job Accountant at Georgia Vocational Rehabilitation Agency
Industry Accounting
Experience
Georgia Vocational Rehabilitation Agency July 2012 - Present
Dept of Labor December 2006 - July 2012
Internal Revenue Service February 2006 - November 2006
NCO January 2005 - February 2006
Americap Mortgage February 2005 - September 2005
Grizzard/Express Personnel January 2005 - June 2005
Skills
Word, WordPerfect, Excel, PowerPoint, Lotus, Bookkeeping, Accounts Receivable, Accounts Payable, Reconciling, Loan Origination, Microsoft Excel, Bank Reconciliation, Analysis
Education
Achievements Oakwood College
BS, Accounting2004
Florida Metropolitan University
Oakwood College
Bachelors, Accounting
Georgia Vocational Rehabilitation Agency July 2012 - Present
Dept of Labor December 2006 - July 2012
Internal Revenue Service February 2006 - November 2006
NCO January 2005 - February 2006
Americap Mortgage February 2005 - September 2005
Grizzard/Express Personnel January 2005 - June 2005
Skills
Word, WordPerfect, Excel, PowerPoint, Lotus, Bookkeeping, Accounts Receivable, Accounts Payable, Reconciling, Loan Origination, Microsoft Excel, Bank Reconciliation, Analysis
Education
Achievements Oakwood College
BS, Accounting2004
Florida Metropolitan University
Oakwood College
Bachelors, Accounting
Leonard Hubbard Leonard Hubbard's NCO Experience July 2009 - October 2010
Job Business at Student
Industry Financial Services
Experience
Student October 2009 - Present
NCO July 2009 - October 2010
Vangent September 2008 - June 2009
Allied Interstate October 2006 - August 2008
Skills
Collections, Skip Tracing, Account Management, Cold Calling, Closing Skills, Objection Handling
Education
Thunderbird High School
Grand Canyon University
Bachelor of Science, Finance and Economics
Student October 2009 - Present
NCO July 2009 - October 2010
Vangent September 2008 - June 2009
Allied Interstate October 2006 - August 2008
Skills
Collections, Skip Tracing, Account Management, Cold Calling, Closing Skills, Objection Handling
Education
Thunderbird High School
Grand Canyon University
Bachelor of Science, Finance and Economics
Vi Duong Vi Duong's NCO Experience November 2006 - June 2007
Job Actively seeking for a new IT opportunity.
Industry Information Technology and Services
Experience
LDS Canada September 2009 - Present
IT Constaultant - Private Company March 2011 - Present
GlassHouse Systems, Inc. February 2014 - September 2014
Robert Half Technology November 2012 - March 2013
Alumicor Limited October 2011 - October 2012
Umbra Limited January 2010 - December 2010
The Shoe Company April 2008 - September 2009
NCO November 2006 - June 2007
NCO February 2006 - June 2007
Tiltproof, Inc November 2005 - November 2006
Skills
Troubleshooting, Technical Support, Team Leadership, Customer Service, Project Management, Call Center, Windows 7, Web Design, Management, Computer Hardware, Ubuntu, Mac OS X, Blackberry Enterprise..., Blackberry, Linux, Red Hat Linux, Windows Vista, XP, Windows NT, Microsoft Windows 98, Windows Server, Astaro, Active Directory, Microsoft Exchange, VPN, SSL, PPTP, Wyse, VMware, VMware ESX, Private Cloud, Microsoft Office, Fixing Things, Help Desk Support, TCP/IP, System Administration, CCNA, Network Security, Windows, Network Administration, Networking, DHCP, Citrix, Group Policy, Routers, OS X, DNS, Software Installation, Workstations
Education
Seneca College 2007 — 2009
Business, Administration & Information Technology
Seneca College of Applied Arts and Technology 2007 — 2009
Completed, Business Administraton - I.T
LDS Canada September 2009 - Present
IT Constaultant - Private Company March 2011 - Present
GlassHouse Systems, Inc. February 2014 - September 2014
Robert Half Technology November 2012 - March 2013
Alumicor Limited October 2011 - October 2012
Umbra Limited January 2010 - December 2010
The Shoe Company April 2008 - September 2009
NCO November 2006 - June 2007
NCO February 2006 - June 2007
Tiltproof, Inc November 2005 - November 2006
Skills
Troubleshooting, Technical Support, Team Leadership, Customer Service, Project Management, Call Center, Windows 7, Web Design, Management, Computer Hardware, Ubuntu, Mac OS X, Blackberry Enterprise..., Blackberry, Linux, Red Hat Linux, Windows Vista, XP, Windows NT, Microsoft Windows 98, Windows Server, Astaro, Active Directory, Microsoft Exchange, VPN, SSL, PPTP, Wyse, VMware, VMware ESX, Private Cloud, Microsoft Office, Fixing Things, Help Desk Support, TCP/IP, System Administration, CCNA, Network Security, Windows, Network Administration, Networking, DHCP, Citrix, Group Policy, Routers, OS X, DNS, Software Installation, Workstations
Education
Seneca College 2007 — 2009
Business, Administration & Information Technology
Seneca College of Applied Arts and Technology 2007 — 2009
Completed, Business Administraton - I.T
Hugo Tomas Hugo Tomas's NCO Experience January 2010 - November 2012
Job Portrait and Wedding Photographer at Janae Rose Photography
Industry Photography
Experience
Janae Rose Photography November 2013 - Present
NCO January 2010 - November 2012
Skills
Photoshop, Digital Photography, real estate photography, Graphic Design, Social Media, Portrait Photography, Customer Service, Commercial Photography, Portraits, Microsoft Office, Wedding Photography, speak spanish, lightroom, Event Photography, Editing, Wedding Phot, Photography, Weddings, Photos, Adobe Creative Suite, Mac, Social Networking, Image Manipulation
Education
Universidad de San Carlos de Guatemala 2009 — 2012
Mechanical Industrial Engineering
Janae Rose Photography November 2013 - Present
NCO January 2010 - November 2012
Skills
Photoshop, Digital Photography, real estate photography, Graphic Design, Social Media, Portrait Photography, Customer Service, Commercial Photography, Portraits, Microsoft Office, Wedding Photography, speak spanish, lightroom, Event Photography, Editing, Wedding Phot, Photography, Weddings, Photos, Adobe Creative Suite, Mac, Social Networking, Image Manipulation
Education
Universidad de San Carlos de Guatemala 2009 — 2012
Mechanical Industrial Engineering
Amber O'Neill Amber O'Neill's NCO Experience 2005 - 2006
Job Customer Service Representative
Industry Consumer Services
Experience
The Home Depot February 2015 - Present
Registrar Corp September 2014 - January 2015
US Navy September 2007 - September 2013
The Home Depot February 2006 - August 2007
NCO 2005 - 2006
Skills
Military, Security Clearance, Leadership, Military Experience, Military Operations, Microsoft Office, DoD, Training, Program Management, Customer Service, Microsoft Excel, Data Entry, Microsoft Word, Communication
Education
Culinary Institute of Virginia 2013 — 2014
Culinary Arts
University of North Carolina at Greensboro 2003 — 2004
Classical and Ancient Studies
The Home Depot February 2015 - Present
Registrar Corp September 2014 - January 2015
US Navy September 2007 - September 2013
The Home Depot February 2006 - August 2007
NCO 2005 - 2006
Skills
Military, Security Clearance, Leadership, Military Experience, Military Operations, Microsoft Office, DoD, Training, Program Management, Customer Service, Microsoft Excel, Data Entry, Microsoft Word, Communication
Education
Culinary Institute of Virginia 2013 — 2014
Culinary Arts
University of North Carolina at Greensboro 2003 — 2004
Classical and Ancient Studies
Donna Brocklehurst's NCO Experience March 2003 - August 2007
Job Customer Service Representative at Shutterfly Inc.
Industry Banking
Experience
Shutterfly Inc. October 2014 - March 2015
Core Logic May 2013 - October 2013
Accenture Credit Services February 2012 - April 2013
Titanium Solutions August 2009 - February 2011
NCO March 2003 - August 2007
NCO 1999 - 2001
Skills
FHA, Strategic Planning, Customer Service, Microsoft Excel, Management, Business Analysis, Sales, Microsoft Office, Microsoft Word, Outlook, Training, Credit, Mortgage Lending, Loans, Banking, Time Management, Refinance, Budgets
Education
Central Piedmont Community College
Myers Park High School
Shutterfly Inc. October 2014 - March 2015
Core Logic May 2013 - October 2013
Accenture Credit Services February 2012 - April 2013
Titanium Solutions August 2009 - February 2011
NCO March 2003 - August 2007
NCO 1999 - 2001
Skills
FHA, Strategic Planning, Customer Service, Microsoft Excel, Management, Business Analysis, Sales, Microsoft Office, Microsoft Word, Outlook, Training, Credit, Mortgage Lending, Loans, Banking, Time Management, Refinance, Budgets
Education
Central Piedmont Community College
Myers Park High School
Brian Daley Brian Daley's NCO Experience November 2004 - May 2005
Job Banker
Industry Financial Services
Experience
Whiteland Police Departmennt January 2015 - Present
PNC February 2010 - Present
Indiana State Fair Grounds 2002 - Present
Town Of Edinburgh Indiana August 2013 - June 2014
Carmel Financial March 2006 - January 2010
NCO November 2004 - May 2005
Fifth Third Bank August 2002 - July 2004
Teleservices Direct May 2001 - August 2002
First Usa Bank May 1999 - May 2001
Bank One / First USA Bank January 1996 - May 1999
Skills
Loans, Credit, Credit Analysis, Portfolio Management, Credit Risk, Banking, Credit Cards, Call Centers, Process Improvement, Relationship Management, Commercial Lending, Retail Banking, Fraud, Lines Of Credit, Financial Risk, Risk Management, Financial Analysis, Loss Mitigation, Underwriting, Commercial Banking, Mortgage Lending, Finance, Consumer Lending, Financial Services, Mortgage Banking, Cash Management, Small Business Lending, Loan Servicing, Call
Education
Farmingdale State University of New York 1991 — 1993
Completed the Indiana Law Enforcement 40 Hour Pre - Basic Course
Walt Whitman HS
Whiteland Police Departmennt January 2015 - Present
PNC February 2010 - Present
Indiana State Fair Grounds 2002 - Present
Town Of Edinburgh Indiana August 2013 - June 2014
Carmel Financial March 2006 - January 2010
NCO November 2004 - May 2005
Fifth Third Bank August 2002 - July 2004
Teleservices Direct May 2001 - August 2002
First Usa Bank May 1999 - May 2001
Bank One / First USA Bank January 1996 - May 1999
Skills
Loans, Credit, Credit Analysis, Portfolio Management, Credit Risk, Banking, Credit Cards, Call Centers, Process Improvement, Relationship Management, Commercial Lending, Retail Banking, Fraud, Lines Of Credit, Financial Risk, Risk Management, Financial Analysis, Loss Mitigation, Underwriting, Commercial Banking, Mortgage Lending, Finance, Consumer Lending, Financial Services, Mortgage Banking, Cash Management, Small Business Lending, Loan Servicing, Call
Education
Farmingdale State University of New York 1991 — 1993
Completed the Indiana Law Enforcement 40 Hour Pre - Basic Course
Walt Whitman HS
Patricia Puglia's NCO Experience June 2004 - October 2005
Job HR Manager at NAPA Auto Parts
Industry Automotive
Experience
NAPA Auto Parts September 2013 - Present
Daemen College September 2009 - Present
Uni-Select Inc. 2011 - August 2013
Uni-Select USA July 2009 - October 2011
Independent Health April 2006 - July 2009
Superior Staffing November 2005 - April 2006
NCO June 2004 - October 2005
Skills
Recruiting, Process Improvement, Marketing, Management, Personnel Management, Employee Relations, Organizational..., Employee Benefits, Talent Acquisition, Human Resources, Coaching, Performance Management, College Recruiting, Onboarding, Talent Management, Temporary Placement, Technical Recruiting, Career Development, Team Building, Training, Customer Service, Leadership Development, Hiring, Customer Retention, Sourcing, Deferred Compensation, Interviews, Resume Writing, Benefits Administration, Payroll, Budgets, Applicant Tracking..., Time Management, Leadership, Negotiation, Program Management, HRIS, New Hire Orientations, Workforce Planning, Employee Training, Change Management, Account Management, Team Leadership, Succession Planning, Analysis, Career Counseling, Strategic Planning, Labor Relations, HR Policies, Operations Management
Education
Niagara University 2004 — 2006
MBA, Human Resource Management
Niagara University 2000 — 2004
BS, Marketing
NAPA Auto Parts September 2013 - Present
Daemen College September 2009 - Present
Uni-Select Inc. 2011 - August 2013
Uni-Select USA July 2009 - October 2011
Independent Health April 2006 - July 2009
Superior Staffing November 2005 - April 2006
NCO June 2004 - October 2005
Skills
Recruiting, Process Improvement, Marketing, Management, Personnel Management, Employee Relations, Organizational..., Employee Benefits, Talent Acquisition, Human Resources, Coaching, Performance Management, College Recruiting, Onboarding, Talent Management, Temporary Placement, Technical Recruiting, Career Development, Team Building, Training, Customer Service, Leadership Development, Hiring, Customer Retention, Sourcing, Deferred Compensation, Interviews, Resume Writing, Benefits Administration, Payroll, Budgets, Applicant Tracking..., Time Management, Leadership, Negotiation, Program Management, HRIS, New Hire Orientations, Workforce Planning, Employee Training, Change Management, Account Management, Team Leadership, Succession Planning, Analysis, Career Counseling, Strategic Planning, Labor Relations, HR Policies, Operations Management
Education
Niagara University 2004 — 2006
MBA, Human Resource Management
Niagara University 2000 — 2004
BS, Marketing
Harmeet Kaur Harmeet Kaur's NCO Experience June 2007 - June 2009
Job Experienced Accounting Professional
Industry Accounting
Experience
Skyservice Business Aviation Inc. January 2013 - Present
Taxmann May 2011 - May 2013
Sheridan September 2011 - April 2012
Home Depot January 2010 - May 2011
Opa September 2009 - January 2010
NCO June 2007 - June 2009
Shoppers Drug Mart September 2008 - November 2008
Skills
Team-oriented, Easily Adaptable, Work Independently with..., Highly organized,able..., Able to prepare,compile..., Comprehensive knowledge..., Proficient using..., Strong problem solving..., Reliable, Motivated, QuickBooks, Great Plains Software, Account Reconciliation, Bank Reconciliation, Microsoft Office, Simply Accounting, FOS System, Quantum Control, Accounts Payable, Accounts Receivable, Financial Statements, Microsoft Excel, Financial Reporting, Project Management, Time Management, Team Management, Budgets, MS Project, Accounting, Finance, Marketing Communications, Project Planning, Managerial Finance, Customer Service, Communication, Teamwork, Problem Solving
Education
Sheridan College 2010 — 2013
Accounting
H&R Block 2009 — 2009
Income Tax
Skyservice Business Aviation Inc. January 2013 - Present
Taxmann May 2011 - May 2013
Sheridan September 2011 - April 2012
Home Depot January 2010 - May 2011
Opa September 2009 - January 2010
NCO June 2007 - June 2009
Shoppers Drug Mart September 2008 - November 2008
Skills
Team-oriented, Easily Adaptable, Work Independently with..., Highly organized,able..., Able to prepare,compile..., Comprehensive knowledge..., Proficient using..., Strong problem solving..., Reliable, Motivated, QuickBooks, Great Plains Software, Account Reconciliation, Bank Reconciliation, Microsoft Office, Simply Accounting, FOS System, Quantum Control, Accounts Payable, Accounts Receivable, Financial Statements, Microsoft Excel, Financial Reporting, Project Management, Time Management, Team Management, Budgets, MS Project, Accounting, Finance, Marketing Communications, Project Planning, Managerial Finance, Customer Service, Communication, Teamwork, Problem Solving
Education
Sheridan College 2010 — 2013
Accounting
H&R Block 2009 — 2009
Income Tax
JAIME L. VELEZ JAIME L. VELEZ's NCO Experience July 2006 - August 2007
Job Information Technology and Services Professional
Industry Information Technology and Services
Experience
Customer Service - Technical Support - Helpdesk - Network Operation Center March 2013 - Present
SAGE NORTH AMERICA - EXPERIS - MANPOWER GROUP November 2011 - January 2012
KMA One September 2011 - September 2011
Coca-Cola Enterprises May 2010 - December 2010
SCIENTIFIC GAMES October 2007 - January 2009
NCO July 2006 - August 2007
INCOMM - US SOUTH June 2005 - November 2005
ROGERS ELECTRIC July 2004 - January 2005
CompUSA April 2004 - July 2004
American General September 2003 - January 2004
Skills
MS Excel, Network + Certified, Bilingual-Spanish, Electronic Engineering, Excel, Troubleshooting, Windows, Unix, Customer Relations, SQL Basic Queries, Supportive, Microsoft Excel, Customer Service, SQL, TCP/IP, Active Directory, Operating Systems, Telecommunications, Analysis, Networking, Microsoft Office, Software Documentation, Technical Support, Visual Basic, Vendor Management, Access, Software Installation, Computer Hardware, CCNA, Windows 7, SAP, Linux, Switches, Databases, Help Desk Support, IP, Call Centers, Visio, System Administration, Management, Leadership, IT Management, Integration, Servers, Disaster Recovery, SharePoint, Solaris, Data Center, Windows Server, Network Administration
Education
Advanced Technology Group 2011 — 2011
Network + Certified 2012
Gwinnett Technical College 1986 — 1986
Certificate, Digital Electronics
Universidad Pontificia Bolivariana 1975 — 1980
Electronic Engineer, Electronic Engineering
Universidad Pontificia Bolivariana 1969 — 1974
Bachiller, Bachillerato
Universidad Pontificia Bolivariana 1964 — 1968
Primaria, Educacion Primaria
Customer Service - Technical Support - Helpdesk - Network Operation Center March 2013 - Present
SAGE NORTH AMERICA - EXPERIS - MANPOWER GROUP November 2011 - January 2012
KMA One September 2011 - September 2011
Coca-Cola Enterprises May 2010 - December 2010
SCIENTIFIC GAMES October 2007 - January 2009
NCO July 2006 - August 2007
INCOMM - US SOUTH June 2005 - November 2005
ROGERS ELECTRIC July 2004 - January 2005
CompUSA April 2004 - July 2004
American General September 2003 - January 2004
Skills
MS Excel, Network + Certified, Bilingual-Spanish, Electronic Engineering, Excel, Troubleshooting, Windows, Unix, Customer Relations, SQL Basic Queries, Supportive, Microsoft Excel, Customer Service, SQL, TCP/IP, Active Directory, Operating Systems, Telecommunications, Analysis, Networking, Microsoft Office, Software Documentation, Technical Support, Visual Basic, Vendor Management, Access, Software Installation, Computer Hardware, CCNA, Windows 7, SAP, Linux, Switches, Databases, Help Desk Support, IP, Call Centers, Visio, System Administration, Management, Leadership, IT Management, Integration, Servers, Disaster Recovery, SharePoint, Solaris, Data Center, Windows Server, Network Administration
Education
Advanced Technology Group 2011 — 2011
Network + Certified 2012
Gwinnett Technical College 1986 — 1986
Certificate, Digital Electronics
Universidad Pontificia Bolivariana 1975 — 1980
Electronic Engineer, Electronic Engineering
Universidad Pontificia Bolivariana 1969 — 1974
Bachiller, Bachillerato
Universidad Pontificia Bolivariana 1964 — 1968
Primaria, Educacion Primaria
Bianca Hegedus Bianca Hegedus's NCO Experience 2013 - Present
Job Senior Financial Reporting Analyst at NCO
Industry Accounting
Experience
NCO 2013 - Present
Philadelphia, PA 2012 - Present
CIGNA 2002 - 2012
J.P. Morgan 1989 - 2001
J.P. Morgan 1989 - 1993
Skills
Financial Analysis, Financial Reporting, Strategic Financial..., Financial Accounting, Process Improvement, Financial Forecasting, Project Management, Global Consolidation, General Ledger, Financial Statements, Communication Skills, Adaptability, Team-oriented, Quality Results, German language, International..., Analysis, German, Finance, Sarbanes-Oxley Act, Strategy, Forecasting, Competitive Analysis, Cross-functional Team..., Leadership, Internal Controls, Internal Audit, Auditing, Financial Planning, Accounting, Financial Audits, Financial Modeling
Education
New York University - Leonard N. Stern School of Business
MS, Accounting
Swarthmore College
BA, Political Science, International Relations
NCO 2013 - Present
Philadelphia, PA 2012 - Present
CIGNA 2002 - 2012
J.P. Morgan 1989 - 2001
J.P. Morgan 1989 - 1993
Skills
Financial Analysis, Financial Reporting, Strategic Financial..., Financial Accounting, Process Improvement, Financial Forecasting, Project Management, Global Consolidation, General Ledger, Financial Statements, Communication Skills, Adaptability, Team-oriented, Quality Results, German language, International..., Analysis, German, Finance, Sarbanes-Oxley Act, Strategy, Forecasting, Competitive Analysis, Cross-functional Team..., Leadership, Internal Controls, Internal Audit, Auditing, Financial Planning, Accounting, Financial Audits, Financial Modeling
Education
New York University - Leonard N. Stern School of Business
MS, Accounting
Swarthmore College
BA, Political Science, International Relations
Cynthia Huffstetler's NCO Experience January 2002 - January 2005
Job Student at University of Phoenix
Industry Mental Health Care
Experience
NCO January 2002 - January 2005
Info-nxx January 2000 - January 2002
Skills
Customer Satisfaction, Microsoft Word
Education
University of Phoenix 2012 — 2014
Bachelors of Psychology, Psychology
University of Phoenix 2012 — 2012
Associate of Arts, Psychology, 3.5
University of Phoenix
NCO January 2002 - January 2005
Info-nxx January 2000 - January 2002
Skills
Customer Satisfaction, Microsoft Word
Education
University of Phoenix 2012 — 2014
Bachelors of Psychology, Psychology
University of Phoenix 2012 — 2012
Associate of Arts, Psychology, 3.5
University of Phoenix
Allie Chandler Allie Chandler's NCO Experience October 1999 - February 2004
Job Currently available
Industry Medical Practice
Experience
Pediatrix Medical Group April 2013 - April 2014
MED3000 April 2009 - November 2012
Diversified HealthCare Association October 2006 - October 2007
Dallas Diagnostic Association-Baylor November 2004 - October 2006
NCO October 1999 - February 2004
Skills
Medical Billing, Accounts Receivable, Medical Coding, Customer Service, EMR, Medical Records, Medicare, Medicaid, Managed Care, HIPAA, Outlook, Revenue Cycle, Training, Quality Assurance, Health Insurance, Medical Terminology, Centricity, Payment Posting, Medical Office
Education
Collin County Community College
AAS; Associate Applied Sciences, program; Computer Sciences
Pediatrix Medical Group April 2013 - April 2014
MED3000 April 2009 - November 2012
Diversified HealthCare Association October 2006 - October 2007
Dallas Diagnostic Association-Baylor November 2004 - October 2006
NCO October 1999 - February 2004
Skills
Medical Billing, Accounts Receivable, Medical Coding, Customer Service, EMR, Medical Records, Medicare, Medicaid, Managed Care, HIPAA, Outlook, Revenue Cycle, Training, Quality Assurance, Health Insurance, Medical Terminology, Centricity, Payment Posting, Medical Office
Education
Collin County Community College
AAS; Associate Applied Sciences, program; Computer Sciences
Tikia Foat Tikia Foat's NCO Experience April 2007 - May 2008
Job Virtual Assistant
Industry Executive Office
Experience
Independent Success January 2010 - Present
MILESTONE INC July 2008 - September 2008
NCO April 2007 - May 2008
Rosewood November 2005 - January 2006
WEST June 2005 - November 2005
Market USA January 2000 - January 2003
Education
Rock Valley College 2003 — 2010
n/a, Nursing
Independent Success January 2010 - Present
MILESTONE INC July 2008 - September 2008
NCO April 2007 - May 2008
Rosewood November 2005 - January 2006
WEST June 2005 - November 2005
Market USA January 2000 - January 2003
Education
Rock Valley College 2003 — 2010
n/a, Nursing
Ivone Haire Ivone Haire's NCO Experience 1998 - 2006
Job Medical Billing and Coding
Industry Consumer Services
Experience
Aegis March 2007 - Present
Selene Finance October 2007 - July 2010
NCO Financial formerly Risk Management Alternatives February 1998 - February 2007
Collection February 1998 - February 2007
NCO 1998 - 2006
RMA 1998 - 2006
risk managment 1998 - 2006
Skills
Credit, Human Resources, Leadership, Management, Call Centers, Team Building, Accounts Receivable, Coaching, Training
Education
Texas School of Business-Friendswood 2013 — 2014
Medical Insurance Specialist/Medical Biller
Central Piedmont Community College 1992 — 1993
Business and Real Estate
Lee County Senior High 1990 — 1992
Aegis March 2007 - Present
Selene Finance October 2007 - July 2010
NCO Financial formerly Risk Management Alternatives February 1998 - February 2007
Collection February 1998 - February 2007
NCO 1998 - 2006
RMA 1998 - 2006
risk managment 1998 - 2006
Skills
Credit, Human Resources, Leadership, Management, Call Centers, Team Building, Accounts Receivable, Coaching, Training
Education
Texas School of Business-Friendswood 2013 — 2014
Medical Insurance Specialist/Medical Biller
Central Piedmont Community College 1992 — 1993
Business and Real Estate
Lee County Senior High 1990 — 1992
Cortney Warren Cortney Warren's NCO Experience May 2012 - February 2013
Job Customer Service Representative
Industry Telecommunications
Experience
Dia America Customer Service RepresentativeDial AmericaDecember 2013 - August 2014
Dial America December 2013 - August 2014
NCO Group May 2012 - February 2013
NCO May 2012 - February 2013
iQor November 2007 - July 2011
iQor November 2007 - July 2011
Animal Medical West April 2005 - May 2007
ANIMAL MEDICAL WEST April 2005 - May 2007
Skills
Customer Service..., Customer Finance, Receptionist Duties, Sales Operations
Education
Trident Technical College 2014 — 2017
Associate's Degree, Radiology Technician, Freshman
Fort Dorchester High School 1999 — 2003
High School Diploma
Dia America Customer Service RepresentativeDial AmericaDecember 2013 - August 2014
Dial America December 2013 - August 2014
NCO Group May 2012 - February 2013
NCO May 2012 - February 2013
iQor November 2007 - July 2011
iQor November 2007 - July 2011
Animal Medical West April 2005 - May 2007
ANIMAL MEDICAL WEST April 2005 - May 2007
Skills
Customer Service..., Customer Finance, Receptionist Duties, Sales Operations
Education
Trident Technical College 2014 — 2017
Associate's Degree, Radiology Technician, Freshman
Fort Dorchester High School 1999 — 2003
High School Diploma
Dwayne Seafus's NCO Experience January 2005 - September 2007
Job Prep, Baker, Pantry at Yard House Restaurants
Industry Restaurants
Experience
Yard House Restaurants April 2015 - Present
The Ranch at Las Colinas February 2015 - March 2015
Yard House Restaurants September 2014 - February 2015
Fidelity Investments May 2009 - September 2014
Fidelity Investments December 2013 - July 2014
Fidelity Investments September 2007 - May 2009
NCO January 2005 - September 2007
Skills
Employee Benefits, Insurance, Customer Service, Microsoft Office, Photoshop, Management, Time Management, Illustrator, InDesign, Microsoft Excel, Public Speaking, Training, Team Leadership, Leadership, Outlook, Drawing, Data Entry, Graphic Design, Logo Design, Adobe Acrobat, OS X, Access, Customer Satisfaction, Windows, Research, Process Scheduler, PowerPoint, Process Improvement, Mac, Relationship Management, Microsoft Word, Uniform Combined State..., Marketing, Analysis, COBRA, Teamwork, Risk Management, Sales, Finance, Health Insurance, Social Networking, Payroll, Software Documentation, Typing, Excellent written and..., Cooking, Food Safety, Food Preparation
Education
Le Cordon Bleu College of Culinary Arts-Dallas 2014 — 2016
Associate's degree, Culinary Arts/Chef Training
American InterContinental University 2009 — 2010
Bachelor of Fine Arts, Web Design, 3.7
Alamance Community College 2000 — 2003
Associate of Arts and Sciences (A.A.S.), Graphic Design
Yard House Restaurants April 2015 - Present
The Ranch at Las Colinas February 2015 - March 2015
Yard House Restaurants September 2014 - February 2015
Fidelity Investments May 2009 - September 2014
Fidelity Investments December 2013 - July 2014
Fidelity Investments September 2007 - May 2009
NCO January 2005 - September 2007
Skills
Employee Benefits, Insurance, Customer Service, Microsoft Office, Photoshop, Management, Time Management, Illustrator, InDesign, Microsoft Excel, Public Speaking, Training, Team Leadership, Leadership, Outlook, Drawing, Data Entry, Graphic Design, Logo Design, Adobe Acrobat, OS X, Access, Customer Satisfaction, Windows, Research, Process Scheduler, PowerPoint, Process Improvement, Mac, Relationship Management, Microsoft Word, Uniform Combined State..., Marketing, Analysis, COBRA, Teamwork, Risk Management, Sales, Finance, Health Insurance, Social Networking, Payroll, Software Documentation, Typing, Excellent written and..., Cooking, Food Safety, Food Preparation
Education
Le Cordon Bleu College of Culinary Arts-Dallas 2014 — 2016
Associate's degree, Culinary Arts/Chef Training
American InterContinental University 2009 — 2010
Bachelor of Fine Arts, Web Design, 3.7
Alamance Community College 2000 — 2003
Associate of Arts and Sciences (A.A.S.), Graphic Design
Steve Racht's NCO Experience August 2010 - October 2011
Job Marketing and Project Coordinator
Industry Construction
Experience
Pantano & Sons, Inc. April 2014 - Present
Beasley Media Solutions September 2012 - April 2014
Progressive Financial Services, Inc October 2011 - September 2012
NCO August 2010 - October 2011
Beasley Broadcast Group January 2009 - May 2010
NAVTEQ January 2007 - January 2009
Skills
PowerPoint, Word, Excel, Customer Service, Radio Broadcasting, Social Media, Sales, Social Media Marketing, Facebook, Advertising, Radio, Account Management, Marketing, Public Relations, Marketing Communications, Management, Photoshop, Broadcast, Outlook, Online Advertising, Marketing Strategy, Social Networking, Digital Media, New Media, Media Planning, Advertising Sales, Online Marketing
Education
Temple University 2008 — 2010
Bachelor of Science, Communication
Lackawanna College 2005 — 2007
Associate, Communication
Pantano & Sons, Inc. April 2014 - Present
Beasley Media Solutions September 2012 - April 2014
Progressive Financial Services, Inc October 2011 - September 2012
NCO August 2010 - October 2011
Beasley Broadcast Group January 2009 - May 2010
NAVTEQ January 2007 - January 2009
Skills
PowerPoint, Word, Excel, Customer Service, Radio Broadcasting, Social Media, Sales, Social Media Marketing, Facebook, Advertising, Radio, Account Management, Marketing, Public Relations, Marketing Communications, Management, Photoshop, Broadcast, Outlook, Online Advertising, Marketing Strategy, Social Networking, Digital Media, New Media, Media Planning, Advertising Sales, Online Marketing
Education
Temple University 2008 — 2010
Bachelor of Science, Communication
Lackawanna College 2005 — 2007
Associate, Communication
LASHANNON MCCOLLUM LASHANNON MCCOLLUM's NCO Experience September 2012 - March 2013
Job Taxpayer Advisor at Internal Revenue Service
Industry Human Resources
Experience
Internal Revenue Service August 2014 - May 2015
West at Home January 2009 - August 2013
NCO September 2012 - March 2013
Verizon Wireless October 2011 - August 2012
Service Solutions November 2006 - October 2008
Blue Thunder August 2004 - October 2006
Skills
Human Resources, Employee Relations, Vendor Management, Customer Service, Recruiting, Training, Employee Training, Leadership, Customer Retention, Operations Management, Interviews, Management, Payroll, Call Centers, Sourcing, Time Management, Applicant Tracking..., Onboarding, Coaching, Hiring, HRIS, Personnel Management, Employee Benefits, Benefits Administration, Team Building, Performance Management, Talent Acquisition, Talent Management, New Hire Orientations, Employee Engagement, Job Descriptions, NICE, NICE Call Recording, AS400 Administration, I-9 Compliance, ERP, CMS, Avaya Communication..., ADOBE, Payroll Processing, 48 WPM
Education
American Public University System 2014 — 2014
Master of Arts (MA), Human Resources Management/Personnel Administration, General, 3.90
American Public University System 2012 — 2012
Bachelor of Managment, Human Resources Management and Services, 3.3
Internal Revenue Service August 2014 - May 2015
West at Home January 2009 - August 2013
NCO September 2012 - March 2013
Verizon Wireless October 2011 - August 2012
Service Solutions November 2006 - October 2008
Blue Thunder August 2004 - October 2006
Skills
Human Resources, Employee Relations, Vendor Management, Customer Service, Recruiting, Training, Employee Training, Leadership, Customer Retention, Operations Management, Interviews, Management, Payroll, Call Centers, Sourcing, Time Management, Applicant Tracking..., Onboarding, Coaching, Hiring, HRIS, Personnel Management, Employee Benefits, Benefits Administration, Team Building, Performance Management, Talent Acquisition, Talent Management, New Hire Orientations, Employee Engagement, Job Descriptions, NICE, NICE Call Recording, AS400 Administration, I-9 Compliance, ERP, CMS, Avaya Communication..., ADOBE, Payroll Processing, 48 WPM
Education
American Public University System 2014 — 2014
Master of Arts (MA), Human Resources Management/Personnel Administration, General, 3.90
American Public University System 2012 — 2012
Bachelor of Managment, Human Resources Management and Services, 3.3
Denise Fishel's NCO Experience April 2009 - June 2009
Job ElectronicMarketing Specialist / Member Specialist
Industry Internet
Experience
Allied Business Network February 2010 - Present
NCO April 2009 - June 2009
Skills
Email Marketing, Web Design, Marketing, Advertising, Graphic Design, Video, Web Development, SEO, Social Media Marketing, Marketing Strategy, Social Media, Web Analytics, PPC, Online Marketing, Online Advertising
Education
Pittsburgh Technical Institute 2006 — 2008
Associates Degree
Allied Business Network February 2010 - Present
NCO April 2009 - June 2009
Skills
Email Marketing, Web Design, Marketing, Advertising, Graphic Design, Video, Web Development, SEO, Social Media Marketing, Marketing Strategy, Social Media, Web Analytics, PPC, Online Marketing, Online Advertising
Education
Pittsburgh Technical Institute 2006 — 2008
Associates Degree
Siobhan Vawters Siobhan Vawters's NCO Experience 2007 - 2009
Job Medical Administration/ Customer Service Representative
Industry Consumer Services
Experience
Aerotek April 2014 - June 2014
HR Block December 2013 - March 2014
NCO 2007 - 2009
Taco Bell July 1997 - July 2006
Skills
Customer Service, Management, Data Entry, Quadra Med Quantim..., 3M Encoder, QuadraMed MPI Software, ~ ICD-9-CM & CPT, Speech Recognition..., Electronic Health..., Insurance Claim..., Electronic Insurance..., HIPPA, Microsoft Word, Excel, Access, PowerPoint, medical terminology, medical..., medical transcription, patient scheduling, registration, charge entry, cashiering, Invoicing, Cashiering, Medical Terminology, Troubleshooting
Education
Rasmussen College-Illinois 2010 — 2013
Associate of Applied Science, Medical Administration
Aerotek April 2014 - June 2014
HR Block December 2013 - March 2014
NCO 2007 - 2009
Taco Bell July 1997 - July 2006
Skills
Customer Service, Management, Data Entry, Quadra Med Quantim..., 3M Encoder, QuadraMed MPI Software, ~ ICD-9-CM & CPT, Speech Recognition..., Electronic Health..., Insurance Claim..., Electronic Insurance..., HIPPA, Microsoft Word, Excel, Access, PowerPoint, medical terminology, medical..., medical transcription, patient scheduling, registration, charge entry, cashiering, Invoicing, Cashiering, Medical Terminology, Troubleshooting
Education
Rasmussen College-Illinois 2010 — 2013
Associate of Applied Science, Medical Administration
Chris Medved Chris Medved's NCO Experience June 2010 - February 2011
Job Collegio Photographer at Pittsburg State University
Industry Graphic Design
Experience
Collegio January 2011 - Present
Pittsburg State University August 2010 - Present
Medical Media Kansas City VA Medical Center May 2013 - August 2013
NCO June 2010 - February 2011
Encore May 2008 - January 2010
Skills
Web Design, Multi Tasking, Leadership, Promotions, Public Relations, Collaborative Problem..., Creativity, Client Relations Skills, Adobe Creative Suite, Adobe Design Programs, Microsoft Word, Microsoft Excel, Mac OS, Oral & Written..., Creative Problem Solving, Meet Deadlines, CAD, 3D graphics, Graphic Design, Photography, Portrait Photography, Commercial Photography, Event Photography, Editing
Education
Pittsburg State University 2010 — 2014
Bachelor of Science in Technology, Commercial Graphics
Johnson County Community College 2007 — 2009
Collegio January 2011 - Present
Pittsburg State University August 2010 - Present
Medical Media Kansas City VA Medical Center May 2013 - August 2013
NCO June 2010 - February 2011
Encore May 2008 - January 2010
Skills
Web Design, Multi Tasking, Leadership, Promotions, Public Relations, Collaborative Problem..., Creativity, Client Relations Skills, Adobe Creative Suite, Adobe Design Programs, Microsoft Word, Microsoft Excel, Mac OS, Oral & Written..., Creative Problem Solving, Meet Deadlines, CAD, 3D graphics, Graphic Design, Photography, Portrait Photography, Commercial Photography, Event Photography, Editing
Education
Pittsburg State University 2010 — 2014
Bachelor of Science in Technology, Commercial Graphics
Johnson County Community College 2007 — 2009
Staci Daugherty Staci Daugherty's NCO Experience February 2011 - Present
Job Editor and Chief
Industry Writing and Editing
Experience
Time to Savor August 2012 - Present
APAC February 2011 - Present
NCO Group February 2011 - Present
NCO February 2011 - Present
Aegis Communications September 2008 - June 2010
Wal-Mart Supercenters, Carthage & Joplin, MO March 2004 - January 2007
Carthage R-9 School District January 2002 - September 2004
Mercy Discovery Center June 1997 - August 1998
Skills
Microsoft Office, Microsoft Word, Microsoft Excel, Outlook Express, Adding Machine, Fax, Phone Etiquette, Mac OS X, Creative Writing, Business Writing
Education
Ashford University (Bridgepoint Education, Inc 2010 — 2012
BA, English
Ashford University 2009 — 2012
English, Literature, Psychology
Missouri Southern State University 1985 — 1990
Associate of Arts, General Studies
Carthage Senior High School 1982 — 1985
High School Diploma, English
Carthage Senior High School 1982 — 1985
Bachelor of Arts (B.A.), English
Time to Savor August 2012 - Present
APAC February 2011 - Present
NCO Group February 2011 - Present
NCO February 2011 - Present
Aegis Communications September 2008 - June 2010
Wal-Mart Supercenters, Carthage & Joplin, MO March 2004 - January 2007
Carthage R-9 School District January 2002 - September 2004
Mercy Discovery Center June 1997 - August 1998
Skills
Microsoft Office, Microsoft Word, Microsoft Excel, Outlook Express, Adding Machine, Fax, Phone Etiquette, Mac OS X, Creative Writing, Business Writing
Education
Ashford University (Bridgepoint Education, Inc 2010 — 2012
BA, English
Ashford University 2009 — 2012
English, Literature, Psychology
Missouri Southern State University 1985 — 1990
Associate of Arts, General Studies
Carthage Senior High School 1982 — 1985
High School Diploma, English
Carthage Senior High School 1982 — 1985
Bachelor of Arts (B.A.), English
Isaac Orantes Isaac Orantes's NCO Experience September 2012 - November 2013
Job Internet Marketing
Industry Internet
Experience
Expert Global Solutions February 2013 - Present
NCO September 2012 - November 2013
Accelerated Data Center's Guatemala August 2011 - September 2012
Molduras y Mas July 2010 - August 2011
CEG January 2011 - April 2011
AMEN January 2009 - July 2009
AB Looms August 2008 - December 2008
Producciones Monte Maria August 2006 - September 2007
Skills
Graphic Design, Web Marketing, Entrepreneurship, Photography, Management, Network Marketing, Online Advertising, SEO, Social Media Marketing, Online Marketing, Marketing Strategy, Social Media, Social Networking, Marketing, E-commerce, Team Leadership, Business Strategy
Education
Astrored 2013 — 2013
Course, Astronomy and Astrophysics
Massachusetts Institute of Technology - Sloan School of Management 2012 — 2013
Associate's Diploma degree, Business Administration and Management, General, E-learning
Universidad Galileo 2010 — 2012
Bachelor's degree, Telecommunication and business administration
Universidad Galileo 2009 — 2010
Technician, Informatics
Universidad Galileo 2008 — 2009
Course in business and Office automation, Business Support and Informatics, Technician
CEG 2006 — 2008
High School, Bachillerato en Computación, Informatics, High School
Expert Global Solutions February 2013 - Present
NCO September 2012 - November 2013
Accelerated Data Center's Guatemala August 2011 - September 2012
Molduras y Mas July 2010 - August 2011
CEG January 2011 - April 2011
AMEN January 2009 - July 2009
AB Looms August 2008 - December 2008
Producciones Monte Maria August 2006 - September 2007
Skills
Graphic Design, Web Marketing, Entrepreneurship, Photography, Management, Network Marketing, Online Advertising, SEO, Social Media Marketing, Online Marketing, Marketing Strategy, Social Media, Social Networking, Marketing, E-commerce, Team Leadership, Business Strategy
Education
Astrored 2013 — 2013
Course, Astronomy and Astrophysics
Massachusetts Institute of Technology - Sloan School of Management 2012 — 2013
Associate's Diploma degree, Business Administration and Management, General, E-learning
Universidad Galileo 2010 — 2012
Bachelor's degree, Telecommunication and business administration
Universidad Galileo 2009 — 2010
Technician, Informatics
Universidad Galileo 2008 — 2009
Course in business and Office automation, Business Support and Informatics, Technician
CEG 2006 — 2008
High School, Bachillerato en Computación, Informatics, High School
Ryan Wogaman Ryan Wogaman's NCO Experience March 2009 - March 2010
Job Operations Admin at Best Buy
Industry Photography
Experience
Best Buy October 2007 - Present
Holiday Inn/Staybridge Suites March 2011 - July 2011
NCO March 2009 - March 2010
UPS September 2008 - March 2009
Skills
Adobe Creative Suite, Communication, Customer Service, Deadline Driven, Dedicated Professional, Digital Cameras, Event Photography, Lightroom, Organization, Photoshop, Portrait Photography, Problem Solving, Success Driven, Sports Photography, Video Camera, Windows
Education
The Art Institute of Pittsburgh-Online Division 2011 — 2013
Associate's degree, Photography
Rock Valley College 2006 — 2009
Bachelor's degree, Criminal Justice/Law Enforcement Administration
Hononegah High School 2002 — 2006
High School Diploma
Best Buy October 2007 - Present
Holiday Inn/Staybridge Suites March 2011 - July 2011
NCO March 2009 - March 2010
UPS September 2008 - March 2009
Skills
Adobe Creative Suite, Communication, Customer Service, Deadline Driven, Dedicated Professional, Digital Cameras, Event Photography, Lightroom, Organization, Photoshop, Portrait Photography, Problem Solving, Success Driven, Sports Photography, Video Camera, Windows
Education
The Art Institute of Pittsburgh-Online Division 2011 — 2013
Associate's degree, Photography
Rock Valley College 2006 — 2009
Bachelor's degree, Criminal Justice/Law Enforcement Administration
Hononegah High School 2002 — 2006
High School Diploma
Alishia Wilkins's NCO Experience March 2007 - June 2009
Job Business Owner at ASW Management Group
Industry Hospital & Health Care
Experience
ASW Managment Group February 2014 - Present
Liberty Tax Service January 2015 - April 2015
St. Mary’s Home Care Services Inc October 2011 - February 2015
US Census Bureau February 2010 - June 2010
NCO March 2007 - June 2009
Primerica February 2007 - March 2008
Primerica February 2007 - March 2008
Skills
Data Entry, Office Management, Payroll, Training, Filing, Administrative..., Human Resources, File Management, Calendars, Microsoft Office, Microsoft Word, 10 Key, New Business Development, Recruiting, Fax, Invoicing, World Class Customer..., Customer Service..., Medical Office Training..., Receptionist Duties, Call Center, Medicaid Billing, New Hire Orientations, Microsoft Excel, HIPAA, Office Administration, Spreadsheets, Insurance, Medical Records, Office Equipment, Confidentiality, Clerical Work, Employee Relations, Microsoft Office 2007, Expense Reports, Copying, Records Management, Administrative Work, PowerPoint, ICD-9, Leadership, Employee Training, Small Business, Telephone Skills, Appointment Scheduling
Education
Strayer University
Business Administration and Management, General
Strayer University
Bachelor of Business Administration (BBA), Business/Commerce, General
ASW Managment Group February 2014 - Present
Liberty Tax Service January 2015 - April 2015
St. Mary’s Home Care Services Inc October 2011 - February 2015
US Census Bureau February 2010 - June 2010
NCO March 2007 - June 2009
Primerica February 2007 - March 2008
Primerica February 2007 - March 2008
Skills
Data Entry, Office Management, Payroll, Training, Filing, Administrative..., Human Resources, File Management, Calendars, Microsoft Office, Microsoft Word, 10 Key, New Business Development, Recruiting, Fax, Invoicing, World Class Customer..., Customer Service..., Medical Office Training..., Receptionist Duties, Call Center, Medicaid Billing, New Hire Orientations, Microsoft Excel, HIPAA, Office Administration, Spreadsheets, Insurance, Medical Records, Office Equipment, Confidentiality, Clerical Work, Employee Relations, Microsoft Office 2007, Expense Reports, Copying, Records Management, Administrative Work, PowerPoint, ICD-9, Leadership, Employee Training, Small Business, Telephone Skills, Appointment Scheduling
Education
Strayer University
Business Administration and Management, General
Strayer University
Bachelor of Business Administration (BBA), Business/Commerce, General
Charity Thomas Charity Thomas's NCO Experience February 2007 - December 2007
Job Owner at Kenzie's Event Center
Industry Insurance
Experience
Kenzie's Event Center January 2012 - Present
Aetna Life Insurance August 2008 - September 2011
Victoria Secret April 2005 - February 2011
Foundation Strong 2005 - 2009
NCO February 2007 - December 2007
Carrie's Tax Service January 2002 - April 2006
Skills
Insurance, Customer Service, Data Entry, Account Management, Customer Satisfaction, Sales Management, Sales
Education
Forsyth Technical Community College
Kenzie's Event Center January 2012 - Present
Aetna Life Insurance August 2008 - September 2011
Victoria Secret April 2005 - February 2011
Foundation Strong 2005 - 2009
NCO February 2007 - December 2007
Carrie's Tax Service January 2002 - April 2006
Skills
Insurance, Customer Service, Data Entry, Account Management, Customer Satisfaction, Sales Management, Sales
Education
Forsyth Technical Community College
Devin Long Devin Long's NCO Experience December 2010 - Present
Job Customer Service/ Administrative
Industry Higher Education
Experience
NCO December 2010 - Present
Samaritan House international Ministries September 2010 - Present
Self- employed April 2006 - Present
IQOR: Peoples Gas December 2008 - October 2010
Steve and Barry October 2009 - January 2010
Body Shop of America April 2008 - August 2008
Johnston*s YMCA April 2007 - August 2007
Skills
Microsoft Windows..., Mac OS X 10.5.8 later
Education
Central Piedmont Community College 2011 — 2012
Associates in Art, Psychology
NCO December 2010 - Present
Samaritan House international Ministries September 2010 - Present
Self- employed April 2006 - Present
IQOR: Peoples Gas December 2008 - October 2010
Steve and Barry October 2009 - January 2010
Body Shop of America April 2008 - August 2008
Johnston*s YMCA April 2007 - August 2007
Skills
Microsoft Windows..., Mac OS X 10.5.8 later
Education
Central Piedmont Community College 2011 — 2012
Associates in Art, Psychology
Drew Adian Drew Adian's NCO Experience November 2009 - Present
Job Telecommunications Professional
Industry Telecommunications
Experience
NCO November 2009 - Present
Dish Network March 2009 - November 2009
Teletek Communications January 2008 - February 2009
NCO September 2005 - September 2007
KIS Communications March 2003 - September 2005
WorldBridge Broadband Services June 2002 - February 2003
T Broadband (now Comcast) March 2002 - June 2002
WorldBridge Broadband Services December 1999 - January 2002
Optel Cable September 1998 - December 1999
Optel February 1998 - September 1998
Education
Metropolitan State College of Denver 2002 — 2003
none, General
NCO November 2009 - Present
Dish Network March 2009 - November 2009
Teletek Communications January 2008 - February 2009
NCO September 2005 - September 2007
KIS Communications March 2003 - September 2005
WorldBridge Broadband Services June 2002 - February 2003
T Broadband (now Comcast) March 2002 - June 2002
WorldBridge Broadband Services December 1999 - January 2002
Optel Cable September 1998 - December 1999
Optel February 1998 - September 1998
Education
Metropolitan State College of Denver 2002 — 2003
none, General
Taqiyya Brown Taqiyya Brown's NCO Experience June 2008 - July 2010
Job Collector at NCO
Industry Banking
Experience
NCO June 2008 - July 2010
Citizens Trust Bank May 2007 - April 2008
Citizens Trust Bank 2007 - 2008
Education
Clayton State University 2009 — 2010
American InterContinental University 2006 — 2008
NCO June 2008 - July 2010
Citizens Trust Bank May 2007 - April 2008
Citizens Trust Bank 2007 - 2008
Education
Clayton State University 2009 — 2010
American InterContinental University 2006 — 2008
Mohamed ali Achour Mohamed ali Achour's NCO Experience 2003 - 2004
Job Courtier immobilier agréé chez Royal LePage Tendance
Industry Real Estate
Experience
Royal LePage August 2014 - Present
Via Capitale November 2012 - August 2014
Expansion immo September 2004 - October 2012
Banque Laurentienne 2004 - 2005
NCO 2003 - 2004
Skills
DES, Marketing, Negotiation, Sales Management, Strategic Planning, New Business Development, Online Advertising, Project Planning, Investments, Social Media Marketing, Business Strategy, Selling, Accounting, Mortgage Lending, Advertising, Négociations, Vente, Sales Manager, Planification..., Sales
Education
Collège de l'immobilier à Quebec 2010 — 2011
Courtier Immobilier-902.57, Immobilier Général & Gestion d'actif immobilier et Gestion d'une firme de courtage immobilière
Université du Québec à Montréal 2005 — 2010
BAA, Par cumul de certificat (Administration, Finance, Économie)
Collège de l'immobilier à Québec 2004 — 2005
Agent immobilier-902.56, Immobilier Général, Évaluation immobilier, Droit & Rédaction de contrat, Mathématique immobiliere
Université du Québec à Montréal 2003 — 2004
BAC en Actuariat non achevé, Assurance, Mathématique Actuarielle, Probabilité, Statistique...
ahunstic
Royal LePage August 2014 - Present
Via Capitale November 2012 - August 2014
Expansion immo September 2004 - October 2012
Banque Laurentienne 2004 - 2005
NCO 2003 - 2004
Skills
DES, Marketing, Negotiation, Sales Management, Strategic Planning, New Business Development, Online Advertising, Project Planning, Investments, Social Media Marketing, Business Strategy, Selling, Accounting, Mortgage Lending, Advertising, Négociations, Vente, Sales Manager, Planification..., Sales
Education
Collège de l'immobilier à Quebec 2010 — 2011
Courtier Immobilier-902.57, Immobilier Général & Gestion d'actif immobilier et Gestion d'une firme de courtage immobilière
Université du Québec à Montréal 2005 — 2010
BAA, Par cumul de certificat (Administration, Finance, Économie)
Collège de l'immobilier à Québec 2004 — 2005
Agent immobilier-902.56, Immobilier Général, Évaluation immobilier, Droit & Rédaction de contrat, Mathématique immobiliere
Université du Québec à Montréal 2003 — 2004
BAC en Actuariat non achevé, Assurance, Mathématique Actuarielle, Probabilité, Statistique...
ahunstic
Shannon Qualls Shannon Qualls's NCO Experience August 2007 - March 2008
Job Administrative Assistant, Customer Service, Data Entry, and Collections
Industry Consumer Services
Experience
Metlife Auto & Home Insurance April 2008 - March 2009
NCO August 2007 - March 2008
Genco-Capital Returns Inc February 2007 - April 2007
Precision Metrology February 2006 - August 2006
Universal Mortgage February 2002 - July 2005
Arrow Financial Services October 1998 - June 2001
Burns Industrial January 1998 - February 2000
Education
Learning Enterprise High School
Madison Area Technical College
Metlife Auto & Home Insurance April 2008 - March 2009
NCO August 2007 - March 2008
Genco-Capital Returns Inc February 2007 - April 2007
Precision Metrology February 2006 - August 2006
Universal Mortgage February 2002 - July 2005
Arrow Financial Services October 1998 - June 2001
Burns Industrial January 1998 - February 2000
Education
Learning Enterprise High School
Madison Area Technical College
Candice Blake's NCO Experience January 2003 - March 2005
Job Verizon
Industry Retail
Experience
Verizon Wireless September 2015 - Present
Creditsafe October 2013 - September 2015
Lehigh Valley Health Network March 2011 - September 2011
T-Mobile December 2008 - August 2010
NCO January 2003 - March 2005
Skills
B2B, Lead Generation, Solution Selling, Account Management, New Business Development, Business Development, Sales Process, Salesforce.com, Business Strategy, Key Account Management, CRM, Direct Sales, SaaS, Business Intelligence, Cold Calling, Sales
Education
Lehigh Carbon Community College 2010 — 2012
Education
Prince George's Community College 2006 — 2007
General Studies
Howard University 2003 — 2005
Psychology
William Allen High School 1999 — 2003
Verizon Wireless September 2015 - Present
Creditsafe October 2013 - September 2015
Lehigh Valley Health Network March 2011 - September 2011
T-Mobile December 2008 - August 2010
NCO January 2003 - March 2005
Skills
B2B, Lead Generation, Solution Selling, Account Management, New Business Development, Business Development, Sales Process, Salesforce.com, Business Strategy, Key Account Management, CRM, Direct Sales, SaaS, Business Intelligence, Cold Calling, Sales
Education
Lehigh Carbon Community College 2010 — 2012
Education
Prince George's Community College 2006 — 2007
General Studies
Howard University 2003 — 2005
Psychology
William Allen High School 1999 — 2003
Lorrie Thies Lorrie Thies's NCO Experience April 2006 - June 2008
Job Student of history at NIU
Industry Research
Experience
NIU August 2012 - Present
Thistledown Kennels August 2010 - Present
NCO April 2006 - June 2008
Homepages February 2005 - June 2005
Skills
Public Speaking, Customer Service, Microsoft Excel, Microsoft Office, Social Media, Accounting, Accounts Payable, Accounts Receivable, Management, PowerPoint, Social Networking
Education
Northern Illinois University 2010 — 2014
Senior, History, Art History.
Rock Valley College 2008 — 2011
Associate's Degree, General Studies and history, 3.5 GPA
Cumberland highschool
Diploma, Art/Art Studies, General
NIU August 2012 - Present
Thistledown Kennels August 2010 - Present
NCO April 2006 - June 2008
Homepages February 2005 - June 2005
Skills
Public Speaking, Customer Service, Microsoft Excel, Microsoft Office, Social Media, Accounting, Accounts Payable, Accounts Receivable, Management, PowerPoint, Social Networking
Education
Northern Illinois University 2010 — 2014
Senior, History, Art History.
Rock Valley College 2008 — 2011
Associate's Degree, General Studies and history, 3.5 GPA
Cumberland highschool
Diploma, Art/Art Studies, General
Jaleesa Brown Jaleesa Brown's NCO Experience January 2010 - May 2010
Job Computer Labaide at Arizona Western College
Industry Education Management
Experience
Arizona Western College August 2008 - Present
NCO January 2010 - May 2010
Skills
Customer Service, Communication, Microsoft Office
Education
Arizona Western College 2008 — 2014
Obtaining Associate Degree, Office Administration
Yuma High School 2004 — 2008
High School Diploma
Arizona Western College August 2008 - Present
NCO January 2010 - May 2010
Skills
Customer Service, Communication, Microsoft Office
Education
Arizona Western College 2008 — 2014
Obtaining Associate Degree, Office Administration
Yuma High School 2004 — 2008
High School Diploma
Nelson Haines Nelson Haines's NCO Experience January 2001 - January 2002
Job Marketing Executive/ Director Of Promotions at NYL MEDIA
Industry Entertainment
Experience
NYL MEDIA 2010 - Present
NCO January 2001 - January 2002
Education
Mohawk College 2009 — 2011
Business
NYL MEDIA 2010 - Present
NCO January 2001 - January 2002
Education
Mohawk College 2009 — 2011
Business
Carolyn Milbourne Carolyn Milbourne's NCO Experience October 2008 - August 2010
Job Regional Advisor, Global Recruitment US at NCO Financial Systems
Industry Financial Services
Experience
NCO October 2008 - August 2010
NCO Group 2008 - 2009
NCO Financial Systems September 2006 - October 2008
Hewitt Associates August 2004 - October 2005
Goodman & Company 2002 - 2003
Education
Tidewater Community College 2007 — 2008
Pursuing
NCO October 2008 - August 2010
NCO Group 2008 - 2009
NCO Financial Systems September 2006 - October 2008
Hewitt Associates August 2004 - October 2005
Goodman & Company 2002 - 2003
Education
Tidewater Community College 2007 — 2008
Pursuing
Ebonie Stewart Ebonie Stewart's NCO Experience August 2006 - April 2007
Job Account Protection Services CCP at American Express
Industry Financial Services
Experience
American Express August 2008 - April 2015
Infonxx April 2006 - July 2007
nco August 2006 - April 2007
Skills
Banking, Portfolio Management, Credit Risk, Electronic Payments, Cross Selling, Payment Card Processing, Financial Modeling, Financial Risk, Commercial Cards, AML, Process Improvement, Credit Cards, Credit, Call Centers, Financial Services, Customer Experience, Risk Management
Education
Greensboro College 2002 — 2006
Psychology
Fayetteville Technical Community College 2003 — 2005
American Express August 2008 - April 2015
Infonxx April 2006 - July 2007
nco August 2006 - April 2007
Skills
Banking, Portfolio Management, Credit Risk, Electronic Payments, Cross Selling, Payment Card Processing, Financial Modeling, Financial Risk, Commercial Cards, AML, Process Improvement, Credit Cards, Credit, Call Centers, Financial Services, Customer Experience, Risk Management
Education
Greensboro College 2002 — 2006
Psychology
Fayetteville Technical Community College 2003 — 2005
Erika Monroe-Kane Erika Monroe-Kane's NCO Experience February 2008 - February 2009
Job Director of Communications at Madison Museum of Contemporary Art
Industry Nonprofit Organization Management
Experience
Madison Museum of Contemporary Art April 2013 - Present
Firecracker Consulting, LLC January 2012 - Present
E2 Mass Media, producer of the art project Where Are You Going? January 2013 - Present
National Center for Media Engagement September 2011 - December 2012
Wisconsin Department of Children and Families March 2009 - August 2011
NCO February 2008 - February 2009
United Way of Dane County 2006 - February 2008
United Way of Dane County 2003 - 2006
Illinois State Medical Society 1998 - 2002
Pozor Magazine 1994 - 1995
Skills
Message Development, Strategic Planning, Strategic Communications, Media Relations, Crisis Communications, Integrated Marketing
Education
University of Missouri-Columbia
BA, English, Philosophy
Madison Museum of Contemporary Art April 2013 - Present
Firecracker Consulting, LLC January 2012 - Present
E2 Mass Media, producer of the art project Where Are You Going? January 2013 - Present
National Center for Media Engagement September 2011 - December 2012
Wisconsin Department of Children and Families March 2009 - August 2011
NCO February 2008 - February 2009
United Way of Dane County 2006 - February 2008
United Way of Dane County 2003 - 2006
Illinois State Medical Society 1998 - 2002
Pozor Magazine 1994 - 1995
Skills
Message Development, Strategic Planning, Strategic Communications, Media Relations, Crisis Communications, Integrated Marketing
Education
University of Missouri-Columbia
BA, English, Philosophy
Toby Atkins Toby Atkins's NCO Experience November 2012 - February 2013
Job Customer Service Representative at UNITED HEALTH CARE
Industry Financial Services
Experience
UNITED HEALTH CARE July 2014 - Present
Walmart May 2013 - October 2013
nco November 2012 - February 2013
Aon Hewitt/randstad September 2012 - January 2013
Aetna July 2009 - July 2011
First Data Corporation January 1990 - July 1995
Education
Strayer University 2008 — 2012
Criminal Justice/Safety Studies, 2.5
high point central high school 1976 — 1978
UNITED HEALTH CARE July 2014 - Present
Walmart May 2013 - October 2013
nco November 2012 - February 2013
Aon Hewitt/randstad September 2012 - January 2013
Aetna July 2009 - July 2011
First Data Corporation January 1990 - July 1995
Education
Strayer University 2008 — 2012
Criminal Justice/Safety Studies, 2.5
high point central high school 1976 — 1978
Sumayyah Robinson Sumayyah Robinson's NCO Experience July 2007 - February 2010
Job Mortgage Loan Specialist, Leadership and Communications
Industry Financial Services
Experience
UEI College February 2011 - December 2012
NCO July 2007 - February 2010
Bank of America August 2003 - February 2007
Gilbarco March 2002 - August 2003
Skills
Analysis, Customer Satisfaction, Software Documentation, Loans, Customer Service, Mortgage Lending, Troubleshooting, Program Management, Human Resources, Time Management, Marketing, General Ledger, Payments, Equities, Call Center, 10 Key, Outlook, Data Entry, Customer Experience, Microsoft Excel, Finance, Leadership, Consumer Real Estate, Microsoft Office, Banking, Asset Management, Supply Chain Management, Call Centers
Education
Georgia State University
Bachelors of Arts Degree, Speech Communications and Psychology
UEI College February 2011 - December 2012
NCO July 2007 - February 2010
Bank of America August 2003 - February 2007
Gilbarco March 2002 - August 2003
Skills
Analysis, Customer Satisfaction, Software Documentation, Loans, Customer Service, Mortgage Lending, Troubleshooting, Program Management, Human Resources, Time Management, Marketing, General Ledger, Payments, Equities, Call Center, 10 Key, Outlook, Data Entry, Customer Experience, Microsoft Excel, Finance, Leadership, Consumer Real Estate, Microsoft Office, Banking, Asset Management, Supply Chain Management, Call Centers
Education
Georgia State University
Bachelors of Arts Degree, Speech Communications and Psychology
John L. Ford, Jr. John L. Ford, Jr.'s NCO Experience November 2010 - December 2011
Job Digital Account Manager
Industry Market Research
Experience
Voice Media Group / www.voicemediagroup.com January 2015 - Present
SECURUS PAYMENTS March 2013 - November 2013
NCO November 2010 - December 2011
Sales Repair Solutions, Inc.(Identifix Division) August 2005 - April 2009
JF Promotions, Inc. June 1998 - July 2005
Sands Promotions, Inc November 1995 - June 1998
Skills
Advertisement, Inside Sales, Telecommunications, Call Center, Workforce Management, Outsourcing, Account Management, Customer Service, Team Building, CRM, Sales Management, Customer Satisfaction, Sales, Team Leadership, Customer Retention, Strategic Planning, Operations Management, Avaya, Performance Management, Coaching, Vendor Management, Recruiting, Management, Training, Strategy, Sales Process, Contract Negotiation, Direct Sales, Sales Operations, B2B, Cold Calling, Lead Generation, Telemarketing, Process Improvement, Social Media Marketing, Profit, Fundraising, Competitive Analysis, Advertising, Business Development, Retail, Leadership, Negotiation, Marketing, Customer Experience, Salesforce.com, Forecasting, Pricing, Business Planning, Business Strategy
Education
Vatterott College-Joplin 2013 — 2015
Associates Degree, Business Management
Missouri Southern State University 1983 — 1984
Clark High School - Las Vegas, NV 1980 — 1983
Voice Media Group / www.voicemediagroup.com January 2015 - Present
SECURUS PAYMENTS March 2013 - November 2013
NCO November 2010 - December 2011
Sales Repair Solutions, Inc.(Identifix Division) August 2005 - April 2009
JF Promotions, Inc. June 1998 - July 2005
Sands Promotions, Inc November 1995 - June 1998
Skills
Advertisement, Inside Sales, Telecommunications, Call Center, Workforce Management, Outsourcing, Account Management, Customer Service, Team Building, CRM, Sales Management, Customer Satisfaction, Sales, Team Leadership, Customer Retention, Strategic Planning, Operations Management, Avaya, Performance Management, Coaching, Vendor Management, Recruiting, Management, Training, Strategy, Sales Process, Contract Negotiation, Direct Sales, Sales Operations, B2B, Cold Calling, Lead Generation, Telemarketing, Process Improvement, Social Media Marketing, Profit, Fundraising, Competitive Analysis, Advertising, Business Development, Retail, Leadership, Negotiation, Marketing, Customer Experience, Salesforce.com, Forecasting, Pricing, Business Planning, Business Strategy
Education
Vatterott College-Joplin 2013 — 2015
Associates Degree, Business Management
Missouri Southern State University 1983 — 1984
Clark High School - Las Vegas, NV 1980 — 1983
Gina Nickel's NCO Experience February 2008 - Present
Job Office Manager at NCO
Industry Broadcast Media
Experience
NCO February 2008 - Present
Waters & Kraus, LLP July 2006 - January 2008
Vista Ridge Baptist Church April 1998 - October 2005
BH Construction July 1994 - April 1998
DSC June 1989 - June 1994
Reserve Life Insurance February 1982 - June 1989
Mistletoe Boots June 1977 - May 1980
Skills
Microsoft Excel, Microsoft Word, Outlook, Financial Reporting, Microsoft Office, Data Entry, Teaching, Financial Analysis, Process Improvement, Social Media, Accounting, Customer Service, Negotiation, QuickBooks, Analysis, Research, PowerPoint, Administrative..., Budgets, Retail, Inventory Management, Marketing, Non-profits, Purchasing, Coaching, Insurance, Sales, Team Building, Management, Team Leadership, Public Speaking, Financial Accounting, Leadership, Event Planning, Finance, Windows, Business Analysis, Data Analysis, Accounts Payable, Social Networking, Tax, Project Planning, Real Estate, GAAP, Software Documentation, Training, Strategic Planning, Risk Management, Contract Negotiation, Event Management
Education
The University of Texas at Dallas 1982 — 1985
Finance
Odessa College 1980 — 1982
David W. Carter High School 1976 — 1980
NCO February 2008 - Present
Waters & Kraus, LLP July 2006 - January 2008
Vista Ridge Baptist Church April 1998 - October 2005
BH Construction July 1994 - April 1998
DSC June 1989 - June 1994
Reserve Life Insurance February 1982 - June 1989
Mistletoe Boots June 1977 - May 1980
Skills
Microsoft Excel, Microsoft Word, Outlook, Financial Reporting, Microsoft Office, Data Entry, Teaching, Financial Analysis, Process Improvement, Social Media, Accounting, Customer Service, Negotiation, QuickBooks, Analysis, Research, PowerPoint, Administrative..., Budgets, Retail, Inventory Management, Marketing, Non-profits, Purchasing, Coaching, Insurance, Sales, Team Building, Management, Team Leadership, Public Speaking, Financial Accounting, Leadership, Event Planning, Finance, Windows, Business Analysis, Data Analysis, Accounts Payable, Social Networking, Tax, Project Planning, Real Estate, GAAP, Software Documentation, Training, Strategic Planning, Risk Management, Contract Negotiation, Event Management
Education
The University of Texas at Dallas 1982 — 1985
Finance
Odessa College 1980 — 1982
David W. Carter High School 1976 — 1980
Kamran Zaheer's NCO Experience March 2010 - August 2010
Job Computer Lab Assistant at Saint Paul College
Industry Higher Education
Experience
Saint Paul College March 2013 - Present
Delta Air Lines April 2012 - December 2012
NCO March 2010 - August 2010
kohl's October 2006 - May 2010
Marquette Transportation Finance February 2009 - September 2009
Wells Fargo January 2006 - July 2006
Kohl's September 2003 - January 2006
Skills
Networking, Technical Support, Customer Service, Data Entry, Customer Satisfaction, Sales, Hardware, Computer Hardware, Servers, Printers, Outlook, Microsoft Office, SharePoint, Windows
Education
Capella University 2006 — 2008
BS, Networking
Woodbury High School 2001 — 2002
High School
Saint Paul College March 2013 - Present
Delta Air Lines April 2012 - December 2012
NCO March 2010 - August 2010
kohl's October 2006 - May 2010
Marquette Transportation Finance February 2009 - September 2009
Wells Fargo January 2006 - July 2006
Kohl's September 2003 - January 2006
Skills
Networking, Technical Support, Customer Service, Data Entry, Customer Satisfaction, Sales, Hardware, Computer Hardware, Servers, Printers, Outlook, Microsoft Office, SharePoint, Windows
Education
Capella University 2006 — 2008
BS, Networking
Woodbury High School 2001 — 2002
High School
Clarence Kennedy Clarence Kennedy's NCO Experience April 2009 - October 2011
Job Experienced in customer service, computers,and problem solving
Industry Insurance
Experience
Health Net Federal Services December 2014 - Present
Wal Mart June 2014 - December 2014
Sprint November 2011 - March 2014
NCO April 2009 - October 2011
Education
University of Phoenix 2011 — 2012
Human Services, 2.7
Health Net Federal Services December 2014 - Present
Wal Mart June 2014 - December 2014
Sprint November 2011 - March 2014
NCO April 2009 - October 2011
Education
University of Phoenix 2011 — 2012
Human Services, 2.7
Geoffery Lesher's NCO Experience September 2008 - November 2009
Job
Industry Computer Software
Experience
AT&T May 2012 - May 2013
Univita Health April 2011 - June 2011
NCO September 2008 - November 2009
Skills
Customer Service, Invoicing, Mobile Devices, Management, Process Improvement, Training, Team Leadership, Customer Satisfaction, Troubleshooting, Leadership, Microsoft Exchange, Vendor Management, CRM, Team Management, Telecommunications
Education
Normandale Community College 2014 — 2016
computer science, Computer Science, sophmore
AT&T May 2012 - May 2013
Univita Health April 2011 - June 2011
NCO September 2008 - November 2009
Skills
Customer Service, Invoicing, Mobile Devices, Management, Process Improvement, Training, Team Leadership, Customer Satisfaction, Troubleshooting, Leadership, Microsoft Exchange, Vendor Management, CRM, Team Management, Telecommunications
Education
Normandale Community College 2014 — 2016
computer science, Computer Science, sophmore
LaToya Hill, NCCP's NCO Experience July 2011 - August 2012
Job NC Notary Public
Industry Information Technology and Services
Experience
MasTec Advanced Technologies July 2015 - Present
Special Counsel June 2015 - July 2015
Zwicker & Associates, P.C. August 2013 - February 2015
Law Office of Roderick G Davis April 2013 - August 2013
Canon Business Process Services, Inc. October 2012 - April 2013
Aon Hewitt August 2012 - October 2012
NCO July 2011 - August 2012
Skills
Westlaw, Legal Research, Pleadings, Legal Writing, Litigation, Litigation Support, Civil Litigation, Courts, Lexis, Motions, Criminal Law, Debt Settlement, Creditors' Rights, Notary Public, PACER, Criminal Defense, Document Drafting, Legal Discovery, Calendaring, Paralegals, Filing, Administrative..., Wills, Personal Injury..., Family Law, Legal Assistance, Customer Service, Microsoft Office, Research, Management, Outlook, Microsoft Word, Public Speaking, Leadership, Time Management, Legal Documents, Corporate Law, Document Review, PowerPoint, Data Entry, Event Planning, Legal Issues, Microsoft Excel
Education
Mingle school of Real Estate 2015 — 2015
Central Piedmont Community College 2010 — 2014
Associate of Science (A.S.), Paralegal Technology
MasTec Advanced Technologies July 2015 - Present
Special Counsel June 2015 - July 2015
Zwicker & Associates, P.C. August 2013 - February 2015
Law Office of Roderick G Davis April 2013 - August 2013
Canon Business Process Services, Inc. October 2012 - April 2013
Aon Hewitt August 2012 - October 2012
NCO July 2011 - August 2012
Skills
Westlaw, Legal Research, Pleadings, Legal Writing, Litigation, Litigation Support, Civil Litigation, Courts, Lexis, Motions, Criminal Law, Debt Settlement, Creditors' Rights, Notary Public, PACER, Criminal Defense, Document Drafting, Legal Discovery, Calendaring, Paralegals, Filing, Administrative..., Wills, Personal Injury..., Family Law, Legal Assistance, Customer Service, Microsoft Office, Research, Management, Outlook, Microsoft Word, Public Speaking, Leadership, Time Management, Legal Documents, Corporate Law, Document Review, PowerPoint, Data Entry, Event Planning, Legal Issues, Microsoft Excel
Education
Mingle school of Real Estate 2015 — 2015
Central Piedmont Community College 2010 — 2014
Associate of Science (A.S.), Paralegal Technology
FABIOLA MADRID's NCO Experience March 2012 - June 2014
Job Recursos Humanos en Grupo Laden
Industry Human Resources
Experience
Grupo Laden February 2015 - Present
FONDESOL June 2014 - January 2015
NCO March 2012 - June 2014
Education
Universidad Rafael Landívar 2012 — 2016
Humanidades, Psicologia organizacional
Grupo Laden February 2015 - Present
FONDESOL June 2014 - January 2015
NCO March 2012 - June 2014
Education
Universidad Rafael Landívar 2012 — 2016
Humanidades, Psicologia organizacional
Michael Kropf Michael Kropf's NCO Experience October 2011 - November 2012
Job Field Supervisor at Advanced Oilfield Services
Industry Oil & Energy
Experience
Advanced Oilfield Services April 2015 - Present
Central Maintenance and Service August 2013 - April 2015
Healthcare Services Group, Inc August 2012 - August 2013
NCO October 2011 - November 2012
Chartiers Houston High School November 2009 - March 2012
Skills
Management, Leadership, Customer Service, Project Planning, Multi Tasking, Accurate Record Keeping, Job Scheduling, Microsoft Word, Microsoft Excel, Inventory Management, Strategic Planning
Education
Robert Morris University 2008 — 2012
Bachelor of Science in Business Administration, Business Management
Robert Morris University 2008 — 2012
Bachelor's degree, Business Management
Advanced Oilfield Services April 2015 - Present
Central Maintenance and Service August 2013 - April 2015
Healthcare Services Group, Inc August 2012 - August 2013
NCO October 2011 - November 2012
Chartiers Houston High School November 2009 - March 2012
Skills
Management, Leadership, Customer Service, Project Planning, Multi Tasking, Accurate Record Keeping, Job Scheduling, Microsoft Word, Microsoft Excel, Inventory Management, Strategic Planning
Education
Robert Morris University 2008 — 2012
Bachelor of Science in Business Administration, Business Management
Robert Morris University 2008 — 2012
Bachelor's degree, Business Management
Jasmine Gould Jasmine Gould's NCO Experience November 2009 - May 2011
Job Customer Service Representative
Industry
Experience
Apex Systems-Mercer September 2014 - January 2015
Aon Hewitt-Randstad Staffing September 2012 - June 2014
Walmart March 2012 - September 2012
Studio One To One September 2011 - December 2011
Floor & Decor June 2011 - August 2011
NCO November 2009 - May 2011
Harris County-Commissioner Office Precinct 3 June 2009 - October 2009
Skills
Microsoft Office, Management, Microsoft Excel, Microsoft Word, Research, PowerPoint, Sales, Leadership, Training, Photoshop
Education
Cypress Ridge High School 2005 — 2009
High School Diploma
Sam Houston State University
Apex Systems-Mercer September 2014 - January 2015
Aon Hewitt-Randstad Staffing September 2012 - June 2014
Walmart March 2012 - September 2012
Studio One To One September 2011 - December 2011
Floor & Decor June 2011 - August 2011
NCO November 2009 - May 2011
Harris County-Commissioner Office Precinct 3 June 2009 - October 2009
Skills
Microsoft Office, Management, Microsoft Excel, Microsoft Word, Research, PowerPoint, Sales, Leadership, Training, Photoshop
Education
Cypress Ridge High School 2005 — 2009
High School Diploma
Sam Houston State University
Pachet Spates's NCO Experience 2007 - 2008
Job An organized, creative being with a passion for reflective journaling and inspiration.
Industry Writing and Editing
Experience
InnoVAtive Assist July 2015 - Present
The Optimist-Kit March 2014 - Present
The Enduring Optimist November 2011 - Present
Indiana Sugars, Inc. May 2009 - October 2010
JPMorgan Chase May 2008 - February 2009
NCO 2007 - 2008
Skills
Social Media, Customer Service, Creative Writing, Writing, Handmade Jewelry, Blogger, Copywriting, Blogging, Prayer/Affirmation..., Personal Bio Writing, Online Social Networking, Social Networking, Press Releases, Recognition Awards, Writing Prompts, Jewelry Design, Jewelry Making, Web Content, Music, Photography, Social Media Marketing, Editing, Public Speaking, Public Relations, Team Building, Newsletters
Education
College of DuPage 2008 — 2011
Associate's degree, Accounting
Dundee Crown High School 2001 — 2003
InnoVAtive Assist July 2015 - Present
The Optimist-Kit March 2014 - Present
The Enduring Optimist November 2011 - Present
Indiana Sugars, Inc. May 2009 - October 2010
JPMorgan Chase May 2008 - February 2009
NCO 2007 - 2008
Skills
Social Media, Customer Service, Creative Writing, Writing, Handmade Jewelry, Blogger, Copywriting, Blogging, Prayer/Affirmation..., Personal Bio Writing, Online Social Networking, Social Networking, Press Releases, Recognition Awards, Writing Prompts, Jewelry Design, Jewelry Making, Web Content, Music, Photography, Social Media Marketing, Editing, Public Speaking, Public Relations, Team Building, Newsletters
Education
College of DuPage 2008 — 2011
Associate's degree, Accounting
Dundee Crown High School 2001 — 2003
Wanda Dunkley Wanda Dunkley's NCO Experience January 2006 - August 2011
Job Customer Service Supervisor
Industry Telecommunications
Experience
Verizon Wireless October 2015 - Present
Verizon Wireless January 2014 - Present
Family Group Conferencing - Families First January 2013 - Present
Department of Social Services July 2014 - June 2015
iQor August 2011 - December 2013
NCO January 2006 - August 2011
Dept of Health and Environmental Services February 2003 - January 2006
Skills
Call Centers, Operations Management, Vendor Management, Outsourcing, Process Improvement, Customer Satisfaction, Customer Experience, Performance Management, Customer Service, Team Building, Team Management, Management, Training, Workforce Management, BPO, Employee Training, Leadership, Telecommunications
Education
Strayer University (SC) 2013 — 2015
Bachelor's degree, Business Administration and Management, General
Monroe College 1990 — 1992
Associate's degree, Business Administration and Management, General
Verizon Wireless October 2015 - Present
Verizon Wireless January 2014 - Present
Family Group Conferencing - Families First January 2013 - Present
Department of Social Services July 2014 - June 2015
iQor August 2011 - December 2013
NCO January 2006 - August 2011
Dept of Health and Environmental Services February 2003 - January 2006
Skills
Call Centers, Operations Management, Vendor Management, Outsourcing, Process Improvement, Customer Satisfaction, Customer Experience, Performance Management, Customer Service, Team Building, Team Management, Management, Training, Workforce Management, BPO, Employee Training, Leadership, Telecommunications
Education
Strayer University (SC) 2013 — 2015
Bachelor's degree, Business Administration and Management, General
Monroe College 1990 — 1992
Associate's degree, Business Administration and Management, General
Jessica Reams's NCO Experience September 2006 - July 2009
Job Accountant at Chambers Insurance
Industry Oil & Energy
Experience
Chambers Insurance January 2015 - Present
Rice Energy November 2014 - January 2015
First Love Christian Academy March 2014 - December 2014
EOG Resources September 2009 - March 2014
NCO September 2006 - July 2009
Skills
Leadership, Customer Service, Natural Gas, Time Management, Energy Industry, Upstream, Energy, Gas, Petroleum, Drilling, Communication Skills, Administrative..., Strategic Planning, Training, Microsoft Excel, Contract Management, Conflict Resolution, Organization, Collaborative Problem..., Confidentiality, Motivation, Innovation, Problem Solving, Project Management, Software, Team Building, Contract Negotiation
Education
California University of Pennsylvania 2015 — 2016
Master of Business Administration (M.B.A.), Entrepreneurship/Entrepreneurial Studies, A
California University of Pennsylvania 2013 — 2014
Bachelor of Business Administration (B.B.A.), Business Administration and Management, General, A
New Horizons Computer 2014 — 2014
License, Certified Associate Project Management
Penn Commercial Business/Technical School 2007 — 2008
Associate's degree, Accounting and Business/Management
Chambers Insurance January 2015 - Present
Rice Energy November 2014 - January 2015
First Love Christian Academy March 2014 - December 2014
EOG Resources September 2009 - March 2014
NCO September 2006 - July 2009
Skills
Leadership, Customer Service, Natural Gas, Time Management, Energy Industry, Upstream, Energy, Gas, Petroleum, Drilling, Communication Skills, Administrative..., Strategic Planning, Training, Microsoft Excel, Contract Management, Conflict Resolution, Organization, Collaborative Problem..., Confidentiality, Motivation, Innovation, Problem Solving, Project Management, Software, Team Building, Contract Negotiation
Education
California University of Pennsylvania 2015 — 2016
Master of Business Administration (M.B.A.), Entrepreneurship/Entrepreneurial Studies, A
California University of Pennsylvania 2013 — 2014
Bachelor of Business Administration (B.B.A.), Business Administration and Management, General, A
New Horizons Computer 2014 — 2014
License, Certified Associate Project Management
Penn Commercial Business/Technical School 2007 — 2008
Associate's degree, Accounting and Business/Management
Natashia Denise Pettaway Natashia Denise Pettaway's NCO Experience August 2007 - October 2009
Job Mom/Student
Industry Telecommunications
Experience
Home July 2012 - September 2014
Sears Teleserv November 2009 - July 2011
NCO August 2007 - October 2009
Education
Grand Canyon University
John L. Leflore High School
University of South Alabama-Some College
Home July 2012 - September 2014
Sears Teleserv November 2009 - July 2011
NCO August 2007 - October 2009
Education
Grand Canyon University
John L. Leflore High School
University of South Alabama-Some College
Kurnedious Rogers Kurnedious Rogers's NCO Experience July 2000 - February 2001
Job Customer Relations Rep at Northside Hospital
Industry Financial Services
Experience
Northside Hospital November 2012 - Present
Parallon Business Solutions February 2001 - July 2012
NCO July 2000 - February 2001
UnitedHealthcare October 1998 - February 2001
UNITED HEALTHCARE/UNIPRISE October 1998 - July 2000
Doctors General Practice Clinic February 1996 - May 1998
DOCTORS GENERAL PRACTICE CLINIC June 1996 - April 1998
Skills
Accounting, Business Objects, Training & Development, Accounts Receivable, Customer Service, Access, Insurance, Employee Training, Invoicing
Education
Georgia Perimeter College 2007 — 2008
Business Mgmt Degree
Gwinnett College-Lilburn 1994 — 1996
Associates in Medical Assisting, Medical and Back Office Assiting
Meadowcreek High School
Diploma
Northside Hospital November 2012 - Present
Parallon Business Solutions February 2001 - July 2012
NCO July 2000 - February 2001
UnitedHealthcare October 1998 - February 2001
UNITED HEALTHCARE/UNIPRISE October 1998 - July 2000
Doctors General Practice Clinic February 1996 - May 1998
DOCTORS GENERAL PRACTICE CLINIC June 1996 - April 1998
Skills
Accounting, Business Objects, Training & Development, Accounts Receivable, Customer Service, Access, Insurance, Employee Training, Invoicing
Education
Georgia Perimeter College 2007 — 2008
Business Mgmt Degree
Gwinnett College-Lilburn 1994 — 1996
Associates in Medical Assisting, Medical and Back Office Assiting
Meadowcreek High School
Diploma
Whitney Triplin Whitney Triplin's NCO Experience November 2007 - February 2008
Job Staff Accountant at Hampton University
Industry Hospital & Health Care
Experience
Hampton University February 2015 - Present
ACG Financial Group, LLC October 2014 - April 2015
Southern Optical June 2014 - February 2015
Southern Optical December 2011 - June 2014
TRC Staffing February 2011 - December 2011
Target November 2009 - December 2010
NCO November 2007 - February 2008
Kohls August 2005 - August 2006
Skills
Customer Service, Customer Satisfaction, Goal Oriented, Training, Microsoft Word, 10 Key, Microsoft Excel, Microsoft Office, Customer Retention, Hands-on Training, Organization, Work Well Independently, Process Improvement, Goal-driven leader, Great eye for detail, Leadership, PowerPoint, Management, Time Management, Sales, Team Leadership, Strategic Planning, Event Planning, Retaining Customers, Keyboards, Interior Design, Internet, Optical Devices, Accounting, Internal Controls, Internal Audit, Auditing, Accounts Payable, Forensic Accounting
Education
Strayer University 2014 — 2015
Master's degree, Accounting, 3.714
University of Phoenix 2011 — 2012
Bachelor of Science, Management, 3.45
North Carolina A&T State University 2004 — 2010
none, Accounting
Grimsley High
Hampton University February 2015 - Present
ACG Financial Group, LLC October 2014 - April 2015
Southern Optical June 2014 - February 2015
Southern Optical December 2011 - June 2014
TRC Staffing February 2011 - December 2011
Target November 2009 - December 2010
NCO November 2007 - February 2008
Kohls August 2005 - August 2006
Skills
Customer Service, Customer Satisfaction, Goal Oriented, Training, Microsoft Word, 10 Key, Microsoft Excel, Microsoft Office, Customer Retention, Hands-on Training, Organization, Work Well Independently, Process Improvement, Goal-driven leader, Great eye for detail, Leadership, PowerPoint, Management, Time Management, Sales, Team Leadership, Strategic Planning, Event Planning, Retaining Customers, Keyboards, Interior Design, Internet, Optical Devices, Accounting, Internal Controls, Internal Audit, Auditing, Accounts Payable, Forensic Accounting
Education
Strayer University 2014 — 2015
Master's degree, Accounting, 3.714
University of Phoenix 2011 — 2012
Bachelor of Science, Management, 3.45
North Carolina A&T State University 2004 — 2010
none, Accounting
Grimsley High
Akbar G. Narendran Akbar G. Narendran's NCO Experience 2002 - 2004
Job IT Executive with Expertise in Infrastructure | Disaster Recovery | Security, Compliance Management
Industry Information Technology and Services
Experience
Expertise in Infrastructure Management Disaster Recovery Security, Compliance Management 2004 - Present
EDUALERT Services (P) Ltd 2011 - Present
EEC 2005 - 2012
WebGuru 2004 - 2012
OMS 2004 - 2005
NCO 2002 - 2004
CCC 1999 - 2002
Viscom Infotech 1999 - 2001
Skills
IT Cost Optimization, IT Risk Management, IT Infrastructure..., IT Service Management, Information Security..., IT Security Best..., Technology Architecture, Disaster Recovery, Data Center, IT Strategy, VMware, Business Analysis, Active Directory, Cisco Technologies, Integration, Firewalls, Project Management, Databases, Offshore Outsourcing, Policy, Process &..., Profit/Loss & Budget..., Business Continuity, Security Compliance, PCI DSS, ISO 27002, SSAE 16, Leadership Development, Team Development, Technology Roadmapping, Management, Leadership, Windows Server, ISO 17799
Education
Strayer University
Bachelor of Science (BS), Information Systems
University of Phoenix
Master of Business Administration (M.B.A.)
Capitol College
Master of Science (MS), Network Security
Expertise in Infrastructure Management Disaster Recovery Security, Compliance Management 2004 - Present
EDUALERT Services (P) Ltd 2011 - Present
EEC 2005 - 2012
WebGuru 2004 - 2012
OMS 2004 - 2005
NCO 2002 - 2004
CCC 1999 - 2002
Viscom Infotech 1999 - 2001
Skills
IT Cost Optimization, IT Risk Management, IT Infrastructure..., IT Service Management, Information Security..., IT Security Best..., Technology Architecture, Disaster Recovery, Data Center, IT Strategy, VMware, Business Analysis, Active Directory, Cisco Technologies, Integration, Firewalls, Project Management, Databases, Offshore Outsourcing, Policy, Process &..., Profit/Loss & Budget..., Business Continuity, Security Compliance, PCI DSS, ISO 27002, SSAE 16, Leadership Development, Team Development, Technology Roadmapping, Management, Leadership, Windows Server, ISO 17799
Education
Strayer University
Bachelor of Science (BS), Information Systems
University of Phoenix
Master of Business Administration (M.B.A.)
Capitol College
Master of Science (MS), Network Security
Cayla Curry Cayla Curry's NCO Experience September 2011 - December 2011
Job Student at Pittsburgh Technical Institute
Industry Information Technology and Services
Experience
TJMaxx April 2012 - Present
Dick's Sporting Goods July 2012 - October 2012
NCO September 2011 - December 2011
McDonald's Corporation April 2008 - May 2011
Skills
Work Well Independently, Works well in a team, Exceptionally Organized, Customer Service, Data Entry, Microsoft Office, Microsoft Excel, PowerPoint, Microsoft Word, Leadership, Time Management, Team Leadership, Training, Customer Satisfaction, Troubleshooting, Sales, Management, Fast Learner, Call Center, Windows, Teamwork
Education
Robert Morris University 2015 — 2017
Bachelor's degree, Cyber Forensics & Information Security
Pittsburgh Technical Institute 2011 — 2012
Associate’s Degree, Criminal Justice/Safety Studies
Pittsburgh Technical Institute 2010 — 2012
Associate in Science Degree; Associate; Cybercrime, Information Technology; Network Security and Computer Forensics; Science; Criminal Law, Business Law
TJMaxx April 2012 - Present
Dick's Sporting Goods July 2012 - October 2012
NCO September 2011 - December 2011
McDonald's Corporation April 2008 - May 2011
Skills
Work Well Independently, Works well in a team, Exceptionally Organized, Customer Service, Data Entry, Microsoft Office, Microsoft Excel, PowerPoint, Microsoft Word, Leadership, Time Management, Team Leadership, Training, Customer Satisfaction, Troubleshooting, Sales, Management, Fast Learner, Call Center, Windows, Teamwork
Education
Robert Morris University 2015 — 2017
Bachelor's degree, Cyber Forensics & Information Security
Pittsburgh Technical Institute 2011 — 2012
Associate’s Degree, Criminal Justice/Safety Studies
Pittsburgh Technical Institute 2010 — 2012
Associate in Science Degree; Associate; Cybercrime, Information Technology; Network Security and Computer Forensics; Science; Criminal Law, Business Law
Bill Baxter Bill Baxter's NCO Experience 1993 - 2001
Job VP at Commercial Collections Inc
Industry Legal Services
Experience
Commercal Collections Inc June 1993 - Present
CCI September 1993 - June 2013
NCO 1993 - 2001
Milliken & Michaels August 1989 - May 1993
Skills
Credit, Mergers & Acquisitions, Risk Management, Due Diligence, Bankruptcy, Litigation, Banking, Contract Negotiation, Loans, Negotiation, Credit Risk, Corporate Law, Financial Services, Commercial Litigation, Fraud, Credit Analysis, Credit Information, Credit Evaluation, Collection Strategy, Credit Negotiations, Account Resolution, Charge Description..., Charge Master, Recovery Audit, Release of Information, Chart Analysis, Spread Trading, eSpeed, Loss Mitigation, Restructuring, Structured Finance, Financial Structuring, Loan Modifications, Debt Restructuring, Workout, Default, Asset Based Lending, Debt Management, Securitization, Credit Scoring, Factoring, Mortgage Servicing, ISDA, Loan Servicing, Corporate Governance, Commercial Finance, Securities, Banking Law, Financial Institutions, Secured Financing
Education
Columbia University in the City of New York 1975 — 1982
Master of Business Administration (M.B.A.), Law
Columbia University in the City of New York 1975 — 1981
Master of Business Administration (M.B.A.), Bussiness
Commercal Collections Inc June 1993 - Present
CCI September 1993 - June 2013
NCO 1993 - 2001
Milliken & Michaels August 1989 - May 1993
Skills
Credit, Mergers & Acquisitions, Risk Management, Due Diligence, Bankruptcy, Litigation, Banking, Contract Negotiation, Loans, Negotiation, Credit Risk, Corporate Law, Financial Services, Commercial Litigation, Fraud, Credit Analysis, Credit Information, Credit Evaluation, Collection Strategy, Credit Negotiations, Account Resolution, Charge Description..., Charge Master, Recovery Audit, Release of Information, Chart Analysis, Spread Trading, eSpeed, Loss Mitigation, Restructuring, Structured Finance, Financial Structuring, Loan Modifications, Debt Restructuring, Workout, Default, Asset Based Lending, Debt Management, Securitization, Credit Scoring, Factoring, Mortgage Servicing, ISDA, Loan Servicing, Corporate Governance, Commercial Finance, Securities, Banking Law, Financial Institutions, Secured Financing
Education
Columbia University in the City of New York 1975 — 1982
Master of Business Administration (M.B.A.), Law
Columbia University in the City of New York 1975 — 1981
Master of Business Administration (M.B.A.), Bussiness
Firdose Chandavarkar's NCO Experience December 2002 - Present
Job Team Lead
Industry Outsourcing/Offshoring
Experience
NCO December 2002 - Present
NCO Customer Management, Inc. February 2005 - November 2009
Skills
BPO, Call Center, Operations Management, Outsourcing, Vendor Management, CRM, Call Centers, Customer Satisfaction
Education
Bangalore University
Bachelor of Commerce (B.Com.), Accounting and Business/Management
NCO December 2002 - Present
NCO Customer Management, Inc. February 2005 - November 2009
Skills
BPO, Call Center, Operations Management, Outsourcing, Vendor Management, CRM, Call Centers, Customer Satisfaction
Education
Bangalore University
Bachelor of Commerce (B.Com.), Accounting and Business/Management
John Fabián John Fabián's NCO Experience July 2010 - March 2011
Job Sales. Actively Looking.
Industry Oil & Energy
Experience
Lowe's Home Improvement February 2014 - Present
AIPC Energy (Contract Job via Halliburton) November 2014 - January 2015
Data and Energy Solutions (Independent Contractor) January 2012 - February 2014
PRIMARY SERVICES (Contract Job via Reliant Energy NRG ) June 2013 - July 2013
Springleaf Financial Services January 2011 - January 2012
NCO July 2010 - March 2011
Lowe's Home Improvement Warehouse August 2007 - May 2010
Texas Farm Products Company (Lone Star Feeds) September 2009 - November 2009
SFA Baker Pattillo Student Center June 2005 - November 2008
Skills
Bilingual, Customer Service, Accounts Receivable, Telephone Skills, Translation, Underwriting, Cedit analyzing, team player, Microsoft Office, Word, Credit, PowerPoint, Customer Relations, Problem Solving, Financial Analysis, Retail, Compliance, New Business Development, Microsoft Word, Finance, Leadership, Management, Marketing, Microsoft Excel, Sales, Time Management
Education
Stephen F. Austin State University 2003 — 2009
BBA, Management
Stephen F. Austin State University 2003 — 2009
Bachelor, Business Administration; Management
Angelina College 2007 — 2008
Humble High School 1999 — 2003
HS Diploma, Football
Lowe's Home Improvement February 2014 - Present
AIPC Energy (Contract Job via Halliburton) November 2014 - January 2015
Data and Energy Solutions (Independent Contractor) January 2012 - February 2014
PRIMARY SERVICES (Contract Job via Reliant Energy NRG ) June 2013 - July 2013
Springleaf Financial Services January 2011 - January 2012
NCO July 2010 - March 2011
Lowe's Home Improvement Warehouse August 2007 - May 2010
Texas Farm Products Company (Lone Star Feeds) September 2009 - November 2009
SFA Baker Pattillo Student Center June 2005 - November 2008
Skills
Bilingual, Customer Service, Accounts Receivable, Telephone Skills, Translation, Underwriting, Cedit analyzing, team player, Microsoft Office, Word, Credit, PowerPoint, Customer Relations, Problem Solving, Financial Analysis, Retail, Compliance, New Business Development, Microsoft Word, Finance, Leadership, Management, Marketing, Microsoft Excel, Sales, Time Management
Education
Stephen F. Austin State University 2003 — 2009
BBA, Management
Stephen F. Austin State University 2003 — 2009
Bachelor, Business Administration; Management
Angelina College 2007 — 2008
Humble High School 1999 — 2003
HS Diploma, Football
Greg Wermers Greg Wermers's NCO Experience 2009 - 2011
Job Consumer Electronics Professional
Industry Consumer Electronics
Experience
NCO 2009 - 2011
Skills
Call Centers, Customer Service, Customer Satisfaction, Customer Experience, Troubleshooting
Education
University of Illinois at Urbana-Champaign 1970 — 1973
B. A., Anthropology, 3.25
NCO 2009 - 2011
Skills
Call Centers, Customer Service, Customer Satisfaction, Customer Experience, Troubleshooting
Education
University of Illinois at Urbana-Champaign 1970 — 1973
B. A., Anthropology, 3.25
Leanne Toth's NCO Experience October 2005 - August 2006
Job Senior Program Manager, Leader and Mentor
Industry Telecommunications
Experience
Microsoft July 2012 - Present
Microsoft August 2014 - November 2014
Microsoft September 2011 - June 2012
Microsoft September 2006 - September 2011
NCO October 2005 - August 2006
Skills
Program Management, Software Project..., Vendor Management, Product Management, Cross-functional Team..., Business Analysis, SharePoint, Process Improvement, Data Analysis, Customer Experience, Process Simulation, Process Development, Public Speaking, Outsourcing, Agile Project Management, Training, Team Management, Mobile Devices, Product Planning, Analytics, Business Intelligence, Change Management, Integration, Enterprise Software, Product Marketing, Microsoft Technologies, SaaS, IT Strategy, Software Development, Quality Assurance, Operations Management, Go-to-market Strategy, Visio, Testing, Business Process..., Cloud Computing, Requirements Analysis, Scrum, Six Sigma, Team Building, Leadership, Project Portfolio..., Partner Management, Project Planning, MS Project, SDLC, Management, Project Management, Account Management, E-commerce
Education
Simon Fraser University 1999 — 2004
Bachelor of Business Administration (BBA), Operations Management and Marketing
Landmark Education 2012 — 2014
Leadership
Microsoft July 2012 - Present
Microsoft August 2014 - November 2014
Microsoft September 2011 - June 2012
Microsoft September 2006 - September 2011
NCO October 2005 - August 2006
Skills
Program Management, Software Project..., Vendor Management, Product Management, Cross-functional Team..., Business Analysis, SharePoint, Process Improvement, Data Analysis, Customer Experience, Process Simulation, Process Development, Public Speaking, Outsourcing, Agile Project Management, Training, Team Management, Mobile Devices, Product Planning, Analytics, Business Intelligence, Change Management, Integration, Enterprise Software, Product Marketing, Microsoft Technologies, SaaS, IT Strategy, Software Development, Quality Assurance, Operations Management, Go-to-market Strategy, Visio, Testing, Business Process..., Cloud Computing, Requirements Analysis, Scrum, Six Sigma, Team Building, Leadership, Project Portfolio..., Partner Management, Project Planning, MS Project, SDLC, Management, Project Management, Account Management, E-commerce
Education
Simon Fraser University 1999 — 2004
Bachelor of Business Administration (BBA), Operations Management and Marketing
Landmark Education 2012 — 2014
Leadership
Jeanett Lewis Jeanett Lewis's NCO Experience December 1999 - August 2008
Job Administrative Professional
Industry Real Estate
Experience
Virginia College December 2011 - August 2013
Novo Properties May 2011 - November 2011
Blackbaud September 2008 - February 2011
NCO December 1999 - August 2008
Skills
General Office..., Admissions, Property Management, Real Estate License, Customer Support, Account Management, Accounts Payable, Accounts Receivable, Collections, Data Entry, Call Centers, Human Resources
Education
Trident Technical College 2002 — 2004
Associate In Arts
Virginia College December 2011 - August 2013
Novo Properties May 2011 - November 2011
Blackbaud September 2008 - February 2011
NCO December 1999 - August 2008
Skills
General Office..., Admissions, Property Management, Real Estate License, Customer Support, Account Management, Accounts Payable, Accounts Receivable, Collections, Data Entry, Call Centers, Human Resources
Education
Trident Technical College 2002 — 2004
Associate In Arts
Takira Baxter Takira Baxter's NCO Experience January 2009 - Present
Job Customer Service Rep at NCO
Industry Financial Services
Experience
NCO January 2009 - Present
Ocean Springs Hospital June 2007 - January 2009
Cingular Wireless January 2006 - June 2007
Skills
Clerical Skills, Microsoft Office, Microsoft Excel, Microsoft Word, Call Centers, Customer Service, Office Administration, Lotus Notes, Customer Satisfaction
Education
Faulkner University 2011 — 2012
BS, Human Resource Management
Mississippi Gulf Coast Community College 2005 — 2007
Associate of Arts (AA), General Arts
NCO January 2009 - Present
Ocean Springs Hospital June 2007 - January 2009
Cingular Wireless January 2006 - June 2007
Skills
Clerical Skills, Microsoft Office, Microsoft Excel, Microsoft Word, Call Centers, Customer Service, Office Administration, Lotus Notes, Customer Satisfaction
Education
Faulkner University 2011 — 2012
BS, Human Resource Management
Mississippi Gulf Coast Community College 2005 — 2007
Associate of Arts (AA), General Arts
Faye Beck Faye Beck's NCO Experience March 2011 - Present
Job Information Technology and Services Professional
Industry Information Technology and Services
Experience
NCO March 2011 - Present
Sapient2006-2008 March 2006 - November 2008
Ephren Capital Corporation2004-2006 March 2004 - January 2006
Computer Task Group January 1997 - January 2003
Education
Tulsa Community College
Associate of Arts, Applied Science
NCO March 2011 - Present
Sapient2006-2008 March 2006 - November 2008
Ephren Capital Corporation2004-2006 March 2004 - January 2006
Computer Task Group January 1997 - January 2003
Education
Tulsa Community College
Associate of Arts, Applied Science
Beth Paschos Beth Paschos's NCO Experience December 2009 - March 2010
Job Recruiter LION @bethpaschos
Industry Human Resources
Experience
ManpowerGroup April 2012 - April 2015
Personnel Resources March 2012 - April 2012
Volt Workforce Solutions October 2010 - August 2011
Atlas Technologies, Inc. April 2010 - September 2010
NCO December 2009 - March 2010
Charleston Place Hotel June 2007 - September 2009
The Citadel July 2006 - June 2007
St. Barts Yachts December 2005 - July 2006
Skills
Employee Relations, Benefits Administration, Training, Recruiting, HRIS, Talent Acquisition, Performance Management, Applicant Tracking..., Deferred Compensation, Employee Benefits, Onboarding, Sourcing, Human Resources, New Hire Orientations, Interviews, Internet Recruiting, Talent Management, Management, Policy, Performance Appraisal, Screening Resumes, Taleo, Temporary Staffing, Hiring, Screening, Personnel Management, Payroll, Background Checks, Leadership, Executive Search, Technical Recruiting, Coaching, Benefits Negotiation, College Recruiting, Contract Recruitment, Job Fairs, Temporary Placement, Full-life Cycle..., Networking, Resume Writing, Workforce Planning, Recruitment Advertising, Employer Branding, Staffing Services, Employee Engagement, HR Policies
Education
The Citadel 2006 — 2009
Master's, Business Administration
Wofford College 2001 — 2005
Bachelor of Arts, English
ManpowerGroup April 2012 - April 2015
Personnel Resources March 2012 - April 2012
Volt Workforce Solutions October 2010 - August 2011
Atlas Technologies, Inc. April 2010 - September 2010
NCO December 2009 - March 2010
Charleston Place Hotel June 2007 - September 2009
The Citadel July 2006 - June 2007
St. Barts Yachts December 2005 - July 2006
Skills
Employee Relations, Benefits Administration, Training, Recruiting, HRIS, Talent Acquisition, Performance Management, Applicant Tracking..., Deferred Compensation, Employee Benefits, Onboarding, Sourcing, Human Resources, New Hire Orientations, Interviews, Internet Recruiting, Talent Management, Management, Policy, Performance Appraisal, Screening Resumes, Taleo, Temporary Staffing, Hiring, Screening, Personnel Management, Payroll, Background Checks, Leadership, Executive Search, Technical Recruiting, Coaching, Benefits Negotiation, College Recruiting, Contract Recruitment, Job Fairs, Temporary Placement, Full-life Cycle..., Networking, Resume Writing, Workforce Planning, Recruitment Advertising, Employer Branding, Staffing Services, Employee Engagement, HR Policies
Education
The Citadel 2006 — 2009
Master's, Business Administration
Wofford College 2001 — 2005
Bachelor of Arts, English
Dale Burroughs Dale Burroughs's NCO Experience August 2012 - August 2013
Job Logistics Management at US Army
Industry Military
Experience
US Army January 2015 - Present
US Army Natick Soldier Research, Development, and Engineering Center August 2013 - Present
NCO August 2012 - August 2013
50,000feet November 2011 - August 2013
NCO August 2011 - August 2012
50,000feet August 2010 - August 2011
45,000 August 2006 - August 2011
Education
North Central Institute
US Army January 2015 - Present
US Army Natick Soldier Research, Development, and Engineering Center August 2013 - Present
NCO August 2012 - August 2013
50,000feet November 2011 - August 2013
NCO August 2011 - August 2012
50,000feet August 2010 - August 2011
45,000 August 2006 - August 2011
Education
North Central Institute
Johnny Davis Jr's NCO Experience April 2009 - February 2011
Job Technical Support at Cox Communications
Industry Telecommunications
Experience
Cox Communications May 2014 - September 2014
Sprint Nextel October 2011 - December 2013
Portfolio Recovery Associates, Inc. October 2010 - October 2011
NCO April 2009 - February 2011
APAC January 2008 - March 2009
TeleTech June 2006 - January 2008
Hampton Coliseum September 2002 - May 2006
Gateway November 1999 - January 2001
Skills
Customer Service, Microsoft Office, Microsoft Excel, Customer Satisfaction, Microsoft Word, Inventory Management, Sales, Computer Hardware, Process Engineering, System Administration, Supply Chain Management, Iso 9000, Internet Software, Adobe Director, Call Center, Outlook, Team Building, Troubleshooting, PowerPoint, Training, Call Centers, Telephone Skills, Administration
Education
University of Phoenix 2005 — 2007
Business Administration
Hampton University 1997 — 1999
Associate, Paralegal Studies
Bethel High
Walden University
Business Administration
Cox Communications May 2014 - September 2014
Sprint Nextel October 2011 - December 2013
Portfolio Recovery Associates, Inc. October 2010 - October 2011
NCO April 2009 - February 2011
APAC January 2008 - March 2009
TeleTech June 2006 - January 2008
Hampton Coliseum September 2002 - May 2006
Gateway November 1999 - January 2001
Skills
Customer Service, Microsoft Office, Microsoft Excel, Customer Satisfaction, Microsoft Word, Inventory Management, Sales, Computer Hardware, Process Engineering, System Administration, Supply Chain Management, Iso 9000, Internet Software, Adobe Director, Call Center, Outlook, Team Building, Troubleshooting, PowerPoint, Training, Call Centers, Telephone Skills, Administration
Education
University of Phoenix 2005 — 2007
Business Administration
Hampton University 1997 — 1999
Associate, Paralegal Studies
Bethel High
Walden University
Business Administration
Cameron Dainard's NCO Experience 2006 - 2009
Job Network Administrator at Mills Office Productivity
Industry Computer Networking
Experience
Mills Office Productivity January 2011 - Present
NCO 2006 - 2009
Skills
Performance Management, Team Leadership, Call Centers, Troubleshooting, Technical Support, Active Directory, Customer Satisfaction, Outsourcing, Workforce Management, Computer Hardware, Vendor Management, Customer Service, Contact Centers
Education
British Columbia Institute of Technology 2006 — 2007
MCSA
Mills Office Productivity January 2011 - Present
NCO 2006 - 2009
Skills
Performance Management, Team Leadership, Call Centers, Troubleshooting, Technical Support, Active Directory, Customer Satisfaction, Outsourcing, Workforce Management, Computer Hardware, Vendor Management, Customer Service, Contact Centers
Education
British Columbia Institute of Technology 2006 — 2007
MCSA
Dominic Mileto's NCO Experience July 1998 - Present
Job Senior Systems Analyst at NCO
Industry Information Technology and Services
Experience
NCO July 1998 - Present
Skills
Change Management, Team Leadership, Windows, Project Management, Troubleshooting, Outsourcing, Customer Experience, Credit Cards, SQL, Process Improvement, Business Analysis, Analytics, Analysis, Customer Satisfaction, Software Development
Education
Dawson College 1979 — 1981
NCO July 1998 - Present
Skills
Change Management, Team Leadership, Windows, Project Management, Troubleshooting, Outsourcing, Customer Experience, Credit Cards, SQL, Process Improvement, Business Analysis, Analytics, Analysis, Customer Satisfaction, Software Development
Education
Dawson College 1979 — 1981
Bill Parhar's NCO Experience February 2010 - February 2012
Job Director, Online Contact Center at The Home Depot
Industry Retail
Experience
The Home Depot June 2015 - Present
The Home Depot November 2013 - Present
Nordia Inc. July 2012 - October 2013
NCO February 2010 - February 2012
Skills
Recruiting, Customer Service, Call Centers, Operations Management, Quality Assurance, Cross-functional Team..., Performance Management, Training, Leadership, Change Management, ACD, Workforce Management, Business Process..., Account Management, Customer Retention, Project Planning, Program Management, Strategy, Team Leadership, Service Delivery, Vendor Management, Management, CRM, Call Center Development, Outsourcing, Customer Experience, Contact Center..., Human Resources, Budgets, Analysis, Coaching, Call Center, BPO, Forecasting, Contact Centers, Strategic Planning, Avaya, Customer Satisfaction, Process Improvement
Education
CDI College 2001 — 2002
Diploma, Network and System Administration/Administrator
VANCOUVER ISLAND UNIVERSITY
4 years, Business Administration
The Home Depot June 2015 - Present
The Home Depot November 2013 - Present
Nordia Inc. July 2012 - October 2013
NCO February 2010 - February 2012
Skills
Recruiting, Customer Service, Call Centers, Operations Management, Quality Assurance, Cross-functional Team..., Performance Management, Training, Leadership, Change Management, ACD, Workforce Management, Business Process..., Account Management, Customer Retention, Project Planning, Program Management, Strategy, Team Leadership, Service Delivery, Vendor Management, Management, CRM, Call Center Development, Outsourcing, Customer Experience, Contact Center..., Human Resources, Budgets, Analysis, Coaching, Call Center, BPO, Forecasting, Contact Centers, Strategic Planning, Avaya, Customer Satisfaction, Process Improvement
Education
CDI College 2001 — 2002
Diploma, Network and System Administration/Administrator
VANCOUVER ISLAND UNIVERSITY
4 years, Business Administration
Georgi Georgi_Vezirov's NCO Experience July 2005 - September 2007
Job Armed Guard at GardaWorld
Industry Security and Investigations
Experience
GardaWorld July 2015 - Present
Paladin Security Group Ltd October 2014 - Present
CIBC November 2007 - October 2013
NCO July 2005 - September 2007
Monidex Distribution International July 2003 - June 2005
King Simeon High School June 2000 - June 2003
Skills
Customer Service, Leadership, Sales, Call Centers, Team Building, Coaching, Team Leadership, Brazilian Jiu-Jitsu, Grappling, Self Defense, Problem Solving, Critical Thinking, Bondable, Time Management, Customer Experience, Customer Retention, Customer Satisfaction, Training, Verbal De-escalation, Computer Proficiency, Healthcare Use of Force, Non-Violent Crisis..., Firearms Proficiency, Report Writing, Loss Prevention, First Aid, Violence Prevention, Performance Management
Education
Technical University Sofia 1995 — 2000
Master's degree, Mechanical Engineering
GardaWorld July 2015 - Present
Paladin Security Group Ltd October 2014 - Present
CIBC November 2007 - October 2013
NCO July 2005 - September 2007
Monidex Distribution International July 2003 - June 2005
King Simeon High School June 2000 - June 2003
Skills
Customer Service, Leadership, Sales, Call Centers, Team Building, Coaching, Team Leadership, Brazilian Jiu-Jitsu, Grappling, Self Defense, Problem Solving, Critical Thinking, Bondable, Time Management, Customer Experience, Customer Retention, Customer Satisfaction, Training, Verbal De-escalation, Computer Proficiency, Healthcare Use of Force, Non-Violent Crisis..., Firearms Proficiency, Report Writing, Loss Prevention, First Aid, Violence Prevention, Performance Management
Education
Technical University Sofia 1995 — 2000
Master's degree, Mechanical Engineering
Erin McGovern's NCO Experience May 2008 - August 2014
Job Senior Accountant TruMark Financial Credit Union
Industry Accounting
Experience
TruMark Financial Credit Union August 2014 - Present
NCO May 2008 - August 2014
Sunoco Logistics July 2006 - May 2008
Verizon January 2004 - July 2006
Skills
Financial Analysis, Financial Reporting, Accounting, Account Reconciliation, General Ledger, Accounts Receivable, Accounts Payable, Financial Accounting, Internal Controls, Financial Statements, Process Improvement, Payroll, Finance, PeopleSoft, Microsoft Excel, SAP, Microsoft Office
Education
Holy Family University 2007 — 2009
MBA, Business Administration and Management, General
Temple University - Fox School of Business and Management 1999 — 2001
Bachelor of Science (B.S.), Accounting
TruMark Financial Credit Union August 2014 - Present
NCO May 2008 - August 2014
Sunoco Logistics July 2006 - May 2008
Verizon January 2004 - July 2006
Skills
Financial Analysis, Financial Reporting, Accounting, Account Reconciliation, General Ledger, Accounts Receivable, Accounts Payable, Financial Accounting, Internal Controls, Financial Statements, Process Improvement, Payroll, Finance, PeopleSoft, Microsoft Excel, SAP, Microsoft Office
Education
Holy Family University 2007 — 2009
MBA, Business Administration and Management, General
Temple University - Fox School of Business and Management 1999 — 2001
Bachelor of Science (B.S.), Accounting
Dana Bonds's NCO Experience 2005 - Present
Job Sr HR Manager NCO Group
Industry Human Resources
Experience
NCO Group March 2008 - Present
Outsourcing Solutions Inc 2005 - Present
NCO 2005 - Present
Education
HACC, Central Pennsylvania's Community College 1989 — 1994
NCO Group March 2008 - Present
Outsourcing Solutions Inc 2005 - Present
NCO 2005 - Present
Education
HACC, Central Pennsylvania's Community College 1989 — 1994
Gil Mauk's NCO Experience September 2003 - August 2010
Job VP at NCO
Industry Consumer Services
Experience
Mauk Consulting Inc 2010 - Present
Mauk Consulting Inc 2010 - Present
Mauk Consulting Inc 2010 - Present
NCO Group October 2003 - August 2010
NCO September 2003 - August 2010
NCO Financial Group September 2001 - October 2003
NCO Group October 2001 - September 2003
Skills
BPO, Workforce Management, Outsourcing, Vendor Management, Operations Management, Customer Experience, Customer Satisfaction, Inbound Marketing, Strategic Planning, Team Building, Leadership Development, Telecommunications, Coaching, Project Management, Performance Improvement, Six Sigma, Team Leadership, Talent Acquisition, Business Analysis, Avaya, People Development
Education
Rockhurst University 1984 — 1986
MBA, MBA
Mauk Consulting Inc 2010 - Present
Mauk Consulting Inc 2010 - Present
Mauk Consulting Inc 2010 - Present
NCO Group October 2003 - August 2010
NCO September 2003 - August 2010
NCO Financial Group September 2001 - October 2003
NCO Group October 2001 - September 2003
Skills
BPO, Workforce Management, Outsourcing, Vendor Management, Operations Management, Customer Experience, Customer Satisfaction, Inbound Marketing, Strategic Planning, Team Building, Leadership Development, Telecommunications, Coaching, Project Management, Performance Improvement, Six Sigma, Team Leadership, Talent Acquisition, Business Analysis, Avaya, People Development
Education
Rockhurst University 1984 — 1986
MBA, MBA
Jessica Gathings's NCO Experience September 2010 - January 2012
Job Operations Manager at SFA
Industry Information Technology and Services
Experience
SFA June 2014 - Present
WMATA November 2012 - June 2014
Innovative Data Solutions, Inc. April 2012 - November 2012
NCO September 2010 - January 2012
Masco Contractor Services 2001 - 2010
Skills
ITIL, Microsoft Office, Process Improvement, Network Administration, Disaster Recovery, Requirements Analysis, SQL, Servers, SharePoint, Software Documentation, System Administration, Team Leadership, Troubleshooting, Windows, Data Center, Customer Service, Call Centers, Active Directory, Business Process..., Business Analysis, Computer Hardware
Education
University of Central Florida - College of Business Administration
SFA June 2014 - Present
WMATA November 2012 - June 2014
Innovative Data Solutions, Inc. April 2012 - November 2012
NCO September 2010 - January 2012
Masco Contractor Services 2001 - 2010
Skills
ITIL, Microsoft Office, Process Improvement, Network Administration, Disaster Recovery, Requirements Analysis, SQL, Servers, SharePoint, Software Documentation, System Administration, Team Leadership, Troubleshooting, Windows, Data Center, Customer Service, Call Centers, Active Directory, Business Process..., Business Analysis, Computer Hardware
Education
University of Central Florida - College of Business Administration
Deberra Cogan's NCO Experience April 2000 - August 2015
Job Vice President at Radius Global Solutions LLC
Industry Outsourcing/Offshoring
Experience
Radius Global Solutions LLC August 2015 - Present
NCO April 2000 - August 2015
NCO February 1997 - March 2000
CMS A/R Services 1992 - 1995
Skills
Call Center, Electronic Payments, Client Development, Operations Management, Business Process..., Customer Experience, Training, Vendor Management, Strategic Leadership, Building Relationships, Outsourcing, BPO, Customer Retention, Management, Cross-functional Team..., Customer Satisfaction, Sales Operations, Call Centers, Call Center Development, Telemarketing, Contact Centers, Start-ups, Process Improvement, Workforce Management, Strategy, Executive Management, CRM, Performance Management, Inbound Marketing, Salesforce.com, P&L Management, Lead Generation, Solution Selling, IVR, Account Management, Offshoring, Service Delivery, Leadership, Customer Service, Team Leadership, New Business Development
Education
Siena Heights University
Bachelor of Business, Business, Marketing
Radius Global Solutions LLC August 2015 - Present
NCO April 2000 - August 2015
NCO February 1997 - March 2000
CMS A/R Services 1992 - 1995
Skills
Call Center, Electronic Payments, Client Development, Operations Management, Business Process..., Customer Experience, Training, Vendor Management, Strategic Leadership, Building Relationships, Outsourcing, BPO, Customer Retention, Management, Cross-functional Team..., Customer Satisfaction, Sales Operations, Call Centers, Call Center Development, Telemarketing, Contact Centers, Start-ups, Process Improvement, Workforce Management, Strategy, Executive Management, CRM, Performance Management, Inbound Marketing, Salesforce.com, P&L Management, Lead Generation, Solution Selling, IVR, Account Management, Offshoring, Service Delivery, Leadership, Customer Service, Team Leadership, New Business Development
Education
Siena Heights University
Bachelor of Business, Business, Marketing
Cindy Alicino's NCO Experience September 2005 - Present
Job Inbound and outbound sales at NCO
Industry Marketing and Advertising
Experience
NCO September 2005 - Present
JM QUALITY INC August 2003 - July 2005
Footprints Preschool January 2001 - January 2003
Skills
Excel, Word, PowerPoint
Education
Brevard Community College
National Online School of Insurance
NCO September 2005 - Present
JM QUALITY INC August 2003 - July 2005
Footprints Preschool January 2001 - January 2003
Skills
Excel, Word, PowerPoint
Education
Brevard Community College
National Online School of Insurance
Christopher smoot's NCO Experience January 2011 - July 2012
Job Technical Service Specialist at Wells Fargo
Industry Information Technology and Services
Experience
Wells Fargo May 2015 - Present
Central Piedmont Community College August 2012 - May 2014
NCO January 2011 - July 2012
ACN 2010 - 2010
Skills
Technical Support, Food & Beverage, Front Office, Resorts, Customer Service, Information Technology, Student Financial Aid, Cashiering, Cash Handling Experience, Linux Desktop, Microsoft Office, Windows Server, Windows 7, Windows XP, VoIP, Mac OS, DSL, Satellite TV, iTunes, Troubleshooting, Employee Training, Leadership, Access, Outlook, Time Management, Public Speaking, Computer Hardware, System Administration, Networking, Help Desk Support, Microsoft Word, Microsoft Excel
Education
Pitt Community College 2015 — 2017
Computer Information Technology, 3.5 GPA
Central Piedmont Community College 2011 — 2014
Associate's degree/ Specialized in Microsoft System Administration, Computer Technology/Computer Systems Technology, 3.0 GPA
Junius hrose 2002 — 2006
High School Diploma, 2.3 GPA
Wells Fargo May 2015 - Present
Central Piedmont Community College August 2012 - May 2014
NCO January 2011 - July 2012
ACN 2010 - 2010
Skills
Technical Support, Food & Beverage, Front Office, Resorts, Customer Service, Information Technology, Student Financial Aid, Cashiering, Cash Handling Experience, Linux Desktop, Microsoft Office, Windows Server, Windows 7, Windows XP, VoIP, Mac OS, DSL, Satellite TV, iTunes, Troubleshooting, Employee Training, Leadership, Access, Outlook, Time Management, Public Speaking, Computer Hardware, System Administration, Networking, Help Desk Support, Microsoft Word, Microsoft Excel
Education
Pitt Community College 2015 — 2017
Computer Information Technology, 3.5 GPA
Central Piedmont Community College 2011 — 2014
Associate's degree/ Specialized in Microsoft System Administration, Computer Technology/Computer Systems Technology, 3.0 GPA
Junius hrose 2002 — 2006
High School Diploma, 2.3 GPA
Maria Pinizzotto's NCO Experience 2002 - 2003
Job Accounts Receivable at Independence Excavating, Inc.
Industry Banking
Experience
Independence Excavating, Inc. August 2012 - Present
Independence Excavating, Inc. March 2011 - August 2012
National City Bank April 2008 - November 2010
National City Bank December 2003 - March 2008
NCO 2002 - 2003
Skills
Accounts Receivable, Accounts Payable, Microsoft Excel, Budgets, Microsoft Office, Microsoft Word, PowerPoint, Outlook, Customer Service, Process Improvement, Banking, Lotus Notes, Team Building, Training, Credit, Risk Management, Access, Analysis
Education
Cuyahoga Community College 2000 — 2001
none, General Education
Independence Excavating, Inc. August 2012 - Present
Independence Excavating, Inc. March 2011 - August 2012
National City Bank April 2008 - November 2010
National City Bank December 2003 - March 2008
NCO 2002 - 2003
Skills
Accounts Receivable, Accounts Payable, Microsoft Excel, Budgets, Microsoft Office, Microsoft Word, PowerPoint, Outlook, Customer Service, Process Improvement, Banking, Lotus Notes, Team Building, Training, Credit, Risk Management, Access, Analysis
Education
Cuyahoga Community College 2000 — 2001
none, General Education
Marc Wise's NCO Experience December 1995 - December 2003
Job President at Advance Health
Industry Information Technology and Services
Experience
Advance Health May 2013 - Present
Health Risk Partners, A Division of Verisk Health March 2008 - May 2013
FedMed, Inc. January 2004 - January 2006
NCO December 1995 - December 2003
Harte-Hanks 1992 - 1995
Skills
Medicare, Medicaid, Consulting, Management, Financial Risk, Forecasting, HIPAA, Healthcare, Health Insurance, Managed Care, Process Improvement, Operations Management, Healthcare Information..., Healthcare Management, Analytics, Healthcare Industry, Healthcare Consulting, Vendor Management, Revenue Cycle, Data Analysis, Revenue Cycle Management, Medical Billing, Health Policy, Network Development, HMO, Physicians, EHR, Disease Management, Provider Relations
Education
Southern Methodist University 1987 — 2000
Delaware Valley University 1990 — 1991
BS, Business Administration
Advance Health May 2013 - Present
Health Risk Partners, A Division of Verisk Health March 2008 - May 2013
FedMed, Inc. January 2004 - January 2006
NCO December 1995 - December 2003
Harte-Hanks 1992 - 1995
Skills
Medicare, Medicaid, Consulting, Management, Financial Risk, Forecasting, HIPAA, Healthcare, Health Insurance, Managed Care, Process Improvement, Operations Management, Healthcare Information..., Healthcare Management, Analytics, Healthcare Industry, Healthcare Consulting, Vendor Management, Revenue Cycle, Data Analysis, Revenue Cycle Management, Medical Billing, Health Policy, Network Development, HMO, Physicians, EHR, Disease Management, Provider Relations
Education
Southern Methodist University 1987 — 2000
Delaware Valley University 1990 — 1991
BS, Business Administration
William Moses's NCO Experience May 2002 - March 2005
Job Receivable Portfolio Liquidation Specialist
Industry Financial Services
Experience
Trinity Acquisition Group, Inc September 2009 - Present
Moses Insurance Group, Inc. June 2009 - Present
Creditors Financial Group March 2005 - May 2009
NCO May 2002 - March 2005
Education
Erie Community College 1998 — 2000
Trinity Acquisition Group, Inc September 2009 - Present
Moses Insurance Group, Inc. June 2009 - Present
Creditors Financial Group March 2005 - May 2009
NCO May 2002 - March 2005
Education
Erie Community College 1998 — 2000
James Conlin's NCO Experience 1999 - Present
Job Former Director of Training and Development at APAC Customer Services, An EGS Company
Industry Financial Services
Experience
NCO Financial Systems March 1999 - Present
APAC Customer Services, An EGS Company March 1999 - Present
NCO 1999 - Present
Manor College September 1996 - May 2009
RMH Teleservices (Now a part of NCO Group) 1999 - 2004
Advertising Specialty Institute November 1996 - March 1999
Safeguard Business Systems, Inc September 1981 - April 1996
Union mutual 1980 - 1981
telecheck 1979 - 1981
Skills
Leadership Development, Training, Team Building, Leadership, Program Management, Management, Team Management, Human Resources, Staff Development, Project Planning, Call Center, Sales, Coaching, Performance Management, Budgets, Recruiting, Customer Service, Instructional Design, Employee Relations, Organizational..., Vendor Management, Employee Training, Training Delivery, Call Centers, Access, Talent Acquisition, Personnel Management, Outsourcing, Onboarding, Employee Engagement, Teamwork, Talent Management, Process Improvement, BPO, Time Management
Education
DeSales University 1968 — 1972
BA, Secondary Education, History
NCO Financial Systems March 1999 - Present
APAC Customer Services, An EGS Company March 1999 - Present
NCO 1999 - Present
Manor College September 1996 - May 2009
RMH Teleservices (Now a part of NCO Group) 1999 - 2004
Advertising Specialty Institute November 1996 - March 1999
Safeguard Business Systems, Inc September 1981 - April 1996
Union mutual 1980 - 1981
telecheck 1979 - 1981
Skills
Leadership Development, Training, Team Building, Leadership, Program Management, Management, Team Management, Human Resources, Staff Development, Project Planning, Call Center, Sales, Coaching, Performance Management, Budgets, Recruiting, Customer Service, Instructional Design, Employee Relations, Organizational..., Vendor Management, Employee Training, Training Delivery, Call Centers, Access, Talent Acquisition, Personnel Management, Outsourcing, Onboarding, Employee Engagement, Teamwork, Talent Management, Process Improvement, BPO, Time Management
Education
DeSales University 1968 — 1972
BA, Secondary Education, History
Rosalee Salansky's NCO Experience Customer Relationship Manager 1Bank of America2011 - 2012
Job Customer Care Advocate at NCO
Industry Telecommunications
Experience
NCO Customer Relationship Manager 1Bank of America2011 - 2012
Education
Penn State University
NCO Customer Relationship Manager 1Bank of America2011 - 2012
Education
Penn State University
Amy Pearsall's NCO Experience January 2007 - March 2008
Job at
Industry Cosmetics
Experience
Care.com August 2014 - Present
Frederick County Public Schools October 2013 - Present
Mary Kay Cosmetics April 2011 - Present
City of Gaithersburg October 2009 - Present
Telcare 2012 - 2013
Dorothy I. Height Community Academy Public Charter Schools 2012 - 2012
Pilgrim Lutheran Church 2010 - 2012
Seneca Academy July 2008 - June 2009
NCO January 2007 - March 2008
Wal-Mart September 2001 - January 2007
Skills
Skin Care, Cosmetics, Makeovers, Teaching, Early Childhood..., Customer Service, Microsoft Word, Beauty Industry, Curriculum Design, Classroom, Elementary Education, Event Planning, Retail, Office Organizing, Product Marketing, Interior Design, Conflict Resolution, Auditing, Negotiation, Cashiering, LexisNexis, Accurint, Word, Gift Baskets, Beauty, Social Networking, Program Management, Community Outreach, Social Media, Nonprofits, Public Speaking, Time Management
Education
Concordia University-Seward 1992 — 1996
Bachelor of Science (BS) in Education, Elementary Education, Early Childhood, Music Minor
High School 1988 — 1992
Diploma, with honors
Care.com August 2014 - Present
Frederick County Public Schools October 2013 - Present
Mary Kay Cosmetics April 2011 - Present
City of Gaithersburg October 2009 - Present
Telcare 2012 - 2013
Dorothy I. Height Community Academy Public Charter Schools 2012 - 2012
Pilgrim Lutheran Church 2010 - 2012
Seneca Academy July 2008 - June 2009
NCO January 2007 - March 2008
Wal-Mart September 2001 - January 2007
Skills
Skin Care, Cosmetics, Makeovers, Teaching, Early Childhood..., Customer Service, Microsoft Word, Beauty Industry, Curriculum Design, Classroom, Elementary Education, Event Planning, Retail, Office Organizing, Product Marketing, Interior Design, Conflict Resolution, Auditing, Negotiation, Cashiering, LexisNexis, Accurint, Word, Gift Baskets, Beauty, Social Networking, Program Management, Community Outreach, Social Media, Nonprofits, Public Speaking, Time Management
Education
Concordia University-Seward 1992 — 1996
Bachelor of Science (BS) in Education, Elementary Education, Early Childhood, Music Minor
High School 1988 — 1992
Diploma, with honors
Jeromy Dinsmore's NCO Experience October 2007 - May 2008
Job Commercial Documentation Review Analyst / Paid Loan Analyst / File Room Processing Clerk at RBS Citizens
Industry Music
Experience
RBS Citizens February 2012 - Present
Bank of America 2009 - 2011
EDMC 2008 - 2009
NCO October 2007 - May 2008
Camp Woodward/Mr. Smalls Funhouse June 2007 - August 2007
Skills
Recording, Guitar, Entertainment, Music, Social Media, Live Sound, Management, Video Production, Videography, Post Production, Audio Post Production, Audio Engineering, Audio Editing, Video Editing, Event Videography, Field Recording, Document Review
Education
Full Sail University 2005 — 2006
Bachelor, Entertainment Business
Full Sail University 2004 — 2005
Associate, Recording Arts
RBS Citizens February 2012 - Present
Bank of America 2009 - 2011
EDMC 2008 - 2009
NCO October 2007 - May 2008
Camp Woodward/Mr. Smalls Funhouse June 2007 - August 2007
Skills
Recording, Guitar, Entertainment, Music, Social Media, Live Sound, Management, Video Production, Videography, Post Production, Audio Post Production, Audio Engineering, Audio Editing, Video Editing, Event Videography, Field Recording, Document Review
Education
Full Sail University 2005 — 2006
Bachelor, Entertainment Business
Full Sail University 2004 — 2005
Associate, Recording Arts
Joseph Materek's NCO Experience 1977 - 2009
Job Vice President of Business Developement at NCO Financial Systems
Industry Utilities
Experience
NCO Financial Systems December 1977 - Present
NCO Financial Systems December 1977 - Present
NCO 1977 - 2009
worked for FCA for 21 years in operations and sales December 1977 - May 1998
Education
Bergen Community College 1977 — 1979
Business Administration
NCO Financial Systems December 1977 - Present
NCO Financial Systems December 1977 - Present
NCO 1977 - 2009
worked for FCA for 21 years in operations and sales December 1977 - May 1998
Education
Bergen Community College 1977 — 1979
Business Administration
Cathy Penna's NCO Experience 1992 - 2000
Job Office Manager Executive Support
Industry Executive Office
Experience
Argyle Solutions April 2000 - March 2009
NCO 1992 - 2000
Skills
Management, Human Resources, Recruiting, Budgets, Access, Analysis, Project Management, Payroll, HRIS, Financial Analysis, Project Planning, Sales Operations, Time Management, Employee Benefits, Auditing, Executive Support, C-Level Executive..., Office Management, Microsoft Excel
Education
Tennessee Temple University 1981 — 1985
Bachelor of Science (B.S.), Business/Office Administration
Woodland Baptist Christian School 1970 — 1981
Diploma, General Studies
Argyle Solutions April 2000 - March 2009
NCO 1992 - 2000
Skills
Management, Human Resources, Recruiting, Budgets, Access, Analysis, Project Management, Payroll, HRIS, Financial Analysis, Project Planning, Sales Operations, Time Management, Employee Benefits, Auditing, Executive Support, C-Level Executive..., Office Management, Microsoft Excel
Education
Tennessee Temple University 1981 — 1985
Bachelor of Science (B.S.), Business/Office Administration
Woodland Baptist Christian School 1970 — 1981
Diploma, General Studies
Chad Nolan's NCO Experience May 2011 - October 2011
Job Customer Service professional
Industry Staffing and Recruiting
Experience
Dial America August 2013 - December 2014
Servicelink October 2011 - January 2012
NCO May 2011 - October 2011
Polymetric Systems May 2010 - October 2010
Yellowbook February 2004 - April 2009
Yellowbook 2004 - 2009
Skills
Social Media Marketing, Microsoft Office, Social Media, Marketing, Editing, Advertising, Microsoft Excel, Online Advertising, Marketing Strategy, Lead Generation, Account Management, Social Networking, Online Marketing, Direct Marketing, Training, Digital Marketing, Cold Calling, Sales, Customer Service
Education
Community College of Allegheny County 2012 — 2013
Medical Insurance Coding Specialist/Coder, 3.7
Dial America August 2013 - December 2014
Servicelink October 2011 - January 2012
NCO May 2011 - October 2011
Polymetric Systems May 2010 - October 2010
Yellowbook February 2004 - April 2009
Yellowbook 2004 - 2009
Skills
Social Media Marketing, Microsoft Office, Social Media, Marketing, Editing, Advertising, Microsoft Excel, Online Advertising, Marketing Strategy, Lead Generation, Account Management, Social Networking, Online Marketing, Direct Marketing, Training, Digital Marketing, Cold Calling, Sales, Customer Service
Education
Community College of Allegheny County 2012 — 2013
Medical Insurance Coding Specialist/Coder, 3.7
Griffin Hughes's NCO Experience May 2010 - November 2011
Job Animation Professional
Industry Animation
Experience
Dizilu September 2014 - Present
CTRL Z Entertainment April 2014 - September 2014
Minneapolis Media Institute October 2013 - February 2014
Minneapolis Media Institute April 2013 - August 2013
NCO May 2010 - November 2011
Skills
Computer Animation, Maya, Character Animation, Photoshop, 3D Studio Max, Video Games, Storyboarding, 3D, 3D Modeling, Animation, Game Design, Concept Design, Game Development, ZBrush, After Effects, Texturing, Adobe Creative Suite, Illustrator, Premiere, Motion Capture, Cortex
Education
Minneapolis Media Institute 2012 — 2014
Game Art and Animation, 3D modeling, Animation
The Art Institutes International-Minnesota 2004 — 2008
Bachelor's Degree, VFX and Motion Graphics
Dizilu September 2014 - Present
CTRL Z Entertainment April 2014 - September 2014
Minneapolis Media Institute October 2013 - February 2014
Minneapolis Media Institute April 2013 - August 2013
NCO May 2010 - November 2011
Skills
Computer Animation, Maya, Character Animation, Photoshop, 3D Studio Max, Video Games, Storyboarding, 3D, 3D Modeling, Animation, Game Design, Concept Design, Game Development, ZBrush, After Effects, Texturing, Adobe Creative Suite, Illustrator, Premiere, Motion Capture, Cortex
Education
Minneapolis Media Institute 2012 — 2014
Game Art and Animation, 3D modeling, Animation
The Art Institutes International-Minnesota 2004 — 2008
Bachelor's Degree, VFX and Motion Graphics
Leisa Payne's NCO Experience April 2012 - July 2012
Job at
Industry Government Administration
Experience
State of Missouri Attorney General's Office January 2015 - Present
State of Missouri July 2012 - Present
NCO April 2012 - July 2012
Martin, Leigh, Laws & Fritzlen, P.C. December 2009 - April 2011
Chrysler Financial June 2002 - August 2009
Circuit City January 2000 - June 2002
PETCO Animal Supplies, Inc. April 1998 - January 2000
Skills
Customer Service, Bankruptcy, Call Center, Microsoft Office, Administration, Claims, Lotus Notes, Retail, Coaching, Performance Management, Word, Outlook, Excel, PowerPoint, Scheduling, Inventory Management, Problem Solving, Data Entry, Supervisory Skills, Hiring, Customer Satisfaction, Billing, Research, Teamwork, Accounts Payable, Accounts Receivable, Policy, Compliance, Customer Relations, Budgeting, Vendor Relations, Persuasion, Documentation, Medical Terminology, Collections, Evictions, Budgets, Process Scheduler, Microsoft Word, Management, Negotiation, Microsoft Excel, Insurance, Software Documentation, Invoicing, Legal Documents, Claim, Call Centers, Analysis, Administrative...
Education
Liberty Hospital 2012 — 2012
Certificate, Medical Terminology
Blackstone Career Institute 2009 — 2011
Certificate, Paralegal
Truman State University 1984 — 1988
Bachelor of Science, Business Administration
State of Missouri Attorney General's Office January 2015 - Present
State of Missouri July 2012 - Present
NCO April 2012 - July 2012
Martin, Leigh, Laws & Fritzlen, P.C. December 2009 - April 2011
Chrysler Financial June 2002 - August 2009
Circuit City January 2000 - June 2002
PETCO Animal Supplies, Inc. April 1998 - January 2000
Skills
Customer Service, Bankruptcy, Call Center, Microsoft Office, Administration, Claims, Lotus Notes, Retail, Coaching, Performance Management, Word, Outlook, Excel, PowerPoint, Scheduling, Inventory Management, Problem Solving, Data Entry, Supervisory Skills, Hiring, Customer Satisfaction, Billing, Research, Teamwork, Accounts Payable, Accounts Receivable, Policy, Compliance, Customer Relations, Budgeting, Vendor Relations, Persuasion, Documentation, Medical Terminology, Collections, Evictions, Budgets, Process Scheduler, Microsoft Word, Management, Negotiation, Microsoft Excel, Insurance, Software Documentation, Invoicing, Legal Documents, Claim, Call Centers, Analysis, Administrative...
Education
Liberty Hospital 2012 — 2012
Certificate, Medical Terminology
Blackstone Career Institute 2009 — 2011
Certificate, Paralegal
Truman State University 1984 — 1988
Bachelor of Science, Business Administration
margaret beresford's NCO Experience January 1995 - January 1996
Job second language teacher at Semi Retired
Industry Consumer Goods
Experience
various clients and language schools January 1998 - Present
Employment & Immigration January 1993 - Present
Semi Retired October 1998 - January 2010
NCO FINANCIAL SERVICES INC July 2002 - October 2007
NCO Group June 2000 - September 2005
NCO January 1995 - January 1996
Concordia University January 1993 - January 1994
Tower Mortgage Ltd August 1990 - March 1992
Bank of Nova Scotia September 1989 - June 1991
Edmonton, Alberta March 1978 - January 1980
Education
Concordia University 1987 — 1997
Masters, Sociology and Political Science
Concordia University
MASTERS OF ARTS, SOCIOLOGY
Concordia University
BACCALAUREATE OF ARTS, SOCIOLOGY
various clients and language schools January 1998 - Present
Employment & Immigration January 1993 - Present
Semi Retired October 1998 - January 2010
NCO FINANCIAL SERVICES INC July 2002 - October 2007
NCO Group June 2000 - September 2005
NCO January 1995 - January 1996
Concordia University January 1993 - January 1994
Tower Mortgage Ltd August 1990 - March 1992
Bank of Nova Scotia September 1989 - June 1991
Edmonton, Alberta March 1978 - January 1980
Education
Concordia University 1987 — 1997
Masters, Sociology and Political Science
Concordia University
MASTERS OF ARTS, SOCIOLOGY
Concordia University
BACCALAUREATE OF ARTS, SOCIOLOGY
Mrs. Harper's NCO Experience July 2008 - October 2009
Job Retail
Industry Retail
Experience
Various Companies January 2010 - Present
NCO July 2008 - October 2009
Skills
Credit, Banking, Credit Analysis, Credit Risk, Loans, Retail Banking, Credit Cards, Call Centers, Financial Analysis, Portfolio Management, Finance, Commercial Banking, Invoicing, Payments, Time Management, Customer Service, Leadership, Management, Sales, Marketing, Training, Public Speaking, Outlook, Microsoft Excel, Microsoft Word, Strategic Planning
Education
DeVry University 2010 — 2016
Bachelor's degree, Finance ( Oct 2016)
Community College of Philadelphia 1999 — 2005
Transferred Student, Business
Various Companies January 2010 - Present
NCO July 2008 - October 2009
Skills
Credit, Banking, Credit Analysis, Credit Risk, Loans, Retail Banking, Credit Cards, Call Centers, Financial Analysis, Portfolio Management, Finance, Commercial Banking, Invoicing, Payments, Time Management, Customer Service, Leadership, Management, Sales, Marketing, Training, Public Speaking, Outlook, Microsoft Excel, Microsoft Word, Strategic Planning
Education
DeVry University 2010 — 2016
Bachelor's degree, Finance ( Oct 2016)
Community College of Philadelphia 1999 — 2005
Transferred Student, Business
Sarah Borger's NCO Experience October 2001 - October 2006
Job Hover Customer Advisor at Tucows
Industry Internet
Experience
ND Graphics November 2014 - Present
Tucows August 2009 - October 2014
ND Graphics November 2006 - August 2009
NCO October 2001 - October 2006
Skills
Account Management, Customer Service, SQL, Social Media, Technical Support, E-commerce, Customer Experience, Team Leadership, Vendor Management, Troubleshooting, CRM, Project Management, Telecommunications, Call Centers, Web Analytics, Management
Education
Fanshawe College
Diploma, Accounting
ND Graphics November 2014 - Present
Tucows August 2009 - October 2014
ND Graphics November 2006 - August 2009
NCO October 2001 - October 2006
Skills
Account Management, Customer Service, SQL, Social Media, Technical Support, E-commerce, Customer Experience, Team Leadership, Vendor Management, Troubleshooting, CRM, Project Management, Telecommunications, Call Centers, Web Analytics, Management
Education
Fanshawe College
Diploma, Accounting
LeVance Gordon's NCO Experience November 2005 - September 2009
Job Field Specialist at WorldWide Tech Services
Industry Consumer Services
Experience
WorldWide Tech Services October 2013 - Present
Enterprise Rent A Car April 2010 - September 2012
Pathfinders November 2009 - January 2010
NCO November 2005 - September 2009
Skills
Microsoft Excel, Microsoft Word, Typing, PowerPoint, Outlook, Talking Points, Customer Service, Customer Satisfaction, Motivation, Independence, Administrative..., International Shipping, International Logistics, Odyssey, File Management, Internet Explorer, Fax, UPS systems, Windows, Research, Views, Shipping, Messaging, Coaching, Call Center, Scanners, Graphs, Microsoft Works, Windows 2000, Spreadsheets, Microsoft Office 2007, Data Entry, Office Equipment, Printers, C++, Java, Car Rental, Life Insurance, Investigation, Search & Seizure, Office Administration, Clerical Skills, Pay Close Attention to..., Great communications..., Outstanding time..., Management, Project Management, Time Management
Education
South Florence High School 1997 — 2001
Diploma
North Carolina A&T State University
Computer Science
North Carolina A&T State University
Computer Science
Northern Virginia Community College
Computer Science
South Florence High School
Diploma
WorldWide Tech Services October 2013 - Present
Enterprise Rent A Car April 2010 - September 2012
Pathfinders November 2009 - January 2010
NCO November 2005 - September 2009
Skills
Microsoft Excel, Microsoft Word, Typing, PowerPoint, Outlook, Talking Points, Customer Service, Customer Satisfaction, Motivation, Independence, Administrative..., International Shipping, International Logistics, Odyssey, File Management, Internet Explorer, Fax, UPS systems, Windows, Research, Views, Shipping, Messaging, Coaching, Call Center, Scanners, Graphs, Microsoft Works, Windows 2000, Spreadsheets, Microsoft Office 2007, Data Entry, Office Equipment, Printers, C++, Java, Car Rental, Life Insurance, Investigation, Search & Seizure, Office Administration, Clerical Skills, Pay Close Attention to..., Great communications..., Outstanding time..., Management, Project Management, Time Management
Education
South Florence High School 1997 — 2001
Diploma
North Carolina A&T State University
Computer Science
North Carolina A&T State University
Computer Science
Northern Virginia Community College
Computer Science
South Florence High School
Diploma
ESSIE WILLIAMS's NCO Experience March 2007 - November 2012
Job Seasoned Customer Service
Industry Consumer Services
Experience
NCO March 2007 - November 2012
NCO Inc January 2007 - January 2011
BrandsMart USA January 2006 - January 2011
FEDEX KINKOS January 2004 - January 2006
Travel Centers of America January 1992 - January 2005
Education
Francis Marion University 1981 — 1984
Sociology
Francis Marion University
NCO March 2007 - November 2012
NCO Inc January 2007 - January 2011
BrandsMart USA January 2006 - January 2011
FEDEX KINKOS January 2004 - January 2006
Travel Centers of America January 1992 - January 2005
Education
Francis Marion University 1981 — 1984
Sociology
Francis Marion University
Natalie Bowks's NCO Experience July 2006 - June 2008
Job Claims Specialist at United Health Group
Industry Insurance
Experience
United Health Group June 2008 - Present
NCO July 2006 - June 2008
Babies R Us March 1998 - September 2006
Education
Guilford College 2006 — 2010
BS, Accounting and Forensic Accounting
Swansboro High School 1987 — 1991
United Health Group June 2008 - Present
NCO July 2006 - June 2008
Babies R Us March 1998 - September 2006
Education
Guilford College 2006 — 2010
BS, Accounting and Forensic Accounting
Swansboro High School 1987 — 1991
Glynda Stephenson's NCO Experience March 2008 - February 2012
Job Mortgage Loan Processor at SunTrust Bank
Industry Financial Services
Experience
SunTrust Bank June 2013 - Present
Accenture February 2012 - June 2013
NCO March 2008 - February 2012
Skills
Call Center, Team Leadership, Supervisory Management, Supervisory Experience, Supervisory Skills, Supervising Others, Mortgage Modification, Process-driven, Management, Time Management, Outlook, CRM, Call Centers, Team Building, Customer Service, Public Speaking, Microsoft Office, Process Improvement
Education
Salem College
SunTrust Bank June 2013 - Present
Accenture February 2012 - June 2013
NCO March 2008 - February 2012
Skills
Call Center, Team Leadership, Supervisory Management, Supervisory Experience, Supervisory Skills, Supervising Others, Mortgage Modification, Process-driven, Management, Time Management, Outlook, CRM, Call Centers, Team Building, Customer Service, Public Speaking, Microsoft Office, Process Improvement
Education
Salem College
Bret Martenson's NCO Experience May 2010 - May 2011
Job Phone Representative at NCO
Industry Consumer Services
Experience
NCO May 2010 - May 2011
Education
Pittsburgh Technical Institute 2010 — 2012
Associates, Information Technology
NCO May 2010 - May 2011
Education
Pittsburgh Technical Institute 2010 — 2012
Associates, Information Technology
Asia Herring's NCO Experience June 2007 - February 2009
Job Business Banking Financial Consultant at PNC Financial Services
Industry Financial Services
Experience
PNC Financial Services February 2010 - Present
PNC BANK February 2010 - March 2011
Cardworks Servicing June 2008 - February 2009
NCO June 2007 - February 2009
Education
Point Park University 2010 — 2012
Bachelors, Business Administration
Kaplan Career Institute 2008 — 2010
Associate, fashion merchandising
PNC Financial Services February 2010 - Present
PNC BANK February 2010 - March 2011
Cardworks Servicing June 2008 - February 2009
NCO June 2007 - February 2009
Education
Point Park University 2010 — 2012
Bachelors, Business Administration
Kaplan Career Institute 2008 — 2010
Associate, fashion merchandising
Debbie Borkoskie's NCO Experience 1993 - 1997
Job Client Services Specialist at NCO Financial Systems
Industry Hospital & Health Care
Experience
unemployed Client Services SpecialistNCO Financial SystemsMay 1993 - October 2013
NCO 1993 - 1997
NCO 1993 - 1997
Skills
Microsoft Excel, Microsoft Word, Customer Service, English, Research, Windows, Outlook, Photoshop, HTML, Negotiation, C++, Editing, C, Java, Teamwork
Education
Gwinnett Technical College 2014 — 2016
Associate's Degree, Business Management, Human Resources
Gwinnett Technical College 2014 — 2016
Business Management Human Resources
unemployed Client Services SpecialistNCO Financial SystemsMay 1993 - October 2013
NCO 1993 - 1997
NCO 1993 - 1997
Skills
Microsoft Excel, Microsoft Word, Customer Service, English, Research, Windows, Outlook, Photoshop, HTML, Negotiation, C++, Editing, C, Java, Teamwork
Education
Gwinnett Technical College 2014 — 2016
Associate's Degree, Business Management, Human Resources
Gwinnett Technical College 2014 — 2016
Business Management Human Resources
Joseph Kunz's NCO Experience August 2011 - Present
Job Customer Service/Collector at NCO
Industry Motion Pictures and Film
Experience
NCO August 2011 - Present
Star Cinemas February 2007 - September 2011
Education
The Ohio State University 2007 — 2011
B.A., English
NCO August 2011 - Present
Star Cinemas February 2007 - September 2011
Education
The Ohio State University 2007 — 2011
B.A., English
rafaela rogers's NCO Experience May 2010 - April 2011
Job Owner at Sweet Dream Clean Team
Industry Electrical/Electronic Manufacturing
Experience
verizon wireless September 2011 - Present
Sweet Dream Clean Team January 2010 - Present
LDS Marketing, LLC October 2008 - Present
NCO May 2010 - April 2011
T-Mobile June 2005 - May 2010
Rafaelas Cleaning Company February 2005 - May 2007
Education
American InterContinental University 2003 — 2005
Business Administration
verizon wireless September 2011 - Present
Sweet Dream Clean Team January 2010 - Present
LDS Marketing, LLC October 2008 - Present
NCO May 2010 - April 2011
T-Mobile June 2005 - May 2010
Rafaelas Cleaning Company February 2005 - May 2007
Education
American InterContinental University 2003 — 2005
Business Administration
Tekima howard's NCO Experience December 2008 - July 2010
Job SSGT at United States Air Force
Industry Logistics and Supply Chain
Experience
United States Air Force July 2011 - Present
US Air Force Reserve December 2005 - Present
US Air Force Reserve November 2005 - Present
Thomas and Wooten Attorney at Law September 2010 - August 2011
NCO December 2008 - July 2010
United States Postal Service July 2006 - June 2007
Skills
Administrative..., Customer Service, Call Center, Microsoft Office, Leadership, Civil Litigation, Outlook, Microsoft Excel, Microsoft Word, PowerPoint, Training, Data Entry
Education
Auburn University at Montgomery 2009 — 2012
Bachelor of Science (BS), Justice & Public Safety/Legal Studies
Auburn University
Bachelor Degree, Justice and Public Safety/ Legal Studies
Selma High School 1999 — 2003
Selma High School
Advance Diploma
University of Alabama
Psychology
United States Air Force July 2011 - Present
US Air Force Reserve December 2005 - Present
US Air Force Reserve November 2005 - Present
Thomas and Wooten Attorney at Law September 2010 - August 2011
NCO December 2008 - July 2010
United States Postal Service July 2006 - June 2007
Skills
Administrative..., Customer Service, Call Center, Microsoft Office, Leadership, Civil Litigation, Outlook, Microsoft Excel, Microsoft Word, PowerPoint, Training, Data Entry
Education
Auburn University at Montgomery 2009 — 2012
Bachelor of Science (BS), Justice & Public Safety/Legal Studies
Auburn University
Bachelor Degree, Justice and Public Safety/ Legal Studies
Selma High School 1999 — 2003
Selma High School
Advance Diploma
University of Alabama
Psychology
Danyale Neal's NCO Experience November 2007 - Present
Job Operations Manager at NCO
Industry Financial Services
Experience
NCO November 2007 - Present
OSI January 1999 - November 2007
OSI May 1996 - January 1999
Skills
Call Centers, Customer Satisfaction, Operations Management, Outsourcing, BPO, Customer Experience, Coaching, Customer Service, Process Improvement, Team Building, Team Leadership, Vendor Management
Education
Ohio Dominican University 2002 — 2006
Bachelor of Science, Business Administration
NCO November 2007 - Present
OSI January 1999 - November 2007
OSI May 1996 - January 1999
Skills
Call Centers, Customer Satisfaction, Operations Management, Outsourcing, BPO, Customer Experience, Coaching, Customer Service, Process Improvement, Team Building, Team Leadership, Vendor Management
Education
Ohio Dominican University 2002 — 2006
Bachelor of Science, Business Administration
Eva Gee's NCO Experience January 2011 - February 2012
Job Customer Service Representative
Industry Financial Services
Experience
NCO January 2011 - February 2012
Nurse's AideNurse Staffing February 2010 - October 2010
Keystone Neuro Rehab April 2006 - December 2009
Skills
Customer Experience, Service Excellence, Microsoft Office, Customer Service, Call Centers, Outlook, Healthcare, PowerPoint, Data Entry, Vital Signs, Customer Satisfaction, Time Management, Troubleshooting, Hospitals, Team Leadership, Telephone Skills, Teamwork
Education
Life's Work of Western Pa 2010 — 2011
Certificate in Customer Service, Customer Service Support/Call Center/Teleservice Operation
Community College of Allegheny County 1993 — 1996
Associate of Arts (A.A.), General Studies
Community College of Allegheny County 1993 — 1995
Associates Degree in General Studies, General Studies
Community College of Allegheny County 1993 — 1995
Associates Degree, General Studies
NCO January 2011 - February 2012
Nurse's AideNurse Staffing February 2010 - October 2010
Keystone Neuro Rehab April 2006 - December 2009
Skills
Customer Experience, Service Excellence, Microsoft Office, Customer Service, Call Centers, Outlook, Healthcare, PowerPoint, Data Entry, Vital Signs, Customer Satisfaction, Time Management, Troubleshooting, Hospitals, Team Leadership, Telephone Skills, Teamwork
Education
Life's Work of Western Pa 2010 — 2011
Certificate in Customer Service, Customer Service Support/Call Center/Teleservice Operation
Community College of Allegheny County 1993 — 1996
Associate of Arts (A.A.), General Studies
Community College of Allegheny County 1993 — 1995
Associates Degree in General Studies, General Studies
Community College of Allegheny County 1993 — 1995
Associates Degree, General Studies
Cody Sievers's NCO Experience October 2013 - Present
Job Call Center Supervisor at NCO
Industry Motion Pictures and Film
Experience
NCO October 2013 - Present
The Library July 2013 - Present
NCO Group July 2011 - October 2013
Cut 'n' Run Studios July 2012 - September 2012
BP February 2011 - July 2011
McDonald's Corporation November 2007 - February 2011
Skills
Photoshop, Social Media, InDesign, Photography, Video Editing, Audio Editing, Motion Graphics, Graphic Design, Final Cut Pro, After Effects, Premiere, Video Production, Video, Multimedia, Editing
Education
Robert Morris University 2014 — 2016
Bachelor's degree, Tv/video production
Pittsburgh Technical Institute 2010 — 2012
Multimedia Technologies, Audio Video Editing
NCO October 2013 - Present
The Library July 2013 - Present
NCO Group July 2011 - October 2013
Cut 'n' Run Studios July 2012 - September 2012
BP February 2011 - July 2011
McDonald's Corporation November 2007 - February 2011
Skills
Photoshop, Social Media, InDesign, Photography, Video Editing, Audio Editing, Motion Graphics, Graphic Design, Final Cut Pro, After Effects, Premiere, Video Production, Video, Multimedia, Editing
Education
Robert Morris University 2014 — 2016
Bachelor's degree, Tv/video production
Pittsburgh Technical Institute 2010 — 2012
Multimedia Technologies, Audio Video Editing
Laronda Wilson's NCO Experience 2010 - 2011
Job Outsourcing/Offshoring Professional
Industry Outsourcing/Offshoring
Experience
NCO 2010 - 2011
Education
Bishop State Community College 2008 — 2010
Cosmetology/Cosmetologist, General
NCO 2010 - 2011
Education
Bishop State Community College 2008 — 2010
Cosmetology/Cosmetologist, General
David Hicthens's NCO Experience February 2009 - August 2011
Job Consumer Services Professional
Industry Consumer Services
vana yang's NCO Experience October 2012 - Present
Job Customer Service
Industry Information Services
Experience
NCO October 2012 - Present
Comcast Corporation July 2012 - October 2012
Alpine Staffing July 2012 - August 2012
Fox-1 Resources April 2012 - May 2012
Rels Valuation 2012 - 2012
Macys August 2011 - December 2011
CVS Pharmacy October 2009 - June 2010
Saint Catherine University October 2008 - May 2009
Cub Foods August 2006 - August 2008
McDonalds, Saint Paul MN December 2004 - August 2006
Skills
Accounts Receivable, Customer Satisfaction, Customer Service, Microsoft Excel, PowerPoint, Microsoft Word, Microsoft Office, Sales, Call Center, Filing, Schedules, Organization, Office Administration, Cross Selling, Highly motivated..., Always Punctual, Highly responsible, Teamwork, Bilingual, Hmong, English
Education
Hennepin Technical College 2012 — 2012
Dental Assisting/Assistant
Saint Catherine University 2008 — 2011
Biology, General
NCO October 2012 - Present
Comcast Corporation July 2012 - October 2012
Alpine Staffing July 2012 - August 2012
Fox-1 Resources April 2012 - May 2012
Rels Valuation 2012 - 2012
Macys August 2011 - December 2011
CVS Pharmacy October 2009 - June 2010
Saint Catherine University October 2008 - May 2009
Cub Foods August 2006 - August 2008
McDonalds, Saint Paul MN December 2004 - August 2006
Skills
Accounts Receivable, Customer Satisfaction, Customer Service, Microsoft Excel, PowerPoint, Microsoft Word, Microsoft Office, Sales, Call Center, Filing, Schedules, Organization, Office Administration, Cross Selling, Highly motivated..., Always Punctual, Highly responsible, Teamwork, Bilingual, Hmong, English
Education
Hennepin Technical College 2012 — 2012
Dental Assisting/Assistant
Saint Catherine University 2008 — 2011
Biology, General
Mia Cotton's NCO Experience July 2008 - January 2009
Job Customer Service Specialist at WalMart
Industry Retail
Experience
Wal-Mart June 2010 - Present
Wal-Mart June 2010 - Present
Young Champions Of America May 2005 - Present
Young Champions Of America May 2005 - Present
LINC Caring Communities October 2010 - April 2011
Citi Bank April 2010 - June 2010
Encore/ Convergys June 2009 - April 2010
Hartman Elementary School September 2007 - February 2009
NCO July 2008 - January 2009
Education
Pinnacle Career Institute-South Kansas City 2012 — 2013
Wal-Mart June 2010 - Present
Wal-Mart June 2010 - Present
Young Champions Of America May 2005 - Present
Young Champions Of America May 2005 - Present
LINC Caring Communities October 2010 - April 2011
Citi Bank April 2010 - June 2010
Encore/ Convergys June 2009 - April 2010
Hartman Elementary School September 2007 - February 2009
NCO July 2008 - January 2009
Education
Pinnacle Career Institute-South Kansas City 2012 — 2013
Shelby Cordry's NCO Experience August 2007 - October 2010
Job
Industry Retail
Experience
Sam's Club March 2014 - Present
Sam's Club November 2011 - March 2014
United States Postal Service December 2010 - September 2011
The Connection February 2011 - May 2011
NCO August 2007 - October 2010
Walmart November 2005 - August 2007
Domino's Pizza June 2002 - November 2005
Skills
Microsoft Office, Microsoft Excel, Microsoft Word, Research, PowerPoint, Photoshop, English
Education
Judson University 1998 — 2002
Bachelor of Arts (B.A.), Psychology
Forreston High School 1992 — 1996
High School Diploma
Sam's Club March 2014 - Present
Sam's Club November 2011 - March 2014
United States Postal Service December 2010 - September 2011
The Connection February 2011 - May 2011
NCO August 2007 - October 2010
Walmart November 2005 - August 2007
Domino's Pizza June 2002 - November 2005
Skills
Microsoft Office, Microsoft Excel, Microsoft Word, Research, PowerPoint, Photoshop, English
Education
Judson University 1998 — 2002
Bachelor of Arts (B.A.), Psychology
Forreston High School 1992 — 1996
High School Diploma
Nadine Lee's NCO Experience January 2014 - Present
Job NCO Health Services
Industry
Experience
NCO January 2014 - Present
Skills
Call Centers, BPO, HIPAA, Vendor Management, Employee Benefits, Process Improvement, Customer Service, Management, Leadership, Microsoft Office, Team Building, Team Leadership, Coaching
Education
Ashworth College
NCO January 2014 - Present
Skills
Call Centers, BPO, HIPAA, Vendor Management, Employee Benefits, Process Improvement, Customer Service, Management, Leadership, Microsoft Office, Team Building, Team Leadership, Coaching
Education
Ashworth College
Ashley Barr's NCO Experience May 2008 - June 2012
Job Accounts Payable Specialist at BB&T
Industry Financial Services
Experience
BB&T October 2013 - Present
NCO May 2008 - June 2012
Skills
Customer Service, Customer Satisfaction, Cashiering, Accounts Payable, Business Process
Education
Capella University 2013 — 2016
Master of Business Administration (M.B.A.), Business Administration and Management, General
North Carolina Agricultural and Technical State University 2003 — 2008
Bachelor of Business Administration (B.B.A.), Business Administration and Management, General
BB&T October 2013 - Present
NCO May 2008 - June 2012
Skills
Customer Service, Customer Satisfaction, Cashiering, Accounts Payable, Business Process
Education
Capella University 2013 — 2016
Master of Business Administration (M.B.A.), Business Administration and Management, General
North Carolina Agricultural and Technical State University 2003 — 2008
Bachelor of Business Administration (B.B.A.), Business Administration and Management, General
Amine Benani's NCO Experience October 2009 - June 2014
Job Head of Facilities Department at KOUGC
Industry Logistics and Supply Chain
Experience
KOUGC GROUP April 2014 - Present
NCO October 2009 - June 2014
International Diplomatics Supplies August 2007 - September 2009
Huawei Telecom Algeria December 2005 - July 2007
Skills
Procurement, Contract Management, Custom clearance..., Customer Service, International Shipping, Facilities Management, Logistics, Transportation, Management, Sales, Supply Chain Management, Supply Chain
Education
Management Development Institute of Singapore 2004 — 2005
Professional Certifiate of English for business, English Language and Literature/Letters
Université d'Alger 1998 — 2002
Economics, International Business/Trade/Commerce, Bachelor Degree
INSFP Bir Mourad Raid 1995 — 1997
High Diploma, Information Technology, High Diploma
KOUGC GROUP April 2014 - Present
NCO October 2009 - June 2014
International Diplomatics Supplies August 2007 - September 2009
Huawei Telecom Algeria December 2005 - July 2007
Skills
Procurement, Contract Management, Custom clearance..., Customer Service, International Shipping, Facilities Management, Logistics, Transportation, Management, Sales, Supply Chain Management, Supply Chain
Education
Management Development Institute of Singapore 2004 — 2005
Professional Certifiate of English for business, English Language and Literature/Letters
Université d'Alger 1998 — 2002
Economics, International Business/Trade/Commerce, Bachelor Degree
INSFP Bir Mourad Raid 1995 — 1997
High Diploma, Information Technology, High Diploma