PenFed Credit Union
Industry: Credit card service company
DescriptionPentagon Federal Credit Union, widely known by its abbreviated name PenFed, is a United States federal credit union headquartered in McLean, Virginia, chartered and regulated under the authority of the National Credit Union Administration. Customer service: 1 (800) 247-5626 Headquarters: Alexandria, VA CEO: James Schenck (Apr 1, 2014–) Number of locations: 50 Founded: 1935 Subsidiaries: White & Partners, Inc.,
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PenFed Credit Union Employees
PENFED CREDIT UNION March 2014 - Present
Pentagon Federal Credit Union March 2011 - March 2014
Pentagon Federal Credit Union April 1992 - March 2011
Skills
Loans, Credit Cards, Risk Management, Call Center, Fraud, Customer Service, Banking, Payments, Credit, Portfolio Management, Management, Financial Services, Consumer Lending, Internal Audit, Financial Analysis, Financial Risk, Process Improvement, Mortgage Lending, Strategy, Call Centers
Education
Bellevue University
BS, Business Management
Univeristy of Montana
PenFed Credit Union May 2014 - Present
MEGASETH August 2007 - Present
MarketSmart July 2011 - May 2014
Essential Media Partners July 2010 - June 2011
Freestyle Marketing Group November 2009 - July 2010
Freestyle Marketing Group February 2008 - November 2009
Freestyle Marketing Group February 2007 - February 2008
Secure Document Alliance May 2005 - February 2007
Skills
Email Marketing, Online Marketing, Social Media Marketing, SEO, Facebook, Advertising, Marketing Strategy, Adobe Creative Suite, B2B, InDesign, Integrated Marketing, Management, Social Media, Google Analytics, Creative Strategy, Microsoft Office, Google Adwords, Graphic Design, Marketing, Direct Mail, Market Research, Dreamweaver, Illustrator, Press Releases, Blogging, Website Development, Marketing Management, WordPress, Photoshop, CSS, Microsoft Excel, Commercials, Media Buying, SPSS, HTML, Adobe Premiere, Print Production, Web Analytics, Marketing Communications, Digital Marketing, Brand Development, Leadership, Strategy, Online Advertising, Interactive Marketing
Education
The Johns Hopkins University 2014 — 2018
Master's Degree, Communication
Westminster College 2004 — 2007
Bachelors of Science, Business, Marketing, and Economics
Pentagon Federal Credit Union May 2012 - Present
PenFed Credit Union April 2001 - May 2012
First Union National Bank July 1999 - April 2001
Skills
Consumer Lending, Sales, Operations Management, Customer Service, Training, Research, Compliance
Education
University of Maryland University College 2001 — 2004
MBA, Business Administration
PenFed Credit Union 2014 - Present
ConnectiCare 2011 - 2014
Insurity (formerly LexisNexis) 2007 - 2011
CATIC 2000 - 2007
TEK Systems 2000 - 2000
ENTEX (now Siemens) 1998 - 2000
CTG 1996 - 1998
Hartford Hospital 1989 - 1996
Skills
Release Management, Resource Management, SDLC, Vendor Management, Software Development, Project Management, Outsourcing, Team Leadership, Management, Leadership, VB.NET, Visual Basic, Risk Management, Agile Methodologies, Business Analysis, Requirements Analysis, Process Improvement, Software Documentation, .NET, ASP.NET, Project Portfolio..., Requirements Gathering, SharePoint, Software Project..., Business Intelligence, Visio, IT Strategy
Education
Leadership Greater Hartford 2013 — 2013
Quest Program Graduate
Central Connecticut State University
BA, Psychology; Sociology (minor)
Pentagon Federal Credit Union (PenFed Credit Union) July 2015 - Present
PenFed Credit Union February 2014 - July 2015
PenFed Credit Union August 2012 - February 2014
Out-of-Sight Service, LLC September 2006 - June 2011
webMethods July 2000 - April 2006
Qwest Communications, LCI International September 1994 - July 2000
DynCorp, Inc, Viar & Company, Inc. April 1987 - August 1994
Presearch Inc. February 1981 - March 1987
Skills
Program Management, Strategic Planning, Sarbanes-Oxley, PeopleSoft, ERP, Business Alignment, Human Resources, Business Process..., Vendor Management, IT Strategy, Information Technology, Software Development, Management, Business Intelligence, Leadership, Analysis, IT Management, Enterprise Software, Project Management, Change Management, Business Process..., Executive Management, SharePoint, IT Operations, Security, PMO, PMP, Data Center, Business Process, Databases, ITIL, Enterprise Architecture
Education
University of Maryland College Park 1976 — 1981
B.S., Computer Science and Psychology (double major)
Northern Virginia Community College
Project Management Certificate
PenFed Credit Union February 2015 - July 2015
Safeway January 2014 - January 2015
Safeway August 2006 - March 2014
Safeway July 2013 - December 2013
Safeway August 2008 - May 2013
St. Vincent de Paul June 2004 - August 2006
Skills
Recruiting, Training, Public Speaking, Employee Relations, Onboarding, Human Resources, College Recruiting, Resume Writing, Hiring, Talent Acquisition, Employee Engagement, Leadership Development, Nonprofits, Management, Workforce Planning, Program Management, Team Building, Policy, Conflict Resolution, Career Development, Interviews, Employee Benefits, Applicant Tracking..., Job Coaching, Coaching, Internet Recruiting, Non-profits, Budgets, Employee Training, Career Counseling, HRIS, Personnel Management, Leadership, Screening Resumes, Workshop Facilitation, Organizational..., Time Management, Succession Planning, Performance Management, Talent Management, Job Descriptions, Speak, read and write..., Strategic Sourcing, Microsoft Excel, Microsoft Word, Statistical Data..., Marketing Strategy, Financial Statements, Learning Management, sourcing
Education
Northwest Christian University 2012 — 2013
Master of Business Administration (MBA), Business
University of Oregon 2004 — 2006
BA HST, Latin American Studies, Geography Minors
Lane Community College 2002 — 2004
AAOT, History, Geography, Latin American Studies
NBHS
High School Diploma
PenFed Credit Union May 2012 - Present
Georgetown University April 2012 - May 2012
Freelance August 2011 - May 2012
Technologists, Inc. February 2005 - August 2011
The World Bank 2004 - 2005
Skills
Project Management, Web Design, Dreamweaver, Graphic Design, Creative Campaign..., Logo Design, Web Development, Flash, Software, Layout, Illustration, Team Building, Brochures, Programming, Multimedia, Graphics, Art Direction, Creative Direction, Adobe Acrobat, WordPress, Interactive Programming, Graphics Software, Illustrator, Adobe Creative Suite, Newsletters, User Interface Design, Website Development, CSS, Email Marketing, Photoshop, Information Architecture, InDesign, HTML, User Experience, ActionScript, Communication Skills, Marketing, Typography, Animation, Online Marketing, Mac, Interaction Design, CMS, Programming experience, Web development..., Interactive Development..., Graphics Software..., 3D Software expertise, Video Editing Software..., Campaign Managment
Education
Georgetown University 2014 — 2014
Project Management Certificate, Project Management
University of West London 1999 — 2002
Bsc, Multimedia Computing with Digital Arts
Pentagon Federal Credit Union (PenFed Credit Union) July 2015 - Present
PenFed Credit Union June 2014 - Present
PenFed Credit Union February 2014 - June 2014
Hancock Bank December 2012 - February 2014
Regions Financial Corporation November 2007 - May 2008
Regions Financial June 1996 - November 2007
Skills
Non-profits, Team Building, Loans, Microsoft Excel, Payroll, Banking, Microsoft Word, Inventory Management, Budgets, Risk Management, Deposits, Advertising, Public Relations, Cash Management, Finance, Teaching, PowerPoint, Customer Service, Outlook, Microsoft Office, Accounting, Sales, Strategic Planning, Credit, Financial Analysis, Management, Accounts Payable, Credit Analysis, Project Planning, Healthcare, Insurance, Contract Negotiation, Small Business, Small Business Lending, Social Networking, Leadership, Portfolio Management, Retail Banking
Education
Saint Leo University 2015 — 2017
Associate's degree, Business Administration and Management, General
Birmingham Southern 1990 — 1993
Armuchee High School 1966 — 1969
PenFed Credit Union October 2011 - Present
Pizza Hut June 2005 - April 2011
Capital One December 2006 - February 2009
Lenscrafters March 1999 - August 2004
Redland Brick July 1997 - November 1998
Paffenbarger Research Center October 1995 - June 1997
Skills
Network Security, ArcSight, Windows 7, Troubleshooting, Microsoft Office, Access, Testing, XP, Software Installation, DHCP, DNS, Calibration, Composites, Polymers, Active Directory, Windows Server, Computer Hardware
Education
ComputerTraining.com 2005 — 2005
Computer System Networking
Clemson University 1989 — 1993
BS, Ceramic Engineering
PenFed Credit Union April 2012 - Present
PenFed Credit Union January 2004 - March 2012
PenFed Credit Union February 2000 - January 2004
Education
University of Nebraska-Lincoln 1987 — 1991
BS Business Administration, Economics