Sedgwick Claims Management Services
Industry: Company
DescriptionHeadquarters: Memphis, TN Founded: 1969 Subsidiaries: Cunningham Lindsey Group Limited, VeriClaim, Inc.,
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Sedgwick Claims Management Services Employees
Heavenli Covers February 2008 - Present
HomeDirectUSA February 2012 - November 2013
Sedgwick Claims Management Services September 2001 - February 2008
Everest Healthcare June 1994 - March 1999
Everest Healthcare Services March 1985 - June 1994
Skills
Human Resources, Employee Relations, Employee Benefits, Deferred Compensation, Benefits Administration, Employee Handbooks, HRIS, HR Policies, Employment Law, Workers' Compensation..., FMLA, Applicant Tracking..., SAP HR, ADP Payroll, Performance Management, Onboarding, Personnel Management, Open Enrollment, Team Building, Customer Service, Microsoft Excel
Education
Keller Graduate School of Management of DeVry University 2007 — 2009
Human Resources Management and Services
Concordia University-River Forest 2004 — 2006
Bachelor of Business Administration (BBA), Organizational Management
STAR Physical Therapy January 2015 - Present
Target Corporation July 2004 - January 2015
Firebrand Media, Laguna Beach, CA June 2013 - September 2013
Frayed Passport February 2013 - August 2013
California State University San Bernardino November 2010 - September 2011
Gayot Publications June 2009 - September 2009
Office of Housing & Residential Life September 2008 - June 2009
Sedgwick Claims Management Services June 2000 - August 2001
Skills
Editing, Proofreading, Research, Volunteer Management, Higher Education, Photoshop, Dreamweaver, Social Media, Event Planning, Customer Service, Microsoft Office
Education
University of Houston-Victoria 2012 — 2016
Master's Degree, Publishing
California State University-San Bernardino 2007 — 2009
Bachelor's Degree, English, Linguistics concentration
Sedgwick Claims Management Services November 2013 - Present
State of Maryland September 2010 - August 2013
Travelers January 2008 - July 2010
CNA Insurance March 2005 - December 2007
Corporate Systems, Inc April 2003 - January 2005
Kemper Insurance February 1996 - March 2003
Zurich North America August 1986 - February 1996
Skills
Project Management, Customer Service, Program Management, Change Management, Strategic Planning, Microsoft Office, Government, Management Consulting, Management, Microsoft Excel, Business Analysis, Budgets, Public Speaking, Project Planning, Coaching, Microsoft Word, Team Building, Governance, Business Process...
Education
The Johns Hopkins University
Master of Business Administration (MBA), Business Administration and Management, General
University of Maryland College Park
Bachelor of Science (BS), Mathematics
Sedgwick Claims Management Services January 2013 - Present
Communication Infrastructure Group April 2012 - August 2012
University of Northern Colorado 2008 - 2012
GetSkiTickets.com June 2011 - August 2011
Skills
Media Relations, Press Releases, Public Relations, Strategic Communications, Press Kits, Ap Style, Internal Communications, Social Media
Education
University of Northern Colorado 2008 — 2012
Bachelor of Arts (B.A.), Journalism and Mass Communications, Graduate
Harvey Police Department July 2013 - Present
SEDGWICK Claims Management Services December 2010 - December 2012
Factual Photo, Inc. December 2010 - April 2011
Fresh Cut Solutions, L.L.C January 2008 - January 2010
Tibor Machine Products January 2007 - January 2008
Sports Authority January 2005 - January 2006
Skills
Subrogation, Claims Management, Claim, Claims Investigations, Workers Compensation, Claim Investigation, Legal Liability, Liability, Casualty, Liability Analysis, Property & Casualty..., Private Investigations, Background Checks, Fraud, Insurance
Education
Western Illinois University 2008 — 2011
Bachelor's degree, Criminal Justice/Law Enforcement Administration, 3.3
Western Illinois University 2008 — 2011
B.S, Law Enforcement & Justice Administration
Aurora University 2007 — 2008
Criminal Justice/Law Enforcement Administration
Chicago Transit Authority June 2015 - Present
J & M Workforce Estate Sales Services July 2014 - September 2014
Cannon Cochran Management Services October 2012 - July 2013
Sedgwick Claims Management Services February 2005 - October 2012
Stanley Spring & Stamping Corporation February 2004 - February 2005
Proven Performers Temporary Employment Service June 2003 - February 2004
Atlantic Mutual Companies December 1999 - January 2003
ACE USA June 1997 - September 1999
Skills
Liability, Litigation Management, Property Damage, Claim, Insurance, Liability Analysis, Legal Liability, Product Liability, Casualty Insurance, Claims Investigations, Claims Management, Customer Service, Property, Workers Compensation, Workers' Compensation...
Education
Columbia College of Chicago – Theater
Northeastern Illinois University
Liberal Arts
Sedgwick February 2013 - Present
Sedgwick Claims Management Services July 2007 - February 2013
State of Utah February 2000 - July 2007
Opportunities Unlimited, Inc November 1998 - December 1999
Skills
golf, triathlon, Training, Employee Training, Case Managment, Human Resources, Vocational..., Employee Benefits, Leadership, Workers Compensation, Time Management, Software Documentation, Vocation, Management, Golf, Triathlon, Case Management, Conflict Resolution, Disabilities, Resume Writing, Career Counseling, Community Outreach, Public Speaking
Education
University of Idaho
Master's degree, Counseling & Human Services
University of Idaho 1992 — 2002
Master's degree, Human and Counseling Services
University of Idaho
BS, Psychology
Nationwide Insurance 2014 - Present
Sedgwick Claims Management Services, Inc October 2007 - Present
Sedgwick Claims Management Services January 2007 - Present
Risk Enterprise Management January 2005 - January 2007
Risk Enterprise Management October 2005 - October 2005
Sedgwick Claism Managment Services October 2000 - October 2005
Foot Locker January 1986 - January 2000
Skills
Microsoft Office, Microsoft Excel, Microsoft Word, Customer Service, PowerPoint, English, Research, Windows, Outlook, Photoshop, HTML, Public Speaking, Budgets, Strategic Planning, Negotiation, Java, Accounting, Social Media, Teaching, Team Building, Project Management, Public Relations, Teamwork, Sales Management, Team Leadership, JavaScript, C++
Education
Kirkwood Community College
Associate of Arts (A.A.), Marketing/Marketing Management, General
Kirkwood Community College
Associate of Arts, Marketing/Management; Law Enforcement
Minneapolis Community and Technical College
Certificate, Law Enforcement
T.H.E. Insurance April 2013 - May 2015
Prince Contracting, LLC April 2010 - April 2013
Sedgwick Claims Management Services August 2002 - January 2009
Skills
Microsoft Office, Microsoft Excel, Construction, Microsoft Word, Customer Service, Workers Compensation, Administrative..., Claim, Data Entry, Insurance, Liability, PowerPoint, Process Scheduler, Supervisory Skills, Telephone Skills, Training
Education
Los Medanos College 1999 — 2002
Associate's degree, Liberal Arts
Sedgwick September 2015 - Present
Sedgwick Claims Management Services April 2013 - Present
Rolls-Royce North America June 2006 - April 2013
Skills
Talent Management, Workforce Planning, Employee Relations, Employee Engagement, Succession Planning, Talent Acquisition, Performance Management, Recruiting, Onboarding, Deferred Compensation, Benefits Administration, Training, Human Resources, Management, Program Management, Process Improvement, Compensation, Leadership
Education
University of Phoenix
BS Business Management, 3.98 (graduated with honors)
Southeast Michigan Senior Regional Collaborative December 2012 - Present
Joy Preparatory Academpy w/ Leona Group LLC October 2009 - December 2012
Sedgwick Claims Management Services July 2004 - April 2009
MetLife September 1998 - July 2004
Skills
Microsoft Office, Collaboration, Innovation, Customer Service, Office Administration, Social Media, Event Management, Microsoft Excel, Event Planning, Accounts Receivable, Fundraising
Education
Rochester College
Wayne State University
Sedgwick Claims Management Services March 2013 - Present
Sedgwick Claims Management Services, Inc September 2008 - March 2013
Titan Auto / Nationwide Insurance January 2005 - January 2008
Harrell and Harrell, P.A January 2004 - January 2005
Old Dominion Insurance Company January 2001 - January 2003
American Surety and Casualty Insurance Company January 1998 - January 2001
US NAVY 1990 - 1994
Skills
Claim, Liability, Insurance, Litigation, Personal Injury, Claims Management, Subrogation, Casualty, Property Damage, Property & Casualty..., Commercial Insurance, Liability Analysis, Litigation Management, Change Management, Commercial Lines, Claim Investigation, Claims Handling, Claims Resolution, Negotiation, Accident, Mediation, Arbitration, Casualty Claims, Insurance Adjusting, AIC, Auto Claims, Provider Relations, Automobile Liability, Professional Liability, General Insurance, Legal Liability, Product Liability, Claims Investigations, Insurance Law, Fraud, Training, Adjusters, Commercial Litigation, Casualty Insurance
Education
Bloomfield 1986 — 1990
Ashford University
BA, Organizational Management
St. Leo College
AA, General Studies
Automated Benefit Services, Inc. November 2014 - Present
Sedgwick Claims Management Services January 2012 - Present
Skills
Microsoft Office, Microsoft Word, Customer Service, PowerPoint, Windows, Outlook, Teaching, Public Speaking, HTML, Team Building, Analysis, Data Entry
Education
Oakland Community College
US Battery Manufacturing January 2015 - Present
A-1 Computer Solutions April 2000 - Present
Kaiser Aluminum August 2012 - May 2013
First American Title October 2011 - July 2012
Technijian January 2011 - May 2011
Integrated Access Solutions August 2010 - January 2011
Fueling and Services Technology (Fastech) August 2008 - July 2009
Digica/BPOMS June 2007 - May 2008
Prosum 2005 - 2007
Sedgwick Claims Management Services July 2000 - June 2002
Skills
Active Directory, Windows Server, Microsoft Exchange, Networking, VMware, Switches, Cisco Technologies, Norton Ghost, DHCP, Servers, Windows 7, Computer Hardware, Network Administration, VPN, Technical Support, Security, Troubleshooting, Operating Systems, Citrix, Software Installation, Laptops, Help Desk Support, Backup Exec, Data Center, CCNA, Information Technology
Education
Stanbridge College 2010 — 2010
IT Diploma, MCTS/MCITP, CCNA, LINUX+
QuickCert 2006 — 2006
Certified, CompTia A+
Computer Education Specialist (CES) 1998 — 1998
MCSE, Microsoft Certified Systems Engineer (MCSE)
Perry Johnson, Inc 1998 — 1998
ISO-9001 Lead Auditor
Santa Ana College 1988 — 1994
Novell Administrator, IT - Accounting
Orbital ATK, Inc November 2014 - Present
Sedgwick Claims Management Services 2009 - 2014
Sedgwick Claims Management Services 2005 - 2009
Marsh Risk Consulting 2003 - 2005
Orange County Government, Florida 2001 - 2003
RSKCO Claims Services (now Cunningham Lindsey) 2000 - 2001
Wackenhut Corporation 1996 - 1999
TPI Restaurants Inc. 1995 - 1996
Physicians Corporation of America (now Humana) 1993 - 1995
Skills
Claims Management, Property & Casualty..., Analysis, Risk Management, Risk Assessment, Risk Analysis, Operational Risk..., Workers Compensation, Workplace Safety, Loss Prevention, Loss Mitigation, Loss Reserving, Policy Analysis, Contract Negotiation, Management Consulting, Client Services, Account Management, Process Improvement, Procurement, Problem Solving, Business Development, Business Process..., Team Building, Supervisory Skills, Management, Healthcare, Consulting, Purchasing, Public Speaking, Events Coordination, Business Continuity..., Continuous Improvement, Inventory Control, Contractual Risk..., Corporate Risk, Presentation Development, Presentation Skills, Client Presentation, Communication, Customer Satisfaction, Customer Service, Sales Presentations, Decoration, Drawing, Claim, Insurance
Education
University of Miami
Master of Business Administration (M.B.A.), Management Science
University of Miami
Master of Science (M.S.), Computer Information Systems
University of Miami
Bachelor of Arts (B.A.), Sciences
Education Service Center, Region 20 December 2013 - Present
Northside ISD October 2011 - November 2013
The Scooter Store March 2009 - October 2011
Sedgwick Claims Management Services November 2003 - April 2008
Skills
Adult Learning Theories, Education and Training, Experiential Learning, Curriculum Development, Distance Learning, Leadership & Supervision, Learner Assessment, Facilitator & Educator, Career Counseling, Curriculum Design, Teaching, Research, E-Learning, Adult Education, Assessment for Learning, Coaching, Training, Public Speaking, Instructional Design, Policy, Program Management, Staff Development, Resume Writing, Administration, Management, ESL, Leadership Development, Program Development
Education
The University of Texas at San Antonio 2010 — 2013
Master of Arts (M.A.), Adult Learning and Teaching
National-Louis University 2002 — 2004
Bachelors of Science, Department of Management and Business
M/E Engineering July 2012 - Present
Sedgwick Claims Management Services October 2003 - June 2012
KeyBank February 2001 - November 2003
Skills
WAN/LAN, Database Development, Visual Basic, IT Security, Microsoft word, Microsoft projects, Excel, Microsoft Office 2007, MS Project, Employee Training, Microsoft Word, Microsoft Excel, Team Leadership, Leadership, Databases, Information Security, System Administration, Computer Hardware, Windows 7, Networking, Microsoft Office, Outlook, Software Installation, VMware, Windows Server, Servers, DHCP, Active Directory, Software Documentation, Customer Service, Windows, Windows XP, Teamwork, Technical Leadership, Figure Skating
Education
ITT Technical Institute 2010 — 2012
Associate, Occupational Studies, Computer Networking Systems
Greensboro College
International Paper December 2013 - Present
Sedgwick Claims Management Services, Inc November 2008 - August 2012
Sedgwick Claims Management Services November 2008 - August 2012
Thomson Tax & Accounting August 2006 - January 2008
Spaulding for Children November 1998 - November 2005
Accountemps Robert Half International January 1998 - October 1998
Skills
Accounting
Education
Davenport University
Master of Business Administration, Accounting & Management Information Systems
Davenport University
Bachelor of Business Administration, Accounting & Computer Information Systems
Sedgwick Claims Management Services August 2009 - Present
Sedgwick Claims Management Services August 2009 - Present
Sedgwick Claim Management Services August 2009 - May 2010
Complete Claims Services May 2008 - August 2009
Scibal Associates February 1998 - January 2008
Scibal Associates February 1998 - December 2007
Crawford & Company February 1995 - February 1998
Skills
Liability, Workers Compensation, Claim, Insurance, Legal Liability, Litigation, Personal Injury, Subrogation, Negotiation, Litigation Management, Professional Liability, Claim Investigation
Education
Robert Morris College
Associate Degree, Business
Kangaroo Express, an operating trade name of The Pantry, Inc. March 2013 - Present
Kangaroo Express, an operating trade name of The Pantry, Inc. March 2010 - March 2013
Gulfshore Surgical Associates January 2006 - October 2010
Sedgwick Claims Management Services January 1999 - January 2001
University of Phoenix January 1998 - January 2000
Cigna Insurance Company January 1996 - January 1999
City of Jacksonville Risk Management January 1995 - January 1996
Fortune Insurance Company January 1994 - January 1995
City of Fort Lauderdale January 1990 - January 1994
Liberty Mutual Insurance Company January 1988 - January 1990
Skills
Personnel Management, Performance Management, Onboarding, Accounts Receivable, Recruiting, Succession Planning, Customer Service, Employee Relations, Human Resources, Outlook, Insurance, Leadership, Management, Payroll, Policy, Workers Compensation, Public Speaking, Team Building, Strategic Planning
Education
St. Thomas University 1992 — 1994
MBA, Business
Florida Memorial College 1985 — 1988
Bachelor of Science; BS, Business Management
University of Miami - School of Business 1984 — 1985
Transfered, Business Management
City of Memphis February 2015 - Present
Shelby County Trustee December 2014 - January 2015
Region One Health Center October 2014 - November 2014
AutoZone March 2014 - August 2014
Darby Dental Supply June 2013 - October 2013
Sedgwick Claims Management Services January 2013 - June 2013
Hostess Brands 1999 - 2012
Skills
Accounts Payable, Accounts Receivable, General Ledger, Payroll, SAP, Microsoft Office, Account Reconciliation, Microsoft Excel, Budgets, Inventory Management, Management, Financial Reporting, Team Building, Purchasing, Microsoft Word, Cost Accounting, Food, Financial Accounting, Auditing, Financial Analysis, Account Management, V Lookups
Education
University of Phoenix 2013 — 2016
Master's degree, Accounting
University of Phoenix 2009 — 2013
Bachelor of Applied Science (B.A.Sc.), Business Administration and Management, General
Sedgwick Claims Management Services August 2014 - May 2015
Qa'nill Eco School November 2012 - September 2013
GE Commercial Finance 2003 - 2004
Skills
Teaching, Curriculum Design, Curriculum Development, Tutoring, Classroom, ESL, Teacher Training, Lesson Planning, Public Speaking, Staff Development, Customer Service, Event Planning, Microsoft Word, Research, Creative Writing, Advertising, PowerPoint, Public Relations, Higher Education, Editing
Education
The Citadel 1996 — 2000
Bachelor's Degree, Business Administration
The Citadel 1996 — 2000
Bachelor of Business Administration (B.B.A.), Business Administration
Pharmaceutical Product Development, Incorporated March 2014 - May 2015
Human Capital Consultants, LLC June 2013 - January 2014
Aerotek February 2012 - November 2012
Koons Westminster Toyota October 2011 - February 2012
TMDG, LLC February 2011 - June 2011
Sedgwick Claims Management Services June 2008 - January 2010
BB&T - Frederick Underwriters May 2007 - May 2008
Skills
Workers Compensation, Claim, Insurance, Commercial Insurance, Property & Casualty..., Marketing, Workers' Compensation..., Customer Service, Recruiting, Sales, Data Analysis, Business Development, Human Resources, Management, Talent Acquisition
Education
Loyola University Maryland 2009 — 2011
Master of Business Administration, Management (MG)
Towson University 2004 — 2007
Bachelor of Science, Business Administration; Management
River Hill High School
Elesys North America March 2011 - Present
Sedgwick Claims Management Services May 2009 - March 2011
Indirect Solutions, LLC December 2008 - April 2009
Kellogg Company January 2007 - May 2008
Bath and Body Works May 2004 - January 2007
Skills
HRIS Database Management, Employee Benefits, Employee Relations, Union & Non-Union..., Human Resource..., Employee Wellness..., ADP Payroll, ADP HRB, ADP ezLaborManager, SAP, Onboarding, Organizational..., Training Facilitation, New Hire Processes, Benefits Administration, Human Resources, Interviews, Employee Engagement, FMLA, HRIS, Recruiting, New Hire Orientations, Policy, Temporary Staffing, Hiring, Labor Relations, Temporary Placement, Leadership, Analysis, Change Management, Talent Management, Personnel Management, Process Improvement, Workforce Planning, Performance Management, College Recruiting, Talent Acquisition, Employee Training, Customer Service, HR Policies, Organizational..., Background Checks, Job Descriptions, Sourcing, Payroll, Benefits Negotiation, Succession Planning, Training, Employment Law, Management
Education
Morehead State University 2006 — 2008
Master, Business Administration
University of Kentucky 2000 — 2004
B.S., Merchandising, Apparel, and Textiles
Sedgwick June 2015 - Present
CorVel Corporation January 2015 - June 2015
CCMSI December 2013 - November 2014
UnitedHealth Group April 2012 - August 2013
Sedgwick Claims Management Services January 2004 - June 2011
Skills
Workers' Compensation..., Long Term Disability..., Health Insurance, Claim, Workers Compensation, Employee Benefits, Liability, Insurance, Claims Management, Property & Casualty..., Commercial Insurance, Medical Coding, General Insurance
Education
Northern Maine Technical College
Associates of Science, Information Technology
University of Maine at Augusta
Bachelor of Applied Science
ESIS, Inc. February 2015 - Present
York Risk Services Group May 2011 - January 2015
Xchanging July 2010 - May 2011
Midwest Employers Casualty Company March 2010 - July 2010
Midwest Employers Casualty Company May 2006 - March 2010
Sedgwick Claims Management Services December 2004 - April 2006
Sedgwick CMS October 2003 - December 2004
Sedgwick CMS October 1999 - October 2003
Sedgwick CMS March 1999 - October 1999
Aon Risk Services of Illinois June 1997 - March 1999
Skills
Claim, Workers Compensation, Claims Management, Insurance, Liability, Risk Management, Litigation Management, Managed Care, Training, Analysis, Claims Handling, Property & Casualty..., Casualty, Commercial Insurance, Underwriting, Subrogation, General Insurance, Management, Investigation, Workers' Compensation..., Claim Investigation, Casualty Insurance
Education
Doane College 1985 — 1989
BA, Political Science
Girl Scouts of Southeastern Michigan October 2009 - Present
CIGNA January 1999 - Present
CNA January 1999 - January 2003
SEDGWICK CLAIMS MANAGEMENT SERVICES January 1996 - January 1999
ACORDIA OF MICHIGAN, INC January 1995 - January 1996
ST. PAUL INSURANCE January 1990 - January 1995
Skills
Public Speaking, Non-profits, Volunteer Management, Fundraising, Program Development, Community Outreach, Insurance, Mediation, Claim, Leadership, Software Documentation, Subrogation, Employee Benefits, Property & Casualty..., Customer Service, Litigation, Workers' Compensation...
Education
Macomb Community College 1985 — 1988
Associates, General Business
Paccar - Parts Division August 2015 - Present
Paccar - Kenworth Truck Division June 2014 - August 2015
Boeing November 2012 - June 2014
M&T Bank December 2005 - November 2012
Sedgwick Claims Management Services June 2002 - December 2005
Skills
Process Improvement, Operations Management, Vendor Relationships, Third Party Vendor..., Supplier Negotiation, Customer Service, Contract Management, Personnel Management, Performance Reviews, Team Leadership, New Hire Training, P&L Responsibility, Procedure Manuals, Internal Communications, Product Management, Microsoft Office, Supply Chain Management, International Business, Teamwork, Business Strategy, Procurement, Management, Vendor Management, Supply Chain, Logistics, Leadership, Strategy, Cross-functional Team..., P&L Management, Project Management
Education
Portland State University - School of Business 2009 — 2011
Master of International Management, Supply Chain and Logistics
Portland State University 1997 — 2001
Bachelor Degree, Arts and Letter
First Data Corporation January 2015 - Present
Omaha Performing Arts 2013 - 2015
Sam's Club 2012 - 2012
Pamida 2006 - 2012
FirstComp Insurance 2005 - 2006
Sedgwick Claims Management Services 2001 - 2005
Pamida, Inc. 1998 - 2001
Nebraska Equal Opportunity Commission 1995 - 1998
Skills
Employee Relations, Performance Management, Employee Benefits, Onboarding, Personnel Management, Recruiting, FMLA, Benefits Administration, Deferred Compensation, Payroll, Talent Acquisition, Organizational..., Succession Planning, HR Policies, Strategic Planning, Employee Management, Leadership Development, Employment Law, Microsoft Office, EEO/AA Compliance, PeopleSoft, Negotiation, Supervisory Skills, Change Management, Talent Management, Workers' Compensation..., Performance Appraisal, Unemployment Claims, Applicant Tracking..., Kronos, Team Building, Ceridian, Litigation Management, I-9 Compliance, Mergers & Acquisitions, Transformational..., Vendor Management, Workforce Planning, Diversity Training, Salary Administration, EEO Investigations, Mediation, Disability Claims..., Wellness, Discrimination, Strategic HR, Executive Coaching, Affirmative Action..., Corporate Relocation, Human Resources
Education
University of Nebraska at Omaha
MS, Public Administration
University of Nebraska at Omaha
BS, Criminal Justice and Spanish
Palomar College-San Marcos, CA
General Studies
Glenwood High School-Glenwood, IA
Business
Self Employed July 2015 - September 2015
New Ground Market, LLC May 2014 - July 2015
Emory Healthcare January 2013 - June 2013
Sedgwick Claims Management Services January 2012 - February 2013
GE Healthcare - IT Division September 2003 - January 2012
IDX Systems Corporation November 2000 - September 2003
Carelinc Medical April 1999 - October 2000
Carnival Corporation 1989 - 1998
Skills
Project Management, Leadership, Healthcare Information..., Process Improvement, Software Documentation, Business Analysis, Hospitals, Enterprise Software, Budgets, Program Management, Integration, Requirements Analysis, SDLC
Education
Emory University 2013 — 2014
Non-Degree Seeking Post-Grad Student, Legal Studies
New York Theological Seminary 2012 — 2013
Non-Degree Seeking Post-Grad Student, Zen Studies
American InterContinental University
Master of Science (M.S.), Information Technology
Johnson and Wales University
Bachelor of Science (B.S.), Hospitality Administration/Management
Sedgwick November 2011 - Present
SEDGWICK CLAIMS MANAGEMENT SERVICES April 2007 - November 2011
SEDGWICK CLAIMS MANAGEMENT SERVICES July 2005 - April 2007
SEDGWICK CLAIMS MANAGEMENT SERVICES March 2004 - July 2005
Skills
Banking, Claim, Liability, Claims Management, Customer Service, Databases, Access, Technical Support, Database Administration, Call Centers, Outlook, Visio, Business Analysis, Analysis, Windows, Process Improvement, Data Analysis, SharePoint, System Administration, Lotus Notes, Vendor Management, Troubleshooting, Insurance, Software Documentation, Windows 7, XP, Disaster Recovery, Software Installation, Systems Analysis, Administration, Training, Team Leadership, SQL, Windows XP, Help Desk Support, Requirements Gathering, Data Entry
Education
University of Phoenix 2008 — 2009
Bachelor of Science (BS), Information Technology
Northwest College 2001 — 2003
Associates of Arts (AA), Business Administration
The Matrix Companies March 2008 - Present
DLK Consulting Services December 2007 - March 2008
Sedgwick Claims Management Services September 2006 - September 2007
CompManagement Health Systems October 2002 - September 2006
Integrated Comp (CompManagement owned) February 2001 - October 2002
Integrated Comp (CompManagement owned) July 1999 - February 2001
Anthem Blue Cross & Blue Shield February 1997 - July 1999
Ohio Bureau of Workers' Compensation June 1994 - November 1996
Skills
Strategic Planning, Claim, Risk Management, Leadership, Team Building, Vendor Management, CRM, Strategic Partnerships, Management, Program Management, Workers Compensation, Claims Management, Managed Care, Operational Excellence, Cross-functional Team..., Insurance, Mergers & Acquisitions, Account Management
Education
University of Cincinnati 1985 — 1991
Bachelor of Arts, History
Colorado Department of Corrections April 2015 - Present
Hospital Shared Security Svcs May 2014 - March 2015
New Vision Service January 2014 - April 2014
Denver Rescue Mission July 2012 - August 2013
US Bank May 2012 - October 2012
Network Adjusters March 2010 - August 2010
Liberty Regional Area Markets November 2008 - March 2010
Sedgwick Claims Management Services February 2004 - September 2008
Royal & Sun Alliance May 2002 - February 2004
Colorado Casualty Insurance Company August 2000 - May 2002
Skills
Insurance, Liability, Litigation, Organizing, Teamwork, Writing, Risk Management, Claim, Investigation, Coaching, Team Building, Customer Service, Case Managment, Claims Management, Microsoft Office, Public Speaking, Negotiation, Litigation Management, Nonprofits, Conflict Resolution, Interviews, Training, Data Entry, Psychotherapy, Time Management, Property & Casualty..., Psychology, Teaching, Leadership, Mental Health, Leadership Development, Volunteer Management, Critical Thinking, Crisis Intervention, Community Outreach, Mental Health Counseling, Case Management, Supervisory Skills, Fundraising
Education
Colorado Christian University 2011 — 2013
Master of Arts (MA), Counseling, 3.961 GPA
University of North Texas 1986 — 1989
Bachelor of Science, Criminal Justice, 3.56 GPA
Insurance Institute of America 2007 — 2007
Designation, Associate in Claims
Aims Community College 1988 — 1988
Criminal Justice/Police Science, 4.0
Greeley Central High School 1983 — 1986
High School Diploma, General Studies
Marsh August 2015 - Present
Con-way Inc. September 2014 - August 2015
Con-way Inc. January 2014 - September 2014
Con-Way Inc. September 2011 - December 2013
Sedgwick Claims Management Services February 2005 - September 2011
Sedgwick Claims Management Services March 2003 - February 2005
Sedgwick CMS November 2001 - February 2003
Chubb Group of Insurance Companies June 1997 - May 2000
Alexsis Risk Management June 1996 - May 1997
Skills
Claim, Workers Compensation, Claims Management, Claim Investigation, Liability, Insurance, Litigation Management, Property & Casualty..., Casualty, Legal Liability, Commercial Insurance, General Insurance, Risk Management, Subrogation, Claims Resolution, Professional Liability, Underwriting, Claims Handling, Commercial Lines, Medicare, Workers' Compensation..., Property Damage, Accident, Liability Analysis
Education
Lewis and Clark College 1985 — 1989
B.A., English
Southwest Airlines August 2011 - Present
Travelers Insurance Companies July 2007 - June 2011
Sedgwick Claims Management Services April 2004 - March 2007
Liberty Mutual Insurance Group June 1998 - April 2004
Kemper Risk Management Services March 1993 - May 1998
Skills
Workers Compensation, Property & Casualty..., Claims Management, Claim, Insurance, Management, Human Resources, Risk Management, Training, Leadership, Commercial Insurance
Education
San Diego Christian College
Bachelor of Science, Psychology
UC San Diego, International Safety Education Institute (ISEI)
30 Hour OSHA Hazard Training - General Industry
Insurance Institute of America
Associate in Risk Management (ARM)
Insurance Institute of America
Associate in Claims (AIC)
Insurance Institute of America
Supervisory Management
State Licenses
AmTrust Financial Services, Inc. (AFSI) May 2014 - Present
Sedgwick Claims Management Services September 2009 - Present
Travelers Insurance October 2004 - August 2009
Specialty Risk Services 2003 - 2004
Hazelrigg 2002 - 2003
AIG Claims Services 2000 - 2002
Skills
Claims Management, Liability Analysis, Liability, Legal Liability, Property & Casualty..., Casualty, Professional Liability, Risk Management, Commercial Lines, Brokers, Underwriting, Reinsurance, General Insurance, Customer Service, Umbrella Insurance, Excess, Financial Risk, Employment Practices..., Claims Investigations, Casualty Insurance
Education
Miles College 1979 — 1980
Sedgwick Claims Management Services June 2013 - Present
ACT September 2009 - February 2013
ACT, Inc July 1999 - May 2009
Skills
Microsoft Excel, Microsoft Word, Microsoft Office, Accounting, Data Entry, PowerPoint, Lotus Notes, Access, Customer Service, Outlook, Communication, Management, Program Management, Editing, Research, Salesforce.com
Education
Cardinal Stritch University 1990 — 1991
Bachelor of Business Administration (B.B.A.)
Kirkwood Community College 1982 — 1984
Associates of Applied Science, Retail Management
Gallagher Bassett October 2012 - Present
Sedgwick CMS August 2008 - October 2012
Sedgwick Claims Management Services August 2008 - October 2012
Gallagher Bassett Services Inc January 2006 - August 2008
Liberty Mutual Insurance Company July 2003 - January 2006
Orange Coast Memorial Medical Center April 2003 - July 2003
Long Beach Police Department June 2002 - April 2003
Sepia Productions June 2002 - April 2003
Skills
Subrogation, Workers Compensation, Press Releases, Event Planning, Claims, Writing, Fundraising, Customer Service, Microsoft Office, Stories, Word, Litigation Management, Insurance, Claims Management, Insurance Claims, Investigation, Settlements
Education
Walden University 2007 — 2009
Master of Business Administration, Project Management
Walden University 2007 — 2009
Master of Business Administration, Project Management
Point Loma Nazarene University 1998 — 2001
Bachelor of Arts, Communications
Point Loma Nazarene University 1998 — 2001
Bachelor of Arts, Communication Studies
Biola University 1997 — 1998
Rentrak August 2014 - Present
Freelance February 2014 - July 2014
University of Washington January 2011 - October 2013
The Regence Group October 2010 - December 2010
Medtronic, Inc July 2008 - March 2010
Sedgwick Claims Management Services October 2007 - June 2008
Kwajalein Range Services July 1998 - July 2007
Cost Management Systems, Inc June 1995 - April 1998
AIMS Logistics March 1995 - April 1995
Online Inc January 1995 - March 1995
Skills
Microsoft SQL Server, Software Documentation, SQL, Windows, Software Development, Databases
Education
The University of Memphis
Bachelor of Science, Computer Science
University of Washington 2012 — 2013
Certificate in Business Intelligence – Techniques for Decision Making
University of Washington 2012 — 2013
Certificate in Business Intelligence – Building the Data Warehouse
University of Washington 2012 — 2013
Certificate in Oracle Database Administration
University of Washington 2011 — 2012
Certificate in Web Technology Solutions
GENEX Services, Inc. November 2011 - Present
KPUMC 2013 - 2015
Healthesystems April 2010 - April 2011
Sedgwick CMS January 2009 - January 2010
Sedgwick Claims Management Services September 2003 - January 2009
S September 2003 - August 2004
Intracorp 1992 - 2003
Skills
Process Improvement, Workers Compensation, Insurance, Management, Risk Management, Claims Management, Claim, Property & Casualty..., Team Building, Outsourcing, Healthcare, Program Management, Workers' Compensation..., Managed Care, Client Services, Client Liaison, Medical Billing, Health Insurance, Account Management
Education
Abilene Christian University 1980 — 1984
Mass Communication/Media Studies
Abilene Christian Academy 1973 — 1980
High School / Preparatory
Lewis & Backhaus, P.C. July 2010 - August 2014
Xchanging April 2009 - August 2009
Sedgwick Claims Management Services June 2008 - February 2009
Broadspire February 2008 - June 2008
Providence Property and Causalty April 2006 - February 2008
Alter Services, Inc April 2005 - March 2006
Missouri Employers Mutual Insurance October 2001 - May 2004
Trans World Airlines September 1995 - August 2001
Skills
Insurance, Claims Management, Reinsurance, Subrogation, Workers Compensation, Claim, Workers' Compensation..., Risk Management, Employee Benefits, Litigation Management, Claim Investigation, Accident, Claims Handling, Settlement, Claims Resolution, Adjusters, Professional Liability, General Insurance, Legal Liability, Commercial Lines, Underwriting, Property & Casualty..., Commercial Insurance, Investigation, Casualty, Liability, Liability Analysis, Property Damage, Umbrella Insurance, Excess, Insurance Law, Disability Insurance, Personal Injury, Inland Marine, Employment Practices..., Health Insurance, Insurance Brokerage, D&O, Brokers, Claims Investigations, Life Insurance, Medicare, Fraud, Property Claims, Casualty Insurance
Education
Northwest Missouri State University 1983 — 1987
BS, Public Relations
CIGNA Healthcare May 2006 - Present
SEDGWICK CLAIMS MANAGEMENT SERVICES 2002 - 2006
GREAT-WEST LIFE & ANNUITY INSURANCE CO 1999 - 2002
Skills
Microsoft Access,..., Access
Education
The University of South Dakota 1982 — 1986
B.S, Criminal Justice
University of South Dakota 1982 — 1985
Bachelor of Science, Criminal Justice
Edward Jones February 2014 - Present
Edward Jones December 2009 - Present
Burt Lake Marina May 2007 - March 2009
Sedgwick Claims Management Services September 2004 - August 2006
Edward Jones June 1999 - September 2003
Crawford Broadcasting WMUZ 103.5 The Light May 1997 - May 1999
St. John Hospital & Medical Center October 1974 - May 1996
Skills
Microsoft Excel, Microsoft Word, Outlook, PowerPoint, Work Ethic, Customer Service, Customer Satisfaction, Problem Solving, Proofreading, Multi Tasking, Diversity & Inclusion, PeopleSoft, Web CRD, Typing, Industrial Sewing, Office Management, Dictaphone, Administrative..., Telephone Skills, Data Entry, Office Administration, Workers Compensation, Spreadsheets, Time Management, Recruiting, Onboarding, Talent Acquisition, Invoicing, Human Resources, Hiring, Employee Relations, Applicant Tracking...
Education
Macomb Community College
Roseville High School
Honors Diploma
Wayne State University
HomeDirect USA February 2012 - Present
Insight September 2008 - March 2010
Sedgwick Claims Management Services September 2001 - February 2008
Skills
Employee Relations, Benefits Administration, Onboarding, Performance Management, Human Resources, Employee Benefits, Recruiting, Organizational..., HRIS, FMLA, Coaching, Training, New Hire Orientations, Deferred Compensation, Talent Management, Leadership Development
Education
Keller Graduate School of Management of DeVry University 2007 — 2009
Pursuing Master's Degree, Human Resources Management and Services
Concordia University-River Forest 2005 — 2006
Bachelor of Arts (BA), Organizational Management
Work Comp position January 2013 - January 2013
Farm Bureau Financial Services March 2002 - December 2012
Farm Bureau Financial Services March 2002 - December 2012
Royal & SunAlliance June 2001 - March 2002
Sedgwick Claims Management Services November 1998 - June 2001
CLAIMS EXAMINER, Alexsis Risk Management January 1994 - November 1998
CLAIMS ADJUSTER, St. Paul Fire & Marine Insurance Company January 1987 - January 1994
LIABILITY CLAIM CLERK, St. Paul Fire & Marine Insurance Company January 1986 - January 1987
Education
Simley Senior High School
Diploma
Inver Hills Community College
Specialty Risk Services February 1989 - Present
Sedgwick Claims Management Services February 1989 - Present
Sedgwick 1989 - Present
Skills
Banking, Bank Reconciliation, Corporate Budgeting, Banking Relationships, Accounts Payable, Payroll, Corporate Finance, Managerial Finance, Insurance, Claim, Liability, Property & Casualty..., Claims Management, General Insurance, Casualty, Legal Liability, Workers Compensation, Commercial Insurance, Casualty Insurance, Employee Benefits, Leadership, Process Improvement, Project Management, Risk Management, Strategic Planning, Vendor Management
Education
Pepperdine University
MBA Finance
Sedgwick Claims Management Services 2005 - 2010
Mizuho Securities USA Inc. 2001 - 2005
REALTech Systems Corporation 2000 - 2001
Marsh & McLennan Companies, Inc. 1993 - 2000
Skills
Workers Compensation, Benefits Administration, FMLA, Employee Relations, Onboarding, HRIS, Human Resources, Performance Management, Deferred Compensation, Recruiting, New Hire Orientations, Talent Acquisition, Talent Management, HR Policies, Employee Engagement
Education
Hofstra University
Bachelor of Business Administration (BBA), Business Administration and Management, General
SEDGWICK CLAIMS MANAGEMENT SERVICES November 2011 - Present
Resource Group Staffing and Consulting October 2010 - November 2011
Aon Benfield July 1996 - September 2009
ALEXANDER HOWDEN NORTH AMERICA April 1993 - May 1996
BRESSLER INDUSTRIES, INC./RAMM STYLES January 1991 - April 1993
HARTFORD INSURANCE GROUP July 1985 - January 1991
Education
COMMUNITY SERVICE
Central Connecticut State University
Manchester Community College
University of Connecticut
BS
FIRST CHOICE HEALTH NETWORK February 2009 - July 2013
RESCARE HOMECARE January 2006 - August 2008
SEDGWICK CLAIMS MANAGEMENT SERVICES January 1995 - August 2005
Education
Central Washington University
BA, Education
Central Washington University
Master of Education (MEd), Education