Sedgwick Claims Management Services, Inc
Industry: Company
DescriptionHeadquarters: Memphis, TN Founded: 1969 Subsidiaries: Cunningham Lindsey Group Limited, VeriClaim, Inc.,
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Sedgwick Claims Management Services, Inc Employees
Sedgwick March 2014 - Present
Sedgwick Claims Management Services, Inc March 2011 - March 2014
The Chic and Fab Boutique January 2009 - March 2011
MEMIC June 2002 - September 2007
Skills
Strategic Planning, Workers Compensation, AIC, WCLA, Mediation Specialist, Regulatory Compliance, EDI state filing systems, ABA Certified Paralegal, Target Market Research, Business Writing, Strategic Public..., AS-400, MS Office..., Mediation, Social Media, Target Marketing, Claims Management, Insurance, Liability, Property & Casualty..., Professional Liability, Customer Service, Risk Management, Subrogation
Education
University of New Hampshire 1989 — 1993
Bachelor of Arts (BA), Psychology
The Philadelphia Institute 1994 — 1995
Paralegal Certificate - ABA, Administrative and Public Law
Erie Insurance Group January 2015 - Present
American Family Insurance May 2009 - November 2014
Argonaut Great Central Insurance October 2005 - May 2009
Sedgwick Claims Management Services, Inc 2003 - December 2004
Graebel Central Illinois Movers 2000 - 2003
Pearl Companies TPA’s – Alexis, RSKCO, Sedgick CMS 1998 - 2000
Skills
Claim, Subrogation, Litigation Management, Liability Analysis, Commercial Insurance, Claims Management, Claims Resolution, Property & Casualty..., Casualty, Legal Liability, Workers' Compensation..., Underwriting, Property Claims, General Insurance, Commercial Lines, Liability, Workers Compensation, Property Damage, Umbrella Insurance, Claims Handling, Insurance, Claim Investigation, Professional Liability, Customer Service
Education
American Educational Institute
Northern Essex Community College
Oak Park River Forest High School
Sedgwick Claims Management Services, Inc March 2011 - Present
Skills
Claim, Claims Management, Property & Casualty..., Workers Compensation, Insurance, Claim Investigation, Litigation Management, Customer Service, Risk Management, Subrogation
Education
Hiram Johnson 1989 — 1993
MTI College
Legal secretary
MTI College
Legal secretary
Westwood College March 2012 - Present
Sedgwick Claims Management Services, Inc February 2011 - July 2013
Progressive Insurance May 2007 - June 2010
Eckerd Drug Corporation April 2002 - May 2007
Skills
Financial Analysis, Analysis, Insurance, Microsoft Office, Customer Service, Microsoft Excel, PowerPoint, Problem Solving, Public Speaking, Claim, Access, Microsoft Word, Time Management, Management, Casualty, Human Resources, Liability, Budgets, Employee Benefits, Property & Casualty...
Education
Academy of Richmond County High School
Georgia Southern University
Bachelor, Business; Business Administration
Georgia Southern University
Masters of Business Administration, Finance
Georgia Southern University
Bachelor of Business Administration, Business
Cartus April 2014 - Present
The Hartford February 2013 - April 2014
Sedgwick Claims Management Services, Inc August 2012 - February 2013
Webster Bank September 2011 - July 2012
The Hartford January 2011 - September 2011
City Of Waterbury January 2010 - January 2011
The Pennsion Service, Inc February 2008 - March 2009
City Of Waterbury September 2006 - October 2007
Skills
SQL, Management, Microsoft Excel, Employee Benefits, Access, Insurance, Data Analysis, Human Resources, VBA, PowerPoint
Education
The University of Connecticut 2002 — 2006
BS, Mathematics
Nationwide Insurance 2014 - Present
Sedgwick Claims Management Services, Inc October 2007 - Present
Sedgwick Claims Management Services January 2007 - Present
Risk Enterprise Management January 2005 - January 2007
Risk Enterprise Management October 2005 - October 2005
Sedgwick Claism Managment Services October 2000 - October 2005
Foot Locker January 1986 - January 2000
Skills
Microsoft Office, Microsoft Excel, Microsoft Word, Customer Service, PowerPoint, English, Research, Windows, Outlook, Photoshop, HTML, Public Speaking, Budgets, Strategic Planning, Negotiation, Java, Accounting, Social Media, Teaching, Team Building, Project Management, Public Relations, Teamwork, Sales Management, Team Leadership, JavaScript, C++
Education
Kirkwood Community College
Associate of Arts (A.A.), Marketing/Marketing Management, General
Kirkwood Community College
Associate of Arts, Marketing/Management; Law Enforcement
Minneapolis Community and Technical College
Certificate, Law Enforcement
American International Group, Inc. April 2013 - Present
AIG 2013 - Present
Sedgwick Claims Management Services, Inc May 2007 - April 2013
VONS, A Safeway Company, Inc March 2006 - May 2007
Entravision Communications February 2004 - July 2005
Chubb July 2003 - February 2004
LAGRANT COMMUNICATIONS November 2002 - July 2003
Carol H. Williams Advertising April 2001 - September 2002
Carol H. Williams Advertising October 2000 - April 2001
Cal Comp Insurance March 1996 - June 2000
Skills
Leadership, Claim, Insurance, Claim Investigation, Employee Benefits, Management, Analysis, Claims Handling, Software Documentation, Negotiation, Workers' Compensation..., Time Management, Disability Insurance, Customer Service, Excess, Settlement, Claims Management, Adjustments, Account Management
Education
California State University-Fullerton 1994 — 2000
BA, Communications
MEDNAX February 2015 - Present
Sedgwick Claims Management Services, Inc June 2012 - Present
Franklin Legal Group January 2010 - June 2012
Psychiatric Solutions, Inc. November 2005 - December 2009
Skills
Microsoft Word, Outlook, Healthcare, Budgets, Westlaw, PowerPoint, Customer Service, Leadership, Employee Relations, Public Speaking, Claims Management, Analysis, Professional Liability, Leadership Development, Data Analysis, Staff Development, Coaching, Litigation Management, Healthcare Management, Event Planning, HIPAA, Mediation, QuickBooks, Subrogation, Claim Investigation, Alternative Dispute..., Management
Education
University of Miami 2008 — 2011
BGS, Management and Communications
Miami Dade College
Associate's degree, Business
Sedgwick Claims Management Services, Inc August 2011 - Present
CIGA October 2010 - April 2011
TRISTAR Risk Management April 2009 - October 2010
Skills
Litigation Management, Claims, Claims Management, Workers Compensation, Insurance Claims, Claim, Insurance, Legal Liability, Claim Investigation, Subrogation, Employee Benefits, Health Insurance, Accident, Managed Care, Liability, Casualty, Liability Analysis, Claims Handling, Claims Resolution, Property Damage, Property & Casualty..., Workers' Compensation..., Commercial Lines, Professional Liability, General Insurance, Commercial Insurance, Adjustments, Medicare, Reinsurance, Product Liability, Umbrella Insurance, Underwriting, Excess, Claims Investigations, Insurance Law, Disability Insurance, Public Liability, Settlement, Disability Management, Adjusters, Investigation, Inland Marine, Employment Practices..., Casualty Insurance
Education
Universidad Nacional Autónoma de México
Associates, Psychology
Tight Rope Sky 2011 - Present
Sedgwick Claims Management Services, Inc June 2008 - Present
Skills
Claim Investigation, Claims Management, Claims Handling, Claim, Subrogation, Legal Liability, Claims Resolution, Property & Casualty..., Liability, Workers Compensation, Property Damage, Casualty, Liability Analysis, Insurance, Commercial Insurance, Commercial Lines, General Insurance, Workers' Compensation..., Litigation Management, Professional Liability
Education
Los Angeles Recording School
Pro Tools Certified Operator
Pierce College
Sedgwick Claims Management Services, Inc August 2012 - Present
First Insurance Management March 2011 - September 2012
Gallager Bassett Services September 2006 - March 2011
Progressive Insurance January 2001 - August 2004
Skills
Claims Management, Adjusting, Insurance Claims, Litigation Management, Reserves, Reinsurance, Settlements, Claims, Coverage, Workers Compensation, Dispute Resolution, Investigation, Insurance, Commercial Insurance, Claim, Liability, Settlement, Professional Liability, Legal Liability, Subrogation, Property & Casualty..., Adjustments, Casualty, Employee Benefits, Liability Analysis, Claim Investigation, Workers' Compensation..., Risk Management
Education
University of Maryland University College
Business Management
ServiceMaster September 2014 - Present
ServiceMaster November 2013 - September 2014
Sedgwick Claims Management Services, Inc October 2012 - November 2013
Sedgwick Claims Management Services, Inc September 2011 - October 2012
Software Earnings October 2010 - September 2011
Software Earnings November 2000 - October 2010
Transaction Graphics September 1999 - November 2000
Skills
Vendor Management, Project Management, Business Analysis, Software Project..., Requirements Analysis, Testing, Banking, Product Marketing, Leadership, Process Improvement, SDLC, Visio, PMP, Product Management, Integration, CRM, Risk Management, Project Portfolio..., PMO, Business Process..., Requirements Gathering, Change Management, Analysis, Project Delivery, Business Intelligence, Software Documentation, Business Process, IT Strategy, MS Project, SharePoint, Agile Methodologies, Business Requirements
Education
Christian Brothers University 1996 — 2000
B.S., Marketing, Finance
Rodan + Fields Dermatologists / Skin & Beauty Logic June 2012 - Present
Sedgwick Claims Management Services, Inc April 2011 - Present
Pfizer October 1999 - April 2009
Skills
Accounting, Business Analysis, IT Systems Analysis, Business Systems..., Business Owner, Process Improvement, Systems Analysis, Coaching
Education
Villanova University 2011 — 2012
Master Certificate, IS/IT Project Management and Business Analysis
University of Mississippi 1992 — 1994
Master's degree, Accounting
Sedgwick Claims Management Services March 2013 - Present
Sedgwick Claims Management Services, Inc September 2008 - March 2013
Titan Auto / Nationwide Insurance January 2005 - January 2008
Harrell and Harrell, P.A January 2004 - January 2005
Old Dominion Insurance Company January 2001 - January 2003
American Surety and Casualty Insurance Company January 1998 - January 2001
US NAVY 1990 - 1994
Skills
Claim, Liability, Insurance, Litigation, Personal Injury, Claims Management, Subrogation, Casualty, Property Damage, Property & Casualty..., Commercial Insurance, Liability Analysis, Litigation Management, Change Management, Commercial Lines, Claim Investigation, Claims Handling, Claims Resolution, Negotiation, Accident, Mediation, Arbitration, Casualty Claims, Insurance Adjusting, AIC, Auto Claims, Provider Relations, Automobile Liability, Professional Liability, General Insurance, Legal Liability, Product Liability, Claims Investigations, Insurance Law, Fraud, Training, Adjusters, Commercial Litigation, Casualty Insurance
Education
Bloomfield 1986 — 1990
Ashford University
BA, Organizational Management
St. Leo College
AA, General Studies
Sedgwick August 2015 - Present
Sedgwick Claims Management Services, Inc February 2012 - August 2015
Sedgwick May 2011 - February 2012
Specialty Risk Services December 2007 - May 2011
Skills
Data Management, Statistical Data..., Process Improvement, Property & Casualty..., Organizational..., Claims Management, Claim, Requirements Analysis, Microsoft Excel, Business Analysis, Workers Compensation, Data Warehousing, General Insurance, Software Documentation, SharePoint, Liability, SDLC, Insurance, Data Analysis
Education
Keuka College
Bachelor of Science (BS), Organizational Management
Onondaga Community College
Associate of Arts and Sciences (AAS), Digital Communication and Media/Multimedia
Banks Entertainment, LLC September 2011 - Present
State National Companies October 2008 - December 2011
Sedgwick Claims Management Services, Inc January 2011 - August 2011
CUNA Mutual Insurance Group January 2008 - July 2008
Jim and Kelly Professional Medical Service January 2007 - December 2007
Education
Tarrant County College
Working on Associates, Business Management
Oakland Technical HighHigh School
Diploma
San Francisco City College
Tarrant County College
Fuerste, Carew, Juergens & Sudmeier, P.C. September 2014 - Present
Sedgwick Claims Management Services, Inc March 2011 - September 2014
Dane County February 2010 - March 2011
Sedgwick Claims Management Services, Inc October 2009 - February 2010
City of Dubuque December 2006 - March 2009
Medical Associates Clinic October 2000 - December 2006
Skills
Customer Service, Microsoft Office, PowerPoint, Microsoft Word, Microsoft Excel, Outlook, Budget, Data Entry, Budgets, Management, Time Management, Analysis, Employee Benefits, Human Resources
Education
University of Dubuque 2011 — 2015
Masters, Business Administration
University of Dubuque 2005 — 2007
BA, Sociology w/Criminal Justice & Gender Studies
Northeast Iowa Community College 2000 — 2001
None, Radiology
Sedgwick Claims Management Services, Inc October 2012 - Present
Safeway October 2008 - October 2012
Keenan and Associates July 2007 - September 2008
Mapfre Argentina ART 1997 - 2004
Skills
Bilingual (Spanish &..., Claims Management, Claim, Workers Compensation, General Insurance, Insurance, Medicare, Property & Casualty..., Commercial Insurance, Claims Investigations, Disability Insurance, Accident, Benefits Administration, Casualty, Casualty Insurance, Claim Investigation, Claims Handling, Employee Benefits, Investigation, Legal Liability, Liability, Liability Analysis, Litigation Management, Professional Liability, Risk Management, Subrogation, Underwriting, Workers' Compensation..., Litigation, Claims Resolution, Customer Service
Education
IEA 2007 — 2011
WCCA, Insurance
Universidad Nacional del Sur
Village Health Partners July 2013 - Present
Sedgwick Claims Management Services, Inc July 2011 - May 2012
Gillette Children's Specialty Healthcare December 2007 - May 2012
American Eagle Outfitters May 2007 - December 2007
Starbucks Coffee Co September 2006 - May 2007
Skills
Editing, Microsoft Office, PowerPoint, Microsoft Word, Customer Relations, Excel, Technical Writing, Creative Writing, Microsoft Excel, Customer Service
Education
University of North Texas 2015 — 2019
English with a Concentration in Literature
Normandale Community College 2010 — 2012
Associates Degree, Communications
Turner Broadcasting System September 2013 - Present
Sedgwick Claims Management Services, Inc October 2012 - September 2013
Sedgwick CMS August 2008 - September 2012
Sedgwick CMS April 2007 - August 2008
Wells Manufacturing June 2004 - April 2007
Dura-Bar Metal Services June 2000 - June 2004
Dura-Bar Metal Services June 1999 - June 2000
Dura-Bar Metal Services May 1996 - June 1999
Skills
Software Development, Requirements Analysis, Software Project..., Leadership, Process Improvement, Quality Assurance, Databases, Business Analysis, Systems Analysis, SQL, Progress 4GL, JavaScript, Microsoft Office, Unix, Linux, SDLC, HTML, Java, Operations Management, Strategic Planning, Visio, Management, Project Management, Agile Methodologies, Software Documentation, Team Building, IT Management, Analysis, Testing, Cross-functional Team..., Strategy, Change Management, Vendor Management, XML, Training, Customer Service, Project Planning, Team Leadership
Education
Northern Illinois University 1992 — 1996
Bachelor of Science (B.S.), Operations Management
McHenry County College 1992 — 1994
Information Technology
ChurchWyble, PC May 2015 - Present
Western Michigan University Thomas M. Cooley Law School January 2015 - August 2015
Sedgwick Claims Management Services, Inc August 2012 - August 2013
Posse Foundation January 2009 - January 2012
Allstate February 2010 - August 2011
Skills
Claim, Employee Training, Leadership, Conflict Resolution, Insurance, Liability, Property & Casualty..., Microsoft Excel, Event Planning, Public Speaking, PowerPoint
Education
Thomas M. Cooley Law School 2013 — 2016
Juris Doctor (J.D.)
University of Phoenix 2010 — 2012
Master of Business Administration (M.B.A.), Business Administration and Management, General, 3.5
Denison University 2002 — 2007
Bachelor of Arts (BA), History
York Risk Services Group January 2013 - Present
Sedgwick Claims Management Services, Inc January 2009 - January 2013
Sedgwick Claims Management Services, Inc October 2008 - January 2013
Sedgwick Claims Management Services, Inc January 2006 - January 2009
Sedgwick Claims Management Services, Inc January 2006 - January 2009
Sedgwick Claims Management Services, Inc January 2005 - January 2006
Sedgwick Claims Management Services, Inc January 2005 - January 2006
Sedgwick Claims Management Services, Inc January 2003 - January 2005
MetLife September 2000 - November 2002
Metropolitan Life Insurance January 1999 - January 2000
Skills
Insurance, Legal Liability, Casualty, General Insurance, Claims Handling, Reinsurance, Disability Insurance, Workers' Compensation..., Claims Management, Claims Investigations, Subrogation, Litigation Management, Training Delivery, Team Mentoring, Process Improvement, Quality Auditing, Training, Casualty Insurance, Workers Compensation, Employee Benefits, Claims Resolution, FMLA, Liability, Mediation, Disability Claims..., Claim
Education
Mott Community College
Associate; Associate; Associate; Associate, General Insurance; Claims; Claim Services; Science
Sedgwick Claims Management Services, Inc September 2012 - Present
Alliance Data July 2012 - September 2012
Grange Insurance March 2012 - July 2012
Limited Brands January 2012 - March 2012
Abercrombie & Fitch November 2010 - March 2011
Skills
Business Analysis, Excel, PowerPoint, Visio, Word, Retail, Microsoft Office, Requirements Gathering, Analysis, Access, Microsoft Excel, Microsoft Word, Process Improvement, Quality Assurance, SQL, Software Documentation, SharePoint, Software Quality..., Team Leadership
Education
Franklin University 1992 — 2006
Bachelors, Business Administration
Franklin University 1992 — 2006
Minor, Marketing
Franklin University 1992 — 2006
Minor, Marketing Promotions
JM Family Enterprises, Inc. February 2015 - Present
JM Family Enterprises, Inc. July 2013 - January 2015
JM Family Enterprises, Inc. October 2007 - June 2013
Sedgwick Claims Management Services, Inc January 2002 - September 2007
Skills
Employee Benefits, Workers Compensation, Insurance, Employee Relations, Workers' Compensation, Licensed Independent..., iVOS System..., Short Term Disability, Long Term Disability, Liability, Benefits Administration, Claim, Claims Management, Workers' Compensation..., Health Insurance, Legal Liability, Disability Insurance, Disabilities, Property & Casualty..., General Insurance, Customer Satisfaction, Management, Customer Service, Strategic Planning, Process Improvement, Team Building
Education
Florida State College at Jacksonville 2014 — 2017
Bachelor of Applied Science, Supervision and Management
Florida State College at Jacksonville 2010 — 2012
Associates of Arts, Business Administration and Management, General
Allen D. Nease High School 1994 — 1997
Sedgwick CMS March 2004 - Present
Sedgwick, Inc. November 2002 - March 2004
Sedgwick Claims Management Services, Inc June 2000 - October 2002
Skills
Workers Compensation, Claim, Insurance, Property & Casualty..., Liability, Subrogation, Legal Liability, Casualty, Commercial Insurance, Underwriting, Health Insurance, Employee Benefits, Claims Management, Litigation Management, Disability Insurance, Team Building, Customer Service, General Insurance, Process Improvement, Managed Care, Claim Investigation, Professional Liability, Account Management, Commercial Lines, Medicare, Excess, Claims Resolution, Claims Handling, Management, Property Damage, Life Insurance, Liability Analysis, Brokers, Risk Management, Workers' Compensation..., Term Life Insurance, Reinsurance, Long-term Care, Litigation, Provider Relations, Benefits Administration, Adjustments, Casualty Insurance
Education
Simpson College 1996 — 2000
Business, Management
Waukee
VF Corporation March 2014 - Present
The University of Iowa September 2011 - May 2013
Gavilon Group, LLC May 2012 - July 2012
Honkamp Krueger Financial Services October 2008 - August 2011
Sedgwick Claims Management Services, Inc March 2006 - October 2008
FTAM 2004 - 2006
Skills
Financial Analysis, Forecasting, Strategy, Microsoft Excel, Business Strategy, Leadership, Financial Modeling, Analysis, Financial Reporting, Management, Portfolio Management, Market Research, Problem Solving, Business Development, Data Analysis, Market Analysis, Process Improvement, Finance, Marketing, Accounting, Access, Investments, Strategic Planning, Marketing Strategy, Analytics, Cross-functional Team..., Business Analysis
Education
University of Iowa - Henry B. Tippie College of Business 2011 — 2013
Master of Business Administration, Marketing and Strategy
University of St. Thomas 1998 — 2002
Bachelor of Arts, Financial Management
Harvard Division of Continuing Education
Certificate, Fundamentals of Strategy
Wahlert
UnityPoint St Luke's Cedar Rapids August 2013 - Present
Sedgwick Claims Management Services, Inc November 2012 - August 2013
Stirling Bridge Place September 2011 - January 2012
Principal Financial Group March 2008 - March 2011
Principal Financial Group January 2003 - March 2008
Principal Financial Group July 2001 - January 2003
St Luke's Hospital June 1990 - July 2001
Abbe Center for Community Mental Health January 1987 - May 1990
Skills
Utilization Management, Case Management, Healthcare, Mentoring, Nursing, Health Insurance, Health, Customer Service, Documentation, Problem Solving, Medical Management, Managed Care, Hospitals, Case Managment, Insurance
Education
Kirkwood Community College 1986 — 1990
Associates, Nursing
SKF USA Inc. February 2014 - Present
Federal-Mogul Corporation June 2012 - December 2013
Sedgwick Claims Management Services, Inc April 2012 - June 2012
Owens & Minor May 2010 - August 2010
Michigan State University December 2009 - January 2010
Michigan State University May 2009 - May 2009
Skills
Microsoft Office, Microsoft Excel, Supply Chain Management, Purchasing, Data Analysis, Leadership, Forecasting, Project Management, Training, Microsoft Word, Strategy, Inventory Management, Logistics, SAP, Teamwork, Human Resources, Six Sigma, Supply Chain, Process Improvement
Education
Michigan State University 2006 — 2011
Bachelor of Arts (BA), Supply Chain Management
Michigan State University 2006 — 2011
Bachelor of Arts (B.A.), Logistics, Materials, and Supply Chain Management
Sedgwick December 2013 - Present
Sedgwick Claims Management Services, Inc June 2012 - December 2013
Sedgwick November 2010 - May 2012
Skills
SQL, Requirements Analysis, Business Analysis, SDLC, HTML, Windows, Microsoft Office, Team Leadership, Databases, Access, PowerPoint, Visio, Troubleshooting, Management, Data Analysis, Linux, PL/SQL, Oracle
Education
Mississippi State University 2006 — 2010
BBA, Business Information Systems
Arch Insurance Group August 2014 - Present
AmTrust Financial Services, Inc. (AFSI) January 2013 - August 2014
Sedgwick Claims Management Services, Inc March 2006 - October 2012
Sedgwick Claims Management Services, Inc March 2006 - October 2012
The Hartford April 2004 - March 2006
Skills
Microsoft Excel, Microsoft Word, PowerPoint, Customer Service, English, Windows, Research, Outlook, Teaching, Public Speaking, Budgets, Strategic Planning, Negotiation, Liability, Subrogation, Reinsurance, Casualty, Claim Investigation, Commercial Lines, Employee Benefits, General Insurance, Claim, Insurance, Claims Management, Workers Compensation, Property, Legal Liability, Contract Negotiation, Commercial Insurance, Training, Management, Professional Liability, Litigation Management, Process Improvement, Underwriting, Risk Management, Claims Handling, Property & Casualty..., Health Insurance, Liability Analysis, Brokers, Claims Resolution, Excess, Property Damage, Workers' Compensation..., Employment Practices..., Umbrella Insurance, Captives, Settlement
Education
The University of Connecticut 1977 — 1981
Bachelor of Arts (B.A.), Degree in Psychology and Business
MedAssets July 2014 - Present
Gaia Flow Yoga July 2012 - Present
Innovative Risk Management June 2013 - July 2014
PepsiCo March 2013 - June 2013
Sedgwick Claims Management Services, Inc November 2004 - November 2011
Texas Department of Insurance February 2004 - April 2004
Bantex A/S May 2001 - August 2001
Skills
Microsoft Excel, Microsoft Word, Access, PowerPoint, Data Analysis, Visio, Analysis, Outlook, Microsoft Office, Business Analysis
Education
The University of Texas at Austin 2002 — 2004
Bachelor of Science (B.S.), Actuarial Science
University of Central Arkansas 2000 — 2001
Mathematics
Sedgwick Claims Management Services, Inc July 2014 - Present
Education
University of Arkansas at Monticello
Bachelor's degree, Finance, General
Sedgwick November 2013 - Present
Sedgwick Claims Management Services, Inc July 2006 - October 2013
Sedgwick Claims Management Services, Inc December 2004 - June 2006
Sedgwick Claims Management Services, Inc November 2003 - December 2004
Skills
Employee Relations, Risk Management, Casualty, Conflict Resolution, Claims Investigations, Project Management, Employee Engagement, Talent Management, Customer Service, Liability, Employee Benefits, Performance Management, Training, Process Improvement, Strategic Planning
Education
Hamilton College 1984 — 1988
Bachelor of Arts (B.A.), English with minor in Religions
Sedgwick Claims Management Services, Inc September 2012 - Present
Sneaky Games June 2011 - October 2012
Skills
C++, C#, JavaScript, CSS, Flash, Programming, Web Development, Visual Studio, .NET, ActionScript, User Interface Design, ASP.NET MVC, Game Design, Game Development, ASP.NET
Education
Full Sail University
Starbucks November 2013 - Present
Sedgwick Claims Management Services, Inc September 2012 - November 2013
Empire Pacific Risk Management June 2010 - September 2012
Chartis May 2007 - June 2010
HSBC Card Services October 2005 - May 2007
ESIS February 2005 - October 2005
AIG August 2003 - February 2005
Skills
Claims Management, Risk Assessment, Continuous Improvement, Insurance, Risk Mitigation, Risk Financing, Workers Compensation, Claims Administration, Subrogation, Auto Liability, General Liability, CPT, ICD-9, Risk Management, Claims, Property & Casualty..., Insurance Claims, Commercial Insurance, Liability, General Insurance, Claim, Liability Analysis, Claim Investigation, Casualty, Workers' Compensation..., Reinsurance, Professional Liability, Legal Liability
Education
City University of Seattle 2013 — 2015
Bachelor of Science (BS), Business Administration and Management, General
University of Phoenix-Oregon Campus 2012 — 2013
Bachelor of Science (BS), Business Administration and Management, General, 4.0
Sunset High School 1998 — 2002
Applied Risk Solutions LLC Atlanta, GA. March 2014 - Present
Sedgwick Claims Management Services, Inc April 2007 - January 2014
CB Richard Ellis August 2005 - April 2007
H. J. Russell & Company June 1997 - August 2005
Skills
Legal Liability, Claims Handling, Liability, Property & Casualty..., Insurance, Subrogation, Litigation Management, Claim, Claim Investigation
Education
New School of Architecture and Design 2013 — 2015
Master of Construction Management
Housing. University of Georgia 2001 — 2005
Bachelor's of Science, Family and Consumer Science
Professional Designations and Certifications
Associate in Risk Management 2009
Sedgwick Claims Management Services, Inc December 2011 - Present
Southco March 2010 - December 2011
Skills
Deferred Compensation, HRIS, Talent Acquisition, Employee Engagement, Employee Relations, Change Management, Temporary Placement, Onboarding, Talent Management, Performance Management, Benefits Administration, Coaching
Education
Cabrini College 2000 — 2002
Bachelor of Science (B.S.), Human Resources Development
Sedgwick Claims Management Services, Inc August 2012 - Present
Sedgwick March 2011 - July 2012
Specialty Risk Services January 2009 - March 2011
The Hartford April 2000 - January 2009
Alexsis 1994 - 1998
liberty mutual 1990 - 1994
Liberty Mutual Insurance 1990 - 1994
Liberty Mutual 1990 - 1993
Skills
Claims, Insurance, Claims Management, Workers Compensation, Property & Casualty..., Liability, Legal Liability, Casualty, General Insurance, Managed Care, Employee Benefits, Commercial Lines, Claim, Reinsurance, Mediation, Medicare, Account Management, Claim Investigation, Claims Handling, Litigation Management, Litigation, Management, Workers' Compensation..., Subrogation, Claims Resolution, Analysis, Excess
Education
University of Illinois at Chicago 1983 — 1998
BS, Finance - Management
University of Illinois at Chicago 1984 — 1988
B.S, Finance
corner™ [an antithetical marketing firm] 2002 - Present
urbandwellers 2007 - Present
TeleTech May 2003 - July 2008
AIGA March 2005 - March 2007
TeleTech February 2001 - May 2003
AIGA April 2001 - April 2003
Marsh 2000 - 2001
Sedgwick Claims Management Services, Inc 1999 - 2000
Hallmark Channel 1998 - 1999
US Army 1988 - 1991
Skills
Strategic Planning, Graphic Design, Marketing Strategy, Corporate Branding, Packaging, Marketing, Brand Development, Brand Architecture, Corporate Identity, Marketing Communications, Industrial Design, Furniture, Interior Design, Social Media Marketing, Corporate Communications, Brand Management, CRM, Outsourcing, Environmental Design, Start-ups, Custom Furniture, Product Marketing, Sales Operations, BPO, Brand Implementation, Marketing Management, Business Process..., Business Process..., International Marketing, Brand Development..., Luxury Goods, Brand Loyalty, Fine Furniture, Modern Furniture, Green Practices, Brand Positioning..., Emotional Branding, Global Brand Development, Strategic Brand..., Strategic Brand..., Business Process..., Green Marketing, Business Process..., Business Process Mapping, Business Process..., Integrated Branding..., Small Living Spaces, Large Scale..., Sales and Marketing..., Start-up Consulting
Education
Community College of Denver 1996 — 1998
Graphic Design, Graphic Design, Computer Science, Fine Art
Kokomo High School 1985 — 1987
Mathematics
Haworth High School 1983 — 1985
Mathematics
SofterWare, Inc. April 2013 - Present
Sedgwick Claims Management Services, Inc August 2006 - Present
Education
Temple University 2007 — 2011
Bachelor of Arts (B.A.), Psychology
Montgomery County Community College 2002 — 2007
Associate's degree
Burns White LLC August 2012 - Present
Sedgwick Claims Management Services, Inc November 2011 - August 2012
Lamb McErlane PC June 2009 - August 2009
Villanova School of Law June 2008 - August 2008
Liberty Mutual Insurance Group 2005 - 2007
Crime Victims' Center of Chester County May 2004 - August 2004
Skills
Courts, Legal Research, Trial Practice, Claim, Trials, Litigation, Workers Compensation
Education
Villanova University School of Law 2007 — 2010
J.D., Law
Penn State University 2001 — 2004
B.S., Human Development & Family Studies
Sedgwick Claims Management Services, Inc January 2011 - Present
ESIS, Inc January 2007 - January 2011
Montoya and Sons LLC January 2006 - January 2007
Wal-Mart Automotive Centers January 2000 - January 2006
Skills
Property & Casualty..., Commercial Litigation, Problem Solving, Operating Budgets, Department Budgeting, Client Presentation, Manage client..., Client Maintenance, Accident Investigation, Claims Management, Claim Investigation, Claims Resolution, Personal Injury..., Litigation Consulting, Hands-on Training, Start-ups, Owner-managed businesses, Entrepreneurship, Economic Modeling, Account Management, Product Marketing, Volunteering, Non-profit..., Volunteer Management, Cost Reduction...
Education
University of North Texas 2000 — 2006
Graduate; Bachelor of Arts and Science Degree, English Composition
Plano East Senior High 1996 — 2000
Publix Super Markets December 2014 - Present
Sedgwick Claims Management Services, Inc November 2012 - December 2014
SunTrust Bank October 2010 - October 2012
Favreau Electric Inc August 2007 - August 2010
Skills
Customer Service, Credit, Electricians, Microsoft Office, Business Strategy, Business Development, Microsoft Excel, Insurance, Leadership, Microsoft Word, Marketing, Sales, Strategic Planning
Education
Florida Southern College 2006 — 2010
Bachelor's degree, Business Administration and Management, General
Morse High School
International Paper December 2013 - Present
Sedgwick Claims Management Services, Inc November 2008 - August 2012
Sedgwick Claims Management Services November 2008 - August 2012
Thomson Tax & Accounting August 2006 - January 2008
Spaulding for Children November 1998 - November 2005
Accountemps Robert Half International January 1998 - October 1998
Skills
Accounting
Education
Davenport University
Master of Business Administration, Accounting & Management Information Systems
Davenport University
Bachelor of Business Administration, Accounting & Computer Information Systems
Sedgwick Claims Management Services, Inc September 2008 - Present
Prudential Financial May 2005 - September 2008
Clarke University August 2001 - May 2005
Bender’s Foods June 2000 - August 2002
Skills
Microsoft Office Suite:..., Internet Explorer,..., Lotus Notes, Outlook
Education
Clarke University 2001 — 2005
Bachelor of Arts Degree, Business Administration, 3.571
City of Westminster September 2010 - Present
Gallagher Bassett November 2006 - September 2010
Sedgwick Claims Management Services, Inc 2003 - 2006
Skills
Claims Management, Workers Compensation, Property & Casualty..., Subrogation, Claim, Legal Liability, Liability, Claim Investigation, Insurance, Employee Benefits, Commercial Insurance, Litigation Management
Education
Colorado State University 1999 — 2002
Bachelor of Science, Health and Exercise Science
L.A. Care Health Plan October 2012 - Present
Keenan and Associates March 2012 - August 2012
Sedgwick Claims Management Services, Inc October 2007 - March 2012
AIDS Healthcare Foundation February 2004 - October 2007
Skills
Claim Investigation, Claims Management, Claim, Claims Handling, Liability, Workers Compensation, Claims Resolution, Insurance, Medical Billing, Software Documentation, Healthcare
Education
Los Angeles Trade Technical College 2013 — 2015
Office Administration
Los Angeles Trade Technical College 2013 — 2015
Business Administration, Management and Operations
Dorsey High School 1991 — 1993
High school diploma, General Education
Centene Corporation/ Peach State Health Plan January 2012 - Present
Proactive Medical Diagnostics January 2010 - January 2011
Sedgwick Claims Management Services, Inc June 2008 - July 2010
JACOBSON SOLUTIONS January 2003 - January 2008
MHN 2005 - 2006
BENESIGHT October 1997 - July 2003
Blue Cross/Blue Shield January 1997 - January 2003
Blue Cross/Blue Shield January 1997 - January 2003
BENESIGHT TPA, EBS/ATLANTA January 1997 - January 2003
Skills
Microsoft Office, nasco, medisoft, facets, Medisoft, Healthcare, PowerPoint, Data Analysis, Employee Benefits, Accounts Receivable, Insurance, Leadership, Analysis, Training, Claim, Human Resources, Medicare
Education
Atlanta Metropolitan College 2009 — 2013
obtaining BS, Nursing
Atlanta Metropolitan College
Cheonggang Academy
Mercer October 2014 - Present
Sedgwick May 2014 - October 2014
Sedgwick Claims Management Services, Inc March 2012 - May 2014
Sedgwick CMS October 2011 - March 2012
Salisbury Country Club December 2010 - October 2011
Boggs Chung Incorporated September 2009 - April 2011
Clement Communications Inc September 2009 - June 2010
Boggs Chung Incorporated September 2007 - September 2009
Skills
Event Management, Customer Satisfaction, Customer Service, Project Planning, Social Media, Event Planning, Management, Leadership, Program Management, Budgets, Account Management
Education
James Madison University 2003 — 2007
BBA, Hospitality
James Madison University 2003 — 2007
Bachelor, Business Administration; Hospitality and Tourism Management
Self-Employed August 2014 - Present
PHH Arval April 2013 - January 2014
The Rogan Group/Self-Employed June 2009 - August 2011
SEDGWICK CLAIMS MANAGEMENT SERVICES, INC October 2005 - May 2009
HRH of METROPOLITAN DC November 2003 - September 2005
UNITED EDUCATORS INSURANCE RECIPROCAL RRG, INC February 2001 - May 2003
THE RYLAND GROUP, INC January 1997 - June 1999
WILLIS CORROON CORPORATION May 1993 - December 1996
Skills
Insurance, Negotiation, Customer Relations, Problem Solving, Contract Management, Policy Analysis, Research, Proposal Writing, Microsoft Office, Data Analysis, Litigation, Program Design, Property & Casualty..., Risk Management, Construction, Casualty, Claims, Workers Compensation, Professional Liability, Claims Management, Commercial Insurance, General Insurance, Brokers, General Liability, Reinsurance, Risk Mitigation, Liability, Litigation Management, Captives, Account Management, Team Building, Risk Assessment, Process Improvement, Excel, Contract Negotiation, PowerPoint, Healthcare, Education, Federal Government, Claim, Legal Liability, D&O, Training, Excess, Financial Risk, Analysis, Commercial Lines, Employment Practices..., Insurance Brokerage, Policy
Education
Mary Washington College
BA, Political Science and History
Uplift Education January 2015 - Present
ThoughtWorks July 2013 - December 2014
Sedgwick Claims Management Services, Inc October 2012 - April 2013
TAMU Biomedical Engineering Dept February 2012 - October 2012
The Reynolds and Reynolds Company May 2011 - October 2011
KAMU-FM May 2009 - August 2011
Texas A&M Undergraduate Research Program August 2010 - May 2011
Yard Art Patio & Fireplace June 2008 - August 2008
Skills
Java, C++, C#, JavaScript, Microsoft Office, SQL, Testing, ASP.NET, Event Planning, Clerical Skills, Spanish, Volunteer Management, Team Leadership, Oratory, Test Driven Development, Facilitations, Volunteer Coordination, Investigative Reporting, Interviewing Skills, Leading Meetings, Meeting Planning, Project Planning, Teaching
Education
Texas A&M University 2007 — 2012
Bachelor of Science, Computer Science
Udacity 2013 — 2014
Computer Science
Seaway Bank and Trust Company March 2015 - Present
Lakeshore Learning Materials June 2013 - Present
Seaway Bank and Trust Company January 2015 - March 2015
Sedgwick Claims Management Services, Inc September 2012 - October 2012
Third World Press August 2010 - December 2010
Walgreens May 2008 - August 2008
Home Depot September 2006 - May 2008
Skills
Microsoft Office, Adobe Acrobat, Customer Service, Desktop Publishing, Data Entry, PowerPoint, Microsoft Word, Outlook, Teamwork, Retail Sales, Writing, Time Management, Sales, Analysis, Advertising, Creative Writing, Proofreading, Insurance, Social Media, Social Networking, Research, Microsoft Excel, Management, Leadership, Editing, Critical Thinking, Journalism, Public Speaking, Event Planning, Customer Satisfaction, Training
Education
Chicago State University 2005 — 2010
B. A, English; Professional and Technical Writing
Simeon Career Academy 2001 — 2005
Advanced Computer Software, Advanced Computer Technology
Comprehensive Medical Assessments February 2013 - Present
Gould and Lamb May 2012 - February 2013
Advanced Diagnostics June 2009 - May 2012
Comp Services Inc December 2007 - May 2009
Sedgwick Claims Management Services, Inc May 2003 - December 2007
Sedgwick Claims Management Services, Inc September 2002 - March 2003
William W. Batoff Associates August 1997 - June 1999
Skills
Accounting, Microsoft Excel, PowerPoint, Microsoft Word, Microsoft Office, Budget, QuickBooks, Financial Analysis, Customer Service, Outlook, Access, Non-profits, Accounts Payable, Insurance, Spreadsheets, Leadership, Nonprofits, Disability Insurance, Budgets, Claim, Professional Liability, Workers Compensation, Sales Management, Marketing, Claims Management, Analysis, Workers' Compensation..., Event Planning, Account Management, Training, New Business Development, Marketing Strategy, Liability, Office Management, Management
Education
Community College of Philadelphia 1996 — 1999
Accounting & Real Estate
John W. Hallahan High School
Accounting and Business, Accounting & Business
Rise Health, Inc. May 2013 - January 2015
CareFirst BlueCross BlueShield October 2012 - April 2013
Sedgwick Claims Management Services, Inc February 2012 - December 2012
RiseHealth July 2011 - February 2012
Nationwide Better Health March 2011 - July 2011
Nationwide Better Health October 2008 - April 2011
Nationwide Better Health January 2007 - September 2008
Skills
SQL Server 2005/2000, Microsoft Office 2010, Business Objects, Health Promotion, Disease Management, Case Management, Productivity and..., HL7, Case Managment, Analytics, Healthcare Analytics, Data Analysis, Microsoft Excel, SQL, Healthcare, Databases, CRM, Training
Education
Essex Community College 2000 — 2008
A.A.S., Multimedia Communications
Sedgwick Claims Management Services, Inc December 2000 - Present
Skills
Liability, Subrogation, Insurance, Claims Management, Claim, Workers Compensation, Casualty, Property & Casualty..., Legal Liability, Customer Service, Medicare, Managed Care, Claim Investigation, Healthcare, Workers' Compensation..., Casualty Insurance, Hospitals, Training, Litigation
Education
McKendree College 1991 — 1995
Bachelor of Arts (B.A.), Sociology and Psychology
Honeywell September 2014 - Present
Heiberger Paving, Inc. May 2014 - September 2014
Scriptfleet November 2013 - May 2014
Sedgwick Claims Management Services, Inc August 2012 - November 2013
Exel Logistics January 2011 - August 2012
Family Video January 2010 - November 2010
Blockbuster Video August 2006 - January 2010
AdL Technology March 2007 - December 2008
Skills
Disability Insurance, Disability Management, Claim Investigation, Inventory Accuracy, Inventory Control, Acting, Customer Service, Access, Writing, Creative Writing, Guitarist, Rhythm Guitar, Claim
Education
Columbus State 2013 — 2015
Criminal Justice Major, Political Science and Government
Columbus State 2008 — 2008
Bachelor of Business Administration (BBA), Business Administration, Management and Operations
Ohio University-Lancaster 2004 — 2004
Bachelor of Arts (B.A.), Theater
Bloom-Carroll High School 2000 — 2004
Diploma w/ Honors, College/University Preparatory
Sedgwick Claims Management Services, Inc November 2012 - Present
Fowler Wainwright International(FWI), LLC September 2012 - Present
Prudential Financial March 2011 - June 2012
Prudential Financial January 1999 - November 2011
Truck Country of Iowa June 1995 - August 1995
Steel Warehousing ( now Namasco) January 1988 - January 1995
Skills
Change Management, Organizational..., Team Building, Vendor Management, Risk Management, Process Improvement, Business Analysis, Strategic Financial..., Cross-functional Team..., Business Strategy, Investments, Six Sigma, Coaching, Executive Coaching, Leadership Development, Business Process..., PMO, Project Management, Program Management, Process Management, Lifestyle Coaching, Weight Loss Coaching, Budgets, Business Process, Management, Strategy, Leadership, Strategic Planning, CRM, Insurance, Customer Service, Employee Benefits
Education
Fowler & Wainright International 2012 — 2012
Certification
Women Unlimited 2009 — 2010
University of Phoenix 2008 — 2009
MBA
University of Phoenix/Clarke College 2003 — 2006
BApAS
Clinton Community College 1996 — 1998
AA
BHS
Kenan Advantage Group 2015 - Present
Sedgwick September 2013 - August 2015
Sedgwick Claims Management Services, Inc October 2012 - September 2013
Nationwide Insurance January 2012 - October 2012
Nationwide Insurance July 2011 - January 2012
Sports Authority July 2009 - June 2011
Skills
Employee Benefits, Insurance, Customer Service, FMLA, Disability Insurance, Management, Analysis, Policy, Customer Satisfaction, Call Center, Tops, Claims Management, Property & Casualty..., HRIS, PeopleSoft
Education
California State University Channel Islands 2008 — 2010
Bachelors of Science, Business
The University of Charleston 2004 — 2005
Business
York Risk Services Group July 2013 - Present
The Humane Society of the United States May 2012 - May 2013
Texas Mutual Insurance Company April 2012 - May 2013
Sedgwick Claims Management Services, Inc March 2011 - April 2012
The Hartford October 2010 - February 2011
Skills
Insurance, Project Planning, Workers Compensation, Live Meeting, Sales Process, Marketing, Animal Welfare, Environmental Awareness, Conservation Issues, Commercial Insurance
Education
University of North Texas 2006 — 2010
Bachelor of Business Administration (B.B.A.), Marketing
Smithson Valley H.S.
Sedgwick Claims Management Services, Inc September 2010 - Present
Skills
Legal Liability, Insurance, Claim, Workers Compensation, Claims Management, Property & Casualty...
Education
Charleston Southern University 1986 — 1990
Bachelor’s Degree, Business Administration emphasis in Accounting
Charleston Southern University
Keller Williams Real Estate June 2015 - Present
Edens Corporation May 2014 - Present
Subrogation Strategies, Inc March 2013 - May 2014
American European Insurance Group, Inc. 2012 - February 2013
First Keystone Risk Retention Group October 2009 - October 2012
American Independent Insurance Company April 2007 - April 2009
Sedgwick Claims Management Services, Inc March 2006 - February 2007
Skills
Subrogation, Risk Management, Litigation Management, Claim Investigation, Liability, Training, Claim, Negotiation, Commercial Lines..., Claims Negotiations, Personal Lines Auto, Team-oriented, Maintaining Strong..., Property Claims, Insurance, Property & Casualty..., Customer Support, Real Estate Sales...
Education
Norfolk State University 1982 — 1987
Bachelor of Science (BS), Marketing
Broadspire August 2012 - Present
Sedgwick Claims Management Services, Inc September 2009 - August 2012
Skills
Workers Compensation, Claim, Claim Investigation, Workers' Compensation..., Risk Management, Subrogation, Microsoft Word, Legal Liability, Claims Management, Claims Resolution
Education
Cal State San Bernardino 2008 — 2009
Bachelor of Arts (BA), Clinical Psychology
Riverside Community College 2004 — 2007
General education
Sedgwick Claims Management Services, Inc. July 2014 - Present
Berkley Southeast Insurance Group (a W. R. Berkley Company) January 2014 - June 2014
Berkley Mid-Atlantic Group (a W. R. Berkley Company) June 2010 - January 2014
Harris Teeter May 2005 - June 2010
Skills
Insurance, Claim, Legal Liability, Liability Analysis, Bodily Injury Evaluation, Training, Commercial Insurance, Litigation, Claim Investigation, Coverage Issues, Utility claims, Total loss settlement, Arbitration, uninsured..., Auto Mechanical claims, CPCU, Microsoft Office, Casualty, Liability, Commercial Lines, Claims Handling, Claims Resolution, Property & Casualty..., Professional Liability, General Insurance, Casualty Insurance
Education
Appalachian State University 2006 — 2010
Bachelor of Science Business Administration, Dual Degree in Risk Management & Insurance as well as Finance & Banking
Aerotek February 2015 - Present
Aerotek January 2014 - February 2015
Aerotek October 2013 - January 2014
Sedgwick Claims Management Services, Inc May 2013 - September 2013
Essentials January 2010 - May 2013
University Book and Supply May 2010 - December 2010
Four Mounds May 2009 - August 2009
Skills
Communication Skills, Planning and..., Motivated self-starter, Great Motivator, Customer Service Skills, General Problem Solving..., Work Well Independently, Work well in teams, Open to traveling, Creative, Leadership Skills, Multicultural..., Flexibility, Multitasking Skills, Openness to Change, Interpersonal Skills, Leadership
Education
University of Northern Iowa 2009 — 2013
Bachelor of Arts (B.A.), Business Administration and Management, General
Sedgwick Claims Management Services, Inc October 2012 - Present
Enterprise Rent A Car July 2008 - February 2012
Precision Machine Works, Inc May 2006 - August 2007
Precision Aerospace May 2005 - August 2005
Skills
Microsoft Office, Microsoft Excel, Customer Service, Social Media, Sales, PowerPoint, Microsoft Word, Organization, Analysis, Retail, Management, Claims Management, Training, Marketing, Strategy
Education
Gonzaga University 2004 — 2008
Bachelor's degree, Marketing
City of Santa Rosa July 2006 - Present
Sedgwick Claims Management Services, Inc February 2003 - June 2006
Education
Linfield College 1985 — 1987
Bachelor's degree, Business Administration and Management, General
Sedgwick Claims Management Services, Inc September 2012 - February 2013
Edward Jones June 2008 - January 2011
CarMax September 2005 - March 2008
Designing Texas July 2004 - January 2005
Southwest Airlines February 2002 - July 2004
Skills
Strategic Planning, Coaching, Leadership Development, Customer Service, Talent Acquisition, Applicant Tracking..., Public Speaking, Microsoft Excel, Budgets, New Business Development, Project Management, Recruiting, Sales
Education
Stephen F. Austin State University 1998 — 2001
Master of Arts (M.A.), Industrial and Organizational Psychology, 3.6
Texas Tech University 1994 — 1998
Bachelor of Applied Science (B.A.Sc.), Psychology, 3.6
Epsilon July 2014 - Present
Georgia Tech Research Institute August 2012 - June 2014
Sedgwick Claims Management Services, Inc June 2011 - June 2012
Xchanging May 2010 - June 2011
Skills
Economics, Insurance, Statistics, SAS, Analysis, Research, Microsoft Office, Data Analysis, Risk Management, Leadership, Stata, Public Policy, Experimental Design
Education
Georgia Institute of Technology 2012 — 2014
Master of Science (MS), Economics
University of South Carolina-Columbia 2005 — 2009
Bachelor of Science (BS), Statistics, Risk Management and Insurance
Western Governors University May 2013 - Present
Sedgwick Claims Management Services, Inc October 2012 - May 2013
IU Health 2007 - October 2012
Sedgwick CMS September 2009 - May 2010
Hancock Regional Hospital August 2006 - September 2009
Legal Nurse Consultant-Independent July 1999 - September 2009
Hancock Regional Hospital February 2005 - August 2006
Individualized Care Management July 2001 - November 2004
Skills
Healthcare, Hospitals
Education
Walden University 2009 — 2011
MSN, Nursing-Management/Leadership
Ball State University
BSN, Nursing
Indiana State University 1988 — 1990
Associates Degree, Nursing
Sedgwick Claims Management Services, Inc May 2012 - Present
Sedgwick CMS September 2007 - April 2012
Sedgwick CMS April 2005 - September 2007
Gallagher Bassett Services, Inc January 2001 - January 2005
Gallagher Bassett Services, Inc January 1999 - January 2001
Skills
Product Liability, Public Liability, Subrogation, Claim, Claims Management, Legal Liability, Claim Investigation, Workers Compensation, Liability, Liability Analysis, Litigation Management, Casualty, Property & Casualty..., Professional Liability, Claims Handling, Claims Resolution, Insurance, General Insurance, Workers' Compensation..., Commercial Lines, Disability Insurance, Commercial Insurance, Excess, Captives, Property Damage, Reinsurance
Education
Insurance Institute of America
Associate, Claims
Lake Park High School
Northern Illinois University
Pennsylvania School Boards Association November 2011 - Present
Sedgwick Claims Management Services, Inc July 2008 - November 2011
Skills
Microsoft Office, Insurance Law, Coverage Issues, Team-oriented, Phone Etiquette, Legal Liability
Education
Penn State University 2004 — 2008
Bachelor's degree, Business Administration, Management and Operations
HealthFusion Inc. July 2015 - Present
Marque Medical LLC August 2014 - January 2015
Sedgwick October 2013 - July 2014
Sedgwick Claims Management Services, Inc June 2012 - September 2013
Printronix June 2011 - October 2011
Owens Development December 2008 - March 2010
Skills
Claim Investigation, Medical Case Management, Claim, Claims Handling, Claims Resolution, Claims Management, Workers Compensation, Health Insurance, Workers' Compensation..., Managed Care, ICD-9, Medical Terminology, Medical Records, Claims Investigations, Medical Coding, CPT, Utilization Management
Education
Penn State University 2013 — 2015
Sedgwick Claims Management Services, Inc September 2012 - Present
Marsh July 2010 - September 2012
World Federation of Insurance Intermediaries March 2006 - September 2012
Arthur J Gallagher March 2001 - July 2010
NNNG June 1995 - March 2001
Home Insurance Co. June 1994 - June 1995
ACE-INA July 1988 - June 1994
Skills
Property & Casualty..., Commercial Insurance, Insurance, Brokers, Underwriting, Casualty, Legal Liability, Professional Liability, Reinsurance, General Insurance, D&O, Liability, Workers Compensation, Risk Management, Claims Management, CRM, Captives, Claim, Commercial Lines, Directors, Employee Benefits, Employment Practices..., Enterprise Risk..., Excess, Financial Risk, Financial Services, International Business, Life Insurance, Management, Mergers, Risk Assessment, Risk Analysis, Umbrella Insurance, Insurance Brokerage, Health Insurance, Litigation Management
Education
University of Richmond 1984 — 1988
BA, Economics, Urban Studies, Political Science
Insititute of Public Administration 1987 — 1987
West Essex
West Essex
Sedgwick Claims Management Services, Inc March 2012 - Present
Accredo Health April 2009 - November 2012
ProTech Systems Group December 2008 - March 2009
masterIT September 2007 - November 2008
TEKsystems 2003 - 2006
Networx Midsouth 2002 - 2003
Skills
Visio, Account Management, Security, Healthcare, SharePoint, Process Improvement, Business Analysis
Education
Bowling Green State University 1992 — 1996
BA - Interpersonal Communication
Sedgwick February 2013 - September 2013
Sedgwick Claims Management Services, Inc September 2012 - February 2013
International Rescue Committee January 2012 - July 2012
Bank of America May 2010 - September 2011
Chexar Networks, Inc April 2009 - January 2010
Georgia State University May 2007 - April 2009
Gwinnett County Government May 2008 - August 2008
Skills
Microsoft Excel, Microsoft Office, PowerPoint, Customer Service, Outlook, Microsoft Word, Data Entry, Public Speaking, Access, Data Analysis, Financial Analysis, Accounting, Team Leadership, Community Outreach, Non-profits, Leadership, Account Reconciliation
Education
Kennesaw State University 2010 — 2012
Master's Public Administration, Nonprofit
Georgia State University 2005 — 2009
Bachelors Business Administration, Risk Management & Insurance
Sedgwick Claims Management Services, Inc November 2012 - Present
Minnesota Counties Intergovernmental Trust December 2007 - October 2012
Colonial Life Insurance January 2006 - January 2008
Wausau Signature Agency January 2003 - January 2006
Wausau Insurance Companies January 1999 - January 2003
Wausau Insurance Companies January 1992 - January 1999
Skills
Insurance, Claim, Claims Management, Leadership, Cross-functional Team..., Sales, Training, Negotiation, Workers Compensation, Property & Casualty..., Commercial Insurance, Customer Retention
Education
St. Olaf College 1982 — 1986
BS, English, Psychology
Sedgwick Claims Management Services, Inc July 2012 - Present
PREMIER Bankcard July 2004 - February 2012
BANKFIRST Payment Systems April 2003 - July 2004
BANKFIRST October 2000 - April 2003
Sitel January 1995 - September 2000
Skills
Call Center Development, Vendor Management, Project Planning, Strategic Planning, Client Relationship..., Budget Development, Budget Management, Cost Reduction, Staff Development, Staff Management, Staff Training, Employee Hiring, Change Management, Cross-functional Team..., Call Routing, Start-ups, Implementing Processes, Quality Assurance, Quality Management, CRM, Recruiting, Budgets, Leadership, Management, Call Centers, Customer Service, Credit Cards, Process Improvement, Team Building, Training, Business Analysis
Education
University of Phoenix 2000 — 2015
Bachelor's degree, Business
South Dakota State University 1992 — 1995
Psychology
Sedgwick Claims Management Services, Inc August 2012 - Present
Sedgwick CMS April 2005 - Present
B.A.D. Sauce Enterprises, L.L.C. June 2004 - Present
Education
University of Oregon 2008 — 2010
Master of Science, Applied Information Management
Aon August 2008 - June 2009
Disability Management Alternatives March 2008 - August 2008
Sedgwick Claims Management Services, Inc June 1997 - March 2008
LewisCo 1994 - 1997
Thomas L Jacobs 1988 - 1990
Skills
Risk Management, Insurance
Education
DePaul University 1985 — 1988
Econmics
University of Wisconsin-Parkside 1979 — 1983
BA, Economics
Sedgwick June 2015 - Present
Sedgwick August 2013 - Present
Sedgwick Claims Management Services, Inc 2012 - Present
Alere, Inc. 2008 - 2009
Alere 2006 - 2008
CorSolutions 2001 - 2008
Matria 2000 - 2008
Skills
Case Managment, Health, Data Entry, Disease Management, Healthcare, Wellness, Managed Care, Customer Service, Healthcare Management, System Administration, Call Centers, Healthcare Information..., Training, Management, Visio, Medicare, Troubleshooting, HIPAA, Health Insurance, Process Improvement, Access, Data Analysis, Employee Benefits
Education
College of DuPage
Sedgwick Claims Management Services, Inc 2008 - 2012
Health Informatics Inc 2004 - 2005
Skills
SDLC, Requirements Analysis, XML, Business Analysis, Software Project..., Databases, Integration, SQL, Software Development, Business Intelligence, Database Design, Agile Methodologies, Unix, Vendor Management, Progress 4GL
Education
Andhra University 1993 — 1996
MCA, computer
Andhra University 1993 — 1996
mca, Computer Software Engineering
PwC April 2014 - Present
The NPD Group April 2013 - April 2014
Astellas Pharma January 2013 - April 2013
Sedgwick Claims Management Services, Inc January 2011 - December 2012
PricewaterhouseCoopers October 2009 - January 2011
The George Washington University August 2009 - January 2011
The University of Georgia August 2008 - May 2009
The Univerisity of Georgia Athletic Association August 2006 - May 2009
The Univeristy of Georgia August 2007 - August 2008
Skills
Pharmaceutical..., Statistical Consulting, Statistical Modeling, SAS, Data Analysis, Tableau, Access, Microsoft Excel, PowerPoint, R, Statistics, SPSS, Data Mining, Qualitative Research, Stata, Visual Basic, Economics, SAS programming
Education
The University of Georgia 2007 — 2009
Master of Science, Statistics
Colorado State University 2002 — 2007
Bachelor of Science, Mathematics-Statistics
Sedgwick Claims Management Services, Inc June 2012 - Present
T-Mobile August 2009 - October 2012
Thomas Nelson Live Events June 2005 - May 2009
JRB Painting February 2004 - April 2009
FedEx Ground August 2003 - October 2004
Schenker Logistics October 2000 - December 2001
Medical Logistics January 2000 - August 2000
Airborne Express 1982 - 2000
Skills
Operations Management, Sales, Process Improvement, Logistics, Customer Service, Management, Project Management, Account Management, Strategic Planning, Contract Negotiation, Negotiation, Sales Management, Team Building, Marketing, New Business Development, Contract Management, Purchasing, Budget, Pricing, Coaching, Technical Support, Troubleshooting, Cellular Communications, Wireless Networking, Sales Operations, QuickBooks, Data Entry, Warehouse Management, Route Planning, Dispatching, Hands-on Training, Budgets
Education
Oklahoma State University 1978 — 1982
BS, Marketing
Ada Highschool
Pennsylvania Department of Labor & Industry March 2015 - Present
Tom Wolf Office of Transition December 2014 - January 2015
Tom Wolf for Governor August 2014 - December 2014
Tom Wolf for Governor June 2014 - July 2014
Sedgwick Claims Management Services, Inc January 2010 - July 2014
Senate of PA February 2014 - May 2014
Obama for America March 2011 - August 2011
Skills
Economic Research, Legislative Research, Analysis, Team Leadership, Project Management, Constituent Relations, GOTV, Research, Process Improvement, Political Campaigns, Phone Banking, Volunteer Recruiting, Quantitative Research, Teamwork, Canvassing, Maintaining Strong..., Risk Management, Legislative Issues, Community Outreach, Economic Policy, Policy Analysis, Public Policy, Public Speaking, Management, Politics, Editing, Social Media, Policy, Leadership
Education
Penn State University 2013 — 2015
Bachelor of Arts (B.A.), Economics
Drexel University 2004 — 2008
Bachelor of Arts (B.A.), Psychology
Sedgwick Claims Management Services, Inc October 2012 - Present
Keenan and Associates July 2011 - September 2012
TRISTAR Risk Management February 2011 - June 2011
W.J. Flynn & Associates, LLC November 2010 - February 2011
ESIS July 2005 - November 2010
Sylvan Investments March 2002 - June 2005
Skills
Legal Liability, Liability, Workers Compensation, Casualty, Insurance, Claim, Claims Management, Commercial Insurance, Risk Management, Reinsurance, Claim Investigation, Litigation Management, Liability Analysis, Workers' Compensation..., Claims Handling, Claims Resolution, Commercial Lines, Excess, Claims Investigations, Brokers, Disability Insurance, Managed Care, Litigation, Indemnity
Education
Gustavus Adolphus College 1996 — 2000
Bachelor of Arts, Political Science
Lincoln High School 1992 — 1996
High School Diploma, International/Global Studies
Bardy Law Office December 2013 - Present
Sedgwick CMS June 2012 - February 2015
Northwestern Mutual 2014 - 2015
Northwestern Mutual 2014 - 2015
Northwestern Mutual 2014 - 2015
Sedgwick Claims Management Services, Inc April 2012 - June 2012
Sedgwick Claims Management Services, Inc June 2008 - April 2012
Sedgwick Claims Management Services, Inc November 2007 - June 2008
AIG Agency Auto 2005 - 2007
Skills
Liability, Litigation Management, Claims Management, Workers Compensation, Estate Planning, Estate Tax Planning, Estate & Gift Taxation, Wills, Trusts, Probate Law, Real Estate Transactions
Education
William Mitchell College of Law 2009 — 2013
Juris Doctor, Law
Gustavus Adolphus College 2001 — 2005
Bachelor of Arts (BA), Business Management
Minnetonka High School
Minnetonka High School
The Cadmus Group, Inc. Renewable Energy AssociateThe Cadmus GroupFebruary 2010 - Present
Sedgwick Claims Management Services, Inc January 2009 - January 2010
Environmental League of Massachusetts September 2008 - January 2009
National Council for Science and the Environment: The Encyclopedia of Earth September 2006 - November 2008
Massachusetts Division of Energy Resources January 2008 - May 2008
The Climate Institute of Australia October 2007 - November 2007
Skills
Environmental Policy, Sustainability, Environmental Issues, Energy Efficiency, Water, Environmental Awareness, Environmental, Solar Energy, Renewable Energy, Energy Policy, Public Policy, Energy, Community Outreach, Workshop Development, Policy Analysis, Public Outreach, Drinking Water, Government Contracting, Climate Change, Energy Consulting
Education
University of Massachusetts at Lowell 2011 — 2015
Master of Arts (M.A.), Economic and Social Development of Regions
Boston University 2005 — 2009
BA, Environmental Analysis & Policy
Zacks Investment Research May 2015 - Present
JP Morgan Chase & Co. January 2013 - August 2014
Sedgwick Claims Management Services, Inc November 2010 - March 2012
Constitution State Services-St. Paul Travelers, Inc., Independence, OH November 2005 - July 2008
IME Coordination Services, Inc January 2006 - January 2007
Cleveland Construction, Inc., Mentor, OH November 2002 - November 2005
Kaiser Foundation Health Plan October 1995 - November 2002
Industrial Advisors Bureau April 1994 - October 1995
Illinois Compensation Trust June 1986 - August 1993
Skills
Workers Compensation, Claim, Insurance, Subrogation, Claim Investigation, Claims Management, Litigation Management, Claims Handling, Claims Resolution, Workers' Compensation..., Legal Liability, Disability Insurance, Casualty, Employee Benefits, Managed Care, Liability Analysis, Disability Management, Litigation, Property & Casualty..., Liability
Education
Southern Illinois University, Carbondale 1975 — 1977
MA, History
Southern Illinois University, Carbondale 1970 — 1974
Bachelor of Arts (BA), History/Political Science
Liberty Mutual Insurance November 2009 - Present
Medical Consultants Network 2007 - 2008
Sedgwick Claims Management Services, Inc. 1998 - September 2007
Johnston & Culberson 1995 - 1998
Skills
Risk Management, Workers Compensation
Education
Bard College
Bachelor, Liberal Arts
Insurance Recruiting Specialists July 2011 - Present
Insurance Overload Staffing March 2011 - June 2011
Sedgwick Claims Management Services, Inc October 2009 - March 2011
BBSI August 2008 - July 2009
Avizent Risk November 2005 - August 2008
Broadspire August 2003 - November 2005
INSERVE INSURANCE CORP May 2001 - August 2003
York Claims Service/AR-CMI January 2000 - May 2001
Skills
Self Insurance..., Workers' Compensation..., Workers' Compensation..., Time Management, Administration, FMLA, Background Checks, Investigation, Mediation, Litigation, Public Speaking, Fraud, Property Claims, Teamwork, Leadership, Skip Tracing, Indemnity, Moms, Claims Management, Claim, Insurance, Legal Liability, Liability, Litigation Management, Subrogation, Workers Compensation
Education
Sierra Nevada College 1984 — 1985
Bachelor of Applied Science (B.A.Sc.), Business Administration and Management, General
geoAMPS February 2015 - Present
geoAMPS September 2013 - Present
Sedgwick Claims Management Services, Inc April 2012 - September 2013
Arkadin March 2010 - November 2012
SumTotal Systems April 2007 - December 2009
PreEmptive Solutions 2005 - 2007
Skills
SQL, Agile Methodologies, SDLC, Software Quality..., Scrum, Testing, Quality Assurance, XML, Management, Oracle, Databases, Microsoft SQL Server, Software Development, Software Project..., Requirements Analysis, Agile Project Management, Business Analysis, User Acceptance Testing
Education
New Jersey Institute of Technology 2001 — 2002
MSEE, Science
Acharya Nagarjuna University 1996 — 2000
Bachelor, Technology
Florida Blue (OptaComp-workers' comp affiliate) June 2011 - October 2012
CROSSROADS HOSPICE of Tennessee April 2010 - April 2011
REGIONAL MEDICAL CENTER January 2006 - June 2009
Sedgwick Claims Management Services, Inc March 2004 - September 2005
Omnicare August 2002 - March 2004
Intracorp February 1996 - September 2001
Skills
Microsoft Excel, PowerPoint, Windows, Research, Photoshop, Teaching, HTML, Public Speaking, Budgets, C++, Editing, C, Strategic Planning, Negotiation, Java, Nursing, Hospitals, Inpatient
Education
The University of Memphis
Associate's, Nursing
Sedgwick Claims Management Services, Inc June 2012 - Present
IOtech 2006 - February 2010
Measurement Computing / IOtech 2006 - February 2010
IOtech 1997 - 2006
Skills
Access, Customer Service, Microsoft Excel, Manufacturing, Microsoft Office 2007, Windows 7, PowerPoint, Outlook, UPS systems, FedEx, Troubleshooting, Microsoft Word, Office 2010, Windows, XP, Windows XP, Product Development, Microsoft Office 2010, Word, Excel, window 7, Windows 8, Windows 10
Education
Colorado Technical University 2010 — 2013
Bachelor Of Science in Information Technology, Security Specialization, 3.95
Computer Training .com 2005 — 2005
Certified Window XP, Microsoft Operating Systems
Cleveland Institute of Technology 1990 — 1992
Certificate, Computer Repair
Maple Hts High School
Commercial Art
VERMEER MIDSOUTH, INC June 2006 - Present
SEDGWICK CLAIMS MANAGEMENT SERVICES, INC November 2001 - July 2004
International Paper August 1999 - September 2001
THORTON, LENAHAN, SMITH AND BARGIACHI July 1998 - August 1999
TRU-GREEN CHEMLAWN January 1997 - January 1998
Skills
General Ledger, Accruals, Account Reconciliation, Financial Reporting, Accounting, Finance, Inventory Management, Budgets, Financial Statements, Fixed Assets, Leadership, Management, Microsoft Excel, Training, Variance Analysis, Analysis, SAP, Cash Flow
Education
Christian Brothers University 1990 — 1997
BS, Business Administration
Northern Kentucky University
Psychology
Sedgwick February 2015 - Present
Sedgwick Claims Management Services, Inc November 1997 - January 2015
Skills
Microsoft Office, Microsoft Excel, Microsoft Word, PowerPoint, Windows, Outlook, Insurance, Leadership, Training, Workers Compensation, Claims Management
Education
Siena College 1995 — 1997
Bachelor of Business Administration (B.B.A.), Accounting
Boston College
Dean Foods March 2009 - Present
Sedgwick Claims Management Services, Inc January 2004 - August 2006
Skills
Microsoft Office, Microsoft Excel, Microsoft Word, PowerPoint, Customer Service, English, Windows, Research, Outlook, Photoshop, Teaching, HTML
Education
Elizabeth City State University
ACCREDO HEALTH GROUP May 2007 - Present
Sedgwick Claims Management Services, Inc August 1999 - May 2007
Intracorp December 1995 - August 1999
Methodist Hospital Memphis May 1974 - December 1995
Skills
Nursing, Disease Management, Managed Care, Patient Advocacy, Medicare, Case Management, Inpatient, Healthcare Management, Health Insurance, Medicaid, Clinical Research, HIPAA, Leadership
Education
The University of Memphis
Nursing
Sedgwick, Inc. January 2003 - July 2012
Sedgwick, Inc. September 1993 - December 2002
Sedgwick Claims Management Services, Inc April 1990 - September 1993
Skills
Claims Management, Liability Analysis, Claim Investigation, Legal Liability, Subrogation, Claim, Claims Handling, Liability, Property Damage, Commercial Lines, Casualty, Property & Casualty..., Commercial Insurance, Insurance, Litigation Management, General Insurance, Professional Liability, Umbrella Insurance, Casualty Claims, Health, Claims Resolution
Education
UCLA 1975 — 1980
Bachelor of Arts (B.A.), Music
Sedgwick October 2014 - Present
Sedgwick Claims Management Services, Inc September 2012 - October 2014
Target August 2010 - September 2012
Target June 2008 - August 2010
Sedgwick CMS November 2006 - June 2008
Sedgwick CMS June 2004 - November 2006
Sedgwick CMS April 2002 - June 2004
Stream Global Services November 2001 - April 2002
Stream Global Services August 1999 - November 2001
Skills
CISSP, CISA, SOX, Compliance, Auditing, ITIL, ISO 27001, Security, Governance, Sarbanes-Oxley Act, Information Security, IT Audit, Process Improvement, SAS70, Requirements Analysis, Internal Audit, Information Technology, PCI DSS, Management, Enterprise Risk..., Information Security..., Software Documentation, Business Continuity, Troubleshooting, Analysis, Databases
Education
University of Minnesota - Carlson School of Management 2010 — 2012
Master of Business Administration (MBA), International Information Technology Leadership
Christian Brothers University 1998 — 2006
Bachelor of Science in Business Administration, Information Technology Management
Discover Financial Services September 2014 - Present
JPMorgan Chase April 2013 - September 2014
Sedgwick Claims Management Services, Inc July 2012 - March 2013
State Auto Insurance September 2011 - June 2012
Nationwide Insurance December 2010 - August 2011
Humana November 2010 - January 2011
Standard Register June 2010 - October 2010
OCTO - DC Government November 2009 - April 2010
HCR ManorCare December 2008 - August 2009
CenturyLink January 2007 - November 2008
Skills
PL/SQL, System Testing, Software Quality..., SDLC, STLC, Requirements Gathering, Requirements Analysis, Agile Methodologies, Test Planning, Test Strategy, Test Scenarios, Test Cases, Test Scripts, Team Leadership, Test Management, ALM, Quality Center, JIRA, Testing, Regression Testing, Automated Software..., LoadRunner, QTP, Manual Testing, Oracle, User Acceptance Testing, SQL, XML, PeopleSoft, PeopleSoft HCM, SQR, PeopleTools, PS Query, SoapUI, MS SQL Server, VBScript, TCP/IP, Toad, Oracle SQL Developer, Java, JavaScript, .NET, ASP.NET, HP Quality Center, Ruby, Cucumber, RubyMine, Watir, RSpec, HP QTP
Education
CCIT
Post Graduation Diploma in Computer Applications
Sri Krishnadevaraya University
Engineer's Degree, Bachelor of Technology and Engineering
Sedgwick Claims Management Services, Inc March 2012 - Present
Information Control Corporation 2005 - November 2011
Skills
Requirements Analysis, Agile Methodologies, Quality Assurance, SQL, Requirements Gathering, Business Analysis
Education
University of Mumbai
Sedgwick Claims Management Services, Inc September 2013 - Present
Sedgwick Claims Management Services, Inc September 2012 - September 2013
Skills
Data Warehousing, Visio, SQL, Requirements Gathering, Databases, Business Analysis, Microsoft SQL Server, Project Management, SDLC, Microsoft Office, Data Analysis, Access, Software Documentation, SharePoint, Data Modeling, Analysis, Requirements Analysis, Data Migration, Data Mining, Business Intelligence, Data Stewardship, ETL
Education
The University of Memphis
B.S., Information Technology
Thomspon Exteriors, LLC 2010 - Present
Stephenson, Sanford & Thone 2005 - 2010
Sedgwick Claims Management Services, Inc 1999 - 2005
Skills
Project Management, Microsoft Office, Negotiation, Customer Service, Project Planning, Microsoft Excel, Microsoft Word, Strategic Planning, Team Building, Troubleshooting, Sales Management, Team Leadership, Account Management, Process Improvement, Recruiting, Time Management, Outlook, Insurance, New Business Development, Marketing, Budgets
Education
Minnesota School of Business 2002 — 2003
Associate's degree, Paralegal
Sedgwick Claims Management Services, Inc June 2012 - Present
Ayileche CBO May 2012 - Present
Henry Ford Health System January 2012 - August 2012
Pennsylvania State University September 2010 - December 2010
Blue Care Network June 2006 - August 2009
Henry Ford Hospital February 2004 - June 2006
Skills
French, International Relations, Research, Microsoft Office, Spanish, Public Speaking, PowerPoint, Community Outreach, Data Analysis, Editing, Microsoft Excel, Data Entry, Microsoft Word, Policy Analysis, Swahili, Hindi, Outlook, Customer Service
Education
Penn State University 2009 — 2011
M.I.A., International Affairs
Swarthmore College 1998 — 2002
B.A., French Language and Literature
Sedgwick February 2015 - Present
Sedgwick March 2014 - February 2015
Sedgwick Claims Management Services, Inc August 2011 - March 2014
The Batter's Box of the Quad Cities January 2008 - August 2012
Sedgwick Factual Photo, Inc January 2011 - July 2011
Factual Photo, Inc July 2000 - December 2010
Kemper Insurance Company February 1999 - June 2000
Kemper Insurance Company January 1999 - January 2000
Skills
Workers Compensation, Liability, Property, Claims Management
Education
Insurance Institute of America
Associate, Claims; Claims Law Associate
Northern Illinois University 1987 — 1990
BS, Economics
Northern Illinois University
Bachelor of Science, Economics
Insurance Institute of America
Associate in Claims
Sedgwick Claims Management Services, Inc October 2011 - Present
Skills
Microsoft Excel, Customer Service, Microsoft Office, Microsoft Word, PowerPoint, Outlook, Data Entry, Banking, Credit, Accounting, Access, Teamwork, Sales, Insurance, Financial Analysis, Budgets, Windows, Accounts Payable, Accounts Receivable, Management
Education
Appalachian State University 2006 — 2010
B.S., Risk Management & Insurance
Thomas Petroleum July 2014 - Present
Sedgwick Claims Management Services, Inc May 2012 - July 2014
Sedgwick Claims Management Services, Inc July 2011 - May 2012
Specialty Risk Services November 2010 - June 2011
Actuarial Management Corporation February 2006 - July 2010
The Good Apple March 2001 - February 2006
Skills
Insurance, Claims, Excel, Pricing, Access, Microsoft Office, Accounting, Claim, Process Improvement, Microsoft Excel
Education
Arizona State University 2003 — 2008
B.A., Mathematics
Wright Medical Technology December 2013 - Present
Sedgwick Claims Management Services, Inc June 2012 - July 2013
Medco Health Solutions March 2005 - May 2012
Skills
Data Warehousing, Business Intelligence, Teradata, Cognos, ETL, Healthcare Information..., Software Development, System Architecture, Oracle, Java
Education
University of Mississippi
MBA
Lutheran Hospital December 2013 - September 2015
RTG Medical August 2013 - December 2013
Novasyte Inc. May 2013 - June 2013
AdvantageRN January 2013 - February 2013
Genesis HealthCare June 2012 - October 2012
Sedgwick Claims Management Services, Inc April 2009 - June 2012
Coventry Carelink June 2008 - March 2009
Saint Francis Hospital Chas WV April 2002 - August 2008
CIGNA Healthcare April 2000 - March 2002
Partners in Health-Rural Health Network December 1997 - March 2000
Skills
Disease Management, troubleshooting, Healthcare, Public Speaking, Telepresence, Telephone Interviewing, Utilization Management, Coordination, People Skills, Rural Health, Community Outreach, National Accounts, Individual Assessment, Microsoft Office, Software Configuration..., Health Education, Long-term Care, Project Management, Medical Coding, Client Representation, Acute Care, Cost Management, Palliative Care, Spinal Cord Injury, Wound Care, Vendor Management Skills, Team-oriented, Problem Solving, Complex Case Management, Employee Relations, Nurse Recruitment, Certified Case Manager, Utilization Review, Medical/Surgical, Workers Compensation, Medical Case Management, Health Insurance, Patient Advocacy, Nursing, Inpatient, HIPAA, Medical Terminology, HMO, ICD-9, EMR, Medicaid, Healthcare Management, Hospitals, Medicare, Managed Care
Education
Marshall University 1997 — 1998
Regents BA, Business
Penn State University 1990 — 1991
Certificate, Healthcare Administration
Shadyside Hospital School of Nursing 1987 — 1989
Diploma of Nursing, Registered Nursing/Registered Nurse
West Virginia Wesleyan College 1985 — 1987
40+ credits obtained in nursing/science/general, Registered Nursing/Registered Nurse
Carolina Neurosurgery & Spine Associates May 2011 - Present
Carolinas Healthcare System 2007 - 2010
University Medical Associates 2007 - 2008
Sedgwick Claims Management Services, Inc 2000 - 2005
Unum 1999 - 2000
Canada Mortgage and Housing Corporation 1992 - 1998
Skills
Healthcare, Medical Coding, EMR, Medical Terminology, ICD-9, CPT, HIPAA, Health Insurance, Management, Leadership, Medical Records, Software Documentation, Medicare, Medicaid, Medical Transcription, NextGen, EHR, HCPCS, Prior Authorization, Medicine, Disability Insurance, Administration, Supervisory Skills, Medical Assisting, Employee Training, ICD-10, Accounting, Supervisory Experience, Disability Management, Coaching Staff, Performance Appraisal, Revenue Cycle, Internal Audit, Leave of Absence..., Social Security..., Affordable Housing, Contractual Agreements, External Audit, Creation Of Training...
Education
University of Toronto - Victoria University
Bachelor's degree, Sociology, Accounting
UNCC
Medical Insurance Coding Specialist/Coder
Kings College, Charlotte, NC 2006 — 2006
Medical/Clinical Assistant, 4.0
Sedgwick Claims Management Services, Inc March 2010 - Present
Sedgwick Claims Management Services, Inc August 2008 - March 2010
Sedgwick Claims Management Services, Inc February 2007 - August 2008
Dillards May 2006 - February 2007
Walgreens April 2001 - April 2006
Skills
Customer Service, Data Entry, Time Management, Phone Skills, Microsoft Office, Retail, Outlook, Microsoft Excel, Microsoft Word, Customer Satisfaction, PowerPoint, 10 Key, Organization, Process Scheduler, Sales, Inventory Control, Filing, Insurance
Education
Union University 2009 — 2010
Bachelor's degree, Organizational Leadership and Management
The University of Memphis 2005 — 2008
Dyersburg State Community College 2001 — 2005
Associate's degree, History
Sedgwick Claims Management Services, Inc October 2012 - Present
Texas Army National Guard August 2005 - September 2008
Skills
Visual Studio 2010, C#, Java, C++, Microsoft Office, SQL, HTML, XML
Education
The University of Texas at Arlington 2011 — 2012
Bachelor of Science in Information Systems, IT
Tarrant County College 2009 — 2010
Associate of Arts (AA), Business
Sedgwick Claims Management Services, Inc September 2012 - Present
Colmar Dairy Queen, Inc. February 1999 - Present
Risk Enterprise Management January 1991 - June 2011
Skills
Organization &..., Highly detail oriented, People Skills, Volunteer Management, Time Management, Event Planning, Youth Mentoring, Office Administration, Negotiation, Evaluation, Leadership, Volunteering, Payroll, Employee Management
Education
Bucknell University 1984 — 1988
Bachelor of Science, Major: Management, Minor:Mathematics
Insurance Recruiting Specialists August 2010 - Present
Insurance Recruiting Specialists August 2010 - Present
The Hartford Financial Services Group Inc June 2002 - March 2010
Accident Fund Insurance Company of America March 1999 - June 2002
Amerisure Insurance Company February 1997 - March 1999
Sedgwick Claims Management Services Inc June 1996 - February 1997
Aetna Life Insurance Company Inc November 1995 - June 1996
Amerisure Insurance Company June 1993 - November 1995
John Hancock Life Insurance Company Inc July 1990 - June 1993
Education
Michigan State University
Bachelor of Arts (B.A.), Political Science and Government
MAC Property Management May 2013 - Present
Northbridge Staffing July 2012 - September 2012
Kelly Services August 2008 - July 2010
Trinity United Church of Christ Child Care Center January 2007 - January 2008
Sedgwick Claims Management Services, Inc January 2002 - January 2006
Skills
Microsoft Office, Microsoft Excel, Microsoft Word, PowerPoint, Customer Service, English, Windows, Outlook, Typing
Education
Columbia College 2009 — 2016
Bachelor of Arts Degree, Marketing Communications (Marketing)
Sedgwick May 2015 - Present
Sedgwick March 2013 - April 2015
Sedgwick Claims Management Services, Inc February 2012 - March 2013
Sedgwick November 2008 - March 2012
Gateway Management Services January 2006 - November 2007
Mount Carmel Health System January 2007 - March 2007
Saker Law Offices 2004 - 2005
Alliance Data Retail Services 2002 - 2003
Skills
Employee Training, Customer Service..., Project Management, Training Delivery, Instructional Design, Organization Skills, Operational Efficiency, Medical Terminology, Medical Billing & Coding, SharePoint Designer, Microsoft Office, Procedure Manuals, Leadership Development, CPT Coding, ICD Coding, HCPCS Coding, Problem Solving, Workers Compensation, Insurance
Education
DeVry University 2005 — 2007
Associate's Degree, Health Information Technology
Career and Technology Education Centers of Licking County 2003 — 2004
Certification, State Tested Nursing Assistant (STNA)
Sedgwick Claims Management Services, Inc February 2012 - Present
Cambridge 2003 - 2011
Skills
Claims Management, Vendor Management, Insurance, Business Process..., Liability, Risk Management, Workers Compensation, Property & Casualty..., Claim, Process Improvement, Relationship Management, Operations Management, Employee Benefits
Education
University of New Haven 1972 — 1976
Bachelor’s Degree, Criminal Justice/Law Enforcement Administration
Sedgwick Claims Management Services, Inc July 2011 - Present
Sedgwick CMS September 2000 - June 2011
Education
Fontbonne University 2004 — 2006
Bachelor of Business Administration (BBA)
Telephonic Medical Case Management January 2005 - Present
Sedgwick Claims Management Services, Inc July 2001 - Present
Sedgwick Claims Management Services, Inc July 2001 - Present
Lisa M. Buell, RN January 2000 - January 2001
The State Insurance Fund January 1996 - January 2000
Jordan Health Center October 1994 - February 1996
St. Mary's Hospital and Other Health Care facilities October 1992 - January 1996
Skills
Utilization Review, Certified Case Manager, Workers' Compensation..., Utilization Management, Treatment, Training, Rehabilitation, Nursing, Medical/Surgical, Medical Case Management, Insurance, Case Managment, Claim, Healthcare, Workers Compensation, Orthopedics
Education
Niagara University
Bachelor of Science, Nursing
Sedgwick Claims Management Services, Inc June 2004 - Present
ICDA Investigations February 1994 - April 2004
Skills
Microsoft Excel, PowerPoint, Research, Photoshop, Teaching, HTML, Public Speaking, Budgets, C++, Strategic Planning, C, Negotiation, Java
Education
City College of San Francisco
San Francisco State University
N/A January 2009 - Present
Risk Enterprise Management 2009 - 2012
Sedgwick Claims Management Services, Inc July 2002 - January 2009
Skills
Claims Handling, Transcription, exceptional oral and...
Education
Career Development Institute 1990 — 1991
Certificate, Modern Office Skills
AmTrust Financial Services, Inc. (AFSI) June 2014 - Present
Sedgwick Claims Management Services, Inc June 2011 - Present
niu October 2005 - May 2008
Travelers May 2007 - August 2007
Skills
Legal Research, Risk Management, Customer Service, Time Management
Education
Northern Illinois University 2003 — 2008
Northern Illinois University
Bachelor of Science, Economics
Abington Memorial Hospital December 2012 - February 2014
Independence Blue Cross June 2012 - August 2012
Sedgwick Claims Management Services, Inc June 2008 - June 2011
Skills
Microsoft Excel, Claim, Insurance, Healthcare, Cpr Certified, Customer Service, HIPAA, Healthcare Management, Leadership, Managed Care, PowerPoint, Public Speaking, Training, Patient Advocacy, CPR Certified, Medical-Surgical, Team Building, Nursing, BLS, Registered Nurses, Hospitals, Patient Safety, Healthcare Information..., Strategic Planning
Education
La Salle University 2014 — 2015
Bachelor of Science (BS)
Abington Memorial Hospital Dixon School of Nursing 2011 — 2013
Nusing
La Salle University 1994 — 1998
Bachelor of Science (BS)
Travelers February 2013 - Present
Pinnacle Risk Management Services December 2009 - February 2013
Travelers March 2008 - December 2009
Sedgwick Claims Management Services, Inc July 2005 - March 2008
Skills
Casualty, Claim, Liability, Property & Casualty..., Legal Liability, Commercial Lines, Insurance, Litigation Management, Professional Liability, Risk Management, Accident, Claim Investigation, Claims Handling, Claims Resolution, Financial Risk, Fraud, Insurance Law, Liability Analysis, Litigation, Mediation, Negotiation, Product Liability, Property Damage, Settlement, Subrogation, Brokers, Commercial Insurance, Casualty Insurance
Education
Oregon State University
Bachelor of Science (B.S.), Mathematics
Sedgwick Claims Management Services, Inc January 1998 - Present
M/D Systems 1997 - 1998
CIGNA Property and Casualty 1992 - 1996
Skills
Insurance, Claim, Claims Management, Business Analysis, Workers Compensation, Risk Management, Prosses Analyzing, Employee Benefits, Leave of Absence..., Team Leadership, Team Management, Personnel Supervision, Deadline Driven, Process Optimization, Customer Service, Information Technology, Analysis, Training, Management, Leadership, Employee Training, Access, Disability Insurance, Process Improvement
Education
University of Phoenix
Bachelor's degree, Information Technology
Sedgwick Claims Management Services, Inc August 2011 - Present
Creative Touch Communications December 2011 - April 2012
Wells Fargo Home Mortgage November 2010 - July 2011
Wescom Credit Union August 2008 - August 2009
Skills
Strategic Public..., Acting, Communication, Business, Persistence, Success Driven, Personality, Music, Television
Education
California State Polytechnic University-Pomona 2006 — 2012
Bachelor of Applied Science (B.A.Sc.), Mass Communication/Media Studies
Esurance July 2012 - Present
Sedgwick Claims Management Services, Inc April 2007 - February 2012
Sedgwick April 2007 - February 2012
Skills
Teaching, Workers' Compensation..., Product Liability
Education
Saint Joseph's College 1999 — 2003
Bachelor of Arts (B.A.), Early Childhood Education and Teaching
Suffolk County Community College 1997 — 1999
Associate's degree, Early Childhood Education and Teaching
Sedgwick LLP May 2012 - Present
Sedgwick Claims Management Services, Inc December 2011 - Present
Rise May 2009 - Present
Rise December 2010 - December 2011
Rise Services Inc December 2010 - December 2011
Skills
Juris, Outlook, Microsoft Word, Fast Learner, Dependable Team Player, Listener, Typing
Education
University of Utah 2009 — 2010
Bachelor of Science (B.S.), Family and Consumer Sciences/Human Sciences
University of Utah
Bachelor of Science, Family Studies & Human Development & Community & Consumer Studies
Utah State University 2008 — 2009
Salt Lake Community College
Associates Degree
Murray High School
High School Diploma
Murray High
Zurich North America November 2010 - Present
Grange Insurance February 2006 - November 2010
Sedgwick Claims Management Services, Inc June 2003 - February 2006
Skills
Property & Casualty..., Claim, Liability, Claims Management, Casualty, Insurance, Commercial Insurance, Legal Liability, General Insurance, Commercial Lines, Subrogation, Property Damage, Litigation Management, Claim Investigation, Liability Analysis
Education
Franklin University 1998 — 2000
Bachelor of Science (BS), Business Administration and Management, General
The Ohio State University 1996 — 1999
Sedgwick Claims Management Services, Inc 2011 - Present
Specialty Risk Services 2002 - 2011
Royal and Sunalliace 2001 - 2002
Education
University of Phoenix 2005 — 2007
Master of Business Administration (MBA), Health/Health Care Administration/Management
UNC Chapel Hill 1992 — 1996
Bachelor of Science (BS), Public Policy Analysis
Sedgwick Claims Management Services, Inc July 2004 - Present
Broadspire January 2002 - July 2004
Kemper Insurance January 2001 - January 2002
Liberty Mutual Insurance 1996 - 2001
Skills
CPCU, AIC, Third party liability..., Product Liability, Public Liability, Claims Handling, Litigation
Education
University of Minnesota-Twin Cities 1985 — 1988
Bachelor of Science (BS), Business/Commerce, General
Normandale Community College 1983 — 1984
Associate of Arts (AA), General Studies