Service Now
Industry: Computer software company
DescriptionServiceNow, Inc. is an American cloud computing company with its headquarters in Santa Clara, California. It was founded in 2004 by Fred Luddy, the previous CTO of software companies Peregrine Systems and Remedy Corporation. Headquarters: Santa Clara, CA CEO: John Donahoe (Apr 3, 2017–) Revenue: 1.933 billion USD (2017) Founders: Fred Luddy, David Loo, Bow Ruggeri, Don Goodliffe
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Service Now Employees
Service-now June 2011 - Present
EMC July 2009 - May 2011
Data Domain April 2009 - May 2011
Cisco June 2004 - April 2009
Network Systems Technology 2001 - 2003
MTI 1994 - 2000
Skills
SaaS, Solution Selling, Enterprise Software, Cloud Computing, Channel, Salesforce.com, Sales Enablement, Channel Partners, Professional Services, Storage, Data Center, Demand Generation, Business Alliances, Account Management, Virtualization, Managed Services, Go-to-market Strategy, PaaS
Education
Millikin University 1990 — 1995
BS, Marketing
Service Now September 2012 - Present
Microsoft Corporation March 2010 - August 2012
Microsoft Corporation November 2008 - March 2010
Microsoft Corp September 2007 - November 2008
Microsoft March 2001 - September 2007
Microsoft March 2001 - September 2005
Lever Brothers Company, Unilever 1987 - 1995
Lever 1987 - 1995
Lever Brothers 1987 - 1995
Skills
Strategic Alliances, Start-ups, Sales, Multi-channel Marketing, Portals, Process Management, Service Management, Vendor Management, Leadership, Cloud Computing, CRM, Strategy, Networking, Data Center, Management, Product Management, Enterprise Architecture, SaaS, Enterprise Software, Security, Strategic Partnerships, ITIL, Outsourcing, Performance Management, IT Strategy, Professional Services, Business Intelligence, Technical Support, Cross-functional Team..., System Deployment, Infrastructure, Program Management, IT Management, IT Service Management, Windows Server, Information Technology, Active Directory, Operations Management, Storage, High Availability, Partner Management, Integration, DNS, IT Operations, Service Delivery, PaaS, Solution Architecture, Business Alliances, Microsoft Technologies, Go-to-market Strategy
Education
Fordham Gabelli School of Business 1989 — 1992
MBA
Stony Brook University 1983 — 1987
BS
Service Now February 2008 - Present
Convera March 2006 - February 2008
Viacore February 2005 - February 2006
DeepNines Technologies December 2002 - February 2005
Rainbow Technologies December 1991 - December 2002
Education
National University 1996 — 1999
BS, Information Technology
The Active Network - Public Sector January 2012 - Present
Service Now October 2010 - October 2011
The Active Network October 2009 - October 2010
PacificBanc August 2007 - October 2009
Opteum Financial 2006 - 2007
Skills
Social Media Marketing, SaaS, New Business Development, Consultative Selling, Solution Selling, Salesforce.com, Selling, Enterprise Software, Lead Generation, Strategic Partnerships, Account Management, Sales Process, Sales, Business Development, CRM, Software Industry, Email Marketing, Management, Sales Presentations, Professional Services, Direct Sales, Sales Operations, Cold Calling, Cloud Computing
Education
University of California, Santa Barbara 1996 — 2000
B.S., B.A., Statistics, Communication
University of San Diego 2003 — 2005
MBA
Jesuit High School 1993 — 1996
Water Heaters Plus May 2013 - Present
Energy Consultants January 2000 - Present
Energy Consultants January 2000 - Present
Service Now January 1990 - December 1999
Sun River Innovations January 1992 - January 1994
Lovejoy Medical January 1990 - January 1992
Tennessee Business Communications January 1985 - January 1990
Self Employed Dairy & Tobacco Farmer January 1981 - January 1985
US Army January 1978 - January 1980
Skills
Certified Energy Auditor, Licensed Plumber, Licensed HVAC, Budgeting, Scheduling, Strategic Planning, Sales Management, Contract Negotiation, New Business Development, Customer Service, Problem Solving, Operations Management, Negotiation, Team Building, Construction, Customer Relations, Purchasing, Consultative Selling, Business Strategy, Account Management, Compliance, Microsoft Office, Team Leadership, Facilities Management, Excel
Education
Bluegrass Community and Technical College 1998 — 1999
Electronics
Bluegrass Community Technical School of Electronics
University of Pittsburgh
C & C Telephony School
US Army Air Assault School
US Army Tow Gunner School
County High School
Allergan Inc June 2015 - Present
Actavis, Inc. October 2012 - Present
Service now July 2012 - December 2012
Telogis May 2012 - December 2012
QSI October 2011 - May 2012
Estee Lauder January 2011 - October 2011
Callaway Golf November 2010 - December 2010
Deloitte & Touche January 2009 - October 2010
Sapient Inc October 2006 - January 2009
Forzani Group November 2008 - December 2008
Skills
SAP BI, SAP BW, ABAP, Business Objects, Business Intelligence, SAP Netweaver, SAP R/3, SAP, Data Warehousing, Data Modeling, Master Data Management, SD, ECC, SAP BPC, SAP ERP, SAP Implementation, Integration, SAP FI, Solution Architecture
Education
Mumbai University 1998 — 2002
Bachelor of Engineering
Service Now August 2012 - Present
Escalate Retail / RedPrairie Corporation April 2006 - May 2012
Escalate Retail August 1996 - April 2006
Your Staff Incorporated January 1994 - February 1996
Clinicomp International January 1991 - January 1994
Skills
Business Intelligence, Oracle, Web Services, Unix, Windows Server, Web Applications, Desktop Administration, Networking, Oracle Applications, VPN / Firewall, Performance Tuning, Technical Support, Application Servers, Desktop Support, Testing, Cloud Computing, Troubleshooting, Software Documentation, SAN, Windows, Servers, Software Implementation, Enterprise Software, Visio, Operating Systems, Hardware, Integration, Software Installation, SharePoint, Java, Microsoft SQL Server, System Administration
Education
Tec's Technical Insititute
Graduated
CompTia
in progress, Security Plus
IBM Training Center
Systems Administration
TIG Technical Education Center
Designing Secure Microsoft Windows 2003 Networks
TIG Technical Education Center
Updating Support Skill from NT to Windows 2000
UCSD
TCP/IP and Related protocols, Computer Networks, Internet Security and Firewalls
XYLAN Training
layered switching
Service Now August 2011 - Present
EMC January 2010 - July 2011
EMC January 2007 - December 2009
EMC January 2004 - December 2006
EMC April 2002 - December 2003
EMC November 2000 - March 2002
EMC January 2000 - October 2000
Cisco Systems July 1998 - January 2000
Cabletron Systems November 1996 - June 1998
Cabletron Systems June 1995 - October 1996
Education
University of New Hampshire 1989 — 1993
Bachelor of Arts, English
Service - Now September 2010 - Present
MNC Software Inc October 2009 - April 2010
MiraCosta College August 2006 - August 2008
Skills
jQuery, Databases, Java, JavaScript, Linux, IT Service Management, Integration, SQL, Testing, Unix, Web Applications, Web Development
Education
CNED
Baccalaureate, Science; Physics
MiraCosta College
Associate of Arts degree, Computer Science
San Diego State University
Bachelor, Computer Science
Blue Cross of Idaho December 2013 - Present
JIT Resources September 2013 - December 2013
Service Now January 2013 - July 2013
ServiceNow January 2013 - July 2013
Blackfin Technologies April 2012 - January 2013
Xtreme Consulting Group, Inc. 2012 - 2013
Idaho Power Company December 1990 - January 2011
Skills
Requirements Analysis, ITIL, Business Analysis, Microsoft SQL Server, SQL, Project Management, System Administration, Programming, Change Management, Process Improvement, ServiceNow
Education
Boise State University 1985 — 2007
Masters, Management Information Systems, General
Boise State University
Bachelor's degree, Information Technology