Software Management, Inc.
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Software Management, Inc. Employees
Heartland Payment Systems July 2011 - Present
Heartland Payment Systems- April 2010 - July 2011
Heartland Payment Systems May 2006 - April 2010
Heartland Payment Systems January 2006 - May 2006
Your Community Bank May 2004 - December 2005
Your Community Bank December 2003 - May 2004
Software Management, Inc June 2002 - December 2003
Your Community Bank April 2001 - October 2002
Humana June 2000 - August 2000
Skills
Customer Service, Dispute Resolution, Compliance, High Level Of Accuracy, Industry Education, Customer Satisfaction, Merchant Services, Merchant Card Processing, Customer Advocacy, Written & Verbal..., Verbal De-escalation, Team Leadership, Cash Handling Experience, Proof, Gift Cards, Account Maintenance, Audio Conferencing, Sales Support Tools, Customer Escalation..., Microsoft Office, Microsoft Excel, Credit Card Transaction..., Impact Evaluation, Data Analysis, Problem Solving
Education
Ivy Tech Community College 2011 — 2015
Associate's in Applied Science, Business Administration, Business Administration and Management, General, 4.0
Bellarmine University 2002 — 2003
Business Administration and Management, General
Our Lady of Providence 1998 — 2002
Indiana High School Diploma, General Studies, 3.81 GPA
The Mirazon Group March 2008 - Present
Software Management Inc 1999 - 2008
Kline Cash Registers 1994 - 1999
Skills
MCSE, MCSA, A+ Certified, MCSBS, MCTS, MCP, CCA: XenServer, Trend Micro TCSP, Veeam VMTSP, Microsoft Certified..., Microsoft Certified..., Windows Server, Citrix, Virtualization, Networking, Hardware, Integration, Computer Hardware, Troubleshooting, Microsoft Exchange, Cloud Computing, Servers, VMware, Active Directory, Disaster Recovery
Education
Kent State University 1991 — 1992
General Studies
Archbishop Hoban High School
General Studies
LANtek > Koppers Inc. April 2012 - Present
Community College of Allegheny County May 2002 - Present
LANtek > EQT June 2011 - April 2012
Sojourner Consulting May 2011 - December 2011
Software Management, Inc. August 2006 - April 2011
UPMC 2003 - 2004
Skills
Testing, Troubleshooting, Access, SQL Server 2000-2008, XP, SQL, Operating Systems, Technical Writing, Excel, Mentoring, Customer Service, PowerPoint, Customer Relations, Microsoft Excel, Microsoft Office 2007, Software Documentation, SDLC, Training, Business Analysis, Management, Analysis, Microsoft SQL Server, Public Speaking
Education
CityImprov 2011 — 2011
Certificate, Improvisational Performance Art
Robert Morris University 2003 — 2006
BS, Management Information Systems, Computer Science, 3.50
Community College of Allegheny County 2000 — 2003
AS, Computer and Information Technology, 3.97
Parker Hannifin December 2014 - Present
TriTech Software Systems September 2013 - Present
TriTech Software Systems December 2012 - September 2013
Software Management Inc. January 2012 - December 2012
School of Nursing, University of Pittsburgh April 2011 - April 2012
University of Pittsburgh September 2010 - September 2011
Skills
VB.NET, ASP.NET, T-SQL, VB6, C#, HTML, XML, CSS, Javascript, Web Services, Mandarin, JavaScript, TFS, Web Applications, Visual Basic, C, Java, Perl, Web Development, Requirements Analysis, Databases, Tortoise SVN, Software Development, Agile Methodologies, Microsoft SQL Server, HTML 5, SQL, Database Design, AJAX, Visual Studio, Subversion, .NET, Programming, Scrum, WPF, Testing, Algorithms
Education
University of Pittsburgh 2010 — 2011
Master of Science, Information Science
Nanjing Audit University 2006 — 2010
Bachelor, Information Management
Hewlett-Packard May 2014 - Present
Avnet Technology Solutions (formerly Genilogix) January 2013 - April 2014
Genilogix September 2011 - December 2012
Software Management, Inc. March 2009 - September 2011
Kforce Inc. August 2008 - March 2009
Skills
Quality Center, LoadRunner, Microsoft SQL Server, Web Applications, Quality Assurance, SDLC, Software Quality..., Application Lifecycle..., Performance Testing, QTP, Test Automation, Testing, Performance Center, Test Management, Test Planning, ASP.NET, Agile Methodologies, System Testing, SQL, VB.NET, VBScript, User Acceptance Testing, Application Lifecycle..., Network Virtualization, Sprinter, HP QTP, HP Performance Center, HP Quality Center, Integration
Education
Robert Morris University 2010 — 2011
MS, Internet Information Systems
Robert Morris University 2004 — 2008
BS, Applied Mathematics
Earl Haig 2000 — 2004
High School, High School/Secondary Diploma
Sigma Resources LLC March 2005 - Present
Tom James Company June 2004 - February 2005
AccountantsWorld 2003 - 2004
Software Management, Inc. 2001 - 2003
Skills
Sourcing, Staff Augmentation, Internet Recruiting, Onboarding, Interviews, Staffing Services, Screening, IT Recruitment, Screening Resumes, Contract Recruitment, Temporary Placement, Sales, Technical Recruiting, Management, Benefits Negotiation, SAP, Applicant Tracking..., Consulting, Recruiting
Education
Duquesne University
Bachelors of Science, Business, Marketing
VisitPittsburgh March 1994 - Present
Software Management, Inc January 1990 - March 1994
Skills
Networking, System Administration, Social Media Marketing, Database Administration, CRM databases, Management, SharePoint, CRM, Customer Service, HTML, Social Networking, Online Marketing, SEO, Email Marketing
Education
Geneva College
BS
Simpleview September 2014 - Present
Simpleview March 2014 - September 2014
Software Management, Inc. January 2012 - March 2014
Software Management, Inc. January 2008 - January 2012
Progressive Medical Specialists May 2003 - December 2003
Skills
CRM, Marketing, Product Development, Strategic Planning, Management, Sales, Software Project..., Team Leadership, Custom CMS Development, Strategic Partnerships, SaaS, Lead Generation, Negotiation, Trade Shows, Advertising, Online Marketing, Online Advertising, Email Marketing
Education
University of Pittsburgh 1999 — 2003
Bachelor of Science, Psychology
Upper Saint Claire High School 1995 — 1999
Simpleview March 2014 - Present
Software Management, Inc. January 2008 - March 2014
Software Management Inc. August 2001 - December 2007
Software Management, Inc. January 1998 - December 2001
Software Management, Inc. October 1996 - December 1997
Vista Host, Inc. May 1995 - August 1996
Skills
Business Strategy, Budgeting, Team Management, Team Leadership, Problem Solving, Profitability Analysis, Sales Management, Public Relations, Contract Negotiations, Strategic Partnerships, Marketing Management, Executive Management, CRM, Budgets, Marketing, Contract Negotiation, Management, Strategic Planning, Sales Operations, CO-PA, Marketing Strategy, Leadership
Education
Indiana University of Pennsylvania 1991 — 1995
Hotel, Restaurant and Institutional Management, Hotel Management
Simpleview March 2014 - Present
Software Management, Inc. February 1992 - June 2014
Robert Morris University January 1989 - December 1990
Skills
Microsoft SQL Server, ASP.NET, Visual Studio, Visual Basic, MySQL, Software Development, Database Design, Databases, T-SQL, AJAX, IIS, IT Management, Software Project..., Web Development, Microsoft Technologies, XML, CRM, Access, Web Applications, Hardware, Software Quality..., COBOL, Team Leadership, Web Services
Education
Robert Morris University 1989 — 1991
Bachelor of Science Degree in Business Administration, Computer Information Systems
Community College of Allegheny County 1986 — 1988
Associates, Accounting
AllOne Health Resources January 2014 - Present
Bullhorn February 2012 - January 2014
MaPS August 2010 - February 2012
Software Management Inc. October 2007 - July 2010
Western & Southern Financial Group September 2003 - September 2007
American Express Financial Advisors January 2003 - June 2003
Skills
Analytics, SQL, ASP.NET, Microsoft SQL Server, Databases, Visual Basic, Integration, Testing, Visual Studio, Troubleshooting, Software Project..., Analysis, SSRS, Oracle, Web Applications, SSIS, T-SQL
Education
Community College of Allegheny County 2001 — 2002
Business & Software
Institute of Integrated Learning in Management 1998 — 2000
MBA, Marketing
Delhi University 1995 — 1998
B.Commerce
HOMA Technologies June 1995 - Present
Sam's Club 1990 - Present
Software Management, Inc. December 2003 - March 2013
Precision Response Corporation 2002 - 2003
The Data Center 1990 - 2001
Skills
Customer Service, Software Documentation, Troubleshooting, SharePoint, SQL, Microsoft SQL Server, Microsoft Office, Software Project..., Requirements Analysis, Project Planning, Databases, Disaster Recovery, Team Leadership, Vendor Management, Project Management
Education
Community College of Allegheny County
AS, Business Administration, Computer Information Systems Specialist
Embry-Riddle Aeronautical University
BS, Aeronautical Science, Management of Technical Operations
Think Through Learning Inc. July 2013 - Present
Confluence July 2010 - July 2013
Software Management, Inc July 2009 - July 2010
Software Management, Inc July 2006 - June 2009
Uniscribe January 2004 - March 2005
Uniscribe June 2003 - January 2004
Uniscribe February 2001 - May 2003
Skills
Microsoft SQL Server, Software Project..., Software Development, ASP.NET, C#, SQL, Visual Studio, XML, Agile Methodologies, TFS, Web Applications, Software Documentation, AJAX, Hugs, Software Engineering
Education
Community College of Allegheny County 1998 — 2009
Associates, CIT: Software Application Development
US Steel January 2011 - Present
Thermo Fisher Scientific January 2010 - February 2011
Thermo Fisher Scientific July 2009 - January 2010
Support Technology, Inc. 2005 - 2009
US Steel 2005 - 2009
Software Management, Inc June 2001 - November 2001
Education
University of Phoenix 2004 — 2006
Bachelor of Science, Information Technology
Community College of Allegheny County 1999 — 2001
Associates, Computer and Information Technology
Greenbriar Treatment Center October 2013 - Present
Thermo Fisher Scientific June 2012 - July 2013
Software Management Inc August 2009 - June 2012
Mckesson Automation February 2008 - March 2009
Western Edge Seafood May 2007 - October 2007
Coventry Health Care November 2006 - February 2007
Skills
C#, SQL, Visual Basic, Software Development, ASP.NET, Microsoft SQL Server, XML, SDLC, MySQL, TCP/IP, Windows, Computer Security, Networking, Network Security, Team Leadership, VB.NET, Programming
Education
Robert Morris University 2004 — 2010
none, Information Technology Management
Pittsburgh Technical Institute 2000 — 2001
None
Washington Institute of Technology 1988 — 1990
none, Electronics Engineering Technology
Perfecto Mobile September 2014 - Present
Avnet Technology Solutions February 2013 - September 2014
Genilogix February 2011 - February 2013
Quantum Simulations June 2009 - March 2011
Software Management, Inc June 2008 - June 2009
St Ursula Parish 2000 - 2008
Skills
Quality Center, Software Quality..., Test Automation, Testing, Integration, Test Management, Application Lifecycle..., System Testing, SDLC, Project Management, Software Development, QTP, HP Quality Center, SQL, Mobile Device Test..., Test Planning, Requirements Analysis, User Acceptance Testing, Load Testing, Project Planning
Education
Duquesne University 1997 — 1999
PA Education Certification
University of Pittsburgh 1994 — 1996
BA, Music
Community College of Allegheny County 2006 — 2008
AS, Software Engineering
Simpleview March 2014 - Present
Software Management, Inc. November 2003 - March 2014
Software Management, Inc. February 2000 - October 2003
Software Management, Inc. February 1999 - February 2000
Skills
Software Project..., SQL, CRM, Software Quality..., Microsoft SQL Server, Project Planning, Web Applications, Visual Basic, Marketing, Management, Project Management, Training, MySQL, Strategic Planning
Education
Community College of Allegheny County 1996 — 1998
Associate in Science, Computer and Information Science
Kallatech LLC January 2008 - Present
Software Management LLC December 2008 - June 2012
SHPS July 2008 - December 2008
SHPS July 2008 - December 2008
Restaurant Service Solutions January 2007 - June 2008
Software Management Inc April 2004 - December 2007
Software Management LLC April 2004 - December 2007
UPS contractor October 2002 - April 2004
Temporary Technology October 2001 - July 2002
Specialized System Integration April 2000 - June 2001
Skills
Active Directory, Computer Repair, Windows 2003, 2008..., CompTIA A+ Certification, MCSE, MCP+I, Wireless Networking, Server Administration, Windows 7, Windows XP Pro, Microsoft Exchange, Microsoft Certified..., Help Desk Support, Disaster Recovery, Firewalls, Servers, Hardware, Switches, Windows XP, System Administration, DNS, Routers, DHCP, Troubleshooting, Customer Service
Education
Sullivan University 2000 — 2001
Networking