Experience
Golden 1 Credit Union  September 2012 - Present
The Golden 1 Credit Union   January 2010 - September 2012
The Golden 1 Credit Union   February 2009 - January 2012
P.F. Chang's China Bistro   June 2008 - 2012
Roxy Restaurant Bar and Grill   January 2005 - June 2007

Education
California State University-Sacramento   2004 — 2008
Bachelor of Science (BS), Finance, General

Experience
Kaiser Permanente  June 2014 - Present
Nor-Cal Beverage Co., Inc.   June 2011 - May 2014
The Golden 1 Credit Union   January 2008 - June 2011
Benefits Division, Inc   February 2007 - June 2007

Skills
Human Resources, Employee Benefits, Workers Compensation, Ergonomics, Leave of Absence..., Needs Analysis, Employee Relations, Training, policy development, Retirement Plan..., Industrial Safety, Onboarding, Organizational..., Recruiting, Succession Planning

Education
Indiana University of Pennsylvania   1988 — 1992
Bachelor of Science (B.S.), Safety Sciences

Experience
SAFE Credit Union  June 2015 - Present
Metro Edge   January 2014 - Present
SAFE Credit Union  August 2013 - June 2015
SAFE Credit Union  December 2006 - July 2013
Leadership Sacramento class of 2012   January 2012 - December 2012
Sacramento Coalition for Working Families   October 2010 - November 2012
California Credit Union League Sacramento Valley Chapter   May 2010 - October 2012
CU-PIE Credit Union Partners in Education   February 2010 - October 2012
Bank on Sacramento   March 2010 - 2012
The Golden 1 Credit Union   February 2000 - December 2006

Skills
Public Speaking, Strategic Planning, Non-profits, Event Planning, Customer Service, Public Relations, Leadership, Marketing, Banking, Credit, Budgets, Microsoft Excel, Marketing Strategy, Marketing Communications, Social Media, Sales, Program Management, Nonprofits, Management, Process Improvement, Time Management, Business Strategy, Mentoring

Education
University of Phoenix   2010 — 2012
MBA, Accounting

California State University-Sacramento   2004 — 2009
Bachelor's degree, Business Administration and Management, General

American River College   1998 — 2004
AA, General Education

El Camino Fundamental High School   1995 — 1999
Diploma

Drexel University

Experience
Xoom Corporation  July 2012 - Present
CafePress.com  July 2010 - July 2012
The Golden 1 Credit Union   October 2008 - July 2010
Sylvan Learning, Inc.   March 2005 - October 2008
AOL  August 2003 - February 2005
The Time Group  1998 - 2005

Skills
E-commerce, Project Management, Web Project Management, Content Management, Usability Testing, Product Marketing, Agile Project Management, Product Development, Content Marketing, Website Merchandising, Web Design, Omniture, Online Marketing, User Experience, Social Media, Agile Methodologies, HTML, Landing Page..., Management, Online Advertising, Web Site Production, SEM, Digital Strategy, Leadership, Google Analytics, Program Management, Product Management, Conversion Optimization, A/B Testing, Retail Management, Web Production..., Merchandising, CMS, Bilingual-Spanish, Internet Retail, Marketing Management, Producing Web Content, SEO copywriting, E-commerce SEO, Creative Services, User Experience Testing, Copywriting, Retrospectives, Web Analytics, Git, Perforce, Product Design, Content Strategy, Web Content, Web Content Production

Education
University of California, Berkeley, Haas School of Business   2015 — 2015
Center for Executive Education, Product Management Program

University of California, Berkeley, Haas School of Business   2014 — 2014
Center for Executive Education, New Manager Boot Camp

Experience
Optum360 Insight, Formally Dignity Health   December 2013 - February 2015
Dignity Health  September 2012 - December 2013
Health Net Federal Services (Tricare)   June 2011 - September 2012
Sacramento Family Medical Center   April 2009 - June 2011
The Golden 1 Credit Union   September 2006 - April 2009
Patrick K. Willis Company, Inc.; American Recovery Services, Inc   January 2006 - August 2006
MicroAssembly Technologies, Inc/ Resonant MicroSystems, Inc   April 2005 - December 2005
Office Depot  November 2004 - December 2005
Intel Corporation  July 2000 - August 2004

Skills
HIPAA, Healthcare Information..., Hospitals, EMR, EHR, Healthcare Management, Revenue Cycle, Process Improvement, Medicare, Financial Reporting, Medical Billing, Meditech, Managed Care, Medical Terminology, Healthcare, Authorization, Prior Authorization, Organizational Structure, Organizational..., Records Management, Medical Records, Research, Retail Marketing, Collections, Handle Confidential..., Financial Services, Cerner, Employee Training, Project Management, Microsoft Office, Commercial Insurance, Employment Law, Healthcare Information..., Organizational Design, Receptionist Duties, Appointment Scheduling, Accounts Payable, Accounts Receivable, Travel Arrangements, Account Reconciliation, Contract Negotiation, Medicaid Managed Care, Customer Service, Health Information..., Dependable Team Player, Self-motivated..., Goal-oriented..., Medical Compliance, Work in A Fast Paced..., Organization &...

Education
University of Phoenix   2012 — 2015
Master’s Degree, Health/Health Care Administration/Management

University of Phoenix   2009 — 2011
Bachelor of Science Public Administration, Public Administration

California State University Sacramento   2001 — 2007
Pre-Engineering: Electrical Electronic Engineering & Pre-Business:Finance /Marketing

Sacramento City College   1998 — 2001
General Courses in Electronics

Experience
Chase  May 2008 - Present
Chase  May 2009 - January 2011
The Golden 1 Credit Union   March 2008 - May 2009

Skills
Customer Satisfaction, Development Of Employees, Growing Teams, Growing Businesses, Leading Change, Branch Operation, Banking, Branch Management, Coaching, Consumer Lending, Loans, Deposits, Lines Of Credit, Customer Service, Retail Banking

Education
College of the Sequoias   2001 — 2002

Experience
BlueYield  March 2015 - Present
SchoolsFirst Federal Credit Union  May 2013 - March 2015
First Tech Federal Credit Union  May 2008 - April 2013
The Golden 1 Credit Union   August 2006 - April 2008
Placer Sierra Bank  May 2001 - August 2006
Digital Insight  July 1998 - February 2001
Wells Fargo Financial  February 1993 - July 1998
Vector Marketing  May 1990 - February 1993

Skills
Loans, Loan Servicing, Consumer Lending, Sales Management, Credit Unions, Mergers, Call Center, Portfolio Management, Collections, Operations Management, Loan Origination, Project Management, Retail Banking, Credit, Underwriting, Banking, Mergers & Acquisitions, Process Improvement, Leadership, Strategy, Commercial Lending, Executive Management, Credit Cards, Training, Small Business Lending, Mortgage Lending, Risk Management, Call Centers, Financial Services, Credit Analysis, Management

Education
California State University-East Bay   1991 — 1992
Mass Communications/Marketing

Pacific University   1989 — 1991
Liberal Arts Undergraduate Studies

Experience
GHS Interactive Security  2013 - Present
California Asian Pacific Chamber of Commerce  2011 - 2011
Sacramento Sustainability Forum   2010 - 2011
eGreenItems   2008 - 2010
Solano First Federal Credit Union  2006 - 2008
The Golden 1 Credit Union   2004 - 2006
FDI Collateral Management, Inc.   2002 - 2003
Pacific Bell - SBC Communications, Inc.   1993 - 2001

Skills
Board Governance, Business Development, Chambers of Commerce, Community Outreach, Customer Service, Executive Management, Fundraising, Leadership, Management, Marketing Communications, Media Relations, Non-profits, Nonprofits, Online Advertising, Photography, Program Management, Project Management, Public Policy, Public Relations, Public Speaking, Sales, Small Business, Social Media, Social Media Marketing, Start-ups, Strategic Planning, Sustainability, Team Building, Time Management, Training, Entrepreneurship, Strategy, Strategic Partnerships, Social Networking, Leadership Development, Marketing

Education
University of Phoenix

Sacramento City College

Experience
Workday  February 2015 - Present
The Golden 1 Credit Union   June 2012 - December 2014
Shell/ Aman R. Corporation   September 2007 - January 2012

Skills
Banking, Credit, Loans, Cross Selling, Commercial Banking, Customer Service, Financial Services, Marketing, Investments, Leadership, CRM, Negotiation, Training, Highly self-motivated, Sales, Social Networking, Time Management, Public Speaking, Finance, PowerPoint, Teamwork, Microsoft Office, Microsoft Excel

Education
California State University-Chico   2012 — 2014
Bachelor's Degree, Finance and Business Management

Experience
San Francisco Federal Credit Union  September 2010 - Present
The Golden 1 Credit Union   August 1993 - August 2010

Skills
Consumer Lending, Retail Banking, Credit, Loans, Banking, Business Development, Customer Satisfaction, Customer Service, Credit Unions, Sales, Branch Management, Finance, Training, Commercial Lending, Credit Analysis, Risk Management, Loan Origination, Small Business Lending, Lines Of Credit, Financial Services

Education
WCMS   2015 — 2017

FIDM/Fashion Institute of Design & Merchandising-San Francisco

Experience
First Federal Savings & Loans   January 2014 - Present
Vumami Vintage   November 2011 - Present
Parkside Lending  May 2012 - November 2013
The Golden 1 Credit Union   February 2003 - August 2007

Skills
Customer Service, Microsoft Office, Management, Microsoft Excel, PowerPoint, Social Media Marketing, Marketing Strategy, Microsoft Word, Leadership, Public Speaking, Marketing, Event Planning, Entrepreneurship, Editing, Strategic Planning, New Business Development, Research, Nonprofits, Human Resources, Project Management, Advertising, Sales, Social Networking, Start-ups

Education
California State University-Sacramento   2002 — 2006
Business, Operations Management

Experience
Franklin Templeton Investments  August 2012 - Present
The Golden 1 Credit Union   September 2007 - December 2007
Center Unified School District  January 2006 - June 2006

Skills
Customer Service, Research, Analysis, Inventory Management, Economics, Accounting, Auditing, Budgeting, Administration, Finance, Quickbooks Certified, Microsoft Office 2010, Advanced Excel, PegaReach, Investar, Stata 12, Financial Databases, Proprietary Investment..., Type 50+ WPM, Ten key 8,000 kph, Payroll

Education
California State University-Sacramento   2008 — 2010
B.A., Economics

Sierra College   2006 — 2008
A.S., Accounting, Business Administration and Liberal Arts

Experience
Corinthian Title & Escrow   September 2015 - Present
Wells Fargo Home Mortgage  August 2013 - September 2015
WFG National Title Insurance Company  January 2010 - July 2013
First American Title/United General Title   October 2005 - November 2009
Fidelity National Financial  September 2004 - October 2005
Investment Property Exchange Services, Inc (IPX1031)   August 2002 - September 2004
Fidelity National Financial  February 1997 - August 2002
The Golden 1 Credit Union   January 1995 - February 1997
The Golden 1 Credit Union   November 1992 - December 1994
The Golden 1 Credit Union   July 1989 - October 1992

Skills
Mortgage Lending, Executive..., Title Insurance, Banking, Mortgage Banking, Real Estate, Escrow, FHA, Refinance, Notary Public, Closings, Loan Origination, Mortgage Servicing, Residential Mortgages, Real Estate Financing, Underwriting, FHA financing, Consumer Lending, Purchasing, Event Planning, USDA, Construction Loans, Operating Budgets, Bank Reconciliation, Loan Servicing, Facilities Management, Business Travel, Certified Trainer, Technical Writing, Loan Officers, Fortune 500, FHA Financing

Education
University of La Verne   2000 — 2004
Bachelor of Science (BS), Business Administration, Management and Operations

Santa Barbara City College
Associate of Arts (A.A.), Liberal Arts and Sciences/Liberal Studies

Experience
NAMI California  February 2014 - Present
Staff World Services   February 2013 - February 2014
UC Davis  January 2010 - February 2013
ARC Sacramento Chapter   October 2008 - December 2009
ARC Yolo/Lake Chapter   February 2008 - October 2008
American Red Cross  April 2005 - February 2007
EDFUND  2003 - 2004
Susan G. Komen for the Cure  1995 - 2003
AT&T Wireless  1997 - 2002
The Golden 1 Credit Union   November 1995 - 1997

Skills
Marketing Strategy, Public Relations, Public Speaking, Direct Mail, Creative Direction, Customer Relations, Change Management, Copywriting, Marketing Communications, Competitive Analysis, Financial Analysis, Financial Planning, Forecasting, Fundraising, Strategic Planning, Product Development, Contract Negotiation, Community Relations, Community Outreach, Coaching, Customer Service, Data Analysis, Web Design, Problem Solving, Promotions, Operations, Online Marketing, Mentoring, Advertising, Research, Retail, Social Media, Media Relations, Grant Writing, Government Relations, Governance, Non-profits, Program Management, Process Improvement, Launch Of New Products, Financial Reporting, Employee Hiring, Higher Education, Hiring Practices, Human Resources, Telecommunications, Manufacturing, Retail Banking, Training &..., Troubleshooting

Education
Columbia University - Columbia Business School   1987 — 1989
MBA, Marketing and Finance

Minnesota State University, Mankato   1981 — 1985
B.S., Economics/Business Administration

Richfield Highschool, Minneapolis, MN   1979 — 1981
College Prep

Experience
Aperture Aviation  March 2014 - Present
Aviall  May 2013 - March 2014
XOJET  January 2012 - May 2013
Arbitration Forums  September 2003 - September 2011
Esurance  April 2002 - July 2003
Franklin Templeton Investments  April 1997 - April 2002
The Golden 1 Credit Union   April 1994 - April 1997
Wells Fargo  December 1989 - April 1994

Skills
Microsoft Office, Project Management, Managerial, Aviation, District Management, Purchasing, Procurement Outsourcing, Finance, Property & Casualty..., Team Leadership, Claim, Management, Customer Service, Operations Management, Aircraft, Airports, Airlines, Business Aviation, Commercial Aviation, Policy Analysis, Banking, Call Centers, Qualified Retirement..., Customer Satisfaction, Recruiting, Analysis, Negotiation, Training, Insurance, Quality Assurance, Team Building, Process Improvement, Charter, Vendor Management, Software Documentation, Program Management, Flight Safety, Arbitration

Education
CSU Sacramento   1993 — 1999
BS, Criminal Justice

Sierra Community College   1989 — 1993
AA, Liberal Arts

Roseville High School   1985 — 1989
Diploma, Music

Experience
Wells Fargo  December 2001 - Present
Midcontinent Communications  2000 - 2001
Federal Reserve Bank of San Francisco  1998 - 2000
The Golden 1 Credit Union   1997 - 1998
Franklin Templeton Investments  1996 - 1997
Clinton/Gore '96/South Dakotans for Jim Abbott   1996 - 1996
US Senator Tom Daschle   1993 - 1995

Skills
Internal Communications, Marketing Communications, Financial Services, Relationship Management, Brand Management, Collateral, Corporate Communications, Strategic Communications, Media Relations, Public Relations, Social Media, Communication Training, Strategic Planning, Marketing, Newsletters, Web Content Management, Social Media Marketing, Editing, Event Planning, Press Releases, Direct Marketing, Speech Writing, Blogging, Crisis Communications, Integrated Marketing, Content Management, Content Strategy, Email Marketing, Marketing Strategy, Copywriting, Leadership, Banking, Social Networking

Education
Augustana University (SD)   1989 — 1993
BA, English, Government

Experience
Circulo de Vida Cancer Support & Resource Center   2011 - Present
Kaiser Permanente, National Diversity & Inclusion   June 2011 - May 2015
Kaiser Permanente  July 2009 - May 2011
JPMorgan Chase (formerly Washington Mutual)   February 2008 - May 2009
The Golden 1 Credit Union   February 2007 - February 2008
Bank of America  January 1997 - December 1998
Bank of America  February 1993 - July 1994
Wells Fargo  June 1990 - December 1991
Wells Fargo Bank  December 1981 - June 1988

Skills
Public Relations, Program Management, Cross-functional Team..., Integrated Marketing, Leadership, Marketing, Market Research, Event Planning, Corporate Communications, Strategic Planning, Budgets, Spanish, Management, Proposal Writing, Training, Strategic Partnerships, Strategy

Education
The National Hispanic University   1979 — 1988
MBA, Marketing & Management

University of California, Santa Barbara   1977 — 1981
BA, Spanish

Experience
Valley First Credit Union  August 2014 - Present
The Golden 1 Credit Union   May 1994 - Present
The Golden 1 Credit Union   May 1986 - Present
The Golden 1 Credit Union   January 2000 - July 2014

Skills
Credit, Mortgage Lending, Loans, Banking, Loan Origination, Business Development, Credit Analysis, Mortgage Banking, Underwriting, Credit Unions, Commercial Lending, Consumer Lending, Refinance, Small Business Lending, FHA

Education
California State University-Fresno   1996 — 2000
Bachelor's degree, Liberal Arts and Sciences/Liberal Studies

Cosumnes River College   1991 — 1993
Associate of Arts (AA), Social Psychology

Experience
Bouchard Communications Group   March 2013 - Present
Reflections Photography  December 2010 - Present
The Golden 1 Credit Union   November 2006 - March 2013
KTXL FOX40 News  September 2003 - October 2006
Surf & Skate   September 2000 - September 2003

Skills
Marketing, Management, Project Management, Microsoft Excel, Photography, PowerPoint, Time Management, Broadcast, Portrait Photography, Advertising, Photoshop, Radio, Event Planning, Media Relations, Press Releases, Media Buying

Education
Sierra College
Associates, Business Administration, Management and Operations

Experience
Health Net  April 2014 - Present
Health Net  October 2010 - April 2014
Wells Fargo Bank  February 2007 - July 2010
The Golden 1 Credit Union   September 1996 - November 2006

Skills
Training, Management, Team Building, Leadership, Customer Satisfaction, Sales, Coaching, Strategic Planning, Marketing, Quality Assurance, Customer Service, Banking, Project Planning, Analysis, Marketing Strategy, Microsoft Office, Process Improvement, Time Management

Education
Sacramento City College
General Education

Experience
Purple Communications, Inc  October 2009 - Present
Galvanize Marketing   September 2008 - October 2009
Wachovia Bank  July 2006 - October 2008
The Golden 1 Credit Union   April 2002 - June 2006
Big Brothers Big Sisters  2004 - 2006
State Water Resources Control Board  December 2000 - April 2002
Borders  July 1995 - July 2000
Town Center Book Gallery   1993 - July 1995

Skills
Marketing Communications, Marketing Strategy, Advertising, Budgeting, Media Relations, Sponsorship, Strategic Planning, Coaching, Sales Support, Social Networking, Writing, Direct Mail, Marketing Management, Product Marketing, Business Planning, Public Relations, Online Marketing, Email Marketing, Strategic Partnerships, Social Media Marketing, PowerPoint, B2B, Product Management, Social Media, Direct Marketing, Event Planning, Public Speaking, Promotions, Digital Marketing, Copywriting, New Business Development, Integrated Marketing, Segmentation, Newsletters

Education
California State University-Sacramento
BA, Communications, Public Relations and Organizational Behavior and Environment

Experience
Baylor Health Care System  March 2013 - Present
Smart Ventures LP   March 2014 - April 2015
Akima Infrastructure Services   March 2007 - August 2012
The Golden 1 Credit Union   May 2006 - February 2007

Skills
Project Finance, Payroll Analysis, Customer Service, Accounting, Account Reconciliation, Cost Accounting, Healthcare, Accounts Payable, Accounts Receivable, Invoicing, Microsoft Excel, Microsoft Word, Outlook, Office Administration, Payroll, Analysis, Process Scheduler, Human Resources, Leadership, Management, Process Improvement, Program Management, Training

Education
California State University-Sacramento   2001 — 2007
Bachelor of Science (B.S.), Finance, General

Experience
Quest Media & Supplies, Inc.   November 2014 - Present
TEAMSOS (Special Order Systems)   December 2013 - November 2014
California Department of State Hospitals  November 2012 - October 2013
The Golden 1 Credit Union   October 2008 - November 2012
Raley's  September 2007 - October 2008
The Golden 1 Credit Union   December 2003 - September 2007
EarthLink  December 2001 - December 2003

Skills
Disaster Recovery, Network Security, Troubleshooting, Visio, Cisco Technologies, Security, PCI DSS, Data Center, IT Management, System Administration, Windows, Windows 7, Networking, Network Design, Network Architecture, WAN, CCNA, Switches, VPN, VoIP, IP, Network Administration, Routing, Cisco IOS, Cisco Routers, MPLS, Cisco Nexus, Cisco ASA, Firewalls, Virtualization, Technical Support, Managed Services, Telecommunications, Infrastructure, Cloud Computing

Education
American River College   1999 — 2001

Global Knowledge

Experience
Carlile Bancshares, Inc.   June 2012 - Present
The Golden 1 Credit Union   March 2011 - November 2011
Randolph Brooks Federal Credit Union  November 1999 - March 2011
Ford Bank Group/Norwest/Wells Fargo   April 1989 - November 1999
Coopers & Lybrand  1984 - 1989

Skills
Accounting, ALM, Treasury Management, Board Reporting, Financial Reporting, Credit Risk, Mergers, Risk Management, Banking, Finance, Analysis, Budgets, Strategic Planning, Mergers & Acquisitions, Financial Accounting, Investments, Strategic Financial..., Financial Planning, Financial Analysis, Credit

Education
Texas Tech University   1979 — 1983
BBA, Accounting

Experience
The Golden 1 Credit Union   July 2012 - August 2012
Waste Connections, Inc.   October 2011 - June 2012
UC Berkeley Transfer, Re-entry, and Student Parent Center   August 2010 - June 2011
Oakland Asian Students Educational Services - OASES  August 2009 - May 2011
SAFECO Electric Supply   July 2010 - August 2010
Diablo Valley College  January 2008 - August 2008
DVC Psychology Club   August 2007 - November 2007
Diablo Valley College  October 2006 - September 2007

Skills
Teaching, Psychology, Community Outreach, Research, Microsoft Excel, Customer Service, Training, Event Planning, Public Speaking, PowerPoint, Data Analysis, Non-profits, Microsoft Office, Budgets, Team Building, Higher Education, Fundraising, Program Management, Human Resources, Leadership Development, Management, Nonprofits, Organizational...

Education
University of California, Berkeley   2008 — 2010
Bachelor of Art, Psychology

Diablo Valley College (DVC)   2006 — 2008

Experience
NFT   November 2014 - Present
Colorado HR Services & Consulting   February 2014 - Present
State of Colorado  April 2012 - March 2014
Kiewit/The Industrial Company   2010 - 2012
The Home Depot  2007 - 2010
The Home Depot  2003 - 2007
The Golden 1 Credit Union   January 2001 - January 2003
Feather River Wood & Glass Inc.   January 1998 - January 2001
California State University, Chico  2000 - 2001
Boys & Girls Club of America  June 1995 - September 1998

Skills
Compensation, Strategic Planning, Employee Relations, Public Relations, Benefits Administration, Benefits, Succession Planning, HRIS, Talent Management, Performance Management, Onboarding, Employee Engagement, Organizational..., Employment Law, Leadership Development, Talent Acquisition, Coaching, Workforce Planning, Policy, Compliance, HR Strategy, Hiring, Conflict Resolution, Change Management, Executive Coaching, HR Policies, Personnel Management, Recruiting, Management, Human Resources, Training, Deferred Compensation, Employee Benefits, Temporary Placement, Labor Relations, FMLA, Strategy, New Hire Orientations, Organizational..., Leadership, Team Building, Program Management, Employee Training, Mentoring, Interviews, Budgets, Process Improvement, Applicant Tracking..., Staff Development, Customer Service

Education
California State University-Chico   1987 — 1991
Bachelor of Arts, Psychology

California State University-Chico
Organizational Psychology/Business, Organzational Psychology/Business

Experience
Animal Health International, Inc.   July 2014 - Present
Animal Health International, Inc.   September 2012 - July 2014
Zacky Farms  March 2012 - September 2012
Zacky Farms  March 2011 - March 2012
Citibank  December 2008 - September 2009
The Golden 1 Credit Union   April 2002 - July 2007
PR Farms Inc   January 1999 - March 2002

Skills
Process Improvement, Inventory Management, Leadership, Customer Satisfaction, Team Building, Operations Management, SAP BW, Quality Assurance, HACCP, Training, Management, Customer Service, Microsoft Excel, Microsoft Office, Coaching, Outlook, Auditing, Access, Microsoft Word, Purchasing, Distribution Center..., Food Safety, Logistics, Hazmat Operations, SSOP, Food Security, Food Processing, Sales Management, Logistics Management, Master Scheduling

Education
Kansas State University   2009 — 2010
Bachelor of Science, Animal Science, Food Science

Fresno City College
Associate's Degree

Experience
Leidos  July 2012 - Present
Leidos  June 2012 - Present
The Golden 1 Credit Union   November 2011 - April 2012
Harris Computer Systems  January 2011 - October 2011
Paradigm Applications, LLC   June 2010 - December 2010
MealOrders LLC   August 2007 - May 2010
Spectrum Group  January 2004 - August 2007
Universal Software Systems, LLC   January 2000 - January 2004
Innovative Technology Works   January 1998 - January 2000

Skills
Visual Studio, TFS, C#, .NET, ASP.NET, VB.NET, Classic ASP, CFM, Dreamweaver, Adobe Fireworks, Flash, ActionScript, Microsoft SQL Server, Telerik Web Controls, LINQ, T-SQL, T-SQL Stored Procedures, JavaScript, ASP.NET AJAX, jQuery, Object Oriented Design, Macro, VBA, HTML, CSS, XML, SSRS, Crystal Reports, PHP, MySQL, Oracle SQL, PCI DSS, HIPAA, Functional..., Technical Writing, Software Design, Web Applications, Software Development, Databases, AJAX, WCF, OOP, Oracle, SDLC, Web Development, Testing

Education
Sierra College
Computer Science

Butte College
Computer Science

Experience
Providence Health & Services  April 2013 - Present
Providence Health & Services  August 2012 - April 2013
Sutter Central Valley Hospital   October 2008 - July 2012
The Golden 1 Credit Union   June 2004 - October 2008
Union Bank of California  May 2003 - June 2004

Skills
Finance, Accounting, Financial Analysis, Cash Management, Financial Reporting, Account Reconciliation, Banking, Budgets, GAAP

Education
California State University Stanislaus
Bachelor of Science degree in Business Administration, Finance

Experience
Union Bank N.A.   June 2007 - Present
U.S. Bank   August 2004 - June 2007
Washington Mutual  2003 - 2004
The Golden 1 Credit Union   1998 - 2002

Skills
Small Business Lending, Retail Banking, Credit, Loans, Consumer Lending, Lines Of Credit, Branch Banking, Mortgage Lending, Loan Origination, Credit Analysis, Banking, Mortgage Banking, Commercial Banking, Commercial Lending, Branch Management, Relationship Management, Management

Education
Ashford University

Experience
RE/MAX Gold  September 2014 - Present
Lyon Real Estate  January 2007 - August 2013
Lyon Real Estate  2007 - August 2013
Realtor working with Crown Development, Investment Firm   October 2011 - December 2012
The Golden 1 Credit Union   June 2009 - December 2012
Re/Max Gold Real Estate   2005 - 2007
Coldwell Banker & Associates   2001 - 2005
Century 21 Select Real Estate  2000 - 2001
PMG Management   1997 - 1999
Colliers-Huntington   1992 - 1997

Skills
Sellers, Listings, Buyers, Flipping Specialist, Investors, Single Family Homes, Move Up Buyers, Property Flipping, First Time Home Buyers, Luxury, Home Staging, Listing Homes, Investment Properties, Income Properties, Resellers, Referrals, Real Estate, Vacation Homes, Short Sales, Property, REO, Buyer Representation, FHA, SFR, Relocation Buyers, 1031 Exchanges, Condos, ABR, REO SPECIALIST, Foreclosed Properties, Marketing Strategy, Team Building, Negotiation, Residential Homes, Relocation, New Home Sales, Foreclosures

Education
Sierra College   1987 — 1989
Associate of Arts (AA), Business. Computer Science

San Ramon High School, Danville CA

Experience
California Department of Public Health  October 2014 - Present
The Golden 1 Credit Union   July 2004 - October 2014
Mervyns  January 1998 - November 2003

Skills
Loss Prevention, Security, Banking, Customer Service, PowerPoint, Outlook, Team Building, Physical Security, Surveillance, Access Control, CCTV, Bank Secrecy Act, AML, Alarm Systems, Credit Unions, OFAC, Criminal Justice, Retail, Fraud, Corporate Security, Policy, Risk Assessment, Security Management, Conflict Prevention, Conflict Resolution, Management, Managerial Finance, Risk Management, Team Leadership, Investigation, Training, Sales, Emergency Management, Public Speaking, Leadership, Microsoft Office

Education
CSU Sacramento   2006 — 2009
Bachelor of Science Criminal, Criminal Justice

FBI Citizens Academy
Citizen's Academy Certificate, Learned about the FBI

Experience
Bank of America  April 2013 - Present
Bank of America  May 2012 - April 2013
Bank of America  December 2009 - May 2012
The Golden 1 Credit Union   June 2002 - December 2009

Skills
Banking, Consumer Lending, Coaching, Small Business Lending, Cross Selling, Credit Cards, Credit, Lines Of Credit, Team Building, Loans, Retail Banking, Finance, Credit Analysis, Customer Retention, Small Business, Refinance, Customer Service, Commercial Lending, Loan Origination, Mortgage Banking, Treasury Management, Branch Management, Mortgage Lending

Education
CSU Sacramento   2002 — 2007
Bachelor of Arts (BA), Child Development

Experience
Hewlett-Packard (as Kforce Consultant)   February 2015 - Present
Hammond Consulting   April 2001 - Present
Direct Technology  October 2010 - February 2013
The Golden 1 Credit Union   July 2005 - January 2007
NEC BNS   December 1996 - April 2001
International Network Services  December 1996 - December 1997
Los Rios Community College District  May 1995 - December 1996
AT&T Wireless  April 1994 - May 1995

Skills
VMware, Security Management, Security Policy..., Network Security, network security, Risk Assessment, Cisco Technologies, Information Security, Firewalls, Network Engineering, Security, Disaster Recovery, Network Administration, VPN, Data Center, Virtualization, CISSP, Networking, Juniper, Switches, Vulnerability Assessment, Information Technology, Managed Services, Information Security..., Cloud Computing, Routers, VoIP, Governance, Troubleshooting, Computer Security, System Deployment, Unix, LAN-WAN, Technical Support, Operating Systems, Network Architecture, Infrastructure, Checkpoint, IT Management, Software Installation, Network Design, Servers, VMware ESX, TCP/IP, High Availability, SAN, WAN, Business Continuity

Education
California State University-Sacramento
BS

Coleman University
BS

Experience
Novitex Enterprise Solutions  July 2013 - Present
Los Rios Community College District  May 1994 - Present
Tully Web Services   August 1992 - Present
The Golden 1 Credit Union   March 1997 - January 2013
California Dental Association  June 1989 - January 1997
Crystal Cream & Butter Company   August 1985 - June 1989

Skills
Project and Software..., Access, SDLC, Software Project..., Visio, Software Development, Web Design, web, Web Applications, Website Development, Web Project Management, Consumer Lending, Insurance, Project Management, Lending Systems, Disaster Recovery, XML, Social Media, Dreamweaver, CSS, Data Center, Security, SEO, Web Development, Leadership, Management, PHP, MySQL, HTML, Databases, Training, Change Management, SharePoint, Team Building, Information Technology

Education
California State University-Sacramento   1978 — 1981

American River College   1975 — 1978

Experience
The Golden 1 Credit Union   July 2006 - April 2012
Richardson & Company  September 2001 - January 2006
John Waddell & Company   November 1997 - September 2001
Burnett + Company LLP   November 1996 - August 1997

Skills
Internal Audit, Auditing, Internal Controls, Accounting, Risk Assessment, Critical Thinking, Executive-level..., Professional Ethics, IIA Standards, Regulatory Audits, GAAP, Risk Based Audits, COSO Framework, Credit Unions, Banking, Audit Management, Communicative Skills, Analytical Reasoning, Strong Business Acumen, PwC TeamMate, Audit Reports, Cross Functional..., Executive Level..., Report Writing, Quality Assurance Review

Education
California State University-Sacramento   1993 — 1996
Bachelors, Accountancy

Experience
San Francisco Federal Credit Union  July 2014 - Present
Mechanics Bank  November 2013 - July 2014
The Golden 1 Credit Union   October 2011 - November 2013
Bank of America  March 2006 - September 2011

Skills
Banking, Consumer Lending, Retail Banking, Loans, Mortgage Lending, Lines Of Credit, Training, Management, Small Business Lending, Branch Management, Loan Origination, Credit, Process Improvement, Cash Management, Analysis, Customer Service, Team Building, Mortgage Banking, Refinance, Commercial Banking, Credit Cards, Deposits, Credit Risk, Credit Analysis, Consumer Financing, Sales, Operations Management, Sales Operations, Microsoft Office, Financial Risk, Finance, Leadership, Financial Services, Relationship Management, Branch Banking, Cross Selling

Education
California State University, Fresno   1998 — 2004
Bachelor’s Degree, Business, Management, Marketing, and Related Support Services

Experience
State of California  June 2015 - Present
The Golden 1 Credit Union   June 2011 - Present
Franklin Credit Management  2009 - Present
Golden 1 Credit Union  April 2011 - June 2015
Roseville Police Department  January 2004 - March 2007
LAPD  October 1989 - November 1992

Skills
Security, Private Investigations, CCTV, Security Management, Alarm Systems, Fraud, Investigation, Asset Protection, Protection, Police, Personal Protection, Executive Protection, Security Training, Internal Investigations, Background Checks

Education
Folsom Lake College   1995 — 2005
Associate of Arts (A.A.)- Valedictorian, General Studies

ASIS

Canoga Park

Experience
American Council of Engineering Companies of California  March 2013 - Present
The Golden 1 Credit Union   February 2008 - March 2013

Skills
Training, Workshop Facilitation, Leadership, Program Management, Project Management, Management, Staff Development, Sales, Team Leadership, Strategic Planning, Analysis, Team Building, Process Improvement, Recruiting, Marketing, Business Development

Education
California State University-Sacramento   2003 — 2007
BA, Social Science and Interdiciplinary Studies

Florin Highschool

Experience
ViewPoint Bank/LegacyTexas   December 2006 - March 2015
The Golden 1 Credit Union   March 2005 - July 2006
Self  August 2004 - May 2005
Citibank  November 2002 - June 2003
California Federal Bank/Golden State Bancorp (formerly First Nationwide Bank)   February 1994 - November 2002
First Nationwide Bank  June 1990 - February 1994

Skills
Media Relations, Marketing Communications, Marketing, Strategic Planning, Marketing Strategy, Social Media, Public Relations, Banking, Social Media Marketing, Advertising, Digital Marketing, Newsletters, Internal Communications, Copy Editing, News Writing, Copywriting, Press Releases, Corporate Communications

Education
California State University-Sacramento
B.A. with Honors, Journalism & Communication Studies

British American Drama Academy-Oxford
Midsummer In Oxford Program, Classical Theater

Experience
The Institute of Internal Auditors Inc.  2013 - Present
The Golden 1, Credit Union  July 2005 - Present
California State Automobile Association (AAA)   June 2002 - July 2005
Barclays Global Investors  March 2000 - June 2002
Pacific Life  March 1997 - March 2000
Weyerhaeuser Realty Investors  September 1996 - March 1997
Countrywide Home Loans  November 1992 - September 1996

Skills
OFAC, Bank Secrecy Act, Certified Internal..., Investments, Enterprise Risk..., Internal Audit, Risk, SOX, Internal Controls, Risk Assessment, Risk Management, Compliance Audits, IT Audit, Banking, Fraud, Corporate Governance, COSO

Education
California Lutheran University   1992 — 1997
Master of Business Administration (MBA), Business

California Polytechnic State University-San Luis Obispo   1987 — 1992
Bachelor of Business Administration (BBA), Business Administration

Experience
Bank of America  July 2008 - Present
Countrywide Financial Corporation  February 2003 - July 2008
CU Direct Lending   January 2001 - November 2002
The Golden 1 Credit Union   May 1995 - December 2000

Skills
Project Management, Requirements Analysis, Software Project..., Banking, Risk Management, Business Analysis, SDLC, Visio

Education
California State University-Sacramento   1997 — 1999
MBA

California State University-Northridge   1988 — 1994
BS, Business Administration

El Camino Real High School   1984 — 1988

Experience
First Tech Federal Credit Union/Addison Avenue Investment Services   May 1998 - Present
The Golden 1 Credit Union   1989 - 1998

Skills
Investments, Credit Unions, Banking, Sales Management

Education
University of California, Davis   1974 — 1978
Bachelor of Science (B.S.), Business Management

Experience
Commonwealth//McCann   May 2015 - Present
Team Detroit  October 2010 - May 2015
Westmorland Flint   May 2010 - October 2010
The Golden 1 Credit Union   August 2007 - May 2010
Hanon McKendry  April 2006 - August 2007
Freelance  April 2005 - April 2006
Doner Advertising  January 2001 - April 2005

Skills
Beard growing, Jogging Really Slowly, Eating baby carrot..., Waking up before 10am, Proper Hygiene

Education
Virginia Commonwealth University   1998 — 2000
Master of Science (M.S.), Advertising

University of Oregon   1993 — 1997
Bachelor of Arts (B.A.), Advertising

San Marin High School

Experience
AlliedBarton Security Services  September 2015 - Present
News 10/Sacramento & Co   June 2015 - Present
Ocwen Financial Corporation - US  March 2015 - August 2015
Independent  2014 - March 2015
PWC  November 2014 - November 2014
Blue Shield of California  July 2014 - July 2014
The Golden 1 Credit Union   March 2011 - February 2014
Kaiser Permanente  May 2008 - June 2009
Paychex Inc  June 2005 - June 2008

Skills
Training, Performance Management, Management, Human Resources, Recruiting, Interviews, Program Management, HRIS, Employee Relations, Community Outreach, New Hire Orientations, Applicant Tracking..., Onboarding, Deferred Compensation, Talent Acquisition, Talent Management, Resume Writing, Employee Engagement, Strategy, Hiring, Coaching, Payroll, Employee Training, Organizational..., Technical Recruiting, Labor Relations, Employee Benefits, Conflict Resolution, Workforce Planning, Personnel Management, Leadership, Leadership Development, HR Policies, Succession Planning, Career Counseling, Benefits Administration, FMLA, Policy, Time Management, College Recruiting, Organizational..., Taleo, Temporary Placement, Employee Handbooks, Sourcing

Education
California State University Sacramento   1989 — 1991
Bachelor’s Degree, Human Resource Management

California State University-Sacramento   1988 — 1991
Bachelor of Science (BS), Human Resources Management/Personnel Administration, General, 3.4

Experience
Gateway One Lending & Finance  November 2011 - May 2013
The Golden 1 Credit Union   June 2010 - January 2012
CitiFinancial Auto  December 1996 - January 2009
CitiFinancial Auto  January 2005 - August 2005
CitiFinancial Auto  December 2000 - December 2004

Education
San Diego State University-California State University

Experience
Opes Advisors  July 2013 - Present
Rabobank NA  May 2010 - July 2013
The Golden 1 Credit Union   2003 - May 2010
Bancorp Financial Services   2000 - 2002
Indymac Bank  1997 - 2000
Commerce Security Bank  1990 - 1997
KPMG Peat Marwick  1983 - 1990

Skills
Loans, Banking, Credit, Risk Management, Mortgage Lending, Credit Risk, Financial Analysis, Financial Risk, Credit Analysis, Finance, Commercial Banking, Mortgage Banking, Cash Management, Commercial Lending, Portfolio Management

Education
University of California, Berkeley, Haas School of Business   1981 — 1983
BS, Accounting/Finance

Experience
San Francisco Federal Credit Union  August 2008 - Present
Redwood Credit Union  August 2003 - July 2008
The Golden 1 Credit Union   September 1998 - July 2003
River City Bank  August 1997 - September 1998
KPMG US  August 1991 - July 1997

Skills
Credit Unions, Credit, Financial Services, Vendor Management, Mortgage Lending, Business Development, Customer Service, Public Relations, Process Improvement, Financial Institutions, Portfolio Management, Investments, Project Management, Leadership Development, Coaching, Budgets, Debit Cards

Education
CSU Sacramento   1989 — 1991
Bachelor of Business Administration (B.B.A.), Accounting

Experience
The Golden 1 Credit Union   January 2011 - Present
TEKsystems - Contractor at Hewlett Packard   June 2010 - December 2010
CUDL  September 2005 - February 2009
Wachovia Education Finance  April 2001 - September 2005
First Union  October 1997 - March 2001
CSUS College of Continuing Education  September 1990 - October 1997

Skills
Project Management, Product Management, Product Marketing, Cross-functional Team..., Sales, Program Management, Strategic Planning, Vendor Management, Direct Marketing, Competitive Analysis, Marketing, Mortgage Lending, Credit Unions, Marketing Communications, Management, Lead Generation, Product Development, Consumer Lending, Credit, Onboarding

Education
California State University-Sacramento
M.A., International Affairs

California State University-Sacramento   1988 — 1991
B.S., Marketing

Experience
Shasta College  July 2013 - Present
Shasta College  March 2011 - July 2013
The Golden 1 Credit Union   February 2008 - March 2011

Skills
Public Speaking, Strategic Planning, Customer Service, Marketing, Team Building, Management, Leadership, Microsoft Office, Sales, Leadership Development, Social Media, Event Planning, Coaching, Social Networking, Training, Entrepreneurship, Small Business, Nonprofits, Public Relations, Business Planning, Marketing Strategy

Education
CSU Chico   2009 — 2011
Master of Business Administration (M.B.A.), Business Administration and Management, General

CSU Chico   2005 — 2009
Bachelor's degree, Entrepreneurship/Entrepreneurial Studies

Experience
The Golden 1 Credit Union   Manager - Learning ServicesGolden 1 Credit UnionJuly 2015 - Present
Golden 1 Credit Union  2011 - Present

Skills
Learning Management..., Distant Learning..., Content Development, Banking, Team Building, Microsoft Office, Credit Unions, Mortgage Lending, Human Resources, Real Estate, Analysis, E-Learning

Education
CSU Sacramento
Master of Business Administration (M.B.A.), Business Administration and Management, General

California State University-Sacramento   2000 — 2004
Bachelor's, Finance, Risk Management & Insurance

Woodland High School   1995 — 1998

Experience
The Golden 1 Credit Union   August 2000 - Present
Fireside Bank  April 1977 - August 2000

Education
Sonoma State University   1971 — 1975
BA, Music

Experience
1st United Services Credit Union  August 2013 - Present
The Golden 1 Credit Union   April 2013 - August 2013
UNCLE Credit Union  October 2007 - April 2013
Dublin Honda   November 2004 - October 2007
UNCLE Credit Union  January 2003 - November 2004

Skills
Consumer Lending, Banking

Education
Cal State Hayward

University of Phoenix
BA Business Management

Experience
Operating Engineers #3 Federal Credit Union  June 2014 - Present
Bank of Agriculture & Commerce/ECC Bank   March 2011 - August 2012
Premier Community Credit Union❖❖   March 2010 - March 2011
The Golden 1 Credit Union   April 2004 - July 2009
Wells Fargo Bank  1999 - 2003

Skills
Banking, Retail Banking, Customer Service, Leadership, Branch Management, Sales, Customer Satisfaction, Consumer Lending, Coaching, Cross Selling, Sales Management, Strategic Planning, Business Development, Training, Management, Selling, Team Building

Education
Sacramento City College   2013 — 2016
Business Management, Business Administration and Management, General, 3.83 GPA

All Hallows Institute

US Marine Corps

Experience
RetireeLand   May 2014 - Present
The Golden 1 Credit Union   April 2012 - May 2014
The Golden 1 Credit Union   April 2008 - March 2012
The Golden 1 Credit Union   January 2004 - April 2008
First Interstate Bank (Wells Fargo)   1979 - 1996

Skills
Banking, Credit, Risk, Risk Management, Strategic Planning, Financial Risk, Loans, Executive Management, Credit Cards, Consumer Lending, Small Business Lending, Commercial Lending, Cash Management, Mortgage Lending, Retail Banking, Lines Of Credit, Loan Origination

Education
Arizona State University - W. P. Carey School of Business   1975 — 1979
BSBA, Management

Experience
State of Califoria- DGS   June 2014 - Present
State of CA- DGS   June 2012 - Present
State of California  November 2008 - June 2012
The Golden 1 Credit Union   October 2005 - April 2007

Skills
Microsoft Office, AutoCAD, Photoshop, Space planning, SketchUp, Project Management, Government, Adobe Creative Suite, Adobe Acrobat, Design Research, Comprehensive Planning, Sustainable Design

Education
California State University-Sacramento   1994 — 2006
Double BA, Interior Design/Art history

Experience
Golden 1 Credit Union  August 2014 - Present
The Golden 1 Credit Union   November 2012 - August 2014
Barclays/HomEq   January 1999 - October 2010
HomEq Servicing  June 1998 - September 1999
HomEq Servicing  February 1998 - June 1998
HomEq Servicing  June 1995 - February 1998
Franklin Templeton Group of Funds   January 1993 - January 1995
Franklin Templeton Group of Funds   January 1991 - January 1995

Skills
Mortgage Servicing, Management, Mortgage Lending, Regulatory Compliance, Lending Compliance, Risk Management, Loans, Loan Origination, Loan Servicing, Default, Loss Mitigation, Credit Unions, Banking, Mortgage Banking, Financial Risk, Policy, Finance, Financial Services, Process Improvement, Credit, Credit Risk, Time Management, Accounting, Budgets, Call Centers, Operational Risk

Education
Heald College-Roseville   2011 — 2012
Diploma, Accounting and Business/Management

Doane College   1987 — 1991
Bachelor, Business Administration

Experience
The Golden 1 Credit Union   April 2007 - Present

Education
Fresno Pacific University
Psychology

Experience
AVNX Property Management   July 2007 - Present
Overley Protection Services   2014 - Present
Elevations Credit Union  August 2003 - July 2007
The Golden 1 Credit Union   May 1997 - August 2003
Circuit City  May 1994 - May 1997

Skills
Portfolio Management, Loans, Team Leadership, Team Building, Mortgage Lending, Credit, Banking, Strategic Planning, Consumer Lending, Customer Service, Leadership Development, Direct Marketing, Microsoft Excel, Real Estate, Contract Negotiation, Marketing Strategy, Sales, Financial Analysis, Business Analysis, Project Management, Budgets, Finance, Investments, Leadership, Management, Process Improvement, Risk Management, Business Development, Training, Executive Management, Insurance, Analysis, Business Strategy, Coaching, Credit Analysis, Forecasting, Marketing, Negotiation, Operations Management, Vendor Management

Education
Colorado State University   2011 — 2013
Master of Business Administration (MBA), Business Administration

Colorado Christian University   2008 — 2011
Bachelor of Science, Organizational Management and Leadership

Pomona College   2004 — 2006
Western CUNA Management School, Management and Finance

Experience
Centerplate  May 2014 - Present
Il Fornaio  October 2013 - May 2014
Supper Club (Sacramento)   August 2012 - September 2013
BJ's Restaurants, Inc.   March 2011 - April 2012
The Golden 1 Credit Union   October 2009 - March 2011

Skills
Microsoft Excel, Phone Etiquette, Baking, Time Management, Telephone Skills

Education
American River College   2010 — 2012

Washington High School   1999 — 2002
9-12

Experience
Patelco Credit Union  June 2014 - Present
U.S. Bank   September 2011 - May 2014
The Golden 1 Credit Union   January 2009 - May 2011
Sacramento Credit Union  February 2006 - March 2007
World Savings  May 2003 - February 2006
Charles Schwab  1995 - 2001

Skills
Banking, Coaching, Sales, Cross Selling, Retail Banking, Customer Service, Consumer Lending, Branch Banking, Credit, Mortgage Lending, Loans, Management, Leadership, Loan Origination, Credit Analysis, Relationship Management, Mortgage Banking

Education
Heald College
associates, Computer Technology/Computer Systems Technology

Experience
The Golden 1 Credit Union   April 2009 - Present
PMI Group  July 1999 - April 2009

Education
San Francisco State University, College of Business   1983 — 1985
Bachelors of Science, Marketing & Business

College of San Mateo   1980 — 1983
AA, Business

Experience
The Hartford  March 2004 - Present
Kaiser Permanente  July 2000 - March 2004
The Golden 1 Credit Union   January 1994 - July 2000

Education
CSU Sacramento
Bachelor of Science, Business / Psychology

Experience
Timmins & Sorensen   March 2007 - Present
Central Coast Community Program   March 2011 - February 2012
State Compensation Insurance Fund  September 2006 - March 2007
The Golden 1 Credit Union   February 2006 - June 2006

Education
California State University-Monterey Bay   2007 — 2011
Bachelor of Science, Business Administration

Experience
United Cooperate Furnishings   February 2013 - Present
Mr. Appliance Franchise   October 2006 - February 2013
Brooke Franchise Corporation  January 2006 - February 2006
The Golden 1 Credit Union   November 2001 - December 2005
InnoVentry RPM   January 2001 - October 2001
Wells Fargo Bank  January 1996 - July 1999

Skills
Customer Service, Administration, Banking, Compliance, Problem Solving, Excel, Microsoft Office, Word, PowerPoint, Budgeting, Troubleshooting, Credit, Call Center, Windows, Outlook, Customer Satisfaction, Team Building, Operations Management, Policy, Team Leadership, Coaching, Supervisory Skills, Teamwork, Customer Experience, Financial Planning, Call Centers, Budgets, Management, Accounting, Accounts Receivable

Education
California State University of Sacramento   2003 — 2005
B.S, Business Administration; Finance and Risk Management Insurance

Sacramento City College   1999 — 2003
Associates of Arts, Business General

Sacramento City College   1999 — 2001
Associates of Arts, Social Sciences

Experience
The Golden 1 Credit Union   April 2006 - Present

Education
Cosumnes River College   2003 — 2005

Experience
Mathiot Group Homes   June 2012 - Present
Tabula Rasa Treatment Homes   December 2011 - November 2013
The Golden 1 Credit Union   June 2000 - December 2010

Skills
Management, Case Management, Crisis Intervention, Customer Service, Sales, Mental Health, Social Services, Supervisory Skills, Treatment, Community Outreach

Education
University of Southern California   2013 — 2016
Pursuing a Masters in Social Work, Social Work

New York Institute of Technology   2007 — 2009
Sociology