Tufts Health Plan
Industry: Company
DescriptionTufts Health Plan is a Massachusetts-based health insurance company under Tufts Associated Health Plans, Inc. with headquarters in Watertown. As of March 31, 2016, the nonprofit health insurer had 1,072,000 members. The Tufts Health Plan network includes 91 hospitals and 29,000 health care providers. CEO: Thomas Croswell (Jan 2016–) Headquarters: Watertown, Massachusetts, United States Number of employees: 2,400 Founded: 1979 Subsidiaries: Tufts Health Public Plans, Inc., Integra Partners Holdings, LLC
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Tufts Health Plan Employees
Dana Court After School Program September 2014 - Present
Tufts Health Plan June 2014 - August 2014
2beffective June 2012 - August 2014
Resident Hall Council September 2012 - May 2014
Meehan Financial Services January 2011 - August 2013
Island Outfitters May 2012 - July 2012
Step Forward Learning Center October 2010 - May 2011
Skills
Marketing, Management, Work Hardening, Global Marketing, Marketing Communications, Microsoft Office, Microsoft Excel, PowerPoint, Global Perspective, Organizational..., Teaching, Public Relations, Marketing Management, Teamwork, Leadership, Microsoft Word, Social Media, Public Speaking
Education
Bentley University 2009 — 2015
Bachelor of Applied Science (BASc), Marketing, Management, Global Perspectives, Senior
Semester at Sea 2013 — 2013
Tufts Health Plan May 2015 - Present
JobTarget June 2014 - August 2014
Ubisoft August 2013 - January 2014
Boston University January 2013 - August 2013
Boston University September 2012 - December 2012
Boston University October 2010 - May 2012
Connecticut State Science Fair March 2006 - March 2006
Skills
T-SQL, Python, Java, C++, C, JavaScript, HTML, CSS, jQuery, Information Technology, PHP, AJAX, REST, Technical Support, Networking, Social Media, Computer Hardware, Microsoft Office, Unix, Windows, Image Editing, Audio Editing
Education
Boston University 2010 — 2015
Bachelor's Degree, Computer Science
Wilbur L. Cross High School 2006 — 2010
High School Diploma
Catamaran May 2015 - Present
Catamaran December 2013 - April 2015
Tufts Health Plan January 2012 - November 2013
Integrated Pharmacy Solutions August 2009 - December 2011
Skills
Managed Care, Claim, Insurance, Medicare, Pharmacy, Medicaid
Education
Northeastern University 2004 — 2009
Bachelor of Science (B.S.), Criminal Justice
Bond University
Tufts Health Plan October 2011 - Present
Network Health February 2010 - January 2011
Network Health October 2008 - February 2010
Network Health May 2005 - October 2008
Network Health October 2002 - May 2005
Skills
HIPAA, Healthcare, Managed Care, Access, Health Insurance, Medicaid, Database Administration, Project Management, Process Improvement, Hospitals, Marketing, Healthcare Information..., Program Management, Data Analysis, Strategic Planning, Healthcare Management
Education
Boston College 2000 — 2002
MEd, Moderate Special Needs
Boston College 1997 — 2001
BA, Elementary Education/Child in Society
WCS
Cushman & Wakefield September 2015 - Present
Boston University 1985 - Present
DTZ January 2015 - September 2015
Cassidy Turley October 2011 - January 2015
Real Value Creation January 2009 - September 2011
Ernst & Young 2002 - 2008
Storage Networks April 2000 - June 2002
Tufts Health Plan 1998 - 2000
Diamond Heritage Properties 1993 - 1995
Verizon 1979 - 1993
Skills
Leases, Real Estate, Strategic Consulting, Financial Analysis, Construction Management, Facilities Management, Education, Valuation, Mergers & Acquisitions, Sustainability, Corporate Real Estate, Commercial Real Estate, Real Estate Development, Disposition, Location Intelligence, Negotiation, Budgets, Leadership, Finance, Portfolio Management, Due Diligence, Management, Dispositions
Education
Boston University 1995 — 1996
MBA
Massachusetts Institute of Technology 1975 — 1979
SB, Civil Engineering
Tufts Health Plan January 2013 - Present
Coventry Health Care July 2004 - January 2013
Skills
Customer Service, Strategic Planning, Crystal Reports, Financial Analysis, Insurance, Microsoft Excel, Claim, Social Media, Process Improvement, PowerPoint, Change Management, Health Insurance, Project Management, Invoicing, Analysis, Financial Reporting, SQL, Forecasting, Business Analysis, Data Analysis, Outlook
Education
Bentley University 2000 — 2004
Finance, General Business, Finance
Everett High School 1996 — 2000
Mercer January 2013 - Present
Home & Hospice Care of Rhode Island August 2012 - July 2013
Blue Cross Blue Shield of Rhode Island August 2011 - June 2012
Cornerstone Group March 2005 - September 2011
Tufts Health Plan October 2003 - December 2004
Tufts Health Plan October 2001 - September 2003
Aetna Inc November 2000 - August 2001
Aetna 1998 - 2000
Skills
Benefits Administration, Health Insurance, Employee Benefits, User Acceptance Testing, SQL, HRIS, Health Care Reform, Customer Service, Payroll Administration, Healthcare, Disability Insurance, Account Management, Medicare, COBRA, Microsoft Excel, Microsoft Word, Microsoft Office, Microsoft Project, Health Savings Accounts, Long-term Care, Coaching, ERISA, Insurance, Life Insurance, Leadership
Education
Boston College 1996 — 2000
BA, English
King's College, London, UK 1998 — 1999
Junior Year Abroad
BMC HealthNet Plan April 2011 - Present
Marino Center for Integrative Health April 2010 - April 2011
Neighborhood Health Plan March 2008 - July 2009
Massachusetts General Hospital 2006 - 2008
Tufts Health Plan 2000 - 2006
Tufts Health Plan 1998 - 2000
Skills
Healthcare, Project Management, Strategic Planning, Management, Managed Care, Health Insurance, Project Planning, Leadership
Education
Bentley University 2013 — 2013
Taking Charge Womem's Executive Leadership Program
Cortiva Institute-Boston 2010 — 2011
Licensed Massage Therapist
Suffolk University - Sawyer Business School 1995 — 1999
MBA, Business/ Health Administration
Stonehill College 1990 — 1994
BA, Healthcare Administration
Tufts Health Plan November 1998 - Present
Charles River Broadcasting/WCRB-FM/WFCC-FM October 1996 - November 1998
Tufts Health Plan April 1997 - March 1998
WSKG Public Broadcasting May 1988 - October 1996
Skills
Health Insurance, Managed Care, Medicare, Insurance, Underwriting, Marketing, Customer Service, New Business Development, Health Savings Accounts, Claim, HMO, Healthcare, Disability Insurance, Life Insurance, Employee Benefits, Health Care Reform, Account Management
Education
Binghamton University 1984 — 1988
Bachelor of Arts, English, Music
Pelham Memorial High School 1981 — 1984
Alkermes July 2012 - Present
BJ's Wholesale Club October 2009 - July 2012
Tufts Health Plan June 2008 - April 2009
Fidelity Investments/Veritude March 2007 - June 2008
Skills
Human Resources, Finance, Sales, Leadership, Staff Development, Talent Acquisition, Internet Recruiting, Applicant Tracking..., Corporate Recruiting, College Recruiting, Executive Search, Sourcing, Recruiting, Technical Recruiting, Benefits Negotiation, Hiring, Interviews, Screening Resumes, Employee Training, Onboarding, Training, Vendor Management, Management, Performance Management, Contract Recruitment, Temporary Placement, Strategy, Operations Management, Talent Management, CRM, Screening, HRIS
Education
Boston College 2006 — 2007
Master's of Science, Administration
Saint Michael's College 2001 — 2005
Bachelor's of Arts in Economics and Bachelor's of Arts in Spanish, Economics
Blue Cross Blue Shield of Massachusetts 2011 - 2014
Blue Cross Blue Shield of Massachusetts 2010 - 2011
Tufts Health Plan 2008 - 2010
Tufts Health Plan 2003 - 2008
Life Resources, Inc. 2002 - 2003
BAMSI 2001 - 2002
Concord Family and Youth Services 1998 - 2001
Judge Baker Children's Center 1996 - 1998
Family Service Association of Greater Boston 1996 - 1998
Skills
Leadership, Managed Care, Program Development, Case Managment, Project Management, Clinical Supervision, Supervisory Skills, Utilization Management, Mental Health, Behavioral Health, Healthcare, Mental Health Counseling, Health Insurance, Training, Motivational..., Adolescents, Social Services, Nonprofits, Program Management, Crisis Intervention, Case Management
Education
Boston University
MSW, Social Work
Northeastern University
BS, Psychology
Retired April 2015 - Present
Mentora, a Forsythe Company September 2012 - Present
Mentora Group August 2001 - September 2012
Tufts Health Plan 2003 - 2006
APPGenesys May 2000 - June 2001
Mentora, Inc. November 1994 - May 2000
Private Healthcare Systems 1997 - 2000
PHCS 1997 - 1999
Kendall Square Research October 1993 - September 1994
Ingres 1988 - 1993
Skills
Testing, Performance Testing, Test Automation, Cloud Computing, Software Project..., System Testing, Test Management, Performance Tuning, SQL, User Acceptance Testing, Software Quality..., Quality Center, Software Development, High Availability, Shell Scripting, Enterprise Software, Product Management, Integration, Humor, Fire Breathing, QTP, Strategy, Management, Microsoft SQL Server, SDLC, E-commerce, Oracle, Load Testing, Databases, Agile Methodologies, Scrum, Drinking Water, Unix, General Awesomeness, Regression Testing, Community Organizing, Linux, Intuitive Eating, Beer, Perl
Education
Boston University
Rensselaer Polytechnic Institute
BSEE
Cranbrook School
Somerville-Cambridge Elder Services August 2014 - Present
Exploring New Opportunities in Health Care Organizations and Government-Sponsored Health Plans June 2014 - Present
Tufts Health Plan May 2012 - May 2014
Blue Cross and Blue Shield of Massachusetts July 2005 - May 2012
Tufts Health Plan November 1994 - June 2005
Bentley University 1991 - 1994
Skills
Marketing, Marketing Communications, Marketing Strategy, Medicare, Leadership, Managed Care, Strategy, Project Management, Brand Management, Marketing Management, Advertising, Direct Marketing, Cross-functional Team..., Healthcare, Integrated Marketing, Management
Education
Bentley University
Bachelor of Science, Marketing
Executive Leadership Council
Strengthening the Pipeline Program
Middlesex Community College
Certificate, Social Media Marketing
TUFTS HEALTH PLAN August 2013 - Present
CENTURY 21® April 1987 - Present
TYSON GOURMET FOOD GROUP / AIDELL'S SAUSAGE COMPANY, GOLDEN ISLAND JERKY May 2014 - September 2015
LIFE SOLUTIONS GROUP January 2014 - May 2014
MTM Technologies April 2007 - January 2011
MTM Technologies December 2005 - April 2007
NEXL Inc. April 2001 - December 2005
Concorde Group, LTD March 1997 - April 2001
Skills
Account Management, Managed Services, Sales Operations, Professional Services, Cross-functional Team..., Management, Contract Negotiation, New Business Development, Direct Sales, Data Center, Sales, Customer Service, Cold Calling, Team Building, Executive Management, Key Account Management, Managed Hosting, Leadership, Business Strategy, Business Planning, Enterprise Software, Channel Partners, Leadership Development, Real Estate, Product Marketing, P&L Management, Forecasting, CRM, Technology Integration, Hiring, SaaS, Sales Process, Consulting, Customer Satisfaction, Strategic Planning, Customer Retention, Marketing, Customer Relations, Enterprise Sales..., National Account..., Business Management, Life Insurance, Long Term Care Insurance, Disability Insurance, Accident Insurance, Strategic Partnerships, Business Development, Strategy
Education
Bentley College 1983 — 1985
BS, Business Administration and Management, General
Boston University 1981 — 1983
Certificate Of General Studies, Liberal Arts and Sciences, General Studies and Humanities
Belmont High 1976 — 1979
Diploma, General Studies
New England Institute
Mortuary Science and Embalming/Embalmer
Tufts Health Plan February 2008 - Present
Harvard Vanguard Medical Associates 2005 - February 2008
Brandeis University 1992 - 2005
Skills
Photography, Time Management, Lotus Notes, Administrative..., Outlook, Office Management, Calendaring, Data Entry, Health Insurance, Team Building, Healthcare, Spreadsheets
Education
Brandeis University 1994 — 2000
Master's degree, Management of Human Services
Boston College 1976 — 1991
Bachelor's degree (BS), Business Administration and Management, General
Aquinas Jr. College, Newton, MA 1969 — 1971
Associate of Science (AS), Legal Secretarial Science
Waban Health Center February 2015 - Present
Influential Publishers April 2014 - Present
BrainPrints March 1998 - Present
Belmont Manor January 2012 - September 2013
Ansaphone December 2010 - December 2012
US Census Bureau April 2010 - July 2010
2010 Census December 2009 - March 2010
Tufts Health Plan October 2008 - October 2009
Tufts Health Plan February 2008 - October 2009
Mediate Management June 1990 - July 2009
Skills
Medical Records, Healthcare, Microsoft Word, PowerPoint, Microsoft Excel, Microsoft Office, Data Entry, Customer Service, Outlook, Access, Public Speaking, Administrative..., Social Media, Event Planning
Education
Boston University 2009 — 2009
Certificate, Emergency Medical Technician, B
Teleosis School of Homeopathy 2006 — 2007
Professional Certificate, Homeopathic medicine
Kutztown University of Pennsylvania 1985 — 1987
Bachelor's Degree, Liberal Arts
California University of Pennsylvania 1982 — 1985
N/A, Creatrive Writing/German
Tufts Health Plan
Skills
Account Management, Insurance, Health Insurance, Medicare, Managed Care
Education
Boston College 1982 — 1986
BA, Political Science, Romance Languages
Massachusetts Behavioral Health Partnership/a beacon health options company December 2013 - Present
Boston Dog and Puppy Training May 2011 - Present
Picture Perfect Pet Training and Photography 2009 - Present
Massachusetts Behavioral Health Partnership October 2012 - December 2013
Massachusetts Behavioral Health Partnership January 2005 - October 2012
Network Health 2003 - 2005
Harvard Pilgrim Health Care / ValueOptions 2000 - 2002
Tufts Health Plan 1995 - 1999
AtlantiCare Medical Center 1989 - 1995
Skills
Health, Clinical, Healthcare, Access, Supervisory Skills, Customer Service, Microsoft Office, PowerPoint, Word, Excel, Public Speaking, Outlook, Problem Solving, Hospitals, Teaching, Team Building, Documentation, Visio, Windows, Quality Management, Writing, Troubleshooting, Team Leadership, Process Improvement, Project Management, NCQA, Clinical Research, Program Management, Treatment, HIPAA, Microsoft Excel, Microsoft Word, Leadership, Program Development, Psychotherapy, Case Managment, Training, Mental Health, Family Therapy
Education
Animal Behavior College 2009 — 2010
ABCDT, Dog Training
Muscular Therapy Institute / Cortiva 2002 — 2004
Muscular Therapy, Massage Therapy
Boston College 1987 — 1989
MSW, Social Work
Regis College 1980 — 1984
BA, Social Work
Tufts Health Plan February 2014 - Present
SmartBear Software May 2013 - February 2014
Compuware June 2011 - May 2013
TechTarget June 2010 - June 2011
TechTarget April 2008 - June 2010
Bank of America August 2007 - April 2008
Bank of America January 2006 - August 2007
Skills
Digital Marketing, Online Marketing, Email Marketing, Lead Generation, Social Media Marketing, Marketing, Product Marketing, Content Strategy, Content Marketing, Content Development, Content Production, Marketing Strategy, Blogging, SEM, Copywriting, Graphic Design, Illustrator, Photoshop, InDesign, WordPress, Web Design, Dreamweaver, Strategic Partnerships, Analytics, Social Media, Marketing Communications, Google Analytics, Facebook, Flash, Public Relations, Audience Development, Audience Segmentation, Membership Marketing, Event Marketing, Adobe Fireworks, HTML, CSS, CSS3, jQuery, Adobe Creative Suite, Web Marketing, Corporate Blogging, SEO
Education
Boston College
Bachelor of Arts (B.A.), Communications
Boston University Center for Digital Imaging Arts 2010 — 2012
Graphic and Web Design
Blue Cross Blue Shield of Massachusetts 2013 - Present
Blue Cross Blue Shield of MA January 2004 - 2013
BlueCross BlueShield of MA 2004 - November 2009
Gateway February 2001 - October 2002
NAVIPATH, INC. (A CMGI subsidiary), Andover, MA October 1999 - February 2001
Global Crossing February 1999 - October 1999
BCGI December 1997 - February 1999
Tufts Health Plan 1993 - December 1997
Skills
Change Management, Health Insurance, PMO, Managed Care, Healthcare, Account Management, Strategy, Strategic Planning, Requirements Gathering, Healthcare Industry, Business Requirements, Customer Service, Marketing Communications, Project Management, Program Management, Vendor Management, Business Process..., Resource Management
Education
Bentley University 1989 — 1993
BS, Marketing
Partners HealthCare March 2012 - Present
Tufts Health Plan March 2011 - February 2012
Southern Living at HOME November 2006 - December 2009
PHCS June 2000 - April 2004
United Healthcare of North Carolina December 1997 - April 2000
Eye Physicians Management Corp May 1996 - September 1997
Tufts Health Plan June 1990 - March 1996
Education
Providence College 1986 — 1990
Bachelor of Science (B.Sc.), Health/Health Care Administration/Management
Boston Latin School 1982 — 1986
Tufts Health Plan May 1999 - Present
MBHP 1997 - 1999
Skills
Health Insurance, Medicare, Case Managment, Utilization Management, Clinical Research, Mental Health, Medicaid, Managed Care, HIPAA, Disease Management, Case Management
Education
Boston College
Master in Social Work, Social Work
Pegasystems November 2013 - Present
Tufts Health Plan September 2008 - November 2013
NameMedia December 2006 - September 2008
NameMedia May 2005 - December 2006
EMC August 2003 - April 2005
Boston College August 2001 - May 2003
Lycos, Inc. April 1997 - August 2001
Skills
Product Management, Product Strategy, Web Analytics, web operations, Usability Testing, Marketing Strategy, Market Research, Health Insurance, Health Plans, Healthcare IT, eHealth, Consumerism, Mobile, Social Media, E-commerce, Cross-functional Team..., User Experience, Marketing, Digital Strategy, Analytics, Healthcare Information..., Health Policy, Mobile Devices, Web Development, SaaS, Online Marketing, Leadership, SEM, Direct Marketing, Management, Program Management, Sales Operations, Strategic Partnerships, Competitive Analysis, Process Improvement, Analysis, Product Marketing, Sales Process, Segmentation, Agile Methodologies, Forecasting, Sales, Start-ups, CRM, Product Development, Lead Generation, Product Launch
Education
Boston College - Wallace E. Carroll Graduate School of Management 2001 — 2003
MBA
University of Vermont 1991 — 1995
B.S., Business - Marketing
Tufts Health Plan April 2010 - Present
GE Sensing & Inspection March 2008 - November 2009
GE Money May 2005 - March 2008
GE Supply September 2003 - May 2005
GE Supply March 2002 - September 2003
GE Supply January 2000 - March 2002
GE Supply November 1996 - December 1999
Skills
SDLC, Six Sigma, Business Intelligence, Data Warehousing, Agile Methodologies, Process Improvement, ETL, Data Modeling, Project Management, Management, Leadership, Architecture, Business Analysis, Vendor Management, IT Strategy, Business Process..., Data Management, Requirements Analysis, Information Management, Software Project..., IT Management, PL/SQL, SQL, Enterprise Architecture, Requirements Gathering
Education
Fairfield University 2003 — 2005
MBA, Information Systems, 3.94 GPA
Binghamton University 1991 — 1995
BA, Math, English
help New England April 1998 - Present
Westwood Family Chiropractic January 2014 - Present
Rhode Island Holistic Healing Association September 2013 - Present
First Congregational Church Norwood May 2013 - Present
Worcester State College August 2006 - December 2006
Tufts Health Plan August 2002 - December 2005
MetroWest YMCA January 1999 - May 2003
St. Francis Medical Center-West August 1997 - July 1998
Parents and Children Together September 1996 - May 1997
Pacific Wellness Institute August 1995 - May 1996
Skills
Holistic Health, Alternative Medicine, Holistic Medicine, Chronic Illness, Chronic Pain, Chronic Fatigue, Digestive Disorders, Food Allergies, Weight Loss, Diabetes Care, Cholesterol, Blood Pressure, Restless Leg Syndrome, Prevention, Nutrition, Health Education, Fitness, Employee Wellness, Wellness Coaching, Stress Management, Coaching, Healthcare, Public Speaking, Healing, Motivation, Lifestyle, Weight, Public Health, Cpr Certified, Employee Wellness..., Lifestyle Coaching, First Aid, Nutrition Education, Relaxation, Behavior Change, Health Policy, Corporate Health, Weight Management, Affordable Care Act, Smoking Cessation, Mind-body, Skin Diseases, Influenza, Wellness
Education
Boston University 2001 — 2004
EdM, Health Education
California State University-Chico 1990 — 1995
B.S., Recreation Administration
Tufts Health Plan February 1998 - Present
UNICEF 1994 - 1997
Skills
Medicare, Policy, Strategy, Medicare Part D
Education
Curry College 2009 — 2011
MBA
Bentley College - Elkin B. McCallum Graduate School of Business 1999 — 2001
Project Management Certificate
University of Natural Sciences
Bachelor, Physiscs
Alexion Pharmaceuticals, Inc. January 2015 - Present
Alexion Pharmaceuticals. November 2012 - Present
Genzyme 2010 - November 2012
Genzyme 2008 - 2010
Genzyme 2006 - 2008
i3 Drug Safety 2002 - 2006
i3 Drug Safety 2000 - 2002
i3 Drug Safety 1998 - 2000
Tufts Health Plan 1997 - 1998
Tufts Health Plan 1996 - 1997
Skills
Epidemiology, Pharmacoepidemiology, Outcomes Research, Health Services Research, Biostatistics, Public Health, Observational Studies, Registries, Medical Writing, Infectious Diseases, Clinical Research, Project Management, Team Leadership, Statistics, Clinical Trials, Healthcare, Drug Safety, Data Management, Medicine, Clinical Study Design, SAS, Data Analysis, Statistical Programming, Health Economics
Education
Boston University 2000 — 2006
Doctor of Science, Epidemiology
Boston University 1995 — 1998
Master of Public Health, Epidemiology and Biostatistics
University of New Hampshire 1990 — 1994
Bachelor of Science, Health Management and Policy
Northeastern University 2010 - Present
Northeastern University August 2010 - November 2013
athenahealth August 2008 - August 2010
athenahealth January 2006 - August 2008
Tufts Health Plan 2003 - 2006
YellowBook USA 2001 - 2003
Skills
Data Analysis, Microbiology, R, Research, PCR, Molecular Biology, Training, SQL, Fluorescence Microscopy, Python, Molecular Cloning, Teaching, HTML, Protein Purification, Biochemistry, PowerPoint, Databases, Analysis, Software Documentation, Perl, Microsoft Office, Windows, Healthcare, Visio, Lifesciences, Time Management, Flow Cytometry, Cell, Western Blotting, SDS-PAGE, Genetics, Word, Excel, Writing, Customer Relations, Problem Solving, Customer Service, Mentoring, Documentation, Outlook, Matlab, Microsoft Excel
Education
Northeastern University 2010 — 2015
PhD, Biology
Boston University 2006 — 2010
BS, Biology
Bunker Hill Community College 2004 — 2006
A.A., Biology
United Healthcare, Community and State Programs December 2014 - August 2015
Kindred Healthcare January 2014 - December 2014
LJL Consulting 2011 - 2013
MassHealth 2010 - 2011
Blue Cross Blue Shield 2002 - 2009
Tufts Health Plan 1994 - 2002
Skills
Program Management, Contract Negotiation, Home Care, Incentive Programs, Pharmacy, Healthcare, Managed Care, Medicare, Health Insurance, Employee Benefits, Medicaid, Recruiting, Healthcare Management, Human Resource..., Project Planning, Insurance, Hospitals, Leadership, Physicians, Policy, Clinical Research, Utilization Management, Disease Management, Provider Relations
Education
Boston University
Master of Social Work, LICSW
University of Connecticut
B.S., Rehabilitation Counseling
Bentley University
Human Resource Management Certificate
Tufts University School of Medicine April 2012 - Present
Tufts University School of Medicine November 2011 - May 2012
Tufts University School of Medicine February 2010 - November 2011
Tufts Health Plan November 2009 - February 2010
Supreme Entertainment Artists December 2008 - February 2010
Lifetime Networks June 2008 - August 2008
Chateau International, Inc. June 2008 - August 2008
Skills
Writing, Marketing, Advertising, Customer Service, Social Media, Event Planning, Sales, PowerPoint, Microsoft Excel, Microsoft Office, Data Analysis, Research, Facebook, Fundraising, Microsoft Word, SPSS, Outlook, Non-profits, Social Media Marketing, Social Networking, Management
Education
Simmons College - Simmons School of Management 2012 — 2014
Master of Business Administration (MBA), Entrepreneurship and Marketing
Boston University 2005 — 2009
Bachelors of Science in Business Administration, Marketing
Stinger Ghaffarian Technologies (SGT) May 2011 - Present
URS, EG&G Division August 2006 - May 2011
Open Text January 2005 - July 2006
Tufts Health Plan 2001 - 2005
Bentley College 1996 - 1999
Polaroid Corporation 1991 - 1996
Skills
Lotus Domino, IBM Lotus Domino..., LotusScript, Microsoft SQL Server, Visual Studio, Microsoft Team..., Microsoft .NET Web..., Certified Scrum Master..., Agile Methodologies, CMMI
Education
Boston University
MS, Computer Science
Boston University 1971 — 1975
B.A.S, Business
C&K Components January 2011 - May 2014
C&K Components February 2010 - December 2010
US Census Bureau April 2010 - August 2010
Tufts Health Plan November 2009 - January 2010
General Ambulance June 2006 - August 2008
Skills
Microsoft Excel, PowerPoint, Microsoft Office, PeopleSoft, Customer Service, Accounts Payable, SPSS, SQL, Stata, Mapics, Process Modeling, R, Microsoft Word, Analysis, Data Entry, Sales
Education
Bentley University 2012 — 2015
Master of Business Administration (MBA), Business Analytics, Management, 3.67 GPA
Brandeis University 2005 — 2009
Bachelor, Economics, Biology
Boston Latin School Association May 2014 - Present
Asian/Pacific/American Institute at NYU September 2014 - Present
New York City Asian American Student Conference January 2015 - Present
A/P/A B.R.I.D.G.E. October 2014 - Present
New York University March 2014 - May 2014
Occidental College January 2013 - December 2013
Tufts Health Plan May 2013 - August 2013
State Street Bank July 2012 - August 2012
State Street Bank July 2011 - August 2011
Boston Financial Data Services July 2010 - August 2010
Skills
Nonprofits, PowerPoint, Microsoft Word, Data Analysis, Fundraising, Research, Social Media, Editing, Community Outreach, Leadership, Facebook, Social Networking, Teamwork
Education
New York University 2013 — 2016
Bachelor's Degree, East Asian/Korean Studies, Social & Cultural Analysis, 3.75 Current GPA
Occidental College 2012 — 2013
Boston Latin School 2006 — 2012
High School Diploma
Tufts Health Plan – Network Health December 2011 - Present
Tufts Health Plan September 2011 - December 2011
Celticare May 2010 - June 2011
Best Doctors January 2010 - April 2010
Boston Medical Center August 2009 - September 2009
Joslin Diabetes Center July 2009 - August 2009
McKesson Health Solutions February 2007 - July 2008
Investors Bank & Trust September 2005 - February 2007
Navimedix March 2005 - September 2005
Massachusetts General Hospital September 2002 - September 2003
Skills
Health Insurance, PPO, Medicare, Provider Relations, HMO, Medicare Part D, Health Policy, Managed Care, Claims Resolution, Claim, Healthcare Industry, Medical Coding, CPT, Healthcare, Claim Investigation, Call Centers, Medicaid, Medical Billing, Employee Benefits, Disease Management, HIPAA, Process Improvement
Education
Suffolk University 2002 — 2004
Masters of Health Administration, Health Administration, GPA 3.75
Bentley College 1998 — 2002
Bachelors of Science, Management with a minor in Information Technology, GPA 3.0
Chinese Community Center June 2013 - Present
Boston Day School (Roxbury) September 2012 - Present
ZUMIX October 2011 - Present
Mario Umana Middle School Academy September 2012 - February 2013
BMG Chrysalis June 2012 - August 2012
Tufts Health Plan January 2012 - June 2012
Berklee College of Music January 2008 - 2011
Berklee College of Music 2007 - 2011
Skills
Singing, Recording, Music, Finale, Pro Tools, Teaching, Youth Development, Drums, Piano, A Cappella, Songwriting, Composition, Musical Theatre, Music Theory, Vocal, Songs, Studio Recording, Vocalist, Vocal Coaching, Backing Vocals, Keyboards, Concerts, Jazz, Classical, Choral, Band, Music Production, Music Publishing, Music Education, Funk, Music Industry, Musicians, Ensemble, R&B, Directing, Music History, Logic Pro, Pianist, Voice Over, Choral Music, Voice Lessons, Bands
Education
Berklee College of Music 2007 — 2011
Bachelor's Degree, Music Business & Management/Africana Studies Minor
The University of Texas at San Antonio 2004 — 2007
Bachelor of Arts, Vocal Performance/Music Technology
Tufts Health Plan October 2013 - Present
Stellar Peaks March 2010 - Present
Confidential April 2010 - 2013
Regal Wine Company September 2001 - January 2009
Kendall-Jackson Wine Estates September 2001 - January 2009
Salomon Smith Barney October 2000 - May 2001
The Cirius Group January 1999 - October 2000
Skills
Marketing, Sales, Training, Leadership, Brand Management, Customer Retention, Entrepreneurship, Public Speaking, Management, Leadership Development, Account Management, Strategic Planning, Marketing Strategy, Team Building, Sales Management, Event Management, Event Planning, Meeting Facilitation, UAT Coordination, Sales Operations, Brand Development, Office Management, Social Media Marketing, Team Leadership, Direct Sales, Pricing, Lead Generation, Beverage Industry, New Business Development, Public Relations, Salesforce.com, Administrative..., Wine, Project Management, Youth Mentoring, Mentoring Of Staff, Office Administration, Merchandising, Big-picture Thinking, Key Account Management, Product Marketing, Business Development, Sales Presentations, Defect Tracking, SDLC, Conflict Resolution, Consultancy Services, Emotional Intelligence
Education
Biola University 1990 — 1994
Bachelor of Arts (B.A.)
Flextrade July 2014 - Present
BNP Paribas June 2012 - June 2014
Traiana September 2011 - June 2012
FXAll October 2009 - September 2011
State Street Global Markets April 2007 - October 2009
Cowen and Co. November 2004 - April 2007
Tufts Health Plan September 2002 - November 2004
Skills
FX, Account Management, Vendor Relations, Series 7, E-commerce, Equities, FX Options, Trading, Prime Brokerage, Series 63, Hedge Funds, Electronic Trading
Education
Bentley University 2003 — 2006
MBA, Marketing
University of Massachusetts, Amherst 2000 — 2002
BA, Management
Tufts Health Plan February 2015 - Present
Skills
Government Relations, Asset Management, Research, Policy, Internal Communications, Lobbying, Journalism, Writing, Asset Managment, Legislative Relations, Financial Services, Government, Public Policy, Policy Analysis, Strategic Communications, Finance, Legislation, Political Campaigns, Proposal Writing, Grassroots Organizing, Community Outreach, Community Development, Public Speaking
Education
Boston College - Wallace E. Carroll Graduate School of Management 2007 — 2010
MBA, Asset Management
University of Massachusetts, Amherst 1997 — 2001
Bachelor of Arts, Communications and English
Tufts Health Plan November 2013 - Present
Boston Medical Center November 2012 - November 2013
Massachusetts General Hospital November 2006 - May 2012
Children's Hospital February 2005 - November 2006
General Dynamics May 2003 - January 2005
Netegrity October 2002 - April 2003
Harvard University August 2002 - October 2002
Boston College August 2000 - June 2002
Skills
PeopleSoft, Benefits, Workers Compensation, Budgeting, Web Design, Disability, Retirement Plans, Employee Benefits, Budgets, Project Management, Benefits Administration, Internal Audit, Compliance, Employee Relations, Recruiting, Talent Management, Applicant Tracking..., Human Resources, Talent Acquisition, Retirement Planning, Healthcare, Deferred Compensation, New Hire Orientations, Disability Insurance, Payroll, Management, Process Improvement, Administration, Open Enrollment, College Recruiting, Analysis, FMLA, Onboarding, HRIS
Education
Boston College 2000 — 2002
MS, Administrative Studies
Boston College 1997 — 2002
Professional; Certificate, Human Resources (PHR); Human Resources
Mount Saint Joseph Academy 1991 — 1995
high school
Bunker Hill Community College
Red Door Interactive April 2012 - May 2014
Merkle April 2007 - April 2012
Marketing G2 February 2005 - April 2007
ASTECH InterMedia November 1999 - February 2005
Tufts Health Plan October 1997 - October 1999
Service Design Associates May 1995 - December 1996
Skills
Strategy, Business Development, Direct Marketing, Interactive Marketing, Marketing Communications, Analytics, Program Management, Project Management, Digital Marketing, Social Media Marketing, Account Management, E-commerce, Advertising, Management, Consulting, Marketing, Database Marketing, Web Analytics, Email Marketing, Multi-channel Marketing, Integrated Marketing, Lead Generation
Education
University of Colorado at Boulder - Leeds School of Business 2008 — 2010
EMBA, EMBA
Boston College 1998 — 1998
None, Business
Miami University 1991 — 1995
BA, Psychology, Pre-Physicial Therapy
Berkley Accident & Health, LLC October 2012 - Present
Tufts Health Plan January 2010 - October 2012
Sun Life Financial October 2004 - December 2009
Skills
Underwriting, Insurance, Management, Health Insurance, Employee Benefits, Change Management, Risk Management, Financial Risk, Process Improvement, Brokers, Managed Care, Stop Loss, Reinsurance
Education
Bentley University 2005 — 2008
MBA, Management
St. Francis Xavier University
Bachelor of Business Administration, Information Systems
Xaverian Brothers High School
UMass Medical School July 2015 - Present
UMass Medical School 2012 - June 2015
Tufts Health Plan May 2007 - 2012
CitiStreet (ING Purchased CitiStreet 2008; CitiGroup/SSGA Retirement Services Merge 2001) 2006 - 2007
CitiStreet (ING Purchased CitiStreet 2008; CitiGroup/SSGA Retirement Services Merge 2001) 1999 - 2006
State Street Research (BlackRock Purchased State Street Research in 2005) 1994 - 1999
Skills
Corporate Communications, Marketing Communications, Strategic Communications, Online Marketing, Email Marketing, Copywriting and..., Project Management and..., Unstructured Data..., Content Management..., Newsletters, Web Analytics, Web Design, Web Content, Marketing, Marketing Strategy, CMS, Strategy, Internal Communications
Education
Bentley University 1997 — 1998
Pension Benefits and Administration Program
University of Maine 1984 — 1988
Bachelor of Science, Business Management
Barrett Tree Service East, Inc July 2015 - Present
MultiPlan July 2008 - July 2014
MultiPlan August 2007 - July 2008
Tufts Health Plan February 2007 - July 2007
Beth Israel Deaconess Medical Center February 2005 - October 2006
Skills
Customer Service, Data Entry, Microsoft Excel, Healthcare, Operations Management, HIPAA, Management, Leadership, Training, Health Insurance, Medical Terminology, Quality Control, Medical Records, PPO, Credentialing, Access, Medicaid, HMO, Outlook, Provider Relations, Accounts Receivable, Human Resources, Insurance, Research, Teamwork, Healthcare Information..., Managed Care, Customer Relations, Administrative Functions, Program Management, Administrative..., PowerPoint, Data Analysis, Process Improvement, Telecommunications, Client Liaison, Logistics Management, Key Account Management
Education
North Shore Community College 2014 — 2015
Associates in Respiratory Care, Respiratory Care Therapy/Therapist
Boston College 2001 — 2007
Bachelor of Arts, Corporate Systems
Hosmer Elementary School September 2013 - Present
Wild Willy's June 2010 - Present
Sharpshooter Imaging March 2013 - August 2013
Springwell, Inc. April 2012 - August 2012
Tufts Health Plan October 2011 - March 2012
Watch City Brewing Co June 2008 - January 2010
Skills
PowerPoint, French, Microsoft Word, Customer Service, Outlook, Microsoft Excel, Microsoft Office, Time Management, Event Planning, Editing, Facebook
Education
Boston College 2008 — 2011
BA, Psychology
UMass Dartmouth 2007 — 2008
Watertown High School 2003 — 2007
High School Diploma
Ingenix, (a United Health Group Company) October 2006 - Present
Tufts Health Plan October 2001 - October 2006
Tufts Health Plan November 1994 - October 2006
Tufts Health Plan April 1997 - September 2001
Tufts Health Plan November 1994 - April 1997
Education
Boston College - Wallace E. Carroll Graduate School of Management 1999 — 2001
MBA, Business
Providence College 1990 — 1994
BS, Marketing/Business
Boston College
International Management Experience
Bachelor of Science, Business Administration; Marketing
Wallace E. Carroll School of Graduate
Masters, Business Administration
BridgeHead Software March 2014 - Present
Physicians Interactive December 2012 - March 2014
InfoMedics January 2010 - December 2012
InfoMedics July 2009 - December 2009
InfoMedics, Inc. August 2006 - July 2009
Lakeview Technology 2000 - 2006
Availant 2000 - 2006
Tufts Health Plan December 1994 - June 2000
Skills
Product Management, Business Development, Salesforce.com, Cross-functional Team..., Strategy, Product Marketing, Lead Generation, Account Management, Team Management, Leadership, Change Management, Selling, Marketing, Direct Marketing, Sales Process, Start-ups, CRM, Process Improvement, Business Strategy, Sourcing, Management, Recruiting, Business Intelligence, Marketing Strategy, Strategic Partnerships, Sales, Training, Sales Management, Integrated Marketing, Cold Calling, SaaS, Sales Operations, Market Research, Advertising, Team Leadership, Mobile Devices
Education
Bentley University 1989 — 1993
BA, English
LHS 1986 — 1989
Tufts Health Plan August 2012 - Present
Lumeris 2012 - August 2012
Harvard Pilgrim Health Care June 2007 - May 2012
Mellon Trust 2005 - 2007
IBM 2001 - 2003
Skills
Healthcare Information..., HIPAA, Project Management, EHR, Management, Program Management, Vendor Management, Healthcare, SDLC, Health Insurance, Process Improvement, Managed Care, Leadership, Visio
Education
Boston College 1997 — 2001
BS, Management Information Systems
Dorchester High School
Alere ACS (Accountable Care Solutions) March 2014 - September 2014
Tufts Health Plan November 2013 - December 2013
BBMSC Biomedical Inc. September 2012 - October 2012
Genzyme/Sanofi May 2012 - July 2012
Biogen Idec October 2011 - May 2012
Covidien Healthcare September 2010 - December 2010
Global Partners LC May 2006 - June 2009
Medtronic December 2005 - May 2006
First Marblehead March 2005 - July 2005
Biogen Idec October 2004 - January 2005
Skills
Software Documentation, Regulatory Affairs, FDA, Technical Writing, Validation, Quality Assurance, Process Improvement, Risk Management, Research, Microsoft Excel, Medical Devices, Microsoft Office, Healthcare, Business Analysis, Auditing, Document Management, Microsoft Word, Policy, Compliance, Change Control, Data Analysis, Market Research, Vendor Management, Negotiation, Project Planning, Web Content, Manuals, Supply Chain, Documentation, Pharmaceuticals, Biotechnology, Life Sciences, Writing, Excel, Instructional Design, Strategic Planning, Customer Relations, Planning, Word, E-learning, Risk, SOX, Audit, Optimization, Technical Training, Interviewing, Steering Committee,..., Serve on Steering..., GMP, Interviews
Education
Northeastern University 2004 — 2004
Regulatory Affairs
Radcliffe College Seminars 1988 — 1991
Graduate Certificate in Management, Business Management
Bentley University 1983 — 1984
Certificate in Technical Writing, Technical Writing
University of Massachusetts Boston 1975 — 1977
English, Political Science
Sage Growth Partners, LLC January 2015 - Present
Availity August 2013 - December 2014
GE Healthcare January 2006 - August 2013
IDX Systems June 1997 - January 2006
Prudential Healthcare August 1989 - May 1997
Johns Hopkins Health Plan 1989 - 1992
Tufts Health Plan 1987 - 1992
Skills
Healthcare Information..., Product Management, Cross-functional Team..., Managed Care, Revenue Cycle Management, Product Requirements, Healthcare, Product Launch, Revenue Cycle, Product Marketing, Healthcare Industry, Health Information..., EHR, Informatics, Strategy, HL7, Program Management, Healthcare Consulting, Healthcare Management, Leadership, Medical Devices
Education
Bentley University 1982 — 1986
Bachelor of Science, Marketing
Boston University School of Law Criminal Clinic September 2014 - Present
Middlesex District Attorney’s Office May 2014 - August 2014
Boston University School of Law May 2013 - August 2013
Tufts Health Plan May 2012 - August 2012
Skills
Microsoft Excel, Public Speaking, Event Planning, Editing, Social Media, Facebook, Nonprofits, Data Analysis, Data Entry, Outlook, Legal Writing, Microsoft Office, Legal Research, Microsoft Word, Research
Education
Boston University School of Law 2012 — 2015
Doctor of Law (J.D.)
Boston College 2008 — 2012
B.A, History
King's College London
Tufts Health Plan October 1999 - Present
Skills
Microsoft Office, Organization Skills, Teamwork, Interpersonal..., At Multitasking, Customer Service, Microsoft Excel, Program Management, Insurance, Process Improvement, Managed Care
Education
Regis College 2004 — 2008
Master’s Degree, Communication
Boston College 1999 — 2004
Bachelor’s Degree, Business Administration and Management, General
Aquinas Junior College 1997 — 1999
Associate’s Degree, Liberal Arts and Sciences/Liberal Studies
Steward Health Care September 2014 - Present
Steward Health Care January 2013 - Present
Steward Health Care November 2008 - Present
Tufts Health Plan January 2005 - October 2008
Accenture August 2000 - December 2004
Education
Boston College - Wallace E. Carroll Graduate School of Management 2006 — 2010
MBA
University of Notre Dame 1996 — 2000
Chaminade High School 1992 — 1996
Independent Consultant June 2014 - Present
Tufts Health Plan October 2009 - Present
Cisco Systems November 2002 - April 2009
ProAct Technologies 2000 - 2001
Skills
Requirements Gathering, Usability Testing, Cross-functional Team..., Process Improvement, Program Management, Software Project..., Requirements Analysis, Web Applications, Competitive Analysis, Business Requirements, Software Development, Consumer Behavior, Interaction Design, Market Research, Stakeholder Relations, Feature Definition, Use Case Analysis, Personas, Web Trends, Google Analytics, Product Management, End User Research, Heuristic Evaluation, Task Analysis, Information Architecture, Strategic Planning, Focus Groups, Wireframes, Qualitative Research, Persona, Testing, Quality Assurance
Education
Bentley University 2012 — 2015
User Experience Certificate Candidate
Suffolk University 1997 — 2000
BSBA, Computer Information Systems
Comcast Cable July 2015 - Present
Tufts Health Plan January 2014 - April 2015
Tufts Health Plan October 2000 - April 2015
Phillips Lifeline 1996 - 1998
Skills
Human Resources, Management, Insurance, Healthcare, Talent Acquisition, Employee Benefits, Applicant Tracking..., Recruiting, College Recruiting, Customer Service, Talent Management, Training, Onboarding, Internet Recruiting, Leadership Development, Interviews, Employee Relations, Performance Management, Leadership, Sourcing
Education
Boston College
BA Communications
Brandeis University June 2015 - Present
Tufts Health Plan July 2013 - June 2015
Berklee College of Music December 2005 - July 2013
Micro Center September 1998 - December 2005
Skills
Windows Server, Network Engineering, Network Design, Network Security, Network Architecture, Wireless Networking, Troubleshooting, Computer Hardware, System Administration, Computer Repair, Hardware, Mac OS X, Windows, OS X, VPN, Firewalls, Cisco Technologies, Routers, Switches, Networking, DNS, DHCP, Software Installation, Linux, Cisco ASA, IPSec
Education
Berklee College of Music 1998 — 2003
Music / Business Management, Music / Business Management
StoneTurn Group 2004 - Present
Tailored For Success, Inc. 2005 - 2007
Sarvas, King & Coleman 2002 - 2004
Honeywell 2001 - 2002
Deloitte April 1999 - September 2001
Tufts Health Plan October 1998 - March 1999
Ernst & Young September 1994 - September 1998
Skills
Forensic Accounting, Financial Reporting, Litigation Support, Business Valuation, Litigation Consulting
Education
Bentley University 2000 — 2004
Rodan & Fields September 2014 - Present
Comfort Keepers December 2005 - February 2008
Tufts Health Plan 1995 - 2006
Skills
Skin Care Products
Education
Bentley University 1994 — 1995
Master of Business Administration (MBA)
Bentley University 1990 — 1994
Bachelor's degree, Behavioral Sciences
Arlington High 1987 — 1990
Tufts Health Plan July 2014 - Present
Tufts Health Plan 2010 - Present
Tufts Health Plan May 2010 - May 2012
ACI Worldwide, Inc October 2006 - May 2010
ACI Worldwide (formerly P&H Solutions) 2006 - 2010
ACI Worldwide, Inc 2006 - 2008
P&H Solutions February 2005 - October 2006
Skills
WebSphere Application..., RedHat Linux, Apache HTTP Server, WebSphere Portal 8.5, Aqualogic Interaction, Oracle 11g, IBM Connections 5.0, Microsoft SQL Server, Apache Tomcat, JBoss EAP, Visual Basic, SQL, HTML, C++, Access, Windows XP, Lotus Notes, Microsoft Excel, Putty, XP, Windows NT, FrontPage, Outlook, Internet Explorer
Education
Bentley University 2000 — 2004
BS, Computer Information Systems
Nashoba Regional High School 1996 — 2000
Providea Conferencing, LLC December 2010 - Present
Cambridge Computer Services, Inc. June 2004 - December 2010
Cambridge Computer Services, Inc. June 2004 - January 2006
GroupComm Systems, Inc. June 2000 - June 2004
Tufts Health Plan January 1999 - June 2000
Tufts Health Plan February 2000 - April 2000
Skills
Enterprise Software, Solution Selling, Salesforce.com, CRM, Customer Service, Direct Sales, SaaS, Managed Services, Cloud Computing, Training, Data Center
Education
Bentley University 1993 — 1998
Bachelor’s Degree
Tufts Health Plan January 2008 - Present
Education
Bharathiar University 1999 — 2002
bapatla public school 1992 — 1993
Tufts Health Plan December 2014 - Present
Tufts Health Plan July 2011 - December 2014
Tufts Health Plan April 2010 - July 2011
Professional Staffing Group November 2009 - May 2010
Bentley University Center for Business Ethics May 2009 - September 2009
Disney College January 2009 - May 2009
The Walt Disney Company January 2007 - May 2009
Bentley University History Department October 2005 - May 2009
The Walt Disney Company January 2007 - January 2009
Boston String Quartet/School of Groove May 2008 - August 2008
Skills
Event Planning, Marketing, Microsoft Office, Marketing Communications, Event Management, Public Relations, Project Management, Health Insurance, Medicare, Vendor Relationships, Customer Service, Public Speaking
Education
Bentley University 2005 — 2009
Bachelor of Science degree, Marketing
Bentley University 2005 — 2009
BS, Marketing
CVS Health November 2014 - Present
Specialty Catalog Corporation September 2010 - Present
Tufts Health Plan June 2009 - February 2010
Tufts Health Plan July 2007 - June 2009
Tufts Health Plan 2004 - 2007
Tufts Health Plan 2002 - 2004
Tufts Health Plan 2001 - 2002
Fidelity Investments 2000 - 2001
MediaOne 1992 - 2000
Skills
Call Center, Process Improvement, Medicare, Team Building, Management, Budgets, Recruiting, Access, Microsoft Excel, Business Analysis, Call Centers, Customer Service, CRM, Forecasting, Leadership, Strategic Planning, Training, Sales
Education
Bentley University 1991 — 1995
Tufts Health Plan April 2012 - Present
Tufts Health Plan March 2009 - April 2012
Tufts Health Plan 2004 - March 2009
Skills
Process Improvement, Managed Care, Health Insurance, Healthcare Management, Strategic Planning, Provider Relations, Medicare, Policy, Management, HIPAA, Insurance, Healthcare, Claim, Leadership, Health Policy, Medicaid, PPO, Employee Benefits, Relationship Management, Internal Communications, Organizational..., Organization, Sports Coaching, Account Management, Team Building, Contract Negotiation, Continuous Improvement, Networking, Team Management
Education
Boston College 2004 — 2007
Masters of Science, Management
Boston College 1994 — 1998
B.A., Psychology, Education
Tufts Health Plan June 2010 - Present
BIDMC March 2008 - December 2011
Tufts Health Plan May 1995 - September 2007
EDS June 1977 - May 1995
Skills
Healthcare, ICD-10, Project Management, Data analysis, SDLC, Process Improvement, Hospitals, Healthcare Management, HIPAA, Health Insurance, Data Analysis, Healthcare Information..., Business Analysis
Education
Simmons College 2005 — 2007
Bachelor's Degree, Nursing, Summa Cum Laude
Boston College 1973 — 1977
Bachelor's Degree, Psychology, Sociology, Summa Cum Laude
Tufts Health Plan 2008 - Present
Agfa HealthCare 1900 - 2008
Education
Boston College
Masters of Education, Education
Boston College
Bachelor of Arts, Education
Boston University
MBA, Business
Northeastern University
Certificate, UNIX for Business
Northeastern University
Certificate, WebMaster
athenahealth August 2011 - Present
PointRight, Inc. September 2007 - August 2011
Tufts Health Plan 2000 - 2007
Skills
Managed Care, Medicare, HIPAA, Healthcare, EHR, Health Insurance, Healthcare Consulting, Healthcare Information..., Healthcare Industry, Healthcare Management, Vendor Management, Customer Service, Hospitals
Education
Boston College 1987 — 1989
MBA
University of Vermont
BS, Physical Therapy/Therapist
Sunovion Pharmaceuticals Inc. March 2014 - Present
Tufts Health Plan August 2005 - March 2014
Vanguard Managed Solutions 2002 - August 2005
Striderite 2000 - 2001
Skills
Medicare, Managed Care, Health Insurance, Budgets, Accounting, Insurance, Microsoft Excel, Business Analysis, Strategic Planning, Financial Analysis, Analysis, Management, Contract Negotiation, Access, Healthcare
Education
Bentley University 1997 — 2000
Bachelor of Science (BS), Finance, General
Tufts Health Plan June 2004 - Present
Tufts Health Plans 2004 - Present
Skills
Crisis Communications, Strategic Communications, Internal Communications, Corporate Communications, Public Relations, Media Relations, Press Releases, Communications Planning, Content Development, Copywriting, Newsletters, Speech Writing, Editing, Feature Articles, Marketing Communications, Copy Editing, Publications, Web Content, Proofreading, Content Management, Creative Writing, Content Strategy, Editorial, Publicity, Journalism
Education
Boston College
MA, English
University of Massachusetts, Amherst
BA, Journalism/English
Accumen Inc. January 2014 - Present
Accelion Health August 2010 - December 2013
VMS June 2009 - July 2010
NextWeb Media May 2008 - June 2009
Boston Scientific December 2006 - January 2008
Bright Horizons August 2005 - November 2006
Tufts Health Plan January 2001 - August 2005
Transcend Therapeutics October 1997 - February 1999
Skills
Forecasting, Accounting, Analysis, Contract Management, Variance Analysis, Pricing, Managerial Finance, Strategy, Financial Analysis, PeopleSoft, Finance, Access
Education
Bentley University 1996 — 2000
Bachelor of Science
Mount Auburn Hospital March 2008 - Present
Tufts Health Plan 2001 - 2005
Brigham and Women's Hospital - Partners Healthcare Systems 1999 - 2000
Skills
Strategic Planning, Healthcare, Healthcare Management, Hospitals, Healthcare Consulting, Strategic Financial...
Education
Bentley University 1986 — 1992
BS & AS, BS Finance & AS Business Administration
Frere Herve de Saint-Marc
Corizon June 2011 - October 2013
Prison Health Services 2006 - June 2011
America Service Group Inc. March 2006 - June 2010
Tufts Health Plan 2001 - 2005
Tufts Health Plans 1994 - 2001
Ernst & Young October 1979 - June 1994
Skills
Healthcare, Healthcare Information..., Managed Care, EHR, Clinical Research, Strategic Planning, EMR, Program Management, Healthcare Management, Management, Process Improvement, Medicare, Hospitals, Physician Relations, Public Speaking, HIPAA, Leadership, Medicaid, Healthcare Industry, Healthcare Consulting, Revenue Cycle, Informatics
Education
Bentley University 1973 — 1977
Gynecology Partners PC November 2007 - Present
Goodwin Procter LLP September 2003 - November 2007
CentrePath (formerly GiantLoop Network) June 2000 - April 2003
Cross Country Group December 1996 - June 2000
Tufts Health Plan January 1996 - December 1996
Filenes Basement 1987 - 1995
Skills
Benefits, Performance Management, Policy, Employee Relations, Compensation, Compliance, Employee Benefits, Administration, 401k, Payroll, Deferred Compensation, Program Management, HRIS, Benefits Administration, Onboarding
Education
Boston College 1980 — 1984
Tufts Health Plan June 2013 - Present
The Catered Affair October 2010 - Present
MCMC llc June 2004 - March 2013
Harvard Vanguard Medical Associates October 2002 - June 2004
Skills
Hospitals, Clinical Research, Healthcare, Medicine, Healthcare Management, Patient Advocacy, Acute Care, Medication..., IV, Inpatient, Cpr Certified, Medical Terminology
Education
University of Massachusetts Boston 1998 — 2001
BSN, Nursing
Boston University 1994 — 1998
Bachelor of Arts (B.A.), Biology, General
Boston Latin School 1989 — 1994
Tufts Health Plan March 1999 - March 2009
Tufts Health Plan 1999 - 2008
Skills
Insurance, Medicare, Health Insurance, Medicaid, Claim, Managed Care, HIPAA, Health Policy, Provider Relations, Risk Management
Education
Boston College 1993 — 1997
Bachelors, Sociology
Boston College 1993 — 1997
Bachelor's degree, Sociology
St. Agnes School September 2004 - June 2014
Boston College November 1998 - September 2004
Tufts Health Plan August 1995 - November 1998
Skills
Administrative..., Secretarial Skills, Receptionist Duties, K-12, Special Education, Curriculum Development, Differentiated..., Educational Leadership
Education
Salem State College 2009 — 2012
Licensure Program, Special Education
Boston College 1999 — 2003
M.Ed., Elementary Teaching 1-6
Salem State University 1991 — 1995
B.S., Sociology
Towers Watson April 2014 - Present
Harvard School of Public Health 2004 - Present
Pan Mass Challenge 1998 - Present
One Medical Group March 2012 - December 2013
Towers Watson April 2009 - February 2012
DMAA Care Continuum Alliance 2006 - 2012
Harvard Vanguard Medical Associates 2007 - 2008
Partners Community HealthCare, Inc. 2004 - 2007
Reden & Anders 2003 - 2004
Tufts Health Plan 1996 - 2003
Skills
Healthcare, EHR, Leadership, Quality Improvement, Consulting, Program Development, Clinical Research, Organizational Design, Medicine, Research, Managed Care, Healthcare Industry, Strategy, Hospitals, Strategic Planning, Health Policy, Medicare, Nonprofits, Policy Analysis, Public Health, Management, Internal Medicine, Healthcare Management, Physicians, Patient Safety, Informatics, Healthcare Consulting
Education
Columbia University - Columbia Business School 2000 — 2002
MBA
Boston University School of Medicine 1980 — 1984
MD
Boston University 1977 — 1984
BA, Medical Science, English
Tufts Health Plan October 2001 - August 2003
IONA Technologies January 1999 - September 2001
Sybase Technologies 1994 - 1998
Bank of America 1989 - 1994
Education
Bentley University 1985 — 1989
Finance
Tufts Health Plan March 2002 - Present
Education
Bentley University 2005 — 2008
MBA, Management
Bentley University 1998 — 2002
BS, Computer Information Systems
MultiPlan April 2011 - Present
Multiplan July 2005 - April 2011
Tufts Health Plan May 2004 - June 2005
Tufts Health Plan March 2002 - May 2004
Skills
Employee Benefits, HIPAA, Training, Managed Care, Healthcare, Medical Billing, Insurance, Quality Assurance, Customer Service, Management, Process Improvement, Health Insurance, Software Documentation, Claim, Credentialing
Education
Bentley University
Human Resources Management Certificate Program, Human Resources
University of Massachusetts Boston
MED, Masters Degree-Education
University of Massachusetts, Amherst
BA, Sociology
Harvard Pilgrim Health Care December 2006 - Present
Tufts Health Plan May 2005 - December 2006
BETH ISRAEL DEACONESS PHYSICIAN ORGANIZATION October 2004 - May 2005
HARVARD PILGRIM HEALTH CARE April 1993 - August 2004
Skills
Analysis, Financial Analysis
Education
Bentley College
MBA, Business
University of Massachusetts Boston
BS, Finance
Partners HealthCare December 2014 - Present
Partners HealthCare December 2013 - December 2014
Tufts Health Plan September 2010 - November 2013
The Ellis Nursing Home September 2005 - September 2010
Skills
Hospitals, Mental Health, Public Health, Long-term Care, HIPAA, Disease Management, Behavioral Health, Health Education, EMR, Inpatient, Medical Terminology, Psychotherapy, Leadership Development, Coaching, Clinical Supervision, Healthcare Industry, Motivational..., Health Insurance, Patient Advocacy, Program Management, Program Evaluation, Social Services, Program Development, Medicaid, Managed Care, Therapists, Wellness, Healthcare, Elder Care, Case Management, Healthcare Management, Home Care, Utilization Management, Medicare, Community Outreach, Quality Improvement, Nonprofits, Treatment, Process Improvement, Health Promotion, Prevention
Education
Boston College Graduate School of Social Work 2002 — 2005
Master of Social Work (MSW), Social Work
Boston College 1998 — 2002
BS, Human Development, Family Studies, and Related Services
Dedham High School
HS diploma
Tufts Health Plan January 2012 - Present
Association of Independent Colleges and Universities in Massachusetts October 2007 - January 2012
PARTNERS+simons January 2006 - October 2007
Citizens Bank, Massachusetts August 2005 - December 2005
Caritas Christi Health Care 2002 - 2004
St. Elizabeth's Medical Center 1995 - 2002
The Weber Group 1993 - 1995
Woods Hole Oceanographic Institution 1989 - 1993
Skills
Crisis Communications, Media Relations, Public Relations, Corporate Communications, Internal Communications, Public Affairs, Public Policy, Strategic Communications, Newsletters, Press Releases, Healthcare, Brand Development, Leadership, Marketing, Program Management, Social Media
Education
Boston College 1979 — 1983
Bachelor of Arts, Communications
Shire Pharmaceuticals January 2014 - Present
Shire Pharmaceuticals March 2011 - January 2014
Boston Tutoring Services August 2010 - January 2014
Google August 2008 - December 2013
Tufts Health Plan 2010 - 2011
Muriel S. Snowden International School at Copley January 2009 - June 2010
Boston College August 2008 - May 2010
SUNY at Buffalo August 2007 - May 2008
University at Buffalo March 2005 - May 2008
Skills
Records Management, Microsoft Excel, Yoga, Software Documentation, Project Management, Management, Training, Research, Leadership, Archives, Pharmaceutical Industry, SharePoint, Digital Archiving, Time Management, Team Facilitation, Vendor Relationships, Strategic Leadership, Mergers & Acquisitions, Acquisition Integration, Stakeholder Engagement, Digital Asset Management, Analysis, Teaching, Change Management, Business Analysis, Public Speaking, Information Governance
Education
San Jose State University 2013 — 2016
Master's Degree
Boston College 2008 — 2010
M.A.
State University of New York at Buffalo 2004 — 2008
B.S
Fallon Health June 2014 - Present
Fallon Health October 2011 - Present
Tufts Health Plan January 2005 - September 2011
Tufts Health Plan January 2002 - January 2005
Tufts Health Plan January 2000 - January 2002
Tufts Health Plan January 1997 - March 2000
Skills
Results Oriented, Solution focused, Cross-functional Team..., Healthcare, Health Insurance, HIPAA, Healthcare Information..., Medicare, Medicaid, Program Management, SDLC, Case Managment, Visio, Healthcare Management, Process Improvement, Requirements Gathering, Vendor Management, Change Management, Project Management, Requirements Analysis, Business Analysis, Insurance, Management, Training, Managed Care, Business Process
Education
Boston College
Master's Degree, MSW- Forensic Clinical Social Work
University of Massachusetts Boston
Bachelor's Degree, Psychology
Tufts Health Plan/Interaction Associates 2011 — 2011
Leadership Training
MCC Corporate Education Center 2004 — 2005
Certificate achieved, Training Design & Development
Tufts Health Plan August 2012 - Present
Tufts Health Plan October 2011 - August 2012
Fidelity Investments July 2009 - October 2011
Skills
Data Analysis, Actuarial Science, Statistics, Insurance, Microsoft Excel, Analysis
Education
Boston College 2007 — 2009
MA, Mathematics
University of Massachusetts, Amherst 2003 — 2007
Tufts Health Plan September 2014 - Present
Network Health April 2013 - August 2014
Massachusetts Health Connector March 2013 - April 2013
Massachusetts Health Connector March 2011 - April 2013
Massachusetts Health Connector December 2007 - February 2011
Commonwealth of Massachusetts August 2006 - November 2007
Skills
Policy Analysis, Policy, Affordable Care Act, Health Insurance..., Health Policy, Health Care Reform, Government Liaison, Government Relations, Healthcare, Public Policy, Legislative Relations, Community Outreach, Health Insurance, Program Evaluation, Medicaid, Public Health, State Government, Medicaid Managed Care, MCOs, Medicare, Grassroots Organizing, Managed Care, Government
Education
University of Massachusetts Boston 2007 — 2009
MSPA, Public Affairs
Boston College 2002 — 2006
BA, Political Science ;Italian; Faith, Peace & Justice (Religion & Politics)
Tufts Health Plan March 2015 - Present
Tufts Health Plan November 2013 - March 2015
Tufts Health Plan September 2011 - November 2013
Tufts Health Plan July 2010 - September 2011
Coca Cola Bottling and Distribution of Northern New England June 2005 - July 2010
Tufts Health Plan November 2009 - February 2010
Boston College September 2008 - April 2009
Skills
Medicare, Health Insurance, Quality Assurance, Call Monitoring, Call Reporting, Data Analysis, Research, Train Employees, Multi-tasked, Microsoft Office, Access, Microsoft Excel, Microsoft Word, PowerPoint, SPSS, Data Entry, Customer Service, Member Relations, Provider Relations, Call Quality, Medicare Advantage, Medicare Part D, Social Media, Health Policy, HIPAA, Management, Coaching
Education
Boston College 2005 — 2009
Psychology, Premedicine
Tufts Health Plan Music DirectorWinthrop Playhouse2008 - 2008
Education
Berklee College of Music
Tufts Health Plan June 2014 - Present
Harvard Pilgrim Health Care 2000 - September 2013
Harvard Pilgrim Health Care 1994 - 2000
Blue Cross Blue Shield ME 1993 - 1994
Blue Cross Blue Shield of Massachusetts 1985 - 1993
Skills
Sales, Account Management, Salesforce.com, Direct Sales, Customer Retention, Management, Strategy, New Business Development, Leadership, Team Leadership, Selling, Strategic Planning, Strategic Partnerships, Business Planning, Business Development, Employee Benefits, Health Insurance, Managed Care, Insurance, Healthcare
Education
Boston College - Wallace E. Carroll Graduate School of Management 2000 — 2001
12 credit Post-Graduate program, Leadership & Change, A
Boston College
MBA
Boston College
Bachelor's degree, English Language and Literature/Letters, Magna Cum Laude
North Shore Clinicians Group, LLC September 2014 - Present
Blue Cross Blue Shield of Massachusetts August 2005 - August 2015
Tufts Health Plan May 1991 - July 2005
Education
Boston College 1981 — 1983
Masters in Social Work, Clinical Social Work
University of Illinois at Chicago 1975 — 1977
Bachelor of Arts, Cultural Anthropology
Tufts Health Plan July 2014 - Present
eHealthInsurance April 2012 - May 2014
Skills
Life Insurance, Health Insurance, Sales, Account Management, Insurance, Fixed Annuities, Direct Sales, Marketing
Education
Bentley University 1982 — 1986
Bachelor of Science, Marketing
Tufts Health Plan July 1995 - Present
Skills
Health Insurance, Insurance
Education
Boston College 1980 — 1984
Bachelor of Arts (B.A.), Psychology
Harvard Vanguard Medical Associates October 2013 - Present
Tufts Health Plan March 2013 - June 2013
Oncology Rehab Partners LLC March 2012 - August 2012
Dana-Farber Cancer Institute November 2010 - November 2011
Coastwatch Europe May 2009 - August 2009
Institute of Contemporary Art Boston August 2008 - September 2008
Grassroots Campaigns June 2008 - August 2008
Skills
Healthcare, Editing, Oncology, Customer Service, Microsoft Excel, PowerPoint, Medical Records, EMRs, Epic Systems, Team-oriented, Oral Communication, Video Editing, Learn New Software..., Life Sciences, Salesforce.com, Microsoft Word, Dependable Team Player, Research, Social Networking
Education
Boston University 2006 — 2010
Bachelor of Arts, Biology specializing Cell Biology, Molecular Biology, and Genetics
Boston Latin Academy 2000 — 2006
High School Diploma, Classical Based Education
Massachusetts Center for Health Information and Analysis February 2011 - August 2014
Tufts Health Plan May 2013 - September 2013
Institute for Community Health January 2010 - May 2010
Children's Hospital Boston October 2008 - August 2009
Department of Veterans Affairs July 2007 - August 2008
Skills
Policy, Healthcare IT, Public Health, Policy Analysis, Excel, PowerPoint, INET, SAS, Cognos, Microsoft Excel, Clinical Research, Data Collection, Healthcare Information..., Statistics, Analysis, Data Analysis, Health Policy, Program Evaluation, Qualitative Research, Research
Education
Boston University 2009 — 2010
MPH, Health Policy and Management
Boston College 2003 — 2007
BA, Political Studies, Middle Eastern and Islamic Studies, Arabic Studies
Bishop Kelley High School 1999 — 2003
Tufts Health Plan May 2011 - Present
Blue Cross & Blue Shield of Massachusetts April 2010 - May 2011
Tufts Health Plan April 1999 - April 2010
PHCS April 1993 - April 1999
Skills
Process Improvement, Management Consulting, Business Analysis, Managed Care, Health Insurance, SDLC, Leadership, Business Process..., Information Technology, Medicare, Vendor Management, Healthcare Information..., Program Management, Insurance
Education
University of California, Los Angeles - School of Public Health 1988 — 1991
MPH, Health Services Management
UCLA Anderson School of Management 1988 — 1990
MBA, Finance & Accounting
Boston University 1981 — 1985
BS, Finance/Accounting
Boston Latin School 1975 — 1981
High School Diploma, College Preparatory
Diamond Diagnostics February 2015 - August 2015
Altenex May 2014 - September 2014
Piramal Enterprises Limited November 2013 - May 2014
MetLife February 2013 - May 2013
Tufts Health Plan November 2012 - February 2013
Cape Cod Five June 2012 - September 2012
Hologic December 2011 - June 2012
Skills
Data Warehousing, ETL Processing, SAS/SQL, Bloomberg, Oracle, Python, Java, PowerPoint, Pivot Tables, Corporate Finance, SAS, Ad Hoc Reporting, Leveraged Finance, Excel, Factset, Survey Monkey, Forecasting, Finance, Microsoft Excel, Accounting, Analysis, SAS programming, Financial Analysis
Education
Bentley College - Elkin B. McCallum Graduate School of Business 2013 — 2015
Master of Science (M.Sc.), Information Technology
Bentley College - Elkin B. McCallum Graduate School of Business 2010 — 2012
Master's degree, Master of Science in Finance
Tufts Health Plan September 2015 - Present
State Street March 2014 - September 2015
Skills
Finance, Microsoft Excel, Microsoft Office, Data Analysis, Microsoft Word, Marketing, Financial Modeling, Public Speaking, VBA, SQL
Education
Bentley University 2007 — 2011
Bachelor of Science (BS), Economics and Finance
Tufts Health Plan
Skills
Health Insurance
Education
Bentley University
BS, Management
Tufts Health Plan September 2003 - Present
Winchester Hospital 1989 - 1994
Mt. Auburn Hs 1987 - 1994
Mass General Hospital 1976 - 1979
Skills
Disease Management, Utilization Review, Healthcare, Utilization Management, Certified Case Manager, Social Services, Medicare, Hospitals, Healthcare Management, Healthcare Information..., HIPAA, Healthcare Industry, Nursing, Case Managment, Home Care
Education
Boston College 1972 — 1974
MSN, Nursing education
Hazleton State General Hospital School of Nursing
RN, Nursing
University of Pennsylvania
BSN, Nursing
Tufts Health Plan April 1999 - Present
Beacon Consulting Group January 1988 - November 1998
APC Skills Company January 1985 - April 1988
Skills
Insurance, Health Insurance, Macess, Medicare, Claim, Group Insurance, PPO, HMO, Managed Care, Enterprise Risk..., Business Requirements, Business Analysis, Process Improvement
Education
Bloomsburg University of Pennsylvania 1979 — 1983
Bachelor of Science, Accounting
Tufts Health Plan October 2010 - Present
Giant Food Stores/Bucks County Coffee Co February 2008 - August 2010
United States Marine Corps August 2001 - July 2010
Willow Labs & Medical Center April 2006 - December 2007
Education
Temple University 2008 — 2010
BA, Criminal Justice
North Shore Community College 2006 — 2008
AS, Criminal Justice
Boston Latin School 1994 — 2001
College Prep
Boston Latin School
College preparatory
Temple University
B.A, Criminal Justice
Tufts Health Plan March 2014 - Present
Tufts Health Plan 2008 - February 2014
Tufts Health Plan 2006 - 2008
Tufts Health Plan 2004 - 2006
Tufts Health Plan 2002 - 2004
Tufts Health Plan 1999 - 2002
Tufts Health Plan 1995 - 1999
Health Care Microsystems, Inc. 1994 - 1995
The George Washington University 1991 - 1994
Skills
Cross-functional Team..., Program Management, Process Improvement, Healthcare, Managed Care, Strategic Planning, Health Insurance, Healthcare Information..., Employee Benefits
Education
The George Washington University 1991 — 1993
MBA, Decision Systems, Healthcare
Bentley University 1985 — 1989
B.S., Finance
Tufts Health Plan August 2007 - September 2013
Walgreens January 2003 - February 2006
Walgreens January 2003 - February 2006
Skills
Call Center, Customer Service, Data Entry, Outlook, HIPAA, Microsoft Office, Microsoft Word, Lotus Notes, Call Centers, Medicare, Health Insurance, Provider Relations, Managed Care, Medicaid, Healthcare, Insurance
Education
Bentley College 1997 — 1999
Bachelor of Science (BS), Marketing
Massachusetts Bay Community College 1994 — 1997
Associate of Science (A.S.), Business Administration, Management and Operations
Tufts Health Plan May 2014 - Present
Beacon Hill Technologies – MultiPlan Inc 2013 - 2014
Cigna 2003 - 2013
Howard Systems International, Farmington, CT - Client: CIGNA Corporation 2002 - 2003
CIGNA Corporation 2002 - 2003
United Healthcare 2000 - 2002
United Healthcare 1998 - 2000
United Healthcare 1991 - 1998
United Healthcare (The Travelers) 1987 - 1991
Skills
SDLC, Process Improvement, Vendor Management, Databases, IT Management, Disaster Recovery, SharePoint, Integration, Access, Project Management, Program Management, Systems Analysis, Software Development, Software Documentation, Leadership, Team Leadership, Business Intelligence, Testing, Change Management, Requirements Gathering, IT Operations, Healthcare, Visio, Information Technology, Technical Support, HIPAA, ICD-10
Education
Bentley College 1983 — 1987
Bachelor's degree, Computer Information Systems
Bentley College 1983 — 1987
Associate of Science (AS), Business Management
Minuteman Health, Inc. 2013 - Present
Waltham City Council 2014 - 2015
Neighborhood Health Plan January 2007 - April 2013
Neighborhood Health Plan January 2003 - January 2007
Tufts Health Plan April 2001 - August 2002
Tufts Health Plan - Secure Horizons October 1996 - December 2000
Liberty Mutual Insurance October 1994 - April 1996
Preferred Plan of Massachusetts January 1993 - January 1994
Skills
Health Insurance, Healthcare, Medicare, Managed Care, Medicaid, Life Insurance, Health Care Reform, Contract Negotiation, Sales, Marketing, Insurance, Customer Service, Strategy, Management, Employee Benefits, Product Management
Education
Boston College 1988 — 1992
Bachelor of Arts (B.A.), Political Science
Waltham High School
High School Diploma
Boston Medical Center HealthNet Plan February 2009 - Present
Boston Medical Center HealthNet Plan February 2009 - September 2011
Partners HealthCare 2006 - 2007
Tufts Health Plan February 1994 - September 2006
Skills
SDLC, Visio, Data Warehousing, ETL, Access, SQL, Windows 7, Software Documentation, Disaster Recovery, SharePoint, Active Directory, Healthcare Information..., Databases
Education
Bentley College 1977 — 1981
Bachelor of Science (BS), Computer Information Systems
Arlington Catholic High School 1973 — 1977
College Prep, Mathematics and Computer Science
Tufts Health Plan September 1995 - Present
Skills
Outstanding Customer..., Payroll, basic accouting, Medical Terminology, Access, Customer Service, HIPAA, Health Insurance, Insurance, Microsoft Excel, Medicare, Hospitals, Healthcare
Education
Aquinas Jr College 1980 — 1982
Associate's degree, Medical/Clinical Assistant
Bentley College
Tufts Health Plan February 2004 - Present
Skills
Research, Outlook, Teaching, Photoshop, Public Speaking, HTML, Strategic Planning, Budgets
Education
Bentley University 1990 — 1993
Business Administration, Management and Operations
Tufts Health Plan April 2005 - November 2013
Skills
Home Health Care, Case Managment, Utilization Management, Home Care and Hospice..., Staff Training, Knowledge of Home Care..., Case Management, Acute Care, Home Care, Nursing, Critical Care, ACLS, BLS, Medical/Surgical, Patient Safety, Inpatient
Education
Boston College
B.S., Nursing