Universal Wireless
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Universal Wireless Employees
Bishop Baraga Film Festival August 2012 - Present
LDR Integrated Solutions July 2013 - Present
Forest Hills Northern High School October 2011 - September 2013
Universal Wireless August 2008 - July 2013
Centennial Wireless September 2005 - June 2008
Skills
Google Apps, Microsoft Word, Microsoft Excel, PowerPoint, Microsoft Publisher, Public Speaking, Teaching, Tenacious Work Ethic, Project Coordination, Business Analysis, Event Planning, Creative Strategy, Sales Management, Wireless Solutions, Success Driven, Highly Detailed, Motivational Speaking, Highly articulate, Deal Closer, Quick Witted, Problem Solving, Strategic Planning, Business Strategy, Marketing Strategy, Team Building, Team Leadership, Positive Personality, Wireless, Direct Sales, Customer Satisfaction, Customer Retention, Solution Selling, Productivity Apps, M2M, Retail, Deal Closure, Telecommunications, Leadership, Mobile Devices
Education
Grand Valley State University 1999 — 2003
Bachelor of Arts (BA), History (Major) Psychology (Minor)
REDWING March 2015 - Present
ANA Consulting & Engineering August 2014 - March 2015
Samsung Telecommunicaton America May 2013 - August 2014
Universal Wireless March 2010 - April 2013
Narva Kitchens & Closets August 2009 - February 2010
ICTS International September 2006 - July 2009
Skills
Telecommunications, UMTS, LTE, CDMA, GSM, 3G, WiMAX, 4G, RF, Wireless, Troubleshooting, Microwave, Fiber Optics, Integration, Wireless Networking, Cellular Communications, System Deployment, Testing
Education
Bergen Community College
Plastic Surgery Specialists December 2012 - November 2013
Grand Health Partners/ Plastic Surgery Specialists October 2012 - November 2012
Universal Wireless September 2011 - April 2012
Wireless Squad- Verizon September 2010 - May 2011
Skills
Microsoft Office, Customer Service, Strategic Planning, Team Building, Coaching, Cpr Certified, HIPAA, BLS, Windows, Medical Terminology, Patient Safety, Leadership, Microsoft Word, Networking
Education
Ross Medical Education Center-Grand Rapids 2012 — 2012
medical billing and office administration
Grand Rapids Community College 2007 — 2008
A freight brokerage company April 2015 - Present
PPG Industries October 2013 - March 2015
Aerotek February 2013 - October 2013
Paychex February 2011 - February 2013
Universal Wireless March 2010 - February 2011
Cricket Communications June 2008 - August 2009
CC&N February 2007 - June 2008
U.S. Cellular August 2003 - September 2006
Skills
Microsoft Office, Microsoft Excel, Microsoft Word, Typing, Data Entry, Customer Service..., Customer Retention, Customer Service..., Sales Operations, Retail Banking, Retail Sales, Telecommunication..., Call Centers, Communication, Team Leadership, Leading Meetings, Manufacturing Operations, Payroll Services, Payroll Taxes, Property & Casualty..., Help Desk Support, Wireless Networking, Wireless Communications..., Technical Services, Employee Training, Technical Training, Reference Manuals, Escalation Resolution, Policy Analysis, Paperless, Account Management, Volunteering, Criminal Law, Non-profit Volunteer, Paralegals, Civil Rights, Human Resources, Human Rights, Smartphones, Customer Service, Public Speaking, Team Building, Leadership
Education
Milwaukee Area Technical College 2013 — 2016
Associate's degree, Paralegal
Elhart Automotive Campus July 2015 - Present
DeBoer Racing April 2013 - Present
Dan Pfeiffer Auto Group July 2013 - July 2015
It Works! Global January 2012 - April 2013
At&T Business Solutions August 2011 - January 2012
Century 22 Marketing May 2011 - August 2011
Universal Wireless January 2008 - May 2011
Moorehead Communications May 2006 - April 2008
Best Buy January 2000 - May 2006
Skills
Sales Management, Cold Calling, Direct Sales, Sales Process, Sales, Customer Service, Employee Training, Marketing Strategy, Negotiation, Selling, Telecommunications, CRM, Customer Retention
Education
Grand Valley State University 2007 — 2008
Business Management , Business, Management, Marketing, and Related Support Services
Creston High School 1994 — 1997
Diploma, General/Honors
Universal Wireless April 2014 - Present
Self-employed 2010 - May 2014
The Camera Shop June 2003 - July 2006
Skills
Portrait Photography, Portraits, Event Photography, Digital Photography, Fine Art Photography, Headshots, Image Editing, Studio Lighting, Still Life, Landscape Photography, Environmental..., Darkroom, Street Photography, Adobe Creative Suite, Canon, Mac
Education
Grand Valley State University 2008 — 2010
Bachelor of Arts (B.A.), Photography
Northwestern Michigan College 2001 — 2005
Associate of Arts (AA), Biology and Communication Studies
Wisconsin Packaging Corp. March 2013 - November 2014
Universal Wireless March 2009 - October 2012
RadioShack March 2001 - January 2009
Boston Store April 2000 - March 2001
State Financial Bank February 1999 - April 2000
Education
Edgewood College 1997 — 1998
Mid-Michigan Environmental Action Council May 2015 - Present
Southern Proper September 2014 - Present
Domino's Pizza June 2013 - Present
Country Club Prep August 2014 - May 2015
Positive Impact Project July 2012 - September 2012
Universal Wireless July 2012 - August 2012
Clearwire May 2011 - August 2011
Celebration! Cinema November 2009 - April 2011
Skills
Sales, Customer Service, Marketing, Closing Deals, Keen Listener, Fast Learner, Electronics, Customer Engagement, Customer Acquisition, Nonprofits, Social Media Marketing, Social Networking, Public Speaking, Advertising, Social Media, Marketing Strategy, Microsoft Word, Event Planning, Photoshop, Blogging, Recruiting, Teamwork, Cash Register, Online Marketing, Editing, Marketing Communications, Research, Brand Development, Direct Sales, B2B, Facebook, Creative Writing, Sales Process
Education
Michigan State University 2011 — 2015
Bachelor's degree (In process), Political Theory and Constitutional Democracy
Jenison High School 2007 — 2011
General Education, College Preparatory
Generation Mobile October 2014 - Present
Sprint by Mobile Revolution May 2014 - October 2014
Universal Wireless January 2014 - May 2014
Campus Apartments June 2012 - September 2013
Sprint June 2010 - November 2011
Skills
Bilingual English/Arabic, Deadline Driven, Customer Driven, Success Driven, Challenge Driven, Creative Problem Solving, Organizational..., Project Management, Friendly Personality, Assertiveness, Strongly self-motivated, Sales, Editing, Customer Service, Leadership, Microsoft Office, PowerPoint, Problem Solving, Time Management, Microsoft Excel, Microsoft Word, Social Networking, Public Speaking, Teamwork, Research, Event Planning, Social Media, Team Leadership, Communication
Education
Western Michigan University 2012 — 2014
Eastern Michigan University
Bachelor of Fine Arts (BFA), Pre-Law Studies
Universal Wireless Inc June 2015 - Present
Universal Wireless November 2012 - November 2014
Universal Wireless Inc November 2012 - November 2014
Wireless Express LLC April 2011 - October 2012
Skills
Android development,..., Customer Satisfaction, Oracle ASM, Sales, Sales Management, Telecommunications
Education
Full Sail University 2012 — 2015
Bachelor's Degree, Mobile Development
University of Phoenix 2009 — 2012
Associates Degree, Information Technology
Universal Wireless January 2015 - April 2015
Montage Furniture Services July 2014 - January 2015
Lake Michigan Credit Union November 2013 - July 2014
Lake Michigan Credit Union July 2013 - November 2013
Lake Michigan Credit Union January 2012 - July 2013
Wireless Revolution October 2010 - December 2011
Wireless Revolution October 2008 - October 2010
Allstar Wireless December 2007 - October 2008
Skills
Banking, Credit, Financial Analysis, Risk Management, Cash Management, Finance, Management, Sales, Retail, Auditing, Credit Analysis, Loan Origination, Credit Unions, Accounting, Microsoft Excel, Customer Service, Mortgage Servicing, Microsoft Word, Team Leadership, Invoicing, Credit Cards, Credit Risk, QuickBooks, Outlook, Lines Of Credit, Fraud Detection, Employee Training, Loss Mitigation, Internal Audit, Loss Prevention, Team Building, Analysis, Refinance, Mortgage Underwriting, Customer Satisfaction, Loan Servicing, Cross Selling, Residential Mortgages, Credit Scoring, Payments, Deposits, Financial Institutions, Teamwork, Microsoft Office, PowerPoint, Team-oriented, Critical Thinking
Education
Davenport University 2009 — 2014
Bachelor of Business Administration (BBA), Finance- Incomplete
Gun Lake Casino October 2013 - Present
D.A.A.M. Corp. ( Party World) November 1998 - October 2014
Universal Wireless June 2013 - May 2014
Bankers Life and Casualty Co May 2012 - June 2013
Movie Gallery January 2008 - June 2010
Pole Star First Aid June 2004 - January 2008
Skills
Customer Service, Human Resources, Store Management, Sales, Team Building, Retail, Cash Handling, Customer Satisfaction, Inventory Management, Training, Management, Customer Retention, Hiring, Sales Management, Recruiting, P, Marketing, Hospitality, Team Leadership, Loss Prevention, Operations Management, Sales Operations, Account Management, Profit, Leadership, Direct Sales, New Business Development, Employee Training, Purchasing, Coaching, Marketing Strategy, P&L, Sales Process, Budgets, Merchandising, Negotiation, Advertising, Supervisory Skills, Entertainment, Public Speaking, Casino
Education
Grand Rapids Community College 1993 — 1996
General Studies
Grand Rapids Community College
General Studies
Verizon February 2013 - Present
Sprint by Titan Communications May 2011 - Present
Jpw Services September 2010 - May 2011
Universal Wireless May 2010 - September 2010
Rave Mobile May 2009 - May 2010
Reliable Sport September 2008 - May 2009
MC Sports October 2005 - September 2008
Skills
Customer Service, Cash Handling, Merchandising, Customer Relations, Customer Retention, Customer Satisfaction, Critical Thinking, Task Management, Microsoft Office, Inventory Management, Direct Sales, Sales, Pricing, Customer Experience, Cashiering
Education
Baker College of Muskegon 2008 — 2012
Bachelor's degree, Marketing
Davenport University 2007 — 2008
Bachelor's degree, Marketing
NetSuite June 2013 - Present
Epicor Software October 2008 - May 2013
Software Link August 2004 - October 2008
Software Link May 2004 - August 2006
Universal Wireless December 2001 - August 2003
Skills
Partner Management, SaaS, Return on Investment..., Business Process..., Sales, Salesforce.com, ERP, Enterprise Software, E-commerce, New Business Development, Lead Generation, Mobile Technology, Retail, Distribution Systems, Loyalty Programs, Direct Sales, Email Marketing, Leadership, Sales Operations, Management, Marketing, Business Process
Education
Georgia State University 2000 — 2004
Bachelor of Business Administration (BBA), Accounting and Finance
Georgia State University - J. Mack Robinson College of Business 2000 — 2004
BBA, Finance
Cynergy October 2009 - Present
RKO International, LLC August 2004 - July 2009
Universal Wireless January 2000 - April 2004
Skills
Project Planning, Customer Service, Strategies, Africa, Sales Management, Telecommunications, Wireless, New Business Development, Mobile Devices, Strategic Partnerships, Direct Sales, Start-ups, Product Management, Channel, Account Management, Product Marketing, Negotiation, Business Development, B2B, Sales Operations, Strategic Planning, Sales, Logistics, International Sales, Product Development, Management, Salesforce.com, Retail, Leadership, Mobile Communications, Business Strategy, Marketing Strategy
Education
Georgia College and State University 1990 — 1993
B.B.A.
Barry Callebaut February 2010 - May 2010
Universal Wireless June 2008 - December 2008
Universal Wireless June 2008 - December 2008
Burris Logistics September 2007 - June 2008
Honor Foods a div. of Burris Logistics September 2006 - June 2008
United Parcel Service June 2005 - September 2006
Casual Male Big and Tall June 1999 - August 2003
Education
Indiana University of Pennsylvania 2001 — 2003
B.S., Biology
Indiana University of Pennsylvania 1997 — 2003
B.S., Biology/Chemistry
Shippensburg University of Pennsylvania 1997 — 2001
n/a, Biology
University of Phoenix
Business Administration; business administration
Steelcase May 2015 - Present
Universal Wireless August 2012 - Present
Skills
Customer Service, Microsoft Office, Public Speaking, Microsoft Excel, Microsoft Word, PowerPoint, Leadership, Research, Social Media, Welding, Lean Manufacturing, Statistical Process...
Education
Ferris State University 2014 — 2016
Bachelor's Degree, Manufacturing Engineering, 3.3
Grand Rapids Community College 2012 — 2014
Welding Technology/Welder
Universal Wireless February 2010 - Present
Alcatel-Lucent January 2008 - May 2010
Alcatel-Lucent July 2007 - January 2009
Alcatel-Lucent July 2004 - January 2007
Alcatel-lucent May 2003 - May 2004
Alcatel-Lucent September 2001 - April 2003
Alcatel-Lucent April 1998 - August 2001
Skills
Core Network, IMS DB/DC, LTE, CDMA, IP, Wireless, UMTS, Telecommunications, VoIP, SDH, ATM networks, Pre-sales
Education
Keller Graduate School of Management of DeVry University 1996 — 1998
MSPM, Masters in Project Management
Keller Graduate School of Management of DeVry University 1994 — 1996
MBA, Business/Marketing
DePaul University 1991 — 1993
MSCS, Telecom
DeVry University 1979 — 1982
BSEET
Universal Wireless February 2011 - Present
Rich's iPhone Repair October 2010 - Present
Skills
Microsoft Office, Customer Service, Sales Management, Sales, Telecommunications
Education
San Jose State University
Universal Wireless September 2012 - Present
Education
Grand Rapids Community College 2012 — 2014