CCN Company
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CCN Employees
Netech Corporation February 2015 - Present
Core BTS August 2011 - January 2015
Paragon Development Systems June 2007 - August 2011
Air National Guard WI 115th Fighter Wing August 1993 - October 2008
CC&N 2006 - 2007
AT&T 1998 - 2006
Skills
Cisco Technologies, Cisco IOS, Telecommunications, Telephony, Cisco Call Manager, Switches, WAN, Networking, Routers, CCVP, VoIP, Data Center, Routing, Unified Communications, CCNP, VMware, CNA, Cisco, LAN-WAN, Nortel, Avaya Site..., Troubleshooting, Cisco Telepresence, Fax over IP, WebEx, Cisco UCS, Cisco Routers, Cisco Certified, Cisco VoIP, Microsoft Office, Jabber
Education
Mount Senario College 1993 — 1995
Bachelor's Degree, Criminal Justice, 4.0
Community College of the Air Force 1999 — 2000
Associate's Degree, Electronic Systems Technology, 4.0
Waukesha County Technical College 1999 — 2000
Computer Networking Advanced Technical Certificate, Computer Systems Networking and Telecommunications, 4.0
Pieper Electric December 2011 - Present
Faith Technologies June 2006 - August 2011
CC&N January 2001 - June 2006
CC&N October 1996 - December 2000
CC&N April 1992 - October 1996
CC&N August 1989 - April 1992
Miken, Inc. August 1982 - April 1988
National Telecom Milwaukee 1978 - 1979
Skills
VoIP, Data Center, Telecommunications, Cabling, Licensing, Sales Engineering, Wireless, Fiber Optics, Structured Cabling, Fiber Optic Networks, Wireless Networking, Solution Selling, Communication Systems..., Process Improvement, IP Networking, Business Development, Avaya, IP, Troubleshooting, Sales, Project Management, Optical Fiber, CCTV, Cisco Technologies, Strategic Planning, Integration, Management, Networking, WAN, Software Installation, LAN-WAN, CRM
Education
Milwaukee School of Engineering 1976 — 1979
ABS-EE (Almost Bachelor of Science - ECET), Electrical, Electronics and Communications Engineering
Milwaukee Technical High School 1971 — 1975
Technical Diploma, Electronics, Graduated with a 3.2 average in a 4 maximum scale
CCN 2005 - Present
Andrews University 2006 - 2015
NIST 1993 - 2005
Fermi National Accelerator Laboratory 1983 - 1988
Skills
Signal Integrity, Electronics, Project Management, Leadership, Antennas, Characterization, Product Management, Program Management, Product Development, Research, Cross-functional Team..., RF, Business Development, Telecommunications, PCB design, Start-ups, Strategy, Circuit Design, Analog, Integration, Simulations, PCB Design
Education
Northwestern University 1988 — 1993
PhD
Andrews University 1981 — 1985
BET
Storage Battery Systems, LLC July 2014 - Present
Zund America June 2012 - April 2014
QuadTech September 2004 - July 2012
REGENCO October 2001 - August 2003
Edstrom Industries May 1999 - September 2001
CC&N March 1996 - August 1998
Skills
Field Service, Troubleshooting, Test Equipment, Electronics Repair, Electronics, Automation, Testing, Electrical..., Manufacturing, Printers, PLC, Electro-mechanical, Variable Frequency..., Industrial Control, Robotics, Lean Manufacturing, Process Improvement, Electrical Engineering, Computer Hardware, Pneumatics, HMIs, Electricians, Field Service..., PLC Ladder Logic, Equipment Installation, Electricity, Preventive Maintenance, Human Machine Interface, Windows, Inkjet, Electrical Controls, PLC Allen Bradley, Cross-functional Team..., Oscilloscope, Computer Repair, Color Management, Microsoft Office, PC building, CAD/CAM, UPS Systems, Battery Management..., Battery Charger, Data Collection, CAN bus
Education
ITT Technical Institute-Greenfield 1994 — 1996
Associate of Science (A.S.), Electrical, Electronic and Communications Engineering Technology/Technician
Milwaukee Area Technical College 1990 — 1992
Electrical and Electronics Engineering
WellPoint November 2012 - Present
Wellpoint / Blue Cross and Blue Shield of GA 2002 - 2012
WellPoint 2002 - 2012
Blue Cross and Blue Shield of Ga 2002 - 2012
United Healthcare 2001 - 2002
CCN 2000 - 2001
HCA 1998 - 2000
Skills
Analysis, Analytics, Business Process..., Change Management, Contract Negotiation, Health Insurance, Healthcare, Healthcare Management, Hospitals, Leadership, Managed Care, Medicaid, Medicare, Network Development, Performance Improvement, Process Improvement, Provider Relations, Revenue Cycle, Utilization Management
Education
Medical University of South Carolina 1994 — 1996
MHA, Healthcare Administration
College of Charleston 1990 — 1994
BS, Biology
Cal X Stars May 2015 - Present
American Health Journal August 2014 - Present
Capital Market Relations November 2001 - Present
Pacific Consulting January 1998 - October 2001
Mentor Networks January 1996 - December 1997
CCN January 1995 - November 1997
Skills
Start-up Ventures, Investor Relations, Venture Capital, Media Relations, Capital Markets, Corporate Communications, Business Development, IPO, Investments, Corporate Development, Public Relations, Entrepreneurship, Start-ups, Executive Management, Mergers & Acquisitions, Private Placements, Private Equity, Funding, Angel Investing, Press Releases, Emerging Markets, Capital, Strategic Partnerships, Joint Ventures, Capital Raising, Strategy, Due Diligence, M&A experience, Alternative Investments, Investment Banking
Education
University of California, Irvine
National Investor Relations Institute
San Diego County Dental Society October 2014 - Present
San Diego Dental Health Foundation October 2014 - Present
Solar Turbines September 2013 - October 2014
Library Video Company December 2011 - February 2013
CCN December 2009 - May 2011
Skills
Editing, Proofreading, Research, Fact-checking, Outlook, Teaching, Copy Editing, Social Media, Lexis, JSTOR, Microsoft Word, Westlaw, Administrative..., Blogging, Creative Writing, Microsoft Office
Education
Temple University 2007 — 2011
BA, History
Review Med January 2013 - Present
UniMedDirect August 2010 - January 2013
MES Solutions July 2009 - July 2010
DCRX 2006 - 2008
CCN 1997 - 2001
GENEX Services, Inc. December 1989 - 1995
Skills
Claim, Managed Care, Sales Management, Workers Compensation, Insurance, Healthcare, Claims Management, Negotiation, Leadership, Liability, Property & Casualty..., Disability Insurance, Sales, Employee Benefits, Management, Selling, Sales Operations, Contract Negotiation, Account Management, Strategic Planning, Business Development, Legal Liability, Team Building, Casualty, Risk Management, Medicare, Process Improvement, Program Management, Commercial Insurance, Health Insurance, New Business Development, Brokers
Education
Texas A&M University-Commerce 1985 — 1988
Bachelor of Business Administration (BBA), HR
Coyote Logistics May 2014 - Present
PC LAN Services August 2013 - May 2014
CC&N May 2013 - August 2013
Efficient Document Solutions, Inc. May 2012 - August 2012
Skills
Salesforce.com, SugarCRM, Google Adwords, CRM, Google Analytics, Marketing Automation, Lead Generation, Cold Calling, Marketing Research, Competitive Analysis, Sales Presentations, Inside Sales, B2B Marketing, SEM, Facebook
Education
Marquette University 2010 — 2014
Bachelor of Business Administration (B.B.A.), Marketing and Finance
Marquette University 2010 — 2014
West Corporation October 2014 - Present
West Corporation 2014 - 2015
West Corporation 2014 - 2015
St John's Health Systems December 2009 - May 2012
Interline Brands March 2008 - February 2009
Business Marketer's Group-Handiman Marine July 2006 - November 2007
CC&N November 2004 - July 2006
Marsh Electronics, Inc. August 1996 - September 1999
Badger Bank SSB June 1991 - February 1996
Skills
Inventory Management, Process Improvement, Purchasing, Microsoft Excel, Teamwork, Inventory Control, Training, Process Scheduler, Customer Service, PowerPoint, Retail, Microsoft Office, Quality Assurance, Sales, Negotiation, Manufacturing, Project Planning, Team Building, Leadership, Coaching, Customer Satisfaction
Education
Tulsa Community College 2012 — 2012
Certification, Pharmacy Technician/Assistant
University of Wisconsin-La Crosse 1986 — 1988
BS, Geography/Urban Planning
University of Wisconsin
Bachelor of Science
University of Wisconsin-Stevens Point
Waste Management Recycle America December 2014 - Present
Russ Darrow April 2014 - Present
TransPerfect April 2012 - April 2014
George Webb Corporation September 2011 - April 2012
Der Deutsche Bundestag/The German Parliament July 2011 - July 2011
Projektwerkstatt Umwelt und Entwicklung January 2011 - July 2011
CC&N June 2010 - July 2010
Winona State University May 2007 - May 2010
Winona State University 2009 - 2010
Skills
Microsoft Office, Adobe Creative Suite, Localization, PowerPoint, Microsoft Word, Editing
Education
Fachhochschule Hannover 2010 — 2011
Photography
Winona State University 2005 — 2010
Bachelor of Arts (B.A.), German; Mass Communication
Examiner.com June 2012 - Present
Examiner.com January 2010 - Present
University of Utah, Huntsman Cancer Hospital January 2010 - Present
United First Financial July 2007 - September 2008
Deer Valley Resort January 2000 - January 2007
CCN January 1998 - January 1999
Intermountain Spine Institute January 1997 - January 1998
MountainLand Rehabilitation/Physical Therapy January 1994 - January 1997
Trumper Communications 1996 - 1997
Skills
PowerPoint, Purchasing, Administration, Newsletters, Event Planning, Writing, Customer Service, Excel, Word, Budgeting, Microsoft Office, Problem Solving, Editing, Social Media Marketing, Blogging, English, SEO, Leadership, Microsoft Word, Training, Microsoft Excel, Team Building, Budgets, Outlook, Time Management, Access, Data Entry
Education
American InterContinental University 2005 — 2006
Associates, Business Administration
Westminster College 1995 — 1997
Pre-Med
Utah College of Massage Therapy Inc-Salt Lake City 1995 — 1996
Massage Therapy
CC&N September 2000 - Present
CC&N January 1995 - September 2000
Wiltel Communications March 1993 - January 1995
Skills
Wireless, Fiber Optics, Cabling, CCTV, Data Center, VoIP, Vendor Management, Cisco Technologies, Troubleshooting, Optical Fiber, Solution Selling, Network Design, Ethernet, Telecommunications, Integration, Telephony, Networking, LAN-WAN, Wireless Networking, Security, Managed Services, Unified Communications, IP, Team Leadership, Project Management, Management, WAN, Contract Negotiation, Customer Satisfaction, Disaster Recovery, MPLS
Education
University of Wisconsin-Stout 2015 — 2017
Bachelor of Science (B.S.), Business Management
Gateway Technical College 2009 — 2012
Associates Degree, Business Management, 3.96 - Earning the Presidential Award
Community College of the Air Force 1989 — 1993
Associates Degree, Electronic Systems Technology
Sharp Packaging Systems March 2014 - Present
Advanced Disposal July 2010 - February 2014
The Zizzo Group August 2009 - December 2009
CC&N June 2009 - August 2009
Marquette University August 2008 - May 2009
Skills
Waste Management, Recycling, Waste, Solid Waste, Sustainability, Contract Negotiation, Contract Management, Environmental Compliance, Environmental Consulting, Salesforce.com, Customer Service, Customer Relations, Account Management, Media Relations, Public Relations, Social Media, Strategic Planning
Education
Marquette University 2006 — 2010
BA, Corporate Communications and Marketing
St. Xavier High School
A freight brokerage company April 2015 - Present
PPG Industries October 2013 - March 2015
Aerotek February 2013 - October 2013
Paychex February 2011 - February 2013
Universal Wireless March 2010 - February 2011
Cricket Communications June 2008 - August 2009
CC&N February 2007 - June 2008
U.S. Cellular August 2003 - September 2006
Skills
Microsoft Office, Microsoft Excel, Microsoft Word, Typing, Data Entry, Customer Service..., Customer Retention, Customer Service..., Sales Operations, Retail Banking, Retail Sales, Telecommunication..., Call Centers, Communication, Team Leadership, Leading Meetings, Manufacturing Operations, Payroll Services, Payroll Taxes, Property & Casualty..., Help Desk Support, Wireless Networking, Wireless Communications..., Technical Services, Employee Training, Technical Training, Reference Manuals, Escalation Resolution, Policy Analysis, Paperless, Account Management, Volunteering, Criminal Law, Non-profit Volunteer, Paralegals, Civil Rights, Human Resources, Human Rights, Smartphones, Customer Service, Public Speaking, Team Building, Leadership
Education
Milwaukee Area Technical College 2013 — 2016
Associate's degree, Paralegal
AAEC * American Alliance for Elder Care June 2013 - Present
ApexCare April 2011 - June 2013
CCN January 2010 - April 2011
SF October 2005 - December 2009
Skills
Home Care, Healthcare, Sales, Healthcare Management, Psychology, Negotiation, Long-term Care, Microsoft Office, Customer Service, Wellness, Case Managment, Treatment, Elder Care, Nonprofits, Hospitals, Certified Case Manager, Mental Health, Training, Managed Care, Social Services, Community Outreach, Medicaid, Medicare, Time Management, Public Speaking, Mental Health Counseling, Program Development, Crisis Intervention, Group Therapy, Therapists, Team Building, Psychotherapy, Counseling Psychology, Career Counseling, Event Planning, Technology Needs..., Resume Writing, Seniors, Leadership Development, Long Term Care Insurance, Supervisory Skills, Career Development, Case Management, Job Fairs
Education
University of Vermont 1996 — 2000
MassMutual
Special Care Planner, Finance
Nauset Regional High School
School for International Training
TESOL Certification, Education
Northwestern Mutual April 2014 - Present
Compwiz LLC January 2013 - Present
BMO Bank August 2013 - March 2014
CC&N January 2011 - June 2012
Orion Energy Systems, Inc. April 2009 - January 2011
Educated Solutions Corp October 2008 - December 2008
Jefferson Wells July 2007 - July 2008
JJD Mastercraft Builders, Inc. 2005 - 2006
Skills
Virtualization, Integration, IT Management, IT Service Management, Windows, Linux, System Administration, Hardware, Project Management, Active Directory, Vendor Management, Process Improvement, Security, SharePoint, Technical Support, Troubleshooting, Windows Server, Data Center, Servers, Disaster Recovery, VoIP, Cisco Technologies, Networking, Switches, Microsoft Exchange, Routers, DNS, Visio, Software Documentation, DHCP, IP, Telecommunications, Wireless, Information Technology, System Deployment, Management, Routing, Software Installation
Education
Lincoln College 1986 — 1988
Associate of Arts (A.A.), Business/Commerce, General
US Navy Electronics School 1989 — 1992
Electronic Technician, Electrical, Electronic and Communications Engineering Technology/Technician
Oakton Community College 1996 — 1997
Internet Technologies, HTML, Novell
Lincoln College 1986 — 1988
A.A., Liberal Arts and Sciences/Liberal Studies, 4.0
CC&N September 2014 - Present
Skills
Project Management, Management, Leadership, ITIL, IT Service Management, CRM, Team Management, Vendor Management, Business Process, International Project..., Customer Service, Recruiting, Change Management, Process Improvement, Infrastructure, Service Delivery, Training, People Management, Strategy, SLA, Project Delivery, Customer Satisfaction, Software Documentation, Customer Relations
Education
Leeds Beckett University 2003 — 2004
MBA, HR
Bharatiya Vidya Bhavans 1998 — 2001
B.Sc, Science
Osmania University 1998 — 2001
Bsc, IT & Electronics
CC&N February 2009 - Present
Konya Communications July 2003 - Present
Kolb+Co. October 2004 - February 2006
Riteway Bus Service, Inc. 2006 - 2006
Foley & Lardner October 2001 - July 2004
Metropolitan Builders Association 1999 - 2001
CNI newspapers 1995 - 1997
Skills
Proficient in InDesign, QuarkXPress, Illustrator, Copywriting, Newsletters, Press Releases, Public Relations, Marketing, Creative Writing, Copy Editing, Web Content, Storytelling, Feature Articles, Marketing Communications, Publications, AP Style, Writing, Social Media
Education
Marquette University 1990 — 1994
Bachelor of Arts, Journalism
Tremper High School 1987 — 1990
Concurrency, Inc. January 2013 - Present
Concurrency, Inc. January 2012 - December 2012
Concurrency, Inc. March 2009 - December 2011
Concurrency, Inc. March 2007 - March 2009
CC&N 2005 - 2007
Skills
Lync Server 2010, Microsoft Technologies, Unified Communications, Lync, Active Directory, Unified Messaging, Office 365, Exchange 2010/2007/2003, Microsoft Exchange, Hyper-V, Virtualization, VMware ESX, Windows 7, Cloud Computing, DNS, Powershell, Windows Server, Group Policy, Infrastructure, Integration, Server Architecture, System Deployment, Networking, VMware, CRM, SharePoint, Cisco Technologies, Data Center, Microsoft Certified...
Education
Boston College 1998 — 2002
Bachelor of Arts, Communications, Music
StrataCare February 2010 - Present
Viant July 2008 - July 2011
CS STARS April 2004 - July 2008
Zurich Services Corporation June 1999 - March 2004
CCN September 1996 - September 1998
Corvel Corporation June 1993 - September 1996
Education
College of DuPage 1991 — 1993
Associates, Business Administration
Airgas October 2014 - Present
Airgas November 2011 - Present
CC&N May 2011 - August 2011
CC&N January 2010 - August 2011
Kondex Corporation September 2009 - December 2009
Colorbok June 2005 - February 2008
Colorbok September 2003 - June 2005
Antenna Star September 2002 - August 2003
Skills
Microsoft Excel, SAP, Maxwell, Great Plains Software, Multi-line Phone, Outlook, QuickBooks, Accounts rece, Accounts Payable, Office Management, Quote Preparation, Ariba, Eclipse, Oracle, Financial Analysis, Fax over IP, Fax, Monarch Pro
Education
Baker College of Jackson 2008 — 2009
Associate's degree, Business Administration and Management, General
Hunziker Consulting - Cornerstone Work Comp Advisors August 2013 - Present
Hunziker Consulting - Cornerstone Work Comp Advisors - Ancillary Care Services January 2012 - July 2013
StrataCare, LLC June 2010 - December 2011
MCMC LLC Managed Care January 2009 - May 2010
Prime Health Services, Inc. January 2006 - December 2008
StrataCare, Inc. January 2000 - December 2005
CCN 1990 - 2000
Skills
Start-ups, Strategy, Insurance, Selling, Property & Casualty..., SaaS, Hospitals, Healthcare, Marketing Strategy, Healthcare Management, Health Insurance, Provider Relations, Marketing, Strategic Planning, Healthcare Consulting, Claims Management, Negotiation, Medicaid, Account Management, Claim, Risk Management, Customer Service, Executive Management, Salesforce.com, Management, Health Care Reform, Case Managment, Network Development, Contract Negotiation, Medicare, Employee Benefits, Pharmacy Benefit..., Project Management, Commercial Insurance, Networking, Workers' Compensation..., Healthcare Information..., Public Speaking, Budgets
Education
San Diego State University-California State University 1986 — 1988
M.S., Social Services
University of California, Los Angeles 1987 — 1987
M.S. research, Psychology
Oregon State University 1983 — 1986
BA, Psychology
Blue Wave Communications September 2013 - Present
Contract Services, Inc. March 2006 - July 2013
CC&N March 2003 - March 2006
Optek Communications April 1998 - March 2003
Northwest Technologies Group, Inc October 1994 - April 1998
United States Military December 1983 - September 1994
Skills
Cabling, Telecommunications, Wireless, Data Center, Fiber Optics, CCTV, Integration, Troubleshooting, Project Management, Process Improvement, Team Building, Team Leadership, Optical Fiber, Cross-functional Team..., Vendor Management, Hardware, Management, Operations Management, Security, Computer Hardware, Networking, Avaya, Project Planning, Software Installation, Avaya Technologies
Education
University of Wisconsin-Platteville 2012 — 2014
Master's degree, Project Management
University of Wisconsin-Oshkosh 2009 — 2011
Bachelor of Applied Science (B.A.Sc.), Leadership and Organizational Studies
University of Phoenix 1992 — 1993
Associate of Arts (A.A.), Electronic Technology
Hawaii Pacific University 1990 — 1993
Associate of Science (A.S.), Computer Science
John Deere September 2014 - Present
Markley Actuarial Services, Inc. March 2012 - July 2014
Oliver Wyman November 2007 - January 2012
CC&N March 2006 - August 2007
Alltel Wireless May 1999 - May 2001
Skills
Microsoft Office, Social Media, Microsoft Excel, Event Planning, PowerPoint, Customer Service, Microsoft Word, Research, Administrative..., Sales, Marketing, Outlook, Event Management, Data Entry, Spreadsheets, Call Center, Employee Benefits, Access, Human Resources
Education
Ozarks Technical Community College
Associate of Arts (AA)
Rancho Buena Vista High School July 2015 - Present
CT3 Bow Ties May 2012 - Present
Grand Canyon University August 2014 - July 2015
City of Coronado May 2011 - June 2015
Point Loma Nazarene University August 2013 - August 2014
King Chavez High School November 2012 - June 2013
King Chavez High School September 2011 - June 2013
Point Loma Nazarene University December 2011 - May 2012
CCN December 2010 - September 2011
I.E.S. Ipagro October 2009 - May 2010
Skills
Spanish, Computer Literate, Web Design, French, Fashion Design, Class B CDL, Fundraising, Event Planning, Community Outreach, Psychology, Higher Education, Youth Mentoring, Customer Service, Public Speaking, Coaching, Curriculum Development, Curriculum Design, Educational Leadership, Microsoft Office, Program Development, Program Management, Social Networking, Staff Development, Nonprofits, Research, Teaching, Student Affairs, Psychotherapy, Tutoring
Education
Azusa Pacific University 2013 — 2015
Master of Education (M.Ed.), Counselor Education/School Counseling and Guidance Services, K-12
Point Loma Nazarene University 2010 — 2012
BA, Christian Ministries
MiraCosta College 2008 — 2010
San Diego Christian College 2007 — 2008
Christian Ministry
First Managed Care Option / Active Care February 2012 - Present
SourcecorpHOV, LLC June 2010 - March 2012
ACS August 2008 - June 2010
MedRisk, Inc. 2006 - August 2008
StrataCare 2002 - 2005
CCN 1998 - 2001
CorVel Corporation 1995 - 1999
Skills
CRM, Strategic Planning, Change Management, Data Warehousing, Workers Compensation, Managed Care, Claim, Salesforce.com, Insurance, Health Insurance, Leadership, Account Management, Claims Management, Employee Benefits, Human Resources, Management, Sales, New Business Development, Team Building
Education
State University of New York - System 1969 — 1973
BA, Political Science
Johnson Controls January 2011 - Present
Christina Oblak January 2006 - January 2011
Kohl's Department Stores June 2010 - July 2010
Mental Health Association October 2009 - April 2010
Encore Nationwide January 2003 - December 2009
Ruekert/Mielke January 2009 - September 2009
CC&N February 2005 - February 2007
Skills
Digital Marketing, Marketing Strategy, Online Marketing, Event Planning, Search Marketing, SEO, Project Management, Content Strategy, Advertising, Graphic Design, Newsletters, Marketing Research, Email Marketing, Web Design, CMS, Adobe Creative Suite, Market Planning, Fundraising, Email Management, Direct Mail, Brand Management, Digital Strategy, SEM, Analytics, PPC, Brand Development, Web Analytics, Content Management
Education
Alverno College 2011 — 2013
Master of Arts (M.A.), Organizational Leadership and Deveopment
Alverno College 2007 — 2010
Bachelor of Applied Science (B.A.Sc.), Marketing/Marketing Management, General
Waukesha County Technical College 2004 — 2007
Associate of Arts and Sciences (A.A.S.), Graphic Design
Millennium Construction, Inc. July 2014 - Present
Badgerland Buildings January 2004 - July 2014
Butte Des Mortes Country Club 2001 - 2004
CC&N January 2000 - January 2001
Skills
Construction, Contract Negotiation, Budgets, Project Planning, Contractors, Construction Management, Process Scheduler, Renovation, Management, Purchasing, Negotiation, Project Management, Training, Team Building, Sales, Concrete, Submittals, Change Orders, Contract Management, Green Building, Strategic Planning, Outlook, Process Improvement, Microsoft Excel, Leadership, Project Estimation, P&L Management, MS Project, Project Bidding, Inspection, Microsoft Word, Restoration, LEED Accredited, Microsoft Exchange, Access, PowerPoint, Real Estate, Value Engineering, Budgeting, Estimating, Construction Field..., Contracts & Negotiation, MS Outlook, MS Excel, MS Word, MS Access, MS PowerPoint, MS Exchange, LEED AP BD+C
Education
DeVry University 2006 — 2008
BA - Technical Management, Project Management
Fox Valley Technical College 1999 — 2003
Associate's degree, Computer Systems Networking and Telecommunications
Appleton North High School 1995 — 1998
ATI Forged Products July 2015 - Present
DruTech Consulting March 2010 - Present
Helgesen Industries September 2013 - July 2015
Midwest Legal and eData Services, Inc (formerly Midwest Paralegal Services) November 2010 - September 2013
Stratus Technology Services May 2010 - November 2010
Robert Half Technology December 2009 - February 2010
CC&N June 2009 - August 2009
WorkWise, Inc. December 2001 - May 2009
Frontstep 1999 - 2001
Symix 1997 - 2001
Skills
SAN, Active Directory, Servers, Citrix, NAS, VMware, Windows, SQL Server, VMS, ERP, Hardware, SMB, PIX, HP, Windows Server, Windows Server 2003, Operating Systems, DNS, Database Administration, Virtualization, XP, iSCSI, Citrix Metaframe, Windows Server 2008, HP LeftHand SAN, Office365, TCM, SyteLine, Progress, Microsoft SQL Server, Mapics, Disaster Recovery, VMware ESX, Troubleshooting, Unix, System Administration, DHCP, Firewalls, Windows 7, Cisco Technologies, Networking, Business Process, Network Administration, Microsoft Exchange, Vendor Management, Office 365, Switches, Storage, Storage Area Networks
Education
Marquette University 1981 — 1985
Bachelor, Computer Science
Milwaukee Trade & Technical High School 1977 — 1981
Pre-Engineering
St. Barbara Grade School 1973 — 1977
Heartland Business Systems November 2013 - Present
CC&N August 2011 - November 2013
New York State Department of Taxation and Finance June 2009 - August 2011
Lynbrook School District June 2005 - August 2008
Skills
Cisco IOS, Cisco Nexus, Wireless Networking, Load Balancing, Firewalls, EIGRP, Routing, DNS, VPN, SQL, Switching, F500, Data Center, VoIP, Metro Ethernet, NAT, Cisco Security, DHCP, CiscoWorks, Wireshark, Frame Relay, MPLS, WAAS, NetViz, LAN-WAN, AutoCAD, FTP, SSL, TFTP, TCP, UDP, Ethernet, Polycom Video..., Cisco Technologies
Education
The College of Saint Rose 2006 — 2010
Bachelor of Science, Computer Information Systems
AB April 2015 - Present
Hedgehog Development August 2013 - November 2013
FragranceNet.com February 2012 - August 2013
Empire Staffing Group August 2011 - January 2012
Best of The Web September 2010 - December 2010
CSC February 2010 - July 2010
Chyron 2008 - 2009
Career Direction July 2007 - September 2007
CCN June 2006 - May 2007
Skills
C#, C++, ASP.NET, ASP.NET MVC, JavaScript, jQuery, jQuery UI, HTML5, CSS3, C, MySQL, .NET, Microsoft SQL Server, Linux, SQL, XML, Visual Studio, Java, HTML, CSS, Software Development, Web Applications
Education
Hofstra University 2004 — 2009
Master's Degree, Computer Science
Molloy College 2000 — 2004
Bachelor's Degree, Computer Science
CC&N June 2015 - August 2015
Allied Barton Security Services August 2012 - June 2015
Skills
Security, Microsoft Office, Access, Problem Solving, Customer Service, Training, Strategic Planning, Leadership, Security Clearance, Team Building, Project Management, Government, Team Leadership, Event Planning
Education
Gateway Technical College 2015 — 2015
Telecommunications Boot Camp
University of Maryland University College 2011 — 2013
Cyber Secuity, Finance
Ambre Associates, LLC January 1996 - Present
Wisconsin Psychoanalytic Institute October 2012 - Present
Northwestern University September 2010 - Present
Collaborative Law Institute of Illinois 2011 - Present
CCN January 2001 - Present
Youth & Family Counselling January 1992 - January 2005
Youth & Family Counseling of Libertyville January 1992 - January 1993
St. Joseph's Hospital January 1991 - January 1992
IBM January 1988 - January 1991
Skills
Group Therapy, Counselling, Mediation, Psychoanalysis, Crisis Management, Teaching, Clinical Supervision, Adolescents, Clinical, Life Transitions, Couples, Adults, Mental Health, Crisis Intervention, Treatment, Stress Management, Psychotherapy, Stress, Family Therapy, Psychology, Counseling, Groups, Play Therapy, Self-esteem, Public Speaking, Supervisory Skills, Anger Management, Crisis, Social Services, Working With Children, Parents, Mental Health Counseling, Adolescent Issues, Intervention, Young Adults, Stress Reduction, Parenting Issues, Grief Counseling, Social Skills, Crisis Counseling, Mindfulness, Behavioral Health, Interventions, CBT, Clinical Research, Child Development, Conflict Resolution, Program Development, Therapists, Google Groups
Education
Wisconsin Psychoanalytic Institute 2006 — 2012
Certificate in Psychoanalysis, Adult Psychoanalysis
Loyola University Chicago 1991 — 1993
MSW, Clinical Social Work
Northwestern University 1985 — 1989
BS, Engineering
Law Offices of Stephen Crane September 2013 - Present
Cross America Financial September 2012 - September 2013
Lebovic Law Group, LLP August 2004 - May 2012
Sedgwick, Detert and Moran January 2001 - January 2003
Borton, Petrini and Conron January 1994 - January 1998
CCN 1990 - 1993
Travelers Health Network January 1983 - January 1985
Skills
Mediation, Health care law, litigation, transaction law, corporate law, arbitration, Litigation, Corporate Law, Financial Transactions, Health Law, Training, Hospitals, Employment Law, Joint Ventures, HIPAA, Trials, Corporate Governance, Managed Care, Insurance, Alternative Dispute..., Mergers & Acquisitions, Courts, Medicaid, Business Transactions, Real Estate, Dispute Resolution, Privacy Law, Trade Secrets, Contract Negotiation, Legal Advice, Criminal Law, Legal, Insurance Law, Litigation Management, Personal Injury, Claim, Powers of Attorney, Bankruptcy
Education
University of California, Berkeley - School of Law
JD, Law
Binghamton University
Crane received his Bachelor of Arts Degree; his Doctor of Jurisprudence, History
Xerox January 2014 - Present
Anthem May 2013 - January 2014
Ancillary Care Services June 2012 - February 2013
Impairment Resources LLC. 2011 - 2012
Fiserv Insurance - P2P Link August 2008 - January 2009
Fiserv Insurance - P2P Link February 2008 - August 2008
First Health June 2003 - April 2005
First Health May 2001 - June 2003
CCN December 2000 - May 2001
CCN June 1998 - December 2000
Skills
Account Management, Business Process..., Workers Compensation, CRM, Management, Strategy, Training, Recruiting, New Business Development, Project Management, Sales, Sales Management, Negotiation, Insurance, Forecasting, Health Insurance, Contract Management, Product Marketing, Product Development, Claim, Risk Management, Employee Benefits, Managed Care, Claims Management, Process Improvement
Education
San Diego State University-California State University 1992 — 1997
BS, Finance
GE Healthcare December 2006 - Present
CC&N December 2006 - Present
Time Warner Cable June 2009 - July 2012
Skills
Customer Service, Account Management, Salesforce.com, Sales, Project Management, Process Improvement, Program Management, Microsoft Office, Management, Sales Management, ITIL, Business Analysis, Team Building, Sales Operations, Strategic Planning, B2B, Data Analysis, Marketing, Sales Presentations, New Business Development, Team Leadership, Call Centers, Customer Satisfaction
Education
Milwaukee Area Technical College 2000 — 2007
Associate's degree, Police Science
University of Milwaukee Wisconsin 2000 — 2007
Bachelor's degree, Criminal Justice
Bonded Transportation Solutions March 2013 - Present
Home Depot April 2012 - August 2012
The Home Depot 2012 - 2012
Staff Electric January 2007 - February 2009
Dnesco Electric March 2005 - February 2007
CC&N March 2001 - March 2005
SBC November 1970 - March 2001
Skills
Hardware, Software Installation, Telecommunications, VoIP, Testing, Wireless, CCNA, Optical Fiber, HP, Troubleshooting, Computer Hardware
Education
Concordia University 1989 — 1992
Bachelor of Arts, Management/Communications; Electronics and Telecommunications Electronics
Waukesha County Technical College 1987 — 1992
2 Associate Degrees, Mainly Telecommunications
U.S. Army 1967 — 1970
Sgt.E5, I qualified for Special Forces, Tanks
Cudahy High School 1962 — 1966
My Diploma, College/University Preparatory and Advanced High School/Secondary Diploma Program
Alverno College February 2010 - Present
Concordia University Wisconsin May 2014 - Present
University of Wisconsin-Madison 2003 - February 2010
JD Consulting 2000 - 2002
CC&N 2000 - 2001
Millennnium Partners LLC. 1995 - 2000
Metavante 1990 - 1995
Accenture Technology Solutions 1985 - 1990
Skills
Project Management, Information Security, Project Portfolio..., Six Sigma, Network Infrastructure, Program Management, IT Strategy, IT Management, Business Analysis, Strategic Planning, Change Management, Information Technology, Leadership, Management
Education
University of Wisconsin-Madison 1982 — 1985
MSBA, Information Systems Analysis and Design
Colorado State University-Pueblo 1978 — 1981
BSBA, Management
City of San Diego August 2008 - Present
San Diego Data Processing Corporation May 2000 - July 2008
LPL Financial January 1999 - May 2000
CCN 1997 - 1999
Skills
Business Intelligence, Lean Six Sigma for IT, Public sector..., Enterprise Architecture, Business Process, Software Project..., Vendor Management, Integration, CRM, Management, Process Improvement, SAP, Project Planning, ERP, SharePoint, Strategy, Leadership, Enterprise Software, Outsourcing, SDLC, Software Development
Education
UCSD
Computer Science
San Diego State University-California State University
MBA work
National University
BS, Business
Hilltop High School
WAY-FM Media Group, Inc. Administratiave AssistantLiberty Wire and CableOctober 2005 - July 2009
Cox Communications September 2002 - September 2005
CCN August 1995 - September 2002
Bank of America 1974 - July 1986
Skills
Customer Service, Microsoft Office, Microsoft Excel, Outlook, Microsoft Word, Event Management, Administrative..., Data Entry, Event Planning, Budgets, Radio, PowerPoint, Calendars, Broadcast, Project Management, Strategic Planning, Fundraising, Microsoft Office 2007, Office Management, Process Scheduler
Education
Grossmont College
AA, Banking and Finance
San Diego State University-California State University
Certificate, Human Resource Management
CC&N January 2010 - Present
Kondex Corporation September 2009 - December 2009
Jackson Area Chamber of Commerce May 2009 - June 2009
Colorbok August 2003 - February 2008
Skills
MS Office Suite, Microsoft CRM, Great Plains Software, Organizational..., Establish and implement..., Maxwell, Monarch
Education
Baker College Business and Corporate Services 2008 — 2009
Associate, Business Management
Baker College Business and Corporate Services 2002 — 2003
Medical Classes, Medical
NACR April 2011 - Present
Home Inspection Experts Inc. March 2003 - Present
CC&N September 2009 - April 2011
Black Box Network Services/Nextiraone July 1983 - April 2009
NextiraOne 1983 - 2005
NextiraOne 1983 - 2004
NextiraOne 1983 - 2003
WilTel Communications/Nextiraone 1983 - 2002
Centel Business Systems/Wiltel 1983 - 2000
Skills
Telecommunications, VoIP, Cabling, IVR, Wireless, Call Center, Switches, Telephony, Unified Communications, T1, IP, ACD, Managed Services, CTI, Software Installation, Avaya, Project Management, SIP, Voice Mail, Call Centers, TDM, Contact Centers, ISDN, WAN, LAN-WAN, Vendor Management, Troubleshooting, Voice, SIP Trunking, Network Design, Video Conferencing, Ethernet, QoS, Unified Messaging, Disaster Recovery, PRI, IP PBX, Telecommunications..., Data Center, Network Architecture, Home Inspections, Electrical Inspections, HVAC Inspections, Plumbing Inspections, Roof Inspections, Foundation Inspections, Building Inspections, Structural Inspections, Commercial Building..., Security
Education
ITA 2003 — 2003
Home/Building Inspector, Licensed Illinois Inspector
Triton-College 1980 — 1982
East Leyden 1976 — 1980
High School, High School
Nortel
NCSS & NCTS
Schneider National June 2014 - Present
Northwestern Mutual August 2012 - May 2014
CC&N May 2011 - January 2012
GE Healthcare / Compucom January 2010 - May 2011
NBC Universal / Compucom January 2009 - January 2010
TAB Products CO LLC August 2003 - August 2007
Metavante Corporation December 2002 - August 2003
Mercury Marine/Addecco July 2002 - December 2002
Firstar Information Services November 2000 - February 2001
TIC Enterprises LLC July 2000 - November 2000
Skills
Troubleshooting, Vendor Management, Process Improvement, Disaster Recovery, Project Management, Visio, Networking, Team Leadership, Microsoft Office, Data Center, Windows, Software Documentation, ITIL, SharePoint, Customer Service, Technical Support, Program Management, Business Analysis, Account Management, Active Directory, System Administration, Servers, DNS, VPN, Security, Windows 7, Call Centers, Windows Server, Citrix, Software Installation, VMware, Incident Management, Integration, Hardware, Laptops, Help Desk Support, IT Service Management, System Deployment, Infrastructure, Microsoft Exchange, Enterprise Software, DHCP, Management, Information Technology, Telecommunications, Training, IT Management, Windows XP, IT Operations
Education
University of Stout 2013 — 2015
Bachelor of Applied Science (B.A.Sc.), Business Administration and Management, General
University of Wisconsin-Stout 2013 — 2015
Bachelor's degree, Management, 3.32
University of Wisconsin-Milwaukee 2012 — 2013
Bachelor's degree, Psychology, 99
Marquette University 1998 — 1998
HTML, Web Page, Digital/Multimedia and Information Resources Design
Waukesha County Technical College 1992 — 1994
Associate Degree, Marketing
The Magnet Agency April 2008 - Present
1xRUN LLC March 2008 - Present
Subtrak January 2005 - Present
Ultra Light Startups November 2013 - November 2014
Aplopay July 2010 - August 2011
Time Warner Inc. February 2007 - April 2008
MTV Networks June 2005 - February 2007
CCN August 2002 - June 2005
Skills
Product Managers, Online Advertising, Digital Media, Digital Marketing, Advertising, Start-ups, Technical Recruiting, Contemporary Art, Recruiting, Creative Direction, Music Industry, Strategy, Music Production, Executive Search, E-commerce, Digital Strategy, Product Management, Online Marketing, Mobile Marketing, Sales, Social Media, Leadership, Entrepreneurship, Management, Lead Generation, Social Networking, Strategic Partnerships, Human Resources, User Experience, Web Analytics, User Interface Design, Video, Email Marketing, New Media, CRM, Mobile Applications, Content Strategy, SEM
Education
Columbia University in the City of New York 2002 — 2005
Film
GE Healthcare April 2015 - Present
GE Healthcare February 2014 - April 2015
GE Healthcare June 2011 - February 2014
GE Healthcare November 2009 - June 2011
Ashley Furniture 2003 - 2004
CC&N 1996 - 2003
Skills
ITIL v3 Foundations..., Incident Management, Problem Management, Incident Handling, IT Service Management, Service Delivery, IT Operations, Service Desk, ITIL, Change Management, Business Process..., Visio, IT Management, Troubleshooting, ITIL Certified, Help Desk Support, Disaster Recovery, Incident Investigation, Incident Response, Major Incident..., Incident Reporting, Critical Incident..., Project Management, Project Planning, Service Level Agreements, Quality Assurance, KEDB, Network Administration, Large Systems..., Server Support, Configuration Management, Software Configuration..., Computer Security, Network Security, Change Orders, IT Strategy, IT Solutions, Team Management, Team Leadership, Staff Management, Staff Retention, Technical Training, Employee Training, Desktop Application..., Desktop Support..., Escalation Resolution, Process Improvement, Hiring Employees, Performance Management, Infrastructure
Education
Western Governors University 2013 — 2017
Bachelor of Science, Business, Information Technology Management
Dover Business College 1992 — 1994
Computer Electronics Technician, Information Technology
Connecture April 2015 - Present
Connecture February 2014 - March 2015
Cornerstone Communications August 2012 - February 2014
VCPI December 2011 - August 2012
Veolia Water North America June 2008 - January 2012
CC&N February 2005 - January 2008
GE Healthcare February 2005 - January 2008
U.S. Bank 1999 - 2002
Skills
BGP, EIGRP, Security, CCNA, Switches, Process Improvement, Routers, VPN, Firewalls, ITIL, Solution Architecture, Team Leadership, Cisco Technologies, MPLS, Cisco, Riverbed, Bluecoat Proxies, Solarwinds, Wireless, Wireshark, OSPF, Proxy, RIP, Wireless Security, Routing, QoS, HSRP, VLAN, WAN, VTP, STP, Routing Protocols, IPSec, VRRP, IP, Ethernet, ASA, Checkpoint, PIX, NAT, F5 BigIP, Netscreen, HP Procurve, ShoreTel, Business Acumen, Network Architecture, LWAPP, Juniper, Fortinet, Sonicwall
Education
Cardinal Stritch University 2009 — 2011
BS, Business Management of IS
Evangel University 2002 — 2004
BS, Religion/Ethics
Marquette University
Leadership and Organizations
Meridian IT Inc. December 2008 - Present
Berbee/CDW March 2005 - December 2008
SBC August 2003 - February 2005
CC&N January 2001 - July 2003
Anixter March 1986 - December 2000
Skills
VMware, Unified Communications, SaaS, Cloud Computing, Account Management, Solution Selling, Sales, VoIP
Education
Southern Illinois University
Bachelors, Exercise Physiology
--------- February 2011 - Present
TRANSUNION INTERACTIVE April 2005 - January 2011
Cal Poly State University September 2000 - April 2005
Time Warner Cable January 1999 - September 2000
CCN January 1998 - January 1999
PATHOLOGY MEDICAL LABORATORIES January 1987 - January 1998
Skills
PMP, Software Project..., Project Management, Software Development, Management, Disaster Recovery, Vendor Management, ITIL, Unix, Business Process, Testing
Education
Marquette University
Americold Logistics, LLC. March 2014 - Present
C Town Super Market September 2012 - March 2014
Grupo Indarte, S.A. June 2008 - June 2012
Grupo Indarte, S.A. June 2008 - June 2012
CCN January 2008 - June 2008
Covidien March 2001 - September 2007
Skills
Diseño Gráfico, Compras Nacionales e..., Distribución y..., Windows, Adobe Creative Suite, Office 2010, SketchUp, Microsoft Office, Microsoft Excel, Photoshop, Microsoft Word, PowerPoint, Outlook, Customer Service, Windows 7, HTML, Windows Server, Active Directory, Access, Adobe Acrobat, Mac OS X, Project Management, XP, Gestión de proyectos, Logística, Microsoft Outlook, Mejora continua, Microsoft Windows, Seis Sigma, Negociación, Servicio de atención al..., Análisis de causa raíz, Lean manufacturing, Kaizen, Microsoft PowerPoint, Mejora de procesos
Education
Canadian American Institute 2010 — 2012
Ingles Avanzado
Universidad Autónoma de Santo Domingo 2002 — 2009
Licenciatura en Sistemas, Licenciatura en Sistemas, 83.5 Prom
Oracle March 2014 - Present
Associated Bank December 2011 - March 2014
East Wisconsin Savings Bank September 2010 - February 2012
Thrivent Financial for Lutherans September 2009 - September 2010
Thrivent Financial for Lutherans September 2008 - September 2009
TEKsystems October 2002 - September 2008
CC&N September 2002 - October 2002
Curb Appeal January 2001 - January 2002
US Army January 1996 - January 1999
Skills
Vendor Management, Vulnerability Assessment, Vulnerability Management, Penetration Testing, Ethical Hacker, Information Security, Vulnerability Scanning, Shell Scripting, Python, Metasploit, NeXpose, Burp Suite, Backtrack, Windows, Servers, CISSP, Information Technology, Network Security, Security
Education
University of Phoenix
a Bachelor's degree, Information Technology
Fox Valley Technical College
Berkshire Hathaway Home Services California Realty March 2011 - Present
CCN October 2005 - June 2011
Keller Williams Realty December 2009 - March 2011
Foundation for Personal Finance Education December 2009 - August 2010
Baxter October 2003 - October 2005
Aon September 2002 - July 2003
Universal Studios August 2001 - April 2002
Alcatel August 2000 - April 2001
Hughes Electronics November 1998 - August 2000
Skills
Real Estate Transactions, Management, Sales, Buyer's Agent, First Time Home Buyers, Residential Homes, Contract Negotiation, Relocation Buyers, Referrals, Negotiating, Buyer Representation, Seller's, Employee Benefits, Human Resources, Employee Relations, Benefits Administration, HRIS, Recruiting, Onboarding, PeopleSoft, Program Management
Education
University of California, Santa Barbara 2005 — 2007
Human Resources Management, Human Resources Management
California State University-Northridge 1995 — 1997
B.A., English Literature
College of the Canyons 1992 — 1995
A.A., Social Sciences
Canyon High School 1988 — 1991
Diploma, Sociology
Coventry Health Care August 2001 - March 2010
First Health, CCN Managed Care, Inc. October 1998 - March 2010
CCN Healthcare PPO October 1990 - March 2010
First Health 1990 - 2009
CCN 1998 - 2003
CCN Managed Care, Inc/ First Health (Coventry Health) 1998 - 2003
Coventry Health Care November 1990 - October 1998
CCN Managed Care December 1992 - September 1997
Skills
Health Insurance, Managed Care, Healthcare, Medicare, Microsoft Word, Sales, Process Improvement, Administrative..., Customer Service, Customer Satisfaction, Marketing, Training, Employee Benefits, Insurance, Team Building, Leadership, Account Management
Education
University of Phoenix 2008 — 2011
BSB/A, Business Administration
University of Phoenix 2002 — 2004
Bachelor of Science, Business Administration, 3.70 GPA
Grossmont College 1967 — 1969
El Capitan High School 1963 — 1967
StoneRiver September 2003 - Present
InsureWorx April 2000 - September 2003
Information Engineering September 1999 - April 2000
Information Engineering January 1997 - September 1999
Information Engineering October 1992 - January 1997
Centel Corporation July 1992 - October 1992
IBM Global Services (Boulder, CO) October 1991 - July 1992
National Westminster Bank (London, UK) March 1991 - June 1991
IBM Global Services (Warwick, UK) October 1989 - December 1990
CCN August 1988 - October 1989
Skills
DB2, ETL, Dimensional Modeling, Data Warehousing, Database Design, PL/SQL, PowerDesigner, Kimball Methodology, Agile Methodologies, Unix, Cognos 10.1, Cognos Transformer 10.1, Cognos Framework..., Pentaho Data..., Cognos, Cognos ReportNet, Data Modeling, Data Analysis, Business Intelligence, Oracle 11g, Cognos Report Studio..., Oracle, Databases, Pentaho, Software Development, SDLC, COBOL, Business Analysis, Mainframe, Microsoft SQL Server, JCL, CICS, Testing
Education
Staffordshire University 1982 — 1985
BS, Computer Science
Marquette University January 2013 - Present
Marquette University January 2010 - January 2013
U.S. Bancorp Insurance Services November 2001 - May 2009
CC&N December 2000 - November 2001
Skills
Licensed as a Resident..., Planned Giving, Alumni Relations, Higher Education, Fundraising, Non-profits, Research, Raiser's Edge, Microsoft Office, Nonprofits, Marketing, Leadership, Management, Volunteer Management
Education
Carroll College 1998 — 2000
Information Technology
Waukesha County Technical College 1996 — 1997
Information Technology
Marquette University
STARS (Scottsdale Training & Rehabilitation Services) September 2015 - Present
AmeriCorps September 2015 - Present
GoDaddy August 2013 - June 2015
Arizona State University August 2012 - December 2012
CCBill 2012 - 2012
Arizona State University August 2011 - December 2011
CCN June 2009 - July 2010
Skills
Social Media, Training, Customer Service, Data Entry, Technical Support, Sales, Leadership, Social Media Marketing, Public Speaking, Conflict Resolution, Management, Marketing, Customer Satisfaction, Team Building, Microsoft Office, Call Centers, E-commerce, Performance Improvement, Organizational Behavior, Secretarial Skills, CRM, Social Networking, Research
Education
Arizona State University 2014 — 2016
Certificate in Applied Business Data Analytics
Arizona State University 2010 — 2013
Bachelor of Science (B.S.), Psychology
Mesa Community College 2008 — 2010
Psychology
Gilbert Tweed International March 2015 - Present
Trowbridge&Company, Inc. June 2003 - March 2015
ALPHATECH 2002 - 2003
Trowbridge&Company, Inc. June 1987 - January 2001
CCN 1994 - 1997
Canny, Bowen, Inc. January 1983 - January 1988
Chomerics Inc. September 1981 - January 1983
Eastern Gass & Fuel January 1978 - September 1981
Skills
Recruiting, Executive Search, Strategy, Human Resources, Management Consulting, Leadership, Business Development, Management, Program Management, Strategic Planning, Start-ups, Consulting, Project Management, Interviews, Business Strategy, Temporary Placement, New Business Development, Information Assurance, Search, Manufacturing, Engineering, Systems Engineering, Industrial & Labor..., U.S.P.T.A. Elite...
Education
University of Pittsburgh 1960 — 1966
A. B. and A. M., English & Chemistry
The Bon Ton Stores Inc. September 2014 - Present
Marquette Student Media Advertising and Marketing May 2013 - May 2014
Nordstrom May 2011 - May 2014
Marquette-ing Club: Student Marketing Organization November 2012 - December 2013
CC&N May 2013 - August 2013
Dean's Council- Marquette University February 2012 - February 2013
Marquette-ing Club, Marquette University May 2011 - November 2012
Merrill Lynch June 2012 - August 2012
Marquette University Office of Disability January 2012 - May 2012
Nordstrom April 2008 - April 2010
Skills
Sales, Customer Service, Social Media, Social Media Marketing, Fundraising, Facebook, Leadership, Marketing, Product Knowledge, Management, Time Management, Strategic Planning, Retail, Recruiting, Integrated Marketing, Merchandising, Social Networking, Event Planning, PowerPoint, Adobe Creative Suite, Advertising, Marketing Research, Microsoft Office, Public Speaking, Marketing Communications, Public Relations, Email Marketing, Event Management
Education
Marquette University 2010 — 2014
Bachelor of Science, Business Administration; Marketing and Advertising
Loyola Academy 2006 — 2010
The Art Wolf Gallery July 2015 - Present
Emanuel Morez, Inc. March 2015 - Present
CCN January 2010 - May 2014
Fuego North America April 2007 - October 2009
Pentagram Design January 2005 - March 2007
Skills
Publishing, Graphic Design, Direct Mail, Magazines, Advertising, Digital Media, Newspapers, Management, Integrated Marketing, Direct Marketing, Email Marketing, Publications, Online Advertising, Lead Generation, Online Marketing, New Media, Content Strategy, Advertising Sales
Education
University of California, Berkeley 1999 — 2003
Postmodern Theory in Art and Literature
Aurora Health Care June 2015 - Present
ClearPath Connections August 2013 - June 2015
CableCom, LLC February 2012 - May 2013
CableCom, LLC December 2010 - March 2012
DRS Technologies, Inc. 2009 - 2010
CC&N November 2005 - March 2009
Fortress Solutions March 2004 - November 2005
Digital Networking Group, LLC 2003 - 2004
Allied Technologies LLC 2002 - 2003
Convergent Solutions 1999 - 2002
Skills
Project Management, CCTV, Physical Security, Access Control, Fire Protection, Account Management, Operations Management, Telecommunications, Data Infrastructure, Microsoft Office, Sales Support, Network Engineering, People Management, IP Networking, Cabling, Telephony, Wireless, VoIP, Fiber Optics, Data Center, Troubleshooting, Customer Relations, Integration, Optical Fiber, Electronics, Visio, Customer Service, Management, Project Estimation, Quantity Take-offs, Accubid, Blueprint Reading, BICSI, Inside Plant, Budgets, Network Security, WAN, Software Installation, T1, Low Voltage, LAN-WAN, Network Design, Unified Communications, TCP/IP, Sales Operations, Switches, Cisco Technologies, Testing, Wireless Networking, Ethernet
Education
Concordia University-Wisconsin 2001 — 2003
Bachelor, Business Communications
ITT Technical Institute 1993 — 1995
Associates, Electronic Engineering
Madison High School 1989 — 1993
Diploma, Electronic Engineering
Glen Hills 1986 — 1986
Fiserv April 2015 - Present
Fiserv June 2014 - Present
CC&N February 2008 - June 2014
CEVA Logistics August 2007 - February 2008
US Cellular 2001 - 2007
Target December 1998 - December 2000
Target February 1995 - December 1997
Target 1992 - 1995
Skills
Microsoft Office, Customer Service, Inventory Management, Visio, Wireless, Problem Solving, Customer Satisfaction, Team Leadership, Management, Account Management, Telecommunications, Project Management, Troubleshooting, Direct Sales, Coaching, Call Centers, Process Improvement, Microsoft Word, Retail, Sales, Leadership, Vendor Management
Education
Indiana University Bloomington 1997 — 1999
Human/Medical Genetics
Indiana University-Southeast 1992 — 1994
Bachelor of Science (B.S.)
Gilchrist Hospice Care June 2013 - Present
The George Washington University Hospital November 2012 - June 2013
GWU Hospital August 2011 - November 2012
CCN March 2010 - August 2011
Chesapeake Registry December 2006 - March 2010
Dimensions Healthcare System 2002 - 2004
Skills
Nurses, Team Building, Recruitment/Retention, Healthcare Staffing, Nursing Administration, Staff Education, Clinical Management, Organizational..., Peer Counseling, Customer Relations, Employee Relations, Emergency Room, Medical/Surgical, Nursery, NICU, Innovation, Critical Thinking, Highly Adaptable, Self-driven, People-oriented, Perceptive, Service Minded, KPI, Dashboard, Business Metrics, Culture Change, Strategic Planning, Hospitals, Change Management, Microsoft Office, Coaching, Customer Service, Process Improvement, Public Speaking, Problem Solving, Organizational..., Social Media, Public Relations, Leadership Development, Performance Management, Hiring, Mentoring, Interviewing, Talent Acquisition, Non-profits, Onboarding, Employee Engagement, Conflict Resolution, Business Strategy, Nursing
Education
University of Maryland University College 2007 — 2010
Master's degree, Non-Profit/Public/Organizational Management
Saint Peters College 1981 — 1985
Bachelor's degree, Health/Health Care Administration/Management
Sikich February 2014 - Present
CC&N July 2009 - February 2014
M&I Bank 2000 - 2008
Hyatt Regency Milwaukee 1996 - 2000
Skills
Management, System Administration, Mobile Communications, Outsourcing, Troubleshooting, Wireless, Telecommunications, Vendor Management, Administration, Networking, Call Centers, Data Entry, Customer Satisfaction, Team Leadership
Education
University of Phoenix 2014 — 2016
Human Services Management
University of Wisconsin-Milwaukee 1995 — 1997
Rufus King High School 1991 — 1995
High School Diploma
Saul Ewing LLP September 2013 - Present
Job Works Inc March 2013 - September 2013
CCN July 2011 - October 2012
Philadelphia Workforce Development Corporation July 2005 - August 2010
Skills
Job Coaching, Screening Resumes, Recruiting, Resume Writing, Copy Editing, Editing, Fact-checking, Proofreading, Freelance Writing, Creative Writing, Blogging, Feature Articles, Short Stories, Journalism, Web Content, Non-fiction, Fiction Writing, Interviews, AP Style, Newsletters
Education
Temple University 2007 — 2011
Bachelor of Arts (BA), Communication, Journalism, and Related Programs
CC&N May 2014 - Present
Best Buy August 2013 - May 2014
Skills
Customer Service, Microsoft Office, VMware, Customer Satisfaction, Leadership, Inventory Management, Microsoft Word, Team Leadership, Time Management, PowerPoint
Education
Milwaukee Area Technical College 2013 — 2015
Associate's degree, Information Technology, 3.5
Milwaukee Area Technical College 2013 — 2015
Associate's degree, Information Technology
University of Wisconsin-Milwaukee
Bachelor's Degree, Computer/Information Science Technology (I.S.T)
Level 3 Communications November 2014 - Present
tw telecom March 2007 - November 2014
CC&N August 2005 - March 2007
TDS Metrocom March 2003 - August 2005
AT&T March 1997 - 2003
Skills
Co-location, Telecommunications, Solution Selling, VoIP, MPLS, Managed Services, Telephony, Unified Communications, Direct Sales, Wireless, Vendor Management, Cloud Computing, Metro Ethernet, Cisco Technologies, Ethernet, B2B, SIP Trunking, Sales, Sales Engineering, Selling, Salesforce.com, Strategic Partnerships, IP, Call Centers, SaaS, Broadband, Professional Services, Cellular Communications, Mobile Devices, T1, Channel Partners, LAN-WAN, Networking, Sales Process, WAN, Avaya, DWDM, Fiber Optics, Internet Services, Enterprise Software, Account Management, Optical Fiber, Network Design, SIP, Hosted Services, Data Center, TDM, Video Conferencing, Cabling, Long Distance
Education
Auburn University 1983 — 1990
Bachelor’s Degree, International Business
ManpowerGroup April 2014 - Present
Wheaton Franciscan Healthcare October 2011 - April 2013
Wheaton Franciscan Medical Group October 2011 - April 2013
Aurora Health Care June 2008 - September 2011
Aurora Health Care January 2008 - January 2011
CC&N January 2008 - June 2008
CC&N January 2007 - January 2008
U.S. Cellular January 1997 - January 2007
U.S. Cellular January 1997 - January 2007
Skills
Customer Service, Training, Call Centers, Retail, Technical Support, Negotiation, Wireless, Merchandising, Customer Retention, Microsoft Office, Microsoft Word, Outlook, Microsoft Excel, Customer Satisfaction, Market Research, Public Speaking, PowerPoint, Team Building, Help Desk Support
Education
Mount Mary College 1997 — 2001
B.A, Graphic Design
Mount Mary College 1996 — 2001
Bachelor's, Graphic Design
NBTY May 2012 - Present
Team 91 Lacrosse April 2010 - Present
Bellport Youth Lacrosse June 2009 - December 2014
Weight Watchers December 2011 - April 2012
RBS Markets & International Banking June 2009 - December 2011
L.J.A. Associates December 2008 - May 2011
Third Sky, Inc. May 2007 - October 2008
CCN August 2002 - May 2007
Opcenter 2002 - 2002
IDENTRUS, LLC December 2000 - October 2001
Skills
IT Service Management, ITIL, Process Improvement, Leadership, Business Process, Management, Project Management, Cross-functional Team..., Vendor Management, Strategy, Program Management, Professional Services, Governance, Service Delivery, Incident Management, Change Management, IT Strategy, Business Analysis, Project Planning, IT Management, Service Desk Management, Coaching, IT Operations, SharePoint, Executive Management, Problem Management, Business Continuity, Budgets, Budget Process, Service Management, Finacial Management, Board of Director..., Board of Directors, Call Centers, Sports Coaching
Education
Nassau Community College 1990 — 1992
Associates Degree, Criminal Justice
GE Healthcare September 2014 - Present
GE Healthcare January 2012 - September 2014
GE Healthcare April 2006 - January 2012
GE Healthcare December 2004 - April 2006
GE Healthcare May 2003 - December 2004
GE Healthcare July 2000 - May 2003
GE Capital October 1998 - July 2000
OHCC February 1998 - October 1998
CC&N June 1989 - February 1998
Skills
Team Building, Strategy, Strategic Planning, Six Sigma, Business Process..., Capital Equipment, Cardiology, Change Management, Cross-functional Team..., DICOM, Digital Imaging, Healthcare, Healthcare Industry, Healthcare Information..., Leadership, Hospitals, Management, Medical Imaging, Medical Devices, Operational Excellence, Operations Management, P, PACS, Process Improvement, Product Development, Program Management, Project Management, Radiology, Product Launch, Market Development
Education
Marquette University
MBA
Lakeland College
Business / Marketing
Securian Financial Group May 2014 - January 2015
Rasmussen Inc February 2011 - July 2013
Rasmussen College November 2010 - February 2011
Rasmussen, Inc May 2009 - November 2010
CC&N August 2003 - September 2008
Skills
Recruiting, Employee Engagement, Employee Relations, Technical Recruiting, Human Resources, Succession Planning, Staff Development, Performance Management, Management, College Recruiting, Talent Management, Training, Talent Acquisition, Coaching, Personnel Management, E-Learning, Resume Writing, Onboarding, Distance Learning, Career Counseling, Organizational..., Customer Service, Leadership Development, Career Development, Adult Education, Applicant Tracking..., Leadership, Team Building, HRIS, New Hire Orientations, Conflict Resolution, Employee Training, Interviews, Organizational..., Job Coaching, Temporary Placement, Benefits Administration, FMLA, Hiring, Workforce Planning
Education
St. Olaf College 1995 — 1999
CC&N (Communications, Cabling and Networking) July 2008 - Present
CC&N 2008 - Present
Comstar LLC May 2002 - June 2008
Norstan Communications May 1982 - April 2002
Norstan Communications May 1979 - May 1982
Skills
Video Conferencing, Solution Selling, Account Management, Direct Sales, Unified Communications, Telecommunications, Sales, Contract Negotiation, Sales Operations, Team Building, Strategic Planning, Customer Service, Team Leadership, Marketing, Wireless, Telephony, Salesforce.com, Management, Business Development, New Business Development, Business Strategy, IP, Training, B2B, CRM, Strategy, Marketing Strategy, Lead Generation, P&L Management, Vendor Management, Leadership, VoIP, Data Center, Networking, Product Marketing, Sales Process, Coaching, Process Improvement, Customer Retention, Customer Satisfaction, Key Account Management, Integration
Education
Carroll University
BA, Social Sciences, English & Education
Kimberly High School, Kimberly ,WI
History and Social Sciences, K-12 Education and English
Experis May 2014 - Present
Solu Technology Partners January 2014 - April 2014
Apollo Group December 2011 - November 2013
MDI Group July 2011 - December 2011
General Dynamics C4 Systems June 2009 - June 2011
Superior Technical Resources October 2008 - May 2009
nQueue June 2007 - July 2008
.assisTek (formerly Assist Technologies) October 2005 - May 2007
Coventry Health Care August 2000 - October 2005
CCN July 2000 - July 2000
Skills
Functional Requirements, Team Building, Software, Document Management, Requirements Analysis, Business Process, SDLC, Quality Center, Application Lifecycle..., Black Box Testing, Atlassian JIRA, Agile & Waterfall..., User Acceptance Testing, Test Planning, Test Driven Development, Integration, Testing, Agile Methodologies, Software Documentation, Training, Software Quality..., Databases, Project Management, Windows, System Administration, Web Applications, Test Cases, Quality Assurance, Operating Systems, Manual Testing, Business Analysis, Systems Analysis, Test Strategy, Defect Tracking, Security, Visio, MS Project, Systems Engineering, HP Quality Center, JIRA
Education
Iowa State University
CC&N July 2014 - Present
Service Express, Inc. June 2012 - July 2014
Walmart November 2001 - June 2012
Skills
Computer Hardware, Troubleshooting, Customer Service, Windows 7, Networking, Technical Support, Customer Satisfaction, Hardware, Servers, XP, Team Leadership, Windows, Microsoft Office, Telecommunications, HP, Laptops, System Administration, Software Documentation, Active Directory, Computer Repair, Access, Data Center, Operating Systems, Inventory Management, Windows Server, VMware, Windows Vista, Software Installation, Wireless Networking, IBM AS/400, Help Desk Support, Windows XP, Printers
Education
ITT Technical Institute-Greenfield 2010 — 2012
Associate's degree, Computer Systems Networking and Telecommunications, 4.0
Time Warner Cable August 2011 - Present
Time Warner Cable October 2008 - August 2011
CC&N May 2007 - October 2008
Time Warner Cable February 2002 - May 2007
Skills
Telecommunications, Wireless, VoIP, Cabling, Troubleshooting, Strategic Planning, Management, IP, Fiber Optics, Ethernet, Customer Satisfaction, Cisco Technologies
Education
Milwaukee Area Technical College 2008 — 2011
Associate's Degree, IT Data Networking
Everest University July 2010 - Present
i9 Sports September 2008 - May 2009
Pharmerica May 2001 - September 2008
Quality Carriers January 2000 - May 2001
Kforce Inc August 1999 - January 2000
CCN November 1997 - July 1999
Locke Lord Bissell & Liddell LLP October 1992 - October 1997
Jackson Park Hospital October 1987 - October 1992
Skills
Microsoft Office, Word, Customer Service, Process Improvement, Management, Microsoft Word, Databases, Quality Assurance, SQL, Software Documentation, VB.NET, Outlook, Software Development, System Administration, Microsoft SQL Server, Team Leadership, SharePoint, Program Management, Dependable Team Player
Education
Purdue University Calumet 1981 — 1986
Bachelor of Science (B.S.), Mathematics and Computer Science
Harley-Davidson Motor Company April 2014 - February 2015
UW-Milwaukee January 2011 - April 2014
PURSENAL X'PRESSIONS September 2012 - July 2013
Lotz of Luv Child Care September 2009 - July 2011
Tek Systems 2007 - 2009
Rockwell Automation December 2007 - October 2008
CC&N February 2004 - August 2007
CC&N March 2003 - February 2004
Medical College Of Wisconsin September 2002 - March 2003
Waukesha Electric Systems 1995 - 2001
Skills
Visio, Scope Management, Microsoft Office, Wireless, Projects, Change Control, Project Management, Process Improvement, Program Management, Software Documentation, ITIL, Troubleshooting, Data Center, Networking, Organizational..., Detailed Organization, Time Management, Six Sigma, HIPAA, FERPA, Network Infrastructure, Social Sales, Communication Skills, Certified Project..., Healthcare Information..., Higher Education, VoIP, Management, Security, SharePoint, System Administration, Team Leadership, PMP, Active Directory, Leadership, Integration, IT Management, Vendor Management, Infrastructure
Education
MATC 1984 — 1986
Paralegal/Accounting
Concordia University-Wisconsin 1983 — 1984
East Troy High School 1979 — 1983
Diploma, Business
CC&N April 2002 - Present
Waukesha Electric Systems June 1998 - March 2002
Walworth County October 1996 - June 1998
Walworth County Clerk of Courts May 1996 - October 1996
GMR Marketing February 1989 - May 1996
Education
Concordia University-Wisconsin 1983 — 1984
MedImpact November 2007 - Present
ccn 1996 - 2005
Skills
Visio, Business Analysis, SDLC, Business Intelligence, PL/SQL, Data Warehousing, Requirements Analysis, Agile Methodologies, Data Modeling, Software Project..., Systems Analysis, Oracle, Requirements Gathering, SharePoint, SQL, Process Improvement
Education
San Diego State University-California State University 2001 — 2005
Corelogic 2000 - May 2015
Stone Analytics Inc. February 2000 - September 2000
CCN 1998 - 2000
NCR 1996 - 1998
NCR 1994 - 1996
NCR 1993 - 1994
NCR 1990 - 1993
NCR 1986 - 1990
Skills
Visio, SDLC, Requirements Analysis, Business Requirements, Agile Methodologies, Software Project..., Scrum, Vendor Management, Program Management, PMP, SharePoint, Business Analysis, Agile Project Management, Software Documentation, Testing, Quality Assurance, Change Management, User Acceptance Testing, Integration, Business Intelligence
Education
National Technological University
Master's Degree, Engineering Management
University of California, San Diego
BS in Electrical Engineering
Molina Healthcare December 2013 - Present
Coventry Health Care 2005 - 2013
First Health August 2001 - April 2005
CCN 1997 - 2001
HCA 1995 - 1997
Skills
Provider Relations, Managed Care, PPO, Medicaid, Healthcare, Hospitals, Medicare, Health Insurance, Healthcare Management, Physicians, Healthcare Industry, HMO, Account Management, Health Policy, Network Development, Contract Negotiation, Credentialing, Network Administration, HIPAA, Finance, Pay for Performance, Physician Relations
Education
Stanford University
Bachelor of arts, Psychology
Tulane University - A.B. Freeman School of Business
Master of Business Administration (MBA), Finance, Marketing
New York City Fire Department March 2005 - Present
Star Technologies Inc. February 2005 - Present
Forest Laboratories Inc. July 2004 - March 2005
CCN September 2002 - July 2004
JP Morgan Partners September 2002 - July 2004
Arthur Andersen LLp 1998 - 2002
Skills
Business Analysis, Project Management, Software Documentation, Microsoft Office, Integration, Access, Process Improvement, Homeland Security, SQL, Disaster Recovery, Program Management, Emergency Management, Public Safety, Fire Management, First Responder, Business Continuity, Security
Education
City University of New York-College of Staten Island 1992 — 1995
Tottenville High School 1988 — 1992
HS, 12
Alliant Insurance Services July 2008 - Present
CCN Managed Care Inc?First Health 1989 - December 1999
CCN Managed Care Inc/First Health 1989 - 1999
Community Care Network - CCN 1989 - 1999
CCN 1989 - 1999
Education
University of Phoenix 1990 — 1995
Aon Hewitt 2009 - Present
Hewitt Associates November 1999 - 2009
CCN 1991 - 1999
Skills
BPO, Outsourcing, Service Delivery, Vendor Management, Call Center, Transition Management, Performance Management, PMP, Offshoring, Process Improvement, Business Process..., Six Sigma, CRM, Talent Management, Operations Management, Management, Benefits Administration, Call Centers, Employee Engagement, Leadership, Employee Benefits, Change Management, Defined Benefit
Education
Governors State University
Verizon Wireless October 2009 - Present
Alltel January 2009 - October 2009
Alltel March 1996 - October 2009
Alltel January 2004 - December 2006
Alltel September 2001 - December 2003
Alltel February 2000 - September 2001
Alltel May 1999 - January 2000
Alltel March 1996 - April 1999
CCN February 1995 - March 1996
TSYS September 1993 - January 1995
Education
Columbus State University
Masters of Science, Organizational Behavior
Project Management Institute
PMP, Project Management
Troy University
Bachelors of Science, Marketing
Global Excel Management Inc. March 2015 - Present
Healthcare Consultant, LLC November 2012 - Present
Medtech Reimbursement, LLC 2009 - 2012
Advanced Medical Review, LLC. 2002 - 2012
Action Healthcare Management, Inc. 1995 - 2012
AHCCCS Blue Connection (A wholly owned subsidiary of BC/BS of AZ) 1994 - 1995
CCN February 1992 - June 1994
Prior Work History 1978 - 1994
Skills
Healthcare, Managed Care, Health Insurance, Medicaid, Medicare, Healthcare Management, Utilization Management, Hospitals, Case Management, Organizational..., Program Development, Appeals, Hospital Bill Audits, Nursing Management, Disease Management, Case Managment, Healthcare Information..., Clinical Research, Long-term Care, Leadership, Management, Employee Benefits, Insurance, Healthcare Consulting, Health Policy, Utilization Review, PPO, Credentialing, Patient Advocacy, Medical Billing, Claim, Physician Relations, Network Development, Provider Relations, Self-funded, Accountable Care, HEDIS, Healthcare Industry, Medicare Part D, Health Care Reform, HIPAA, Physicians, Medicine, Quality Improvement, Revenue Cycle Management, Pharmacy Benefit..., Home Care, Revenue Cycle, HMO, Workers Compensation
Education
University of Phoenix 1990 — 1993
BS/BA, Business Administration - Emphasis on Healthcare Administration
San Joaquin Delta College 1974 — 1976
Associate Science, Nursing - RN
CC&N February 2013 - Present
CC&N May 2005 - February 2013
CC&N May 2000 - May 2005
RED Distribution January 1996 - January 1999
Skills
Network Administration, Troubleshooting, Active Directory, Cisco Technologies, Windows Server, Data Center, Network Design, LAN-WAN, VPN, Switches, WAN, Routing, Network Engineering
Education
Milwaukee Area Technical College 1999 — 2000
Uihlein Electric August 2013 - Present
CC&N March 2007 - August 2013
Time Warner Cable May 1985 - April 2007
Skills
Cabling, Troubleshooting, Data Center, Unified Communications, Wireless, LAN-WAN, Network Administration, Telephony, Cisco Technologies, Network Design, Optical Fiber, Networking, Fiber Optics, VoIP, Avaya, VPN, Network Engineering, Security, Switches, Telecommunications, IP, Ethernet, Active Directory, Vendor Management, Routers, Wireless Networking, Routing, MPLS, WAN, Employee Management, Customer Service
Education
Milwaukee Area Technical College 1980 — 1983
Nuance Communications February 2014 - Present
QuadraMed June 2008 - February 2014
QuadraMed October 2005 - June 2008
Private Healthcare Systems June 2004 - September 2005
First Health August 1995 - March 2000
CCN 1995 - 2000
Skills
Managed Care, Project Management, Healthcare Information..., Healthcare, Process Improvement, SDLC, Revenue Cycle, Healthcare Management, Software Implementation, Software Project..., Program Management, Informatics, Healthcare Consulting, HIPAA, Strategic Planning, Hospitals, Medicaid, IT Management, Cross-functional Team..., Project Portfolio..., Agile Methodologies, PMP, Health Insurance, Medicare, Visio, SharePoint, Contract Management, Leadership, Business Analysis, Management, Agile Project Management, Healthcare Industry, Enterprise Software, PMO, Business Process, IT Strategy, Software Documentation, Health Information..., CRM, Software Development
Education
North Central College 1984 — 1988
Bachelor of Arts (BA), Communication
Serve Enterprises, Inc. August 2007 - Present
HSN February 1999 - August 2007
CCN 1995 - December 1998
Community Care Network 1993 - 1998
Skills
Requirements Analysis, User Acceptance Testing, Testing, SDLC, Quality Center, Quality Assurance, Business Analysis, Software Documentation, Software Project..., Test Planning, Regression Testing, Integration, Unix, Process Improvement, Web Applications, Test Automation, QTP, Software Quality..., Test Cases, Visio, SQL
Education
University of Phoenix 2001 — 2003
MCIS, Computer Information Science
Florida Metropolitan University 1993 — 1995
BS, Information Systems
JPMorgan Chase May 2006 - Present
CCN October 2002 - May 2006
New Horizons CLC October 2000 - October 2002
Skills
VBA, Access, SQL, Interest Rate..., Microsoft Office, Securities, Business Analysis, Python
Education
Baruch College, City University of New York (CUNY) 2007 — 2009
MS, Financial Engineering
Williams College 1995 — 1999
Bachelor of Arts (BA), English/Theater
Quicken Loans September 2014 - Present
Quicken Loans May 2013 - September 2014
AT&T September 2007 - May 2013
Ohio National Financial 2006 - 2007
Owens Corning 2005 - 2007
Vero Systems 2003 - 2004
CC&N 2001 - 2003
GE Healthcare 2001 - 2003
Comwavz 2001 - 2001
Xspedius 1999 - 2001
Skills
Cisco Technologies, VoIP, Telecommunications, WAN, Switches, MPLS, Integration, Routing, Wireless, Network Architecture, Troubleshooting, Avaya, Frame Relay, Solaris, Managed Services, IVR, Avaya IP Telephony, Professional Services, Networking, ITIL, Mobile Devices, Pre-sales, Cloud Computing, Security, Team Leadership, Management, Network Engineering, Solution Architecture, Vendor Management, TDM, SIP Trunking, Call Centers, Leadership, IT Management, IT Operations, Enterprise Architecture, Infrastructure, Network Security, Disaster Recovery, Telephony, IP, Unified Communications, System Deployment, SIP, ATM networks, Data Center, Firewalls, Ethernet, LAN-WAN, Network Design
Education
University of Maryland Baltimore 1978 — 1981
Bachelor's degree, Mathematics
XL Capital February 2010 - Present
Darwin / Allied World October 2008 - October 2009
Great American Insurance November 2002 - September 2008
CCN 1999 - 2001
Leader Insurance Company 1988 - 1999
Skills
Underwriting
Education
The University of Dallas 1984 — 1988
CSC December 2010 - June 2013
St. John Health Care February 2010 - November 2010
JPMorgan Chase December 2008 - January 2009
Ford SDSS Server Team June 2006 - March 2007
Ford SDSS Server Team June 2005 - June 2006
Handleman Group November 2004 - June 2005
Ford Motor Co. January 1999 - November 2004
Mati's Deli December 1997 - June 1999
CCN September 1997 - December 1997
Cyber Inc September 1996 - February 1997
Skills
Servers, Troubleshooting, VPN, Hardware, Software Documentation, Help Desk Support, Laptops, Networking, Printers, Routers, Management, HP, Team Leadership, Access, Quality Assurance, Microsoft Office, Outlook, Windows Server, Active Directory, Sla, Windows 7, Computer Hardware, XP, Software Installation, System Administration, Operating Systems, Service Desk, Technical Support, BMC Remedy, DHCP, DNS, Disaster Recovery, Citrix, ITIL, IT Service Management, Group Policy
Education
University of Phoenix - Online 2010 — 2012
Bachelor, Computer Information System
Henry Ford Community College 1989 — 1995
Associates of Science, Computer Information System
The Colorado Springs Gazette December 2012 - Present
The Gazette (Colorado Springs, CO) 2009 - February 2012
CCN 2007 - February 2012
ASP Westward September 2009 - January 2012
Antelope Valley Press 2000 - 2006
The Signal May 2000 - October 2000
Skills
Copy Editing, Technical Writing, Journalism, Editing, Writing, Newspaper, Stories, Sports, AP Style, Photoshop, Facebook, Layout, Blogging, Research, Proofreading, Editorial, Web Content, Social Media, QuarkXPress, Copywriting, InDesign, News Writing, Microsoft Office, Interviewing, Sports Writing, Headline Writing, Social Networking, New Media, Breaking News, Photography, Online Journalism, Content Creation, InCopy, Creative Writing, Publications, Digital Media, Newspaper Design, Multimedia Journalism, Column Writing, Web Editing, Freelance Writing
Education
University of Colorado 1993 — 1998
Bachelor of science, Journalism
Voalte July 2015 - Present
CC&N February 2014 - July 2015
Geek Squad March 2010 - February 2014
VS Trenchless Solutions May 2007 - March 2010
Geek Squad August 2006 - May 2007
Skills
Troubleshooting, Wireless, OS X, VMware, Data Analysis, Network Administration, Wireless Networking, Server Administration, Google Apps, System Administration, Cisco Technologies, Google Docs, Linux, SharePoint, Cisco IOS, VLAN, Remote Troubleshooting, Database Administration, Virtualization, Hardware Support, Network Engineering, Network Design, Project Management, Networking, Windows Server
Education
Milwaukee Area Technical College 2012 — 2014
Associate's degree, IT Network Specialist
Telkonet Inc. May 2014 - Present
United States Marine Corps March 2009 - Present
Skye Financial Services, Inc. October 2005 - Present
Telkonet February 2012 - May 2014
item Midwest July 2008 - November 2011
American Entertainment November 2009 - February 2010
CC&N June 2008 - August 2008
Skills
Linux server..., PHP, Python, Linux, SQL, Active Directory, Windows Server, Windows, MySQL, Java, TCP/IP, System Administration, DNS, Unix, Servers, Linux System..., Networking, Computer Hardware, Windows 7, Network Administration, Security, Wireless Networking
Education
Milwaukee School of Engineering 2006 — 2008
MIS
Dataline Services January 2012 - Present
CC&N April 2008 - January 2012
O&W Communications May 2006 - April 2008
Performance Cabling Systems July 2005 - May 2006
CompuLink 1999 - 2000
Skills
Cabling, Data Center, Telephony, Fiber Optics, Telecommunications, Wireless, Optical Fiber
Education
Lakeland College 1992 — 1998
BA, International Business, Marketing
Sheboygan North High 1988 — 1992
The World Bank August 2014 - Present
World Central Kitchen January 2011 - Present
The World Bank June 2007 - July 2014
PES, Enough Project, CHLI 2006 - 2011
Experian September 1996 - September 2002
CCN 1996 - 1998
Martin Pena & Dutilh 1993 - 1994
Skills
Legal Services, Non-profits, Emerging Markets, Policy, Risk Management, International Law, Start-ups, Corporate Law, Leadership, Banking, Finance, Consumer Law, Project Management, Financial Services, Budgets, Nonprofits, Data Privacy
Education
Grupo Recoletos 2000 — 2001
Master, NEW TECHNOLOGIES LAW
Universidad Nacional de Educación a Distancia - U.N.E.D. 1990 — 1996
UNDERGRAD, POLTICAL SCIENCE
Universidad San Pablo-CEU 1990 — 1995
GRADUATED, Law
University of Antwerp 1993 — 1994
LAW, EUROPEAN LAW
Kaiser Permanente 2013 - Present
Coventry Health Care January 1996 - Present
Aetna May 2013 - August 2013
First Health Group Corp 2000 - 2005
CCN 2000 - 2002
HCA 1996 - 2002
Skills
Operations Management, Process Improvement, Leadership, Healthcare, Vendor Management, Managed Care, Strategy, Network Development, Strategic Planning, Account Management, Contract Negotiation, Change Management, Employee Benefits, Insurance, Cross-functional Team..., Program Management, Health Insurance, Executive Management, Team Building, Business Analysis, Business Process..., Risk Management, Medicare, Call Centers, Provider Relations, HMO, HIPAA, Claim, Workers Compensation, Healthcare Industry, Health Policy, Healthcare Information..., Utilization Management, Disease Management, Medicaid, Healthcare Consulting, Medicare Part D, Healthcare Management, Claims Management, Pharmacy Benefit..., Long-term Care, Analysis, Policy, IT Strategy
Education
University of Louisville 1981 — 1988
BSBA and MA, Business and Policy Analysis
IPN September 2001 - Present
CCN December 1997 - September 2001
Skills
Managed Care, Physician Relations, Healthcare Management, Healthcare, HIPAA, Medicare, Healthcare Consulting, Healthcare Industry, Provider Relations, Medicaid, Physicians, Credentialing, Health Policy, Health Insurance
Education
Idaho State University 1985 — 1988
BS, Health Care Administration
ccn October 1984 - Present
Skills
Coaching, Start-ups, Social Media Marketing, Social Media, Television, Film, Video, Video Production, Strategic Planning, Blogging, Social Networking, Public Speaking, Online Marketing, Leadership, Team Building, Microsoft Office, Marketing, Entertainment, Public Relations, Teaching, Marketing Strategy, New Business Development, Event Management, Advertising, Online Advertising
Education
Michigan State University 1976 — 1980
none
Direct Supply January 2013 - Present
Direct Supply, Inc. August 2009 - December 2012
Direct Supply November 2007 - October 2010
Children's Hospital of Wisconsin August 2006 - October 2007
CC&N March 2002 - December 2005
Army National Guard June 1997 - February 2002
Telco Services, Inc. March 2000 - September 2001
US Army June 1994 - May 1997
Skills
Troubleshooting, Servers, Data Center, Networking, Software Documentation, Hardware, Software Installation, Telecommunications, Windows Server, Process Improvement, VMware, DNS, Virtualization, Network Administration, VoIP
Education
Milwaukee School of Engineering 2007 — 2013
BA, Management Information Systems
Milwaukee Area Technical College 2005 — 2007
AAS, ITSEC-Information Security Specialist
Milwaukee Area Technical College 2001 — 2005
AAS, CIS-Network Specialist
United States Postal Service November 2013 - Present
CC&N March 1997 - August 2013
Aurora Health Care 1997 - 2013
CC&N November 1995 - February 1997
Skills
Desktop Administration, Help Desk Support, Computer Hardware, Laptops, POS, Windows XP Pro, Windows 7, DHCP, IVR, Lexmark Printers, Enterasys, Cisco Teleprescence..., Cisco Routers, Microsoft CRM, Cisco Technologies, Active Directory, Windows Server, IT Operations, Disaster Recovery, Data Center, Customer Service, WSUS, Wireless Access, Video Conferencing, Windows XP
Education
Milwaukee Area Technical College 1991 — 1992
Music and Liberal Arts
UniTek Global Services August 2014 - October 2014
Hosting.com December 2013 - March 2014
MDS January 2013 - May 2013
American Water April 2012 - August 2012
Comcast Cable July 2010 - February 2012
Citi August 2009 - November 2009
Comcast Cable June 2008 - October 2008
VWR Pharmaceutical May 2007 - February 2008
State of Delaware May 2006 - February 2007
CCN September 2005 - January 2006
Skills
ITIL Certified, ITIL Process, ITIL Implementation, IT Management, Business Analysis, Project Management, Project Coordination, Call Center, Telecommunications, Telephony, Broadband, VoIP, Vendor Management, Call Centers, SDLC, Business Process, ITIL
Education
Goldey Beacom College 1992 — 1997
Bachelor's degree, Management Information Systems
Cleveland Clinic October 2011 - Present
Cleveland Clinic January 2009 - October 2011
CCN 2007 - 2009
Henkel 2005 - 2007
The Cleveland Orchestra 2002 - 2005
Skills
Employee Relations, Employee Benefits, HRIS, Onboarding, Organizational..., Benefits Administration, Talent Acquisition, Labor Relations, Performance Management, Employee Training, FMLA, Leadership Development, Change Management, Career Development, Recruiting, Talent Management, Hiring, Employee Engagement, Nursing, Job Descriptions, Conflict Resolution, Workforce Planning, System Administration, Legal Compliance, Executive Coaching, ADP Payroll, Performance Improvement, HR Policies, Strategic Planning, Training, Management, Deferred Compensation, Job Analysis, New Hire Orientations, Technical Recruiting, HR Consulting, Employment Law, Kronos, Hospitals, Human Resources, Workers Compensation, Personnel Management, Succession Planning, Coaching, Leadership, Organizational..., Healthcare, Compensation & Benefit, Employer Branding, Team Building
Education
John Carroll University 1979 — 1982
BA, Communications and Business Admin
CableComllc, Inc September 2009 - Present
Good Electric January 2009 - July 2009
CC&N May 1990 - December 2008
Skills
Sales, Long-term Customer..., Data Center, Cabling, Exceeding Customer..., Telecommunications, CCTV, Networking, Wireless, PPPoE, Fiber Optics, Optical Fiber, Security, Troubleshooting, Network Design, UPS systems, Wireless Access, Network Engineering, Process Improvement, Project Management, WAN, VoIP, Structured Cabling, Telephony, Cisco Technologies, Unified Communications, Switches, MPLS, LAN-WAN
Education
Milwaukee Area Technical College 1990 — 1991
Diploma, Electricity
Milwaukee Area Technical College 1989 — 1990
Electricity, Electrical
Alexander Hamilton High School 1984 — 1988
Dish Network April 2013 - Present
Dara Productions 2003 - Present
Greenville Technical College January 2013 - April 2013
ITT Technical Institute December 1999 - September 2012
Baan USA, Inc. October 1998 - December 1999
New Tribes Mission January 1994 - September 1998
CC&N February 1991 - May 1993
GE April 1983 - April 1989
Michigan Technological University September 1986 - March 1987
Eastman Kodak June 1982 - September 1982
Skills
Electrical Engineering, Software Engineering, Programming, Computer Animation, CompTIA A+ Certification, Adobe Creative Suite, College Teaching, Multimedia, 3D Studio Max, After Effects, Photoshop, Illustrator, Flash, Graphic Design, Premiere, Video Editing, Microsoft Office, HTML, Animation, 3D, Public Speaking, ActionScript, Web Design
Education
Michigan Technological University 1979 — 1987
MSEE, BSEE, Electrical Engineering
R.E.T.S. Electronics Schools, Inc. 1978 — 1979
Certificate, Industrial Electronics and Automation
Retired November 2012 - Present
Closet World February 2005 - August 2007
First Health 2001 - 2003
CCN September 1997 - October 2000
Skills
Public Speaking, Customer Relations, Customer Service, Problem Solving, Account Management, Sales, Advertising, Team Building, Sales Management, Marketing, Nonprofits, Non-profit Volunteer, Fundraising, Organizational..., Social Media Marketing, Strategic Planning, Leadership
Education
University of Phoenix 1995 — 1997
BS, Business Management
Mesabi State Junior College
AA, General Studies
University of Minnesota-Duluth
Investment Scorecard / Informa Investment Services December 2004 - Present
MedSolutions 2002 - 2004
Peregrine Systems / Telco Research 2000 - 2002
Montgomery Tank Lines / Quality Carriers 1999 - 2000
CCN 1997 - 1999
Medview 1995 - 1997
Insurance Software Packages 1991 - 1995
Skills
SQL Server, T-SQL, .NET, Visual Basic, SDLC, DTS, Access, Microsoft SQL Server, Software Development, Visio, Visual Studio, Collaboration, Databases, SQL, Database Design, VB.NET, C#
Education
University of South Florida 1986 — 1988
BA, Psychology, Sociology
CC&N February 2011 - Present
Business Video Engineer: CC&N October 2010 - Present
CC&N May 2010 - Present
CC&N February 2009 - Present
CC&N March 2009 - Present
CC&N February 2009 - March 2011
AT&T March 2008 - September 2008
Skills
Switches, Network Administration, Data Center, LAN-WAN, Wireless, Troubleshooting, Networking, Managed Services, Wireless Networking, Cabling, IT Operations, Routers, VoIP, VPN, WAN, Technical Support, Windows XP, Windows 7, Telecommunications, Ethernet, Management, Infrastructure, Video Conferencing, Cisco IOS, Team Leadership, IT Management, Project Management, Integration, IP, TCP/IP, Cisco Technologies, Software Installation, Unified Communications, Vendor Management, Leadership, Process Improvement
Education
Milwaukee Area Technical College 2004 — 2007
Associate, Network Specialist
Telcom Innovations Group September 2010 - Present
Telcom Innovations Group September 2005 - Present
CC&N January 2004 - September 2005
Tulsa public schools August 1998 - November 2003
Skills
Extreme Networks, Cisco, Mitel, Sonicwall, vmware, HP Networking, Phybridge, Wireless Networking, VoIP, Oaisys Call Recording, Unified Communications, Routers, Switches, Firewalls, Disaster Recovery, Voice Mail, Telephony, Network Engineering, Sales Engineering, Telecommunications, Troubleshooting, SIP, Ethernet, IP, Network Security, Project Management, Wireless, LAN-WAN, SIP Trunking, Cisco Technologies, T1, Video Conferencing, ACD, CCNA, Virtualization, Networking, Security, Unified Messaging, Professional Services, Call Centers, VMware, VPN, Integration, WAN, Managed Services, QoS, TDM
Education
Oklahoma State University 2000 — 2003
Bachelor of Science, Electrical Engineering
Tulsa Community College 1995 — 1998
Associate of Science, Eletrical Engineering
ELENA - Documentary Feature April 2010 - Present
Running to Stand Still 2006 - Present
Freelance 2010 - Present
Freelance 2006 - 2010
CCN September 2004 - August 2006
WPIX 1999 - 2003
Skills
Video Production, Commercials, Film, Television, Final Cut Pro, Film Production, Video, Event Planning, Broadcast, Microsoft Office, Producing, Video Editing, Social Networking, Post Production, Public Speaking, Social Media, Commer, Documentaries, Journalism, Editing, Event Management, Broadcast Television, Television Producing, Storytelling, Independent Film, Digital Media, Reality, Field Producing, Media Production, Directing, Radio, Avid Media Composer, ENPS, Avid, Pre-production, Music, Production Managment, HD Video, Music Videos, Camera, Entertainment, Camera Operating, Broadcast Journalism, Web Video, Screenwriting, Non-linear Editing, Videography, Final Cut Studio, New Media, Multimedia
Education
New York University
BS, Communication Studies
ReMax Commercial 2009 - Present
CCN 1999 - 2002
Columbia/HCA Healthcare 1993 - 1999
KFC Headquarters 1988 - 1993
Skills
Real Estate, Short Sales
Education
Bellarmine University 1990 — 1991
MBA
McKendree College 1987 — 1989
BBA, Computer Science
Coalition Services LLC September 2012 - Present
Wheaton Franciscan Healthcare June 2009 - August 2012
ACS Bowers September 1996 - May 2009
Cardinal Stritch University January 1987 - April 2005
CCN 1988 - 1993
Skills
Healthcare, Healthcare Management, Revenue Cycle, Medicare, Healthcare Information..., Healthcare Consulting, Employee Benefits, HIPAA, Strategic Planning, Physicians, Nursing, Medicine, Medicaid, EHR, Coaching, Performance Improvement, EMR, Healthcare Industry, Management, Managed Care, Process Improvement, Physician Relations, Practice Management, Hospitals, Epic Systems, Health Insurance, Revenue Cycle Management
Education
Cardinal Stritch University 1984 — 1986
Master of Science (M.S.), Health Services Administration
Rady Children's Hospital-San Diego February 2015 - Present
City of Hope 2006 - January 2015
First Health (Coventry Healthcare) 2004 - 2006
LBJ Tropical Medical Center 2002 - 2003
Straub Clinic & Hospital 1999 - 2002
Scripps Clinic 1996 - 1999
CoreSource 1993 - 1996
Managed Care Administrators 1992 - 1993
Northwestern National Life 1991 - 1992
CCN 1989 - 1991
Skills
Healthcare, Hospitals, Revenue Cycle, Healthcare Management, Healthcare Consulting, HIPAA, Managed Care, EHR, EMR, Medicare, Employee Benefits, Medicaid, Healthcare Industry
Education
San Diego State University-California State University
University of Phoenix
Radio One September 2011 - Present
CCN June 1994 - August 2011
Education
Brandeis University 1975 — 1980
Bachelor of Science, Political Science
Medical Staffing Network April 2014 - Present
Nurses PRN April 2013 - January 2014
Ashford University November 2007 - October 2012
Vibra Hospital of San Diego (formerly Continental Rehabilitation Hospital) November 2005 - August 2007
Volt Services Group May 2003 - October 2005
CCN 1998 - 1999
CCN 1998 - 1999
Skills
Human Resources, Interviews, Recruiting, Healthcare, Payroll, Nursing, Admissions, Management, Sales, Customer Service, Leadership Development, Time Management, College Recruiting, Resume Writing, Employee Training, Training, Student Recruiting
Education
Chapman University
Bachelor’s Degree, Communications
OptumHealth 2009 - Present
Matria Healthcare November 2002 - December 2007
CorSolutions 2002 - 2005
EcomPPO 2000 - 2002
CCN 1999 - 2000
Skills
Contract Negotiation, Disease Management, Account Management, Healthcare, Marketing, Team Building, Medicare, Healthcare Industry, Strategy, Managed Care, Insurance, Process Improvement, Program Management, Network Development, Health Insurance, CRM, Healthcare Consulting, Coaching
Education
University of North Texas 1996 — 2000
MBA, Insurance and Law
The University of Texas at Arlington - College of Business 1988 — 1992
BBA, Management
Apex Construction and Remodeling April 2015 - Present
CCN June 2014 - March 2015
Decatur Vein Clinic August 2007 - January 2012
American Medical Association February 2005 - July 2007
Skills
Healthcare Management, EMR, Medicine, Hospitals, Data Entry, HIPAA, Medical Terminology, Medical Records, Clinical Research, Administrative..., Outlook, CPT, Healthcare Information..., Research, Microsoft Office, Event Planning, PowerPoint, Nonprofits, Microsoft Word, Proofreading, Coordinate Meetings, travel planning, Administrative..., Editing, Healthcare, Social Media, Customer Service, Writing, Travel Arrangements
Education
Purdue University Calumet
B. A., Liberal Arts, English Literature
CCN November 2009 - May 2013
Education
University of North Carolina at Charlotte 1983 — 1987
Bachelor of Science (BS), Nursing Administration, 3.87 graduate
CCN 1992 - 2000
Sharp Reese Stealy April 1981 - February 1992
Education
Bowdoin College 1953 — 1957
AB, Biology
Joy Global August 2008 - Present
CC&N 2001 - 2007
Stroh Die Casting May 1994 - July 2001
Skills
Microsoft Office, Microsoft Excel, Microsoft Word, PowerPoint, Customer Service, Continuous Improvement, Outlook, Budgets, Negotiation, Inventory Management, SAP, Logistics, Procurement, Lean Manufacturing, Manufacturing, Process Improvement
Education
Milwaukee Area Technical College 2014 — 2016
Associates In Supply Chain Management, Purchasing, Procurement/Acquisitions and Contracts Management
CCC April 2011 - Present
CCN 2011 - 2012
Wacoal America March 2008 - October 2010
Vanity fair Intimate(Undergarment Fashion) June 1996 - February 2004
Warnaco Inc. Intimate Division (Warmana) February 1993 - June 1996
Skills
Manufacturing..., Microsoft Office, Microsoft Word, Team Leadership, Lean Manufacturing, Safety Management..., Solution Focused, Analytics, Kaizen, Quality Assurance, Cost Control, 5S, Six Sigma, Management, Training, Logistics, Analysis, Inventory Management, Production Planning
Education
Universidad Central del Este 1999 — 2001
Master of Business Administration (M.B.A.)
Universidad Central del Este 1985 — 1989
Industrial Engineer
IEC Electronics Corp. December 2013 - Present
Randstad Staffing September 2013 - December 2013
Cold Stone Creamery August 2011 - July 2013
CCN June 2004 - July 2009
Conveyor Concepts August 2003 - April 2004
Skills
Land Management, Silviculture, Landscaping, GIS Application, Fine Woodworking, Metal fabrication, Digital Photography
Education
State University of New York College of Environmental Sciences and Forestry 2011 — 2013
Bachelor's Degree, Natural Resources Management, 3.17
Finger Lakes Community College 2009 — 2011
Associate's degree, Environmental Studies, 3.3
CC&N May 2005 - Present
Skills
Active Directory, Windows Server, Troubleshooting, VPN, Data Center, Disaster Recovery, Network Administration, VMware, DNS, Hardware, Wireless Networking, VoIP, Telecommunications, Apple iOS Support, Android OS Support, Blackberry OS Support, Blackberry Enterprise...
Education
PC ProSchools 2004 — 2005
Microsoft Certifications, Desktop & Server