Walt Disney World
The Walt Disney World Resort, also called Walt Disney World and Disney World, is an entertainment complex in Bay Lake and Lake Buena Vista, Florida, in the United States, near the cities Orlando and Kissimmee. Address: Walt Disney World Resort, Orlando, FL 32830, USA Hours: Open now · Add full hours Unable to add this file. Please check that it is a valid photo. Founded: 1965, Bay Lake, Florida, United States Parent organization: Walt Disney Parks, Experiences and Consumer Products Number of employees: 74,000
Walt Disney World List of Employees There's an exhaustive list of past and present employees! Get comprehensive information on the number of employees at Walt Disney World. You can filter them based on skills, years of employment, job, education, department, and prior employment.
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Walt Disney World Employees
Walt Disney World January 1990 - Present
The Walt Disney Company January 1990 - Present
Skills
Property Tax, Accounting, Microsoft Excel, Financial Reporting, Sarbanes-Oxley Act, Microsoft Office, Budgets, Entertainment, Financial Analysis, QuickBooks
Education
Institute of Professional Taxation
CMI, Property Tax
University of Phoenix
Bachelor of Business Administration (B.B.A.), Business Administration and Management, General
University of Phoenix
Bachelor's Degree, Business Administration, Management and Operations
The Walt Disney Company July 2013 - Present
Clark County School District April 2013 - Present
Fresh and Easy Neighborhood Market September 2011 - July 2013
Mandalay Bay Resort & Casino February 2011 - August 2011
Excalibur Hotel & Casino July 2009 - February 2011
McDonald's Corporation March 2009 - August 2009
Walt Disney World May 2008 - January 2009
Luxor Hotel & Casino January 2007 - May 2008
Safeway June 2005 - January 2007
McDonald's Corporation August 2004 - June 2005
Skills
Inventory Control, Baking, Customer Service, Pastry, Retail, Time Management, Merchandising, Store Management, Cashiering, Inventory Management, Teamwork, Customer Satisfaction, Microsoft Office, Loss Prevention, Customer Experience, Data Entry, Microsoft Excel, POS, Visual Merchandising, Retail Sales, Microsoft Word, Team Leadership, Store Operations, Outlook, Sales, Planograms, Grocery, Training, Telephone Skills, Cash Register, Cash Handling Experience, Food Safety, Purchasing, Pricing, Profit, Shrinkage
Education
University of Phoenix 2010 — 2016
Bachelor's Degree, Human Services, General, 3.62
Palo Verde High School 2000 — 2004
Diploma
Marriott Hotel May 2013 - Present
Brunswick Corporation July 2011 - May 2013
Arrowhead Country Club April 2011 - June 2011
Windmill Inn and Suites March 2008 - January 2010
Walt Disney World August 2007 - January 2008
City Councilwoman Peggy Bilsten of Phoenix July 2006 - November 2006
Skills
Customer Service, Event Planning, Event Management, Facebook, Social Media, Hospitality, Disney, Public Relations, Social Networking, Microsoft Office, PowerPoint, Theme Parks, Social Media Marketing, Microsoft Word, Public Speaking, Banquets, Teamwork, Sales
Education
University of Phoenix 2010 — 2013
Bachelor's degree, Business/Hospitality
University of Phoenix 2009 — 2013
Bachelors, Business and Hospitality
Holland Engineering, Inc. August 2013 - Present
Mervenne Beverage June 2014 - July 2015
AK Chriopractic Center January 2013 - August 2013
FedEx Express August 2012 - January 2013
Walt Disney World April 2008 - May 2012
DRMP August 2005 - May 2009
Skills
Guest Recovery, Small Boat Operations, Lifeguarding, Cpr Certified, Trimble GPS, Surveying, Recreation, Scuba Diving, AED, Tourism, First Responder, First Aid, Hospitality, PowerPoint, Leadership, Microsoft Word, Microsoft Excel, Outlook, Labor Management, Time Management, Theme Parks, CPR Certified, Microsoft Office, Customer Service, Training, Management, Teamwork, Public Speaking, Facebook, Social Media
Education
University of Phoenix 2015 — 2015
Bachelor's degree, Information Technology
Grand Rapids Community College 2012 — 2013
Business Administration and Management, General
University of Phoenix 2009 — 2010
Fundamentals of Business
Muskegon Community College
Parks, Recreation and Leisure Studies
AMC Theatres October 2013 - April 2014
SeaWorld Parks & Entertainment November 2011 - July 2013
Sesame Place April 2004 - October 2011
Walt Disney World January 2010 - May 2010
Skills
Strategic Planning, Multi-Site Operations, Procedure Development, Customer Service, Solid computer skills, Social Networking, Facebook, Crowd Control, Entertainment, Event Planning, Microsoft Office, Social Media, Theatre, Event Management, Production Managment, PowerPoint, Microsoft Excel, Microsoft Word, Acting, Social Media Marketing, Communication Skills
Education
University of Phoenix
Bachelor of Business Administration (B.B.A.), Business Administration and Management, General
MaST Community Charter School 2004 — 2007
Diploma, Information Technology
La Quinta Inn & Suites August 2013 - Present
Wyndham Garden at Palmas del Mar April 2012 - July 2013
Four Points By Sheraton Caguas Real November 2010 - April 2012
Conrad San Juan Condado Plaza Hotel March 2010 - December 2010
Walt Disney World August 2008 - June 2009
Skills
Hotels, Hospitality, Banquets, Hospitality Management, Food & Beverage, Customer Service, Event Management, Banquet Operations, Hotel Management, OnQ, Rooms Division, Event Planning, Resorts, Public Relations, Management, Food, Tourism, Catering, Pre-opening, Property Management..., Convention Services, Hotel Booking, Yield Management, Budgets, Front Office, Leadership, Sales, Restaurants, Hospitality Industry, Micros, Opening Hotels, Revenue Analysis, Entertainment, Restaurant Management, Social Media, Public Speaking, Workshop Facilitation, Microsoft Office, Marketing, PowerPoint, Advertising, Payroll, Staff Management, Crew Scheduling
Education
University of Phoenix 2013 — 2016
Master of Business Administration (MBA), Project Management
University of Puerto Rico Carolina Campus 2003 — 2008
Bachellor, Hotel & Restaurant Management
Massachusetts Convention Center Authority February 2015 - Present
Massachusetts Convention Center Authority February 2012 - February 2015
Massachusetts Convention Center Authority May 2010 - February 2012
Leahy Solutions January 2002 - August 2010
Federated Dorchester Neighborhood Houses 2005 - 2008
The Lyons Group 2005 - 2006
ShowTenders January 2002 - January 2005
Walt Disney World January 1998 - January 2000
Skills
Microsoft Office, Sales, Photoshop, Coaching, Process Scheduler, Inventory Management, Networking, Multimedia, Database Administration, Illustrator, Quality Control, Conflict Management, Travel Arrangements, Microsoft Money, Schematic, Event Planning, Social Media, Trade Shows, PowerPoint, Training, Hospitality, Coordinating Events, Team Building, Outlook, Fundraising, Staff Development, Payroll, Hospitality Management, Menu Development, Staff Management, Customer Service, Contract Negotiation, Leadership, Project Planning, Food, Hospitality Industry, Strategic Planning, Restaurants, Advertising, Editing, Newsletters, Meeting Planning, Management, Event Management, Budgets, Public Relations, Social Media Marketing
Education
University of Phoenix 2005 — 2010
Bachelor of Science, Business Management
Boston Latin Academy 1989 — 1995
diploma, College/University Preparatory and Advanced High School/Secondary Diploma Program
Next Generation Children's Centers January 2015 - Present
Dawn's School of Dance September 2009 - Present
Self employed nanny September 2006 - Present
Boynton October 2014 - January 2015
Growing Room May 2014 - October 2014
Our future learning center February 2014 - April 2014
Abbott DMD July 2013 - January 2014
Walt Disney World July 2012 - April 2013
Ruby Tuesday June 2007 - May 2008
Mulberry child care January 2007 - January 2008
Skills
Theme Parks, Dance, Choreography, Performing Arts, Ballet, Childcare, Tap, Modern Dance, Jazz Dance, Contemporary Dance, Makeup Artistry, Dance Education, Social Media, Social Networking, Facebook, Microsoft Word, PowerPoint, Customer Service, Public Speaking, Event Planning, Communication, Event Management, Teamwork, Social Media Marketing, Time Management
Education
University of Phoenix 2014 — 2014
Education, Early Childhood Education and Teaching
Algonquin Regional High School
Stepp Estate Sales March 2014 - Present
Walt Disney World September 2010 - March 2014
Walt Disney World June 2009 - September 2010
Walt Disney World September 2009 - June 2010
Skills
Leadership Development, Operation, Team Leadership, Customer Service, Customer Relations, Customer Experience, Talent Management, Organizational..., Strategic Planning, Project Planning, Project Coordination, Operations Management, Attractions, Strategic Partnerships, Teamwork, Training & Development, Financial Planning, Safety Management, Computer Literate, Microsoft Office, Organizational..., Organizational Change, Change Management, Contract Negotiation, Sales, Team Building, Training, Hospitality, Event Management, Employee Training, Customer Satisfaction, Budgets, Process Scheduler, Management, Safety Management..., Tourism
Education
University of Phoenix 2006 — 2008
Bachelors, Business Management
University of Phoenix 2003 — 2006
Masters, Business Administration
Capital One August 2014 - Present
JPMorgan Chase May 2012 - July 2014
JPMorgan Chase August 2006 - April 2012
Walt Disney World August 2009 - January 2010
Chest Medicine Associates June 2004 - June 2005
Skills
Business Innovation, Marketing Communications, Public Speaking, Challenge Driven, Operations Management, Team Management, Change Management, Strategic Communications, Operational Excellence, Operational Efficiency, Customer Service, Management, Customer Satisfaction, Customer Experience
Education
University of Phoenix 2006 — 2011
Bachelor of Science (B.S.), Business, Management, Marketing, and Related Support Services
Private Tutor Home Schooling September 2013 - Present
Avon April 2012 - Present
Give Kids The World April 2011 - June 2011
Walt Disney World November 2009 - March 2010
Puerto Rico Department of Education August 1988 - May 2008
Mary Kay Cosmetics September 1997 - February 2002
Skills
Curriculum Design, Teaching, Curriculum Development, Educational Leadership, Classroom, Lesson Planning, Classroom Management, Educational Technology, Tutoring, Teacher Training, Staff Development, Differentiated..., Literacy, New Business Development, Entrepreneurship, Business Strategy, Admissions, Adult Education, Public Speaking, Customer Service, Management, Leadership Development, Sales, Creative..., Fundraising, Marketing, Microsoft Office, Training
Education
University of Phoenix 2006 — 2008
Master's degree, Business Administration and Management, Education/Curriculum and Instruction
University Interamericana 1983 — 1988
Bachelor of Education (B.Ed.), Biology, General
Sears Holdings Corporation February 2015 - Present
Dollar General November 2008 - June 2014
United American Insurance Company February 2008 - October 2008
Walt Disney World July 1992 - December 2007
US Army July 1986 - January 1990
Skills
Self-motivated Team..., High work ethics, Microsoft Office, Microsoft Excel, Microsoft Word, Customer Service, PowerPoint, English, Windows, Research, Outlook, Teaching, Public Speaking, HTML, Strategic Planning, Budgets, Retail
Education
University of Phoenix 2011 — 2012
Bachelor of Business Administration (BBA), Business Administration and Management, General, 3.6
University of Phoenix 2008 — 2010
Associates Degree Business Management, Business Management, 3.8
Pennsylvania Institute of Culinary Arts 1990 — 1992
Associates Degree in Culinary / Hotel and Restaurant Management, Restaurant, Culinary, and Catering Management/Manager, 4.0
Walt Disney World April 2015 - Present
Walt Disney World July 2013 - April 2015
Walt Disney World October 2011 - July 2013
Walt Disney World June 2007 - October 2011
Walt Disney World September 1999 - June 2007
Walt Disney World February 1998 - September 1999
Skills
PowerPoint, Public Speaking, Microsoft Excel, Outlook, Microsoft Word, Customer Service, Photoshop, Microsoft Office, Windows, Scheduling, Payroll, Retail, CPR Certified, Supervisory Skills, Operations Management, Office Administration, Guest Service Management, Decision Making, Resolving Issues, Thrive in A Fast-paced...
Education
University of Phoenix 2010 — 2011
University of Phoenix 2010 — 2011
Haines City High School 1994 — 1997
General Studies
Walt Disney World October 2011 - Present
Walt Disney World October 2011 - Present
Bank of America October 2006 - May 2011
LWBC August 2004 - May 2011
Skills
Enthusiastic to Quality..., Customer Service, Microsoft Office, Microsoft Word, Customer Satisfaction, Food & Beverage, Sales, Teamwork, Catering, Access, Time Management
Education
University of Phoenix 2012 — 2015
Bachelor's Degree, Marketing/Marketing Management, General
University of Phoenix 2007 — 2010
Associate's Degree, Business Administration and Management, General
ABC Bar-Tending School 2004 — 2004
Bar-Tending Certificate
ABC Bar-Tending School 2004 — 2004
Bar-Tending Certificate
Buena High School 1991 — 1995
High School
Magic Kingdom Merchandise 2010 - Present
Walt Disney World 2009 - 2010
Walt Disney World 1998 - 2008
Skills
Proficient in Microsoft..., Bilingual-Spanish, Outlook, Data Entry, Office Administration, Event Planning, Administrative..., Office Management, Microsoft Excel, Customer Service, Social Networking, Time Management, Spanish, Human Resources
Education
Interamerican University of Puerto Rico
AA, Office Management - Secretarial
University of Phoenix
Business Administration, Management and Operations
Winter Park Tech
Diploma, Interior Decoration
Walt Disney World April 1988 - Present
The Walt Disney Company 1988 - Present
Skills
Marketing Strategy, Event Management, Hospitality, Sales, Hotels, Budgets, Leadership, Online Advertising, Coaching, Event Planning, Customer Service, Food & Beverage, Sponsorship, Public Relations, Social Media, Marketing, Social Media Marketing, Management, Retail, Marketing Communications, Training, Strategic Planning, Online Marketing, Tourism, Entertainment, Customer Satisfaction, Direct Marketing, Corporate Events, Advertising, Facebook, Contract Negotiation, New Business Development, Trade Shows, Market Planning, Forecasting
Education
University of Phoenix
BSM, Management
Shinola September 2015 - Present
Renaissance International August 2014 - September 2015
Academy Sports + Outdoors June 2013 - August 2014
Mobile Data Diagnostics November 2011 - June 2013
Disney Inc August 2009 - November 2011
University of Phoenix April 2006 - January 2011
Walt Disney World July 2006 - February 2010
Walt Disney World February 2002 - July 2006
Bloomingdales and Macy's June 1986 - August 1994
US Navy May 1980 - December 1983
Skills
Business Development, Analytics, Research, Marketing Strategy, Retail, Strategic Planning, Team Building, Public Speaking, Social Networking, Social Media Marketing, New Business Development, Executive Management, Business Strategy, Leadership Development, Business Planning, Leadership, Team Leadership, Management Consulting, Organizational..., Marketing, Start-ups, Brand Development, Customer Service, Strategy, Social Media, E-commerce, Entrepreneurship, Forecasting, Operations Management, Product Development, Logistics, Sales, Training, Segmentation, Strategic Partnerships, Project Planning, Analysis, Project Management, Cross-functional Team..., Management, Business Intelligence, Supply Chain, Supply Chain Management, Enterprise Software, Market Research, Customer Satisfaction, CRM, P&L Management, Selling, Merchandising
Education
California School of Law, CAL SANTA BARBARA 2014 — 2017
Juris Doctor (J.D.), Law
University of Phoenix 2004 — 2005
Master of Business Administration (M.B.A.), Business Administration and Management, General
University of Phoenix
Master of Business Administration (MBA)
University of Phoenix
Bachelor of Business Administration (BBA), eCommerce
Boston College 1983 — 1986
Bachelor of Science (BS), Political Science and Government
American College of Technology
Computer Programming and Systems Design
Harvard Business School
Modern Project Finance Certification
Rollins College - Crummer Graduate School of Business
Executive Business Administration Program
University of Phoenix
Doctorate BA, Doctoral Candidate University of Phoenix
Ralicki Wealth Management & Trust Services July 2006 - Present
DogWatch Hidden Fences 2004 - 2006
Radisson 2000 - 2002
Buena Vista Suites 1997 - 2000
Walt Disney World 1997 - 1999
Skills
Retirement Planning, Investment Advisory, Wealth Management, Investments, Portfolio Management, Financial Analysis, Investment Strategies, Wealth, High Net Worth..., Estate Planning, Wealth Management..., ETFs, Tax Preparation, Tax Returns, Asset Allocation, Securities, Series 7, Sales, Financial Planning, Budgets, Training, Management
Education
University of Phoenix 2008 — 2010
Masters in Science in Accountancy, Accounting
University of Phoenix 2006 — 2008
Bachelors of Science Accounting, Accounting
Winter Park Beauty Center 2013 - Present
Author 2007 - Present
Walt Disney World January 2011 - January 2013
Avatar Properties February 2009 - January 2011
Resort Spa Management Inc. July 2001 - June 2009
Steiner Leisure Limited October 2006 - February 2009
Marriott International 2004 - 2006
Marriott International March 1999 - July 2001
Skills
Spa, Skin Care, Therapeutic Massage, Beauty Industry, Aromatherapy, Resorts, Deep Tissue Massage, Cosmetics, Treatment, Swedish, Leadership, Hotels, Hospitality, Public Speaking, Retail, Aesthetics, Hospitality Industry, Anti-aging
Education
University of Phoenix 2000 — 2002
Bachelor's degree, Business Administration and Management
Valencia Community College 1999 — 2000
Associate of Arts (A.A.), Associates Degree
Wood Hygienic Institute 1996 — 1997
Massage License, Massage Therapy/Therapeutic Massage
International Fitness Associaton & Yoga Matrix
cetification, Senior Group Excercise, Personal Trainer, Yoga Instructor
Central Florida Community College
Cosmetology Skin, Hair, Nails
Thirty-One Gifts 2013 - Present
Walt Disney World 2011 - 2012
Air Wisconsin Airlines 2004 - 2006
Skills
Customer Service, Sales, Event Planning, Microsoft Office, Microsoft Word, Social Networking, Strategic Planning, Training, Team Building, Time Management, Team Leadership, Leadership Development
Education
Belvidere high school 1994 — 1997
University of Phoenix
Walt Disney World September 2009 - Present
Walt Disney World December 2003 - September 2009
Walt Disney World June 2001 - December 2003
Walt Disney World June 1996 - June 2001
Brown & Brown Insurance (United Self Insured Services) December 1989 - June 1996
Skills
Workers Compensation, Financial Risk, Claim, Claims Management, Insurance, Property & Casualty..., Liability, Litigation, Policy, Legal Liability, Risk Management, Process Improvement, Auditing, Safety Management..., Occupational Health, Risk Assessment, Commercial Insurance, Healthcare, Employee Relations, Operations Management, Negotiation, Emergency Management, Training, Team Building, Supervisory Skills, Customer Service, Employee Benefits, Analysis, Investigation, Executive Management, Private Investigations, Leadership, Background Checks, Health Insurance, Ergonomics, General Insurance, Underwriting, Deferred Compensation, Industrial Hygiene, Industrial Safety, Litigation Management, Employee Training, Accident Investigation, Workers' Compensation..., Casualty, Customer Retention, Benefits Administration, Subrogation, Claim Investigation
Education
University of Phoenix
Business Management
Island One Resorts Inc February 2008 - Present
Island One Resorts February 2008 - September 2010
Tempus Resorts International October 2006 - April 2007
Tempus Resorts International October 2006 - April 2007
Walt Disney World April 2005 - January 2006
Walt Disney World April 2005 - January 2006
Education
University of Phoenix 2010 — 2012
AA, Hospitality Management
FAR ROCKAWAY HIGH SCHOOL
High School Diploma
University of Phoenix
Hospitality, Travel & Tourism Management
Crocs, Inc November 2014 - Present
MVP School of Basketball June 1999 - Present
Reebok September 2012 - November 2014
Reebok September 2009 - September 2012
Reebok June 2005 - August 2009
Walt Disney World August 2000 - January 2001
Skills
Retail, Footwear, Customer Service, Management, PowerPoint, Outlook, Inventory Management, Sales, Recruiting, Microsoft Office, Microsoft Excel, Microsoft Word, English, Negotiation, Training, Merchandising, Research, Windows, Teaching, HTML, Public Speaking, Strategic Planning, Editing, Java, Forecasting, Leadership, Time Management, Logistics, Communication, Presentations, Job Scheduling, Marketing, Allocations, Retail Buying
Education
University of Phoenix 2010 — 2013
Bachelor's degree, Business Management
Walt Disney World October 2013 - Present
Walt Disney World August 2009 - October 2013
Walt Disney World 2008 - 2009
Walt Disney World 2007 - 2008
Walt Disney World 2007 - 2008
Walt Disney World 2005 - 2007
The Peabody Orlando 2001 - 2006
Walt Disney World 2004 - 2005
Walt Disney World 2004 - 2004
Walt Disney World 2002 - 2004
Skills
Leadership, Training, Event Planning, Customer Service, Process Scheduler, Hospitality, Resorts, Operations Management, Food & Beverage, CBA Administration, New Property Opening..., Project Management, Business Process..., Workforce Planning, Workforce Management, Building Relationships, Decision Support, Employee Relations, Team Building, Event Management, Customer Satisfaction, Hotels, Negotiation, Hospitality Management, Human Resources, Management, Time Management
Education
University of Phoenix 2010 — 2012
Bachelor of Science (BS), Human Resources Management/Personnel Administration, General
University of Phoenix 2008 — 2010
Associate of Arts (AA), Business Administration and Management, General
Loews Hotels June 2014 - Present
Wyndham Vacation Ownership January 2014 - May 2014
Universal Orlando Resort June 2013 - November 2013
Walt Disney World May 2012 - July 2013
Universal Orlando Resort February 2013 - June 2013
Universal Orlando Resort February 2012 - February 2013
JBM WebMasters August 2010 - January 2012
Skills
Project Management, Development Of Employees, Attractions Operations, Communication, Guest Recovery, Sales Management, Sales, Security, Microsoft Office, Customer Service, Presentations, Relationship Management, Information Technology, Training, Marketing, Blogging, Selling, Time Management
Education
University of Phoenix 2013 — 2015
Bachelor of Science (BS), Business Administration, Management and Operations, 3.9
Bath & Body Works 2013 - Present
noerr programs September 2011 - February 2014
blockbuster video 2009 - 2010
Walt Disney World 2008 - 2009
Blockbuster video 1998 - 2008
Skills
Sales Management, Training, Management, Retail, Call Centers, Microsoft Excel, Windows, Customer Satisfaction, Store Management, Customer Service, Visual Merchandising, Loss Prevention, Sales, Inventory Management, Retail Sales, Merchandising, Profit, Time Management, POS, Hiring, Cashiering, Inventory Control, Event Planning, Event Management, Hospitality, Store Operations, Employee Training, Microsoft Word, Team Building, PowerPoint, Leadership, Driving Results, Recruiting, Teamwork, Team Leadership
Education
University of Phoenix
Bachelor's degree, Hospitality Administration/Management
Walt Disney World August 2011 - Present
Education
University of Phoenix 2009 — 2012
Bachelor of Science (B.S.), Early Childhood Education and Teaching
University of Phoenix 2007 — 2009
Associate of Arts (A.A.), Psychology, 2.79
Academia Santa Maria
Walt Disney World June 1994 - Present
WDW 1994 - 2013
Walt Disney World May 2000 - March 2010
Skills
Hospitality Management, Event Management, Resorts, Customer Service, Hospitality, Hotels, Hospitality Industry, Food & Beverage, Front Office, Hotel Management, Restaurants, Tourism, Catering, Banquets, Revenue Analysis, Event Planning, Pre-opening, Micros, Concierge Services, Guest Recovery, OnQ, Guest Service Management, Opera, Property Management..., Restaurant Management, Rooms Division, MICROS
Education
University of Phoenix 2003 — 2006
Bachelor in business science management, Management
Polk County School Board June 2014 - Present
Kelly educational services February 2014 - June 2014
McDonald's Corporation October 2009 - January 2014
McDonald's Corporation June 1999 - October 2009
Walt Disney World 1992 - 2000
Skills
Financial Analysis, Microsoft Excel, Income Statement, Customer Service, Time Management, Accounting, Cash Management, PowerPoint, Microsoft Office, Leadership, Cash Flow, Microsoft Word, Financial Reporting, Sarbanes-Oxley Act, Teamwork, Strategic Planning, Team Leadership, Customer Satisfaction, Business Planning, Inventory Management, Training, Insurance, Budgets, Franchising, Team Building, Restaurants, Process Improvement, Operations Management, Analysis, Coaching, Forecasting, Retail, Management, P&L, Employee Training, Food, Event Management, Windows, Workers Compensation, Hospitality
Education
University of Phoenix 2010 — 2012
Master of Business Administration (MBA)
University of Phoenix
AS, Conputer Information Science
University of Phoenix
BS, Management
Currently Unemployed 2012 - Present
Walt Disney World 2008 - 2012
Comcast January 2006 - January 2008
Comcast Cable 2007 - 2008
Landstar 2006 - 2007
Mastech 2005 - 2006
Convergys 2002 - 2005
Convergys January 2001 - 2005
Skills
Customer Service, Information Technology, Computer Hardware, Computer Repair, Computer Maintenance, Training, Network Design, Operations Management, Field Work, Field Operations, Field Training, Public Speaking, Critical Thinking, Customer Retention, Team Leadership, Management, Cable Management, Software Installation, Microsoft Office, Escalation, Client Liaison, Employee Training, Employee Benefits, Employee Relations, Hardware Installation, Help Desk Support, Field Installation, Equipment Installation, Face-to-face
Education
University of Phoenix 2001 — 2004
Bachlors in Information Technolagy, Information Tchenolagy
SeaWorld Orlando May 2014 - Present
Walt Disney World October 2012 - May 2014
Harvard Vanguard Medical Associates July 2001 - July 2012
Dot ARC 2011 - 2011
Norfolk & Dedham Ins. March 1992 - July 2001
Skills
Management, Disaster Recovery, Data Center, Help Desk Support, Windows Server, Project Management, Windows 7, Technical Support, Networking, Windows XP, Software Documentation, Active Directory, Windows, Operating Systems, Servers, VMware, Electronics, Troubleshooting
Education
University of Phoenix 2011 — 2013
Bachelor of Science (B.S.), Computer Systems Networking and Telecommunications
University of Phoenix 2010 — 2012
Associate of Science (A.S.), Information Technology, 3.4
Prairie Meadows Racetrack and Casino October 2012 - Present
Aeropostale January 2002 - October 2012
Walt Disney World 2001 - 2001
Skills
Store Management, Loss Prevention, Visual Merchandising, Store Operations, Merchandising, Driving Results, Shrinkage, New Store Openings, Associate Development, Planograms, Merchandise Planning, Retail, New Store Development, Retail Sales, District Management, Assortment, Multi-Unit Management, Sales
Education
University of Phoenix 2008 — 2011
Bachelors, Management
Bank of America September 2010 - Present
Commerce Bank May 2007 - August 2010
Walt Disney World May 1999 - December 2008
International Brotherhood of Teamsters November 2001 - May 2007
Skills
Customer Service, Banking, Financial Analysis, Leadership, Loans, Management, Microsoft Excel, Microsoft Office, Team Building, Training
Education
University of Phoenix 2006 — 2007
Valencia College 1998 — 2000
St Johns River Community College 1997 — 1999
US Small Business Administration August 2014 - Present
US Small Business Administration August 2014 - Present
Zumba April 2012 - Present
Department of Veterans Affairs February 2013 - August 2014
U.S. Department of Veterans Affairs February 2013 - August 2014
National Labor Relations Board August 2011 - March 2013
The Hartford October 2009 - August 2011
The Hartford October 2009 - August 2011
Walt Disney World January 2008 - August 2010
US Army June 1994 - January 2004
Skills
Human Resources, Employee Relations, Employee Benefits, Recruiting, Training, Interviews, New Hire Orientations, Onboarding, Organizational..., Policy, Resume Writing, Conflict Resolution, Personnel Management, Performance Management, Leadership Development, Employee Training, Benefits Administration, Customer Service, Public Speaking, Microsoft Office, Leadership, Microsoft Excel, Coaching, Microsoft Word, Government, Nonprofits, Program Management, Outlook, Military, Community Outreach, Administration, Time Management, Team Building, PowerPoint
Education
University of Phoenix 2008 — 2010
Bachelor of Science (BS), Business Administration and Management, General
University of Mary Hardin Baylor 2005 — 2008
Bachelor of Business Administration (BBA), Business Administration and Management, General
Walt Disney World October 2011 - Present
Disneyland Resort January 2007 - October 2011
Pacific Palms Conference Resort June 2007 - December 2007
Kor Hotel Group 2005 - 2007
Hilton LAX 2000 - 2005
Skills
Trade Shows, Catering, Hotel Management, Banquets, Restaurants, Customer Service, Convention Services, Marketing
Education
University of Phoenix
B.S, Business/Management
Appen December 2014 - Present
Exeter Finance Corp November 2013 - May 2014
Exeter Finance Corp January 2013 - March 2014
Exeter Finance Corp May 2012 - December 2012
Walt Disney World June 2010 - April 2012
Walt Disney World October 2007 - June 2010
Disney Cruise Line October 2004 - October 2007
Disney Cruise Line June 1999 - October 2004
Disney Cruise Line March 1995 - June 1999
Skills
Organizational..., Curriculum Design, Executive Facilitation, Project Management, Corporate Events, Team Leadership, Operations Management, IT Management, Coaching, Risk Management, Strategic Planning, Business Planning, Event Management, Performance Management, Account Management, Budgets, Business Strategy, Negotiation, Leadership Development, Customer Service, Workshop Facilitation, Vendor Management, Public Speaking, Team Management, Leadership, Employee Relations, Talent Acquisition, Recruiting, Strategy, Training, Human Resources, Process Improvement, Program Management, Onboarding, Talent Management, Hiring, Team Building, Employee Engagement, Business Process, Change Management, Employee Training, Management, Succession Planning, Workforce Planning, Interviews, Call Centers, New Hire Orientations, Customer Satisfaction, Organizational..., Time Management
Education
University of Phoenix
Bachelor's degree, Business Administration, Management and Operations
Gaylord Palms Resort & Convention Center July 2011 - Present
Gaylord Entertainment October 2008 - July 2011
Gaylord Palms Resort & Convention Center April 2007 - October 2008
Gaylord Palms Resort & Convention Center September 2001 - April 2007
Walt Disney World June 1998 - September 2001
Skills
Benefits Administration, Employee Engagement, Front Office, HRIS, Hospitality, Hospitality Industry, Hospitality Management, Hotel Management, Hotels, Human Resources, Leadership Development, Onboarding, Organizational..., Pre-opening, Resorts, Succession Planning, Talent Acquisition, Talent Management, Team Leadership, Time Management, Training, Employee Relations, Employee Training, Leadership, Recruiting, Teamwork
Education
Valencia Community College 1991 — 1993
University of Phoenix
Fanning Security Services February 2015 - Present
Walt Disney World April 2012 - August 2015
Walt Disney World Orlando January 2003 - April 2012
Homeland security training academy September 2007 - September 2010
ASIS International, Greater Orlando Chapter January 2002 - June 2009
Walt Disney World Orlando October 1996 - February 2007
Walt Disney World Orlando September 2001 - January 2003
Walt Disney World Orlando September 1997 - September 2001
Walt Disney World Orlando June 1996 - September 1997
Off-Duty Inc January 1986 - December 1991
Skills
Security Management, Loss Prevention, Security, Physical Security, Private Investigations, Vulnerability Assessment, Security Training, Corporate Security, Executive Protection, Security Operations, Surveillance, Access Control, Personal Protection, Enforcement, Risk Assessment, Criminal Investigations, Asset Protection, Protection, Crisis Management, Training, Workplace Violence, Emergency Management, First Aid, Alarm Systems, Investigation, Security Audits, Fraud, CCTV, Security Awareness, Force Protection, Military, Patrol, Policy, Criminal Justice, Crime Prevention, Business Continuity, Intelligence, Homeland Security, Internal Investigations, Crowd Control, Firearms, Public Safety, Interrogation, Background Checks, Personal Security, Tactics, Close Protection, Leadership, First Responder, Police
Education
University of Phoenix 2009 — 2010
Associates Degree
AA Metals, Inc July 2015 - Present
Orange County Tax Collector January 2014 - July 2015
Walt Disney World 2013 - 2014
Manthey Enterprises, LLC 2009 - 2013
KCC Painting 2000 - 2013
Skills
Microsoft Office, Customer Service, Microsoft Excel, Microsoft Word, PowerPoint, Strategic Planning, Accounts Payable &..., Invoicing, Invoice Processing, Refunds, Credit
Education
University of Phoenix 2015 — 2017
Bachelor of Business Administration (B.B.A.), Accounting and Finance
Valencia College 2012 — 2014
Associate's degree, Finance, General
Hilton Worldwide September 2010 - March 2015
Hilton Worldwide September 2008 - August 2010
Hilton Worldwide August 2005 - September 2008
Hilton Worldwide November 2003 - August 2005
Hilton Worldwide November 2002 - November 2003
Hilton Worldwide June 2001 - November 2002
Hilton Worldwide June 2000 - June 2001
Hilton Worldwide November 1999 - June 2000
Walt Disney World June 1996 - January 2000
Skills
Hotel Management, Hospitality Management, Hospitality Industry, Revenue Analysis, Forecasting, Hotels, Hospitality, Front Office, Rooms Division, Property Management..., Food & Beverage, Pre-opening, Resorts, Opening Hotels, Yield Management, Financial Management..., P&L Management, Loss Prevention, renovation management, cost containment, Capital Budgeting, Budgeting & Forecasting, Sales Management, Human Resources, Employee Learning &..., Engineering, Operations Management
Education
University of Phoenix 2008 — 2010
Hospitality Business Management, Business - Hospitality Management
WYANDOTTE DRUGS September 2015 - Present
Stericycle June 2014 - September 2015
H&R Block December 2013 - April 2014
Affinity Group Credit Union June 2012 - December 2012
Publix Super Markets March 2011 - May 2011
Clemson University January 2009 - January 2010
Walt Disney World January 2008 - January 2008
Telemarketer January 2007 - January 2008
Skills
Customer Service, Office Administration, Supervisory Skills, Microsoft Office, Dispatching
Education
University of Phoenix
University of Phoenix
Business Administration and Management, General
Walt Disney World May 1991 - Present
Skills
Inventory Management
Education
University of Phoenix 2008 — 2012
MBA/Doctoral student, Business Management
LaSalle Network July 2014 - Present
Tribune Company July 2014 - August 2014
Walt Disney World January 2007 - June 2013
Extreme Pita August 2010 - August 2011
Universal Orlando Resort August 2009 - January 2011
Walt Disney World January 2007 - October 2008
Feld Entertainment August 2006 - December 2007
Skills
Leadership, Human Resources, Employee Training, Employee Relations, Staff Retention, Microsoft Word, Training, Union, Interviews, Performance Management, Mediation, Confidentiality, Disciplinaries, Microsoft Excel, PowerPoint, Policy and Procedure, FMLA, Feedback Management, Customer Service, Onboarding
Education
University of Phoenix
Bachelor of Business Administration (BBA), Business Administration and Management, General
Centennial High School 2000 — 2004
Kellogg Company May 2015 - Present
Kellogg Company February 2015 - May 2015
Kellogg Company September 2012 - February 2015
Charter Global June 2011 - October 2011
Walt Disney World January 2009 - October 2011
SeaWorld Parks & Entertainment November 2010 - June 2011
Walt Disney World April 2010 - October 2010
Walt Disney World September 2006 - October 2010
Walt Disney World June 2007 - April 2010
Walt Disney World September 2005 - June 2007
Skills
SAP, Budgets, Analysis, Payroll, Microsoft Excel, Event Management, Project Planning, Customer Service, Financial Reporting, Microsoft Office, Forecasting, Project Management, Accounting, Logistics, Event Planning, Excel, PowerPoint, Spreadsheets, Inventory Management, Word, Access, Procurement, Time Management, Networking, Social Networking, Customer Relations, Financial Analysis, Vendor Management, Budgeting, Documentation, Variance Analysis, Finance, Financial Forecasting, General Ledger, Account Reconciliation, Business Analysis, Purchasing, Retail, Auditing, Internal Controls, Inventory Control, Analytics, Strategic Sourcing, Cash Flow, Operations Management, Process Improvement, Accounts Receivable, Pricing, Financial Modeling, Microsoft Word
Education
University of Phoenix 2007 — 2009
Masters, Business Administration & Global Management, 3.78
University of Phoenix 2003 — 2006
Bachelor of Science, Business Accounting, 3.61
Cittone Institute 1994 — 1995
Computerized Accounting, Accounting
The Hartford January 2015 - June 2015
Walt Disney World September 2012 - October 2014
Lumea Professional April 2012 - September 2012
Fossil June 2008 - April 2012
Hallmark Cards September 2003 - June 2008
Walt Disney World August 2006 - January 2007
Skills
Customer Service, Decision Making, Financial Analysis, Underwriting, Training, Leadership, Risk Assessment, Retail, Hiring, Merchandising, Inventory Management, Event Planning, Social Media, Time Management, Sales, Microsoft Excel, Coaching, Visual Merchandising, Recruiting, Social Media Marketing, Advertising, Inventory Control, Forecasting, Loss Prevention, Employee Relations, Telephone Skills, Social Networking, Market Research, Team Leadership, Team Building, Store Management, Invoicing, Payroll, Event Management, Marketing, Account Management, Spreadsheets, Process Scheduler, Retail Sales, Customer Satisfaction, Accounts Receivable, Teamwork, Risk Management
Education
University of Phoenix 2011 — 2015
Bachelor of Science (B.S.), Business Management
Comerica Bank June 1992 - Present
Walt Disney World April 1989 - June 1992
Skills
Commercial Lending, Lines Of Credit, Mortgage Lending, Credit Risk, Personal Banking, Bank Secrecy Act, Treasury Management, Cash Handeling, Cash Management, Retail Banking, Branch Management
Education
University of Phoenix 2010 — 2011
Midwestern Baptist College 1980 — 1984
BRE, Bible and Education
Swissport March 2015 - Present
N2 Publishing November 2013 - November 2014
United Airlines July 2011 - October 2014
Walt Disney World January 2011 - May 2011
Fairfield Inn & Suites by Marriott November 2009 - January 2011
Tim Hortons June 2005 - November 2010
Skills
Customer Service, Management, Catering, Determination, Follow-through Skills, Food, Resorts
Education
University of Phoenix 2009 — 2011
Bachelor of Arts (BA), Communication, General
Western International University 2006 — 2008
Associate of Arts (AA), Business/Commerce, General
Universal Studios Orlando March 2015 - Present
Walt Disney World March 2014 - April 2014
SeaWorld Orlando January 2014 - February 2014
Tampa Bay Rays March 2013 - October 2013
Skills
Databases, Visual Basic, Project Management, Strategic Leadership, PowerPoint, Microsoft Word, Microsoft Excel, Outlook, Microsoft visual studio..., PHP, HTML, .NET, ASP.NET, MySQL, SQL, Java, C++, Web Services
Education
University of Phoenix 2011 — 2012
Master of Business Administration (M.B.A.), 3.56 GPA
Everest University 2007 — 2011
Bachelor's Degree, Computer Information Science and Computer Programming, 3.87 GPA
Everest University 2007 — 2008
Associate's Degree, Web Design, 3.6 GPA
Walt Disney World December 2011 - Present
University of Phoenix October 2009 - Present
Disney Cruise Line June 2010 - December 2011
Walt Disney World March 2009 - July 2010
Walt Disney World April 2007 - July 2010
The Walt Disney Company 1997 - July 2010
Walt Disney World August 2006 - April 2007
Walt Disney Parks and Resorts July 2006 - April 2007
Walt Disney World November 1997 - July 2006
House of Blues January 1993 - October 1997
Skills
Strategic Partnerships, Project Management, PowerPoint, Data Analysis, Customer Insight, Customer Satisfaction, Employee Training, Employee Engagement, Project Planning, Food and Beverage, Food Service, Management, Training, Hospitality, Recruiting, Employee Relations, Leadership, Team Leadership, Hotels, Organizational..., Strategy, Leadership Development, Marketing, Customer Service, Catering
Education
Villanova University 2012 — 2012
Masters Certification, Project Management
Argosy University Sarasota 2010 — 2012
Masters Degree, Industrial Organizational Psychology
Webster University (AT) 2006 — 2008
Master of Arts (M.A.), Human Resources Development
University of Phoenix 2003 — 2006
Bachelor of Science, Management
Trade Experience 2002 — 2002
Certification, Sommelier
Walden University
Doctor of Philosophy (PhD), Industrial and Organizational Psychology
The Walt Disney Company March 2011 - Present
Walt Disney World 1995 - Present
Walt Disney World April 1999 - March 2001
Walt Disney World May 1995 - April 1999
Skills
Hospitality Management, Food & Beverage, Banquets, Catering, Guest Service, Creative, Creative Direction, Event Planning, off site catering, Creative events, Decor and Design, purchasing, Hotels, Hospitality, Restaurants, Hospitality Industry, Corporate Events, Event Management, Menu Development, Trade Shows, Food Service, Tourism, Food, Restaurant Management, Guest Service Management, Social Networking, Parties, Guest Recovery, Training, Food Safety, Theme Parks, Customer Service, Cuisine, Fine Dining, Disney
Education
University of Phoenix 2005 — 2006
Bachelor of Business Administration (B.B.A.)
Gaither High School
Walt Disney World Ecommerce AgentWalt Disney WorldMay 2013 - Present
Skills
Customer Service, Microsoft Office, Social Media, Microsoft Excel, Event Planning, Public Speaking, Microsoft Word, Event Management, Leadership, PowerPoint
Education
University of Phoenix 2015 — 2019
Business Foundamental
Nestle Toll House Cafe June 2014 - Present
Enchanted Apple Productions 2008 - Present
Holiday Inn Express June 2013 - March 2014
Courtyard by Marriott December 2012 - June 2013
Holiday Inn Express April 2012 - December 2012
Frontier Airlines June 2010 - January 2012
Walt Disney World January 2009 - July 2009
Skills
Graphic Design, Digital Photography, Wedding Photography, Portraits, Senior Portraits, Microsoft Office, American Sign Language, Portrait Photography, Event Photography, Commercial Photography, Photos, Weddings, Photography
Education
University of Phoenix 2015 — 2019
Bachelor of Business Administration (BBA), Entrepreneurial and Small Business Operations
Itt tech 2012 — 2013
Business management
Herron School Of Art 2009 — 2011
Photography
New Prairie High School 2004 — 2008
Walt Disney World January 2010 - Present
Walt Disny World May 2009 - January 2010
Walt Disney World February 2008 - January 2010
Skills
Disney, Hospitality, Guest Service, Word, PowerPoint, Outlook, Microsoft Office, Guest Satisfaction, Front Office, Hospitality Management, Resorts, Guest Service Management, Guest Recovery, Operations Management, Staff Development, Customer Service, Coaching, Customer Satisfaction, Leadership
Education
University of Phoenix 2010 — 2012
Bachelors, Business Management
Valencia Community College 1985 — 1987
Associate of Arts (A.A.), General Studies
The Cheesecake Factory April 2014 - Present
The Cheesecake Factory February 2010 - April 2014
Ruby Tuesday May 2003 - February 2010
Kazbors Grill May 2001 - May 2003
Walt Disney World January 2001 - May 2001
Skills
Management, Sales, Restaurant Management, Restaurants, Food Service, Food & Beverage, Hospitality, Menu Development, Culinary Skills, Catering, Food, Customer Service, Micros, Inventory Management, Cooking, Hospitality Management, P&L, Bartending, Time Management, Customer Satisfaction
Education
University of Phoenix 2010 — 2011
Associate of Arts (A.A.), Information Technology
Cedar-Riley Designs February 2011 - Present
Walt Disney World October 2010 - Present
Strategix Performance 2005 - 2010
Granite School District September 2002 - September 2004
Intermountain Healthcare February 1999 - August 2002
United States Air Force February 1991 - September 1994
Skills
.NET, C#, VB.NET, SQL, Microsoft SQL Server, Android Development, Instructor-led Training, Microsoft Office, Business Analysis, SDLC, Business Process, Technical Writing, Agile Methodologies, CRM, Project Management, Cross-functional Team..., Team Building, Databases
Education
University of Phoenix 2004 — 2007
Bachelor's, Information Technology
Walt Disney World December 2004 - Present
Disney Store December 2004 - January 2010
The Disney Store December 2004 - May 2009
Disney Store December 2004 - May 2009
Skills
Merchandising, Sales, Budgets, Management, Microsoft Office, Visual Merchandising, Marketing Strategy, Loss Prevention, Retail, Inventory Management, Apparel, Process Scheduler, PowerPoint, Customer Satisfaction, Customer Service, Microsoft Excel, Event Planning
Education
University of Phoenix 2008 — 2010
AAB, International Business
Joy Today Cancer Organization January 2011 - Present
UpTown Realty Group January 2013 - December 2014
Grace United Methodist Church 2009 - 2013
Premier Designs June 2010 - October 2011
Exit Real Estate Results January 2005 - June 2009
Longwood Babe Ruth 2003 - 2005
Walt Disney World Sports and Recreation 1998 - 2000
walt disney world 1994 - 1997
macaroni grill 1994 - 1997
Skills
Leadership, Customer Service, PowerPoint, Organization, Seizing The Day, Fundraising, Charities, Event Planning, Cancer, Public Speaking, Real Estate, Microsoft Office, Social Media, Social Networking, Marketing, Team Building, Microsoft Excel, Family, Project Management, Internet, Event Management, Social Media Marketing, Training, Public Relations, Teaching, Volunteer Management
Education
University of Phoenix 2009 — 2011
Valencia College 1995 — 1997
Shipcom Wireless September 2015 - Present
Jacobs March 2013 - September 2015
Walt Disney World October 2011 - October 2012
Marriott Vacation Club International July 2010 - June 2012
Jacobs Engineering October 2008 - February 2010
Paul J. Ford and Company March 2006 - November 2007
SchenkelShultz March 2004 - March 2006
Jacobs Engineering August 1996 - March 2004
Southwestern Illinois College September 1995 - December 1996
Nooter Eriksen August 1995 - July 1996
Skills
Process Automation, Construction Documents, Construction Document..., Operational Efficiency, Process Improvement, Leadership, AutoCAD, CAD, Submittals, Process Scheduler, Bentley Microstation, Training, Architectural Design, BIM, Microstation, Engineering, Revit, Management, Team Leadership, Operations Management, Software Documentation, Document Control, Scheduling, Facilities Management
Education
Webster University 2010 — 2012
MBA, Business
University of Phoenix 2002 — 2007
BS, Information Technology
Belleville Township West
Belleville Township West
JS Properties January 2011 - Present
Apollo Education Group September 2006 - August 2014
Apollo Group September 2006 - 2007
Adams Outdoor Advertising 2004 - 2006
Northside Business Alliance 2002 - 2005
Midwest Radio/Communications 1999 - 2004
Amerifirst Financial January 1993 - 1996
Walt Disney World May 1986 - August 1986
Skills
Public Speaking, Event Planning, Leadership Development, Staff Development, Coaching, Strategic Planning, Team Building, Marketing, Customer Service, Leadership, Training, Public Relations, Sales, Non-profits, Fundraising, Social Networking, Organizational..., Community Outreach, Higher Education, Strategy, Program Management, Program Development, Management, Time Management, Social Media, Recruiting, Adult Education
Education
University of Phoenix 2008 — 2010
Masters of Management, Business
Western Michigan University 1986 — 1990
Communications
Jo-Ann Stores, Inc. May 2014 - Present
PETCO Animal Supplies, Inc. May 2012 - May 2014
Walt Disney World October 2006 - June 2012
Walt Disney World November 2003 - 2006
Walt Disney World February 1999 - November 2003
Bureau Veritas February 1988 - February 1999
Adecco February 1993 - February 1994
Skills
Negotiation, Problem Solving, Procurement, Cost Reduction, Product Development, Cross-functional Team..., Global Sourcing, Sourcing, Vendor Relations, Quality Assurance, Supply Chain, Vendor Management, Leadership, Retail, Management, Team Building, Lean Manufacturing, Consumer Products, Team Leadership, Strategy, Merchandising, Manufacturing, Project Management, Strategic Sourcing, Supply Chain Management, Private Label, Forecasting, P&L Management, Supply Management, Pricing, Inventory Management, Logistics, Team Management, Trend, International Business, Apparel, Competitive Analysis, Demand Planning, Inventory Control, Process Improvement, Operations Management, Contract Negotiation, Business Strategy, Strategic Planning, Supply Chain..., Toys, Strategic Partnerships, Fashion, Quality Management, Textiles
Education
University of Phoenix 2004 — 2006
MBA, International Business
Kit and Ace July 2015 - Present
kate spade new york September 2014 - July 2015
Pier 1 Imports January 2014 - September 2014
Walt Disney World April 2013 - December 2013
Skills
Retail, Merchandising, Customer Service, Microsoft Office, Sales, Social Media, Microsoft Excel, Microsoft Word
Education
University of Phoenix 2013 — 2016
Psychology
Walt Disney World Senior Sales ManagerThe Walt Disney Company2006 - Present
Walt Disney Parks & Resorts 2006 - Present
Skills
Hospitality, Customer Satisfaction, Hotels, Resorts, Leadership, Management, Social Media, Marketing Strategy, Hospitality Management, Tourism, Sales, Hospitality Industry, Strategic Planning, Team Building, Event Management, Public Relations, Customer Service, Account Management, Marketing, E-commerce, Online Advertising, Event Planning, Social Networking, Vendor Management, Business Development, Digital Marketing, Social Media Marketing, Online Marketing, Advertising, Budgets
Education
University of Phoenix
MBA
Wyndham Vacation Ownership July 2015 - Present
Viewpost December 2012 - May 2015
Chico's FAS Inc. May 2011 - December 2012
Walt Disney World 2004 - 2011
Aetna August 2001 - July 2004
Selective Insurance 1996 - 2001
Aetna 1990 - 1996
Skills
Quality Assurance, Test Automation, Software Quality..., Agile Methodologies, Quality Center, Test Planning, Agile Project Management, Software Development, Team Leadership, Testing, SQL, SDLC, System Testing, Scrum, Regression Testing, E-commerce, Software Project..., Requirements Analysis, JIRA, Agile, HP Quality Center, QA Engineering, Quality Management
Education
University of Phoenix
Bachelor of Science (BS), Information Technology
TeleSpeak Support Services October 2012 - Present
2008-2012 January 2008 - January 2012
XP Solutions 2008 - 2012
Heart of Florida United Way 2007 - 2007
Starwood Vacation Ownership 2006 - 2006
Nickelodeon 2005 - 2005
2004Orange County Property Appraiser June 2004 - December 2004
Wyndham 2002 - 2004
Hilton Grand Vacations 2000 - 2001
Walt Disney World 1998 - 2000
Skills
Full Cycle HR, Recruiting, Performance Management, Succession Planning, Onboarding, New Hire Orientations, HRIS, Applicant Tracking..., Affirmative Action, FMLA, Workforce Planning, Deferred Compensation, Job Descriptions, Management, Training, Interviews, Employment Law, Employee Training, Temporary Placement, Coaching, Policy, College Recruiting, Labor Relations
Education
University of Phoenix 2000 — 2005
BS, Business Management
University of Phoenix 2000 — 2005
BS, Business Management
Orlando Vo Tech 1998 — 1999
Certification, CPS
HR Consultant 2012 - Present
Clickinks.com (a.k.a. XP Solutions, LLC) December 2007 - January 2012
Heart of Florida United Way 2007 - 2007
Nickelodeon, Sheraton North, SVO 2004 - 2007
Starwood Vacation Ownership January 2006 - October 2006
Wyndham January 2002 - September 2003
Hilton Grand Vacations February 2000 - September 2001
Walt Disney World 1998 - 2000
Heart of Florida United Way 1991 - 1999
Education
University of Phoenix 2000 — 2005
Bachelor of Science, Business Management HR emphasis
Kaman Industrial Technologies 1996 - 2003
American Cancer Society 1995 - 1996
Walt Disney World 1990 - 1991
Skills
Marketing Strategy, Cross-functional Team..., Account Management, New Business Development, Manufacturing, Project Management, Business Development, Strategic Planning, Negotiation, Key Account Management, Sales Management, Competitive Analysis, Sales, Email Marketing, Marketing Communications, Management, Marketing
Education
University of Phoenix 2001 — 2002
coursework, MBA
University of Rhode Island 1988 — 1992
BS, Environmental Management, Business Management
Central Connecticut 1990 — 1990
coursework, BS
TBD May 2015 - Present
Walt Disney World December 2014 - May 2015
CNL May 2006 - October 2014
CNL April 2005 - 2006
Skills
System Administration, Routers, Disaster Recovery, Troubleshooting, Windows 7, Customer Service, Help Desk Support, Active Directory, SQL, Switches, Microsoft Certified..., Antivirus, Technical Support, Microsoft Office, Software Installation, Citrix, Laptops, Windows XP, Microsoft Exchange, VMware, Salesforce.com, DNS, Server Administration, Network Administration, VMware ESX, BMC Remedy, Cisco Technologies, Outlook, SharePoint
Education
U of Phoenix
Walt Disney World January 2013 - Present
The Walt Disney Company January 2010 - January 2013
Walt Disney World April 2008 - July 2009
Skills
Talent Management, Employee Engagement, Onboarding, Performance Management, Training, Succession Planning, Leadership Development, Employee Training, Training Delivery, Recruiting, Coaching, Organizational..., Workshop Facilitation, Talent Acquisition, Customer Service, Leadership, Team Building
Education
University of Phoenix 2005 — 2007
Master of Business Administration (M.B.A.), Business Administration and Management, General
PSAV April 2007 - Present
Marriott International, JHM Hotels June 2004 - April 2007
Marriott International May 2002 - June 2004
Marriott International September 2000 - January 2002
Walt Disney World January 1999 - May 1999
Marriott International August 1995 - July 1998
JR Vending August 1994 - August 1995
Skills
Hotels, Resorts, Corporate Events, AV, Sound, Event Management, Projectors, Event Planning, Hospitality, Video, Customer Service, Hospitality Management, PowerPoint, Team Leadership, Microsoft Excel, Operations Management, Employee Training, Microsoft Office, Live Events, Catering, Projection, Trade Shows, Multimedia, Editing, Entertainment, Stage Lighting
Education
University of Phoenix 2012 — 2014
Masters, Information Systems, 3.75
Pontifical Catholic University of Puerto Rico 1998 — 2000
Bachelor's degree, Pre-Medicine/Pre-Medical Studies
Universidad Del Sagrado Corazon 1990 — 1994
Bachelor of Arts (B.A.), Communications
Colegio San Conrado 1988 — 1990
Colegio Sagrado Corazon 1984 — 1988
David Zeroll's Computer Networking and Repair January 2001 - Present
A Global Leader In Relationship Management Company January 2001 - Present
Walt Disney World 1988 - 2000
Skills
Customer Service, Customer Relations, Team Building, Coaching, Public Speaking, Leadership, Microsoft Office, Social Media, Project Management, Budgets, Marketing Communications, Online Advertising, Strategic Planning, Marketing Strategy, B2B, Time Management, New Business Development, Advertising, Sales, Social Media Marketing, Negotiation, Call Center, Management, Account Management, Networking, Customer Satisfaction, Marketing, Call Centers, Training, Purchasing, Project Planning, Entrepreneurship, Sales Management, Outlook, Product Development, Process Improvement, Social Networking, Telecommunications, Team Leadership, Direct Sales, Selling, Salesforce.com, Retail, Leadership Development, Customer Retention, Microsoft Word, Event Planning
Education
University of Phoenix 2004 — 2010
Bachelor, Business
Apollo Career Center 1985 — 1987
Walt Disney World April 2012 - Present
Walt Disney World January 2011 - April 2012
Walt Disney World January 2010 - January 2011
Walt Disney World January 2009 - January 2010
Scrappie Chick January 2006 - January 2009
Skills
Disney, Event Planning, Customer Service, Theme Parks
Education
University of Phoenix 2008 — 2009
MM, Management/HR
University of Tulsa 1991 — 1993
B.A., English, Education
U.S. Department of Justice January 2013 - Present
U.S. Department of Justice November 2007 - Present
Symantec December 2004 - February 2007
Walt Disney World June 1998 - December 2004
U.S. Army August 1983 - June 1994
Skills
Troubleshooting, COMSEC, Security Clearance, Technical Support, Information Assurance, Human Resources, SharePoint, Special Operations, Information Security, Microsoft Exchange, Security+, Military, Defense, Network Security, Information Technology, Disaster Recovery, DoD, Project Management, Infrastructure, Training, Active Directory, Security, Netbackup, Program Management, SATCOM, Cisco Technologies
Education
University of Phoenix 2002 — 2007
Bachelor's Degree, Information Technology, 3.78
Sears Holdings Corporation December 2014 - Present
Thirty-One Gifts May 2013 - February 2014
Dunkin' Brands 2006 - April 2012
Walt Disney World 2003 - 2006
Walt Disney World 1999 - 2003
Walt Disney World 1996 - 1999
Skills
Franchise Consulting, Restaurants, Restaurant Management, Franchise Relations, Sommelier, Franchising, Leadership, Employee Training, Management, Customer Satisfaction, Retail, Strategy, Forecasting, Budgets, Operations Management, Sales, Marketing
Education
University of Phoenix 2000 — 2004
BSBM, Business Management
GWent, LLC October 2014 - Present
Walt Disney World July 2014 - Present
Forward Thinking Systems November 2012 - May 2014
CompuFriend March 1997 - July 2013
Metro Children's Services 2005 - 2012
Continental Concession Supplies Inc. June 2002 - October 2007
Walt Disney World December 1994 - March 2002
Skills
Network Administration, Servers, Cloud Computing, Technical Support, Active Directory, VMware, Microsoft Exchange, Disaster Recovery, Windows Server, SharePoint, Security, VoIP, Networking, Salesforce.com, Customer Service, Account Management, Sales, Training, Solution Selling
Education
New Horizons 2014 — 2014
CompTIA Security+
University of Phoenix 1999 — 2000
CompTIA A+
Disney's Train the Trainers 1997 — 1997
Disney's Cash Handling 1995 — 1995
Mathematics
DFS T-Galleria - LVMH Group November 2012 - Present
Oltremare s.r.l. December 2003 - November 2011
Walt Disney World October 1998 - November 2003
La Riviera dei Parchi January 1999 - October 1999
Sfera Alimentare S.r.l. June 1989 - September 1997
Skills
Negotiation, Business Planning, Budgeting, Marketing Planning, Merchandising Strategies, General Merchandise, Operations Management, Convention Services, Merchandising, Team Leadership, Vendor Relations, Inventory Management, Retail, Forecasting, Promotions, Purchasing, Strategic Planning, Buying, Pricing, Team Building, Sourcing, Product Development, Sales Management, Customer Service, Customer Relations, Event Management, Excel, PowerPoint, Retail Management, Word, Problem Solving, Microsoft Office, Visual Merchandising, Product Management, Budgets, Social Networking, Marketing, Microsoft Excel, Microsoft Word, Store Management, Online Marketing
Education
University of Phoenix-Central Florida Campus 2003 — 2003
Master of Business Administration (MBA)
Universita' di Urbino/San Pellegrino 1993 — 1997
Modern Languages with Business Studies
Prince's College London-UK 1992 — 1993
English Studies
I.T.C. "P. Gobetti", Morciano di Romagna 1986 — 1991
Commerce and Computer Science
St.Paul's School - Dublin, Ireland 1990 — 1990
English Language Studies
DSE Fuzing, LLC November 2007 - Present
Genesis Communications December 2004 - September 2006
Marriott International January 2001 - January 2004
Walt Disney World March 1997 - June 2001
Education
University of Phoenix
Bachelor of Science, Global Business Management
Walt Disney World Resorts January 2012 - Present
Walt Disney World February 2006 - January 2012
Walt Disney World March 1975 - February 2006
Skills
Hotels, Resorts, Hospitality Management, Tourism, Process Scheduler, Inventory Management, Customer Service, Front Office, Time Management, Entertainment, Recreation Management, Water Park Management, Event Management, Custodial Services, Lake Operations..., Multi-Property..., Pre-opening experience, Campground Management, Lake, Recreation, Team Building, Management, Hotel Management, Hospitality Industry, Hospitality, Customer Satisfaction, Budgets, Leadership, Hiring, Social Media Marketing, Social Networking, Marketing, Team Leadership, Sales
Education
University of Phoenix
Business Management
Valencia Community College
Hospitality Management
Electronic Arts June 2013 - Present
EA SPORTS July 2011 - May 2013
Electronic Arts November 2007 - July 2011
Electronic Arts October 2005 - November 2007
AMS Cleaning Services, Inc. March 2004 - March 2005
Walt Disney Feature Animation April 2000 - August 2004
Walt Disney World February 1998 - April 2000
Walt Disney World May 1995 - February 1998
Skills
Xbox 360, PS3, Management, Animation, Video Games, Customer Service, Game Development, Game Design, Social Games, Computer Games, MMO, Mobile Games, Casual Games, Wii, Online Gaming
Education
University of Phoenix 1997 — 1998
Business Administration and Management, General
Colonial High School 1985 — 1988
Community Blood Center September 2010 - December 2014
ThedaCare March 2003 - September 2010
Walt Disney World August 2008 - December 2008
Naples Community Hospital March 1997 - February 2003
Bradlees Inc. March 1993 - September 1996
Child World February 1990 - October 1992
Skills
Process Improvement, Project Management, Deviation Management, Customer Service, Software Quality..., Microsoft Office, Epic Systems, Healthcare Information..., EMR, CPOE, EHR, HIPAA, Phlebotomy, Healthcare, Hospitals, Healthcare Management, Medical Terminology, Patient Safety, Software Documentation, Informatics, Physician Relations, Training, Management, Problem Solving, Performance Improvement, Performance Management, Microsoft Excel, Team Building, Time Management, Sales, Leadership, Leadership Development, Coaching, Scheduling, PowerPoint, Public Speaking, Team Leadership, Access, Budgets
Education
University of Phoenix 2011 — 2013
Bachelor's degree, Business Administration and Management, General
Fox Valley Technical College 2006 — 2010
Associate of Science (A.S.), Electronics and Computer Engineering
Cranston High School West 1985 — 1988
University of Phoenix
Master of Business Administration (M.B.A.), Project Management
The Walt Disney Company October 1992 - Present
The Walt Disney Company September 2008 - February 2010
Walt Disney World November 2006 - November 2008
Skills
Entertainment, Disney, Event Planning, Facebook, Hospitality, Employee Orientations, Development Of Employees, Training, Business Planning, Problem Solving, Labor Management, Labor Management Systems, Great Motivator, Performance Motivation, Highly motivated..., Competent computer..., Career Development..., Staff Development, Motivational..., Customer Service, Lodging, Hospitality Industry, Hospitality Management, Pre-opening, Hotel Management, Employee Relations, Employee Training, Catering, Guest Recovery, Event Management, Customer Satisfaction, Inventory Management, Time Management, Hotels, Concierge Services, Budgets, Tourism, Theme Parks, Guest Service Management, Leadership, Supervisory Skills
Education
University of Phoenix 2012 — 2013
Master of Business Administration (M.B.A.)
Adventist Health System February 2015 - Present
Walt Disney World February 2013 - February 2015
Walt Disney World February 2011 - February 2013
Hewlett-Packard June 2008 - February 2011
Hewlett-Packard 2007 - 2009
HP 2006 - 2007
VIA Information Tools 2003 - 2006
VIA Information Tools April 2002 - May 2003
BigNet 1999 - 2002
Skills
ITIL, IT Service Management, Change Management, Incident Management, Team Leadership, Process Improvement, Service Desk Management, Outsourcing, Business Process, Security, Program Management, Management, Windows Server, Disaster Recovery, Data Center, PMP, Troubleshooting, HP, Service Delivery, Leadership, ERP, Team Management
Education
University of Phoenix 2007 — 2009
Master of Business Administration (MBA), Business Administration and Management, General
University of Phoenix 2001 — 2004
Bachelor of Science (B.S.), Information Technology
The Results Companies January 2013 - Present
CuraScript, Inc. An Express Scripts Co. September 2006 - May 2009
Walt Disney World May 2006 - June 2007
West Gate Resorts May 2005 - April 2006
Staffing Now January 2005 - January 2006
Colonial Lakes Healthcare April 2003 - April 2005
Skills
Accounts Receivable, Program Management, Medical Coding, Microsoft Excel, Medical Records, Leadership, Management, Analysis
Education
University of Phoenix 2010 — 2012
Accounting
Tech Institute
Associates of Science Degree, Medical Billing and Coding
Blue Shield of California July 2014 - Present
CGI July 2013 - Present
Artech Information Systems November 2012 - Present
Walt Disney World October 2011 - November 2012
Deloitte Consulting June 2011 - October 2011
Wells Fargo April 2010 - June 2011
U.S. Army Reserve November 2002 - September 2010
Safeway Corporate IT November 2008 - March 2009
Kaiser Permanente IT 2004 - 2009
Cymbal Corporation December 2003 - April 2004
Skills
Unix, Oracle, Wily Introscope, Perl, Performance Testing, LoadRunner, SQL, Agile Methodologies, Java, Databases, Performance Tuning, Quality Assurance, Shell Scripting, Solaris, Testing
Education
University of Phoenix 1997 — 1999
MBA, Master Business Administration (Started)
University of Phoenix 1996 — 1999
BS, Business Information Systems
Walt Disney World February 2012 - November 2012
Verizon Data Services March 2011 - November 2011
Infinite Computer Solutions March 2009 - March 2011
Staples September 2008 - March 2009
Apple Computers Inc September 2008 - January 2009
Skills
Troubleshooting, Servers, Windows Server, Hardware, System Deployment, Windows, SharePoint, SQL, Training, Unix, Active Directory, Software Documentation, VMware, Management, System Administration, Data Center, IIS, Networking, Technical Support, Microsoft SQL Server, Citrix, Operating Systems, .NET, Software Installation, Visio, TCP/IP, Computer Hardware, Virtualization, Linux, Security, Integration, Vendor Management, Network Security
Education
University of Phoenix 2009 — 2010
Bachelors of Science, Information Technology with focus on Telecommunication and Networking
ATI Career Training Institute 2008 — 2009
Associates Degree, Information Technology
Bank of America June 2015 - Present
Bank of America October 2011 - Present
Bank of America September 2006 - October 2011
Bank of America February 2005 - September 2006
Old Navy May 2000 - February 2005
Walt Disney World August 2003 - January 2004
Skills
Insurance, Marketing, Operations Management, Management, Time Management, Employee Training, Training, Leadership, Mergers & Acquisitions, Budgets, Sales, Customer Service, Banking, Team Building, Microsoft Excel, CRM, Social Media, Sales Operations, Human Resources, Coaching
Education
University of Phoenix 2008 — 2009
Masters, Human Resource Management
Western Illinois University 1999 — 2003
Bachelors, Human Resource Management
Minooka Community High School
Walt Disney World March 2008 - Present
Walt Disney World July 2003 - March 2008
Group Health Cooperative June 1999 - December 2001
Education
University of Phoenix 2010 — 2012
MBA, Human Resources
University of Phoenix 2008 — 2010
BSB, Hospitality Mgt
Ft Vancouver High School 1968 — 1969
High School Diploma, College Prep
Regal Entertainment Group 2007 - Present
Walt Disney World May 2006 - Present
Education
University of Phoenix 2008 — 2011
Bachelor of Arts, Information Technology/Networking
Regal Entertainment Group January 2007 - Present
Walt Disney World January 2006 - Present
Cinemark March 2005 - July 2006
Education
University of Phoenix 2009 — 2011
B.A, Networking/Telecommunications
University of Phoenix 2007 — 2009
A.A, IT/Visual Communications
DICK'S Sporting Goods August 2015 - Present
Target October 2009 - February 2015
Target June 2007 - August 2009
Target April 2006 - June 2007
Best Buy March 2005 - April 2006
Target February 2004 - March 2005
Target September 2002 - March 2004
Levy Restaurants March 2001 - September 2002
Walt Disney World July 1995 - March 2001
Skills
Driving Results, Customer Service, Inventory Control, Inventory Management, Leadership, Logistics, Merchandising, Recruiting, Retail, Sales, Talent Management, P&L, Profit, Hiring
Education
University of Phoenix 2002 — 2004
Bachelors of the Arts, Business Management
The Walt Disney Company October 2011 - Present
Walt Disney World July 2007 - October 2011
Walt Disney World February 2001 - 2007
Skills
Facebook, Event Planning, Event Management, Social Media, Customer Service, Social Networking, PowerPoint, Microsoft Office, Outlook, Hospitality, Microsoft Word, Administrative..., Data Entry, Public Relations, Time Management
Education
Oakland City College
University of Phoenix
Divine Torture Tattoo Studio April 2012 - Present
University of Phoenix August 2006 - Present
Florida Technical College March 2006 - August 2006
Hilton Grand Vacations January 2005 - February 2006
Cambridge Institute of Allied Health February 2004 - November 2004
Galiano Career Academy March 2002 - February 2004
Walt Disney World September 1996 - November 2001
Skills
Admissions, Higher Education, Student Financial Aid, Enrollment Management, Time Management, Critical Thinking, Staff Development, Student Recruiting, Career Counseling, Retaining Customers, Marketing, Academic Advising, Student Counseling, Student Engagement, Event Planning, Admissions Counseling, PowerPoint, Organization, Business Planning, Career Development, Student Development, Resume Writing, Distance Learning, Student Affairs, Academic Administration, CampusVue, E-Learning, Leadership Development, Instructional Design, Academia, Adult Education, College Recruiting, Training, Public Speaking, Employee Training, Team Building, Higher Education..., Customer Retention
Education
University of Phoenix 2010 — 2013
Master of Business Administration (M.B.A.), Marketing
University of Phoenix 2007 — 2010
Bachelor's degree, Management
Walt Disney World November 2007 - Present
Verizon November 1996 - August 2003
Skills
Tourism, Social Media Marketing, Hotels, Social Media, Event Planning, Customer Service, Microsoft Word, Hospitality, Event Management
Education
John P Steven High School 1991 — 1995
Diploma, All
University of Phoenix
Bachelor’s Degree, Business Administration, Management and Operations, 3.0
Unknowned September 2012 - Present
Walt Disney World April 2011 - September 2012
Skills
Microsoft Office, Dreamweaver, Adobe Acrobat
Education
University of Phoenix
Master of Business Administration (MBA), Accounting
Walt Disney World August 2015 - Present
Walt Disney World January 2010 - Present
Walt Disney World June 2009 - January 2010
Walt Disney World January 2009 - June 2009
Skills
Front Office, Hospitality, Hospitality Management, Hotels, Hospitality Industry, Resorts, Hotel Management, Customer Service, Merchandise, Project Management, Higher Education, Leadership, Change Management, Education, Public Speaking, Training Facilitation, Program Facilitation, Property Management..., Guest Service Management, Pre-opening, Concierge Services, Training, Disney, Time Management, Event Management, Employee Training, Event Planning, Microsoft Office, PowerPoint
Education
University of Phoenix
Master's degree, Management and Human Resources
University of Tulsa
Bachelor of Arts (B.A.), English/Secondary Education
Self Employed May 2013 - Present
Fry's Electronics September 2013 - November 2013
McDonald's Corporation September 2010 - May 2013
Walt Disney World January 2010 - June 2011
Method 8, Inc February 2011 - May 2011
Skills
Customer Service, Direct Sales, Phone Etiquette, Filing, Microsoft Word, PowerPoint, Communication Skills, Customer Oriented, Multi Tasking, Enthusiast
Education
University of Phoenix 2013 — 2015
Youngstown State University 2009 — 2011
Disney Consumer Products April 2014 - Present
Walt Disney World August 2010 - November 2012
Skills
Retail, Brand Management, Merchandising, Forecasting, Consumer Products, Inventory Management, Marketing Strategy, Marketing, FMCG, Trade Shows, Leadership, Product Development, Sales Operations, Sales, Competitive Analysis, Training, Visual Merchandising
Education
University of Phoenix 2008 — 2012
Human Services Management, Mental and Social Health Services and Allied Professions
Clovis West High School
Human Service Management
CuraScript, Inc. An Express Scripts Co. May 2005 - July 2013
Curascript Pharmacy May 2005 - July 2013
Sprint PCS August 2003 - May 2005
Walt Disney World February 2003 - October 2003
Education
University of Phoenix 2009 — 2011
Bachelor of Science, Health Care Administration
University of Phoenix
Bachelor of Science
Bellagio September 2014 - Present
Walt Disney World June 2011 - Present
Walt Disney World August 2007 - June 2011
Walt Disney World August 2005 - August 2007
Disneyland Resort September 2002 - September 2005
Disneyland Resort October 2000 - April 2004
Disneyland Resort March 1998 - April 2004
Walt Disney Animation Studios August 1996 - March 1998
The Walt Disney Studios January 1992 - August 1996
Skills
Entertainment, Event Planning, Corporate Events, Social Networking, Event Management, Facebook
Education
University of Phoenix 2002 — 2004
Bachelor's Degree, Business Administration and Management, General
Walt Disney World January 2012 - Present
Education
University of Phoenix
Master's Degree, Business Administration and Management, General
University of Phoenix
Bachelor's Degree, Management