Experience
Home Depot  February 2014 - Present
Wyndham Worldwide / RCI   December 2012 - January 2014
Boyer Technologies  January 2010 - May 2012
AT&T Mobility  January 2008 - May 2009
AT&T  September 2006 - December 2007
AT&T  September 2002 - August 2006
Broadwing Communications  February 2001 - December 2001
Frontier Communications / Global Crossing North America   February 1999 - February 2001
Intermedia  October 1997 - February 1999
Sprint Communications  February 1995 - October 1997

Skills
Illustrator, Dreamweaver, Notepad, PaintShop Pro, Adobe Technical..., iPod, Blackberry, Mobile Email, Mobile Content..., SMS Gateway, SMS Banking, Treo, Microsoft Exchange, Blackberry Enterprise..., Barracuda Spam Firewall, Spam Filtering, Storage, Storage Solutions, Storage Virtualization, Disaster Recovery, Business Continuity, VMware ESX, VMware View, Hybrid Cloud, Rackspace Cloud, Solution Selling, Selling to VITO, Territory Growth, Major Account..., Fortune 1000, Hunter, C-level contacts, Sales Cycle Management, C-Level Presentations, C-Level Consulting, Mobile Commerce, Mobile Strategy, Mobile Consulting, Mobile Trends, Mobile Content, Integration, Integration Projects, Cloud Computing, Cloud Storage, Storage Services, Cisco Technologies, Juniper, Telecommunications, SS7, Telecommunications...

Education
Purdue University Calumet   1983 — 1990
Supervison, Civil Engineering; Construction Management; Business

Highland High School
College Prep

Experience
Simon Property Group  December 2014 - Present
G. Scotten Talent Center   July 2014 - Present
Home Goods  May 2011 - February 2015
Maplehurst Bakeries, LLC  May 2014 - November 2014
Turning Pointe Academy   August 2013 - May 2014
Golden Steps Studio for the Performing Arts   August 2012 - August 2013
Wyndham Worldwide / RCI   May 2012 - August 2012
Windsor Residence Hall   August 2010 - June 2012

Skills
Microsoft Office, Excel, Word, PowerPoint, Access, Customer Service, Teamwork, Accounting, Microsoft Excel, Microsoft Word, Social Media, Leadership, Sales

Education
Purdue University   2010 — 2014
Bachelor's Degree, Accounting, Management

Zionsville Community High School   2006 — 2010
Core 40 with Academic Honors

Experience
Wyndham Worldwide / RCI   March 2011 - January 2013
DirectBuy, Inc.   January 2010 - January 2011

Skills
Customer Service, Retail, Sales, Marketing, Food Service, Microsoft Office, Microsoft Word, Microsoft Excel, PowerPoint, Outlook, Communication, Call Centers, Cashiering, Light Industrial, Packaging, Cleaning, Janitorial

Education
National College   2013 — 2014
Associate's degree, Medical/Clinical Assistant

R Nelson Snider High School   2007 — 2010

Experience
Gutwein Law   January 2015 - Present
Pasky IP Law LLC   July 2012 - October 2014
Hilbrich Law   January 2012 - July 2012
United States District Court for the Northern District of Indiana  August 2011 - May 2012
Armstrong Law Offices (business practice)   2011 - 2012
Schreiner Malloy & Etzler   August 2010 - December 2011
Wyndham Worldwide / RCI   November 2007 - July 2009

Skills
Civil Litigation, Commercial Litigation, Courts, Legal Research, Legal Writing, Litigation, Westlaw, Trademarks, Document Drafting, Lexis, Legal Issues

Education
Valparaiso University School of Law   2009 — 2012
Doctor of Law (J.D.), Intellectual Property Law, Business Law

Purdue University   2003 — 2007
Bachelor of Science (B.S.)

Experience
Avery Product Corporation   October 2011 - Present
Beckman Coulter  January 2010 - September 2011
Storm Manufacturing Group  January 2007 - December 2009
Wyndham Worldwide / RCI   January 2005 - December 2006

Skills
China Business..., China Manufacturing, Far East sourcing, Strategic Supplier..., Supplier Rationalization, Project Purchasing, RFQ Development, Cost Reduction/Avoidance, Supply Management, Supply Chain, Supply Chain Management, Procurement, Strategic Sourcing, MRP, Purchasing, Cross-functional Team..., Production Planning, Process Improvement, Pricing, Supplier Development, Warehousing, Supplier Evaluation, Global Sourcing, Supplier Negotiation, Strategy, Purchase Management, Project Planning, E-procurement, Outsourcing, Spend Analysis

Education
Thunderbird School of Global Management   2002 — 2004
B.A., International Business Studies, Logistics, Materials, and Supply Chain Management

Experience
Wyndham Worldwide / RCI   November 2013 - Present
Several in the Entertainment Industry   April 2013 - August 2013
H&R Block  March 2013 - May 2013
State of Utah  2012 - 2013
Teleperformance  July 2011 - September 2012
County of San Bernardino  October 1999 - December 2008

Skills
Career Counseling, Motivational..., Workshop Facilitation, Volunteer Management, Grants, Fundraising, Supervisory Skills, Job Coaching, Staff Development, Report Writing, Career Development, Training, Staff Supervision, Non-profit..., Management, New Hire Orientations, Employee Training, Hiring, Case Management, Human Resources, Payroll

Education
Ogden-Weber Applied Technology College   2009 — 2011
Certification, Information Technology

San Bernardino Valley College   2003 — 2005
Associate's degree, Human Services and Case Management

Lynwood   1988 — 1992
High School Diploma, General Studies

Experience
GEICO  March 2015 - Present
Wyndham Worldwide / RCI   September 2012 - April 2015
Winterland Inc   October 2007 - December 2012
Eddie Bauer  February 2012 - September 2012
Lands' End  September 2010 - January 2012
Winterland Inc   October 2007 - August 2010
Heavenly Ham  April 2003 - August 2008

Skills
Customer Service, Sales, Teamwork, Time Management, Retail, Microsoft Office, Microsoft Word, Merchandising, Leadership, Fashion, Inventory Management, Visual Merchandising, Retail Sales, Graphic Design, Facebook, Styling, Photoshop, Data Entry, Public Speaking, Apparel, Illustrator, Research, Social Media, Marketing, PowerPoint, Customer Experience, Social Networking, Photography, Call Centers, Event Planning, Team Leadership, Cashiering, Customer Satisfaction, New Business Development, Microsoft Excel, Negotiation, Management, Advertising, Training

Education
Indiana University-Purdue University at Indianapolis   2008 — 2012
Graphic Design, Marketing, and Mana

The Art Institute of Tennessee-Nashville   2007 — 2007
Graphic Design

Maryville University of Saint Louis   2005 — 2007
Art Education

Experience
Wyndham Worldwide / RCI   July 2013 - Present
Lyme Disease Association   September 2009 - Present
R&J Public Relations  February 2012 - July 2013
R&J Public Relations  February 2011 - February 2012
Jonny Dive Entertainment, LLC   September 2008 - February 2011
Monmouth University Writing Center   June 2009 - December 2010
Monmouth University Educational Opportunity Fund Program   July 2010 - August 2010
Monmouth County SPCA  January 2010 - May 2010

Skills
Facebook, Constant Contact, PowerPoint, YouTube, Grammar, Strategic Public..., Branding & Identity, Message Development, Internal Communications, Editing, Writing, Crisis Communications, Social Media, Media Relations, Public Relations

Education
Monmouth University   2006 — 2010
BA in English; Minor in Public Relations, English, Communications

Experience
Leaders in Business Process Excellence in Greater New York City Area   2012 - Present
Hooper Holmes  September 2007 - October 2012
Wyndham Worldwide / RCI   July 2002 - May 2007
Siemens  2000 - 2002
Northstar Consulting Group, LLC   1996 - 2000
AT&T Bell Labs  1983 - 1996

Skills
Business Process..., Process Excellence, Operational Excellence, Operations Improvement, Six Sigma, Voice of the Customer, Strategic Planning, Voice of the Customer..., Business Process Mapping, Project Management, Process Improvement, Business Process..., Operational Improvement, Change Management, Lean Operations, DMAIC, Driving Efficiency, Process Quality..., Black Belt, House of Quality, Lean Process Improvement, Process Improvement..., Lean Principles, Process Management, Business Process..., Process Redesign, Customer Satisfaction, Project Planning, Cross-functional Team..., Business Excellence, Team Facilitation, Continuous Improvement, Business Transformation, Management Consulting, Operational Planning, PMO, Process Optimization, Leading Organizational..., Business Process Design, Cost Reduction/Avoidance, Team Building, Business Strategy, Quality Function..., Microsoft Office, Minitab, ProVision, Provision, Analysis, Outsourcing, Management

Education
The Ohio State University
MS, Industrial & Systems Engineering

The Ohio State University
BA, Psychology

Experience
Wyndham Worldwide / RCI   August 2010 - Present
Nutley High School  2008 - 2012
Citi  January 2010 - August 2010
March of Dimes  2004 - 2010
Mentora Group   March 2004 - March 2009
Raytheon  2006 - 2008
First Union National Bank  November 2003 - March 2004
Bank of America  September 1998 - December 2003
First Union National Bank  April 1997 - September 1998
Resolution Software Limited   1995 - 1996

Skills
Software Quality..., Performance Testing, Test Automation, Quality Center, Quality Assurance, SDLC, Testing, Unix, QTP, Integration, Agile Methodologies, LoadRunner, Oracle, Test Planning, Test Management, Management, Strategic Leadership, Technical Leadership, Team Leadership, Cross Functional..., Performance Tuning, SQL, Databases, Software Development, Software Project..., Enterprise Software, Process Improvement, Requirements Analysis, Data Warehousing, System Testing, Data Center, User Acceptance Testing, .NET, Agile Project Management, Security, Scrum, HP Quality Center

Education
Ramapo College of New Jersey   2012 — 2015
Master of Business Administration (M.B.A.), Master in Business Administration, International Leadership

University of Richmond - Robins School of Business   1979 — 1983
Bachelor of Science, Business Administration and Management, General

G. C. Marshall HS   1976 — 1979
High School Diploma

Experience
Goldman Sachs  September 2014 - Present
J.P. Morgan   June 2013 - September 2014
UBS LIFE Wealth Management Group   May 2012 - August 2012
BrandLink Communications  August 2011 - December 2011
Wyndham Worldwide / RCI   June 2011 - August 2011
Wyndham Worldwide / RCI   June 2010 - August 2010

Education
University of Miami - School of Business   2009 — 2013
BBA, Finance and Business Law

Università Cattolica del Sacro Cuore   2012 — 2012
International Finance

Experience
ADP  October 2013 - Present
Wyndham Worldwide / RCI   April 2010 - October 2013
Cork & Olive   November 2009 - April 2010
United States Marine Corps  May 2003 - May 2008

Skills
B2B Marketing, Analysis, Brand Communication, Client Relationship..., Business Relationship..., Maintaining Business..., CRM, Integrated Marketing, Relationship Marketing, Account Management, Marketing, New Business Development, Direct Marketing, Sales, Public Relations, Social Media, Budgets, Leadership, Marketing Strategy, Business Development, Brand Development, Event Management, Online Marketing, Tourism, Hospitality, Market Research, Social Media Marketing, Marketing Communications, Online Advertising, Email Marketing, Strategy, Cross-functional Team..., Coaching, Lead Generation, B2B, Talent Management

Education
University of Central Florida   2009 — 2011
BS Hospitality Management, Tourism

University of Maryland University College   2006 — 2009

Defense Language Institute   2003 — 2004
Associate of Arts, Serbian

Experience
Finger Lakes Coffee Roasters  July 2015 - Present
IHG - InterContinental Hotels Group  August 2014 - July 2015
Choice Hotels International  May 2012 - January 2013
Wyndham Worldwide / RCI   May 2012 - August 2012
Grand Hotel di Como   May 2011 - August 2011

Skills
Hospitality, Hospitality Management, Hotel Management, Hotels, Restaurants, Customer Satisfaction, Front Office, Food & Beverage, Hospitality Industry, Customer Service, Event Management, Banquets

Education
Niagara University   2009 — 2013
Bachelor of Science in Hotel/Restaurant Planning & Control, Luxury Hotel Operations, Minor in Italian Studies

Experience
Wyndham Worldwide / RCI   November 2011 - Present
Go Global Unlimited, Inc   April 2004 - Present
Indiana University Health  August 2008 - November 2011
Aon  February 1996 - December 2004

Skills
Strategic Planning, Insurance, Process Improvement, Employee Benefits, Risk Management, Coaching, Leadership, Project Management, Program Management, Team Building, Mergers & Acquisitions, Customer Service, Negotiation

Education
Presbyterian College
Risk Management

Experience
Wyndham Worldwide / RCI   November 2013 - Present
Veolia Water North America  October 2011 - November 2013
Katz, Sapper & Miller   January 2010 - October 2011
MasterBrand Cabinets, Inc  July 2009 - December 2009
Kimball International  May 2007 - July 2007

Skills
Certified Public...

Education
Purdue University   2004 — 2009
BS, Accounting

Experience
Wyndham Worldwide / RCI  

Skills
Tourism, Marketing Communications, Public Relations, Social Media, Social Media Marketing, Online Marketing, Direct Marketing, Email Marketing

Education
Seton Hall University   1999 — 2003

Experience
Armed Forces Services Corp (AFSC)   March 2010 - Present
Inverness Technologies  October 2008 - Present
Native American Management Services  November 2000 - October 2010
Wyndham Worldwide / RCI   April 2005 - August 2008
Lee Hecht Harrison  1998 - 2004
Kaiser Permanente, San Diego, CA   1991 - 1998
First Capital Life Insurance Company, San Diego, CA   1989 - 1991
Banner Life Insurance Company  1986 - 1989

Skills
Hiring, Job Search Strategies, Outplacement, Job Search, Career Management, Career Counseling, Resume Writing, Career Development, Executive Coaching, Organizational Change, Interviewing, Leadership Development, Coaching, Organizational..., Change Management, Change, Customer Relations, Training Delivery, Adult Education, Military, Career Assessment, Interview Preparation, Training, Personal Development, Leadership, Interviews, Workshop Facilitation, Job Coaching, Career Development..., Public Speaking, Organizational..., Employee Relations, Human Resources, Navy, Conflict Resolution, Employee Training, Team Building, Recruiting, Customer Service, Management, Program Facilitation, Instructor-led Training, Personnel Management, Staff Development, Policy, Facilitators, Instructional Design, Project Planning, Onboarding, Talent Management

Education
University of Delaware
B.A., English/Speech

Experience
Wyndham Worldwide / RCI   September 2013 - Present
NXG-Nexgeneracers   May 2008 - Present
Wyndham Worldwide / RCI   July 2012 - September 2013
RCI  November 2010 - July 2012
RCI  November 2009 - November 2010
JPMorgan Chase  April 2009 - September 2010
Redcats USA  December 2006 - September 2008
Robert Half Finance & Accounting  February 2004 - November 2006
City of Detroit  February 2003 - December 2003
Ford Motor Company  August 1995 - September 1999

Skills
Forecasting, Budgets, Accounting, Analysis, Project Management, Finance, Supervision, Strategic Planning, Financial Analysis, Process Improvement, Program Management, Financial Reporting, Data Analysis, Team Building, Cross-functional Team..., Access, Team Leadership, Risk Management, Business Strategy, Managerial Finance, Logistics, Six Sigma, Leadership, Account Reconciliation, Management, Operations Management, Business Analysis, Vendor Management, Business Process..., Change Management, Coaching, Auditing, Training, SAP, Business Planning, Strategy, Account Management, Customer Service, CRM, Sarbanes-Oxley Act, Customer Satisfaction, Contract Negotiation, Business Development

Education
The University of Texas at Austin - The Red McCombs School of Business   1993 — 1995
MBA, Finance and Strategy

Purdue University   1985 — 1988
B.S., Aviation Technology

Broad Ripple H.S.   1979 — 1983

Experience
Wyndham Worldwide / RCI   April 2012 - Present
Bank of America  March 2011 - April 2012
Comverse  December 2005 - October 2010
CSG Systems International   March 2002 - December 2005
Lucent Technologies  September 1996 - March 2002
AT&T  June 1984 - September 1996

Skills
SDLC, PMO, Program Management, Telecommunications, Project Management, Cross-functional Team..., PMP, Software Project..., Requirements Analysis, Release Management, Integration, Full SDLC, MS Project, Visio, IVR, Matrix Management, Microsoft Office, Invoicing, Billing, MS Office Suite, IT Management, Team Leadership, Project Planning, Management, Leadership, Call Logging, Software Development, Testing, Unix, Quality Assurance

Education
Stevens Institute of Technology
Master's, Computer Science

The College of New Jersey
Bachelor's, Computer Science and Mathematics

Experience
Client Services Incorporated  October 2014 - Present
Wyndham Worldwide / RCI   September 2014 - October 2014
Elsevier Hlth Sci Publishers   November 1997 - August 2014

Skills
Customer Service,..., Publishing, Marketing, Social Media, Marketing Strategy, Sales, Social Media Marketing, Advertising, New Business Development, Online Marketing, Marketing Communications, B2B, Market Research, CRM, Online Advertising, Public Speaking, Digital Marketing, Microsoft Office, Call Centers, Customer Service, Management, Process Improvement

Education
Saint Louis Community College-Florissant Valley   1991 — 1991
General Study

Bloomington Beauty College   1976 — 1978
Liscensed Beautican, Beautican, A

University High School   1971 — 1973
Diploma, General, 12

University High School Normal, IL   1970 — 1973
General, High School/Secondary Diplomas and Certificates

Experience
The Leading Hotels of the World  June 2015 - Present
Wyndham Worldwide / RCI   August 2012 - June 2015
Wyndham Exchange & Rentals (RCI)   March 2012 - August 2012
Power Costs, Inc.   January 2011 - March 2012
Quest Diagnostics  June 2010 - August 2010
Southern Nazarene University  August 2009 - May 2010
Quest Diagnostics  June 2009 - August 2009

Education
Southern Nazarene University   2007 — 2011
B.S

Experience
Sheraton Hacienda del Mar - Vacation Club   June 2015 - Present
Wyndham Worldwide / RCI   September 2011 - January 2015
Wyndham Worldwide / RCI   September 2008 - September 2011
Wyndham Worldwide / RCI   July 2007 - September 2008
Wyndham Worldwide / RCI   February 2006 - July 2007
Wyndham Worldwide / RCI   June 2004 - February 2006
Cinecartelera MKD - Cinépolis   October 2003 - May 2004
Pearson Education México   January 2002 - September 2003
The Sales Machine L&Z   January 2000 - January 2002

Skills
Results Oriented, Customer Focus, Brand Innovation, Marketing por correo..., Mercadotecnia en medios..., Administración y..., Online Marketing, Publicidad en Internet, Mercadotecnia, Social Media Marketing, Marketing digital, Estrategia de..., Marketing en Internet, Liderazgo, Plan de marketing, Comunicaciones de..., Comercio electrónico, Estrategia empresarial, Planificación..., Marketing, Gerencia de ventas, Marketing directo, Negociación, Redes sociales, Estrategia, B2B, Turismo, Marketing Communications

Education
ITESM   2008 — 2008
Diplomado, Desarrollo de Competencias Gerenciales y Directivas

Universidad Autónoma Metropolitana   1995 — 1999
Lic. Comunicación, Mercadotecnia

Experience
Capital Group  August 2014 - Present
Parish Manufacturing   April 2011 - July 2014
Wyndham Worldwide / RCI   November 2005 - April 2011
Trader Joe's  November 2002 - July 2005
Keynote  August 2000 - July 2002

Skills
Customer Service, Customer Relations, Account Management, Problem Solving, Dispute Resolution, Business Development, Customer Satisfaction, Sales, Key Account Management, Management, Selling, New Business Development, Manufacturing, Direct Sales, Retail, Leadership, Enterprise Software, Insurance, Microsoft Office, Public Speaking, Process Improvement

Education
The Ohio State University   1986 — 1992
BA, Broadcast Journalism

St. Francis de Sales High School   1982 — 1986

Experience
Wyndham Worldwide / RCI   1992 - Present

Skills
Visionary, Innovation, New Business Development, Business Strategy, Product Development, Sales, Management, Budgeting, Business Planning, Forecasting, Product Management, Presentation Development, Sales Presentations, Strategic Partnerships, Customer Acquisition, Hospitality, Business Acumen, Strategic Planning, Direct Marketing, Segmentation, Leadership, Budgets, Executive Management, Business Development

Education
Purdue University - Krannert School of Management   1988 — 1992
B.S., Management

Experience
Purdue Night Train Swing Dance Club   July 2013 - Present
Purdue University  August 2013 - Present
ArcelorMittal USA  May 2015 - August 2015
Purdue University  August 2014 - May 2015
Purdue University  March 2015 - March 2015
Wyndham Worldwide / RCI   May 2014 - August 2014
Purdue University  May 2013 - August 2013
Purdue Night Train Swing Dance Club   April 2012 - May 2013
Purdue University  August 2012 - October 2012
Allstate Insurance Office with Agent Leonica Parker   July 2012 - August 2012

Skills
Programming, UML 2.0, SQL, PL/SQL, SDLC, C#, Java, C++, Visual Basic, Python, C, Systems Analysis, Requirements Analysis, Requirements Gathering, Data Modeling, Teaching, VBA, QBE, PCI DSS, Algorithms, Bootstrap, VB.NET, ASP.NET, HTML, CSS, JavaScript, jQuery, AJAX, Microsoft SQL Server, Oracle SQL Developer, Microsoft Access, Microsoft Excel, Microsoft Project, Microsoft Word, SSRS, Communication, Team Management

Education
Purdue University   2011 — 2015
Bachelor of Science (B.S.), Computer and Information Technology, GPA: 3.50

Experience
US Airways  August 2015 - Present
Monster Worldwide  April 2008 - February 2015
ATA Airlines  March 2003 - April 2008
Wyndham Worldwide / RCI   January 2002 - March 2003
Purdue University  August 2000 - January 2002
United Airlines  May 2000 - August 2000
Magnetek  August 1995 - December 1997
United Express  September 1993 - July 1995

Skills
Airlines, Customer Service, Aviation, Training, Team Leadership, Leadership, Project Management, Flights, Account Management, Logistics, Team Building, Quality Assurance, Troubleshooting, Operations Management, Business Strategy, Budgets, Sales, Time Management, Program Management, CRM

Education
Purdue University   1998 — 2002
BS, Aviation Administration

Experience
Wyndham Worldwide / RCI   June 2015 - Present
Wyndham Worldwide / RCI   October 2014 - June 2015
PwC  August 2011 - October 2014

Skills
Microsoft Excel, Accounting/Auditing, Accounting, Financial Reporting, Auditing, GAAP, US GAAP, Internal Controls, Assurance, Management, CPA, IFRS

Education
Seton Hall University   2010 — 2011
Master of Science, Accounting

The College of New Jersey   2002 — 2005
Master of Arts, Education

The College of New Jersey   2002 — 2005
Bachelor of Arts (BA), Mathematics/Education

Experience
Gravitas Technology LLC   January 2014 - Present
Wyndham Worldwide / RCI   July 2013 - November 2013
AIG  February 2013 - June 2013
Maquet Cardiovascular  August 2012 - December 2012
MediaCom  April 2011 - July 2012
BD  October 2010 - January 2011
Espirito Santo Investment   July 2009 - March 2010
Medidata Solutions  2008 - April 2009
GMAC Commericial Finance   April 2007 - February 2008
Li & Fung USA  2005 - 2007

Skills
Onboarding, HRIS, New Hire Orientations, Interviews, Customer Service, Recruiting, Training, PowerPoint, Event Planning, Performance Management, Microsoft Office, Outlook, Microsoft Word, Payroll, Employee Benefits, HR Policies, Analysis, Microsoft Excel, Management, Word, Excel, Windows, YouTube, Lotus Notes, Human Relations, Internet, Kronos, Staff Training, Training Skills, Creative Problem Solving, People Skills, Sales, Leadership, Employment-based..., Benefits Administration, Talent Acquisition, Project Coordination, Customer Oriented, Building Relationships, Team-oriented, Employee Recognition, Employee Engagement

Education
Montclair State University   2007 — 2010
MBA, Managment and International Business

Rutgers, The State University of New Jersey-New Brunswick   1996 — 2000
BS, Marketing

Experience
Wyndham Hotel Group  January 2015 - Present
Wyndham Hotel Group  February 2014 - January 2015
Wyndham Hotel Group  March 2013 - February 2014
Wyndham Hotel Group  December 2011 - March 2013
Wyndham Worldwide / RCI   March 2010 - December 2011
PROMOTECH, an inVentiv health company   March 2008 - February 2010
Maersk Line  July 2006 - March 2008
McKesson Provider Technologies  May 2005 - July 2006
TopSpeed PC (Sole Proprietorship)   August 2004 - May 2005

Skills
Word, Pricing Analysis, PowerPoint, Ad Hoc Reporting, Monarch, Business Objects, Outlook, Access, Microsoft Office, Photoshop, Customer Service, Windows, Customer Relations, Web Intelligence, Adobe Acrobat, Dreamweaver, Research, Inventory Management, Mac, Excel, Revenue Management, Yield Management, Price Optimization, Twitter, Social Media, Google Analytics, Google Adwords, SAS/SQL, Website Development, Revenue Analysis, Microsoft Excel, Microsoft Word, Strategy, Forecasting, Analytics, Leadership, Management, E-commerce, Marketing, Sales, Analysis, Training, Hospitality, Hospitality Industry, Budgets

Education
Rutgers, The State University of New Jersey-Newark   2009 — 2012
M.B.A

Rutgers University-New Brunswick   2001 — 2005
Bachelor of Arts

Experience
Wyndham Worldwide / RCI   July 2013 - Present
Diverse Lynx  November 2009 - June 2013
Mahindra Satyam  February 2006 - November 2009
Standard & Poor's   October 2006 - September 2009
HP Enterprise Services  December 2002 - February 2006
Quinnox  September 2000 - November 2002

Skills
Oracle, Java Enterprise Edition, XML, Spring, Hibernate, Struts, Java, PL/SQL, EJB, Design Patterns, Leadership, SOA, Web Services, Weblogic, SDLC, Requirements Analysis, Agile Methodologies, SQL, Unix

Education
Sri Krishnadevaraya University   1996 — 1999
MCA, Computers

Sri Krishnadevaraya University   1993 — 1996
B.A (M.E.S), Maths, Economics, Statistics

Experience
ALIGHT (Alliance to Lead Impact in Global Human Trafficking)   April 2015 - Present
Daniels College of Business  September 2014 - Present
The Invictus Initiative   June 2015 - August 2015
Denver Children's Advocacy Center  January 2015 - March 2015
University of Denver, Josef Korbel School Office of Graduate Admissions   September 2013 - August 2014
Purdue University  August 2012 - May 2013
Wyndham Worldwide / RCI   June 2012 - August 2012

Skills
Microsoft Excel, Customer Service, Customer Satisfaction..., Microsoft Office, Research, Community Outreach, Nonprofits, PowerPoint, Marketing, Training, Leadership, Public Speaking, Data Analysis, Social Media, Event Planning

Education
University of Denver   2013 — 2015
Master's Degree, International and Intercultural Communication

University of Denver - Daniels College of Business   2013 — 2015
Master of Business Administration (M.B.A.), International MBA

Purdue University   2009 — 2013
Bachelor's Degree, Law & Society

Purdue University   2009 — 2013
Bachelor's Degree, Psychology

Experience
Wyndham Worldwide / RCI   July 2013 - Present
Jeff Schindler Media   April 2009 - June 2013
Time Warner Cable  March 2012 - April 2013
Advanstar Communications  May 2010 - March 2012
Lebhar-Friedman  January 2005 - October 2008
Thomas Publishing  March 2002 - July 2004
GoodTimes magazine   May 2001 - September 2001

Skills
Copy Editing, Editing, Copywriting, Writing, Publishing, Web Design, Graphic Design, Adobe Creative Suite, QuarkXPress, Content Management, Content Strategy, SEO Audits, SEO copywriting, Editorial, Google Adwords, Online Advertising, Web Content, New Media, Online Marketing, Social Media, Newsletters, Digital Strategy, Publications, Magazines, User Experience, Public Relations, Marketing, Storytelling, Photography, Feature Articles, Digital Media, Email Marketing, Blogging

Education
State University of New York at Buffalo   1997 — 2001
B.A.

Noble Desktop   2010 — 2010
Certificate

Rutgers University-New Brunswick   2015 — 2015
Mini MBA

Experience
Maid Clean   July 2010 - Present
Fred Riley Property Management Company   July 2009 - August 2011
Wyndham Worldwide / RCI   September 2003 - January 2005

Skills
Product Marketing, Direct Sales, Customer Relations, Customer Service, Sales Management, internet sales

Education
Old Dominion University   2008 — 2009
Marketing

NC A&T   1999 — 2000

Old Dominion University   1996 — 1998
Marketing

Experience
Wyndham Worldwide / RCI   February 2008 - July 2009
Wyndham Worldwide / RCI   December 2006 - February 2008
KPMG  April 2006 - May 2006
AIVA   January 2005 - January 2005

Skills
Administración y..., Business Strategy, Team Leadership

Education
   2009 — 2011
MBA, Finance

INCAE Business School   2009 — 2011
MBA

Universidad ORT Uruguay   2008 — 2009
Postgraduate in Finance, Finance

Universidad de Montevideo   2003 — 2006
BA, Economics

Experience
VSP Vision Care  November 2011 - August 2015
Luxottica Manufacturing   October 2010 - October 2011
Wyndham Worldwide / RCI   September 2007 - February 2008
Filtech Incorporated   April 2000 - September 2007

Skills
Customer Service, Benefits Administration, Claims Handling, Call Centers, Data Entry, Outlook, Customer Retention, Training, Employee Training, Insurance, Time Management, Medicare, Microsoft Excel, Team Building, Process Improvement

Education
University of Findlay   1992 — 1997
Bachelor of Science (B.S.), Marketing

Findlay High School   1990 — 1992
Diploma, College/University Preparatory and Advanced High School/Secondary Diploma Program

Experience
Mazda Of Roswell   September 2015 - Present
Comcast  November 2014 - Present
SalesMakers, Inc.   July 2014 - August 2015
DMC Atlanta, Inc.   June 2014 - July 2014
Longhorn Steakhouse  November 2013 - May 2014
Wyndham Worldwide / RCI   October 2010 - August 2013
Cold Stone Creamery  August 2008 - August 2009

Skills
Public Speaking

Education
Georgia Southern University   2012 — 2017
English Language and Literature/Letters, Junior

Neumann College   2009 — 2011
None, Political Science, Marketing, English

Experience
Wyndham Worldwide / RCI   February 2015 - Present
Wyndham Worldwide / RCI   August 2012 - Present
Wyndham Worldwide / RCI   March 2012 - August 2012
Wyndham Worldwide / RCI   March 2010 - March 2012
GAF Materials Corporation  December 2008 - March 2010
GAF Materials Corporation  August 2008 - December 2008
GAF Materials Corporation  August 2007 - August 2008
Merrill Lynch  2006 - 2006

Skills
Revenue Management, Demand Forecasting, Business Analysis, Inventory Management, Strategic Planning, Pricing, Hospitality Management, Hospitality Industry, Forecasting, P&L Responsibility, Budget Process, Revenue Analysis, Management, Analysis, Budgets, Leadership

Education
Rutgers, The State University of New Jersey-Newark   2008 — 2011
MBA, Finance / Management & Business Strategy

The University of Connecticut   2003 — 2007
Bachelor of Arts, Economics

Experience
Rolta AdvizeX  July 2015 - Present
Rolta AdvizeX  September 2014 - July 2015
GlassHouse Technologies  July 2011 - September 2014
Information Systems Security Association (ISSA)   January 2013 - December 2013
Information Systems Security Association (ISSA)   January 2012 - December 2012
Wyndham Worldwide / RCI   February 2011 - July 2011
Advanced Technology Group (atg)   August 2009 - February 2011
Amdocs, Ltd.   2006 - November 2009
Star Financial Bank  2005 - 2006
Information Systems Security Association (ISSA)   2005 - 2006

Skills
CISM, CISSP, CISA, ITIL, Security, PCI DSS, ISO 27001, Information Security..., Information Security..., IT Risk, SAS70, CPNI, SOX, GLBA, Risk Mitigation, HIPAA, Privacy, Security Audits, Risk Management, Risk Assessment, Vulnerability Management, Governance, Compliance, Identity Management, Security Management, Solution Design, Compliance Management, Computer Security, Security Awareness, Enterprise Architecture, Data Security, Security Policy, Virtualization, Vendor Management, Active Directory, Cyber Security, Cloud Computing, Program Management, Data Privacy, Sarbanes-Oxley Act, Information Technology, Information Security, Privacy Law, Network Security, Firewalls, IT Risk Management, Business Continuity, Vulnerability Assessment, Application Security, Enterprise Software

Education
Purdue University
Computer Science

Experience
Wyndham Worldwide (Exchange & Rentals)   February 2011 - Present
Wyndham Exchange & Rentals  February 2007 - February 2011
Wyndham Worldwide / RCI   December 2005 - February 2007
Group RCI  April 2002 - December 2005
Group RCI  January 2001 - April 2002
Group RCI  July 2000 - January 2001
Sigma Engineering  July 1998 - January 2000

Skills
E-commerce, Global Experience, Process Improvement, Strategic Planning, IT Management, SaaS, Cloud Computing, Business Strategy, Service Delivery, IT Service Management, Leadership, IT Operations, IT Strategy, Vendor Management, Mergers, Sourcing, Security, Team Leadership, Mergers & Acquisitions, Software Project..., SDLC, Project Management, ITIL, Disaster Recovery, Enterprise Architecture, Integration, Data Center, Information Technology, Strategy, Enterprise Software, CRM, Business Intelligence, Project Portfolio..., Business Analysis, Management, Business Process, Professional Services, Governance, Outsourcing, Business Process..., Consulting, Cross-functional Team..., PMP

Education
Rutgers University-New Brunswick

Experience
Consulting Services  August 2011 - May 2014
Wyndham Worldwide / RCI   July 2008 - July 2011
2008Ingersoll Rand   January 2007 - September 2008
GE Energy  March 2001 - March 2007
Oracle Corp.  1997 - 2001

Skills
Program Management, Software Project..., Project Portfolio..., Technology Release..., Oracle E-Business Suite, Financial Management, Strategic Planning, Business Transformation, Technology Change..., Program Management..., Program Implementation, Technology..., Business Process..., PMO, Strategy, Leadership, Managerial Finance, Management Consulting, Change Management, Management, Process Improvement, IT Leadership, Demand Management, ITIL Service Strategy, ITIL Process..., Iso 9000, Methodology, CRM, ITIL, Enterprise Software, Project Delivery, Project Management, Disaster Recovery, Project Planning, Business Process

Education
The George Washington University   1995 — 1996
Executive Master, Project Management

University of Tennessee
MBA, Accounting and Finance

Experience
Express Scripts  May 2013 - Present
Wyndham Worldwide / RCI   April 2012 - April 2013
Medco Health Solutions  January 2011 - April 2012
Roche Pharmaceuticals  May 2000 - January 2011
The Prudential Insurance Company of America  November 1997 - May 2000
Novartis  June 1989 - November 1997

Skills
SDLC, Business Analysis, Project Management, Cross-functional Team..., Business Process..., Program Management, Integration, Requirements Analysis, Strategy, Process Improvement, Business Intelligence, Software Documentation, CRM, Data Warehousing, Leadership, Enterprise Architecture, Project Portfolio..., Outsourcing, Management, Business Process, IT Strategy, Vendor Management, Business Development, IT Management, PMP

Education
New Jersey Institute of Technology   1992 — 1997
Master of Science, Marketing Management

William Paterson University of New Jersey   1988 — 1990
Bachelor of Science, Computer Science

Experience
Wyndham Worldwide  September 2014 - Present
Wyndham Worldwide  March 2012 - Present
Wyndham Worldwide  March 2011 - February 2012
Wyndham Worldwide / RCI   2006 - March 2009
Cendant  October 2000 - December 2005

Education
Ramapo College of New Jersey   1994 — 1998

Experience
Wyndham Hotel Group  November 2012 - Present
Wyndham Exchange & Rentals/Wyndham Worldwide   April 2007 - November 2012
Wyndham Worldwide / RCI   July 2005 - April 2007
Wyndham Worldwide / RCI   November 2003 - July 2005
Wyndham Worldwide / RCI   June 2001 - November 2003
RS Components  October 1995 - June 2001

Skills
Employee Engagement, Employee Relations, Performance Management, Labor Relations, Human Resources, HR Policies, Organizational..., Team Building, Succession Planning, Recruiting, Coaching, HRIS, Talent Management, Talent Acquisition, Personnel Management, Onboarding, Deferred Compensation, Leadership Development, Change Management, Leadership, Workforce Planning, Benefits Administration, Interviews, Applicant Tracking..., Career Development, College Recruiting, Compensation, Conflict Resolution, Culture Change, Employee Benefits, Employee Training, Employer Branding, Employment Law, Executive Coaching, Executive Search, FMLA, HR Consulting, Hiring, Management, Management Development, Mergers, New Hire Orientations, Organizational Design, Organizational..., Payroll, Sourcing, Strategy, Temporary Placement, Training

Education
The University of Northampton

Experience
Wyndham Worldwide / RCI   February 2009 - July 2013
Self-employed  July 2007 - February 2009
L.P. Thebault Co.   2006 - 2007
LP Thebault Company  2006 - 2007
Dusk / Earth.Thebault   2005 - 2007
Imtech Graphics  April 2005 - November 2006
Quebecor World  July 2001 - April 2005
Applied Graphics Technologies  January 1990 - April 2001

Education
New Jersey City University   1972 — 1974

NYC Community College   1970 — 1972
Associates

Experience
HP Enterprise Services  June 2009 - Present
EDS, an HP Company  January 1995 - November 2009
Wyndham Worldwide / RCI   September 1993 - December 1994
Indianapolis Police Department  December 1991 - September 1993

Skills
SAP R/3, Business Analysis, SAP, Integration, Business Process, Process Improvement, ABAP, Cross-functional Team..., Change Management, SAP Implementation, Program Management, SAP ERP, Project Management, Databases, Business Intelligence, SDLC, Requirements Analysis, ITIL, Analysis, Information Technology, IT Service Management, Business Process..., ERP, IT Management

Education
Purdue University   1987 — 1991
Bachelor of Science (B.S.)

Purdue University   1987 — 1991
Bachelor of Science (B.S.)

Experience
Wyndham Worldwide / RCI   2005 - Present
Capgemini  November 1999 - April 2005
Capgemini  1999 - 2005
Lason  July 1995 - October 1999
Lason  1998 - 1999
SSI  1998 - 1999
Solutions 2000 Inc   1998 - 1999
Software Solutions Inc  1998 - 1999

Skills
Healthcare, Hospitality, Project Management, Telecommunications, Information Technology, PMP, Vendor Management, Program Management, SDLC, Outsourcing, Change Management, Process Improvement, Business Analysis, Business Process..., IT Strategy

Education
Rutgers, The State University of New Jersey-Newark   2003 — 2006
MBA, Finance

University of Madras   1991 — 1995
Bachelors in Engineering, Mechanical

Experience
Wyndham Worldwide / RCI   February 2010 - October 2013
Wyndham Worldwide / RCI   May 2007 - February 2010
Sterling National Bank  October 2006 - May 2007
Pfizer  October 2005 - November 2006

Skills
E-commerce, Web Analytics, Analytics, Business Analysis, SDLC, Vendor Management, Business Intelligence, Project Management, Email Marketing, Process Improvement, Management, Team Leadership, CRM, Digital Marketing, Requirements Analysis, Online Advertising, Customer Service, Visio, Omniture, Online Marketing, Business Process..., Product Management, Leadership, Strategy

Education
Marist College   2003 — 2006
MS, IS

Punjab Engineering College   1996 — 2000
Bachelor of Engineering (B.Eng.)

Experience
RCI  August 2000 - Present
Wyndham Worldwide / RCI   August 2000 - Present
Indianapolis International Airport  August 1998 - August 2000
Indianapolis Airport   August 1998 - August 2000

Skills
Team Building, Call Center, Customer Service, Process Improvement, Performance Management, Team Leadership, Call Centers, Coaching, Training, Leadership, Management, Leadership Development, Recruiting, Employee Engagement, Customer Satisfaction, Employee Relations, Account Management, Vendor Management, Employee Training, Human Resources, Talent Management, CRM, Organizational..., Talent Acquisition, Change Management

Education
Marian College   1996 — 1999
Psychology / Sociology

Experience
Wyndham Worldwide / RCI   February 2013 - Present
Wyndham Worldwide  January 2011 - February 2013
Wyndham Worldwide / RCI   March 2008 - January 2011
Wyndham Worldwide / RCI   March 2007 - March 2008
Wyndham Worldwide / RCI   March 2006 - March 2007
Wyndham Worldwide / RCI   January 2005 - March 2006
Avis Budget Group  June 2004 - January 2005
Avis Budget Group  January 2003 - June 2004
Avis Budget Group  January 2002 - January 2003
Avis Budget Group  May 2001 - January 2002

Skills
Pricing, Competitive Analysis, Management, Marketing Strategy, Budgets, E-commerce, Revenue Analysis, Account Management, Segmentation, Yield Management, Sales, Revenue Management, Market Analysis, Hotels, Process Improvement, Strategic Planning, Digital Marketing, Social Media Marketing, Online Marketing, User Experience, Content Management, Mobile Marketing, Forecasting

Education
Rutgers Business School
Mini-MBA, Digital Marketing

Ramapo College of New Jersey   2003 — 2006
MBA, Marketing

Penn State University   1997 — 2001
B.S., Finance

Experience
SeaCube Containers LLC  2008 - Present
Pfizer  2007 - 2008
Wyndham Worldwide / RCI   2004 - 2007
Atos  1997 - 2004
Hall Security Services   1995 - 1997
Laboratory Corporation of America  1994 - 1995
Securitas  1986 - 1994
Hastings &Company CPAs   1985 - 1986

Skills
Managerial Finance, Sarbanes-Oxley Act, Financial Reporting, Forecasting, Accounting, Financial Analysis, US GAAP, SEC filings, Internal Controls, Mergers & Acquisitions, Finance, Auditing

Education
Saint Leo University   1981 — 1985
BA, Accounting

Experience
Instant Tax Service  December 2011 - Present
Instant Tax Service  November 2009 - April 2011
Wyndham Worldwide / RCI   October 2008 - August 2009
Qwest  November 2003 - April 2007

Education
San Francisco State University

Experience
Wyndham Worldwide / RCI   August 1997 - Present
Blockbuster  January 1994 - August 1997

Skills
Marketing, Process Improvement, Call Center, Customer Service, Sales, Team Building, Strategic Planning, Customer Satisfaction, Coaching, Management, Leadership, Training, Team Leadership, Business Analysis

Education
San Antonio College   1986 — 1990
Associate, Radio/TV/Film

Experience
Wyndham Worldwide / RCI   October 1995 - Present
United Technologies  August 1993 - October 1995

Skills
Revenue Analysis, Hospitality Industry, Team Building, Budgets, Process Improvement, Strategic Planning, Leadership, Account Management, Forecasting, Management, Business Planning

Education
Purdue University   1989 — 1993
BS, Business Managment & Finance

Experience
St. Andrews Country Club  2009 - Present
Worldata  2004 - 2008
Wyndham Worldwide / RCI   2002 - 2004
Edward Nathan Sonnenberg Law   1998 - 2000

Skills
Human Resources..., Strategic Human..., Coaching and Couselling, Employee Relations, Employee Engagement, Employment Law, Employee Training, Recruiting, International..., Human Resources, Strategic Planning, Hiring, Interviews, Behavioural Interviewing, DISC Profiling, Predictive Index, Employee Surveys, Guest Lecturing, HR Policies, HR Consulting

Education
University of Cape Town
Master's degree, Industrial and Organizational Psychology, Magna Cum Laude

Experience
Foreign and Commonwealth Office, British Consulate - General   February 2009 - Present
e:merge (Laisterdyke) Ltd   October 2006 - December 2008
Center for World Indigenous Studies   2006 - 2006
Wyndham Worldwide / RCI   October 1998 - September 2001

Skills
Public Relations, Event Management, Research, Government, Strategic Planning, International Relations, Policy, Project Management, Team Leadership, Customer Service, Crisis Management, Security Management, Human Resources, Public Sector Budgeting, Funding Applications, Stakeholder Engagement

Education
University of Victoria   2012 — 2013
Professional Specialization Certificate, Public Policy and Governance

University of Bradford   2004 — 2007
BA (Hons), Politics & Peace Studies

Experience
Wyndham Worldwide / RCI   July 2013 - Present
Ashford University  April 2012 - Present

Skills
Content Development, Advertising, Direct Marketing, Market Research, Focus Groups, Editing, Copywriting, Copy Editing, Web Content, Blogging, Creative Writing, Proofreading, Social Media, Newsletters, Press Releases, Content Management, Publishing, Technical Writing, Editorial, Journalism, Hospitality, Strategic Planning, Team Building, Leadership, Public Relations, Training, Marketing, Strategy, Marketing Communications, Customer Service, Management, Event Management, Sales

Education
Central Michigan University   1991 — 1997
M.S., Administartion

Central Missouri State University   1984 — 1988
B.S., Journalism & Public Relations, 3.52/4.0; w/ honors

Experience
Wyndham Worldwide  December 2013 - Present
Wyndham Worldwide / RCI   December 2013 - Present
Coach  October 2012 - May 2013
Saks Off Fith   September 2007 - September 2012
Sigrid Olsen  May 2005 - September 2007
Liz Claiborne Inc  May 2005 - September 2007
Special Sizes HSQ   September 2004 - March 2005
Liz Claiborne Inc  September 2004 - March 2005
Bloomingdale’s  January 2000 - January 2004

Skills
Merchandising, Retail, Leadership, Visual Merchandising, Customer Satisfaction, Sales Management, Sales, Customer Service, Profit, Store Management, Sales Operations, Retail Sales, Loss Prevention, Apparel, Store Operations, Inventory Management, Inventory Control, Merchandise Planning, Assortment, CPFR, Driving Results, Shrinkage, Hiring, Trend Analysis, P&L, POS, Multi-unit, Fashion

Education
Pocono Real Estate School   2013 — 2013
Certification, Real Estate

Olympic College   1995 — 1997
AA, Culinary Arts

Middlesex County College   1974 — 1976
Associate of Arts (A.A.), General

Middlesex County College   1972 — 1975
AA, General Studies