Xerox Capital Services LLC
Industry: Company
DescriptionFounded: 2002 Parent organization: Xerox
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Xerox Capital Services LLC Employees
Shamrock Shredding LLC January 2013 - June 2014
Desserts First: Gluten-Free Catering December 2010 - December 2012
Xerox Capital Services LLC. June 2002 - February 2009
Roberts Wesleyan College October 2001 - June 2002
Xerox July 1985 - October 2001
Skills
Account Management, Marketing, Customer Service, Social Media, Advertising, Microsoft Office, Strategic Planning, Marketing Strategy, Online Advertising, Sales, Public Speaking, Online Marketing, Process Improvement, Small Business, New Business Development, Cross-functional Team..., Negotiation, Program Management, Budgets, Business Planning, Retail, Recruiting, Customer Satisfaction, Sales Management, Time Management, Business Strategy
Education
Rochester Institute of Technology 2009 — 2009
Certificate
LeMoyne College 1980 — 1984
Bachelor of Science (BS), Business Administration and Management, General
Harris Corp./RF Communications January 2004 - Present
Xerox Capital Services LLC May 2002 - October 2003
Xerox Corp. February 1984 - May 2002
Skills
Credit risk assessment, Credit Risk, Finance, Credit, Accounting, Credit Analysis, Analysis, Financial Reporting
Education
St. John Fisher College 1980 — 1982
Bachelor of Science (BS), Business Management
Gannon University 1978 — 1980
Associate of Science (A.S.), Lawyer's Assistant
Emerson Process Management May 2013 - Present
Emerson Process Management June 2011 - April 2013
Emerson Process Management June 2007 - August 2011
Xerox Capital Services, LLC July 2004 - June 2007
Xerox Capital Services, LLC January 1999 - January 2004
Xerox January 1998 - January 1999
Xerox January 1997 - January 1998
Skills
Integration, SDLC, Oracle, Databases, SQL, Microsoft SQL Server, PL/SQL, Testing, Business Process, Agile Methodologies, ERP, ETL, Project Management, Visual Basic, Access, Disaster Recovery, Troubleshooting, Process Engineering, Oracle E-Business Suite, Project Planning, Process Improvement, Automation, Linux, SSIS, C#, SSRS, Business Analysis, T-SQL, Database Administration, Visio, Performance Tuning, Six Sigma, ASP.NET, Data Migration, Requirements Analysis, Analysis
Education
American InterContinental University 2004 — 2005
MSIT, Information Techology, Project Mgmt
American InterContinental University 2003 — 2004
BSIT, Information Technology, Project Mgmt
Collin County Community College 1995 — 1997
Computer Science
MST Enterprises Inc July 2011 - Present
MST Enterprises Inc January 2012 - January 2014
Xerox Capital Services, LLC February 2006 - April 2009
Skills
Microsoft Office, SAP2000, QuickBooks, Quicken, CPM Scheduling, Construction Project..., Training, Team Building, Budgets, Microsoft Word, New Business Development, Negotiation, Leadership, Strategic Planning, Microsoft Excel, Customer Service, SAP, Account Management, Financial Accounting
Education
Southeastern Louisiana University 2001 — 2005
Bachelor of Business Administration (B.B.A.), Human Resources Management and Services, 3.0
DoubleTree by Hilton September 2014 - Present
DoubleTree by Hilton June 2012 - Present
TMX Finance June 2011 - February 2012
Kerby Enterprises April 2010 - November 2010
Scottstringfellow LLC June 2004 - December 2009
2003 Unistaff LLC March 2004 - June 2004
2003-2004 Clarke County Public Schools March 2003 - March 2004
Xerox Capital Services LLC January 2001 - January 2002
ViaSource Cable Communication January 2000 - January 2001
Trump Taj Mahal Hotel & Casino January 1990 - January 1998
Skills
Accounts Payable, Accounts Receivable, Cash, General Ledger, Invoicing, Payments, Account Reconciliation, Journal Entries, Accruals, Bank Reconciliation, Spreadsheets, Accounting, Payroll, Microsoft Dynamics SL, Data Entry, Cash Receipts, Microsoft Word, Year-end Close, Expenses
Education
Strayer University (VA) 2005 — 2009
Bachelor, Business Administration; Acquisition and Contract Management
Trinity High School 1979 — 1982
Academic Diploma
General Electric August 2011 - Present
Xerox Corporation August 2011 - November 2011
Xerox Capital Services, LLC 2005 - 2007
Xerox Corporation 2000 - 2005
Education
LeTourneau University 2003 — 2005
MBA, Human Resources
Jos. A. Bank Clothiers June 2010 - Present
Nordstrom November 2010 - December 2010
Nordstrom November 2010 - December 2010
Xerox Capital Services LLC October 1988 - February 2009
Xerox Capital Services LLC October 1988 - February 2009
Education
American University 1992 — 1994
Master's, Organizational Development/HRM
University of Maryland College Park 1974 — 1979
ba, sociology
American University
Master's Degree, Human Resource Management/Organizational
American University
Master's Degree, Human Resource Management/Organizational
University of Maryland, College
Bachelor of Arts, Sociology
University of Maryland, College
Bachelor of Arts, Sociology
Comcast-Spectacor November 2007 - Present
Xerox Capital Services, LLC March 2006 - November 2007
NBA July 2000 - March 2006
Arthur Andersen September 1995 - July 2000
Skills
CRM Strategy, Marketing Technology, Customer Insights, Marketing, Strategic Partnerships, Digital Marketing, Social Media Marketing, Sponsorship, Sports Marketing, CRM, Customer Insight, Online Social Networking, Marketing Research, Leadership, Analytics, Email Marketing, Management Consulting, Ticket Sales, Management, Event Planning, Strategy, Event Management
Education
The University of Connecticut School of Business 1993 — 1995
Masters, Business Administration
Brock University 1990 — 1993
BA, Business Administration
Whole Foods Market November 2012 - Present
Alliance Abroad Group December 2011 - December 2012
Alliance Abroad Group November 2009 - May 2012
AIDE June 2009 - November 2009
Cissi's Market October 2007 - July 2009
Zennonn Dealer Services December 2004 - October 2007
Xerox Capital Services, LLC May 2004 - February 2007
Skills
Program Management, Customer Service, International..., Event Planning, Fundraising, Recruiting, Microsoft Office, Management, Leadership, Strategic Planning, Public Speaking, Social Media, Marketing, Public Relations, Account Management, Editing, Program Development, Photoshop, Non-profits, Negotiation, Marketing Communications, Nonprofits, Team Leadership, Team Building, Time Management, Research, System Administration, Policy, Project Management, Event Management, Training, Budgets, Organizational..., Human Resources, Social Networking, Employee Relations, Business Development, Analysis, Market Research, CRM, General Awesomeness
Education
University of Illinois at Chicago 1999 — 2003
BA, English Literature
University of Illinois at Chicago 1999 — 2003
Bachelor's degree, English Language and Literature, General
ASET Partners July 2015 - Present
Booz Allen Hamilton May 2011 - July 2015
TASC, Inc. July 2006 - May 2011
Borders Group, Inc. August 2004 - June 2006
Xerox Capital Services, LLC January 2001 - March 2004
Xerox August 1996 - December 2000
FNS Sales, Inc 1988 - 1992
Skills
Process Improvement, Microsoft Excel, DoD, Analysis, Team Building, Business Analysis, Performance Management, Project Management, Security Clearance, Financial Analysis, Budgets, Business Process..., Risk Management, Auditing, Finance, Program Management, Government Contracting, Counterintelligence, Management Consulting, Strategic Planning, SharePoint, Cost Benefit, Managerial Finance, Government, PowerPoint, Leadership, Homeland Security, Data Analysis, Strategy, Proposal Writing, Policy
Education
Roberts Wesleyan College 1999 — 2001
Master of Science, Business Management
Roberts Wesleyan College 1983 — 1987
Bachelor of Science, Business Administration
Bright Horizons April 2013 - Present
Bright Horizons April 2012 - April 2013
McHenry County College January 2010 - January 2012
Northern Illinois Special Recreation Association 2006 - 2008
State Farm January 2004 - January 2005
Xerox Capital Services LLC 1998 - 2003
Skills
Training, Teaching, Curriculum Design, Communication, Classroom, Customer Service, Early Childhood..., Event Planning, PowerPoint, Organizational..., Nonprofits, Curriculum Development, Community Outreach, Microsoft Office, Microsoft Word, Fundraising, Educational Leadership, Lesson Planning, Research
Education
Ashford University 2014 — 2015
Bachelor's degree, Organizational Leadership
McHenry County College 2006 — 2008
Associate of Science (A.S.), Early Childhood Education and Teaching
Bank of America May 2015 - Present
Bank of America September 2012 - May 2015
GE Capital February 2010 - September 2012
Xerox Capital Services LLC December 2005 - February 2009
Techgene Solutions LLC April 2005 - December 2005
GECIS/GENPACT 2000 - 2004
Skills
Recruiting, Process Improvement, Management, Vendor Management, Financial Analysis, Human Resources, Training, Leadership, Interviews
Education
Visva-Bharati 2002 — 2005
MBA, Human Resources
Institute of Management Technology, HYDERABAD 2001 — 2004
MBA, Human Resources Management/Personnel Administration, General
ADP August 2014 - Present
ADP June 2012 - Present
Xerox September 2010 - June 2012
Xerox Capital Services LLC February 2007 - September 2010
TRC Staffing Services January 2007 - February 2007
Zale June 2005 - February 2007
Keller ISD March 2005 - September 2005
Skills
Customer Service, Administration, Research, Payroll, Process Improvement, Account Management, Cross-functional Team..., Data Analysis, Data Entry, Training, Time Management, Project Planning, Project Management, Citrix, Aspect, Customer Satisfaction..., Customer Satisfaction, Non-profits, Volunteering, Volunteer Management, Vendor Management, System Administration, Software Documentation, Nonprofits, Leadership, Human Resources, Employee Benefits, Team Building, Microsoft Word, Social Networking, PowerPoint, Outsourcing, Business Process..., Employee Training, Outlook, Customer Retention, Employee Relations, Policy, Six Sigma, Call Centers, Recruiting, Coaching, Microsoft Office, Microsoft Excel, Team Leadership, Problem Solving
Education
North Lake College
AAS, Business Administration, Business Administration
Allstate-Naomi Taylor-Kenney Insurance Inc. May 2012 - Present
Xerox February 2010 - February 2011
Xerox February 2010 - February 2011
GE Capital Solutions/Xerox Capital Services April 2008 - February 2010
Xerox April 2008 - January 2010
GE Capital Solutions Xerox Capital Services LLC May 2002 - April 2008
Xerox Capital Services LLC January 2002 - April 2008
Xerox 1986 - May 2002
Xerox January 1998 - January 2001
Xerox January 1995 - January 1998
Skills
Call Center, Collections Management, Accounts Receivable, Billing, Six Sigma, Customer Service, PowerPoint, Insurance, Invoicing, Leadership, Management, Training, Vendor Management, Call Centers, Program Management, Customer Satisfaction, CRM
Education
Capella University 2009 — 2011
Bachelors, Business Management
Hillsborough Community College 1986 — 1990
Business Management
City Of Batavia November 2011 - Present
City of Batavia February 2012 - Present
Pierluigi Cipollone Associates January 2011 - Present
Paramount Computing Associates, LLC July 2001 - December 2010
Xerox Capital Services, LLC 2001 - December 2010
Structured Technologies, Inc. July 1995 - July 2001
Electronic Data Systems June 1994 - July 1995
Xerox Corporation March 1977 - June 1994
Skills
Web Services, Business Process, Perl, Software Development, SDLC, Unix, Management, PL/SQL, Oracle, Software Design, XML, Programming, Web Applications, Strategic Partnerships, Project Management, Marketing, Databases, Software Project..., HTML, Requirements Analysis, Integration, Process Improvement, Business Analysis, Cross-functional Team..., Strategic Planning, Data Center, Program Management, SQL
Education
State University of New York at Buffalo - School of Management 2009 — 2010
Non Degree, Center for Entrepreneurial Leadership
Rochester Institute of Technology 1976 — 1978
BT, Computer Science
OW Auction Group, LLC August 2007 - Present
Hunter's Realty Inc October 2007 - June 2010
Xerox Capital Services, LLC July 1999 - March 2007
Education
Keller Graduate School of Management of DeVry University 2005 — 2009
Masters, Project Management
Devry Institute of Technology 2000 — 2003
BS, Computer Information Systems
Michigan State University 1987 — 1993
BS, Food System Economics and Management
Highland Park
MVP Health Care April 2011 - Present
CIBER, Incorporated July 2009 - March 2011
MVP Health Care 2009 - 2011
Catalyst Direct Incorporated March 2009 - June 2009
GE CAPITAL SOLUTIONS January 2006 - February 2009
Xerox Capital Services, LLC 2006 - 2009
Xerox January 1998 - January 2006
Skills
Project Management, Use Case, Team Management, Customer Management, Requirements Gathering, Business Requirements, Testing, SDLC, Requirements Analysis, Visio, Business Analysis, Software Project..., Business Process..., Business Objects, Business Process..., Systems Analysis, Requirements Management, Software Documentation, SharePoint, Business Intelligence, Microsoft SQL Server, Business Process, Enterprise Software, Process Improvement, Databases, SQL, User Acceptance Testing
Education
Rochester Institute of Technology 1995 — 2009
Bachelor of Science (B.S.), Information Technology
Rochester Institute of Technology
Information Technology
U.S. Bank 2014 - Present
US Bank 2011 - 2014
Bank of America 2009 - 2011
LaSalle Bank 2007 - 2009
Aon Hewitt 2004 - 2007
Xerox Capital Services, LLC 2001 - 2004
Advanced Equities 2001 - 2001
Skills
Investments, Financial Modeling, Fixed Income, Equities, Financial Services, Finance
Education
Illinois State University 1997 — 2001
Bachelor of Science, Finance
Xerox Corporation November 2008 - Present
Xerox Captial Services, LLC October 2007 - November 2008
Xerox Capital Services, LLC June 2005 - October 2007
Xerox Capital Services, LLC June 2005 - December 2006
Xerox September 2001 - June 2005
Xerox Corporation September 1995 - September 2001
Skills
Instructional Design, Six Sigma, Cross-functional Team..., Process Improvement, SharePoint, Visio, Change Management, Management, Microsoft Office, Business Development, Leadership, Project Management, Lean Manufacturing, System Administration, Team Building, Strategic Planning, Business Process..., Team Leadership, Software Documentation, Business Analysis, Analysis, MS Project, Integration, Training, Program Management, Vendor Management, Strategy, Project Planning, CRM
Education
Saint Bonaventure University 1991 — 1995
Bachelor of Business Administration (BBA), Marketing
Shenendehowa High School 1990 — 1991
NYS Regents Diploma
Xerox Corporation October 2013 - Present
Xerox Corporation October 2011 - October 2013
Xerox Corporation August 1989 - October 2011
Xerox May 1995 - August 2010
Xeroxc Corporation 2008 - 2010
Xerox Capital Services, LLC April 2005 - July 2008
Skills
Disaster Recovery, Compliance, Security, Process Development, Change Management, IT Audit, Risk Management, Internal Audit, CISA, Information Security, Sarbanes-Oxley Act, Project Management, Information Security..., Governance, Process Simulation, Business Continuity, Business Process..., Cross-functional Team..., Business Analysis
Education
University of Phoenix 2007 — 2009
Masters, Information Systems
Roberts Wesleyan College 1998 — 1999
Bachelors, Organizational Management
Irondequoit High School 1980 — 1984
HS Diploma, General
Macy's January 2013 - Present
Macy's August 2012 - January 2013
Macy's July 2010 - July 2012
Macy's August 2009 - June 2010
Xerox Capital Services, LLC July 2007 - June 2009
Xerox Capital Services, LLC July 2006 - June 2007
Xerox/Xerox Capital Services, LLC 1999 - 2006
Skills
Customer Service, Microsoft Office, Accounts Receivable, Process Improvement, Microsoft Word, Microsoft Excel, PowerPoint, PeopleSoft, Outlook, Project Management, Team Leadership, Business Process..., Program Management, Cross-functional Team..., Customer Satisfaction, Invoicing, Training
Education
Strayer University-Florida 2013 — 2016
Bachelor of Business Administration (BBA), Business Administration and Management, General
Dallas Baptist University 2009 — 2009
Accounting
University of Northern Colorado 1995 — 1997
Community Health
Idaho State University 1994 — 1995
Education
University of Northern Colorado 1991 — 1993
Education
Xerox Capital Services, LLC March 2011 - Present
GE Commercial Finance (Xerox Capital Services) 2003 - Present
Xerox Co December 1988 - Present
General Electric May 2003 - August 2010
GE Xerox Capital Services May 2003 - August 2010
Skills
Six Sigma, Process Improvement, Vendor Management, Team Building, Analysis, Business Process..., Program Management, Change Management, Operations Management, Cross-functional Team..., Project Management
Education
Illinois State University 1983 — 1987
Political Science/ Sociology
Lindblom technical high school 1979 — 1983
High School diploma, college prep
Xerox Capital Services, LLC October 2004 - Present
Xerox Capital Services, LLC August 2000 - October 2004
Education
California University of Pennsylvania
38 credits, Accounting/Business Administration
Raymond James Financial Inc. November 2012 - Present
First Coast Service Options, Inc. March 2011 - November 2012
PwC January 2010 - March 2011
Citigroup February 2009 - April 2009
Cohen and Grieb February 2008 - April 2008
Xerox Capital Services, LLC January 2001 - September 2007
Xerox January 1999 - January 2001
Xerox January 1998 - January 1999
Skills
Auditing, Accounting, Internal Controls, Account Reconciliation, Software Documentation, Tax, Financial Reporting, Financial Analysis, Sarbanes-Oxley Act, Portfolio Management, Financial Accounting, Process Improvement, Accounts Receivable, Accounts Payable, Business Process..., Access, Analysis, Microsoft Excel, US GAAP
Education
University of Tampa - John H. Sykes College of Business 2008 — 2010
BS, Accounting
Bergen Community College 1983 — 1986
Associate of Science
Xerox Capital Services, LLC Training & Development SpecialistXerox Capital Serivces, LLC / General Electric1999 - 2008
Education
Keller Graduate School of Management of DeVry University 2001 — 2003
Xerox March 2014 - Present
Xerox Corporation August 2010 - Present
GE Commercial Finance (Xerox Capital Services) 2008 - August 2010
Xerox Capital Services, LLC 2001 - January 2008
Xerox January 1989 - January 2000
Xerox 1987 - 1992
Xerox Corporation 1988 - 1990
Skills
Six Sigma, Cross-functional Team..., Program Management, Project Planning, Process Improvement, Process Development, Problem Solving, Curriculum Writing, process documentation, User Interface Design, Documentations, Process Simulation, Curriculum Design, Business Process..., Visio, MS Project, Forecasting, Business Process, Integration
Education
The University of Chicago 2000 — 2004
MLA, Liberal Arts
Lake Forest College 1979 — 1983
Bachelors, International Relations
Ardmore Elementary
The Right Thing, An ADP Company July 2012 - Present
Ricoh USA 2015 - 2015
Ricoh USA 2015 - 2015
CDS Monarch June 2007 - July 2012
Xerox Capital Services, LLC 2004 - 2007
General Electric 1997 - 2007
GE Consumer Finance 2001 - 2004
GE Money 2001 - 2004
Skills
Talent Acquisition, Employee Relations, Talent Management, Performance Management, Onboarding, Organizational..., Workforce Planning, Social Media, Workers Compensation
Education
Point Park University 1990 — 1992
Xerox Capital Services, LLC
Skills
Litigation, Strategic Planning, Research, Project Management, Process Improvement, Analysis, Negotiation, Intellectual Property, Customer Service, Legal Research, Trials, Corporate Law, Commercial Litigation
Education
The University of Texas at Arlington 1990 — 1995
Xerox Corporation 2007 - Present
Tau Delta Phi Foundation, Inc. January 1995 - Present
Tau Delta Phi Fraternity, Inc. February 1978 - April 2012
Xerox Capital Services, LLC October 2005 - May 2007
Xerox Capital Services, LLC - a joint venture with GE Capital March 1998 - October 2005
Xerox Corporation February 1993 - March 1998
Xerox Corporation February 1989 - February 1993
Xerox Corporation July 1987 - February 1989
Skills
Accounts Receivable, Charities, Six Sigma, Billing, Non-profits, Customer Service, Database Design, Governance, Quality Management, Problem Solving, Cross-functional Team..., Negotiation, MS Project, Business Process..., Change Management, Access, Management, Invoicing, Team Building, Analysis, Databases, Team Leadership, Troubleshooting, Outlook, Project Management, Process Improvement, Business Analysis, Sales, Program Management, Time Management, Nonprofits, Leadership
Education
Hofstra University 1980 — 1982
Engineering Science
Farmingdale State College 1979 — 1980
engineering Science
New York University - Polytechnic School of Engineering 1977 — 1979
Electrical Engineering
TXU Energy March 2013 - Present
ASTD Fort Worth/Mid-Cities Chapter January 2013 - December 2013
TXU Energy Retail Services March 2011 - March 2013
Bravo Health August 2010 - November 2010
Xerox Capital Services, LLC April 2004 - February 2009
Xerox Capital Services, LLC-Joint Venture between GE and Xerox May 2002 - April 2004
Xerox November 2001 - May 2002
Skills
Training, Facilitation, Workshop Facilitation, Leadership Development, Management, Instructional Design, Blended Learning, E-Learning, Coaching, Instructor-led Training, Performance Improvement, Time Management, Needs Analysis, Leadership, Facilitators, Human Performance, Employee Training, Change Management, Team Building, Performance Management, Process Improvement, Organizational...
Education
Texas Woman's University 1980 — 1986
BLS, Bachlor of Library Science
Lake Dallas High School 1976 — 1980
Diploma, General Studies
MultiPlan October 2014 - Present
Superior Manufacturing Group July 2013 - August 2014
Phillips Flowers & Gifts May 2010 - July 2013
Xerox Capital Services, LLC May 2007 - January 2009
Xerox Capital Services, LLC June 2001 - May 2007
Pagenet Inc April 1993 - June 2001
Home Run Inn August 1990 - April 1993
Skills
Customer Service, Customer Satisfaction, Microsoft Excel, Microsoft Office, Call Centers, Outlook, Accounts Receivable, Sales, Accounting, Invoicing, Account Management, Process Improvement, Forecasting, Account Reconciliation, Microsoft Word, Call Center, Inventory Management, 10 Key, Creative Problem Solving, Collections, Conflict Resolution, Cash Flow Forecasting, Long-term Customer..., Organization Skills, Teamwork, Follow-through Skills, Written Communication, Self-management, Time Management, Telephone Skills, Client Billing, Analytical Skills, Soft Skills, Problem Solving, Program Management, Cross-functional Team...
Education
College of DuPage 2000 — 2003
Certificate, Management
Morton College 1998 — 2000
Accounting and Business/Management
Denton ISD August 2013 - Present
Mercer August 2011 - August 2013
Concentra September 2009 - August 2011
Pinnacle Technical Resources October 2007 - April 2009
Xerox Capital Services, LLC August 2003 - October 2007
Skills
Employee Benefits, Microsoft Excel, Customer Service, Benefits Administration, Training, Human Resources, Teaching Writing, Classroom Management
Education
Dallas Baptist University 2005 — 2007
M.A., Human Resources Management
Texas Woman's University 1997 — 1999
B.S., Government - Public Service
Xerox Corporation April 1993 - Present
Xerox Capital Services, LLC May 2002 - August 2010
Xerox Corporation 1984 - May 2002
Xerox Corporation 1984 - 2000
Skills
Process Improvement, Performance Improvement, Project Management, Instructor-led Training, Instructional Design, Call Centers, Leadership Development, Program Management, Coaching, Needs Analysis, Performance Management, Team Building, Time Management, Cross-functional Team..., Learning Management..., Management, Business Process..., Training Delivery, Microsoft Office, Customer Service, Change Management, CRM, Sales, Employee Training
Education
The University of Texas at Arlington 1978 — 1982
BBA, Marketing/Advertising
Sam Houston High School 1975 — 1977
Xerox Corporation April 2009 - Present
General Electric Commercial Finance: Xerox Capital Services, LLC (a GE/Xerox joint venture) May 2002 - April 2009
Xerox Capital Services, LLC 2002 - 2006
Xerox Corporation 1980 - 2002
Xerox Corporation 1980 - 2002
Xerox Engineering Systems 1994 - 1996
Education
The George Washington University - School of Business 1978 — 1980
MBA, Finance and Investments
University of Rochester 1974 — 1978
BS, Polical Science & Economics
The Hun School 1970 — 1974
HS
Xerox Capital Services LLC 2002 - 2008
Xerox Corporation 1985 - 2002
Skills
Process Improvement, Financial Analysis, Risk Management, Leadership, Financial Reporting, Analysis, Finance, Business Analysis, Financial Modeling, Management, Forecasting, Business Process...
Education
Loyola University Chicago 1980 — 1985
BBA, Business
Loyola University Chicago
Bachelor of Business Administration (B.B.A.)
Washington Mutual Bank July 2005 - February 2008
Saroyan Lumber Company 2004 - 2005
SolutionsWest 2004 - 2004
Xerox Capital Services LLC 2001 - 2002
Xerox Corporation 2001 - 2001
Xerox Corporation and Xerox Capital Services 1989 - 2001
Skills
Training Delivery, Leadership Development, Curriculum Development, Adult Learning Theory, Performance Improvement, Coaching, Customer Relationship..., Teamwork, Team Building, Customer Service, Business Process..., Quality, Problem Solving, Learning Management..., Microsoft Office, Sales, Strategic Planning, Management, Process Improvement, Analysis, Training, Customer Satisfaction, Team Leadership, Account Management, CRM, Leadership, Sales Management, Strategy, Time Management, Public Speaking, Performance Management, Project Management, Program Management, Instructor-led Training, Organizational..., Performance Consulting, Employee Training, Consulting, Call Centers, Change Management
Education
University of La Verne
Bachelors, Business Administration
World Wide Technology December 2009 - Present
Southwest Dispatch Center November 2008 - August 2009
Southwest Dispatch Center November 2008 - August 2009
Pella Corporation May 2006 - May 2008
Distinctive Doors / Pella Corporation May 2006 - May 2008
Xerox Capital Services, LLC August 1999 - May 2006
Xerox August 1999 - May 2006
Education
Texas A&M University-Commerce 1996 — 1998
B.B.A.
Louisiana Tech University 1990 — 1993
Greenville High
ExpediaCruiseShipCenters February 2009 - Present
Xerox Capital Services, LLC March 2002 - October 2007
Xerox Corporation February 1974 - March 2002
Burroughs Corporation January 1968 - April 1973
Bell Telephone of Pennsylvania January 1965 - June 1966
Skills
Microsoft Office, Research, Outlook, Microsoft Excel, PowerPoint, Windows, Microsoft Word, Strategic Planning, Negotiation, Access, Budgets, Inventory Management, Time Management, Teamwork, HTML, Data Entry, Public Speaking, Editing, System Administration, Teaching, Accounting, Training, Customer Service, Management, Leadership, Customer-focused Service, Cruises, Tourism, Strategy, Customer Satisfaction
Education
CLIA Cruise Academy - Cruise Lines International Association, Inc. 2010 — 2012
ACC - Accredited Cruise Counsellor, Certification
Career Quest Training - Greater Chicago Area 2009 — 2010
Independent Contractor - Travel Industry, 100% in all Course Exams and Final Exam
Boston University
Associate's degree, Liberal Arts and Sciences/Liberal Studies
Upper Perkiomen High School
Academic Cirriculum
Xerox Corp. August 2012 - August 2015
Xerox August 2010 - August 2012
Xerox Capital Services, LLC June 2004 - August 2010
Xerox Capital Service, LLC January 2004 - August 2010
Xerox September 2001 - January 2004
Xerox Company January 1999 - September 2001
Skills
Process Improvement, Account Management, Team Building, Training, Six Sigma Lite-Green..., Team Leadership, Program Management, Customer Service, Coaching, CRM, Management, Sales, Leadership, Change Management, Cross-functional Team..., Strategic Planning, Project Management
Education
Monroe Community College 1995 — 1998
Associate of Arts and Sciences (AAS), Human Services, General
Law Office of Michael A. Ziegler August 2013 - Present
Avon Cosmetics 2010 - Present
Xerox Capital Services, LLC July 2002 - August 2004
Gentle Touch Home Health Care August 1998 - August 2004
Xerox June 1999 - July 2002
McKesson General Medical December 1994 - April 1998
United States Air Force January 1985 - April 1988
Skills
World Class Customer..., Legal Research, Legal Writing, Administrative..., Telephone Skills, Data Entry, Filing, Troubleshooting/Problem..., Microsoft Word, Outlook, Inventory Management, Call Center Operations, Complaint Handling, PowerPoint, Microsoft Excel, Call Centers, Customer Service
Education
St. Petersburg College 2013 — 2015
Bachelor of Applied Science (B.A.Sc.), Legal Assistant/Paralegal
St. Petersburg College 2010 — 2014
Associate of Science (A.S.), Legal Assistant/Paralegal, Senior
Xerox June 2013 - Present
Xerox Corporation August 2010 - June 2013
Xerox Capital Services LLC May 2002 - August 2010
Xerox Corporation July 1987 - May 2002
Skills
Business Continuity..., Facility Safety, Disaster Recovery, Business Analysis, Document Imaging, Document Management, Facility Master Planning, Moves Management, Application Security, Emergency Planning, Disaster Response, Process Improvement, Requirements Analysis, Project Management, Troubleshooting, Facility Assessment, Outsourcing, User Acceptance Testing, Performance Testing, Corporate Records, Records Retention...
Education
Texas Woman's University 1990 — 1992
Bachelor of Science (BS), Business Administration and Marketing
Mississippi University for Women 1984 — 1987
Merchandising and Buying Operations, Business Administration
Caregiver August 2007 - August 2010
Xerox March 1977 - August 2007
Xerox C May 2001 - July 2007
XEROX CAPITAL SERVICES, LLC January 1989 - January 2007
Xerox November 1994 - May 2001
Xerox April 1989 - November 1994
Education
University of Miami - School of Business 1980 — 1980
MBA, Business Administration
The University of Georgia
BBA - Bachelor, Business Administration
University of Miami
MBA - Masters, Business Administration
Xerox January 2009 - Present
XEROX CAPITAL SERVICES LLC 2007 - 2009
XEROX CAPITAL SERVICES LLC January 2000 - January 2007
LaSalle Bank January 1994 - January 2000
Education
Roosevelt University 2006 — 2008
Master of Science, Accounting
Robert Morris University
Bachelor of Arts, Business Administration
2008Roosevelt University, Walter E Heller College of Business Administration
Master of Science, Accounting
Xerox Corporation October 2013 - Present
Xerox Corporation June 2013 - October 2013
Xerox Corporation August 2010 - June 2013
Xerox Capital Services, LLC May 2008 - August 2010
Xerox Capital Services, LLC May 2002 - May 2008
Xerox Corporation November 1997 - May 2002
Xerox Corporation January 1993 - November 1997
Xerox Corporation July 1989 - January 1993
The Dial Corporation November 1987 - June 1988
Skills
Billing, Audit/Validation, Selling, eMarketing, Solution Selling, Inbound/Outbound Inside..., New Business Development, Sales Process, Account/Key Account..., Lead Generation, Research, Writing/Communications, Spreadsheets, Issue Resolution, Call Centers, Customer Service, Customer Satisfaction, Cold Calling, B2B, Direct Sales, Bid Proposals, Fax
Education
Texas Christian University
B.S., Political Science and History
Baylor University
Accounting and Marketing