American Republic Insurance Services
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American Republic Insurance Services Employees
Ameriprise Auto & Home Insurance June 2013 - Present
American Republic Insurance Services November 2012 - June 2013
APAC Customer Services November 2005 - February 2013
APAC Customer Services November 2005 - October 2012
Sitel February 1998 - May 2003
GTE/Verizon Communications August 1994 - February 2000
GTE August 1992 - February 1998
Skills
BPO, Blackberry, Outsourcing, Call Center, Customer Experience, Vendor Management, Customer Satisfaction, Operations Management, Workforce Management, Process Improvement, Customer Service, Sla, Call Center Development, Service Delivery, Management, CRM, Team Leadership, Contact Centers, Call Centers, Recruiting, Training, Technical Support
Education
American InterContinental University 2003 — 2005
BA, Business & Finance
Villanova University 2004 — 2004
Six Sigma Certificate, Green Belt
Villanova University 2003 — 2004
Certification, Six Sigma - Green Belt
Herzing University 1989 — 1991
Associate, Electronics
University of Wisconsin Extension - Manitowoc 1987 — 1989
Associate, Computer Science
American Republic Insurance Services March 2014 - Present
ViSalus Sciences May 2012 - Present
USAA September 2008 - August 2012
Furniture Row Companies October 2006 - November 2007
Skills
Property & Casualty..., Call Centers, Relationship Sales, Sales, Customer Service, Coaching, Communication Skills, Outstanding time..., Contract Negotiating, Computer Proficiency, Microsoft Office, Microsoft Excel, Microsoft Word, PowerPoint, Internet Explorer, Outlook, Outlook Express, Macintosh Applications, Problem Solving, Creativity, Building Relationships, Adaptable to Changes, Flexibility, Always Willing to Learn, Reliable, Self-starter, Multi Tasking, Motivated self-starter, Cross Selling, Exceed Sales Goals, Up-selling, Coordinating Events, Troubleshooting, Confidentiality, Team-oriented, Strength Training, Training, Pay Close Attention to..., Customer Follow-up, Sales Leads, Type 1 Diabetes, Weight Loss, Healthy Eating, Healthy Lifestyles, Oral & Written..., Life and Health...
Education
Colorado State University-Pueblo 1998 — 2005
Bachelor of Science (BS), Business Administration and Management, General
Pueblo County High School-Class of 1998 1994 — 1998
DaVita Kidney Care May 2015 - Present
State Farm August 2014 - May 2015
American Republic Insurance Services June 2013 - August 2014
Mercy Medical Center Des Moines Iowa December 1996 - May 2013
Skills
Health Insurance, Life Insurance, Term Life Insurance, Medicare, Medicare Advantage, Medicare Part D, Long-term Care, Short Term Medical, short term convalescent..., Fixed Annuities, Dental Insurance, Vision Insurance, Critical Illness, Registered Nurses, Health Policy, Disability Insurance, Sales, Public Speaking, Customer Service
Education
Kirkwood Community College 1994 — 1996
Associate of Science (A.S.), Nursing Science
Iowa Wesleyan College Mt Pleasant Iowa
Nursing Science
American Republic Insurance Services February 2012 - Present
Green Hyundai March 2008 - January 2012
Skills
Medicare, Life Insurance, Supplemental Health, Medicare Part D, Highly motivated..., Highly personable, Passion for Helping..., Understanding, Organized Multi-tasker, Open Minded
Education
Western Illinois University 2005 — 2006
Lewis and Clark Community College 2003 — 2005
Sun City Financial August 2014 - Present
American Republic Insurance Services February 2013 - Present
Lion's HealthFirst November 2012 - Present
American Republic Insurance Services February 2013 - October 2014
American Republic Insurance February 2013 - October 2014
World Financial Group/ Transamerica Financial Advisors/ Aegon December 2012 - February 2013
Transamerica December 2011 - January 2013
Sephora, LVMH October 2004 - August 2012
Mid -West National - A HealthMarkets Company April 2005 - August 2008
Skills
Microsoft Excel, Microsoft Office, Outlook, Research, English, Budgets, HTML, Negotiation, Photoshop, Recruiting, Human Resources, Finance, Talent Acquisition, Personal Finance, Coaching, Team Building, Personal Budgeting, Marketing, Financial Analysis, Leadership, Training, Insurance, Strategy, Small Business, Social Media Marketing, Marketing Strategy, Sales, Management, New Business Development, Social Media, Sales Management, Social Networking, Fixed Annuities, Business Planning, Entrepreneurship, Time Management, Retirement Planning, Team Leadership, Strategic Financial..., Investments
Education
Saint Louis University (PH) 1980 — 1984
BSCommerce, Accounting and Finance
Saint Louis University (PH) 1980 — 1984
Bachelor of Science in Commerce, Accounting/ Banking and Finance, Graduated
Kaplan University
Insurance Law
American Republic Insurance Services July 2013 - Present
American Republic Insurance Services July 2013 - Present
Skills
Sales Management, Sales, Account Management, New Business Development, Sales Operations, Direct Sales, Customer Service, Forecasting, Sales Process, Selling, Retail, Team Building, Marketing Strategy, Business Development
Education
University of Phoenix 2006 — 2011
Bachelor of Business Administration (BBA), Business Administration and Management, General
Northern Marianas College 1996 — 2000
Associate of Arts and Sciences (AAS), Accounting
American Republic Insurance Services January 2012 - Present
American Republic Insurance Company December 2005 - October 2012
American Enterprise September 2009 - January 2012
Education
Iowa State University - College of Business 1990 — 1995
Bachelor of Business Administration (BBA), Accounting
Iowa State University - College of Business 1990 — 1995
WellQuest Medical 2013 - Present
American Republic Insurance Services 2012 - May 2013
TributeDirect and Galleon Marketing October 2010 - October 2011
Universal American January 2006 - October 2010
AG Edwards October 2004 - December 2005
Bankers Life and Casualty March 2004 - October 2004
Choices for Life June 2001 - March 2004
Skills
Leadership, Management, Distribution Building, Training, Personnel Development, Team Building, Recruiting, Insurance, Sales, Fixed Annuities, Long-term Care, Sales Management, Health Insurance, Personal Development, Team Leadership, Medicare Part D, Medical Practice..., Direct Sales, Customer Retention, Long Term Care Insurance, Healthcare, Medicare, Life Insurance, Managed Care
Education
Oklahoma Baptist University 1999 — 2001
MS, Marriage and Family Therapy
University of Oklahoma - Price College of Business 1994 — 1998
BBA, Finance
Ardmore High School 1990 — 1994
American Republic Insurance Services October 2014 - Present
Midwest Health and Wealth January 2009 - October 2014
Skills
Retirement Planning, Employment Practices..., Retirement, Risk Financing, Life Insurance, Fixed Annuities, Health Insurance, Customer Service, Insurance, Microsoft Excel, Microsoft Office, Sales, Sales Management, Small Business, Disability Insurance, New Business Development, Team Building, Leadership, Public Speaking, Term Life Insurance, Coaching, Training, Marketing Strategy, Strategic Planning, Marketing, Account Management
Education
Longview Community College
Associates in Business Management, Business Administration and Management, General
CorVel Corporation November 2013 - Present
Home July 2013 - November 2013
CorVel Corporation December 2012 - April 2013
American Republic Insurance Services July 2012 - December 2012
United Heartland October 2008 - July 2012
United Heartland October 2003 - October 2008
Medical Science Billing August 2003 - October 2008
Yesteryears June 2003 - June 2005
Carday March 1999 - October 2003
CSRG Benefit January 1998 - March 1999
Skills
Insurance Claims, Claim, Health Insurance, Insurance, Medical Billing, Customer Service, Workers Compensation, Healthcare, Medicare, Microsoft Office, Accounts Payable, Outlook, Invoicing, Microsoft Excel, Billing, Accounting, Claims, Excel, Accounts Receivable
Education
Keller Business School of Management 2009 — 2013
Master's, Human Resources, 3.4
University of Phoenix 2004 — 2008
Bachelor's of Science, Accounting & Business Administration, 3.5
James Madison
High School Dipolma
Mercer July 2015 - Present
Chase September 2014 - July 2015
American Republic Insurance Services May 2014 - August 2014
InternshipDesk February 2013 - September 2013
Illini Thaakat Foundation March 2011 - May 2013
Graduate School of Library and Information Sciences, University of Illinois July 2012 - September 2012
Avicenna Community Health Center June 2011 - May 2012
Institute of Genomic Biology June 2011 - December 2011
Skills
Analysis, Microsoft Office, Microsoft Word, Microsoft Excel, Healthcare Management, Healthcare Information..., EMR, Adobe Acrobat, InDesign, Photoshop, PowerPoint, OS X, Windows Vista, Windows XP Pro, Healthcare, Health Policy, Healthcare Consulting, Public Health
Education
University of Illinois at Urbana-Champaign 2009 — 2014
Bachelors, Communication, General
American Republic Insurance Services August 2015 - Present
Colonial Life December 2014 - Present
Well of Life July 2012 - Present
Hope Springs, Inc. November 2009 - Present
American Heart Association November 2010 - March 2014
St. Louis County Department of Health November 2008 - October 2009
Maternal, Child and Family Health Coalition October 2005 - November 2008
LelandHandrick Consulting January 2004 - December 2005
Mosaica: The Center for Nonprofit Development and Pluralism May 2002 - December 2003
American Red Cross September 1999 - March 2001
Skills
Training, Grant Writing, Non-profits, Grants, Contract Management, Strategic Planning..., Plain Language Writing..., Budgeting, Nonprofits, Strategic Planning, Healthcare, Leadership, Fundraising, Program Management, Public Speaking, Public Health, Program Development, Community Outreach, Prevention, Program Evaluation, Workshop Facilitation, Health Education, Board Development, Coalitions, Non-profit..., Data Analysis, Research, Editing, Strategy, Team Building, Volunteer Management, Qualitative Research, Community Development, Organizational..., Event Planning, Public Policy, Government, Health Promotion, Health Policy, Event Management, Community Engagement, Management, Capacity Building, Social Services, Proposal Writing, Leadership Development, Staff Development, Philanthropy, Project Planning
Education
Fontbonne University 2009 — 2011
MBA, Business Administration
University of California, Los Angeles - The Anderson School of Management 2007 — 2007
Certificate, Johnson & Johnson/UCLA Health Care Executive Program
Saint Louis University 1996 — 1999
MPH, Behavioral Science and Community Health
Southern Illinois University, Edwardsville 1982 — 1993
BS, Community Health Education
Phoenix Memorial Park and Mortuary May 2015 - Present
Sunland Memorial Park and Cremation Center August 2013 - Present
American Republic Insurance Services April 2013 - May 2013
Vangent, Inc. November 2009 - March 2010
Grand Floral Corp. February 1998 - May 2009
Personic Software September 1997 - February 1998
Restrac, Inc. May 1995 - September 1997
Multidata Corporation March 1992 - March 1995
Computer Management Services, Inc. March 1988 - March 1992
Skills
Professional Services, Process Improvement, Program Management, Business Analysis, Team Building, Cross-functional Team..., Project Management, Product Management, Change Management, Project Planning, Strategic Planning, Call Center, Technical Support, Software Documentation, Customer Satisfaction, Life Insurance, Accident Insurance, Health Insurance, Training, Management, Integration
Education
Metropolitan State University 1977 — 1979
Bachelor of Arts, Business Administration
University of Minnesota-Twin Cities 1975 — 1977
Associate's degree, Pre Business
Johnson High School
High School/Secondary Diploma Programs
SelectQuote Senior Insurance Services August 2015 - Present
American Family Insurance December 2014 - July 2015
American Republic Insurance Services April 2014 - December 2014
Mike Lees Agency Colonial Life July 2013 - April 2014
Research Hospital March 2007 - March 2013
Olive Tree Children's Center August 1991 - March 2007
Minsky's Pizza August 1984 - August 1991
Skills
Health Insurance, Disability Insurance, Whole Life, Life Insurance, Public Speaking, Insurance, Healthcare, Term Life Insurance, Employee Benefits, Health Savings Accounts, Critical Illness, Accident, Brokers, Fixed Annuities, Fashion, Long-term Care, Customer Service, Sales, Property, Volunteering
Education
University of Missouri-Kansas City 1984 — 1986
Business Administration/Music
Fontbonne University 1983 — 1984
Business Administration/Music
University of Nebraska-Lincoln 1981 — 1982
Music
Agility Recovery Solutions March 2015 - Present
American Republic Insurance Services April 2011 - December 2014
United American January 2006 - August 2009
Skills
Insurance, Life Insurance, Health Insurance, Underwriting, Fixed Annuities, Disability Insurance, Sales Management, Term Life Insurance, Sales, Employee Benefits, General Insurance, Property & Casualty..., Long-term Care, Account Management, Customer Service
Education
University of Louisiana at Lafayette 1981 — 1987
Bachelor of Arts (BA)
sacred heart high school 1978 — 1981
diploma
American Republic Insurance Services May 2015 - Present
Copper Point Schools July 2014 - April 2015
Realty Executives Tucson Elite April 2013 - March 2015
RGV Realty October 2009 - December 2012
Vision Real Estate June 2005 - October 2009
Skills
Sellers, First Time Home Buyers, Short Sales, Buyer Representation, Relocation, Listings, Single Family Homes, Foreclosures, New Home Sales, Condos, REO, Buyers, Negotiation, HUD, Real Property, Investment Properties
Education
South Texas College 2004 — 2005
Texas State Technical College Harlingen 1990 — 1992
San Benito High School 1987 — 1990
Schmidt Auto Group April 2014 - Present
Koerner Distributor Inc. May 2006 - June 2013
American Republic Insurance Services July 2013 - 2013
Skills
Customer Service, Microsoft Office, Microsoft Excel, Microsoft Word, Outlook, PowerPoint, Strategic Planning, Budgets, Sales Management, Public Speaking, Teamwork, English, HTML, Research, Windows, Editing, Time Management, Social Media, Sales, Management
Education
Eastern Illinois University 2010 — 2013
Bachelor of Science (B.S.), Marketing
vAuto September 2015 - Present
American Republic Insurance Services November 2014 - September 2015
Colonial Life June 2014 - November 2014
Autobase, Inc./Dominion Dealer Solutions July 2006 - May 2014
Extreme Motors 2003 - June 2006
Illinois State University August 1998 - May 2002
Onondaga County Dept. of Mental Health 1984 - 1991
Skills
Salesforce.com, Sales Process, CRM, Account Management, Lead Generation, Customer Retention, Sales, Sales Presentations, B2B, Direct Sales, Sales Operations, Sales Management, Email Marketing, Online Advertising, Marketing Strategy, Digital Marketing, New Business Development, Social Media Marketing, Customer Satisfaction, Social Media, Selling, E-commerce, Digital Photography, Photography, Documentary Photography, Fine Art Photography, exhibiting photographer, Lightroom, Photoshop
Education
Illinois State University 1993 — 1998
mfa, Photography
Suracuse Universtiy 1978 — 1981
Bachelor's degree, Psychology
Well Solutions Group May 2014 - Present
Optum June 2006 - May 2014
Nebraska Methodist Health System February 1997 - May 2007
Bank of the West January 2003 - June 2006
American Republic Insurance Services May 1997 - February 2004
KANEKO: Open Space For Your Mind May 2000 - December 2002
Central States Indemnity Co. of Omaha August 1996 - May 1997
VODEC July 1993 - July 1996
Breadeaux Pisa 1991 - 1993
Breadeaux Pisa 1984 - 1993
Skills
Business Process..., Business Analysis, Change Management, Strategic Planning, Process Improvement, Cross-functional Team..., Strategy, Project Management, Management Consulting, Analysis, Data Analysis, IT Strategy, Business Intelligence, Program Management, Vendor Management, Analytics, SDLC, Management, Visio, Budgets, Six Sigma, Leadership, PMO, Healthcare
Education
Bellevue University
Bachelor’s Degree, Management, 3.934
Iowa Western Community College
Associate's degree, Nursing
American Republic Insurance Services January 1997 - Present
Skills
Account Management, Team Building, Insurance, New Business Development, Negotiation, Medicare, Marketing, Microsoft Excel, Sales Management
Education
Missouri Baptist University 1984 — 1988
Bachelor of Science (B.S.), Business, Management, Marketing, and Related Support Services
Mehlville High School 1980 — 1984
American Republic Insurance Services
Skills
Health Insurance, Sales, Life Insurance, Term Life Insurance, General Insurance, Sales Training
Education
Eastern Illinois University 1958 — 1960
High School, American History (United States)
Eastern Illinois University
American Republic Insurance Services January 2014 - Present
Physicians Mutual December 2012 - January 2014
United American Insurance Company August 2001 - October 2012
Skills
Sales, Sales Management, Insurance, Team Building, Training, Customer Service, Health Insurance, Account Management, Life Insurance, Employee Benefits
Education
University of Nevada-Las Vegas 1992 — 1994
Pre-Law Studies