American Water Resources
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American Water Resources Employees
American Water Resources October 2013 - Present
Kenneth J Conk & Associates August 2011 - October 2013
Metron-Farnier October 2010 - August 2011
Yummy Tummies LLC January 2007 - October 2010
Pfizer Pharmaceuticals May 1989 - January 2007
Skills
Capital Equipment, Sales Representative, Marketing Development, Product Management, Product Launch, Healthcare, Management, Pharmaceuticals, Business Management, Health Care Informatics, Group Presentations, Prospecting for New..., New Business Development, Negotiation, Marketing, Pharmaceutical Industry, Selling, Sales Operations, Informatics, Sales, Team Building, Leadership, Training, Small Business, Entrepreneurship, Retail, Marketing Strategy, Sales Management, Coaching, Strategy, Strategic Planning, Social Media Marketing, Solution Selling, Pharmaceutical Sales, Cold Calling, Managed Care, Business Planning, Analysis, B2B, Account Management, Competitive Analysis, Trade Shows, Cross-functional Team..., Sales Process, Market Planning, Online Marketing, Start-ups, Business Development, Customer Service, Public Speaking
Education
University of Phoenix 2012 — 2012
Addition to MBA program, HealthCare Informatics, 4.0
University of Phoenix 2008 — 2010
MBA, Marketing Concentration, 3.75
Colorado State University
BS, Management
American Water Resources 2015 - Present
American Water Resources April 2013 - Present
American Water Resources June 2008 - April 2013
Skills
Process Improvement, Access, SAP, Lotus Notes, Business Process..., Claims Management, Business Analysis, Microsoft Excel, Call Centers, Financial Reporting, Insurance, Customer Service, Management, Training, Project Management, Project Planning, Change Management
Education
Gateway Community College 1998 — 2002
3rd Year Sheet Metal Apprentice, Sheet Metal Technology/Sheetworking
Environmental Training Center 1995 — 1995
Es, Asbestos Removal Training
American Water Resources August 2015 - Present
Randstad February 2015 - August 2015
Guardian Healthcare Providers March 2013 - December 2014
Human Resource Staffing August 2011 - March 2013
Aerotek Staffing Agency December 2010 - August 2011
Monsanto - Corporate Office September 2010 - December 2010
Monsanto September 2008 - June 2009
Skills
Talent Acquisition, Applicant Tracking..., Employee Relations, Human Resources, Talent Management, Payroll, Training, Microsoft Office, Temporary Staffing, College Recruiting, Benefits Administration, Onboarding, Recruiting, HR Policies, Performance Management, Workforce Planning, HRIS, Employee Benefits, Employee Engagement, Labor Relations, Sourcing, Staffing Services, Internet Recruiting, Temporary Placement
Education
Illinois State University 2004 — 2007
Bachelor of Science, Human Resource Management; Entrepreneurship and Small Business Management
Chase December 2013 - Present
Bank of America June 2011 - July 2013
American Water Resources November 2010 - June 2011
PICPA January 2008 - November 2010
Skills
Social Media, Event Planning, Advertising, Microsoft Office, Microsoft Excel, PowerPoint, Email Marketing, Marketing Strategy, Customer Service, Microsoft Word, Strategic Planning, Public Speaking, Public Relations, Social Media Marketing, Project Management, Marketing Communications, Online Advertising, Marketing
Education
Dallas High School 1998 — 2002
Temple University
Bachelor of Arts (B.A.), Advertising
American Water Resources February 2015 - Present
Transamerica Life Insurance Company June 2013 - February 2015
Sedgwick November 2012 - June 2013
In Transition April 2012 - November 2012
Verizon Business March 2007 - March 2012
Verizon Business January 2003 - March 2007
MCI Corporation January 1999 - December 2002
Skills
Workforce Management, Call Center, Scheduling, Forecasting, Budget Management, Business Objects, Change Management, Team Management, Problem Solving, Microsoft Excel, eWFM, Project Management, Call Centers, Training, Leadership, Process Scheduler, Vendor Management, Telecommunications, Business Analysis, Management, Customer Satisfaction, Budgets, Business Process..., Analysis
Education
Kirkwood Community College 2010 — 2013
Associate's degree, Business, Management, Marketing, and Related Support Services, 3.5
St. Joseph's High School - Omaha 1983 — 1986
University of Nebraska at Omaha
Business Administration and Management, General
American Water Resources May 2015 - Present
AMERICAN WATER RESOURCES February 2012 - May 2015
Lockheed Martin Corp. October 2011 - December 2011
Red Tettemer September 2011 - November 2011
Matthews Chiropractic July 2011 - September 2011
Frank Kelly November 2005 - August 2011
Skills
Microsoft Office, Advertising, Marketing, Marketing Strategy, Email Marketing, Facebook, Marketing Communications, Adobe Creative Suite, Illustrator, Copywriting, Social Media Marketing, Logo Design, New Business Development, Microsoft Word, Social Media, Direct Marketing, Web Design, Graphic Design, Blogging, ExactTarget, Photoshop, InDesign, Public Relations, Training, Brand Development, Adobe Creative Suite..., Microsoft Office Suite, Social Networking..., Strong organizational..., Time Management, Social Networking, Event Planning, Dreamweaver, PowerPoint, Market Research, Event Management, Cross Platform..., A strong background in..., Proficient with..., Building and..., Exact Target, Google Adwords, Media Buying, Communication, Integrated Marketing, Media Relations, QuarkXPress, Direct Mail, Digital Marketing, Strategy
Education
Rowan College at Burlington County 2015 — 2019
Associates, Public Relations
The Art Institute of Philadelphia 2008 — 2011
Bachelor of Science, Advertising, GPA 3.8
Mightier Than The Sword Consulting October 2009 - Present
Software Sciences Group June 2008 - Present
St. Louis Community College September 1998 - Present
Corizon Health June 2014 - November 2014
Aclara August 2013 - June 2014
Coventry Health Care May 2011 - July 2013
Businesspersons Between Jobs March 2010 - March 2013
Charter Communications June 2010 - April 2011
American Water Resources April 2008 - September 2009
AMS Controls June 2005 - February 2008
Skills
Copywriting, Brochures, Content Strategy, Corporate Communications, Technical Writing, Writing, Newsletters, Proposal Writing, Press Releases, Editing, PowerPoint, Team Leadership, Process Improvement, Training, Software Documentation, Web Content, Technical Documentation, Visio, Creative Writing, Publishing, Desktop Publishing, Project Management, Blogging, Social Networking, Marketing, Marketing Communications, Web Design, Interviews, Distributed Team..., Project Planning, Strategy, Teamwork, Proofreading, Content Management, Publications, Content Development, Copy Editing, Policy, Communications..., Internal Communications, Development of Training..., Microsoft Office, Published Author, Novels, Playwriting, Teaching Fencing, B2B Marketing, Research, Graphic Design, Public Relations
Education
University of Missouri-Saint Louis 1984 — 1989
BA, English
BJC October 2014 - Present
American Water Resources October 2014 - Present
Verizon Wireless December 2013 - October 2014
Aerotek Services December 2011 - August 2012
Skills
Customer Service, Microsoft Excel, Microsoft Word, PowerPoint, Team Building, Training, Sales, Time Management, Customer Satisfaction
Education
Everest University-South Orlando 2012 — 2014
Associate of Science (A.S.), Criminal Investigation
Ofallon Township High School 1999 — 2002
Diploma, General
American Water Resources January 2015 - Present
American Water Resources January 2003 - January 2015
Skills
Business Analysis, Business Process..., Call Center, Change Management, Customer Service, Leadership, Microsoft Office, Process Improvement, Team Building, Visio, Call Centers, Management, Risk Management, Software Documentation, Insurance, Performance Management, Training, Budgets, Coaching, PowerPoint
Education
Lansing Community College 1991 — 1993
ELHS 1987 — 1991
American Water Resources February 2013 - Present
American Water Resources July 2007 - Present
Combined Ins Co of America January 2006 - June 2007
A G Edwards & Sons October 2003 - November 2005
Skills
Customer Service, Lotus Notes, Microsoft Excel, PowerPoint, Call Centers, Training, Program Management, Project Management, Microsoft Office, Human Resources, Quality Assurance, Data Entry, Management, Process Scheduler, Policy, Insurance, Team Building, Project Planning, Change Management, Recruiting, Coaching, Business Process..., Spreadsheets, Auditing, Visio, Performance Management, Claims Management, Process Improvement, Software Documentation, Analysis, Sales, Leadership
Education
University of Phoenix 2014 — 2016
Associate's Degree, Business Administration and Management, General
Roxana Community High School 1999 — 2003
HS Diploma, General Studies
Equinox Funds January 2015 - July 2015
American Water Resources December 2014 - January 2015
Allied Integrated Marketing May 2014 - September 2014
Office of Governor Chris Christie January 2013 - May 2013
Skills
Time Management, Spanish, Public Speaking, Public Relations, Customer Service, Economics, Oral & Written..., Research, Critical Thinking, Marketing, Marketing Strategy, Email Marketing
Education
Villanova University School of Law 2015 — 2018
Rutgers, The State University of New Jersey-New Brunswick 2011 — 2014
Bachelor of Arts (B.A.), Communications Major, Minors in Spanish and Economics, 3.8 GPA
University of Valencia 2013 — 2013
Spanish
James Madison University 2010 — 2011
Communications and Economics, 3.93 GPA
Community Veterinary Partners June 2015 - Present
Community Veterinary Partners June 2014 - June 2015
The Baldwin School 2014 - 2014
The Baldwin School 2013 - 2013
The Franklin Mint 2013 - 2013
American Water Resources 2012 - 2013
The Baldwin School 2012 - 2012
Hair by Kristen Nicol 2011 - 2012
Muhlenberg College 2009 - 2012
Barbara Jo Saler Events 2008 - 2012
Skills
Final Cut Pro, Social Networking Sites, Microsoft Office, Internet Research, Blogging, Facebook, Quicktime, iMovie, Photoshop, Customer Service, Web Content, Community Outreach, SharePoint, Mac OS X, Windows, Twitter, Windows Movie Maker, Writing, Data Entry, Film Production, Social Media, Event Management, Online Research, Marketing, Photography, Video, OS X, Social Networking
Education
Muhlenberg College 2008 — 2012
Bachelor of Arts (B.A.), Media & Communication and Art Studio
Florence University of the Arts 2011 — 2011
Italian Culture, Italian Language
The Baldwin School 2002 — 2008
High School Diploma
American Water Resources January 2010 - Present
American Water November 2007 - January 2010
American Water October 2004 - November 2007
MCI 1998 - 2004
National TechTeam 1996 - 1998
APAC Teleservices 1994 - 1996
ABC Corporate Services 1989 - 1994
Skills
Operations Management, Call Center, Customer Service, Billing, Project Management, Claims, Certified 7 Habits..., Program Management, Call Centers, Claim, Invoicing, Management Consulting, Training, Strategy, Leadership, Human Resources, Team Leadership, Management, Process Improvement
Education
Berklee College of Music 1983 — 1988
Frankfurt International School 1981 — 1983
Deerfield High School 1979 — 1981
American Water Resources July 2008 - Present
CMIT Solutions of Southern Delaware County January 2007 - July 2008
Rohm and Haas 2003 - 2007
Exelon/PECO 1995 - 2001
Scott Paper 1976 - 1994
Education
University of Pennsylvania - The Wharton School 1974 — 1976
MBA
Tufts University
BA
American Water Resources 2013 - Present
GMAC Insurance 2007 - November 2012
GMAC Insurance 2003 - 2007
GMAC Insurance 1998 - 2003
GMAC Insurance 1991 - 1998
Worldwide Insurance Company 1985 - 1991
Skills
Direct Marketing, Leadership, Marketing, Call Centers, Sales, Budgets, Property & Casualty..., Insurance, Underwriting, Casualty, General Insurance, Liability, Process Improvement, Call Center, Enterprise Software, Partnership Marketing, Business Services, Vendor Management, Management
Education
Lindenwood University
Bachelor of Science (BS), Business Administration, Management and Operations, 3.8
Subaru of America 2013 - Present
AAA South Jersey 2011 - 2012
American Water Resources 2004 - 2011
The Glenmede Trust Company 2001 - 2003
MERCK & CO., Inc. 1999 - 2000
Fannie Mae 1997 - 1999
MARSH 1990 - 1997
Skills
Marketing Strategy, Email Marketing, Market Research, Marketing, Direct Marketing, Event Management, B2B, Cross-functional Team..., Management, Competitive Analysis, Newsletters, Leadership, Strategy, Lead Generation, Social Media
Education
University of Delaware
Bachelor of Science, Human Resources
American Water Resources December 2013 - Present
American Collectors Insurance March 2010 - September 2013
Hamlyn Senior Marketing February 2008 - November 2009
Subaru of America 2004 - 2006
Subaru of America 2000 - 2004
Subaru of America 1997 - 2000
Subaru of America 1991 - 1997
Skills
Marketing Strategy, Customer Segmentation..., Marketing..., CRM, Digital Marketing, SEO, SEM, Social Media, Media Planning, Lead Generation, Partnership Marketing, Channel Optimization, Web Analytics, Business Intelligence, Media Analysis, Data Management, Data Analysis, Market Research, Website Updating, Email Marketing, Direct Mail Campaigns, Event Planning, Online Advertising, Content Strategy, Creative Direction, Marketing Copy, Coaching Staff, Project Management, Project Team Management, Client Counseling, Vendor Management, Public Speaking, Direct Marketing, Social Media Marketing, Digital Strategy, Business Analysis, Advertising, Marketing Communications, Marketing
Education
Drexel University 1996 — 1999
MBA, Marketing
Albright College 1987 — 1991
BA, Marketing and minor in Psychology
American Water Resources July 2012 - Present
Airport Terminal Services February 2011 - July 2012
Western Union March 2007 - December 2010
Sanford-Brown College May 2004 - March 2007
Western Union Financial Services December 2004 - February 2007
General American Life Insurance Company October 1994 - June 2004
General American Life Insurance Company January 1991 - January 1994
General American Life Insurance Company January 1988 - January 1991
Skills
Leadership Development, Curriculum Design, Organizational..., E-learning, Customer Service, Technical Training, Instructional Design, Adult Education, Team Building, Performance Management, Process Improvement, Coaching, Strategic Planning, Problem Solving, Staff Development, Mentoring, Curriculum Development, Blended Learning, Succession Planning, Talent Management, Change Management, Management Development, Performance Improvement, Customer Relations, Call Center, Team Management, Vendor Relations, Public Speaking, Cross-functional Team..., Organizational Change, Organizational Design, Budgeting, Vendor Management, Documentation, Microsoft Office, Planning, Executive Coaching, Conversational Spanish, Conversational..., Time Management, Team Leadership, Project Planning, Employee Relations, Workshop Facilitation, Training Delivery, Employee Training, Instructor-led Training, Strategy, E-Learning, Analysis
Education
University of Phoenix 2009 — 2010
MA Ed, Adult Education and Training
Jennings Senior High School
Southwest Baptist University
BS, Psychology, Sociology
American Water Resources August 2014 - Present
Perfect Communications July 2011 - June 2014
Perfect Printing September 2004 - June 2011
AT&T February 1988 - August 1998
Skills
Marketing Communications, Direct Marketing, Advertising, Promotions, Print Production, Direct Mail, B2B, Integrated Marketing, Marketing Strategy, Social Media, Marketing, Creative Direction, Brand Management, Email Marketing, Lead Generation
Education
Rutgers Center for Management Development 2013 — 2013
Mini -MBA in Digital Marketing
Rutgers University-New Brunswick 1982 — 1986
BA, Communication
Cherry Hill West
American Water Resources January 2013 - Present
Skills
Training, Quality Assurance, Microsoft Excel, Microsoft Publisher, Microsoft Word, Customer Service, Job Coaching, Management, Public Speaking, Newsletters, Call Monitoring, Call Centers, Software Documentation, Event Planning, Business Process..., Personnel Management, Project Management, QuickBooks, Sage Timberline Office, Claims Handling, Accounting, Financial Reporting, Government Contract..., Grant Writing, Multi-Agency..., Community Education, GAAP Standards, SOX Compliancy, Receptionist Duties
Education
Hickey College
Bachelor of Applied Science (BASc), Business Administration and Management, General
Kaskaskia College
General, General Studies
American Water Resources July 2013 - Present
American Water Resources January 2011 - July 2013
American Water Resources November 2010 - January 2011
American Water Resources July 2006 - November 2010
American Water Works May 2003 - July 2006
Shell Community Federal Credit Union January 1996 - May 2003
Skills
Customer Service, Invoicing, Process Improvement, Project Management, Leadership, Training, Strategic Planning, Change Management, Operations Management, Program Management
Education
Lewis and Clark Community College 1991 — 1992
Legal Assistant/Paralegal
East Alton Wood River Community High School 1987 — 1991
General and clerical
American Water Resources September 2008 - Present
American Water Resources March 2005 - September 2008
American Water Resources March 2004 - March 2005
ADT October 2000 - January 2004
Skills
Training, Software Documentation, Instructional Design, Visio, Call Centers, SharePoint, Technical Writing, Process Improvement
Education
Clarion University of Pennsylvania
Master's degree, Library Science, 4.0
Trinity College of Vermont
Bachelor of Arts (B.A.), Elementary Education and Teaching
Trinity College of Vermont
Bachelor of Arts (B.A.), French Studies
American Water Resources December 2013 - Present
Federal Reserve Bank of Richmond March 2012 - August 2013
Federal Reserve Bank of Richmond 2012 - 2013
Skills
PeopleSoft, Human Resources, Applicant Tracking..., Recruiting, Employee Engagement, Organizational..., Lotus Notes, Outlook, Training
Education
State University of New York College at Old Westbury 2002 — 2006
Bachelor of Science (BS), Business Management