Asset Acceptance LLC
Industry: Company
DescriptionAsset Acceptance is a trade name used by several companies owned by the parent corporation Asset Acceptance Capital Corporation, which has existed since the formation of the predecessor company in 1962. Asset Acceptance Capital Corp's main revenue-generating subsidiary is Asset Acceptance, LLC. Customer service: 1 (800) 545-9931 CEO: Rion B. Needs (Jan 2009–) Headquarters: Warren, MI Founded: 1962 Subsidiaries: Premium Asset Recovery Corp, BSI eSolutions, LLC, Parent organization: Encore Capital Group
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Asset Acceptance LLC Employees
Portfolio Recovery Associates, Inc. October 2013 - Present
Jutla & Associates, Ltd. September 1999 - Present
Codilis & Associates, P.C. May 2012 - October 2013
Asset Acceptance, LLC 2004 - February 2011
Resurgence Financial, LLC. April 2002 - August 2003
Vengroff, Williams & Associates, Inc. January 2001 - May 2002
Benos,Sukhatme & Associates May 1998 - November 1999
Skills
Litigation, Compliance, Creditors' Rights, Debt Collection, Courts, Legal Writing, Bankruptcy, Civil Litigation, Commercial Litigation, Corporate Law, FCRA, FDCPA, Foreclosures, Hearings, Legal Research, Licensing, Real Estate, Trials, Appeals, Arbitration, Mediation, Legal Assistance, Westlaw
Education
Southern Illinois University School of Law 1995 — 1998
JD, Law
DePaul University 1990 — 1994
BA, I/O Psycholgy
Elk Grove High School 1986 — 1990
RIIS LLC May 2014 - Present
Quicken Loans July 2013 - May 2014
Asset Acceptance May 2012 - July 2013
Asset Acceptance May 2010 - May 2012
Asset Acceptance, LLC May 2006 - May 2010
Asset Acceptance, LLC June 2003 - May 2006
Asset Acceptance, LLC May 2002 - June 2003
Skills
Process Improvement, Call Centers, Business Analysis, Workforce Management, Analysis, Vendor Management, Business Intelligence, Training, Leadership, IVR, Management, Strategy, Predictive Dialers, Project Management, Visio, Call Center..., Six Sigma, Telecommunications, Change Management, Business Process..., Software Documentation, Analytics, Call Center Development, Enterprise Software, Call Center Architecture, Process Improvement..., Performance Dashboards, KPI Dashboards, SDLC, CRM, Dialer Management, Workforce Communications, Dialers, FDCPA, VoIP, Customer Satisfaction, Portfolio Management, Financial Services, Team Leadership, Executive Management, Process Improvement..., Voice of the Customer, Voice of the Customer..., Customer Service, Requirements Management, Problem Solving, Operations Management, Team Building
Education
University of Phoenix 2010 — 2011
Associate of Arts (A.A.), Concentration in Foundations of Business, 3.9
G4S Security Services December 2011 - Present
The Center Group, Inc. July 2011 - Present
Chawana House Designs April 2011 - Present
Chawana House Designs Studio, LLC. March 2001 - Present
Chawana Publishing/Chawana House Designs/Glades Syndications,LLC. November 1994 - Present
The Producer's Cipher/SAAR3 Productions November 1994 - Present
H&P Protective Services July 2011 - November 2011
Asset Acceptance, LLC January 2011 - March 2011
University of Michigan July 2010 - October 2010
University of Cincinnati February 2006 - February 2010
Skills
Video Editing, Video Production, Videography, Premiere, Flash, iMovie, Garageband, Windows Movie Maker, Music, Entertainment, Graphic Design, Adobe Creative Suite, Social Media Marketing, Photoshop, Music Production, Social Networking, Recording, Blogging, Television, Video, Multimedia, Pro Tools, Final Cut Pro, Film, Illustrator, Photography, Mac, Audio Editing, Film Production, Sound, Audio Engineering, Sound Design
Education
Full Sail University 2010 — 2012
Bachelors, Web Design and Development
Ohio Center For Broadcasting 2004 — 2005
Diploma, Broadcasting
Brown Mackie College 2002 — 2004
Associates Degree, Audio Video Production
Winton Woods High School 1991 — 1996
Diploma, General Studies
Wayne State University February 2013 - Present
American Access Care August 2012 - January 2013
SimonMed Imaging October 2009 - July 2012
The CORE Institute June 2008 - October 2009
Asset Acceptance LLC October 2004 - July 2007
Loomis and Assoc., Inc April 1995 - January 2000
Univ. Orthopaedic Assoc. of Det August 1990 - March 1995
Skills
Computer Literate, Health Insurance, Patient Satisfaction, Insurance, Microsoft Office, Healthcare, Customer Service, Word, Excel, Data Entry, Administration, Problem Solving, Outlook, Hospitals, Customer Relations, Supervisory Skills, Compliance, Scheduling, Documentation, Process Improvement, Strategic Planning, Health, Team Building, Research, Budgeting, Mentoring, Writing, Non-profits, Team Leadership, Billing, Planning
Education
Mott High School 1983 — 1985
Business Courses
Macomb Community College
Basic courses
Noble Voice June 2014 - Present
Noble Voice 2014 - Present
MDW Consulting February 2000 - Present
Proctor Financial November 2011 - September 2013
Square Two Financial May 2011 - November 2011
Colwell & Salmon January 2010 - December 2010
Asset Acceptance LLC September 2001 - September 2009
Skills
Training &Development, Staff Training, Quality Assurance, Employee Training, Training, Call Center, Coaching, Call Centers, Management, Strategic Planning, Analysis, Negotiation, Risk Management, Customer Service, Loans, Microsoft Excel, Team Building, Strategy, Banking, Business Analysis, Change Management, Customer Satisfaction, Human Resources, Insurance, Leadership, Microsoft Word, Organizational..., Performance Management, Policy, Sales, Team Leadership, Teamwork, Vendor Management, Program Management, Employee Relations, Recruiting, Operations Management, Leadership Development, Process Improvement, Business Process..., Software Documentation, Outlook, Team Management, PeopleSoft, Microsoft Office, Interviews, Time Management, Public Speaking, Hiring, PowerPoint
Education
Strayer University 2011 — 2016
Master of Business Administration (M.B.A.), Human Resources Management and Services
Belford University 2004 — 2008
Business Administraition, Training & Development
Kent State University 1984 — 1986
Cuyhoga Community College 1983 — 1985
Jones International University
Pending, Masters Information Technology
Vista Del Lago January 2013 - January 2014
Clarion Hotel & Conference Center January 2011 - December 2012
Asset Acceptance LLC. June 2007 - December 2010
Credit Union Service Center June 2006 - June 2007
Skills
Marketing Strategy,..., Marketing, Event Management, Hotels, Hospitality, Event Planning
Education
Eastern Michigan University 2008 — 2012
Bachelor of Business Administration (B.B.A.), Marketing
Oakwood Healthcare May 2012 - Present
State of Michigan July 2004 - July 2012
Clincials- Detroit Bio-Med Labs June 2010 - September 2011
Detroit Biomedical Laboratories May 2010 - September 2011
Phlebotomy Career Training LLC December 2009 - April 2010
Kean's Detroit Yacht Harbor June 2004 - April 2008
Asset Acceptance LLC June 2003 - May 2004
Asset Acceptance LLC June 2003 - May 2004
Skills
Microsoft Office, Customer Service, Data Entry, Microsoft Word, Microsoft Excel, Public Speaking, PowerPoint, Outlook, Research, Team Building, Administration, Process Improvement, Teamwork, Community Outreach, Inventory Management, Telephone Skills
Education
Phlebotomy Career Training 2008 — 2010
Macomb Community College 2000 — 2003
Associates, Business Management
Garden City High School 1984 — 1987
Garden City High School
Macomb Community College, Warren Michigan 2003
Associate's degree, Business Administration and Management, General
Notary Public State of Michigan
Notary Public State of Michigan
Synchrony Financial (formerly GE Capital Retail Finance) November 2006 - Present
GE Money 2006 - Present
Asset Acceptance LLC June 2004 - November 2006
BBDO-Detroit 2000 - 2004
Ancor Information Management 1998 - 2000
Skills
Marketing Strategy, Direct Marketing, Segmentation, Marketing Communications, Analytics, Digital Marketing, Email Marketing, B2B Marketing, Account Management, Integrated Marketing, Multi-channel Marketing, Direct Mail, Marketing, CRM, Cross-functional Team..., Brand Development, Strategic Planning
Education
University of Michigan 1976 — 1987
Dana Holding Corporation April 2015 - Present
Dana Holding Corporation August 2013 - March 2015
IMAGE ONE March 2013 - August 2013
Kenrick Corporation February 2011 - March 2013
Xperience November 2010 - February 2011
HCC Insurance Holdings, Inc August 2009 - September 2010
The Timken Company May 2008 - May 2009
Asset Acceptance, LLC August 2005 - April 2008
Skills
Accounts Payable, Forecasting, Microsoft Excel, Accounts Receivable, Microsoft Word, Sarbanes-Oxley Act, Financial Analysis, Financial Reporting, Account Reconciliation, Auditing, Internal Controls, GAAP, Financial Accounting, SEC filings, Accounting, Financial Statements, Budgets, Fixed Assets, Outlook, General Ledger, Invoicing, Finance, Analysis, Internal Audit, Data Analysis, Variance Analysis, Cash, US GAAP, Payroll, Financial Forecasting, Expenses, Essbase, Risk Management, Project Accounting, PeopleSoft, Insurance, Process Improvement, Management, Corporate Finance, Cash Flow, Tax Preparation, QuickBooks, Tax Returns, Sarbanes-Oxley, Hyperion Enterprise, Banking, Tax, Peachtree, Journal Entries, Cash Management
Education
Walsh College of Accountancy and Business Administration 2011 — 2012
Masters of Science, Finance, 3.9
Oakland University 2006 — 2009
Bachelor of Science, Finance, 3.87
Terminix September 2015 - Present
Hometeam Pest Defense San Antonio Central December 2008 - July 2015
Wells Fargo March 2011 - January 2012
Asset Acceptance LLC September 2004 - August 2008
SBC Operations July 2003 - June 2004
Skills
Customer Service, Customer Satisfaction, Sales, Customer Retention, Problem Solving, Microsoft Office, Call Centers, Time Management, Microsoft Word, Market Penetration, Relationship Building, High degree of..., Skilled Multi-tasker, Employee Training, Exceed Sales Goals, Achieving Measurable..., Contract Negotiation, Team Building, Account Management
Education
San Antonio College
Business Administration Certificate Level 1
Superior Health Plan Inc October 2015 - Present
Sears Holdings Corporation March 2013 - October 2015
Sears November 2007 - March 2013
The SCOOTER Store 2005 - 2007
Asset Acceptance LLC 2002 - 2005
Production Tool Supply 1995 - 1999
United States Marine Corps February 1985 - February 1989
Skills
Leadership, Call Center, Call Centers, Forecasting, Customer Satisfaction, Sales Operations, Team Building, Process Improvement, Cross-functional Team..., Team Leadership, Operations Management, Strategic Planning, Sales, Change Management, Time Management, Vendor Management, Performance Management, Management, Training, Customer Experience, Customer Service, Negotiation, Sales Management, Hiring, Recruiting, Project Management, Account Management, Inventory Management, Coaching, Budgets, IVR, PowerPoint, Employee Relations, Data Analysis, Avaya, Project Planning, Human Resources, Predictive Dialers, Team Management, New Business Development, Financial Analysis, Microsoft Excel, Problem Solving, System Administration, Cisco Technologies, Collections, Cisco, Excel, Customer Relations, Planning
Education
Wayland Baptist University 2011 — 2013
MBA, Business Administration and Management, General, 3.86
Oakland University 1997 — 1999
BS, Business
Allstate April 2012 - Present
Allstate April 2013 - June 2015
ASSET ACCEPTANCE, LLC November 2005 - April 2012
Kelly Services November 2004 - November 2005
J INVESTORS January 2000 - November 2004
PEPSI BOTTLING GROUP January 1998 - January 2000
Skills
Notary Public, SharePoint, Software Documentation, Vendor Management, Training, Spreadsheets, Process Improvement, Workers Compensation, Accounts Receivable, Networking, Sales, Analysis, Access, Administrative..., Business Analysis, Lotus Notes, Strategy, Visio, CRM, Auditing, Data Entry, Risk Management, Accounting, Outlook, Accounts Payable
Education
University of Phoenix Axia College
Fifty six credits completed toward BA, Business/Project Management
University of Phoenix 2011 — 2013
Business
University of Michigan-Flint September 2013 - Present
Stiggy's Dogs July 2013 - Present
Lawrence Technological University January 2012 - Present
Wayne State University July 2009 - Present
Stiggy's Dogs August 2011 - June 2013
Klimist McKnight Sale McClow & Canzano P.C. June 2007 - July 2009
Sachs Waldman P.C. March 2006 - May 2007
Asset Acceptance LLC June 2004 - March 2006
NLG Sugar Law Center 2005 - 2005
Stopka & Associates July 2003 - May 2004
Skills
Non-profits, Fundraising, Higher Education, Legal Writing, Internal Investigations, Equal Employment..., Gender Equality, Equality & Diversity, Organization, Community Organizing, Grant Writing, Organizational..., Teaching, University Teaching, College Teaching, Political Science, Political Philosophy, Leadership, Politics, Research, Training, Legal Research, Social Media, Nonprofits, Resume Writing, Policy, Community Outreach, Employment Law
Education
Wayne State University 2010 — 2016
Ph.D., Political Science
Wayne State University 2010 — 2011
Master's of Arts, Political Science
University of Detroit Mercy School of Law 2003 — 2006
JD, law
Eastern Michigan University 1999 — 2003
Bachelor's of Arts, Political Science and French
South Lyon High School 1995 — 1999
Infiniti Resource Management January 2015 - September 2015
WellDyne, Inc. (Prescription Benefits Management Company) March 2014 - June 2014
The Coca-Cola Company October 2013 - January 2014
Asset Acceptance, LLC March 2011 - September 2013
Jabil Circuit, Inc (Defense and Aerospace) July 2010 - February 2011
Clockwork Home Services September 2008 - February 2009
FIMC August 2006 - September 2008
Progressive Employer Services July 2005 - July 2006
Sallie Mae April 2002 - July 2004
Finger Lakes Community College 1994 - 2000
Skills
Employee Relations, Human Resources, Management, Performance Management, Onboarding, Leadership Development, Benefits Administration, Recruiting, Deferred Compensation, HRIS, Conflict Resolution, Sourcing, Vendor Management, Employer Branding, Career Development, Process Improvement, Project Management, New Hire Orientations, Talent Acquisition, Succession Planning, Talent Management, Call Centers, Time Management, Training, Leadership, Organizational..., Employee Training, ADP Payroll, College Recruiting, Employment Law, Hiring, Interviews, Policy, HR Policies, FMLA, Workforce Planning, Employee Benefits, Performance Appraisal, Payroll, Personnel Management, Team Building, Labor Relations, Employee Engagement, Coaching, Benefits Negotiation, PeopleSoft, Change Management, Technical Recruiting, Organizational..., Applicant Tracking...
Education
State University of New York College at Brockport 1998 — 2000
Master's of Science, Higher Education
State University of New York College at Geneseo 1996 — 1998
Bachelor of Science, Business Management
ALAW - Albertelli Law September 2015 - Present
Albertelli Law September 2013 - Present
Albertelli Law May 2012 - September 2013
Asset Acceptance, LLC 2004 - 2012
Skills
Civil Litigation, Trials, Foreclosures, Florida Notary, Microsoft Excel, Microsoft Office, Microsoft Word, Perfect Practice, LPS Desktop, Lenstar, Vendorscape, FNMA, FHLMC, Litigation, Legal Assistance, Default, Legal Documents, Litigation Support, Lexis, Westlaw, LPS, Courts, Spreadsheets, Depositions, PACER, Administrative..., Data Entry, FDCPA, Outlook, Debt Settlement, Document Preparation, Notary Public, Document Drafting, Legal Compliance, Legal Research, Serengeti, Hearings, Trial Exhibits
Education
National Paralegal College 2013 — 2014
Associates in Paralegal Studies, Legal Assistant/Paralegal
Hillsborough Community College 2009 — 2010
The MetroHealth System (Cleveland, OH) September 2014 - Present
Micros Retail /Datavantage Corporation September 2012 - December 2013
Micros Retail /Datavantage Corporation September 2012 - December 2013
Micros Retail /Datavantage Corporation September 2012 - December 2013
Micros Retail /Datavantage Corporation September 2012 - December 2013
McCarthy, Burgess & Wolff May 2011 - February 2012
Weltman, Weinberg & Reis January 2011 - March 2011
Asset Acceptance LLC December 2004 - December 2010
Moritz College of Law September 2000 - May 2004
Big Lots February 1999 - November 2001
Skills
Finance, Sales, Skip Tracing, Negotiation, Customer Service, Lotus Notes, Accounting, FDCPA, Data Entry, Call Center, Leadership, Call Centers, Administrative..., Microsoft Excel, Team Building, Management, Team Leadership, Time Management
Education
The Ohio State University 1998 — 2004
BA, Criminology
Allen Gunn & Associates 2011 - Present
Asset Acceptance LLC June 2005 - January 2011
INTEGRATED COMMERCIAL COLLECTIONS, INC. 2000 - 2005
LAW OFFICES OF J. FRAZIN & ASSOCIATES 1994 - 2000
LAW OFFICES OF SULLIVAN & ASSOCIATES, LTD. 1989 - 1994
VAN-FITTERS 1972 - 1989
A.C. NIELSEN OF CANADA, LTD August 1968 - June 1972
Skills
FDCPA, Creditors' Rights, FCRA, Litigation, Courts, Bankruptcy, Civil Litigation, Legal Research, Commercial Litigation, Appeals, Legal Writing, Arbitration, Mediation, Legal Assistance, Corporate Law, Personal Injury
Education
Evanston Township High School
Southern Illinois University
B.S, Business Administration, Economics Major
The John Marshall Law School
J.D., Law
University of Toledo
Engineering and Economics
Law Office of Timothy M. Sullivan November 2011 - Present
ASSET ACCEPTANCE, LLC January 2008 - December 2010
COLE COMPANY February 2006 - June 2007
Skills
Legal Writing, Litigation, Bankruptcy, Courts, Mediation, Personal Injury, Trials, Hearings, Pleadings, Criminal Law, Management, Legal Research, Legal Assistance, Contract Negotiation, Commercial Litigation, Negotiation, Civil Litigation, Motions
Education
Case Western Reserve University 2002 — 2005
JURIS DOCTOR
Baldwin-Wallace College 1996 — 2001
BACHELOR OF ARTS, BUSINESS ADMINISTRATION
Midland Credit Management May 2015 - Present
Midland Credit Management December 2013 - May 2015
Midland Credit Management June 2012 - December 2013
Midland Credit Management March 2012 - June 2012
Midland Credit Management March 2011 - March 2012
Asset Acceptance, LLC July 2008 - March 2011
Asset Acceptance, LLC November 2005 - July 2008
Offerman & King, LLP January 2002 - October 2005
Skills
FDCPA, Creditors' Rights, Bankruptcy, Litigation, FCRA, Civil Litigation, Commercial Litigation, Legal Research, Courts, Mediation, Legal Writing, Appeals, Litigation Management, Corporate Law, Chapter 7, Management, Trials
Education
The University of Texas School of Law 1998 — 2001
Jurisdoctorate
The University of Texas at Austin 1995 — 1998
Bachelor of Arts, Philosophy and English
Portfolio Recovery Associates LLC August 2011 - Present
Asset Acceptance LLC October 2003 - August 2011
Skills
Litigation, Creditors' Rights
Education
Widener University School of Law 1985 — 1988
J.D., Law
Rowan University 1981 — 1985
B.A., Political Science
McIntyre Thanasides Bringgold Elliott Grimaldi & Guito, P.A. November 2014 - February 2015
Encore Capital Group January 2014 - August 2014
Fulton, Friedman & Gullace, LLP February 2012 - December 2013
Asset Acceptance LLC August 2001 - February 2012
Law Offices of James M. Hammond October 1998 - August 2001
Haag, Gaffney & Wilcox, P.A. 1998 - 1999
Law Offices of Paul E. Susz 1996 - 1998
Skills
Legal Research, Litigation, Legal Writing, Civil Litigation, Commercial Litigation, Courts, Trials, Mediation, Corporate Law, Bankruptcy, Appeals, Legal Assistance, Westlaw, Arbitration, Trial Practice
Education
St. Thomas University School of Law 1992 — 1995
J.D., Law
Florida State University 1988 — 1990
B.S., Social Science
John Brown University 1985 — 1987
n/a, Business
Jesuit High School 1982 — 1985
MRM worldwide October 2012 - Present
Asset Acceptance, LLC March 2007 - May 2012
Budco: The Dialogue Company June 2006 - March 2007
Budco: The Dialogue Company November 2001 - May 2006
American Express October 2000 - August 2001
Budco: The Dialogue Company December 1997 - July 2000
Budco: The Dialogue Company December 1995 - December 1997
Budco: The Dialogue Company July 1995 - November 1995
Budco: The Dialogue Company December 1994 - June 1995
Budco: The Dialogue Company July 1993 - December 1994
Skills
Direct Marketing, Data Analysis, Customer Satisfaction, Training, Databases, Vendor Management, CRM, Call Center, Business Analysis, Project Management, Marketing Management, Product Marketing, Proposal Writing, Requirements Gathering
Education
University of Michigan
Bachelor of Arts, Psychology
Asset Acceptance April 2013 - May 2015
Asset Acceptance June 2001 - May 2015
Asset Acceptance LLC June 2001 - May 2015
Bortz Health Care May 1995 - June 2001
Skills
Accounts Receivable, Software Documentation, Administrative..., Budgets, Microsoft Office, Process Improvement, Leadership, Analysis, Management, Data Analysis, Call Centers, Accounting, Payroll, Time Management, Finance, Coaching, Invoicing, Training, Access, Customer Satisfaction, Outlook, Employee Relations, Team Leadership, Vendor Management, Hiring, PowerPoint, Employee Benefits, Human Resources, Supervisory Skills, Performance Management, Risk Management, Change Management, Forecasting, Telephone Skills, Recruiting, PeopleSoft, Policy, Team Building, Customer Service, Microsoft Word, Operations Management, Office Administration, Teamwork, Onboarding, Spreadsheets, Benefits Administration, Microsoft Excel, Credit, Banking
Education
University of Phoenix 2010 — 2012
Bachelor, Human Resource Management
Macomb Community College
Associate, General StudiesGeneral Business
Midland Credit Management March 2012 - Present
Asset Acceptance July 2008 - February 2012
Virginia Creditors Bar Association 2009 - 2011
Asset Acceptance, LLC May 2005 - July 2008
Samuel & Marks PLLC April 2002 - May 2005
Beddow, Marley June 2000 - April 2002
Reiss F Wilks January 1996 - June 2000
Skills
Debt Collection, Creditors' Rights, Real Estate, Estate Planning, Civil Litigation, Litigation, Courts, Business Litigation, Commercial Litigation, Leadership, Strategy
Education
University of Akron School of Law 1992 — 1995
Juris Doctor Degree
Washington and Lee University 1986 — 1990
Bachelor of Arts Degree, European History and Art; Architecture
Norfolk Academy 1974 — 1986
High School Diploma
Fifth Third Bank October 2010 - Present
SurePayroll December 2008 - May 2009
Asset Acceptance LLC July 2003 - September 2008
Skills
Payroll, Financial Services, Finance, Microsoft Excel, Mortgage Lending, Outlook, Accounting, Credit
Education
American InterContinental University 2007 — 2009
Bacehelor of Arts, Accounting/finance
Encore Capital Group March 2014 - Present
Asset Acceptance March 2011 - March 2014
Asset Acceptance, LLC June 2010 - March 2011
Johnson Controls, Inc May 1999 - August 1999
Keykert USA May 1998 - August 1998
Skills
Business Analysis, Process Improvement, Vendor Management, Software Documentation, Visio, Call Centers, Data Analysis, Team Leadership, Analytics, Financial Services, ITIL, Microsoft Office, Microsoft SQL Server, Microsoft Reporting..., Business Intelligence, Project Management, Change Management, Agile Methodologies, SDLC, SharePoint, Microsoft Visual Studio..., Requirements Gathering, Supervisory Skills
Education
Central Michigan University 1996 — 2003
Bachelor of Science, Logistics Management / Marketing
Citi March 2014 - June 2014
Encore Capital Group January 2014 - March 2014
Asset Acceptance LLC March 2013 - January 2014
Bank of America August 2012 - September 2012
HSBC Bank June 2012 - August 2012
Barnes & Noble Book Store April 2006 - August 2012
US Dept. of Agriculture/Agriculture Library October 2010 - December 2010
SHRM August 2010 - September 2010
Federal Communications Commission June 2010 - July 2010
ROTC September 2008 - May 2010
Skills
Cataloging, Westlaw, Management, Microsoft Excel, Metadata, Digitization, Lexis, Information Management, Online Research, Records Management, Outlook, PowerPoint, Microsoft Word, Analysis, Microsoft Office, Real Estate, Market Research, Knowledge Management
Education
University of South Florida 2014 — 2015
Masters, Library Science and Information Technology
University at Buffalo 2011 — 2013
LIS, Library of Science
State University of New York College at Brockport 2007 — 2010
B.A. of Science, English & History
Monroe Community College 2003 — 2007
AS, History
Cleveland Clinic March 2015 - Present
Cleveland Clinic January 2014 - March 2015
Cleveland Clinic/ Randstad October 2012 - January 2014
Crystal Clinic Inc June 2012 - October 2012
Catholic Charities/Virtuous Publishing April 2010 - July 2010
EmployeeScreenIQ August 2007 - February 2009
Asset Acceptance LLC January 2007 - August 2007
Cash Now September 2005 - January 2007
Skills
Excel, Microsoft Office, Research, Background Checks, Customer Service, PowerPoint, Customer Relations, Outlook, Data Entry, Telephone Skills, ICD-9-CM, CPT, Release of Information, Physicians Billing, Microsoft Word, Microsoft Excel, Microsoft Outlook, Meditech, Epic Systems, ADTR, ASAP, Healthcare, Medical Records, HIPAA, Hospitals, EMR
Education
Cuyahoga Community College 2009 — 2012
AAS, Health Information Management
Cleveland Institute of Dental-Medical Assistants-Cleveland 2004 — 2004
Medical Secretary, Medical/Clinical Assistant
JPMorgan Chase November 2011 - Present
Asset Acceptance, LLC April 2010 - October 2011
Jimmy Buffet*s Margaritaville November 2007 - April 2010
Infinity Yacht Charters May 2005 - September 2007
The Down Event Center November 2006 - August 2007
Central Michigan University November 2001 - May 2006
Lakeside Fishing Shop September 2000 - August 2004
Education
Central Michigan University 2001 — 2006
Bachelor of Applied Arts, Parks and Recreation/Leisure Services; Commercial Recreation
Midland Credit Management February 2012 - Present
Asset Acceptance, LLC March 2008 - March 2012
Skills
Litigation, Bankruptcy, Civil Litigation, Legal Research, Legal Writing, Mediation, FDCPA, Westlaw, Courts, Litigation Management, Lexis, Legal Assistance, Personal Injury, Legal Compliance
Education
Hofstra University School of Law 2003 — 2006
Juris Doctor, Certification, Health Law
University of South Florida 1996 — 2003
Bachelor of Science, 2003
University of South Florida 1996 — 2001
Bachelor of Arts, Biology; English and American Literature
Shermeta, Adams & Von Allmen, P.C. 2007 - 2008
Asset Acceptance LLC October 2002 - June 2006
Asset Acceptance October 2002 - June 2006
Skills
Negotiation, Corporate Law, Portfolio Management
Education
Washtenaw Community College 1985 — 1986
None, Business/Crimnal Justice
Jackson Community College 1984 — 1985
none, Business Administration and Management, General, 3.0
Gardner White Furniture June 2013 - Present
800zerodebt/radnerlawgroup January 2013 - March 2013
Asset Acceptance January 2001 - August 2012
Asset Acceptance LLC January 2001 - August 2012
CVS Caremark Corporation October 2001 - December 2002
7-Eleven May 1996 - January 2001
Skills
Microsoft Excel, Outlook, Microsoft Office, Team Leadership, Team Building, Leadership, Marketing, Program Management, Budgets, Employee Relations, Risk Management, Coaching
Education
Central Michigan University 2012 — 2012
Bachelor of Science (B.S.), community development
Baker College
Business
Baker College of Clinton Township
Central Michigan University
Oakland University
Psychology
University of Phoenix
Business
Flagstar Bank June 2015 - Present
Encore Capital Group March 2013 - May 2015
Asset Acceptance LLC September 2012 - March 2013
Asset Acceptance LLC March 2011 - September 2012
Asset Acceptance LLC September 2008 - March 2011
Asset Acceptance LLC March 2006 - September 2008
Skills
Process Improvement, Call Centers, Management, Analysis, Business Intelligence, Strategy
Education
Macomb Community College 1997 — 2002
Macomb Community College
Associate, General Studies
Vengroff Williams, Inc. January 2015 - May 2015
Vengroff Williams, Inc. August 2014 - January 2015
B.R.S. and Assosciates LLC, start-up January 2014 - July 2014
Oliphant Financial LLC January 2012 - August 2013
ROBSON CORPORATION February 2007 - May 2007
Sarasota Herald Tribune January 2006 - January 2007
Asset Acceptance LLC March 2004 - February 2006
Uniroyal Technology Corporation January 1992 - June 2003
Skills
Loans, Accounts Receivable, Collections, Credit, Finance, Banking, Financial Analysis, Risk Management, Portfolio Management, Credit Cards, Financial Services, Management, Payments, Treasury Management
Education
University of South Florida 1989 — 1991
Bachelor’s Degree, Finance
St Petersburg Jr College 1987 — 1989
Associate’s Degree, Business Administration and Management, General
Stockham Law Group, P.A January 2014 - November 2014
Merlin Law Group, P.A. August 2011 - January 2014
The Tancredo Law Firm, P.A. February 2010 - August 2011
Byrd and Barnhill, P.L February 2008 - August 2009
Kelly E. Speer, Attorney at Law, LLC August 2007 - December 2007
Fernandez, Larkin & Garcia, P.A February 2007 - August 2007
Randstad Staffing/Citigroup December 2006 - February 2007
Asset Acceptance, LLC April 2006 - October 2006
The Tischhauser Law Group January 2005 - January 2006
Skills
Paralegal, legal assistant
Education
Southwest Florida College
Associate’s Degree, Paralegal Studies
Southwest Florida College, Tampa, FL
Associate's degree, Legal Assistant/Paralegal