Atento de Guatemala, S.A.
Industry: Company
DescriptionParent organization: Atento Centroamérica, S.A. Subsidiary: Atento El Salvador, S.A. de C.V.
Atento de Guatemala, S.A. List of Employees There's an exhaustive list of past and present employees! Get comprehensive information on the number of employees at Atento de Guatemala, S.A.. You can filter them based on skills, years of employment, job, education, department, and prior employment.
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Atento de Guatemala, S.A. Employees
Employee
Years
Job
Industry
Luisa Arroyave Luisa Arroyave's Atento de Guatemala, S.A. Experience August 2007 - December 2011
Job Outsourcing/Offshoring Professional
Industry Outsourcing/Offshoring
Experience
GENPACT March 2015 - Present
Xerox January 2013 - June 2014
Xerox March 2012 - December 2012
Atento de Guatemala, S.A. August 2007 - December 2011
Skills
Sales, Customer Service, Leadership, Training, Call Centers, Recruiting, Customer Satisfaction, Team Leadership, BPO, Outsourcing, CRM, Human Resources
Education
Universidad Mariano Gálvez 2014 — 2018
Licenciatura en hotelería, turismo y gastronomía, Hotel, Motel, and Restaurant Management
Chef's Center 2012 — 2013
Técnico, Banquetes y restaurantes
Oxford Language Center 2010 — 2011
Sworn translation
Centro Escolar Campoalegre 1993 — 2003
GENPACT March 2015 - Present
Xerox January 2013 - June 2014
Xerox March 2012 - December 2012
Atento de Guatemala, S.A. August 2007 - December 2011
Skills
Sales, Customer Service, Leadership, Training, Call Centers, Recruiting, Customer Satisfaction, Team Leadership, BPO, Outsourcing, CRM, Human Resources
Education
Universidad Mariano Gálvez 2014 — 2018
Licenciatura en hotelería, turismo y gastronomía, Hotel, Motel, and Restaurant Management
Chef's Center 2012 — 2013
Técnico, Banquetes y restaurantes
Oxford Language Center 2010 — 2011
Sworn translation
Centro Escolar Campoalegre 1993 — 2003
claudia larreinaga claudia larreinaga's Atento de Guatemala, S.A. Experience April 2009 - May 2011
Job Consultora RRHH IAKGT
Industry Food & Beverages
Experience
Industrias alimenticias Kerns February 2013 - Present
NEURO TRACKING 2015 - 2015
uspg 2011 - January 2013
Atento de Guatemala, S.A. April 2009 - May 2011
Atento de Guatemala, S.A. 2009 - 2011
Colegio El Sagrado Corazon January 1998 - May 2009
Colegio El Sagrado Corazón January 1994 - December 1997
Skills
Planificación..., Negociación, Estrategia empresarial, Coaching, Business Strategy, Estrategia de..., Administración y..., Cambio organizacional
Education
Universidad San Pablo de Guatemala 2011 — 2012
Maestría en Liderazgo Organizacional
Universidad Rafael Landívar 2003 — 2007
Licenciatura, Recursos Humanos
Universidad Rafael Landívar 1994 — 1997
4to semestre Arquitectura
Industrias alimenticias Kerns February 2013 - Present
NEURO TRACKING 2015 - 2015
uspg 2011 - January 2013
Atento de Guatemala, S.A. April 2009 - May 2011
Atento de Guatemala, S.A. 2009 - 2011
Colegio El Sagrado Corazon January 1998 - May 2009
Colegio El Sagrado Corazón January 1994 - December 1997
Skills
Planificación..., Negociación, Estrategia empresarial, Coaching, Business Strategy, Estrategia de..., Administración y..., Cambio organizacional
Education
Universidad San Pablo de Guatemala 2011 — 2012
Maestría en Liderazgo Organizacional
Universidad Rafael Landívar 2003 — 2007
Licenciatura, Recursos Humanos
Universidad Rafael Landívar 1994 — 1997
4to semestre Arquitectura
abrahan estrada abrahan estrada's Atento de Guatemala, S.A. Experience July 2007 - September 2009
Job DBA y Programador en San Martín Bakery
Industry Banking
Experience
San Martín Bakery September 2012 - Present
Engage Experts India Pvt. Ltd. September 2009 - September 2012
Atento de Guatemala, S.A. July 2007 - September 2009
Skills
Microsoft SQL Server, MySQL, SQL, Java, Business Intelligence, Strategic Planning, Microsoft Office, Software Development, Oracle, JavaScript, C++, Software Project...
Education
Universidad Mariano Gálvez 2013 — 2014
Cierre de maestria MBA
San Martín Bakery September 2012 - Present
Engage Experts India Pvt. Ltd. September 2009 - September 2012
Atento de Guatemala, S.A. July 2007 - September 2009
Skills
Microsoft SQL Server, MySQL, SQL, Java, Business Intelligence, Strategic Planning, Microsoft Office, Software Development, Oracle, JavaScript, C++, Software Project...
Education
Universidad Mariano Gálvez 2013 — 2014
Cierre de maestria MBA
Luis Arnoldo Coguox Gomez Luis Arnoldo Coguox Gomez's Atento de Guatemala, S.A. Experience June 2006 - June 2012
Job Consultor de Recursos Humanos
Industry Government Administration
Experience
Autónomo February 2013 - Present
Atento de Guatemala, S.A. June 2006 - June 2012
Skills
Call Centers, Microsoft Office, Outsourcing, Microsoft Excel, PowerPoint, Customer Satisfaction, Marketing Communications, Advertising, HR Policies, Performance Management, HRIS
Education
Universidad de San Carlos de Guatemala 2006 — 2012
Pensum Cerrado en Administración de Empresas, Mercadotecnia
Universidad de San Carlos de Guatemala
Autónomo February 2013 - Present
Atento de Guatemala, S.A. June 2006 - June 2012
Skills
Call Centers, Microsoft Office, Outsourcing, Microsoft Excel, PowerPoint, Customer Satisfaction, Marketing Communications, Advertising, HR Policies, Performance Management, HRIS
Education
Universidad de San Carlos de Guatemala 2006 — 2012
Pensum Cerrado en Administración de Empresas, Mercadotecnia
Universidad de San Carlos de Guatemala
Jose Pablo Solares Castillo Jose Pablo Solares Castillo's Atento de Guatemala, S.A. Experience 2003 - 2007
Job Project Manajer
Industry Consumer Services
Experience
Xerox November 2014 - Present
Grupo Tellamo, S.A. June 2012 - November 2014
24/7, Inc February 2008 - April 2012
Atento de Guatemala, S.A. 2003 - 2007
Skills
Six Sigma, QMS, Customer Service, Sales Management, Microsoft Office, Visio, Asterisk, Avaya, Elastix, NICE Call Recording, Sabre, Shares, Performance Management, MIS, Management, Project Management, Outsourcing, Team Management, Team Leadership, Gestión del rendimiento..., Administración y..., Servicio de atención al..., Gerencia de ventas, Planificación..., Gestión de proyectos, Liderazgo de equipos, Dirección y desarrollo..., Subcontratación
Education
Universidad Galileo 2011 — 2013
Business Administration and Informatics
Xerox November 2014 - Present
Grupo Tellamo, S.A. June 2012 - November 2014
24/7, Inc February 2008 - April 2012
Atento de Guatemala, S.A. 2003 - 2007
Skills
Six Sigma, QMS, Customer Service, Sales Management, Microsoft Office, Visio, Asterisk, Avaya, Elastix, NICE Call Recording, Sabre, Shares, Performance Management, MIS, Management, Project Management, Outsourcing, Team Management, Team Leadership, Gestión del rendimiento..., Administración y..., Servicio de atención al..., Gerencia de ventas, Planificación..., Gestión de proyectos, Liderazgo de equipos, Dirección y desarrollo..., Subcontratación
Education
Universidad Galileo 2011 — 2013
Business Administration and Informatics
Isaac Villatoro Isaac Villatoro's Atento de Guatemala, S.A. Experience January 2009 - July 2009
Job Webmaster en Universidad del Valle de Guatemala
Industry Higher Education
Experience
Universidad del Valle de Guatemala April 2012 - Present
Constelación Asia August 2011 - December 2011
Atento de Guatemala, S.A. January 2009 - July 2009
Skills
Dreamweaver, Illustrator, Flash, Photoshop, HTML 5, PHP, Microsoft SQL Server, SQL, MySQL, Java, JavaScript, .NET, C#, Microsoft Office, Adobe Creative Suite, postgres, Apache
Education
Universidad de San Carlos de Guatemala 2007 — 2012
Ingeniería Industrial, Administración y gestión de empresas, general
Universidad de San Carlos de Guatemala 2007 — 2012
Ingenieria en Ciancias y Sistemas, Ingeniería informática
Universidad del Valle de Guatemala April 2012 - Present
Constelación Asia August 2011 - December 2011
Atento de Guatemala, S.A. January 2009 - July 2009
Skills
Dreamweaver, Illustrator, Flash, Photoshop, HTML 5, PHP, Microsoft SQL Server, SQL, MySQL, Java, JavaScript, .NET, C#, Microsoft Office, Adobe Creative Suite, postgres, Apache
Education
Universidad de San Carlos de Guatemala 2007 — 2012
Ingeniería Industrial, Administración y gestión de empresas, general
Universidad de San Carlos de Guatemala 2007 — 2012
Ingenieria en Ciancias y Sistemas, Ingeniería informática
Hector Portillo Hector Portillo's Atento de Guatemala, S.A. Experience July 2007 - March 2009
Job Telecommunications Technician at ITS InfoCom
Industry Outsourcing/Offshoring
Experience
ITS InfoCom May 2015 - Present
Allied Global Contact Center & BPO September 2012 - April 2015
Telefónica March 2012 - September 2012
Atento de Guatemala, S.A. July 2007 - March 2009
Skills
Gestión de proyectos, Redes informáticas, Redes inalámbricas, Windows Server, VMware Infrastructure, Soporte técnico, Telecomunicaciones, Liderazgo de equipos, Servicio de atención al..., Dirección y desarrollo...
Education
Universidad Galileo 2011 — 2012
CCNA
Universidad de San Carlos de Guatemala 2002 — 2011
Ingeniería Electronica
ITS InfoCom May 2015 - Present
Allied Global Contact Center & BPO September 2012 - April 2015
Telefónica March 2012 - September 2012
Atento de Guatemala, S.A. July 2007 - March 2009
Skills
Gestión de proyectos, Redes informáticas, Redes inalámbricas, Windows Server, VMware Infrastructure, Soporte técnico, Telecomunicaciones, Liderazgo de equipos, Servicio de atención al..., Dirección y desarrollo...
Education
Universidad Galileo 2011 — 2012
CCNA
Universidad de San Carlos de Guatemala 2002 — 2011
Ingeniería Electronica
Ronald Rosales Ronald Rosales's Atento de Guatemala, S.A. Experience January 2005 - June 2005
Job Coordinador Informático del Sistema de Recaudación y Gestión en IGSS
Industry Utilities
Experience
IGSS July 2006 - Present
Atento de Guatemala, S.A. January 2005 - June 2005
SAT 1990 - 1998
Skills
AIX, Oracle 11G, Microsoft SQL Server, PHP, MySQL, PostgreSQL, Visual C#, Java, UML, Borland C++, Microsoft Reporting..., Windows Server, JavaScript, Visio, Oracle Discoverer, Oracle Developer 2000, Oracle PL/SQL..., Oracle Designer, ArcGIS, Oracle Spatial, StackOps, IBM SPSS, R, Oracle OLAP, Microsoft Analysis..., Oracle Database Server, proC, Informix 4GL, Assembler, Rational Rose, LaTeX, Eclipse, Android Development, gnumeric, QtiPlot, Gnuplot, LiveWire, PCB Wizard
Education
Universidad de San Carlos de Guatemala 2014 — 2017
Ingeniería Mecánica Eléctrica
Universidad de San Carlos de Guatemala 2012 — 2013
Maestría en Tecnologías de la Información y la Comunicación
Universidad de San Carlos de Guatemala 2012 — 2012
Especialización en Administración Tecnológica
Universidad de San Carlos de Guatemala 1998 — 2008
Licenciatura en Economía
Universidad de San Carlos de Guatemala 1998 — 1999
Maestría en Administración Financiera
Universidad de San Carlos de Guatemala 1992 — 1997
Ingeniería en Ciencias y Sistemas
IGSS July 2006 - Present
Atento de Guatemala, S.A. January 2005 - June 2005
SAT 1990 - 1998
Skills
AIX, Oracle 11G, Microsoft SQL Server, PHP, MySQL, PostgreSQL, Visual C#, Java, UML, Borland C++, Microsoft Reporting..., Windows Server, JavaScript, Visio, Oracle Discoverer, Oracle Developer 2000, Oracle PL/SQL..., Oracle Designer, ArcGIS, Oracle Spatial, StackOps, IBM SPSS, R, Oracle OLAP, Microsoft Analysis..., Oracle Database Server, proC, Informix 4GL, Assembler, Rational Rose, LaTeX, Eclipse, Android Development, gnumeric, QtiPlot, Gnuplot, LiveWire, PCB Wizard
Education
Universidad de San Carlos de Guatemala 2014 — 2017
Ingeniería Mecánica Eléctrica
Universidad de San Carlos de Guatemala 2012 — 2013
Maestría en Tecnologías de la Información y la Comunicación
Universidad de San Carlos de Guatemala 2012 — 2012
Especialización en Administración Tecnológica
Universidad de San Carlos de Guatemala 1998 — 2008
Licenciatura en Economía
Universidad de San Carlos de Guatemala 1998 — 1999
Maestría en Administración Financiera
Universidad de San Carlos de Guatemala 1992 — 1997
Ingeniería en Ciencias y Sistemas
María José Sandoval Monterroso María José Sandoval Monterroso's Atento de Guatemala, S.A. Experience 2010 - 2011
Job Profesional de Telecomunicaciones
Industry Telecommunications
Experience
Atento de Guatemala, S.A. 2010 - 2011
Red Ventures June 2010 - August 2010
Atento de Guatemala, S.A. October 2009 - June 2010
Education
Universidad Rafael Landívar 2010 — 2015
Licentiate degree, Diseño Gráfico
Atento de Guatemala, S.A. 2010 - 2011
Red Ventures June 2010 - August 2010
Atento de Guatemala, S.A. October 2009 - June 2010
Education
Universidad Rafael Landívar 2010 — 2015
Licentiate degree, Diseño Gráfico
Erick Luján Erick Luján's Atento de Guatemala, S.A. Experience March 2006 - September 2007
Job Gerente de Fidelización en Telefonica Moviles
Industry Telecommunications
Experience
Telefonica Moviles November 2009 - Present
Telefónica Moviles May 2008 - November 2009
Telefónica Moviles September 2007 - May 2008
Atento de Guatemala, S.A. March 2006 - September 2007
Sistran March 2004 - November 2006
Skills
Telecommunications, Team Management, Call Center, Customer Satisfaction, Customer Retention, Customer Service, Customer Experience, Customer Analysis, Operations Management, Team Leadership, Telemarketing, Negotiation, Analysis, Business Strategy, Business Analysis, Business Intelligence, Information Management, Information Technology, Software Engineering
Education
Universidad de San Carlos de Guatemala 1998 — 2004
Ingeniero en Ciencias y Sistemas, Systems Engineering, Colegiado
Telefonica Moviles November 2009 - Present
Telefónica Moviles May 2008 - November 2009
Telefónica Moviles September 2007 - May 2008
Atento de Guatemala, S.A. March 2006 - September 2007
Sistran March 2004 - November 2006
Skills
Telecommunications, Team Management, Call Center, Customer Satisfaction, Customer Retention, Customer Service, Customer Experience, Customer Analysis, Operations Management, Team Leadership, Telemarketing, Negotiation, Analysis, Business Strategy, Business Analysis, Business Intelligence, Information Management, Information Technology, Software Engineering
Education
Universidad de San Carlos de Guatemala 1998 — 2004
Ingeniero en Ciencias y Sistemas, Systems Engineering, Colegiado
Jean Paul Sigal Jean Paul Sigal's Atento de Guatemala, S.A. Experience February 2009 - April 2012
Job soluciones energeticas
Industry Electrical/Electronic Manufacturing
Experience
Diversidad de Inversiones y Operaciones, S.A. "DIOSA" March 2007 - Present
Allied Global BPO May 2012 - March 2013
Atento de Guatemala, S.A. February 2009 - April 2012
Skills
Call Center, LED lighting systems, Corporate Security, Microsoft Office, Telecommunications, BPO, Outsourcing, Sales Management, E-commerce, Vendor Management, Mergers, Strategic Planning, Strategic Partnerships, Start-ups, Start-up Consulting, Start-up Ventures, COPC, PCI Standards, Iso 9000, ISO 14001, Contact Centers, Inbound Marketing, Customer Satisfaction, IVR, Team Management, Operations Management, CRM, Workforce Management, Customer Experience, Call Centers, Market Research, Unified Communications, Sales, Telemarketing, Team Leadership, Mergers & Acquisitions, Channel Partners, Management, Executive Management, Customer Retention
Education
Universidad Rafael Landívar 1999 — 2002
Business Administration and Management, General
Universidad de San Carlos de Guatemala 1986 — 1996
Ing. Electrisista, Electrical and Electronics Engineering
Diversidad de Inversiones y Operaciones, S.A. "DIOSA" March 2007 - Present
Allied Global BPO May 2012 - March 2013
Atento de Guatemala, S.A. February 2009 - April 2012
Skills
Call Center, LED lighting systems, Corporate Security, Microsoft Office, Telecommunications, BPO, Outsourcing, Sales Management, E-commerce, Vendor Management, Mergers, Strategic Planning, Strategic Partnerships, Start-ups, Start-up Consulting, Start-up Ventures, COPC, PCI Standards, Iso 9000, ISO 14001, Contact Centers, Inbound Marketing, Customer Satisfaction, IVR, Team Management, Operations Management, CRM, Workforce Management, Customer Experience, Call Centers, Market Research, Unified Communications, Sales, Telemarketing, Team Leadership, Mergers & Acquisitions, Channel Partners, Management, Executive Management, Customer Retention
Education
Universidad Rafael Landívar 1999 — 2002
Business Administration and Management, General
Universidad de San Carlos de Guatemala 1986 — 1996
Ing. Electrisista, Electrical and Electronics Engineering
Ricardo Augusto Mejía Narváez Ricardo Augusto Mejía Narváez's Atento de Guatemala, S.A. Experience April 2010 - August 2010
Job Diseñador Industrial en Kmaleon
Industry Design
Experience
Kmaleon May 2014 - Present
Freelance May 2012 - May 2014
Banco Industrial de Guatemala March 2011 - April 2014
Legacy S.A. June 2013 - December 2013
Misión de Taiwan May 2013 - August 2013
Atento de Guatemala, S.A. April 2010 - August 2010
24/7 customer Guatemala March 2008 - January 2009
Skills
Photoshop, Illustrator, InDesign, AutoCAD, 3D Studio Max, Flash, Audacity, Rhino, SketchUp
Education
Intecap 2008 — 2008
Modelador 3D en Autocad
Universidad Rafael Landívar 2009 — 2013
Licentiate degree, Industrial and Product Design
Colegio Decroly Americano 2002 — 2006
Bachillerato en Ciencias y letras
Kmaleon May 2014 - Present
Freelance May 2012 - May 2014
Banco Industrial de Guatemala March 2011 - April 2014
Legacy S.A. June 2013 - December 2013
Misión de Taiwan May 2013 - August 2013
Atento de Guatemala, S.A. April 2010 - August 2010
24/7 customer Guatemala March 2008 - January 2009
Skills
Photoshop, Illustrator, InDesign, AutoCAD, 3D Studio Max, Flash, Audacity, Rhino, SketchUp
Education
Intecap 2008 — 2008
Modelador 3D en Autocad
Universidad Rafael Landívar 2009 — 2013
Licentiate degree, Industrial and Product Design
Colegio Decroly Americano 2002 — 2006
Bachillerato en Ciencias y letras
Eva Nohemi Milian Lopez Eva Nohemi Milian Lopez's Atento de Guatemala, S.A. Experience July 2005 - August 2010
Job EMPRESARIA DE HERBALIFE
Industry Health, Wellness and Fitness
Ramón Rolando Burgos Zetina Ramón Rolando Burgos Zetina's Atento de Guatemala, S.A. Experience January 2001 - December 2002
Job Senior Systems Development Specialist Technical Project Manager at Xerox
Industry Information Technology and Services
Experience
Xerox September 2012 - Present
SUPERINTENDENCIA DE ADMINISTRACIÓN TRIBUTARIA (SAT) November 2011 - August 2012
SUPERINTENDENCIA DE ADMINISTRACIÓN TRIBUTARIA (SAT) January 2011 - November 2011
SUPERINTENDENCIA DE ADMINISTRACIÓN TRIBUTARIA (SAT) January 2003 - December 2010
Atento de Guatemala, S.A. January 2001 - December 2002
CENAC – Proyecto BID/Cámara de Comercio de Guatemala January 2000 - December 2001
BANCO CONTINENTAL – CONTISERVICIOS S.A January 1998 - December 2001
UNIVERSIDAD RAFAEL LANDIVAR – CENTRO DE CALCULO January 1995 - December 1998
Skills
Software Development, Microsoft SQL Server, Databases, Visual Studio, .NET, XML, Database Administration, SQL, Software Engineering, Database Design, Oracle SQL, Web Design, Data Analysis, Data Warehousing, Data Mining, Database Development, SQL Server, SQL*Plus, SQL database design, JDeveloper, Active Directory, OID, Eclipse, JSF, Windows Server 2008, Maven, TFS, Scrum, Agile Methodologies, Agile Project Management
Education
Liceo Guatemala
Bachiller, Ciencias y letras
Universidad Rafael Landívar
Ingeniería en Informática y Sistemas
Xerox September 2012 - Present
SUPERINTENDENCIA DE ADMINISTRACIÓN TRIBUTARIA (SAT) November 2011 - August 2012
SUPERINTENDENCIA DE ADMINISTRACIÓN TRIBUTARIA (SAT) January 2011 - November 2011
SUPERINTENDENCIA DE ADMINISTRACIÓN TRIBUTARIA (SAT) January 2003 - December 2010
Atento de Guatemala, S.A. January 2001 - December 2002
CENAC – Proyecto BID/Cámara de Comercio de Guatemala January 2000 - December 2001
BANCO CONTINENTAL – CONTISERVICIOS S.A January 1998 - December 2001
UNIVERSIDAD RAFAEL LANDIVAR – CENTRO DE CALCULO January 1995 - December 1998
Skills
Software Development, Microsoft SQL Server, Databases, Visual Studio, .NET, XML, Database Administration, SQL, Software Engineering, Database Design, Oracle SQL, Web Design, Data Analysis, Data Warehousing, Data Mining, Database Development, SQL Server, SQL*Plus, SQL database design, JDeveloper, Active Directory, OID, Eclipse, JSF, Windows Server 2008, Maven, TFS, Scrum, Agile Methodologies, Agile Project Management
Education
Liceo Guatemala
Bachiller, Ciencias y letras
Universidad Rafael Landívar
Ingeniería en Informática y Sistemas
Byron Sandoval Byron Sandoval's Atento de Guatemala, S.A. Experience May 2009 - May 2011
Job Human Resources @ Huawei
Industry Telecommunications
Experience
Huawei Technologies June 2011 - Present
Atento de Guatemala, S.A. May 2009 - May 2011
CAFNIMA January 2006 - December 2006
Skills
Technology Recruitment, HR Information..., Organizational..., Group Dynamics, Conflict Management, Personnel Management, Data Management, Outsourcing Management, Headhunt, Performance Management, Human Resources, Recruiting, Team Leadership, Telecommunications, Business Strategy, Coaching, Leadership, Outsourcing, Management, Wireless, Microsoft Office, Negotiation
Education
Universidad del Valle de Guatemala 2015 — 2016
Specialization Diploma, Group Dynamics, Coaching/Supervision Specialization
Universidad Galileo 2012 — 2013
Master's degree, Human Resources, HR Management
Universidad de San Carlos de Guatemala 2005 — 2009
Bachelor, Psychology, Organizational Psychology
Huawei Technologies June 2011 - Present
Atento de Guatemala, S.A. May 2009 - May 2011
CAFNIMA January 2006 - December 2006
Skills
Technology Recruitment, HR Information..., Organizational..., Group Dynamics, Conflict Management, Personnel Management, Data Management, Outsourcing Management, Headhunt, Performance Management, Human Resources, Recruiting, Team Leadership, Telecommunications, Business Strategy, Coaching, Leadership, Outsourcing, Management, Wireless, Microsoft Office, Negotiation
Education
Universidad del Valle de Guatemala 2015 — 2016
Specialization Diploma, Group Dynamics, Coaching/Supervision Specialization
Universidad Galileo 2012 — 2013
Master's degree, Human Resources, HR Management
Universidad de San Carlos de Guatemala 2005 — 2009
Bachelor, Psychology, Organizational Psychology
José Manuel Quinteros's Atento de Guatemala, S.A. Experience February 2008 - March 2009
Job Gerente de Mantenimiento en Conquistador Hotel & Conference Center
Industry Hospitality
Experience
Conquistador Hotel & Conference Center August 2014 - Present
Condominio Gran Centro Los Proceres April 2009 - July 2014
Atento de Guatemala, S.A. February 2008 - March 2009
La Española en Muxbal October 2005 - January 2008
Centro Comercial Santa Clara October 2002 - July 2005
La Fragua Organizacion Paiz June 1996 - August 2002
Congelados de Guatema Helados Topsy November 1992 - November 1995
Conquistador Ramada August 1991 - November 1992
Education
Atlantic International University 2006 — 2009
Bachelor of Business Administration, Business
Universidad de San Carlos de Guatemala
Conquistador Hotel & Conference Center August 2014 - Present
Condominio Gran Centro Los Proceres April 2009 - July 2014
Atento de Guatemala, S.A. February 2008 - March 2009
La Española en Muxbal October 2005 - January 2008
Centro Comercial Santa Clara October 2002 - July 2005
La Fragua Organizacion Paiz June 1996 - August 2002
Congelados de Guatema Helados Topsy November 1992 - November 1995
Conquistador Ramada August 1991 - November 1992
Education
Atlantic International University 2006 — 2009
Bachelor of Business Administration, Business
Universidad de San Carlos de Guatemala
Rodrigo Rod Tejada Rodrigo Rod Tejada's Atento de Guatemala, S.A. Experience May 2009 - January 2010
Job Animator at LION WORKS STUDIOS LTD
Industry Animation
Experience
Universidad Rafael Landívar July 2012 - Present
No company May 2011 - Present
No company April 2006 - Present
LION WORKS STUDIOS LTD February 2015 - April 2015
Naranja Digital May 2014 - January 2015
Universidad Rafael Landivar 2012 - 2013
Atento de Guatemala, S.A. May 2009 - January 2010
Instituto Guatemalteco de Seguridad Social May 2007 - January 2009
Skills
Graphic Design, Motion Graphics, Video Editing, Animation, Flash Animation, Traditional Animation, Flash, Toon Boom, Storyboarding, Character Animation, After Effects, Illustrator, Premiere, Photoshop, Concept Design
Education
Vancouver Film School 2010 — 2011
Diploma, Classical Animation (class 76)
Universidad Rafael Landívar 2003 — 2007
Bachelor's degree, Graphic Design
Universidad Rafael Landívar July 2012 - Present
No company May 2011 - Present
No company April 2006 - Present
LION WORKS STUDIOS LTD February 2015 - April 2015
Naranja Digital May 2014 - January 2015
Universidad Rafael Landivar 2012 - 2013
Atento de Guatemala, S.A. May 2009 - January 2010
Instituto Guatemalteco de Seguridad Social May 2007 - January 2009
Skills
Graphic Design, Motion Graphics, Video Editing, Animation, Flash Animation, Traditional Animation, Flash, Toon Boom, Storyboarding, Character Animation, After Effects, Illustrator, Premiere, Photoshop, Concept Design
Education
Vancouver Film School 2010 — 2011
Diploma, Classical Animation (class 76)
Universidad Rafael Landívar 2003 — 2007
Bachelor's degree, Graphic Design
LUIS DARIO GALVEZ's Atento de Guatemala, S.A. Experience July 2008 - July 2011
Job Community Manager en Hossanna Travel
Industry Telecommunications
Experience
Hossanna Travel December 2014 - Present
Genesis Publicidad January 2015 - Present
Digitex August 2013 - Present
Atento de Guatemala, S.A. July 2008 - July 2011
Digitex Guatemala July 2007 - July 2011
Comigua January 2007 - June 2008
Skills
Call Centers, Outsourcing, BPO, Performance Management, Talent Management, Team Management, Customer Satisfaction, Contact Centers, Microsoft Office, Change Management, Team Leadership, Management, Telecommunications, Service Delivery, CRM, Servicios web, Redes sociales
Education
Universidad Galileo
Universidad Galileo
Hossanna Travel December 2014 - Present
Genesis Publicidad January 2015 - Present
Digitex August 2013 - Present
Atento de Guatemala, S.A. July 2008 - July 2011
Digitex Guatemala July 2007 - July 2011
Comigua January 2007 - June 2008
Skills
Call Centers, Outsourcing, BPO, Performance Management, Talent Management, Team Management, Customer Satisfaction, Contact Centers, Microsoft Office, Change Management, Team Leadership, Management, Telecommunications, Service Delivery, CRM, Servicios web, Redes sociales
Education
Universidad Galileo
Universidad Galileo
Alejandra Villatoro Alejandra Villatoro's Atento de Guatemala, S.A. Experience October 2008 - October 2011
Job Lead Verification Specialist at BPO Innovations
Industry Hospitality
Experience
BPO Innovations November 2013 - Present
Hotel Vista Real July 2009 - December 2013
Atento de Guatemala, S.A. October 2008 - October 2011
Skills
Customer Service, Front Office, Hospitality Industry, Hospitality Management, Customer Satisfaction, Microsoft Office, Microsoft Excel, Microsoft Word, Time Management, PowerPoint, Outlook, Event Planning, Data Entry, Teamwork, Event Management
Education
Universidad Mariano Gálvez 2012 — 2014
Licenciada en Psicolog[ia, Psicologa, Licenciatura en Piscologia
Universidad Mariano Gálvez 2010 — 2012
Psicologia General, Tecnico en Psicologia
Lehnsen Las Americas 1995 — 2003
Bachelor of Science (BS)
BPO Innovations November 2013 - Present
Hotel Vista Real July 2009 - December 2013
Atento de Guatemala, S.A. October 2008 - October 2011
Skills
Customer Service, Front Office, Hospitality Industry, Hospitality Management, Customer Satisfaction, Microsoft Office, Microsoft Excel, Microsoft Word, Time Management, PowerPoint, Outlook, Event Planning, Data Entry, Teamwork, Event Management
Education
Universidad Mariano Gálvez 2012 — 2014
Licenciada en Psicolog[ia, Psicologa, Licenciatura en Piscologia
Universidad Mariano Gálvez 2010 — 2012
Psicologia General, Tecnico en Psicologia
Lehnsen Las Americas 1995 — 2003
Bachelor of Science (BS)
Jose Juan Contreras Moran Jose Juan Contreras Moran's Atento de Guatemala, S.A. Experience November 2013 - Present
Job Auxiliar de Farmacia Quirofano 2 en Sanatorio Nuestra Señora del Pilar
Industry Hospital & Health Care
Experience
Sanatorio Nuestra Señora del Pilar October 2014 - Present
Atento de Guatemala, S.A. November 2013 - Present
Sanatorio San Rafael November 2011 - August 2013
Distelsa February 2009 - December 2009
Digitex January 2008 - January 2009
Skills
Customer Service, Cloud Computing, Internet, Sales, Healthcare, Coordination, Analytics
Education
Universidad Galileo 2011 — 2011
Tecnico Universitario, Radiologia e imagenes Diagnosticas
Sanatorio Nuestra Señora del Pilar October 2014 - Present
Atento de Guatemala, S.A. November 2013 - Present
Sanatorio San Rafael November 2011 - August 2013
Distelsa February 2009 - December 2009
Digitex January 2008 - January 2009
Skills
Customer Service, Cloud Computing, Internet, Sales, Healthcare, Coordination, Analytics
Education
Universidad Galileo 2011 — 2011
Tecnico Universitario, Radiologia e imagenes Diagnosticas
Elester Gonzalez Elester Gonzalez's Atento de Guatemala, S.A. Experience November 2006 - Present
Job Analista de Infraestructura en Atento de Guatemala, S.A.
Industry Telecommunications
Experience
Atento de Guatemala, S.A. November 2006 - Present
Atento Guatemala November 2006 - Present
internet 2007 - 2013
World Vision Internet CAFE October 2006 - October 2007
GTQ September 2005 - October 2005
Skills
Programacion PHP, MySQL, HTML 5, C++, Linux Server, Linux Desktop, Ubuntu, CentOS, 2008 R2
Education
Universidad Galileo 2007 — 2017
Licenciatura en Administracion de Sistema Informaticos, Linux Server
Universidad Galileo
Atento de Guatemala, S.A. November 2006 - Present
Atento Guatemala November 2006 - Present
internet 2007 - 2013
World Vision Internet CAFE October 2006 - October 2007
GTQ September 2005 - October 2005
Skills
Programacion PHP, MySQL, HTML 5, C++, Linux Server, Linux Desktop, Ubuntu, CentOS, 2008 R2
Education
Universidad Galileo 2007 — 2017
Licenciatura en Administracion de Sistema Informaticos, Linux Server
Universidad Galileo
Ester Mazariegos Reyes's Atento de Guatemala, S.A. Experience May 2012 - Present
Job Analista Comercial en Atento de Guatemala, S.A.
Industry Telecommunications
Experience
Atento de Guatemala, S.A. May 2012 - Present
Education
Universidad Galileo
Universidad Galileo
Atento de Guatemala, S.A. May 2012 - Present
Education
Universidad Galileo
Universidad Galileo
MARIO GARCIA LUCERO's Atento de Guatemala, S.A. Experience September 2007 - February 2009
Job MARIO GARCIA
Industry Health, Wellness and Fitness
Experience
SADIA INTERNACIONAL, S.A. April 2009 - Present
ATENTO DE GUATEMALA, S.A. September 2007 - February 2009
Education
Universidad de San Carlos de Guatemala
COMPUTACION
SADIA INTERNACIONAL, S.A. April 2009 - Present
ATENTO DE GUATEMALA, S.A. September 2007 - February 2009
Education
Universidad de San Carlos de Guatemala
COMPUTACION
Matilde garcia garcia's Atento de Guatemala, S.A. Experience May 2009 - April 2010
Job Profesional de Oficina ejecutiva
Industry Executive Office
Experience
Certeza Consulting, S.A. September 2011 - Present
Digitex June 2010 - May 2011
Atento de Guatemala, S.A. May 2009 - April 2010
Skills
Microsoft Office, Microsoft Excel, Microsoft Word, Customer Service, PowerPoint, Outlook, Event Planning, Budgets, Administrative...
Education
Universidad Rafael Landívar
Certeza Consulting, S.A. September 2011 - Present
Digitex June 2010 - May 2011
Atento de Guatemala, S.A. May 2009 - April 2010
Skills
Microsoft Office, Microsoft Excel, Microsoft Word, Customer Service, PowerPoint, Outlook, Event Planning, Budgets, Administrative...
Education
Universidad Rafael Landívar
Erwin Guillermo Paz Martinez's Atento de Guatemala, S.A. Experience Supervisor de OperacionesAtento de Guatemala, S.A.June 2006 - Present
Job Supervisor de Operaciones en Atento de Guatemala, S.A.
Industry Telecommunications
Experience
Atento de Guatemala, S.A. Supervisor de OperacionesAtento de Guatemala, S.A.June 2006 - Present
Skills
Microsoft Office, Administración y..., Telecomunicaciones, Servicio de atención al..., Gestión de proyectos
Education
Universidad Mariano Gálvez 2005 — 2009
9 no Semestre en Administracion de empresas
Atento de Guatemala, S.A. Supervisor de OperacionesAtento de Guatemala, S.A.June 2006 - Present
Skills
Microsoft Office, Administración y..., Telecomunicaciones, Servicio de atención al..., Gestión de proyectos
Education
Universidad Mariano Gálvez 2005 — 2009
9 no Semestre en Administracion de empresas
Jose Pineda Gonzalez's Atento de Guatemala, S.A. Experience September 2004 - Present
Job Apoyo a coordinacion en Atento de Guatemala, S.A.
Industry Management Consulting
Experience
Atento de Guatemala, S.A. September 2004 - Present
Skills
Paramedico
Education
Universidad de San Carlos de Guatemala 2000 — 2019
Atento de Guatemala, S.A. September 2004 - Present
Skills
Paramedico
Education
Universidad de San Carlos de Guatemala 2000 — 2019
Jaime A. Del Cid's Atento de Guatemala, S.A. Experience December 2010 - September 2011
Job English Program Coordinator at SETECA
Industry International Trade and Development
Experience
SETECA July 2015 - Present
BPO Innovations October 2014 - July 2015
Avianca October 2011 - May 2014
Atento de Guatemala, S.A. December 2010 - September 2011
Atento de Guatemala, S.A. July 2007 - December 2010
Skills
Customer Service, Teaching English as a..., Proactive self-starter, Entrepreneurship, Self-confidence, Goal Oriented, Committed to Customer..., Automotive, Analytical Skills, Microsoft Technologies, Mobile Technology, Sales, Customer Retention, Sales Management, Endurance, Qualified Teacher, Training, Recruiting, Evaluations, Psychometrics, Profit Maximization, Software Engineering, Systems Engineering, Mobile Communications, Oral & Written..., Cross-cultural..., Cultural Sensitivity, Servicio de atención al..., Entrenamiento, Retención de clientes, Espíritu empresarial, Selección de personal, Ventas, Satisfacción del cliente, Microsoft Excel, Administración y..., Team Leadership, Gestión del tiempo, Liderazgo de equipos
Education
Universidad Mariano Galvez 2008 — 2014
Ingenieria en Sistemas, Sistemas de Informacion
Universidad de San Carlos de Guatemala 2007 — 2007
Ingenieria en Sistemas
SETECA July 2015 - Present
BPO Innovations October 2014 - July 2015
Avianca October 2011 - May 2014
Atento de Guatemala, S.A. December 2010 - September 2011
Atento de Guatemala, S.A. July 2007 - December 2010
Skills
Customer Service, Teaching English as a..., Proactive self-starter, Entrepreneurship, Self-confidence, Goal Oriented, Committed to Customer..., Automotive, Analytical Skills, Microsoft Technologies, Mobile Technology, Sales, Customer Retention, Sales Management, Endurance, Qualified Teacher, Training, Recruiting, Evaluations, Psychometrics, Profit Maximization, Software Engineering, Systems Engineering, Mobile Communications, Oral & Written..., Cross-cultural..., Cultural Sensitivity, Servicio de atención al..., Entrenamiento, Retención de clientes, Espíritu empresarial, Selección de personal, Ventas, Satisfacción del cliente, Microsoft Excel, Administración y..., Team Leadership, Gestión del tiempo, Liderazgo de equipos
Education
Universidad Mariano Galvez 2008 — 2014
Ingenieria en Sistemas, Sistemas de Informacion
Universidad de San Carlos de Guatemala 2007 — 2007
Ingenieria en Sistemas
Mario Aquino's Atento de Guatemala, S.A. Experience 2006 - September 2009
Job Coordinador de Gestion Administrativa AgriTEC en Disagro de Guatemala, S.A.
Industry Farming
Experience
Disagro de Guatemala, S.A. October 2009 - Present
Atento de Guatemala, S.A. 2006 - September 2009
Education
Universidad de San Carlos de Guatemala
Disagro de Guatemala, S.A. October 2009 - Present
Atento de Guatemala, S.A. 2006 - September 2009
Education
Universidad de San Carlos de Guatemala
Doris Bautista's Atento de Guatemala, S.A. Experience January 2000 - November 2004
Job Coordinadora de Calidad en Summo Ingenio
Industry Information Technology and Services
Experience
Summo Ingenio March 2014 - Present
Citibank de Guatemala May 2008 - May 2013
Universidad Mariano Gálvez de Guatemala January 2012 - December 2012
Grupo Financiero Uno April 2007 - April 2008
Grupo Financiero Uno December 2005 - April 2007
Atento de Guatemala, S.A. January 2000 - November 2004
Skills
Office Administration, Call Center..., Quality Assurance, Sales Management, Human Resources, Credit Cards, Telemarketing
Education
Universidad Mariano Gálvez 2010 — 2012
Magister Artium Dirección y Gestión del Recurso Humano, Gestión de recursos humanos/Administración de personal, general
Panamerican Consulting Group - Universidad de Belgrano 2005 — 2006
Diplomado en Call Center Management, Administración y gestión de empresas, general
Panamerican Consulting Group 2003 — 2003
Diplomado Gerencia y Liderazgo para Mandos Medios, Liderazgo empresarial
Loyola School of Business 2002 — 2002
Diplomado en Administración de Recursos Humanos, Gestión de recursos humanos/Administración de personal, general
Instituto Guatemalteco de Contadores Públicos y Auditores 2001 — 2001
Diplomado en Administración de Empresas, Administración y gestión de empresas, general
Universidad Rafael Landívar 1993 — 1997
Licenciatura en Administración de Empresas, Administración y gestión de empresas, general
Summo Ingenio March 2014 - Present
Citibank de Guatemala May 2008 - May 2013
Universidad Mariano Gálvez de Guatemala January 2012 - December 2012
Grupo Financiero Uno April 2007 - April 2008
Grupo Financiero Uno December 2005 - April 2007
Atento de Guatemala, S.A. January 2000 - November 2004
Skills
Office Administration, Call Center..., Quality Assurance, Sales Management, Human Resources, Credit Cards, Telemarketing
Education
Universidad Mariano Gálvez 2010 — 2012
Magister Artium Dirección y Gestión del Recurso Humano, Gestión de recursos humanos/Administración de personal, general
Panamerican Consulting Group - Universidad de Belgrano 2005 — 2006
Diplomado en Call Center Management, Administración y gestión de empresas, general
Panamerican Consulting Group 2003 — 2003
Diplomado Gerencia y Liderazgo para Mandos Medios, Liderazgo empresarial
Loyola School of Business 2002 — 2002
Diplomado en Administración de Recursos Humanos, Gestión de recursos humanos/Administración de personal, general
Instituto Guatemalteco de Contadores Públicos y Auditores 2001 — 2001
Diplomado en Administración de Empresas, Administración y gestión de empresas, general
Universidad Rafael Landívar 1993 — 1997
Licenciatura en Administración de Empresas, Administración y gestión de empresas, general
Deloitte
PwC
Ernst & Young
Walgreens
Procter & Gamble
KPMG
PricewaterhouseCoopers
EY