AT&T (Cingular Wireless)
Industry: Mobile telecommunication company
DescriptionAT&T Mobility LLC, also known as AT&T Wireless, marketed as simply AT&T, is a wholly owned subsidiary of AT&T Inc. that provides wireless services to 138.8 million subscribers in the United States including Puerto Rico and the U.S. Virgin Islands. Customer service: 1 (800) 331-0500 Delivery tracking: 1 (877) 782-8870 Headquarters: Atlanta, GA Number of employees: 75,000 (2015) Parent organizations: AT&T, AT&T Communications Subsidiaries: Alltel, AT&T Mexico, Leap Wireless,
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AT&T (Cingular Wireless) Employees
AT&T January 2007 - Present
AT&T (Cingular Wireless) June 2002 - December 2006
EPIK Communications June 2001 - June 2002
Skills
Network Design, Telecommunications, LAN-WAN, MPLS, IP, Cisco Technologies, Frame Relay, UMTS, Ethernet, Computer Network..., QoS, Routing, WAN, •LTE Core Bronze..., Oral and written...
Education
Broward College 2015 — 2017
Computer Systems Networking and Telecommunications
Valencia College 2014 — 2015
Associate of Science (AS), Network Engineering Technology
Seminole State College of Florida 2002 — 2003
Cisco Networking Academy Program
University Healthcare Alliance May 2015 - Present
MedAmerica October 2006 - April 2015
AT&T (Cingular Wireless) October 1996 - October 2006
American Shared Hospital Svcs October 1995 - October 1996
Blue Shield of California July 1985 - October 1994
Skills
Medical Coding, Medical Billing, Healthcare, HIPAA, CPT, ICD-9, Health Information..., Medical Terminology, Hospitals, Emergency Room, Medicare, Team Building, Customer Service, Microsoft Word, Microsoft Excel
Education
CSU Stanislaus 2006 — 2007
Certificate, Medical Office Assistant/Specialist
Modesto Junior College 2006 — 2007
Anatomy
Hughson High School 1972 — 1975
with Honors
Microsoft August 2013 - Present
Microsoft December 2011 - August 2013
T-Mobile USA 2011 - December 2011
T-Mobile June 2009 - February 2011
T-Mobile January 2008 - March 2009
AT&T, Former Cingular Wireless January 1997 - January 2008
Cingular (AT&T) January 2004 - February 2005
AT&T (Cingular Wireless) May 2001 - January 2004
Pacbell (SBC Communications) 1997 - 2000
Skills
Cross-functional Team..., Wireless, Program Management, Solution Selling, Sales Operations, Strategy, Telecommunications, Sales Management, Training, Account Management, Customer Retention, Management, Project Management, B2B, Sales, Team Building, Team Leadership, Customer Experience, Call Centers, Strategic Partnerships, Channel, Mobile Devices, Strategic Planning, Leadership, Enterprise Software, Forecasting, Selling, P&L Management, Salesforce.com, Business Development, Channel Partners, Marketing Strategy, Change Management, Retail, Direct Sales, Product Management
Education
University of Phoenix 2001 — 2003
Masters, Organizational Management
Arizona State University 1993 — 1995
General, Business
Evanston Township 1983 — 1987
Benamy International, Inc June 2015 - Present
De Well Logistics LLC December 2014 - Present
China Shipping (Group) Company February 2006 - December 2014
Freedom and Dreams Productions February 2009 - June 2014
Sharp Electronics/ Adecco 2005 - 2006
Red Wing Shoes 2005 - 2006
DBS Communications 2003 - 2005
AT&T (Cingular Wireless) 2002 - 2003
Skills
Web Design, WordPress, Social Networking, Web Content Management, Social Media, Event Planning, Social Skills, Social Marketing, Event Marketing Strategy, Hosting Events, Online Social Networking, Windows, CMS, Web 2.0, Event Management, Managing Events, Computer Hardware, Personality Assessment, Freight, Customer Service, Freight Forwarding, Shipping, Logistics, Supply Chain Management
Education
Waubonsee Community College 2013 — 2016
Web Design Certificate of Achievement, Web Page, Digital/Multimedia and Information Resources Design
West Aurora High School 1988 — 1992
Diploma
Harper College
Computer and Information Sciences, General
The Wendy's Company June 2015 - Present
Wireless Universe T-Mobile Premier Retailer April 2015 - June 2015
Wireless Advocates February 2012 - January 2015
Sprint Nextel December 2002 - September 2011
AT&T (Cingular Wireless) March 1997 - November 2002
Foot Locker March 1988 - December 1996
Skills
Wireless, Customer Satisfaction, Sales Management, Account Management, Sales, Mobile Devices, Telecommunications, Retail, Inventory Management, Relationship Management, Leadership, Coaching, Forecasting, Sales Process, Operations Management, B2B, Training, Management, Customer Retention, Merchandising, Solution Selling, Sales Operations, Sales Motivation, Cold Calling, Selling, Salesforce.com, New Business Development, Business Development, Customer Experience, Profit, Team Leadership, Team Building, Direct Sales, Cross-functional Team..., P&L Management, Call Centers, Product Marketing, Sales Presentations, M2M, Strategic Partnerships, Customer Service, Strategy, Store Management, Marketing, Retail Sales
Education
Nicholls State University
Bachelor of Science (BS), Marketing
Microsoft (Xtreme) April 2013 - Present
Walmart.com March 2012 - March 2013
Microsoft June 2008 - March 2012
Microsoft Business Solutions/Health Solutions June 2008 - March 2012
Microsoft April 2005 - June 2008
AT&T (Cingular Wireless) July 2003 - April 2005
Utel January 1997 - December 2002
Skills
CMA, Certified Management..., Budgeting, Financial Forecasting, Revenue Recognition, FP&A, Financial Process..., Essbase, Hyperion Planning, Forecasting, Budgets, Long Range Planning, Executive Reporting, Corporate Finance, Financial Analysis, Cross-functional Team..., Financial Goals, Financial Reporting, Financial Modeling, Variance Analysis, SAP, Business Analysis, Accounting, Analysis, Competitive Analysis, Auditing, Sarbanes-Oxley Act, Income Statement, Mergers & Acquisitions, Finance, Internal Controls, Business Strategy, Leadership, Internal Audit, Consolidation, Executive Management, Strategic Financial..., Managerial Finance, Business Development, Hyperion Enterprise, Project Planning, Strategic Planning, E-commerce, Account Reconciliation, Management, Program Management, Business Intelligence, Strategy, Process Improvement, Product Management
Education
City University of Seattle 2011 — 2011
CMA
Odessa National Telecommunications Academy 1992 — 1997
BS, Economics and Management
AT&T Mobility May 2015 - Present
AT&T Mobility April 2013 - Present
AT&T Mobility July 2012 - April 2013
AT&T Mobility January 2012 - July 2012
AT&T Mobility September 2009 - January 2012
AT&T January 2009 - September 2009
AT&T January 2007 - January 2009
AT&T (BellSouth) April 2004 - January 2007
AT&T (Cingular Wireless) February 2001 - April 2004
AT&T (BellSouth Mobility) June 2000 - February 2001
Skills
Strategic Planning, Customer Service, Contact Centers, Strategic Leadership, Strategy Implementation, Solution Implementation, Development Of Employees, Turn Around Management, Operational Turnaround, Acquisition Integration, Billing Process, Billing Systems, Telecommunications..., Billing Solutions, Sales Support Tools, Telecommunications, Call Center, Call Centers, Program Management, Sales Operations, Management, Leadership, Operations Management, Business Process, Training, Sales, Wireless, Customer Retention, Customer Experience, Selling, Business Strategy, Mobile Devices, Managed Services, Cellular Communications, Solution Selling, Broadband, DSL, Product Management, Vendor Management, VoIP, Unified Communications, Mobile Technology, LTE, Telephony, IP, Co-location, Computer Network..., Ethernet, Strategic Partnerships, MPLS
Education
Kennesaw State University - Michael J. Coles College of Business 2010 — 2012
EMBA, Telecommunications
Gateway Leadership 2005 — 2007
Leadership Development Program, Certificate of Completion
DeVry University 2005 — 2006
Bachelor of Science, Technical Management; Project Management
Oakland City University 2000 — 2001
Organizational Business Management
BellSouth Institute Leadership Development Training 1999 — 2000
Leadership Development Program, Leadership
Call Center University 1999 — 2000
Call Center Professional, Call Center Operations
Achieve Global - Kaset International 1997 — 1997
Certified Facilitator, Facilitation
AT&T July 2015 - Present
AT&T August 2014 - July 2015
AT&T January 2008 - July 2014
AT&T July 2004 - January 2008
AT&T (Cingular Wireless) October 2001 - July 2004
AT&T (Cingular Wireless) May 2000 - October 2001
AT&T (BellSouth Mobility / Cingular Wireless) November 1997 - May 2000
Skills
Customer Retention, Wireless, Direct Sales, Customer Experience, Telecommunications, Mobile Devices, Quotas, Cellular Communications, Solution Selling, Customer Satisfaction, Managed Services, Sales Operations, Sales, Retail, Store Operations, Broadband, VoIP, M2M, Retail Sales, Driving Results, Sales Process, New Store Openings, Sales Management..., Building High..., Leading Change, Mobile Technology, Project Management, Inventory Management, Mobile Applications, Data Analysis, Presentations, Account Management, Management, Team Leadership, Sales Management, Customer Service, Strategic Hiring, Training Design, Corporate Communications, Retail Systems Support, Business Analysis, Retail Technology, Customer Follow-up, Merchandising, Process Improvement, Leadership, Team Building, Training
Education
Kaplan University 2013 — 2015
Bachelor of Science (B.S.), Business Administration, Management and Operations, 4.0
The University of Memphis 1994 — 1996
Business Administration and Management, General
WinterWyman December 2014 - Present
WinterWyman September 2013 - December 2014
WinterWyman September 2011 - September 2013
Poochie-Bells January 2005 - July 2011
Cellular One January 1992 - February 2000
SBC 1992 - 2000
AT&T (Cingular Wireless) 1998 - 1999
Cingular Wireless 1992 - 1999
SBC - Cellular One 1995 - 1997
Skills
Client Relationship..., Contract Negotiations, Creative Problem Solving, Social Networking, Direct Recruiting, HR Consulting, Account Management, Salesforce.com, Interviewing, Customer Relations, Customer Service, Coaching, Excel, Team Leadership, Microsoft Office, Public Relations, Telecommunications, Team Building, Word, Microsoft Word, Microsoft Excel, Interviews, Recruiting, Contract Negotiation, Employee Relations, CRM, Sourcing, Human Resources, Organizational..., HRIS, Deferred Compensation, Management, Employee Benefits, Leadership Development, Onboarding, College Recruiting, Leadership, Applicant Tracking..., Temporary Placement, Screening, Hiring, Personnel Management, Sales, Talent Acquisition, Technical Recruiting, Contract Recruitment, Internet Recruiting, Building Relationships, Staffing Services, Screening Resumes
Education
Merrimack College
Bachelor of Science
Needham High Shcool
ADP April 2013 - Present
KMS Software May 2012 - April 2013
Ceridian August 2010 - October 2012
Ceridian March 2008 - July 2010
Channel Intelligence 2007 - 2008
AT&T (Cingular Wireless) 2005 - 2006
AT&T Wireless 1995 - 2006
Skills
Vendor Management, Process Improvement, Business Analysis, Project Management, Program Management, SaaS, Cross-functional Team..., Requirements Gathering, Change Management, SDLC, HRIS, CRM, PMP, Leadership, Team Building, Strategy, Software Implementation, Business Process...
Education
Gustavus Adolphus College 1988 — 1992
International Management
Mahtomedi High School 1987 — 1989
Dell July 2012 - Present
Dell May 2005 - July 2012
at&t (Cingular Wireless) June 1998 - May 2005
FritoLay Inc. June 1997 - June 1998
EDS January 1993 - June 1997
Skills
Unix, SOAP, XML, Java, Windows, Rational, Java Enterprise Edition, C, Weblogic, Requirements Analysis, ITIL, Oracle, Operating Systems, Software Development, Business Analysis, JavaScript, Solaris, Software Project..., Scrum, Networking, Leadership, SDLC, .NET, VMware, Enterprise Architecture, Enterprise Software, Shell Scripting, Linux, System Administration, SharePoint, Program Management, PeopleSoft, Databases, Integration, Resource Management, CRM, Management, Visio, Application Architecture, Troubleshooting, Database Design, EAI, Architecture, Web Services, Solution Architecture, Security, Testing, ERP, Microsoft SQL Server, SQL
Education
ITIL Fundamentals v3 certified
ITIL Fundamental v3
University of Maryland
Associates, Management
University of Texas at Arlington
BS, Information Systems
Rackspace Managed Hosting June 2007 - Present
Chase (formerly Washington Mutual) 2006 - 2007
Harcourt Assessment 2003 - 2006
AT&T (Cingular Wireless) 1999 - 2003
Skills
Virtualization, SaaS, Data Center, Salesforce.com, Enterprise Software, Cloud Computing, Management, Managed Services, Vendor Management, Storage
Education
Texas Tech University 1996 — 1999
Master's Degree
Texas Tech University 1991 — 1996
Bachelor's Degree
Lafayette Economic Development Authority March 2008 - Present
AT&T (Cingular Wireless) July 2001 - March 2008
Calzone Advertising, Marketing, and Public Relations February 2001 - July 2001
Sonic Drive-In November 1999 - November 2000
Calzone Advertising, Marketing, and Public Relations December 1998 - November 1999
Acadiana Bottling Company October 1997 - November 1998
KMDL-FM and KFTE-FM August 1991 - September 1997
Skills
Strategic Planning, Public Speaking, Event Planning, Leadership Development, Team Building, Public Relations, Workshop Facilitation, Training, Coaching, Organizational..., Social Media, Management, Leadership, Strategic Communications, Microsoft Office, Project Management, Business Development, New Business Development, Government, Budgets, Customer Service, Sales Management, Program Management, Marketing Strategy, Strategy, Management Consulting, Employee Training, Marketing, Team Leadership, Recruiting, Entrepreneurship, Social Media Marketing, Event Management, Fundraising, Market Research, Marketing Communications, Nonprofits, Account Management, Corporate Communications, Time Management, Human Resources, Workforce Development, Proposal Writing, Community Outreach, Research
Education
University of Louisiana at Lafayette
BS in Business Administration, Marketing
Epsilon August 2006 - Present
AT&T (Cingular wireless) September 2003 - July 2006
ThinkSpark May 2000 - July 2003
Premier Lease & Loan Services May 1998 - May 2000
Cotelligent September 1997 - May 1998
Team Information Services May 1997 - September 1997
S.C.B Computer Technology May 1996 - May 1997
American Computer Professionals November 1995 - May 1996
Skills
Data Warehousing, Database Design, Data Modeling, SDLC, Oracle, ETL, SQL Tuning, Databases, Performance Tuning, Unix, PL/SQL, Software Project..., SQL, XML, Software Development, Data Migration, Web Services, Requirements Analysis
Education
Alabama Agricultural and Mechanical University 1993 — 1995
M.S, Computer Science
Deccan College Of Engineering And Technology 1986 — 1990
Bachelor of Engineering (B.E.), Mechanical Engineering, A
Anchor Clothing Store March 2003 - Present
AT&T (Cingular Wireless) August 1998 - December 2002
Century 21 Manning/SchaafReal Estate May 1992 - September 1997
Skills
Retail, Public Speaking, Customer Service, Social Media, Strategic Planning, Microsoft Excel
Education
Franklin University 1983 — 1985
Bachelor of Science (BS), Business/Managerial and Public Admin
The Ohio State University
Two Years, Business Administration, Management and Operations
cristinas fine mexican restaurant May 2005 - Present
AT&T (cingular wireless) February 2000 - May 2005
Skills
Food Service, Restaurant Management, Inventory Management, Restaurants, Food, Sales Management, Customer Service, Management, Food & Beverage, Hospitality Management, Menu Development, Retail, Catering, Hospitality, Profit, Team Building, Budgets
Education
Brookhaven Community College