AT&T Services
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AT&T Services Employees
AT&T Services July 2013 - Present
Skills
Telecommunications, Process Improvement, Cross-functional Team..., Product Management, Team Leadership, Strategic Planning, Wireless, Business Strategy, Management Consulting, SQL, Microsoft Office, Visual C#, Visual Basic, Oracle SQL, PL/SQL, Project Management, Microsoft SQL Server, SQL*Plus, Member of Toastmasters, Access, Vendor Management, Analysis, Business Analysis, Integration, SDLC, Business Process..., IT Strategy, Financial Analysis, Visio
Education
University of Phoenix
MBA
Herzing University-Atlanta
BS
Lakeside High School
Diploma
AT&T 1980 - Present
AT&T Services December 2000 - March 2015
Skills
Payroll, Human Resources, Leadership, Budgets, Change Management, Training, Strategy, Team Building, Software Documentation, Management, Telecommunications, Team Leadership, Project Management, Strategic Planning, Process Improvement
Education
University of Missouri - St. Louis
BA, English and Communications
AT&T Services 1984 - Present
San Diego City Schools 1979 - 1983
Skills
Disaster Recovery, Data Center, Cisco Technologies, Solaris, System Deployment, VoIP, Virtualization, Unix, Servers, Operating Systems, Troubleshooting
Education
San Diego State University-California State University
BS, Business / Information Technology
AT&T Services November 2012 - Present
AT&T May 1999 - November 2012
IBM Global Services September 1992 - May 1999
IBM September 1986 - September 1992
Skills
BGP, MPLS, Network Design, Telecommunications, OSPF, Cisco Technologies, Network Engineering, Routing, IP, Ethernet, VoIP, Computer Network..., EIGRP, Data Center, QoS, Routers, Switches, TCP/IP, Network Architecture, Cisco Nexus, SDLC, Juniper, IPSec, Testing, Requirements Analysis, Managed Services, VPN, Routing Protocols, Networking, SIP, Wireless, Telephony, Program Management, Unified Communications, Firewalls, WAN, NAT, ATM networks, Wireless Networking, MPLS VPN, VLAN, RIP, CCNA, Network Administration, Network Security, CCNP, Cisco IOS, Frame Relay, LAN-WAN, IPv6
Education
New York University - Polytechnic School of Engineering 1988 — 1990
MS, Information Technology
Rochester Institute of Technology 1981 — 1986
BS, Computer Science
Swedish Institute 2005 — 2008
Occupational Studies, Anatomy, Pathology, Massage Therapy
AT&T January 2013 - Present
AT&T Services 2005 - 2013
AT&T Services 2003 - 2005
AT&T Southwestern Bell Telephone 2000 - 2003
AT&T Southwestern Bell Telephone 1999 - 2000
AT&T Southwestern Bell Telephone 1996 - 1999
Skills
Telecommunications, Management, Customer Service, Wireless, Team Leadership, Leadership, Microsoft Office, Strategic Planning, Corporate Finance, Financial Reporting, Financial Analysis, Financial Modeling
Education
Southern Methodist University 1993 — 1996
Bachelor of Business Administration (BBA), Finance, General
AT&T March 2012 - Present
ATT April 2006 - April 2012
SBC Services Inc November 2005 - April 2006
SBC Services Inc November 2003 - November 2005
ATT Services July 2001 - November 2005
Southern Illinois University Edwardsville August 2000 - July 2001
Naethra Technologies August 1998 - August 1999
Skills
Integration, RAD, Object Oriented Design, Project Delivery, Technical Writing, Projects, Software Configuration..., Change Control, SDLC, Requirements Analysis, Enterprise Architecture, Solution Architecture, Oracle, Software Project..., Unix, Telecommunications, Architectures, Cross-functional Team..., SQL, Business Analysis, Agile Methodologies, Software Development
Education
Southern Illinois University 1999 — 2002
M.S, Computing and Information Systems
University of Madras 1994 — 1998
B.S, Computer Science and Engineering
Delta Air Lines April 2014 - Present
Ericsson August 2013 - March 2014
CNN August 2012 - July 2013
CMS Intelliteach January 2013 - May 2013
Rose International for Ericsson November 2011 - August 2012
AT&T Mobility August 2009 - August 2011
AT&T Services March 2007 - August 2009
Cingular August 2006 - March 2007
Bank of America August 2003 - August 2006
Skills
Excel, Word, PowerPoint, Outlook, SharePoint, MS Project, Visio, Microsoft Word, Microsoft Excel, PMP, Marketing, Customer Service, Project Management, Process Improvement, Program Management, Telecommunications, Business Analysis, Team Leadership, Management
Education
Fort Valley State University 1992 — 1995
Progress BS, BS in Business Administration (Concentration Project Management)
AT&T January 2005 - January 2009
AT&T Services 2007 - 2009
AT&T 2006 - 2009
AT&T 2002 - 2007
AT&T (Fomerly SBC/Pacific Bell) 1995 - 2002
Skills
Leadership Development, Program Management, Management, Employee Training, Project Management, Change Management, Talent Management, Vendor Management, Leadership, Team Building, Strategic Planning, Instructor-led Training, Performance Management, Blended Learning, Staff Development, Instructional Design, Human Resources, Needs Analysis, Telecommunications, Team Leadership, Coaching, Public Speaking, Project Planning, Business Planning, Mentoring, Process Improvement, Cross-functional Team..., Diversity & Inclusion, Organizational..., Training & Development, Onboarding, Performance Improvement, Career Development, Performance Consulting, Talent Acquisition, Online Training, Workshop Facilitation, E-learning Development, Curriculum Development, Curriculum Design, Budgeting, Community Outreach, Non-profits, Event Planning, Cross-functional..., Strategy, Training, Organizational..., Call Centers, Customer Service
Education
California State University-East Bay 1998 — 2000
Masters of Art, Multimedia
University of San Francisco 1985 — 1988
Bachelor of Science, Organizational Behavior
Chapman University
Teaching Credential Coursework, Multiple Subject Teaching
El Cerrito High School
AT&T Services June 1982 - Present
AT&T 1982 - 2012
AT&T 1982 - 2012
Ozark Airlines January 1981 - June 1982
State Farm Insurance June 1979 - January 1981
Skills
Tax, Sales Tax, Sarbanes-Oxley Act, Auditing, Corporate Tax, Tax Accounting, Tax Research, GAAP, CPA, Internal Controls, Income Tax
Education
Southern Illinois University, Carbondale 1975 — 1979
Bachelor of Science (BS), Accounting
AT&T August 2012 - Present
AT&T Services July 2000 - August 2012
Skills
Telecommunications, Integration, Process Improvement, Mobile Devices, SQL, MS Project, Cloud Computing, Wireless, Security, TCP/IP, Switches, Network Design, Cisco Technologies, Software Project..., Disaster Recovery, Service Delivery, Requirements Analysis, Data Center, Unix, Program Management, Windows Server, VMware, Microsoft Office, Help Desk Support, Server Administration, Infrastructure, Technical Support, IT Solutions
Education
University of Alaska Anchorage
AT&T Services March 2012 - Present
AT&T Services August 2009 - March 2012
AT&T Mobility September 2005 - August 2009
AT&T Mobility June 2004 - September 2005
AT&T Mobility October 2003 - June 2004
AT&T Mobility September 2000 - October 2003
AT&T Mobility June 1998 - September 2000
Skills
Analytics, Process Improvement, Innovation Management, Cross-functional Team..., Telecommunications, Wireless, Call Center, Six Sigma, SQL
Education
Shorter University-College of Adult & Professional Programs
Master of Business Administration (M.B.A.); Summa Cum Laude, Sigma Beta Delta member
AT&T Services April 2011 - Present
CollabraLink Technologies November 2009 - April 2011
Openwave Computing LLC January 2009 - November 2009
Savvion (Now Progress Software ) December 2004 - October 2008
Exceed Consultancy Services 2003 - 2004
Skills
Business Process Design, Enterprise Architecture, SOA, Business Process..., Integration, Agile Methodologies, EAI, Requirements Analysis, Cloud Computing, Java, Business Analysis, Java Enterprise Edition, SDLC, Solution Architecture, Software Project..., Business Process..., Enterprise Software, Agile Project Management, Weblogic, Data Warehousing, BPMN, Websphere, Middleware, Business Process, IT Strategy, Business Intelligence, Business Process..., Team Leadership
Education
University of Mumbai 1994 — 1995
diploma, computer
University of Mumbai 1991 — 1995
Norfolk Southern Railroad September 2015 - Present
AT&T Services December 2013 - November 2014
ODOT August 2013 - November 2013
AT&T Analytics August 2012 - November 2012
AT&T Mobility March 2011 - December 2011
AT&T Mobility September 2010 - November 2010
Bellsouth Technology Solutions 2001 - 2005
Bellsouth Technology Solutions 2001 - 2005
Skills
Microsoft Office, Microsoft Excel, MS Project, Microsoft Word, Microsoft PowerPoint, Microsoft Outlook, SDLC, Vendor Management, Management, Business Intelligence, Technical Recruiting, Telecommunications, Business Analysis, SharePoint, Visio, Resource Management, Agile Methodologies, Program Management, PMO, Project Management, Leadership, Process Improvement, Integration, Microsoft Project, Data Warehousing, Oracle, Cloud Computing, Analysis, Requirements Analysis, Team Leadership, CRM, Software Project..., Networking, Customer Service
Education
University of Maryland University College 1973 — 1985
Bachelor of Science (B.S.), Computer Science
University of Maryland University College 1971 — 1985
Bachelor's degree, Computer Science, 3.74 / 4.00 (Cum Laude; Dean's List)
Self Employed Technical Writing Consultant July 2009 - Present
THX Ltd. September 2007 - June 2009
Caravan Trading Company February 2007 - November 2007
Crest Point Solutions February 2006 - February 2007
iCohere Inc April 2004 - February 2005
AT&T Services April 1997 - June 2003
Skills
Software Documentation, Testing, Training, Product Management, Management, Editing, Project Planning, Software Development, Content Strategy, Technical Documentation, Policy, Engineering, Online Help, Multimedia, Time Management
Education
University of Phoenix 1999 — 2000
Master's In Progress, Computer Information Systems Studies, A
University of Hawaii at Manoa
Bachelor of Arts (BA), Liberal Arts and Sciences, General Studies and Humanities
AT&T Services 2000 - Present
Bank of America Systems Engineering February 1988 - January 2000
Skills
Telecommunications, Telephony, Product Development, VoIP, Team Leadership, Windows, Mobile Devices, Vendor Management, IVR, Project Management, User Experience, Program Management, Wireless, Speech Recognition
Education
California State University-East Bay 1975 — 1976
AT&T Services August 2012 - Present
AT&T Services February 2012 - August 2012
Independent Technology Consutant March 2010 - February 2012
Pfizer October 2009 - April 2010
Wyeth January 2009 - April 2010
Wyeth November 2000 - April 2010
Wyeth Pharmaceuticals 2000 - April 2010
Wyeth, A Company of the Pfizer Group 2000 - June 2005
Ceridian July 1997 - November 2000
Skills
Disaster Recovery, Data Center, Vendor Management, Team Leadership, IT Strategy, Management, IT Management, Program Management, Business Continuity, Project Planning, Cross-functional Team..., Process Improvement, Project Portfolio..., Change Management, Outsourcing, IT Operations, Integration, ITIL, Strategic Planning, Team Building, Business Process..., Compliance, Enterprise Architecture, IT Service Management, Business Analysis, Governance, Information Technology, SDLC, Risk Management, Business Strategy, Resource Management, Process Simulation, Project Management, Network Architecture, PMO, Strategy, Testing, Solution Design, IT Governance, Security, ERP, Budgets, Crisis Management, Vendor Relations, Budget Management, Process Development, Problem Solving, Strategy Development, Business Process, Operations Management
Education
Saint Joseph's University 1970 — 1978
MBA Finance, M&A, Banking
AT&T Services miscPT&T/PacBell/SBC/AT&T1978 - 2009
SBC California 1997 - 2007
Pacific Bell 1978 - 1996
Education
California State University-East Bay 1970 — 1976
bs, math
Aricent Group January 2013 - Present
AT&T Services January 2007 - January 2010
AT&T Services January 2006 - January 2007
AT&T Services January 2005 - January 2006
AT&T Services January 2004 - January 2005
AT&T Services January 2002 - January 2004
AT&T Services January 2000 - January 2002
Skills
Project Management, Program Management, Microsoft Excel, Microsoft Office, PowerPoint, ColdFusion, Business Analysis, Financial Analysis, Financial Reporting, Prototype, Problem Solving, Microsoft Word, Organization, Release Management, Rally, JIRA, Agile Project Management, Scrum, PMO, Manage Client...
Education
Union University 1998 — 2000
Bachelor of Applied Science (B.A.Sc.), Computer Science
Union University
Bachelor of Science (BS), Computer Science
AT&T Services January 2014 - Present
AT&T Services October 2012 - January 2014
AT&T Services October 2010 - October 2012
AT&T Mobility November 2007 - October 2010
AT&T Mobility August 2007 - November 2007
Cingular December 2005 - August 2007
Skills
Program Management, Project Management, Six Sigma, Telecommunications, Leadership, Software Documentation, Troubleshooting, Process Improvement, SharePoint, Management, Team Leadership, PMP, Public Speaking, Microsoft Office, Project Planning, Wireless, Cross-functional Team..., Analysis, Visio, Access, Quality Assurance, Networking, Integration, Training, Network Design, PMO, Team Building, GSM, Service Delivery, Lean Manufacturing, Root Cause Analysis, Business Process..., SDLC, System Deployment, Emerging Technologies, SQL, Data Analysis, Value Stream Mapping, Certified Project..., Critical Thinking, Project Portfolio..., MS Project, Team Management, Presentations, Value Stream, Writing Skills, Quality Results, Agile Project Management
Education
Jack Welch Management Institute at Strayer University 2014 — 2016
Master of Business Administration (MBA)
Capella University 2011 — 2013
Combined BS/MBA
Georgia Southern University 2010 — 2010
Certificate
Georgia Southern University 2010 — 2010
Certificate
Community College of Philadelphia 1994 — 1995
AAS
AT&T Services February 1997 - Present
Tracor Aerospace January 1995 - February 1997
Hexcel Corporation January 1986 - January 1995
Westinghouse Electric Corporation September 1981 - January 1986
Skills
Forecasting, Financial Modeling, Strategic Financial..., Budgets, Analysis, Management, Finance
Education
Santa Clara University 1982 — 1985
MBA, Business Administration
Stanford University 1977 — 1981
BS, Industrial Engineering
Home PC, Inc. January 2009 - Present
State of Illinois - Central Management Service August 2011 - December 2012
AT&T Services December 2005 - August 2008
SBC Services, Inc January 2002 - December 2005
Ameritech Interactive Media Service December 1999 - December 2001
United Chambers, Inc September 1997 - November 1999
Recon Optical, Inc June 1994 - September 1997
Motorola February 1993 - August 1993
AT&T Network Systems January 1988 - December 1991
AT&T Bell Laboratories October 1978 - December 1987
Skills
System Administration, Disaster Recovery, Unix, Servers, Data Center, Integration, Linux
Education
College of DuPage
Wheaton Central HS
Art, Accounting, Electronics, Math
Northern Illinois University
AT&T March 2012 - Present
AT&T Services April 2006 - March 2012
Reynolds Smith and Hills October 2005 - March 2006
Hewitt Associates Supporting Bank of America March 2003 - October 2005
Skills
Talent Management, Finance, Recruiting, Training, Management, Human Resources, Employee Relations, Performance Management, Leadership, Interviews, HRIS, College Recruiting, Talent Acquisition, Employee Engagement, Temporary Placement
Education
Florida State University 1995 — 1999
BS Communications
Florida State University 1995 — 1999
Communications
Kinetic Concepts / Tek Systems January 2015 - June 2015
WellMed Medical Management September 2013 - December 2014
Kohl's Department Stores Center for Retailing Excellence March 2013 - August 2013
Citibank May 2012 - December 2012
IT Sales/Support January 2011 - July 2012
AT&T Services October 2005 - January 2010
AT&T Services Company, Inc February 1998 - October 2005
Computer Market Inc January 1991 - January 1998
Skills
•MS Windows 2000, MS Windows XP, MS Windows Vista, MS Windows 7, Microsoft Word, Microsoft Excel, Microsoft Outlook, Microsoft Power Point, Microsoft Access, 2Wire Routers, Network monitoring tools, Internet browsers, LAN/WAN servers, VPN & wireless access, PC trouble shooting, Apple Mac PC's, iPad, iPhone, iCloud, XP, Troubleshooting, Outlook, Windows 7, Windows Vista, Technical Support, Wireless Networking, Operating Systems, Software Installation, Windows XP, Access, Active Directory, PowerPoint, Servers, Network Monitoring Tools, Information Technology, Networking, Management, Microsoft Office
Education
AT&T
Hartnell College
Trunk Club September 2014 - Present
Realm Media Networks, LLC July 1998 - Present
Stand Alone, Inc. July 2011 - September 2014
MobileAge, Inc. February 2008 - July 2011
AT&T Services June 2002 - February 2008
Northern Illinois University 2000 - 2002
Skills
Objective-C, Mobile Applications, iPhone, iPad, Programming, iOS, Software Design, Software Development, User Experience, Application Development, Game Design, Game Development, Xcode, C, C++, JavaScript, XML, Python, Mac OS X, OS X, Git, Web Development, Web Applications, Web Services, HTML, CSS, PHP, MySQL, SQL, Perl, Cocoa, SQLite, AJAX, Java, Photoshop, Apache, Core Data, Core Animation, UIKit, Typing, iPad Development, Team Leadership, Project Management, Team Building, Management
Education
Northern Illinois University 1998 — 2002
Bachelor of Science (B.S.)
AT&T Digital Life March 2013 - Present
AT&T Services April 2012 - Present
AT&T May 2010 - April 2012
ITT Technical Institute 2010 - 2011
AT&T January 2007 - May 2010
BellSouth Telecommunications January 2000 - November 2006
BellSouth Telecommunications October 1999 - December 1999
Fluor Daniel October 1997 - October 1999
Florida International University 1993 - 1995
Skills
Six Sigma, Telecommunications, Troubleshooting, SDH, Project Management, Optical Fiber, Project Planning, Leadership, DSL, Program Management, Vendor Management, Process Improvement, Cross-functional Team..., Integration, Computer Network..., Wireless, IP, System Deployment, Microsoft Office, Agile Methodologies, Databases, Mobile Devices, VoIP, Team Leadership, Network Design, Security, Team Building, Routing, Business Intelligence, Fiber Optics, SDLC, Quality Assurance, PMP, Requirements Analysis
Education
University of Maryland University College 2013 — 2017
Master's degree, Data Analytics
Florida International University 1993 — 1995
Master's degree, Electrical and Electronics Engineering
Universidade Federal de Pernambuco 1988 — 1990
AT&T Services October 2012 - Present
AT&T October 1999 - October 2012
Skills
SQL, Access, SharePoint, Software Development, Data Analysis, COBOL, Microsoft Office, Java, VBA, Microsoft Excel, Microsoft Word, Oracle SQL, JCL, FTP, Outlook, Desktop Deployment, Desktop Application..., Virtual Networks, Networking
Education
Southern Illinois University, Edwardsville 1994 — 1999
Bachelors, Management Information Systems
AT&T Digital Experience January 2001 - Present
AT&T July 1984 - 2014
AT&T Services January 1997 - January 2001
Skills
Strategic Planning, Program Management, Telecommunications, Vendor Management, Leadership, Team Building, Management, Strategy, Project Management, Public Speaking, Event Planning, Process Improvement, Public Relations, Social Media, Business Analysis, Account Management, Budgets, Strategic Communications, Integration, Fundraising, Team Leadership, Cross-functional Team...
Education
Webster University 1983 — 1985
Master of Arts, Communications
Southern Illinois University, Edwardsville 1980 — 1984
Bachelor of Science (B.S.), Communications and Media
AT&T September 2011 - Present
AT&T Services October 2006 - August 2011
SBC May 2000 - September 2006
Pacific Bell Directory September 1983 - April 2000
Skills
PMP, Management, Budgets, Telecommunications, Vendor Management, Program Management, PMO, Process Improvement, Wireless, Integration, MS Project, Requirements Analysis, Business Analysis, Visio, Business Process..., Team Leadership, Change Management, SDLC, Cross-functional Team..., Project Management, Project Portfolio..., Testing
Education
Colorado State University 1975 — 1980
Bachelor of Science, Business Administration
AT&T August 2014 - Present
AT&T Services August 2011 - May 2014
American Heritage Academy September 1999 - June 2011
Wallace & deMayo, LLC June 1995 - February 1996
Skills
Training, Educational Technology, Microsoft Office, Networking, Team Building, Customer Service, Information Management, Information Technology, Management, Social Media, Troubleshooting, Research, Online Research, Team Leadership, Integration, Leadership, Staff Development, Organization, Library Science, Library Management, Client Liaison, Report Writing, Documentations, Project Management, Process Management, Online Communications
Education
University of West Georgia 2002 — 2009
MA and Ed.S., Media & Educational Technology
Amherst College 1986 — 1990
BA, English (Film & Media), Economics, Philosophy
AT&T November 2005 - April 2012
AT&T Services November 2005 - April 2012
AT&T March 2002 - October 2005
AT&T Global Services October 2001 - March 2002
AT&T September 2000 - September 2001
AT&T January 1996 - September 2000
Household International January 1990 - November 1994
Marshall Field's January 1989 - December 1989
Rand McNally September 1986 - December 1988
AON Inc. September 1979 - September 1986
Skills
CA7 Scheduling, ESP..., MVS/ESA, Office Suite ▪..., Microsoft Office Suite, ON-DOC VPS Printers ▪..., HSM ▪ ARMS ▪ AUTOMATE ▪..., IMS BOOK MANAGER..., CA/DISPATCH ▪ DASD ▪..., Mainframe ▪ Windows OS..., CA Autosys, MVS, Mainframe, CICS, JCL, IMS DB/DC, Windows, Change Management, Access, Software Documentation, Problem Solving, Autosys, Microsoft Office, Testing, Databases, IT Service Management, Operating Systems, Team Building, Leadership, Analysis, Management, Process Scheduler, CA7, Troubleshooting, Technical Support, Disaster Recovery, Vendor Management, Visio, Call Centers, ITIL, IT Management, SDLC, Requirements Analysis, Business Analysis, XP, Incident Management, Hardware, System Deployment, Help Desk Support, SharePoint, Software Installation
Education
City Colleges of Chicago-Richard J Daley College 2013 — 2016
Associate of Arts and Sciences (A.A.S.), Computer Technology/Computer Systems Technology
Kennedy King College 1978 — 1980
Computer Science
Central YMCA College 1977 — 1978
Computer Science
AT&T Services January 2004 - Present
SBC Services - AT&T Services January 1999 - January 2004
Ameritech Services Inc. January 1987 - January 1999
AT&T January 1985 - January 1987
AT&T - Ohio Bell January 1983 - January 1985
AT&T - Ohio Bell January 1981 - January 1983
AT&T - Ohio Bell April 1978 - January 1981
Skills
Access, ASP.NET, Budgeting, Business Analysis, Business Strategy, Business Intelligence, Business Planning, Business Management, Change Management, Databases, Database Administration, Data Analysis, Disaster Recovery, Excel, E-commerce, Engineering, Forecasting, Governance, Hiring, Integration, Innovation, Knowledge Management, Leadership Development, Mentoring, Mobility Management, Project Delivery, Problem Solving, Program Management, Risk Management, Quality Assurance, Strategic Planning, Team Building, Telecommunications, Teaching, Testing, Teamwork, Team Management, Team Leadership, Visual Basic, VB.NET, VoIP, Windows, Word, Web Design, Web Development, Wireless, XML, XHTML, Youth Development, z/OS
Education
Purdue University Calumet 1993 — 1995
Information Systems Technology Engineering, 4.0
Baldwin Wallace University 1978 — 1980
Business Administration, 3.0
Infosys Public Services January 2013 - Present
Bank of America April 2011 - January 2013
Jack Henry & Associates December 2010 - February 2011
AT&T Services August 2000 - February 2009
Healthaxis August 1999 - January 2000
Software AG January 1997 - July 1999
Skills
Business Analysis, Quality Center, Software Quality..., Regression Testing, Integration Testing, Production Support, Black Box Testing, Functional Testing, System Testing, White Box Testing, Test Coordination, DSL, Test Planning, Test Cases, SDLC, User Acceptance Testing, Quality Assurance, Requirements Analysis, Testing, Test Automation, Visio, Unix, Test Management, Agile Methodologies, Analysis, Automation, Business Requirements, Data Warehousing, Databases, Defect Tracking, HP Quality Center, Integration, Manual Testing, Oracle, PL/SQL, Program Management, Project Management, QTP, Requirements Gathering, SharePoint, Software Project..., Test Execution, Test Strategy, Toad, Unix Shell Scripting, Visual Basic, Waterfall, Web Applications, XML, DB2
Education
DeVry University 1993 — 1996
Bachelor of Science, Computer Information Systems
Texas State Technical College 1989 — 1991
Associate of Science, Computer Information Management
Angelina College 1985 — 1988
Associate of Science, General Business
Johnson & Johnson Services, Inc, September 2012 - May 2014
Chubb 2011 - 2012
AT&T Services March 2008 - March 2010
Verizon Wireless October 2006 - April 2007
Ortho Biotech March 2005 - December 2005
Oracle Corporation November 1997 - February 2003
Bellcore May 1983 - November 1998
Skills
Software Documentation
Education
Horizon Institute of Paralegal Studies 1997 — 1997
Paralegal, Paralegal Professional Educational Program
Institute for Supplt Management 1988 — 1995
C.P.M., Purchasing
Lock Haven University of Pennsylvania 1975 — 1977
Bacehlor of Arts, Political Science
AT&T September 2010 - Present
AT&T June 1990 - Present
AT&T Services July 2008 - August 2010
AT&T April 2000 - July 2008
Skills
Wireless, Vendor Management, Telecommunications, Data Center, PMP, VoIP, Managed Services, Network Design, Service Delivery
Education
Texas Tech University 1985 — 1990
Master of Business Administration (M.B.A.)
AT&T Services July 2014 - Present
AT&T August 2012 - Present
AT&T August 2009 - August 2012
Skills
Telecommunications, Wireless, Managed Services, VoIP, Solution Selling, Unified Communications, Mobile Devices, IP, Product Management, MPLS, Account Management, Direct Sales, UMTS, Integration, Cellular Communications
Education
University of Miami 1993 — 1996
Doctor of Philosophy (Ph.D.), Electrical and Computer Engineering
University of Miami 1993 — 1996
Doctor of Philosophy (Ph.D.), Electrical and Electronics Engineering
AT&T Services December 2007 - Present
City of Monroe, Washington October 2007 - Present
AT&T Wireless Services/Cingular Wireless March 2000 - November 2007
Microsoft (via Comforce) October 1994 - May 2000
Skills
Leadership, Integration, System Design, SDLC, Local Government, Enterprise Architecture, Local Economic..., Telecommunications, Wireless, Agile Project Management, Requirements Analysis, Agile Methodologies, Systems Analysis, Business Analysis, Geography, Geographic Information..., Cloud Computing, Software System Analysis, Business Intelligence, GIS, Management, Vendor Management, Common Sense, Requirements Gathering, Economic Development, Fiscal Responsibility
Education
University of Washington 1991 — 1993
Seattle Pacific University 1987 — 1991
BA
The Otis Consortium April 2010 - Present
AT&T Services September 2007 - May 2012
AT&T Mobility/IT September 2000 - August 2007
Skills
Wireless, Windows Server, Network Design, Data Center, System Deployment, Computer Network..., Telecommunications, Troubleshooting, Active Directory, Technical Support
Education
Northern Michigan University
Bachelor of Science, Physics, Chemistry and Mathematics, 3.51
North Seattle Community College
Associate of Science, Computer Technology
ATT Services 2006 - Present
AT&T 2006 - 2010
Citizens Communications 1998 - 2001
MCI 1990 - 1998
Rockwell Collins 1971 - 1989
Skills
Network Design, Telecommunications, SS7, GSM, Wireless, STP, Fiber Optics, Cellular Communications, LTE, Cisco Technologies, Computer Network..., T1, MPLS, Network Engineering, IP
Education
Collin County Community College 1989 — 1997
AT&T Services May 2001 - April 2015
SBC Telecom September 2000 - April 2001
SBC Comminications, Inc. July 1997 - August 2000
SBC Communications, Inc. May 1990 - June 1997
Skills
Facilities Management, Contract Negotiation, Budgets, Management, Team Building, Selling, Real Estate, Account Management, Customer Service, Vendor Management, Negotiation, Sales Operations, Strategy, Security, Leadership, Direct Sales, Training, Team Leadership, Customer Satisfaction, Telecommunications, Program Management, Operations Management, Solution Selling, Sales
Education
St. Louis Community College
Business Administration and Management, General
Accenture April 2010 - Present
AT&T Services January 1989 - April 2010
Skills
SDLC, Call Center, Business Analysis, Six Sigma, Telecommunications, SQL, Requirements Analysis, Process Improvement, Business Process..., MS Project, SharePoint, Change Management, Vendor Management
Education
University of Phoenix 2005 — 2009
AT&T Services May 2015 - Present
AT&T Services March 2012 - Present
AT&T Services, Inc. November 2009 - March 2012
AT&T July 2000 - October 2009
BellSouth Internet Services 2000 - December 2006
The Coca-Cola Company April 1997 - April 2000
Nordson Corporation January 1990 - April 1997
Skills
Continuous Improvement, Program Management, Strategic Planning, Problem Solving, Cross-functional Team..., Team Building, PMO, Vendor Management, Integration, Networking, Process Improvement, Project Management, Telecommunications, Business Process..., Project Planning, Six Sigma, Strategy, Management, Troubleshooting
Education
Georgia Institute of Technology 1984 — 1985
MSME, Mechanical Engineering
The Catholic University of America 1981 — 1984
BME, Mechanical Engineering
AT&T Services April 2013 - Present
AT&T 1985 - Present
Skills
Telecommunications, Wireless, Program Management, Mobile, IT Operations, Cloud Computing, Deployment, Virtualization, System Deployment, Mobile Devices, Integration, Enterprise Software, Vendor Management, Disaster Recovery, Troubleshooting, Network Design, IT Strategy, Networking, Requirements Analysis, Outsourcing, SaaS, Unix, Security, Managed Services, VoIP, Data Center, IT Management, Cisco Technologies, IP, Network Architecture, Windows Server, Active Directory, ITIL, Operating Systems, Microsoft Exchange
Education
Oklahoma State University 1978 — 1982
Bachelor's degree, Management Science and Computer Systems
Oklahoma State University, Stillwater, OK 1978 — 1982
Bachelor's degree, Management Science and Computer Systems
AT&T Services May 2007 - Present
AT&T Services May 2005 - May 2007
AT&T Services May 1998 - May 2007
Skills
QA Test Lead, SDLC, Agile Methodologies, Oracle, SQL, Java Enterprise Edition, Solution Architecture, Web Services, Technical Team Lead
Education
Amravati University 1985 — 1992
BE, Computers
AT&T Services January 2007 - Present
AT&T Labs July 2004 - December 2006
AT&T Labs, Research and Development March 2001 - July 2004
IBM Global Services June 2000 - March 2001
AT&T August 1998 - March 2000
Unixpro June 1997 - August 1998
Education
Shanghai Institute of Applied Mathematics and Mechanics 1988 — 1995
New Jersey Institute of Technology
Kelly Mitchell Group, Inc. January 2011 - Present
IBM Global Business Services August 2008 - February 2011
IBM Global Business Services December 2007 - July 2008
AT&T Services November 1999 - November 2007
SBC Services 1996 - 1998
Skills
Program Management, Telecommunications, Vendor Management, Software Project..., PMP, Management, Integration, PMO, System Deployment, SDLC, Project Delivery, IT Service Management, Service Delivery, Requirements Analysis, Project Portfolio..., Data Center, Visio, ITIL, IT Strategy, Resource Management
Education
University of San Francisco 1985 — 1986
BS, Information Systems Management
Accenture Technology Solutions October 2013 - Present
Accenture November 2005 - Present
Devon Energy 2011 - 2012
MillerCoors February 2010 - December 2010
AREVA 2009 - 2010
AT&T Services 2007 - 2009
Black & Decker 2004 - 2005
Skills
SAP, SAP Implementation, SAP HR, ABAP, Business Process Design, SAP ERP, SAP Netweaver, SAP R/3, Business Process, SAP BW, SAP Portal, ERP, Business Process..., SD, ECC, Requirements Analysis
Education
Morgan State University 2001 — 2005
AT&T Services September 2000 - Present
AT&T Services December 1995 - September 2000
Deck the Walls 1993 - 1998
SBC June 1988 - December 1995
Skills
Vendor Management, Data Center, Unix, Cloud Computing, Integration, Telecommunications, Disaster Recovery, IT Service Management, SDLC, Linux, Mainframe, System Deployment, IT Management, Network Security, IT Strategy, VoIP, IT Operations, Virtualization, Enterprise Architecture, Solaris, Wireless, ITIL, Cisco Technologies, Solution Architecture, Network Design, TCP/IP, Security, Databases, PMP, Servers, Enterprise Software, Visio, Information Technology, SharePoint, IP, VMware, Requirements Analysis, Managed Services, Information Security, Software Development, Software Project..., Firewalls, Operating Systems, SaaS, Technical Support
Education
Saint Louis University 1989 — 1993
MBA
Saint Louis University School of Law 1989 — 1993
J.D
Southeast Missouri State University 1984 — 1988
BSBA, Computer Science
Southeast Missouri State University 1984 — 1988
BSBA, Accounting
Southeast Missouri State University 1984 — 1988
BS, Mathematics
Lenander Household May 2011 - Present
AT&T Services October 1993 - May 2011
AT&T Wireless Services, Inc. October 2001 - December 2004
McClatchy Newspapers August 1989 - October 1993
Education
University of Washington 2004 — 2005
Certificate, Nonprofit Management
University of California, Davis 1991 — 1993
BA, English
Technology Consulting Associates May 2015 - Present
AT&T Services January 2012 - March 2015
AT&T Services September 2007 - December 2011
Cingular November 2002 - August 2007
SunCoast Consulting, Inc. November 1997 - October 2002
SunCoast Consulting, Inc. May 1996 - October 1997
SunCoast Consulting, Inc March 1992 - April 1996
Mobil Oil January 1988 - February 1992
Skills
Vendor Management, Telecommunications, Managed Services, Mobile Devices, Wireless, Business Analysis, VoIP, Leadership, Program Management, Cross-functional Team..., Project Management, Management
Education
Texas A&M - Bachelor of Business Administration 1983 — 1987
Texas A&M University 1983 — 1987
BBA
AT&T Services 1974 - 2010
Education
The University of Chicago
BA, Economics
The University of Chicago Booth School of Business
MBA
at&t Project/Business ManagerAT&T1999 - 2010
AT&T Services 1999 - 2008
Skills
PMO, PMP, Software Project..., Vendor Management, Program Management, Requirements Analysis, SDLC, Telecommunications, Visio, Project Portfolio..., MS Project, IT Strategy
Education
University of Phoenix
AT&T January 2009 - Present
Pacific Bell 1990 - 2009
ATT Long Distance 1990 - 2009
SBC Long Distance 1990 - 2009
SBC 1990 - 2009
ATT Services 1990 - 2009
AT&T January 2008 - December 2008
Skills
Telecommunications, Integration, SDLC, Vendor Management, Program Management, PMP, Data Center, Project Portfolio..., Testing, Cross-functional Team..., Software Project..., IT Management, Visio, Agile Methodologies, PMO, Business Analysis, Project Planning, Requirements Analysis, Wireless, Process Improvement, Project Management, Cloud Computing, Product Management, Business Process..., IT Strategy, Change Management, Mobile Devices, Business Intelligence
Education
Six-Sigma Certified
Green Belt
PMI Certification 2006 — 2006
Certification, PMP - Project Management
Data Training Resources, Inc - DataComm 1994 — 1994
Certification, Data Communications
Learning Tree International, Inc. Client Server 1993 — 1993
Certification, Client Server Technology
Golden Gate University 1990 — 1993
MBA, Information Systems
Illinois State University 1984 — 1986
BS, Computer Science
Illinois Central College 1980 — 1983
AA, Applied Science, Data Processing
AT&T Services October 2013 - Present
AT&T Services October 2012 - September 2013
AT&T Mobility May 2005 - September 2012
Cingular Wireless September 2000 - 2005
Skills
SDLC, Java, SQL, Requirements Analysis, Unix, Oracle, LTE, Java Enterprise Edition, JavaScript, Agile Methodologies, Software Project..., Linux, Web Services, Telecommunications, XML, Testing, Data Warehousing, Business Intelligence, Websphere, Weblogic, GSM, DB2, Databases, Project Management, Architectural Design
Education
University of Madras 1993 — 1997
B.E, Computer Science & Engineering
Steel Plant
BJC HealthCare March 2013 - May 2014
AT&T 2005 - 2013
AT&T Services 2001 - 2005
SBC Services, Inc. October 2000 - January 2001
SBC Services, Inc. June 1998 - October 2000
SBC Services, Inc. May 1996 - June 1998
Education
Illinois State University
Bachelor's degree, Fashion Merchandising
Marquette Senior High
AT&T 2004 - Present
ATT Mobility (Cingular Wireless) 1996 - Present
AT&T Services 1979 - Present
Education
University of North Carolina at Chapel Hill 1975 — 1978
BA, Zoology
AT&T Services March 2015 - Present
ERICSSON January 2014 - January 2015
AT&T BUSINESS & NETWORK SOLUTIONS IT/TECH MAHINDRA August 2013 - December 2013
AT&T Business & Network Solutions IT February 2013 - May 2013
VERIZON COMMUNICATIONS June 2012 - September 2012
COGNIZANT TECHNOLOGY SOLUTIONS October 2010 - April 2012
VERIZON COMMUNICATIONS November 2009 - July 2010
COMMUNITY HEALTH SYSTEMS November 2008 - October 2009
IBM GLOBAL BUSINESS SERVICES March 2007 - July 2008
FUJITSU AUSTRALIA & NEW ZEALAND July 2006 - December 2006
Skills
Solution Architecture, Architecture, Enterprise Architecture, Application Architecture, Integration, Requirements Analysis, ITIL, Business Process, Telecommunications, Requirements Gathering, System Architecture, Governance, SDLC, SOA, EAI, Consulting, Software Documentation, SharePoint
Education
Monash University 1989 — 1995
Master of Science (MSc), Computer Systems Engineering
The George Washington University 1986 — 1988
MS, Computer Science
University of Maryland University College 1984 — 1986
BSCS, Computer Science, 3.7
AT&T Services
Skills
Software Project..., SOA, SDLC, Unix, Business Analysis, NoSql
Education
Kendriya Vidyalaya 1980 — 1992
NBKRIST
KSH Solutions, Inc. January 2015 - Present
Booz Allen Hamilton September 2012 - Present
TASC, Inc. January 2012 - September 2012
Northrop Grumman August 2007 - December 2011
ATT Services May 2003 - August 2007
Joe Butler Pro Shop February 1997 - December 1998
Skills
SharePoint, C#, XML, ASP.NET, Software Development, IIS, SQL, Requirements Analysis, Layout, JavaScript, Web Applications, Java, HTML, Web Development, Software Design, Access, SharePoint Designer, Visual Studio, SDLC, .NET, Microsoft SQL Server, Databases, CSS, jQuery, Microsoft Office..., ASP.NET MVC, PMP, T-SQL, Unix, Web Services, Agile Methodologies, C, Architecture
Education
Southern Illinois University, Carbondale
Bachelor of Science, Information Systems Technologies
Southern Illinois University, Carbondale 1993 — 1996
Bachelor of Science; Associate of Arts, Business Management
CED
Greenfield Park Golf May 2015 - Present
AT&T - Services September 1999 - April 2015
Ameritech November 1994 - September 1999
Ameritech November 1992 - November 1994
Ameritech August 1980 - August 1991
Skills
Scripting, CVS, JIRA, System Administration, Subversion, Shell Scripting, Linux, Agile Methodologies, Solaris, Databases, Testing, IBM AIX, Servers, SDLC, Unix, Integration
Education
Carnegie Mellon University, Pittsburgh Pennsylvania 1991 — 1992
MS, Information Networking
Marquette University 1972 — 1976
BS, Mathematics; MS Mathematics
Home Sr. z/OS Systems Programmer - IBM Global Services.IBMDecember 2007 - June 2011
ATT Services 1984 - 2007
Skills
COBOL, DB2, Disaster Recovery, ITIL, z/OS, IT Service Management, Solution Architecture, TSO, Data Center, Mainframe, MVS, REXX, JCL, IT Strategy, IBM Mainframe, Unix, IT Management, ISPF, SMP/E, Requirements Analysis, Operating Systems, Windows, IT Operations, SQL, Storage, CICS, AIX, VSAM, Netcool, Fileaid, SDSF, JES2, IBM Utilities, IMS DB/DC, Storage Management, RACF, CLIST, FTP, Endeavor, Systems Programming, Omegamon, Systems Management, System Deployment, Performance Tuning, Incident Management, Assembler, PL/1, SDLC, Software Installation, Enterprise Architecture
Education
Triton College 1978 — 1980
Roosevelt University 1977 — 1978
Solano Community College - Umoja Program Scholars November 2012 - Present
AT&T Services (Subcontracted through Amdocs, Inc) April 2005 - March 2009
ATT Services April 2005 - March 2009
AT&T Global Services October 2000 - April 2005
Skills
MVS, Outlook, Vantive, Excel, PowerPoint, TSO, JCL, FileNet, REXX, Microsoft Office, Test Director, Word, Windows, Access, CICS, DB2, Customer Service, VSAM, Operating Systems, Fileaid, Quality Center, Mainframe, OS/390, Adobe Acrobat, z/OS, MS Project, ISPF, Customer Relations, Databases, Unix, Integration, Project Management, Microsoft Word, Program Management, Visio, Business Analysis, Change Management, Microsoft Excel, Testing
Education
University of Phoenix 2010 — 2012
MBA, Business Administration and Management, General, 3.50
University of Phoenix 2009 — 2010
BSM, Management
AT&T December 2009 - Present
AT&T December 2009 - Present
AT&T December 2009 - Present
AT&T September 2007 - Present
AT&T Services April 1977 - Present
AT&T April 2000 - March 2007
Skills
HP-UX, Cloud Computing, System Administration, IP, Data Center, TCP/IP, Unix, Disaster Recovery, Solaris
Education
Golden Gate University 1993 — 1995
Telecommunications management
University of San Francisco 1991 — 1993
Bachelor of Science (BS), Organizational Behavior Studies
University of San Francisco 1990 — 1993
BS, Organizational Behavior
AT&T Services Inc. September 2013 - Present
AT&T Services December 2007 - September 2013
Motorola Mobility May 1993 - June 1995
Motorola Mobility 1993 - 1995
Skills
Unix, Agile Methodologies, Integration, Software Development, Java, Wireless, Java Enterprise Edition, Telecommunications, Software Project..., Linux
Education
Illinois Institute of Technology 1993 — 1997
Master's degree, Computer Science
AT&T Services June 2008 - April 2012
AT&T March 2006 - January 2008
AT&T November 1999 - February 2006
Skills
Collaboration – SOLAR,..., HP Project Management..., Microsoft Office –..., Process Mapping - VISIO, Statistical Analysis –..., Programming – HTML,..., Data Mining – Business..., Six Sigma, Competitive Analysis, Change Management, Marketing Research, Process Management, Management, Wireless, Project Management, Strategy, VoIP, Budgets, Cross-functional Team..., IP, Integration, PMO, PMP, Product Management, Program Management, Telecommunications, Vendor Management, Project Planning, Leadership
Education
American Intercontinental University 1999 — 2001
MIT, Information Technology
University of Southern California 1984 — 1986
MBA, Marketing, Finance
Stanford University 1973 — 1977
B.A., Communications
The Cormican Family Business March 2014 - Present
AT&T Services October 1998 - March 2014
ATC (Aegis) Telecom April 1996 - August 1998
Hilton Anatole October 1986 - January 1996
Skills
Telecommunications, Call Centers, Troubleshooting, Data Center, Management, Customer Service..., Customer Service, Photography, Carpentry
Education
Dallas County Community College 1987 — 2001
Math/Programming, 3.5
Ball State University 1970 — 1972
Chemistry/Psychology, 2.5
Eastbrook H.S. Marion IN 1967 — 1970
High School, Acedemic
AT&T Services 1978 - 2011
Skills
Change Management, Program Management, Strategic Planning, Project Management, Project Planning, Budgets, Coaching, Leadership, Cross-functional Team..., Leadership Development, Management, Microsoft Office, Negotiation, Organizational..., Process Improvement, PMP, Team Leadership, Team Management, Training, Vendor Management, Telecommunications, Troubleshooting, Project Delivery, Call Centers, Product Management, Team Building
Education
University of San Francisco 1990 — 1991
BS, Organizational Behavior
AT&T Services September 1984 - Present
Education
Tulane University 1977 — 1979
MBA, Accounting and Finance
Hendrix College 1973 — 1977
BA, Business and Economics
AT&T Services May 2007 - Present
Skills
Microsoft Word, Microsoft Excel, Ariba, CAPS, File Management, File Coordination, Settlement Agreements, Settlement Services
Education
College of Saint Elizabeth
Bachelor of Science, Business Administration
AT&T June 2012 - Present
AT&T Services June 2006 - June 2012
AT&T January 2004 - June 2006
Skills
Operational Efficiency, Inventory Accuracy, Accurate Data Entry, High Level Of Accuracy, Lean Operations, Cross-functional Team..., Dispatching, Vendor Management, Warehouse Management, Telecommunications, Team Leadership, Supply Chain..., Supply Chain Management, Six Sigma, Strategic Planning, Project Management, Process Improvement, Operations Management, Operational Excellence, Management, Logistics Management, Key Performance..., Forecasting, Distribution Center..., Wireless, Microsoft Office, Microsoft Excel, Microsoft Word, Customer Service, Logistics
Education
East field Community College
Eastfield College
Six Sigma Green Belt, English/Language Arts Teacher Education
AT&T SERVICES June 2008 - Present
Skills
Research, Photoshop, English, Windows, Teaching, HTML, C++, C, Public Speaking, Editing, Java, Negotiation
Education
Georgia State University 1971 — 1974
Accounting and Finance
Georgia State University 1970 — 1974
At&T Services 2011 - 2011
U.S. Census Bureau -- Census Coverage Management April 2010 - September 2010
Skills
Microsoft Office, Typing, Cpr Certified, Materials, Clerks, Order Fulfillment, Mailroom Operations, Shipping, Printers, Fax, Collating, Office Equipment, Purchase Orders, Packaging, Pallet Jack, Color Printing, Electronics, Automotive Repair, Electrical..., Social Networking, Lotus Notes, Mathematics, Home Care, Translation, Spanish, Road Maps, Mechanical Aptitude, Computer/Technical...
Education
DeVry Institute of Technology Chicago
Illinois Institute of Technology
AT&T Services December 2001 - July 2012
BellSouth Telecommunications September 1996 - December 2001
Skills
Financial Modeling, Financial Analysis, Cross-functional Team..., Project Management, Community Outreach, Non-profit Boards, Volunteer Management, Volunteer Recruiting, Volunteer Training, Instructor-led Training, Development & delivery..., Training Management, Management Training..., Cost, Financial Audits, Regulatory Audits, Business Continuity..., Asset Managment, Coordination, Disaster Recovery, Microsoft Excel, Governance, Microsoft Word, PowerPoint, Negotiation, Non-profits, Office Management, Problem Solving, Customer Service, Youth Work, Process Improvement, Training
Education
Kennesaw State University 1993 — 1998
MBA, Human Resources Management and Services
The George Washington University 1994 — 1995
MA, Project Management
Fairleigh Dickinson University 1971 — 1975
BA, Psychology/Sociology
AT&T Services October 1988 - Present
Skills
Customer Service, Microsoft Excel, Microsoft Office
Education
Silver Lake College 1965 — 1970
BS