Blue Cross and Blue Shield of Minnesota
Industry: Company
DescriptionHeadquarters: Eagan, Minnesota, United States CEO: Craig E. Samitt M.D. Founded: 1933 Parent organization: Aware Integrated, Inc. Subsidiaries: Employer Provider Network, Inc, MII Services, Inc., Blue Plus, Inc SVPs: Ruth Hafoka, Scott Lynch
Blue Cross and Blue Shield of Minnesota List of Employees There's an exhaustive list of past and present employees! Get comprehensive information on the number of employees at Blue Cross and Blue Shield of Minnesota. You can filter them based on skills, years of employment, job, education, department, and prior employment.
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1,294 Blue Cross and Blue Shield of Minnesota employees in database. Find out everything there's to know about Blue Cross and Blue Shield of Minnesota employees. We offer you a great deal of unbiased information from the internal database, personal records, and many other details that might be of interest to you.
Blue Cross and Blue Shield of Minnesota Employees
Advocare May 2013 - Present
Blue Cross and Blue Shield of Minnesota 2008 - 2010
St. Johns Hospital 2006 - 2008
University of Minnesota Medical Center, Fairview 2004 - 2005
Skills
Supplements, Nutrition, Fitness, Wellness Coaching, Wellness, Personal Training, Fitness Training, Sports Nutrition, Nutritional Counseling, Home Based Business, Strength Training, Weight, Weight Management, Lifestyle, Weight Training, Health Education, Health Promotion, Nutrition Education, Weight Loss Coaching
Education
Anoka Ramsey Community College 2002 — 2004
Associate of Science (AS), Registered Nursing/Registered Nurse
Minnesota State University, Mankato 1998 — 2001
Generals
PwC August 2015 - Present
American Red Cross July 2010 - Present
Optum December 2011 - August 2015
Blue Cross and Blue Shield of Minnesota January 2011 - December 2011
HealthNow New York Inc., Blue Cross Blue Shield of Western NY June 2009 - May 2010
Ameriprise Financial, RiverSource Investments, Insurance, Annuities August 2004 - February 2009
US Bank May 2000 - August 2004
Wells Fargo September 1994 - May 2000
Carmichael Lynch 1988 - 1994
Skills
Marketing Strategy, Brand Strategy, Communications, Web strategy,..., Advertising, SEO, SEM, Transformational..., Collaborative Leadership, Nursing Leadership, Public health and..., Financial Services..., Health Care Expertise, Advertising, Investments and mutual..., Profit and non profit..., Marketing Communications, Brand Architecture, Nursing, Marketing, Digital Media, Brand Development..., Social Media Marketing, Online Marketing, Integrated Marketing, Management, Brand Development, Email Marketing, Cross-functional Team..., Interactive Marketing, B2B Marketing Strategy, Product Management, Healthcare, Creative Direction, Financial Services, Corporate Communications, B2B, Leadership
Education
Bethel University 2010 — 2014
BSN, PHN, MSN Nursing and Health Care Leadership, Leadership
University of Saint Thomas - School of Business 1997 — 2002
Masters Business Communications, Marketing and Communications
University of Minnesota-Twin Cities 1986 — 1988
Bachelors Individualized Studies, Marketing, Journalism
Evanston Hospital School of Nursing
Registered Nurse
Allina Health December 2014 - Present
The Electrik Co. Beauty Supply LLC September 2014 - Present
Blue Cross and Blue Shield of Minnesota July 2013 - Present
Express Scripts October 2012 - July 2013
IKEA Group October 2011 - January 2013
Work From Home October 2007 - April 2011
Face 2 Face Hair Salon February 2008 - October 2009
jcpenney July 2007 - February 2008
Diva's Hair Studio April 2007 - July 2007
Rust Consulting September 2002 - December 2002
Skills
Cosmetics, Hair Care, Skin Care, Healthcare, Customer Service, Time Management, Teamwork, Leadership, Microsoft Office, Outstanding..., Claims Resolution
Education
Minneapolis Community and Technical College 2014 — 2015
Associate's Degree, Business Management
Minnesota School of Business 2011 — 2011
Small Business Management
Normandale Community College 2009 — 2011
Business, Management, Marketing, and Related Support Services
Empire Beauty School-Bloomington 2005 — 2007
Cosmetology Operators License, Cosmetology
Lincoln's Challenge Academy 1999 — 1999
High School, High School/Secondary Diploma Programs
Medica July 2014 - Present
Blue Cross and Blue Shield of Minnesota September 2012 - July 2014
Infosys August 2010 - July 2014
Tata Consultancy Services August 2007 - August 2010
3i Infotech January 2007 - July 2007
IBS Software Services June 2005 - December 2006
Skills
Informatica, Software Project..., Requirements Analysis, PL/SQL, ETL, Oracle, Teradata Data Warehouse, SAS programming, Unix Shell Scripting, Testing, Business Intelligence, Data Warehousing, Business Objects, Solution Architecture, Requirements Gathering, Unix
Education
Anna University 2001 — 2005
Bachelor's Degree, Computer Science Engineering
Blue Cross and Blue Shield of Minnesota June 2014 - November 2014
Wooddale Church December 2010 - October 2014
Feed My Starving Children January 2013 - May 2014
Universal Hospital Services June 2013 - August 2013
Bethel University September 2011 - May 2012
Opportunity Partners June 2011 - August 2011
Barrington Group April 2011 - April 2011
Education
Bethel University 2008 — 2012
B.A., Marketing and International Business
Xiamen University 2011 — 2011
Eden Prairie High School 2003 — 2008
Jostens Inc. July 2013 - January 2014
Blue Cross and Blue Shield of Minnesota January 2013 - June 2013
Japs-Olson Company 2011 - January 2013
AGCO Corporation 2000 - 2007
Skills
Windows, Project Management, SDLC, Microsoft SQL Server, Process Improvement, Disaster Recovery, SQL, Vendor Management, Agile Methodologies, Team Leadership, XML, Strategic Planning, Databases
Education
Northcentral University 2011 — 2015
PhD / DBA, Management Information Systems / Information Security, 3.77 / 4.0
Bellevue University 2009 — 2011
Master of Science (with Distinction), Management Information Systems / Information Security
Villanova University 2004 — 2005
Masters Certificate, IS/IT Project Management
University of Minnesota-Twin Cities 1987 — 1989
Bachelor of Arts, History
State University of New York College at Oswego 1977 — 1981
Bachelor of Arts, Computer Science
Blue Cross and Blue Shield of Minnesota December 2014 - Present
CentraCare Health February 2011 - Present
Skills
Leadership, Instructional Design, E-Learning, Training, Process Improvement, Project Management, Time Management, Event Planning, Teaching, Healthcare, Customer Service, Community Outreach, Critical Thinking, Outlook, Microsoft Word, PowerPoint, Microsoft Office, Staff Development, Leadership Development, Microsoft Excel, Hospitals, EMR, Public Speaking, Healthcare Management, Research, Strategic Planning, Program Development, Team Leadership, Team Building, Problem Solving, Nonprofits, Coaching, Organizational..., Program Management, Access, Event Management, Analysis, Adult Education, Management, Software Documentation, Editing, Teamwork, Training & Development, Performance Management, Change Management, Training Delivery
Education
Saint Cloud State University - G.R. Herberger College of Business 2009 — 2011
MBA, Business Administration
Saint Cloud State University 2002 — 2004
BS, Communication Disorders
Anoka Ramsey Community College 2000 — 2002
Generals, Minnesota Transfer Curriculum
Blue Cross and Blue Shield of Minnesota November 2013 - Present
Mary T. Inc. July 2013 - September 2013
UnitedHealth Group April 2012 - December 2012
OptumInsight December 2009 - April 2012
OptumInsight March 2007 - December 2009
OptumInsight October 2005 - March 2007
UnitedHealth Group January 2003 - October 2005
Young America May 1998 - January 2003
Skills
Accounting, Team Leadership, Managerial Finance, Budgets, Forecasting, Financial Analysis, Process Improvement, Financial Modeling, Analysis, Corporate FP&A, Reporting, Project Management, Accounts Receivable, Data Analysis, Auditing, Strategy, Leadership, Cross-functional Team..., Management, Strategic Planning
Education
Augsburg College
Bachelor of Arts (BA), Accounting and Finance, 3.8
ESI International / George Washington University 2003 — 2005
Program Management
UCare January 2014 - March 2015
Blue Cross and Blue Shield of Minnesota September 1996 - May 2013
United HealthCare Corporation April 1990 - September 1996
John Alden Life Insurance Company 1979 - 1989
Skills
Medical Underwriting, Health Insurance, Insurance, Underwriting, Microsoft Excel, Healthcare, Process Improvement, Microsoft Office, Microsoft Word, PowerPoint, Time Management, Presentations, Public Speaking, Sales, Leadership, Analysis, Account Management, Training
Education
Bethel University
B.A., Business Administration
Blue Cross and Blue Shield of Minnesota October 2014 - Present
Blue Cross and Blue Shield of Minnesota January 2013 - October 2014
Blue Cross Blue Shield of Minnesota May 2008 - January 2013
Blue Cross and Blue Shield of Minnesota April 2006 - May 2008
Blue Cross and Blue Shield of Minnesota October 2005 - April 2006
Skills
Accounts Receivable, Account Reconciliation, Access, Health Insurance, Invoicing, Medical Billing, SAP, Billing Process, Microsoft Excel, Health Savings Accounts, Cash Posting, General Journal, User Acceptance Testing, Financial Accounting, Customer Support, Accruals, Journal Entries, General Ledger, Financial Reporting, Cash Management, Daily Deposits, Electronic Payments
Education
Augsburg College 2012 — 2014
Bachelor of Arts (B.A.), Finance, General
Normandale Community College 2009 — 2012
Associate of Arts (A.A.), Accounting, 3.81
Blue Cross and Blue Shield of Minnesota October 2012 - Present
Blue Cross and Blue Shield of Minnesota November 2007 - October 2012
Education
Minnesota School of Cosmetology 2004 — 2005
Associate of Arts (AA), Cosmetology/Cosmetologist, General
Blue Cross and Blue Shield of Minnesota Foundation May 2005 - Present
Blue Cross and Blue Shield of Minnesota March 1998 - April 2005
Imax Theater at the Minnesota Zoo September 1996 - February 1998
Minnesota Zoo July 1990 - August 1996
Mona, Meyer, McGrath & Gavin July 1987 - July 1990
Minda Associates July 1984 - July 1987
Carpenter Nature Center 1981 - 1984
Skills
Internal Communications, Non-profits, Public Relations, Social Media, Strategic Planning, Leadership, Media Relations, Crisis Communications, Advertising, Project Management, Strategic Communications, Editing, Marketing Communications, Nonprofits, Management, Publications
Education
University of St. Thomas 1985 — 1986
Communications
Brigham Young University 1978 — 1981
Master's, Zoology
University of Minnesota-Twin Cities 1974 — 1978
Bachelor's, Animal Behavior
Blue Cross and Blue Shield of Minnesota February 2012 - Present
PepsiCo August 2010 - January 2012
L&T Infotech March 2009 - July 2010
Amdocs 2005 - 2009
Intel Corporation May 2002 - October 2005
PeakXV networks August 2000 - May 2002
Skills
Data Center, Unix, Disaster Recovery, Solaris, ITIL, Cisco Technologies, Firewalls, Networking, Network Security, Enterprise Architecture, Integration, TCP/IP, Virtualization, Switches, IT Operations
Education
Bangalore University 1997 — 2000
Master of Computer Applications, Computers
PR Govt College 1994 — 1997
Bachlore of Sciences, Electronics
Blue Cross and Blue Shield of Minnesota October 2013 - Present
Blue Cross Blue Shield of Minnesota July 2011 - October 2013
Blue Cross and Blue Shield of Minnesota November 2006 - July 2011
Blue Cross and Blue Shield of Minnesota February 2005 - November 2006
Skills
Health Insurance, Insurance, COBRA, Employee Benefits, Health Policy, Workers Compensation, HIPAA, Medicaid, Program Management, Medicare, Managed Care, Benefits Administration, Training, Process Improvement, Leadership, Healthcare
Education
Brown College 2000 — 2001
Computer Networking
Lund Food Holdings, Inc. October 2000 - March 2014
Blue Cross and Blue Shield of Minnesota August 2001 - November 2002
Westin Hotels & Resorts September 1996 - January 2000
Skills
Customer Service, Customer Satisfaction, Staff Supervision, Job Scheduling, Bookkeeping, Payroll, Cashiering, Training, Grocery, Data Entry, Inventory Control, Merchandising
Education
University of Phoenix 2014 — 2016
Bachelor of Science (BSc), Business and Management/Small Business Entreprenuership, 3.33 thus far
Brown College 2000 — 2001
Associate's degree, Radio Broadcasting
Samuel Grimes High
General Education
Blue Cross and Blue Shield of Minnesota October 2014 - Present
UnitedHealth Group 2013 - 2014
Hollstadt & Associates 2013 - 2014
Valhalla Place Inc April 2012 - May 2013
Valhalla Place Inc October 2010 - April 2012
Meridian Behavioral Health October 2008 - October 2010
Outreach Services Companies June 2007 - October 2008
Skills
Microsoft Office, Social Media, Social Media Consulting, Marketing, Project Management, Accreditation, CARF, Policy Writing, Strategic Planning, Account Reconciliation, Employee Benefits, Compliance, Customer Service, HIPAA, Interviews, New Program Development, Program Development, Social Networking, Networking, Organization, Office Management, Case Management Services, Health Care Fraud, Health Care Compliance, Grievances, Incident Investigation, Incident Handling, Incident Response, Incident Reporting, Operational Risk..., Quality Assurance, Typing, Web Design, Treatment, Behavioral Health, Case Managment, Crisis Intervention, Social Services, Interventions, Mental Health, Chemical Dependency, Case Management, Patient Advocacy
Education
Bemidji State University 2004 — 2007
BA, Liberal Arts and Sciences/Liberal Studies
Fryeburg Academy 2001 — 2002
post graduate
Radnor High School
High School Diploma
Blue Cross and Blue Shield of Minnesota October 2010 - Present
TCF Bank February 2004 - April 2012
Skills
Training, Recruiting, Customer Service, Medicare, Home Care, General Ledger, Data Entry, Health Insurance, 10 Key, Microsoft Excel, Outlook, Microsoft Word, Banking, Management, Sales, Customer Satisfaction, Process Improvement, Time Management, Claim
Education
Concordia University-St. Paul 2014 — 2017
Bachelor of Arts (BA), Major: Human Resources Management/Minor: Organizational Management & Leadership
Aveda Institute-Minneapolis 2007 — 2008
Cosmetology/Cosmetologist, General
Park Nicollet Health Services September 2014 - Present
Blue Cross and Blue Shield of Minnesota 2011 - Present
Blue Cross and Blue Shield of Minnesota 2008 - 2011
Children's Hospitals and Clinics of Minnesota 2006 - 2008
Children's Hospitals and Clinics of Minnesota 2004 - 2006
Children's Hospitals and Clinics of Minnesota 2002 - 2006
Skills
Medicaid Managed Care, Case Managment, Disease Management, Provider Relations, Provider Incentives, Medicare, Training, E-Learning, Nursing, Presenting, PCMH, Health Literacy, Quality Improvement, Case Management, Health Insurance, Healthcare, Leadership, Managed Care, Medicaid, Process Improvement, HIPAA, Healthcare Information...
Education
Bethel University
Master of Arts in Nursing Leadership
University of Minnesota-Twin Cities
Bachelor's of Science in Nursing
University of Minnesota August 2014 - Present
University of Minnesota October 2011 - August 2014
Williams-Sonoma, Inc. November 2007 - August 2011
Blue Cross and Blue Shield of Minnesota June 2007 - August 2008
Skills
Customer Service, Data Entry, PowerPoint, Microsoft Office, Microsoft Excel, Payroll, Purchasing, Inventory Management, Outlook, Lotus Notes, Sales, Human Resources, Event Planning, Microsoft Word, Social Networking, Research, Leadership, Data Analysis, Social Media
Education
University of Minnesota-Twin Cities 2011 — 2014
Bachelor of Arts (BA)
Baruch College 2010 — 2011
Borough of Manhattan Community College 2009 — 2010
First Peoples Insurance Services May 2014 - Present
MNsure October 2013 - Present
Fiducia Benefits Group January 2001 - Present
Fiducia Benefits Group April 1997 - Present
The Guardian Protective Services, LLC 2005 - 2015
Medica Health Plans 1997 - 2013
Health Partners 1997 - 2012
Blue Cross and Blue Shield of Minnesota 1997 - 2012
LAHRA 2003 - 2011
Business Networking International Leaders by Design Chapter 2005 - 2010
Skills
Employee Benefits..., PHR Designation, Employee Relations, Health Insurance, Strategic Planning, Benefits Administration, Customer Service, Dentistry, Human Resources, Team Building, Workers Compensation, Performance Management, Recruiting, Employee Engagement, Talent Acquisition, Organizational..., Temporary Placement, Employee Benefits, Healthcare, Deferred Compensation, Applicant Tracking..., Interviews, Insurance, Health Savings Accounts
Education
Bemidji State University 1989 — 1992
Blackduck, MN 1985 — 1989
O'Keeffe Design January 2013 - Present
Free Bikes 4 Kids October 2012 - December 2012
Blue Cross and Blue Shield of Minnesota June 2006 - January 2011
Franke + Fiorella 2011 - 2011
College Of Visual Art 2002 - 2009
Timothy O'Keeffe Design March 1998 - 2006
University of Wisconsin-Stout January 1997 - May 2002
University of Wisconsin Oshkosh August 1993 - December 1996
Eastern Michigan University June 1992 - May 1993
The Museum of Modern Art July 1989 - September 1990
Skills
Brochures, Logo Design, Visual, Publishing, Advertising, Corporate Identity, Typography, Print, Graphic Design, Art Direction, Graphics, Promotions, Newsletters, InDesign, Creative Development, Communication Design, Marketing Strategy, Illustrator, Layout, Exhibit Design, Visual Communication, Creative Direction, Publications, Books, Logos, Adobe Creative Suite, Posters, Print Production, Catalogs, QuarkXPress, Adobe Acrobat, Direct Mail, Brand Development, Creative Strategy, Visual Basic, Art, Interaction Design, Illustration
Education
University of Saint Thomas
Project Management Certification, Project Management
Cranbrook Academy of Art 1990 — 1992
MFA, Design
School of Visual Arts 1982 — 1986
BFA, Graphic Design
Art Institute of Colorado 1978 — 1980
Advertising + Design
Ameritas November 2014 - Present
Premier Gastroenterology Inc September 2014 - November 2014
OneCommand June 2014 - September 2014
The Ohio State University November 2013 - June 2014
Dell Professional Services November 2013 - November 2013
Dell Professional Services April 2013 - June 2013
CDW March 2013 - March 2013
OneCommand July 2012 - November 2012
Blue Cross and Blue Shield of Minnesota April 2012 - June 2012
Procter & Gamble August 2011 - February 2012
Skills
Data Center, Disaster Recovery, Virtualization, VMware, SAN, Cisco Technologies, Storage Area Networks, EMC Storage, Storage, Windows Server, Active Directory, Netbackup, Security, EMC Symmetrix DMX VMAX, High Availability, Software Documentation, Brocade, Networking, Hardware, Firewalls, HP, Enterprise Architecture, Infrastructure, Clariion, SharePoint, VMware Infrastructure, Hyper-V, Network Security, Symantec Endpoint..., Troubleshooting, Microsoft SQL Server, VPN, System Deployment, Microsoft Exchange, Integration, Servers, Enterprise Software, VMware ESX, Management, DNS
Education
Brigham Young University - Idaho 1996 — 1998
Business Management & Computer Info Systems
Norwex USA March 2015 - Present
Mesabi Academy December 2014 - Present
Grand Canyon University May 2013 - Present
Arrowhead Headstart September 2014 - December 2014
Isd2711 August 2013 - June 2014
ISD 2142 August 2008 - July 2013
Mesabi Range College December 2007 - August 2008
Area Schools September 2006 - December 2007
Blue Cross and Blue Shield of Minnesota September 2005 - September 2006
Skills
Classroom, Classroom Management, Team Leadership, Organizational Design, Lesson Planning, Common Core State..., Teaching, Elementary Education, Mathematics Education, Staff Development, Educational Leadership, Q-Comp, Differentiated..., Curriculum Development, Curriculum Mapping, Data Driven Instruction, Professional Learning..., Integrating Technology..., Middle School, Teacher Training, Teacher Mentoring, Teacher Evaluation, Project-based Learning, Pedagogy, Secondary Education, Smartboard, Cooperative Learning, Curriculum Design, Technology Integration, Curriculum Assessment, Formative Assessment, Backwards Design
Education
Grand Canyon University 2008 — 2010
Master's Degree, Education, 3.78
Bemidji State University 2002 — 2005
Bachelor's Degree, Elementary Education and Teaching
Mesabi Range Community and Technical College 2000 — 2002
Associate of Arts (AA), Generals
Blue Cross and Blue Shield of Minnesota November 2014 - Present
United States Postal Service November 2012 - December 2014
United States Postal Service August 2010 - November 2012
United States Postal Service September 2008 - August 2010
United States Postal Service November 2005 - September 2008
United States Postal Service February 2001 - November 2005
Skills
Information Security, CISSP, Information Security..., Program Management, Process Improvement, Computer Security, Project Management, Information Assurance, IT Management, Vulnerability Assessment, Disaster Recovery, PCI DSS, Team Building, Team Leadership, Business Continuity, Software Project..., PMP, SDLC, Network Security, System Administration, ITIL v3 Foundations..., Web Development, Software Development, Penetration Testing, Systems Analysis, IT Risk Management, IT Project..., Distributed Team..., Database Administration, Database Design, Java, Object Oriented Design, Web Applications, Web Application Design, Secure Coding, Risk Assessment, Physical Security, Data Center Security
Education
Metropolitan State University, School of Business 2006 — 2010
Masters of Management Information Systems (MMIS), Management Information Systems, General
Metropolitan State University 1999 — 2002
Bachelor of Science (BS), Computer Science
Bemidji State University 1990 — 1995
Bachelor of Arts (BA), Psychology
Information Technology Solutions January 2003 - Present
WEA Trust March 2012 - July 2013
Blue Cross and Blue Shield of Minnesota July 2011 - February 2012
Davis & Hendersen December 2010 - June 2011
Health Alliance Plan (HAP) August 2010 - September 2010
WellPoint June 2008 - August 2010
APCapital May 2007 - November 2007
CareFirst BlueCross BlueShield November 2006 - May 2007
WellPoint April 2006 - November 2006
FileNET May 2000 - December 2002
Skills
Enterprise Content..., Business Intelligence, Project Management, Software Documentation, PMP, Business Process, Training, Healthcare, Testing, SDLC, Insurance, Data Warehousing, Management Consulting, Employee Benefits, Program Management, Pre-sales, Software Project..., Architectures, Integration, Project Planning, Outsourcing, PMO, Business Process..., Requirements Analysis, Consulting, Process Improvement, Business Analysis, IT Strategy, Vendor Management, SharePoint, IT Management, Project Portfolio..., Change Management, Requirements Gathering, Cross-functional Team...
Education
Arizona State University 1979 — 1981
BSBA, Accounting, Computer Informantion Systems
University of Michigan
Computer Science
Blue Cross and Blue Shield of Minnesota December 2013 - Present
Travelers July 2013 - December 2013
Stutler Technologies, Corp. January 2009 - January 2013
Stutler Technologies, Corp. March 2007 - January 2010
Qwest Communications 2004 - 2007
Qwest 2001 - 2004
Qwest 1999 - 2001
Skills
Telecommunications, Wireless, LTE, Project Management, VoIP, Microwave, Product Marketing, Product Management, Account Management, Sales Management, IP, Channel, Solution Selling, Business Development, New Business Development, Technical Product Sales, Technical Sales..., Team Leadership, Project Coordination, Project Planning, Training, Management, Sales Operations, Sales, Networking, SDLC, Analysis, Vendor Management, Cross-functional Team..., Program Management, Call Centers
Education
Saint Mary's University of Minnesota 1995 — 1997
Counseling Psychology
Bethel University 1990 — 1993
BA, Psychology
Thomas Jefferson High School 1986 — 1989
Risdall Public Relations July 2007 - Present
Public Relations Society of America, Minnesota 1991 - Present
ClearWay Minnesota September 2011 - Present
Irondale Baseball League 2006 - Present
Ronald McDonald House Charities, Upper Midwest 2007 - May 2012
St. Cloud State University 2008 - 2012
Blue Cross and Blue Shield of Minnesota 2000 - 2007
Bethel University 1997 - 2000
Education Minnesota 1993 - 1997
Skills
Media Relations, Marketing Communications, Healthcare, Crisis Communications, Executive Visibility, Public Relations, Social Media, Writing, Community Relations, Non-profits, Integrated Marketing, Strategic Communications, Online Marketing, Marketing, Community Outreach, Press Releases, Internal Communications, Corporate Communications, Newsletters, Event Planning, Social Media Marketing, B2B, Community Development, Speech Writing, Fundraising, Strategic Planning, Nonprofits, Facebook, Editing, Leadership, Copywriting, Blogging, Advertising, Marketing Strategy, Social Networking, Grant Writing, Reputation Management, Copy Editing, Email Marketing, Digital Marketing, Message Development, Journalism, Corporate Branding, Communication Training, Research, Web Content, Management, AP Style, Public Policy, Brand Development
Education
Bethel University 1998 — 2002
M.A., Christian Thought
Saint Cloud State University - G.R. Herberger College of Business 1990 — 1994
bachelor of science, Business Management
St. Cloud State University 1989 — 1994
B.S., Mass Communications
Lincoln High School 1984 — 1988
College prep
Upsher-Smith Laboratories May 2012 - Present
Blue Cross and Blue Shield of Minnesota 2009 - 2012
Astellas Pharma 2008 - 2009
Sanofi Pasteur 2003 - 2008
GlaxoSmithKline 2001 - 2003
Medica 1999 - 2001
Diversified Pharmaceutical Services/Express Scripts 1998 - 1999
Blue Care Network 1994 - 1998
Private Medical Practice 1989 - 1992
Solvay Pharmaceuticals 1985 - 1988
Skills
French, Healthcare Management, Managed Care, Health Insurance, Pharmaceutical..., Clinical Development, Clinical Trial..., PBM, Pharmacoeconomics, Global Health, International Business, Private Practice, Analytics, Informatics, Quality Management, Accreditation, Strategic Leadership, Cross-functional Team..., Matrix Management, Provider Contracting, Contract Negotiations, Provider Relations, Product Development, Sales Process, Product Launch, Marketing Strategy, Product Marketing, Product Life Cycle..., Business Process..., Relationship Development, Client Relationship..., Vendor Relations, Customer Relations, Challenges, Complex Solutions, Strategy Development, Collaborative Leadership, Change Leadership, Decision Making Skills, Conflict Resolution, Building Strong Teams, Managing High..., Staff Mentoring, Driving Results, Execution Skills, Leading Projects, Meeting Deadlines, Budget Development, Budget Management, Fundraising
Education
University of Michigan School of Public Health 1992 — 1994
Master of Public Health (M.P.H.)
The Ohio State University College of Pharmacy 1987 — 1988
Fellowship in Clinical Pharmacology
University of Michigan Medical School 1973 — 1977
Doctor of Medicine (M.D.)
Aquinas College 1969 — 1973
Bachelor of Science, Magna Cum Laude, Biology and Chemistry
Blue Cross Blue Shield of Minnesota January 2010 - Present
Little Dog Blue February 2011 - Present
Home Owner Association November 2011 - Present
Blue Cross and Blue Shield of Minnesota April 2008 - January 2010
Blue Cross Blue Shield of Minnesota October 2006 - April 2008
Blue Cross Blue Shield of Minnesota September 2004 - October 2006
Blue Cross Blue Shield of Minnesota July 2002 - September 2004
Skills
Business Process..., Business Process Mapping, Project Estimation, Business Process..., Document Drafting, User Documentation, Requirements Gathering, Business Modeling, Business Process, Process Improvement, Business Analysis, SDLC, Insurance, Visio, Training, Business Testing, BAT, Business Requirements, Analysis, Six Sigma, Leadership, Requirements Analysis, Vendor Management
Education
Metropolitan State University 2015 — 2017
Bachelor’s Degree, Multidisciplinary Communications
Brown College 2000 — 2002
Associate’s Degree, Communications
University of Minnesota-Twin Cities 2011 — 2012
Extension Program, Master Gardener
Blue Cross and Blue Shield of Minnesota April 2015 - Present
Aquent July 2014 - April 2015
Signature Consultants August 2012 - July 2014
Kforce Inc. August 2011 - August 2012
Excelsior Benefits September 2008 - April 2011
Skills
Search, Talent Acquisition, Salary Negotiation, Staff Augmentation, Technical Recruiting, Benefits Negotiation, Internet Recruiting, SDLC, Applicant Tracking..., Talent Management, Contract Recruitment, Staffing Services, Cold Calling, Employee Benefits, SEO, Screening Resumes, Temporary Placement, College Recruiting, Screening, Insurance, Permanent Placement, Management, Recruiting, Sales, Training, Interviews, Executive Search, Sourcing, Networking, Lead Generation, Account Management
Education
University of St. Thomas 2005 — 2007
Bachelor's, Entrepreneurship
Augsburg College 2003 — 2005
Ashford University August 2012 - Present
Stay Home Mom June 2007 - Present
CASA Program of Yavapai County & Superior Courts of Yavapai County April 2013 - February 2014
Blue Cross and Blue Shield of Minnesota December 2005 - August 2007
OfficeTeam March 2005 - December 2005
Tappe Construction March 2003 - March 2005
Northwestern Mutual July 1998 - March 2003
Skills
Administrative..., Executive..., Spreadsheets, Microsoft Word, Microsoft Office, PowerPoint, Microsoft Excel, Confidentiality, Filing, Telephone Skills, Calendaring, File Management, Office Administration, Fax, Outlook, Data Entry, Lotus Notes, Appointment Scheduling, Time Management, Records Management, Phone Etiquette, Internet Explorer, Travel Planning, Teamwork, Office Equipment, Travel Arrangements, Copying, Calendars, Meeting Scheduling, Executive Support, Telephone Reception, Executive Level..., Transcription, Photocopier, Handle Confidential..., High Level Of..., Expense Reports
Education
Ashford University 2012 — 2016
Bachelor of Arts (B.A.), Social and Criminal Justice, with a Specialization in Criminal Investigations; Minor in Psychology, 4.0
Decorah High School 1994 — 1998
Blue Cross and Blue Shield of Minnesota July 2010 - Present
Hudson Physicians September 2010 - December 2011
Northwest Airlines September 2007 - July 2009
Blue Cross and Blue Shield of Minnesota November 1990 - February 2004
Blue Cross and Blue Shield of Minnesota January 1990 - January 2004
Blue Cross and Blue Shield of Minnesota January 1999 - January 2000
Blue Cross and Blue Shield of Minnesota January 1998 - January 1999
Blue Cross and Blue Shield of Minnesota January 1997 - January 1998
Blue Cross and Blue Shield of Minnesota January 1996 - January 1997
Blue Cross and Blue Shield of Minnesota January 1994 - January 1996
Education
Arizona State University
BA
Blue Cross and Blue Shield of Minnesota July 2014 - Present
Blue Cross and Blue Shield of Minnesota September 2012 - July 2014
Blue Cross Blue Shield of Minnesota September 2010 - August 2012
Blue Cross Blue Shield of Minnesota March 2006 - September 2010
Sun Life Financial June 2005 - February 2006
Blue Cross Blue Shield of Minnesota September 2000 - June 2005
Skills
Health Insurance, Insurance, Employee Benefits, Disability Insurance, Health Savings Accounts, Leadership, Managed Care, Healthcare, Management, Process Improvement, Account Management, Selling, Sales, Competitive Analysis, Medicare
Education
Bethel University 1993 — 1996
Bachelor of Arts, Business Management; Marketing
Prime Therapeutics March 2015 - Present
Blue Cross and Blue Shield of Minnesota March 2014 - March 2015
IBM July 2012 - March 2014
State Farm Insurance October 2011 - June 2012
Bank of America December 2008 - October 2011
IBM February 2007 - December 2008
Sanmina-SCI March 2004 - March 2006
Printek June 2002 - September 2003
Combu-Express February 2001 - April 2002
Skills
DB2, SQL DB2, TOAD for DB2, Databases, Database Administration, HADR, Database Consulting, Managing Database, Database Design, Data Migration, Data Management, Database Monitoring, Data Manipulation, Data Analysis, Backup & Recovery, DDL, DML, DCL, ETL, DB2 9.1, DB2 9.5, DB2 9.7, DB2 10.1, Performance Tuning, Shell Scripting, IBM AIX, Unix, HP-UX, Linux, Windows, Visual Studio, Putty, WinSCP, FTP, SSH Client, VNC, Remote Desktop, Citrix, Lotus Notes, UltraEdit, WebSphere, BladeLogic, WebLogic, SharePoint, Perforce, CMVC, Maximo, HP Service Manager, SQL Tuning, SQL
Education
Universidad de Guadalajara 2004 — 2007
Bachelor Degree in Information Technology (IT), IT, English
Centro de Enseñanza Técnica Industrial 1999 — 2003
Information Technology and Computer's Systems Technologist, IT, Electronic, English
Archiver's May 2011 - September 2012
Creative Memories September 2008 - May 2011
Schwan's Consumer Brands North America, Inc. February 2008 - November 2009
Schwan's Consumer Brands July 2006 - February 2008
Creative Memories June 2005 - July 2006
Creative Memories October 2003 - June 2005
Advanstar Communications October 2001 - October 2003
Luigino's November 2000 - October 2001
Blue Cross and Blue Shield of Minnesota July 1990 - November 2000
Skills
New Business Development, Financial Analysis, Project Management, Direct Sales, Forecasting, Strategic Planning, Marketing, Cross-functional Team..., Team Building, Coaching, Trade Shows, B2B, Customer Relations, Acquistions & Mergers, Budgets, Product Development
Education
University of St. Thomas
Mini Masters of Marketing Management
Augsburg College 1997 — 2000
BA, Accounting
Blue Cross and Blue Shield of Minnesota November 2006 - Present
Spherion Direct Hire October 2005 - November 2006
Staffing Supervisor March 2000 - October 2005
Xerox 1999 - 2000
Skills
Applicant Tracking..., Talent Acquisition, Onboarding, College Recruiting, Technical Recruiting, Recruiting, Taleo, Employee Benefits, Talent Management, Human Resources, Sourcing, Employee Relations, Temporary Placement, Benefits Administration, Workforce Planning, Performance Management, Screening, Training, Interviews, New Hire Orientations, Internet Recruiting
Education
Bemidji State University
Bachelor of Science (BS), Business Administration, Management and Operations
Blue Cross and Blue Shield of Minnesota October 2013 - Present
North Central University May 2006 - September 2013
Bemidji State University August 2002 - May 2006
Rockin' Rebuilt Computers May 1999 - August 2002
Skills
Databases, Firewalls, System Administration, Disaster Recovery, VMware, Windows 7, Technical Support, Windows, SAN, CSS, Microsoft SQL Server, HTML, Network Security, PHP, Debian, JavaScript, MySQL Cluster, Python, SQL, HP Procurve Networking, pfSense, Ubuntu, MySQL, Aruba Wireless, HP, IPv6, Bash, Perl, LAMP administration, Radiant Logic - Virtual..., CyberArk Password Vault, DataPower
Education
Bemidji State University 2002 — 2006
Bachelor, Computer Science, Mathematics
Blue Cross and Blue Shield of Minnesota August 2015 - Present
Blue Cross and Blue Shield of Minnesota June 2012 - August 2015
Blue Cross Blue Shield of Minnesota May 2011 - June 2012
Wellmark Blue Cross Blue Shield 2009 - 2011
Medica 2005 - 2008
Skills
Medical Policy, Utilization Management, Coding and Reimbursement, Managed Care, Health Insurance, HMO, Employee Benefits, Medicare, Strategic Planning, Healthcare Information..., Medicine, Health Policy, HIPAA, Healthcare, Reimbursement, Healthcare Industry, Hospitals, Medicaid, Policy, Leadership, Cross-functional Team..., Pharmacy Benefit..., Benefits Administration, Provider Relations, Disease Management, Public Health, Data Analysis
Education
Rush Medical College of Rush University Medical Center 1983 — 1987
Doctor of Medicine (M.D.)
Augustana College 1980 — 1983
Bachelor of Arts (B.A.), Pre-Medicine/Pre-Medical Studies
Blue Cross and Blue Shield of Minnesota January 2010 - Present
Blue Cross Blue Shield MN October 2003 - Present
Blue Cross Blue Shield MN 2003 - 2010
The St.Paul Companies 1998 - 2002
St Paul Travelers 1998 - 2002
Deluxe Corporation 1992 - 1998
Entex 1990 - 1995
Skills
Process Improvement, Vendor Management, Business Process..., Project Portfolio..., Cross-functional Team..., Asset Managment, Risk Management, Business Analysis, IT Strategy, Integration, IT Service Management, Program Management, Change Management, Business Process, Leadership, Information Technology, Project Management, Business Intelligence, Management Consulting, PMO, IT Management, SDLC, Management, Mergers & Acquisitions, Portfolio Management, Enterprise Architecture, IT Operations, Software Project..., PMP, Enterprise Software, Visio, ITIL, Asset Management, VMware, Disaster Recovery, SharePoint, Software Documentation, Governance, Servers, System Deployment, Data Center, Security, Requirements Analysis, Resource Management, Solution Architecture, Infrastructure, Systems Analysis, Cloud Computing, Incident Management, Requirements Gathering
Education
Bethel University 2004 — 2006
Undergraduate, Organizational Leadership
University of Minnesota - Carlson School of Management
Graduate, Management Academy
Innovative Office Solutions October 2014 - Present
Genii, Inc. on assignment through Accountemps April 2014 - September 2014
Blue Star Media, LLC on assignment through Accountemps January 2014 - September 2014
Washington County Sheriff's Office February 2008 - September 2013
Anton Real Estate Services, Inc. August 2003 - June 2011
Anton Development Group, LLC (formerly known as Anton Construction, Inc.) January 1997 - June 2011
Blue Cross and Blue Shield of Minnesota January 2007 - March 2008
Safetrans 1995 - 1997
Chicago Title Insurance Company April 1992 - May 1995
Skills
Criminal Justice, Microsoft Office, Public Safety, Customer Service, Microsoft Word, Microsoft Excel, Strategic Planning, Public Speaking, Policy, Government, Data Entry, Leadership, Budgets, Accounting, Management, Training, Accounts Receivable, Payroll, Employee Benefits, Human Resources, Analysis
Education
Anoka Ramsey Community College 1994 — 2011
Associate of Science (A.S.), Business, 3.64
Blue Cross and Blue Shield of Minnesota November 2011 - Present
Shookresearch August 2004 - Present
Burke, Inc. July 2009 - August 2011
Management Insight Technologies July 2006 - July 2009
GfK Custom Research October 2004 - June 2006
General Motors August 2000 - October 2004
SHR Perceptual Management 1998 - 2000
Skills
Consumer Insights, Qualitative Market..., Quantitative Market..., Target Market..., Segmentation, Corporate Positioning, Concept Development, Advertising Research, Brand Equity Research, New Product Ideation, Packaging Research, Sponsorship Research, Customer Satisfaction..., Ethnographic Research, Brand Tracking, Tracking Studies, International Research, Focus Groups, IDS, Online Research, B2B Research, B2C Research, Project Implementation, Product Naming, Proposal Writing, Client Services, Client Relationship..., Shopper Insights, Research Project..., Client Development, Client Engagement, Ethnography, Customer Insight, Quantitative, Brand Equity, B2B, Qualitative Research, CRM, Positioning, Financial Services, Project Management, Product Development, Packaging, Customer Engagement, Quantitative Research, Marketing Research, Market Research, Questionnaire Design, Primary Research, Analytics
Education
Arizona State University 1993 — 2001
Ph.D.
Northern Arizona University 1987 — 1993
MA
Northern Arizona University 1987 — 1993
BA
MN.IT Services @ DPS Bureau of Criminal Apprehension October 2014 - Present
MN.IT Services January 2014 - June 2014
Hollstadt & Associates September 2010 - June 2014
Aon Benfield October 2012 - October 2013
Blue Cross and Blue Shield of Minnesota July 2012 - August 2012
AgStar Financial Services, ACA September 2010 - May 2012
US Bank - Multi-Service Aviation December 2008 - June 2010
Scantron March 2008 - April 2008
Pearson Assessments September 2000 - March 2008
Conseco Finance Corporation October 1998 - July 2000
Skills
HP Quality Center..., Gomez Performance..., MS Office Suite, SharePoint, MS Visual Sourcesafe, SourceGear Vault, Software Quality..., Manual Testing, Test Planning, Clarity, ClearQuest, Mac OS X, Windows 7, Mobile Applications, SMS, XHTML, SDLC, S1 Postilion Internet..., Testing, Defect Tracking, Test Cases, System Testing, SQL, XML, Hardware, Integration, Waterfall, SQL Server, User Acceptance Testing, Integration Testing, Web Testing, Exploratory Testing, System Integration..., Quality Center, Quality Assurance, Internet Banking, Web Applications, Microsoft Office, Software Documentation, Business Analysis, Visio, Requirements Analysis, PMP, Requirements Gathering, Business Requirements, Software Development, Microsoft SQL Server
Education
Augsburg College
Bachelor of Science, Management Information Systems
Minnesota State University, Mankato
Bachelor of Science, Business
Blue Cross and Blue Shield of Minnesota June 2015 - Present
ISD 112 August 2013 - Present
ISD 271 October 1999 - August 2013
Minnesota Army National Guard December 1985 - October 2007
Skills
Designing Learning, Mentoring Of Staff, Teaching Math, Teaching Writing, Teaching Reading, Document Preparation, Employee Benefits, Military Training, Military Payroll, Military Operations, Spreadsheets, Data Entry, Lesson Planning, Supervisory Experience, Sports Coaching, Mathematics Education, Management, Microsoft Excel, Microsoft Office, Team Building, Microsoft Word, Customer Service, Teaching, Leadership, Public Speaking
Education
Augsburg College 2002 — 2008
Bachelor of Science (B.S.), Elementary Education and Teaching
Blue Cross and Blue Shield of Minnesota February 2015 - Present
Blue Cross and Blue Shield of Minnesota March 2012 - February 2015
LLK Admin Services, LLC January 2011 - March 2012
T/R Financial Management Group, LLC April 2006 - March 2012
Deloitte Consulting January 2006 - April 2006
The Bond Market Association August 2004 - July 2005
Skills
Administrative Support, Calendars, Office Management, Outlook, Spreadsheets, Administrative..., HIPAA, Process Improvement, Confidentiality, Expenses, Customer Service, Team Building, Health Insurance, Microsoft Excel, Strategic Planning, Microsoft Office, Training, Travel Arrangements, Leadership, Microsoft Word, Administrative...
Education
Davenport University 1988 — 1992
Associate of Applied Science, Executive Secretarial
Baker College of Muskegon
Blue Cross and Blue Shield of Minnesota April 2013 - Present
Thomson Reuters October 2011 - April 2013
Schwan Food Company July 2007 - November 2011
Associated Footwear September 2003 - May 2006
Middle East Airport Services June 2001 - August 2003
Skills
Budgets, Analysis, Variance Analysis, Finance, Financial Analysis, Cash Flow, Project Planning, Accounting, Consolidation, Income Statement, Financial Statements, Risk Management, Business Analysis, Forecasting, Strategic Planning, Financial Reporting, Managerial Finance, Business Strategy
Education
Webster University 2004 — 2006
Master, Business Administration
American University College of Science and Technology 1999 — 2001
Bachelor of Science, Business
UCare January 2013 - Present
UCare March 2009 - January 2013
Prime Therapeutics LLC March 2008 - March 2009
HealthEast St. John’s Hospital May 2006 - March 2008
Blue Cross and Blue Shield of Minnesota June 1991 - May 2006
Skills
Software Documentation, Business Analysis, Training, Management, Program Management, Insurance, Process Improvement, Accounting, Auditing, Health Insurance, Healthcare, Medicaid, Testing, Vendor Management, Visio, Strategic Planning, Managed Care, Healthcare Management
Education
Bethel University
Bachelor of Science Degree, Health Care Management
Blue Cross and Blue Shield of Minnesota June 2014 - Present
Allina Hospitals & Clinics April 2010 - April 2014
Allina Hospitals & Clinics April 2011 - April 2013
Abbott Northwestern Hospital April 2008 - June 2010
Abbott Northwestern Hospital June 2001 - April 2008
Skills
Nursing, Healthcare, Inpatient, Patient Safety, Medical/Surgical, EMR, Hospitals, Healthcare Management, EHR, Healthcare Information..., Epic Systems, Acute Care, Nursing Management, Quality Improvement, JCAHO, Case Managment, Cpr Certified, Physician Relations, Performance Improvement, Wound Care, Medication..., CPOE, Registered Nurses, Nursing Education, Case Management, Critical Care
Education
Walden University 2007 — 2010
MSN, leadership & management
St Catherine University 1997 — 2000
Bachelor's degree, Registered Nursing/Registered Nurse
Illinois Eastern Community Colleges-Lincoln Trail College 1981 — 1983
Associate's degree, Registered Nursing/Registered Nurse
UnitedHealth Group January 2014 - Present
Blue Cross and Blue Shield of Minnesota December 2012 - January 2014
TCA Consulting Services Group September 2011 - December 2012
Regis Corporation May 2006 - September 2011
Regis Corporation October 2006 - September 2010
Regis Corporation May 2006 - October 2006
Skills
Leadership, Enterprise Software, Business Intelligence, IT Management, Management Consulting, SDLC, PMO, Vendor Management, Agile Methodologies, Team Leadership, Team Building, Management, Inventory Control, Process Improvement, Troubleshooting, Business Analysis, Project Management, Requirements Gathering, Retail, Integration, Project Portfolio..., Cross-functional Team..., Mac OS X, XP, SQL, Visio, ITIL, Information Technology, Program Management, Time Management, Novell, Software Development, Microsoft SQL Server, Windows, IBM iSeries, Disaster Recovery, CRM, Windows XP, OS X
Education
Ball State University - College of Business 1975 — 1979
Bachelor of Science, Marketing, Computer Science
Blue Cross and Blue Shield of Minnesota July 2014 - Present
Blue Cross and Blue Shield of Minnesota September 2012 - July 2014
Blue Cross Blue Shield of Minnesota September 2010 - August 2012
Blue Cross Blue Shield of Minnesota March 2006 - September 2010
Sun Life Financial June 2005 - February 2006
Sun Life Financial June 2005 - February 2006
Blue Cross Blue Shield of Minnesota September 2000 - June 2005
Blue Cross Blue Shield of Minnesota September 2000 - June 2005
Skills
Sales, Health Insurance, Leadership, Medicare, Training, Employee Benefits, Insurance, Management, Customer Service, Disability Insurance, Healthcare, Selling, Health Savings Accounts, Business Strategy
Education
Bethel University 1993 — 1996
Bachelor of Arts, Business Management; Marketing
Blue Cross and Blue Shield of Minnesota June 2012 - Present
Lucidity Consulting Group February 2010 - June 2012
Blue Cross Blue Shield of Minnesota July 2005 - February 2010
SPL WorldGroup August 2000 - July 2005
Federated Insurance August 1999 - August 2000
Skills
MBA, Market Research, Collaboration, Problem Solving, Competitive Analysis, Comparative Analysis, Risk Management, J2EE Application..., Java, XML, Resource Allocation, Resource Coordination, Project Management, Web Services, Testing, Java Enterprise Edition, Business Analysis, Integration, Requirements Analysis, Agile Methodologies, Software Project..., SDLC, SQL, Oracle
Education
Saint Mary's University of Minnesota 2007 — 2013
Master of Business Adminsitration
Bemidji State University 1997 — 1999
Bachelor of Science
INTI College 1995 — 1999
INTI Diploma in American University Program
Harms on the Lake July 2015 - Present
Prime Therapeutics September 2012 - Present
Prime Therapeutics January 2014 - July 2015
Prime Therapeutics, LLC December 2010 - October 2012
Blue Cross and Blue Shield of Minnesota July 2001 - December 2010
Blue Cross and Blue Shield of Minnesota 2001 - 2010
Skills
HIPAA, Medicare, Managed Care, Health Insurance, Medicaid, Insurance, Healthcare, Health Policy, Training, Claim, Employee Benefits, Pharmacy Benefit..., Medicare Part D, Utilization Management, Policy
Education
Bemidji State University 1975 — 1979
Music Education
Burnsville High School.
Burnsville High School.
Burnsville High School.
Olson December 2014 - Present
Bloom Health December 2013 - December 2014
Blue Cross and Blue Shield of Minnesota May 2013 - November 2013
Exact Drive, Inc January 2013 - June 2013
Skills
Facebook, Event Planning, Social Media, Microsoft Office, Customer Service, PowerPoint, Microsoft Word, Microsoft Excel, Public Speaking, Event Management, Public Relations, Social Networking, Internal Communications, Project Management, Newsletters, Marketing Communications, Teamwork, Editing, Community Outreach, Strategic Communications, Volunteer Management, Media Relations, English, RFP Generation, internal communica, Social Media Marketing, Time Management
Education
University of Minnesota-Twin Cities 2009 — 2013
BA Communication Studies, College of Liberal Arts, Senior
Arizona State University 2009 — 2011
N/A, Business Sustainability
Blue Cross and Blue Shield of Minnesota 2015 - Present
Comcast August 2013 - July 2015
Mulberrys Garment Care February 2011 - March 2013
We Are The Marvel March 2010 - September 2010
AT&T December 2007 - August 2008
Skills
Customer Service, Customer Retention, Sales, Business Strategy, Communication, Marketing Strategy, Training, Account Management, Telecommunications, Customer Satisfaction, Customer Experience, Call Centers, Team Leadership, Microsoft Word, Leadership, Management, Sales Management, Troubleshooting, Time Management
Education
Anoka Ramsey Community College 2013 — 2015
Project Management
Normandale Community College 2009 — 2010
Hennepin County January 2015 - Present
Hennepin County January 2014 - January 2015
Whymsy at the Galleria November 2009 - January 2014
NuVal Nutrition Education October 2010 - December 2010
Blue Cross and Blue Shield of Minnesota August 2008 - August 2010
Edward Jones November 2007 - May 2008
Associated Bank March 2006 - September 2007
Skills
Community Health, Public Health, Public Speaking, Leadership, Research, Sales, Time Management, Small Business, Microsoft Excel, PowerPoint, Training, Microsoft Word, Microsoft Office, Customer Service, Data Entry, Outlook, Data Analysis, Social Media, Marketing, Healthcare, Community Outreach, Fundraising, Access
Education
St. Cloud State University 2010 — 2012
Bachelor of Science (B.S.), Community Health
University of Minnesota-Twin Cities 2012 — 2012
Internship, Medical Study Research
Northern Arizona University 2008 — 2010
Community Health Promotion
Alexandria Technical College 1999 — 2001
Associate of Arts and Sciences (A.A.S.), Marketing and Sales Management
Family August 2010 - Present
Hudson Wi School District September 2012 - June 2013
Karin's Kids Daycare March 2005 - December 2009
Blue Cross and Blue Shield of Minnesota July 2001 - November 2004
Skills
Child Care, CNA/HHA, Typing, 10-key, Microsoft Office, Finance, Data Entry, Childcare, Critical Thinking, Administrative..., 10 Key, Time Management, Team-oriented, Access, Fundraising, Office Administration, Nonprofits, Community Outreach, PowerPoint, Customer Service, Administrative..., Public Speaking
Education
Concordia University-St. Paul
Bachelor of Arts (B.A.), Behavioral Sciences
Inver Hills Community College 2010 — 2014
Associate of Arts (AA), Associates of Arts
Augsburg College
Blue Cross and Blue Shield of Minnesota May 2014 - Present
Rule 36 Limited Partnerships September 2012 - March 2014
Anoka County April 2005 - September 2012
People Incorporated February 2002 - April 2005
Skills
Licensed Independent..., Mental Health, Program Development, Program Management, Program Evaluation, Leadership Development, Workshop Facilitation, Community Outreach, Nonprofits, Clinical Research, Leadership, Case Management, Training
Education
Augsburg College 1995 — 1998
M.S.W., Progran Development, Policy, and Administration
The University of North Dakota 1988 — 1992
B.S., Psychology
Blue Cross Blue Shield of Minnesota February 2014 - Present
Blue Cross a Blue Shield of Minnesota April 2013 - February 2014
Blue Cross and Blue Shield of Minnesota September 2008 - March 2013
Jewish Hospital & St. Mary's HealthCare January 1997 - November 2004
Anthem Bluecross & Blueshield March 1999 - January 2001
Skills
Hospitals, Medicare, Medicaid, Health Insurance, Healthcare, Managed Care, HIPAA, Direct Patient Care
Education
Bellarmine University 1986 — 1990
Bachelor's degree, Registered Nursing/Registered Nurse
Blue Cross and Blue Shield of Minnesota May 2013 - Present
Blue Cross and Blue Shield of Minnesota April 2012 - May 2013
Transamerica Retirement Management March 2007 - November 2011
Harland (formerly Liberty) November 2006 - March 2007
Liberty July 2004 - November 2006
TCF Bank 2000 - July 2004
Skills
Marketing Strategy, Team Management, Market Planning, Promotions, Internal Communications, Marketing Communications, Cross-functional Team..., Online Advertising, Brand Management, Online Communications, Event Management, B2B Marketing, B2B2C, Team Building, Strategic Planning, SEO, Advertising, Integrated Marketing, Interactive Marketing, Social Media Marketing, New Business Development, Marketing, Marketing Research, Strategic Communications, Strategy, Public Relations, Creative Direction, Management, Leadership, Direct Marketing, Start-ups, Segmentation, Email Marketing, Product Launch, Marketing Management
Education
Bethel University
Graduate Level Degree, Master's of Communication
University of Wisconsin-Eau Claire
Bachelor of Arts, Journalism / Advertising
HealthPartners of Minnesota January 2010 - December 2014
Blue Cross and Blue Shield of Minnesota February 2008 - November 2009
Rogers Benefit Group October 2006 - February 2007
United Health Care/PacifiCare of Arizona May 1998 - July 2006
Skills
Sales Management, Marketing, Account Management, Strategic Planning, Leadership, Team Building, Microsoft Word, Health Insurance, Training, Employee Benefits, Sales, Customer Retention, Medicare, Insurance, Customer Service, Claim, Disability Insurance, Life Insurance, Term Life Insurance
Education
Defense Information School Fort Benjamin Harrison , IN 1978 — 1992
Certificate, Journalism, Broadcasting & Public Affairs
Fridley High School 1974 — 1977
Diploma, General Studies, 3.2
Anoka Ramsey Community College
Business/Commerce, General, 3.2
Blue Cross and Blue Shield of Minnesota July 2015 - Present
Cargill October 2014 - May 2015
NACR September 2013 - September 2014
Self-Employed July 2011 - September 2013
Lawson Software June 2008 - April 2010
Lawson Software 2005 - 2008
Absolute! October 2004 - November 2005
Best Buy October 2003 - October 2004
Towers Watson March 2001 - October 2003
Essential Decisions Inc December 2000 - July 2001
Skills
Training, Public Speaking, Program Management, Healthcare, Data Analysis, Leadership, Strategic Planning, Non-profits, Business Process..., Business Analysis, Volunteering, Senior Services, Software Documentation, Analysis, Nonprofits, Leadership Development, Process Improvement, Human Resources, Cross-functional Team..., Business Process, ERP, Requirements Analysis, Visio, SDLC
Education
Bethel University 2010 — 2012
MA, Gerontology
Vital Aging Network - EVOLVE 2010 — 2011
Leadership Development Program
Winona State University 1976 — 1980
BS, Business Administration
Delta Air Lines June 2015 - Present
Hollstadt & Associates July 2012 - Present
Blue Cross and Blue Shield of Minnesota July 2012 - June 2015
United Health Group March 2008 - July 2012
Mayo Clinic May 2000 - March 2008
Skills
HL7, SQL, Agile Methodologies, Crystal Reports, Interfaces, Microsoft Excel, Microsoft Word, Microsoft Office, Databases, Requirements Analysis, Requirements Gathering, Requirements Management, Portals, Web Services, Visual Basic, Testing, Project Management, Process Improvement, Data Analysis, Business Process, Business Analysis, Business Requirements, Visio, Vendor Management, SDLC, Management, Business Process...
Education
Ashford University 2006 — 2012
Master of Business Administration (M.B.A.), Business/Project Management
William Penn University 1996 — 2000
Bachelor's degree, Computer Science
Blue Cross and Blue Shield of Minnesota June 2012 - Present
Midwest Vision Centers December 2007 - June 2012
Regis Hairstylist September 2001 - December 2007
Education
Model College of Hair Design 2000 — 2001
Cosmetology license, Cosmetology/Cosmetologist, General
Hibbing High School 1996 — 2000
Diploma, General Studies
IT Consultant Freelance October 2014 - February 2015
AmeriPride Services September 2010 - September 2014
Blue Cross and Blue Shield of Minnesota August 2008 - September 2010
Regis Corporation August 2004 - August 2008
American Express April 2004 - August 2004
Motorbooks International July 2000 - August 2003
Fair Isaac Corporation April 1993 - July 2000
National Association of Insurance Commissioners January 1988 - April 1993
Boston Gas January 1986 - January 1988
Price Waterhouse January 1984 - January 1986
Skills
Data Warehousing, ERP, Software Development, Business Planning, Product Development, Requirements Analysis, Direct Marketing, Business Intelligence, ETL, SDLC, Application Development, Process Improvement, Data Integration, E-commerce, Data Management, Strategic Planning, Customer Relations, IT Governance, Enterprise Architecture, Vendor Management, Oracle E-Business Suite, Business Analysis, Governance, Business Objects, Visio, Management, Customer Service, Project Management, Data Modeling, Integration, Requirements Gathering, IT Strategy, Software Project..., Business Process
Education
Bemidji State University
Bachelor of Science
University of Iowa
Master of Business Administration (MBA), Management Information Systems
Blue Cross and Blue Shield of Minnesota September 2013 - Present
Blue Cross and Blue Shield of Minnesota September 2008 - September 2013
Halvor Lines, Inc. June 2005 - September 2008
Dobson Communications October 2001 - June 2005
Skills
Training, Leadership, Management, Insurance, Vendor Management, Process Improvement, Team Building, Call Centers, Claim, SDLC, Business Analysis, Business Process..., Budgets, Analysis, Strategy, Program Management, Networking, Microsoft Office, HIPAA, Customer Service
Education
Bemidji State University 2011 — 2011
Business Administration and Management, General
Blue Cross and Blue Shield of Minnesota January 2013 - Present
Thomson Reuters April 2008 - January 2013
Wells Fargo Bank July 2004 - April 2008
Skills
Forecasting, Business Analysis, Microsoft Excel, Access, Analysis, VBA, Database Design, Relational Databases, Scripting, Data Analysis, Process Improvement, Project Management, Financial Modeling, Cognos, Business Process..., Leadership, Finance
Education
Bethel University 2015 — 2017
Master of Business Administration (MBA), Finance
University of St. Thomas 2002 — 2004
B.A., Finance
Blue Cross and Blue Shield of Minnesota January 2014 - Present
Boston Scientific October 2013 - December 2013
Best Buy October 2012 - October 2013
MoneyGram International February 2012 - September 2012
Merrick Inc. September 2007 - April 2011
Education
Augsburg College 2010 — 2012
Bachelor of Arts (B.A.), Business Administration and Management, General
Blue Cross and Blue Shield of Minnesota October 2014 - Present
Blue Cross Blue Shield of Minnesota October 2008 - June 2013
United States Air Force November 2001 - May 2006
Skills
Program Management, Process Improvement, Team Building, Leadership Development, Quality Assurance, Team Leadership, Strategic Planning, Operations Management, Customer Service, Public Speaking, Organizational..., Project Management, Networking, Staff Development, Coaching, Sales, Risk Management, Management, Training, Leadership
Education
Bethel University
Blue Cross and Blue Shield of Minnesota September 2014 - Present
Cargill August 2011 - September 2014
Lender Processing Services, Inc. (LPS) September 2007 - August 2011
SuperValu 2002 - 2007
Skills
Vendor Management, Disaster Recovery, Business Continuity, Risk Assessment, Process Improvement, IT Strategy, Business Analysis, Mainframe, Project Management, Crisis Communications, Budgets, Business Process, Business Process..., Change Management, Cross-functional Team..., Data Center, Enterprise Architecture, Enterprise Risk..., Governance, IT Service Management, Leadership, Sarbanes-Oxley Act, Risk Management, IT Operations, Project Planning, PCI DSS, Incident Management, Business Continuity..., Software Documentation, Security, SDLC, Information Technology, ITIL, IT Management, SharePoint, Requirements Gathering, Information Security..., Visio, PMO, PMP, Integration, Management, Project Portfolio..., Program Management, Information Security, IT Audit
Education
Bethel University 1991 — 1995
BA, Speech Communications
Bethel University 1991 — 1995
Bachelor's degree, Communication and Media Studies
Blue Cross September 2010 - Present
Emergency Foodshelf Network February 2009 - Present
Adobe 2005 - 2013
Blue Cross and Blue Shield of Minnesota 2010 - 2012
Kelly Services April 2009 - May 2010
Kelly Services December 2008 - March 2009
Kelly Services September 2008 - November 2008
Kelly Services January 2008 - September 2008
Ameriprise Financial July 1996 - October 2006
Project Offstreets 1999 - 2001
Skills
Resume Writing
Education
Bethel University
BA, Organizational Studies
. Member Services SpecialistPrime Therapeutics2013 - 2013
Mental Health Systems, PC 2012 - 2013
Blue Cross and Blue Shield of Minnesota September 2005 - October 2012
Skills
Over 13 years of..., Microsoft Office, Microsoft Word, Microsoft Excel, Lotus Notes, Medical Terminology, Human Anatomy, Medical Coding, Databases, Marketing, Medical Records, Event Planning
Education
AAPC Online 2012 — 2012
Certificate of Professional Coding, Medical Coding, Passed
Brown College 1996 — 1998
Associate of Arts (A.A.), Radio and Television, 3.4
Blue Cross and Blue Shield of Minnesota June 2015 - Present
Edina Realty October 2014 - Present
Arthur J. Gallagher & Co. December 2013 - Present
Talec Group Insurance Services, (TGIS)Inc. April 2000 - September 2013
New York Life Insurance Company May 1997 - 2002
Hartford Life Insurance Company February 1997 - March 2000
Reliastar Life Insurance Company August 1995 - February 1997
Macy's November 1991 - December 1995
Skills
Life Insurance, Health Insurance, Insurance, Disability Insurance, Health Savings Accounts, Investments, Long-term Care, Term Life Insurance, Small Business, Underwriting, Strategic Planning, Employee Benefits, Business Strategy, Strategic Financial..., Insurance..., Consumate Entrepreneur, Trainer, Management Consulting, Estate Planning, Entrepreneur, Accident, Account Management, Critical Illness, Entrepreneurship, Fixed Annuities, Leadership, Management, Risk Management, Whole Life, Sales, Universal Life, Brokers, 401k, Health Care Reform, Retirement, Training
Education
University of St. Thomas - Opus College of Business 2015 — 2015
Mini MBA, Business Administration and Management, General
Augsburg College 1989 — 1993
Business Administration, Economics, Macro, Micro Economics
William Mitchell College of Law 1989 — 1990
General Studies, Entertainment Law
Delta Dental of Minnesota March 2015 - Present
Blue Cross and Blue Shield of Minnesota March 2014 - March 2015
Target December 2012 - March 2014
Target August 2010 - December 2012
Target July 2007 - August 2010
Target June 2005 - July 2007
Target February 2004 - June 2005
Target March 2002 - February 2004
Washburn McReavy Funeral Home May 2000 - March 2001
Skills
Retail, Merchandising, Customer Service, Event Planning, Research, Microsoft Word, Microsoft Office, Cross-functional Team..., Microsoft Excel, PowerPoint, Strategic Planning, Public Speaking, Customer Experience, Time Management, Strategy, Leadership Development, Sales, Advertising, Management, Marketing
Education
Augsburg College 2012 — 2014
Master's Degree
Metropolitan State University 2004 — 2008
BA
Totino Grace H.S. 1991 — 1995
Blue Cross and Blue Shield of Minnesota June 2012 - Present
IBM Global Business Services April 2010 - June 2012
Blue Cross Blue Shield of Minnesota April 2009 - April 2010
Concord USA January 2008 - April 2009
GMAC ResCap March 2005 - December 2007
America Online July 2001 - November 2005
Software AG November 1995 - July 2001
Morgan Stanley 1990 - 1995
Education
Amherst College 1986 — 1990
Blue Cross and Blue Shield of Minnesota July 2012 - Present
IBM September 2011 - Present
Blue Cross and Blue Shield of Minnesota September 2011 - June 2012
Land O'Lakes February 2009 - October 2009
Evergreen Investments April 2007 - January 2008
9Tech Consulting 2007 - 2008
DHS State of MN 2005 - 2008
BCBSRI November 2002 - December 2003
Reliant Energy 2001 - 2002
TSI Soft 1998 - 2000
Skills
EDI, Integration, EAI, SQL, SOA, XML, WMB, WTX, Mercator, HIPAA, Oracle SQL, WebSphere Message Broker, Datastage, Websphere, Business Analysis, SDLC, Requirements Analysis, DB2, PL/SQL, Enterprise Architecture, Data Warehousing, Solution Architecture, Oracle, ETL, Unix, WebSphere, Java Enterprise Edition
Education
University of Minnesota - Carlson School of Management 2012 — 2014
Master of Business Administration (MBA)
Indian Institute of Technology, Kharagpur 1990 — 1994
BTechHonors
Atomic Energy Central School 1976 — 1990
Blue Cross and Blue Shield of Minnesota June 2012 - Present
Blue Cross and Blue Shield of Minnesota 2012 - 2013
TekSystems January 2007 - February 2009
Best Buy Technology Group / Accenture 2004 - 2006
Best Buy 1995 - 2004
Skills
Windows Server 2003, Windows Server 2008, Windows Server 2008 R2, Enterprise Architecture, Virtualization, 2008 R2, VMware, Windows Server, Cluster, Disaster Recovery, Storage Area Networks, Active Directory, SCCM, Operating Systems, HP, ITIL, Data Center, Windows, Integration, SAN, VMware ESX, Security, Servers, DNS, IT Management, Network Administration, Firewalls, Citrix, Architecture, Cisco Technologies, Network Security, Linux, Storage, Cloud Computing, System Deployment, Infrastructure, High Availability, Solaris, IT Operations, Hardware, IIS, IT Service Management, Racks, Organizing Meetings, Server Architecture, IT Strategy, Cigars, Sheds
Education
Brown College
Electronics Engineering
Willmar High School
Blue Cross and Blue Shield of Minnesota April 2015 - Present
Hollstadt & Associates November 2012 - April 2015
Federal Reserve Bank of Minneapolis July 2011 - November 2012
Mayo Clinic October 2008 - February 2011
Mayo Clinic August 2004 - October 2008
Lifetime Computers November 2001 - August 2004
Western Digital March 1998 - July 2000
Skills
Analysis, Leadership, Business Analysis, Business Process..., Financial Analysis, Finance, Software Documentation, Process Improvement, Data Analysis, Access, Healthcare, Microsoft Excel, Forecasting, Business Objects, Visio, Customer Service, Requirements Gathering, Requirements Analysis, Business Requirements, Siebel, Webi, Project Management, Business Process, Strategy, Crystal Reports, Financial Reporting, Resource Management, Strategic Planning, Managerial Finance, Business Strategy, Cross-functional Team..., Healthcare Industry, Business Development, Strategic Financial..., Healthcare Information..., Budgets, Project Planning, Management, Team Leadership, Consulting
Education
Augsburg College 2005 — 2007
Master of Business Administration (MBA), Business Administration and Management, General
Winona State University 2000 — 2002
Bachelor of Business Administration (BBA), Business Administration and Management, General
Blue Cross and Blue Shield of Minnesota 2014 - Present
MN PRSA January 2012 - December 2013
Northwest Area Foundation October 2006 - 2013
Area Agency on Aging of Western Michigan March 2000 - September 2006
Saint Mary's Health Services March 1999 - March 2000
WWMT-TV July 1991 - March 1999
Hubbard Broadcasting All News Channel 1990 - 1991
KARE-11 1989 - 1989
Skills
Media Relations, Journalism, Public Relations, Writing, Strategic Communications, Community Relations, Press Releases, Crisis Communications, Social Media, New Media, Strategic Planning, Public Speaking, Social Media Marketing, Newsletters, Facebook, SEO, Publicity, Social Networking, Online Marketing, Digital Marketing, Communications Strategy, Reputation Management, Website Development, Content Strategy, Promotions, Web Content, Video Production, Philanthropy, Radio, Broadcast, Internal Communications, Broadcast Journalism, Volunteer Management, Copy Editing, Event Planning, Corporate Communications, Speech Writing, Communications Planning, Public Affairs, Community Outreach, Marketing Communications, Media Planning, Content Development, Social Media Measurement, Editing, Event Management, Spokesperson, Storytelling, Copywriting, Nonprofits
Education
Crown College 2012 — 2014
MBA, Business Administration
New York University 2010 — 2011
Professional Certificate, Digital Social Media Marketing
Bethel University
Bachelor of Arts, Communications
Blue Cross and Blue Shield of Minnesota May 2014 - Present
Blue Cross Blue Shield of Minnesota 2001 - Present
Honoring Women Worldwide 2012 - 2013
Carlson Wagonlit Travel October 1999 - November 2001
Skills
Testing, Data Warehousing, Business Intelligence, Test Automation, Vendor Relations, Vendor Management, Business Intelligence..., User Acceptance Testing, Agile Methodologies, Business Process..., ITIL, Agile Project Management, Management, Test Planning, Business Process, Software Documentation, Teradata, Process Improvement, Requirements Gathering, Quality Center, Test Management, Business Requirements, SDLC, Integration, Visio, Solution Architecture, Supplier Evaluation, Business Analysis, Waterfall, Software Project..., Data Management, Requirements Analysis, Data Integration, Contract Negotiation, Systems Analysis, Software Quality..., Defect Tracking, PMO, ETL, SharePoint, ClearQuest, Oracle, Test Cases, Databases, Project Portfolio..., Regression Testing, Resource Management, PMP, Performance Testing, QTP
Education
Moscow State Regional University (former Moscow Pedagogical Institute named after N.K. Krupskaya)
mathematics, linguistics
Blue Cross and Blue Shield of Minnesota August 2012 - Present
Blue Cross and Blue Shield of Minnesota August 2010 - April 2012
Blue Cross and Blue Shield of Minnesota January 2008 - August 2010
Blue Cross and Blue Shield of Minnesota November 2004 - January 2008
Boston Scientific 1995 - 2004
Skills
Data Warehousing, Teradata, Solution Architecture, Data Integration, Wherescape Red, Business Intelligence, Tableau, Analytics, SAS, Cognos, Requirements Analysis, Oracle, Business Analytics, DB2, Visio, Business Analysis, Informatica, Data Modeling, Data Quality, Database Design, Systems Analysis, Databases, Sparx Enterprise..., Master Data Management, Enterprise Architecture, SDLC, ETL, Requirements Gathering, Performance Tuning, Integration
Education
Case Western Reserve University 1982 — 1984
B.S. Biomedical Engineering
Bethel University 1979 — 1982
B.A. Liberal Arts/Engineering
Blue Cross and Blue Shield of Minnesota November 2012 - Present
Minnesota Department of Education May 2009 - November 2012
MN Department of Public Safety, MN School Safety Center January 2008 - May 2009
Minnesota Department of Education March 2006 - January 2008
Center for Reducing Rural Violence August 1998 - December 2005
Skills
Research, Non-profits, Program Evaluation, Public Speaking, Government, Project Facilitation, Kaizen Facilitation, Strategic Planning..., Large Group Facilitation, Grant Writing, Grant Review, Grants Administration, Youth Development, Youth Engagement, Qualitative Research, Research Design, Survey Research, Survey Design, Report Writing, Grants, Public Policy, Nonprofits, Data Analysis, Public Health, Program Development
Education
Beloit College 1994 — 1998
Bachelor of Arts, Sociology, emphasis in Criminal Justice
Milaca High School
Blue Cross and Blue Shield of Minnesota September 2012 - Present
Cornerstone January 2013 - Present
Blue Cross Blue Shield of Minnesota September 2007 - September 2012
Blue Cross and Blue Shield of Minnesota September 2001 - September 2007
MLT Vacations 2000 - 2001
Stonebridge Group Incorporated 2000 - 2000
techies.com 1999 - 2000
Express Scripts 1997 - 1998
Aetna 1989 - 1997
Skills
Process Improvement, Health Insurance, HIPAA, SDLC, Project Management, Healthcare, Business Process..., Vendor Management, Change Management, Insurance, Leadership, Visio, Program Management, Product Management, Business Requirements, Requirements Gathering
Education
Augsburg College 2004 — 2010
Master, Leadership
Augsburg College 1999 — 2004
Bachelor, Management Information Systems
Blue Cross and Blue Shield of Minnesota Manager, Procurement Operations and Supplier DiversityBlue Cross Blue Shield of MinnesotaJuly 2004 - Present
The pampered chef 1999 - 2005
Skills
Project Planning, Negotiating Contracts, Supplier Negotiations, Attention To Detail, Supplier Diversity, SAP, Problem Solving, Training Skills, Project Coordination, Communications Strategy, Contract Negotiation, Cross-functional Team..., Vendor Management
Education
University of St. Thomas 2014 — 2014
Certified Professional Project Manager
Augsburg College 2006 — 2008
MBA
National Louis University
Blue Cross and Blue Shield of Minnesota June 2015 - Present
Target December 2014 - May 2015
Halliburton March 2014 - November 2014
Thomson Reuters April 2006 - March 2014
BHP Billiton December 2005 - April 2006
Rockwell Collins November 2004 - July 2005
T-Systems September 2004 - October 2004
Infogenic Systems September 2000 - July 2004
DHL November 1998 - August 1999
Illinois Blue May 1998 - June 1998
Skills
SQL, Functional..., Requirements Analysis, Agile Methodologies, Software Project..., SAP Implementation, Microsoft SQL Server, SAP, SDLC, Software Development, Spring, XML, Integration, Oracle, Data Migration, SAP R/3, Business Process, Testing, Databases, SAP ERP, Quality Assurance, Project Management, Project Planning
Education
Bradley University 1996 — 1998
Master of Business Administration (MBA), Accounting and Finance
Dhaka University of Engineering and Technology
S2Tech November 2014 - Present
Cognizant Technology Solutions June 2004 - November 2014
EZCORP June 2014 - October 2014
Xerox October 2013 - May 2014
Blue Cross and Blue Shield of Kansas April 2012 - September 2013
Wells Fargo May 2011 - March 2012
Kohl's Corporation March 2010 - April 2011
Express Scripts April 2008 - February 2010
Blue Cross and Blue Shield of Minnesota January 2008 - March 2008
OptumInsight (Formely Ingenix) November 2006 - December 2007
Skills
SDLC, Global Delivery, Software Project..., Requirements Analysis, Scrum, Software Development, Agile Methodologies, Management, Project Planning, Leadership, Java Enterprise Edition, REST Web Services, EDI 270/271, Spring MVC, JSP 1.2, Struts 1.1, JMS 2.0, WebSphere Application..., Rational Team Concert, EJB, SQL, Hibernate, JSF, JQuery, Oracle, Web Services, Java, SOA, Business Analysis
Education
Birla Institute of Technology and Science 2001 — 2003
Master of Science (M.S.), Software Systems
University of Madras 1994 — 1998
Bachelor of Engineering (B.E.), Electrical, Electronics and Communications Engineering
Blue Cross and Blue Shield of Minnesota September 2014 - Present
Hollstadt & Associates August 2012 - August 2014
GJE Inc January 2010 - October 2012
G&K Services April 2000 - January 2010
Help/Systems 1994 - 1999
Skills
SDLC, Six Sigma, Program Management, Project Management, Software Project..., Visio, Cross-functional Team..., Business Analysis, Team Building, Team Leadership, SharePoint, Change Management
Education
Brown College 1981 — 1982
Computer Programming
Blue Cross and Blue Shield of Minnesota 2012 - Present
Minnesota Health Literacy Partnership 2008 - Present
BHSI Behavioral Health Services 2005 - Present
Blue Cross Blue Shield of Minnesota 1995 - 2012
Skills
Healthcare, Public Health, Program Management, Quality Improvement, Program Evaluation, Clinical Research, Health Policy, Health Education, Medicaid, Managed Care, Public Speaking, Case Management
Education
University of Iowa 1989 — 1993
BA, Psychology
Bethel Seminary
Marriage and Family Therapy
Bethel University
MA, Counseling Psychology
Blue Cross September 2011 - Present
Blue Cross and Blue Shield of Minnesota September 1994 - September 2011
Skills
Administrative..., Outlook, Lotus Notes, Data Entry, Spreadsheets, Customer Service, Microsoft Excel, Health Insurance, Visio, Access, Microsoft Word, Microsoft Office
Education
National American University-Brooklyn Center 2009 — 2013
Associate's degree, Business Administration/Finance, A
Blue Cross and Blue Shield of Minnesota March 2015 - Present
Target September 2011 - March 2015
Target April 2010 - August 2011
Target April 2008 - April 2010
Wells Fargo February 2006 - March 2008
Wells Fargo November 2003 - January 2006
Skills
Process Improvement, Business Analysis, Leadership, Program Management, Project Management, Requirements Analysis, Strategic Planning, Change Management, SDLC, Team Leadership, Business Value, Full SDLC, Performance Management, Strategic Communications, Diversity & Inclusion, Microsoft Excel, Training, Microsoft Office, Analytics, PowerPoint, Analysis, Talent Management, Business Process, Management, Microsoft Word, Team Building, Data Analysis, Requirements Gathering, Strategy
Education
Augsburg College 2005 — 2006
Master of Business Administration (M.B.A.)
St. Cloud State University 2002 — 2003
Business Administration and Management, General
The Blake School May 2013 - Present
Blue Cross and Blue Shield of Minnesota June 2006 - October 2008
Uversidad de la Sierra Sur August 2005 - January 2006
Legal Systems Marketing Corporation October 1992 - July 2005
Control Data Corporation 1979 - 1989
Education
Hamline University 2001 — 2007
M.A., English as a Second Language
Augustana College (SD) 1975 — 1979
B.A., Theater
WellCare Health Plans June 2014 - Present
WellCare Health Plans January 2014 - Present
Preferred Homecare November 2009 - February 2014
Blue Cross and Blue Shield of Minnesota 2012 - 2012
Coventry Health Care, Inc. 2010 - 2012
Connextions, Inc 2010 - August 2011
Greater Twin Cities and Greater Phoenix United Way 2002 - 2010
UnitedHealth Group 1993 - 2009
UnitedHealthcare 2006 - 2008
CIGNA 1980 - 1993
Skills
Managed Care, Healthcare, Medicare, Health Insurance, Strategic Planning, Insurance, Health Policy, Medicaid, Employee Benefits, Team Building, Public Speaking, Mergers, Executive Management, Change Management, Non-profits, Program Management, Leadership, Leadership Development, Community Outreach, Policy, Marketing, Mergers & Acquisitions, Healthcare Industry
Education
The University of Connecticut School of Law 1981 — 1985
JD, Law
Amherst College 1976 — 1980
BA, American Studies
Amherst College 1976 — 1980
Bachelor's degree
Amherst College 1976 — 1980
Bachelor's degree, American/United States Studies/Civilization
Blue Cross and Blue Shield of Minnesota August 2012 - Present
Blue Cross Blue Shield of Minnesota October 2010 - August 2012
IBM Global Business Services April 2010 - October 2010
Blue Cross Blue Shield of Minnesota September 2004 - March 2010
Cognizant Technology Solutions September 2003 - September 2004
Uniprise October 1999 - September 2003
Skills
User Acceptance Testing, Waterfall, ClearQuest, Defect Tracking, Test Management, Test Planning, Software Quality..., SDLC, Functional Testing, Estimating, Testing Resource..., Test Data, Risk Management, Risk Assessment, Testing Metrics, Leadership, Rational, Business Process, Testing, Regression Testing, Manual Testing, Business Analysis, System Testing, Quality Assurance, Data Warehousing, Test Cases, Software Project..., Agile Methodologies, Process Improvement, Metrics, Business Requirements, Performance Testing, Visio, Software Documentation, Integration, Agile Testing, Business Intelligence, QTP, Mainframe, JCL, Project Portfolio..., Requirements Analysis, Resource Management, DB2, Systems Analysis, Requirements Gathering, Cross-functional Team..., COBOL, Agile Project Management, SQL
Education
Bemidji State University 1995 — 1999
Bachelor of Science, Elementary Education
Rainy River Community College 1993 — 1995
Associate of Arts (A.A.), General Studies
State of Minnesota May 2010 - Present
National Marrow Donor Program October 2008 - May 2009
Blue Cross Cross and Blue Shield of Minnesota October 2006 - December 2007
3M January 2005 - July 2006
Prime Therapeutics May 2001 - June 2003
Fingerhut July 1994 - May 2001
Blue Cross and Blue Shield of Minnesota September 1989 - July 1994
Skills
Project Management, Business Analysis, PMP, Leadership, E-commerce, Team Building, SDLC, Visio, Program Management, Process Improvement, Project Portfolio..., Requirements Analysis, PMO, SharePoint, Requirements Gathering, Vendor Management, Software Project..., Agile Methodologies, Business Intelligence, Cross-functional Team..., IT Strategy, Change Management, Business Process, MS Project, IT Management, Business Process..., Integration, Enterprise Architecture, Business Requirements
Education
Augsburg College 1995 — 2002
BA, Business Administration Major, MIS Minor
University of St. Thomas
Project Manager Certificate
Century College
AA, General Liberal Arts
Alexandria Technical College
Diploma, Computer Programming
Blue Cross and Blue Shield of Minnesota August 2012 - Present
Blue Cross Blue Shield of Minnesota October 2007 - August 2012
Blue Cross Blue Shield of Minnesota September 1997 - October 2007
Wells Fargo Bank March 1996 - September 1997
US Bank March 1987 - March 1996
Skills
Software Documentation, SDLC, Datacap, Java, Access, Visio, DB2, Websphere, Agile Methodologies, Visual Basic, HP Exstream, Troubleshooting, Business Analysis, Software Project..., Crystal Reports, Oracle, Enterprise Architecture, Vendor Management, Solution Architecture, Data Warehousing, ITIL, Databases, SOA, Requirements Gathering, Software Development, User Acceptance Testing, Business Requirements, Systems Analysis, Microsoft SQL Server, Testing, Weblogic, JCL, PL/SQL, Disaster Recovery, SharePoint, SQL, Business Process, Requirements Analysis, XML, Mainframe, Unix, Quality Center, Agile Project Management, AIX, COBOL, Business Process..., MS Project, Integration, Business Intelligence, Management
Education
Augsburg College
BA, Management Information Systems, Economics, Magna Cum Laude, High Honors
Briggs and Morgan, P.A. October 2014 - Present
Briggs and Morgan, P.A. May 2013 - August 2013
Minnesota Vikings Football, LLC August 2012 - September 2012
Blue Cross and Blue Shield of Minnesota May 2012 - August 2012
U.S. Bank May 2010 - August 2011
Allianz Life May 2009 - August 2009
Highland National Golf Course May 2005 - August 2008
Skills
Negotiation, Microsoft Excel, PowerPoint, Actuarial Science, Microsoft Office, Microsoft Word, Financial Modeling, Fixed Annuities, Research, Insurance, Public Speaking, Social Media, Strategic Planning, Sales
Education
University of St. Thomas School of Law 2011 — 2014
Juris Doctor
Boston College - Wallace E. Carroll Graduate School of Management 2007 — 2011
Bachelor of Science (B.S.), Management
Minnesota Department of Human Services September 2010 - Present
Blue Cross and Blue Shield of Minnesota 1997 - Present
University of Minnesota School of Public Health 2000 - 2008
Minnesota Center for Health Care Ethics 1995 - 1999
Minnesota Department of Health 1993 - 1997
University of Minnesota Center for Bioethics 1986 - 1992
Education
Boston University School of Law
JD
Syracuse University
BA, Philosophy
Blue Cross and Blue Shield of Minnesota November 2012 - Present
Hollstadt & Associates May 2012 - November 2012
Traust Consulting December 2011 - January 2012
Regis Corporation 1998 - September 2011
New Resources Consulting 1998 - 2000
CSC 1997 - 1998
General Mills 1987 - 1995
Skills
Program Management, Business Analysis, Process Improvement, Change Management, Project Portfolio..., ERP, Team Building, Retail, IT Governance, Business Process..., Business Intelligence, Analysis, Mentoring, Team Leadership, Risk Management, Supply Chain, Coaching, Team Management, JD Edwards, Application Development, IT Management, Business Process, SDLC, PMO, Software Project..., Requirements Gathering, Problem Solving, Agile Project Management, Project Planning, Project Implementation, Governance, E-commerce, Agile Methodologies, Vendor Management, Leadership, Management Consulting, CRM, Integration, Cross-functional Team..., Requirements Analysis, Business Requirements
Education
Brigham Young University 1976 — 1978
BS, Accounting
LDS Business College
Associate of Science (AS), Accounting
City of Hope January 2013 - Present
Group Health Cooperative May 2007 - December 2012
Fletcher Allen Health Care May 2004 - May 2007
Allina Hospitals & Clinics September 1987 - May 2004
Blue Cross and Blue Shield of Minnesota November 1985 - September 1987
Skills
HIPAA
Education
Augsburg College 1981 — 1985
Bachelor's degree, Accounting and Finance
University of St. Thomas
MBA, Executive MBA
Blue Cross and Blue Shield of Minnesota December 2012 - Present
Ameriprise Financial Services, Inc. March 2012 - December 2012
Ameriprise Financial Advisors January 2010 - March 2012
Mariee Photography January 2010 - January 2012
Ameriprise Financial Advisors January 2007 - January 2010
Ameriprise Financial Advisors May 2005 - December 2006
Ameriprise Financial Advisors 2003 - 2005
Ameriprise Financial Advisors 2000 - 2003
Skills
ITIL, IT Service Management, Vendor Management, Process Improvement, Incident Management, Service Management, Service Delivery, Change Management, Project Management, IT Operations, Process Management, Leadership, Requirements Analysis, Team Leadership, Software Project..., Problem Management, Availability Management, Visio, Disaster Recovery, Management, Service Desk, Outsourcing, Sla, Software Documentation, IT Management, Release Management, Enterprise Software, Project Planning, Project Portfolio...
Education
Arizona State University 1992 — 1997
B.A., Political Science
Augsburg College
Computer Science
HealthPartners May 2014 - Present
HealthPartners June 2008 - Present
UMR 2005 - 2008
Wausau Insurance 2004 - 2005
The Pampered Chef 1992 - 2004
Health Risk Management 1985 - 1992
Blue Cross and Blue Shield of Minnesota 1985 - 1986
Blue Cross and Blue Shield of Minnesota 1984 - 1985
Skills
Health Insurance, Employee Benefits, Managed Care, Customer Service..., Sales Management, Direct Sales, Group Presentations, Conflict Resolution, Health Savings Accounts, Health Care Reform, Account Management, Health & Welfare..., Stop Loss, Medical Underwriting, Strategic Negotiations, Self funding, Health and Wellness, Onsite Clinics, Sales, Disease Management, Writing, Proposal Writing, Training, Management, Healthcare, Process Improvement, Customer Service, Strategic Planning, Insurance
Education
Bethel University 1980 — 1984
B.A., English
Blue Cross and Blue Shield of Minnesota January 2013 - Present
Blue Cross and Blue Shield of Minnesota January 2012 - January 2013
Blue Cross Blue Shield of Minnesota January 2002 - March 2012
State of North Dakota January 1998 - December 2001
US Bank 1985 - 1987
Skills
Medicare, Data Analysis, Visio, Medicaid, Insurance, Requirements Gathering, Software Documentation, Requirements Analysis, Process Improvement, Health Insurance, HIPAA, Vendor Management, Business Analysis, Business Process..., Healthcare, Analysis, Change Management
Education
Alexandria Technical College 1984 — 1986
A.S., Integrated Information Systems Specialist
Blue Cross and Blue Shield of Minnesota January 2015 - Present
Blue Cross and Blue Shield of Minnesota May 2013 - January 2015
Blue Cross Blue Shield of Minnesota May 2011 - May 2013
Verizon Wireless January 2008 - May 2010
Skills
Customer Service, Coaching, Call Center, Outlook, Insurance, Time Management, Retail, Team Leadership, Microsoft Word, PowerPoint, Teamwork, Telephone Skills, Customer Experience, Microsoft Office, Sales, Call Centers, Cold Calling
Education
Minnesota State University, Mankato 2003 — 2007
Bachelor of Applied Science (BASc), Communication Studies
Anoka Ramsey Community College 2001 — 2003
Blue Cross and Blue Shield of Minnesota November 2011 - Present
Milliman June 2006 - November 2011
University of Nebraska-Lincoln August 2003 - May 2006
Modern English March 2003 - April 2003
Reden & Anders, Ltd. June 2001 - February 2003
Tillinghast - Towers Perrin June 2001 - October 2002
Blue Cross Blue Shield of Minnesota May 1999 - August 1999
Skills
SAS, Actuarial Science, Risk Management, Strategic Leadership, Analytics
Education
University of Nebraska-Lincoln 2003 — 2006
M.S., Mathematics
Beijing Union University 2003 — 2003
Chinese Language International School
St. Olaf College 1997 — 2001
B.A., Mathematics
Chiang Mai University 2000 — 2000
Thai Language, History, and Culture
Mount Holyoke College 2000 — 2000
Mathematics REU Program
Blue Cross and Blue Shield of Minnesota August 2011 - Present
Blue Cross Blue Shield of Minnesota June 2008 - August 2011
Minneapolis, MN March 2002 - October 2008
Skills
Health Insurance, Insurance, Claim, Medicare, HIPAA, Medicaid, Managed Care
Education
Bethel University 2010 — 2012
Bachelor of Science (BS), Registered Nursing/Registered Nurse
Worthington Community College, Worthington MN 1991 — 1997
Associate of Science (A.S.), Registered Nursing/Registered Nurse
Prime Therapeutics May 2015 - Present
Blue Cross and Blue Shield of Minnesota August 2010 - May 2015
Skills
Project Management, Program Management, Change Management, Project Planning, Microsoft Office, Software Project..., Strategic Planning, Process Improvement, Requirements Analysis, MS Project
Education
Bharathiar University
Bachelor of Engineering (BE)
Project Management Institute
PMP
Blue Cross and Blue Shield of Minnesota December 2012 - March 2015
Merrill Communications June 2006 - February 2012
MBS Textbook Exchange October 2005 - May 2006
Skills
ITIL Foundations Course, Microsoft SharePoint,..., Operating Systems: ..., Office Versions: ..., SharePoint, Project Management
Education
Brown College
Computer and Information Sciences
Saint Paul College-A Community and Technical College
Business Administration and Management, General
UnitedHealth Group April 2013 - Present
UnitedHealth Group December 2012 - April 2013
Blue Cross and Blue Shield of Minnesota July 2012 - November 2012
UnitedHealth Group July 2011 - July 2012
City of Cottage Grove July 2002 - April 2011
Air China July 1997 - July 2000
Education
University of St. Thomas 2001 — 2003
Master of Science (MS), Computer Software Engineering
Chengdu University of Technology 1993 — 1997
Bachelor of Engineering (BE), Computer Science
Federal Reserve Bank of Kansas City February 2015 - Present
Vados Bait & Tackle April 1995 - Present
Vados Bait & Tackle April 1995 - Present
Federal Reserve Bank of Minneapolis July 2013 - February 2015
Blue Cross and Blue Shield of Minnesota March 2013 - July 2013
Corporate Technologies October 2012 - March 2013
City of Ramsey May 2003 - October 2011
Hennepin County August 1999 - May 2003
Skills
Medical First Responder, Comp TIA IT..., Help Desk Professional..., Microsoft Office..., Enforcement, Emergency Management, Private Investigations, Law Enforcement..., Physical Security, Investigation, Police, Public Safety, Security Management, Taser, Criminal Justice, Hostage Negotiator, Defence Sector, Computer Forensics, Forensic Analysis, Security Operations, Field Training, Windows Server, EMR Training, Help Desk Support, Microsoft Certified..., Antivirus
Education
Brensten Education 2012 — 2012
MCITP, Information Technology
Century College
AA, Law Enforcement
First Administrators, Inc. December 2005 - Present
Blue Cross and Blue Shield of Minnesota January 2003 - December 2005
Lakehead Constructors, Inc. October 2003 - December 2003
Skills
Business Analysis, Health Insurance
Education
Bemidji State University 1998 — 2002
Bachelor of Business Administration (B.B.A.), Business Administration
Hibbing Community College-A Technical and Community College 1996 — 1998
Associate's degree
Hibbing Vo-Tech 1979 — 1981
Court Reporter
Blue Cross and Blue Shield of Minnesota November 2013 - Present
Gemini Inc. September 2005 - November 2013
Education
Bemidji State University
Bachelor of Science (BS), Social Work in the School System
CIGNA Behavioral Health August 2012 - Present
CIGNA Behavioral Health September 2005 - August 2012
Blue Cross and Blue Shield of Minnesota January 2002 - September 2005
Education
Aquinas College
Bachelor of Arts (BA), History
Boys and Girls Clubs of America September 2010 - Present
ZENTA Recoveries LLC June 2009 - February 2010
Blue Cross and Blue Shield of Minnesota September 2000 - September 2005
Skills
Microsoft Office, PowerPoint, Microsoft Excel, Microsoft Word, Team Leadership, Customer Service, Teamwork, Leadership
Education
Baker College Center for Graduate Studies 2012 — 2015
Bachelors Information Technology and Security, Information Technology
North Carolina Agricultural and Technical State University 1998 — 2000
Florence-Darlington Technical College
Information Technology
Accenture February 2015 - Present
Dhasa June 2013 - December 2013
Blue Cross and Blue Shield of Minnesota 2011 - May 2013
Skills
Java, SQL, Oracle, Python, Databases, Spring MVC, Eclipse, Data Modeling, PL/SQL, Agile Methodologies, Data Analysis, ETL, SDLC, Database Design, Data Warehousing, Erwin, DWH, Microsoft Excel, BIRT, Reports, Agile Methodolgy, Maven, Tomcat 5, SonarQube, MySQL
Education
Andhra University 1999 — 2001
Master Of Computer Science, Computer Science
Blue Cross and Blue Shield of Minnesota July 2006 - Present
Fairview Health Services November 2005 - July 2006
Target Corporation September 2005 - November 2005
Skills
Application Packaging, Altiris Deployment..., Altiris Console, Microsoft SCCM 2012, Patch Management, Incident Management, Windows 7 Migration, SCCM, XP, Active Directory, Software Deployment, Windows 7, Print Management, Executive Support, C-Level Executive..., Software Packaging, Windows XP, Citrix, Technical Support, Disaster Recovery
Education
Brown College 2003 — 2005
Associate's degree, Information and Networking Technology
University of Minnesota-Twin Cities 2002 — 2003
Blue Cross and Blue Shield of Minnesota August 2015 - Present
OptumInsight August 2014 - Present
OptumHealth July 2009 - Present
Masonic Cancer Center, University of Minnesota March 2008 - July 2009
University of Florida June 2004 - March 2008
University of South Florida July 2002 - July 2004
Skills
SAS programming, Statistics, Business Intelligence, Data Management, Data Analysis, Health Policy, Public Health, Healthcare Information..., Time Series Analysis, Clinical Research, Mixed Model, Regression Models, Missing Data, Numerical Simulation, Survival Analysis, Health Economics, Informatics, Clinical Trials, Managed Care, Program Evaluation, Healthcare Consulting, Healthcare Analytics, Operations Management, Financial Management..., Financial Analysis, Financial Accounting, System Dynamics, Medicine, Dentistry, Pharmaceutical Sales, Hospitals, SAS, Biostatistics
Education
University of St. Thomas 2012 — 2014
Master of Business Administration (M.B.A.), Health/Health Care Administration/Management
University of South Florida 2001 — 2003
Master of Science in Public Health (M.S.P.H.), Biostatistics
Capital University of Medical Sciences
Bachelor's degree, Medicine
Blue Cross and Blue Shield of Minnesota July 2006 - Present
Blue Cross and Blue Shield of Minnesota July 2006 - Present
Blue Cross and Blue Shield of Minnesota July 2006 - Present
Skills
Organization, Typing, Microsoft Office, Customer Service
Education
Anoka Ramsey Community College 1998 — 2000
Associate's degree, Health and Medical Administrative Services
Anoka Technical College 1998 — 2000
Associate's degree, Health and Medical Administrative Services
Blue Cross and Blue Shield of Minnesota August 2006 - Present
EDS February 2001 - November 2006
Candian Pacific Railway August 1998 - February 2001
Champion Auto Stores May 1986 - August 1998
Skills
ITIL, Visio, Disaster Recovery, Vendor Management, Active Directory, Software Documentation, Lotus Notes, Windows XP, SharePoint, Process Improvement, Windows 7, SDLC, IT Service Management
Education
Anoka Ramsey Community College
Associate's degree Pending, Business Administration and Management, General
Blue Cross and Blue Shield of Minnesota December 2013 - Present
Correctional Healthcare Companies 2010 - 2013
Wexford Health Sources 2007 - 2010
Skills
Insurance, Leadership, Microsoft Office, Strategic Planning, Project Management, Process Improvement, Training, Team Building, Corrections, Chronic Care Management, Community Outreach, Communication, Program Development
Education
Methodist College of Nursing 2003 — 2005
Bachelor of Science in Nursing, Registered Nursing/Registered Nurse