Bureau of Collection Recovery
Industry: Company
DescriptionFounded: 1985 Parent organization: Minacs Limited
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Bureau of Collection Recovery Employees
Bureau of Collection Recovery June 2012 - Present
Wells Fargo Home Mortgage 2011 - 2012
Skills
Finance, Microsoft Office
Education
American InterContinental University 2006 — 2008
Bachelor of Business Administration (BBA), Accounting and Finance
Adkins Properties July 2002 - Present
Best Buy January 2012 - September 2014
Best Buy September 2009 - January 2012
MSM Inc. April 2009 - August 2009
AT&T Wireless January 2008 - April 2009
Bureau of Collection Recovery April 2007 - November 2007
Financial Recovery Services October 2006 - March 2007
CitiFinancial October 1999 - September 2006
Allied Interstate 1997 - 1998
Allied Interstate 1997 - 1998
Skills
Microsoft Office, Microsoft Excel, Customer Retention, Human Resources, Social Media, Marketing, Finance, Customer Service, Spanish, Administrative..., Public Speaking, Strategic Planning, Small Business, Risk Management, Customer Satisfaction, Management, New Business Development, Outlook, Operations Management, Insurance, Office Administration, Team Building, Customer Experience, Team Leadership, Recruiting, Time Management, PowerPoint, Employee Benefits, Data Entry, Sales, Invoicing, Coaching, Social Networking, Negotiation, Event Planning, Sales Management, Microsoft Word, Call Center, Vendor Management, Retail, Telephone Skills, Inventory Management, Account Management, Teamwork, Call Centers
Education
St. Cloud State University - Herberger Business School 1993 — 1996
B.S., Insurance
PerformTel March 2015 - Present
PayCheck Direct November 2014 - February 2015
American Family Insurance April 2014 - November 2014
Green Mill Restaurants Inc. March 2014 - June 2014
Bureau of Collection Recovery April 2011 - March 2014
Express Scripts December 2011 - January 2012
Skills
Microsoft Office, Microsoft Excel, Microsoft office 2010, Customer Service, Telephone Skills, Leadership, Communication, Teamwork, Computer Proficiency, Time Management, Data Entry, Microsoft Word, Hospitality
Education
North Hennepin Community College 2009 — 2016
Business Management Certificate, Business
Onamia High School 2005 — 2009
High School, Generals
Delta Air Lines 2012 - Present
HealthyCoordinates January 2010 - Present
GeoComm December 2008 - July 2012
4-Track Films January 2004 - February 2010
CitEscape July 2005 - July 2008
Ridgewater College May 2004 - June 2005
Bureau of Collection Recovery November 2003 - May 2004
Dixie North Band August 2002 - October 2003
Mid-Minnesota Development Commission April 1999 - June 2003
Northward Homes September 1998 - May 1999
Skills
Customer Service, Technical Support, Technical Writing, Grant Writing, Digitization, Staff Management, Comprehensive Planning, GIS, Research Projects, CAD, ArcGIS, Sound Design, GIMP, Dreamweaver, MapInfo Professional
Education
Eppley Institute for Parks and Public Lands 2011 — 2011
ESRI Virtual Campus 2009 — 2010
Ridgewater College 2003 — 2005
AAS, Wireless Communications
St. Cloud State University 2001 — 2001
Geographic Information Science and Cartography
University of Alaska Fairbanks 1992 — 1997
B.S., Natural Resource Management
Boston Scientific July 2015 - Present
Boston Scientific July 2013 - Present
Boston Scientific May 2012 - August 2012
Bureau of Collection Recovery August 2007 - September 2009
Acorn Appraisals, LLC 2006 - 2009
Gurstel Chargo January 2007 - August 2007
Citi Financial Auto 2000 - 2007
Bureau of Collection Recovery 1999 - 2000
Skills
Forecasting, Microsoft Office, Customer Service, Loans, Microsoft Excel, Microsoft Word, Marketing, Accounts Receivable, PowerPoint, Outlook, Process Improvement, Management, Training, Access, Team Building, Leadership, Data Analysis, Call Centers, Analysis, Software Documentation, Negotiation, Visio, Team Leadership, Business Analysis, Integration, Testing
Education
University of Minnesota-Twin Cities
Business Analysis Certificate
University of Minnesota - Carlson School of Management 2009 — 2013
Bachelor of Science in Business (BSB), Management Information Systems
ERC December 2012 - Present
Army National Guard September 2008 - September 2014
Cavalry Portfolio Services December 2011 - April 2012
Bureau of Collection Recovery - an Aditya Birla Minacs company August 2003 - May 2011
Bureau of Collection Recovery April 2010 - June 2010
Skills
Cross-functional Team..., Strategic Leadership, Business Process..., EBITDA Growth, Call center start-up, Predictive Dialers, Dialer Management, Microsoft SQL Server, Six Sigma, Organizational Design, Multi-Site Operations, International Project..., Executive Management, Performance Management, Competitive Analysis, Microsoft Office, Call Center, Vendor Management, Call Centers, Telecommunications
Education
Ridgewater College 2003 — 2005
Business, Political Science
Princeton University 2002 — 2002
Political Science
STANLEY Security November 2014 - Present
GSSC (General Security Services Corporation) August 2014 - November 2014
Bureau of Collection Recovery July 2013 - May 2014
Covidien 2007 - 2012
Target 2003 - 2007
Target 2002 - 2003
Boston Scientific June 2000 - December 2001
Tom James Company April 1997 - June 2000
Skills
Customer Service, Retail, Loss Prevention, Public Speaking, Microsoft Word, Compliance
Education
North Hennepin Community College 2002 — 2003
Associate of Science (A.S.), Criminal Justice
Bureau of Collection Recovery 2011 - 2013
Data Recognition Corporation March 2005 - May 2011
Pearson Educational Measurement March 2005 - May 2010
Office Max December 2008 - April 2010
BestMark, Inc. July 2009 - January 2010
North Memorial Medical Center December 2001 - July 2003
Methodist Hospital May 1998 - October 2001
Caregivers Network, Inc. October 1997 - April 1998
Bryn Mawr Health Care Center April 1996 - October 1997
Education
University of Minnesota-Twin Cities 1991 — 1995
B. S. N., Nursing
Talbot Theological Seminary 1981 — 1986
N/A, New Testament
University of Minnesota-Twin Cities 1972 — 1977
B. A., German
Viking Magazine Service 2015 - Present
Wells Fargo April 2013 - September 2013
RSP Marketing August 2010 - March 2011
Bureau of Collection Recovery 2011 - 2011
Skills
Marketing
Education
Hennepin Technical College 2008 — 2009
Precision Metal Working
Hennepin Technical College 2008 — 2008
Office Support Certificate
UnitedHealth Group 2015 - Present
Bureau of Collection Recovery - a Minacs company 2010 - 2014
Bureau of Collection Recovery 2007 - 2010
Radysha's Pizza 2006 - 2008
Kanda Restaurant 2002 - 2006
Sykes 2000 - 2002
Skills
Troubleshooting, Call Centers, Management, Leadership, Service Delivery, Team Leadership, Process Improvement, ITIL, Time Management, Vendor Management, Software Documentation, Active Directory, Technical Support, Call Center, Project Management, Customer Service, Telecommunications, Windows, CCNA, Data Center, Microsoft Office, Team Management, TCP/IP, Outsourcing, CRM, Security, Operating Systems, Microsoft SQL Server, Operations Management, IT Management, Program Management, IT Service Management, Windows Server, Linux, Servers, Asterisk, Microsoft Exchange, IP PBX, PCI DSS, Disaster Recovery, Backup Exec, Cisco Technologies, Fortinet, Co-location, Predictive Dialers, VoIP, VPN, Networking, Change Management, Help Desk Support
Education
Universidad Internacional de las Américas 1995 — 1999
Industrial Engineering
British School of Costa Rica 1990 — 1994
High School/Secondary Diplomas and Certificates
Accounting at Northcentral Tech 2010 - 2012
Eastbay, Inc. November 2002 - January 2010
Bureau of Collection Recovery July 2002 - October 2002
Woods Equipment- Central Fabricators March 1987 - March 2002
Skills
Good Communication, Fast Learner, Organization, Reliable, Loyal, Hard Worker, Exel Spreadsheet, Internet, Microsoft Office, quickbooks Pro and..., Leadership, Sales, Customer Satisfaction, Financial Analysis, Work Ethic, QuickBooks, Communication, Quality Assurance, Qualitative Research, Problem Solving, PowerPoint, Customer Service, Accounting, Budgets, Teamwork, New skills, Expertise, Microsoft Excel, Time Management, Management, Accounts Receivable, Data Entry, Accounts Payable, Payroll, Inventory Management, Access, Analysis, Outlook, Manufacturing, Training, Microsoft Word, Process Improvement, Purchasing, Marketing, Coaching
Education
Northcentral Technical College 2010 — 2012
Associate's degree, Associate of Applied Science-Accounting Degree, 3.8/4.0
District One Technical School 1976 — 1977
Associate's degree, Welding Technology/Welder, Vocational