Calling Solutions
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Calling Solutions Employees
Comcast May 2015 - Present
Urban Lending Solutions April 2014 - Present
Volt Workforce Solutions November 2013 - Present
n/a-freelance January 2008 - Present
LifePics Inc November 2013 - January 2014
IBM April 2013 - October 2013
Calling Solutions November 2007 - October 2008
teleNetwork May 2006 - August 2007
West Interactive May 2003 - September 2004
Skills
Business Intelligence, IT Strategy, Requirements Analysis, Program Management, Integration, Project Management, Cloud Computing, Operating Systems, Help Desk Support, Mobile Devices, Wireless, Software Development, Troubleshooting, Linux, Technical Support, Software Installation
Education
San Antonio College 2011 — 2013
Biology-Pre Nursing
Austin Community College 1999 — 2002
Stanford University School of Medicine - Division of General Medical Disciplines July 2014 - Present
Stanford University School of Medicine - Department of Medicine December 2012 - July 2014
ECPI University - Online Campus October 2008 - December 2012
Calling Solutions October 2001 - November 2003
Parcel Plus, Inc. September 1999 - September 2000
Skills
Campus, Student Financial Aid, Student Affairs
Education
Texas A&M University - Kingsville 2003 — 2004
Master of Education (M.Ed.), Adult Education
The University of Georgia 1996 — 1999
Bachelor of Social Work
Lakewood 2007 - Present
HSBC 2006 - 2007
HSBC January 2003 - January 2006
RMH Teleservices 2001 - 2003
Calling Solutions 1999 - 2001
Ticketmaster 1998 - 1999
Skills
Leadership Development, Public Speaking, Event Planning, Strategic Planning, Team Leadership, Customer Service, Social Media Marketing, Coaching, Project Management, Microsoft Office, Leadership, Process Improvement, Recruiting, Start-ups, Sales, Business Development, Nonprofits, Training, Team Building, Community Outreach, Volunteer Management, Organizational..., Public Relations, Management, Budgets, Project Planning, Call Centers, Teaching, Program Management, Staff Development, Marketing Strategy, Spanish, Program Development, Strategy, Marketing Communications, Microsoft Word, PowerPoint, Microsoft Excel, Employee Relations, Operations Management, Sales Management, Business Strategy, Supervisory Skills, Marketing
Education
The University of Texas at El Paso
UTEP
Nationwide Insurance February 2012 - Present
ACS - A Xerox Company April 2011 - October 2011
CWTSato Travel September 2010 - March 2011
Calling Solutions December 2007 - March 2010
ORION Marketing Group, Inc. January 2004 - 2007
Skills
Insurance, Customer Service, Microsoft Office, Leadership, Sales, Process Improvement, Risk Management, Team Building, Training, Marketing, Social Media, Customer Satisfaction, Project Management, Public Speaking, Outlook, Life Insurance, Sales Management, Property & Casualty..., Event Planning, Budgets
Education
San Antonio College 2005 — 2007
Mortuary Science and Embalming/Embalmer
Palo Alto College 2002 — 2003
Associate in Arts
Brackenridge Highschool 1999 — 2002
Diploma
The World Bank June 2014 - August 2014
National Council for the Evaluation of Social Development Policy (CONEVAL) April 2013 - July 2013
National Council for the Evaluation of Social Development Policy (CONEVAL) September 2011 - March 2013
Calling Solutions August 2010 - August 2011
National Autonomous University of Mexico (UNAM) - School of Economics January 2011 - June 2011
Education
Cornell University 2013 — 2015
Master of Public Administration (MPA), Economic and Financial Policy, 3.84
Universidad Nacional Autónoma de México 2005 — 2010
Bachelors of Science Degree in Economics, Economics, 9.82/10
OR AFL-CIO September 2014 - Present
Catholic Community Services of Lane County August 2014 - Present
Oregon Social Learning Center February 2013 - January 2015
Enterprise Rent-A-Car August 2008 - August 2011
NWDirect October 2007 - April 2008
Calling Solutions June 2007 - October 2007
FXProtrader S.A.de C.V. May 2006 - October 2007
Calling Solutions January 2005 - May 2006
Toyo Ltd. April 2004 - January 2005
Constructora SERES April 2003 - April 2004
Skills
Public Speaking, Community Outreach, Public Relations, Event Planning, Grassroots Organizing, Policy Analysis, Research, Translation, Team Leadership, Interpreting, Training, Interviews, Leadership, Data Entry, Sales, Spanish, Qualitative Research, Statistics, Recruiting, Politics, Customer Service, Policy, Analysis, Event Management, Social Media, PowerPoint, Microsoft Office, Employee Training, Social Networking, FX trading, Outlook, Team Building, GIS, Workshop Facilitation, Volunteer Management, Strategic Planning, Microsoft Word, Sales Management, Public Policy, Teamwork, Intercultural..., Critical Thinking, Cultural Awareness, Microsoft Excel, English, Call Centers, Data Analysis
Education
University of Oregon 2012 — 2014
Bachelor of Arts (B.A.)
Lane Community College 2010 — 2012
Associate of Arts (A.A.)
Calling Solutions N.A. August 2011 - Present
Verizon 2012 - 2015
Calling Solutions January 2005 - August 2011
Sears Holdings Corporation January 2005 - August 2011
Citicorp June 1998 - March 2002
Skills
Coaching, Budgets, Management, Leadership, Team Building, BPO, Business Strategy, Telemarketing, Call Centers, Account Management, Sales, Customer Experience, New Business Development, Microsoft Office, Performance Management, Customer Satisfaction, Troubleshooting, Customer Service, Employee Training
Education
The University of Texas at San Antonio 2013 — 2014
Project Management, Six Sigma
UTSA 1998 — 2003
Bachelor's degree, Business Administration and Management, General
Infosys September 2014 - Present
3M May 2012 - August 2013
3M November 2011 - May 2012
3M March 2011 - November 2011
3M November 2009 - November 2011
3M September 2008 - November 2009
3M July 2007 - August 2008
Calling Solutions February 2007 - July 2007
Skills
Product Marketing, Digital Marketing, Marketing Management, Six Sigma, Project Management, Industrial Engineering, Sales Management, Sales, Lean Thinking, Lean Tools, Risk Assessment, Financial Analysis, Brand Management, New Product..., Change Management, Marketing Strategy, Strategy
Education
Hult International Business School 2013 — 2014
Master of Business Administration (MBA)
Instituto Tecnológico y de Estudios Superiores de Monterrey 2010 — 2011
Marketing Diploma, Marketing
Universidad Panamericana 2008 — 2009
Specialty in Project Management, Project Management
Universidad Panamericana 2004 — 2008
Industrial Engineering
University of Nottingham 2006 — 2007
Exchange Program, Industrial Engineering
Calling Solutions August 1999 - Present
Calling Solutions, Inc August 2001 - February 2005
Education
St. Mary's University 1993 — 1998
BA, English Communications
BBVA Compass January 2010 - Present
The Corpus Christi Army Depot April 2009 - December 2009
Landmark Valley Homes July 2008 - April 2009
BNY Mellon November 2006 - July 2008
JPMorgan Chase September 2003 - November 2006
Precision Records April 2003 - September 2003
TD October 2000 - December 2002
Calling Solutions March 1999 - August 2000
Skills
Banking, Mortgage Lending, Loans, Finance, Credit, Access
Education
Texas A&M University-Kingsville 1994 — 2000
Bachelor of Business Administration (BBA), Marketing
Everest University-South Orlando Campus January 2013 - Present
Kirby Company November 2012 - December 2012
Calling Solutions October 2012 - November 2012
Skills
Business Efficiency, Microsoft Operating..., 35 WPM, Eager to learn new..., Highly detail oriented, 3.5 GPA in college, Accounting Applications
Education
Everest University-South Orlando 2013 — 2014
Accounting
Hallmark College of Technology/Hallmark College of Aeronautics 2007 — 2007
Associate of Science (AS), Business Administration and Management, General