Canon ITS
Industry: Company
DescriptionCanon IT Solutions Inc., is a Japanese company headquartered in Tokyo, Japan, that offers IT services. Revenue: 75.6 billion JPY Headquarters: Tokyo, Japan Founded: July 1, 1982 Number of employees: 3,107 (2017) Parent organizations: Canon, Canon Marketing Japan Inc. Subsidiaries: Canon BizAttenda, Qualysite Technologies,
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Canon ITS Employees
SportsMED Orthopaedic Surgery and Spine Center March 2015 - Present
n/a-freelance December 2013 - Present
Canon ITS 2011 - Present
General Morgan Inn 2009 - 2011
Unity Urology 2009 - 2010
Skills
35 WPM, Customer Experience, Microsoft Office, Good Clinical Proctices, ICH guidelines, Medical Terminology, Office Administration, Electronic Filing, Telephone Skills, Data Entry, Administration, Management, PowerPoint, Research, Leadership, Event Planning, Coaching, Outlook, Customer Service, Call Centers, Microsoft Excel, Microsoft Word, Public Speaking
Education
Walden University 2011 — 2013
Master's degree, Clinical Research Coordinator
Tusculum College 2004 — 2008
Bachelor of Arts (B.A.), Biology, General
Canon ITS October 2006 - Present
MAPS COMMUNICATION April 2004 - September 2005
City of Newport News June 1986 - June 2001
United States Air Force September 1985 - November 1997
US Navy February 1981 - August 1985
Skills
Microsoft Office, Customer Service, Troubleshooting, Microsoft Excel, Microsoft Word, Windows, Project Management, PowerPoint, Active Directory, HTML, Computer Hardware, Outlook, Access, MAC OSx 10.7, 6, 5, 4, Linux (Ubuntu, Fedora,..., Wireless Networking, Local Area Network, VMware
Education
ECPI University 2009 — 2010
Associate, Network and Internet security
Embry-Riddle Aeronautical University 1982 — 1984
AAS, Aeronautical science
Hampton City Schools June 2015 - Present
Cox Communications May 2014 - June 2015
Canon ITS June 2007 - May 2014
EDS December 2006 - February 2007
Dell September 2005 - November 2006
Skills
Active Directory, Technical Support, Customer Service, Help Desk Support, Microsoft Office, Troubleshooting, Computer Hardware, Printers, Servers, Hardware
Education
Tidewater Community
Health IT Studies
University of Phoenix Online
Associate of Arts, Information Technology/Networking
Tidewater Community College
Canon ITS November 2010 - Present
East Carolina University January 2010 - May 2010
Skills
Data Analysis, Higher Education, Microsoft Office, Research, Access, Public Speaking, Microsoft Excel, PowerPoint, Statistics, Social Media, Microsoft Word, Windows, Customer Service, Leadership
Education
East Carolina University 2004 — 2010
Major - Information Technology, Minor - Business Administration
Rocky Mount Senior High School 2001 — 2004
Dollar Tree Stores April 2014 - Present
Cegedim Relationship Management December 2013 - February 2014
Canon ITS November 2011 - April 2013
Skills
Computer Hardware, Computer Repair, Technical Support, Soldering, Network Administration, Active Directory, Customer Support, Computer Maintenance, Computer Network..., Computers, Electronics...
Education
ECPI University 2008 — 2010
Associate's degree, Computer Engineering
Verizon July 2014 - Present
Verizon August 2013 - July 2014
Xerox October 2012 - August 2013
Canon ITS September 2010 - October 2012
Jillians March 2008 - May 2010
Skills
Customer Service, Training, Account Management, Microsoft Office, Troubleshooting, Team Building, Sales, Coaching, Employee Relations, New Hire Orientations, Microsoft Excel, Outlook, CRM, PowerPoint, Microsoft Word, Call Centers, Teamwork, Technical Support, Social Networking, Inventory Management, Human Resources, Leadership Development, Onboarding, Windows, Recruiting, Performance Management, Management, Team Leadership, Leadership, Customer Satisfaction, Public Speaking, Event Planning, Employee Training, Time Management, Data Entry, Business Analysis, Process Improvement, Problem Solving, Research, Policy, Organizational...
Education
Norfolk State University
Pinellas County Schools August 2010 - Present
Pinellas County Schools August 2010 - Present
DaVita dba HomeChoice Partners Inc October 2004 - March 2010
Direct Holdings/Lillian Vernon and TimeLife August 2003 - October 2004
CANON ITS December 2000 - July 2003
Wachovia Bankcard February 2000 - December 2000
LogoWear Embroidery January 1999 - January 2000
First Coastal Bank October 1996 - April 1999
IHS Clearwater January 1995 - August 1996
Beverly Enterprises January 1988 - January 1995
Skills
Onboarding, Recruiting, Employee Relations
Education
Saint Leo University
MBA, Masters in Business
Saint Leo University
BA, Human Resources
St. Petersburg College
AA
Elite Contracting Group, Inc. January 2012 - Present
Canon ITS November 2009 - December 2011
Carolina Lighthouse Realty January 2007 - January 2010
Xerox Corporation September 1970 - December 2003
Skills
Operations Management, Contract Management, Project Planning, Management, Project Management, Leadership, Team Building, Strategic Planning, Contract Negotiation, Team Leadership
Education
University of Rochester - Simon Business School 1997 — 1998
MBA, Management
Dollar Tree Stores June 2014 - Present
Dollar Tree Stores September 2012 - June 2014
Charter Communications September 2011 - September 2012
Canon ITS August 2010 - September 2011
Skills
Customer Service, Customer Satisfaction, Computer Hardware, Troubleshooting, Windows 7, Technical Support, Software Installation, Hardware, Laptops, Routers, LAN-WAN, XP, Help Desk Support, Networking, Wireless Networking, Cabling, Computer Network..., Windows, Hardware Installation, Printers, Remote Desktop, System Administration, Windows Vista, Hardware Support, Windows XP
Education
ECPI University 2008 — 2011
Bachelors of Sciemce, Information Systems
Cartridge World of Virginia Beach October 2010 - Present
Photography by Justin Partain March 2005 - Present
Illusivemedia January 2010 - September 2011
Canon ITS March 2005 - October 2009
Ritz Camera September 2003 - March 2005
Skills
Photography, Photoshop, Videography, Mac, Digital Photography, Video, Portrait Photography, Camera, Image Editing, Photos, Music Videos, Adobe Creative Suite, Event Photography, Fashion, Portraits, Film, Lighting, Canon, Lightroom, Weddings, Digital Imaging, Commercial Photography, Image Manipulation, Databases, Troubleshooting, Help Desk Support, Apple OS, Windows XP Pro, Windows Vista, Information Technology, Database Administration, Facebook, Social Media, Customer Service, Microsoft Office, Microsoft Word, SQL, Visio, PL/SQL, Network Administration
Education
Tidewater Community College 2007 — 2010
Associates, General Studies
Hickory High School 1999 — 2002
Yes
Verizon June 2014 - Present
Canon ITS June 2009 - June 2014
Wal-mart July 2005 - June 2009
Skills
Computer Hardware, Troubleshooting, Technical Support, Windows, Windows 7, Customer Service, Microsoft Office, Microsoft Operating..., Software Installation, Printers, Wireless Networking, Help Desk Support, Hardware, Networking, Operating Systems, Computer Repair, OS X, Laptops, System Deployment, Group Policy, Exceeding Customer..., Systematic Approach, Customer Education, Printer Drivers, Fax, Device Drivers, Software Deployment, Communication Skills..., Self-starting, Command Prompt, PeopleSoft, IEEE 802.11, Integrity, Phone Etiquette, Customer Contact, File Sharing, OSI Model, Basics of Unix, Word Processors, Fiber Optic Cable
Education
ECPI College of Technology 2007 — 2009
Associate's Degree, Computer Electronics Engineering Technology, 3.2 GPA
Pungoverse Productions May 2007 - Present
Canon ITS November 2013 - Present
Apple November 2011 - October 2013
USAA March 2008 - October 2008
American Funds August 2005 - June 2007
Coleman & Associates May 2001 - August 2005
Coleman & Associates March 1999 - May 2001
NationsBank April 1998 - March 1999
NationsBank June 1995 - April 1998
NationsBank January 1993 - June 1995
Skills
Customer Service, Microsoft Office, Social Media, Audio Engineering, Mac OS X, Creative Writing, Voice Over, Wordpress, OS X, WordPress, Outlook, Social Networking, Computer Hardware, Adobe Creative Suite, Microsoft Excel, Management, Call Centers, iPhone, Editing, Public Speaking, Sales, Mac, New Media, iLife, Advertising, SEO, Photography, Mac OS X Server, iOS, iPod, iPad, Event Planning, iWork, Keynote, Video Editing, Social Media Marketing, Blogging, Mac OS, Public Relations, Event Management, Microsoft Word, Web Design, Graphic Design, Networking, Online Marketing
Education
Tidewater Community College 1990 — 1991
A.A.S, Graphic Communications
First Colonial HS 1986 — 1988
Diploma
Portsmouth Police Department 1987 - Present
Canon ITS October 2007 - December 2013
Skills
Policy, Government, Public Speaking, Nonprofits, Customer Service, Fundraising, Community Outreach, Microsoft Office, Event Planning, Emergency Management, Non-profits, Leadership Development, Outlook, Volunteer Management, Access, System Administration, Supervisory Skills, Conflict Resolution, Data Entry, Training
Education
Orangeburg Calhoun Technical College 1982 — 1985
General Office
Edisto High School, Cordova, SC 1978 — 1982
Canon ITS May 2012 - Present
Adobe 2012 - 2014
Canon iTS 2012 - 2013
(Sole Proprietorship) July 2011 - January 2012
Certified Yoga Instructor June 2010 - January 2012
Verizon September 1996 - January 2011
Verizon March 2006 - December 2010
Verizon April 2004 - March 2006
Verizon February 2002 - April 2004
Verizon December 2000 - February 2002
Skills
Training, Call Centers, Team Building, Leadership Development, Coaching, Customer Retention, Call Center, Management, Organizational..., Employee Relations, Team Leadership, Negotiation, Technical Training, Project Planning, Quality Assurance, Troubleshooting, Wellness Coaching, Change Management, E-Learning, Goal Oriented, Leadership, Managed Services, Performance Improvement
Education
Hunter College 1991 — 1995
BA, Psychology
Om Sweet Om 2010 — 2011
200RYT, Yoga
Wellcoach 2011 — 2011
Wellness Coach
Canon ITS 2014 - Present
Canon ITS December 2004 - July 2014
Skills
Active Directory, Citrix, Servers, Microsoft Exchange, Technical Support, Citrix Metaframe, Virtualization, Windows, Group Policy, XP, Computer Hardware, Troubleshooting, Cloud Computing, Windows Server, Windows XP, Networking, Software Installation, Xen, Windows 7, Websense, XenServer, Virtualization..., Windows Server 2003, Windows Server 2008, Windows 8, XenDesktop, Provisioning Services, Cisco Ironport, Citrix Netscaler
Education
ONLC 2010 — 2010
Citrix Xen Desktop 3.0 & 4.0
INTGI 2008 — 2008
N/A, Citrix Presentation Server 4.5 Administration
ECPI University 1998 — 2001
ASA Associates Degree in Computer Networking and Administration, Information Technology
Culinary Institute of Virginia October 2008 - Present
The Mojito Cafe May 2008 - October 2008
Eurasia Cafe November 2007 - February 2008
Zinc Brasserie June 2007 - November 2007
Azar's Natural Foods November 2006 - May 2007
Canon ITS August 1999 - October 2005
Skills
Food Service, Restaurants, Cuisine, Culinary Skills, Cooking, Food Safety, Menu Development, Food & Beverage, Career Counseling, Food, Fine Dining, Catering, Baking, Recipes, Recruiting, Resume Writing, Customer Service, Microsoft Office, Event Planning, Employee Training
Education
Culinary Institute of Virginia 2006 — 2008
Associate of Applied Science in Culinary Science, Culinary Arts
James Madison University 1993 — 1997
BA, English & Film Studies
Tidewater Community College 2011 - Present
Myhr Photography December 2005 - Present
Canon ITS October 2007 - November 2010
The Virginian-Pilot 2007 - 2008
Skills
Portrait Photography, Portraits, Event Photography, Photography, Multimedia, Wedding Photography, Photos, Graphic Design, Journalism, Editorial, Art, Weddings, Fashion, Photojournalism, Image Editing, Social Media Marketing, Marketing, Social Media, Editing, Canon, Digital Photography, Mac, Advertising, Photoshop
Education
Tidewater Community College 2008 — 2010
AAS, Fine Arts: Photography
Old Dominion University
Model N 2014 - Present
Dominion Enterprises 2007 - 2014
Canon ITS 2006 - 2007
Mohegan Sun 2000 - 2005
New Horizons Computer Learning Centers 1998 - 2000
Sonalysts, Inc. 1993 - 1998
Applied Technology Associates 1988 - 1992
Skills
SaaS, Solution Selling, Salesforce.com, Account Management, Lead Generation, Enterprise Software, Cloud Computing, Professional Services, Product Management, Pre-sales, Business Intelligence, Online Advertising, Sales, Advertising Sales, Sales Process, Selling, Direct Sales, B2B, Cold Calling, Sales Presentations, Digital Marketing
Education
City University of New York-Herbert H. Lehman College
National University
CMA CGM May 2014 - Present
BAUER COMPRESSORS INC. May 2013 - May 2014
Canon ITS November 2011 - May 2013
Reliance Staffing & Recruiting April 2010 - November 2011
Baker Roofing Company September 2009 - July 2010
Skills
Typing 62wpm, Data entry 11,000..., Excellent communication..., Excellent leadership..., Admirable work ethic, WindowsXP-7,..., Some Accounting software, Ethics, Human Resources, Employee Relations, Communication, System Administration, Microsoft Excel, PowerPoint, Training, Access, Outlook, Payroll, Talent Acquisition, Employee Benefits, Onboarding, Customer Service, Project Planning, Data Entry, Leadership, Microsoft Office, Negotiation, Recruiting, Team Building, Time Management
Education
Strayer University (VA) 2010 — 2012
Master of Business Administration (MBA), Business Administration and Management, General
Old Dominion University - College of Business and Public Administration 2005 — 2010
Communications, Business Administartion
GfK-MRI August 2011 - Present
Accenture Technology Solutions December 2009 - August 2011
Datalis Solutions February 2009 - February 2009
Screenvision September 2008 - December 2008
Point to Point Consulting March 2008 - June 2008
SetFocus October 2007 - February 2008
Canon ITS October 2006 - September 2007
International Atomic Energy Agency 2005 - 2006
Skills
JavaScript, HTML, SQL Server, C#, ASP.NET, .NET, Visual Studio, CSS, AJAX, XML, Web Services, ADO.NET, Web Applications, WCF, jQuery, JSON, Microsoft SQL Server, Web Development, SQL, WinForms, Software Development, ASP.NET MVC, Databases, OOP, Programming
Education
Norfolk State University 2001 — 2005
Bachelor of Science (B.S.), Computer Science
Canon ITS May 2011 - Present
Canon ITS February 2007 - May 2011
Skills
Computer Hardware, Printers, VMware, Troubleshooting, Operating Systems, Software Installation, Customer Service, Software Documentation, Microsoft Office, Switches, TCP/IP, System Administration, Data Entry, Outlook, PowerPoint, CompTIA A+ Certification, Management, Laptops, Hardware, Networking
Education
Norfolk State University
B.S, Management Information Systems
Tidewater Community College
CompTIA A+ Certification
Tidewater Community College
Health IT Certification pending
Canon Information Technology Services January 2012 - Present
Canon Information Technology Services May 2010 - January 2012
Canon ITS August 2000 - May 2010
Skills
Customer Service, Process Improvement, Call Centers, Call Center, Performance Management, Team Building, Customer Satisfaction, Vendor Management, Contact Centers, Leadership Development, Lead Generation, CRM, Business Intelligence, Coaching, Customer Experience, Team Leadership, Business Process..., Management
Education
Old Dominion University 1998 — 2001
B.S., Criminal Justice & Psychology
ACTS 2001 — 2002
Microsoft Certified Professional and A Plus Certification, Information Technology
Canon ITS April 2010 - Present
Alltel/Verizon Wireless August 2006 - November 2009
United Parcel Service August 2005 - August 2006
Nextel Communitcations April 2001 - May 2005
Skills
Technical Support, Outlook, Microsoft Word, Customer Service, Call Centers, Problem Solving, Marketing, Troubleshooting, Account Management, Microsoft Excel, Training, Sales Operations, Management, Network Security
Education
ECPI University 2010 — 2012
Associates, Network Security
Canon USA January 2013 - Present
Canon USA January 2009 - December 2012
Canon USA February 2004 - January 2009
Canon USA July 2001 - February 2004
Canon ITS May 1999 - July 2001
Canon USA July 1994 - May 1999
Canon USA March 1993 - July 1994
Canon USA March 1992 - March 1993
Canon USA June 1991 - March 1992
Canon USA June 1988 - June 1991
Skills
Vendor Management, Cross-functional Team..., Product Management, Process Improvement, Digital Asset Management, Project Management, Account Management, Business Process..., Program Management, Great Personality, Team Leadership, CRM, Competitive Analysis, Integration, Data Analysis, SaaS, Business Analysis, Enterprise Software, Professional Services, Social Media, Business Intelligence, Strategy, Product Marketing, Marketing, Advertising, Digital Imaging, Consumer Electronics, Solution Selling, Customer Experience, Salesforce.com, Multi-channel Marketing, E-commerce, Direct Sales, Analytics
Education
Long Island University, C.W. Post Campus 2012 — 2016
Master of Business Administration (MBA)
Long Island University, C.W. Post Campus 1999 — 2008
BA, Art History (Concentration: Photography)
Institute of Audio Research 1986 — 1987
Diploma, Video Technology
First Data Corporation September 2014 - Present
GEICO July 2011 - Present
First Data Corporation March 2014 - September 2014
Bank of America October 2013 - March 2014
Sprint March 2013 - March 2014
Canon ITS April 2008 - June 2011
Skills
Microsoft Office, Leadership, Business Analysis, Banking, Risk Management, Process Improvement, Financial Services, Call Centers, Credit Card Transaction..., Investigation, Claims Management, Project Management
Education
ITT Technical Institute-Kennesaw
Operation Smile August 2015 - Present
WILKS BROTHERS LLC May 2014 - July 2015
LAKE WORTH INDEPENDENT SCHOOL DISTRICT August 2007 - May 2014
BANK OF AMERICA March 2007 - August 2007
VIRGINIA BEACH CITY PUBLIC SCHOOLS June 2005 - October 2006
DATALINE, INC April 2004 - June 2005
LIBERTY TAX SERVICE December 2003 - April 2004
CANON ITS November 2002 - October 2003
Skills
Microsoft Office, Help Desk Support, Active Directory, Technology Integration, Volunteering, Technical Support, Troubleshooting, Instructional Technology, Print Servers, Laptops, Service Desk, Computer Hardware, HP, Desktop Computers, Windows Server, Software Installation, E-Learning, Microsoft Office 2007, Teacher Training, Powershell, Customer Service
Education
ECPI College of Technology
Associate of Arts and Sciences (A.A.S.), IT/Networking
Ulster County Community College
Associate of Science (A.S.), Business Administration and Management, General
Freedom Staffing September 2015 - Present
ICF International January 2015 - July 2015
Exelis December 2012 - September 2014
SLAIT Consulting February 2012 - September 2012
Harris Corporation May 2011 - February 2012
Canon ITS October 2010 - May 2011
Skills
Information Security..., Windows Server, Network Security, Cyber-security, SIEM, IDS, IPS, Active Directory, Windows 7, Microsoft Exchange, Log Analysis, Software Installation, LAN-WAN, VMware, Troubleshooting, Networking, System Administration, Hardware Support, Router Configuration, Security+, Help Desk Support, SCCM, Servers, Technical Support, Network Administration, Network Design, Computer Hardware, PC, Windows Vista, Windows XP Pro, Microsoft Office, Web Design, Network Topology, Wireless Networking, Remote Administration, System Monitoring, Printers, Client/server, Visio, Server Administration, Operating Systems, Hardware, Laptops, VMware ESX, Security, Computer Security, Ethical Hacking, Information Technology, System Deployment
Education
ECPI University 2008 — 2011
Bachelor's degree, CIS Network Security Management
W&WE by MG January 2012 - Present
New Abundant Life Christian Center April 2011 - Present
Canon ITS November 2007 - Present
Skills
Christian Ministry, Preaching, Prayer, Motivational Speaking, Writing, Advisement, Critical Thinking, Problem Solving, Blogging, Youth Ministry, Public Speaking, Technical Support, Customer Service, Training, Leadership, Theology, Coaching, CRM, Team Building, Community Outreach, Nonprofits, Event Planning, Volunteer Management, Social Media
Education
Tidewater Community College 2005 — 2007
Courses Completed, Graphic Design
Churchland High School 2001 — 2005
High School Diploma, General Studies
Capital Area Transit System September 2014 - Present
Walking Tall Pageant & Etiquette Consulting August 2013 - Present
Greater Baton Rouge Food Bank December 2012 - May 2013
Canon ITS March 2010 - February 2011
Bank of America March 2005 - June 2009
Skills
Microsoft Office, Microsoft Excel, Microsoft Word, Customer Service, PowerPoint, English, Research, Windows, Outlook, Photoshop, Teaching, HTML, Public Speaking, Budgets, Strategic Planning, Negotiation, C++, Editing, C, Java
Education
Liberty University 2003 — 2007
Bachelor of Business Administration (B.B.A.), Economics / Information Management System
Green Run High School 1995 — 1999
High School Diploma, Advanced Studies
Canon ITS August 2015 - Present
Gap Inc./Old Navy March 2014 - August 2015
Old Navy November 2013 - March 2014
Best Buy October 2010 - November 2013
Best Buy February 2010 - October 2010
Best Buy July 2009 - February 2010
Best Buy January 2005 - July 2009
Best Buy 2004 - 2005
Skills
Interviews, Inventory Management, Recruiting, Training, Performance Management, Budgets, Employee Relations, Employee Engagement, Staff Retention, Loss Prevention, Retail, Store Management, Merchandising, Sales Operations, Management, Customer Experience, Coaching, Employee Training, Profit, Customer Service, Hiring
Education
The University of New Mexico - Robert O. Anderson School of Management 2009 — 2014
Bachelor's Degree, Human Resources Management/Personnel Administration, General
Central New Mexico Community College 2005 — 2009
Manzano Highschool
Greenbrier Dodge of Chesapeake September 2015 - Present
Canon ITS July 2013 - September 2015
Canon USA January 2010 - July 2013
Ritz Camera & Image 2003 - 2010
Circuit City 2002 - 2003
HD Oliver Funeral Apartments 2001 - 2003
Tidewater Community College 2001 - 2001
Skills
Sales, Management, Salesforce.com, Selling, Networking, Customer Satisfaction, Training, Customer Service, Process Improvement, Coaching, Direct Sales, IBM Websphere Commerce, Lotus Notes, Microsoft Office, Marketing Strategy, Project Management, Program Management, Team Leadership, B2B, Team Building, Marketing, Sales Management
Education
Christopher Newport University 2004 — 2007
Bachelor's degree, Theatre/Theater
Tidewater Community College 1999 — 2004
Associate's degree, Liberal Arts and Sciences, General Studies and Humanities
Canon ITS March 2015 - Present
Canon ITS October 2013 - Present
Illusivemedia January 2006 - Present
Obcemane Photography & Media 2006 - Present
Canon ITS March 2013 - October 2013
Chesapeake Regional Medical Center April 2010 - July 2010
Chesapeake Regional Medical Center February 2009 - April 2010
Sentara Healthcare April 2002 - April 2007
Skills
Digital Photography, Portrait Photography, Event Photography, Photo Editor, High-end Retouching, Videography, Video Editing, Video Production, Illustration, Illustrator, Photoshop, Lightroom, Final Cut Pro, Logic Pro, Microsoft Office, Image Manipulation
Education
Old Dominion University 2000 — 2005
Bachelor of Fine Arts (B.F.A.), Fine and Studio Arts
Corporate Executive Board October 2012 - Present
PF Changs April 2007 - June 2012
Canon ITS August 2005 - April 2007
Skills
Troubleshooting, Customer Service, Accounting, Banking, Technical Support, Databases, Account Reconciliation, Business Analysis, Risk Management, Access, Financial Analysis, SQL, Financial Modeling, Data Analysis, Retail Banking, Hospitality, Active Directory, Cisco Technologies, Business Development, Microsoft Excel
Education
George Mason University 2012 — 2014
Bachelors of Science, Information Technology
May 2011Tidewater Community CollegeVirginia 2009 — 2011
Associate of Arts and Sciences (A.A.S.), Information Technology
Tidewater Community College 2009 — 2011
Associates of Applied Science, Information Technology
Eastern Virginia Medical School February 2011 - Present
Canon ITS December 2006 - December 2010
The United States Navy March 2001 - February 2006
Skills
Network Administration, Novell Netware, Active Directory, Microsoft Office, A+ Certified, CompTIA Network+...
Education
ECPI University 2006 — 2008
Associate's degree, Computer Systems Networking and Telecommunications
Canon ITS October 2012 - Present
Signet Family Life Center August 2006 - December 2012
Ctrl-Pad September 2009 - October 2009
Mount Lebanon Missionary Baptist Church June 2000 - April 2005
Skills
Typing Speed: 65 wpm, Microsoft Office, Databases, Troubleshooting, Training, Public Speaking, Leadership, Social Media, Social Networking, Microsoft Word, Strategic Planning, Microsoft Excel, Team Building, Team Leadership, Event Planning, Customer Service
Education
Tidewater Community College, Virginia 2011 — 2012
Certificate, Health Information Technology; the Engineering track
ECPI College of Technology 2007 — 2009
Bachelor's degree, Computer Information Sciences with a Concentration in Simulation and Game Programming, 3.88
Great Bridge High 2000 — 2004
Advanced High School Diploma
Centura College-Chesapeake
CompTIA A+ Certification, Information Technology
CMA CGM (America) LLC July 2012 - Present
CMA CGM (America) LLC April 2005 - June 2012
Canon ITS 1998 - 2005
Fleet & Family Support April 1990 - April 1998
Skills
Managing the training..., Developing SMEs into..., Learning & Performance..., Training Delivery, Instructional Design, Performance Management, Training, Management, Leadership Development, Instructor-led Training, Talent Management, Blended Learning, Change Management, Coaching, Onboarding, Human Resources, E-Learning, Organizational..., Employee Training, Program Management, Employee Engagement, Workshop Facilitation, Succession Planning, Management Development, Performance Consulting, Organizational..., Performance Improvement, Employee Relations, Needs Analysis, MBTI, Learning Management, Conflict Resolution, Training Facilitation, Personnel Management, Workforce Planning, Staff Development, Organizational Learning, Learning Management..., Career Development, Training Needs Analysis, ADDIE, 360 Feedback, New Hire Orientations, HRIS, Executive Coaching, HR Consulting, Talent Acquisition
Education
Old Dominion University 1985 — 1989
MA, English
San Diego State University-California State University 1970 — 1974
BA, Drama
InnovaSystems International, LLC July 2015 - Present
VIcom - Virginia Integrated Communication April 2015 - July 2015
NetTek LLC January 2010 - April 2015
IntellecTechs 2009 - 2009
Canon ITS 2009 - 2009
Skills
Windows Server, Firewalls, Active Directory, VPN, Network Administration, VMware ESX, Network Security, Switches, ASA, Microsoft Exchange, VMware, Servers, Blackberry Enterprise..., Cisco Technologies, Virtualization, Citrix, TCP/IP, Dell Computers, Network Engineering, Disaster Recovery, Windows 7, Network Design, Troubleshooting, Windows, Cloud Computing, System Administration, DHCP, DNS, Backup Exec, WSUS, Networking, Computer Security, Security, Computer Hardware, Routers, Customer Service, SAN, Sonicwall, VMware Infrastructure, Cisco IOS, Storage, Data Center, WAN, Hardware, IP
Education
ECPI College of Technology 2001 — 2003
AAS, Information Technology
Allstate Insurance Agency 2011 - 2012
Canon ITS 2010 - 2011
Skills
Hardware - Basic PC..., Operating Systems and..., Software - MS Office..., Other Devices- iPhone,...
Education
North Carolina Central University 2004 — 2009
Bachelor of Business Administration (BBA), Information Technology
Canon Information & Technology Services January 2014 - Present
Canon ITS January 2013 - Present
Canon ITS November 2002 - January 2013
American Funds 1988 - 2000
Skills
Vendor Management, Team Building, Process Improvement, Customer Relations, Visio, Customer Service, Program Management, Management, Change Management, Business Process..., Business Intelligence, Data Analysis, SDLC, Project Management, Cross-functional Team..., Leadership, CRM, Software Project..., Business Analysis, Integration, Business Process, IT Strategy, Project Portfolio..., PMP, Requirements Analysis, PMO, Product Management, IT Management, ITIL, Cloud Computing
Education
ECPI 2000 — 2002
AAS, Computer & Information Sciences
Mt. San Antonio College 1987 — 1988
AA, Gen Ed
Canon ITS November 2014 - Present
Canon Virginia October 2013 - November 2014
Release Me International August 2013 - February 2014
American Cancer Society June 2011 - November 2013
Skills
Data Entry, Facebook, Microsoft Office, Time Management, Event Planning, Social Networking, Community Outreach, Editing, Customer Service, PowerPoint, Microsoft Excel, Microsoft Word, Social Media, Public Speaking, Nonprofits, SPSS, Fundraising, Volunteer Management, Teamwork, Critical Thinking, Research, Event Management, Leadership Development, Team Leadership, Newsletters, Prezi, Outlook, Interviews, Resume Writing, Human Resources, Oracle, PeopleSoft, iCIMS, Leadership, Training, Administrative..., Community Development, Marketing Communications, Staff Development, Program Development, Qualitative Research, Budgets, Student Leadership, Administration, Public Relations
Education
Christopher Newport University 2009 — 2013
Bachelor of Arts (B.A.), Political Science Major, Leadership Studies and Anthropology Minor
Charles University in Prague
Leadership Studies and Human Rights
Insurance Sales - Home * Auto * Business January 2015 - Present
USAA February 2013 - November 2014
Farmers Insurance & Financial Services September 2007 - February 2013
Canon ITS April 2010 - March 2012
Skills
Umbrella Insurance, Commercial Insurance, Property & Casualty..., Casualty, Renters, Commercial Lines, Term Life Insurance, General Insurance, Motorcycle, Whole Life, Liability, Health Insurance, Insurance, Professional Liability, Workers Compensation, Life Insurance, Disability Insurance, Brokers, RV, Homeowners, Claim, Customer Service, Inland Marine, Casualty Insurance
Education
Bryant & Stratton College 2008 — 2011
BS, Business Administration and Management, General
Canon ITS June 2010 - Present
HealthFitness April 2007 - December 2009
Men's Health Network August 2005 - September 2006
L&T Health and Fitness June 2004 - August 2005
JMU Health Center 2004 - 2004
Skills
Health Promotion, Wellness, Health Education, Wellness Coaching, Corporate Wellness, Prevention, Weight Training, Strength Training, Nutrition, Employee Wellness, Personal Training, Behavior Change, Yoga, Corporations, Lifestyle, Stress Management, Cpr Certified, Lifestyle Coaching, Exercise Physiology, Healthcare, Rehabilitation
Education
James Madison University 2002 — 2004
Master of Science, Health Promotion and Wellness
James Madison University 1998 — 2002
Bachelor of Science, Health Science
City of Virginia Beach April 2005 - Present
Canon ITS September 2004 - April 2005
Trilegiant Corporation May 1999 - August 2004
Navy Family Services Center 1997 - 1998
CEBAF now Jefferson Lab September 1992 - December 1994
Skills
Employee Relations, Performance Management, Organizational..., Succession Planning, Deferred Compensation, Onboarding, Human Resources, HRIS, Employee Training, Personnel Management, Employee Benefits, New Hire Orientations, Recruiting, Employee Engagement, Leadership Development, Benefits Administration, Leadership
Education
Old Dominion University 1986 — 1992
VT Milcom June 2008 - Present
End to End (Northrop Grumman) July 2007 - June 2008
TeleTech October 2000 - June 2007
Canon, ITS October 1999 - November 2000
Bernard C. Harris Publishing July 1996 - September 1999
Newport News General Hospital September 1986 - June 1994
Education
Tidewater Tech Career College 1998 — 1999
Associates, Computer Specialist
Strome College of Business
Certification, Professional Human Resource Management
CANON ITS November 2002 - Present
Gateway Computers September 1997 - September 2001
Skills
Project Management, Team Leadership, Microsoft Office, Account Management, Salesforce.com, Solution Selling, Sales, Call Centers, Troubleshooting, Customer Satisfaction, Customer Service, Computer Hardware, Technical Support, Process Improvement, Telecommunications, Networking, Training, Team Building, Help Desk Support, Microsoft Word
Education
Tidewater Community College 2010 — 2013
Associate of Science (A.S.), Social Sciences
Canon ITS January 2014 - Present
Canon ITS February 2011 - January 2014
Canon ITS March 2010 - February 2011
Canon ITS October 2006 - February 2010
Skills
Solution Selling, New Business Development, Sales, Customer Service, Team Leadership, Microsoft Office, Photoshop, Digital Photography, Graphic Design, Art, Fine Art, Script-writing, Storyboarding, Visual Storytelling
Education
Savannah College of Art and Design 1998 — 2002
BFA, Sequential Art
Canon ITS August 2010 - Present
GST, Inc November 2000 - January 2010
Skills
Troubleshooting, Printers, Computer Hardware, Customer Service, Technical Support, HTML, Laptops, Windows 7, System Administration, Help Desk Support, Software Installation, Windows XP
Education
James Madison University 1989 — 1990
B.B.A., Computer Information Systems
Canon ITS Technical Support Representative Tier II Network
Mitsubishi Kagaku Imaging Co. November 1995 - May 2008
Skills
Technical Support, Sales, Quality Assurance, Software Installation, Printers, Networking, Customer Service, Testing, Troubleshooting, Account Management, Customer Satisfaction, Managed Print Services
Education
ECPI University 1981 — 1982
Computer Electronics Technology
Canon ITS 2007 - Present
The Hospital for Special Surgery, NYC 1983 - 1996
Skills
Digital Imaging, Photography, Troubleshooting, OS X, Photoshop, Digital Photography, Access, Visio, Microsoft Office, Adobe Acrobat, Windows, HTML, Customer Service, Technical Training, Adobe After Effects, Adobe Premiere, Leadership, Project Management, Social Media Marketing, Team Leadership, Account Management, Team Building, Process Improvement, Social Media
Education
Mount Sinai Hospital Miami Beach Fl 1983 — 1983
Certified Medical Photographer, Medical Photographer
School of Visual Arts 1977 — 1979
Photography
QED Systems Inc November 2008 - Present
Canon ITS September 2004 - November 2008
US Navy August 1984 - August 2004
Skills
Security Clearance, OS X
Education
Tidewater Community College 2012 — 2012
Certificate, EHR Systems Engineering
Saint Leo University 2009 — 2011
MBA, Information Security Management
Excelsior College 2006 — 2008
BA, Liberal Studies
The Nannies Nest LLC February 2014 - Present
Private Family July 2012 - Present
Lyft July 2014 - Present
Canon ITS October 2011 - June 2012
Hutson Talent Agency 2011 - 2012
Rosetta Stone October 2010 - August 2011
YMCA June 2009 - August 2011
Skills
Voice Over, Event Planning, Spoken Word, Data Entry, Microsoft Word, Acting, Childcare, Theatre, Creative Writing
Education
Tidewater Community College 2012 — 2013
General Studies
Stella Adler Studio of Acting 2011 — 2011
Summer Conservatory, Acting
Eastern Mennonite University 2010 — 2011
Theatre, Freshman
Nansemond River High School 2009 — 2010
High School Diploma
Churchland High School
Canon ITS November 2002 - Present
Skills
Program Management
Education
Old Dominion University 2000 — 2002
Bachelor's degree, Decision Science and Information Technology
Tidewater Community College 1998 — 2000
Associate of Science (AS), Business Administration and Management, General
Canon ITS September 2012 - Present
Canon ITS May 2009 - August 2012
Canon IT Solutions Inc. April 2008 - May 2009
Canon ITS October 2005 - May 2008
Skills
Troubleshooting, Computer Hardware, Active Directory, Windows, Customer Service, Technical Support, Microsoft Office, Wireless Networking, Windows 7, Windows Server, OS X, Help Desk Support, Security, Printers, Linux, Team Leadership, XP, Networking, Software Installation, Hardware, Operating Systems, Customer Satisfaction, Laptops, VPN, System Administration, Servers, Citrix, DNS, Software Documentation, Lotus Notes, Managed Print Services, VMware, A+ Certified, Windows XP
Education
Prince George's Community College 1995 — 2000
AAS, Computer Information Systems
Kennedy 1976 — 1979
CG1-Studio September 2014 - Present
LeftOvers4Dinner January 2008 - Present
LeftOvers4Dinner.com 2008 - Present
Munzee July 2013 - August 2014
Canon USA January 2001 - June 2014
CheapGeek.net February 2010 - March 2014
CheapGeek1 Youtube Channel October 2009 - March 2014
Canon ITS December 2009 - January 2011
Canon Information & Imaging Solutions January 2001 - January 2009
Mocha Jacks March 1999 - December 2000
Skills
Social Media Coach, Social Marketing, Mixed Media, Art, Social Media..., Fiber Arts, geocaching, geocache, letterboxing, Social Media Education, Outdoor Recreation, Outdoor Adventures, Corporate Blogging, YouTube, Web Content Management, Social Media Consulting, Social Media Blogging, Social Media Outreach, Social Media Strategist, Travel Blogging, Utilization Of Social..., Blogging, Social Media, Digital Photography, Commercial Product..., Videography, mobile applications,, Blogger, Social Networking, Video, Content Marketing, Content Strategy, Google Analytics, Google+, WordPress, Blog Marketing, Mobile Devices, Social Media Marketing
Education
ECPI College of Technology 1999 — 2001
Associate of Computer Science, Web Design, Database Programming and Management
Frank W. Cox Senior High School 1997 — 1999
Advanced Diploma, General Studies, 10th-12th?
Canon ITS March 2014 - Present
Canon ITS October 2012 - March 2014
Norfolk Public Schools 2000 - 2010
LifeWay Christian Resources 2008 - 2009
QVC 2004 - 2006
Skills
Curriculum Development, Classroom Management, Differentiated..., Tutoring, Teaching, World Class Customer..., Microsoft Word, Data Entry, Typing, Fax, Oral & Written..., Analytic Thinking, Dispute Resolution, Internet, Advocacy, Interpersonal..., Microsoft Office, Technology Integration, Human Resources, Critical Thinking
Education
Old Dominion University
Bachelor of Science (B.S.), Human Services Counseling
Old Dominion University
Master of Science (M.S.), Special Education
Tidewater Community College
Canon ITS January 2010 - Present
Sears, Roebuck and Co. February 1997 - August 2000
Skills
Solution Selling, Customer Satisfaction, Salesforce.com, Account Management, B2B, Managed Services, Customer Retention, Customer Experience, Call Centers
Education
James Madison University 1983 — 1987
Bachelor of Science (BS), Political Science and Government
Canon ITS November 2010 - Present
Flextronics August 2006 - May 2010
Skills
Troubleshooting, Technical Support, Software Installation, Networking, Electronics, Manufacturing, Management, Testing, Cross-functional Team..., Pro-active Leader, Information Technology, Mobile Devices, Document Imaging, Customer Service, Analysis
Education
Strayer University 2009 — 2014
Associate's degree Computer Information Systems, Computer and Information Systems Security/Information Assurance
Capstone Corporation, SRA International October 2012 - January 2015
Capstone Corporation August 2011 - July 2012
Canon ITS September 2005 - December 2009
Skills
Technical Support, Security+, A+ Certified, Networking, Network Administration, Active Directory, System Administration, Windows Server, Windows 7, CompTIA Security+, Network Security, CompTIA A+, Computer Hardware, Servers, Windows XP, Microsoft Exchange, Security, DNS, Troubleshooting, VMware, DHCP, Software Installation, Computer Security
Education
ECPI University 2003 — 2006
AAS, Network Security and Management
Canon ITS 2013 - Present
The New York Times 2011 - 2012
Virginia Dept. of Labor & Industry 2010 - 2011
VA Employment Commission 2009 - 2010
Tidewater Community College 1999 - 2001
Ferguson Enterprises 1993 - 1996
Skills
Team Building, Coaching, Social Media, Human Resources, Interviews, Resume Writing, Employee Relations, Organizational..., Recruiting, Public Speaking, Public Relations, Personnel Management, Leadership Development, Onboarding, Employee Training, Strategic Planning, Customer Service, Change Management, Career Development, Management, Leadership, Training, Career Counseling, Policy, Non-profits, Event Planning, Conflict Resolution, Nonprofits
Education
Old Dominion University
Phoebus
Canon ITS January 2010 - Present
Skills
Troubleshooting, Customer Service, Computer Hardware, Call Center, Telephone Skills
Education
ECPI College of Technology
Tidewater Community College
Canon ITS July 2008 - Present
Skills
Computer Hardware, computer software, People Skills, management skills, Software Training, Wireless Networking, Software, Help Desk Support, Operating Systems, Security, Servers, Customer Service, Technical Support, Troubleshooting
Education
university of phoenix 2013 — 2015
masters information, project management
Strayer University (VA) 2008 — 2011
Bachelors, Network
Canon ITS June 2001 - April 2012
Skills
Customer Service, Event Planning, Photoshop, Marketing, Social Media, Microsoft Office, Photography, Microsoft Word, Social Media Marketing, Web Design, Marketing Strategy, Facebook, Social Networking, Digital Photography, Graphic Design
Education
Rochester Institute of Technology 1964 — 1968
BFA, Photographic Illustration
Canon ITS October 2007 - Present
Dreamstation.cc August 2005 - Present
Asis October 2006 - October 2007
Education
Baldwin-Wallace College 2001 — 2005
Computer Information Systems Analysis, Information Technology
Hewlett-Packard October 2014 - Present
Canon ITS February 2013 - September 2014
Lincoln Military Housing March 2009 - January 2012
Lincoln Military Housing 2009 - 2012
Lincoln Military Housing 2009 - 2012
Alltel Wireless June 2005 - October 2008
Chick-fil-A Corporate October 1998 - October 2008
Skills
Real Estate, Management, Property Management, Investment Properties, Leases, Residential Homes, Rentals, Real Estate Development, Sellers, Commercial Real Estate, iformation technology, helpdesk, IT Operations
Education
University of Phoenix
Associate degree, Networking
University of Phoenix
Bachelor of Science, Information Technology
USPS 2009 - 2011
Canon ITS June 2008 - December 2009
Skills
Microsoft Office, Adobe Creative Suite, Photography
Education
Tidewater Community College 2011 — 2012
Triton High School 1988 — 1992
Canon ITS August 2011 - Present
GameStop June 2008 - December 2009
Skills
Customer Service, Microsoft Office, Troubleshooting, OS X, Sales, Technical Support, Computer Hardware, Microsoft Excel, Customer Satisfaction, Retail, Electronics, Windows 7, Computer Repair
Education
ECPI University 2009 — 2011
Associate's degree, Electrical and Electronics Engineering
Canon ITS June 2014 - May 2015
Liberty Tax Service December 2014 - April 2015
Liberty Tax Service December 2013 - May 2014
McDonald's Corporation May 2009 - December 2013
Skills
Customer Service, Microsoft Office, Marketing, Telecommunications, Customer Satisfaction, Outlook, Budgets, Microsoft Excel, Leadership, Sales
Education
ECPI University 2011 — 2014
Bachelor of Science (B.S.), Electrical and Electronics Engineering