Care Level Management
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Care Level Management Employees
Amazon October 2012 - Present
PF HR Consulting August 2012 - October 2012
The Cookson Company, Inc. September 2011 - July 2012
Portola Packaging September 2007 - October 2010
Portola Packaging September 2009 - September 2010
Hendricks and Partners/NAC August 2006 - April 2007
Care Level Management August 2005 - August 2006
Mervyns 2003 - 2005
US Army 2001 - 2003
Skills
Performance Management, Employee Relations, Organizational..., Employee Engagement, Leadership Development, Talent Acquisition, Operations Management, Change Management, Strategic Planning, Lean Manufacturing, Training, Succession Planning, Leadership
Education
University of Phoenix 2010 — 2012
Bachelor of Science, Business Management, 3.6/4.0
Colorado Technical University 2005 — 2007
Management courses
Hawaii Pacific University 2002 — 2003
Psychology and Finance courses
US Army 2001 — 2003
Leadership courses
Choices Network of Arizona March 2008 - Present
Care Level Management July 2006 - December 2007
Maricopa Integrated Health System October 2000 - November 2006
Skills
Social Perceptiveness, Active Listening, Complex Problem Solving, Critical Thinking, Reading Comprehension, Public Speaking, Writing, Problem Sensitivity, Written Expression, Oral Comprehension, Oral Expression, Speech Rec
Education
Carrington College-Phoenix
Counselor, Psychopathology/Intervention I & II
Troll Systems Corporation June 2008 - Present
Care Level Management May 2007 - June 2008
Network Support Services January 1994 - May 2007
Skills
Troubleshooting, Vendor Management, Project Management, IIS, Microsoft Exchange, PMP, Process Improvement, Program Management, Wireless, Software Project..., Integration, IT Management, IT Infrastructure..., Team Leadership, IT Service Management, Testing, Telecommunications, Enterprise Architecture, Management, Systems Engineering, Six Sigma, Microsoft SQL Server, Electronics, SDLC, Visio, Operating Systems, Change Management, Requirements Analysis, Disaster Recovery, System Design, Technical Documentation, System Deployment, IT Operations, Satellite Communications, ERP, Scripting, Software Documentation
Education
ITT Technical
BS, Computer Science
Los Angeles Valley College
Associates Degree, Computer Science
Suzanne M. Austin, MD June 2013 - Present
Plazita Medical Clinic January 2012 - June 2013
PAMF January 2008 - October 2009
El Camino Hospital October 2007 - April 2008
Care Level Management January 2006 - April 2007
Dominican Hospital January 2004 - January 2006
Cancer Research and Prevention Center July 2004 - May 2005
Doctors on Duty Urgent Care March 2004 - June 2004
Stanford Hospital July 2003 - January 2004
2002Sutter Maternity and Surgical Center January 2002 - December 2002
Skills
Antioagulation Therapy, Family Practice, Primary Care, Nutritional Counseling, Nursing, Hospitals, Healthcare, Clinical Research, Patient Education, Medicine, Healthcare Management, Patient Safety, Acute Care, Diabetes, Oncology, Medical/Surgical
Education
University of San Francisco 2000 — 2003
Master of Science, Nursing
University of California, Santa Cruz 1978 — 1982
B.A, Literature
FamilyCare Health Plans May 2014 - Present
Molina Healthcare November 2011 - May 2014
United HealthCare May 2011 - November 2011
MES Solutions May 2010 - February 2011
Santa Clara Family Health Plan May 2007 - May 2010
Care Level Management September 2005 - May 2007
PacifiCare Health Systems August 1999 - February 2001
NYLCare 65 January 1997 - February 1999
PacifiCare Health Systems September 1991 - February 1996
Skills
Medicare, Healthcare, Managed Care, Medicaid, Hospitals, Healthcare Industry, Marketing, Team Building, Network Development, Health Insurance, Strategy, Medicare Advantage, Provider Relations, Leadership, HMO, HIPAA, Management, Insurance, Sales, Employee Benefits, Sales Management, Health Policy, Recruiting, New Business Development, Training, Program Management, Healthcare Consulting, Healthcare Management, Process Improvement, Physician Relations, Executive Management, Marketing Management, Strategic Planning, Workers Compensation, Call Centers, Market Planning, Brokers, Health Care Reform, Coaching, Sales Presentations, Policy
Education
Oral Roberts University 1987 — 1991
BA, Pastoral Care and Counseling
University of Phoenix
Master of Business Administration (MBA), Business Administration and Management, General
LocumsTenens June 2015 - Present
SOAR May 2014 - May 2015
Intensive Care 2011 - May 2014
Care Level Management January 2012 - December 2012
WHHC June 2007 - January 2012
ICU 2011 - 2012
BCC 2010 - 2011
University of Central Florida 2006 - 2010
Medical Practice July 2003 - 2007
Nurse Practioner May 1999 - June 2003
Skills
BLS, Patient Safety, Inpatient, Acute Care, Diabetes, Nutrition, Managed Care, Healthcare Consulting, Quality Improvement, Program Development, Physicians, Physician Relations, Public Speaking, Nursing Education, Community Outreach, Cardiology, PALS, Performance Improvement, Leadership Development, Rehabilitation, Clinical Research, Medicine, Healthcare Management, EMR, Health Education, Informatics, EHR, Healthcare Information..., ICU, Medical Education, Patient Education, Leadership, Ambulatory, Wellness, Nurse Practitioners, CPOE, Holistic Health, Health Information..., Internal Medicine, ACLS, Medical/Surgical, Nutrition Education, Wound Care, Telemetry, Medical Terminology, Health Information..., Healthcare, Nursing, Disease Management, HIPAA
Education
University of Florida 1995 — 1999
Masters Science of Nursing MSN, Nurse Practitioner
FSU 1979 — 1983
BSN, Nursing
Regal Medical Group September 2015 - Present
Prime Healthcare Services September 2014 - September 2015
Healthfirst January 2008 - July 2014
Care Level Management February 2007 - December 2007
Advanced Home Care September 2004 - January 2007
Skills
Medicaid, Medicare, Healthcare Management, Utilization Management, Nursing, Case Managment, Healthcare Industry, Healthcare, Home Care, HMO, Managed Care, Quality Improvement, Long-term Care, Disease Management, Medicine, Case Management, Hospitals
Education
Southern New Hampshire University 2014 — 2016
Bachelor's degree, Registered Nursing, Nursing Administration, Nursing Research and Clinical Nursing
Presbyterian Hospital School of Nursing 1995 — 1998
Diploma of Nursing, Registered Nursing/Registered Nurse
North Carolina State University 1992 — 1994
Chemistry
Baker Street Advisors March 2011 - Present
Personal Administrators, Inc. April 2008 - December 2010
Care Level Management September 2006 - June 2007
Matria Healthcare January 2006 - July 2006
Third Eye Promotions June 2005 - December 2005
Creative Artists Agency February 2004 - August 2004
Education
The University of Texas at San Antonio
BA
Tomlinson Medical Associates January 2013 - February 2014
Health Management Systems March 2011 - June 2012
United Health Group January 2008 - February 2009
Care Level Management August 2006 - April 2007
United Health Care November 2001 - July 2004
PacifiCare Health Systems October 1997 - January 2001
Wolters Kluwer December 1996 - November 1997
Skills
Medicare, Managed Care, HIPAA, Healthcare, Management, Employee Benefits, Medicaid, Health Insurance, Medicaid Managed Care, Healthcare Management, Healthcare Industry, Sales Operations, Project Management, Project managemet, Process Improvement, Regulatory Compliance, Start-ups, Business Development, Product Marketing, New Business Development, Program Management
Education
California State University-Dominguez Hills 1993 — 1995
B.A., Psychology
Landmark Health July 2013 - Present
Optum January 2012 - June 2013
INSPIRIS, Inc. 2008 - January 2012
Care Level Management September 2001 - June 2008
Professional Home Health Care 1998 - 2001
Skills
Medicare, Healthcare, Disease Management, Organizational..., Healthcare Information..., Medicaid, Managed Care, Budgets, Operations Management, Professional Mentoring, EMRs, Revenue Cycle Management, Financial Analysis, Healthcare Management, Business Development, Team Building, Healthcare Consulting, Leadership, Team Leadership, Cross-functional Team..., Provider Relations, Healthcare Industry, HIPAA, Revenue Cycle, Physicians, EHR, Utilization Management, Health Policy, Health Insurance, EMR, Management, Hospitals, Physician Relations, Quality Improvement, Network Development, Home Care, Executive Management, HMO, Practice Management, Process Improvement, Long-term Care, Informatics, Nursing, Credentialing, Pharmacy Benefit..., Medical Coding, Medicine, Clinical Research, Case Management, Elder Care
Education
University of Illinois at Urbana-Champaign 1982 — 1986
BS, Finance
University of Illinois at Urbana-Champaign - College of Business 1982 — 1986
Bachelor of Science (BS), Finance, General
Humana July 2012 - Present
Milliman Care Guidelines (MCG) July 2007 - June 2010
Care Level Management 2003 - December 2006
UHP Healthcare 2002 - June 2003
Physician Associates of Greater San Gabriel Valley January 2000 - July 2000
Impact Medical Technology, LLC 1997 - 2000
Huntington Provider Group 1998 - 1999
FPA Medical Management, Inc. 1995 - 1997
CIGNA Healthcare of California 1993 - 1995
CIGNA Healthcare of California 1990 - 1993
Skills
Healthcare, Medicare, Strategic Planning, Leadership, Managed Care, Healthcare Information..., Medicine, Health Insurance, Healthcare Management, Inpatient, Utilization Management, Hospitals, Health Policy, Physicians, Disease Management, Healthcare policy, Healthcare lobbying, Healthcare writing, Neurology, Neurology-otology, Lobbying, Public Speaking, Teaching, Medical guideline..., Physician Network..., Hospital, physician,..., Healthcare Consulting, Healthcare Analytics, Process Improvement, Patient throughput, Process-oriented, Medicaid, Chief Medical Officer, Executive Management, Outpatient, Physician leadership, Regional Medical..., Peer Reviews, JCAHO, NCQA, Total Quality Management
Education
University of California, Los Angeles - The Anderson School of Management 1987 — 1989
Master of Business Administration (M.B.A.), Business Administration and Management, General
David Geffen School of Medicine at UCLA 1979 — 1980
Neuro-otology post-graduate fellowship, Fellowship with Dr. Robert Baloh, Professor of Neurology and Head and Neck Surgery in Neuro-otology
David Geffen School of Medicine at UCLA 1976 — 1979
Neurology Residency Program
University of California, Los Angeles 1976 — 1979
Doctor of Medicine (M.D.), Neurology, Neuro-otology
University of Virginia School of Medicine 1971 — 1975
MD, Medical
University of Virginia School of Medicine 1971 — 1975
Doctor of Medicine (M.D.), Medicine
University of Virginia College of Arts and Sciences 1964 — 1968
Bachelor's Degree, Biology/Biological Sciences, General
Dell January 2015 - Present
Assent Medical Cost Management October 2011 - January 2015
Health Systems International October 2008 - September 2011
Independent Living Systems, LLC 2009 - 2010
MD Medicare Choice March 2008 - October 2008
Care Level Management January 2006 - December 2007
Health Management Systems January 2004 - December 2004
United Healthcare Insurance Company February 2003 - December 2004
Evergreen Reinsurance Incorporated February 2001 - January 2003
Avmed Health Plan February 2000 - January 2001
Skills
Managed Care, Negotiation, Hospitals, PPO, Management, Reinsurance, HMO, Healthcare, Insurance, Health Insurance, Medicare, Medicaid, New Business Development, Employee Benefits, Strategic Planning, CRM, Health Policy, Healthcare Consulting, Claim, Network Development
Education
Florida State University
Masters Degree; Bachelor of Science, Social
WellPoint August 2010 - August 2014
WellPoint July 2008 - April 2011
WellPoint, Inc. October 2006 - July 2008
Care Level Management 2007 - 2007
Countrywide Financial Corp. August 2005 - August 2006
Washington Mutual March 2005 - August 2005
Baxter BioScience May 2002 - August 2005
Amgen September 2003 - November 2003
PacifiCare Health Systems July 2000 - June 2002
Skills
Business Analysis, Technical Writing, Captivate, Visio, PowerPoint, SharePoint, Adobe Acrobat, Instructional Design, Instructor-led Training, Microsoft Word, Software Documentation, Hands-on Training, SnagIt, Needs Analysis, E-Learning, Microsoft Excel, RoboHelp, Technical Training, Project Management, Program Management, Technical Documentation, Performance Consulting, Content Management, Training Delivery, Management, Leadership, Online Help, Training, Blended Learning, Vendor Management, Process Improvement, MS Project, Content Development, Change Management, Quality Assurance, FrameMaker, Proposal Writing, ADDIE, Strategy, RFP, Consulting, Employee Training, Access, SDLC, Business Requirements, Adult Education, Learning Management..., Learning Management, Knowledge Management, Camtasia
Education
Fordham University
Northwest Connecticut Community College
College Medical Center 2014 - Present
Internal medicine physicians of newport beach, inc 2008 - Present
Internal Medicine Physicians of Newport Beach, Inc. 2007 - Present
College Medical Center 2007 - Present
Care Level Management July 2006 - August 2007
Skills
Internal Medicine, Medical Education, Hospital Medicine, Board Certified, Medicine, Healthcare, Physicians
Education
Touro University 1999 — 2003
DO, Medicine
University of California, Irvine 1993 — 1997
BS, Biological Sciences
Anthem April 2009 - Present
Health Net February 2008 - November 2009
Care Level Management January 2007 - December 2007
IPC- The Hospitalist Company August 2005 - January 2007
PacifiCare Behavioral Health June 2001 - August 2005
Phoenix House June 2000 - June 2001
Skills
Managed Care, Disease Management, Medicaid, Medicare, Health Insurance, Healthcare, Behavioral Health, Healthcare Management, Quality Improvement, Mental Health, Provider Relations, Collaborative Problem..., Quantitative Analytics, Healthcare Analytics, Access, Metric Development, Metric Tracking, Metric Management, Analysis Services, Consulting, Spreadsheets, Healthcare Reporting, Database Applications, Published Author, NCQA, Statistical Software, SQL, MySQL, Data Analysis, Team Building, Process Improvement, Healthcare Information..., Hospitals, HIPAA
Education
California State University-Northridge 1998 — 2000
MPH
California State University-Northridge 1995 — 1998
BS
Kaiser Permanente March 2008 - Present
Care Level Management 2006 - 2008
Skills
Process Improvement, Managed Care, Healthcare Information..., Healthcare, HIPAA, Medicare, Healthcare Management, Healthcare Industry, Hospitals, Healthcare Consulting, Medicaid, Revenue Cycle, EMR, Health Insurance
Education
California State University-Northridge 1990 — 2008
Master's degree, Business Administration and Management, General
Los Angeles Unified School District January 2013 - February 2014
Casting Networks, Inc. October 2009 - August 2012
Media Services July 2007 - July 2009
Countrywide Home Loans October 2005 - July 2007
Care Level Management December 2004 - September 2005
Assurant 1992 - 1994
Assurant 1992 - 1994
Assurant 1992 - 1994
Assurant 1992 - 1994
Expressway January 1987 - May 1990
Skills
C#, .NET, JavaScript, T-SQL, HTML, jQuery, CSS, LINQ, TFS, ASP.net, MVP Pattern, Telerik Web Controls, Databases, Web Development, Microsoft SQL Server, ASP, Agile Methodologies, XML, Entity Framework, SQL, SDLC, Software Development, SQL Server Management..., ASP.NET MVC
Education
University of California, Los Angeles 2004 — 2005
C#.Net
McGill University 1971 — 1975
B.A., music education
MCG April 2007 - Present
Independent Consultant September 2006 - March 2007
Care Level Management January 2005 - August 2006
Lakeside Healthcare January 2004 - December 2004
PacifiCare December 2000 - December 2003
ReadyScript, Inc November 1999 - December 2000
SuperDrugStore.com January 1999 - July 1999
Health Net April 1997 - December 1998
Foundation Healthcare of California July 1996 - April 1997
Cost Care January 1989 - June 1996
Skills
General Surgery, Healthcare, Hospitals, Medicine, Account Management, Surgery, Medicare, Healthcare Information..., Utilization Management, Disease Management, Medicaid, Health Insurance, Clinical Research, EHR, Healthcare Consulting, EMR, HIPAA, Home Care, Informatics, Healthcare Management, Managed Care, Quality Improvement
Education
Pepperdine University, The George L. Graziadio School of Business and Management 1986 — 1989
MBA, Business
University of Pennsylvania School of Medicine 1971 — 1975
MD
Care Level Management PhysicianThe Ohio SSeptember 2002 - May 2006
Education
Harvard University 1986 — 1990
A.B., Biology
Beatrice C Inyama
Sales Consulting February 2001 - Present
Care Level Management August 2005 - April 2007
PacifiCare Health Sysytems 1993 - 2001
PacifiCare Health Systems 1993 - 2001
Secure Horizons 1993 - 2001
Skills
Medicare, Healthcare, Health Insurance, Managed Care, Insurance, Medicaid, Strategic Planning, Network Development, Leadership, Sales Management, HIPAA, Healthcare Information..., Process Improvement, Training, Management, Healthcare Industry, Account Management, Disability Insurance, Team Building, Provider Relations, Employee Benefits, Healthcare Management, Disease Management, Business Development, Sales, Health Policy, Healthcare Consulting, Hospitals, Quality Improvement
Education
California State University-Northridge
BA, Public Administration
Landmark Health September 2014 - Present
Precyse May 2008 - August 2014
Care Level Management October 2005 - May 2008
Skills
Revenue Cycle, Revenue Cycle Management, HIPAA, Health Information..., EHR, Medical Coding, Healthcare Information..., EMR, Medical Records, Medicare, Medicaid, Medical Transcription, Medical Billing, Hospitals, Medical Terminology, Healthcare Management, ICD.10, CPT, ICD-10, Process Improvement, Epic Systems, AHIMA Approved ICD.10..., Meditech, Healthcare Consulting, ICD-9, Healthcare Industry, Healthcare, Cerner, Informatics, Inpatient
Education
Santa Barbara City College 2002 — 2005
AS, Health Information Technology
Brevard Private Academy July 2011 - Present
Care Level Management November 2009 - October 2010
National Kidney Foundation August 2009 - October 2009
Skills
Time Management, Teamwork, Customer Service, System Administration, Management, Administration, Training, Social Media, Outlook, Program Management
Education
Brevard Community College 2007 — 2011
Technician, Midwest Research Institute Palm Bay
Benchmark Electronics, Inc. November 2013 - Present
MRV Communications March 2012 - May 2013
B/E Aerospace May 2011 - January 2012
Advanced Photonix, Inc. October 2009 - May 2011
B/E Aerospace November 2008 - October 2009
Care Level Management November 2005 - May 2008
Adams, Swartz & Landau LLP August 2004 - November 2005
Saxe, Roth, Dokovna, Schwartz, and Lynskey CPA's September 2001 - July 2004
Skills
Forecasting, Outlook, Manufacturing, Budgets, Process Improvement, Accounting, Auditing, Financial Analysis, Financial Reporting, Management, Microsoft Excel, Payroll, Sarbanes-Oxley Act, Accounts Receivable, Cost Accounting, General Ledger, Internal Controls
Education
California State University-Northridge 1999 — 2003
Bachelors of Science, Accountancy
Johnson County Community College 1996 — 1998
Associates, Liberal Arts
Genuine Cares Inc February 2008 - Present
Doctor's Hospital of Manteca February 2008 - Present
Sutter Gould Medical Group September 2006 - October 2007
Care Level Management February 2006 - July 2006
Providence Hospital and Medical Centers July 2001 - June 2004
Huron Valley Sinai Hospital January 1999 - January 2000
California State University January 1993 - January 1993
University of California January 1990 - January 1992
Education
Providence Hospital and Medical Centers 2001 — 2004
M.D., Family Medicine
American University of the Caribbean, School of Medicine 1993 — 1998
Doctor, Medicine
American University of the Caribbean, School of Medicine 1993 — 1995
Master of Science, Medical Sciences
California State University-Long Beach 1992 — 1993
Post-baccalaureate, Microbiology
University of California, Berkeley
Bachelor of Science, Biological Sciences
University of California, Berkeley
Bachelor of Arts, Psychology
Care Level Management December 2006 - December 2007
CADS Software India Pvt Limited December 1997 - January 2002
Skills
Teamwork, Visual Studio, CSS, Software Development, .NET, Dedicated Professional, Customer Satisfaction, C#
Education
Madras Christian College 1995 — 1998
Master's degree, Computer Science
Women's Christian College 1992 — 1995
Bachelor's degree, Computer Science
Broker/Consultant January 2007 - Present
Care1st Health Plan March 2012 - February 2014
Medicare Healthcare Plans Consulting April 2007 - March 2012
Care Level Management January 2004 - April 2007
Home Oxygen 2 U January 2002 - January 2004
Health Net of California January 2001 - January 2003
Pacificare (Secure Horizons) January 1998 - January 2001
Skills
Healthcare, Insurance, Medicare, Strategic Planning, Public Relations, Community Relations..., Physician Marketing..., Healthplan Marketing..., Managed Care, Medicaid, Hospital Sales, Health Insurance, Long-term Care, Account Management, Selling, Disability Insurance, Employee Benefits, Hospitals, Physicians, PPO, Provider Relations, HIPAA, HMO, Healthcare Industry, Health Policy, Network Development, Medicare Part D, Healthcare Consulting, Disease Management, Healthcare Management, Credentialing, Claim, Healthcare Information..., Health Savings Accounts, Health Care Reform, Utilization Management, Workers Compensation, EHR, Marketing, EMR, Physician Relations, Sales, Team Building
Education
San Diego State University 1979 — 1983
B.A, Business Administration
San Diego State University-California State University 1979 — 1983
Business Administration, Marketing
UnitedHealthcare July 2012 - Present
Take Care Health Systems October 2007 - June 2012
Care Level Management October 2005 - October 2007
health first 1998 - 2005
Skills
Pediatrics, Family Medicine, Healthcare Management, Nursing, Healthcare, Hospitals, EMR, Clinical Research, Critical Care, BLS, Healthcare Information..., ACLS, Patient Safety, Patient Education, Nursing Education, Health Education
Education
Emory University 1987 — 1988
Master's Degree, Nursing
American Sentinel University, Denver
Executive Leadership
Health Net August 2008 - Present
Care Level Management 2003 - 2008
Care Level Management 2003 - 2008
Care Level Management 2003 - 2008
Care Level Management 2003 - 2008
Care Level Management 2003 - 2008
Skills
Medicare, Health Insurance, Healthcare, NCQA, HMO, Healthcare Management, Managed Care, Inpatient, Utilization Management, HIPAA, Medicaid, Hospitals, Provider Relations, Healthcare Industry, Health Policy, Healthcare Consulting, Quality Improvement, Healthcare Information..., Network Development, EHR, Insurance
Education
University of Phoenix 1999 — 2001
MBA/MHA, Business/Health Administration
University of Missouri-Saint Louis 1988 — 1992
BSN, Nursing
Craven Community College New Bern 1974 — 1976
ADN, Nursing
Kelly Healthcare Resources 2008 - 2009
Care Level Management 2006 - 2007
Skills
Healthcare, Nursing, Medicare, Hospitals, Healthcare Management, Home Care, Health Insurance
Education
Southern Nevada School of Practical Nursing 1973 — 1974
LVN license, Nursing
College of Canyons
Associate degree, Social Studies
University of Nevada-Las Vegas
College of the Canyons, AA degree in Social Studies
Vascular Access Center of Boardman 2007 - Present
XCD Management Services January 2000 - Present
Northeast Ohio Medical University June 1982 - Present
Care Level Management 2005 - 2006
Fresenius Medical Care 2002 - 2005
Renal Disease Management by Physicians October 1995 - October 2002
Skills
American Board of..., American Board of..., Medical Group Management, Chronic Care Management, Vascular Access, Physician Relations, Medical Coding, Medical Cost Containment, Hemodialysis
Education
The Ohio State University 1970 — 1973
Doctor of Medicine (MD), Medicine
Kenyon College 1966 — 1970
Bachelor's degree, Zoology/Animal Biology
Cerner Corporation February 2015 - Present
Siemens Healthcare April 2013 - Present
Aligned Healthcare Group January 2010 - November 2012
Exceleration Management May 2008 - April 2010
Care Level Management September 2005 - April 2008
UnitedHealth Group March 1994 - May 2005
Skills
Population Health, Accountable Care, Healthcare Information..., Healthcare Management, Chronic Care Management, Managed Care, Product Management, Care Coordination, Strategic Planning, Business Development, EHR, Product Development, Leadership, EMR, Management
Education
Warren National University 2003 — 2009
Masters Degree, Health Administration
Metropolitan State University 1989 — 1992
Bachelors Degree, Nursing
Thomas Jefferson University 1975 — 1978
Diploma, Registered Nursing/Registered Nurse