Caribbean Cruise Lines
Industry: Company
DescriptionRoyal Caribbean Cruises Ltd. is a global cruise holding company incorporated in Liberia and based in Miami, Florida. It is the world's second-largest cruise line operator, after Carnival Corporation & plc. Customer service: 1 (800) 256-6649 Headquarters: Miami, FL CEO: Richard D. Fain (1988–) Subsidiaries: Royal Caribbean International, Celebrity Cruises,
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Caribbean Cruise Lines Employees
Pressler and Pressler September 2014 - Present
Ruth's Chris Steak House September 2014 - Present
Caribbean Cruise Lines February 2012 - August 2014
Ruth's Chris Steak House November 2006 - August 2011
Nella Vetrina May 2010 - September 2010
Abercrombie & Fitch November 2006 - December 2007
Skills
PowerPoint, Customer Service, Market Research, Microsoft Excel, Marketing, Teamwork, Strategic Planning, Microsoft Word, Volunteer Training, Excel, Word, Outlook, Microsoft Office, Marketing Strategy, Marketing Communications, Market Planning, Research, New Business Development
Education
Rutgers, The State University of New Jersey-Newark 2008 — 2010
Bachelors of Science, Marketing and Management
County College of Morris 2005 — 2008
Associate of Science, Business Administration
Trademark Travel dba Vacation Owners Consulting Group October 2014 - Present
Trademark Travel October 2014 - Present
KLS PROMOTIONS INC. dba OVC South Florida November 2010 - Present
KLS Promotions Inc. and SLK Consulting Inc. 2001 - Present
Caribbean Cruise Lines June 2007 - July 2008
Hallandale Marketing Inc June 2002 - December 2005
Millenium Management - Sunterra Resorts & Radisson Resorts July 2000 - June 2002
Royal Holiday Club Marketing - Costamex International October 1995 - November 1996
Flagship Tours Inc. January 1991 - October 1995
Skills
25 years executive..., 25 years experience in..., 25 years experience in..., Expert in Direct Mail..., Advanced skills in..., Expert in TV and Radio..., Advanced skills in the..., Advanced skills in..., Expert skills in onsite..., Expert in "message..., Call Center, Marketing, Timeshare, Customer Service, Resorts, Sales, Sales Management, Telemarketing, Lead Generation, Customer Satisfaction, Management, Account Management, Marketing Strategy, Tourism, Sales Operations, Advertising, Direct Marketing, Trade Shows, Online Advertising, Call Centers, Online Marketing, Direct Sales, Social Media Marketing, Sales Process, Business Development, B2B, Selling, Email Marketing, Strategic Planning, Start-ups, Budgets, Contract Negotiation, Business Planning, Market Research, Entrepreneurship, Marketing Management, CRM, Leadership, Strategic Partnerships, Sales Presentations
Education
University of Florida 1980 — 1984
Associates Degree, Marketing
University of Florida - Gainesville, FL. 1980 — 1984
Credit hours earned for Associates Degree (never applied), 4th year Marketing/Business Administration Major
Port Richmond High School - Staten Island, NY 1978 — 1979
High School Diploma, College/University Preparatory and Advanced High School/Secondary Diploma Program
Chamberlain High School - Tampa, FL. 1976 — 1978
High School Diploma, College Preparatory Courses
St Paul's Catholic School - Daytona Beach, FL 1966 — 1975
Elementary Education Diploma, Elementary and Middle School studies, 1st through 8th
Blue Ribbon Educational Services, LLC December 2014 - Present
Retired May 2014 - Present
Arby's Restaurant Group, Inc. February 2014 - April 2014
Caribbean Cruise Lines November 2012 - November 2013
Sam's Club November 2012 - July 2013
Pinellas Academy of Math and Science August 2012 - November 2012
Indiana Blue Line dba Cop Shop 'n Fire Stuff June 2001 - October 2010
Kohl's Department Stores September 2008 - February 2009
St. Vincent Carmel Hospital September 2007 - June 2008
Carmel Clay Schools April 2007 - February 2008
Skills
Health Insurance, Employee Benefits, Insurance, Sales, Employee Relations, Sales Management, Coaching, Team Building, Customer Service, Leadership Development, Recruiting, Public Speaking, Performance Management, Resume Writing, Change Management, Marketing Strategy, Microsoft Excel, Leadership, Training, Event Management, Account Management, Marketing, Strategic Planning, New Business Development, Budgets, Event Planning, Management, Microsoft Office, Team Leadership, PowerPoint, Microsoft Word, Time Management, Fundraising, Social Networking, Social Media Marketing, Teaching, Social Media, Human Resources, Process Improvement, Small Business
Education
Marian University 2015 — 2016
Bachelor of Business Administration (B.B.A.), Business Administration & Management
Marian University 2009 — 2010
ABA, Business Management Administration
Global Response July 2012 - Present
Sears, Roebuck and Co. October 2012 - May 2013
Cross Country Home Services May 2011 - June 2012
Interactive Response Technologies, (IRT) September 2010 - February 2011
Top Dog Travel June 2010 - July 2010
Caribbean Cruise Lines March 2008 - July 2010
Skills
Management, Complaint Management, Customer Satisfaction, Administrative..., Customer Service, Team Leadership, Microsoft Office, Customer Relations, Customer Retention, Customer Experience, Order Fulfillment, Data Entry, Project Management, Team Building, Microsoft Excel, Microsoft Word, Employee Training, Credit Cards, Email, Customer Support, Sales Operations, Sales, Problem Solving, Retail, Retail Sales
Education
Broward College 2006 — 2008
Business Administration and Management, General
Coral Springs High School 2002 — 2006
Garden Fresh Restaurant Corp. (dba Souplantation & Sweet Tomatoes Restaurants) September 2013 - Present
Garden Fresh Restaurant Corp. (dba Souplantation & Sweet Tomatoes Restaurants) September 2013 - Present
Police Protective Fund July 2012 - August 2013
Caribbean Cruise Lines May 2010 - July 2012
Skills
Customer Service, Sales, Management, Social Media
Education
Florida Agricultural and Mechanical University 2008 — 2010
Transfer, Biological science
MENTAL HEALTH ASSOCIATION OF BROWARD COUNTY, INC. June 2015 - Present
God Changing Life Ministries March 2015 - Present
City Year July 2014 - January 2015
Florida State University October 2012 - May 2013
Palm Beach State College August 2011 - July 2012
Caribbean Cruise Lines June 2007 - May 2009
Skills
Customer Service, Microsoft Office, PowerPoint, Microsoft Excel, Microsoft Word, Social Media, Research, Event Planning, Public Speaking, Teamwork, Leadership, Time Management, English, Social Networking, Teaching, Team Leadership, Facebook
Education
Trinity International University-Florida 2015 — 2018
Master of Arts (M.A.), Counseling Psychology / Private Practice
Florida State University 2012 — 2015
Bachelor's of Science, Psychology & Sociology
Palm Beach State College 2010 — 2012
Associate of Arts (AA)
Kaplan May 2015 - Present
Florida Career College April 2014 - June 2014
Armour Lite August 2013 - March 2014
Brand Institute July 2011 - March 2013
Banana Moon Swimwear January 2011 - July 2011
Cole Haan June 2010 - December 2010
Caribbean Cruise Lines October 2009 - August 2010
Sprint Nextel May 2007 - March 2008
Skills
Brand Development, Management, Sales, Marketing Management, Product Launch, Pricing, Admissions, Higher Education, Customer Service, Cold Calling, Leadership, Pharmaceutical Industry
Education
Johnson and Wales University 2004 — 2008
Bachelor of Science, Business Management-Marketing
Johnson and Wales University 2004 — 2006
Associates Degree, Business Administration
Broward College
Substitute Teacher Certification, Education
Caribbean Cruise Lines April 2014 - August 2014
Standard Industries May 2013 - December 2013
Coastal Carolina University August 2011 - March 2013
Commercial Interiors Direct Inc. September 2008 - June 2011
Hollister Co. October 2010 - January 2011
Skills
Sales, Product Marketing, Customer Service, Public Speaking, Artistry, Computers, Microsoft Word, Report Writing, Microsoft Excel, Driving License
Education
Coastal Carolina University 2011 — 2015
Still Attending, Business Administration and Management, General
Kinnelon High School 2007 — 2011
Diploma, Business Administration and Management, General
Caribbean Cruise Lines June 2011 - July 2012
McDonald's Corporation December 2010 - January 2011
Go Restaurant September 2010 - December 2010
Dollar General March 2010 - November 2010
Southeast Florida Pain Management May 2009 - October 2009
bebe stores May 2009 - October 2009
Starbucks Coffee July 2007 - April 2008
Skills
50 WPM, Telecommunications, Microsoft Office, Microsoft Excel, Microsoft Word, Internet, PowerPoint
Education
Everest Institute-Fort Lauderdale 2008 — 2009
Diploma, Medical/Clinical Assistant
Dooly County High School 2003 — 2007
HS Diploma, College/University Preparatory and Advanced High School/Secondary Diploma Program
Caribbean Cruise Lines April 2008 - Present
Consumers Union August 1998 - February 2008
Skills
Social Media
Education
City University of New York-Herbert H. Lehman College 1983 — 1986
Associate of Arts (A.A.), Liberal Arts and Sciences, General Studies and Humanities
Yonkers