Carolina West Wireless
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Carolina West Wireless Employees
Bojangles' Restaurants, Inc. August 2014 - Present
River Oaks Community Church June 2014 - August 2014
Appalachian Food Services August 2013 - May 2014
Carolina West Wireless December 2012 - May 2013
Vector Marketing June 2012 - October 2012
Winston-Salem Forsyth County Schools Operations May 2011 - August 2011
Skills
Photoshop, InDesign, Illustrator, Dreamweaver, Flash, Maya, Apple, Video Games, Garageband, Final Cut Pro, Music, Rendering, 3D Modeling
Education
Appalachian State University 2010 — 2014
Graphic Arts and Imaging Technology
Appalachian State University 2010 — 2014
Bachelor of Applied Science (BASc), Graphic Arts and Imaging Technology
Carolina West Wireless November 2014 - Present
MTPCS, LLC DBA Cellular One September 2010 - October 2014
MTPCS, LLC DBA Cellular One November 2011 - August 2012
MTPCS, LLC DBA Cellular One September 2010 - November 2011
Centennial Wireless May 2006 - September 2010
Centennial Wireless May 2006 - October 2009
Skills
Project Management, Time Management, Direct Marketing, Web Applications, Sales, Website Development, Website Management, Intranet Strategy, Organizational..., Market Research, Marketing Communications, Marketing Strategy, Change Management, Sales Management, Sales Operations, Customer Retention, Customer Service, Advertising, Team Building, Business Strategy, Data Analysis, Event Management, Financial Analysis, Logistics, Mergers, Microsoft Office, Quality Assurance, Problem Solving, Telecommunications, Team Management, Marketing, Wireless, Mergers & Acquisitions, Account Management, Customer Satisfaction, Mobile Devices
Education
Indiana Wesleyan University 2003 — 2007
BS
Carolina West Wireless January 2010 - Present
Skills
Account Management, Advertising, Adobe Creative Suite, Customer Satisfaction, Customer Service, Direct Sales, Leadership, Marketing Communications, Product Management, Sales, Sales Management, Team Building, Telecommunications, Retail, Team Leadership, Inventory Management, Marketing Strategy, Product Marketing, New Business Development
Education
University of North Carolina at Wilmington 1998 — 2000
Bachelor's degree, Drama and Dramatics/Theatre Arts, General
Family Dollar December 2011 - February 2015
Carolina West Wireless April 2010 - 2012
st angela 2000 - 2011
Pretzer Solutions August 2000 - March 2010
Revol Wireless February 2009 - 2009
American Diabetes Association 2007 - 2009
The Creative Group April 2007 - April 2008
InfoTelis January 2006 - January 2007
Equity Trust 2003 - 2005
williams communication solutions 1996 - 2000
Skills
Mobile, Wireless, Telecommunications, Product Development, Start-ups, Entrepreneur, Mergers, Small Business, Planning, Retail, Business Development, Call Centers, Process Improvement, Customer Service, Direct Sales, Entrepreneurship, Leadership, Management, Marketing, Mergers, Mobile Devices, Networking, Project Planning, Sales, Sales Management, Strategy, Team Building
Education
University of Phoenix 2001 — 2008
MBA, Technology
Cleveland State University
MBA, Labor Relations
Purdue University
Bachelor of Arts (BA), English Language and Literature/Letters
magnificat
OrganizeTube April 2015 - Present
Appalachian State University August 2010 - Present
Vincent Properties Inc. May 2014 - December 2014
Carolina West Wireless November 2013 - December 2013
The Winkler Organization April 2013 - August 2013
Skills
Social Media, Facebook, Event Planning, Research, Public Speaking, PowerPoint, Microsoft Office, Social Networking, Microsoft Excel, Microsoft Word, Marketing, Leadership
Education
Appalachian State University 2010 — 2014
Bachelor of Science (BS) in Business Administration, Marketing
Carolina West Wireless August 2008 - Present
Interconnect Products & Services, Inc May 1993 - August 2008
Skills
Wireless, Cellular Communications, Information Technology, Computer Management, Network Administration, Troubleshooting, Network Security, Antivirus, Windows 7, Windows Server, Wireless Networking, VoIP, Telecommunications, Mobile Devices, Switches, Network Design, CDMA, Cisco Technologies, VMware, Security, Integration, GSM, LTE, TCP/IP, Managed Services, Product Management, Network Architecture, Network Engineering, SNMP, Wireshark, Cisco IOS, LAN-WAN
Education
North Carolina State University 1979 — 1985
Bachelor of Science (BS), Computer Science
Carolina West Wireless June 2010 - Present
Skills
Microsoft Office, Microsoft Excel, Microsoft Word, Customer Service, PowerPoint, English, Windows, Research, Outlook, Teaching, Photoshop, Public Speaking, HTML, Strategic Planning, Budgets
Education
East Carolina University 2010 — 2014
Bachelor of Business Administration (BBA), Management Information Systems
Carolina West Wireless January 2011 - Present
Skills
Telecommunications, Budgets, Process Improvement, Leadership, Analysis, Mergers & Acquisitions, Customer Service, Accounting, Team Building, Project Planning, Customer Satisfaction, Microsoft Office, Wireless
Education
Appalachian State University 2007 — 2011
Bachelor of Science (B.S.), Accounting
Carolina West Wireless May 2014 - Present
Yadkin Valley Telecom January 2006 - October 2013
AT&T Mobility October 2005 - January 2006
Convergys September 2004 - October 2005
Sprint Nextel October 2000 - August 2004
Intermedia Communications January 1997 - May 2000
WorldCom October 1995 - June 1996
United States Air Force December 1992 - October 1995
Skills
Telecommunications, VoIP, Switches, Network Design, SIP, Wireless, SS7, Routing, IP, Troubleshooting, Network Engineering, CDMA, 3G, Computer Network..., Integration, Unified Communications, ISDN, Fiber Optics, Testing, Networking, Ethernet, TDM, Telephony, TCP/IP, Call Centers, Network Architecture, Avaya, System Deployment, Frame Relay, T1, 2G, Cellular Communications, Wireless Networking, GSM, WAN
Education
Valley View High School 1989 — 1992
Community College of the Air Force
Electrical and Electronics Engineering
Verizon Enterprise Solutions August 2015 - Present
High Point University April 2015 - August 2015
FutureNet Group, Inc. October 2014 - April 2015
Advanced Home Care August 2014 - October 2014
Case Farms June 2014 - July 2014
Carolina West Wireless December 2013 - April 2014
YTI Career Institute May 2012 - August 2013
US Army January 2010 - August 2013
US Army June 2006 - September 2010
US Army January 2001 - January 2002
Skills
Knowledge Management, Systems Analysis, Project Portfolio..., Security+, Integration, SharePoint, Troubleshooting, Linux, Security, Security Clearance, Project Planning, Project Management, Windows 7, Networking, Operating Systems, Servers, Information Technology, Army, Defense, Help Desk Support, Computer Security, Windows Server, System Administration, Network Security, CompTIA Security+
Education
Webster University 2009 — 2011
M.A, Information Technology Management
Saint Leo University 1997 — 1999
B.A., Business/Computer Information Systems
Saint Leo University 1996 — 1999
A.A, Information Systems
U.S. Army Signal School 2006 — 2006
Functional Area Designation, Management Information Systems, General
Carolina West Wireless July 2014 - Present
Carolina West Wireless October 2009 - July 2014
AT&T Mobility (acquired Dobson 11/16/07) January 1997 - October 2009
Dobson Communications (acquired American Cellular) January 1997 - November 2007
American Cellular (acquired PriCellular) June 1998 - February 2000
PriCellular October 1996 - June 1998
Skills
Call Centers, Call Center, Cross-functional Team..., Telecommunications, Leadership, Customer Satisfaction, Management, Customer Retention, Operations Management, Training, Process Improvement, Team Building, Project Planning, Customer Service, Sales, Sales Management, P&L Management, Strategic Planning, Wireless, Business Planning, Vendor Management, Product Management, Quality Assurance, Negotiation, Customer Experience, Change Management, Team Leadership, Program Management, Budgets, Coaching, Sales Operations, Start-ups
Education
University of Maryland University College
Master of Business Administration (M.B.A.)
University of Maryland University College
Master of Science (MS), Information Technology - Telecommuncations Management
State University of New York Empire State College
Bachelor of Science (BS), Business Management & Economics
Musician/Band April 2007 - Present
Mediahouse Music, and Design Studios June 2009 - Present
Carolina West Wireless October 2012 - Present
Skills
Music Production, Digital Video, Graphic Design, Musician, Studio Recording, Computer Proficiency, Computer Maintenance
Education
Full Sail University 2010 — 2013
Bachelors of Science, Computer Science & Music Production, Graduate
Carolina West Wireless August 2014 - Present
TEKsystems August 2013 - Present
Data Protection Services April 2013 - August 2013
Self-employed May 2012 - February 2013
Skills
Windows 7, Computer Hardware, XP, Troubleshooting, Windows, Microsoft Office, Networking, OS X, Network Administration, Software Installation, Windows Server, Operating Systems, Customer Service, Windows Vista, Microsoft Excel, Microsoft Exchange, SharePoint, Cisco Technologies, Windows XP
Education
DeVry University-Georgia 2009 — 2012
Associate of Science (A.S.), Network and System Administration/Administrator
Devry 2009 — 2012
Associate's degree, Network and System Administration/Administrator
Carolina West Wireless September 2013 - Present
Fiserv April 2012 - August 2013
Skills
Microsoft Office, Management, Microsoft Excel, Microsoft Word, Research, PowerPoint, Sales, Leadership, Training, Team Leadership, Team Building, Process Improvement, Customer Satisfaction
Education
Catawba Valley Community College
Lee Publications December 2014 - Present
M & T Bank November 2012 - Present
Cricket Communications May 2010 - July 2011
Cricket Communications March 2009 - April 2010
Time Ad Agency December 2007 - February 2009
Carolina West Wireless 2005 - 2008
Dobson Communications June 2000 - February 2004
Skills
B2B, Salesforce.com, Sales Process, Sales Management, Customer Retention, Wireless, Channel Partners, Leadership, Retail, Management, Customer Satisfaction, Sales Operations, Training, Selling, Sales, Process Improvement, Product Management, Forecasting, Strategy, Executive Management, Competitive Analysis, Team Building, Channel Management, Budgets, Teamwork, Customer Service, New Business Development, Call Centers, Solution Selling, Business Development, Account Management, Team Leadership, Telecommunications, Sales Presentations, Direct Sales, Customer Experience, Time Management, P&L Management, Project Management, Cross-functional Team..., Strategic Partnerships, CRM, Product Marketing, Start-ups, Mobile Devices, Vendor Management, Cold Calling, Contract Negotiation, Budgeting, Motivation
Education
King's College
Hibriten High School September 2015 - Present
Carolina West Wireless February 2013 - August 2015
Verizon Wireless August 2012 - February 2013
Carmike Cinemas August 2011 - August 2012
Carmike Cinemas July 2010 - August 2011
LCI Kids Club, Gangdong/Songpa June 2009 - June 2010
American Red Cross Southeastern Pennsylvania March 2007 - October 2008
City Year Greater Philadelphia August 2006 - June 2007
AmeriCorps*National Civilian Community Corps October 2005 - July 2006
Skills
Training, Inventory Management, Retail Sales, Microsoft Excel, Microsoft Office, Smartphones, Tablets, Theaters, Nonprofits, Disaster Response, Public Health Emergency..., Volunteer Management, Volunteer Recruiting, Volunteer Training, Curriculum Design, Curriculum Development, Customer Service, Technical Support, Writing, Personnel Supervision, Personnel Evaluation, Personnel Selection, Non-profit Volunteering, Non-profit Board..., Grassroots Marketing, Employee Training
Education
University of North Carolina at Asheville 2001 — 2005
B.A., Literature with a Concentration in Creative Writing
Wells Fargo March 2015 - Present
Wells Fargo September 2012 - March 2015
Wells Fargo January 2008 - September 2012
Carolina West Wireless May 2005 - July 2007
Skills
Analytics, Consulting, Superior Client Service, Requirements Gathering, Business Analysis, Tableau, SharePoint..., Project Management, Project Coordination, Strategy, Microsoft Office, Microsoft Excel, Visio, MS Excel Pivot Tables, Tealeaf, PowerPivot, Monarch, VBA, Financial Services, Wholesale Banking, Treasury Services, Operations Management
Education
Appalachian State University 2004 — 2007
Bachelor of Science in Business Administration (B.S.B.A), Information Systems
Carolina West Wireless March 2013 - Present
Carolina West Wireless May 2012 - March 2013
Skills
Mobile Devices, Retail, Store Management, Telecommunications, Wireless, Customer Service, Team Building, Customer Satisfaction, Sales Management, Cellular Communications, Direct Sales, Leadership, Account Management, Management, Product Management, Sales
Education
University of North Carolina at Charlotte 2006 — 2009
Bachelor's degree, History
Colter Learning Partners, Inc. February 2015 - Present
Freelance/Contract December 2014 - Present
Charter Business May 2010 - May 2013
Walling Data (Aquired by AVG) January 2009 - October 2009
Carolina West Wireless January 2007 - January 2009
Centurylink (Sprint) 2002 - 2007
Skills
Articulate Storyline, Adobe Captivate, Game Mechanics, Gamification, Video Games, Adult Learning Theory, Camtasia, Instructional Design, Captivate, Adult Education, Social Games, Adobe Creative Suite, New Media, Web Design, Instructor-led Training, Telecommunications, Moodle, Instructional Technology, Selling, Sales Management, Business Development, Sales Operations, Direct Sales, Wireless, Training, Leadership, Solution Selling, Management, Enterprise Software, Sales, Cold Calling, Networking, Marketing, Salesforce.com, Managed Services, Account Management, B2B, Competitive Analysis, Cloud Computing, Sales Process, Team Building, Marketing Strategy, Sales Presentations, HTML 5, CMS
Education
Penn State via Coursera 2014 — 2014
Coursera - Gamification, Gamification
Appalachian State University 2013 — 2014
Master's degree, Educational Media and Instructional Technology Specialist program: New Media and Global Education, 4.0
Golden Gate University 2001 — 2003
Master of Science (MS), Management, 4.0
Nazareth College of Rochester 1995 — 1997
Bachelor of Arts (BA), Professional Communication & Information Design
Monroe Community College 1993 — 1995
Associate of Arts (AA), English
U.S. Department of State July 2014 - Present
CGI Federal June 2013 - Present
Carolina West Wireless September 2008 - May 2013
Skills
Software Quality..., Technical Writing, SQL, Control M, Time Management, JIRA, Oracle SQL Developer, Organization &..., Communication, Systems Analysis, Troubleshooting, IBM Rational Tools, Customer Service, iPhone, Android, Teamwork, Microsoft Office, Mac OS, Windows, Problem Solving
Education
Appalachian State University 2009 — 2013
Bachelor of Science in Business Administration, Computer Information Systems
Go Automotive Used Cars and Trucks July 2015 - Present
Carolina West Wireless January 2015 - July 2015
Courtside Condos October 2014 - July 2015
Attorney at Law January 2015 - June 2015
Mount Vernon Baptist Church January 2004 - January 2015
Skills
Sales, Customer Service, Leadership, Microsoft Office, Team Building, Time Management, Microsoft Word, Customer Satisfaction, Marketing, Social Media, Microsoft Excel, Social Networking, Sales Management, Management, Nonprofits, Event Planning, Public Speaking, Strategic Planning, Budgets, PowerPoint, Fundraising, Research, Telecommunications
Education
Appalachian State University 2013 — 2015
Bachelor's degree, Criminal Justice and Corrections
Caldwell Community College and Technical Institute 2009 — 2012
Associate of Arts (A.A.), Art/Art Studies, General
ONE MARKET1NG November 2014 - Present
Equipment Ltd September 2014 - October 2014
Carolina West Wireless September 2012 - January 2014
Dollar General June 2012 - August 2012
AIESEC August 2011 - January 2012
Sagebrush Steakhouse June 2011 - August 2011
Skills
Mobile Devices, Wireless, Entrepreneurship, Marketing, Product Marketing, Public Speaking, Social Media Marketing, Facebook, Social Media, Event Planning, Research, Customer Service, Microsoft Excel, PowerPoint, Microsoft Office, Social Networking, Microsoft Word, Time Management
Education
Appalachian State University 2010 — 2014
Bachelor of Science in Business Adminstration, Marketing and Management
Carolina West Wireless December 2014 - Present
Carolina West Wireless August 2014 - December 2014
World Changers/P2 Missions December 2012 - August 2014
National Sportscasters and Sportswriters Association & Hall of Fame January 2014 - May 2014
Catawba College May 2013 - May 2014
Catawba College August 2010 - May 2014
Catawba College August 2010 - May 2014
Catawba College August 2013 - January 2014
J.F. Hurley YMCA August 2013 - December 2013
Catawba College August 2011 - May 2013
Skills
Higher Education, Event Planning, Microsoft Office, Public Speaking, PowerPoint, Student Development, Facebook, Student Affairs, Microsoft Word, Social Networking, Microsoft Excel, Social Media, Editing, Non-profits, Admissions, Campus, Teaching, Customer Service, Research, Leadership
Education
Catawba College 2010 — 2014
Bachelor of Science (BS), Business Administration & Sport Management
Audie Gray Veterans Foundation August 2015 - Present
Office Depot 2013 - 2014
Carolina West Wireless 2010 - 2011
US Army 2003 - 2011
Skills
3D, Adobe Photoshop CS6, 3ds Max, Maya, Character Modelling, Traditional Art Skills, Zbrush, Texturing, 3D Studio Max, Marketing, Character Animation, 3D Modeling, Storyboarding, Customer Service, Photoshop
Education
Full Sail University 2012 — 2015
Bachelor of Fine Arts (BFA), Computer Animation
South Caldwell High School 1998 — 2002
High School Diploma, General
ACN, Inc. April 2014 - Present
iWireless April 2013 - March 2014
Carolina West Wireless August 2008 - March 2013
Cricket Communications September 2004 - July 2008
Auction Pointe, Inc. April 2003 - July 2004
Sprint Nextel November 1998 - March 2003
Other Wireless Experience September 1994 - July 1998
Skills
Budget Administration /..., Key Metric Forecasting, Sales and Distribution..., Marketing / Media Buys, Corporate and Client..., Strategic Alliances &..., Community Involvement, Contract and Lease..., Team Development, Staff Development..., Retail Site Design and..., New Product Launch, Wireless, Telecommunications, Net Promoter Score, Customer Engagement, Product Marketing, Marketing, Pricing, Media Buying, Customer Retention, Sales Management, Direct Sales, Sales Operations, Strategic Partnerships, Mobile Devices, Retail, Sales, Product Development, Social Media Marketing, Solution Selling, Marketing Strategy, Account Management, Go-to-market Strategy, Cross-functional Team..., Product Management, Start-ups, Management, P&L Management, Entrepreneurship, Customer Service, Cellular Communications, Customer Satisfaction, Sales Process, Leadership, Market Research, Market Planning, Forecasting, B2B, Strategy
Education
Ashford University 2010 — 2011
B.A., Organizational Management
State University of New York Empire State College 2007 — 2008
Bachelor of Arts (B.A.), Organizational Management
Jamestown Community College 1994 — 1996
Communications
Franklinville 1981 — 1994
HS Diploma, High School/Secondary Diplomas and Certificates
Self Employed March 2015 - Present
Self Employed February 2015 - Present
Carolina West Wireless September 2010 - February 2015
Advance Auto Parts June 2009 - September 2010
Pocket Communications September 2008 - May 2009
Sprint July 2004 - February 2007
Clearwire 2007 - 2007
Homecare Solutions, Inc March 1999 - October 2003
Skills
Sales Management, Telecommunications, Customer Retention, Wireless, Mobile Devices, Direct Sales, Account Management, P&L Management, Sales Operations, Cellular Communications, B2B, Cross-functional Team..., Management, Sales, Sales Process, Retail, New Business Development, Customer Satisfaction, Cold Calling, Contract Negotiation, Salesforce.com, Strategic Partnerships, Sales Presentations, Product Marketing, Leadership, Start-ups, Strategy, Solution Selling, Business Development, Product Management, Selling, VoIP, Channel Partners, Call Centers, Competitive Analysis, Go-to-market Strategy, Customer Experience, Multi-channel Marketing, Managed Services, Key Account Management, Forecasting, SaaS, Product Development, International Sales, CRM, Lead Generation, Mobile Technology, Unified Communications, Mobile Communications, CDMA
Education
Cardinal Gibbons
Cary High
Trinity University
BA, Business Management
Sykes August 2009 - Present
Carolina West Wireless August 2006 - August 2009
SunCom Wireless 2004 - 2006
T-Mobile USA 1997 - 2003
American Express 1989 - 1996
Skills
Customer Service, Forecasting, Wireless, Customer Experience, Customer Satisfaction, Call Center, Customer Retention, Call Centers, Workforce Management, Vendor Management, Direct Sales, Telecommunications, Sales Process, Cross-functional Team..., Program Management, Process Improvement, Outsourcing, Leadership, CRM
Education
University of Phoenix
BSM, Bachelor of Science in Management
Research-Technology Management November 2013 - May 2014
Neuse River Networks January 2013 - May 2013
Carolina West Wireless May 2010 - August 2012
ASU Career Development Center April 2008 - August 2008
Appalachian State University 2008 - 2008
Appalachian State University 2008 - 2008
Appalachian State University 2008 - 2008
AM WHEO May 2001 - June 2005
Skills
Microsoft Office, Social Media, PowerPoint, Editing, Research, Blogging, Microsoft Word, Writing, Technical Writing, Event Planning, SharePoint, WordPress
Education
North Carolina State University
Master of Science, Technical Communication
Appalachian State University
Bachelor of Arts Degree, English and Sociology; Creative Writing
Carolina West Wireless September 2015 - Present
T-Mobile August 2012 - August 2015
DIRECTV April 2009 - February 2012
Brierley + Partners March 2007 - March 2009
Omni Hotels June 2005 - May 2006
La Quinta Inns, Inc September 1999 - February 2005
LaQuinta Inns & Suites 1999 - 2005
ITT Sheraton Corporation February 1988 - November 1998
Starwood Hotels & Resorts 1997 - 1998
Starwood 1996 - 1998
Skills
Customer Retention, P&L Management, Mentoring, Change Management, Segmentation, Team player, Innovative Problem..., Loyalty Program..., Loyalty Marketing, Brand Loyalty, Customer Loyalty, Customer Experience, Customer Engagement, Loyalty Programs, Multi-channel Marketing, Market Analysis, Integrated Marketing, Marketing Strategy, Customer Satisfaction, Email Marketing, Brand Management, Digital Marketing, Customer Acquisition, Management, Product Marketing, Cross-functional Team..., Market Research, Marketing, Strategy, Strategic Planning, Direct Marketing, E-commerce, Teamwork, Mobile Marketing, Revenue Analysis, Database Marketing, CRM, Analytics, Enterprise Software, Selling, Strategic Partnerships
Education
North Carolina State University 1986 — 1991
iWireless March 2015 - Present
Oak Tree National May 2008 - Present
Solix Inc. 2007 - Present
Inteliquent July 2008 - June 2015
Carolina West Wireless 1998 - December 2013
Stelera Wireless, LLC January 2007 - June 2011
Cascata 2002 - January 2008
Syniverse Technologies, Inc January 2002 - January 2007
Dobson Communications, Inc December 1996 - December 2001
BellSouth Mobility January 1991 - December 1996
Skills
Telecommunications, Start-ups, Wireless, Product Management, Mobile Devices, Strategic Planning, Business Development, Product Marketing, Mobile Technology, Cross-functional Team..., Vendor Management, VoIP, Project Planning, Solution Selling, Strategy, Cellular Communications, Strategic Partnerships, Direct Sales, Management, Program Management, Product Development, Sales Management, Business Strategy, Project Management, SaaS, Entrepreneurship, Mergers & Acquisitions, Go-to-market Strategy, Competitive Analysis, CRM
Education
Georgia State University - J. Mack Robinson College of Business 1994 — 1996
MBA
Carolina West Wireless January 2010 - Present
Carolina West Wireless August 2006 - June 2011
Carolina West Wireless April 2004 - August 2006
Carolina West Wireless September 1993 - April 2004
Skills
Telecommunications, Wireless, Strategic Planning, CDMA, Cellular Communications, Wireless Networking, Networking, Entrepreneurship, VoIP, Cross-functional Team..., LTE, Mobile Devices, Mobile Technology, Leadership, Call Centers, Product Management, Management, P&L Management, Vendor Management, Training, Cloud Computing
Education
D'Amore-McKim School of Business at Northeastern University 2008 — 2010
MBA, Finance
University of Phoenix 2004 — 2007
BS - IT
Wilkes Community College 1990 — 2007
AS - EE, Electronic Engineering, Physics, Business Administration
Carolina West Wireless June 2012 - Present
Carolina West Wireless February 2009 - June 2012
Unique Solutions 2003 - 2006
Skills
Telecommunications, Project Planning, Team Building, Training, Wireless, Product Development, Analysis, Customer Service, Coaching, Microsoft Office, Strategic Planning, Sales Management, Windows, Customer Retention, Call Center, Customer Satisfaction, Leadership
Education
Framingham State College 1974 — 1978
Bachelor's degree, Education
Wilkes Community College
Carolina West Wireless Director of Sales and MarketingCarolina West WirelessJune 2008 - Present
Education
Louisiana State University 1971 — 1973
Business Management
First National Bank February 2006 - Present
Integrity Financial January 2001 - January 2006
Carolina West Wireless August 1997 - January 2001
Bank of Granite December 1994 - August 1997
First Savings Bank October 1985 - December 1994
Skills
Disaster Recovery, Data Processing, Banking, Systems Analysis, Microsoft Office, Credit, Commercial Banking, Credit Analysis, Credit Risk, IT Management, Business Analysis, Risk Management, Customer Service
Education
Lenoir-Rhyne University 1989 — 1990
Computer Science
Clayton State University 1982 — 1984
Accounting and Finance
Quality Education Schools August 2013 - Present
Kelly Services January 2012 - August 2013
Carolina West Wireless April 2011 - July 2011
Lowe's January 2008 - May 2010
Global Payments Inc. September 2001 - January 2004
Skills
File Management, Lotus Notes, Time Management, Retail Sales, Customer Service, Data Entry, Microsoft Office, Microsoft Word, Outlook, Microsoft Excel, Telephone Skills, PowerPoint, Teamwork, Access
Education
carolina beauty college 2004 — 2005
cosmetology, Cosmetology, Barber/Styling, and Nail Instructor
Appalachian State University 1992 — 1995
Bachelor of Science, Business Administration
Wilkes Community College 1990 — 1992
Associate of Arts, Business Administration and Management, General
Caruso Marketing Group L.L.C. September 2010 - Present
Airwalk Communications January 2010 - June 2010
Carolina West Wireless June 2008 - December 2009
Deltacom Communications April 2007 - June 2008
Lone Star PCS December 2003 - March 2007
One Link PCS August 2001 - September 2003
AirLink Communications March 1999 - March 2001
Centennial Wireless January 1990 - February 1999
Motorola C&E September 1978 - November 1989
Skills
Cellular Communications, Sales Management, Wireless, Training, Telecommunications, Strategy, Team Building, Marketing, LTE, Leadership, Management, Business Development, CDMA, Product Development, Sales, Networking, IP, Direct Sales, Project Planning, Team Management, Solution Selling, GSM, VoIP, Product Management, Mobile Devices, Managed Services, 4G, Strategic Partnerships, Sales Operations
Education
Western Michigan University 1992 — 1994
Louisiana State University 1970 — 1972
Carolina West Wireless August 2013 - Present
Fiserv March 2013 - August 2013
Fiserv August 2012 - March 2013
T-Mobile February 2011 - June 2012
T-Mobile June 2006 - February 2011
T-Mobile July 2005 - June 2006
T-Mobile July 2004 - July 2005
KinderCare August 2003 - June 2004
Sprint Nextel March 2001 - March 2003
Skills
Adult Learning Theory, Functional Competencies, Performance Management, Behavior Management, Sales Management, Strategic Human..., Leave of Absence..., Affirmative Action..., Workplace Harassment, Compensation & Benefit, Incentive Programs, Project Management, Facilitation Coaching, Presentations, Escalation Resolution, Microsoft Office, BMC Remedy, Citrix, Spot Production, Airline Reservations, FAA Certifications, Coaching, Building Relationships, Call Centers, Customer Experience, Customer Retention, Leadership, Team Management
Education
International Air and Hospitality Academy 1999 — 2001
FAA Certified, Tourism and Travel Services Management
Carolina West Wireless June 2010 - Present
Skills
Retail, Wireless
Education
East Carolina University - College of Business
Carolina West Wireless March 2012 - Present
Education
Walden University 2014 — 2016
Full Sail University
Bachelor of Science (BS), Cinematography and Film/Video Production