CenturyLink Company
Industry: Telecommunications company
DescriptionCenturyLink, Inc. is an American telecommunications company, headquartered in Monroe, Louisiana, that provides communications and data services to residential, business, governmental, and wholesale customers in 37 states. Customer service: 00 800 7288 4743 Headquarters: Monroe, Louisiana, United States CEO: Jeffrey Storey (23 May 2018–) Subsidiaries: Level 3 Communications, Qwest, Savvis,
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CenturyLink Employees
Morehouse General Hospital September 2012 - Present
CenturyLink October 1997 - October 2007
Skills
Management, Customer Service, Research, Leadership, Project Management, Process Improvement, Healthcare, Change Management, Negotiation, Account Management, Team Building
Education
Louisiana Tech University
Bachelor of Applied Science (B.A.Sc.) Business, Business, Management, Industrial Engineering, and Related Support Services
Louisiana Tech University
Bachelor's degree, Engineering and Business
Self March 2015 - Present
Bayou Bowl March 2015 - Present
CenturyLink May 2013 - Present
Radian L. Hennigan, CPA November 2009 - May 2013
Easy Spirit July 2008 - November 2009
Skills
Sales Tax, Tax Returns, Payroll Taxes, QuickBooks, Payroll, Financial Statements, Tax Preparation, General Ledger, Tax, Accounting, Variance Analysis, Journal Entries, Account Reconciliation, Microsoft Excel, Microsoft Office, Bank Reconciliation, Management, Microsoft Word, Analysis, Income Tax, Leadership
Education
Louisiana Tech University 2008 — 2011
Bachelor of Science, Accounting
CenturyLink March 2014 - Present
Medical Center of South Arkansas June 2009 - March 2014
Northern Louisiana Medical Center September 1996 - May 2009
Skills
Healthcare, Marketing Strategy, Strategic Planning, Marketing Communications, Marketing, Public Relations, Event Planning, Hospitals, Public Speaking, Team Building, Advertising, Media Relations, Brand Management, Press Releases, New Business Development, Fundraising, Budgets, Social Media, Project Management, Healthcare Management, Leadership, Managed Care, Social Media Marketing, HIPAA, Market Research, EMR, Online Advertising, Event Management, Management, EHR, Physician Relations, Nonprofits
Education
Louisiana Tech University 1998 — 2001
Master of Science (M.S.)
Vanderbilt University Medical Center 1995 — 1995
Internship
Louisiana Tech University 1991 — 1995
Bachelor of Arts (B.A.)
CenturyLink April 2013 - Present
Visual Fantasy Marketing September 2011 - Present
Performance Direct, Inc. April 2012 - April 2013
Alpha & Omega Home Health Care June 2009 - May 2011
Dove Variety Shop May 2006 - May 2008
Skills
Advertising, Sales, Project Planning, Marketing, Social Media Marketing, Marketing Communications, Direct Marketing, Market Planning, Marketing Strategy, Email Marketing, Integrated Marketing, Brand Management, Social Media, Retail, Marketing Research, Customer Service, Online Marketing, Media Planning, PowerPoint, Microsoft Office, Marketing Management, Facebook, Brand Development, Interactive Marketing, Digital Marketing, Social Networking, Public Relations, Online Advertising, Microsoft Word, Product Marketing, Creative Direction, Sales Presentations, Event Planning, Entrepreneurship, Public Speaking, CRM, Team Leadership, Management, Market Research, Leadership
Education
Louisiana Tech University 2004 — 2011
Bachelor of Science in Marketing and Analysis, Marketing
CenturyLink May 2015 - Present
CenturyLink May 2014 - August 2014
Skills
Problem Solving, SolidWorks, Matlab, Team Leadership, Microsoft Office, AutoCAD, Electrical Engineering, Networking, Xilinx ISE, MathCAD, Verilog, C++, SSH Client, Collaborative Problem..., C, Engineering, Embedded Systems, Microsoft Excel, Programming, Windows, Testing, Electronics, Teamwork, Troubleshooting, Microsoft Word, PowerPoint, Product Development, Computer Hardware, Video, LED Lighting Systems, Audio Mixing
Education
Louisiana Tech University 2013 — 2017
Electrical and Electronics Engineering
Sterlington High School 2009 — 2013
High School
Vantage Health Plan April 2014 - Present
CenturyLink May 2013 - April 2014
Louisiana Legislative Auditor January 2013 - May 2013
Louisiana Legislative Auditor March 2009 - January 2013
Skills
Accounting, Auditing, Financial Reporting, Internal Controls, QuickBooks, Financial Analysis, Account Reconciliation, Variance Analysis, Financial Accounting, Financial Statements
Education
Louisiana Tech University 2009 — 2009
Master of Professional Accountancy
Louisiana Tech University 2005 — 2009
Bachelor of Science (B.S.), Accounting
Donnie Bell Design March 2013 - Present
Painting With a Twist - Monroe, LA February 2011 - June 2015
CenturyLink November 2005 - March 2013
Skills
Web Development, PHP, jQuery, CSS, JavaScript, Databases, SQL, PL/SQL, MySQL, Software Development, Oracle, Unix, Linux, Agile Methodologies, XML, Eclipse, Social Media Marketing, Microsoft Office
Education
Louisiana Tech University 2001 — 2005
Bachelor of Science, Cum Laude, Computer Information Systems
Assess Systems March 2015 - Present
Walmart June 2012 - February 2015
CenturyLink January 2012 - June 2012
Louisiana Tech University November 2009 - May 2012
AROS (Applied Research for Organizational Solutions) November 2009 - May 2012
Minnesota State University, Mankato August 2008 - May 2009
Organizational Effectiveness Research Group August 2007 - May 2009
Hogan Assessment Systems May 2008 - August 2008
Skills
Statistics, Data Analysis, SPSS, Research, Survey Design, Psychology, Leadership Development, Job Analysis, Organizational..., Organizational..., Performance Management, Exit Surveys, Qualitative Research, Technology Needs..., Talent Management, Microsoft Office, Change Management, Organizational Behavior, Project Management, Team Building, Interviews, Workshop Facilitation, Psychometrics, Psychological Testing, Awesomeness
Education
Louisiana Tech University 2009 — 2012
PhD, Industrial Organizational Psychology
Minnesota State University, Mankato 2007 — 2009
MA, Industrial/ Organizational Psychology
Oklahoma State University 2004 — 2007
BA, Psychology
CenturyLink 2005 - Present
Skills
Unix, Solution Architecture, SoapUI, Telecommunications, SOAP, Requirements Analysis, Databases, TIBCO Rendezvous, Telecom BSS, Program Management, Middleware, VBScript, BMC Remedy, Telecommunications..., Weblogic Administration, SDLC, SOA, Agile Methodologies, Web Services, Java, Testing, SQL, PL/SQL, Integration, Software Project..., iTKO LISA, Ethical Hacker, Penetration Testing, AMDOC Ensemble, HP fortify, Tandem applications, Dimension, CaliberRM, Security Testing, Information Security, SharePoint, Microsoft Dynamics
Education
Louisiana Tech University 2013 — 2015
Graduate certificate in Communications Systems, Computer Systems Networking and Telecommunications
Windstream Communications August 2011 - Present
CenturyLink August 2010 - August 2011
TJ Maxx June 2007 - August 2007
Skills
Ethernet, IP, Telecommunications, Telephony, TCP/IP, DSL, Wireless, Cashiering, Customer Service, Merchandising, Management
Education
Louisiana State University in Shreveport 2008 — 2010
Bachelor of Science (B.S.), Business Administration and Management
Northwestern State University 2006 — 2007
Accounting Solutions of NELA, LLC September 2014 - Present
CenturyLink October 2008 - September 2014
CenturyLink September 2005 - October 2008
Radian L. Hennigan, CPA November 1999 - June 2005
Skills
QuickBooks, Accounting, Variance Analysis, Auditing, Internal Controls, Sarbanes-Oxley Act, Financial Statements, General Ledger, Financial Reporting, Financial Analysis, Payroll, Analysis, Forecasting, Process Improvement, Budgets, Management, Finance, Tax
Education
Louisiana Tech University 1995 — 2000
B.S., Accounting
CenturyLink April 2002 - Present
Qwest Communications March 2000 - March 2002
Self Employed July 1998 - February 2000
IKEA US August 1994 - July 1997
IKEA Europe / IKEA Southern Europe March 1989 - July 1994
KenoGard August 1986 - February 1989
Skills
Requirements Analysis, Software Requirements, Agile & Waterfall..., System Requirements, Business Requirements, Process Improvement, Process Management, Corporate Websites, Web Services, User Interface, Telecommunications, Salesforce.com, Business Rules, Validation Rules, Integration, Quality Center, Software Project..., Agile Methodologies, Software Quality...
Education
Loyola University Maryland 1997 — 1998
M Ed, Montessori Teacher Education
Stockholm School of Economics 1982 — 1986
BA, Economics, Finance and Management
Newpark Resources, Inc July 2015 - Present
Greene's Energy Group July 2012 - June 2015
CenturyLink February 2011 - July 2012
Skills
Microsoft Excel, Microsoft Word, Microsoft Office, Microsoft Dynamics SL, Sage 50, SAP ERP
Education
Louisiana Tech University 2009 — 2011
Master of Business Administration (M.B.A.), Computer and Information Systems Security/Information Assurance
Louisiana Tech University 2005 — 2009
Bachelor of Science (BSc), Accounting
CenturyLink October 2014 - Present
Apex Systems May 2013 - October 2014
North Delta Regional Planning & Development, Inc October 2010 - May 2013
Morehouse Economic Development Center July 2010 - 2013
Union Community Action Association, Inc. June 2009 - 2012
M & C Reeves U-Pak-It January 2009 - September 2011
Protocol Computers May 2007 - August 2009
Morehouse Council on Aging, Inc September 2005 - July 2007
Skills
Troubleshooting, Microsoft Office, Telecommunications, Network Configuration, DSLAM, Time Management, Diagrams, Flow Charts, Windows 7, Windows XP
Education
Louisiana Tech University 2007 — 2013
Bachelor's degree, Computer Information Systems
CenturyLink October 2014 - Present
CenturyLink May 2011 - Present
CenturyLink August 2008 - May 2011
CenturyLink June 2005 - October 2006
Microsoft January 2005 - May 2005
Computerized Medical Systems, Inc March 2004 - December 2004
Skills
Telecommunications, General Awesomeness, Integration, Unix, Requirements Analysis, Vendor Management, SDLC, Software Development, Cloud Computing, Enterprise Architecture, Billing Systems, Software Project..., Software Engineering, Agile Methodologies, Disaster Recovery, Program Management, Strategy, Management, Leadership
Education
Louisiana Tech University 2012 — 2014
Master of Business Administration (MBA)
University of Central Florida 2001 — 2003
Masters in Computer Engineering
CenturyLink February 2013 - Present
CenturyLink May 2012 - February 2013
Techies for Hire January 2010 - February 2013
Squire Creek Country Club January 2005 - May 2012
Rabbs Steak and Spirits January 2000 - January 2005
Skills
Customer Service, Access, Troubleshooting, PowerPoint, Time Management, Windows 7, Analysis, Customer Satisfaction, Teamwork, Leadership, Critical Thinking, Technical Support, Windows, Consulting, Operating Systems, Computer Repair, Computer Maintenance, Computer Hardware, Management, Microsoft Office, Outlook, Network Security, Systems Analysis, Sales, Project Planning, Visio, Public Speaking, Java, System Administration, Software Installation, Networking, Team Leadership, Network Administration, Windows XP Pro, Testing, Help Desk Support, VMware, System Deployment, VPN, Disaster Recovery, LAN-WAN, WAN, VoIP
Education
Louisiana Tech University 2003 — 2012
Bachelor of Applied Science (BASc), Computer Information Systems
CenturyLink June 2015 - Present
CenturyLink June 2013 - June 2015
DiamondJacks Casino February 2000 - August 2013
Skills
Accounting, Management, General Ledger, Variance Analysis, Account Reconciliation, SAP, Leadership
Education
LSU Shreveport 2014 — 2015
Master of Business Administration (M.B.A.), Concentration in Accounting and Finance
University of Louisiana at Monroe 2005 — 2014
Bachelor of Business Administration (B.B.A.), Accounting, 3.0/4.0
CenturyLink August 2015 - Present
Fenway Xperience July 2012 - August 2015
Skills
Java, Eclipse, Spring, Java Enterprise Edition, Struts, Ant, C++, Linux, NetBeans, Maven, Scrum, Git, Software Development, SQL, Programming, Shell Scripting, MySQL, Agile Methodologies, Spring Framework, Unix, XML, Hibernate, JUnit, Tomcat, Web Services, C#, Talend Open Studio, C, Microsoft Office, Cyber-security, Oracle, API Development, Gateway, Network Security, Databases
Education
Louisiana Tech University 2009 — 2014
Bachelor of Science, Computer Science
CenturyLink June 2007 - Present
Skills
Telecommunications, Ethernet, VoIP, Unix, Linux, Troubleshooting, Project Management, Disaster Recovery, Visio, SOA, Software Project..., Databases, Servers, Billing Systems, Team Leadership, Windows, Microsoft Office, Fiber Optics, IP, Testing, Wireless
Education
Louisiana Tech University 2011 — 2013
Master of Business Administration (M.B.A.), With a concentration in telecommunications, 4.0
Louisiana Tech University 2010 — 2012
Graduate Certificate in Communication Systems, 4.0
Louisiana Tech University
Master of Science (M.S.), Electrical and Electronics Engineering, 4.0
CenturyLink August 2014 - Present
IBM February 2012 - August 2014
Telarico Telecom Consulting January 2011 - February 2012
Verizon 2005 - 2011
Elmhurst Memorial Healthcare 2002 - 2005
Chicago Christian Counseling Center 1999 - 2003
Trinity Christian College 2000 - 2001
Northwestern College 1999 - 2000
McDonnell Douglas Training Systems 1988 - 1992
United States Air Force 1985 - 1988
Skills
Counseling, Psychology, Teaching, English, Mental Health, Healthcare, Non-profits, Supervisory Skills, Health, Customer Service, Writing, Research, Coaching, Mentoring, Leadership Development, Psychotherapy, Course Creation, Nonprofits, Clinical Research, System Administration, Training, Networking, Telecommunications, Troubleshooting, Technical Support, Higher Education, Microsoft Office, Management, Integration
Education
Argosy University Chicago 1997 — 2002
Psy.D., Clinical Psychology
Illinois School of Professional Psychology, Rolling Meadows 1995 — 1997
M.A., Clinical Psychology
Trinity Christian College 1993 — 1995
B.A., English, Psychology
Louisiana Tech University
A.A., General Studies: Communications
Landers Dodge Chrysler Jeep Ram June 2011 - Present
KSLA News 12 September 2014 - December 2014
Budget Prepay April 2010 - June 2011
CenturyLink September 1999 - August 2000
Skills
Customer Service, Customer Experience, Sales, Business Development, Data Entry, Microsoft Office, Learning Quickly, Problem Solving, Typing, Computer Proficiency, New Business Development, Team Building, Marketing, Automotive
Education
LSU Shreveport 2013 — 2016
Still attending, Criminal justice/Psychology
Airline High School 1992 — 1996
Diploma, General Studies
J.P. Morgan Chase January 2012 - Present
J.P. Morgan Chase June 2010 - January 2012
CenturyLink October 1998 - August 2004
Skills
Financial Analysis, Risk Management, Loans, Loan Origination, Banking, Mortgage Lending, Customer Service, Credit, Mortgage Banking, Facilities Management, Purchasing, Architectural Design, Residential Homes, Microsoft Office, Sales, Management, Process Improvement
Education
Louisiana Tech University 2008 — 2010
Bachelor of Science, Architectural Studies
University of Louisiana at Monroe 1995 — 2000
Business Administration, Marketing / Management
CenturyLink October 2014 - Present
Atomic Data August 2012 - September 2014
Lifetouch December 2010 - August 2012
Lifetouch Inc February 1997 - September 2011
NMHG Inc May 1995 - December 1996
Sanderson Plumbing Products, Inc. June 1993 - May 1995
Skills
Data Center, Vendor Management, Process Engineering, Environmental..., Computer Operations, IT Service Management, CMDB, Service Catalog, Report Writing, Financial Analysis, Managed Services, Troubleshooting, Enterprise Architecture, Infrastructure, Virtualization, Change Management, Disaster Recovery
Education
Marist College 2008 — 2010
Associate Certification, Data Center Management
Mississippi State University 1988 — 1993
BS, Chemical Engineering
NYU Langone Medical Center June 2015 - Present
Kaiser Permanente April 2014 - June 2015
NTT America July 2012 - April 2014
CenturyLink December 2002 - March 2012
Qwest December 2002 - March 2012
Qwest December 2002 - March 2012
Qwest December 2002 - March 2012
IPG July 2001 - September 2002
Primus Telecommunications Group, Inc. January 1998 - April 2001
Primus Telecommunications Group, Inc. January 1998 - April 2001
Skills
Cash Management, Treasury Management, Treasury Services, Corporate Treasury, Treasury, Treasury Functions, Investments, Forecasting, Financial Forecasting, Cash Flow Forecasting, Budgeting, Budget Management, Budget Tracking, Cash Flow Management, Corporate Finance, Finance, Financial Modeling, Account Reconciliation, Accounting, Budgets, Auditing, Cash Flow, General Ledger, Sarbanes-Oxley Act
Education
Maharishi University of Management 1991 — 1994
Bachelors of Art, International Business
CenturyLink August 2007 - Present
CenturyTel January 2003 - January 2006
4 Cost Internet & Basic: Your Best Buy LLC January 2002 - January 2003
Skills
Firewalls, DNS, Linux, DHCP, IP, Operating Systems, VMware, Routing, Networking, RADIUS, Solaris, MySQL, Network Architecture, Troubleshooting, RedHat, Linux KVM, NetApp, Microsoft Servers, Server Architecture, Web Development, Database Design, Database Management, IP Networking, Virtualization, Windows Server 2008, SAN, Puppet, Perl, Python, Ruby, Shell Scripting, PHP, Postfix, Sendmail, OpenStack, NFV, SDN, DRBD, GlusterFS, ESXi, Servers, TCP/IP, Databases, High Availability, Cloud Computing, Active Directory, Load Balancing, LDAP, System Deployment
Education
Louisiana Tech University 2000 — 2001
Computer Science
West Ouachita High School 1996 — 2000
CenturyLink June 2015 - Present
University of Louisiana at Monroe October 2002 - June 2015
Louisiana Pacific Corporation January 2000 - October 2002
Entergy March 1999 - January 2000
Skills
Energy Efficiency, Energy Management, Sustainable Energy, Cross-functional Team..., Strategic Leadership, Change Leadership, Government Contracting, Performance Contracting, Negotiating Contracts, Building Automation, Sourcing & Procurement, Strategic Partnerships, Public-private..., Construction Management, Grant Management, Project Finance, Capital Budgeting, Capital Projects, HVAC Controls, Operational Efficiency, Operations Management, Project Execution, Account Management, Management Consulting, Lean Manufacturing, Preventive Maintenance, Sales Engineering, Solution Provider, Creative Concept..., Operations Expertise, Green Technology, Service Excellence, Customer Service, Relationship Development, Team Building, Energy Conservation, Contract Management, Engineering Management, Lighting Design, Marketing Communications, Executive Management, Strategic Planning, Government Procurement, Facilities Management, Environmental Management, New Business Development, Project Portfolio..., Partnership Development, Grant Writing, Project Management
Education
Louisiana Tech University 1995 — 1999
BS
CenturyLink September 2014 - Present
CenturyLink April 2012 - September 2014
LaSalle General Hospital June 2011 - July 2011
LaSalle Parish Office of Family Support June 2010 - August 2010
Skills
Microsoft office adept, SAP, Ensemble, Blackline, Webfocus, Quick books, MainFrame (RDS), PLSQL, CCDW, SAP BW, 10 Key, Team-oriented, Access, Accounting, Accounts Receivable, Analysis, Balance Sheet, Budgets, General Ledger, Financial Reporting, Invoicing, Microsoft Office, Microsoft Word, Payroll, PowerPoint, Process Improvement, Public Speaking, QuickBooks, Teamwork
Education
Louisiana Tech University 2008 — 2012
Bachelor of Science (B.S.), Accounting
Arista Networks June 2014 - Present
CenturyLink June 2013 - May 2014
IBM November 2010 - August 2011
IBM November 2010 - August 2011
Skills
DHCP, Switches, Troubleshooting, C, Routing Protocols, Unix, MPLS, AIX, Linux, TCP/IP protocols, LAN-WAN, IPv6, OSPF, Windows, Cisco MDS SAN switches, Brocade Fibre Switches, IBM SAN, Internet Troubleshooting, OpenStack, Linux System..., CentOS, Ubuntu, VMware, Python, Virtualization, SAN, Cisco Technologies, Storage Area Networks, Data Center, Servers, Storage, Routers, Brocade, Networking, NAS, vSphere, Telecommunications, TCP/IP, Cisco IOS, BGP, Cisco Routers
Education
University of Colorado at Boulder 2012 — 2014
Master of Science (MS), Telecommunications Engineering
Maharshi Dayanand University 2006 — 2010
Bachelor's of Engineering, Electronics and Communications Engineering
CenturyLink July 2011 - Present
Sprint January 2006 - January 2011
Hoag Memorial Hospital October 2004 - December 2005
The Home Depot May 2003 - October 2004
Disneyland June 2002 - May 2003
Healthcare Reimbursement Solutions May 1999 - June 2002
RCM Ventures, Inc April 1995 - April 1999
Skills
Microsoft Office, Outlook, Administrative Support, PowerPoint, Word, Customer Service, Excel, Coordination, Invoicing, Problem Solving, Expenses, Access, Scheduling, Visio, Budgeting, Event Planning, Time Management, Research, Spreadsheets, Billing, Event Management, Inventory Management, Teamwork, Data Entry, Documentation, Creative Problem Solving, Salesforce.com, Administrative..., Budgets, Microsoft Word, Microsoft Excel, Account Management, Sales Management
Education
Macomb Community College
Business
Saddleback College
Computer/Software Specialist & General Ed requirements
Santa Barbara City College
NorthStar Alarm Services January 2013 - Present
CenturyLink November 2011 - January 2013
Marquette University July 2007 - May 2011
Skills
Sports, Management, Social Media, Sales, Facebook, Time Management, Leadership, Social Networking, Public Relations, Marketing Strategy, Fitness, Community Outreach
Education
Marquette University 2007 — 2011
Bachelor of Arts, Communications
PurpleFeetInc August 2012 - Present
CenturyLink 2012 - Present
Sample Solutions Inc. June 2010 - Present
Critigen LLC November 2010 - May 2012
United Launch Alliance August 2007 - May 2010
United Launch Alliance August 2007 - May 2010
Accenture Ltd August 2002 - August 2007
Accenture 2002 - 2007
TIBCO Software Inc August 2000 - June 2002
TIBCO August 2000 - June 2002
Skills
Enterprise Software, Integration, Requirements Analysis, Program Management, Agile Methodologies, Enterprise Architecture, Business Intelligence, ERP, Leadership, Strategy, SDLC, SAP, Business Process, Process Improvement, Business Process..., Management, IT Management, Solution Architecture, Project Management, Change Management, Business Analysis, PMO
Education
University of Arkansas at Little Rock 1993 — 1995
Master of Science, Applied Mathematics
Lyon College
Bachelor of Science, Mathematics
CenturyLink April 2011 - Present
CenturyLink July 2009 - April 2011
Embarq 2000 - July 2009
Sprint Publishing & Advertising 1995 - 1999
Sprint Midwest Group 1990 - 1995
Sprint Long Distance 1985 - 1990
Shughart Thomson & Kilroy PC (n/k/a Polsinelli Shughart) 1980 - 1985
Education
University of Missouri-Kansas City School of Law 1977 — 1980
J.D. With Distinction, Law
Marquette University 1972 — 1976
B.A., Cum Laude, Journalism
CenturyLink 2012 - Present
CenturyLink November 2011 - December 2012
Skills
Telecommunications, Electrical Engineering, LAN-WAN, Troubleshooting, Internet Troubleshooting, Internet/Intranet..., Network Security, IPTV, Proficient Communicator, Proficient Typing Skills, IT Solutions, Switches, Cisco Technologies, Avaya IP Telephony, Citrix
Education
Louisiana Tech University 2012 — 2013
Certificate for Computer Technologly, Computer Systems Networking and Telecommunications
University of Louisiana at Monroe 2005 — 2010
Bachelors of General Studies, Business Administration, Management and Operations
CenturyLink April 2015 - Present
Verizon Business July 2012 - March 2015
Level 3 Communications March 2008 - July 2012
The Harvard Drug Group October 2006 - February 2008
Infor February 2005 - October 2006
Washtenaw County 2003 - 2005
XanEdu Publishing, Inc. and NA Publishing, Inc. 2003 - 2003
Pfizer 2001 - 2002
Skills
Data Network Design, Voice Network Design, Internet Communications, Cloud Computing, Network Security, SIP Trunking, DWDM, ROADM, Cisco Technologies, Sonus, Communication, Analytical/Research..., Computer/Technical..., Flexibility/Adaptability..., Interpersonal Skill, Leadership/Management..., Multicultural..., Planning/Organizing, Resourceful..., Reasoning Skills, Creativity, Critical Thinking, Social Media, Superior Work Ethic, MPLS, Telecommunications, Unified Communications, VoIP, WAN, Wireless Networking, Managed Services
Education
UNC Charlotte 2012 — 2014
Master of Business Administration (MBA), Management
A+, Network+, Linux+, MCSE, CCNA, CCNP, SSCA, CCDA, CCDP, ITILv3 2004 — 2012
Madonna University 1999 — 2003
BS, Computer Information Systems
Silver Peak September 2013 - Present
CenturyLink May 2005 - Present
Integra Telecom July 2011 - February 2013
Qwest Communications 2009 - 2009
Qwest Communications May 2006 - February 2008
Inpulse 2003 - 2005
Skills
Wireless, Telecommunications, Managed Services, Sales Process, Sales, SIP Trunking, Unified Communications, B2B, Solution Selling, New Business Development, MPLS, VoIP, Customer Satisfaction, Direct Sales, Call Centers, Co-location, Sales Operations, Cloud Computing, Channel Partners, IP, Telephony, Account Management, Selling, Management, SIP, Enterprise Software, Salesforce.com, Hosted Services, Strategic Partnerships, Metro Ethernet, T1, Professional Services, Private Line, PRI, SaaS, Ethernet, Long Distance, Data Center, Sales Engineering, Broadband, Networking, Avaya, Strategy, Dark Fiber
Education
College of business & Design 1989 — 1990
Word Processing
Maricopa Skill Center 1990 — 1992
Banking/Retail
STP Nuclear Operating Company December 2014 - Present
CenturyLink January 2014 - November 2014
CenturyLink April 2013 - January 2014
CenturyLink April 2011 - April 2013
CenturyLink October 2009 - April 2011
CenturyLink February 2007 - October 2009
The Home Depot October 2001 - February 2007
Skills
Budgeting, Documentation, Analysis, Excel, SAP, Project Portfolio..., Budgets, Software Documentation, Microsoft Excel, Process Improvement, Business Process..., Management, Human Resources, Leadership, Vendor Management, Forecasting, Telecommunications, Integration, Project Management, Program Management, Cross-functional Team..., Business Process, Performance Management, Finance, IT Solutions, Project Planning
Education
Louisiana Tech University 2010 — 2011
Graduate Certificate, Communications Systems
Louisiana Tech University 2005 — 2005
Study Abroad - Costa Rica, Spanish Language and Literature
Louisiana Tech University 2000 — 2004
B.S., Accounting
CenturyLink December 2010 - Present
Skills
VoIP, Cloud Computing, Managed Services, Data Center, Solution Selling, Network Security, Direct sales and...
Education
Manhattan College
B.S, Marketing & Management Information Systems
CenturyLink October 1999 - Present
United States Navy June 1975 - August 1995
Skills
Troubleshooting, Telecommunications, Ethernet, MPLS, Microsoft SQL Server, VoIP, TCP/IP, Networking, IP, Servers, Data Center, Routing, Cisco Technologies, LAN-WAN, Network Design, Wireless, Integration, Telephony
Education
Louisiana Tech University 2014 — 2015
Masters Ceritification in Telecommunications, Computer and Information Sciences and Support Services, 3.9
Stephen F. Austin State University 1995 — 1999
BBA CIS, Computer Information Systems
CenturyLink Business July 2014 - Present
CenturyLink August 2003 - Present
CenturyLink August 2007 - July 2014
The Pampered Chef 2008 - 2011
CenturyLink August 2003 - August 2007
Faulk & Foster Real Estate July 2001 - February 2002
Faulk & Foster 2001 - 2002
Debbie's Hallmark October 2000 - July 2001
Debbie's Hallmark 2000 - 2001
Monroe Chamber of Commerce 1999 - 2001
Skills
Microsoft Excel, Windows, Salesforce.com, SAP, Ensemble, Lenses, Team Building, Customer Service, Public Speaking, Event Planning, Public Relations, Project Management, Strategic Planning, Microsoft Office, Visio, Process Improvement, Sales, Budgets, Account Management, Project Planning, Training, Event Management
Education
Louisiana Tech University 1993 — 1998
BA, Communication
of Louisiana Tech University 1993 — 1998
Bachelor of Arts, Communication
Huntington School 1980 — 1993
High School, College Prep
CenturyLink September 2013 - Present
SunGard Availability Services September 2012 - September 2013
Fujitsu America, Inc. March 2003 - September 2012
Landmark Graphics May 2002 - February 2003
BMC Software January 1999 - April 2002
Siemens November 1997 - January 1999
Continuus/Caseware Corp (Telelogic, now IBM) January 1994 - November 1997
Johnson Controls July 1991 - January 1994
Skills
Virtualization, Operating Systems, Storage, Servers, Computer Hardware, Data Center, Solaris, VMware, System Administration, Disaster Recovery, Enterprise Architecture, Unix, Windows, Linux, Hardware, Windows Server, Cloud Computing, Hyper-V, Server Architecture, Red Hat Linux, System Architecture, VDI, Pre-sales, SAN, High Availability, Storage Area Networks, Architecture, Solution Architecture, Software Development, Storage Virtualization, NetApp, NAS, Managed Services, Networking, ITIL, Enterprise Software, Cluster, Enterprise Storage, HP, Firewalls, Infrastructure, Business Intelligence, IT Service Management, Integration, Security
Education
Marquette University 1991 — 1994
Masters (15/36 Credits Complete), Electrical Engineering, Computer Science
University of Wisconsin-Milwaukee 1988 — 1991
Bachelors, Electrical Engineering
University of Wisconsin-Madison 1986 — 1988
Electrical Engineering
CenturyLink July 2013 - Present
Skills
Windows 7, TCP/IP, LAN-WAN, LAN Switching, Routing Protocols, Computer Hardware..., Management, Visio, Visual Studio, Visual Basic, SQL, Microsoft Office, Network Design, Project Management
Education
Louisiana Tech University 2008 — 2013
Bachelor of Science (B.S.), Computer Information Systems
CenturyLink 1997 - Present
US Bancorp April 1995 - March 1997
Skills
Co-location, MPLS, SIP Trunking, Unified Communications, Long Distance, VoIP, Telephony, T1, Telecommunications, PRI, Private Line, Metro Ethernet
Education
Macalester College 1982 — 1986
BA, English, Psychology
IBM September 2014 - Present
CenturyLink April 2013 - September 2014
JPMorgan Chase April 2012 - April 2013
Old Navy June 2009 - September 2012
Louisiana Tech Post Office October 2010 - April 2012
Prescott Memorial Library October 2009 - May 2010
Skills
PowerPoint, Microsoft Word, Microsoft Excel, Data Entry, Customer Service, Access, Microsoft Office, Outlook, Cashiering, Time Management, Telephone Skills, Teamwork, Critical Thinking
Education
Louisiana Tech University 2008 — 2012
BA, Computer Information Systems
Medallia August 2015 - Present
CenturyLink January 2014 - August 2015
Level 3 Communications February 2012 - January 2014
Level 3 Communications May 2011 - February 2012
PowerHealth OnDemand February 2010 - February 2011
Kat Mar Properties 2006 - 2011
Oasis Wines 2007 - 2008
TDBanking June 2006 - June 2007
Dielectric 2006 - 2006
J. Herzog & Sons January 2002 - January 2004
Skills
Analytics, Marketing Communications, B2B, Telecommunications, B2B Marketing, Market Research, Customer Service, Email Marketing, Lead Generation, Marketing Strategy, Strategy, Account Management, Strategic Planning, Management, Leadership, Advertising, Public Relations, Product Marketing, SaaS, Trade Shows, SEO, Online Marketing, Sponsorship, Social Media, Strategic Partnerships, Start-ups, Cross-functional Team..., Sales Support, Messaging, Brand Development, New Business Development, Market Planning, Sales Management, Event Management, Entrepreneurship, Retail, Real Estate, Social Marketing, Marketing Management, Promotions, Media Relations, Web Analytics, Direct Marketing, Integrated Marketing, Product Development, Event Marketing, Strategy Development, Customer Relations, Public Speaking, Business Planning
Education
Johns Hopkins - BA Denver University- MBA 1989 — 1993
Bachelor of Arts & Science, Social & Behavioral Sciences - Australian History & International Politics, Bachelor of Arts & Science
University of Denver - Daniels College of Business 1996 — 1998
MBA, Marketing, MBA
Macquarie University 1991 — 1992
Social & Behavioral Studies, Aboriginal Studies & Australian History
Technologix Group LLC 2007 - Present
Sectra 2006 - 2009
Cyber Technology Group 2005 - 2006
Bowman Systems 2005 - 2005
CenturyLink 2000 - 2003
Skills
Project Management, Business Analysis, Microsoft Office, Change Management, Strategic Planning, Program Management, Process Improvement, Team Leadership, Customer Service, Management, Project Planning, Business Strategy, Microsoft Excel, New Business Development, SQL, Business Development, Team Building, Requirements Analysis, Account Management, Negotiation, Vendor Management, Linux, Software Development, Troubleshooting, Integration
Education
Louisiana Tech University 2002 — 2004
Bachelor of Science (B.S.), Computer and Information Systems Security/Information Assurance
Northwood High School
CenturyLink January 2008 - Present
Qwest Software Services March 2005 - July 2007
Qwest Communications March 2000 - March 2005
Qwest Communications June 1997 - March 2000
Verizon 1995 - 1998
CBSI 1992 - 1995
TCS 1990 - 1993
TCS 1990 - 1992
Skills
Cloud Computing, Enterprise Architecture, Architecture, Telecommunications, Program Management, Vendor Management, SDLC, Integration, Management, VoIP, Requirements Analysis, Software Project..., Architectures, IT Strategy, Wireless, Agile Methodologies, Business Analysis, Business Intelligence, SOA
Education
The George Washington University - School of Business 1995 — 1997
MBA, Finance
Manipal Institute of Technology 1986 — 1990
B.E., Electronics and Communication
CrossFit 318 August 2012 - Present
CenturyLink May 2012 - Present
Freelance Television Production December 2008 - Present
CenturyLink 1996 - 2012
Petroleum GeoServices January 2008 - May 2008
Skills
Wireless, Strategic Planning, Troubleshooting, Telecommunications, Teaching, Customer Service, Program Management, Vendor Management, VoIP, Healthcare, Leadership, Process Improvement, Marketing Strategy, Advertising, Higher Education, Research, Public Speaking, Event Planning, Account Management, Microsoft Office, PowerPoint, Sales Operations, Nonprofits, Personal Training, Sports, Sales, Engineering, Sports Coaching, Internet Security, IP, Gigabit Ethernet
Education
Louisiana Tech University 2010 — 2011
Graduate Certificate in Communication Systems, Engineering
Louisiana Tech University 1989 — 1995
BGS, Social Science, Business
University of Arkansas at Monticello 1994 — 1994
Pre-Nursing Studies
CenturyLink May 2015 - Present
King Mediary, Inc. November 2003 - Present
CenturyLink April 2013 - April 2015
Savvis, A CenturyLink Company May 2012 - April 2013
Joyent March 2010 - April 2012
Verizon Business September 2007 - March 2010
Verizon Business September 2005 - August 2007
Totality (Acquired by MCI-Verizon Business) March 2003 - September 2005
Epigraph January 2002 - August 2002
Exodus Communications March 1999 - January 2002
Skills
Cloud Computing, Strategy, Business Alliances, Data Center, Managed Services, Business Development, SaaS, Start-ups, Professional Services, Sales Management, Channel Partners, Go-to-market Strategy, Partner Management, Direct Sales, Selling, Management, Contract Negotiation, Sales Process, Outsourcing, Enterprise Software, Mergers, Leadership, Entrepreneurship, Complex Sales, Telecommunications, Public Speaking, Demand Generation, Intellectual Property, Storage, Product Management, Big Data, Strategic Partnerships, Privacy, Security, Marketing, Analyst Relations, Mergers, Sales, Mergers & Acquisitions
Education
Washington University in St. Louis School of Law 2002 — 2013
Master of Laws (LLM)
Loyola University Chicago School of Law 1994 — 1997
JD
Miami University 1990 — 1994
BA
Naperville North High School 1986 — 1990
Miller Funeral Home April 2015 - Present
Leigh V. Medders,CPA November 2010 - April 2015
CenturyLink July 2010 - November 2010
ST.FRANCIS MEDICAL CENTER April 2006 - May 2010
Skills
Tax, Data Entry, Accounts Receivable, Invoicing, Fax, Spreadsheets, Administrative..., Expenses, Office Equipment, Confidentiality, Filing, Telephone Skills, 10 Key, Office Management, Calendaring, Microsoft Word, Microsoft Excel, Office Administration, Time Management, Administration, Teamwork, Customer Service, Typing, Payroll, Research
Education
Southern New Hampshire University 2015 — 2019
Bachelor's degree, Accounting and Finance
Louisiana State University in Shreveport 2003 — 2004
Psychology
NEVILLE HIGH SCHOOL 2000 — 2003
High School Dipolma, 3.0 gpa
CenturyLink February 2015 - Present
Self Employed January 2008 - Present
Corner Bar and Grill January 2014 - February 2015
CenturyLink July 2013 - January 2015
Rain the Salon & Day Spa April 2011 - April 2013
Louisiana Tech University October 2009 - March 2011
Louisiana Tech University November 2005 - November 2006
Skills
Microsoft Office, Customer Service, Public Speaking, Microsoft Word, PowerPoint, Sales, Technical Writing, Social Networking, Research, Training, Teaching, Data Analysis, Team Leadership, Social Media, Teamwork, Time Management, Higher Education, Troubleshooting, Outlook, Creative Writing, Marketing, Social Media Marketing, PCR, Cell Culture, Gel Electrophoresis, Critical Thinking, Public Relations, Statistics, Blogging, Staff Development, Photoshop, Adobe Creative Suite, Tutoring, Customer Satisfaction, Qualitative Research, Employee Training, Leadership, Report Writing, Microsoft Excel, Team Building, Music Theory, SuccessFactors, BrassRing
Education
Louisiana Tech University 2009 — 2012
Master of Science, Biology
Louisiana Tech University 2004 — 2009
Bachelor of Science (BS), Biology
CenturyLink November 2014 - Present
Fenway Xperience October 2012 - November 2014
Skills
Java, Eclipse, Visual C#, Java Enterprise Edition, Microsoft SQL Server, C++, JSP, SOAP, PL/SQL, Oracle, NetBeans, Core Java, C#, WCF, HTML, XML, Linux, SQL, Software Development
Education
Louisiana Tech University 2006 — 2012
Bachelor of Science (BS), Computer Science
CenturyLink January 2010 - Present
Defense Information Systems Agency USARE April 2008 - March 2012
Qwest 2000 - 2008
Skills
Business Analysis, Systems Engineering, Functional Architecture, Business Process, Network Security, Applications Security, Telecommunications, Enterprise Architecture, Enterprise Software, Management, Leadership, E-commerce, Networking, Integration, Requirements Analysis, Storage Area Networks, Operating Systems
Education
Regis University 2013 — 2015
Master of Science, Systems Engineering
Luther College 1988 — 1992
Bachelor of Arts (B.A.), Education
CenturyLink August 2011 - Present
Skills
Cisco Technologies, MPLS, VoIP, Switches, WAN, Network Design, Routers, IP, LAN-WAN, Network Engineering, Ethernet, Telecommunications
Education
Louisiana Tech University 2012 — 2013
Masters of Science, Engineering and Technology Management
University of Louisiana at Monroe 2006 — 2011
Bachelor of Business Administration (B.B.A.), Computer Information Systems
CenturyLink November 2014 - Present
Fenway Xperience October 2012 - November 2014
Louisiana Tech University October 2011 - October 2012
Louisiana Tech University June 2011 - October 2012
Burger King Corporation June 2010 - June 2011
Skills
Java, PL/SQL, Eclipse, JavaScript, C++, Oracle, Requirements Gathering, SOA, Subversion, Unix Shell Scripting, Java Enterprise Edition, WebSphere Application..., Spring, Struts, Hibernate, JDBC, Windows Batch, C, MySQL, Bash, JUnit, SQL Server Management..., HTML, XML, EJB, Shell Scripting, Spring Framework
Education
Louisiana Tech University 2009 — 2014
Bachelor of Applied Science (BASc), Computer Science with a minor in Technical Writing
Marksville High School 2005 — 2009
High School Diploma
CenturyLink 2005 - Present
MCI WorldCom January 1995 - May 2005
MCI 1991 - 1995
Skills
Telecommunications, Professional Services, Long Distance, Co-location, Managed Services, Ethernet, SIP, VoIP, IP, Data Center, Hosted Services, WAN, SIP Trunking, Unified Communications, Metro Ethernet, Telephony, New Business Development, Optical Fiber, Cloud Computing, Private Line, SaaS, Internet Services, Broadband, Account Management, Channel Partners, CPE, Call Centers, Network Design, Networking
Education
Loyola Marymount University 1983 — 1987
BA, Business
CenturyLink December 2014 - Present
Cornerstone Healthcare Group 2000 - Present
CenturyLink April 2013 - December 2014
CenturyLink November 2011 - April 2013
CenturyLink July 2009 - November 2011
CenturyLink August 2007 - July 2009
TEC, Inc. 2001 - 2007
TEC, Inc. 1998 - 2001
Skills
Program Management, Process Improvement, Team Building, Data Analysis, Leadership, Quality Assurance, Wireless, Healthcare, Hospitals, Microsoft Office, Microsoft Excel, PMP, Sales Performance
Education
Louisiana Tech University 2010 — 2012
Master of Science Engineering and Technology Management, Electrical, Electronics and Communications Engineering, 3.9 GPA
Louisiana Tech University 2010 — 2011
Graduate Certificate, Electrical, Electronic and Communications Engineering Technology/Technician, 4.0 GPA
University of Louisiana at Monroe 1997 — 1999
Master of Business Administration (M.B.A.), Business Administration and Management, General, 3.66 GPA
University of Louisiana at Monroe 1990 — 1996
Bachelor's Degree, Radiologic Technology/Science - Radiographer, 3.48 GPA
Project Management Institute – PMI
Certification in Project Management, Project Management, NA
CenturyLink March 2009 - Present
CenturyLink August 2007 - March 2009
Basic Your Best Buy May 2006 - May 2007
Skills
Call Centers, Sales, Team Building, Vendor Management, Product Management, Customer Service, Marketing, Product Marketing, Telecommunications, Cross-functional Team..., Salesforce.com, Customer Retention, Customer Experience, Competitive Analysis, Analysis
Education
Louisiana Tech University 2005 — 2009
Bachelor's Degree, Marketing
StubHub Inc (an ebay company) April 2012 - Present
Walmart Global eCommerce January 2011 - April 2012
CenturyLink April 2009 - January 2011
GE Healthcare August 2004 - December 2008
AG Technologies Pvt Ltd January 2004 - July 2004
Skills
QTP, Test Automation, VBScript, Quality Center, LoadRunner, Testing, Test Management, System Testing, Test Planning, Test Cases, Manual Testing, Agile Testing, Quality Assurance, Test Strategy, Agile Methodologies, WinRunner, User Acceptance Testing, Automation, SDLC, Oracle, Requirements Analysis, Software Quality..., Web Services, ClearQuest, Requirements Gathering, Regression Testing, Performance Testing, Scrum, JIRA, Waterfall, Selenium, Jenkins, Microsoft SQL Server, Selenium Testing, HP Quality Center
Education
Madurai Kamaraj University 2000 — 2003
MCA, Computer Application
Manonmaniam Sundaranar University 1997 — 2000
BSC, Computer Science
NHSS 1995 — 1997
Bug Tussel Wireless September 2015 - Present
Web Pro Designs August 2005 - Present
CenturyLink March 2015 - September 2015
CenturyLink November 2010 - February 2015
Skills
Online Marketing, Web Design, Graphic Design, Marketing, Video Editing, Customer Service, Animation, Small Business, Call Centers, Telecommunications, SEO, User Experience, Web Development, CSS, HTML, User Interface Design, WordPress, Web Analytics, PHP
Education
Madison Area Technical College 2004 — 2005
Advanced Technical Certificate, Web Page Design
Northeast Wisconsin Technical College 1999 — 2003
Associate, Marketing & Graphic Communications
CenturyLink June 2010 - Present
CenturyLink October 2005 - May 2010
QWEST COMMUNICATIONS CORP April 2003 - October 2005
QWEST COMMUNICATIONS CORP January 2001 - April 2003
United Airlines April 1995 - June 1999
Skills
Cross-functional Team..., Telecommunications, Co-location, Product Management, Vendor Management, Strategic Partnerships, SIP Trunking, Managed Services, Call Center, Product Marketing, Channel, Cloud Computing, Customer Experience, Competitive Analysis, MPLS, Broadband, SaaS, VoIP, Carriers, Unified Communications, Strategic Planning, Wireless, Business Process..., Sales Operations, Call Centers, Management, Segmentation
Education
University of Colorado Denver 2001 — 2003
M.S., International Business
Macalester College 1990 — 1994
B.A., Economics, Russian Area Studies, Russian Language, French Language
Heritage High School
CenturyLink June 2002 - August 2005
CenturyLink June 2002 - August 2005
Skills
Process Improvement, Microsoft Office, Leadership, Project Management, Microsoft Word, Program Management, Data Analysis, Analysis, Access, Budgets, Customer Service, Troubleshooting, PowerPoint, Forecasting, Project Planning, Team Leadership, System Administration, Software Documentation, Strategic Planning, Business Analysis, Training, Financial Analysis, Operations Management, Leadership Development, Team Building, Quality Assurance, Microsoft Excel, Technical Writing, Management, Visio, Time Management, Six Sigma, Risk Management, Inventory Management, Vendor Management, Customer Satisfaction, SAP, Change Management, Teamwork, Cross-functional Team..., Call Centers, Government, Telecommunications, Process Scheduler, Supervisory Skills, MS Project, Outlook
Education
Louisiana Tech University
Bachelor of Arts, History, Minor in Geology
Marion High School
High School Diploma
CenturyLink April 2011 - Present
Qwest Communications November 2009 - March 2011
Qwest Communications September 2006 - November 2009
Jana E. Smith, LLC 1993 - 2005
State of Louisiana 1987 - 1988
Skills
Arbitration, Labor Relations, Negotiation, Litigation, Collective Bargaining, Conflict Resolution, Human Resources, Telecommunications, Union, Employment Law, Grievances, Compensation, Strategic Planning, Workforce Planning, Vendor Management
Education
Loyola University New Orleans School of Law 1989 — 1992
Juris Doctorate, Law
University of Southwestern Louisiana, Lafayette Louisiana
B.S., Psychology
Prodapt September 2009 - Present
CenturyLink 2013 - 2014
CenturyTel November 2001 - December 2008
Electric Lightwave April 2000 - February 2001
GST Telecom 1999 - 2000
Northwest Natural June 1998 - December 1998
PTI (Pacific Telecom Inc) January 1988 - December 1997
Computer People February 1987 - December 1997
Tenneco (Oil & Gas), Houston, TX June 1988 - December 1988
CENTEL (Central Telephone), Lincoln NE May 1987 - May 1988
Skills
SDLC, DB2, JCL, COBOL
Education
Mapua Institute of Technology 1978 — 1982
BS Management and Industrial Engineering
Truenorthlogic August 2014 - Present
EVault A Seagate Company August 2012 - August 2014
Research In Motion September 2008 - April 2012
Research In Motion May 2006 - September 2008
Research In Motion November 2005 - May 2006
iBAHN September 2004 - November 2005
Time For a Break, LLC March 2003 - September 2004
Alcatel-Lucent January 2000 - January 2003
Jato Communications February 2000 - October 2000
CenturyLink December 1997 - February 2000
Skills
Competitive Analysis, Product Development, Telecommunications, Product Management, Pre-sales, IP, VoIP, Mobile Devices, Cloud Computing, Product Marketing, Product Lifecycle..., Mobile Applications, Agile Project Management, Go-to-market Strategy, Mobile Technology, SaaS, Wireless, Networking, Unified Communications, Agile Methodologies, Mobile Communications, Requirements Analysis, Product Requirements, Software Development, Scrum, TCP/IP, Solution Architecture, Channel Partners, Managed Services, Storage, Data Center
Education
Loyola Marymount University 1995 — 1997
Masters
Montana State University 1988 — 1991
B.S
CenturyLink 2014 - Present
CenturyLink Business March 2013 - May 2014
Qwest Communications May 2001 - May 2011
Skills
Telecommunications, VoIP, Managed Services, MPLS, Ethernet, Call Centers, Telephony, IP, Unified Communications, Co-location, WAN, Data Center, SIP, Troubleshooting, SIP Trunking, Cisco Technologies, T1, LAN-WAN, Solution Selling
Education
Loyola University of Chicago 1987 — 1991
Business/Corporate Communications/Psychology
CenturyLink November 1997 - Present
Education
Marietta College
CenturyLink May 2000 - Present
Skills
Telecommunications, Disaster Recovery, Vendor Management, Integration, VoIP, Cisco Technologies, Data Center, Team Leadership, Process Improvement, Networking, Network Administration, Windows Server, Windows 7, Data Migration, Windows 7 Migration, System Migration, Microsoft Office, BMC Remedy, Command Prompt, Linux, Computer Hardware, Hardware Diagnostics, Technical Support, Troubleshooting, Computer Hardware..., Remote Troubleshooting, Remote Desktop, Remote Access, Wireless Networking, Cables, Modems, Routers, VMware, Dameware, VNC, System Deployment, Software Deployment, Desktop Deployment, Wiring
Education
LSU Shreveport
Syniverse Technologies June 2010 - Present
CenturyLink July 2007 - June 2010
Embarq April 2005 - June 2007
Sprint June 2004 - March 2005
Sprint 1998 - February 2004
American Century Investments June 1994 - May 1996
Education
Madurai Kamaraj University
Engineering, Computer Engineering
CenturyLink January 2004 - Present
MCI / Worldcom February 1997 - December 2004
MCI / Worldcom August 1995 - January 1997
MCI / Worldcom June 1993 - July 1995
MCI / Worldcom April 1989 - May 1993
Skills
Sales, Sales Operations, Training, Coaching, Lead Generation, Forecasting, Sales Management, VoIP, Management, Program Management, Contract Negotiation, Unified Communications, Selling, MPLS, Telecommunications, Managed Services, Co-location, Solution Selling, B2B, Account Management, Marketing, SIP Trunking
Education
Winona State University 1985 — 1986
BS in Marketing
Luther College 1981 — 1984
Biology
CenturyLink August 2009 - Present
CenturyLink May 2000 - Present
CenturyTel May 2000 - August 2009
Education
LSU Shreveport 1990 — 1996
CenturyLink July 2012 - Present
Sodexho March 2008 - February 2009
Allianz Life 2007 - 2008
GMAC ResCap 2007 - 2007
Target Corporation 2006 - 2007
Tata consultancy services 2001 - 2006
Skills
Requirements Analysis, SDLC, Agile Methodologies, Microsoft SQL Server, .NET, Web Services
Education
National Engineering College 1997 — 2000
Bachelor's degree, Electrical and Electronics Engineering
Manonmaniam Sundaranar University 1996 — 2000
Bachelors of Engineering, Electrical and Electronics
CenturyLink August 2013 - Present
CenturyLink April 2011 - August 2013
Qwest Communications November 1998 - March 2011
Integrity Solutions 1994 - 1998
Skills
Telecommunications, Requirements Analysis, Business Analysis, Integration, Cross-functional Team..., Process Improvement, SDLC, Problem Solving, Project Management, Requirements Gathering, Metro Ethernet, Visio, PMP, Carrier Ethernet, Software Project..., Agile Project Management, Agile Methodologies, Scrum
Education
Macalester College 1988 — 1991
B.A., Computer Science and Political Science
Clarkston High School 1983 — 1988
Centurylink February 2001 - Present
Skills
Telecommunications, Networking, Consulting, Solution Selling, Account Management, Sales Management, Sales Process, Co-location, New Business Development, SIP Trunking, Cisco Technologies, Sales, Direct Sales, Contract Negotiation, Unified Communications, Managed Services, Product Management, MPLS, T1, Salesforce.com, Selling, SaaS, Cold Calling
Education
LSU Shreveport 1993 — 1999
public relations, public relations
Captain Shreve
CenturyLink 2003 - Present
Verilink 1996 - 2002
Skills
Solution Selling, Telecommunications, Wireless, WAN, Salesforce.com
Education
Loyalist College 1984 — 1986
Hotel & Restaurant Mgnt, Hotel and Restaurant Management
CenturyLink September 2013 - Present
CenturyLink 2006 - 2014
CenturyTel May 2001 - September 2013
CenturyTel October 2000 - May 2001
Skills
Vendor Management, Employee Relations, Talent Management, Training, Performance Management, Telecommunications, Onboarding, Applicant Tracking..., Human Resources, Cross-functional Team...
Education
Louisiana Tech University
Bachelor of Fine Arts (BFA)
CenturyLink 2010 - Present
Essential Advisers, Inc. 2007 - 2009
First United Bank 2003 - 2007
Qwest Communications 1995 - 2002
Skills
CRM, Financial Analysis, Business Analysis, Program Management, Analysis, Finance, Financial Modeling, Project Management, Investments, Management, SaaS, Credit Risk
Education
University of Colorado Denver 1997 — 2001
MBA
Mansfield University of Pennsylvania
B.S., Business Administration
Mansfield University of Pennsylvania
B.A., Criminal Justice Administration
CenturyLink November 2012 - Present
Sprint October 1999 - October 2012
Qwest Communications May 1997 - October 1999
Allnet Communications July 1993 - March 1997
Skills
Solution Selling, Telecommunications, Consultative Selling, Wireless, MPLS, Direct Sales, Contract Negotiations, Account Management, Contract Negotiation, Unified Communications, Customer Retention, Sales, Salesforce.com, Call Centers, Managed Services, Selling, Strategy, Management, Sales Process, Enterprise Software, Mobile Devices, VoIP, Strategic Partnerships, Cold Calling, B2B, Customer Satisfaction, Cloud Computing
Education
Lycoming College 1989 — 1993
BA, History and Criminal Justice
CenturyLink January 2013 - December 2014
Savvis January 2006 - December 2012
SAVVIS March 2004 - December 2005
Cable & Wireless March 2002 - March 2004
Cable & Wireless November 1999 - March 2002
ASI Landmark, Inc. January 1999 - October 1999
Skills
Data Center, WAN, OSPF, BGP, IP, Cisco Technologies, Cisco IOS, Cisco Routers, Juniper, JUNOS, Wireshark, Networking, Network Administration, LAN-WAN, MPLS, TCP/IP, Ethernet
Education
Mansfield University of Pennsylvania 1992 — 1996
Bachelors Degree of Science, Environmental Science / Geography
Qwest Communications September 1999 - Present
CenturyLink September 1999 - Present
CenturyLink 1999 - 2014
Education
Rutherford B Hayes High school 1981 — 1985
Associate of Science (A.S.), Human and Social Services
Marion Technical College
Associate's degree, Human and Social Services
General Dynamics Advanced Information Systems September 2014 - Present
CenturyLink January 2013 - September 2014
ECMC December 2004 - December 2012
USBank 2004 - 2005
Compuware 1996 - 2004
Education
Manipal Institute of Technology 1987 — 1991
Bachelor's degree, Computer Science
University of Nebraska-Lincoln
CenturyLink January 2004 - Present
CenturyLink 1991 - 2003
CenturyLink 1983 - 1991
CenturyLink 1982 - 1983
Manville Forest Products 1974 - 1982
Louisiana Tech University 1968 - 1974
Skills
Telecommunications, Billing Systems, SQL, Program Management, Integration, Enterprise Architecture, Leadership, Mergers, Requirements Analysis, SDLC, Software Development, Testing, Vendor Management, Wireless, Unix, Business Analysis, Process Improvement, Software Project...
Education
Louisiana Tech University 1964 — 1968
BS, Math
Emerald Strategies, Inc. May 2014 - Present
Technology Council of Pennsylvania May 2012 - April 2014
CenturyLink April 2002 - May 2012
Skills
Telecommunications, VoIP, Strategic Planning, Wireless, Program Management, Legislative Relations, Unified Communications, T1, Vendor Management, Government, Telephony, Long Distance, Ethernet, IP, Project Management, trade association...
Education
Lycoming College 1985 — 1989
B.A., Political Science
CenturyLink April 2011 - Present
Qwest Communications March 2007 - April 2011
Qwest Communications November 2005 - February 2007
Qwest Communications October 2003 - October 2005
Qwest Communications May 2000 - September 2003
Sharjah Airport Authority February 1996 - November 1998
Indchemie Health Specialities Pvt. Ltd. February 1995 - January 1996
Management Information Systems, Mumbai, India February 1994 - January 1995
Skills
SDLC, Requirements Analysis, Integration, Software Development, Software Project..., Telecommunications, Unix, Oracle, Agile Methodologies
Education
University of Phoenix 2006 — 2008
MBA, Technology Management
Madurai Kamaraj University 1989 — 1992
Batchelor, Physics
CenturyLink March 2009 - Present
Sprint Government Sales 2004 - 2009
Alcatel-Lucent 1997 - 2003
ECI - NexTest 1995 - 1997
Skills
Managed Services, MPLS, VoIP, Wireless, SaaS, Telecommunications, Unified Communications, Cloud Computing, Data Center, Professional Services, Solution Selling, Direct Sales
Education
University of Pittsburgh - Joseph M. Katz Graduate School of Business
Master's Degree, MBA
Marquette University
Bachelor's Degree, Electrical and Electronics Engineering
City of Austin July 2013 - Present
CenturyLink June 2006 - July 2013
Skills
Telecommunications, Telephony, Billing Systems, Oracle SQL, Unix, Databases, COBOL, Requirements Analysis, Test Planning, Test Cases, Requirements Gathering, Ensemble, Unicenter Service Desk, SQL, Oracle, PL/SQL, SDLC
Education
Louisiana Tech University 2002 — 2006
Bachelor of Science (BS), Computer and Information Systems
CenturyLink November 2001 - Present
Analysts International Corporation (AIC) August 1992 - November 2001
Education
Marquette University 1985 — 1989
BSEE, Electrical Engineering, A
CenturyLink June 2013 - Present
Skills
Social Media, Facebook, Marketing Strategy, Blogging, Customer Service, SEO, Outlook, Social Media Marketing, Email Marketing, PowerPoint, Online Marketing, Public Relations, Advertising, WordPress, Brand Development, Microsoft Word, Event Management, QuickBooks, Copywriting, Project Coordination, Marketing Communications, photoshop, Communication, Web Content, Creative Writing, Adobe Creative Suite, Online Advertising, Publishing, Web Analytics, Web Content Management, Product Marketing, Editing, Data Entry, Web Marketing, Twitter, Content Production, Content Writing, Company Presentations, Fax, Corporate Websites, Education, Training, teaching, Technical Writing, Project Management, Organization, eLearning, Microsoft Office, Marketing, Management
Education
Louisiana Tech University 2015 — 2017
Masters Degree in Science and Engineering - Technology Management
Louisiana Tech University 2013 — 2015
Graduate Certificate, Communications Systems
University of Louisiana at Monroe 1991 — 1995
BA, Education
Acumen Financial Training
Proficientz Marketing Framework
Masergy April 2015 - Present
Masergy October 2014 - April 2015
Masergy February 2014 - October 2014
CenturyLink June 2012 - January 2014
First Guaranty Bank October 2011 - June 2012
U.S. Census Bureau 2010 April 2010 - June 2010
Skills
Customer Service, Interviews, Financial Analysis, Corporate Finance, Financial Modeling, Banking, Finance, Accounting, Microsoft Excel, Economics, Financial Reporting, Strategic Financial..., PowerPoint, Microsoft Office, Teamwork, Data Analysis
Education
Louisiana Tech University 2007 — 2011
Bachelors, Finance
CenturyLink May 2014 - Present
Dr Pepper Snapple Group June 2011 - May 2014
Carlson Restaurants Worldwide August 2005 - June 2011
Dallas Metrocare August 2004 - August 2005
Louisiana State University July 2002 - August 2004
Skills
Personnel Management, HRIS, Compensation Structures, Job Analysis, Benefits Administration
Education
Louisiana Tech University 2001 — 2002
MA, Industrial Organizational Psychology
CenturyLink PilotO'Neal gas2010 - 2011
Skills
Aviation, Microsoft Office, Aircraft, Customer Service, Flights, Strategic Planning, Airports, Microsoft Word, Aerospace
Education
Louisiana Tech University 2000 — 2005
Bachelor of Science (BS), Aviation/Airway Management and Operations
Neville high school 1995 — 1999
FairPoint Communications November 2007 - Present
CenturyLink October 2006 - November 2007
Alltel Communications October 2005 - May 2006
Skills
Oracle, Call Center, Telecommunications, Billing Systems, Process Improvement, Customer Satisfaction, Vendor Management, Team Leadership, Workforce Management, Customer Service, Account Management, Cross-functional Team..., Team Building, Business Process, Business Analysis, Program Management, Integration, Call Centers
Education
LSU Shreveport 2000 — 2005
BA, Political Science, History
CenturyLink September 2013 - Present
CenturyLink October 2011 - August 2013
CenturyLink January 2011 - October 2011
CenturyLink October 2009 - October 2011
Chase October 2006 - November 2009
CenturyLink January 2004 - August 2006
MetLife/New York Life July 2002 - December 2003
Louisiana Tech University February 1999 - July 2002
Louisiana Tech University September 1997 - February 1999
Skills
Program Management, Customer Service, Microsoft Office, PowerPoint, Team Building, Leadership, Strategic Planning, Marketing, Process Improvement, Microsoft Word, Cross-functional Team..., Advertising, Marketing Communications, Financial Analysis, Marketing Strategy, Public Relations, Microsoft Excel, Budgets, Event Planning
Education
Louisiana Tech University 1999 — 2001
MBA, Marketing, Management
Louisiana Tech University 1995 — 1999
BS, Marketing
CenturyLink February 2013 - Present
Walt Disney World May 2012 - January 2013
Louisiana Tech University January 2011 - May 2012
Monroe City Schools September 2008 - May 2009
Skills
PowerPoint, Microsoft Word, Microsoft Excel, Telephone Skills, Time Management, Microsoft Office, Teamwork, Payroll, Customer Service, Public Speaking, Team Leadership, Outlook, Sales, Retail
Education
Louisiana Tech University 2009 — 2012
Bachelor of Science, Human Resource Management
CenturyLink June 2013 - Present
Skills
Cisco Technologies
Education
RMES
RMES
CISSP
CISA
CCNP
CCNP
CEH
Management Development Institute
CenturyLink April 2013 - Present
Empire Today March 2008 - March 2013
Schwarz Supply Source August 2004 - September 2007
AT&T May 2000 - January 2003
Cancer Treatment Centers of America May 1997 - May 2000
Skills
Nortel, Mitel, Cisco IPT, LAN and WAN Protocols, Internetworking..., Working knowledge of..., Working knowledge of..., ACUCW1/2-Administering..., ACD, Telephony, Troubleshooting, WAN, Cisco VoIP, Vendor Management, MPLS, Wireless, Telecommunications, VoIP, Routing, Cisco Technologies
Education
Roosevelt University 1998 — 2001
BGS, Telecommunications
MacCormac College 1992 — 1994
Associate's degree, Business Administration and Management, General
Vantage Health Plan January 2013 - Present
CenturyLink August 2010 - Present
Vision Quest, LLC October 2009 - August 2010
Bowtech Archery October 2006 - October 2009
Education
Louisiana Tech University 2012 — 2015
Master of Business Administration (MBA)
Washington and Lee University 2002 — 2006
BS, Business Administration
CenturyLink May 2013 - Present
CenturyLink March 2008 - May 2013
Northrop Grumman Corporation August 2007 - March 2008
CenturyLink September 2005 - August 2007
Acxiom August 2003 - September 2005
Skills
Data Center, Unix, Unix Shell Scripting, SQL, PL/SQL, Perl, Ensemble, COBOL, Oracle SQL, C++, Linux System..., CompTIA Linux+ Certified, Oracle Tuxedo..., Ksh, Shell Scripting, Testing, System Administration, Operating Systems
Education
Louisiana Tech University 2012 — 2013
Graduate Certificate in Communication Systems, Telecommunications
Louisiana Tech University 1995 — 2002
Bachelor of Science (B.S.), Computer and Information Sciences, General
CenturyLink February 1988 - Present
Skills
Computer Proficiency, Problem Solving, 10 Key, Data Analysis, Spreadsheets
Education
Louisiana Tech University 1983 — 1987
Bachelor of Science (BS), Finance and Economics
IBM January 2013 - Present
CenturyLink August 2008 - December 2012
CenturyTel December 2005 - August 2008
IT consultant Self Employed November 2004 - August 2008
CenturyTel April 2005 - December 2005
CenturyTel November 2004 - April 2005
TAC Worldwide August 2004 - February 2005
Skills
Windows Server, VMware, Virtualization, WSUS, Powershell, Servers, Data Center, LAN-WAN, TCP/IP, VLAN, DHCP, Disaster Recovery, VMware ESX, Routers, Firewalls, Unix, Integration, Troubleshooting, Telecommunications, Cloud Computing, SDLC, Vendor Management, Security, Process Improvement, Linux
Education
Louisiana Tech University 2000 — 2004
Bachelor of Science (B.S.)
CenturyLink January 1987 - Present
Century Telesystems / Century Cellunet March 1984 - December 1986
Executone May 1975 - March 1984
Education
Northeast Louisiana University 1975 — 1981
Bachelor of Business Administration (BBA), Accounting and Business/Management
Louisiana Tech University 1972 — 1974
Bachelor of Applied Science (B.A.Sc.), Pre-Veterinary Studies
Cotton Valley High School 1960 — 1972
General Studies
CenturyLink January 2012 - Present
Education
Mansfield University of Pennsylvania 1970 — 1972
CenturyLink September 2009 - Present
Capital One November 2008 - September 2009
Town of Richwood December 2002 - June 2008
Skills
Microsoft Office, QuickBooks, Ensemble, PPO Intranet Site, Docs, Bill Estimator, IREP, Outlook Express, Accounts Receivable, Accounts Payable, AMP Portal, IBM Modeler, Weka
Education
University of Louisiana at Monroe 2013 — 2014
Certificate, Computer and Information Sciences and Support Services
Louisiana Tech University 2012 — 2013
Certificate, Telecommunications Commuincation
University of Louisiana at Monroe 1996 — 2002
Bachelor of Business Administration (B.B.A.), Computer and Information Systems Security/Information Assurance
CenturyLink
Skills
Telecommunications, Call Centers, Vendor Management, VoIP, Wireless, Process Improvement, Managed Services, Forecasting, Financial Analysis, Cross-functional Team..., Business Analysis, Project Management, IP, Management, Team Leadership, Program Management, Product Management, Customer Retention, MPLS, Customer Service
Education
Louisiana Tech University 1985 — 1989
Accounting
CenturyLink April 2011 - Present
Skills
Telecommunications, Integration, Billing Systems, Data Conversion, Order Management, Software Development, Leadership, Management, Consulting
Education
Louisiana Tech University 1994 — 1997
Bachelor of Science (B.S.), Management Information Systems
Emrich & Scroggins, LLP May 1999 - Present
Metro Access Networks May 1995 - May 1998
CenturyLink November 1993 - May 1995
KPMG September 1990 - November 1993
Education
Louisiana Tech University 1986 — 1990
Bachelor's degree, Accounting
CenturyLink April 2013 - Present
CenturyLink April 2013 - Present
CenturyLink July 2002 - Present
Hancock Information Group May 1999 - August 2001
Skills
Microsoft Office, Microsoft Word, Microsoft Excel, PowerPoint, Windows 7, Sales, Access, Leadership, Telecommunications, Customer Satisfaction, Account Management, Analysis, Salesforce.com, Customer Service, Training, Sales Operations, Networking, Call Centers, Human Resources
Education
Manhattan College
Bachelor's Degree, Bachelor of Science in Marketing/Minor Management
CenturyLink November 2013 - Present
Skills
Leadership and People..., Communication Skills
Education
Louisiana Tech University 1998 — 1999
Masterâs Degree, Industrial and Organizational Psychology
IBM April 2015 - Present
CenturyLink April 2011 - March 2015
IBM 2015 - 2015
Louisiana Tech University March 2014 - May 2014
Louisiana Tech University 2008 - 2011
Skills
Java, Visual C#, .NET, PowerBuilder, SpringSource, Oracle PL/SQL..., MySQL, Python, Ruby, MPI, CUDA, Data Mining, Requirements Analysis, SDLC, Integration, PL/SQL, SQL, Telecommunications, Eclipse, Perl, Testing, Unix, Shell Scripting, Linux, Software Development
Education
Louisiana Tech University 2008 — 2011
Master of Science (MS), Computer Science
Louisiana Tech University 2004 — 2008
BS, Computer Science
CenturyLink May 2015 - Present
Education
Louisiana Tech University 2014 — 2018
Cyber Engineering and Mathematics, Computer Engineering