Charter Communications, Inc
Industry: Telecommunications company
DescriptionCharter Communications, Inc. is an American telecommunications and mass media company that offers its services to consumers and businesses under the branding of Spectrum. Customer service: 1 (833) 267-6094 Sales: 1 (877) 906-9121 Headquarters: Stamford, CT Revenue: 41.58 billion USD (2017) Executives: Tom Rutledge (CEO, Chairperson), Did you know: Charter Communications is the third-largest multichannel video service provider in the US by total subscribers (16,646,000). wikipedia.org
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Charter Communications, Inc Employees
BG Nutrition February 2010 - Present
Contreras Family 1992 - Present
Charter Communications, Inc. November 2001 - March 2004
Skills
Wellness Coaching, Painting, Sales, Wellness, Drawing, Call Centers, Troubleshooting, Fitness, Nutrition, Data Entry, Home Care, Cpr Certified, Nonprofits, Therapeutic Massage, Healthcare, Fundraising, Public Speaking
Education
Clark College
Accounting
Nci inc May 2015 - Present
Nesco Resource February 2015 - May 2015
Baptist memorial/TEKsystems January 2014 - October 2014
Concentra October 2012 - October 2013
Flextronics September 2011 - September 2011
Charter Communications, Inc January 2006 - May 2011
Cherry Tree Food Program May 2005 - January 2006
ITT Technical College October 2003 - November 2005
Charter Communications January 2000 - November 2003
Chambers Communications, Inc March 1997 - February 2000
Skills
Switches, Troubleshooting, Telecommunications, Networking, Laptops, Network Administration, Software Documentation, Active Directory, Windows 7, Windows Server, Technical Support, Software Installation, Operating Systems, Computer Hardware, VoIP, Disaster Recovery, Servers, Security, WAN, Windows XP, VPN, DHCP, VMware, DNS
Education
LabFour 2012 — 2012
Microsoft Cert., Active Directory
Labfour 2012 — 2012
Comptia Certification, Healthcare Information technician Professional
ITT Technical Institute-Nashville 2003 — 2005
Associate of Applied Science (A.S.), Information Technology: Computer Networking System, 3.79
ITT Technical Institute-Nashville 2003 — 2005
Associate's degree, Computer Systems Networking and Telecommunications
High school
Noble Energy September 2011 - Present
Baker Hughes Inc May 2009 - September 2011
Baker Hughes Inc. November 2006 - April 2009
Charter Communications, Inc May 2005 - November 2006
Bryan Cave LLP November 2000 - May 2005
Office of the Special Counsel John C. Danforth (Waco Investigation) October 1999 - November 2000
St. Louis County Counselor's Office July 1999 - October 1999
Circuit Court – 22nd Judicial Circuit, St. Louis, Missouri April 1995 - June 1999
Ameritech Communications March 1991 - February 1992
Skills
FCPA, Joint Ventures, Litigation, Investigations, Legal Compliance, Private Investigations, Corporate Governance, Due Diligence, Anti-corruption, Mergers & Acquisitions, Dispute Resolution, International Law, Internal Investigations, Corporate Law, Employment Law, Energy, Competition Law
Education
Saint Louis University School of Law 1994 — 1998
Juris Doctor (JD), Law
University of Missouri-Saint Louis 1992 — 1993
Economics
California State University-Long Beach 1987 — 1991
BA, Economics
Digital Globe Services, Inc. January 2010 - Present
Retelit USA LLC June 2014 - Present
Namespace Inc. March 2010 - April 2013
North Point Advisors & Alpha Global Ventures 2008 - 2012
Charter Communications, Inc. 2004 - 2008
Liberty Global 2000 - 2004
Clifford Chance, LLP 1997 - 2000
Roberts, Sheridan & Kotel LLP 1995 - 1997
Skills
Mergers & Acquisitions, Start-ups, Mergers, Corporate Development, Contract Negotiation, Strategy, Telecommunications, IPO, Securities, Executive Management, Corporate Law, Business Development, Investor Relations, E-commerce, Board of Directors, Due Diligence, Joint Ventures, Management, Employment Law, Cross-functional Team..., International Business, Strategic Partnerships, Leadership, Restructuring, Licensing, Venture Capital, Corporate Governance, Integration, Wireless Broadband, Cable, International Law, Competitive Analysis, Finance, International Sales, Analysis, Financial Analysis, Outsourcing, Negotiation, Investments, Acquisitions
Education
King's College London 1999 — 2000
Dipl, EU Law
Saint John's University School of Law 1990 — 1994
JD, Law
University of Dayton 1985 — 1989
BS, Business Admin
Trusted Party Rentals September 2015 - Present
Citrix November 2014 - September 2015
Our Heart's Desire February 2014 - May 2015
Charter Communications, Inc October 2006 - June 2012
The Sports Authority, Inc June 2004 - May 2006
The Sports Authority, Inc September 2003 - June 2004
Skills
Data Warehousing, Data Analysis, Crystal Reports, Budgets, MySQL, SQL, User Interface Design, Data Management, Procurement, Quality Assurance, Microsoft Access..., MS Office Suite, Performance Auditing, SOP development, Operations Management, Manage Client..., SSRS, Budget Preparation, Microsoft Office, Logistics, Supply Chain, Access, Purchasing, Customer Service, Sales
Education
Colorado Technical University 2007 — 2014
Bachelor of Science (BS)
KPMG January 2015 - Present
Mercer September 2014 - November 2014
AARP January 2013 - September 2014
Charter Communications Inc July 2013 - January 2014
Integral Resources Inc. October 2011 - July 2013
Skills
Customer Service, Employee Benefits, Access, Time Management, Data Entry, Microsoft Excel, Outlook, Teamwork, Management, Consulting, Microsoft Word, Word Processing
Education
American InterContinental University 2011 — 2014
Bachelor of Business Administration (B.B.A.), Human Resources Management/Personnel Administration, General
American InterContinental University 2011 — 2014
Bachelor of Business Administration (BBA), Human Resources Management/Personnel Administration, General
Edna Manley College 2007 — 2010
Diploma, Theatre Education
Community West Bank August 2015 - Present
Wells Fargo May 2012 - August 2015
Charter Communications Inc July 2011 - April 2012
Bank of America July 2009 - February 2011
Central Coast Financial May 2008 - June 2009
New Century Mortgage July 2003 - May 2007
Skills
Salesforce.com, CRM, Sales Operations, Sales, Marketing Strategy, Management, Strategic Planning, Banking, Loans, Cold Calling, Account Management, Direct Sales, Sales Management, Customer Retention, Sales Process
Education
California Polytechnic State University-San Luis Obispo 2001 — 2003
Bachelors, Finance, 3.0
California Polytechnic State University-San Luis Obispo 2001 — 2003
Bachelors, Business Administration, 3.0
Charter Communications January 2005 - Present
Charter Communications, Inc. February 2005 - June 2011
Time Warner Cable August 2002 - October 2004
Time Warner Cable November 1996 - August 2002
Viacom 1993 - 1996
Times Mirror Cable Vision 1987 - 1990
Rogers Communications 1984 - 1987
Skills
Competitive Analysis, Marketing Strategy, Strategic Planning, Call Center, Direct Marketing, Statistical Modeling, Public Speaking, Audience Segmentation, Pricing Analysis, Price Modeling, Demand Forecasting, Forecasting Models, Telecommunications..., Executive Management, Executive Reporting, Integrated Marketing, Brand Awareness, Consumer Insights, Competitive Intelligence, Competitive Strategies, Competitive Landscape..., Advertising Sales, Sales Process, Direct Sales, SAS, Forecasting, Customer Insight, Telecommunications, Strategic Partnerships, Call Centers, Broadband, Strategy, Marketing, B2B, Management, Sales Operations, Product Management, Team Building, P&L Management, Leadership, Financial Modeling, Cross-functional Team..., Customer Retention
Education
Cornell University
Data-Driven Marketing, Johnson Graduate School of Management
Regis University
MBA
Central Michigan University
B.A.A.
Sidel, Inc May 2007 - October 2008
Sidel 2007 - 2008
First Title, LLC/Fidelity March 2004 - July 2006
First Title LLC/Fidelity March 2004 - July 2006
Jules and Associates November 2003 - March 2004
Jules and Associates November 2003 - March 2004
Charter Communications, Inc June 2001 - April 2003
Great Clips Hair Salon October 1999 - February 2000
American Technologies June 1995 - August 1999
Education
Georgia Perimeter College
2003 A.A, English
Ark Solutions, LLC January 2015 - Present
Oakwood Systems Group December 2010 - April 2015
B2B System Software Developer in Dallas, TX February 2009 - May 2011
Fpweb.net October 2008 - November 2009
Charter Communications Inc. September 2007 - June 2008
Elsevier February 2007 - August 2007
Netracorp, LLC May 2006 - February 2007
Sprint May 2000 - April 2006
Skills
SharePoint, Integration, SDLC, Requirements Analysis, Enterprise Software, Business Analysis, System Architecture, Microsoft SQL Server, Web Development, Scrum, Consulting, Cloud Computing, Metadata Management, Process Optimization, Management, Project Management, Data Center, Visio, Solutions Marketing, CRM, Corporate Governance, Risk Management, Information Assurance, Web Design, Mobile Solutions, Systems Integration, Business Intelligence, Leadership, Vendor Management, Strategy, Security, Business Process, System Deployment, Networking, Enterprise Architecture, Mobile Devices, Software Project...
Education
University of Texas at Dallas - Naveen Jindal School of Management 1996 — 1999
Bachelor's Degree
Community College of the Air Force 1989 — 1992
Electronic Engineering
Cable One April 2010 - Present
Comcast Cable June 2003 - June 2009
Comcast Cable June 2003 - June 2009
MEDIACOM CABLE COMMUNICATIONS, INC April 2002 - July 2003
Charter Communications, Inc. November 1997 - May 2000
GALAXY CABLEVISION April 1996 - October 1997
CABLEMAXX, INC February 1994 - April 1996
CROWN CABLE September 1990 - February 1994
Skills
Marketing Management, Call Center, Marketing, B2B, Sales Operations, Market Research, Call Centers, Telemarketing, Customer Acquisition, Account Management, Analysis, Business Development, Direct Sales, Sales, Telecommunications, Customer Retention, New Business Development, Sales Management, Forecasting, Operations Management, Customer Satisfaction
Education
El Camino College
Associate, Science
John M. Olin School of Business @ Washington University, St Louis MO
UCLA
Allstate - J.W. Smits Insurance May 2013 - Present
Allstate Insurance Gouin Agency November 2008 - May 2013
National Nail Corp. February 2008 - August 2008
Charter Communications, Inc March 2004 - January 2008
Charter Communications, Inc April 2002 - March 2004
Skills
Analysis, Call Center, Call Centers, Customer Experience, Customer Retention, Customer Satisfaction, Customer Service, Employee Benefits, Insurance, Inventory Management, Invoicing, Management, Market Research, Marketing Strategy, Microsoft Excel, Payroll, Process Improvement, Process Scheduler, Recruiting, Retail, Sales, Sales Management, Selling, Team Building, Training, Forecasting, Account Management, Strategic Planning, Telecommunications, Project Management, Direct Sales, Marketing, Coaching, Budgets, Microsoft Office, Employee Training, Organizational..., Sales Process
Education
Davenport University 2009 — 2011
Accounting
Grand Rapids Community College 2007 — 2008
Business Administration
Davenport University
Bachelor of Business Administration, Accounting
SUNDEY Enterprise Inc January 2009 - Present
New Life Recovery Center Inc January 2011 - December 2013
SYKES Inc January 2008 - January 2010
Charter Communication’s Inc January 2002 - June 2005
Skills
Product Management, Fundraising, Management, Leadership, Non-profits, Start-ups, Organizational..., Policy, Team Leadership, Business Development, Human Resources, Marketing, Nonprofits, Sales, Budgets, Process Improvement
Education
Webster University
Master of Business Administration (MBA)
Eastern Kentucky University
BA, Business Management; Marketing; Organizational Marketing
Louisville Central Business Academy High
Diploma
Charter Communications March 2011 - Present
Comcast August 2009 - December 2010
Charter Communications, Inc January 2005 - January 2009
Skills
Telecommunications, Account Management, B2B, Call Center, Broadband, Call Centers, Cisco Technologies, Co-location, Direct Sales, Ethernet, Fiber Optics, IP, MPLS, Managed Services, Network Design, Management, New Business Development, Optical Fiber, Sales, Sales Operations, Solution Selling, Salesforce.com, Switches, Telephony, Vendor Management, Unified Communications, VoIP, Wireless
Education
University of Phoenix 2000 — 2002
BS CIS, Business, Computer Information Systems
Cisco Systems August 2010 - Present
Charter Communications, Inc. February 2009 - August 2010
Charter Communications June 2006 - February 2009
Charter Communications December 2005 - June 2006
Charter Communications January 2003 - December 2005
Charter Communications August 2001 - January 2003
Skills
DOCSIS, Project Management, IP, Telecommunications, VoIP, Ethernet, MPLS, Network Engineering, BGP, Cisco Technologies, Routing, Computer Network..., Network Design, Broadband, OSPF, Cisco IOS, Wireless, Switches, QoS, IPv6, Routers, MPLS VPN, WAN, EIGRP, Network Architecture, LAN-WAN, Routing Protocols, Networking, TCP/IP, SNMP, Juniper, Integration, SIP, Cisco Routers, Metro Ethernet, Frame Relay, RIP, Cisco Nexus
Education
American Sentinel University, Birmingham 2001 — 2003
BS, Computer and Information Sciences, General
Louisiana State University
Nicholls State University
ClubCorp July 2012 - Present
Canongate Golf Clubs August 2011 - July 2012
Canongate Golf Clubs July 2010 - August 2011
Canongate Golf Clubs June 2008 - July 2010
Charter Communications Inc. 2003 - 2006
Skills
Energetic Self-Starter, Reliable, Passionate about work, Customer Service, Microsoft Office, IBS, Microsoft CRM, Junior Golf, Golf Club Repair, Golf Management, Member Relations, Sales Process, Sales Presentations, Guerrilla Marketing, Sales, Golf Course Management, Golf Courses
Education
Golf Academy of America-Myrtle Beach 2006 — 2007
Applied Business Degree in Golf Course Operations and Management, Golf Course Operations, 3.95
Advance Central Services, Inc. February 2014 - Present
Fulton Innovation LLC August 2007 - October 2012
Charter Communications Inc. March 2002 - May 2007
Scottrade, Inc. September 1992 - September 2000
Skills
Customer Service, P&L, Marketing Management, Excel, Market Research, Marketing Strategy, New Business Development, Marketing Communications, Public Relations, Teamwork, Financial Management, Competitive Analysis, Event Planning, Promotions, Strategic Planning, Social Media, Public Speaking, Microsoft Excel, Customer Satisfaction, Brand Development, Product Development, Managerial Finance, Leadership, Product Marketing, Business Planning, Team Leadership, Sales, Marketing, Customer Retention, Strategy, Management, Advertising, Project Management, Training, Market Analysis, Cross-functional Team..., Income Statement, Account Management, Entrepreneurship, Integrated Marketing, Online Marketing, Brand Management, Market Planning, Strategic Partnerships, Direct Marketing, Trade Shows, Business Development, Product Management, B2B, Social Media Marketing
Education
Grand Valley State University 2000 — 2003
MBA, Marketing & Finance
University of Michigan 1985 — 1990
BA, Economics, English
Charter Communications April 2013 - Present
Charter Communications, Inc. January 2007 - April 2013
Cardinal Health, Inc. September 2005 - December 2006
Dentons (f/k/a Sonnenschein Nath & Rosenthal, LLP) September 2001 - September 2005
U.S. District Court, Eastern District of Missouri, Chambers of Hon. Jean C. Hamilton August 1999 - August 2001
Skills
Registered Patent..., Intellectual Property, Patent Litigation, Patent Portfolio..., Trademarks, Trademark Infringement, Unfair Competition, Licensing, Civil Litigation, Commercial Litigation, Contract Negotiation, Licensing Negotiations, Franchising, Patents, Litigation, Corporate Internal..., Mediation, Cyberlaw, Dispute Resolution, Corporate Law, Employment Law, Arbitration, Corporate Governance, Copyright Law, Software Licensing, Legal Writing, Mergers & Acquisitions, Legal Research, Legal Compliance, Joint Ventures, Privacy Law, Trade Secrets, Legal Assistance, Competition Law, Litigation Management
Education
Washington University in St. Louis School of Law 1996 — 1999
J.D.
Brandeis University 1990 — 1994
B.A., Physics with High Honors
Commonwealth School, Boston, MA 1987 — 1990
High School
AT&T January 2013 - Present
Civil Litigation Clinic - Bankruptcy and Appellate Teams August 2011 - May 2012
Charter Communications, Inc. January 2012 - April 2012
City of St. Louis Circuit Attorney's Office May 2011 - August 2011
American Bar Association June 2010 - August 2010
Education
Saint Louis University School of Law 2009 — 2012
Doctor of Jurisprudence (J.D.), Concentration in Business Transactions; Certificate in International and Comparative Law
Udacity 2015 — 2015
Nanodegree, Introduction to Programming
Georgetown University 2010 — 2010
International Affairs
Saint Louis University 2005 — 2009
Bachelor of Arts (B.A.), Major in Political Science and Government; Minor in Philosophy; Certificate in Foreign Service
Bond University 2008 — 2008
Mary Institute and Country Day School 2001 — 2005
High School Diploma
Charter Communications Inc. February 2005 - Present
Anheuser-Busch Companies, Inc. 2000 - 2005
Skills
Cisco Technologies, Windows Server, Data Center, Troubleshooting, Active Directory, Servers, VMware, Disaster Recovery, Telecommunications, Virtualization, DNS, Switches, Network Security, DHCP, SCCM, Networking, Hyper-V, TCP/IP
Education
Southeast Missouri State University 1980 — 1985
Computer Science
Fort Zumwalt 1976 — 1980
CHARTER COMMUNICATIONS INC June 2003 - Present
TRANSITION NETWORKS, INC March 2003 - June 2003
NORSTAN COMMUNICATIONS, INC September 1999 - December 2002
Triicord Systems 1995 - 1999
Triicord Systems 1995 - 1999
Skills
Telecommunications, Ethernet, Networking, SIP Trunking, Selling, Optical Fiber, Cisco Technologies, SIP, Broadband, Sales Operations, Sales, Fiber Optics, VoIP, Telephony, Direct Sales, Managed Services, Wireless, Management, MPLS, PRI, Internet Services, Transportation..., Co-location, Avaya
Education
North Hennepin Community College 1994 — 1996
A.S. Degree Program, Business Administration
Freddie Mac January 2010 - December 2011
AT&T October 2009 - December 2009
UBS August 2006 - April 2009
Charter Communications Inc June 2004 - August 2006
Gajanand Enterprise June 2002 - May 2004
Information Tech Center July 2000 - January 2002
Skills
Risk Assessment, Identity Management, Access Management, Security+, Information Security..., IT and Business..., Disaster Recovery, Asset Management, Security Audits, Data Security, ISO 27001, PCI DSS, COBIT, FISMA, Tivoli Access Manager, Tivoli Identity Manager, RSA Security, Symantec, Security, Unix, Network Security, Siteminder, IT Audit
Education
Stevens Institute of Technology 2007 — 2010
Master of Science, Information System and Management
GH Patel College of Engineering and Technology 1996 — 2000
Bachelor of Science, Computer Science
Comcast Cable August 2007 - Present
Comcast Corporation August 2007 - Present
Charter Communications, Inc August 2000 - July 2007
AT&T August 1997 - August 2000
AT&T December 1996 - August 1997
Comcast Corporation July 1994 - December 1996
Comcast Corporation April 1990 - July 1994
Skills
Management, Customer Satisfaction, Process Improvement, Human Resources, Sales, Project Management, Customer Retention, Quality Assurance, Time Management, Budgets, Customer Service, Payroll, Coaching, New Business Development, Selling
Education
Ohio University 1984 — 1988
BBA, Business;Marketing
Ohio University
Bachelor of Business Administration, Marketing
Charter Communications September 2009 - Present
Lacamas Community Credit Union May 2006 - September 2009
Charter Communications, Inc. 2001 - 2006
Columbia Credit Union 1998 - 2002
IQ Credit Union (Formerly Clark County School Employee's CU) 1996 - 1998
Skills
Customer Experience, Customer Satisfaction, Customer Service, Call Center, Team Building, Teamwork, Accounting, Insurance, Finance, Customer Retention, PABX, Sales, Call Centers, Performance Management, Coaching, Analysis, Time Management, Account Management, Telecommunications, Leadership, Process Improvement, Operations Management, Team Leadership, Management, Recruiting, Training, Vendor Management, Cross-functional Team..., Sales Management, Leadership Development, Salesforce.com, Direct Sales, Business Analysis, Avaya, Hiring, Telephony, Broadband, Employee Relations, Banking, Business Process..., Interviews, Employee Training, Data Analysis, Training Delivery, CRM, T1
Education
Concordia University-Portland
Education
RealPage, Inc. March 2014 - Present
Charter Communications, Inc. January 2012 - December 2012
Charter Communications May 2010 - January 2012
Charter October 2009 - May 2010
L'Occitane en Provence September 2005 - February 2009
Bath & Body Works October 2003 - September 2005
Gotham Inc. December 2000 - July 2001
Quantum Corporate Funding, Ltd.Ne December 1997 - December 2000
Skills
Sales Management, Direct Sales, Telecommunications, Account Management, Customer Retention, Process Improvement, Customer Satisfaction, Retail, Call Centers, Salesforce.com, Broadband, Customer Experience, Wireless, Sales Operations, Sales, Budgets, Customer Service, Sales Process, Selling, B2B, Project Management, Solution Selling
Education
El Camino College
Ascension Health February 2013 - Present
BJC HealthCare System May 2010 - January 2013
RGA Reinsurance Co June 2009 - May 2010
STL Metropolitan Police Dept July 2008 - May 2009
Edward Jones Investment Co. July 2008 - December 2008
STL Metropolitan Police Dept July 2005 - July 2008
Charter Communications Inc. May 2004 - March 2008
Career Education Corporation May 2004 - May 2005
Sunoco Inc. December 2003 - May 2004
Thrivent Financials for Lutherans February 2003 - November 2003
Skills
Technical and..., Benefits Adminstration..., PeopleSoft, PeopleTools, SQL, SQR, Query Writing, Crystal Reports, JD Edwards, Payroll, ePay and..., Provide Training..., Microsoft Access, Microsoft Office 2007, Systems Analysis, Business Process..., Development & delivery..., Business Process, Employee Benefits, HRIS, Business Analysis, Taleo, Benefits Administration, Onboarding, Access, Human Resources, Process Improvement, SDLC, Testing, Payroll, SharePoint, Visio, Personnel Management, Training, Vendor Management, Kronos, Data Conversion, Software Documentation, Analysis, Workday, Applicant Tracking..., ADP Payroll, Program Management, Management, Workforce Planning, Performance Management, Business Process..., Employee Relations, Talent Acquisition, Talent Management, Employee Engagement
Education
University of Missouri-Saint Louis
Chancellors Certificate of Microcomputers
St. Louis Community College 1986 — 1991
Information Technology
Chichester College
Associate's degree, Law & Economics
ArjoHuntleigh December 2006 - Present
Integrated Medical Systems January 2003 - December 2006
Charter Communications, Inc. January 2000 - January 2003
Skills
Capital Equipment, Territory, Consultative Selling, Operating Room, Sales Presentations, Clinical Selling
Education
University of Alabama at Birmingham 1999 — 2003
MBA, Masters of Business
Auburn University 1994 — 1999
BS, Marketing
Charter Communications, Inc. April 2013 - Present
Charter Communications, Inc. September 1999 - Present
Angelica Corporation September 1989 - September 1999
Arthur Andersen 1979 - 1982
Skills
Tax, Financial Analysis, Cash Management, Due Diligence, Finance, Financial Modeling, Budgets, Forecasting, Internal Controls, Mergers, Process Improvement, Sarbanes-Oxley Act
Education
University of Missouri-Columbia
BSBA, Accounting
Charter Communications, Inc January 2006 - October 2011
Charter Communications, Inc September 2005 - January 2006
Rehabcare Group, Inc January 2002 - March 2003
Rehabcare Group, Inc December 2000 - January 2001
LTC Solutions September 1998 - October 2000
Education
Fontbonne University
B.S., Business Administration
Charter Communications, Inc. May 2005 - January 2014
Trans World Airlines, Inc. ("TWA") April 1996 - August 2002
ITT Financial Corporation June 1987 - June 1995
Education
Saint Louis University School of Law 1971 — 1974
JD
Charter Communications, Inc. May 2012 - Present
PricewaterhouseCoopers June 1996 - April 2012
Education
Maryville University of Saint Louis
Motor Coach Industries - Reliability Driven February 2015 - Present
AIG Warranty March 2011 - February 2015
ACS September 2010 - April 2011
Charter Communications, Inc February 2009 - June 2010
Charter Communications May 2005 - June 2010
Day of Service March 2008 - February 2009
Charter Communications January 2007 - March 2008
Charter Communications May 2006 - January 2007
Charter Communications May 2005 - May 2006
Skills
Call Center, Billing, Customer Satisfaction, Customer Service, Coaching, Training & Development, Quality Assurance, Change Management, Program Management, Risk Management, Sales Management, Management Consulting, Event Management, Employee Training, Troubleshooting, Customer Experience, Team Leadership, Customer Retention, Call Centers, Account Management, Telecommunications, Team Building, Invoicing, Vendor Management
Education
Webster University 2010 — 2014
MA, Leadership and Management
Kentucky State University 1998 — 2003
BS, Computer Science
Charter Communications, Inc. April 2013 - Present
Novus International, Inc. October 2008 - April 2013
Skills
Adobe Acrobat, Microsoft Word, Microsoft Office, PowerPoint, Visio, SAP, SharePoint, SEC filings, Entity Formations, Domain Management, Trademarks, Accruals, Legal Compliance, Compliance, Corporate Records, Records Management, Annual Reports, Trade Names, Legal Research
Education
Lindenwood University
Bachelors - Business Administration, Accounting and Business/Management
Charter Communications, Inc. September 2001 - Present
PwC September 1998 - September 2001
Skills
Accounting, Financial Reporting, Sarbanes-Oxley Act, SEC filings, Financial Analysis, Budgets, Finance, Auditing, Forecasting, Process Improvement, Internal Controls, General Ledger
Education
Southwest Missouri State University 1994 — 1998
Bachelor of Science (BS), Accounting
Furniture Brands International January 2009 - Present
Charter Communications Inc June 2004 - June 2007
Deutsche Financial Services Holding Corp August 1995 - June 2004
Education
Saint Louis University
Bachelor of Science (BS), Accounting and Computer Science