Citigroup/CitiCards Company
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Citigroup/CitiCards Employees
Harte Hanks April 2014 - Present
PDR Network, LLC February 2012 - July 2013
Mercedes-Benz USA December 2007 - December 2011
Kristina Lauren Invitations 2001 - 2006
Citigroup/CitiCards August 2001 - April 2003
Salomon Smith Barney/Cititrade September 2000 - August 2001
Cline, Davis & Mann, Inc June 1998 - September 2000
Medical Economics/American Health Consultants September 1995 - May 1998
Skills
Marketing, Direct Marketing, Advertising, Press Releases, Digital Marketing, Newsletters, Direct Mail, Strategy, Content Management, Marketing Management, Event Management, CRM, Email Marketing
Education
The Ohio State University
Bachelor of Arts, Journalism
ADT May 2014 - Present
Convergys May 2011 - April 2014
Citigroup June 2009 - May 2011
Florida Blue January 2009 - March 2009
Citigroup/Citistreet February 2006 - November 2008
Citigroup/Citicards May 2001 - February 2006
Convergys February 1999 - May 2001
Skills
Outsourcing, CRM, Call Centers, Performance Management, Operations Management, Leadership, Strategy, Call Center, Customer Satisfaction, Process Improvement, Customer Experience, Banking, Vendor Management, Training, Employee Benefits, Project Management, 401k, Team Building, Employee Relations, Human Resources, Management, Relationship Management, BPO, Interviews, Client Services, Financial Services, Start-ups, Customer Retention, Strategic Planning, Sales, Finance, Time Management, Credit Cards, Workforce Management, Customer Service, Healthcare, Pensions, Mortgage Banking, Residential Mortgages, Budgets, Sales Operations, Coaching, Sales Management, New Business Development, Manage Client...
Education
Monmouth University 1988 — 1992
M.B.A., Management
The College of New Jersey 1984 — 1988
B.S., Business Management, Marketing
JPMorgan Chase June 2013 - Present
JPMorgan Chase March 2012 - May 2013
Bank of America August 2009 - February 2012
Citi January 2007 - August 2009
Citigroup/CitiCards 2006 - 2007
Citigroup/CitiCards 2001 - 2006
The Associates May 2000 - July 2001
Wachovia, A Wells Fargo Company September 1996 - May 1999
Skills
Predictive Dialers..., Operations Management, Credit Cards, Strategic Planning, Project Management, Performance Management, Product Development, Customer Engagement, Strategy, Call Centers, Executive Management, Leadership, Process Improvement
Education
East Carolina University - College of Business 1998 — 2000
MS, Economics
East Carolina University 1994 — 1998
Bachelor of Science, Economics
AXA September 2014 - Present
AXA US July 2014 - September 2014
Chubb Group of Insurance Companies October 2010 - April 2014
Guardian Life Insurance February 2008 - October 2010
HSBC August 2004 - February 2008
Citigroup/CitiCards 2000 - 2004
Citigroup/Citicards 1999 - 2002
Citigroup/Citicards 1998 - 1999
Skills
Customer Acquisition, Customer Research, Direct Marketing, Database Marketing, Marketing Strategy, Relationship Management, Product Marketing, Financial Services, Multi-channel Marketing, Product Management, Marketing Communications, Marketing Management, Integrated Marketing, Online Advertising, Cross-functional Team..., Leadership, B2B Marketing, Management, Market Planning, Marketing, Entrepreneurship, Direct Mail
Education
University of Delaware
Bachelor of Arts (BA), Communications
Accounting Principals October 2014 - Present
Medical Staffing Network Health LLC August 2013 - June 2014
HRN Services Inc. January 2012 - August 2013
Excel Staffing October 2011 - January 2012
Citigroup/CitiCards December 2009 - August 2011
Iacono & Associates February 2000 - December 2009
Skills
Recruiting, Staffing Services, Sales, Management, Financial Services, Healthcare Industry, Public..., Customer Service, Client Services, Client Development, Media & Entertainment, Advertising, Marketing, Online Marketing, Online Research, Online Lead Generation, New Business Development, Contract Negotiation, Human Resources, Microsoft Office, Teamwork
Education
Columbia University in the City of New York 1987 — 1991
Bachelor's Degree, Philosophy
Los Lunas High School, Los Lunas, New Mexico
Accenture June 2005 - Present
Citigroup/Citi Cards 2002 - 2005
Citigroup 2002 - 2005
Citicards 2002 - 2005
Citi Cards 2002 - 2005
Citibank 2002 - 2005
Citigroup/CitiCards 2002 - 2005
Enron 1997 - 2000
Education
Duke University - The Fuqua School of Business 2000 — 2002
Clark Atlanta University 1993 — 1997
BA
Southwest Airlines November 2014 - Present
Citigroup/CitiCards April 2008 - August 2013
Citi Cards July 2006 - March 2008
Citi Cards August 2005 - July 2006
Citi Cards March 2003 - July 2005
Citi Cards March 2000 - February 2003
Skills
Digital Marketing, Strategy, Email Marketing, Credit Cards, Product Management, Database Marketing, Digital Strategy, Online Marketing, Direct Marketing, Segmentation, Financial Services, Portfolio Management, Customer Acquisition, Mobile Marketing, CRM, Customer Experience, Marketing, E-commerce, Strategic Partnerships, Online Marketing..., Multi-channel Marketing, Web Analytics, Integrated Marketing, Digital Product...
Education
University of Ottawa
Bachelors of Social Science, Criminology
JPMorgan Chase August 2013 - Present
JPMorgan Chase October 2010 - August 2013
JPMorgan Chase March 2010 - October 2010
Internal Revenue Service September 2009 - January 2010
W.S. Badcock Corporation May 2008 - June 2009
CitiGroup/CitiCards April 2007 - May 2008
H&R Block December 2007 - April 2008
Accountants, Inc February 2007 - April 2007
Skills
Accounting, Auditing
Education
Florida A&M University 2004 — 2006
Bachelor of Science, Accounting
Rose State College 2002 — 2004
Associate of Science, Business