Harte Hanks
Industry: Company
DescriptionHarte Hanks is an American marketing services company headquartered in Uptown San Antonio, Texas. It is a marketing services firm specializing in multi-channel marketing solutions. Headquarters: San Antonio, Texas, United States Founded: 1923, San Antonio, Texas, United States Number of employees: 5,001 - 10,000 Subsidiaries: HTS, Inc, Harte-Hanks UK Limited, NSO Inc, Founders: Houston Harte, Bernard Hanks
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Harte Hanks Employees
Planview July 1998 - Present
Harte Hanks July 1993 - July 1998
Skills
Software Project..., Project Portfolio..., SaaS, Enterprise Software
Education
Austin Community College
Business Administration and Management, General
Blinn College
Business Administration and Management, General
McKinnon's Market - Salem NH July 2015 - Present
Healthcare Services Group, Inc September 2014 - July 2015
Loving Dolls October 2004 - December 2013
Quaero November 2003 - January 2004
Unica July 2003 - November 2003
Harte-Hanks February 2001 - July 2002
Xchange August 2000 - February 2001
Xchange May 1999 - August 2000
Xchange June 1998 - May 1999
Xchange December 1997 - June 1998
Skills
Email Marketing, Direct Marketing, Database Marketing, Multi-channel Marketing, Marketing, Marketing Automation, Sales, Analytics, CRM, Campaign Management, Lead Generation, Web Analytics, Segmentation, SAS, Digital Marketing, Online Marketing
Education
Babson College 1991 — 1993
BS, Marketing/Management Info Systems
Greenfield Community College 1989 — 1991
Associate of Science (AS), Computer Information Systems
Dell August 2015 - Present
Dell February 2014 - Present
Dell November 2012 - Present
Harte Hanks February 2012 - October 2012
Self employed May 2006 - July 2010
Terry Spear, Inc July 2000 - May 2006
Skills
Salesforce.com, Management, Customer Satisfaction, Lead Generation, Selling, Customer Service, Sales Operations, Software Documentation, Call Centers, Cloud Computing, Cold Calling, B2B, New Business Development, Time Management, Quality Assurance, Process Improvement, Business Intelligence, Account Management, Training, Marketing, Hardware Deployments, Microsoft Exchange, Parenting, Dell PowerEdge Servers, Storage Virtualization, Network Architecture, Social Media, Harmonized Tariff..., Event Planning, Sales, Autonomous Vehicles
Education
Melbourne High School 1992 — 1994
Austin Community College
Robert Half September 2014 - Present
Insurance 360 July 2011 - July 2014
Harte Hanks August 2008 - April 2011
Skills
Sales, Sales Management, Sales Operations, Temporary Staffing, Staffing Services, Staffing Coordination, Staff Management, Staff Training, Convention Services, Marketing, Recruiting, Life Insurance, Term Life Insurance, Disability Insurance, General Insurance, Health Insurance, Property & Casualty..., Financial Planning, Financial Risk, Financial Services, Retail Sales, Retail Marketing, Culinary Education, Culinary Skills, Culinary Management, Cosmetology, Data Entry, Office Administration, Event Planning, Events Coordination, Special Events, Corporate Events, Event Management, Call center start-up, Call Center..., Technical Support, Energy Management, Sales Presentations, Direct Sales, New Business Development, Business Planning, Catering, Cold Calling, Inbound Lead Generation, Inbound Marketing, Outbound Marketing, Outbound Training, Employee Training, Training & Development, Production Planning
Education
Clovis Community College 2006 — 2007
Associate's degree, Business Administrative
Austin Community College 2004 — 2006
Associate's degree, Business Administration
IGT December 2014 - Present
BuildASign.com July 2013 - December 2014
Helen Miskell July 2012 - June 2013
Anoka-Ramsey Community College September 2008 - December 2011
Mark Grotevant September 2009 - June 2011
Golfsmith Golf and Tennis April 2007 - June 2007
Harte Hanks April 2006 - July 2006
Skills
Computer Hardware, Networking, Computer Repair, Technical Support, Troubleshooting, Microsoft Office, Cisco Technologies, Customer Service, Windows 7, Windows XP Pro, Windows, Active Directory..., Red Hat Linux, Apple OS, Durst Rho 600, Durst 1030, Call Centers
Education
Anoka Ramsey Community College 2008 — 2011
2011; Associate of Sciences, Computer Networking and Telecommunication
Century College 2003 — 2003
Computer Repair
Harte Hanks August 2015 - Present
DogTelligent May 2015 - Present
Zoom Room Austin May 2010 - Present
Entrepreneurs Foundation of Central Texas April 2013 - April 2014
Hoover's Inc. August 2003 - May 2010
T3 2001 - 2003
Prodigy (Acquired by SBC) 2000 - 2001
Cyberplex 1999 - 2001
Modem Media 1997 - 1999
Skills
Marketing Strategy, Strategy, SaaS, Online Advertising, Product Management, Lead Generation, Web Development, Retail Sales, Marketing Communications, Customer Satisfaction, Entrepreneurship, Email Marketing, Owner-managed businesses, Team Building, E-commerce, Social Media Marketing, Dog Training, Dogs, Dog Behavior
Education
Amherst College 1990 — 1994
English
Winston Churchill High School, San Antonio TX 1986 — 1990
Brazos Valley Equipment April 2013 - August 2014
Harte Hanks October 2012 - February 2013
Blizzard Entertainment August 2010 - October 2012
IT consultant Self Employed April 2009 - August 2010
Express Auto Body April 2006 - April 2009
Sears, Roebuck and Co. September 2005 - April 2006
Skills
Troubleshooting, Technical Support, Windows 7, Software Installation, Microsoft Exchange, Network Administration, Project Management, Computer Hardware, System Administration, Microsoft Office, Servers, Network Security, VMware, Windows XP, Windows Server, Linux, Security, Cloud Computing, Help Desk Support, Networking, Mac OS, Java, Firewalls, System Deployment, Windows Vista, Microsoft Outlook, Software, OS X, Management, Cabling, Dreamweaver, ADSI, Break Fix, InDesign, A+ Certified, Hardware, Integration, Software Documentation, Customer Service, IT Infrastructure..., Cisco Networking, Training & Development, Knowledge Base, Intranet, Information Security..., Penetration Testing, Managed Hosting, Deployment Strategies, Contractor Management, Information Systems...
Education
Austin Community College 2006 — 2009
Austin Community College Continuing Education 2007 — 2007
N/A
Round Rock High School 2001 — 2005
Yes
Harte Hanks February 2015 - Present
Elgin Nursing and Rehabilitation Center April 2014 - November 2014
HEB April 2014 - July 2014
Volt Workforce Solutions at Apple, Inc August 2013 - January 2014
Jackson Hewitt December 2012 - April 2013
Riata Ford August 2011 - November 2012
Peterson Food Mart January 2011 - July 2011
Skills
Customer Service, Microsoft Excel, Microsoft Office, Outlook, Microsoft Word, Data Entry, Sales, Time Management, Accounting, PowerPoint, Customer Satisfaction, Telephone Skills, Cashiering, Fax, Inventory Management, Teamwork
Education
Cisco College 2006 — 2008
Associate of Arts (AA), Liberal Arts and Sciences/Liberal Studies
Austin Community College
Harte Hanks January 2014 - Present
Harte Hanks April 2010 - January 2014
Harte Hanks August 2009 - June 2010
Dell Financial Services July 2008 - February 2009
Dell Financial Services August 2006 - July 2008
Dell Financial Services November 2005 - August 2006
Dell Financial Services July 2005 - November 2005
Skills
Project Management, Analysis, Management, CRM, Strategic Planning, Budgets, Business Analysis, Process Improvement, Call Center, Team Leadership, Vendor Management, Software Development, Customer Service, Data Analysis, Troubleshooting, Microsoft Office, Call Centers, Business Intelligence, Strategy, SaaS CRM Configuration, Customer Satisfaction, Operations Management, Team Building, Visio
Education
Texas State University-San Marcos 2012 — 2015
Bachelor of Business Administration (BBA), Entrepreneurial Studies
Austin Community College 2005 — 2008
Associates, Business Administration
Experian Data Quality June 2014 - Present
Harte Hanks April 2013 - June 2014
Performance Architects, Inc. May 2011 - April 2013
Column5 Consulting January 2009 - February 2011
ING Investment Management June 2006 - October 2008
Skills
Management, Marketing, Business Strategy, Lead Generation, Business Objects, CRM, Project Planning, Demand Generation, Analytics, Marketing Strategy, Event Management, Email Marketing, Business Analysis, Salesforce.com, Strategic Partnerships, Sales, Strategy, Business Development
Education
Arizona State University 2002 — 2006
Bachelor of Science (B.S.), Marketing
Hewlett-Packard March 2015 - Present
Harte Hanks August 2014 - March 2015
Qualcomm March 2014 - August 2014
Solar Turbines September 2013 - March 2014
BIOVIA April 2013 - August 2013
ACTIVE Network January 2013 - March 2013
ACTIVE Network January 2012 - June 2012
Bridgepoint Education February 2009 - June 2011
San Diego Community College District December 2006 - January 2009
San Diego County Credit Union October 2004 - December 2006
Skills
Word, Excel, Microsoft Office, PowerPoint, Adobe Acrobat, Photoshop, Project Management, Microsoft Word, Outlook, Microsoft Excel, MS Project, JIRA, Software Lifecycle, Agile Methodologies, Procurement, Procurement Contracts, Cross-functional Team..., RFP Generation, Earned Value Management, Oracle Enterprise..., Manage Client..., Dreamweaver, Presenting to Clients, Adobe LiveCycle Designer, Budgets, Team Building, Process Improvement, Public Relations, Scrum Works, Basecamp, Sales, Program Management, Customer Service, Management, Scrum, SEO, Proposal Writing, Marketing, Strategy, Training, Data Analysis, SharePoint, CRM, Business Analysis, Public Speaking, B2B, Salesforce.com, Higher Education, Employee Training, Time Management
Education
San Diego State University-California State University 2012 — 2013
P.M.P., Project Management Professional Program
Ashford University 2009 — 2011
Bachelors of Arts, Communications Studies, 3.5
San Diego Mesa College 2005 — 2008
Associates of Arts, History
Affinity Solutions March 2015 - Present
Harte-Hanks October 2006 - December 2014
Blocktax Accounting February 2001 - September 2006
ON-CARD INC 2004 - 2005
Skills
Web Applications, ActionScript, XML, MySQL, Web Development, Web Services, SOAP, REST, Subversion, CSS, JavaScript, Software Development, SQL, PHP, Flex, Flash Builder, AJAX, Operating Systems, HTML, JSON, MVC, Agile Methodologies, XHTML, Linux, Design Patterns, HTML 5, Front-end, Dreamweaver, LAMP, OOP, jQuery, Apache, Front-end Development, Flex Builder, PostgreSQL, MongoDB, AngularJS, APIs, Tortoise SVN, CentOS, Website Development
Education
Harkivs'kij Deržavnij Tehnicnij Universitet Radioelectroniki 1974 — 1979
Master's degree, Computer programming
Harte Hanks March 2015 - August 2015
Nest August 2013 - January 2015
Pervasive Software February 2012 - February 2013
Skills
Windows, Mac, Virus Removal, Troubleshooting, Desktop Computers, Desktop Building, Game Tester, Video Games, SharePoint, TCP/IP, Windows 7, Virtualization, Windows Vista, Computer Hardware, Operating Systems, Technical Support, XP, Software Installation, Networking, DNS, Hardware, Active Directory, Help Desk Support
Education
Crockett High School 2007 — 2011
High School Diploma, Computer Science
Austin Community College
Harte Hanks, Inc. February 2013 - Present
Harte Hanks 2013 - 2015
Dell 2006 - 2012
Dell June 2010 - February 2011
Dell Inc January 2007 - June 2010
Dell Inc July 2006 - January 2007
Outsource Partners International February 2005 - July 2006
Robert Half International May 2004 - February 2005
T-Mobile February 2000 - May 2004
Skills
Microsoft Excel, Microsoft Word, Microsoft Office, JMP, Adobe Captivate 5.5, Microsoft Office..., Managerial Finance, Psychology of Decision..., Graphics & Presentation, Business Communications, Call Center Dynamics &..., Call Center Mathematics, Effective Training..., Rapid Instructional..., Management Accounting, Understanding &..., Forecasting, Instructional Design, Leadership, Management, Call Center, Strategic Planning, Team Leadership, Six Sigma, Call Centers, CRM, Business Analysis, Sales Management, Team Building, Sales Operations, Marketing, Organizational..., Training, Customer Satisfaction, Process Improvement, Leadership Development, Business Process..., Vendor Management, ERP, Policy, Sales, Program Management, Project Management, Coaching, Performance Management, Strategy, Sales Process, Project Planning, Customer Experience, Outsourcing
Education
American InterContinental University 2008 — 2010
Bachelor of Applied Science (BASc), Organizational Behavior Studies
American InterContinental University
Heald Business College
A.A.S, Legal Office Administration
Heald College
Owner / Operator March 2012 - Present
Cities Digital, Inc. July 2015 - September 2015
United States Army Reserve September 2009 - January 2012
QuantumDigital, Inc. August 2007 - August 2009
Harte-Hanks September 2006 - April 2007
Owner / Operator December 2002 - August 2006
US Army September 2000 - August 2006
River Street Sweets September 2000 - December 2002
Dell April 1998 - May 2000
Skills
Training, Time Management, Customer Service, Leadership, Operations Management, Account Management, Government, Technical Writing, Management Consulting, Management, Building Relationships, Event Management, Career Counseling, Psychology, Social Networking, Team Leadership, Sales, Strategic Partnerships, Team Building, Program Management, Social Media Marketing
Education
Texas State University-San Marcos 2012 — 2016
Bachelor's degree, Psychology
Texas State University-San Marcos 2012 — 2016
Bachelor of Business Administration (BBA), Business, Management, Marketing, and Related Support Services
Austin Community College
Pearson December 2011 - Present
Alec Oliver.com 2001 - Present
Pearson August 2007 - December 2012
Aquent Graphics Institute 2008 - 2009
Reman Resources 2005 - 2007
NetStreams January 2004 - August 2006
Digital Notions 1998 - 2003
Point One 1999 - 2001
Harte-Hanks 1997 - 1998
Skills
Flash, Dreamweaver, Web Development, JavaScript, HTML, Adobe Creative Suite, Web Applications, Graphics, Flex, OOP, Advertising, User Interface Design, User Experience, Interaction Design, Art Direction, Graphic Design, Web Design, Creative Direction, HTML 5, CMS, Information Architecture, Backbone.js, jQuery, jQuery UI, CSS
Education
Austin Community College 1993 — 1996
Design and Visual Communications, General
WestWood High Austin 1988 — 1990
Diploma
Hallmark Cards September 2015 - Present
Harte Hanks August 2015 - September 2015
Harte Hanks January 2013 - August 2015
Harte Hanks November 2010 - January 2013
Skills
Analytics, CRM, Database Marketing, Email Marketing, Integrated Marketing, Program Management, Project Management, Vendor Management, Strategy, Direct Marketing, Business Intelligence, Management, Cross-functional Team..., Strategic Partnerships, Account Management, Customer Experience, Team Leadership, Business Process..., Client Services, Training
Education
Fort Hays State University 2014 — 2015
Bachelor of Business Administration (B.B.A.), Management Information Systems
Allen County Community College 2004 — 2006
Associate of Arts (A.A.), Music
Harte Hanks June 2015 - Present
Pitney Bowes June 2014 - May 2015
Bank of America January 2014 - May 2014
Bank of America March 2012 - December 2013
Ally Financial Inc. September 2011 - March 2012
Bank of America August 2010 - September 2011
Bank of America April 2009 - August 2010
Bank of America July 2008 - April 2009
Bank of America November 2007 - July 2008
Bank of America January 2007 - November 2007
Skills
Direct Marketing, Customer Acquisition, Digital Marketing, Marketing, Leadership, Corporate Communications, Vendor Management, Management, Direct Mail, Training, Creative Direction, CRM, Business Strategy, Budgets, Strategy, Project Management
Education
Appalachian State University 1987 — 1994
BS, Communications
Harte Hanks November 2014 - Present
Primerica July 2014 - Present
SigNature's Recipes January 2013 - Present
AMD May 2004 - May 2008
AMD March 2002 - November 2002
Skills
SharePoint, SharePoint Designer, Requirements Analysis, Microsoft Office..., Program Management, Testing, Active Directory, Training, Portals, Quality Assurance, Requirements Gathering, Content Management, Process Improvement, Business Analysis, System Administration, Project Management, Customer Service, Management
Education
Continuing Education at Austin Community College 2014 — 2014
Certificate, Business Analysis
The University of Texas at Austin 2008 — 2012
Bachelor of Arts (BA), Sociology
Austin Community College 2002 — 2004
Associates in Applied Science, Engineer Design Graphics - Electronics/IC Layout
TRUE WEST CASTING COMPANY March 2012 - Present
The "NEW" WWPAS ~ "Wild West Performing Arts Society" October 2009 - Present
Wild Western Festival January 2005 - Present
Dr Buck Entertainment & Production Company 2003 - Present
Ponderosa Ranch Studio & Theme Park February 1991 - February 2002
Harte Hanks 1977 - 1980
Skills
Entertainment, Festivals, Broadcast, Event Management, Promotions, Advertising, Public Relations, Production, Writing, Graphic Design, Public Speaking, Online Marketing, Event Planning, Production Management, Social Media Marketing, Fundraising, Music, Marketing Communications, Customer Relations, Team Building, Art, Illustrator, Copywriting, Creative Writing, Trade Shows, Press Releases, Special Events
Education
ArtCenter College of Design
Harte Hanks July 2013 - Present
The Liberty Group July 2012 - February 2013
Varda Luwisch Langefeld, CPA August 2010 - December 2011
Albanil Inc. September 2009 - May 2010
Varda Luwisch Langefeld, CPA May 2005 - August 2008
Ann Taylor August 2007 - December 2007
Skills
Microsoft Excel, Microsoft Word, Microsoft Office, Microsoft Outlook
Education
University of Houston 2012 — 2013
Master of Business Administration (M.B.A.)
University of Houston 2012 — 2013
Master of Hospitality Management
Sul Ross State University 2008 — 2010
Bachelor of Business Administration (BBA)
Austin Community College 2005 — 2008
Core Classes
HelmsBriscoe October 2005 - Present
Cloud9 Analytics 2009 - 2012
Crowne Plaza Anaheim Resort January 2006 - December 2006
Harte-Hanks 2004 - 2006
Cognos August 1998 - September 2003
Skills
Incentive Programs, Incentive Travel, Forecasting, Customer Relations, Key Account Management, SaaS, Technology Vertical..., Hospitality, Cognos, Contract Negotiation, Hotel Site Selection, Enterprise Software, Salesforce.com, Annual Sales Meeting..., 3rd Party, Hotels, Budgets, Customer Service, Sales, Hospitality Management, Sales Management, Event Management
Education
Arizona State University 1986 — 1990
Bachelor of Arts, Intercultural Communications
Boise State University 1985 — 1986
Bachelor of Arts, General Studies
Harte Hanks November 2012 - Present
Maximus, Inc January 2012 - September 2012
Gila, LLC December 2010 - November 2011
Gila, LLC May 2009 - December 2010
Gila, LLC September 2008 - May 2009
Gila, LLC September 2005 - September 2008
Harte-Hanks, Inc September 2003 - June 2005
Motorola, Inc June 1994 - May 2001
U.S. Army Reserve July 1989 - September 1996
Skills
Analysis, Business Analysis, Call Center, Customer Service, Process Improvement, Software Documentation, Team Building, Management, Access, Call Centers, Data Analysis
Education
Austin Community College 1999 — 2003
Associates of Science, Computer Science
DataSource Inc July 2014 - Present
DataSource Inc March 2013 - Present
Insight Solution Group February 2011 - Present
Saepio Technologies February 2012 - March 2013
Bernstein-Rein Advertising February 2011 - February 2012
Harte-Hanks May 1996 - February 2011
Butiki August 2003 - November 2005
Bernstein Rein 1999 - 2000
Skills
Multi-channel Marketing, Direct Marketing, Database Marketing, Direct Mail, Customer Retention, Segmentation, Analytics, Campaign Management, Email Marketing, Customer Loyalty, Integrated Marketing, Mobile Marketing, Consumer Insights, Loyalty Programs, Relationship Marketing, Digital Marketing, Marketing Strategy, Customer Acquisition, Marketing Communications, Social Media Marketing, Marketing Management, Business Development, CRM, Customer Insight, Marketing, Demand Generation, Strategy, Lead Generation, Online Marketing, New Business Development, PPC, B2B Marketing, Account Management, Brand Management, Sales Operations, Market Analysis, Sales, Interactive Marketing, Leadership, Strategic Partnerships, Management, Advertising, Online Advertising, B2B, Digital Strategy
Education
Avila University 1994 — 1996
Bachelors, Marketing
Mid-Plains College 1992 — 1994
AA, Business
Apple Inc October 2011 - Present
Harte-Hanks March 2011 - August 2011
Austin State Supported Living Center February 2009 - March 2011
Nacel Company January 2005 - August 2007
NACEL Company June 2004 - August 2007
Vive Association January 2006 - May 2006
Skills
Technical Support, Program Management, Management, Software Documentation, Time Management, Leadership, Microsoft Office, Training, Microsoft Excel
Education
The University of Texas at Austin 2010 — 2014
International Business with Concentration in Management Information System
Austin Community College 2008 — 2009
International Business with Concentration in IT
University of the Incarnate Word 2007 — 2008
Computer Science
University of Sunderland 2006 — 2007
AS, Computer Information System
Université de Cergy-Pontoise 2004 — 2007
BS, Computer Information System
NIIT 2004 — 2006
Advance Certificate, Information Technology, Computer Systems Networking and Telecommunications
Sunderland University
Advance Certificate, Information Technology
ListEngage - Award Winning ExactTarget Partner November 2014 - Present
Harte Hanks August 2014 - November 2014
Harte Hanks (The Agency Inside) December 2013 - November 2014
Clinical and Laboratory Standards Institute August 2012 - June 2013
Staples April 2012 - July 2012
Philadelphia Convention & Visitors Bureau November 2011 - March 2012
Skills
Graphic Design, Adobe Creative Suite, Image Editing, Collateral, Vector Illustration, HTML, Online Marketing, PowerPoint, CSS, WordPress, Print Production, E-commerce, Microsoft Excel, ExactTarget, Print Collateral, Excel, Book Covers, Web Typography, Litmus, Microsites, Microsoft Office, Microsoft SQL Server, Graphics, Posters, Marketing, Illustrator, Banners, QuarkXPress, InDesign, Layout, Typography, Adobe Acrobat, Dreamweaver, Email Marketing, Interaction Design, User Interface Design
Education
Art Institute of Philadelphia
Graphic Design
Temple University 2008 — 2010
Graphic Design
George Washington High School
High School Diploma, 2008
Neal Wiser Consulting January 2009 - Present
AddictedtoSocialMedia.com March 2009 - January 2012
PhillyTweetUp.com March 2009 - January 2012
Twitip.com February 2009 - January 2012
Osterholm Digital Marketing Group October 2010 - July 2011
Comcast Interactive Media September 2008 - December 2008
Harte-Hanks September 2007 - March 2008
Patient Marketing Group February 2007 - August 2007
GSI Commerce June 2006 - January 2007
GlaxoSmithKline 2005 - 2006
Skills
Digital Strategy, Interactive Marketing, Social Media Marketing, Digital Marketing, Blogging, Twitter, Facebook, Social Networking, Online Marketing, Social Media, Community Management, Marketing Strategy, Digital Media, Online Communities, Online Video, Web Analytics, Website Development, Social Marketing, Web 2.0, Creative Development, New Media, Web Project Management, Integrated Marketing, E-commerce, Direct Marketing, Online Advertising, Mobile Marketing, Marketing, Marketing Management, SEO, Web Video, Web Development, Email Marketing, Start-ups, Creative Direction, Entrepreneurship, SEM, Content Strategy, Lead Generation, Content Development, PPC, Advertising, Google Analytics, Social Media Measurement, Google Adwords, Interactive Advertising, User Experience, Community Sites, Web Marketing, Brand Development
Education
American University 1989 — 1991
BA
Albright College 1986 — 1988
Wasabi Rabbit March 2011 - Present
United States Navy Reserve May 1990 - Present
GlobalWorks 2008 - March 2011
McCarthy, Mambro and Bertino (MMB) June 2006 - January 2008
Harte Hanks June 2004 - June 2006
Lotus Interworks October 2000 - January 2004
Skills
Advertising, Business Strategy, Business Development, Digital Strategy, Digital Performance..., Online Marketing, Media..., Consumer Insights, Mobile Marketing, Social Media, Media Planning, Marketing, CRM, B2B, Customer Insight, Entrepreneurship, New Business Development, Digital Marketing, Online Advertising, Management, Integrated Marketing, Product Management, Strategy, Leadership, Program Management, Analytics, Strategic Planning, Brand Development, Marketing Communications, Marketing Research, Brand Management, Strategic Partnerships, Interactive Marketing, Start-ups, Marketing Strategy, Mergers & Acquisitions, Executive Management, New Media, Cross-functional Team..., Lead Generation, Competitive Analysis, E-commerce, Email Marketing, Product Marketing, Social Media Marketing, Digital Media, Multi-channel Marketing, Direct Marketing, Organizational..., P&L Management
Education
Babson College - Franklin W. Olin Graduate School of Business 2003 — 2006
MBA, Cum Laude
Naval Postgraduate School 1994 — 1996
MS
United States Naval Academy 1986 — 1990
BS
Fallbrook Technologies September 2014 - Present
Fallbrook Technologies May 2013 - September 2014
Harte-Hanks, Inc. February 2012 - May 2013
Harte-Hanks January 2007 - June 2012
Malcolm S. Nettles, P.C. January 1991 - July 2006
Skills
CRM, Cross-functional Team..., Program Management, Management, Training, Call Centers, Process Improvement, Customer Satisfaction, Strategy, Customer Service, Account Management, Team Building, Project Management, Vendor Management, SharePoint, Customer Experience, Operations Management, Call Center, Technical Support, New Business Development, Team Leadership, SaaS, Project Planning, Outsourcing, Microsoft Technologies, Networking, Troubleshooting, Salesforce.com, Microsoft Exchange, Cloud Computing, Customer Retention, Time Management, Telecommunications, Contact Centers, Analytics, Microsoft Certified..., Service Delivery, BPO, Interviews, Lead Generation, Business Process..., Active Directory, Human Resources, Inbound Marketing, Microsoft Certified..., RFP, System Deployment, Workforce Management, Licensed Property &..., International Logistics
Education
Austin Community College 2003 — 2005
Geography and Political Science
University of Maryland, European Division 1985 — 1986
General Studies
R.A.F. Upper Heyford High School 1981 — 1985
H.S. Diploma, General Studies
Allergan September 2012 - Present
Harte-Hanks November 2011 - June 2012
AT&T October 2005 - January 2010
Education
National Paralegal College 2011 — 2013
Paralegal Studies
Austin Community College
Associate of Arts (A.A.), Radio and Television
Huston-Tillotson University
Radio and Television Broadcasting Technology
Apple April 2015 - Present
Harte Hanks February 2015 - Present
FedEx November 2013 - Present
Towne Park May 2012 - November 2013
Skills
Event Management, Hotels, Customer Satisfaction, Sales, Team Leadership, Customer Service, Front Office, Time Management, Hospitality, Hotel Management, Hospitality Industry, Hospitality Management, Microsoft Office, Social Media, Account Management, Event Planning
Education
Austin Community College 2010 — 2016
Networking, Computer Systems Networking and Telecommunications
Dana Nichole June 2010 - Present
Harte Hanks December 2008 - August 2009
SAFC Biosciences 2007 - 2008
ChoiceConnex 2005 - 2007
GE Consumer Finance May 2004 - July 2005
RP Products/Celebrity June 2002 - May 2004
Qwest Communications/RMA July 2001 - December 2001
Everest Connections May 2000 - July 2001
Skills
Project Management, Telecommunications, Marketing, Leadership, Six Sigma, Process Improvement, Customer Service, Team Building, Sales Management, Microsoft Office, Management, Project Planning, Social Media Marketing, Budgets, Sales Operations, Salesforce.com, Training, Social Networking, Advertising, Contract Negotiation, Outsourcing, Networking, New Business Development, Program Management, Customer Satisfaction, Cross-functional Team..., Product Development, Call Centers, Sales, Change Management, Coaching, Business Development, Mobile Devices, Marketing Strategy, Team Leadership, Photography, Account Management, Inventory Management, Negotiation, Operations Management, Team Management, CRM, Time Management, Strategic Planning, Strategy, Online Marketing, Marketing Communications, Public Relations, Entrepreneurship, Online Advertising
Education
Andrews University 1993 — 1995
Bachelor of Business Administration (B.B.A.), Business
Johnson County Community College
Rainmaker Systems August 2009 - August 2010
Community Banks Online April 2004 - August 2009
Harte Hanks May 2002 - April 2004
AT&T May 2000 - May 2002
Janus Mutual Funds March 1999 - May 2000
Skills
Microsoft Office, Microsoft Excel, Microsoft Word, PowerPoint, Customer Service, Salesforce.com..., Microsoft Office..., Micrsoft VBA for Office..., ASP.NET MVC, SharePoint, Microsoft Dynamics ERP, Microsoft Dynamics
Education
Austin Community College 2008 — 2010
Integrity Selling For The 21st Century
Bullard High School, Fresno Ca 1985 — 1988
Diploma
Edens: Connective Retail February 2015 - March 2015
Harte Hanks Logistics November 2013 - October 2014
Harte Hanks October 2012 - March 2014
American Walk-In Urgent Care & Emergency Medical Clinic October 2009 - July 2013
International Trade Services of Miami, Inc. January 2004 - April 2009
Skills
Marketing, Leadership, Budgets, Management, Forecasting, Marketing Strategy, Customer Service, Advertising, Strategic Planning, Competitive Analysis, Market Research, Email Marketing, Team Leadership, Strategy, Account Management, Direct Marketing, Entrepreneurship, Marketing Communications, Digital Marketing, Marketing Research, Integrated Marketing, E-commerce, Project Management, Recruiting, Team Building, Online Marketing, Public Relations, Product Marketing, Contract Negotiation, Healthcare, Social Media Marketing, New Business Development, Business Planning, Human Resources, Business Strategy, Business Development, Market Planning, Sales, Sales Management, Healthcare Management, Communication Skills, Market Analysis
Education
American InterContinental University 2010 — 2011
Master of Business Administration (M.B.A.), Business Administration and Management, General, 3.96 GPA
American InterContinental University 2009 — 2010
Bachelor's Degree, Business Administration and Management, General, 4.0 GPA - Graduated Summa cum Laude
Pontificia Universidad Javeriana 1993 — 1993
Associate's Degree, Marketing/Marketing Management, General
Universidad Escuela de Administración y Finanzas y Tecnologías 1990 — 1990
Associate's Degree, Human Resources Management/Personnel Administration, General
Universidad Autónoma del Caribe 1984 — 1989
Bachelor's Degree, Business Administration and Management, General
Career Source Broward
Professional Placement Network
XWH Independent Consultants Corp. August 2007 - Present
New Vantage Partners June 2005 - August 2007
Harte Hanks December 2002 - June 2005
XWH Independent Consultants May 2002 - December 2002
Wheelhouse October 2000 - May 2002
eLogic April 2000 - October 2000
Lightbridge December 1998 - April 2000
Digitas May 1996 - December 1998
Liberty Mutual April 1986 - May 1996
Skills
Strategic Planning, Project Management, Business Analysis, Marketing, Analytics, Product Management, Product Development, Consulting, Professional Services, Strategy, CRM, SaaS, Business Intelligence, Cross-functional Team..., Business Process..., Integration, Leadership, Management, Entrepreneurship, New Business Development, Enterprise Architecture, Telecommunications, Marketing Strategy, Business Transformation, Recruiting, P&L Management, Vendor Management, Cloud Computing, Enterprise Software, Program Management, Salesforce.com, Solution Selling, Start-ups, Outsourcing, Lead Generation, Databases, Business Development
Education
Babson College - Franklin W. Olin Graduate School of Business 1995 — 1998
Masters, Management
University of Rhode Island 1981 — 1985
BSME, Engineering
Lennar December 2012 - March 2013
Compushare Inc. June 2012 - December 2012
Compushare June 2012 - December 2012
Microsoft June 2011 - November 2011
Harte-Hanks / Microsoft October 2010 - June 2011
Harte-Hanks June 2010 - June 2011
Harte-Hanks / Microsoft June 2010 - October 2010
Telvista Inc. April 2010 - June 2010
AT&T July 2007 - November 2009
Telvista Inc. April 2009 - June 2009
Skills
Networking, Microsoft Exchange, Troubleshooting, Network Administration, Servers, Technical Support, Software Installation, IP, Switches, Routers, Exchange 2010/2007/2003, Exchange Support, Cisco VoIP, Microsoft Applications, Microsoft Technologies, Microsoft Solutions, Windows Server, Windows, Windows 7, Powershell, Active Directory..., Active Directory, LogMeIn, Blackberry Enterprise..., Patch Management, Systems Management, IT Management, Support Management, Desktop Support..., DSL, VDSL, Cable Management, Site Administration, Cloud Computing, VPN, System Administration, Citrix, Computer Repair, DNS, Help Desk Support, Group Policy
Education
Texas State Technical College Waco 2014 — 2015
Associate's Degree, (Dual Degree) Computer Networking and Systems Administration and High Performance Computing, 3.25
at Mountain View College / Arkansas State University 2006 — 2007
degree, information technology
Arkansas State University 2005 — 2006
Conway High School 2000 — 2004
High school Diploma, Information Technology
Staffmark March 2009 - Present
Wincor Nixdorf August 2009 - July 2010
Harte- Hanks March 2009 - July 2010
Staffmark February 2009 - July 2010
TMHP - Texas Medicaid and Healthcare November 2007 - December 2008
Education
Antelope Valley College 2004 — 2005
AA, General Education
Antelope Valley College
General Education
Desert Sands Charter Academy
High School Diploma
TEKsystems December 2011 - April 2012
Harte-Hanks January 2011 - December 2011
Dell July 1997 - February 2009
Skills
Quality Assurance, Public Relations, Savings, Process Improvement, Team Building, First Person..., Marketing, Lean Manufacturing, Customer Service, Technical Support, Networking, Testing, Active Directory, Project Management
Education
Austin Community College 1996 — 2014
Associates, Microcomputer Database
CyberTex Institute of Technology 2009 — 2010
Certification, Network Support Specialist, n/a
SeanRox Web Works June 2011 - Present
SeanRox.com Graphic Studio November 1995 - Present
MusicInColumbus.org June 2007 - June 2011
Basset & Becker Advertising / Naartjie Multimedia February 2007 - June 2011
Definition 6 March 1998 - August 2000
Avenue A Razorfish September 1997 - May 1998
Virtual Resources 1997 - 1998
HomeCom Communications April 1997 - September 1997
Harte-Hanks May 1995 - April 1997
USAF October 1990 - October 1994
Skills
Blogging, Graphic Design, Social Networking, Art Direction, User Interface Design, User Experience Design, Information Architecture, Hands-on Training, Web Design, Advertising, Video Production, User Experience, Web Development, Social Media Marketing, Digital Marketing, Social Media, SEO, Online Marketing, Brand Development, Integrated Marketing, Entertainment, Editing, Online Advertising, Mobile Marketing, Content Management, Logo Design, Adobe Creative Suite, Illustration, Multimedia, E-commerce, Layout, Copywriting, Event Planning, Music Festivals, Creative Direction, Interactive Creative..., Branding & Identity, Destination Branding, Branded Entertainment, HTML 5, CSS3, WordPress, Content Strategy, Television, Facebook
Education
Angelo State University 1994 — 1996
Digital Media, Marketing
Community College of the Air Force 1991 — 1994
Assoc. in Applied Science Electronic Communication, Video, Management, Media Systems, Organizational Behavior
Eastern Florida State College 1991 — 1994
Communications, management, Basics
Lowery Tech Training 1991 — 1991
Video Engineer Cert., Electronic Media, Electronics, Video, Audio, Engineering, Production
R.A.F. Woodbridge American H.S. (UK) 1985 — 1988
Film, Art, Theatre
Cisco January 2015 - Present
Harte Hanks January 2014 - January 2015
IBM June 2009 - December 2013
IBM January 2007 - January 2009
IBM April 2004 - October 2006
IBM January 2001 - January 2004
IBM March 2000 - January 2001
Dell May 1999 - March 2000
IBM October 1997 - May 1999
Copithorne and Bellows 1996 - 1997
Skills
Event Planning, Analyst Relations, Industry Analyst..., Communication Training, Messaging, Go-to-market Strategy, Internal Communications, Cloud Computing, Corporate Communications, Strategic Communications, Product Marketing, Market Intelligence, Analytics, Strategy, Thought Leadership, Enterprise Software, Public Relations, Demand Generation, Multi-channel Marketing, Program Management, Press Releases, Sales Enablement, Social Media
Education
The University of Texas at Austin 2000 — 2002
MA, Communications
Bowdoin College 1989 — 1993
Bachelor of Arts (BA), English Language and Literature, Women's Studies
Amherst College 1992 — 1992
12 College Exchange Program, English
Bishop Verot 1987 — 1989
Honors/Regents High School/Secondary Diploma Program
Smoky Hill 1985 — 1987
Honors/Regents High School/Secondary Diploma Program
Saint John Regional School 1980 — 1985
NCSOFT July 2012 - April 2015
NCSOFT January 2012 - July 2012
St. Johns Medical Center November 2010 - March 2011
Aegis Communications June 2010 - November 2010
Apple Computers Inc November 2008 - October 2009
Harte-Hanks November 2007 - November 2008
Sundek of Austin April 2006 - October 2006
Sears Teleserv August 2001 - September 2002
Skills
Microsoft Office, Windows 7, OS X, Customer Service, XP, Windows XP Professional, Mac OS X, Internet, Type 55+WPM, Troubleshooting, iOS, Technical Support, CPR Certified (Adult,..., Windows, Customer Satisfaction, Training, Customer Experience
Education
Free Code Camp 2015 — 2016
Full Stack Web Development, Computer Software Engineering
General Assembly 2015 — 2015
Front End Web Development
Allied Health Careers 2003 — 2004
Technical Certificate, Dental Assisting
Intific March 2012 - Present
Intific October 2010 - March 2012
Electronic Arts September 2008 - September 2009
Symantec September 2006 - March 2008
Aspyr Media September 2005 - September 2006
Harte Hanks 2003 - 2005
Skills
JIRA, Confluence, Bug Tracking, Quality Assurance, Test Planning, Testing, Scripting, Test Cases, Scrum, Agile Methodologies, Atlassian JIRA, Regression Testing, Software Quality..., Agile Testing, Manual Testing, Agile Project Management, Software Documentation, Video Games
Education
Austin Community College 2009 — 2013
Associates, Anthropology
Ipswitch, Inc. March 2014 - Present
Epsilon May 2011 - February 2014
SoundBite Communications January 2010 - May 2011
Haemonetics March 2009 - December 2009
Fidelity Investments January 2008 - February 2009
Fidelity Investments September 2001 - December 2007
Cisco Systems September 2000 - August 2001
Fidelity Investments September 1997 - September 2000
Harte Hanks November 1995 - September 1997
Total Peripherals November 1993 - November 1995
Skills
Business Intelligence, Oracle, Enterprise Architecture, Java, Big Data, Agile Project Management, SaaS, System Integration, SOA, Integration, Enterprise Software, Architecture, Agile Methodologies, Web Applications, Software Development, Architectures, SDLC
Education
Babson College - Franklin W. Olin Graduate School of Business 2007 — 2011
MBA
Beijing Institute of Technology 1982 — 1989
Master of Science, Computer Control
Harte Hanks February 2015 - Present
Combat Flip Flops May 2013 - Present
Harte Hanks January 2014 - February 2015
Magner Sanborn January 2013 - May 2013
GreenCupboards January 2013 - May 2013
GreenCupboards September 2012 - December 2012
Spokane Apple Brides May 2012 - September 2012
Julie Collins Photography September 2011 - September 2012
the purple turtle, inc. September 2011 - March 2012
the purple turtle, inc. April 2011 - September 2011
Skills
Facebook, Social Media, Public Relations, Press Releases, Copywriting, Social Media Marketing, Photography, InDesign, Writing, Newsletters, Event Planning, Photoshop, Marketing, Integrated Marketing, Promotions, Public Speaking, Marketing Communications, Branding & Identity, Brand Development, Digital Copywriting, Microsoft Office, Creative Strategy, Strategic Communications, Marketing Strategy, Team Building, Direct Marketing, Blogging, Advertising, Social Networking, Email Marketing
Education
Gonzaga University 2008 — 2012
Bachelors, Public Relations, Advertising, English
Art Institute of Pittsburgh 2012 — 2013
Digital Design
Lynden Christian High School 2004 — 2008
General
SRA International February 2015 - Present
The Great Atlantic & Pacific Tea Company (A&P) March 2014 - January 2015
Harte-Hanks, Inc. April 2010 - November 2013
Fannie Mae May 2009 - May 2010
Harte-Hanks June 2006 - February 2009
Fidelity Investments 2000 - 2006
Fidelity Investments 2000 - 2006
Skills
Ab Initio, SQL, ETL, Agile Methodologies, PL/SQL, SDLC, Data Warehousing, Databases, Oracle, Unix, Business Intelligence, Database Design, Requirements Analysis, Software Development, Data Modeling, Microsoft SQL Server, Process Improvement, Product Management
Education
Odessa State Economics University 1985 — 1989
Slalom Consulting November 2014 - Present
HighPoint Solutions July 2013 - October 2014
Independent Contractor July 2011 - July 2013
Knowledgent Group May 2010 - February 2012
Harte-Hanks June 2009 - May 2010
HealthEd September 2008 - February 2009
Harte-Hanks May 2006 - September 2008
E-Centives August 2004 - May 2006
Paragon Computer Professionals August 2002 - July 2004
Noblestar Systems Corporation February 1995 - July 2002
Skills
Customer Experience..., Customer Experience..., Digital Strategy, Integrated Marketing, Strategy, Pharmacueticals, CRM, Digital Marketing, Interactive Marketing, Social Media Marketing, Competitive Analysis, Product Management, Business Development, Integrated..., Relationship Marketing, Marketing, Enterprise Software, Management, Strategic Planning, Business Strategy, Analytics, Management Consulting, Business Analysis, Account Management, Social Media Measurement, Vendor Management, Program Management, Social Media, Strategic Partnerships, Cross-functional Team..., Database Marketing, Social Business, Customer Insight, Web Analytics, Social Media ROI, Customer Engagement, Social Business Design, Financial Services, Customer Experience, Semantic Web, Quantitative Analytics, Social Intelligence, Social Influence, Pharmacovigilance
Education
American University 1993 — 1994
M.A.
University of California, Santa Cruz 1988 — 1991
B.A.
Xstream Travel January 2015 - Present
Dallas County Health and Human Services February 2011 - December 2014
Dallas county Health and Human Services January 2009 - February 2011
Harte-Hanks October 2008 - January 2009
TDCJ - Barry Telford Unit December 2005 - March 2008
Cooper Tire August 2003 - May 2005
Skills
Analysis, Human Resources, Policy, Management, Customer Service, Accounting, Communication, Problem Solving, Spreadsheets, Interviews, Payroll, Security
Education
Universtiy of Phoenix 2012 — 2013
Associates of Business, Accounting and Business/Management
Texarkana College 2004 — 2005
Arkansas State University 2002 — 2004
Criminal Justice; Criminal Justice
RealNex, LLC January 2015 - Present
Property Line International, LLC June 2006 - Present
Property Line June 2006 - December 2007
Harte-Hanks February 2000 - June 2006
Money Mailer 1999 - 2000
Pennysaver November 1995 - February 1999
Skills
Graphic Design, CSS, Web Design, Photoshop, HTML, User Interface Design, Production, Online Marketing, Advertising, Illustrator, Email Marketing, Direct Marketing, Direct Mail, Copywriting, SEO, Social Media, Adobe Creative Suite, Promotions, Web Development, InDesign, Blogging, User Experience, Digital Marketing, Social Networking, Microsoft Office, Social Media Marketing, Photography, Creative Direction, HTML5, Creative Problem Solving, Marketing Communications, Website Development, Integrated Marketing, Marketing Strategy, Brochures, Word, Customer Relations, PowerPoint, Google Analytics, Online Advertising, SEM, Marketing, Pre-press, Graphics, Brand Development, Facebook, QuarkXPress, Typography, Corporate Identity
Education
California State University-Fullerton 2000 — 2002
Bachelor of Fine Arts, Graphic Design
Cypress College 1992 — 1995
AA, Graphic Design
University of Santo Tomas 1987 — 1989
BS, Biology (Premed)
Don Bosco Technical College, Mandaluyong 1984 — 1987
High School, Industrial Electricty
City of Austin January 2014 - Present
Harte Hanks June 2011 - January 2014
Texas Higher Education Coordinating Board October 2009 - January 2011
Skills
Windows, HTML, Microsoft Office, SQL, Microsoft SQL Server, Microsoft Exchange, Powershell, Window 8, Microsoft Office Xp, Microsoft Office 2013, Outlook, Microsoft Office 2010, Windows Server 2008, IIS, Blackberry Enterprise..., Customer Oriented, Customer Support, Customer Service, Active Directory, VMware, Oracle VM, Windows Task Scheduler, ADSI Edit, LDAP, Red Hat Linux, Ubuntu, Fedora, Routers, Firewalls, MAPI, EMS, Microsoft Excel, Information Technology..., Novell, UNix, XP, Windows 7, Windows Server, Troubleshooting, Virtualization, Operating Systems, Technical Support, Servers, DNS, Computer Hardware, Hardware, System Deployment, SharePoint, Lync, System Administration
Education
Austin Community College
Associate’s Degree, Local Area Network Admin
Westwood High School 2001 — 2005
Harte Hanks February 2015 - Present
Esmeralda Lambert January 2013 - Present
Harte Hanks August 2014 - January 2015
Harte Hanks August 2013 - July 2014
Haley & Aldrich July 2011 - May 2013
Babson College - Franklin W. Olin Graduate School of Business 2010 - June 2011
Fraunhofer USA January 2011 - May 2011
TerraTherm September 2010 - December 2010
Cornerstone Research March 2004 - May 2010
hOM Yoga, LLC 2008 - 2009
Skills
Econometrics, Financial Modeling, SAS, Management Consulting, Valuation, Strategic Planning, Entrepreneurship, Business Strategy, Analytics, Strategy, Competitive Analysis, Market Research, Project Management, Research, Cross-functional Team..., Financial Analysis, Sustainability, Training, Start-ups, Lean Thinking, New Business Development, Team Building, Program Management, Leadership, Economics, Analysis, Consulting, Marketing, CRM, Management, Finance, Data Analysis
Education
Babson College - Franklin W. Olin Graduate School of Business 2010 — 2011
MBA
University of Massachusetts, Amherst
M.S.
University of Massachusetts, Amherst
B.S.
Mahindra Satyam March 2012 - Present
Pearson October 2010 - January 2012
Time Warner Cable January 2009 - August 2010
Harte Hanks July 2007 - November 2009
Skills
Typing, Excel, Microsoft Office 2007, SharePoint, Call Center, Technical Support, Microsoft Office, Outlook, Project Coordination, Troubleshooting, Customer Service, Lotus Notes, Team Leadership, Process Improvement, BMC Remedy
Education
Austin Community College 2012 — 2014
Certificate, Radio, Television, and Digital Communication
Le Cordon Bleu College of Culinary Arts-Austin 2005 — 2007
Associate of Applied Science, Culinary
Loyola University of Chicago 2001 — 2004
Bachelor's degree, BWS, 3.4
General Motors January 2014 - Present
Amplify August 2007 - January 2014
Fry's Electronics March 2006 - January 2008
Harte Hanks May 2004 - July 2005
Skills
System Administration, Software Documentation, Troubleshooting, Windows 7, Customer Service, Microsoft Office, Process Improvement, Vendor Management, VMware, Microsoft Word, Project Management, Networking, Active Directory, Unix, Team Leadership, Strategic Planning, Computer Hardware, Microsoft Excel, PowerPoint, Leadership, HTML, Windows, Windows Server, Risk Management, Visio, Microsoft SQL Server, Network Administration, Operating Systems, OS X, Access, C, Wireless Networking, JavaScript, VHDL, Matlab, SQL, Linux, Microsoft Exchange, Network Hardware, Verilog, AIX, Perl, Unix Administration, Solaris, HP-UX, Red Hat Linux, Suse, SharePoint, Linux System..., Systems Engineering
Education
Texas State University-San Marcos 2010 — 2013
Bachelor of Science (B.S.), Electrical and Electronics Engineering
Austin Community College 2006 — 2007
Associate's degree, Computer Information Technology
Social Factor June 2012 - Present
Doctors In Training July 2009 - June 2012
Springbox January 2009 - July 2009
Springbox June 2007 - December 2008
T3 December 2006 - May 2007
T3 2004 - 2006
Harte-Hanks 2003 - 2004
Skills
Social Media Marketing, Digital Strategy, Integrated Marketing, Email Marketing, Online Advertising, Leadership, Marketing, Interactive Marketing, Marketing Strategy, Lead Generation, Creative Direction, CRM, Business Development, Online Marketing, Web Design, Google Analytics, E-commerce, Marketing Management, Mobile Marketing, Digital Media, Advertising, Marketing Communications, Public Relations, SEM, Brand Development, Content Strategy, Strategy, B2B, Digital Marketing, Copywriting, Interactive Advertising, Account Management, Website Development, Direct Mail, Direct Marketing, SEO, Press Releases, Social Networking, Multi-channel Marketing, Social Media, Web Analytics, Social Media Integration, Brand Awareness, Customer Service
Education
Abilene Christian University 1997 — 2001
Bachelor of Science, Advertising and Public Relations
iVerse Media, LLC August 2013 - Present
Charles Schwab May 2010 - August 2013
Tek Systems November 2009 - June 2010
Spansion March 2009 - November 2009
Spansion March 2004 - March 2009
SuperUser Solutions LLC August 2001 - December 2005
The church in Austin June 2003 - March 2004
Harte-Hanks 2001 - 2001
Harte-Hanks 2000 - 2001
Total Access Networks, Inc 1998 - 2000
Skills
Linux, Firewalls, Network Security, Unix, LAMP, RHCE, Networking, Data Center, TCP/IP, Servers, Testing, Databases, Project Management, Security, High Availability, DNS, Routers
Education
Austin Community College 2006 — 2009
Associate of Science
Kinnser Software July 2015 - Present
Kinnser Software July 2014 - July 2015
Kinnser Software February 2013 - June 2014
Harte Hanks August 2012 - February 2013
Skills
Customer Service, Technical Support, Salesforce.com, Healthcare, Product Management, SaaS, Scrum, Strategic Planning, Agile Methodologies, Product Launch, Training, Troubleshooting, Technical Leadership, CRM, Process Improvement, Microsoft Office, Customer Satisfaction, Technical Documentation, Team Leadership, Healthcare Information...
Education
Austin Community College 2010 — 2012
Graphic Design
Wayland Baptist University 2009 — 2010
Graphic Design
Cleanint, LLC August 2012 - Present
B&R Business Development July 2013 - Present
Better Business Bureau - Austin TX March 2009 - August 2012
Austin Construction Equipment May 2008 - February 2009
Dell, Inc January 2007 - April 2008
New Horizons Computer Learning Center September 2004 - December 2006
Sheshunoff Information Services 2004 - 2005
Harte-Hanks January 2003 - November 2003
Skills
Sales, Account Management, New Business Development, Sales Management, B2B, Business Development, Marketing, Salesforce.com, Customer Service, Negotiation, Social Media, Marketing Strategy, Direct Sales, Lead Generation, Strategic Planning, Healthcare, Infection Control, SalesPro, Entrepreneurship, Start-ups, Online Marketing, Project Management, Channel Partners, Process Improvement, Training, Strategy, Sales Operations, Selling, Sales Process, Product Marketing, Team Building, Cold Calling, Leadership, Sales Presentations, Market Research, Management
Education
Abilene Christian University 1996 — 2002
BA, Art
Avison Young April 2015 - Present
Southern Union Motor Sports April 2012 - Present
Harte Hanks December 2012 - April 2015
Harte Hanks December 2012 - April 2015
The Blood and Tissue Center of Central Texas October 2005 - December 2012
Samsung Semiconductor 2003 - 2005
Photronics December 2002 - August 2003
Motorola Semiconductor August 1991 - November 2002
Skills
Facilities Management, Project Planning, Leadership, Budgets, Project Management, Operations Management, Procurement, Team Building, Contract Management, Facilities Operations, HVAC, Management, Vendor Management, Security, Strategic Planning, Strategy, Negotiation, Customer Service, Construction, Contract Negotiation, Process Improvement, Manufacturing, Program Management, Team Leadership, Process Scheduler, Training, Data Center, Account Management, Business Process, Inventory Management, Sales, Team Management, Business Development, Cross-functional Team..., Customer Satisfaction, New Business Development, Purchasing, Quality Assurance, Risk Management, Sales Management, Six Sigma, Forecasting, Customer Retention, CRM, Human Resources, Supervisory Skills, Outsourcing, Logistics, Construction Management, Microsoft Office
Education
BOMI 2006 — 2008
FMA, Facilities Management Administrator
Austin Community College 2003 — 2004
Mechanical
CoreLogic June 2015 - Present
Northgate arinso January 2014 - July 2014
Harte Hanks April 2013 - November 2013
Blizzard Entertainment May 2007 - October 2011
Skills
Customer Service, Customer Satisfaction, Customer Retention, Technical Support, Product Support, Program Management, Superior Computer Skills, Human Resources
Education
Austin Community College 2011 — 2013
Undergraduate, Echocardiology
Juice Plus+ January 2010 - Present
Harte Hanks October 2005 - Present
Metavante (formerly Kirchman Corporation) 2004 - 2005
Kirchman Corporation 2000 - 2004
Skills
Lead Generation, Account Management, Analytics, CRM, B2B Marketing, Database Marketing, Integrated Marketing, New Business Development, Marketing Strategy, Project Management, Business Development, Unica, Multi-channel Campaign..., Customer Intelligence, FastStats, Epiphany, SugarCRM, Banking, Direct Marketing, Customer Acquisition, Multi-channel Marketing, Email Marketing, Sales Operations, B2B, Campaign Management, Digital Marketing, Segmentation, Management, Strategy, Leadership, Strategic Partnerships, Marketing, Online Marketing, Sales, SaaS, Business Analysis, Marketing Communications
Education
Appalachian State University 1995 — 1999
BS, Interpersonal and Organization Communication; Minor - General Business
Insight September 2014 - Present
TechHouse IT Consulting February 2014 - May 2014
Invenio Solutions Inc. November 2013 - February 2014
VMware April 2013 - October 2013
Invenio Solutions Inc. November 2012 - April 2013
Invenio Solutions Inc. November 2011 - November 2012
Invenio Solutions Inc. August 2010 - November 2011
Invenio Solutions Inc. March 2009 - July 2010
Invenio Marketing Solutions February 2008 - March 2009
Harte Hanks February 2007 - February 2008
Skills
CRM, Direct Sales, Sales Process, Strategic Partnerships, B2B, Sales Operations, Selling, Solution Selling, Account Management, Sales, Enterprise Software, Channel Partners, Lead Generation, Cold Calling, Strategy, Sales Presentations, Customer Service, Cloud Computing, Product Marketing, Business Development, Management, Salesforce.com, Leadership, Online Marketing, Sales Management, Communication, Marketing, Team Leadership, Training, Product Management, Strategic Planning, SaaS, New Business Development, Networking, Business Planning, Entrepreneurship, Customer Relations, IT Solutions, Vendor Management, Resellers, Reseller Programs, Program Management, Marketing Strategy, Partner Management, Professional Services, Call Centers, Business Strategy, Software Industry, Sales Enablement, Demand Generation
Education
Austin Community College
Management, Specialties, Leadership
Careerforce LLC
15+ years equivalent training, life experience, and practical employment experience
Ongoing
Dalwadi Hospitality Management/Jay Shree Laxmi Hospitality Corp. November 2009 - May 2015
Harte-Hanks February 2011 - September 2012
Electronic Circuit Simulation Research November 2009 - May 2010
Fry's March 2006 - November 2006
Dell Computer February 2004 - July 2005
Skills
Leadership, Management, Analysis, Training, Time Management, Forecasting, Microsoft Office, Sales, Project Management, Customer Service, Team Building, Strategic Planning, Microsoft Excel, Contract Negotiation, Human Resources, Payroll
Education
University of Texas 2009 — 2013
Bachelor of Science, Electrical Engineering
Austin Community College 2005 — 2008
Associates, General Engineering
Harte Hanks September 2014 - Present
Vantage Deluxe World Travel January 2014 - September 2014
Harte-Hanks, Inc. April 2012 - January 2014
Harte-Hanks September 2006 - April 2012
Work 'n Gear March 2005 - September 2006
WIN-Enterprises September 2004 - March 2005
Skills
Database Marketing, Analytics, Direct Marketing, CRM, Segmentation, Multi-channel Marketing, SEO, SEM, Email Marketing, Marketing Strategy, Online Marketing, Marketing, Customer Acquisition, Customer Retention, Data Mining, SAS, Lead Generation, Campaign Management, Omnichannel CRM..., Digital & Social..., Acquisition &..., Retention & Loyalty..., Database Construction &..., Campaign Measurement &..., Customer Segmentation &..., Budget Optimization, Marketing Research, Strategy, Leadership
Education
University of Massachusetts Boston 2004 — 2006
MBA, Marketing
Boston University 2007 — 2007
SAS Course
University of Massachusetts Lowell 2007 — 2007
SQL Course
Volgograd State University 1997 — 2002
Bachelor of Arts (BA), Business Administration and Management, General
Harte Hanks January 2015 - Present
Melissa Garza Photography 2005 - Present
Harte Hanks September 2011 - January 2015
Electronic Arts October 2008 - September 2011
Harte-Hanks, Inc. October 2007 - October 2008
Harte-Hanks, Inc. June 1997 - October 2007
Texas Guaranteed Student Loans February 1996 - May 1997
Skills
Program Management, Cross-functional Team..., Vendor Management, Call Center, Workforce Management, Agile Project Management, Process Improvement, Analytics, Outsourcing, Team Management, Call Centers, Customer Experience, Team Leadership, Account Management, Customer Service, Leadership, CRM, Management
Education
Texas State University-San Marcos 2012 — 2015
Bachelor of Business Administration (BBA), Business, Management, Marketing, and Related Support Services
Austin Community College
A.S, Business Administration
Girling Health Care January 2014 - Present
LegalZoom June 2011 - August 2011
Affiliated Computer Services April 2008 - March 2011
Harte Hanks August 2007 - March 2008
Kohl's Department Stores August 2005 - January 2007
Skills
Sales, Microsoft Word, Outlook Express, PowerPoint, Microsoft Excel, Microsoft Office, Coping, Scanners
Education
Penn Foster 2015 — 2019
Dental Assisting/Assistant
Austin Community College 2007 — 2008
Business Administration and Management, General
Huston-Tillotson University 2005 — 2006
Business Administration and Management, General
HomeTown Hero LLC November 2013 - Present
AIM Services, Inc. March 2014 - March 2015
Google, Inc November 2006 - February 2012
Postini, Inc November 2006 - January 2008
AT&T September 2005 - November 2006
Harte Hanks April 2004 - September 2005
Unisys, Inc January 2003 - February 2004
Skills
Technical Support, VPN, Cisco Technologies, XP, Product Support, DNS, Microsoft Exchange, Customer Service, Cloud Computing, SaaS, Wireless Security, Windows, Troubleshooting, Windows XP, Customer Retention, Security, Mail Server, Linux, Network Administration, Active Directory, IP, Lotus Notes, Wireless Networking, Google Apps, Disaster Recovery, WebEx, Network Security, Hardware, Computer Hardware..., Desktop Support, Client Retention, IP Networking, Windows Networking, Windows Network..., Help Desk Support, Computer Software..., Training, Windows 7, Mobile Devices, Virus Removal, Servers, IT Service Management, Networking, Data Center, TCP/IP, Virtualization, System Administration, Firewalls, Computer Security, VoIP
Education
Austin Community College 2007 — 2007
Information Technology
Ventura College 2000 — 2002
Lowell High School 1991 — 1995
H & R Block January 2015 - January 2015
A+ Student Staffing October 2014 - December 2014
Harte Hanks September 2014 - October 2014
Clinical Pathology Laboratories May 2012 - August 2012
Remedy Intelligent Staffing December 2011 - March 2012
Nurse Staffing for Speciality For Children (A Seton Childrens Medical Clinic) August 2011 - September 2011
Harte-Hanks, Inc. May 2007 - November 2009
Staffmark May 2005 - May 2007
Skills
Customer Service, Time Management, Sales, PowerPoint, Microsoft Excel, Microsoft Word, Healthcare, Nonprofits, Outlook, Office Management, Insurance, Process Scheduler, HIPAA, Excellent Oral and..., Detail Oriented, Outstanding Customer..., Knows MS Word, Excel,..., Medical Billing, Medical Administration, Medical Insurance, Insurance Verification
Education
Iowa Central Community College 2015 — 2016
Certificate in Medical Billing and Coding, Medical Billing and Coding
Austin Community College 2012 — 2012
Administrative Assistant and Secretarial Science, General, 4.0
Austin Community College 2011 — 2011
Certificate, Medical Office Administration with Billing and Coding, 4.0
The University of Texas at Dallas 1984 — 1993
Bachelor of Science, Business Administration
Stoic April 2015 - Present
King 2015 - 2015
King 2015 - 2015
Super Happy Fun Fun September 2012 - October 2014
Open Arms September 2012 - January 2013
Super Happy Fun Fun April 2012 - September 2012
Stoic March 2011 - March 2012
Harte-Hanks, Inc. 2011 - 2012
Harte Hanks January 2009 - October 2010
Bioware January 2008 - January 2009
Skills
Video Games, Game Development, Game Design, Scrum, Quality Assurance, Creative Writing, Software Quality..., Video Game Production, Creative Direction, JIRA, Improvisational Comedy, User Experience, Perforce, Technical Support, OS X, Management, Agile Project Management, Technical Writing, iPhone, iOS, Online Gaming, Agile Methodologies, Customer Satisfaction, Software Project..., Social Media, Facebook, Content Management, Mobile Applications, Social Media Marketing, HDI Certified Analyst &..., Certified Scrum Master, Project Management, Entertainment, Public Speaking, Cross-functional Team..., Leadership, Market Analysis, Product Management
Education
The University of Texas at Austin 2005 — 2007
Bachelor of Arts (B.A.), Japanese Language and Literature, 3.7
Austin Community College 2003 — 2005
Associate's Degree, Japanese Studies, 3.8
Hollywood Performing Arts Magnet
High School, Musical Theatre
Apple June 2015 - Present
Apple November 2014 - June 2015
Harte Hanks August 2013 - November 2014
Harte Hanks March 2012 - August 2013
iEnergizer February 2010 - February 2011
Spansion April 2007 - February 2010
Skills
Microsoft Word, Microsoft Excel, Microsoft Office, Customer Service, PowerPoint, English, Research, Windows, Outlook, Teaching, HTML, Public Speaking, Budgets, Training, Call Centers, Customer Satisfaction, Data Analysis, Software Documentation, Team Leadership, Analysis, Access, Troubleshooting, Process Improvement, SharePoint, Quality Assurance, Leadership, Team Building, Social Networking, Time Management, Customer Engagement, Telecommunications, Team Management, Business Analysis, Program Management, Visio, Salesforce.com, CRM, Project Planning, Phone Etiquette, Multi Tasking, Coordinating Schedules, Multi-line Phone
Education
Austin Community College 2008 — 2010
Psychology
Allstate February 2015 - Present
Sam Bass Fire Department December 2014 - Present
DentaQuest October 2014 - February 2015
Scott Insurance and Financial Services July 2013 - February 2014
CTREC Hilton IT Academy Microsoft February 2013 - July 2013
Vacations To Go October 2011 - February 2013
City of Austin February 2011 - October 2011
Time Warner Cable November 2009 - February 2011
Harte Hanks October 2006 - November 2009
Skills
Energy, Power Generation, Process Improvement, Energy Markets, Power Plants, Business Process..., SAP, Business Analysis, Project Management, Renewable Energy, Business Process, Visio, SharePoint, Analysis, Access, Program Management, Business Development, Salesforce.com
Education
Texas State University 2006 — 2009
Music Education/Performance
Angelo State University 2004 — 2005
Music Education
John B Connally High School 2000 — 2004
High School
Harte Hanks February 2014 - June 2015
Package Menswear August 2013 - February 2014
V October 2012 - July 2013
Green Mountain Energy Company March 2009 - October 2011
Seiko Instruments December 2006 - March 2009
Apple Inc March 2005 - August 2006
Dell Inc October 2002 - September 2004
Skills
Sales, Customer Service, Marketing, Social Media, Mac, Public Relations, Blogging, Content Development, Management, Training, Publicity, Facebook, Retail, Employee Training, Social Media Marketing, Social Media Blogging
Education
Lamar University 2001 — 2002
Austin Community College
In Progress, Marketing
Harte Hanks October 2014 - Present
Vanguard Group November 2012 - September 2014
Comcast Business Class September 2011 - November 2012
Apollo Health Street February 2007 - September 2011
Thomas Jefferson University Hospitals February 2008 - August 2011
Reimbursement Technologies Inc January 2004 - February 2007
Skills
Computer Hardware, computer software, Network Security, Web Applications, Windows, Mac OS, Microsoft Office, SCCM, Networking, Technical Support, Troubleshooting, Vendor Management, Customer Service, Leadership, Management
Education
Metropolitan Career Center Computer Technology Institute 2007 — 2009
Associate's degree, Computer Science
Harte Hanks November 2014 - Present
DHI Mortgage May 2013 - September 2014
LeadingEdge Personnel March 2012 - May 2013
JPMorgan Chase July 2009 - June 2010
Washington Mutual Bank February 2002 - July 2009
JPMorgan Chase March 2001 - February 2002
Skills
Budgets, English, Financial Analysis, Loans, Mortgage Lending, Real Estate, Customer Service, Microsoft Excel, Outlook, Accounting, Residential Mortgages, Credit, Mortgage Banking, Refinance, Investment Properties, Microsoft Office, Microsoft Word, Loan Origination, First Time Home Buyers, Negotiation, Banking, Sales, PowerPoint, Finance, Real Estate Financing, Residential Homes, VA loans, Cash Management, Sales Management, Financial Reporting, FHA financing, Time Management, Real Estate Transactions, FHA Financing, VA Loans, Leadership, Management, Credit Analysis, Team Building, Consumer Lending, FHA, Public Speaking, Strategic Planning, Event Planning, Commercial Lending, Marketing, Coaching, Risk Management, Retail Banking, Social Networking
Education
Huston Tillotson University 1992 — 1993
Business Administration, Management and Operations
Austin Community College
Business Administration and Management, General
Community Interface Services February 2015 - Present
Harte Hanks October 2014 - Present
Brewed awakenings Cafe August 2013 - April 2014
Indispensable Healthcare January 2014 - March 2014
Oakwood Healthcare November 2012 - June 2013
Indispensable Healthcare December 2012 - 2013
University of Michigan Health System September 2012 - December 2012
Grass Lake Community Pharmacy August 2011 - August 2012
BIGGBY COFFEE March 2011 - September 2011
Skills
Multitasking Skills, Organization, Drug Recognition, Compounding, Pharmacy Automation, Pharmacy Benefit..., Critical Thinking, Medication Therapy..., Team-oriented, Close Attention to..., Filing, Pharmacists, Highly detail oriented, Pharmacy, Time Management, Pharmacy Technicians, Clinical Research, Hospitals, Cpr Certified, First Aid Certification, Healthcare Management, Healthcare, Customer Service
Education
California College San Diego 2015 — 2016
Associate's Degree, Respiratory Care Therapy/Therapist, 4.0
Baker College of Allen Park 2012 — 2014
Bachelor of Applied Science (BASc), Health/Health Care Administration/Management
Baker College of Allen Park 2010 — 2012
Associate of Science (A.S.), Pharmacy
Flextronics September 2004 - Present
Harte-Hanks October 2003 - June 2005
Applied Materials January 2004 - August 2004
Skills
Purchasing, Materials Management, Logistics, Project Planning, Manufacturing, Procurement, Management, Materials, Environmental Policy..., Homeland Security,..., Troubleshooting, Networking, Engineering, Hardware, Testing, Lean Manufacturing, Warehousing, Project Management, Electronics, Environmental Policy, Fiber Optics, Microsoft Office
Education
Kaplan University 2013 — 2014
Master's degree Criminal Justice, Homeland Security and Emergency Preparedness and Management, Current GPA 3.63
Kaplan University 2009 — 2012
Bachelors of Science, Enviromental Policy and Management, Environmental Science Policy and Management, 3.40 GPA
Austin Community College 1992 — 1995
Associate of Science (A.S.), Elctronics, Computer technology, Fiber Optics and Lasers
The University of Texas at Austin March 2015 - Present
AWS Communications/Black Box Network Services December 2013 - February 2015
Harte Hanks December 2012 - December 2013
Boost Logic January 2012 - December 2012
Texas Sake Company February 2011 - November 2011
Skills
Troubleshooting, Customer Service, Wireless, Networking, Telecommunications, VoIP, Avaya Technologies, Training, Software Installation, Cisco Technologies, Cabling, Switches, Microsoft Office, Windows, Wireless Networking, Cisco Routers, Cisco VoIP, Cisco IOS, Active Directory, Data Center, Servers, Backup & Recovery..., Mainframe Architecture, OpenNMS, Zenoss, Rackwise, Server Architecture, SharePoint
Education
Training Camp 2014 — 2014
Cisco Certified Networking Associate Boot Camp
The University of Texas at Austin 2013 — 2013
Cisco Certified Entry Level Networking Class
Austin Community College 2002 — 2004
Mechanical Engineering
Not Applicable January 2007 - Present
Ravenswood Leather November 2010 - July 2014
Wells Branch Community Library February 2008 - November 2010
Harte-Hanks July 2006 - January 2008
Skills
Marketing Strategy, Marketing, Painting, Fine Art, Advertising, Sales, Social Media, Leadership, Microsoft Office, Process Improvement, Research, Management, Marketing Communications, Project Management, Digital Marketing, Email Marketing, Social Media Marketing, Online Marketing, Account Management, Business Development, Event Management, Event Planning, Quality Assurance, Bookkeeping, HR Policies
Education
Fullerton College 2015 — 2016
AA for Transfer, Fine and Studio Arts
Austin Community College 2007 — 2008
Fine Arts
Fullerton College 2005 — 2006
Fine and Studio Arts
Harte Hanks December 2013 - Present
Bayer HealthCare September 2012 - December 2013
Cognizant February 2011 - December 2013
Pfizer February 2011 - August 2012
IKEA Group August 2009 - February 2011
Tata Consultancy Services June 2008 - February 2011
Marks and Spencer July 2008 - August 2009
wastudios May 2005 - June 2006
Skills
PL/SQL, Oracle, Data Warehousing, SQL, Unix, ETL, Shell Scripting, Informatica, Teradata, Databases, Data Modeling, Unix Shell Scripting, Software Project..., Data Migration, MongoDB, Performance Tuning, Testing, C#, Transaction Processing, Database Marketing, Hadoop, Sqoop, Flume, HBase, Hive, Apache Pig, Oozie, Apache ZooKeeper, MapReduce
Education
Anna University 2006 — 2008
Master of Engineering, Computer Science, First class with distinction
Anna University 2002 — 2005
Bachelor of Engineering (B.E.), Electrical, Electronics and Communications Engineering, First Class
Nachimuthu Polytechnic 2000 — 2002
Diploma, Information Technology, First class with distinction
Dr Pepper Snapple Group January 2013 - February 2015
Securadyne Systems 2015 - 2015
Aerotek March 2013 - January 2014
Volt Technical Resources November 2009 - January 2011
CompassLearning April 2008 - July 2009
Harte Hanks December 2006 - April 2008
Dell Computers March 1995 - December 2005
Skills
Project Management, Training, Customer Service, Management, Microsoft Excel, Forecasting, Account Management, Process Improvement, Sales, Team Building, Cross-functional Team..., Vendor Management, Microsoft Office, Microsoft Word, Team Leadership, Talent Management, Leadership
Education
Austin Community College
Austin Community College
The Home Depot July 2015 - Present
The Home Depot November 2013 - July 2015
The Home Depot August 2011 - November 2013
The Home Depot December 2009 - August 2011
The Home Depot November 2007 - December 2009
The Home Depot June 2007 - November 2007
Cingular Wireless August 2005 - February 2006
Harte-Hanks December 2003 - November 2004
Skills
Vendor Management, Customer Service, Project Management, Training, Quality Assurance, Contract Management, Microsoft Office, SharePoint, ITIL v3 Foundations..., Workforce Management, Documentations, Vendor Relationships, Access, Software Documentation, Project Planning, Program Management, Management, Process Improvement, Troubleshooting, SharePoint Designer, Depot Repair, Logistics, IT Hardware Support, Motorola Hardware, Trend Analysis, Call Centers, Visio, Process Flow..., Contract Negotiation, Preventive Maintenance, Technical Support, Microsoft Exchange, System Administration, Windows 7, Computer Hardware, Testing, Outlook, IT Operations, Business Intelligence, Time Management, Retail, Budgets, Help Desk Support, Team Leadership, Information Technology, XP, Customer Satisfaction, SDLC, Inventory Management, Windows XP
Education
Austin Community College
Mass Communications
Grambling State University
Mass Communications (Public Relations)
Harte Hanks May 2015 - Present
Advanta Advertising Design Interactive December 2013 - May 2015
Broad Street Media July 2006 - February 2013
Quality Concepts, Inc. July 2004 - July 2006
Journal Trend Newspaper Group March 2000 - July 2004
Skills
Graphic Design, Illustrator, Art Direction, Adobe Creative Suite, InDesign, Direct Mail, Advertising, Layout, Brochures, Logo Design, Marketing, Photoshop, Adobe Acrobat, Graphics, Social Media, Microsoft Office, QuarkXPress, Illustration, Magazines, Social Media Marketing, Online Advertising, Marketing Communications, Pre-press, Creative Direction, Microsoft Excel, Page layout, Art, Publishing, Project Management, Proofreading, Powerpoint, Microsoft Word, OmniGraffle, Product Management, Editing, Troubleshooting, Mac OS, Web Design, Typography, Mac, Email Marketing, Windows, Dreamweaver, Systems Analysis, Business Analysis, SQL Server Management..., SDLC, PMP, Management, Corporate Identity
Education
Kaplan University 2012 — 2014
Bachelor of Applied Science (B.A.Sc.), Information Technology, 3.98
Art Institute of Philadelphia 1994 — 1997
Associate of Arts and Sciences (A.A.S.), Design and Visual Communications, General
Northeast High School 1986 — 1989
High School Diploma, Art/Art Studies, General
InforcePRO™ software May 2015 - Present
InforcePRO™ October 2014 - Present
Red Book Connect April 2014 - September 2014
Abila (formally Sage) November 2007 - April 2014
DMG April 2002 - November 2007
Harte-Hanks August 2000 - March 2002
Progressive Insurance March 1998 - April 2000
Dean Allen & Associates March 1999 - February 2000
Harris Publishing October 1994 - November 1997
AT&T 1981 - 1993
Skills
Lead Generation, Sales Process, Cold Calling, Customer Relations, Selling, Territory, Demand Generation, B2B Marketing, Direct Sales, Account Management, B2B, Sales Support, Software Sales, New Business Development, Sales Operations, Sales Management, Solution Selling, Channel Management, Direct Marketing, Team Leadership, Fundraising, Enterprise Software, Customer Retention, Call Center, Team Building, Analytics, Customer Service, Sage CRM, Sage, SAAS, Install Base, Technical Support, Microsoft Technologies, C-Level Relationships, C-Level Sales, SaaS, Business Development, Cloud Computing, CRM, Sales, Sales Presentations, Software Industry, Salesforce.com, Call Centers, Channel Partners, Management, Leadership, Strategy, Training, Strategic Partnerships
Education
Austin Community College 1980 — 1982
Opus-3 Data Center January 2015 - Present
Scott & Scott, LLP July 2006 - January 2015
IT Freedom January 2006 - May 2006
US Army October 1997 - October 2005
Chartered Semiconductor January 2001 - August 2004
Guaranty Bank June 2001 - October 2003
Harte-Hanks February 1999 - March 2001
Skills
Security, Disaster Recovery, Troubleshooting, Technical Support, Project Management, IT Management, Networking, Information Security, Data Center, VMware, Active Directory, Virtualization, Cloud Computing, Windows, Servers, SharePoint, VoIP, Windows Server, Network Security, Cisco Technologies, Unified Communications, Computer Security, Microsoft Exchange
Education
American InterContinental University 2003 — 2004
Bachelor of Science (B.S.), Information Technology
Ft. Gordon School of Information Technology 2005 — 2005
Certification, Information Assurance Security Officer (IASO)
Schreiner University 1997 — 1998
None, General
Lockhart High School 2003 — 2007
High School Diploma, General
LAB Consulting May 2008 - Present
Harte-Hanks 1996 - 2008
Laura A. Buonomo & Associates June 1990 - May 1996
Fidelty Bank, NA 1982 - 1990
Private Industry Council of Philadlephia 1980 - 1982
Skills
Strategic Planning, Qualitative Research, Market Research, Public Speaking, Organizational..., Consumer Insights, Business Strategy, Thought Leadership, Marketing Research, Customer Satisfaction, Brand Development, Customer Insight, CRM, Integrated Marketing, Training, Direct Marketing, Digital Marketing, Marketing, Business Planning, B2B, Leadership, Lead Generation, Segmentation, Database Marketing, Sales, Analytics, Performance Management, Strategy, Marketing Strategy, Customer Acquisition, Competitive Analysis, Multi-channel Marketing, Market Analysis, Marketing Communications, B2B Marketing, Strategic Partnerships, Competitive Intelligence, Digital Strategy, Online Marketing
Education
Arcadia University
BA, Psychology, Fine Arts, Honors
KBM Group October 2013 - Present
_ March 2010 - Present
Fossil May 2011 - April 2013
Harte-Hanks June 2008 - March 2010
Harte-Hanks Postfuture February 2007 - June 2008
Skills
Email Marketing, E-commerce, Digital Marketing, HTML, Online Advertising, Project Management, User Experience, Dreamweaver, Adobe Fireworks, Email Marketing Software, Custom Facebook Pages, Email Strategy, CSS, Client Liaison, Photoshop, Account Management, Silverpop Engage, Data Management, Email Production, Mass Email Marketing, Responsys Interact, Email Analytics, CAN-SPAM, Job Trafficking, Email Lists, Data Segmentation, Deliverability, Workflow Software, Mantis, ImageReady, TFS, Maestro, Analytics, Interactive Marketing, Management, Marketing
Education
American InterContinental University 2004 — 2006
BFA, Digital Design/Visual Communication
Arapahoe Community College 2000 — 2003
Associates of General Studies, Web Development
Collin County Community College 2010 — 2013
Continuing Education
CenturyLink February 2015 - Present
Harte Hanks August 2014 - January 2015
tw telecom, inc. June 2011 - July 2014
AT&T April 2010 - June 2011
AT&T October 2008 - April 2010
AT&T August 2005 - September 2008
AT&T 2002 - 2005
Education
Southern University at New Orleans 1992 — 1994
BS
American InterContinental University 1999 — 2001
MIT
Sweet Minerals June 2014 - Present
Harte Hanks 2000 - 2014
Harte Hanks 1996 - 2000
Skills
Campaign Management, Project Management, Relational Databases, Market Analysis, Market Research, Direct Marketing, GIS Application, Non-profit..., SPSS, Marketing, Marketing Strategy, Email Marketing
Education
Universities at Shady Grove 2014 — 2016
Master's Degree, Industrial and Organizational Psychology
University of Maryland Baltimore County 1991 — 1996
Bachelor's Degree, Psychology, 3.69 GPA
HHR January 2013 - Present
Symphony Advanced Media July 2012 - October 2012
Visual IQ, Inc. 2009 - July 2012
Fortelligent 2005 - 2009
TrueAdvantage December 2004 - August 2005
e-dialog 2000 - 2002
harte hanks 1995 - 2000
IDG 1994 - 1995
Skills
Analytics, Digital Media, Sales Management, CRM, Sales, Sales Operations, Lead Management, Negotiation, Lead Generation, Database Marketing, Web Analytics, Email Marketing, SaaS, Digital Marketing, Online Advertising, Salesforce.com, Interactive Marketing, Digital Strategy, E-commerce, Customer Insight, Segmentation, Data Analysis, Marketing Research, Business Intelligence, Direct Marketing, Market Research, Marketing, Business Development, Management, Account Management, Marketing Strategy, Integrated Marketing
Education
Babson College - Franklin W. Olin Graduate School of Business
MBA
A BETTER LIFE TOGETHER INC September 2014 - Present
C. Williams Consulting January 2009 - Present
Ledhead Productions 2008 - 2014
Diego Music Group January 2000 - January 2011
Claritas, a Nielsen Company 2007 - 2008
C. Frederick Associates 1997 - 2008
Harte Hanks Market Intelligence 2003 - 2004
Harte-Hanks 2000 - 2003
Ziff-Davis Publishing 1994 - 1997
Ziff-Davis Publishing 1993 - 1994
Skills
Lead Generation, CRM, Management, Marketing Strategy, Strategy, Analytics, Leadership, Competitive Analysis, Thought Leadership, Professional Services, Enterprise Software, Mergers, Business Intelligence, Marketing, New Business Development, Account Management, Business Development, Sales, Artist Development, Fashion Styling, Tour Management, Entertainment Management, Entertainment Industry, Music Industry, Strategic Partnerships, Training, Sales Operations, Direct Marketing
Education
Arkansas State University 1983 — 1987
BS, Radio/TV Broadcasting, minor in Sociology
Central High School 1979 — 1983
HS Diploma, Advanced Studies
San Diego State University-California State University
San Diego State University-California State University
San Diego State University-California State University
Training Certification
McLane Advanced Technologies March 2012 - Present
Accenture February 2011 - January 2012
OP Computer Business Solutions February 2010 - February 2011
Consulting Solutions .NET June 2009 - January 2011
Hill Country Bible Church June 2009 - January 2010
Hyperion International Technologies, LLC November 2007 - January 2009
Belcan Staffing May 2007 - October 2007
ACC Electronics & Advanced Technologies department April 2007 - October 2007
SEMATECH January 2007 - April 2007
Harte-Hanks July 2006 - January 2007
Skills
Sun Certified Java..., SQL, Java, JavaScript, Subversion, Agile Methodologies, Testing, MySQL, Solaris, Web Applications, Eclipse, Unix, Scrum, PHP, Tomcat, Ant, Databases, Java Enterprise Edition, JSP, Spring, PL/SQL, CSS, Visual Basic, HTML, Oracle, Software Documentation, Servlets, XML, Object Oriented Design, Software Engineering, Web Services, Visual Studio, SOA, JUnit, Software Development, Unit Testing, Apache, .NET, AJAX, C#, Test Driven Development, Spring Framework, Programming, Web Development, SDLC
Education
Austin Community College
AAS Automation; AAS, Robotics, and Controls Technology Specialization; BioTechnology Instrumentation
Austin Community College 2003 — 2005
Certificate, Java Programmer
Texas A&M University 1997 — 2001
BS, Computer Engineering - CS track
Austin Community College
AAS, Robotics & Automation
Consulting Solutions .NET
Laredo Community College
Secundaria Federal No. 4
Harte-Hanks April 2007 - Present
Staffmark November 2006 - April 2007
Spherion April 2006 - November 2006
US Army September 1999 - January 2006
Education
Austin Community College 2007 — 2009
AAS, Commercial Music Managment
Interactive Life Forms LLC January 2014 - Present
Interactive Life Forms LLC June 2006 - January 2014
Infinoxx Technologies March 2003 - July 2007
Ethos Austin April 2006 - May 2007
PokerPages July 2005 - June 2006
Harcourt Achieve July 2004 - June 2005
Community TechKnowledge January 2000 - March 2003
Harte-Hanks 1997 - 2000
Skills
CSS, XML, Apache, jQuery, HTML, Web Design, Linux, MySQL, JavaScript, PHP, Web Development, Photoshop, E-commerce, AJAX, User Experience, User Interface Design, Web Applications, Web Services, Drupal, Mobile Applications, Google Analytics, WordPress
Education
Austin Community College 1992 — 1996
Harte Hanks February 2007 - Present
Vertis Communications, Inc 1997 - 2006
Vertis 1987 - 2006
Skills
Database Marketing, Business Development, Segmentation, Interactive Marketing, Multi-channel Marketing, Direct Marketing, Integrated Marketing, Direct Mail, Lead Generation, B2B Marketing, Analytics, Digital Marketing, Strategy, Strategic Planning, Email Marketing, Customer Acquisition, CRM, Marketing Strategy, Cross-functional Team..., Account Management, Strategic Partnerships, Mobile Marketing, Online Marketing, Competitive Analysis, SEM, SaaS, Marketing Automation
Education
La Salle University - School of Business Administration 1988 — 1990
MBA, Marketing and Finance
Arizona State University
Carvechi Technology June 2015 - September 2015
Austin Area Computers September 2014 - October 2014
Robert Half Technology August 2014 - September 2014
Oxford & Associates May 2014 - June 2014
Pivot 3 Inc. May 2011 - January 2013
Harte Hanks April 2011 - July 2011
Apex Systems May 2011 - June 2011
University of Texas at Austin January 2011 - May 2011
The Computer Merchant July 2010 - August 2010
Apex Systems\Infospace Incorporated February 2010 - April 2010
Skills
Networking, Troubleshooting, Active Directory, Software Documentation, Project Management, SharePoint, Servers, Strategic Planning, Technical Support, Network Administration, Microsoft Exchange, Testing, Windows XP, Hardware, Telecommunications, Team Leadership, Windows, Security, Microsoft SQL Server, VoIP, Entrepreneurship, Microsoft Office, Network Security, HTML, XP, Information Technology, Linux, SQL, Social Media, Digital Literacy, Google+, Healthcare Information..., CISSP
Education
Loveland City School District 1973 — 1986
Austin Community College 2015 — 2015
Certified Internet Security Specialist Certificate (CISSP), Network Security
Austin Community College 2015 — 2016
CIsco Certified Network Adminsitrator - Security, Network Security
ReachForce June 2015 - Present
e-MDs February 2015 - June 2015
Drillinginfo October 2011 - February 2015
Digital Motorworks July 2005 - October 2011
Harte-Hanks 2003 - 2005
Skills
Quality Assurance, Testing, Bug Tracking, Website Testing, Agile Testing, Test Estimation, Test Analysis, End-to-end Testing, Regression Testing, UI testing, Black Box Testing, Exploratory Testing, System Integration..., Load Testing, Stress Testing, Performance Testing, JIRA, Test Automation, Test Planning, Agile Methodologies, Bugzilla, Perl, Databases, Software Quality..., XML, SDLC, VBScript, Visio, Software Documentation, Shell Scripting, Requirements Analysis, PL/SQL, Software Project..., SQL, Subversion, Test Execution, Software Development, Test Driven Development, Scrum, User Acceptance Testing, Agile Project Management, JUnit, Analysis, Business Analysis, Web Applications, Quality Center, Unix, Integration
Education
Austin Community College 2007 — 2009
Discount Lawn Services March 2012 - Present
Maximus/Horizon Staffing September 2011 - February 2012
Harte-Hanks April 2007 - July 2011
DMG-The Lead Dogs October 2005 - December 2005
Transwestern Publishing/Yellow Book April 2005 - July 2005
SBC/Southwestern Bell/AT&T April 2000 - December 2004
Sitel April 1999 - March 2000
KJAK FM Radio July 1987 - March 1999
Skills
Lead Generation, Sales, Customer Service, Call Centers, Advertising, Interviews, B2B, Budgets, Management, Leadership, Account Management
Education
Austin Community College
Amarillo College
Criminal Justice
Ron Bailie School of Broadcast
Vega High School
Diploma
MRM//McCann January 2011 - Present
MRM Worldwide June 2009 - April 2011
Harte-Hanks February 2007 - June 2009
Skills
Interactive Marketing, Digital Strategy, Digital Marketing, Mobile Marketing, Campaign Management, Online Marketing, Media Planning, Online Advertising, Direct Marketing, SEM, Digital Media, Direct Response, International Marketing
Education
Saint Joseph's University - Erivan K. Haub School of Business 2001 — 2003
MBA, Marketing
Belgorod State University 1993 — 1998
BS, Languages and Communication
Encompass Home Health & Hospice June 2015 - Present
Encompass Home Health January 2008 - Present
Children's Medical Center July 2014 - June 2015
Baylor Health Care System June 2013 - July 2014
Harte-Hanks July 2007 - July 2007
Abilene Christian University 2004 - 2007
The Leukemia & Lymphoma Society May 2006 - July 2006
Skills
Strategic Planning, Customer Service, Healthcare, Leadership, Team Building, Management, Team Leadership, Leadership Development, Training, Nonprofits, Program Management, Data Analysis, Process Improvement, Fundraising, Recruiting, Marketing, Public Speaking, Time Management, Microsoft Excel, Account Management, Microsoft Word, PowerPoint, Business Development, Budgets, Microsoft Office, Sales
Education
Baylor University 2011 — 2013
Bachelor of Science (B.S.), Registered Nursing/Registered Nurse
Abilene Christian University 2004 — 2007
BBA, Business Management
T-Mobile August 2014 - December 2014
Ericsson March 2013 - May 2014
Jackson County Detention Cente September 2012 - March 2013
Harte Hanks October 2011 - January 2012
Sprint March 1989 - April 2009
forrest t jones insurance co 1978 - 1988
Forrest T. Jones & Company 1978 - 1988
Skills
Telecommunications, Vendor Management, SDLC, Program Management, Project Management, Process Improvement, MS Project, PMP, PMO, Project Planning, Quality Assurance, Change Management, Wireless, Visio, Team Building, Unix, Software Project..., Risk Management, Business Analysis, Requirements Analysis, Call Center, Mainframe, Integration, Troubleshooting, MVS, Requirements Gathering, Java, Resource Management, Information Technology, ITIL, Testing, Business Process, IT Management, JCL, Management, Software Documentation, VoIP, Clarity, Linux, Cross-functional Team..., Disaster Recovery, System Deployment, Leadership, SharePoint, Data Center, Project Portfolio..., IT Operations, Software Development, Enterprise Architecture, Production Managment
Education
Baker University 1998 — 2000
Bachelor of Science in Management, Business Administration and Management, General
Randstadt Technonology/Healthport Chart Secure April 2014 - Present
eDocStrategies April 2012 - November 2013
Cardiovascular Specialists of Texas May 2010 - January 2011
Texas Cardiovascular Consultants March 2009 - February 2010
Texas Cardiovascular Consultants October 2008 - March 2009
Harte-Hanks July 2002 - July 2007
Harte-Hanks November 1993 - July 2007
Harte-Hanks May 2002 - July 2002
Harte-Hanks March 1996 - May 2002
Harte-Hanks May 1994 - March 1996
Skills
Microsoft Excel, Access, Data Entry, Customer Service, Training, Call Centers, Microsoft Word, Project Management, Time Management, Invoicing, Team Building, Marketing, Accounting, Employee Benefits, Outlook, Account Management, Process Improvement, Lead Generation
Education
McNeese State University 1992 — 1993
None, Liberal Arts
Austin Community College 1992 — 1992
None, Liberal Arts
McNeese State University 1973 — 1975
None, Liberal Arts
McNeese State University
Ahto Compute Consulting December 2010 - Present
Ascension Health Information Services October 2010 - November 2010
Harte-Hanks April 2006 - January 2009
Texas Workforce Commission November 2004 - April 2006
Veterans Administration 2004 - 2005
Texas Workers’ Compensation Commission June 2004 - November 2004
Texas Workers’ Compensation Commission January 2003 - June 2004
Texas Workers’ Compensation Commission August 2001 - January 2003
Dell Computer Corporation June 1998 - April 2001
Skills
Visio, Security, Software Documentation, Testing, Internal Controls, Business Analysis, Network Security, Databases, Troubleshooting, Integration, Internal Audit, Operating Systems, Analysis, Auditing, Information Security, Access, Information Technology, Servers, Management, Risk Assessment, Sarbanes-Oxley Act, Firewalls, Technical Support, Disaster Recovery, IT Audit, System Administration, Hardware, Budgets, Active Directory, Policy, ITIL, IT Management, Network Administration, Microsoft SQL Server, Windows, Computer Security, Information Security..., Windows Server, Linux, TCP/IP, IT Strategy, Networking, Penetration Testing, DNS, Switches, Computer Hardware, VMware, Leadership, Process Improvement, SQL
Education
Austin Community College 1994 — 1998
AS, Computer Science
Saepio Technologies May 2013 - Present
Altria 2014 - 2015
Harte-Hanks January 2005 - February 2013
Harte-Hanks Direct Marketing 2005 - February 2013
Harte-Hanks 2005 - 2008
Encore February 2000 - December 2004
Skills
Database Marketing, Direct Mail, Management, Direct Marketing, Lead Generation, Email Marketing, Integrated Marketing, Project Management, Multi-channel Marketing, Digital Marketing, CRM, Account Management, Analytics, Salesforce.com, B2B, Marketing Strategy, Marketing Automation
Education
Avila University
Bachelor of Science (BS), Biological Sciences
Longview Community College
Biology
Apple December 2014 - Present
Apple September 2012 - March 2014
Apple February 2012 - September 2012
Apple October 2010 - February 2012
Target 2009 - October 2010
Rainmaker April 2008 - May 2009
Harte Hanks September 2006 - April 2008
Continental PCS / Sprint PCS 2003 - 2006
Sprint PCS July 2000 - March 2002
Sprint PCS January 1998 - July 2000
Skills
Direct Sales, Sales, Salesforce.com, Solution Selling, Account Management, Sales Process, Leadership, Customer Service, Sales Operations, Business Development, CRM, Lead Generation, Sales Management, New Business Development, B2B, Team Leadership, Management, Networking, Channel Partners, Cloud Computing, Selling, Product Management, Call Centers, Telecommunications, Enterprise Software, Wireless, Training, Strategic Planning, Team Building, Cross-functional Team..., Customer Retention, Customer Experience, Product Marketing, Sales Presentations
Education
Austin Community College
Business Management
Samsung Austin Semiconductor May 2012 - Present
Financial Freedom a Division of OneWest Bank February 2009 - May 2012
NetStreams June 2008 - December 2008
Harte-Hanks March 2007 - June 2008
ITT Technical Institute March 2007 - March 2008
US Army 1998 - 2002
Skills
Customer service, Emergency medical..., Troubleshooting, Microsoft Office, Team Building, Customer Service, Networking, Microsoft Word, Engineering, Leadership, Computer Hardware, Electronics, Manufacturing, Technical Support, Management, Project Management, Semiconductors, Hardware, Testing, Project Planning, Microprocessors, Automation
Education
EMTS Round Rock 2010 — 2010
Certified EMT basic, Emergency medicine
ITT Technical Institute 2007 — 2009
Associates of Applied Science, Electronics Engineering
Austin Community College 2003 — 2005
N/A, Emergency Medicine
ASML
TWINSCAN hands on maintenance, TT-L2-MAH
Mardale Specialties Direct March 2012 - October 2012
Where visitor publications March 2011 - March 2012
Harte Hanks November 2009 - March 2011
Comcast Spotlight August 2008 - February 2010
Robert Allen/Beacon Hill furnishings and textiles September 2006 - April 2008
Innovative by Design, Inc October 2003 - September 2006
WCI Communities August 1998 - October 2003
Metro Distributors-supplier of building products September 1992 - August 1998
Skills
Interior Design, Design Coordination, Construction Product..., Interior Design Related..., Ad Sales, Color Coordination, Form and Surface..., Furniture, Advertising Sales, Sales, Construction, Microsoft Office, Strategic Planning, Furnishings, Management, New Business Development, Interior Architecture, Selling, Project Management, Customer Service, Marketing, Advertising, Sales Operations, Contract Negotiation, Online Marketing, Space Planning
Education
Art Institute of Fort Lauderdale
Associate of Science (A.S.), Interior Design
Broward Community College
General Studies, Honors Student
Idearc Media December 2007 - Present
Live Nation May 2007 - November 2007
Idearc Media December 2006 - May 2007
Verizon Information Services May 2000 - December 2006
GTE May 1995 - May 2000
Tower Records 1999 - 2000
Harte-Hanks 1991 - 1995
Education
Angelo State University
Time Warner Cable January 2011 - Present
Harte-Hanks June 2010 - January 2011
chase card services 2006 - July 2010
Apple Inc. 2009 - 2010
americredit 2005 - 2009
Americredit 2005 - 2009
Skills
Research, Technical/Customer..., Programming
Education
American Public University System 2009 — 2011
Legal Studies, Law
The University of Texas at San Antonio 2002 — 2004
Computer Science/Biology
Harte Hanks February 2015 - August 2015
DST OutPut Fulfillment Company March 2011 - February 2015
Capital Fulfillment Group 2007 - 2011
Kellogs 2006 - 2007
Visteon / Ford Motor Company December 1999 - 2006
Motorola Semiconductor 1990 - 1999
Skills
Sales, Risk Management, Customer Service, Financial Services, Portfolio Management, Financial Analysis, Testing, Team Management, Management, Business Strategy, Corporate Finance, Strategic Financial..., Banking, Investments, Project Management, Capital Markets, Asset Management, Finance, Due Diligence, Vendor Management, Strategy, Business Process..., Relationship Management, Change Management, Process Improvement, Business Analysis, Analysis, Strategic Planning, Account Management, Team Building, Leadership
Education
Baker University 2012 — 2014
Bachelor's Degree, Bachelor of Science- Business Management, 4.0
Austin Community College 1990 — 1995
A.A., Communications
St. Edward's University August 2015 - Present
Wincor Nixdorf July 2009 - June 2014
Harte-Hanks August 2002 - 2009
Skills
Account Management, Business Analysis, SharePoint, Service Delivery, Vendor Management, Troubleshooting, CRM, Team Leadership, Process Improvement, Program Management, Project Management, Management, Change Management, Business Process..., ITIL, Telecommunications, IT Service Management, Call Centers, Leadership, Cross-functional Team...
Education
St. Edward's University
In progress, Biochemistry
Austin Community College 2011 — 2014
Associate's Degree, Pre-Medicine/Pre-Medical Studies, 3.67
Texas State Technical College-West Texas 1999 — 2000
Robotics Technology/Technician
UT Southwestern Medical Center August 2015 - Present
UT Southwestern Medical Center at Dallas December 2010 - Present
IT Health Care Partners, Inc September 2006 - Present
Oz Systems June 2008 - December 2010
Children's Medical Center Dallas August 2005 - September 2008
JP Morgan FCS August 2004 - September 2005
Harte-Hanks 2003 - 2004
HealthMarkets 2000 - 2003
Skills
Data Management, Radiology, Healthcare, Hospitals, Software Development, Oncology, .NET, SharePoint, Healthcare Information..., Informatics, VB.NET, WCF, SSRS, Visual Studio, ASP, Microsoft SQL Server, T-SQL, Visio, CSS, SSIS, Requirements Analysis, C#, ASP.NET, TFS, XML, SDLC, jQuery, Business Intelligence, Software Documentation, Clinical Nutrition, Dietitian, Formulary, Formula Feeding, Baby Formula and..., Enteral Nutrition, Enteral Feeding, fortification Recipes, NICU Formula Feedings, Crystal Reports, VSS, XSLT, Active Directory, MVC, Stored Procedures, Access
Education
State University of New York College at Geneseo 1976 — 1978
BS, Management Science Economics
Alfred State College - SUNY College of Technology 1974 — 1976
AAS, Computer Science
ABS Group February 2011 - Present
Ultra Clean Technology 2010 - 2011
Harte Hanks 2009 - 2010
Don's Auto Parts\C&C Auto parts 2003 - 2008
Fiserv 2002 - 2003
Skills
Commissioning, Troubleshooting, Microsoft Office, Project Management, Testing, Oil & Gas, Oil & Gas Industry, Auditing, Engineering, Windows Server, Servers, Visio, Process Engineering, Software Documentation, Integration, Standards Compliance, Training, Electronic Control..., Software Consulting, IT Operations, Consulting, IT Management, Microsoft Exchange, Software Project..., Petroleum, Microsoft Server..., audits, Personnel Management, Management
Education
Bellevue University
Bachelor of Applied Science (B.A.Sc.), Systems and Network Administration
Anthem College-Phoenix
Associate's Degree, Computer Electronics
Home copy paste link for accurate info. February 2013 - Present
Kelly Services February 2013 - February 2013
US Army Corps of Engineers September 2011 - February 2013
J & L June 2005 - June 2012
ChaseSource ACS contract. July 2011 - October 2011
Sterling VA WAH February 2009 - July 2011
Harte Hanks January 2008 - February 2009
Whites Wood Group January 2007 - June 2007
Dr Roshan Sharma July 2006 - January 2007
Office Manager September 2005 - July 2006
Skills
HIPAA, Medical Records, Healthcare, Healthcare Management, Healthcare Information..., Hospitals, EMR, Medicare, EHR, Medicaid, Revenue Cycle, Managed Care, Data Entry, Troubleshooting, Health Insurance
Education
American InterContinental University 2009 — 2014
AABA, Business Administration & Medical Billing & Coding
Texarkana College 1998 — 1999
Certification for building FCE Reports after testing patients, Medical Terminology; Medical Terminology
Newbury Jr. College 1984 — 1984
Computer Programming
Vantage Partners 2003 - Present
iXL/Scient 2000 - 2002
Tessera Enterprise Systems 1997 - 2000
Harte-Hanks 1996 - 1998
Skills
CRM, Marketing Strategy, Management, Marketing, Strategy, Management Consulting
Education
Babson College - Franklin W. Olin Graduate School of Business 1994 — 1996
MBA
Anderson Specialty Construction January 2014 - Present
Kellogg Company December 1995 - December 2013
Kellogg Company January 1993 - December 1995
Kellogg Company April 1990 - December 1992
Dart Container March 1987 - April 1990
Harte Hanks July 1986 - March 1988
Skills
Sales Management, Sales, Sales Operations, Account Management, New Business Development, Key Account Management, Marketing Strategy, Direct Sales, Consumer Products, Forecasting, Key Account Development, Cross-functional Team..., Marketing, Product Marketing, Competitive Analysis, Sales Process, B2B, Business Development
Education
Arkansas Tech University 1983 — 1986
Bachelor of Science (BS), Business Administration and Management, General
New Preparatory School 1976 — 1977
Bachelor of Science (BS)
Harte Hanks January 2014 - November 2014
Audatex 2011 - 2013
CyberLogitec 2010 - 2010
Ports America 2004 - 2009
Telair International 2003 - 2004
Skills
Process Improvement, Product Management, Enterprise Software, Salesforce.com, Competitive Analysis, Management, Product Development, Cross-functional Team..., Account Management, Software Project..., Marketing, Business Analysis, SDLC, Training, Leadership, Business Intelligence, Cloud Computing, CRM, Analytics, Business Development, New Business Development, Project Management, Team Leadership, Pricing, Program Management
Education
University of Washington 1995 — 1999
BSIE, Industrial Engineering
California State University-San Marcos - College of Business Administration 2007 — 2011
MBA, Business
Ambassador University 1994 — 1995
Harte-Hanks January 2010 - Present
Harte-Hanks August 2008 - 2009
Education
Austin Community College
Associate, Computer Science
Texas State University
Bachelors, Computer Science
Innovative Aftermarket Systems August 2014 - July 2015
Harte Hanks February 2011 - August 2014
Sallie Mae November 2010 - November 2011
NCO Financial Systems August 2008 - June 2010
Worldmark by Wyndham February 2008 - August 2008
Bath & Body Works November 2006 - November 2007
Skills
Telecommunications, Team Leadership, Project Management, Team Management, Call Centers, Troubleshooting, Customer Service, Training, Team Building, Marketing, Social Networking
Education
Blue River Community College 2004 — 2005
Psychology
Longview Community College 2003 — 2004
Psychology
Baldwin Beauty School-North Austin
Manicurist License, Cosmetology, Barber/Styling, and Nail Instructor
Bank of America Merrill Lynch January 2012 - Present
Bank of America/Fleet Bank/Liberty Financial January 2001 - Present
Libery Financial 2001 - 2002
Corporate Software 1999 - 2000
Harte-Hanks 1997 - 1999
Skills
ETL, Data Modeling
Education
Aligarh Muslim University 1991 — 1995
Engineering
Harte-Hanks February 2010 - Present
Skills
Troubleshooting, Technical Support, Cross-functional Team..., Team Leadership, Customer Satisfaction, Vendor Management, Customer Experience, HTML, Call Center, CRM, Microsoft Exchange, Windows 7, Cloud Computing, Security, Databases, Team Building, Windows, Account Management, Process Improvement, SharePoint, Lead Generation, Business Intelligence, Microsoft Office, Customer Service, Software Project..., Active Directory, Salesforce.com, Project Management, Management, SQL, Operations Management, Networking, Software Documentation, System Administration
Education
Anglia Ruskin University 2006 — 2008
Masters degree, Business Administration
MobiCorp Inc April 2013 - Present
Pervasive Software March 2010 - April 2013
Unisys Technical Services January 2008 - March 2010
Harte Hanks February 2007 - January 2008
K-Max Air Conditioning and Heating November 2006 - February 2007
Texas Land and Cattle Co May 2006 - November 2006
The Olive Garden February 2004 - May 2006
Skills
Active Directory, Troubleshooting, XP, System Administration, Networking, Hardware, Windows, Enterprise Software, Technical Support, Software Installation, Management, Program Management, IT Service Management, Sales, Customer Service, Information Technology, Salesforce.com, Software Documentation, Virtualization, Technical Writing, System Deployment, Team Leadership, Windows 7, Help Desk Support, Sales Process, Access, Integration, Visio, Data Analysis, Business Analysis, Account Management, Microsoft Office, SaaS, XML, Databases, Cloud Computing, Customer Satisfaction, VMware, Computer Hardware, Servers, Security, Linux, Data Center, Disaster Recovery, Operating Systems, SQL, Microsoft SQL Server, SharePoint, Software Development, CRM
Education
New Horizons 2012 — 2012
New Horizons 2010 — 2010
CompTIA 2009 — 2010
Cert, A+ Certification
Texas State University 2007 — 2009
Business Administration
Austin Community College 2004 — 2008
Associate, Business administration
Mclennan Community College 2001 — 2003
Business Administration
Volusion, Inc. May 2014 - Present
Harte Hanks January 2014 - May 2014
Tata Consultancy Services July 2013 - December 2013
Tata Consultancy Services April 2013 - June 2013
IBN MARSH November 2008 - October 2010
Nigerian Breweries June 2006 - September 2006
Education
HUB-EHSAL 2010 — 2012
Master of Science (MSc), International Business Management
Benson Idahosa University 2004 — 2008
B.Sc, Business Administration
Echo Global Logistics May 2015 - Present
Harte Hanks March 2014 - December 2014
multi mode logistics, llc February 2011 - January 2014
Harte-Hanks, Inc. 1997 - 2010
Skills
Warehousing, Distribution Center..., Materials Management, Trucking, Transportation..., Warehouse Management, Logistics Management, 3PL, Logistics, Transportation, Air Freight, Inventory Control, Operations Management, LTL, Truckload, Supervisory Skills, Fleet Management, Strategic Sourcing, Inventory Analysis
Education
Asnuntuck Community College 1986 — 1987
Harte Hanks July 2013 - Present
Harte Hanks June 2010 - August 2012
Skills
Unica, Database Marketing, Campaign Management, Direct Marketing, Multi-channel Marketing, Analytics, Email Marketing, Segmentation, Direct Mail, Interactive Marketing, Integrated Marketing, Marketing Automation, Loyalty Marketing, B2B Marketing, Lead Generation, Web Analytics, Marketing Analytics
Education
Southern New Hampshire University 2007 — 2010
Master of Business Administration (MBA), Global MBA, concentration in International Business
Volgograd State University of Architecture and Civil Engineering 2002 — 2007
bachelors of science, information systems and technology
Tata Infotech New Delhi 2005 — 2005
web application development in java
Dale's Essenhaus March 2012 - December 2014
United States Marine Corps 2009 - May 2011
Technisource 2008 - January 2009
Spherion September 2006 - 2008
Harte Hanks May 2004 - August 2006
Wag-A-Bag, Inc July 2003 - February 2004
Allen Samuels Dodge January 2003 - July 2003
Maggies Heart of Texas Dodge May 2000 - July 2002
Skills
Programming, C++, C, Organizational..., Leadership, Security Clearance, Team Leadership, DoD, Military, Military Experience, Time Management
Education
Texas State University 2014 — 2016
Bachelor's Degree, Computer Science and Mathematics
Austin Community College 2011 — 2014
Associate's Degree, Computer Science
LabCorp of America November 2006 - Present
LabCorp January 2006 - June 2011
Madison River Communications May 2006 - December 2006
Madison River Communications June 2006 - November 2006
Cisco (Manpower) March 2006 - May 2006
Harte-Hanks April 2005 - December 2005
Corning Fiber Optics February 1999 - June 2001
3C Alliance L.L.P May 1998 - January 1999
Luxfer Gas cylinders November 1993 - March 1998
US Navy November 1989 - September 1993
Skills
Troubleshooting, Help Desk Support, Hardware, Networking, Switches, Cisco Technologies, Cisco Routers, Telecommunications, BMC Remedy, Testing
Education
Alamance Community College 2012 — 2014
Associate of Arts (A.A.), General Studies
Alamance Community College 2000 — 2003
Associate of Science (A.S.), Network Administration
Alamance Community College 2000 — 2003
Associate of Science (A.S.), Network and System Administration/Administrator
Pegasystems May 2015 - Present
CompuGroup Medical USA September 2013 - May 2015
TASC, Inc. May 2012 - January 2013
Harte-Hanks June 2011 - August 2011
Horizon Technology, Inc August 2010 - January 2011
Skills
Word, Excel, Microsoft Outlook, PowerPoint, PeopleSoft, Imagesafe, Payroll, Account Reconciliation, Outlook, Microsoft Word, Microsoft Excel, Finance
Education
Merrimack College 2014 — 2015
Master's Degree, Accounting
Merrimack College 2011 — 2013
Bachelor of Science, Accounting
Assumption College 2009 — 2011
Accounting
UI May 2011 - April 2012
Harte-Hanks 1988 - 2011
PennySaverUSA.com / Harte-Hanks Shoppers 1988 - 2011
Santa Ana Auto Salvage August 1981 - October 1988
Education
Arizona State University
Cerritos College
Harte Hanks April 2012 - Present
Aditya Birla Minacs November 2011 - March 2012
Starwood Hotels & Resorts Worldwide, Inc. March 2010 - October 2010
Skills
Positive Can-do Attitude, Team Leadership, Always Punctual, Highly Reliable, Outgoing, Thinking Outside The Box, Intellectual Horsepowwe, Expanding Knowledge, Customer Service, Microsoft Office, Apple Works, Social Networking Sites, Adobe Photoshop, Computer Proficiency
Education
Austin Community College
Centeral Texas College
McDaniel Hazley Group May 2014 - February 2015
Harte Hanks October 2012 - April 2014
Skills
Insurance, Sales, Customer Service, Leadership, Marketing, Training, Account Management, Healthcare
Education
Ashford University 2011 — 2015
Bachelor of Arts (BA), Health/Health Care Administration/Management
Ashford University 2009 — 2015
Health/Health Care Administration/Management
Harte Hanks Ab Initio Technical Lead/SMEAmerican ExpressSeptember 2008 - September 2014
Fed EX March 2008 - September 2008
Allstate January 2007 - March 2008
Skills
Ab Initio, DWH, SDLC, Data Warehousing, SQL
Education
Acharya Nagarjuna University 2001 — 2004
Master's degree, Computer Science