CrossRoads RV
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CrossRoads RV Employees
RV Industry December 1990 - Present
Entegra Coach October 2014 - May 2015
CrossRoads RV June 2012 - September 2014
Camping World of Roanoke January 2011 - June 2012
Skills
Sales Management, Customer Service, B2B, Account Management, New Business Development, Market Planning, Inventory Management, Sales, Retail, Forecasting, Profit Margins, Profit Maximization, Problem Solving, Budgets, Contract Negotiation, Cross-functional Team..., Customer Satisfaction, Direct Sales, Leadership, Market Analysis, Market Research, Marketing, Marketing Strategy, Negotiation, Pricing, Product Development, Profit, Purchasing, Sales Operations, Selling, Strategic Planning, Team Building, Business Strategy
Education
Ball State University - College of Business 1986 — 1990
Bachelor of Science (B.S.), Finance
Dutchmen Manufacturing March 2014 - Present
Bay Hill/ Evergreen RV February 2013 - March 2014
CrossRoads RV January 2012 - January 2013
Pete's RV Center April 2011 - December 2011
Rollin-On INC. May 1990 - April 2011
Skills
Sales Management, New Business Development, Sales Operations, Sales, Inventory Management, Purchasing, Account Management, Retail, Product Development, Microsoft Office, Microsoft Excel, Team Building, Marketing Strategy, Forecasting, Negotiation, Profit, Accounting, Wholesale, Pricing, Inventory Control, Trade Shows, Employee Management, Employee Training, Customer Retention, P&L Management, Selling, Cold Calling, Merchandising, Creativity
Education
Indiana University Bloomington 1997 — 2000
Bachelor's degree, Business Administration and Management, General
Indiana University Bloomington 1997 — 2000
Bachelor's degree, Business Administration and Management, General
CrossRoads RV July 2014 - Present
Beacon Health System April 2013 - February 2014
Elkhart General Hospital December 2012 - April 2013
Our Lady of Peace Hospital December 2008 - January 2011
Elkhart General Hospital August 2005 - December 2008
Gordon Food Service March 2000 - June 2005
Skills
Human Resources, Recruiting, Healthcare, Screening Resumes, Recruitment Advertising, Onboarding, New Hire Orientations, Sourcing, Employee Relations, Payroll, Customer Service, Employee Benefits, Hospitals, Deferred Compensation, Applicant Tracking..., HIPAA, Hiring, Interviews, Exit Interviews, HR Policies, Talent Acquisition, HRIS, Employee Engagement, College Recruiting, Microsoft Word, Internet Recruiting, Job Descriptions, Resume Writing, Outlook, Nursing, Public Speaking, Benefits Administration, Management
Education
Bethel College 2002 — 2006
Business Administration, Business Administration
CrossRoads RV November 2011 - October 2013
Thor Motor Coach December 2006 - November 2011
Jayco, Inc. March 2002 - December 2006
Dutch Housing September 1994 - July 1996
Skills
Leadership, Customer Satisfaction, Inventory Management, Team Building, Customer Service, Strategic Planning, Compliance, Financial Risk, Key Performance..., Office Administration, Quality Assurance, Quality System, Risk Assessment, Vendor Management, Supply Chain, Retail, Operations Management, Budgets, Profit, Product Development, Customer Retention, Sales, Continuous Improvement, Forecasting, Sales Management, Negotiation, P&L, New Business Development, P&L Management, Account Management, Automotive, Team Leadership, Process Improvement, Sales Operations, Business Planning, Cross-functional Team..., Manufacturing, Training, Executive Management, Lean Manufacturing, Sales Process, Travel Trailer, Selling, B2B, Warranty, Hiring, Call Centers, Merchandising, Outlook, Employee Training
Education
University of Notre Dame - Mendoza College of Business 2004 — 2004
Certificate, Executive leadership
National Center Dispute Settlement 2002 — 2004
Certificate, Arbitration
Delta College 1988 — 1989
Business, Business Administration and Management, General
Kelly Enterprise
Received Certificate from Program, F & I
Pacific Coachworks, Inc. August 2014 - Present
CrossRoads RV February 2014 - Present
Weekend Warrior RV MFG July 2013 - February 2014
Heartland RV November 2009 - June 2012
Skyline RV mfg February 2000 - November 2009
Weekend Warrior mfg December 1996 - February 2000
Skills
National Accounts, Distributors, Key Account Development, Industrial Distribution, Wholesale, Outside Sales, Sales Analysis, Territory Management, Quotas, Sales Operations, Value Selling, IRI, Sales Channel..., Major Accounts, Key Account Management, B2B, Sales Presentations
Education
UCSD
Business, Management, Marketing, and Related Support Services
UHI Worldwide March 2013 - Present
Annod Industries, Inc. 2013 - 2014
Starcraft RV 2012 - 2013
Navistar Inc 2010 - 2011
CrossRoads RV December 2008 - May 2010
Eye 4 Design Conversions LLC September 2008 - April 2010
Glacier Bay RV July 2006 - August 2008
SunnyBrook RV December 1996 - July 2006
Skills
Customer Service, Sales Management, Key Account Management, Sales, Sales Operations, New Business Development, Product Development, Sports Coaching, FAA Licensed Pilot, Public Speaking, Leadership, Team Building, Youth Development, Youth Ministry, Account Management, Inventory Management, Start-ups, Design Research, Mentoring, Retail, Forecasting, Purchasing, B2B, Manufacturing, Trade Shows, Management, Marketing, Training, Entrepreneurship, Direct Sales, Customer Satisfaction, Profit, Sales Process, Market Planning, Selling, P&L Management, Budgets, Market Research, Customer Retention, Pricing, Business Planning, P&L, Income Statement, Negotiation, Cold Calling, Strategic Planning, Competitive Analysis, Marketing Strategy, Cross-functional Team..., Operations Management
Education
Glen Oaks Community College 1989 — 1990
Business Administration and Management, General
Aquinas College 1988 — 1989
Education
Centreville High School 1986 — 1988
Reed City Public Schools 1976 — 1986
K - 10th
Redwood RV April 2015 - Present
CrossRoads RV October 2012 - March 2015
Calabria Restaurant September 1994 - October 2012
Skills
Microsoft Office, Microsoft Excel, Microsoft Word, Customer Service, English, Research, Windows, Outlook, Teaching, HTML, Analysis, Strategic Planning, Sales, Negotiation, Budgets, Customer Satisfaction, Inventory Management, Sales Management, Retail, Forecasting, Team Building, Account Management, New Business Development
Education
Holy Cross College
Associate's degree, Business/Commerce, General
Western Michigan University
Bachelor's degree, Finance, General
CrossRoads RV September 2013 - Present
WOM Space October 2004 - Present
Michigan State University January 2010 - September 2013
Michigan State University August 2008 - December 2010
Design Within Reach June 2005 - July 2008
Skills
Community Outreach, Grant Writing, Research, Community Development, Public Speaking, Nonprofits, Leadership, Higher Education, Program Evaluation, Program Development, Sales, Sales Management, Direct Sales, Retail Sales, Product Development, Sales Trainings, National Sales Training, Customer Relations, Product Training, Marketing, Management, Dealer Relationships, Proposal Writing, Community Engagement, Program Management, Statistics, Non-profits, Strategy, Qualitative Research, Environmental Policy
Education
Michigan State University 2008 — 2010
Master of Science, Education and Civic Engagement, Natural Resource Management
Michigan State University 1996 — 2000
Bachelor of Science, Interdisciplinary Studies in Social Sciences with a Business Certificate
CrossRoads RV March 2013 - Present
The RV Center January 2006 - March 2013
Hide-away RV January 1990 - January 2006
Hide-away RV January 1985 - January 1990
United States Marine Corps January 1980 - January 1985
Skills
Strong Communications..., Customer Relations..., Technical Analysis, Technical Training, Technical Support, Customer Satisfaction, Inventory Management, Negotiation, Team Building, Strategic Planning, Account Management, New Business Development, Customer Service, Budgets, Product Development, Marketing Strategy, Retail
Education
Disney customer service seminar
customer service following the Disney model.
Coachmen RV sales and service Training schools
Commercial Drivers License Class A # 8905-38-9298
Ferris State University
HVAC Certification, Freon and water chiller air conditioning systems., Pass
Southern Illinois University, Carbondale
Bachelor's Degree, Aviation/Airway Management and Operations, B plus average.
Precision Measuring Equipment Laboratory Training, Lowery AFB Denver CO
Warsaw HS
CrossRoads RV April 2012 - Present
Skills
Inventory Management, Customer Service, Team Building, Microsoft Excel, Microsoft Office, Budgets, Shipping, Microsoft Word, Customer Satisfaction, Outlook, Strategic Planning, Sales, Management, Access, Process Scheduler, Supervisory Skills, Retail, Analysis, Forecasting, Negotiation, PowerPoint, Operations Management, Payroll
Education
Indiana Institute of Technology 2011 — 2015
Bachelor’s Degree, Business Administration, Marketing and Management
Goshen High School 1998 — 2002
Diploma
Viti Mercedes-Benz January 2014 - Present
Toyota of Dartmouth March 2012 - January 2014
Viti BMW-Volvo of Cape Cod September 2011 - April 2012
Columbia Buick-GMC April 2011 - September 2011
Mastria Auto Group March 2006 - April 2011
Crossroads RV November 2004 - June 2006
BMW of Newport June 2005 - March 2006
USRV Inc January 2001 - November 2004
Skills
Forecasting, Profit, Pricing, Automotive, Budget, Business Planning, Credit, Process Improvement, Accounting, Retail, Budgets, Automotive Aftermarket, Customer Service, Sales Management, Automobile, Customer Retention, Vehicles, Sales Process, Customer Satisfaction, Negotiation, Dealers, Finance, Account Management, Sales
Education
Bristol Community College 1991 — 1993
Business Management
CrossRoads RV November 2011 - Present
Wells Fargo July 2009 - October 2011
Keystone August 2002 - December 2008
Fleetwood Enterprises, Inc. October 1994 - March 2002
Interstate Hotels Corporation May 1992 - September 1994
Interstate Hotels Corporation May 1991 - August 1991
Skills
Sales Operations, Sales, Retail, Sales Management, Management, Account Management, Customer Satisfaction, New Business Development, Negotiation, Team Building, Profit, Marketing, Forecasting, Strategic Planning, Small Business, Merchandising, Inventory Management, Budgets, Direct Sales, Customer Retention, Selling, B2B, Sales Process, Cold Calling, Market Planning
Education
Radford University 1988 — 1992
B.B.A., Marketing
B&L Information Systems January 2013 - Present
Freelance January 2006 - Present
CrossRoads RV March 2012 - September 2012
Redwood RV March 2012 - September 2012
Spearhead Sales & Marketing: Advisory & Management Services July 2010 - September 2011
Elkhart Brass Mfg. Co., Inc November 2005 - June 2010
Market Strategies International May 1999 - November 2005
Uniglobe Custom Cruises October 1998 - April 1999
Market Strategies International June 1996 - October 1998
Skills
Marketing Communications, Marketing Strategy, Brand Development, Social Media, Strategic Communications, Copywriting, Market Research, Advertising, B2B, Digital Marketing, Marketing Management, Brand Management, Strategic Planning, Brand Awareness, Customer Insight, Publicity, Editing, Public Relations, Event Management, Qualitative Research, Project Management, Direct Mail
Education
Indiana University South Bend 1997 — 2005
Master of Liberal Studies, Sociology
Indiana University South Bend
Bachelor of the Arts, History
North Prairie United Methodist Chruch September 2014 - Present
Forest River Inc. August 2013 - December 2013
CrossRoads RV April 2013 - July 2013
Medtech January 2013 - April 2013
Williamsburg Health and Rehab Center October 2012 - December 2012
United States Navy October 2007 - October 2012
RN & Allied Specialties, Inc. December 2006 - October 2007
Shepard Of The Hills August 2006 - December 2006
The Laurels of Dekalb February 2006 - September 2006
ResCare September 2004 - March 2006
Skills
Supervising Others, Program Management, Instructor-led Training, Quality Assurance, Teamwork, Customer Service, Military, Security Clearance, Military Experience, Military Training, Navy, DoD, White Belt, Cpr Certified, Troubleshooting, Microsoft Excel, Microsoft Word, PowerPoint, Ordnance, Command, Military Operations, Force Protection, National Security, Maintenance & Repair, Top Secret, Aircraft, Aviation, Weapons, Supervisory Skills, Operational Planning
Education
Ultimate Medical Academy 2014 — 2015
Medical Assistant, Medicine, 4.0
MedTech College-Ft Wayne Campus 2013 — 2013
Nursing, Medicine
Central Texas College 2011 — 2012
N/A, General Studies
Florida Community College Naval Air Station Pensacola 2008 — 2008
N/A, General Studies
Department of the Navy 2007 — 2008
General Studies
Ivy Tech Community College 2005 — 2005
Certified Nursing Assistant
Coastal Advisory Group, LLC February 2014 - Present
Shipshewana Spinning Wheel Company June 1988 - Present
Real Estate Broker 2004 - 2014
CrossRoads RV July 2012 - October 2013
Dutchmen Manufacturing July 2010 - September 2011
Jayco, Inc (Jet Transportation Divison) November 1982 - March 2009
Skills
Excel, Filters, Shipping, Accounting, Financial Reporting, Profit, Payroll, Invoicing, Budgeting, Customer Service, Transportation, Microsoft Office, Strategic Planning, Supervisory Skills, Hiring, Word, Start-ups, Microsoft Excel, Budgets, Forecasting, Operations Management, Leadership, Process Improvement, Financial Analysis, Business Planning, Team Building, Cost Accounting, Microsoft Word, Sales, Retail, Management, Manufacturing, Inventory Management, Negotiation, Customer Satisfaction, Sales Management, Marketing, Pricing, New Business Development, Account Management, Analysis, Sales Operations, P&L, P&L Management, Product Development, Contract Negotiation, Logistics, Small Business, Purchasing, Program Management
Education
Indiana University South Bend 1973 — 1982
BA, Accounting
CrossRoads RV May 2014 - Present
Lazydays May 2012 - Present
Skills
Sales, Customer Satisfaction, Sales Process, Sales Rep Training, Sales Management, Team Building, Sales Presentations, Sales Operations
Education
University of South Florida 2009 — 2012
Bachelor's degree, Psychology
Hillsborough Community College 2007 — 2009
Associate of Arts (AA), Liberal Arts and Sciences/Liberal Studies
Solid Cactus Web.com, Inc. September 2007 - Present
Greater Gateway Association of REALTORS® January 2004 - September 2007
Crossroad's RV May 2004 - August 2004
Education
Southern Illinois University, Edwardsville 2009 — 2010
Master of Business Administration, Management
Southern Illinois University, Edwardsville 2004 — 2006
Bachelor of Science, Business Administration with a specialization in Marketing
CrossRoads RV December 2014 - Present
CrossRoads RV May 2012 - December 2014
CrossRoads RV August 2010 - May 2012
OneAmerica September 2009 - July 2010
Anderson University January 2009 - May 2009
Anderson University September 2007 - May 2008
Skills
Operational Efficiency, Cost Control, Financial Analysis, Accounting, SAP, Account Reconciliation, Analysis, Finance, Microsoft Excel, Business Planning, Strategic Financial..., Time Management, Variance Analysis, Financial Reporting, Strategic Planning, Account Management, Budgets, Forecasting
Education
Anderson University 2009 — 2010
MBA, Master's in Business Administration
Anderson University 2005 — 2009
Bachelor's degree, Accounting, Finance
CrossRoads RV March 2013 - Present
Crossroads Rv September 2007 - March 2013
Dutchmen Manufacturing Rv December 2004 - February 2007
Dutchmen Manufacturing 2004 - 2007
Skills
Accounting, Microsoft Excel, Microsoft Office, PowerPoint, Microsoft Word, Human Resources, Axapta, ECI, FMLA
Education
Indiana Institute of Technology 1999 — 2004
Human Resources and Business Management
Intdiana Institue of Technology 1999 — 2004
Bachalors, Business Management, Human Resources
Crossroads RV September 2008 - March 2009
Education
University of Phoenix 2001 — 2001
Business Management
University of Toledo 1990 — 1992
Architecture
CrossRoads RV March 2014 - June 2015
Sturgis Bank & Trust Company June 2012 - March 2014
Tax Back, Inc. dba Jackson Hewitt Tax Service January 2007 - April 2013
Western & Southern Financial Group June 2011 - October 2011
VCI, Inc June 2008 - April 2011
Highland Java Cafe January 2010 - December 2010
Sam's Club May 2010 - August 2010
Skills
Microsoft Office 2010, ISO 9001 Familiar, Punctual, Financial Analysis, Tax Preparation, Accounting, Microsoft Excel, Microsoft Office, PowerPoint, Strategic Financial..., Customer Service, Microsoft Word, Auditing, Financial Reporting, Financial Planners, Teamwork, Analysis, Finance, Time Management, Leadership, Team Leadership, Nonprofits, Banking, Tax, Social Media, Research, Critical Thinking
Education
Alma College 2007 — 2011
Bachelor of Arts, Business Administration; Accounting emphasis
Sturgis High School 2003 — 2007
Crossroads RV February 2011 - Present
Education
Ball State University - College of Business 1986 — 1989
BA, Sales & Marketing
Ball State University - College of Business 1986 — 1989
BA, Sales & Marketing
Complete Maintenance 2010 - Present
CrossRoads RV® 2010 - Present
Redman Homes 1989 - 2010
Skills
Sales Management, New Business Development, Negotiation, Team Building, Account Management
Education
Indiana University Bloomington 1984 — 1988
CrossRoads RV 2012 - 2015
Hobby Lobby 2011 - 2012
Madera Residential 2009 - 2011
Skills
Corporate Licensing, Accounts Receivable, MS Axapta, Property Management, Sales, Fair Housing, Leasing Administration, Resident Relations, Resident Retention, Microsoft Office, Microsoft Excel, Microsoft Word, Outlook, AS400, QuickBooks, Yardi Voyager, Oracle
Education
Houston Apartment Association 2009 — 2009
NALP Certification
University of Arkansas Community College-Hope 2007 — 2007
Indiana State University
Riegsecker Marketplace September 2014 - Present
Keystone RV January 2013 - Present
Splash Universe November 2008 - March 2012
Crossroads RV 2012 - 2012
Skills
Customer Service, RV, Hospitality, Hotels, Hospitality Industry, Food & Beverage, Time Management, Social Media, Public Relations, Retail Sales, Restaurants
Education
Glen Oaks Community College 2008 — 2013
Associate's Degree
Ivy Tech Community College-Northcentral 2008 — 2011
Associate's degree, General Studies
CrossRoads RV June 2014 - Present
Elkhart County Assessor's Office June 2003 - June 2014
Skills
Government, Public Speaking, Policy, Customer Service, Strategic Planning, Research, Analysis, Local Government, Microsoft Office, Leadership, Microsoft Excel, Fundraising, Public Relations, Change Management, Microsoft Word, Management, Community Outreach
Education
Goshen College 2011 — 2013
BS in Organizational Leadership, Organizational Leadership
Goshen High School 1994 — 1998
Mountain Aire Refrigeration, Heating, and Air Conditioning September 1989 - Present
CrossRoads RV 2011 - 2013
All Americian Lighting May 2007 - May 2010
CottonTree Hospitality Group May 1988 - July 2009
Holmquist Farms August 1989 - October 2008
Skills
Refrigeration, Heating,..., Trouble shoot and..., Design and install..., Calibrate and test..., Allen Bradley 500 PLC..., Thermal cycles, Heat..., OSHA 10-Hour Certified
Education
Idaho State University 2011 — 2013
Associate of Science (A.S.), EET (Electrical Engineering Technician)
Skyline High School 1976 — 1978
Diploma, Automobile/Automotive Mechanics Technology/Technician
CrossRoads RV April 2015 - Present
Jayco, Inc. July 2001 - Present
Skills
Customer Service, Customer Satisfaction
Education
Indiana University Bloomington 1994 — 1997
Bachelor of Science (BS), Psychology
General Atomics Aeronautical Systems May 2011 - Present
Crossroads RV January 2000 - May 2011
Education
Idaho State University 2009 — 2011
Certification, A&P Mechanics
CrossRoads RV August 2009 - Present
Education
Indiana University—Purdue University Fort Wayne 2005 — 2009
Bachelor of Science (BS), Audiology/Audiologist and Speech-Language Pathology/Pathologist