Crowne Plaza - St. Louis Downtown
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Crowne Plaza - St. Louis Downtown Employees
Crowne Plaza St. Louis Downtown July 2014 - Present
Renaissance St. Louis Airport Hotel April 2012 - July 2014
Extended Stay Hotels March 2011 - January 2012
Ameristar Casino January 2008 - February 2011
Qwest Communications 1999 - 2005
MCI 1986 - 1999
Skills
Hospitality Management, Revenue Analysis, Hospitality, Food & Beverage, Front Office, Resorts, Hospitality Industry, Pre-opening, Hotels, Hotel Management, Rooms Division, Yield Management, Property Management..., Casino, Guest Service Management, Hiring, Meeting Planning
Education
Lindenwood University
The Growth Partnership October 2007 - Present
The Growth Partnership October 2007 - Present
The Growth Partnership October 2007 - February 2008
Crowne Plaza St. Louis Downtown February 2007 - October 2007
Skills
Training Coordination, Outstanding Customer..., Microsoft Office, Coordinating Events, Proofreading, Website Administration, Contract Review, Training, Customer Service, Salesforce.com, Goldmine, Mass Email Marketing, Social Networking, Social Media Marketing, Contract Management, Management
Education
Missouri State University 2003 — 2006
Bachelors, Hospitality And Restaurant Administration
Waterloo High School 1999 — 2003
Sheraton Clayton Plaza November 2014 - Present
Crowne Plaza St. Louis Downtown December 2013 - August 2014
Panera Bread January 2012 - December 2013
Embassy Suites May 2006 - December 2011
Skills
Food & Beverage, Food Safety, Food Service, Food Preparation, Banquet Operations, Convention Centers, Barista Training, Bar Management, Baking, New Restaurant Openings, Menu Development, Restaurant Management, OnQ, Interviews, Inventory Management, Inventory Control, Microsoft Excel, Microsoft Word, Micros, Squirrel, Kronos WFC, Hiring Employees, Social Networking, ServSafe, Hotels, Catering, Food, Team Management, Customer Service, Hiring, Restaurants, Hospitality Management, MICROS, Banquets
Education
Calvary Christian High School 1989 — 1995
University of Cincinnati
Maritz August 2015 - Present
HomeSource Custom Homes October 2014 - 2015
Drive Social Media Saint Louis September 2013 - November 2014
Caesars Entertainment Corporation June 2012 - September 2013
Crowne Plaza St. Louis Downtown May 2011 - January 2012
Hostmark Hospitality Group September 2010 - May 2011
Atira Hotels March 2010 - September 2010
Hilton Garden Inn - O'Fallon/Green Mount 2008 - 2009
Lodging Hospitality Management 2006 - 2008
KFNS 590 and St. Louis Sports Magazine 2005 - 2006
Skills
Microsoft Office, Delphi, Hotelligence, Hospitality, Customer Service, Event Planning, Hotels, Hospitality Industry, Revenue Analysis, Hospitality Management, Event Management, Marketing, Social Media, Account Management, Social Media Marketing, Hotel Management, Leadership, Resorts, Team Building, Trade Shows, Banquets, Strategy, Pre-opening, Restaurants, Hotel Booking, Yield Management, Sales Management, Tourism, Brand Management, Food & Beverage, Marketing Strategy, Catering, Corporate Events, Meeting Planning, Front Office, Sales, OnQ, Sales Operations, Inventory Management, Market Planning, Training, Public Relations, Contract Negotiation, Casino, Menu Development, Convention Services, Business Development, CRM, Online Marketing, Customer Satisfaction
Education
Southern Illinois University, Edwardsville 2004 — 2006
BS, Mass Communications, Marketing
McKendree College 2001 — 2003
Metro East Lutheran
Excel Learning Center May 2015 - Present
The University of Texas at Austin August 2014 - March 2015
Crowne Plaza St. Louis Downtown April 2008 - June 2014
LegalShield 2005 - 2012
Doubletree Club Hotel Austin University Area February 2007 - February 2008
Embassy Suites Hotel Austin North July 2000 - March 2004
Purina Mills, LLC (Land O'Lakes, Inc) March 1997 - July 2000
Purina Mills 1993 - 1994
Radisson Hotel 1986 - 1988
University of Texas at Austin 1901 - 1902
Skills
Administrative Support, Microsoft Office, Calendars, Outlook, Office Management, PowerPoint, Confidentiality, Marketing, Sales, Access, Human Resources, Hospitality
Education
Southern Illinois University, Edwardsville 1994 — 1996
Completed 60 hours, Business
Southwestern Illinois College 1992 — 1994
Associates of Arts, Business
Embassy Suites St. Charles Hotel & Spa April 2014 - Present
Holiday Inn Hotels & Resorts July 2011 - Present
Crowne Plaza St. Louis Downtown March 2010 - July 2011
Crowne Plaza Hotel May 2005 - March 2010
St. Louis Convention & Visitors Commission May 2000 - May 2005
The Westin St. Louis Hotel May 2000 - June 2001
Adam's Mark Hotel December 1997 - May 2000
Skills
Leadership, Marketing, Sales, Management, Hotels, Customer Service, Customer Satisfaction, Fundraising, Human Resources, Trade Shows, Time Management, Catering, Networking, Hospitality, Meeting Planning, Hospitality Industry, Process Scheduler, Event Planning, Market Planning, Team Building
Education
Midwest College of Theology 2012 — 2013
Theology, Religion/Religious Studies
Lindenwood University 2010 — 2012
Bach. Business Administration, Business Administration and Management, General
Southwester Illinois College 2005 — 2007
Diploma; certificate, Computer Technology
Levy Restaurants March 2012 - Present
Crowne Plaza St. Louis Downtown March 2006 - November 2007
4pts by Sheraton Hotel Earth City, Mo May 2001 - November 2005
Skills
Culinary Skills, Catering, Fine Dining, Restaurant Management, Banquets, Food Service, Food & Beverage, Sanitation, Food, Recipes, Food Safety, Cooking, Inventory Management, Customer Service, Food Management, Inventory Control, Purchasing, Restaurants, ServSafe
Education
Construction Prep Center 2010 — 2010
Certificate of Completion, Construction Trades, A
Nu Way Truck Driver Training Center 2008 — 2009
Missouri State Class A Commercial Driver License
Southern Illinois University, Carbondale 1982 — 1987
Associate of Science (AS), Funeral Service and Mortuary Science
Crowne Plaza St. Louis Downtown March 2015 - Present
Crowne Plaza St. Louis Downtown August 2014 - Present
Davidson Hotels & Resorts 2010 - August 2014
Westin Hotels & Resorts August 2012 - June 2013
Ameristar Casinos, Inc. February 2008 - November 2009
Holiday Inn Hotel & Suites February 2007 - January 2008
Interlaken Resort & Country Spa May 2006 - December 2006
Racine Marriott Hotel November 2005 - May 2006
Racine Marriott Hotel January 2005 - November 2005
Skills
Pre-opening, Renovation, Front Office, Hospitality, Task Force, Housekeeping, Leadership Development, Staff Development, Guest Service Management, Hotel Management, Team Leadership, Bilingual Communications, Customer Satisfaction, Customer Service, Hiring, Catering, Restaurants, Management, Team Building, Team Motivation, Event Management
Education
College of DuPage
Hotel, Motel, and Restaurant Management
Nordstrom November 2014 - Present
Ascension Health May 2014 - August 2014
GadellNet 2013 - 2014
Crowne Plaza St. Louis Downtown May 2012 - December 2012
Skills
Customer Service, Leadership, Spanish, Microsoft Excel, QuickBooks, Sports, Time Management, Event Planning, Research, Public Speaking, Management, PowerPoint, Social Media, Sales, Teamwork
Education
Saint Louis University 2012 — 2015
Bachelor of Business Administration (B.B.A.) with a Spanish minor, Junior
The Catholic University of America 2011 — 2012
Cor Jesu Academy High School 2007 — 2011
Hilton Saint Louis Airport July 2012 - Present
Crowne Plaza St. Louis Downtown March 2010 - July 2012
Sky Box Sports Bar & Grill 2008 - 2010
Embassy Suites 1994 - 2008
Skills
Revenue Analysis, Hospitality, Hotels, Cuisine, Hospitality Industry, Food & Beverage, Budgets, Catering, Banquets, Front Office, Rooms Division, Fine Dining, Restaurants, Food Service, Customer Service, Meeting Planning, Food, Event Planning, Restaurant Management, Culinary Skills, Resorts, Yield Management, Hotel Management, Hospitality Management, Menu Development, Event Management, Marketing, Pre-opening, Sales, Micros, Guest Service Management, Recipes, OnQ, Leadership, Property Management...
Education
Southwest Missouri State University 1988 — 1993
BS, English
Ursuline Academy 1980 — 1984
The Chase Park Plaza Hotel October 2013 - Present
Marriott Hotels August 2010 - October 2013
Residence Inn by Marriott St. Louis Downtown December 2008 - July 2009
Crowne Plaza - St. Louis Downtown 2009 - 2009
St February 2008 - December 2008
Residence Inn by Marriott January 2006 - February 2008
select service Marriott hotels in October 1999 - January 2006
Marriott International October 1999 - January 2006
Skills
Sales, Marketing, Inventory Management, Research, Database Administration, Concept Development, Philosophy, Hospitality, Hotels, Budget, Training, Meeting Planning, Revenue Analysis, Hospitality Industry, Hospitality Management, Budgets, Marketing Strategy, Banquets, Management, Account Management, Trade Shows, Event Management, Customer Satisfaction
Education
University of Illinois at Urbana-Champaign
Bachelor of Science, Leisure Studies
HSMAI - Missouri Chapter 2013 - Present
HSMAI Missouri Chapter 2009 - Present
Expedia October 2008 - Present
Interstate Hotels & Resorts 2003 - October 2008
Crowne Plaza St. Louis Downtown April 1997 - October 2008
Interstate Hotels & Resorts 2000 - 2008
Henry VIII Hotel August 1995 - April 1998
Adam's Mark Hotel January 1993 - June 1995
Skills
Revenue Analysis, Hotels, E-commerce, Hospitality, Front Office, Yield Management, Lodging, Hospitality Industry, Online Travel, Tourism, Hospitality Management, Hotel Management, Hotel Booking, Sales Operations, Destination Marketing, Resorts, Leisure Travel, Rooms Division, Management, Sales, Catering, Revenue Forecasting, Leisure, Food & Beverage, Pricing, Training, Travel Management, Meeting Planning, Micros, GDS, Business Travel, Contract Negotiation, Property Management..., Negotiation, Pre-opening, Strategic Planning, Opera, MICROS
Education
Saint Louis University 1992 — 1995
Bachelor of Science (BS), Tourism and Hospitality Management
St. Louis University
BS, Tourism and Hospitality Management
Crowne Plaza St. Louis Downtown Director of SalesCrowne Plaza Downtown2000 - Present
Education
Millikin University
SYNCREON August 2015 - Present
Select Staffing November 2014 - August 2015
Love Hotel Management June 2014 - November 2014
Crowne Plaza , St. Louis Airport March 2014 - June 2014
Crowne Plaza St. Louis Downtown June 2013 - March 2014
Select Staffing December 2012 - May 2013
SelectRemedy May 2011 - December 2012
Comfort Inn & Suites of Edwardsville, IL October 2010 - April 2011
Millinnium Hotel October 2006 - May 2010
Four Points by Sheraton 2002 - 2004
Skills
Employee Relations, Inventory Management, Customer Service, Hospitality, Budgets, Hotel Management, Hospitality Management, Coaching, Process Scheduler, Hospitality Industry, Hotels, Operations Management, Sales Management, Forecasting, Team Building, Placement Services, Training Delivery, OSHA, Training, Customer Satisfaction, Front Office, Food & Beverage, Human Resources, Payroll, Leadership, Employee Training, Recruiting, Time Management, Temporary Placement, Interviews, Cold Calling, Temporary Staffing, Onboarding, Applicant Tracking...
Education
University of Phoenix 2013 — 2014
Masters, Psychology
University of Phoenix 2008 — 2010
BS, Business
Jackson State University
Crowne Plaza St. Louis Downtown Assistant Director of SalesCrowne Plaza St. Louis Downtown2000 - 2011
Crowne Plaza St. Louis Downtown 2000 - 2011
Skills
Meeting Planning, Hospitality, Revenue Analysis, Budgets, Hospitality Management, Hotels, Trade Shows, Hospitality Industry, Social Media Marketing, Sales, Catering, Hotel Management, Convention Services, Event Management, Front Office, Event Planning, Restaurants, Tourism, Food & Beverage, Food
Education
Millikin University
Radisson Blu Aqua Hotel Chicago July 2015 - Present
Radisson Blu Aqua Hotel Chicago September 2014 - Present
JHM Hotels March 2013 - September 2014
Ramada West Palm Beach November 2012 - February 2013
Crowne Plaza St. Louis Downtown November 2011 - November 2012
Holiday Inn Select August 2011 - November 2011
Holiday Inn Select July 2009 - August 2011
Holiday Inn Select July 2008 - July 2009
The Fluno Center January 2008 - July 2008
Skills
Meeting Planning, Hospitality, Front Office, Hospitality Industry, Sales, Market Planning, Revenue Analysis, Event Management, Hotels, Hospitality Management, Event Planning, Cold Calling, Lodging, Guest Service Management, Customer Service, Revenue Forecasting, Contract Negotiation, Hiring, Social Media Marketing, Leadership, Time Management, Training, Budgets, Customer Satisfaction, Leisure, Trade Shows, Property Management..., Hotel Management
Education
Marriott 2014 — 2014
Access edge
Madison Area Technical College
Associates Degree, Meeting and Event Planning Management
University of Wisconsin
Hotel and Restaurant Management
Crowne Plaza Clayton April 2012 - Present
Crowne Plaza St. Louis Downtown April 2011 - April 2012
Roberts Mayfair Hotel April 2010 - January 2011
Skills
Rooms Division, Front Office, Hospitality Industry, Revenue Analysis, OnQ, Lodging, Pre-opening, Micros, Resorts, Laundry, Property Management...
Education
Penn Foster 2009 — 2010
High School, One Year of Business Management
Crowne Plaza St. Louis Downtown December 2011 - Present
Hobby Lobby January 2011 - August 2011
Renaissance Oklahoma City August 2008 - November 2010
Skills
HR Polices, Employee Relations, Leadership Development, Hospitality Management, Hotel Management, Hospitality Industry, Onboarding, Benefits Administration, Hospitality, Hotels, Restaurants, Employee Benefits, Recruiting, Workers Compensation, Employee Engagement, Labor Relations, HR Policies, Succession Planning, Talent Management, SPHR, Pre-opening, New Hire Orientations, Performance Appraisal, Union Experience, EEOC, Payroll, Safety
Education
San Diego Mesa College 1980 — 1982
Business Administration
Abraham Lincoln High School 1977 — 1980
Diploma, College Prep, 3.83
Crowne Plaza St. Louis Downtown May 2011 - Present
Education
Central Missouri State University
Bachelor of Science (BS), Tourism and Travel Services Management
Crowne Plaza St. Louis Downtown October 2012 - Present
Sheraton St. Louis City Center January 2009 - October 2012
Sheraton Gateway Suites Rosemont IL March 2004 - January 2009
Education
St. Louis Community College 1990 — 1992
Hospitality Management