Direct General Auto Insurance
Industry: Insurance company
DescriptionCustomer service: 1 (877) 463-4732 Headquarters: Nashville, TN Founded: 1991 Parent organization: National General Holdings Subsidiaries: Direct General Insurance Agency, Inc,
Direct General Auto Insurance List of Employees There's an exhaustive list of past and present employees! Get comprehensive information on the number of employees at Direct General Auto Insurance. You can filter them based on skills, years of employment, job, education, department, and prior employment.
Direct General Auto Insurance Salaries. You can even request information on how much does Direct General Auto Insurance pay if you want to. Learn about salaries, pros and cons of working for Direct General Auto Insurance directly from the past employees.
Find People by Employers You can rekindle an old relationship, reconnect with a long-lost friend, former boss, business acquaintance who might be useful in your new line of work. With our employee database, the possibilities are endless. All you have to do is type in a couple of keywords and we'll bring you the exact information you wanted!
127 Direct General Auto Insurance employees in database. Find out everything there's to know about Direct General Auto Insurance employees. We offer you a great deal of unbiased information from the internal database, personal records, and many other details that might be of interest to you.
Direct General Auto Insurance Employees
Direct General Auto Insurance January 2014 - May 2015
Comexco September 2012 - December 2012
Confidential July 2012 - July 2012
Caen la mer May 2012 - May 2012
Sofitel Luxury Hotels and Resorts June 2011 - August 2011
KPMG January 2010 - February 2010
Skills
Accounting, US GAAP, French GAAP, International Accounting, Internal Audit, External Audit, Financial Analysis, International Business, Teamwork, Leadership, Microsoft Office, Internal Investigations, Team Management, Event Planning, Project Management, Process Improvement, Time Management, Cross-cultural Teams, French to English, English to French, Microsoft Excel
Education
Belmont University - Jack C. Massey Graduate School of Business 2014 — 2015
Master's degree, Accounting, Major GPA: 4.00 / Cumulative GPA: 3.85
Belmont University 2010 — 2011
Exchange Student, Major GPA: 3.92 / Cumulative GPA: 3.88
Ecole de Management de Normandie 2008 — 2014
Master's degree, International Business
Direct General Auto Insurance February 2014 - Present
Self Employed September 2012 - February 2014
Universal Risk Advisors May 2006 - September 2012
Skills
Property & Casualty..., Telemarketing
Education
Quinnipiac University - School of Business 1983 — 1985
Bachelor's degree, Finance and Financial Management Services
South Central CC 1981 — 1983
Associate's degree, Business Administration and Management, General
Copart July 2014 - Present
Copart July 2013 - July 2014
Copart July 2012 - July 2013
Direct General Insurance 2006 - July 2012
Direct General Auto Insurance 2012 - 2012
Direct General Auto Insurance 2004 - 2006
Direct General Auto Insurance 2003 - 2004
Skills
Claim, Insurance, Claims Management, Liability, Access, Customer Satisfaction, Sales, Automobile, General Insurance, Casualty, Commercial Insurance, Commercial Lines, Legal Liability, Property, Casualty Insurance, Customer Service, Team Building, Management
Education
University of South Florida 2004 — 2008
Psychology, IO Psychology, Business
Benjamin's Insurance Agency April 2014 - Present
Direct General Auto Insurance August 2007 - March 2014
Skills
Property & Casualty..., Life & Health Insurance..., Licensed Property &..., Life Insurance, Commercial Insurance, Term Life Insurance
Education
Orangeburg Calhoun Technical College
Associate's degree, Computer and Information Sciences and Support Services
Bliss Travel October 2011 - Present
AIG January 2009 - February 2011
Direct General Auto Insurance October 1999 - November 2008
Education
University of Phoenix 2013 — 2015
Bachelor of Business Administration (BBA), Entrepreneurial and Small Business Operations, 4.0
Southern University 1988 — 1990
General Studies
The Hackett Group 2012 - Present
Sitel 2011 - 2012
LexisNexis 2010 - 2011
Direct General Auto Insurance 2008 - 2010
Cummins Inc. 2007 - 2008
TeamHealth 2003 - 2007
Tennessee Valley Authority 2002 - 2003
Oracle 2000 - 2002
PwC 1999 - 2000
Brunswick Corporation 1998 - 1999
Skills
Accounting, Business Analysis, Business Intelligence, Business Process..., Change Management, Corporate Finance, Essbase, Financial Analysis, Financial Modeling, Financial Reporting, Forecasting, Hyperion Enterprise, Hyperion Planning, Management Consulting, Mergers & Acquisitions, Process Improvement, Project Management, Sarbanes-Oxley Act, Strategic Planning, Strategy, Acquisition Integration, Managerial Finance, Finance, ERP, SEC filings, Internal Controls, Executive Management, Analysis, Strategic Financial..., Business Planning, Consolidation, Financial Accounting, US GAAP, Business Strategy, HFM, Business Process, Sarbanes-Oxley, Budgets, Business Development, Variance Analysis, CPA, Management, Consulting, Outsourcing, EPM, Hyperion HFM, Cost Accounting, FDM, Cash Flow, Vendor Management
Education
Haslam College of Business at the University of Tennessee 2001 — 2002
Masters, Business Administration (Accounting and Finance)
University of Tennessee-Knoxville 1993 — 1998
Bachelors, Language and World Business (International Business and German)
The University of Bonn 1996 — 1997
German, ISEP Program
Net Profit Explosion, LLC. May 2015 - Present
Charter Schools USA December 2014 - May 2015
Aon Hewitt June 2014 - November 2014
Sedgwick CMS December 2011 - December 2012
FedEx April 2011 - December 2011
Kohl's Department Stores February 2009 - December 2010
DHL Global Mail Americas July 2007 - February 2009
Direct General Auto Insurance September 2006 - July 2007
UPS July 2002 - September 2006
Skills
HR Department Startup, Employment Law, Mediation & Advocacy, FMLA/ADA/EEO/WC, PeopleSoft Software, ADP E-Time, Strong Organizational..., Oral and Written..., Product Marketing &..., Microsoft Office, Staff Recruitment &..., Employee Relations, Alternative Dispute..., Benefits Administration, HR Project Management, Negotiation, Conflict Resolution, OSHA, New Hire Orientations, Training, Performance Management, Performance Appraisal, Key Performance..., Key Account Management, Organizational..., HR Policies, Leadership, Multiple Priorities, Multi Tasking, Financial Analysis, Import/Export Operations, Human Resources, Payroll, PeopleSoft, Deferred Compensation
Education
The University of Memphis 2002 — 2006
Bachelor of Business Administration (B.B.A.), International Business, 2.9
Direct General Auto Insurance January 2013 - Present
Education
Baton Rouge Community College 2013 — 2015
Associate of Science (A.S.), Business/Managerial Economics
Direct General Auto Insurance February 2012 - Present
Direct General Insurance October 2011 - February 2012
HomeWise Insurance Company October 2008 - October 2011
Travelers May 2006 - October 2008
USAA August 2003 - April 2006
USAA August 1999 - July 2003
USAA February 1990 - August 1999
Skills
Claims Management, Training, Insurance, Claim, SharePoint, Access, Property & Casualty..., Video Production, Final Cut Pro, Quality Assurance, Management, Liability, Negotiation, Human Resources, Microsoft Excel, Customer Satisfaction, SQL, Crystal Reports, SAS, Citrix, Excel
Education
Saint Leo University
Business
Capital One Auto Finance September 2014 - Present
Capital One Auto Finance July 2013 - September 2014
Direct General Auto Insurance January 2012 - July 2013
Allstate June 2011 - July 2013
Skills
Strategic Planning, Customer Service, Microsoft Excel, Budgets, Contract Negotiation, Negotiation, Sales, Team Building, Management, Process Improvement, Leadership, Cross-functional Team..., Project Planning, PowerPoint, Contract Management, Public Speaking, Vendor Management, Time Management, Business Process..., Financial Analysis
Education
DeVry University 2012 — 2015
Project Management, Project Management
ITT Technical Institute 2011 — 2012
Bachelors, Project Management
McKesson Specialty Health 2014 - Present
Take Care Health Systems April 2014 - October 2014
Rose Immigration Law Firm May 2013 - April 2014
Direct General Auto Insurance 2014 - 2014
Direct General Auto Insurance 2014 - 2014
Christian Broadcasting Network November 2002 - May 2013
Christian Broadcasting Network November 2002 - July 2004
King and Ballow Law Office February 2001 - April 2002
Skills
Speaker, MS Office Suite, Team Leadership, Notary Public, Non-profits, Fundraising, Event Planning, Leadership Development, Social Networking, Customer Service, Social Media Marketing, Teaching, PowerPoint, Microsoft Excel, Microsoft Word, Advertising, Youth Ministry, Management, Team Building, Social Media, Volunteer Management, Leadership, Public Relations, Strategic Planning, Public Speaking, Marketing, Nonprofits, Community Outreach, Creative Writing, Administrative..., Employee Relations, Newsletters, Editing
Education
Jack Welch Management Institute at Strayer University 2013 — 2016
Executive Masters of Business (M.B.A.), Business Administration and Management, 3.0
Nashville State Community College 2009 — 2010
Certificate, Non-Profit Management
Regent University 2009 — 2009
Organizational Leadership, 3.0
Tennessee Career College 1998 — 1999
Certificate, Paralegal, 4.0
Tennessee State University 1991 — 1995
Bachelor of Science, Communications, 3.0
North American Senior Benefits May 2014 - Present
Direct General Auto Insurance 2012 - 2014
Aon Hewitt 2010 - 2011
Western & Southern Financial Group 2008 - 2010
Primerica 2002 - 2008
ADP 2004 - 2006
Wachovia Security 1994 - 2002
Skills
Brokerage Operations, Financial Services, Strategic Financial..., Customer Retention, Life Insurance, Insurance, Term Life Insurance, Health Insurance, Whole Life, Employee Benefits, Disability Insurance, Casualty, Property & Casualty..., General Insurance, Accident, Retirement Planning, Medicare, Long Term Care Insurance, Fixed Annuities, Liability, Homeowners, Universal Life, Long-term Care, Property Damage, Motorcycle, Open Enrollment, Financial Analysis, Banking, Portfolio Management, Licensed Property, Critical Illness, Licensed Life, Life
Education
Livingstone College
Bachelor’s Degree, Business Administration, Management and Accounting
Salisbury University, Salisbury, MD
Business Administration and Management
EY August 2014 - Present
EY June 2012 - August 2014
Direct General Auto Insurance January 2011 - June 2012
Gainsco January 2007 - December 2010
Farmers Insurance September 2005 - January 2007
Nationwide Insurance December 1996 - September 2005
Skills
P&C Adjuster License -..., Property & Casualty..., Liability, Liability Analysis, Claims Handling, Claims Resolution, Claims Management, Recruiting, Insurance, System Implementations, Project Management, Leadership, Team Leadership, Performance Improvement, Performance Management, Performance Measurement
Education
The Ohio State University
Bachelor's Degree, Art History, Criticism and Conservation
Direct General Auto Insurance September 2014 - Present
Personable Insurance April 2013 - September 2014
Kemper Specialty February 2012 - April 2013
Kemper Specialty October 2011 - February 2012
Skills
Casualty, Claim, Claims Management, General Insurance, Liability, Property & Casualty..., Insurance, Property Damage, Legal Liability, Personal Injury, Professional Liability, Subrogation, Casualty Insurance, Claim Investigation, Commercial Insurance, Customer Service
Education
Eastfield College
Direct General Auto Insurance April 2014 - Present
Direct General Auto Insurance March 2001 - March 2014
Direct General Auto Insurance September 1996 - March 2001
Skills
Insurance, Property & Casualty..., Litigation Management, Liability, Claim, Casualty, Underwriting, Legal Liability, General Insurance
Education
Duquesne University School of Law 1991 — 1993
Doctor of Law (JD)
Westminster College (PA) 1985 — 1989
Bachelor of Arts (B.A.), Political Science and Government
Direct General Auto Insurance February 2015 - Present
Direct General Insurance July 2011 - February 2015
Goodwill Industries of Middle Tennessee December 2010 - July 2011
Goodwill Industries of Middle Tennessee May 2010 - December 2010
Western Kentucky University August 2008 - May 2010
Goodwill Industries of Middle Tennessee June 2009 - July 2009
Skills
Employee Relations, Employee Benefits, Performance Management, Onboarding, Employment Law, FMLA, HRIS, Resume Writing, Coaching, Personnel Management, Human Resources, Applicant Tracking..., New Hire Orientations
Education
Western Kentucky University 2008 — 2010
M.A., Industrial/Organizational Psychology
Murray State University 2005 — 2008
B.A., Psychology
Gallagher Bassett Services, Inc. October 2012 - October 2014
Direct General Auto Insurance June 2011 - October 2012
Hallmark Financial Services Limited March 2009 - June 2011
Byrd Investigations LLC May 2002 - March 2009
CNA Insurance April 2001 - April 2002
Reliance Insurance February 1999 - June 2000
RELIANCE INSURANCE COMPANY December 1997 - February 1999
ALLIANCE INSURANCE GROUP February 1996 - February 1997
Coregis GE Capital Svc December 1994 - February 1996
Royal Insurance Company October 1985 - December 1994
Skills
Property & Casualty..., Liability, Commercial Insurance, General Insurance, Claims Management, Litigation
Education
Loyola University Chicago 1979 — 1984
Bachelor of Arts (B.A.), Spanish, Business Administration, French
Acceptance Insurance February 2014 - Present
Brightway Insurance 2013 - January 2014
Homemaker/Mom November 2010 - September 2013
Direct General Auto Insurance February 2005 - November 2010
Skills
General Insurance, Life Insurance, Property & Casualty..., Term Life Insurance, Marketing Communications, Marketing, Direct Sales, Sales, Long-term Customer..., Customer Service, Customer Experience, Customer Engagement, Cash Management, Deposits, Data Entry, Data Analysis, Premium Financing, Public Speaking
Education
Florida School of Insurance 2009 — 2009
General Lines 2-20
University of Phoenix Online 2007 — 2008
Medical Administrative/Executive Assistant and Medical Secretary
Florida School of Insurance 2006 — 2006
Life and Variable Annuity 2-15
Gulf Coast Community College 2005 — 2005
Customer Service Rep 4-40(surrendered for 2-20)
MeMe's Caregiving January 2012 - January 2014
Sayle Oil Co July 2012 - December 2012
Direct General Auto Insurance December 2003 - September 2006
Chromcraft Furniture January 1999 - August 2000
Skills
Customer Service, Microsoft Office, Microsoft Excel, Microsoft Word, Event Management, Training, Public Relations, Teamwork, Negotiation
Education
Northwest Mississippi Community College 2009 — 2011
Associate of Applied Science, Medical Office Management/Administration
State Farm April 2010 - Present
State Farm April 2010 - Present
Direct General Auto Insurance February 2007 - December 2009
Skills
Insurance, Life Insurance, Property & Casualty..., Umbrella Insurance, Homeowners, Whole Life, Fixed Annuities, Liability, Universal Life, Flood Insurance
Education
Edison Community College 2000 — 2003
Isle of Capri Casino November 2008 - Present
Direct General Auto Insurance June 2002 - September 2008
Richard F. Dean Attorney at Law September 2001 - April 2003
Skills
Casino, Gaming Industry, Casino Gaming, Hospitality, Surveillance, CCTV, Hospitality Management, Security Management, Online Gaming, Asset Protection, Customer Satisfaction, Customer Service, Investigation, Policy, Protection, Public Speaking, Security, Supervisory Skills, Team Building, Training, Budgets, Leadership
Education
Belhaven University 2010 — 2013
Bachelor of Business Administration (BBA), Business Administration and Management, General
Social Security Administration January 2015 - Present
Safeco Insurance January 2014 - January 2015
Direct General Auto Insurance January 2012 - November 2013
God's Food Pantry January 2009 - January 2012
US Navy April 2000 - April 2004
Skills
Team Building, Management, Customer Service, Team Leadership, Training, Leadership, Program Management, Operations Management, Employee Relations
Education
Northcentral University 2013 — 2017
PHD, Business, 3.5
Texas A&M University-Commerce 2009 — 2011
MBA, Business Administration
Texas A&M University-Commerce 2007 — 2009
Applied Arts & Science, Business, 3.75
Collin College 2004 — 2007
Electronics Technology, Electronics, 3.5
Direct General Corporation August 2015 - Present
Direct General Auto Insurance October 2011 - Present
Allstate September 2008 - October 2011
Skills
Claims Handling, Claims Resolution, Claims Investigations, Insurance Claims, Auto Claims, Casualty Claims, Fraud Claims, Accident Investigation, Experienced Trainer, Mentoring, Policy Analysis, Underwriting, Carpentry, Computer Science, Claim, Insurance, General Insurance, Property & Casualty..., Casualty Insurance, Subrogation
Education
University of Phoenix 2008 — 2015
BS, Human Resources Management and Services
Maklow Planner Goodies January 2015 - Present
Perfectly Posh August 2014 - Present
Direct General Auto Insurance March 2003 - February 2015
Skills
Insurance, Life Insurance, Property, Health Insurance, Term Life Insurance, Customer Service, Sales, Risk Management, Customer Retention, Customer Satisfaction, Small Business, Microsoft Excel, Finance, Team Building, Direct Sales, Financial Planning, Microsoft Office, Microsoft Word
Education
Ridgeview High School 1999 — 2002
Diploma, General Studies
Florida State College at Jacksonville
State Farm January 2015 - Present
Direct General Auto Insurance January 2014 - December 2014
Costco Wholesale January 2013 - May 2013
Costco Wholesale August 2011 - January 2013
Costco Wholesale June 2010 - August 2011
Vibration Control Engineering June 2007 - May 2010
Skills
Microsoft Excel, Music, Entertainment, Public Speaking, Volunteer Management, Community Outreach, Program Development, Sales, Marketing, Customer Service, Singing, HTML, Social Media, Insurance
Education
Louisiana State University and Agricultural and Mechanical College 1999 — 2004
Bachelor of Arts (B.A.), History
Baton Rouge Magnet High School 1995 — 1999
High School Diploma, College Preparatory
Bowlmor AMF October 2014 - Present
Shoe Carnival March 2012 - October 2014
The outlets at Castle Rock August 2011 - September 2011
Convergys May 2010 - March 2011
Fts Usa October 2009 - May 2010
Bright House Networks September 2006 - August 2009
Direct General Auto Insurance October 2005 - September 2006
Toys R Us March 2005 - November 2005
Skills
Customer Service, Computers, Cash Handling Experience, Cash Management, Retail Sales, Cashiering, File Management, New Hire Training, Management, Leadership, Daily Reports, Problem Solving, Microsoft Office, Loss Prevention, Retail, Visual Merchandising, Customer Satisfaction, Inventory Management, Sales, Merchandising, Inventory Control
Education
Seminole State College 2011 — 2011
Basic AA
Seminole Community College 2004 — 2004
440/CSR Insurance License, 440/CSR
Lake Brantley High School 1999 — 2003
Diploma, four year diploma
Liberty Mutual Insurance May 2007 - August 2015
Direct General Auto Insurance December 2005 - September 2006
Countrywide Insurance Services, Inc. November 2003 - May 2005
AIG November 2002 - November 2003
Travelers January 2001 - November 2002
American Telecom Inc. December 1996 - January 2001
Skills
Sales, Property & Casualty..., Persuasion, Purchasing Negotiation, Honesty and Trustworthy, Team Building, Coaching, Dependable, Accepting Responsibility, Merciful and Empathetic, Communication, Umbrella Insurance, Health Insurance, Insurance, Casualty Insurance, Training, Liability
Education
Florida State University 1993 — 1995
Above 80 hrs of course training, Criminal Justice and Corrections
Seminole State College of Florida 1991 — 1993
Associate's Degree, Associate Of Arts Degree
Direct General Auto Insurance February 2015 - Present
Primerica Independent Representative April 2013 - Present
Insurance Auto Auctions January 2014 - February 2015
New York Life Insurance Company AARP Operations March 2010 - August 2013
Health Advocate Inc/PMSI MSA Services February 2006 - August 2009
Gold Standard November 2004 - November 2005
TechHealth October 2003 - November 2004
PharMerica July 2002 - October 2003
Cigna June 1997 - July 2002
Skills
Long-term Care, HIPAA, Health Insurance, Telephone Skills, Workers Compensation, Medical Records, Insurance, Customer Service, Elder Care, Healthcare, Ethics, Insurance Adjusting, Medical Terminology, Home Care, Term Life Insurance, Microsoft Office, Conflict Management, Patient Advocacy, Healthcare Management, Life Insurance, Pharmacy Technicians, Risk Management, Timely Decision Making, Wordperfect, Lotus Notes, Workers' Compensation..., Ancillary Services, Business, Compliance, CMS, Self-starter, Customer Satisfaction, Claims Handling, Claim, Employee Benefits, Financial Services, Debt Elimination, Debt Settlement, Indexed Annuities, Strategic Planning, Software Documentation, Public Speaking, Medicare, WordPerfect, Entrepreneurship, Leadership, Team Building, Training
Education
University of Central Florida 2008 — 2008
620-Independent Adjuster-All Lines
Florida Metropolitan University 2002 — 2006
Bachelor of Science (B.S.), Health/Health Care Administration/Management
D G Erwin Technical Center 1994 — 1996
Medical/Clinical Assistant
Southeastern Hospitality February 2007 - Present
City of Savannah March 2013 - August 2013
EDMC September 2010 - June 2011
Coastal Communications September 2006 - July 2008
Direct General Auto Insurance February 2001 - September 2006
Skills
Leadership, Recruiting, Business Development, Time Management, Organizational..., Interpersonal Skill, Team Building, Market Research, Management, Staff Development, Adult Education, Training, Strategic Planning, Leadership Development, Nonprofits, Budgets, Conflict Resolution, Student Financial Aid, Organizational..., Process Improvement, Higher Education, Accounting, Human Resources, Coaching, Data Analysis, Analysis, Performance Management, Research, Finance, Interviews, Public Speaking, Employee Training, Administrative..., Social Networking, Fundraising, Event Planning, Teamwork, Administration, Customer Service, Microsoft Office, Microsoft Excel, Marketing, Microsoft Word
Education
South University 2010 — 2011
MBA, Master, Business Administration; International Business
South University 2008 — 2010
Bachelor of Business Administration (B.B.A.), Finance and Financial Management Services, 3.8
Direct General Auto Insurance January 2014 - Present
Windhaven Insurance May 2012 - December 2013
Acceptance Insurance August 2009 - July 2012
AIG Personal Lines Claims October 2005 - July 2009
GMAC Insurance August 1997 - September 2004
Skills
Claims Management, Property & Casualty..., Casualty, General Insurance, Insurance, Liability, Commercial Insurance, Claim, Legal Liability, Workers Compensation, Risk Management, Employee Relations, Customer Service, Sales Management, Talent Acquisition, Executive Management, Team Building, Account Management, Team Leadership, New Business Development, Property Damage, Litigation, Fixed Annuities, Subrogation, Liability Analysis, Commercial Lines, Litigation Management, Claim Investigation, Claims Handling, Professional Liability, Claims Resolution, Umbrella Insurance, Adjustments, Reinsurance, Inland Marine, Accident, Underwriting, Workers' Compensation..., Health Insurance, Excess, Homeowners, Employment Practices..., Insurance Law
Education
University of Florida 1987 — 1991
Bachelor of Science (BS), Dual Major - Psychology & English
Keller Graduate School of Management of DeVry University 2004 — 2011
MBA, HR Concentration
Direct General Auto Insurance January 2015 - Present
Skills
Visual Studio, ASP.NET, Python, JavaScript, Linux, Programming, C#, Microsoft Excel, Windows, Microsoft..., Test Automation, Possess solid computer..., Languages- Arabic (..., Trouble-shooting, and..., Team Leadership, Database Design, Windows, Troubleshooting, Microsoft Office, ZEPHYR Real Time Test..., ClearCase, ClearQuest, Sikuli IDE
Education
Florida Institute of Technology 2014 — 2016
Master of Business Administration (M.B.A.)
Tennessee State University 2008 — 2012
BS
Direct General Auto Insurance May 2015 - Present
Direct General Auto Insurance February 2014 - May 2015
Direct General Auto Insurance October 2012 - February 2014
Mapco Express October 2011 - June 2012
Wal-Mart February 2008 - September 2011
Dell July 2007 - February 2008
Skills
Management, Underwriting, Customer Service, Retail, Inventory Management, Microsoft Excel, Merchandising, Microsoft Word, Microsoft Office, Customer Satisfaction, PowerPoint, Outlook, Insurance, New Business Development, Teamwork, Property
Education
Middle Tennessee State University 2008 — 2010
Master of Arts, Economics; Financial Economics
Middle Tennessee State University 2001 — 2006
Bachelor of Science, Engineering Technology; Electro-mechanical Engineering Technology
Ally Financial Inc. 2012 - 2013
Heral Enterprises 2012 - 2012
Direct General Auto Insurance 2010 - 2012
Sherwin Williams 2007 - 2010
BMG Lending 2006 - 2007
Aegis Mortgage 2005 - 2006
AIG Life 2004 - 2005
Education
University of Central Arkansas 2000 — 2004
Bachelor of Business Administration (B.B.A.), Finance and Financial Management Services
Bankers Financial Corporation July 2015 - Present
Acceptance Insurance February 2015 - July 2015
Direct General Auto Insurance January 2014 - February 2015
Mercury Insurance January 2013 - January 2014
Sunbelt Staffing June 2012 - January 2013
Progressive Insurance August 2011 - April 2012
Humana July 2009 - March 2010
MetLife 2005 - 2008
Skills
Employee Relations, Applicant Tracking..., College Recruiting, Technical Recruiting, Talent Acquisition, Vendor Management, Staffing Services, Recruiting, Temporary Placement, Employee Benefits, Healthcare, Leadership, Training, Sales, Human Resources, Interviews, Management, Benefits Administration, Insurance, Time Management, Team Building, Performance Management, Workers Compensation, Employee Training, Process Improvement, Coaching, Payroll, Leadership Development, Call Centers, Account Management, Health Insurance, Building Relationships, Claim, Property
Education
Saint Leo University 2013 — 2015
Master of Business Administration (M.B.A.)
Saint Leo University 2009 — 2012
Bachelor's degree, Business and Accounting
Hillsborough Community College
Murphy Oil June 2014 - Present
Self Employed October 2013 - May 2014
Fundamentals Daycare August 2013 - October 2013
AAFES 2010 - 2013
Target November 2008 - March 2009
Target November 2008 - March 2009
AAFES October 2004 - September 2005
Direct General Auto Insurance November 2003 - March 2004
Direct General Auto Insurance November 2003 - March 2004
Lake After Hours Urgent Care June 2003 - September 2003
Education
Delta College of Arts & Technology 2014 — 2015
Medical Office Assistant/Specialist, A
University of Phoenix 2009 — 2009
n/a, Healthcare Administration
Holden High School 1996 — 2000
Diploma, General, 12
Direct General Auto Insurance February 2015 - Present
Sunrise Medical Consultants December 2008 - February 2015
Kemper Insurance January 2007 - December 2008
Farmers Insurance January 2006 - January 2007
Skills
Claim, Property, Liability, Insurance, Workers Compensation, Casualty, Claims Management, Account Management, Team Building, Training, Marketing, Claims Resolution, Workers' Compensation..., Marketing Strategy
Education
Portland State University 2004 — 2006
B.S. Business/Marketing
Oregon State University 2002 — 2004
Business
Direct General Auto Insurance November 2014 - Present
Kemper Insurance August 2011 - November 2014
Unitrin Specialty November 2007 - October 2011
Valdosta Collision Center July 2006 - November 2007
Safeco Insurance March 2005 - July 2006
GEICO 2003 - March 2005
GEICO 2000 - 2003
GEICO 1995 - 2000
Skills
Budgeting, Planning, Claims, Insurance, Liability, Organizational..., Budgets, Project Planning, Claim, Strategy, Analysis, Claims Management, Coaching, Leadership, Property & Casualty..., Casualty, Customer Satisfaction, Management, Training, Subrogation, Commercial Insurance, Customer Service, General Insurance, Process Improvement, Team Building, Performance Management, Negotiation
Education
Columbia College 2009 — 2010
BA, Business
Valdosta State University 1988 — 1991
Biology
Direct General Auto Insurance Insurance AgentDirect General Auto InsuranceJuly 2014 - Present
Usagencies Casualty Insurance July 2010 - December 2013
Security Finance February 2007 - July 2010
Days Inn January 2001 - January 2007
Skills
Insurance, Managerial Finance, Collections, Data Entry, Management
Education
South Louisiana Community College 2013 — 2015
Associate's Degree, Business, Management, Marketing, and Related Support Services, 3.5
Boyd Management October 2014 - Present
Direct General Auto Insurance August 2013 - August 2014
Allstate July 2012 - August 2013
Direct General Auto Insurance August 2011 - July 2012
Skills
Sales, Insurance, Property & Casualty..., Homeowners, Life Insurance, Term Life Insurance, Umbrella Insurance, Renters, Cold Calling, Customer Service, Customer Satisfaction, Customer Retention, Microsoft Office, Microsoft Word, Microsoft Excel
Education
Midlands Technical College 2014 — 2016
Associate's Degree
Direct General Auto Insurance August 2005 - Present
Skills
Insurance, Liability
Education
New York Institute of Technology 2004 — 2007
Bachelor's Degree, Literature
Pellissippi State Community College 1995 — 2001
Associate of Arts (AA), Art History
Bridgestone August 2015 - Present
Direct General Corporation February 2015 - August 2015
Direct General Auto Insurance November 2013 - February 2015
The Buntin Group July 2008 - October 2013
Signature Advertising & Digital Solutions May 2007 - July 2008
Signature Advertising & Digital Solutions January 2007 - May 2007
Skills
Advertising, Social Media Marketing, Integrated Marketing, Digital Marketing, Event Planning, Adobe Creative Suite, Online Advertising, Marketing Communications, Email Marketing, B2B, Brand Development, Market Planning, Social Media, Marketing, Account Management, Marketing Strategy, Brand Management, Direct Marketing, Marketing Research, Direct Mail, Media Planning, Leadership, Interactive Marketing, Management, CRM, Relationship Marketing, Retail, Creative Strategy, Social Networking, Media Buying, Facebook, Mobile Marketing, Lead Generation, Digital Media, Digital Strategy, Marketing Management, Outdoor Advertising, Creative Direction, Online Marketing, Advertising Sales, Public Relations, Market Research, Sponsorship, Corporate Communications, Sales, SEM, Copywriting, Salesforce.com, Google Analytics, PPC
Education
The University of Phoenix 2014 — 2016
Master of Business Administration (M.B.A.), Business Administration and Management, General
The University of Memphis 2001 — 2007
Bachelor of Arts in Communication, Advertising/Marketing
Direct General Auto Insurance July 2014 - Present
We Insure Florida December 2011 - April 2014
Morrow & Morrow Insurance, Inc 2008 - 2012
Morrow & Morrow Insurance, Inc 2008 - 2012
Skills
Liability, Property & Casualty..., Sales, Marketing, Commercial Insurance, Insurance, Workers Compensation, Term Life Insurance, Small Business, Health Insurance, Umbrella Insurance, Professional Liability, Legal Liability, Disability Insurance, Casualty, Life Insurance, Homeowners, Customer Service, Brokers, Inland Marine, Long-term Care, Commercial Lines, Accident, Marine Insurance, Universal Life, Whole Life, General Insurance, D&O, Motorcycle, Licensed Property &..., Claim, Personal Lines Auto, Insurance Brokerage, Underwriting, Employee Benefits, Fixed Annuities, Medicare, Retirement, Claims Management, Retirement Planning, Financial Planners, Reinsurance, Employment Practices..., Critical Illness, Property, Excess, Renters, Agents, Series 6, IRAs
Education
University of Florida
Bachelor of Business Administration (BBA), Real Estate
Allstate January 2015 - Present
Direct General Auto Insurance August 2013 - Present
Travelers August 2005 - August 2013
PDA Property Damage Appraisers August 2001 - August 2004
Skills
Commercial Lines, Personal Lines Auto, Motorhomes, RVs, General Insurance, Heavy Equipment, Photography, Claim, Auto Appraisal, Property Damage, Motorcycle, CCC Pathways, Auto Claims, Claims Handling, Insurance, Commercial Insurance
Education
Jamestown Community College 1990 — 1991
Frewsburg Cental School 1984 — 1989
Filmworkers Club Nashville December 2013 - Present
Edmondson Designs August 2009 - Present
Direct General Auto Insurance May 2011 - December 2013
YMCA of Middle Tennessee March 2010 - April 2011
the DCH Group November 2008 - December 2009
Young Broadcasting October 1998 - November 2008
YMCA 1992 - 1999
Skills
Video Production, Final Cut Pro, Animation, After Effects
Education
Middle Tennessee State University 1993 — 1998
Bachelor's
McGavock High School 1989 — 1993
Allstate December 2014 - Present
Direct General Auto Insurance July 2013 - December 2014
State Farm Insurance October 2012 - June 2013
Skills
Customer Service, Sales, Life Insurance, Property & Casualty..., Income Protection, Asset Protection, Universal Life, Term Life Insurance, Umbrella Insurance, Training, Team Building, Strategic Planning, Microsoft Office, Marketing, Leadership, Insurance, General Insurance, Fixed Annuities, Disability Insurance, Commercial Lines, Commercial Insurance, Account Management
Education
ITT Technical Institute-Cordova 2005 — 2009
Bachelor of Business Administration (B.B.A.), Business Administration and Management, General
Olive Branch High School 1995 — 1999
High School Diploma
Direct General Auto Insurance August 2013 - Present
Mercury Insurance November 2011 - Present
GEICO October 2008 - December 2010
Ameritel August 2006 - January 2008
Education
Florida A&M University 2012 — 2013
Master of Business Administration (M.B.A.), Business Administration and Management, General
Bethune-Cookman University 2004 — 2008
Bachelor's Degree, Management Information Systems
Direct General Auto Insurance May 2014 - Present
Direct General Auto Insurance August 2009 - May 2014
Avis Budget Group May 2009 - August 2009
Avis Budget Group February 2008 - May 2009
Avis Rent a Car July 2005 - February 2008
Avis Rent a Car October 2003 - July 2005
Skills
Team Building, Customer Service, Performance Management, Employee Management, Onboarding, Sales, Insurance, Local Marketing, Networking, Employee Relations, Inventory Control, Problem Solving, Sales Operations, Sales Management, Motivation, Strategic Planning, Customer Satisfaction, Recruiting, New Business Development, Employee Engagement, Team Leadership, Team Management, Budgets, Time Management, Management, Training, Coaching
Education
Michigan State University College of Law 1998 — 1999
Michigan State University 1994 — 1998
BS, Education
Direct General Auto Insurance February 2014 - Present
Skills
.NET, Database Design, SQL, C#, ASP.NET Web API, ASP.NET, Entity Framework, Microsoft SQL Server, LINQ, Agile Methodologies, Enterprise Design..., HTML, T-SQL, IIS, ADO.NET, WCF, SDLC, ASP.NET MVC, TFS, JavaScript
Education
Middle Tennessee State University 2006 — 2010
B.B.A., Computer Information Systems
Direct General Auto Insurance September 2014 - Present
Kohl's Department Stores August 2014 - September 2014
Optum/Connextions June 2013 - August 2014
H&R Block January 2013 - April 2014
H&R Block - Oakmonte Plaza January 2013 - April 2013
Adecco Staffing, USA May 2012 - August 2012
West Corporation October 2009 - January 2012
Amenity Service Incorporated May 2009 - July 2009
BIOTREND Chemicals, LLC October 2006 - November 2008
Liz Claiborne May 2006 - February 2008
Skills
Customer Service, Time Management, Retail, Team Building, Marketing, Sales, Social Networking, Employee Training, Team Leadership, Public Speaking, Coaching, Recruiting, Advertising, Spanish, Strategic Planning, Teamwork, Leadership, Negotiation, Marketing Strategy, New Business Development, System Administration, Account Management, Customer Satisfaction, Training, Hospitality, Real Estate, Market Research, Administration, Contract Negotiation, Administrative Support, Accounting, Healthcare, Biotechnology, Tourism, Nursing, Customer Relations, Creative Problem Solving, Mentoring, Social Media Marketing, Sales Management, Problem Solving, Marketing Communications, Purchasing, Inventory Management, Management, Insurance, Health Insurance, Property & Casualty...
Education
1971 — 1975
B. S. Education, Spanish/French
Golden Gate University 1976 — 1990
non-degree, business administration, Business Administration and Management, General
Okaloosa-Walton Community College 1982 — 1990
Non-Degree, Business and Biological Sciences
Pensacola Junior College 1990 — 1992
Non-Degree, Registered Nursing/Registered Nurse, 3.0
Fenwick High School
Razors Edge Consulting LLC 2009 - Present
Direct General Auto Insurance 2014 - 2014
Progressive Insurance 2004 - 2009
Progressive Insurance 1999 - 2003
Progressive Insurance 1985 - 1999
Skills
Claim, Claims Management, Business Analysis, SDLC, Process Improvement, Insurance, Casualty, Training, Strategy, Program Management, Management, Project Management, Business Intelligence, Claims Handling, Policy, Negotiation, Leadership, Human Resources, Customer Satisfaction, Property & Casualty..., Liability, Legal Liability, Claim Investigation, Analysis, Litigation Management, Commercial Insurance, Claims Resolution, General Insurance, Casualty Insurance
Education
State University of New York at Buffalo - School of Management 1981 — 1984
Bachelor of Science, Business
Direct General Auto Insurance March 2014 - Present
Belmont August 2012 - Present
US Army August 2008 - May 2012
Skills
•Able to work under..., •Good oral and written..., •Compiled and fused..., •Proficient in..., •Good understanding of..., •Supervised 12..., •Constructed monthly..., Accounting, Intelligence, Security Clearance, Human Resources, Microsoft Excel, Training, Government, Microsoft Office, Research
Education
Belmont University 2012 — 2015
Hutchinson Auto Mall August 2015 - Present
GEICO January 2009 - June 2010
Direct General Auto Insurance September 2007 - December 2008
Direct General Auto Insurance March 2005 - August 2007
Grupo Elektra March 1998 - May 2001
Skills
Customer Service, Team Management, Computers, Microsoft Word, Microsoft Excel, Outlook, Windows
Education
Central Georgia Technical College 2011 — 2015
Associate's degree, Early Childhood Education and Teaching
Instituto en Computacion Electronica e Informatica 2000 — 2002
Associate's degree, Computer Programming, Technical Programmer/Analyst
Universidad Autónoma de Tamaulipas 1995 — 1997
Computer Science
MetLife September 2014 - Present
Direct General Auto Insurance June 2012 - September 2014
GEICO January 2003 - August 2011
Rooms To Go January 2000 - January 2003
Skills
Property & Casualty..., PIP, Liability, Management, Multi Tasking, Meet Deadlines, Self Management, Highly motivated..., Customer Service, Customer Oriented, Phone Etiquette, Multi-line Phone, Conflict Resolution, Microsoft Office, Microsoft Excel, Microsoft Word, PowerPoint, Access, Marketing Strategy, Strategic Planning, Possess strong..., Public Speaking, Claim, Insurance, Team Building, Leadership
Education
Florida Southern College 2012 — 2013
Master of Business Administration (MBA), Business Administration, Management and Operations
Florida Southern College 2004 — 2010
Bachelor of Business Administration (B.B.A.), Business Administration, Management and Operations
Direct General Auto Insurance October 2014 - Present
NASBA May 2014 - October 2014
Rexel May 2011 - December 2011
Blue Grass Community Foundation August 2010 - December 2010
Skills
Microsoft Excel, Probability, Financial Economics, Quantitative Finance, Nonprofits, Probability Theory, Financial Mathematics, Interest Theory, AS400 system, SQL
Education
University of Kentucky 2006 — 2010
Bachelor of Science, Economics, 3.5 GPA
Wirtschaftsuniversität Wien 2009 — 2009
Accounting, Finance, Global Leadership Competencies
Direct General Auto Insurance August 2014 - Present
National Claims Adjusters, Inc. November 2013 - July 2014
Shelter Insurance February 2009 - October 2013
International Insurance Institute, Inc April 1996 - February 2009
Nashville Claims Association 1998 - 2009
Nashville Claims Association 1998 - 2009
Nashville Claims Association 1998 - 2009
Allstate Insurance 2003 - 2006
Vision Insurance Group May 1998 - July 2001
Permanent General November 1985 - August 1998
Skills
Certified Spin..., Property & Casualty..., Claims Management, Insurance, Casualty, Legal Liability, Claim, Liability, Training
Education
Middle Tennessee State University 1984 — 1986
AICPCU
CPCU, Insurance
Brentwood Academy
Brentwood Academy
Valencia College May 2013 - Present
Berlitz Corporation 2011 - 2012
Vitagliano Orthodontics 2008 - 2010
Direct General Auto Insurance 2003 - 2006
David/Greg Insurance Consultants, Inc. 2004 - 2005
Cash Register Auto Insurance January 2001 - 2003
Skills
Research, PowerPoint, Higher Education, Public Speaking, Microsoft Office, Microsoft Word, Microsoft Excel, Editing, Customer Service, Leadership Development
Education
University of Central Florida 2014 — 2016
Bachelor's degree, Political Science Pre-Law Track
Valencia Community College 2012 — 2013
Associate of Arts (AA), General Studies
Apple November 2014 - Present
Hillsborough County Animal Services May 2014 - August 2014
Tampa Police Department January 2014 - May 2014
Direct General Auto Insurance May 2013 - March 2014
Sears, Roebuck and Co. April 2013 - May 2013
Insurance Enrollment Center LLC November 2008 - November 2012
Pace University September 2010 - July 2011
Palm Beach County School District August 2009 - June 2010
Rayben Capital Growth Corporation June 2007 - September 2007
Skills
Windows, HTML, Web Development, Training, Visual Basic, Claim, Microsoft SQL Server, SQL, JavaScript, Mac OS, Dreamweaver, Computer Hardware, Active Directory, Windows 7, WordPress, Web Design, Microsoft Office, Microsoft Excel, Customer Service, Microsoft Word, Public Speaking, Social Media, Sales, Event Planning, Social Networking, Leadership, Management, PowerPoint, OS X, Time Management, Teamwork, Access, Research, Teaching, Customer Satisfaction, Outlook, Data Entry, Retail, Mac, Fundraising, Event Management, Technical Support, Team Leadership, iOS, Windows XP
Education
University of South Florida 2014 — 2016
Bachelor's Degree, Criminology
Hillsborough Community College 2011 — 2014
Associate's Degree, Criminal Justice
Pace University 2010 — 2011
Bachelor's Degree, undeclared
White Plains High School 2006 — 2008
High School Diplomoa
ANSolutions May 2015 - Present
Direct General Auto Insurance March 2014 - May 2015
Emdeon October 2013 - February 2014
Seagate Technology May 2011 - May 2013
Dell Inc September 2006 - November 2009
Skills
Process Improvement, Vendor Management, Project Management, SDLC, Leadership, Disaster Recovery, Management, Information Technology, PMP, Enterprise Software, Visio, Program Management, Servers, Databases, Business Analysis, Customer Service, IT Management, Integration, Data Center, Software Project..., ITIL, Business Process..., IT Strategy, SharePoint, Business Intelligence, Analysis, Cross-functional Team..., Agile Methodologies, Microsoft Office, Team Leadership, Consulting, System Administration, Software Documentation, Requirements Analysis, Business Process, Requirements Gathering, Virtualization, Cloud Computing, IT Service Management, Sales, Troubleshooting, Testing, Microsoft Project, SQL, Software Development, CRM, Training, Enterprise Architecture, Vendor Relationship..., Third Party Vendor...
Education
University of Central Oklahoma 2004 — 2006
Bachelor of Science (B.S.)
Oklahoma State University 2001 — 2003
Elementary Education and Teaching
University of Central Oklahoma
Master of Education (MEd), Adult and Continuing Education and Teaching
New York Life Insurance Company May 2015 - Present
Direct General Auto Insurance 2013 - Present
Direct General Auto Insurance June 2013 - May 2015
Skills
Liability, Commercial Insurance, General Insurance, Legal Liability, Umbrella Insurance, Life Insurance, Claim, Underwriting, Term Life Insurance, Workers Compensation, Health Insurance, Homeowners, Disability Insurance, Professional Liability, Claims Management, Whole Life, Fixed Annuities
Education
University of Louisiana at Monroe
Bachelors degree in Business, Bachelor of Business Administration
University of Louisiana at Monroe
Bachelor of Business Administration (B.B.A.), Economics
Abacus Technology Corporation November 2014 - Present
SSE March 2013 - November 2014
Fortegra Financial June 2012 - March 2013
Delta Electric Power Association March 2008 - May 2012
Direct General Auto Insurance January 2004 - March 2008
Nucor Corporation August 2000 - January 2004
Garan, Incorporated April 1997 - August 2000
Baxter International Inc. November 1995 - April 1997
Takata August 1993 - November 1995
Skills
ASP.NET, XML, .NET, SQL, C#, Microsoft SQL Server, Web Applications, SDLC, Software Documentation, RPG, AJAX, Web Services, Databases, HTML, jQuery, Scrum, Visual Studio, CSS, Software Development, Agile Methodologies, Software Project..., Requirements Gathering, Systems Analysis, Software Design, JavaScript, Embedded SQL, LINQ, SharePoint, AS400 system, DB2, VB.NET, Visio, OS/400, Integration, User Acceptance Testing, Database Design, ASP.NET MVC, Visual Basic, Requirements Analysis, RPG Free, Data Warehousing, Enterprise Architecture, AngularJS, MongoDB, Bootstrap, HTML5, CSS3, IBM iSeries
Education
Free Code Camp 2015 — 2016
Full Stack Web Development, Computer Software Engineering
Mississippi Delta Community College
Liberal Arts
Whitehouse High School
High School Diploma, General Studies
Direct General Auto Insurance May 2014 - Present
Travelers October 2007 - May 2014
Broward Sheriff's Office March 1990 - May 2006
Broward Sheriff's Office (BSO) 2004 - 2006
Skills
Claim, Liability, Claims Management, Property Damage, Property & Casualty..., Legal Liability, Investigation, Fraud, Claims Investigations, Casualty, Insurance, Commercial Insurance, Accident, Private Investigations, General Insurance, Casualty Insurance, Background Checks, Claim Investigation
Education
Lynn University 2001 — 2003
Bachelor’s Degree, Criminal Justice
Crowe Horwath LLP January 2015 - March 2015
Direct General Auto Insurance February 2014 - August 2014
Crowe Horwath LLP June 2014 - June 2014
Rashford Kruse & Associates July 2013 - February 2014
Sullivan F Marsden PC June 2013 - September 2013
Jo-Ann Stores, Inc. September 2012 - July 2013
Jo-Ann Stores, Inc. June 2012 - August 2012
Skills
Auditing, Tax, Accounting, Financial Reporting, Tax Preparation, Treasury, Account Reconciliation, Financial Accounting, Financial Analysis, Leadership, General Ledger, Customer Service, Japanese, Phone Etiquette, Microsoft Excel, Microsoft Word, Microsoft Office, PowerPoint, Academic Tutoring, Research, Childcare, Budgets, Accounts Payable, Financial Statements, Accounts Receivable, Social Media
Education
Belmont University 2015 — 2016
Master of Accountancy, Accounting
Belmont University 2011 — 2015
Bachelor of Business Administration, Accounting
The American School in Japan 2008 — 2011
High School Diploma
Teleperformance, USA/USAA May 2014 - Present
Direct General Auto Insurance 2006 - 2014
Hampton Circuit Court October 2005 - November 2006
Education
Norfolk State University 1999 — 2003
Bachelor of Arts (B.A.), Sociology/Urban Studies
Norfolk State University
Bachelor of Arts (BA), Sociology
COUNTRY Financial® February 2015 - Present
Direct General Auto Insurance May 2014 - February 2015
AIG American General August 2009 - May 2014
Wells Fargo June 2006 - July 2009
Skills
Insurance, Project Management, Business Development, Cold Calling, Business Strategy, Financial Services, Process Improvement, Strategic Planning, Team Building, Mortgage Lending, Account Management, Leadership, Leadership Development, Sales Operations, Strategy, Employee Benefits, Sales, Sales Management, Life Insurance, Health Insurance
Education
Kaplan University 2015 — 2016
Master's degree, Public Administration
Troy University 2008 — 2010
Master's degree, Business Administration and Management, General
University of Alabama 2002 — 2006
BS, Political Science/ Risk Management
Direct General Auto Insurance February 2015 - Present
Direct General Auto Insurance April 2011 - February 2015
Direct General Corporation October 2010 - April 2011
Gaylord Entertainment November 2009 - October 2010
Pella Corporation November 2004 - November 2009
Skills
Employee Relations, Performance Management, Deferred Compensation, Employee Engagement, Employee Benefits, Onboarding, Human Resources, Human Resource..., Lean Manufacturing, Team Building, Training, Benefits Administration, Workers Compensation, Talent Acquisition, Project Management
Education
Murray State University 2006 — 2008
Master of Science, Organizational Communication
EFC Systems January 2014 - Present
Store Opening Solutions November 2013 - January 2014
Direct General Auto Insurance May 2013 - November 2013
Dollar Tree Stores June 2010 - May 2013
Skills
SQL, Microsoft SQL Server, Visio, SharePoint, Access, Databases, SDLC, Data Warehousing, .NET, Agile Methodologies, C#
Education
Middle Tennessee State University 2008 — 2013
Bachelor of Science (BS), Computer Information Systems
H&R Block December 2014 - Present
Volunteer Positon April 2013 - June 2014
Xerox May 2011 - November 2013
Adecco Staffing, USA August 2009 - May 2011
Direct General Auto Insurance August 2008 - January 2009
ACB October 2006 - November 2007
Self Employed (Inspire Enterprise) January 2004 - December 2006
Skills
Outlook, Call Centers, Management, Customer Service, CRM, Microsoft Word, Microsoft Excel, SAP, Lotus Notes, Microsoft Office
Education
Christian Brothers University 1996 — 2003
Bachelor of Science in BusinessAdministration, Accounting
AssuranceAmerica October 2014 - Present
Direct General Auto Insurance June 2012 - October 2014
Acceptance Insurance November 2009 - April 2012
UAIG October 2006 - June 2009
GEICO November 2002 - October 2006
Skills
Microsoft Office, Microsoft Excel, PowerPoint, Leadership, Training, Management, Microsoft Word, Research, Sales, English, Claims Management, Claims Handling, Claims Resolution, Claims Investigations, Auto Claims, Fraud Claims, Litigation Management, Claim, Liability, Litigation, Insurance, Property, Casualty Insurance, General Insurance, Customer Service, Property & Casualty..., Subrogation, Legal Liability
Education
University of Florida 1998 — 2002
Bachelor of Science (BS), Psychology
Direct General Auto Insurance February 2015 - Present
Crosslin & Associates, PC December 2010 - January 2015
Outback Concerts 2010 - 2010
Country Music Association January 2009 - June 2009
Skills
CPA, Auditing, GAAP, Accounting, Financial Reporting, Financial Statements, QuickBooks, External Audit, Internal Controls, Nonprofits, Financial Accounting, Non-profits
Education
Belmont University - Jack C. Massey Graduate School of Business 2009 — 2010
Master of Accountancy
Trevecca Nazarene University 2005 — 2009
BS, Business Administration
Builders Mutual Insurance Company May 2015 - Present
Direct General Auto Insurance February 2014 - October 2014
Direct General Insurance September 2009 - February 2014
H&R Block 2007 - 2009
Belk 2005 - 2007
Herff Jones 2003 - 2005
Skills
Sales Management, Retail, Customer Service, Insurance, Sales, Account Management, Customer Satisfaction, Marketing, Profit, Budgets, Cold Calling, Customer Retention, Employee Relations, Strategic Planning, Team Building, P&L, Sales Operations, Recruiting, Direct Sales, Coaching, Performance Management, Merchandising, Forecasting, Store Management, New Business Development, Team Leadership, Leadership, Operations Management, Training, Management, Pricing, Sales Process
Education
University of South Carolina-Columbia 1984 — 1987
BS, Management - retail
Liberty University
Master of Management & Leadership - completed 1 class
U.S. Coast Guard Reserve Sector Houston Galveston August 2015 - Present
Direct General Auto Insurance October 2013 - Present
USCG Reserve Maritime Safety and Security Team (91104) June 2011 - August 2015
USCG Maritime Safety and Security Team (91106) May 2010 - June 2011
USCG Pacific Tactical Law Enforcement Team May 2007 - May 2010
USCG Sector Houston-Galveston March 2003 - May 2007
USCGC Midgett (WHEC-726) September 2001 - March 2003
Skills
Military, Security Clearance, Command, Military Operations, National Security, Maritime Security, Homeland Security, DoD, Operational Planning, Military Experience, Force Protection, Navy, Emergency Management, Weapons, Counterterrorism, Firearms, Security, Maritime, Enforcement
Education
University of North Texas 2011 — 2013
Bachelor of Applied Arts and Sciences, Public Affairs and Community Service, 3.641
Liberty University 2010 — 2011
Criminal Justice
Zags November 2014 - Present
MajescoMastek May 2012 - August 2014
Hawaiian Electric Company (HECO) December 2011 - April 2012
Direct General Auto Insurance October 2010 - November 2011
Xerox - Affiliated Computer Services 2008 - 2010
Stiefel, a GSK company August 2007 - November 2008
AutoOne Insurance 2005 - 2007
The Hartford - Omni Insurance 2003 - 2005
Siebel Systems, Inc. March 2001 - August 2004
GTE/Verizon 1989 - 2001
Skills
Enterprise Program..., Program Management, Program Planning, Program Implementation, MS Project, Project Planning, Project Implementation, Project Finance, Project Portfolio..., Project Execution, Software Project..., Project Delivery, Financial Planning, Resource Management, Resource Allocation, Resource Estimation, Communications Planning, Business Communications, Department Budgeting, Crisis Management, Strategic Planning, Project Management, EPM, Enterprise Software, Cross-functional Team..., Analysis, Strategic Financial..., Vendor Management, Requirements Analysis, Business Intelligence, Business Process, SDLC, Budgets, Management, Plannning, Process Improvement, Change Management, PMP, PMO, Leadership, Strategy, Integration, People Management
Education
National Louis University 1990 — 1994
BAM, Business
Penn Foster 1983 — 1986
ASEE, Electrical Engineering
US ARMY Nuclear Power Plant Course 1977 — 1978
Nuclear Power Plant Operator, Nuclear Reactor Operation, Electrical Engineering
Direct General Auto Insurance December 2012 - June 2014
American General Life and Accident October 2011 - November 2012
Farmers Insurance September 2010 - September 2011
Bay Bank and BCB Holding Company, Inc. December 2001 - April 2010
The First National Bank Of South Mississippi February 1996 - December 2001
The First Bancshares, Inc February 1996 - December 2001
National Bank of Commerce aka Cadence Bank January 1991 - February 1996
Peoples Bank of the Delta January 1980 - December 1990
Skills
Underwriting, Loans, Retirement Planning, Insurance, Mortgage Lending, Real Estate, Investments, Banking, Fixed Annuities, Health Insurance, Life Insurance, Credit, Commercial Banking, Commercial Lending, Finance
Education
Louisiana State University 1984 — 1986
Professional Education, Banking and Finance
The University of Southern Mississippi 1977 — 1979
MBA, Business Administration
University of Mississippi 1971 — 1974
BA, Biology
Direct General Auto Insurance April 2014 - Present
DentaQuest February 2013 - February 2014
BuildASign.com October 2009 - February 2012
Medwing May 2007 - May 2009
Dell October 1991 - July 2004
Skills
E-commerce, Training, Customer Service, Email Marketing, CRM, Start-ups, Social Media, Project Management, Sales
Education
LSU Shreveport 2014 — 2015
Master of Business Administration (MBA), 3.0
Lamar University
Bachelor of Applied Science (BASc), 3.43
Horace Mann October 2015 - Present
Direct General Auto Insurance October 2013 - October 2015
Liberty Mutual Insurance March 2010 - October 2013
GEICO April 2009 - March 2010
Skills
Insurance, Property & Casualty..., Liability, Claim, General Insurance, Casualty Insurance, Claims Management, Underwriting, Legal Liability, Workers Compensation, Process Improvement, Umbrella Insurance, Property Damage, Subrogation, Arbitration, Claim Investigation
Education
Texas Woman's University 2014 — 2016
Bachelor's Degree, Individualized Studies (Business & Sociology)
Direct General Auto Insurance January 2015 - Present
Dataium November 2013 - January 2015
Dataium March 2013 - November 2013
Healthcare Management Systems April 2012 - March 2013
Nissan North America August 2007 - August 2012
Gaylord Entertainment February 2005 - August 2007
Aqueduct Technology August 2003 - February 2005
Syncor International September 1998 - February 2003
Skills
Business Intelligence, Agile Project Management, Agile Methodologies, Java, Software Development, CRM, Scrum, E-commerce, Enterprise Architecture, Data Warehousing, Software Project..., Integration, Project Management, Requirements Analysis, SDLC, Cloud Computing, Business Analysis, PMP, Program Management, Omniture, Analysis, Leadership
Education
University of Mississippi 1982 — 1986
BSEE, Electrical Engineering
Millsaps College 1987 — 1991
MBA, Business
University of Tennessee-Knoxville 2006 — 2006
Certificate of Statistics, Statistics
University of West Florida 2012 — 2012
Master of Science (MS), Computer Science
OHL November 2013 - Present
OHL October 2012 - November 2013
OHL September 2011 - October 2012
OHL May 2011 - September 2011
Direct General Insurance November 2010 - May 2011
Direct General Auto Insurance June 2005 - November 2010
Direct General Auto Insurance November 1999 - June 2005
Direct General Auto Insurance February 1998 - November 1999
Atmos Energy June 1995 - February 1998
Skills
IT Service Management, Integration, Software Development, Vendor Management, Process Improvement, SDLC, Information Technology, IT Management, IT Strategy, Business Analysis, Disaster Recovery, Business Intelligence, Project Management, ITIL, Enterprise Architecture, Visio, IT Operations, Requirements Gathering, Business Process..., Agile Methodologies, Databases, Requirements Analysis, Software Project..., Microsoft SQL Server, Systems Analysis, SQL, Data Center, SharePoint, Software Documentation, Business Process, Change Management, Solution Architecture, Data Warehousing, PMP, Oracle, Project Portfolio..., Leadership, Program Management, Analysis, ERP, Business Transformation, Hiring and Leading Teams, Human Resources, Corporate Budgeting, Warehouse Management, Transportation..., PMO
Education
Middle Tennessee State University 1993 — 1995
Master of Science, Accounting and Information Systems, 4.0
PSG College of Technology 1990 — 1992
Master of Business Administration (MBA), 3.8
PSG College of Technology 1987 — 1990
Bachelor of Science, Computer Technology, 4.0
Direct General Auto Insurance January 2014 - Present
PASS May 2012 - Present
Direct General Insurance August 2011 - Present
Healthways October 2010 - January 2011
First Acceptance Corporation 2011 - 2011
HealthStream June 1999 - March 2010
HealthStream 2000 - 2003
m3 June 1999 - January 2000
MLI 1998 - 1999
The Richards Group 1994 - 1997
Skills
T-SQL, SSIS, Database Administration, SSRS, Microsoft SQL Server, SQL, Business Intelligence, Replication, SQL Tuning, Network Administration, Networking, Windows Server, Databases, Data Warehousing, Software Documentation, Disaster Recovery, Enterprise Architecture, ETL, Performance Tuning, Data Modeling, Management, System Administration, Analysis Services, Stored Procedures, SharePoint, Systems Analysis, Crystal Reports, Visio, IIS, SDLC, Leadership
Education
DeVry Institute of Technology 1990 — 1992
Bachelor's, Computer Information Systems
Carthage High School
The General® January 2014 - Present
Direct General Auto Insurance February 2010 - January 2014
Mt. Juliet High School August 2004 - February 2010
Skills
Public Speaking, Nonprofits, Social Media, Curriculum Design, Coaching, Editing, PowerPoint, Leadership, Research, Strategic Planning, Microsoft Excel, Fundraising, Teaching, Outlook, Sales, Training
Education
Aquinas College 2006 — 2009
Bachelor of Science (B.S.), Business Administration and Management, General
David Lipscomb University 1986 — 1987
General Studies
Direct General Auto Insurance December 2014 - Present
Direct General Auto Insurance May 2014 - Present
Direct General Auto Insurance January 2014 - Present
Direct General Insurance March 2013 - January 2014
Direct General Insurance April 2012 - March 2013
Cumulus Broadcasting Company February 2012 - April 2012
Orkin Pest Control February 2011 - February 2012
Independent Digital Publishing Consultant February 2010 - February 2011
Ingram Digital Group June 2007 - January 2010
Lemic Insurance Company February 2006 - April 2007
Skills
Books, Ebooks, Sales, Online Advertising, Management, Selling, Insurance, Lead Generation, Demand Generation, Relationship Management, Mobile Advertising, Search Advertising, Advertising, Sales Presentations, Presentations, Salesforce.com, Strategy, Account Management, Business Development, Training, Marketing, Marketing Strategy, Leadership, Strategic Planning
Education
David Lipscomb University 1986 — 1990
BS, Marketing
Lipscomb University 1986 — 1990
BS, Marketing
Direct General Auto Insurance July 2014 - Present
Quorum Health Resources (QHR) 2014 - 2014
Catamaran Corporation (f/k/a SXC Health Solutions) August 2006 - September 2013
First Oak Brook Bancshares October 2002 - August 2006
PwC September 2000 - October 2002
Skills
Financial Reporting, Accounting, Sarbanes-Oxley Act, SEC filings, Financial Analysis, Accounts Payable, Account Reconciliation, US GAAP, Revenue Recognition, Mergers & Acquisitions, General Ledger, Variance Analysis, Financial Accounting
Education
Scripps College 1996 — 2000
Bachelor's degree, Econ/Accounting
Shelby County Schools July 2015 - Present
DeSoto County School System August 2014 - Present
(Independent) April 2014 - Present
Kelly Educational Servicing February 2014 - May 2014
AutoZone September 2006 - December 2013
Autozone September 2005 - September 2006
Direct General Auto Insurance February 2005 - August 2005
Shuttleworth Williams PLLC February 2004 - August 2005
Skills
Leadership, Customer Service, Claim, Team Building, Legal Liability, Claims Management, Negotiation, Coaching, Process Improvement, Litigation Management, Mediation, Supervisory Skills, Case Management, Youth Mentoring, Claims Handling, Courts, Community Service, Notary Public, CASA-Shelby County..., Community Emergency...
Education
Hopkinsville High School
Northeastern University
Master of Human Services, Concentration in Leadership
The University of Memphis 2002 — 2004
Bachelors of Paralegal Studies, Professional Studies
Memphis State University 1985 — 1991
Bachelor's degree, Business Administration
Direct General Auto Insurance June 2014 - Present
State of Florida Department of Financial Services April 2012 - March 2013
State of Florida Office of Insurance Regulation August 2010 - April 2012
Dick Martin Insurance Agency / State Farm January 2007 - August 2010
Publix Super Markets January 2004 - April 2007
USAA March 2004 - November 2006
Publix Super Markets May 2003 - January 2004
Publix Super Markets March 2002 - May 2003
Skills
Insurance, General Insurance, Personal Insurance, Commercial Insurance, Insurance Law, Management Analysis, Change Management, Customer Relations, Customer Service, Customer Satisfaction, Customer Focus, Policy, Reinsurance, Claims Management, Litigation, Operations Management, Public Policy, Training, Account Management, Administrative Law, Risk Management, Research, Fraud, Business Analysis, Microsoft Excel, Recruiting, Regulatory Requirements, Organizational..., Sales, Auditing, Process Improvement, Analysis, New Business Development, Microsoft Office, Legal Writing, Workers Compensation, Government, Market Research, Strategic Planning, Courts, Public Speaking, Underwriting, Claim, Vendor Management, Time Management, Leadership, Performance Management, Employee Benefits, Pricing, Call Centers
Education
University of South Florida
Bachelor of Science, Management
Hillsborough Community College
Associate in Arts, Business Administration
Woodforest National Bank 2015 - Present
ACE Cash Express 2012 - 2015
Direct General Auto Insurance 2007 - 2012
H&R Block 1987 - 2007
Skills
Training, Recruiting, Coaching, Sales, Management, Customer Service, Project Management, Profit, Business, Retail, Performance Management, Budget, Leadership, Human Resources, Customer Satisfaction, Budgets, P&L Management, Sales Management, P&L, Team Leadership, Change Management, Forecasting, Hiring, Insurance, Contract Negotiation, Store Management, Employee Benefits
Education
Sweet Briar College
B.A., Economics
American School in London
Direct General Auto Insurance June 2014 - Present
Independent Consultant, Self Employed October 2009 - Present
Travelers 1996 - 2009
Aetna Casualty & Surety 1990 - 1995
Skills
Claims Management, Claim, Liability, Property & Casualty..., Casualty, Litigation Management, Commercial Insurance, Liability Analysis, Subrogation, Claim Investigation, Legal Liability, Personal Injury, Risk Management, Insurance, Professional Liability, Reinsurance, Excess, Bad Faith, Workers Compensation, Insurance Law, Commercial Lines, Litigation, Workers' Compensation..., General Insurance, Property Damage, Claims Resolution, D&O, Employment Practices..., Claims Handling, Umbrella Insurance, Inland Marine, Adjustments, Brokers, Underwriting, Product Liability, Property Claims, Employee Benefits, Accident, Health Insurance, CPCU, Fraud, Homeowners, Life Insurance, Disability Insurance, Beaches
Education
Ferris State University 1971 — 1975
Law Enforcement/Criminal Justice
Harvard Risk Manaement Corporation December 2013 - Present
Direct General Auto Insurance December 2012 - August 2013
Rent-A-Center December 1999 - July 2010
Skills
Store Management, Retail, Merchandising, Loss Prevention, Profit, Sales, Inventory Management, Visual Merchandising, Retail Sales, Inventory Control, Multi-unit, Customer Service, Customer Satisfaction, Sales Management, Store Operations, P&L, Team Building, Account Management, Management, Sales Operations
Education
Delgado Community College
Direct General Auto Insurance September 2014 - Present
Optum August 2007 - Present
Nationwide Insurance May 2005 - August 2007
US Navy Reserve November 1988 - November 2006
Progressive Insurance June 1988 - December 2004
US Navy February 1982 - April 1986
Skills
Microsoft Office, Microsoft Word, Microsoft Excel, Investigation, Defense, Public Speaking, Management, Policy, Liability, Litigation, Strategic Planning, Government, Mediation, Claim, Team Building, Insurance, Fraud, Personal Injury, Property Damage, Research, Healthcare, Casualty, Contract Negotiation
Education
Jacksonville State University 1975 — 1981
B.A., Political Science, 1.98/3.0 scale
Direct General Auto Insurance November 2014 - Present
Outback Steakhouse December 2001 - November 2014
Skills
Restaurants, Bartending, Food Service, Food, ServSafe, Hospitality, Food, Time Management, Customer Service, Wine, Serve Safe Certified, Microsoft Word, Customer Satisfaction, PowerPoint, Food Safety, Cashiering, Microsoft Office, Facebook, Microsoft Excel, Teamwork, Data Entry, Hospitality Industry, Phone Etiquette, Social Networking, Critical Thinking, Cash Handling Experience, Social Media, Leadership, Telephone Skills, Catering, Alcoholic Beverages, Event Planning, Fast-paced, Friendly Personality, Money Management, People Skills, Training, Front Office, Dependable Team Player, Highly personable
Education
University of South Florida 2002 — 2010
B.A., Economics and Communication
West Corporation June 2008 - Present
West Corporation February 2004 - June 2008
Direct General Auto Insurance January 1998 - July 1999
Skills
Customer Satisfaction, Call Centers, Customer Experience, Telecommunications, Workforce Management, Vendor Management, Business Strategy, Business Analysis, Reporting & Analysis, Performance Management, Performance Improvement, Performance Appraisal, Performance Reporting, Performance Reviews, Client Development, Client Relations Skills, Client Representation, Client Co-ordination, Writing, News Writing, Engaging Speaker, Customer Service, Management, Process Improvement, Team Management, Data Analysis, Contact Centers, Customer Retention
Education
Baton Rouge Community College 2004 — 2005
Louisiana State University 1996 — 1998
N/A, Mass Communication
TherapeuticsMD May 2015 - Present
Direct General Auto Insurance July 2013 - May 2015
Citi March 2012 - December 2012
Brandt Information Services March 2011 - April 2012
Florida State University November 2007 - March 2011
Skills
Microsoft Office, Leadership, Microsoft SQL Server, Management, Public Speaking, Microsoft Excel, Customer Service, Social Networking, Project Management, Business Analysis
Education
Florida State University
Bachelor's Degree
Direct General Auto Insurance August 2013 - Present
Progressive Group of Insurance Companies November 2004 - June 2011
Progressive Insurance May 1994 - June 2011
Progressive Group of Insurance Companies January 2004 - November 2004
Progressive Group of Insurance Companies November 2000 - January 2004
Progressive Group of Insurance Companies May 1994 - November 2000
Identifx Investigative Services August 1990 - May 1994
Identifax Investigative Services August 1990 - May 1994
Skills
Project Management, Litigation, Property & Casualty..., Auditing, Internal Audit, Data Analysis, Leadership, Management, Claim, Insurance, Risk Management
Education
Florida State University 1986 — 1990
B.S., Criminology
Florida State University
Bachelor of Science, Criminology
Direct General Auto Insurance May 2015 - Present
Direct General Auto Insurance August 2014 - May 2015
Direct General Auto Insurance January 2012 - July 2014
Direct General Auto Insurance July 2011 - January 2012
Horace Mann Insurance October 2009 - July 2011
AIG June 2006 - October 2009
Angelika Film Center and Cafe February 2005 - July 2006
Skills
Insurance, Claim, Claims Handling, Customer Service, Property, Casualty, Liability, Subrogation, Claim Investigation, Property Damage, Accident, Claims Resolution, Liability Analysis, Medicare, Claims Management, Data Entry, Personal Injury
Education
Southern Methodist University
B.A, English Language and Literature
Southern Methodist University
B.A, French Language
Direct General Auto Insurance January 2014 - September 2015
H&R Block December 2007 - January 2014
Bath & Body Works 2003 - 2007
Skills
New Business Development, Performance Management, Leadership Development, Customer Service, Sales, Income Statement, Driving Results, Multi-Unit Management, Profit, District Management, Building Relationships, Cross-functional Team..., Leadership, Management, Recruiting, Retail, Visual Merchandising, Loss Prevention, Store Management, Multi-unit, Merchandising, Store Operations, Strategy, P&L, Employee Training, Problem Solving, Multi-Unit
Education
College of Charleston 1995 — 1999
BA, Spanish, Sociology
Goosehead Insurance August 2014 - January 2015
Direct General Auto Insurance October 2013 - July 2014
X-ray On Wheels February 2013 - January 2014
Independent June 2012 - October 2013
Preferred Benefits Plus July 2010 - June 2012
Skills
Insurance, Microsoft Office, Microsoft Excel, Customer Service, Microsoft Word, Project Management, PowerPoint, Strategic Planning, Health Insurance, Business Analysis, Healthcare, Accounting, Employee Benefits, Finance, Accounts Receivable, Financial Analysis, Sales, Hospitals, Marketing, Teamwork, Leadership, Team Building
Education
Texas A&M University-Texarkana 2006 — 2008
Master's degree, Accounting
Direct General Auto Insurance February 2015 - Present
AGMUS Ventures, Inc. September 2012 - January 2015
Claro Puerto Rico December 2011 - September 2012
LLMD, PSC February 2010 - December 2011
U.S. Department of Education August 2008 - May 2009
Skills
Microsoft Word, English, Microsoft Office, Higher Education, Customer Service, PowerPoint, Spanish, Editing, Microsoft Excel, Research, BANNER
Education
University of South Florida
Master’s Degree, Accounting and Finance
University of Puerto Rico 2005 — 2009
Bachelor of Business Administration (BBA), Office Management and Supervision
Liberty Mutual Insurance August 2011 - March 2014
Conifer Health Solutions September 2010 - July 2011
Direct General Auto Insurance January 2008 - December 2009
Skills
Bilingual-English/Spanis...
Education
University of Phoenix 2009 — 2012
Bachelor's Degree, Business Administration and Management, General
First Tennessee Bank July 2010 - Present
Sam's Club May 2008 - July 2010
Direct General Auto Insurance June 2001 - April 2007
Manufacturers's Services Ltd. February 2000 - May 2001
Garden Ridge November 1997 - February 2000
Simply Fashion Stores, Ltd. May 1994 - November 1997
McDonald's- Century Management Ltd. October 1980 - May 1994
Skills
Notary Public State of..., Registered Mortgage..., Licensed to Sell..., Life Insurance, Fixed Annuities, Term Life Insurance, IRAs, Credit, Cash Management, Commercial Lending, Mortgage Banking, Inventory Control, Office Administration, Spreadsheets
Education
Jackson State Community College
Accounting and Business/Management
Direct General Auto Insurance November 2014 - Present
Ingram Barge Company June 2011 - May 2014
State of Tennessee December 2002 - June 2011
Skills
Security, Management, Networking, Technical Support, Telecommunications, Customer Service, System Administration, Troubleshooting, ITIL, Software Documentation, Vendor Management, Servers, Active Directory, Data Center, Integration, Process Improvement
Education
Tennessee Technological University 2013 — 2013
Bachelor of Business Administration (B.B.A.)
Nashville State Community College 2000 — 2002
Associate of Science (A.S.), Computer Technology/Computer Systems Technology
Allstate March 2014 - Present
Acceptance Insurance November 2012 - March 2014
Direct General Auto Insurance May 2001 - October 2012
Skills
Property & Casualty..., Casualty, Insurance, Liability, Commercial Insurance, General Insurance, Umbrella Insurance, Life Insurance, Claim, Fixed Annuities, Workers Compensation, Homeowners, Professional Liability, Term Life Insurance
Education
Lindsey Wilson college, Columbia , Ky 1985 — 1987
Security First Florida Insurance April 2015 - Present
Kemper Corporation November 2011 - March 2015
Direct General Auto Insurance September 2008 - November 2011
Florida Department of Financial Services February 2004 - August 2008
DynCorp International April 2001 - April 2002
City of Ormond Beach November 1977 - January 2000
Skills
Criminal Investigations, Private Investigations, Fraud, Training, Claim, Investigation, Enforcement, Workers Compensation, Patrol, Internal Investigations, Police, Claim Investigation, Background Checks, Property Damage, Subrogation
Education
Rollins College 1978 — 1982
B.S., Criminal Justice/Law Enforcement Administration
Daytona State College 1976 — 1978
Associate of Arts (AA), Criminal Justice/Law Enforcement Administration
Direct Auto Insurance August 2012 - Present
Direct General Auto Insurance August 2012 - Present
Climate Control Performance LLC January 2000 - May 2012
Skills
Have received awards..., Process and average of..., received award for..., Recieved an award for...
Education
University of South Florida 2009 — 2012
Bachelor's Degree, Fiance, 3
Livingston Parish Public Schools August 2013 - Present
Livingston Parish Public School June 2012 - August 2013
Direct General Auto Insurance June 2008 - September 2010
Education
Southeastern Louisiana University
Bachelor of Science (BS)
Southeastern Louisiana University
Minor in History
Direct General Auto Insurance Lead Investigator
Skills
Claim, Liability, Claims Management, Property & Casualty..., Fraud, Legal Liability, Workers Compensation, Casualty Insurance, Commercial Insurance, Subrogation
Education
University of Mount Olive
Bachelor's Degree, Criminal Justice/Law Enforcement Administration
Direct General Auto Insurance October 2009 - Present
BlueCross BlueShield of Tennessee May 2008 - July 2008
Skills
Team Building, Business Analysis, Data Analysis, Pricing Analysis, Competitive Intelligence, Loss Reserving, Marketing Analytics, Product Development, Contact Center..., Product Management, Property & Casualty..., Process Improvement, Training, Actuarial Science, Risk Management, Underwriting, Insurance
Education
Middle Tennessee State University 2005 — 2009
Bachelor of Science (B.S.), Mathematical Sciences - Actuarial Science
Comdata July 2015 - Present
Affinion Group September 2011 - July 2015
Direct General Auto Insurance 2006 - March 2011
Direct General Auto Insurance 2005 - 2006
Sycamore Middle School 2004 - 2005
Ingram Book Company 2000 - 2004
Skills
SQL, PL/SQL, Query Writing, Report Writing, Data Analysis, Access, Microsoft Excel, MS Excel Pivot Tables, Financial Reporting, Statistical Modeling, Data Analytics, Cognos, Business Intelligence, Toad, Statistics, Management, Actuarial Science, Actuarial Exams, Public Speaking, Mathematics, AS400 Administration, Technical Writing, Microsoft Word, Python, Visual Basic, Emblem, IBM iSeries, Oracle, PowerPoint, VBA, CPCU, Pulse, SharePoint, Requirements Gathering, Process Improvement, Predictive Analytics, Microsoft SQL Server, SQL Server Management..., SSIS, SSRS
Education
Vanderbilt University 1998 — 2000
Bachelor of Arts, Spanish Language and Literature
University of Cincinnati 1997 — 1998
Music
Pronto Insurance CSRAaron's, IncJune 2014 - August 2014
Direct General Auto Insurance July 2013 - April 2014
Education
Penn Foster 2014 — 2016
Associate's Degree, Veterinary/Animal Health Technology/Technician and Veterinary Assistant