Euroccor Ltd
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Euroccor Ltd Employees
Euroccor Ltd February 2011 - Present
Banks in Switzerland September 1989 - December 2009
Banks in Switzerland September 1989 - March 2007
Deutsche Bank Suisse SA 2001 - 2004
Skills
Customer Satisfaction, Team Management, Customer Service, Sales Operations, Market Research
Education
High School of commerce Geneva 1983 — 1986
CFC, Economics
Collège de France
Cisco November 2013 - Present
McAfee March 2013 - November 2013
Microsoft October 2011 - March 2013
Netgear March 2009 - October 2011
Moneybookers Ltd June 2008 - March 2009
Hewlett Packard April 2007 - March 2008
Hotelopia March 2006 - April 2007
Euroccor Ltd March 2004 - March 2006
Skills
Netgear, CCNA, Cisco Technologies, ITIL, Telecommunications, Troubleshooting, Cloud Computing, Security, Active Directory, IT Service Management, TCP/IP, Technical Support, Network Administration, Service Delivery, SharePoint, Microsoft Exchange, Network Security, Operating Systems, IP, Servers, Windows Server, Citrix, Networking, Routing, Virtualization, VPN, Switches, VMware, System Deployment, Data Center, Network Architecture, Java, HP, DNS, Storage, IT Operations, Hardware, Firewalls, Microsoft Technologies, System Administration, Windows 7, DHCP, Cisco Wireless
Education
Sofia University St. Kliment Ohridski 2009 — 2010
CCNA Certificate, CISCO CCNA
Sofia University St. Kliment Ohridski 2000 — 2006
Master, Business Administration
English Language School "Romain Rolland" 1994 — 2000
comways January 2014 - Present
Euroccor Ltd December 2012 - October 2013
Euroccor Ltd March 2011 - November 2012
Euroccor Ltd August 2009 - February 2011
Euroccor Ltd October 2008 - August 2009
Euroccoor LTD December 2006 - October 2008
Euroccor Ltd January 2006 - November 2006
Skills
Call Center, Customer Satisfaction, Coaching, Customer Service, Problem Solving, Continuous Improvement, Change Management, Microsoft Office, Excel, Word, French, English, PowerPoint, Kaizen, Microsoft Excel, Microsoft Word, Management, Quality Assurance, Business Analysis, Call Centers, Business Development, Team Management, Troubleshooting, Teamwork, Six Sigma, Windows, Contract Negotiation, Process Improvement, Team Leadership, Customer Experience, Product Development, Training, Project Management, Sales, Operations Management, Outsourcing, Project Planning, Analysis, Sales Management, Time Management, Business Strategy, Human Resources, Negotiation, Market Research, Employee Relations, SAP, Leadership, Business Process..., Telecommunications
Education
Sofia University St. Kliment Ohridski 2004 — 2006
Master
Sofia University St. Kliment Ohridski 2000 — 2004
Bechelor
French School “Saint – Exupéry” in Plovdiv 1995 — 2000
Coca-Cola Enterprises March 2013 - Present
Sutherland Global Services November 2010 - February 2013
Sutherland Global Services December 2009 - November 2010
Euroccor Ltd June 2009 - December 2009
Skills
Customer Satisfaction, Teamwork, Process Improvement, Risk Management, Analytical Skills, Project Management, Training, Accounts Receivable, Financial Reporting, Team Management, Change Management, Credit Risk, Coaching, Litigation
Education
St. Cyril and St. Methodius University of Veliko Tarnovo 2005 — 2009
Bachelor, Applied Linguistics
Erasmushogeschool Brussel 2007 — 2008
Exchange Program, Applied Linguistics
Foreign Languages High School "Peyo Yavorov" Silistra 2000 — 2005
Secondary, Foreign Languages & Literature
N.Y.Vaptzarov High school Silistra 1994 — 2000
Primary, Liberal Arts, Classical Ballet
Callfactory Ltd. May 2012 - August 2015
GDDP Ltd. March 2009 - July 2012
EUROCCOR Ltd. October 2009 - April 2012
High Group Consulting Ltd. January 2008 - June 2009
Skills
Project Management, New Business Development, Sales Management, Negotiation, Customer Service, Strategic Planning, Management
Education
Amsterdam University of Applied Sciences 2003 — 2007
Bachelor of Engineering (B.E.), Business Engineering, Innovation Management & Technology
ROC de Amerlanden 1999 — 2003
MTS, Electrical, Electronic and Communications Engineering
StangaOne1 December 2011 - Present
StangaOne1 February 2011 - November 2011
Allied Pickfords November 2010 - February 2011
IBM October 2007 - September 2009
Euroccor Ltd 2006 - 2007
Skills
Online Advertising, Digital Marketing, E-commerce, Project Management, Web Project Management, Online Marketing, Team Management, Marketing Strategy, Business Development, SEO, Leadership, Mobile Devices, Marketing Communications, Advertising, Social Media Marketing, Digital Media, Sales, Digital Strategy
Education
Sofia University St. Kliment Ohridski 2013 — 2015
Master's Degree, Cultural Anthropology
IFAG - Institut Français de l'Administration et de la Gestion 2009 — 2010
Master, MBA
Sofia University St. Kliment Ohridski 2005 — 2009
Bachelor's degree, Modern Greek Language and Literature
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